JP2014018504A - Nurse call system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable prevention of no response to a low-priority call for an extended period in a case where calls are overlapped.SOLUTION: In a case where plural calls are overlapped, a priority order of a popup display is determined by a priority number produced by adding time since a calling to the priority number determined by a general call and an emergency call when slave device identification information and patient information for identifying a calling patient are popup-displayed. Therefore, the number is small when a no-response period is short, the priority order for a popup display is determined by a predetermined priority number, whereas the number is increased when a no-response period is long, and the priority order of the popup display is determined by a priority number based on an elapsed period. Accordingly, if a state of no response continues for a general call, the priority order for a popup display becomes higher, increasing a possibility of response.

Description

  The present invention relates to a nurse call system for calling a nurse or caregiver by a patient or a cared person, and in particular, on the display of the nurse call parent machine for notifying that the patient or cared person has called. The present invention relates to a nurse call system that performs pop-up display.

  In general, a nurse call system is used in hospitals and care facilities. The nurse call system is used when a patient in a hospital needs nurse support, or when a caregiver in a care facility needs help from a caregiver (hereinafter simply referred to as a patient). Is a system that can call a nurse or a caregiver (hereinafter simply referred to as a medical worker) by operating a call operation unit.

  Many nurse call systems include nurse call cordless handsets installed in the vicinity of beds, toilets, and bathrooms in hospital rooms, nurse call master units installed in nurse stations where medical workers are stationed, and rooms such as hospital rooms. It comprises a corridor lamp installed on the corridor side near the entrance, and a controller that performs control related to communication and data transmission / reception. In addition to the above-described configuration, a nurse call system including a portable terminal (for example, a PHS (Personal Handy phone System) terminal) carried by a medical worker and a PBX (Private Branch Exchange) is also provided. ing. Here, the nurse call slave has a call operation unit.

  Such a nurse call system outputs a call signal from the nurse call slave unit to the nurse call master unit when the patient operates the call operation unit of the nurse call slave unit, and inputs the call signal. It is comprised so that a call may be alert | reported by a machine.

  As a nurse call master unit, there is a board-type unit that combines a tuning section with a lamp such as an LED (light-emitting diode) and a display field for displaying the name of a patient according to the number of patients. Yes. The board-type nurse call parent device is attached to a wall surface of the nurse station, and a medical worker in the nurse station can view information displayed on the board-type nurse call parent device.

  Here, in the nurse call parent device to which the call signal output from the nurse call child device is input, the patient who is called by the child device identification information included in the call signal and for identifying the nurse call child device ( Actually, a nurse call cordless handset) is specified. And the notification of a call is performed by lighting or blinking the lamp | ramp of the channel selection part corresponding to the display column of the patient who is using the specified nurse call cordless handset. Call notification is performed not only by lighting or blinking of the lamp of the tuning unit but also by sound output from a speaker.

  By the way, as a nurse call master device, not only the above-mentioned board type but also a desktop type installed on a desk and a PC (personal computer) type that displays information and various information on a display are known. It has been. Here, patient information such as the patient's name is displayed on the display according to the arrangement of the patient room and bed, or when the call is made by the nurse call cordless handset, the patient information of the calling patient is displayed on the display. A nurse call system that displays a pop-up on the screen is known (for example, Patent Document 1).

  Further, as described above, when a call is notified by the nurse call parent machine, a medical worker who notices this needs to respond. For this reason, the nurse call master unit is provided with a handset for responding to a call notification. When a caller is alerted and a health care worker off-hooks the handset, call alerting stops and the nurse call master and the nurse call slave (or the room where the nurse call slave is installed) A communication path is formed between them. Here, since the nurse call cordless handset (or hospital room) is provided with a speaker and a microphone for calling, a call can be made between the patient and a medical worker. In addition, when the mobile terminal is usable, the medical staff can answer the call by operating the mobile terminal.

  By the way, since a plurality of nurse call slave units are connected to the nurse call master unit, it is conceivable that calls from the plurality of nurse call slave units overlap before the nurse call master unit makes a response. Therefore, a plurality of pop-up displays are displayed on the display in the PC type nurse call parent device. In addition to the patient information for identifying the patient who made the call such as the patient's room (including the bed number) and the patient's name, information indicating the call type, the pop-up display includes the relief category and infectious disease. The patient information such as the presence / absence of the patient, the medical subject, and the nurse in charge may be displayed together.

  In addition, when calls from multiple nurse call slaves are duplicated, among the multiple pop-up displays, the popup of the nurse call slave that made the call first is displayed above, and the nurse call child that made the next call The machine pop-up is displayed below it. Also, if calls with different priorities (for example, emergency calls and general calls) or calls with different patient status (for example, severe and non-serious conditions) are duplicated, The pop-up display is displayed at the top, giving priority to calls by serious patients.

JP 2007-300333 A

  However, the priority of the pop-up display is determined according to the priority of the call depending on the type of call and the patient's condition, and when a new high priority call is made in a state where it is not answered to a low priority call, Since the low-priority call pop-up display is always positioned below, there is a problem in that no response is made to the low-priority call.

  The present invention has been made to solve such a problem. When a call is made by a nurse call cordless handset and the patient information of the calling patient is popped up on the display, the call is called. It is an object of the present invention to prevent a low-priority call from being answered for a long time when there are duplicates.

  In order to solve the above-described problem, in the present invention, when a plurality of calls are duplicated, information for specifying a patient who has called is popped up on the display of the nurse call parent device in the priority order by the numerical value of the priority. When displaying, no response has been made since the call was made to the priority value determined by the difference between the call operation unit and the emergency call operation unit or the priority value determined by the difference in patient status The priority is determined by the numerical value of the priority obtained by adding a numerical value proportional to the time that the state continues.

  According to the present invention configured as described above, when a plurality of calls are overlapped, when the time during which no response is made to the call is short, the numerical value proportional to the time is small. The priority of pop-up display is determined in a state where the preset priority is high, but when the state in which no response is made to the call continues for a long time, the value proportional to the time increases. Therefore, the priority order of the pop-up display is determined in a state where the preset priority weight is low. For this reason, even if the call has a low priority set in advance, if the state in which the call is not answered continues, the priority of the pop-up display increases and the possibility of a response increases. It is possible to prevent being not responded across.

It is a block diagram which shows the structural example of the nurse call system by this embodiment. It is a figure which shows the example of the display screen of the nurse call main unit by the nurse call system of this embodiment. It is a block diagram which shows the modification of the nurse call system by this embodiment.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. Here, a nurse call system for nursing support installed in a hospital will be described as an example, but the nurse call system of the present embodiment is not limited to that installed in a hospital. For example, the present invention can also be applied when installed in a nursing facility. FIG. 1 is a block diagram illustrating a configuration example of a nurse call system according to the present embodiment. In FIG. 1, 1 is a nurse call cordless handset, which is installed in the vicinity of a patient's bed and used when calling a medical worker by a patient or the like. Here, the nurse call cordless handset 1 is installed for each patient. The nurse call handset 1 includes a handset controller 2, a call operation section 3, an emergency call operation section 4, and a handset interface 5.

  Reference numeral 10 denotes a nurse call master unit, which is installed in a nurse station or the like where a medical worker is resident, and is used when the medical worker answers a call from a patient. Here, the nurse call base unit 10 includes a control unit 11, an interface 12, a storage unit 13, a display 14, a speaker 15, a response operation unit 16, a timer 17, and a priority setting unit 18. A corridor lamp and a controller (both not shown) are connected between the nurse call slave unit 1 and the nurse call master unit 10. The corridor lamp displays the name of the patient in the hospital room and also indicates that the call has been made when the patient in the hospital room calls. The controller controls communication between the nurse call slave unit 1 and the nurse call master unit 10.

  First, each component of the nurse call handset 1 will be described. The subunit | mobile_unit control part 2 is for controlling each component of the nurse call subunit | mobile_unit 1 so that it may mention later, and is comprised by CPU (Central Processing Unit) etc. The call operation unit 3 is for operation when a patient calls a medical worker, and includes a call button and the like. The emergency call operation unit 4 is for operation when the patient calls the medical staff urgently, and is configured by a call button or the like. Here, the call button constituting the call operation unit 3 and the call button constituting the emergency call operation unit 4 need to be clearly distinguished. In addition, the call by the emergency call operation unit 4 has a higher priority than the call by the call operation unit 3 as described later.

  The slave unit interface 5 is for connecting the nurse call slave unit 1 and the nurse call master unit 10 for communication.

  The patient operates the call operation unit 3 when he / she wants to call a medical worker. Then, the subunit | mobile_unit control part 2 produces | generates a calling signal. Here, the call signal includes slave unit identification information for identifying the nurse call slave unit 1 from other nurse call slave units 1. In addition, information such as a bed number is used as the slave unit identification information. The subunit | mobile_unit control part 2 outputs the produced | generated calling signal to the nurse call parent | base_unit 10 by the subunit | mobile_unit interface 5. FIG.

  Further, when the patient wants to call the medical staff urgently, the emergency call operation unit 4 is operated. Then, the subunit | mobile_unit control part 2 produces | generates an emergency call signal. Here, the emergency call signal also includes handset identification information for distinguishing this nurse call handset 1 from other nurse call handset 1. The subunit | mobile_unit control part 2 outputs the produced | generated calling signal to the nurse call parent | base_unit 10 by the subunit | mobile_unit interface 5. FIG.

  Next, each component of the nurse call parent machine 10 will be described. The control unit 11 is for controlling each component of the nurse call parent device 10 as will be described later, and includes a CPU or the like. The interface 12 is for connecting the nurse call parent device 10 and the nurse call child device 1 for communication. Here, the base unit interface 12 inputs the call signal and the emergency call signal output from the nurse call handset 1.

  The storage unit 13 includes slave unit identification information (bed number) of the nurse call slave unit 1 and patient information (for example, a patient) for identifying a patient who uses the nurse call slave unit 1 specified by the slave unit identification information. Are stored in advance in association with each other. In addition, the storage unit 13 stores in advance a numerical value of a priority of a call by a call signal (hereinafter referred to as a general call) and a numerical value of a priority of a call by an emergency call signal (hereinafter referred to as an emergency call). doing. The storage unit 13 stores image data of a display screen displayed on the display 14 described later. Here, the numerical value of the general call priority is set to “15”, for example. Also, the numerical value of the priority of the emergency call is set to “25”, for example.

  The display 14 is configured by a display device, and as shown in FIG. 2, displays a list of hospital rooms and beds where each patient is located, and displays a pop-up when a call is made by the nurse call handset 1. I do. The display 14 uses the image data stored in the storage unit 13 when performing these displays. The speaker 15 is for outputting a notification sound indicating a call from a patient.

  The response operation unit 16 performs a pop-up display indicating the call from the patient on the display 14 and the medical worker responds to the call from the patient while the speaker 15 outputs a notification sound indicating the call from the patient. Used when responding. Here, the response operation unit 16 is configured by a handset or the like, and can respond by off-hooking the handset. When the response operation unit 16 is operated, the control unit 11 deletes the pop-up display displayed at the top of the pop-up displays displayed on the display 14 and the notification sound output from the speaker 15. Stop. Note that the timing at which the control unit 11 erases the pop-up display displayed at the top of the display 14 may be the timing when the handset that constitutes the response operation unit 16 is off-hooked or the timing when it is on-hooked. May be. On the other hand, the timing at which the control unit 11 stops the notification sound output from the speaker 15 is the timing at which the handset constituting the response operation unit 16 is off-hooked.

  In the nurse call system configured as described above, when the patient operates the call operation unit 3 of the nurse call slave unit 1, the control unit 2 generates a call signal, and the slave unit interface 5 transmits the call signal to the nurse call parent unit 10. Output to. On the other hand, in the nurse call parent device 10, the interface 12 receives a call signal, and the control unit 11 refers to the storage unit 13 to obtain the stored patient information associated with the child device identification information included in the call signal. To do. And the control part 11 produces | generates the image for pop-up display using the subunit | mobile_unit identification information (bed number) extracted from the calling signal, the acquired patient information, and the image data memorize | stored in the memory | storage part 13, and displays 14 is displayed. Moreover, the control part 11 operates the speaker 15, and the speaker 15 outputs a notification sound.

  When the patient operates the emergency call operation unit 4 of the nurse call slave unit 1, the control unit 2 generates an emergency call signal, and the slave unit interface 5 outputs the emergency call signal to the nurse call master unit 10. On the other hand, in the nurse call parent device 10, the interface 12 inputs an emergency call signal, and the control unit 11 refers to the storage unit 13 to store the patient information associated with the child device identification information included in the emergency call signal. To get. And the control part 11 produces | generates the image for pop-up display using the subunit | mobile_unit identification information (bed number) extracted from the emergency call signal, the acquired patient information, and the image data memorize | stored in the memory | storage part, A display 14 is displayed. Moreover, the control part 11 operates the speaker 15, and the speaker 15 outputs a notification sound.

  The timer 17 is for measuring time. In this embodiment, the timer 17 measures time in seconds and outputs the time information. The priority setting unit 18 determines the priority of pop-up display based on the priority numerical value. Specifically, the priority setting unit 18 sets a high priority for calls with a high priority value, and sets a low priority for calls with a low priority value.

  Here, when the call operation unit 3 of the nurse call slave unit 1 whose slave unit identification information is “802-3” is operated, the slave unit control unit 2 generates a call signal, and the nurse call interface 5 makes the nurse call. Output to base unit 10. A call signal is input at the interface 12 of the nurse call parent device 10. Then, the control unit 11 operates the timer 17. The control unit 11 refers to the storage unit 13 and stores patient information (here, “802-3”) associated with the child device identification information (here, “802-3”) included in the input call signal. Taro Yamada ").

  The priority setting unit 18 sets the numerical value of the priority to “15” because the call signal input by the interface 12 is a general call. Further, the control unit 11 uses the slave unit identification information “802-3” extracted from the calling signal, the acquired patient information “Taro Yamada”, and the image data stored in the storage unit 13 to display an image for pop-up display. Is generated and displayed on the display 14 (see FIG. 2A). Moreover, the control part 11 operates the speaker 15, and the speaker 15 outputs a notification sound.

  In this state, the priority setting unit 18 increases the numerical value of the priority according to the time measured by the timer 17. Specifically, the priority setting unit 18 adds a numerical value of 1 to the numerical value of the priority every time 1 second elapses. When the emergency call operation unit 4 of the nurse call slave unit 1 whose slave unit identification information is “801-2” is operated before the time measured by the timer 17 reaches 10 seconds, the slave unit control unit 2 Generates an emergency call signal and outputs it to the nurse call parent device 10 through the child device interface 5.

  An emergency call signal is input at the interface 12 of the nurse call parent device 10. Then, the control unit 11 operates the timer 17 separately from the above-described call signal input. In addition, the control unit 11 refers to the storage unit 13 and stores patient information (here, “801-2”) associated with the child device identification information (here, “801-2”) included in the input emergency call signal. Acquired “Ichiro Yoshida”). The priority setting unit 18 sets the numerical value of the priority to “25” because the call signal input by the interface 12 is an emergency call.

  Further, the control unit 11 uses the slave unit identification information “801-2” extracted from the emergency call signal, the acquired patient information “Ichiro Yoshida”, and the image data stored in the storage unit 13 for pop-up display. An image is generated and displayed on the display 14. At this time, the numerical value of the general call priority of the child device identification information “802-3” is less than “25”, and the numerical value of the priority of the emergency call of the child device identification information “801-2” is “25”. Therefore, the priority setting unit 18 sets the emergency call of the slave unit identification information “801-2” to a higher priority than the general call of the slave unit identification information “802-3” as the priority of pop-up display. Therefore, the pop-up display of the emergency call of the slave unit identification information “801-2” is displayed above the pop-up display of the general call of the slave unit identification information “802-3” (see FIG. 2B). .

  Even in this state, the priority setting unit 18 increases the numerical value of the priority according to the time measured by the timer 17. Specifically, the priority level setting unit 18 sets the general call priority value of the slave unit identification information “802-3” and the emergency call priority value of the slave unit identification information “801-2”. Add the measured time. For this reason, the priority order of the pop-up display of the general call of the handset device identification information “802-3” and the pop-up display of the emergency call of the handset device identification information “801-2” does not change.

  Then, when the time measured by the timer 17 with respect to the first input call signal is 10 seconds or more and the emergency call operation unit 4 of the nurse call handset 1 whose handset identification information is “803-2” is operated, The handset controller 2 generates an emergency call signal and outputs it to the nurse call base unit 10 through the handset interface 5.

  An emergency call signal is input at the interface 12 of the nurse call parent device 10. Then, the control part 11 operates the timer 17 separately from the time of the input of the call signal and emergency call signal which were mentioned above. The control unit 11 refers to the storage unit 13 and stores patient information (here, “803-2”) associated with the child device identification information (here, “803-2”) included in the input emergency call signal. Acquire “Junko Shirai”). The priority setting unit 18 sets the numerical value of the priority to “25” because the call signal input by the interface 12 is an emergency call.

  Further, the control unit 11 uses the slave unit identification information “803-2” extracted from the emergency call signal, the acquired patient information “Junoko Shirai”, and the image data stored in the storage unit 13 for pop-up display. An image is generated and displayed on the display 14. At this time, the priority value of the general call of the slave unit identification information “802-3” is “25” or more, and the priority number of the emergency call of the slave unit identification information “801-2” is more than that (“ 26 ”or higher) and the numerical value of the priority of emergency call of the slave unit identification information“ 803-2 ”is“ 25 ”, the priority setting unit 18 sets the slave unit identification as the priority order of the pop-up display. The priority order is determined in the order of the emergency call of the information “801-2”, the general call of the slave unit identification information “802-3”, and the emergency call of the slave unit identification information “803-2”.

  Therefore, the pop-up display of the emergency call of the slave unit identification information “803-2” is displayed below the pop-up display of the general call of the slave unit identification information “802-3” even though it is an emergency call. (See FIG. 2 (c)).

  In addition, as shown in FIGS. 2A to 2C, in a state where the pop-up display is performed and the speaker 15 outputs the notification sound, the medical worker who notices the pop-up display or the notification sound performs a response operation. When the unit 16 is operated, the control unit 11 forms a communication path with the nurse call slave unit specified by the slave unit identification information pop-up displayed at the top. As a result, a call can be made between the nurse call parent device 10 and the nurse call child device 1.

  At the time of response by the response operation unit 16 described above or at the end of the above-described call, the control unit 11 deletes the uppermost pop-up display from the display 14. In this state, when all the calls are not answered, the pop-up display and the notification sound are output again.

  As described above in detail, according to the present embodiment, when a plurality of calls are duplicated, the slave unit identification information and the patient information for specifying the patient who has performed the call are displayed on the display 14 of the nurse call master unit 10. When a pop-up is displayed in the priority order based on the numerical value of the priority, the timer is set after the call is made for the numerical value of the priority determined by the difference between the call operation unit 3 and the emergency call operation unit 4 of the nurse call handset 1. The priority of pop-up display is determined by the numerical value of the priority obtained by adding a numerical value proportional to the time measured by 17 (in this embodiment, 1 second corresponds to 1).

  As a result, when a plurality of calls overlap, when the time during which no response is made to the call continues for a short time, the numerical value proportional to the time is small. The priority of the pop-up display is determined in a high state, but when the state in which no response is made to the call continues for a long time, the numerical value proportional to the time increases, so the preset priority The priority of pop-up display is determined with a low weight. For this reason, even if a general call with a preset priority value smaller than the emergency call priority value continues to be unanswered, the priority of the pop-up display increases and the possibility of being answered is high. Therefore, it is possible to prevent a general call having a low priority from being answered for a long time.

  In the above-described embodiment, the display 14 pops up display of the slave unit identification information, the call type, and the patient information. However, the present invention is not limited to this. For example, other patient information (for example, relief category, presence / absence of infectious disease, clinical department, nurse in charge, etc.) may be displayed in a pop-up manner.

  In the above-described embodiment, the preset priority values are general call and emergency call, but are not limited thereto. For example, the numerical value of the priority may be set in advance depending on the patient's condition.

  In this case, as shown in FIG. 3, the emergency call operation unit 4 does not exist in the nurse call handset 1. Also, the priority setting unit 18 ′ of the nurse call parent device 10 sets a priority numerical value in advance according to the patient's condition, and stores this numerical value in the storage unit 13.

  Further, in the above-described embodiment, as shown in FIG. 2, the pop-up display with a high priority is displayed so as to be above the display screen of the display 14, but the present invention is not limited to this. For example, a high priority pop-up display may be performed below the display screen of the display 14.

  Further, in the embodiment described above, the nurse call slave device 1 includes the call operation unit 3 and the emergency call operation unit 4 configured by call buttons, but is not limited thereto. For example, the nurse call slave unit 1 is provided with a sensor for detecting a predetermined state of the patient, and the slave unit control unit 2 generates a call signal or an emergency call signal when the sensor detects a predetermined state of the patient. May be.

  In addition, the said embodiment is only what showed the example in implementation in implementing this invention, and, as a result, the technical scope of this invention should not be interpreted limitedly. In other words, the present invention can be implemented in various forms without departing from the spirit or main features thereof.

DESCRIPTION OF SYMBOLS 1 Nurse call subunit | mobile_unit 2 subunit | mobile_unit control part 3 Call operation part 4 Emergency call operation part 5 Slave unit interface 10 Nurse call main | base station 11 Control part 12 Interface 13 Memory | storage part 14 Display 15 Speaker 16 Response operation part 17 Timer 18, 18 ' Priority setting section

Claims (2)

A call operation unit operated by the patient to call a medical worker, an emergency call operation unit operated by the patient to call the medical worker urgently, and when the call operation unit is operated, A slave unit control unit for generating a call signal including slave unit identification information for identifying a device and generating an emergency call signal including the identification information when the emergency call operation unit is operated; A nurse call handset provided with a handset interface that outputs a call signal and an emergency call signal generated in the
An interface for inputting the call signal and the emergency call signal from the nurse call slave unit, patient information for identifying at least a patient who is calling, and a slave unit identification of the nurse call slave unit used by the patient A storage unit that associates and stores information; a display that displays information by pop-up displaying patient information of the patient who has performed the call; a response operation unit that responds to the notification; A timer for starting time measurement after inputting a signal or the emergency call signal, continuing the measurement until a response is made by the response operation unit, and outputting time information indicating the measured time; The priority of the call by the call signal is set in advance as a numerical value greater than the priority of the call by the call signal, A priority setting unit for setting a new priority value by adding a value proportional to the time information to the priority value of the above, and when the interface inputs the call signal or the emergency call signal The patient information stored in association with the caller identification information included in the call signal or the emergency call signal is extracted with reference to the storage unit and displayed on the display as a pop-up. When the response operation unit is not operated and the interface inputs a call signal or emergency call signal including slave unit identification information different from the slave unit identification information, a numerical value of the priority of the call already popped up , Control to compare the priority value of this call and display the pop-up display with a large numerical value on the display. And nurse call parents equipped with a door,
Having a nurse call system. A slave unit that generates a call signal including a call operation unit that a patient operates to call a medical worker, and a slave unit identification information for identifying the device itself from other devices when the call operation unit is operated. A nurse call handset provided with a control unit and a handset interface that outputs a call signal generated by the handset control unit;
An interface for inputting the call signal from the nurse call slave, at least patient information for identifying the patient who is calling, a numerical value indicating the priority of the patient, and a nurse call slave used by the patient A storage unit that associates and stores the slave unit identification information, a display that performs notification by pop-up displaying patient information of the patient who has called, a response operation unit for responding to the notification, A timer that starts measuring time after the interface inputs the call signal, continues the measurement until a response is made by the response operation unit, and outputs time information indicating the measured time; A priority setting unit for setting a new priority value by adding a value proportional to the time information to a numerical value indicating priority, and When the interface inputs the call signal, the storage unit is referred to, the patient information stored in association with the slave unit identification information included in the call signal is extracted, and the pop-up is displayed on the display. In response to this notification, when the interface inputs a call signal including slave unit identification information different from the slave unit identification information without operating the response operation unit, a numerical value of the priority of the call that has already been pop-up displayed And a nurse call master unit comprising a control unit that compares the numerical value of the priority of the call and displays the pop-up display with a large numerical value on the display,
Having a nurse call system.

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