JP2013161351A - Administrative operation management system, method and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an administrative operation management system capable of automatizing management of administrative operations to which common management rules are applied while ensuring autonomy of each administrative body, a method and program.SOLUTION: The administrative operation management system for automatically managing administrative operations of administration bodies has an information processing unit which generates an input screen of a specific administrative document regarding application or registration related to an administrative service offered by a certain administrative body on the basis of information on the specific administrative document acquired by accessing information stored in a database when receiving a request to generate the specific document, and processes a new document regarding application or registration generated on the basis of input data entered via the input screen in accordance with management rules defined for the specific administrative document.

Description

  The present invention relates to an administrative work management system, method, and program.

  When an administrative organization such as a national or local government performs administrative services such as various administrative services, administrative documents relating to various applications or notifications are created. These administrative documents are managed in accordance with the Act on the Management of Official Documents (hereinafter simply “Public Document Act”), the Act on the Disclosure of Information Held by Administrative Organizations (hereinafter simply “Information Disclosure Act”), and other laws. Documents are stored and disclosed according to the rules stipulated by the law. Further, such administrative documents are processed according to rules such as processing methods, storage methods, and disclosure methods decided by each administrative institution in addition to the rules stipulated by the law. In particular, in recent years, with the spread of the Internet and intranets, various documents are handled electronically (see, for example, Patent Documents 1-2).

JP 2003-16215 A JP 2004-213155 A

  Some administrative services such as various administrative services performed by administrative agencies are carried out independently by each administrative agency, but some administrative services are arranged by country or prefecture. There are many administrative tasks that are similar among government agencies. For example, administrative documents related to applications or notifications handled by administrative agencies have the same underlying law (hereinafter simply referred to as “basis law”) like child allowances, so applications that have the same format among administrative agencies There are many. In addition, the rules for handling such administrative documents may be common among the administrative agencies because the ground law is the same. Therefore, if each administrative institution introduces an administrative work management system that performs administrative work such as processing and storage of documents with common handling rules, a significant reduction in administrative work is expected.

  However, each administrative institution has to decide on administrative rules such as the way of document management based on its own judgment based on the actual situation of the administrative organs and then carry out administrative tasks. Even so, it was practically difficult to introduce a system for managing this.

  The present invention has been made in view of such problems, and provides an administrative work management system, method and program capable of automating administrative work management with common rules while ensuring the autonomy of each administrative institution. The issue is to provide.

In order to solve the above-mentioned problems, in the present invention, a database storing information related to administrative documents related to applications or notifications shared among administrative agencies, and information relating to administrative documents related to applications or notifications used by specific administrative agencies. When a request for creating a prescribed administrative document related to application or notification is received, an input screen is generated based on information obtained by accessing at least one of the databases, and the input data The document created based on the above is processed in accordance with the rules for handling administrative documents stored in the database.

  Specifically, it is an administrative work management system for automatically managing the administrative work of an administrative agency, wherein each of the above-mentioned administrative regulations governs information relating to administrative documents relating to applications or notifications common to each administrative agency. The general administrative document group database stored with information on handling rules common among administrative agencies, and information on administrative documents relating to applications or notifications used by specific administrative agencies, with respect to the handling of administrative documents Upon receipt of a request to create an individual administrative document group database stored together with information on the unique handling rules of the administrative agency of the government and a predetermined administrative document relating to an application or notification relating to an administrative service provided by the particular administrative agency, Less than document group database and individual administrative document group database Also generates an input screen for the predetermined administrative document based on the information related to the predetermined administrative document obtained by accessing information stored in any of the databases, and input input via the input screen An information processing unit that processes a newly created document relating to an application or a notification created based on data in accordance with a handling rule defined for the predetermined administrative document among the handling rules.

  In the administrative work management system configured in this way, information on administrative documents related to applications or notifications that are common among administrative agencies is related to handling rules that are common among administrative agencies that regulate the handling of administrative documents. Because it is stored in the general administrative document group database together with information, even if the above administrative work management system is applied to administrative work in any administrative agency, creation of administrative documents that are common among administrative agencies And the process can be automated. As a result, it is possible to greatly reduce the amount of work related to the creation and processing of administrative documents in administrative agencies.

  In addition, information on administrative documents related to applications or notifications that are used by specific administrative agencies is also stored in the individual administrative document group database together with information on specific handling rules of specific administrative institutions that regulate the handling of administrative documents. Therefore, even when the above administrative work management system is applied to administrative work in any administrative agency, it is possible to create a unique administrative document in a specific administrative agency and to implement processing according to its own handling rules. it can. Therefore, it is possible to reduce the burden of work related to the creation and processing of administrative documents while ensuring the autonomy of each administrative organization.

  In addition, the information processing unit creates the newly created document based on the input data, and then follows a handling rule that defines a processing method for the predetermined administrative document among the handling rules. Processing for sending data of the newly created document may be further executed.

  If the above administrative work management system is configured in this way, the created document is automatically sent to the relevant part in the administrative institution, so it is possible to reduce the work burden related to administrative document processing. is there. In addition, the handling rules for the processing within the administrative organization can be processed according to the handling rules stored in the general administrative document group database, and can be processed according to the handling rules common to each administrative organization, or stored in the individual administrative document group database. It is possible to process according to the handling rules established by a specific administrative organization according to the handling rules that are established, so it is possible to reduce the burden of work while ensuring the independence of each administrative organization regarding the processing of documents. .

  In addition, the information processing unit creates the newly created document based on the input data, and then saves specified by the handling rule in accordance with a handling rule that specifies a saving method for the predetermined administrative document among the handling rules. Processing for storing the data of the newly created document in a place may be further executed.

  If the administrative work management system is configured in this way, the created document is automatically saved in a predetermined location, so that it is possible to reduce the work burden related to the saving of the administrative document. Document storage rules are stored in accordance with the handling rules stored in the general administrative document group database, and in accordance with the handling rules common to each administrative organization (for example, a law that applies uniformly to each administrative organization, such as the Public Document Act). Can also be saved, or according to the handling rules stored in the individual administrative document group database, it can be saved according to the handling rules uniquely established by a specific administrative agency. For documents to which common handling rules are applied to each administrative institution, the documents are stored according to the rules. Therefore, it is possible to prevent erroneous storage of the document and reduce the work load.

  In addition, when the information processing unit receives a request for browsing the predetermined administrative document, the information processing unit accesses and acquires information stored in at least one of the general administrative document group database and the individual administrative document group database. In accordance with a handling rule that defines a disclosure method for the predetermined administrative document, a process for publishing the predetermined administrative document may be further executed by a disclosure method defined by the handling rule.

  If the administrative work management system is configured in this way, the created document is published according to the prescribed handling rules, so that it is possible to reduce the work burden related to the publication of the administrative document. In addition, document release rules include handling rules common to each administrative organization stored in the general administrative document group database (for example, a law that applies uniformly to each administrative organization such as the Information Disclosure Act), and individual administrative documents. Since it can be published in accordance with the handling rules uniquely established by a specific administrative organization stored in the group database, the handling rules common to each administrative organization are applied while ensuring the autonomy of each administrative organization regarding the publication of documents. Documents to be published are published in accordance with this. Therefore, it is possible to realize proper publication of the document and reduce the work load.

  In the general administrative document group database and the individual administrative document group database, information on the administrative document handled by each administrative institution is at least one of the handling rules regarding the administrative document processing method, storage method, and disclosure method. The information processing unit is stored together with information on handling rules, and the information processing unit processes the newly created document according to the processing method when the processing method of the predetermined administrative document is defined, and the predetermined administrative document If the storage method is specified, the storage method is stored according to the storage method. If the predetermined administrative document release method is specified, the storage method may be further executed according to the release method. Good.

  If the administrative work management system is configured in this way, the created document is processed in accordance with the prescribed processing method, storage method, or disclosure method. It is possible to prevent the document from being properly disclosed.

  In addition, when the information processing unit receives the creation request, the information processing unit, from the information stored in the general administrative document group database, the predetermined administrative document or an administrative service related to the administrative service related to the predetermined administrative document Information related to the administrative document of the service is extracted, and the extracted information is related to the administrative document of the administrative service related to the predetermined administrative document stored in the individual administrative document group database or the administrative service related to the predetermined administrative document. The handling that prescribes the newly created document created based on the input data that is generated through the input screen by generating the input screen by combining with the information with respect to the predetermined administrative document among the handling rules You may process according to a rule.

  If the above administrative work management system is configured in this way, it is possible to create administrative documents that add information specific to a particular administrative institution to the contents of administrative documents that are commonly used by each administrative institution. Therefore, it is possible to ensure the autonomy of each administrative institution for the content of the administrative document created while reducing the burden of work.

  In addition, the information processing unit is configured to handle the newly created document created in response to the creation request from the information stored in the general administrative document group database. And processing according to the unique handling rules of the specific administrative organization extracted from the information stored in the individual administrative document group database.

  If the above administrative work management system is configured in this way, the created administrative document is subject to the handling rules that incorporate the handling rules unique to a particular administrative institution, taking into account the handling rules common among each administrative institution. Since it can be processed, it is possible to reduce the burden of work while ensuring the autonomy of each administrative institution for the processing method of the created administrative document.

  In the general administrative document group database, information on administrative documents that are common among the administrative agencies is stored together with a flag indicating a handling rule common to the administrative institutions that is defined with respect to the handling of the administrative documents. In the individual administrative document group database, information relating to administrative documents uniquely used by a particular administrative organization, together with a flag indicating an original handling rule of the particular administrative organization, which regulates the handling of the administrative document. And when the information processing unit receives the creation request, the information processing unit accesses information stored in the general administrative document group database and the individual administrative document group database to obtain information on the predetermined administrative document. The input screen of the predetermined administrative document is generated based on the input screen and the input data input via the input screen is generated. New documents created on the basis of the data, or may be processed according to handling rules flag with respect to the predetermined administrative document defines among handling rules the flag indicates.

  If the administrative work management system is configured in this way, the handling of administrative documents can be regulated by simply checking or changing the flag, ensuring the autonomy of the relevant administrative agency. However, it is possible to reduce the work burden on administrative documents.

  The present invention can also be understood from the aspect of a method or a computer program. For example, the present invention is an administrative work management method for automatically managing administrative work of an administrative agency, and when a computer receives a request for creating a prescribed administrative document related to an administrative service provided by a particular administrative agency, A general administrative document group database that stores information on administrative documents that are common among institutions, together with information on handling rules that are common among the administrative institutions that regulate the handling of the administrative documents, and the specific administrative agency Information on administrative documents to be used independently is stored in at least one of the individual administrative document group databases stored together with information on the unique handling rules of the specific administrative organization that regulates the handling of the administrative documents. Based on information about the predetermined administrative document obtained by accessing information, The administrative document input screen is generated, and the newly created document created based on the input data input through the input screen is processed in accordance with the handling rule defined for the predetermined administrative document among the handling rules. The process to perform may be performed.

  Management of administrative tasks with common handling rules can be automated while ensuring the autonomy of each administrative organization.

It is a hardware block diagram of a UM bridge system. It is a conceptual diagram of a UM bridge system. It is the figure which showed an example of the UM general administrative document group database. It is the figure which showed an example of the UM separate administrative document group database. It is the figure which showed the flowchart of the process performed in a UM bridge system. It is the flowchart which showed the 1st example of the process which CPU performs in step S105. It is the flowchart which showed the 2nd example of the process which CPU performs in step S105. It is the figure which showed the flowchart of the process performed in the UM bridge system which concerns on a modification. It is a conceptual diagram of the process which produces a some document simultaneously with one input form. It is the figure which showed the flowchart of the 2nd modification of the process which CPU performs in step S102. It is a conceptual diagram of the process at the time of producing | generating an input form based on the data of each database. It is the figure which showed the flowchart which showed the modification of the process which CPU performs in step S105. It is a conceptual diagram of the process at the time of processing a document according to the handling rule which the flag of each database shows.

  Hereinafter, embodiments of the present invention will be described. Embodiment shown below is one aspect | mode of this invention, and does not limit the technical scope of this invention.

  FIG. 1 is a hardware configuration diagram of a UM (Universal Menu: registered trademark) bridge system 1 which is an example of an administrative work management system according to the present invention. As shown in FIG. 1, the UM bridge system 1 is a system realized by a general-purpose computer including a CPU 2, a memory 3, an input / output interface 4, and a hard disk 5. The CPU 2 executes a computer program loaded in the memory 3. As a result, information stored in the hard disk 5 and information processing via the input / output interface 4 are performed.

  The contents of information processing realized by the UM bridge system 1 will be described below. FIG. 2 is a conceptual diagram of the UM bridge system 1.

  The UM bridge system 1 automatically manages the administrative work of each administrative organization with common handling rules through the management of administrative documents (hereinafter simply referred to as documents) related to applications or notifications related to administrative services provided by local governments. Thus, automatic handling of documents is attempted on the front side, which is the front side of the local government window, and on the back side, which is the back side of the local government window. In the present embodiment, a case where administrative work of a local public entity is managed will be described as an example. However, the UM bridge system 1 according to the present embodiment is not limited to a local public entity, such as a country or a similar organization. The present invention may be applied when managing administrative tasks performed by various administrative agencies. A document handled in a job automatically managed by the UM bridge system 1 is processed by the UM bridge system 1 in accordance with a handling rule defined for the document.

The following database is constructed on the hard disk 5 of the UM bridge system 1. That is, a UM general administrative document group database 6 and a UM individual administrative document group database 7 are constructed on the hard disk 5 of the UM bridge system 1.

  FIG. 3 is a diagram showing an example of the UM general administrative document group database 6. The UM general administrative document group database 6 is a document that is a table of information on documents related to administrative services that are generally provided in any local government because the ground law is the same among the documents operated by the local government. The management national common table is stored. That is, the table stored in the UM general administrative document group database 6 includes information on documents that are commonly used in other local governments. As information on such documents, for example, as shown in Fig. 3, for childcare such as an application for birth notification, an application for maternal and child health notebook, and an application for child allowance, which are common administrative services related to child care nationwide. Information on documents related to related administrative services and various documents stipulated in the official document law can be listed.

  FIG. 4 is a diagram showing an example of the UM individual administrative document group database 7. The UM individual administrative document group database 7 is a document management local government that is a table of information related to administrative services provided by a specific local government that uses the UM bridge system 1 among documents operated by the local government. An individual table is stored. That is, the table stored in the UM individual administrative document group database 7 includes information regarding documents that are independently operated in a specific local government. As information about such documents, for example, as shown in FIG. 4, applications related to child checkups conducted by specific local governments, which are administrative services unique to local governments related to child-raising, or issued independently You can list information on documents related to administrative services related to childcare, such as applications related to childcare notebooks and applications related to childcare support projects that are conducted independently.

By the way, the UM general administrative document group database 6 and the UM individual administrative document group database 7 are provided with UM flags for each document type, which are referred to when processing the document in the processing described later. The UM flag indicates a rule that regulates the handling of a document operated by a local government, and is a flag that the CPU 2 refers to when processing a document according to the prescribed handling rule after a predetermined document is generated. . In the present embodiment, the UM flag includes a UM flag R (Record level) indicating a document storage method (for example, a storage period and a storage location), a document processing method, and the like as a flag indicating a handling rule regarding document handling. A UM flag Pr (Process level) indicating (for example, approval or approval flow in the agency) and a UM flag O (Open level) indicating a document release method (for example, release time and release range) are added. However, flags relating to other rules regarding the handling of documents (for example, the type of information transmission medium (media) used when publishing) may be given. Further, as flags indicating rules other than the rules regarding the handling of documents, for example, as shown in FIGS. 3 and 4, a UM flag G (Government level) indicating the social position of the administrative service corresponding to each document, UM flag P (Personal level) indicating the type of service target, UM flag A (Ad level) indicating the type of advertisement to be posted in relation to the document, and UM flag indicating the type of media when outputting the document M (Media level) or the like may be given, or other flags may be further given.

For example, in the UM flag R, information for specifying the storage method of the document, that is, the location and storage period of the document store for storing the birth report submitted by the citizen if the document is related to the birth report is specified. Is stored for this purpose. The document storing method indicated by the UM flag R is generally performed in each local government, for example, and therefore may be stored in the database in advance as a standard storing method. The local government that has introduced the bridge system 1 may have made its own changes. Examples of the storage method of the document indicated by the UM flag R include a storage method of a document prescribed in the official document law and other laws, a storage method of a document determined by a higher-level administrative body having jurisdiction over the local government, and various other methods. The document storage method can be mentioned.

  In addition, for example, the UM flag Pr checks information for specifying a processing method when processing the document in the agency, that is, a birth notification method submitted by a citizen if the application is related to a birth notification. Then, after the data of the document is sent to the computer of the person in charge who decides whether or not to accept the information, the data of the document is sent to the supervisor's computer that approves the data or to the related places. Since the document processing method indicated by the UM flag Pr is generally performed in each local government, for example, it may be stored in the database in advance as a standard document processing method. The local government that has introduced the UM bridge system 1 may be modified independently. Examples of the processing method of the document indicated by the UM flag Pr include, for example, a processing method of a document prescribed in the Administrative Procedure Law and other laws, a document decision, circulation, and the like determined by a higher-level administrative body having jurisdiction over the local government. And processing methods such as browsing and approval, and various other document processing methods.

  In addition, for example, in the UM flag O, information for specifying the disclosure method when the document is disclosed, that is, if the application is related to a birth notification, the number of birth notifications submitted by citizens and the sexes of newborns When and where to publish statistical data on birth, such as the composition ratio, the range of data that can be browsed, the conditions of those who can browse, the conditions of the applicant who can view the submitted birth report, and the birth report Information for publishing information such as when it can be browsed is stored. The document publication method indicated by the UM flag O is, for example, generally performed in each local government, and therefore may be stored in the database in advance as a standard document publication method. The local government that has introduced the UM bridge system 1 may be modified independently. As a method for publishing a document indicated by the UM flag O, for example, a method for publishing a document stipulated in the Information Disclosure Law or other laws, a method for publishing a document determined by a higher-level administrative body having jurisdiction over the local government, or the like. Various document publishing methods can be mentioned. For example, in the Information Disclosure Law, a document that must be disclosed immediately upon submission to the local government or a document that must be kept private for a certain period of time is specified.

  In the UM bridge system 1 configured as described above, a predetermined document creation request (hereinafter referred to as “creation request”) is transmitted from a computer terminal used by a citizen or a public employee via a network such as the Internet or an intranet. Upon receipt, the following processing is executed. FIG. 5 is a view showing a flowchart of processing executed in the UM bridge system 1.

  (Step S <b> 101) Upon receiving a creation request via the input / output interface 4, the CPU 2 analyzes the content of the creation request. Specifically, the creation request analysis processing is specification of the type of document to be created.

  (Step S102) After analyzing the creation request, the CPU 2 accesses the UM general administrative document group database 6 and the UM individual administrative document group database 7 built in the hard disk 5, and the UM general administrative document group database 6 and UM individual Data relating to the input form and output form of the document stored in the administrative document group database 7 and flag data indicating rules defining the handling of the document are acquired.

  For example, if the creation request is for requesting the creation of a birth report, the CPU 2 accesses the UM general administrative document group database 6 and defines the data related to the input form and output form of the birth report and the handling of the birth report. Get the flag data indicating the rule to be executed.

(Step S103) The CPU 2 extracts information from the UM general administrative document group database 6 and the UM individual administrative document group database 7, and then displays an input form on the screen for the computer terminal that has transmitted the creation request. Send data. As a result, on the screen of the computer terminal that sent the creation request, various input fields necessary for electronically creating the birth report (for example, the parental name entry field, the sex and name entry field of the child born) Etc.) is displayed. This input form may be the one that is displayed as it is with the items that need to be entered blank in the final created document, or it is related to the format of the final created document. Alternatively, a screen on which only items that need to be input are arranged may be displayed.

  In addition, the input form displayed here may be an image in which various reports and application templates stored in each database are displayed as they are, or each element (item) that constitutes a document. ) With reference to a flag (document element flag) that defines the presence or absence of an input form, and an image of an input form configured by extracting an element (item) for which the flag is “present” may be displayed.

  In addition, the input of information on such an input form may be one in which a citizen who wants to make a notification inputs his / her own computer terminal or an input terminal installed at the window of the government office, Alternatively, the local government staff who has received the notification may input by referring to the paper of the notification, or by inputting the character data obtained by analyzing the characters reflected in the image captured by the scanner.

  In addition, data input to each item of the input form may be realized by automatically reflecting personal information data acquired from the local government database. In this case, it is desirable to perform a predetermined authentication process such as password authentication or fingerprint authentication for a citizen who has requested creation of a document.

  (Step S104) The CPU 2 determines whether or not the input of information via the input form is completed. That is, for example, when the input completion button or the like provided on the input form is pressed, the CPU 2 indicates that the input is completed from the computer terminal that has transmitted the creation request, and the input data input in the input field. Is obtained, it is determined that the input of information via the input form is completed.

  (Step S105) After making an affirmative determination in Step S104, the CPU 2 handles a document created based on the input data input via the input form, as indicated by the UM flag assigned to the document. Process according to

  By repeatedly executing the series of processes from step S101 to step S105, various documents are automatically processed in accordance with the handling rules indicated by the UM flag within the local government operating the UM bridge system 1. That is, according to the UM bridge system 1, the created document is automatically processed according to the handling rule defined by the UM flag, so it is possible to improve the efficiency of the work within the local government.

Further, since the rules regarding the handling of documents are defined by flags stored in the UM general administrative document group database 6 and the UM individual administrative document group database 7, for example, they are stored in the UM individual administrative document group database 7. Flags corresponding to information relating to documents independently operated in a specific local government, or information relating to documents commonly stored in other local governments stored in the UM general administrative document group database 6 By appropriately changing the corresponding flag in each local government, the handling of each document is not restricted by the handling rules that are also applied in common in other local governments, and is uniquely determined based on the actual situation of the local government. It can be managed according to the handling rules decided in. For this reason, for example, while complying generally with rules for handling approvals and approvals that are commonly applied in other local governments, document handling, etc. It is possible to modify the rules and perform document management according to them. In other words, it is possible to automatically manage documents containing rules common to each municipality while ensuring the autonomy of each municipality. Management can be automated while ensuring the autonomy of each municipality.

  In step S105, the CPU 2 can realize automatic processing of a document according to the UM flag, for example, by executing the following processing.

<First Example of Step S105>
FIG. 6 is a flowchart showing a first example of processing executed by the CPU 2 in step S105.

  (Step S201) After making an affirmative determination in Step S104, the CPU 2 determines whether or not the UM flag Pr has been assigned to the created document in Step S102, in the UM general administrative document group database 6 and the UM individual administration. The determination is made based on the flag information acquired from the document group database 7.

  (Step S202) When the processing method is specified in the UM flag Pr for the created document, the CPU 2 indicates the document created based on the input data input via the input form. Process according to handling rules. For example, regarding the birth report, the UM flag Pr sent the data of the document to the computer of the person in charge who checks the method of the birth report submitted by the citizen as a processing method of the document and decides whether or not to accept it. After that, when a processing method of sending the document data to the supervisor's computer that approves the document or to each related place is specified, the birth report created based on the input data is processed according to the processing method. As a result, the fact that the birth notification is submitted from the citizen is displayed on the computer of each person in charge within the agency, and processing such as approval and browsing according to the handling rules indicated by the UM flag Pr is performed.

  By repeatedly executing a series of processes from step S101 to step S105 (including steps S201 and S202), each time various documents are submitted, the local government operating the UM bridge system 1 Documents are automatically processed according to handling rules stipulated by local governments. That is, according to the UM bridge system 1, the created document is automatically sent to the relevant part according to the prescribed handling rule, so that the work in the local government can be made efficient.

  Note that the document processing method is not limited to the one according to the handling rule indicated by one flag (UM flag Pr) as in the present modification, for example, according to the combination result with other flags. The processing method may be changed, or other various factors (for example, the population of the area that the local government has jurisdiction, or the estimated value of the business that the document to be processed requires approval) The processing method of the document may be changed in accordance with the combination result of the target parameter and various conditional expressions) and the flag.

<Second Example of Step S105>
FIG. 7 is a flowchart showing a second example of processing executed by the CPU 2 in step S105.

(Step S301) After making an affirmative determination in Step S104, the CPU 2 determines whether or not the UM flag R is given to the created document in Step S102, in the UM general administrative document group database 6 and the UM individual administration. The determination is made based on the flag information acquired from the document group database 7.

  (Step S302) When the saving method is defined in the UM flag R for the created document, the CPU 2 indicates the document created based on the input data input via the input form. Save according to handling rules. For example, if a UM flag R is specified as the storage location of the document and a server installed in the section that has jurisdiction over the birth report is specified, the birth report created based on the input data Save to the server.

  By repeating a series of processes from step S101 to step S106 (including steps S301 and S302), various documents are shown in FIG. 2 inside the local government operating the UM bridge system 1. As shown, it is automatically accumulated at each location. That is, according to the UM bridge system 1, the created document is automatically stored in a predetermined location in accordance with the prescribed handling rule, so that it is possible to improve the efficiency of operations within the local government.

  In addition, the process of the said step S201-S202 which is a process which concerns on the process which was illustrated as a process which CPU2 performs in the said step S105, and the said step S301-S302 which is a process which concerns on a 2nd example are either. Only the process example may be executed as the process of step S105, the process of steps S301 to S302 may be executed following the process of steps S201 to S202, Or the process of said step S201-S202 may be performed following the process of said step S301-S302.

  Further, when the UM bridge system 1 according to the present modification receives a creation request for the UM flag R in step S101, the UM bridge system 1 stores the created document in accordance with the handling rule indicated by the UM flag R. When the flag R indicates the time when the document is to be discarded, the processing for discarding the corresponding document may be executed when the time indicated by the UM flag R has been reached, regardless of whether there is a creation request. good. In this case, the process of discarding the corresponding document is executed periodically when it is detected that the time for discarding has been reached, by periodically executing the process for determining whether or not the time for discarding has arrived. Alternatively, the disposal time of each document may be sequentially executed according to a schedule table scheduled in advance.

<Modification of UM bridge system>
The UM bridge system 1 according to the above embodiment may further execute the following processing, for example. In this modified example, when a browsing request for a predetermined document (hereinafter referred to as a “browsing request”) is received from a computer terminal used by a citizen or a public employee via a network such as the Internet or an intranet, the following processing is executed. Is done. FIG. 8 is a diagram showing a flowchart of processing executed in the UM bridge system 1 according to this modification.

  (Step S401) When the CPU 2 receives a browsing request via the input / output interface 4, the CPU 2 analyzes the content of the browsing request. Specifically, the browsing request analysis process is identification of a document to be browsed.

  (Step S402) After analyzing the browsing request, the CPU 2 accesses the UM general administrative document group database 6 and the UM individual administrative document group database 7 constructed on the hard disk 5, and the UM general administrative document group database 6 and UM individual Data of the UM flag O that defines the disclosure method of the document stored in the administrative document group database 7 is acquired.

  For example, if the browsing request is for requesting browsing of the birth report, the CPU 2 accesses the UM general administrative document group database 6 and stores the data of the UM flag O indicating the handling rule defining the method of publishing the birth report. get.

  (Step S403) The CPU 2 refers to the UM flag O in the UM general administrative document group database 6 or the UM individual administrative document group database 7, and then the browsing request is indicated in the document publication method defined by the UM flag O. It is determined whether or not the conditions set are satisfied. That is, for example, if the UM flag O defines a time when disclosure is possible, it is determined whether or not the birth notification that the browsing request is requesting for browsing satisfies the time requirement.

  (Step S404) When the CPU 2 makes an affirmative determination in Step S403, the CPU 2 obtains data of a document that is requested to be browsed by accessing the database in which the data of the document is stored. The database storing the document data may be provided in the hard disk 5 in which the UM general administrative document group database 6 or the UM individual administrative document group database 7 is stored, or other storage device. May be provided. The document data acquired by the CPU 2 in this step is not limited to data including the contents of the document. For example, the data indicating the storage location of the document printed on a paper medium, It may be data indicating the storage status of a document such as whether or not it has already been discarded.

  (Step S <b> 405) The CPU 2 acquires the data of the document that is requested to be browsed by the browsing request, and then sends the data of the document to the transmission source of the browsing request according to the handling rule defined by the UM flag O. Thereby, the data of the document requested to be browsed is provided to the transmission source of the browse request. Here, provision of document data in accordance with the handling rules defined by the UM flag O means provision of document data in accordance with the disclosure method of document data to be disclosed. For example, if the document disclosure method indicated by the UM flag O allows only a part of the document to be disclosed, it means to provide the document data of only the part that can be disclosed. If the disclosure method of the document indicated by the flag O allows only disclosure of statistical data based on the document, it means providing statistical data based on the document.

  (Step S406) On the other hand, if the CPU 2 makes a negative determination in Step S403, the CPU 2 sends the data of the document to the source of the browsing request indicating that the document cannot be disclosed. Thereby, the transmission source of the browsing request can know that the document that has requested the browsing cannot be disclosed.

  By repeatedly executing a series of processing from step S401 to step S406, automatic disclosure of documents according to handling rules defined in the local government operating the UM bridge system 1 is repeatedly performed. That is, according to the UM bridge system 1 according to the present modification, since the document requested to be browsed is automatically disclosed in accordance with the prescribed handling rules, it is possible to improve the efficiency of operations within the local government. In addition, it is possible to quickly respond to information disclosure requests that citizens require.

According to the UM bridge system 1 according to this modification, the UM flag assigned to the UM general administrative document group database 6 or the UM individual administrative document group database 7 is realized by the processing from step S101 to step S105. Because both the processing on the back side of the local government window and the processing on the front side of the local government window realized by the processing from step S401 to step S406 are organically interfering with each processing, standing between the two processes. In other words, a process like a catch ball performed between the front and the back is smoothly realized by the UM flag.

  The UM bridge system 1 refers to the UM flag O in the UM general administrative document group database 6 or the UM individual administrative document group database 7 every time a browsing request is received, as in this modification, and the UM flag O is defined. However, the present invention is not limited to the one that executes the publication process according to the publication method.

  For example, the UM bridge system 1 refers to the UM flag O in the UM general administrative document group database 6 or the UM individual administrative document group database 7 when storing a document generated in response to a creation request. Information may be acquired and the information may be stored together with the document. When a browsing request is received, instead of accessing each database and referring to the UM flag O, the document is disclosed according to the information on the publication method stored together with the document for which the browsing request has been made. It may be.

<First Modification of Step S102>
The UM bridge system 1 may be modified as follows. For example, when the UM bridge system 1 receives a creation request relating to a predetermined document in the process of step S102, the UM bridge system 1 not only creates the predetermined document but also creates administrative services related to the administrative service related to the predetermined document. You may make it produce also about a document.

  Here, the administrative service document related to the administrative service related to the predetermined document is a document created in relation to the administrative service when performing the administrative service related to the predetermined document. If it is a notification, an application concerning a child allowance that is usually submitted together with a birth notification, an application for an infant medical certificate, an application for a child examination conducted independently in the local government, and the like can be mentioned. The UM bridge system 1 may acquire the relevance of each document by accessing a file that defines the relevance of each document in advance, or for the citizen who operates the input terminal at the same time. It may be obtained by selecting one or a plurality of desired documents.

  Further, data for creating a document of an administrative service related to an administrative service related to a predetermined document is obtained by accessing any one of the UM general administrative document group database 6 and the UM individual administrative document group database 7. Or may be obtained by accessing both databases.

  According to this modification, for example, the following processing can be realized. FIG. 9 is a conceptual diagram of processing for simultaneously creating a plurality of documents using one input form. When the UM bridge system 1 according to the present modification receives a document creation request regarding birth, an input form screen as shown in FIG. 9 is displayed on the input terminal. Here, when a predetermined item is input in each input field, the predetermined item is automatically input in the birth report and the child allowance certification bill associated with the birth document. As a result, it is possible to automatically create a plurality of documents relating to birth while eliminating the need for redundant input of data regarding input items common to a plurality of documents such as names and addresses.

<Second Modification of Step S102>
FIG. 10 is a flowchart showing a second modification of the process executed by CPU 2 in step S102. When the UM bridge system 1 according to the present modification receives a creation request for a predetermined document, the UM bridge system 1 accesses the UM general administrative document group database 6 and the UM individual administrative document group database 7 by executing the processing flow shown in FIG. Then, the data is extracted, and the image data of the input form is generated by combining the data extracted from each database.

  (Step S501) That is, after executing the processing of Step S101 described above, the CPU 2 accesses the UM general administrative document group database 6 built in the hard disk 5 and acquires data related to the document input form related to the creation request. To do. The data acquired here is, for example, an input form relating to a document in a format commonly used in each local government because the ground law is the same.

  (Step S <b> 502) Next, the CPU 2 accesses the UM individual administrative document group database 7, and acquires data relating to matters that differ depending on each local government among data relating to the document input form relating to the creation request. That is, the data acquired here is, for example, data set independently in each local government because each local government has different items.

  (Step S503) Next, the CPU 2 combines the data related to the input form acquired from the UM general administrative document group database 6 and the data related to the input form acquired from the UM individual administrative document group database 7 in each local government nationwide. Image data of an input form generated by combining unique information with a commonly used document is configured.

  According to this modification, for example, the following processing can be realized. FIG. 11 is a conceptual diagram of processing when an input form is generated based on data in each database. When the UM bridge system 1 according to the present modification receives a request for creating a document relating to a child allowance authorization bill, each database is accessed, and an input form screen as shown in FIG. 11 is displayed on the input terminal. . This input form includes the names of the heads of the local governments extracted from the UM individual administrative document group database 7 in matters common to the local governments such as invoice names, input fields and input items extracted from the UM general administrative document group database 6. It is generated by combining information specific to the local government such as the address of the local government and displayed on the input terminal.

  According to this modification, a document input form is automatically generated and combined with items unique to the local government in a document with a format common throughout the country, and the document is created. By doing so, it is possible to achieve a local government's unique approach of adding a unique local government to a document in a format common throughout the country. As a result, it is possible to reduce the amount of administrative work in each local government while ensuring the independence of the local government.

<Modification of Step S105>
FIG. 12 is a flowchart showing a modification of the process executed by CPU 2 in step S105. The UM bridge system 1 according to the present modification accesses the UM general administrative document group database 6 and the UM individual administrative document group database 7 in processing a document created based on input data input via an input form. The UM flag is extracted, and the document is processed according to the handling rule extracted from each database.

  (Step S601) That is, after executing the process of step S104 described above, the CPU 2 accesses the UM general administrative document group database 6 built in the hard disk 5 and refers to the UM flag relating to the created document. The flag referred to here is, for example, a flag that defines a document processing rule common to each local government because the ground law is the same.

(Step S602) Next, the CPU 2 accesses the UM individual administrative document group database 7 and refers to the UM flag relating to the created document. The flag referred to here is a flag that prescribes the document processing rules uniquely determined by each local government.For example, the rules such as the document approver and the approval method in the agency, the location of the room where the document is stored, etc. Specified flags can be mentioned.

  (Step S <b> 603) Next, the CPU 2 processes the created document according to the flag referenced by accessing the UM general administrative document group database 6 and the flag referenced by accessing the UM individual administrative document group database 7.

  According to this modification, for example, the following processing can be realized. FIG. 13 is a conceptual diagram of processing when processing a document according to the handling rule indicated by the flag of each database. When the UM bridge system 1 according to this modification receives a document creation request and creates a predetermined document, each database is accessed, the flag is referenced, and a document processing rule common to each local government is followed. Document processing and document processing in accordance with document processing rules uniquely determined by the local government are executed. In other words, when a given document is created, according to the rules for handling document approvals that are determined by the local government, documents are approved within the local government office, or according to the handling rules common to each local government. Documents are forwarded to other government agencies. In addition, the created predetermined document is managed in accordance with document management rules common to each local government (for example, the Public Document Act), and is stored in the document storage place determined by the local government. The The created predetermined document is disclosed according to a document disclosure rule (for example, information disclosure method) common to each local government.

  According to this modification, the created predetermined document is processed in accordance with the handling rule common to each municipality and the handling rule unique to the specific municipality specified by the flag stored in each database. By appropriately changing the above, it is also possible to make a local government-specific arrangement such as adding a specific processing rule in addition to a processing rule common throughout the country for a specific local government. As a result, it is possible to reduce the amount of administrative work in each local government while ensuring the independence of the local government.

<Computer-readable recording medium>
A program for causing a computer or other machine or device (hereinafter, a computer or the like) to realize any of the above functions can be recorded on a recording medium that can be read by the computer or the like. The function can be provided by causing a computer or the like to read and execute the program of the recording medium.

  Here, a computer-readable recording medium is a recording medium that stores information such as data and programs by electrical, magnetic, optical, mechanical, or chemical action and can be read from a computer or the like. Say. Examples of such recording media that can be removed from a computer or the like include flexible disks, magneto-optical disks, CD-ROMs, CD-R / Ws, DVDs, Blu-ray discs (Blu-ray is a registered trademark), DAT, and 8 mm tapes. There are memory cards such as flash memory. In addition, as a recording medium fixed to a computer or the like, there are a hard disk, a ROM (read only memory), and the like.

1 .... UM bridge system, 2 .... CPU, 3 .... memory, 4 .... I / O interface, 5 .... hard disk, 6 .... UM document information database

Claims (10)

An administrative work management system that automatically manages administrative duties of administrative agencies,
A general administrative document group database that stores information on administrative documents related to applications or notifications common among the administrative organizations, together with information on handling rules common among the administrative organizations that regulate the handling of the administrative documents;
An individual administrative document group database that stores information on administrative documents relating to applications or notifications used by a specific administrative organization, together with information on the specific handling rules of the specific administrative organization that regulates the handling of the administrative document;
When a request for creating a predetermined administrative document relating to an application or notification related to an administrative service provided by the specific administrative organization is received, it is stored in at least one of the general administrative document group database and the individual administrative document group database. An application screen created based on the input data entered through the input screen, and generating an input screen of the prescribed administrative document based on the information related to the prescribed administrative document obtained by accessing An information processing unit that processes a newly created document related to a notification in accordance with a handling rule that is defined for the predetermined administrative document among the handling rules;
Administrative work management system. The information processing unit creates the newly created document based on the input data, and then follows the handling rule that defines a processing method with respect to the predetermined administrative document among the handling rules to the relevant part of the administrative organization. Further execute the process of sending the data of the created document,
The administrative work management system according to claim 1. The information processing unit creates the newly created document based on the input data, and then follows a handling rule that defines a saving method for the predetermined administrative document among the handling rules, to a storage location specified by the handling rule. Further executing processing for storing data of the newly created document;
The administrative work management system according to claim 1 or 2. The information processing unit, upon receiving a request for browsing the predetermined administrative document, obtained by accessing information stored in at least one of the general administrative document group database and the individual administrative document group database, In accordance with a handling rule that defines a disclosure method for a predetermined administrative document, further executing a process of publishing the predetermined administrative document by a disclosure method that is defined by the handling rule.
The administrative work management system according to any one of claims 1 to 3. In the general administrative document group database and the individual administrative document group database, information on the administrative document handled by each administrative institution is at least one handling rule among handling rules for administrative document processing method, storage method, and disclosure method Stored with information about
The information processing unit processes the newly created document according to the processing method when the processing method for the predetermined administrative document is specified, and when the storage method for the predetermined administrative document is specified. Is stored in accordance with the storage method, and when a method for publishing the predetermined administrative document is defined, further executes a process of publishing in accordance with the disclosure method.
The administrative work management system according to any one of claims 1 to 4. When the information processing unit receives the creation request, the information processing unit stores information on the administrative service related to the predetermined administrative document or the administrative service related to the predetermined administrative document from the information stored in the general administrative document group database. Information on administrative documents is extracted, and the extracted information is stored in the individual administrative document group database as information on administrative documents related to administrative services related to the predetermined administrative documents or administrative services related to the predetermined administrative documents; In combination, the input screen is generated, and a newly created document created based on the input data input via the input screen is handled in accordance with the handling rule stipulated with respect to the predetermined administrative document among the handling rules. Process,
The administrative work management system according to any one of claims 1 to 5. The information processing unit, the handling rule common among the administrative agencies extracted from the information stored in the general administrative document group database, the newly created document created in response to the creation request, Processing according to the specific handling rules of the specific administrative organization extracted from the information stored in the individual administrative document group database,
The administrative work management system according to any one of claims 1 to 6. In the general administrative document group database, information on administrative documents common among the administrative agencies is stored together with a flag indicating a handling rule common to the administrative institutions that regulates the handling of the administrative documents. And
In the individual administrative document group database, information related to an administrative document uniquely used by a particular administrative organization is stored together with a flag indicating an original handling rule of the particular administrative organization that regulates the handling of the administrative document. ,
When the information processing unit receives the creation request, the information processing unit accesses the information stored in the general administrative document group database and the individual administrative document group database, based on information about the predetermined administrative document, A flag defines a newly created document created based on input data input via the input screen by generating an input screen for the predetermined administrative document with respect to the predetermined administrative document among the handling rules indicated by the flag. Process according to the handling rules
The administrative work management system according to any one of claims 1 to 7. An administrative work management method for automatically managing administrative work of administrative agencies,
Computer
When you receive a request to create a prescribed administrative document related to an application or notification related to an administrative service provided by a particular administrative agency,
A general administrative document group database that stores information on administrative documents related to applications or notifications common to each administrative organization, together with information on handling rules common among the administrative organizations that regulate the handling of the administrative documents; and Among the individual administrative document group database that stores information on administrative documents relating to applications or notifications used by the specific administrative agency, together with information on the unique handling rules of the particular administrative agency that regulates the handling of the administrative document Generating an input screen for the predetermined administrative document based on information on the predetermined administrative document obtained by accessing information stored in at least one of the databases;
Executing a process of processing a newly created document relating to an application or a notification created based on input data input via the input screen in accordance with a handling rule defined for the predetermined administrative document among the handling rules;
Administrative work management method. An administrative work management program that automatically manages administrative duties of administrative agencies,
On the computer,
When you receive a request to create a prescribed administrative document related to an application or notification related to an administrative service provided by a particular administrative agency,
A general administrative document group database that stores information on administrative documents related to applications or notifications common to each administrative organization, together with information on handling rules common among the administrative organizations that regulate the handling of the administrative documents; and Among the individual administrative document group database that stores information on administrative documents relating to applications or notifications used by the specific administrative agency, together with information on the unique handling rules of the particular administrative agency that regulates the handling of the administrative document Generating an input screen for the predetermined administrative document based on information on the predetermined administrative document obtained by accessing information stored in at least one of the databases;
Causing a newly created document related to an application or notification created based on input data input via the input screen to be processed in accordance with a handling rule defined for the predetermined administrative document among the handling rules;
Administrative work management program.

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