JP2013117993A - System for store, recording medium processing apparatus, and imaging information processing apparatus - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system for store, a recording medium processing apparatus, and an imaging information processing apparatus that avoid the situation in which age confirmation on one player is repeated at a store in which game machines are installed and an age limit is set, which give an uncomfortable feeling to the player.SOLUTION: A customer management server estimates the age of a player (S390) on condition that the face of the player can be recognized from an image of the player once an in-store camera provided to the store picks up the image of the player, determines whether or not the estimated age reaches the age limit (S392), and notifies that the player is an improper-age player (S396, S356, and S358) when it is determined that the player does not reach the age limit and does not receive a membership card issued for a member reaching the age limit (NO in S406).

Description

  The present invention relates to a store system, a recording medium processing device, and imaging information for performing processing based on imaging of a player in the store by an imaging means provided in a store where a gaming machine is installed and age restrictions are set. The present invention relates to a processing apparatus. In the following, a visitor and a player are treated synonymously.

  Patent Document 1 discloses an age estimation device that estimates the actual age of a face image input by an input interface from a first correlation stored in a storage device based on an extracted feature amount when estimating the actual age. To do.

If the invention disclosed in Patent Document 1 is used in a store where a restricted age is set (for example, a game hall where a pachinko gaming machine or a pachislot machine is installed), the age is determined based on the face image of the visitor. It is possible to prevent entry under the limit age by informing and informing and checking the age of the store visitor who is estimated not to have reached the limit age.
JP 2005-148880 A

  However, according to the invention disclosed in Patent Document 1, the age estimated by the age estimation device did not reach the limit age, but it was confirmed that the limit age was satisfied by the subsequent age check. Even if it exists, when the said visitor (visitor's face visitor) visits a store again, the age which has not reached the limit age again will be estimated and notified.

  As a result, there is a problem that the visitor with the baby face is asked to confirm the age every time the customer visits the store, and the visitor is uncomfortable.

  The present invention has been made to solve the above-mentioned problems, and its purpose is to repeatedly check the age of the same player at a store where a gaming machine is installed and age restrictions are set. It is an object of the present invention to provide a store system, a recording medium processing device, and an imaging information processing device that can avoid the situation of being uncomfortable for the player.

  The present invention adopts the following means in order to solve the above problems. The reference numerals used in the description of the best mode for carrying out the invention and the drawings to be described later are added in parentheses for reference, but the constituent elements of the present invention are not limited to those added.

(1) A gaming machine (gaming machine 30) is installed and a restricted age (for example, 18 years) is set, and a person who has reached the restricted age and has registered as a member performs a game with the gaming machine. A storage medium processing unit that is provided in a store (for example, a game arcade) that issues a recording medium to be used, and that can accept the recording medium corresponding to the gaming machine, and a gaming machine that corresponds to at least the recording medium processing unit Imaging means (in-field camera 60b) for imaging a player who plays a game, imaging information processing means (customer management server 20) capable of performing processing based on imaging by the imaging means and communicating with the recording medium processing means, A system for a store (second embodiment) comprising:
The imaging information processing means includes
Face determination means (CPU 21 that performs the process of step S350c) for determining whether or not a face can be recognized from the image of the player on the condition that the image of the player is picked up by the image pickup means;
Whether the player's age is estimated based on the face image that the face can be recognized on the condition that the face is determined to be recognizable by the face determination means, and whether the estimated age has reached the limit age Age determination means for determining whether or not (CPU 21 that performs the processes of steps S390 and S392);
Recording medium reception determination means for determining whether or not the recording medium is received by a storage medium processing means corresponding to a gaming machine in which a player who is an imaging target of the imaging means plays a game (CPU 21 that performs processing of step S406) )When,
The player has not reached the limit age on condition that the age determination means determines that the limit age has not been reached and the recording medium reception determination means determines that the recording medium has not been received. And inappropriate age player notification processing means (CPU 21 that performs the processes of steps S396, S356, and S358) for performing an inappropriate age player notification process for notifying that the player is an appropriate age player.
According to such a configuration, even if a player is estimated to have not reached the restricted age, a recording medium issued to the player who has fulfilled the restricted age and has registered as a member has been accepted. Since it will no longer be subject to the inappropriate age player notification process, a player who has been confirmed that the restricted age is satisfied by membership registration will be repeatedly checked for age, and the player will feel uncomfortable. The situation of giving can be avoided.

(2) It is provided corresponding to the gaming machine, and further includes notification means for performing notification by the inappropriate age player notification processing.
According to such a configuration, the store clerk can easily know whether or not the player needs to check the age.

(3) The imaging information processing unit may be a recording medium processing unit corresponding to the imaging unit that captured the player on the condition that the age determination unit determines that the player has not reached the limit age. On the other hand, it further has stop signal transmission means for transmitting a stop signal for stopping reception of the recording medium.
According to such a configuration, it is possible to prevent a player who has not reached the restricted age from stealing and using a recording medium owned by a regular member.

(4) The imaging information processing means corresponds to the player's face image data imaged by the imaging means and the recording medium identification information received by the recording medium processing means corresponding to the imaging means that imaged the player. The image processing apparatus further includes face image data management means for adding and managing.
According to such a configuration, it is possible to associate the player's face image data with the identification information of the recording medium without taking the trouble of photographing the face image at the time of member registration.

(5) The imaging information processing means includes:
A notification frequency storage means for storing the number of notifications for which the inappropriate age player notification process has been performed, for each of the imaging means that has captured the image that is the target of the inappropriate age player notification process;
It further has imaging means notification processing means for performing processing for notifying the imaging means whose notification count stored in the notification count storage means reaches a predetermined number.
According to such a configuration, since the imaging unit that has performed a predetermined number of times of notification of performing the inappropriate age player notification process based on the captured image is notified, for example, the malfunction of the imaging unit (mounting angle or lens) Can be corrected.

(6) A game machine is installed and a restricted age is set, and a recording medium used when playing a game on the game machine is issued to a person who has reached the restricted age and has registered as a member. A storage medium processing device provided in a store and capable of accepting the recording medium corresponding to the gaming machine, an imaging means for imaging a player playing a game on at least a gaming machine corresponding to the recording medium processing device, and the imaging Imaging information processing means that performs processing based on imaging by the means and can communicate with the recording medium processing device,
The imaging information processing means includes
Face determination means for determining whether or not a face can be recognized from the image of the player on the condition that the image of the player is picked up by the image pickup means;
Whether the player's age is estimated based on the face image that the face can be recognized on the condition that the face is determined to be recognizable by the face determination means, and whether the estimated age has reached the limit age Age determination means for determining whether or not,
A recording medium reception determination unit that determines whether or not the recording medium is received by a storage medium processing device corresponding to a gaming machine in which a player who is an imaging target of the imaging unit plays a game;
The player has not reached the limit age on condition that the age determination means determines that the limit age has not been reached and the recording medium reception determination means determines that the recording medium has not been received. The recording medium processing apparatus is provided in a store system having an inappropriate age player notification processing unit that performs an inappropriate age player notification process for notifying that the player is an appropriate age player.
According to such a configuration, even in a store system equipped with a recording medium processing device, even a player who is estimated to have not reached the restricted age can meet the restricted age and register a member. If the issued recording medium is accepted, it will not be subject to the improper age player notification process, so it will be repeatedly confirmed for players who have been confirmed that the restricted age is satisfied by member registration Is performed, and a situation in which the player is uncomfortable can be avoided.

(7) A gaming machine is installed and a restricted age is set, and a recording medium used when playing a game on the gaming machine is issued to a person who has reached the restricted age and has registered as a member. A storage medium processing unit provided in the store and capable of receiving the recording medium corresponding to the gaming machine; and an imaging unit configured to capture an image of a player playing a game on a gaming machine corresponding to the recording medium processing unit. Provided in the store system,
Performing processing based on imaging by the imaging means and communicating with the recording medium processing means;
Face determination means for determining whether or not a face can be recognized from the image of the player on the condition that the image of the player is picked up by the image pickup means;
Whether the player's age is estimated based on the face image that the face can be recognized on the condition that the face is determined to be recognizable by the face determination means, and whether the estimated age has reached the limit age Age determination means for determining whether or not,
A recording medium reception determination unit that determines whether or not the recording medium is received by a storage medium processing unit corresponding to a gaming machine in which a player who is an imaging target of the imaging unit plays a game;
The player has not reached the limit age on condition that the age determination means determines that the limit age has not been reached and the recording medium reception determination means determines that the recording medium has not been received. An imaging information processing apparatus comprising: an inappropriate age player notification processing unit that performs an inappropriate age player notification process for notifying that the player is an appropriate age player.
According to such a configuration, in a system for a store equipped with an imaging information processing device, even a player who is estimated to have not reached the restricted age can meet the restricted age and register a member. If the issued recording medium is accepted, it will not be subject to the improper age player notification process, so it will be repeatedly confirmed for players who have been confirmed that the restricted age is satisfied by member registration Is performed, and a situation in which the player is uncomfortable can be avoided.

It is a block diagram which shows the whole structure of the system for stores which concerns on the 1st Embodiment of this invention. It is a figure which shows arrangement | positioning of the entrance camera and in-field camera which concern on the 1st Embodiment of this invention. It is a block block diagram of the image signal processing part which concerns on the 1st Embodiment of this invention. It is a block diagram which shows the control circuit of the card processing apparatus which concerns on the 1st Embodiment of this invention. It is a figure which shows the memory content in the memory of the customer management server which concerns on the 1st Embodiment of this invention. It is a figure which shows the content of the store visitor table on the day which concerns on the 1st Embodiment of this invention. It is a figure which shows the content of the past visitor table which concerns on the 1st Embodiment of this invention. It is a figure which shows the content of the store visitor number table TB1 which concerns on the 1st Embodiment of this invention. It is a figure which shows the content of the member information table which concerns on the 1st Embodiment of this invention. It is a figure which shows the content of the game history table which concerns on the 1st Embodiment of this invention. It is a figure which shows the content of the camera management table which concerns on the 1st Embodiment of this invention. It is a 1st flowchart which shows the procedure of control of the entrance camera process which concerns on the 1st Embodiment of this invention. It is a 2nd flowchart which shows the control procedure of the entrance camera process which concerns on the 1st Embodiment of this invention. It is a 3rd flowchart which shows the procedure of control of the entrance camera process which concerns on the 1st Embodiment of this invention. It is a 1st flowchart which shows the procedure of control of the in-field camera process which concerns on the 1st Embodiment of this invention. It is a 2nd flowchart which shows the procedure of control of the in-field camera process which concerns on the 1st Embodiment of this invention. It is a flowchart which shows the control procedure of the information reception process which concerns on the 1st Embodiment of this invention. It is a figure which shows the example of a display of the touchscreen which concerns on the 1st Embodiment of this invention. It is a flowchart which shows the procedure of control of the entrance camera process which concerns on the 2nd Embodiment of this invention. It is a 1st flowchart which shows the procedure of control of the in-field camera process which concerns on the 2nd Embodiment of this invention. It is a 2nd flowchart which shows the procedure of control of the in-field camera process which concerns on the 2nd Embodiment of this invention.

  Hereinafter, an embodiment of a store system according to the present invention will be described with reference to the drawings. In the following description, the same components are denoted by the same reference numerals, and the names and functions thereof are also the same, and thus detailed description thereof will not be repeated.

  In each embodiment, the store is assumed to be a playground where a restricted age of 18 years is set. However, the present invention is not limited to this, and may be a movie theater where the restricted age is set to 20 years, for example. The store may not have a restricted age. However, for stores that do not have a restricted age, the inappropriate age player notification process described later is not performed. In each embodiment, the game machine is assumed to be an enclosed circulation pachinko game machine (complete card type pachinko game machine), but is not limited to this, for example, other types of pachinko game machines. Alternatively, other types of gaming machines (for example, slot machines) may be used.

<First embodiment>
Hereinafter, the store system according to the first embodiment of the present invention will be described.

  FIG. 1 is a block diagram showing the overall configuration of the store system according to the present embodiment. In the store system according to the present embodiment, the customer management server 20 installed in the game hall and the game management server are installed in the game hall. A plurality of gaming machines 30, a plurality of card processing devices 40 installed adjacent to each of the gaming machines 30, and a game for informing the player's position and other information estimated to be underage A plurality of calling lamps 50 attached to each of the machines 30, an entrance camera 60a that is a CCD (abbreviation of charge coupled device) camera, an in-field camera 60b that is a CCD camera, and an income that is held by a store clerk in a game hall 70 is provided. The entrance camera 60a and the on-site camera 60b are provided (positioned) in such a manner that they are not easily recognized visually by the player who visits the store.

  The customer management server 20 is an example of a processing device, and includes a CPU (Central Processing Unit) 21, a memory 23, an input unit 24 such as a keyboard and a mouse for inputting information from the outside, an image, sound, or An output unit 25 for outputting information to the outside by printing or the like, an input / output I / F 22 for inputting / outputting information between the input unit 24 and the output unit 25 and the CPU 21, a communication I / F 26, an image A signal processing unit 27 and a time measuring unit 28 for specifying time are included.

  The memory 23 is provided with various tables such as a visitor table M2 and a past visitor table M4 which will be described later. The communication I / F 26 communicatively connects a plurality of gaming machines 30, a plurality of card processing devices 40, a plurality of calling lamps 50, a plurality of entrance cameras 60a, a plurality of in-field cameras 60b, and a plurality of intercoms 70. The image signal processing unit 27 receives an image signal IMS (the image signal IMS is obtained by capturing a subject image of a player) given from the entrance camera 60a and the in-field camera 60b via the communication I / F 26. The player's face data FD is obtained from the image signal IMS and output to the CPU 21.

  The image signal processing unit 27 will be described later with reference to FIG. The stored contents of the visitor table M2 and the past visitor table M4 on that day will be described later with reference to FIGS.

  The income 70 includes a CPU 71, an input / output I / F 72, a memory 73, a microphone 74, a speaker 75, and a communication I / F 76. The microphone 74 receives input of information by a store clerk such as a confirmation result of whether or not the player is an adult. The speaker 75 outputs sound. The communication I / F 76 communicates information with the customer management server 20.

  FIG. 2 is a diagram showing the arrangement of the entrance camera 60a and the in-field camera 60b in the present embodiment. First, the game hall that is a store in the present embodiment has entrances at three locations, and five pachinko machines 30 that are examples of game machines are provided in two rows in the game hall and each game. A plurality of gaming machine installation islands provided with the card processing device 40 are installed between the machines 30. The entrance camera 60a is installed so as to image the vicinity of each entrance corresponding to each entrance. That is, each entrance camera 60a is an example of an imaging device, and is installed so as to be able to image a player (its face) entering the game hall from each entrance. The on-site camera 60b is an example of an imaging device, and is installed at only one end portion so as to face both ends of the passage between the game machine installation islands, and all the gaming machines 30 facing each other across the passage and the passage. In addition, the periphery of the card processing device 40 can be imaged, and the player (the face) playing the game on the gaming machine 30 can be imaged. The installation mode of the on-site camera 60b is not limited to this. For example, it is provided at the end of the gaming machine installation island so that it is possible to take an image around the jet counter that counts the balls acquired by the player, The player may be able to image the vicinity of a prize exchange counter for exchanging the number of acquired balls for prizes, and based on the captured image of the on-site camera 60b, the vicinity of the jet counter or the prize counter may be specified as the player position. .

  In this example, three entrance cameras 60a with camera IDs A, B, and C are installed, and seven cameras with camera IDs D, E, F, G, H, I, and J, respectively. An on-site camera 60b is installed. Here, the in-field camera 60b for D and E, the in-field camera 60b for F and G, and the in-field camera 60b for H and I are installed so as to face both ends of the passage, and a plurality of images for imaging the same portion from different angles. It belongs to the same group as the device. The in-field camera 60b of J is installed only at one end of the passage and does not belong to the group.

  FIG. 3 is a block diagram of the image signal processing unit 27. Image processing for face data extraction according to FIG. 3 is described in detail in, for example, Japanese Patent Application Laid-Open No. 7-65149, and will be briefly described here. Note that the method for obtaining the face data from the image signal obtained by capturing the subject image is not limited to the method shown in FIG. 3, and other methods may be used.

  Referring to FIG. 3, the image signal processing unit 27 receives and processes an image signal IMS obtained by capturing a subject image of a player, and outputs face data of the subject image. A binarization processing unit 101, a face area determination unit 102, and a face data extraction unit 103. The image signal IMS input to the image signal processing unit 27 is imaged and output by the entrance camera 60a or the in-field camera 60b.

  In the image memory 100, the image signal IMS is sequentially written and stored, and is read out as image data IMD. The read image data IMD is given to the binarization processing unit 101.

  The binarization processing unit 101 receives the image signal IMS, detects a predetermined threshold for binarizing the image data IMD according to the level of the image signal IMS, and detects the predetermined threshold detected. The image data IMD is binarized using the value and output as binarized data.

  The face area determination unit 102 density-projects the binarized data output from the binarization processing unit 101 in the X-axis direction (cumulative calculation of the same X coordinate value), and the horizontal position of the subject image based on the result Is detected. Next, the binarized data is density-projected in the Y-axis direction (cumulative calculation of the same Y-coordinate value) in the same manner in the obtained horizontal position section, and the top of the Y-coordinate is obtained. This becomes the vertex coordinates of the subject image, and the vertex position is detected.

  Next, the X coordinate of the head width of the subject is obtained by searching downward in the binarized image area using the top position as the search start point, and thereby the face candidate position is detected and the face data extraction unit 103.

  Finally, the face data extraction unit 103 examines edge information detected from the image signal IMS for face candidate position data. Specifically, analysis is performed to analyze whether information corresponding to the vertical lines of the cheeks and the horizontal lines of eyebrows and eyes, which are facial feature information of the human body, is included in the face candidate position data. The candidate position data is output as face data FD. In the case of the present embodiment, the face data FD (face image data) is data indicating a face image. However, the face data FD (face image data) may be data indicating the distance between eyes and other facial features.

  Next, a configuration of main control circuits in the card processing device 40 will be described. FIG. 4 is a block diagram showing a control circuit of the card processing device 40.

  The card processing device 40 is provided with a card unit control microcomputer 41. The card unit control microcomputer 41 is a control circuit including a CPU 42, a ROM (Read Only Memory) 43, a RAM (Random Access Memory) 44, a VDP 45, a VRAM (Video Random Access Memory) 46, and a character ROM 47. is there. The card processing device 40 accepts and identifies a currency discriminator 201 and a member card issued to a person who has reached the restricted age and has registered as a member (member), and reads and writes recorded information. And a card reader / writer 200 that performs the above-described operations, and signals from the gaming machine 30, the ball lending button 111, and the shot-ball detecting switch 118 are input, and an input / output interface 202 that communicates with the customer management server 20 is further included.

  In the member card, a member ID as identification information for individually identifying each member and a card remaining amount used for lending balls (game media) used for gaming on the gaming machine 30 are recorded. .

  Further, the game machine 30 continuously outputs a jackpot signal that is output during the jackpot occurrence period, and a prize ball signal that is output by one pulse every time the gaming machine 30 pays out 10 prize balls in response to winning. The ball lending button 111 outputs a ball lending operation signal based on the operation of the ball lending button 111, and the thrown ball detection switch detects 10 balls thrown into the gaming machine. Every time it is made, a driving ball detection signal that is output by one pulse is output.

  The CPU 42 executes various controls for operating the card processing device 40 by reading the control program stored in the ROM 43 and executing the control program using the RAM 44 as a work area. Specifically, using the remaining card amount recorded on the accepted membership card or the monetary amount identified by the currency discriminator 201, in response to the ball lending operation signal input, The ball lending process that commands lending (dispensing) is performed. Further, when the member card is received by the card reader / writer 200, the member ID read from the member card is sent to the customer management server 20 together with card processing device identification information (unit ID) for identifying the card processing device 40. Process to send. Furthermore, the number of jackpots is counted based on the input of the jackpot signal, the number of prize balls is counted based on the input of the prize ball signal, the number of shot balls is counted based on the input of the shotball detection signal, Every time processing is performed, a totaling process for totalizing the amount of ball lending used for ball lending is performed. Furthermore, the number of jackpots, the number of winning balls, the number of balls to be thrown in, and the amount of ball lending collected by the counting process are given to the customer management server 20 together with the unit ID as game information generated in connection with the game in the gaming machine 30. Game information transmission processing is performed. The game information may be transmitted periodically or in response to a request from the customer management server 20.

  The VDP 45 is an IC (Integrated Circuit) for image display. Display control data as command data for displaying an image is transmitted from the CPU 42 to the VDP 45. The VDP 45 reads necessary data from the character ROM 47 in which image data is stored in order to display an image according to the received display control data. The VDP 45 generates image data to be displayed on the LCD 48 according to the read data, and stores the image data in the VRAM 46. The image data in the VRAM 46 is converted into R (Red, red), G (Green, green), and B (Blue, blue) signals (RGB signals) and supplied to the LCD 48. Thereby, various images such as various game information tabulated by the tabulation process are displayed. An operation signal corresponding to the operation of the touch panel 49 is given to the CPU 42 via the VDP 45. In accordance with the operation signal given from the touch panel 49, the CPU 42 performs control for displaying an image such as game information corresponding to the player's operation.

  Thereby, the customer management server 20 manages various information such as game information for all the gaming machines 30 in the game hall. For example, the customer management server 20 stores game information and the like of each gaming machine 30 for each gaming machine 30 for a predetermined period, and manages various information.

  Various game information managed in the customer management server 20 is given to the card processing device 40 via the hub 130 in response to a request from the card processing device 40.

  FIG. 5 is a diagram showing the contents stored in the memory 23 of the customer management server 20. Each of FIG. 6 to FIG. 11 shows the contents of the same day visitor table M2, past visitor table M4, visitor number table TB1, member information table TB3, game history table TB2i, and camera management table TB4 in FIG. FIG.

  5, in the memory 23 of the customer management server 20, in addition to the above-mentioned visitor table M2 and past visitor table M4, the visitor number table TB1, member information table TB3, game history table TB2i (however, i = 1, 2, 3,..., N), and the camera management table TB4.

  As shown in FIG. 6, the store visitor table M2 has a data number Di (however, i) for each player who visits the amusement hall on the business day, which is the store count period for counting the store visitor count. = 1, 2, 3,..., N), front face data FDDi (where i = 1, 2, 3,..., N), which is the face data FD of the player, and side face data of the player. Profile unit FDSi (where i = 1, 2, 3,..., N) and a card unit indicating an identification number of the card processing device 40 associated with the gaming machine 30 in which the player is playing a game Identification information MIDi (where i = 1, 2, 3,..., N) and a game period TMi (where i = 1, 2, 3,..., N) indicating the period during which the player has played at the game hall. ) And a baby face flag CDi (only the game face flag indicating whether or not the player is a baby face) i = 1,2,3, including ..., n) and the association. In the present embodiment, the “baby face” is a customer who is estimated by the customer management server 20 to be an age lower than the limit age, and has been confirmed by the store clerk at the amusement hall to be an age greater than the limit age. It shows that. The value of the baby face flag CDi is “1” when the customer is a baby face.

  As shown in FIG. 7, the past store visitor table M4 has a past predetermined period (for example, six months or one year before the business day that is the number of visitor count period, that is, yesterday and before the business day). Alternatively, the front face data FDDi (where i = 1, 2, 3,..., N) for each of the players who visited the game hall during the period up to yesterday after the system introduction of the embodiment) Profile data FDSi (where i = 1, 2, 3,..., N), baby face flag CDi (where i = 1, 2, 3,..., N), and the player is fraudulent about the game at the game hall. A caution flag VFi (where i = 1, 2, 3,..., N) indicating whether or not the person is a person requiring caution and is a person requiring caution, such as a person who has harassed another player. Include in correspondence. The value of the caution flag VFi is “1” when the customer is a cautionary person.

  In the case of the present embodiment, the past visitor table M4 includes the past visitor table of the face data (front face data and profile data) registered in the visitor table M2 on the day after the game hall is closed. When face data and baby face flag not registered in M4 are newly registered and face data is already registered in the past visitor table M4, the already registered face data is stored on the visitor table on the day. It is overwritten and updated with the face data of M2, and the latest face data is always registered in the past visitor table M4.

  In the case of the present embodiment, the baby face flag CDi is automatically added in a process for confirming age (entrance camera process) as will be described later. On the other hand, the caution flag VFi is added based on the store clerk's instruction input to the input unit 24. Specifically, a list of face data stored in the store visitor table M2 on the day by the operation of the store clerk is displayed on the output unit 25, and it corresponds to the face data designated by the store clerk as a notifying player from the displayed face data. In addition, “1” is registered in the caution flag VFi stored in the past visitor table M4. Further, the present invention is not limited to this, and “1” is registered in the caution flag VFi corresponding to the player's face data designated on the captured image in a state where the captured image is displayed as shown in FIG. Also good.

  As shown in FIG. 8, the number-of-visitor-number table TB1 is a first-time visitor (a player who does not include the front face data FDDi and the side face data FDSi in the past visitor table M4) for each time zone determined by the game hall. ) And the total number of repeaters (players whose front face data FDDi and profile data FDSi are included in the past visitor table M4) and the total number of players who have visited the store. Total data shown.

  As shown in FIG. 9, the member information table TB3 includes a member ID, which is an identification number of a member card issued to a member, associated with each member, a member's name, a member's address, Includes the age of the member and other information not shown.

  In the case of this embodiment, a player who wishes to register as a member writes member information such as name, address, age, etc. on a member registration form and presents it to the store clerk of the game hall. The store clerk inputs the member ID recorded on the member card issued to the player and the member information described on the member registration form in the customer management server 20. Thereby, member information related to the member such as name, address, and age is registered in the member information table TB3 in association with the member ID. In addition, in this member registration, age confirmation is performed by, for example, asking the player who wishes to register for membership to present an identification card. It is confirmed that the limit age is satisfied.

  As shown in FIG. 10, the game history table TB2i (where i = 1, 2, 3,..., N) is the front face data FDDi (where i = 1, 2, 3,..., N) for each member. ), Profile data FDSi (where i = 1, 2, 3,..., N), member ID, date the member played the game, and the amount used by the member for the ball rental on that day, It includes the number of balls that the member has acquired that day, the number of jackpots of the member that day, and the total number of visits by the member. Here, the amount of money used and the number of jackpots are totaled based on the amount of ball lending and the number of jackpots transmitted from the card processing device 40, respectively, and the number of balls acquired is based on the number of winning balls transmitted from the card processing device 40. It is calculated by subtracting the number of shot balls.

  As shown in FIG. 11, the camera management table TB4 includes the camera type (entrance or in-field) and the image captured by the imaging device for each of the entrance camera 60a and the in-field camera 60b (that is, for each camera ID). Including the number of notifications for which a non-recognition person notification process described below is performed and the number of notifications for which an inappropriate age player notification process described below is performed based on an image captured by the imaging device. For the in-field camera 60b belonging to, a group ID that can identify each group is included.

  Referring to FIGS. 12 to 14, the program executed by customer management server 20 executes the following entrance camera process for each of the three entrance cameras 60 a.

  In step S300a, the CPU 21 functions as a player determination unit and determines whether or not an image of the player to the store has been captured by the entrance camera 60a. Specifically, the communication interface 26 receives the image signal IMS and the camera ID of the entrance camera 60a from the entrance camera 60a, and outputs the image signal IMS to the image signal processing unit 27. Based on the image signal IMS input to the signal processing unit 27, it is determined that an image of the player has been captured when a moving object is captured by the entrance camera 60a or a humanoid image is captured. If it is determined that an image of the player has been captured (YES in step S300a), the process proceeds to step S300b. If not (NO in step S300a), the process returns to step S300a.

  In step S300b, the image signal processing unit 27 outputs the face data FD to the CPU 21, and the CPU 21 stores the face data FD in a temporary storage area (not shown) of the memory 23. In step S300c, the CPU 21 functions as a face determination unit and determines whether or not the face can be recognized from the player's image. Specifically, the face is recognized when the information (for example, organ position information such as the position of the eyes and nose) included in the face data FD stored in the temporary storage area of the memory 23 is a predetermined amount or more. Judge that it is possible. Therefore, when the face is hidden more than necessary by a hand, a hat, sunglasses, a muffler or the like, or when the imaging angle of the face is bad (for example, when it is depressed), it is determined that the face cannot be recognized. If it is determined that the face cannot be recognized (NO in step S300c), the process proceeds to step S300d. If not (YES in step S300c), the process proceeds to step S302.

  In step S300d, the CPU 21 functions as non-recognition person notification processing means, and performs non-recognition person notification processing for notifying that the player's face could not be recognized. Specifically, the fact that the player's face could not be recognized is displayed on the touch panel that is the input unit 24 and the output unit 25 together with the camera ID of the entrance camera 60a that captured the player, and transmitted to the income 70. The process to perform is performed as an unrecognized person notification process. Thereby, the store clerk possessing the income 70 can easily know the position of the player whose face could not be recognized. In step S300e, the CPU 21 adds and updates the notification count of the non-recognition notification process stored in the camera management table TB4 in association with the camera ID of the entrance camera 60a that captured the player, The process ends.

  In step S <b> 302, the CPU 21 functions as an age determination unit and estimates the player's age indicated by the face data FD stored in the temporary storage area of the memory 23. Here, as a specific method for estimating the age based on the face data FD, for example, a method described in Japanese Patent Application Laid-Open No. 2005-148880 can be applied, and thus detailed description thereof is omitted here.

  In step S304, CPU21 functions as an age determination means, and determines whether the player's age estimated in step S302 is less than a limit age (18 years in this example). If it is determined that the player's age is less than the limit age (YES in step S304), the process proceeds to step S306. If not (NO in step S304), the process proceeds to step S308.

  In step S306, CPU 21 determines whether or not face data FD stored in the temporary storage area of memory 23 matches either front face data FDDi included in store visitor table M2 or store visitor table M4 on the day. Determine. Specifically, it is determined whether or not the face-face data FDDi in which “1” is registered in the baby-face flag of the same-day visitor table M2 and past visitor table M4. Here, the fact that the face data is registered in the store visitor table M2 and the store visitor table M4 on the day means that the player has already visited the store on the day or in the past, the age is confirmed at that time, and the age limit is reached. It is confirmed that it has been reached. Further, in step S306, it is determined whether or not only the front face data FDDi in which “1” is registered in the baby face flag is matched, thereby reducing the time required for the determination process, but this is not limitative. Instead, it may be confirmed whether or not all the face data registered in the visitor table M2 and the past visitor table M4 on the day match.

  If it is determined that the face data FD matches any of the front face data FDDi included in the past visitor table M4 (YES in step S306), the process proceeds to step S308. If not (NO in step S306), the process proceeds to step S354.

  In step S308, the CPU 21 determines whether or not the value of the caution flag VFi associated with the front face data FDDi that matches the face data FD stored in the temporary storage area of the memory 23 is “1”. If it is determined that the value of caution flag VFi is “1” (YES in step S308), the process proceeds to step S310. If not (NO in step S308), the process proceeds to step S312.

  In step S <b> 310, the CPU 21 displays information indicating that a customer requiring attention has visited the store on the output unit 25 by outputting a control signal to the touch panel which is the input unit 24 and the output unit 25 via the input / output interface 22. Let

  FIG. 18 is a diagram illustrating a display example of a touch panel that is the input unit 24 and the output unit 25. In the example shown in FIG. 18, in the captured image display unit of “entrance camera 3”, the face portion of the player requiring attention is enclosed and the characters requiring attention are displayed together. It is informed that the customer has visited the store.

  In step S312, the CPU 21 determines whether or not the store visitor indicated by the face data FD stored in the temporary storage area of the memory 23 satisfies at least one of the store visit condition and the game history condition. The store visit condition is a condition related to the number of visits of each player registered in the game history table. For example, the store visit condition is set as 50 or more. The game history condition is a condition related to the game history of each player registered in the game history table. For example, the total usage amount is 100,000 yen or more, or the total number of jackpots is 100 or more. . The specific contents of the store visit condition and the game history condition are not particularly limited, and the game hall may set appropriate conditions in order to discriminate customers who are excellent for the game hall. If it is determined that at least one of the store visit condition and the game history condition is satisfied (YES in step S312), the process proceeds to step S314. If not (NO in step S312), the process proceeds to step S326.

  In step S314, the CPU 21 outputs a control signal to the display which is the output unit 25 via the input / output interface 22 to indicate that a customer satisfying at least one of the store visit condition and the game history condition has visited the store. Information is displayed on the output unit 25. For example, in the example shown in FIG. 18, in the captured image display unit of “entrance camera 2”, the face portion of the regular customer is enclosed and the characters of the regular customer are displayed together, so that the excellent customer You are informed that you have visited the store.

  In step S354, the CPU 21 refers to the temporary storage area of the memory 23 to indicate that the face data FD stored in the temporary storage area of the memory 23 is the face data FD of the customer requiring age verification. It is determined whether or not the same person as the face data FD stored in association with the information is indicated (that is, whether or not the face data is registered as confirmation-required face data). In this step S354, the CPU 21 functions as appropriate age registration determination means, and the determination in step S354 is that the player's face image data imaged by the imaging device (entrance camera 60a) is the appropriate age player. This is equivalent to determining whether or not it is registered in the registration means (store visitor table M2 on the day). This is because, as will be described later, if it is registered as required face data in step S316 in FIG. 13 and it is determined NO in step S322, it does not proceed to step S324 (that is, registration as required face data is not deleted). 14) and the process does not proceed to step S328 in FIG. 14 (that is, the face image data of the player of the appropriate age is not registered in the visitor table M2 on the day), and is registered as the confirmation face data required (YES), and vice versa If it is registered as required face data in step S316 and YES is determined in step S322, the process proceeds to step S324 (that is, the registration as required face data is deleted), and the process proceeds to step S328 in FIG. Since the face image data of the appropriate age player is registered in the store visitor table M2 on the day) Not is from (NO). When it is determined that the same person is shown (that is, registered as face data to be confirmed = face image data of a player of the appropriate age is not registered in the visitor table M2 on the day) (YES in step S354) The process proceeds to step S358. If not (that is, the face image data of the player of the appropriate age is registered in the visitor table M2 on the day) (NO in step S354), the process proceeds to step S316. Moved.

  In step S <b> 316, the CPU 21 stores in the memory 23 information indicating that the face data FD of the customer requires age verification in association with the face data FD stored in the temporary storage area of the memory 23.

  In step S318, the CPU 21 outputs a control signal to the display serving as the output unit 25 via the input / output interface 22, thereby causing the output unit 25 to display information indicating that a customer requiring age verification has visited the store. . For example, in the example shown in FIG. 18, in the captured image display unit of “entrance camera 1”, the face part of the player who needs confirmation is enclosed, and the underage character is displayed together, so that It is informed that a customer who needs confirmation needs to visit.

  In step S320, CPU 21 determines whether or not an age confirmation result has been obtained. Specifically, information indicating the age confirmation result transmitted from the income 70 possessed by the store clerk who performed the age confirmation is received via the communication interface 26, or the age OK is displayed on the display screen shown in FIG. When the input unit 24 receives information indicating age confirmation according to the operated button by operating the button 110 or the age NG button 112, the CPU 21 determines that the result of age confirmation has been obtained. Here, the input unit 24 functions as an appropriate age player accepting means. If it is determined that the result of age confirmation has been obtained (YES in step S320), the process proceeds to step S322. If not (NO in step S320), the process returns to step S320.

  In step S322, the CPU 21 confirms whether or not the information indicating the confirmation result received in step S320 indicates that the restricted age is satisfied, that is, the clerk confirms the age of the player who needs confirmation. As a result, it is determined whether or not the limit age is satisfied. If it is determined that the information indicates that the limit age is satisfied (YES in step S322), the process proceeds to step S324. If not (NO in step S322), the CPU 21 deletes the face data FD from the temporary storage area of the memory 23, and the process ends. That is, as a result of the age confirmation, the face data of the player who did not satisfy the restricted age is deleted without being registered in the store visitor table M2 or the past visitor table M4 on the day, so that the player again When the customer visits the store, NO is determined in step S306, and notification is performed again in step S318.

  In step S324, the CPU 21 deletes information indicating that the customer face data FD needs to be age-checked from the temporary storage area of the memory 23, and the process proceeds to step S326.

  In step S358, the CPU 21 functions as an inappropriate age player notification processing unit, and transmits audio information indicating the camera ID of the entrance camera 60a that captured the player to the income 70 possessed by the store clerk. Is performed as an inappropriate age player notification process for notifying the position of the player who needs confirmation. Thereby, the store clerk possessing the income 70 can easily know the position of the player whose age needs to be confirmed. At the same time, by outputting a control signal to the display which is the output unit 25 via the input / output interface 22, the position of the player (camera ID of the entrance camera 60 a) requiring age verification is output to the output unit 25. The process to be displayed may be performed as an inappropriate age player notification process. In step S359, the CPU 21 adds and updates the number of notifications of the inappropriate age player notification process stored in the camera management table TB4 in association with the camera ID of the entrance camera 60a that captured the player. To end the process. In other words, for players whose age estimated based on the face data is less than the limit age (that is, players of inappropriate ages and children's faces), the players who have children's faces at the first visit and at the second and subsequent visits. Is not registered (that is, registered as confirmation face data required), an inappropriate age player notification process is performed, but if it is registered as a child face player at the first visit to the store (that is, confirmation face required) If the registration is deleted as data), the inappropriate age player notification process is not performed.

  Proceeding to FIG. 14, in step S326, the CPU 21 determines whether or not the face data FD stored in the temporary storage area of the memory 23 matches any of the front face data FDDi included in the store visitor table M2. judge. As a result, the CPU 21 determines whether or not the face data FD stored in the temporary storage area of the memory 23 indicates the face of the customer who has already visited the store. If it is determined that face data FD stored in the temporary storage area of memory 23 matches any of front face data FDDi included in store visitor table M2 (YES in step S326), the process ends. . Otherwise (NO in step S326), the process proceeds to step S328.

  In step S328, CPU 21 adds face data FD stored in the temporary storage area of memory 23 to front face data FDDi included in store visitor table M2 on the day. That is, in the present embodiment, the face data of the player is registered in the visitor table on the day as information indicating that the player of the face data has visited the store on the day. In addition, in the registration of the face data in the store visitor table on the day, among the players who are the target of the notification requiring confirmation in step S316, the confirmation result indicating that the restricted age is satisfied is accepted in S320 and S322. That is, only the face image of a player who has received an input indicating that the face data is a suitable age player satisfying the restricted age is targeted. For the past visitor table M4 that is updated based on the visitor table M2 on the day, only the face data of the appropriate age player is registered. Further, the CPU 21 stores the front face data FDDi added to the store visitor table M2 on the day based on the information indicating the result of age confirmation stored in the temporary storage area of the memory 23 (that is, the temporary storage of the memory 23 in step S300). In association with the face data FD) stored in the storage area, a baby face flag CFi is added to the store visitor table M2 on the day. The store visitor table M2 on this day functions as appropriate age player registration means.

  In step S330, the CPU 21 functions as an existing store determination unit, and the front face data FDDi added in step S328 to the visitor table M2 on the day is any of the front face data FDDi included in the past visitor table M4. It is determined whether or not they match. Thereby, it is determined whether or not the front face data FDDi added in step S328 to the store visitor table M2 on the day indicates the face of a repeater (a customer who has visited the game hall in the past). The past store visitor table M4 here functions as a store visitor registration means. If it is determined that the front face data FDDi added to the visitor table M2 on the day matches any of the front face data FDDi included in the past visitor table M4 (YES in step S330), the process proceeds to step S332. Moved to. If not (NO in step S330), the process proceeds to step S336.

  In step S332, the CPU 21 functions as the actual store visitor counting means, and increases the number of repeaters and the total included in the store visitor number table TB1 by “1” to thereby increase the actual store visitor number on the business day. And the total number of actual visitors.

  In step S334, the CPU 21 increases the value of the number of visits by “1” in the game history table TB2i that includes the front face data FDDi added to the visitor table M2 on the day. At the same time, the CPU 21 stores information indicating the date of visit to the store by the time measuring unit 28 in the game history table TB2i including the front face data FDDi added to the store visitor table M2 on the day (information indicating “year / month / day” in FIG. 10). ) Is added.

  In step S336, the CPU 21 functions as an actual visitor counting means, and increases the number and total number of first-time visitors included in the visitor number table TB1 by “1”, so that the new visitor's actual visitor on the business day. The number and the total number of actual customers are counted.

  In step S338, the CPU 21 adds a game history table TB2i. The added game history table TB2i includes information indicating the date of visit to the store time-measured by the time measuring unit 28 (information indicating “year / month / day” in FIG. 10).

  In step S340, the CPU 21 adds the front face data FDDi added to the visitor table M2 on the day and information indicating that the number of visits is 1 to the game history table TB2i created in step S338. . When such information is added, the CPU 21 deletes the face data FD from the temporary storage area of the memory 23.

  Referring to FIGS. 15 to 16, the program executed by customer management server 20 executes the following on-site camera processing for each of seven in-place cameras 60 b.

  In step S350a, the CPU 21 functions as a player determination unit in the same manner as in step S300a, and determines whether or not an image of the player at the store is captured by the on-site camera 60b. If it is determined that an image of the player has been captured (YES in step S350a), the process proceeds to step S350b. If not (NO in step S350a), the process returns to step S350a.

  In step S350b, the image signal processing unit 27 outputs the face data FD to the CPU 21, and the CPU 21 stores the face data FD in a temporary storage area (not shown) of the memory 23. In step S350c, the CPU 21 functions as a face determination unit similarly to step S300c, and determines whether or not a face can be recognized from the player's image. If it is determined that the face cannot be recognized (NO in step S350c), the process proceeds to step S350d. If not (YES in step S350c), the process proceeds to step S352.

  In step S350d, the CPU 21 determines whether there is another in-field camera 60b in the same group as the in-field camera 60b based on the stored contents of the camera management table TB4. If it is determined that there is another on-site camera 60b (YES in step S350d), the process proceeds to step S350e. If not (NO in step S350d), the process proceeds to step S350g.

  In step S350e, the CPU 21 stores the face data FD extracted from the image of the player imaged by the other on-site camera 60b in a temporary storage area (not shown) of the memory 23. In step S350f, the CPU 21 functions as a face determination unit similarly to step S300c, and determines whether or not a face can be recognized from the player's image. If it is determined that the face cannot be recognized (NO in step S350f), the process proceeds to step S350g. If not (YES in step S350f), the process proceeds to step S352.

  In step S350g, the CPU 21 operates the player based on the camera ID of the on-site camera 60b received by the communication interface 26 in step S350a and the position of the face indicated by the face data FD in the captured image of the on-site camera 60b. The gaming machine 30 to be played, specifically, the machine number of the gaming machine 30 is specified. Further, the customer management server 20 stores card processing device identification information (unit ID) of the card processing device 40 provided in association with the gaming machine 30 in association with the machine number of each gaming machine 30, and the CPU 21 Based on the storage, a unit ID corresponding to the specified machine number is specified. When the unit ID of the card processing device 40 is specified, the CPU 21 stores the face data FD and the unit ID of the card processing device 40 in association with each other in a temporary storage area (not shown) of the memory 23.

  In step S350h, the CPU 21 functions as non-recognition person notification processing means, and performs non-recognition person notification processing for notifying that the player's face could not be recognized. Specifically, the fact that the player's face could not be recognized is displayed on the touch panel as the input unit 24 and the output unit 25 together with the unit ID stored in the temporary storage area of the memory 23 and transmitted to the income 70. The process is performed as an unrecognized person notification process. Thereby, the store clerk possessing the income 70 can easily know the position of the player whose face could not be recognized. In step S350i, the CPU 21 determines the camera ID of the on-site camera 60b that captured the player (if there are other on-site cameras 60b in the same group, the camera IDs of the two on-site cameras 60b belonging to the same group). The number of notification times of the non-recognition person notification process stored in the camera management table TB4 in association with is updated by one, and the process ends.

  In step S352, the CPU 21 stores the face data FD and the unit ID of the card processing device 40 in association with each other in a temporary storage area (not shown) of the memory 23 in the same manner as in step S350g.

  In step S354, the CPU 21 refers to the temporary storage area of the memory 23 to indicate that the face data FD stored in the memory 23 in step S352 is the face data FD of the customer requiring age verification. It is determined whether or not the same person as the face data FD stored in association with the information is indicated (that is, whether or not the face data is registered as confirmation-required face data). In this step S354, the CPU 21 functions as appropriate age registration determination means, and the determination in step S354 is that the player's face image data imaged by the imaging device (entrance camera 60a) is the appropriate age player. This is equivalent to determining whether or not it is registered in the registration means (store visitor table M2 on the day). This is because, as described above, if it is registered as the required face data in step S316 in FIG. 13 and NO is determined in step S322, the process does not proceed to step S324 (that is, the registration as the required face data is not deleted). 14 and because it does not proceed to step S328 in FIG. 14 (that is, the face image data of the appropriate age player is not registered in the store visitor table M2 on the day), it is registered as the confirmation face data required (YES). If it is registered as required face data in step S316 and YES is determined in step S322, the process proceeds to step S324 (that is, the registration as required face data is deleted), and the process proceeds to step S328 in FIG. Since the face image data of the age player is registered in the store visitor table M2 on the day) It is from not (NO). When it is determined that the same person is shown (that is, registered as face data to be confirmed = face image data of a player of the appropriate age is not registered in the visitor table M2 on the day) (YES in step S354) The process proceeds to step S356. If not (that is, the face image data of the appropriate age player is registered in the visitor table M2 on the day) (NO in step S354), the process proceeds to step S360. Moved.

  In step S356, the CPU 21 functions as an inappropriate age player notification processing unit, and is addressed to the calling lamp 50 provided in the communication interface 26 adjacent to the card processing device 40 specified in step S352. A process for transmitting a signal for instructing to turn on a predetermined lamp is performed as an inappropriate age player notification process for notifying the position of a player requiring confirmation. As a result, the calling lamp 50 is lit, so that the store clerk at the game hall can easily know the position of the player whose age needs to be confirmed.

  In step S358, the CPU 21 functions as improper age player notification processing means, and performs processing for transmitting voice information indicating the machine number or unit ID specified in step S352 to the income 70 possessed by the store clerk. This is performed as an inappropriate age player notification process for notifying the position of the player who needs confirmation. Thereby, the store clerk possessing the income 70 can easily know the position of the player whose age needs to be confirmed. At the same time, by outputting a control signal to the display which is the output unit 25 via the input / output interface 22, the position (unit number or unit ID) of the player requiring age confirmation is displayed on the output unit 25. The process to be performed may be performed as an inappropriate age player notification process. In step S359, the CPU 21 determines the camera ID of the on-site camera 60b that captured the player (if there are other on-site cameras 60b in the same group, the camera IDs of the two on-site cameras 60b belonging to the same group). The number of notifications of the inappropriate age player notification process stored in the camera management table TB4 in association with is updated by one, and the process ends.

  In step S360, CPU 21 adds the identification information of card processing device 40 to store visitor table M2 on the day, and ends the process. The identification information of the card processing device 40 is associated with the front face data FDDi of the same player as the face data FD associated with the stored information in the temporary storage area of the memory 23.

  Referring to FIG. 17, the program executed by customer management server 20 performs the following control regarding reception and registration of information from card processing device 40.

  In step S370, the CPU 21 determines the player's member ID (identification number of the membership card issued by the game hall to the person who performed the membership registration procedure) from one of the card processing devices 40 and the card processing device 40 itself. It is determined whether the communication interface 26 has received the identification information (unit ID). If it is determined that they have been received (YES in step S370), the process proceeds to step S372. Otherwise (NO in step S370), the process proceeds to step S376.

  In step S <b> 372, the CPU 21 determines whether the member ID received by the communication interface 26 in step S <b> 370 is included in any of the game history tables TB <b> 2 i stored in the memory 23. If it is determined that the member ID is included (YES in step S372), the process proceeds to step S370. If not (NO in step S372), the process proceeds to step S374.

  In step S374, the CPU 21 registers the face data registered in the store visitor table M2 on the day in association with the unit ID received in step S370 and the received member ID in the game history table TB2i. Then, the process ends. Specifically, if the face data is already registered in the game history table TB2i, the member ID is registered in association with the already registered face data. On the other hand, if the face data is not yet registered in the game history table TB2i, the game history table TB2i is added, and the added game history table TB2i includes the member ID received by the communication interface 26 in step S370 and the timing. Information indicating the store visit time counted by the unit 28 (information indicating “year / month / day” in FIG. 10), information indicating that the number of visits is 1, and face data are registered. Here, as the face data, the face data FD obtained as a result of imaging by the entrance camera 60a is registered as front face data FDDi, and the face data FD obtained as a result of imaging by the on-site camera 60b is registered as profile data FDSi. To do.

  In step S376, the CPU 21 has received the game information (ball lending amount, number of winning balls, number of hit balls, number of jackpots) and unit ID transmitted by the game information transmission process of the card processing device 40 described above. Determine whether. If it is determined that game information and unit ID have been received (YES in step S376), the process proceeds to step S378. Otherwise (NO in step S376), the process proceeds to step S370.

  In step S378, the CPU 21 searches the game history table TB2i for face data registered in the store visitor table on the day in association with the received unit ID, and updates the game history corresponding to the face data. Specifically, in the game history, the usage amount is added and updated by the received ball lending amount, and the number of acquired balls is added and updated by the difference between the received number of prize balls and the number of shot balls, The number of times is added and updated by the number of times of the received big hit.

  Finally, a display screen displayed on the output unit 25 will be described with reference to FIG. On the display screen, captured images of the entrance cameras 60a are displayed, and various notification images as described above are displayed on the captured images. In addition, an “age OK” button 110 that is operated when a player who indicates that confirmation is required does not meet the restricted age as a result of age confirmation, and the restricted age is satisfied, are displayed at the right end. An “age NG” button 112 that is operated in the case of not being provided is provided, and a “camera switch” button 114 is provided below the button. When this “camera switch” button 114 is operated, the displayed captured image is switched from that of the entrance camera 60a to the captured image of the in-field camera 60b. Further, when the store clerk performs an operation for designating a player on each captured image, face data matching the face image of the designated player is retrieved from the game history table and registered in association with the face data. The game history (the amount of money used, the number of acquired balls, and the number of hits) and the number of visits are displayed together on the display screen, and by checking the display contents, it is possible to quickly determine the visits of regular customers and the like.

  Although not shown, when the notification number confirmation mode is activated after the end of business on the day, the number of notifications managed for each imaging device is displayed in the camera management table TB4, and the number of notifications is a predetermined number (for example, 10 times). ) Is notified. According to this, since the imaging device that has reached the predetermined number of times of performing the unrecognized person notification process and the inappropriate age player notification process based on the captured image is notified, for example, the malfunction (attachment of the imaging device) Angle, lens dirt, etc.) can be corrected. In other words, for those with a remarkably large number of notifications, a problem with the imaging apparatus is considered, so this is notified. The number of notifications is cleared to zero after the notification number confirmation mode ends. The predetermined number of times may be, for example, the average number of notifications + α.

  The effects of the feature points of the above embodiment are listed as follows.

  (1) The store system in the present embodiment determines whether or not a face can be recognized from the player's image obtained by imaging by the entrance camera 60a and the on-site camera 60b. Non-recognition person notification processing to the effect that the player's face could not be recognized is performed. As a result, the game hall can check whether or not the player is a suspicious person, and if the suspicious person is suspicious, can take measures such as leaving the store.

  (2) When the store system in the present embodiment estimates the player's age based on the player's face image obtained by the entrance camera 60a and the on-site camera 60b by imaging, the age is estimated. , It is determined whether or not a player who has been determined not to meet the limit age has visited the store in the past, and if the player has not visited the store, an inappropriate age player notification process indicating that age verification is required is performed. Do. Thus, the age confirmation is limited to those who have not visited the store among the players determined not to meet the age limit. Since it is limited in that way, it is not necessary to confirm the age of the repeater many times. Since the age is not repeatedly checked for the repeater, there is no discomfort to the player.

  (3) Since the store system in the present embodiment specifies the player position based on the image captured by the in-place camera 60b and informs the position, the game place is limited to the player whose face could not be recognized. A player who is estimated not to have reached the age can be easily identified. Since the player whose face could not be recognized and the player who is estimated not to have reached the limit age are easily identified, it is possible to promptly leave the store or check the age.

  (4) The store system according to the present embodiment determines whether or not the player has visited the store based on the images obtained by the entrance camera 60a and the on-site camera 60b. Update the number of people. This avoids a situation in which the number of visitors increases every time a person who has already visited the store enters or exits the game hall. As a result, the number of actual customers can be accurately counted.

  (5) The store system in the present embodiment stores the number of visits to the repeater. This makes it easy to know whether there are many repeater visits or at first glance visits.

  (6) The store system in the present embodiment stores the number of store visits for each repeater. As a result, the store can easily know how many times the repeater has visited the store. Since it can be easily known, it is possible to provide a service according to the number of visits such as serving coffee to a repeater with a large number of visits.

  (7) The store system in the present embodiment stores a game history for each repeater. Thereby, it is possible to easily know the game history for each store visitor. Since it can be easily known, for example, it is possible to provide a service according to a game history such as giving a prize to a repeater whose usage amount exceeds a certain value.

  (8) The store system in the present embodiment displays the number of visits and the game history (only one or both may be provided) for each visitor. As a result, even if the player does not satisfy the predetermined requirements, the player's number of visits or game history can be ascertained at the time of visit and quick response can be made.

  (9) The store system in the present embodiment is notified when a player visits a store whose number of visits or game history satisfies a predetermined notification condition. Thereby, it is possible to quickly grasp and deal with a player whose store visit count or game history satisfies the notification condition.

  (10) Since the store system in the present embodiment manages the player's face image data and identification information in association with each other, the player's face can be specified based on the identification information of the recording medium. it can. Further, the player's face image data can be associated with the identification information without taking the trouble of photographing the face image at the time of member registration.

  (11) The store system in the present embodiment determines whether or not the player is a notification required player. Thereby, when a notification required player comes to the store, the fact is notified, so that the game hall can take a response corresponding to the notification required player (for example, monitoring a store clerk).

  (12) In the store system according to the present embodiment, if the player's face cannot be recognized from the captured image of one in-field camera 60b belonging to the same group, the game is determined from the captured image of another in-field camera 60b belonging to the group. Recognize the person's face. Thereby, the accuracy of the recognition can be increased.

  (13) In the store system according to the present embodiment, the number of notifications when the non-recognition person notification process or the inappropriate age player notification process (either one or both may be performed) is set to a predetermined number. The reached imaging device is notified. As a result, for example, it is possible to correct a defect (such as an attachment angle or lens dirt) of the imaging apparatus.

<Second Embodiment>
Hereinafter, a store system according to a second embodiment of the present invention will be described.

  The hardware configuration of the store system according to the present embodiment is the same as that of the first embodiment described above, and the functions thereof are also the same. Therefore, detailed description thereof will not be repeated here, and in the following, entrance camera processing and in-field camera processing different from the first embodiment will be described. Note that the baby-face flag CDi is not stored in the same-day visitor table M2 and past visitor table M4 of the present embodiment.

  Referring to FIG. 19, the program executed by customer management server 20 executes the following entrance camera process for each of the three entrance cameras 60a. Of the processes shown in FIG. 19, the processes in steps S300a to S300c are the same as those in the first embodiment described in FIG. 12, and the processes in steps S308 to S314 following step S300b are the same as those in FIG. 13 is the same as that of the first embodiment described in FIG. 13, and the processing from step S326 to step S340 following step S314 is the same as that of the first embodiment described in FIG. That is, in the present embodiment, in the entrance camera process, the processes of S300d to S300e described in FIG. 12, the processes of S302 to S306 and the processes of S316 to S324 of the first embodiment described in FIG. Not performed.

  Referring to FIGS. 20 to 21, the program executed by customer management server 20 executes the following on-site camera processing for each of the seven in-field cameras 60 b.

  Of the processes shown in FIG. 20, the processes in steps S350a to S350g are the same as those in the first embodiment described in FIG. 15, but after step S350g, the process moves to step S351a.

  In step S351a, the CPU 21 determines whether or not the game information and the unit ID transmitted by the game information transmission process in the card processing device 40 described above have been received, and if not, In step S351b, it is determined whether or not the member ID and the unit ID are received from the card processing device 40. If it is determined that they have not been received, the process returns to step S351a again. If it is determined that the game information has been received in step S351a before receiving the member ID in step S351b, that is, the player who has been determined that the face cannot be recognized has started playing without using the member card. If determined (YES in step S351a), the process proceeds to step S350h. Otherwise (NO in step S351a), the process proceeds to step S351b. If it is determined in step S351a that the member ID has been received, that is, if the player who has been determined that the face cannot be recognized starts playing using the member card (YES in step S351b), the process is performed. finish. The processes in steps S350h to S350i are the same as those in the first embodiment described with reference to FIG.

  Of the processes shown in FIG. 21, the process of step S352 is the same as that of the first embodiment described in FIG. 16, but after step S352, the process moves to step S390.

  In step S <b> 390, the CPU 21 functions as an age determination unit and estimates the player's age indicated by the face data FD stored in the temporary storage area of the memory 23.

  In step S392, CPU21 functions as an age determination means, and determines whether the player's age estimated in step S390 is less than a limit age (18 years in this example). If it is determined that the player's age is less than the limit age (YES in step S392), the process proceeds to step S394. If not (NO in step S392), the process proceeds to step S402.

  In step S394, the CPU 21 determines whether or not it has received the game information and unit ID transmitted by the game information transmission process in the card processing device 40 described above, and determines that it has not been received. In step S406, it is determined whether or not the member ID and the unit ID are received from the card processing device 40. If it is determined that they have not been received, the process returns to step S394 again. If it is determined that the game information is received in step S394 before receiving the member ID in step S406, that is, it is determined that the player who has been determined to be less than the restricted age has started playing without using the member card. If so (YES in step S394), the process proceeds to step S396. If not (NO in step S394), the process proceeds to step S406. If it is determined in step S406 that the member ID has been received, that is, if the player who has been determined to be less than the limit age has started playing using a member card (YES in step S406), the process is stepped. Moved to S402.

  In step S396, the CPU 21 outputs a control signal to the display, which is the output unit 25, via the input / output interface 22, thereby causing the output unit 25 to display information indicating that a customer requiring age verification has visited the store. .

  Further, in step S356, the CPU 21 functions as an inappropriate age player notification processing means, and addresses the calling lamp 50 provided adjacent to the card processing device 40 of the unit ID received together with the game information in step S394. A process for transmitting a signal for instructing to turn on a predetermined lamp is performed as an inappropriate age player notification process for notifying the position of a player requiring confirmation. As a result, the calling lamp 50 is lit, so that the store clerk at the game hall can easily know the position of the player whose age needs to be confirmed.

  Further, in step S358, the CPU 21 functions as an inappropriate age player notification processing unit, and receives audio information indicating the unit ID (or machine number) received together with the game information in step S394 for the income 70 possessed by the store clerk. The transmission process is performed as an inappropriate age player notification process for notifying the position of the player who needs confirmation. Thereby, the store clerk who possesses the income 70 can easily specify the position of the player who needs the age confirmation.

  In step S398, CPU 21 determines whether or not an age confirmation result has been obtained. Specifically, information indicating the age confirmation result transmitted from the income 70 possessed by the store clerk who performed the age confirmation is received via the communication interface 26, or the age OK is displayed on the display screen shown in FIG. When the input unit 24 receives information indicating age confirmation according to the operated button by operating the button 110 or the age NG button 112, the CPU 21 determines that the result of age confirmation has been obtained. If it is determined that the result of age confirmation has been obtained (YES in step S398), the process proceeds to step S400. Otherwise (NO in step S398), the process returns to step S398.

  In step S400, the CPU 21 confirms whether or not the information indicating the confirmation result received in step S398 indicates that the restricted age is satisfied, that is, the clerk confirms the age of the player who needs confirmation. As a result, it is determined whether or not the limit age is satisfied. If it is determined that the information indicates that the limit age is satisfied (YES in step S400), the process proceeds to step S402. If not (NO in step S400), the process proceeds to step S404.

  In step S402, the CPU 21 adds the face data FD stored in the temporary storage area of the memory 23 to the side face data FDSi included in the store visitor table M2 on the day. In addition, the CPU 21 adds the unit ID received in step S394 or step S406 to the visitor table M2 on the day, and ends the process.

  In step S404, the CPU 21 deletes the data relating to the player indicated by the face data FD stored in the temporary storage area of the memory 23 from the store visitor table M2 and stores the game history table TB2i for the player. delete. In step S359, the CPU 21 determines the camera ID of the on-site camera 60b that captured the player (if there are other on-site cameras 60b in the same group, the camera IDs of the two on-site cameras 60b belonging to the same group). The number of notifications of the inappropriate age player notification process stored in the camera management table TB4 in association with is updated by one, and the process ends.

The effects of the feature points of the above embodiment are listed as follows.
The effects of the feature points (3) to (13) in the first embodiment are the same in this embodiment.

  (1) The store system in the present embodiment determines whether or not the face can be recognized from the player's image obtained by the on-site camera 60b, and if the face cannot be recognized, the player's game starts. And whether or not the player's face could not be recognized on the condition that the start of the game was determined without receiving the member ID. A notification process is performed. As a result, the game hall can check whether or not the player is a suspicious person, and if the suspicious person is suspicious, can take measures such as leaving the store. In addition, the non-recognition person notification process is performed only for a player who is determined not to be able to recognize a face and who has not registered as a member. Because it is so limited, it can be explained that if a member is registered, the player will not be notified as a player whose face could not be recognized, and member registration can be promoted.

  (2) The store system in the present embodiment estimates the player's age based on the image obtained by the on-site camera 60b, and when the age is estimated, it is determined that the limit age is not satisfied. Inappropriate that age confirmation is required on the condition that the player's game start is determined, whether or not the member ID has been received, and the game start has been determined without receiving the member ID Age player notification processing is performed. As a result, the age confirmation is limited to those who do not use the membership card among the players determined not to meet the restricted age. Since it is so limited, it is not necessary to confirm the age of a member who has registered as a member after confirming the age. There is no discomfort for the member because the age is not checked repeatedly for the member. Further, as a result of age confirmation, it is possible to explain to a player who has been confirmed that the restricted age is satisfied, that if he / she registers as a member, he / she will not receive age confirmation after the next time, and can be encouraged to register as a member.

  The modifications and feature points in the embodiment described above are listed.

  In the first modification of the present embodiment, if it is determined in step S322 that the face of a customer over the restricted age is not shown, control for stopping reception of the membership card with respect to the communication interface 26 is performed. The signal may be transmitted to the card processing device 40. Normally, customers under the restricted age do not have a membership card, so there is no need to stop accepting the membership card of the card processing device 40. However, when it is conceivable to steal and use a membership card owned by a regular member, it is desirable to perform such control in order to prevent the regular member and the playground from being damaged.

  In the second modification of the present embodiment, in step S356, the CPU 21 transmits a notification instruction signal to the card processing device 40 instead of transmitting a notification instruction signal to the calling lamp 50. May be. Then, the card processing device 40 that has received the notification instruction signal may display information indicating that age confirmation is required on the LCD 48 or perform notification processing for displaying the player's face image.

  In the third modification of the present embodiment, in step S358, the CPU 21 causes the store clerk to have a terminal device having an image display function instead of transmitting an audio signal to the income 70, and the terminal You may make it transmit the machine number and face image in which the player who needs age confirmation exists with respect to an apparatus.

  In the modification of the second embodiment, instead of determining whether or not a game is started based on whether or not game information is received in step S351a or step S394, the face data FD is determined in step S350b. It is determined that the game is started based on the elapse of a predetermined time from the time of extraction, and based on the elapse of the predetermined time before receiving the member ID in step S351b or S406, after step S350h or step S396 The notification process may be performed after the transition.

  In the embodiment, for the face image of the player who has been notified that the age confirmation is necessary on the captured image displayed on the display screen of the customer management server 20, the appropriate age game is displayed on the screen. However, the present invention is not limited to this, and a list of the face images of the players subject to the notification process is displayed, and the appropriate age player is displayed from the list. The designation of the face image may be accepted.

  In the embodiment, one calling lamp 50 as a notification device is provided for one gaming machine, but the present invention is not limited to this, and for a plurality of gaming machines (for example, two). One calling lamp 50 may be provided.

  In the embodiment, the game hall where a pachinko machine or a slot machine or the like is installed as a store has been clarified as an example, but any store can be used as long as it has an age limit. For example, it may be a game center, a racetrack, or a restaurant where alcohol is provided.

  In the embodiment, in the entrance camera processing shown in FIG. 13, it is determined whether or not only the player determined to be less than the restricted age in step S304 is registered in the same day visitor table or past visitor table in step S306. However, the present invention is not limited to this. For example, it is first determined whether or not the player's face data is registered in the visitor table or past visitor table on the day, and it is determined that it is not registered In addition, it may be determined whether or not it is less than the limit age.

  In the embodiment, the face image data of the player is registered in the store visitor table on the day as information indicating that the player has visited the store on the business day (the number of players counting period). However, the present invention is not limited to this. For example, for a player who has registered an ID in association with each face image data of the past visitor table and has visited the store on the day, the face image data of the player is included. Only the corresponding ID may be registered in the store visitor table as visiting information.

  In the embodiment, a card processing device 40 provided in each gaming machine is described as a recording medium processing device that accepts and processes a membership card. However, the present invention is not limited to this, and a device that accepts and processes a membership card. For example, it may be an information providing device that is installed at an end of a gaming machine installation island, receives a member card, and provides information to the member.

  In the embodiment, a notification that age confirmation is required in the customer management server (step S316), a notification that a customer requiring attention has visited (step S310), and a notification that a regular customer has visited (step S314). However, the notification content is displayed, but the present invention is not limited to this. For example, notification may be performed by voice, or a notification signal may be transmitted to another display terminal device.

  In the embodiment, when registered as face-required face data based on the face image captured by the entrance camera 60a, the gaming machine in which the player of the face image exists when captured by the in-field camera 60b The unit number (or unit ID) was notified. However, in the case of a child or the like, the inside of the store may move around without playing with a gaming machine. Therefore, for each player who is captured by the entrance camera 60a and determined to be age-checked, each entrance camera 60a In addition, it may be tracked on the captured image of the on-site camera 60b, and the presence position of the player may be always notified.

  In the embodiment, the age is estimated based only on the face image data. However, the present invention is not limited to this. For example, in addition to the face image data, the height and sex of the player are specified on the captured image, and these are taken into account. The age may be estimated.

  In the visitor table, past visitor table, and game history table of the embodiment, both the front face data and the side face data are registered as the face data (face image data) of the player. May be registered.

  In the embodiment, only the number of actual customers is counted and output as the number of customers, but in addition to this, the total number of customers can also be counted and output. Specifically, prior to determining whether or not the store has been visited today in step S326 of FIG. 14 or FIG. 19, a step of determining whether or not it is a repeater is added as in step S330, and it is determined that it is a repeater. If it is determined that it is not a repeater, update the total number of repeaters, and if it is determined not to be a repeater, update the total number of visitors at first glance, and add and update the total number of visitors Good.

  In the embodiment, as shown in FIG. 11, the example in which only the in-field camera 60b is set as the same group has been described. However, the present invention is not limited thereto, and a plurality of entrance cameras 60a that capture the same entrance from different angles are provided. If the plurality of entrance cameras 60a are set as the same group and the player's face cannot be recognized from the captured images of one entrance camera 60a belonging to the same group, the captured images of other entrance cameras 60a belonging to the group. The player's face may be recognized from the player to improve the recognition accuracy.

  In the embodiment, as shown in FIG. 11, an example in which there are two imaging devices (in-field camera 60 b) belonging to the same group has been described, but this is not limiting, and there are three or more imaging devices belonging to the same group. There may be.

  In the embodiment, as shown in FIG. 14 or FIG. 19, the example in which the total number of players is calculated based on the captured image of the entrance camera 60a has been described. You may make it perform based on the captured image of the camera 60b in the field. Further, the total number of players may be calculated based on the captured images of both the entrance camera 60a and the on-site camera 60b. In most cases, the number of players is based on the captured images of the entrance camera 60a. Therefore, only the number of players who are not counted based on the captured image of the entrance camera 60a (that is, not captured by the entrance camera 60a) is counted based on the captured image of the on-site camera 60b. It is preferable to configure so that.

  In the embodiment, as shown in FIG. 15 or 20, when a face cannot be recognized from face data extracted from an image captured by one imaging device (in-field camera 60b) belonging to the same group (step S350cNO), An example will be described in which the player's face data is extracted from images captured by other imaging devices belonging to the same group (step S350e), and whether or not the face can be recognized from the face data (step S350f). However, the present invention is not limited to this. Regardless of whether or not YES is determined in step S350, the player's face data is extracted from an image captured in advance by another imaging device, and the face is extracted from the face data. It is determined whether or not the image can be recognized. In step S350, YES is determined, and the face is recognized from the face data extracted from the image captured by another imaging device. If not, the process may be transferred to step S350g.

  In the embodiment, as shown in FIG. 15 or FIG. 20, a face cannot be recognized from face data extracted from an image captured by one imaging device (in-field camera 60b) belonging to the same group (NO in step S350c). In addition, when a face cannot be recognized from face data extracted from an image captured by another imaging device belonging to the same group (NO in step S350f), it is associated with the camera IDs of the two imaging devices belonging to the same group. In this example, the number of notifications of the non-recognition person notification process stored in the camera management table TB4 is incremented by one (step S350i). However, the present invention is not limited to this, and is extracted from an image captured by one imaging device. Face cannot be recognized from the captured face data (YES in step S350c), but the face data extracted from the image captured by another imaging device When the user can recognize the face (YES in step S350f), the non-recognition person notification process is not performed, but the notification of the non-recognition person notification process is performed in association with the camera ID of the one imaging device that has determined that the face cannot be recognized. Only one count may be added and updated. Similarly, in step S359 of FIG. 16 or FIG. 21, only one notification count of the inappropriate age player notification process is added and updated in correspondence with the camera ID of the one imaging device determined to be unable to recognize the face. It may be.

  In the embodiment, in step S354 of FIG. 16, the face data FD stored in the memory 23 in step S352 is stored in association with information indicating that the face data FD of the customer needs to be age-checked. The example in which it is determined whether or not the same person as the face data FD (that is, the face data to be confirmed captured by the entrance camera 60a) is described has been described. However, the present invention is not limited to this, and YES is determined in step S350c of FIG. 16 is performed by the in-field camera 60b while the processing is shifted to step S352 in FIG. 16, and the face-recognized face data imaged by the in-field camera 60b is stored in the temporary storage area of the memory 23. The face data FD stored in the memory 23 in step S352 is the face-required face data captured by the on-site camera 60b. It may be determined whether or not a single person is shown. According to this, even if the face camera data to be confirmed cannot be captured by the entrance camera 60a, the confirmation necessary to be captured by the on-site camera 60b is required. Processing can be performed based on the face data.

  In the embodiment, when the notification count confirmation mode is started after the end of the business day, the notification count managed for each imaging device is displayed in the camera management table TB4, and the notification count is a predetermined count (for example, 10). However, the present invention is not limited to this. When the number of notifications reaches a predetermined number, the notification may be performed even during business on that day.

  The embodiment disclosed this time should be considered as illustrative in all points and not restrictive. The scope of the present invention is defined by the terms of the claims, rather than the description above, and is intended to include any modifications within the scope and meaning equivalent to the terms of the claims.

  Finally, another invention included in the store system described in the embodiment will be described.

  Japanese Patent Application Laid-Open No. 2007-20653 discloses a customer analysis processing device that acquires image data from a camera, acquires face information from the acquired image data, and totals the number of customers based on the acquired face information.

  However, according to the invention disclosed in Japanese Patent Application Laid-Open No. 2007-20653, when the same person visits the store several times during the counting period (for example, one business day) of the number of customers, the number of customers is added each time. Therefore, there is a problem that the number of actual customers cannot be accurately counted.

  On the other hand, the invention described in this embodiment includes the following configuration.

(1) An imaging device (entrance camera 60a and on-site camera 60b) that is provided in a store (for example, a game hall) and captures a player who has visited the store, and a processing device (customer) that performs processing based on imaging by the imaging device Management server 20), a store system comprising:
The processor is
It is determined whether or not an image of the player is captured by the imaging device (step S300a, step S350a), a player determination means (CPU 21),
It is determined whether or not a face can be recognized from the player's image on the condition that it is determined that the player's image has been picked up by the player determining means (step S300c, step S350c). )When,
Non-recognition processing for performing non-recognition person notification processing (steps S300d and S350g) for notifying that the player's face could not be recognized on condition that the face determination unit determines that the face cannot be recognized Person notification processing means (CPU 21);
It is possible to specify that the player of the face image whose face can be recognized has come to the store during a predetermined number of player counting period (for example, on the day), provided that the face determination means determines that the face can be recognized. Register registered information (step S328), registered information registration means (store visitor table M2 on the day of memory 23),
On the condition that the face is determined to be recognizable by the face determination means, it is determined whether or not the visited information is registered in the visited information registration means for a player whose face image is recognized by the face. (Step S326) The store visit determining means (CPU 21);
On the condition that it is determined that the registration is not registered by the store visit determination means, the number of players is added and updated (steps S332 and S336), and the actual number-of-players counting means (CPU 21) is included.

  According to such a configuration, if the player's face cannot be recognized, the fact is notified, so the store confirms whether or not the player is a suspicious person, and if it is a suspicious person, the shop exits. It is possible to take measures such as making a store. Also, if the player's face can be recognized, it is determined whether or not the visited information is registered for the player of the face image. If not, the number of players is added and updated. The situation where the number of players is added each time the player enters or exits the store is avoided, and as a result, the number of actual players can be accurately counted.

(2) The processing device (customer management server 20)
Existing store registration means for registering the face image data of players who visited the store in the past predetermined period prior to the player count totaling period (for example, business day) (past store table M4 in the memory 23);
On the condition that the face is determined to be recognizable by the face determination means (CPU 21), it is determined whether or not the face image data for which the face can be recognized is registered in the store visitor registration means (step S330). An existing store determination means (CPU 21),
The actual number-of-players counting means (CPU 21) determines that the visited store information is determined not to be registered by the visited store determining means, and that the face image data is determined to be registered by the already visited store determining means. As a condition, the number of existing players is added and updated (step S332). On the other hand, it is determined that the visited information is not registered by the store determining means, and the face image data is not registered by the visited store determining means. On the condition that it is determined, the number of new players is added and updated (step S336).

  According to such a configuration, one of the number of existing players and the number of new players is added according to whether or not the player whose face has been recognized is determined to be a player who has visited the store in the past predetermined period. Since it is updated, it is possible to easily know whether there are many existing player visits or new player visits.

(3) The processing device (customer management server 20)
Corresponding to the player's face image data, a player-specific store frequency management means (game history table TB2i in the memory 23) for managing the number of store visits of the player;
The number of visits to the store managed in association with the face image data of the player who is the subject of determination is added and updated on the condition that the store visit determining means (CPU 21) determines that the visited information is not registered. (Step S334) It further has means for counting the number of visits by player (CPU 21).

  According to such a configuration, it is possible to grasp the number of times each player has visited the store. For example, it is possible to provide a service according to the number of visits to the store.

(4) The processing device (customer management server 20)
Display means (output unit 25) for displaying captured images of the imaging devices (entrance camera 60a and in-field camera 60b);
In the picked-up image displayed on the display means, a player specifying means (input unit 24) that accepts a player's specification is further included,
The number of visits to the store managed in association with the face image data of the player who has been designated by the player designation means is displayed on the display means.

  According to such a configuration, it is possible to grasp the number of times the player has visited the store at the time of the store visit and to respond quickly.

  (5) In the processing device (customer management server 20), the number of visits to the store managed in association with the face image data of the player imaged by the imaging device (entrance camera 60a and on-site camera 60b) is determined in advance. The store number notification processing means (CPU 21) for performing the store visit number notification process (steps S312 and S314) on condition that the notification condition is satisfied is further included.

  According to such a configuration, when a player whose number of visits meets a predetermined notification condition is notified, the fact is notified, so the player whose number of visits satisfies the notification condition can be quickly grasped. Can be supported.

(6) The processing device (customer management server 20) is recorded on a recording medium issued to a registered member and is associated with identification information (member ID) for individually identifying the member. And member information management means (member information table TB3 in the memory 23) for managing member information related to the member,
The imaging device includes an imaging device (in-field camera 60b) that can image the periphery of a recording medium processing device (card processing device 40) that is installed in the store and receives and processes the recording medium,
The processing device receives the identification information of the recording medium received by the recording medium processing device, and receives the face image data of the player who owns the recording medium imaged by the imaging device and the reception The identification information is managed in association with each other (step S374).

  According to such a configuration, it is possible to associate the player's face image data with the identification information without taking the trouble of photographing the face image at the time of member registration.

(7) The processing device (customer management server 20)
Of the face images imaged by the imaging device (entrance camera 60a), notification player reception means (input unit 24) that requires notification player's face image designation,
Notification required player registration means (CPU 21) for registering face image data of the notification required player who has received the designation by the notification required player receiving means (step S328);
Determining whether or not the face image data of the player imaged by the imaging device is registered in the notifying player registration means (step S308); notifying registration determining means (CPU 21);
Processing for notifying that the notification required player has visited the store (provided that it is determined that the player's face image data is registered in the notification required player registration unit by the notification registration determination unit) Further required notification player notification processing means (CPU 21) for performing step S310).

  According to such a configuration, when a notification required player comes to the store, the fact is notified, so the store can take a response corresponding to the notification required player.

(8) The processing device (customer management server 20) stores a plurality of the imaging devices (in-field cameras 60b) that image the same location from different angles as the same group (camera management table TB4 in the memory 23). Further comprising
Based on the determination that the face cannot be recognized, the face determination unit (CPU 21) determines the face image from a player image captured by another image capturing apparatus belonging to the same group as the image capturing apparatus that captured the face image. It is determined whether or not the player's face can be recognized (step S350f).

  According to such a configuration, since it is determined whether or not a face can be recognized from images captured by a plurality of imaging devices belonging to the same group, the accuracy of the recognition can be increased.

(9) The processing device (customer management server 20)
Notification number storage means (memory 23) for storing the number of notifications for which the unrecognized person notification process has been performed for each of the imaging devices (the entrance camera 60a and the on-site camera 60b) that captured the image that is the target of the unrecognized person notification process Camera management table TB4),
The image processing apparatus further includes an imaging device notification processing unit (CPU 21) that performs processing for notifying the imaging device in which the number of notifications stored in the storage unit has reached a predetermined number.

  According to such a configuration, since the imaging device that has reached the predetermined number of times of performing the non-recognition person notification process based on the captured image is notified, for example, the malfunction of the imaging device (mounting angle or dirt on the lens) Etc.) can be corrected.

20 ... Customer management server 21 ... CPU
DESCRIPTION OF SYMBOLS 22 ... Input / output interface 23 ... Memory 24 ... Input part 25 ... Output part 26 ... Communication interface 27 ... Image signal processing part 30 ... Game machine 31 ... Microcomputer for game control 32 ... Interface 40 ... Card processing apparatus 41 ... Card unit control Microcomputer 42 ... CPU
43 ... ROM
44 ... RAM
45 ... VDP
46 ... VRAM
47 ... Character ROM
48 ... LCD
49 ... Touch panel 50 ... Call lamp 60a ... Entrance camera 60b ... In-site camera 70 ... Intercom 71 ... CPU
72 ... Input / output interface 73 ... Memory 74 ... Microphone 75 ... Speaker 100 ... Image memory 101 ... Binarization processing unit 102 ... Face region determination unit 103 ... Face data extraction unit 110 ... Button 111 ... Ball loan button 112 ... Button 114 ... Button 118 ... Pin ball detection switch 130 ... Hub 200 ... Card reader / writer 201 ... Money identification machine

Claims (7)

A game machine is installed and a restricted age is set, and a store that issues a recording medium used when playing a game on the game machine is provided to a person who has reached the restricted age and registered as a member. A storage medium processing unit corresponding to the gaming machine and capable of accepting the recording medium, an imaging unit imaging at least a player playing a game on a gaming machine corresponding to the recording medium processing unit, and an imaging by the imaging unit An imaging information processing means capable of performing processing based on the above and capable of communicating with the recording medium processing means,
The imaging information processing means includes
Face determination means for determining whether or not a face can be recognized from the image of the player on the condition that the image of the player is picked up by the image pickup means;
Whether the player's age is estimated based on the face image that the face can be recognized on the condition that the face is determined to be recognizable by the face determination means, and whether the estimated age has reached the limit age Age determination means for determining whether or not,
A recording medium reception determination unit that determines whether or not the recording medium is received by a storage medium processing unit corresponding to a gaming machine in which a player who is an imaging target of the imaging unit plays a game;
The player has not reached the limit age on condition that the age determination means determines that the limit age has not been reached and the recording medium reception determination means determines that the recording medium has not been received. A store system comprising: an inappropriate age player notification processing means for performing an inappropriate age player notification process for notifying that the player is an appropriate age player. The store system according to claim 1,
A system for a store, further comprising notification means provided corresponding to the gaming machine and performing notification by the inappropriate age player notification processing. A system for a store according to claim 1 or 2,
The imaging information processing means, with respect to the recording medium processing means corresponding to the imaging means that captured the player, on the condition that the age determination means has determined that the player has not reached the limit age, The store system further comprising stop signal transmitting means for transmitting a stop signal for stopping reception of the recording medium. The store system according to any one of claims 1 to 3,
The imaging information processing means manages the face image data of the player imaged by the imaging means and the identification information of the recording medium received by the recording medium processing means corresponding to the imaging means for imaging the player. A store system further comprising face image data management means. The store system according to any one of claims 1 to 4,
The imaging information processing means includes
A notification frequency storage means for storing the number of notifications for which the inappropriate age player notification process has been performed, for each of the imaging means that has captured the image that is the target of the inappropriate age player notification process;
The store system further comprising: an imaging means notification processing means for performing a process for notifying the imaging means whose notification count stored in the notification count storage means reaches a predetermined number. A game machine is installed and a restricted age is set, and a store that issues a recording medium used when playing a game on the game machine is provided to a person who has reached the restricted age and registered as a member. A storage medium processing device corresponding to the gaming machine and accepting the recording medium, an imaging means for imaging a player who plays a game on at least a gaming machine corresponding to the recording medium processing apparatus, and imaging by the imaging means Imaging processing information processing means capable of performing processing based on the above and capable of communicating with the recording medium processing device,
The imaging information processing means includes
Face determination means for determining whether or not a face can be recognized from the image of the player on the condition that the image of the player is picked up by the image pickup means;
Whether the player's age is estimated based on the face image that the face can be recognized on the condition that the face is determined to be recognizable by the face determination means, and whether the estimated age has reached the limit age Age determination means for determining whether or not,
A recording medium reception determination unit that determines whether or not the recording medium is received by a storage medium processing device corresponding to a gaming machine in which a player who is an imaging target of the imaging unit plays a game;
The player has not reached the limit age on condition that the age determination means determines that the limit age has not been reached and the recording medium reception determination means determines that the recording medium has not been received. The said recording medium processing apparatus provided in the system for stores which has an improper age player alerting | reporting process means to perform the improper age player alerting | reporting process for alert | reporting that it is an appropriate age player. A game machine is installed and a restricted age is set, and a store that issues a recording medium used when playing a game on the game machine is provided to a person who has reached the restricted age and registered as a member. And a storage medium processing unit capable of accepting the recording medium corresponding to the gaming machine, and an imaging unit that images at least a player playing a game on the gaming machine corresponding to the recording medium processing unit. Provided in
Performing processing based on imaging by the imaging means and communicating with the recording medium processing means;
Face determination means for determining whether or not a face can be recognized from the image of the player on the condition that the image of the player is picked up by the image pickup means;
Whether the player's age is estimated based on the face image that the face can be recognized on the condition that the face is determined to be recognizable by the face determination means, and whether the estimated age has reached the limit age Age determination means for determining whether or not,
A recording medium reception determination unit that determines whether or not the recording medium is received by a storage medium processing unit corresponding to a gaming machine in which a player who is an imaging target of the imaging unit plays a game;
The player has not reached the limit age on condition that the age determination means determines that the limit age has not been reached and the recording medium reception determination means determines that the recording medium has not been received. An imaging information processing apparatus comprising: an inappropriate age player notification processing means for performing an inappropriate age player notification process for notifying that the player is an appropriate age player.

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