JP2012242946A - Component lifetime management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a component lifetime management system for properly performing the lifetime management of components for automatic transaction devices installed in places with different environments.SOLUTION: A component lifetime management system 1 is configured of: an automatic transaction device 20; and a management device 10 for managing the lifetime of components installed in the automatic transaction device 20. The automatic transaction device 20 includes: environment information collection means for collecting environment information relating to the installation environment of the device; and exchange information input means for inputting exchange information relating to the exchanged components. When the components are exchanged, the automatic transaction device 20 transmits the environment information and the exchange information as well as operation information of the exchanged components to the management device 10. The management device 10 includes: storage means that has an exchange reference value set therein as the reference of the necessity/non-necessity determination of component exchange for each component of the automatic vending machine 20; and reference value changing means for changing the exchange reference value on the basis of the environment information, exchange information and operation information acquired from the automatic transaction device 20.

Description

  The present invention relates to a part life management system for managing the life of parts provided in an automatic transaction apparatus.

  An automatic transaction apparatus such as an ATM (Automatic Deposit Payment Machine) has many parts. Some of these parts, such as rollers and belts, reach the end of their life due to wear and deterioration, and it is necessary to replace the end of the part with a new part. For this reason, a replacement reference value is set in advance for each part, and when the number of parts operations reaches the replacement reference value, a message instructing the replacement of the part is displayed on the display unit, and the maintenance staff replaces the part according to this message. Like to do.

  However, depending on the state of use of the automatic transaction apparatus, the life of the part may come before the number of operations reaches the replacement reference value. In such a case, there is a possibility that a failure such as a malfunction occurs before the parts are replaced. As a countermeasure, there is a method as proposed in Patent Documents 1 and 2 described later.

  In Patent Document 1, the lifespan of the payout rollers in each banknote cassette is ranked based on the number of banknotes to be fed out, and the optimal replacement operation of the banknote cassettes is performed so that the payout rollers can be replaced before the end of their lifespan. ing. In Patent Document 2, a banknote transport failure is prevented in advance by switching the banknote transport speed to a low speed according to the remaining life calculated based on the cumulative number of operations of the banknote handling unit.

JP 2010-159107 A JP 2006-4178 A

  The service life of parts used in automatic transaction equipment is greatly affected by the installation environment of the equipment. For example, when an automatic transaction apparatus manufactured in Japan is used in a foreign country, if the country's environment such as temperature and humidity is significantly different from that in Japan, the life of parts will be different from the standard life in Japan. Even within the same Japan, for example, Hokkaido and Okinawa have different environments, resulting in a difference in the service life of the parts. Furthermore, the same thing can occur based on the difference in environment between the case where the automatic transaction apparatus is installed in the store and the case where it is installed outside the store.

  In the conventional automatic transaction apparatus, the life management considering the installation environment as described above is not performed for parts, and the same replacement reference value is set for each automatic transaction apparatus installed in a different environment. Had been applied. For this reason, in some environments, the life of the component is shorter than the standard life, and in another environment, the life of the component is longer than the standard life. In the former case, a failure such as an operation failure may occur before the replacement of the component, and in the latter case, there is a waste of replacing the component even though it has a lifetime. Therefore, the conventional automatic transaction apparatus cannot perform the life management of parts appropriately.

  Even when maintenance personnel perform life management of parts for each device, if the installation environment is significantly different from the standard environment, the degree of influence of the installation environment on each part is unknown, so It is difficult to implement life management. In addition, although the method proposed by the said patent documents 1 and 2 is considered about the frequency of use, since the installation environment is not considered at all, the above-mentioned subject cannot be solved.

  SUMMARY OF THE INVENTION An object of the present invention is to provide a component life management system capable of appropriately managing the lifespan of components with respect to an automatic transaction apparatus installed in a place with different environments.

  The component lifetime management system according to the present invention includes an automatic transaction apparatus and a management apparatus that manages the lifetime of components provided in the automatic transaction apparatus. The automatic transaction apparatus includes environmental information collection means for collecting environmental information regarding the installation environment of the apparatus, and replacement information input means for inputting replacement information regarding the replaced part. The environmental information and the replacement information are transmitted to the management apparatus together with the operation information of the replacement part. In addition, the management device has a storage means in which a replacement reference value is set for each component of the automatic transaction apparatus, and environmental information, replacement information, and operation obtained from the automatic transaction apparatus. And a reference value changing means for changing the exchange reference value based on the information.

  According to such a configuration, when changing the replacement reference value of each part, it is possible to reflect the environmental information of the installation location of the automatic transaction apparatus, and therefore, appropriate life management according to the installation environment of the automatic transaction apparatus is performed. be able to.

  The present invention may further include first determination means for determining the presence / absence of another component in an environment similar to the replaced component based on the environment information and the replacement information. In this case, the reference value changing unit changes the replacement reference value of the component when the first determining unit determines that the other component is present.

  According to this, as the replacement reference value of the replaced part is changed, the replacement reference value of other parts in a similar environment is also changed at the same time. High lifespan management can be performed.

  Moreover, in this invention, you may further provide the 2nd determination means which determines the presence or absence of the other automatic transaction apparatus in the environment similar to the automatic transaction apparatus with which components were replaced | exchanged based on environmental information. In this case, the reference value changing means changes the replacement reference value of the corresponding part in the automatic transaction apparatus when the second determination means determines that the other automatic transaction apparatus is present.

  According to this, as the replacement reference value of each part in one automatic transaction apparatus is changed, the replacement reference value of each part in another automatic transaction apparatus in a similar environment is also changed at the same time. Highly reliable life management can be performed according to the installation environment of the transaction apparatus.

  Moreover, in this invention, you may further provide the environmental adjustment means which adjusts the installation environment of an automatic transaction apparatus according to the instruction | indication of the environmental change from a management apparatus. In this case, the management apparatus issues an environment change instruction when it is determined that the installation environment needs to be changed based on the environment information, the exchange information, and the operation information.

  According to this, the installation environment can be automatically adjusted by the environment adjusting means equipped in the automatic transaction apparatus, and the life of the parts can be extended by adjusting the environment.

  Further, in the present invention, the management device determines whether or not the installation environment of the automatic transaction device is different from the standard environment based on the environment information, and if there is a difference, instructs the environment change. If there is no difference, the replacement reference value may be changed by the reference value changing means.

  According to this, if the installation environment is different from the standard environment, the life of the parts can be extended by changing the installation environment and bringing it closer to the standard environment, and the installation environment is different from the standard environment. If there is no change, it is possible to prevent the occurrence of a failure before replacement of a component or the occurrence of waste due to replacement of a component having a remaining life by changing the replacement reference value.

  According to the present invention, the environment information of the installation location of the automatic transaction apparatus is reflected in the change of the exchange standard value, so that the life management of the parts is appropriate for the automatic transaction apparatus installed in a different environment. It is possible to provide a component life management system that can be performed in a simple manner.

1 is a schematic configuration diagram of a component life management system according to the present invention. It is the block diagram which showed the structure of the server. It is the block diagram which showed the structure of the automatic deposit payment machine. It is the figure which showed the content of the environmental information file of an automatic depositing payment machine. It is the figure which showed the content of the components information file of an automatic deposit payment machine. It is the figure which showed the environment information table in the management file of a server. It is the figure which showed the components information table in the management file of a server. It is the flowchart which showed the operation | movement of the automatic depositing payment machine in 1st Embodiment. It is the flowchart which showed operation | movement of the server in 1st Embodiment. It is the block diagram which showed the structure of the automatic depositing payment machine in 2nd Embodiment. It is the flowchart which showed operation | movement of the automatic deposit payment machine in 2nd Embodiment. It is the flowchart which showed operation | movement of the server in 2nd Embodiment. It is the flowchart which showed operation | movement of the automatic depositing payment machine in 3rd Embodiment. It is the flowchart which showed operation | movement of the server in 3rd Embodiment.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. In each drawing, the same reference numerals are given to the same portions or corresponding portions.

(First embodiment)
The configuration of the component life management system according to the first embodiment will be described with reference to FIGS. In FIG. 1, a component life management system 1 includes a server 10, a plurality of automatic deposit / payment machines (ATMs) 20, and a network 2. The server 10 constitutes a management device that manages the life of parts provided in the automatic depositing payment machine 20. Each automatic deposit payment machine 20 is an example of an automatic transaction apparatus, and is connected to the server 10 via the network 2. These automatic deposit / payment machines 20 are installed in the headquarters / branch office / branch office of a financial institution, a convenience store, etc., and may be installed outside the store as well as in the store.

  As shown in FIG. 2, the server 10 includes a CPU 101, a memory 102, a hard disk 103, and a communication unit 104. The CPU 101 constitutes a control means for controlling the operation of the server 10 and constitutes a reference value changing means, a first determination means, and a second determination means in the present invention. The memory 102 has an area in which an operation program of the CPU 101, control data, and the like are stored, an area in which data sent from the automatic deposit payment machine 20 is temporarily stored, and the like. The hard disk 103 stores a management file 110 that collects environment information and component information, which will be described later, for each automatic depositing and paying machine 20. The hard disk 103 constitutes a storage means in the present invention. The communication unit 104 constitutes a communication means for connecting the server 10 to the network 2 and communicating with the automatic depositing payment machine 20 (FIG. 1) via the network 2.

  As shown in FIG. 3, the automatic deposit / payment machine 20 includes a control unit 201, an environment information collection unit 202, a banknote deposit / withdrawal unit 203, a card processing unit 204, a passbook processing unit 205, a statement slip issuing unit 206, a touch panel 207, A communication unit 208 and a hard disk 209 are provided. The environmental information collection unit 202 includes a temperature sensor 202A that measures the temperature in the automatic depositing payment machine 20, a humidity sensor 202B that measures the humidity in the automatic depositing payment machine 20, and the amount of dust in the automatic depositing payment machine 20. A dust sensor 202C for measurement is provided. As the dust sensor 202C, for example, an optical dust sensor as described in JP 2000-356583 A can be used.

  The control unit 201 includes a CPU that controls the operation of the automatic depositing and paying machine 20, a memory that stores an operation program of the CPU, control data, and the like. The environmental information collecting unit 202 constitutes environmental information collecting means for collecting environmental information (temperature, humidity, dust amount) of the place where the automatic depositing payment machine 20 is installed. The banknote deposit / withdrawal unit 203 performs banknote deposit processing and payment processing. The card processing unit 204 reads and writes data from and to a magnetic card or IC card. A passbook processing unit 205 prints or issues a passbook. The statement slip issuing unit 206 issues a statement slip on which transaction details are printed.

  The touch panel 207 is an example of exchange information input means in the present invention, and displays a guidance screen and various operation screens for customers and staff. The upper communication unit 208 constitutes a communication unit that connects the automatic depositing and paying machine 20 to the network 2 and communicates with the server 10 via the network 2. The hard disk 209 as a storage means stores an environment information file 210 that stores environment information related to the automatic depositing payment machine 20 and a parts information file 220 that stores part information related to the automatic depositing payment machine 20. .

  Next, details of environment information and component information will be described. FIG. 4 shows an example of the environmental information recorded in the environmental information file 210 of the automatic depositing payment machine 20. In the environment information file 210, date 211, temperature information 212, humidity information 213, and dust information 214 are recorded. Further, standard values for temperature, humidity, and dust are set in advance. In the column of temperature information 212, the maximum value and the minimum value of the daily temperature measured by the temperature sensor 202A are recorded. In the field of humidity information 213, the maximum value and the minimum value of daily humidity measured by the humidity sensor 202B are recorded. In the column of dust information 214, the maximum value and the minimum value of the daily dust amount measured by the dust sensor 202C are recorded.

  FIG. 5 shows an example of the component information recorded in the component information file 220 of the automatic depositing payment machine 20. In the component information file 220, the component name 221, the replacement reference value 222, and the cumulative operation count 223 are recorded. The part name 221 column lists the names of parts (life parts) having a finite life due to wear, deterioration, etc., among various parts constituting the automatic depositing and paying machine 20. In the field of the replacement reference value 222, replacement reference values that serve as a reference when determining whether or not parts need to be replaced are recorded in advance for each part. In the column of the cumulative number of operations 223, the cumulative number of operations for each component, that is, the total number of operations from the time of component replacement to the present is recorded. These accumulated values are calculated by the control unit 201 summing up the number of operations of each component based on the operations of the banknote deposit / withdrawal unit 203, the card processing unit 204, the passbook processing unit 205, and the statement slip issuing unit 206. Is done. When the cumulative number of operations reaches the replacement reference value, a part name, a message for instructing part replacement, and the like are displayed on the maintenance screen of the touch panel 207. The cumulative operation count 223 is an example of operation information in the present invention.

  FIG. 6 shows an example of the environment information table 120 that constitutes a part of the management file 110 of the server 10. The environmental information table 120 includes, for example, a minimum value, a maximum value, and a maximum value for one month of the temperature information 121, the humidity information 122, and the dust information 123 (data are omitted) collected from each automatic depositing and paying machine 20. The average value is recorded. Moreover, the standard value of these minimum values, maximum values, and average values is preset.

  FIG. 7 shows an example of the component information table 130 that constitutes the main part of the management file 110 of the server 10. In the component information table 130, a component name 131, a standard operation life 132, an environmental impact level 133, and a component operation status 134 are recorded. The component names listed in the column of the component name 131 are the same as the component names 221 in FIG. In the column of the standard operation life 132, the operation life for each part set in common in each automatic depositing payment machine 20 is recorded. In the column of environmental impact level 133, 10 levels indicating how easily each component is affected by temperature, humidity and dust are recorded. Level 10 is the most affected and level 1 is the least affected. In the column of the part operation status 134, the cumulative number of operations (upper row) collected from each automatic deposit payment machine 20 and the replacement reference value (lower row) set for each automatic deposit payment machine 20 are recorded. The cumulative number of operations is the cumulative number of operations 223 shown in FIG. 5, and the replacement reference value is the replacement reference value 222 shown in FIG. At the time of factory shipment, the replacement reference value of each part is set to the same value as the standard operating life 132 for all automatic depositing payment machines 20. However, if necessary, the exchange reference value may be set individually for a specific automatic deposit payment machine.

  Next, the operation of the life management system 1 having the above configuration will be described with reference to FIGS.

  First, the operation of the automatic deposit / payment machine 20 will be described with reference to the flowchart of FIG. In step S1, parts are replaced by maintenance personnel. This exchange is performed when a failure occurs in the automatic depositing and paying machine 20 or during a periodic inspection, or when other needs are necessary. When the replacement of the parts is completed, in step S2, the maintenance staff operates the maintenance screen displayed on the touch panel 207 (FIG. 3), and inputs the name of the replaced part and the replacement reason as replacement information. Reasons for replacement include replacement due to failure, replacement due to periodic inspection, and change of parts themselves.

  In step S3, the replacement information input in step S2, the part information corresponding to the replacement part in the part information file 220, and the environment information corresponding to the replacement part in the environment information file 210 are sent from the upper communication unit 208 to the network 2. Is transmitted to the server 10 via. Here, as the component information, the cumulative operation count 223 (FIG. 5) of the replaced component is transmitted.

  In step S4, it waits to receive an instruction to change the exchange reference value 222 from the server 10. When a change instruction is received from the server 10 within a predetermined time (step S4: YES), the process proceeds to step S5. When a change instruction is not received from the server 10 within a predetermined time (step S4: NO) The process proceeds to step S6.

  In step S5, among the replacement reference values 222 recorded in the part information file 220, the replacement reference value corresponding to the replaced part and the replacement reference value corresponding to a similar environmental part described later are changed from the server 10 together with an instruction to change. Change (rewrite) to the new exchange reference value sent.

  In step S6, the value of the cumulative number of operations 223 corresponding to the replaced part is cleared to zero. As a result, when the part replacement is performed, the cumulative operation count of the component is reset, and prepares for the counting of the new operation count thereafter.

  Next, the operation in the server 10 will be described with reference to the flowchart of FIG. In step S11, the communication unit 104 receives the replacement information, parts information (cumulative operation count), and environment information transmitted from the automatic depositing payment machine 20 in step S3 of FIG. At this time, the contents of the environment information table 120 (FIG. 6) and the component information table 130 (FIG. 7) are updated based on the received environment information and component information.

  In step S12, based on the received replacement information, it is determined whether or not the reason for replacing the component is due to a failure. If the reason for replacement is not due to a failure (step S12: NO), the replacement is based on a normal periodic inspection or the like, and thus the process is terminated without executing subsequent steps S13 to S20. On the other hand, if the reason for replacement is due to a failure (step S12: YES), the process proceeds to step S13.

  In step S13, the life of the replaced part is analyzed. Specifically, the cumulative number of operations of the replaced part is compared with a replacement reference value set in advance for the part, and it is verified whether or not the cumulative number of operations has reached the replacement reference value.

  In step S14, based on the verification result in step S13, it is determined whether or not the replacement reference value for the replacement part needs to be changed. Specifically, as a result of the verification in step S13, if a failure occurs before the cumulative number of operations reaches the replacement reference value, the life has come earlier than planned, so it is necessary to lower the replacement reference value. (Step S14: YES). In this case, the process proceeds to step S15.

  On the other hand, as a result of the verification in step S13, if the cumulative number of operations exceeds the replacement reference value and a failure has occurred, the parts were originally replaced at the time of periodic inspection, but were not replaced. Therefore, it is determined that it is not necessary to change the replacement reference value (step S14: NO). In this case, the process ends without executing the subsequent steps S15 to S20.

  In step S15, the replacement reference value of the replacement part of the corresponding automatic deposit payment machine (the lower part of the part operation status 134) in the part information table 130 of FIG. 7 is changed. For example, if the cumulative number of operations at the time of replacement of a part whose replacement reference value before change is 5 million times is 4 million times, the replacement reference value is changed from 5 million times to 4 million times. As a result, a message instructing replacement is displayed on the touch panel 207 when the cumulative number of operations reaches 4 million times for the component thereafter.

  In step S16, it is determined whether or not there is another part (hereinafter referred to as "similar environmental part") in an environment similar to the replaced part. Specifically, referring to the environmental impact level 133 in the component information table 130 of FIG. 7, search for components whose temperature, humidity, and dust environmental impact levels are the same as or close to the environmental impact levels of the replacement parts. To do. For example, when the replacement part is the fifth “banknote entry / exit rubber part” from the top of the part name column, the environmental impact level of this part is “9, 10, 8” in the order of temperature, humidity, and dust. is there. Therefore, parts having environmental influence levels of temperature, humidity, and dust all within a range of ± 1 from the above levels are set as similar environmental parts. Accordingly, the “card transport rubber part” having an environmental impact level of “9, 10, 8” of temperature, humidity, and dust and the “passbook transport rubber part” having an environmental impact level of “9, 10, 7”. Are determined to be similar environmental components. It should be noted that the determination criteria for the similar environmental parts mentioned here are merely examples, and in actuality, various determination criteria are adopted depending on the country, region, place, etc. where the automatic deposit payment machine is installed.

  In step S17, the replacement reference value for similar environmental components is changed. Specifically, in the field of the part operation status 134 of the parts information table 130, “card transport rubber parts” and “similar environmental parts in the automatic deposit payment machine (for example, automatic deposit payment machine A) in which the parts have been replaced are displayed. Each replacement reference value of “passbook carrying rubber part” is changed. In this case, the replacement reference value of the similar environmental component is changed at the same rate as the replacement rate of the replacement component. For example, if the exchange reference value of the “banknote entry / exit rubber part” which is a replacement part is changed from 5 million times to 4 million times, the change ratio is 4 million times / 5 million times = 80%. Therefore, the replacement reference value of “card transport rubber part” which is a similar environmental part is changed to 50,000 times × 80% = 40,000 times. Similarly, the replacement reference value of “passbook carrying rubber part” which is a similar environmental part is changed to 10,000 times × 80% = 8,000 times.

  In step S18, it is determined whether or not there is another automatic deposit payment machine (hereinafter referred to as “similar environmental equipment”) in an environment similar to the automatic deposit payment machine in which parts have been replaced. Specifically, referring to the environment information table 120 in FIG. 6, the maximum value, minimum value, and average value of temperature, humidity, and dust amount are the same or close (for example, within a range of ± 10%). Search for automated teller machines. It can be said that an automatic deposit payment machine installed in the same branch and an automatic deposit payment machine installed at a short distance outside the store are in a similar environment. In the example of FIG. 6, since the automatic deposit payment machine C is in an environment similar to the automatic deposit payment machine A, the automatic deposit payment machine C is determined as a similar environmental device. Various judgment criteria are adopted as judgment criteria for the similar environmental equipment depending on the country, region, place, etc. where the automatic depositing and paying machine is installed.

  In step S19, the replacement reference value of the corresponding part in the similar environmental device is changed. Specifically, in the field of the part operation status 134 of the part information table 130, the corresponding part in the similar environmental device (automatic depositing payment machine C), that is, the same part as the replacement part in the automatic depositing payment machine A (the above example) Then, the exchange reference values of the banknote entry / exit rubber parts) and the similar environmental parts (in the above example, the card carrying rubber parts and the passbook carrying rubber parts) are changed. Also in this case, the replacement reference value is changed at the same ratio as the replacement ratio change ratio (80%).

  In step S20, the exchange reference value changed in steps S15 and S17 is transmitted to the corresponding automatic deposit payment machine (automatic deposit payment machine A), and the exchange reference value changed in step S19 is transferred to the similar environmental equipment (automatic deposit payment). Machine C) to instruct each automatic deposit payment machine 20 to change the exchange reference value. In response to this, in the automatic depositing and paying machine 20, as described above, the replacement reference value of the replacement part and the similar environmental part is changed to a new replacement reference value in step S5 of FIG.

  As described above, in the first embodiment, as the replacement reference value of the replacement part is changed, the replacement reference value of the similar environmental part in the same automatic depositing machine is simultaneously changed. In addition, the replacement reference value of replacement parts and similar environmental parts in another automatic payment machine (similar environmental equipment) is changed in accordance with the change of replacement reference values of replacement parts and similar environmental parts in one automatic payment machine Are changed at the same time. For this reason, reliable lifetime management according to the installation environment of the automatic deposit payment machine can be performed.

  In the above description, the environmental information is reflected when changing the replacement standard value of similar environmental parts and similar environmental equipment. However, the environmental information may be reflected when changing the replacement standard value of replacement parts. Good. For example, since the automatic depositing machine B in FIG. 6 is installed in a hot and humid environment with a maximum temperature of 42.1 ° C. and a maximum humidity of 83.4%, among the components listed in FIG. Easily affected banknote entry / exit rubber parts, banknote temporary holding part rubber parts, banknote transport belts, card transport rubber parts, passbook transport rubber parts, etc. tend to deteriorate faster than when used in normal environments. is there. Therefore, when changing the replacement reference value of the replacement part in step S15 of FIG. 9, the change ratio based on the cumulative number of operations (80% in the above example) is multiplied by the change ratio based on the environment information (for example, 70%). If the replacement reference value is changed using the changed ratio, it is possible to perform an appropriate life management according to the installation environment of the automatic deposit payment machine 20.

(Second Embodiment)
Next, a component life management system according to the second embodiment will be described. The overall configuration is the same as in FIG. 1, and the configuration of the server is the same as the server 10 in FIG. The configuration of the automatic deposit payment machine is shown in FIG. In FIG. 10, an environment adjustment unit 300 is added to the configuration of FIG. 3 as environment adjustment means. Other configurations are the same as those in FIG. In the second embodiment, the automatic depositing and paying machine 20 automatically adjusts the environment.

  The environment adjustment unit 300 includes a temperature adjustment unit 301, a humidity adjustment unit 302, and a dust adjustment unit 303. The temperature adjustment unit 301 and the humidity adjustment unit 302 have the same configuration as that of the air conditioner, and are controlled based on an instruction from the server 10 so that the temperature and humidity inside the automated teller machine 20 are in a certain range. I do. The dust adjustment unit 303 has the same configuration as the air purifier, and performs control so that the amount of dust inside the automatic deposit / payment machine 20 falls within a certain range based on an instruction from the server 10. The environment adjustment unit 300 is an optional specification that is installed only in the designated automatic depositing and paying machine 20.

  The operation of the component life management system 1 having the above configuration will be described with reference to FIGS.

  First, the operation of the automatic deposit / payment machine 20 will be described with reference to the flowchart of FIG. In step S31, parts are replaced by maintenance personnel. This exchange is performed when a failure occurs in the automatic depositing and paying machine 20 or during a periodic inspection, or when other needs are necessary. When the replacement of the parts is completed, in step S32, the maintenance staff operates the maintenance screen displayed on the touch panel 207 (FIG. 10), and inputs the name of the replaced part and the reason for replacement as replacement information. Reasons for replacement include replacement due to failure, replacement due to periodic inspection, and change of parts themselves.

  In step S33, the replacement information input in step S32, the part information corresponding to the replacement part in the part information file 220, and the environment information corresponding to the replacement part in the environment information file 210 are transmitted from the upper communication unit 208 to the network 2. Is transmitted to the server 10 via. Here, as the component information, the cumulative operation count 223 (FIG. 5) of the replaced component is transmitted.

  In step S34, it waits to receive an environment change instruction from the server 10. When a change instruction is received from the server 10 within a predetermined time (step S34: YES), the process proceeds to step S35, and when a change instruction is not received from the server 10 within a predetermined time (step S34: NO). The process proceeds to step S37.

  In step S35, it is determined whether the environment change by the automatic depositing payment machine 20 is possible. When the environment adjustment unit 300 is equipped, the environment can be changed by the automatic depositing and paying machine 20 (step S35: YES), and in this case, the process proceeds to step S36. On the other hand, when the environment adjustment unit 300 is not equipped, the environment change by the automatic depositing and paying machine 20 is impossible (step S35: NO), and in this case, the process proceeds to step S37 without executing step S36. .

  In step S36, the environment adjustment unit 300 changes the environment. That is, the temperature adjusting unit 301 and the humidity adjusting unit 302 adjust the temperature and humidity inside the automatic depositing payment machine 20, and the dust adjusting unit 303 adjusts the amount of dust inside the automatic depositing payment machine 20.

  In step S37, the value of the cumulative operation count 223 corresponding to the replaced part is cleared to zero. As a result, when the part replacement is performed, the cumulative operation count of the component is reset, and prepares for the counting of the new operation count thereafter.

  Next, the operation in the server 10 will be described with reference to the flowchart of FIG. In step S51, the communication unit 104 receives the exchange information, parts information (cumulative operation count), and environment information transmitted from the automatic depositing payment machine 20 in step S33 of FIG. At this time, the contents of the environment information table 120 (FIG. 6) and the component information table 130 (FIG. 7) are updated based on the received environment information and component information.

  In step S52, based on the received replacement information, it is determined whether or not the reason for component replacement is due to a failure. If the reason for replacement is not due to a failure (step S52: NO), since the replacement is based on a normal periodic inspection or the like, the process is terminated without executing subsequent steps S53 to S59. On the other hand, if the reason for replacement is due to a failure (step S52: YES), the process proceeds to step S53.

  In step S53, the life of the replaced part is analyzed. Specifically, the cumulative number of operations of the replaced part is compared with a replacement reference value set in advance for the part.

  In step S54, based on the verification result in step S53, it is determined whether or not the cumulative number of replacement part operations is less than a replacement reference value. As a result of the determination, if the cumulative number of operations is less than the replacement reference value (step S54: YES), the failure has occurred before the cumulative number of operations reaches the replacement reference value. . In this case, the process proceeds to step S55.

  On the other hand, as a result of the determination in step S54, if the cumulative number of operations is equal to or greater than the replacement reference value (step S54: NO), due to parts that have not been replaced despite the end of their service life during periodic inspection, A failure has occurred. In this case, since the failure has occurred as a matter of course, the process is terminated without executing the subsequent steps S55 to S59.

  In step S55, it is determined whether or not the installation environment of the automatic deposit payment machine 20 is different from the standard environment. Specifically, with reference to the environment information table 120 of FIG. 6, each of the temperature information 121, humidity information 122, and dust information 123 of the corresponding automatic deposit payment machine is compared with the standard values in the table. If the difference between each value of the installation environment and each value of the standard environment is within a certain range, it is determined that there is no environmental difference (step S55: NO), and the process proceeds to step S59. On the other hand, if the difference between each value of the installation environment and each value of the standard environment is not within a certain range, it is determined that there is a difference in environment (step S55: YES), and the process proceeds to step S56.

  In step S56, it is determined that the installation environment of the automatic depositing and paying machine 20 needs to be changed in response to the fact that the lifetime has come earlier than planned (step S54) and the installation environment is different from the standard environment (step S55). The similar environmental equipment is searched in the same manner as in step S18.

  In step S57, an environmental change is instructed to the automatic depositing and paying machine 20 in which parts replacement has been performed, and the similar environmental equipment extracted by the search in step S56. For example, a command is sent from the server 10 to the automatic depositing payment machine 20 so that the temperature, humidity, and dust amount become standard values (or within a certain range from the standard value). In response to this, in the automatic depositing and paying machine 20, the environment adjustment unit 300 changes the environment in step S36 of FIG. 11 as described above.

  In step S58, the server 10 notifies the administrator of the automatic deposit / payment machine 20 of the change of the installation environment. When the environment change by the automatic depositing and paying machine 20 is impossible (when the environment adjustment unit 300 is not equipped), a request is made to change the installation environment at the time of notification.

  As described above, in steps S56 to S58, the life of the parts can be extended by changing the environment without changing the replacement reference value.

  On the other hand, if the determination in step S55 is NO, that is, if there is no difference between the installation environment of the automatic depositing and paying machine 20 and the standard environment, it cannot be dealt with by changing the environment. The exchange reference value is changed in the same manner as in the case of the form, and the automatic deposit payment machine 20 is instructed to change the reference value.

  As described above, in the second embodiment, since the automatic deposit payment machine 20 includes the environment adjustment unit 300, the installation environment of the automatic deposit payment machine 20 can be automatically adjusted. If there is a difference between the installation environment and the standard environment, the life of the parts can be extended by changing the installation environment to bring it closer to the standard environment, and there is a difference between the installation environment and the standard environment. If there is no replacement, it is possible to prevent the occurrence of a failure before replacement of a component or the occurrence of waste due to replacement of a component having a remaining life by changing the replacement reference value.

(Third embodiment)
Next, a component life management system according to the third embodiment will be described. The overall configuration is the same as in FIG. 1, the configuration of the server 10 is the same as in FIG. 2, and the configuration of the automatic depositing and paying machine 20 is the same as in FIG. In the third embodiment, the processing in the automatic deposit payment machine 20 is minimized, and the main process is performed on the server 10 side, thereby simplifying the configuration of the automatic deposit payment machine 20 and reducing the load. It is a thing.

  The operation of the automatic depositing and paying machine 20 in the third embodiment will be described with reference to the flowchart of FIG. In step S71, parts are replaced by maintenance personnel. This exchange is performed when a failure occurs in the automatic depositing and paying machine 20 or during a periodic inspection, or when other needs are necessary. When the replacement of parts is completed, in step S72, the maintenance staff operates the maintenance screen displayed on the touch panel 207 (FIG. 3), and inputs the name of the replaced part and the reason for replacement as replacement information. Reasons for replacement include replacement due to failure, replacement due to periodic inspection, and change of parts themselves.

  In step S73, the replacement information input in step S72, the part information corresponding to the replacement part in the part information file 220, and the environment information corresponding to the replacement part in the environment information file 210 are transmitted from the upper communication unit 208 to the network 2. Is transmitted to the server 10. Here, as the component information, the cumulative operation count 223 (FIG. 5) of the replaced component is transmitted.

  In step S74, the value of the cumulative operation count 223 corresponding to the replaced part is cleared to zero. As a result, when the part replacement is performed, the cumulative operation count of the component is reset, and prepares for the counting of the new operation count thereafter.

  Next, the operation in the server 10 will be described according to the flowchart of FIG. In step S91, the communication unit 104 receives the replacement information, parts information (cumulative operation count), and environment information transmitted from the automatic depositing payment machine 20 in step S73 of FIG. At this time, the contents of the environment information table 120 (FIG. 6) and the component information table 130 (FIG. 7) are updated based on the received environment information and component information.

  In step S92, the cumulative number of operations of the received replacement part is compared with the standard operation life 132 in FIG. If the cumulative operation number is within a range of ± 5% centered on the value of the standard operation life (for example, when the standard operation life is 10,000 times, 9500 ≦ cumulative operation number ≦ 10500), the replacement part is Since the end of the service life is almost as scheduled, it is determined that the change of the replacement reference value is unnecessary, and the process is terminated.

  In step S92, if the cumulative number of operations exceeds -5% (in the above example, the cumulative number of operations <9500), the life has come earlier than planned. In this case, the process proceeds to step S93, and it is determined whether or not the reason for component replacement is due to a failure based on the received replacement information. If the reason for replacement is not due to a failure (step S93: NO), the replacement is based on a normal periodic inspection or the like, and thus the process is terminated without executing the subsequent steps S94 to S96. On the other hand, if the reason for replacement is due to a failure (step S93: YES), the process proceeds to step S94.

  In step S94, the replacement reference value for replacement parts is corrected to the negative side. Specifically, the replacement reference value (the lower part of the part operation status 134) of the replacement part of the corresponding automatic deposit payment machine in the part information table 130 of FIG. 7 is changed to a small value corresponding to the cumulative number of operations.

  In step S95, the replacement reference value for similar environmental components is corrected to the negative side. Specifically, the replacement reference value of the similar environmental component in the component information table 130 of FIG. 7 is changed to a small value using the same change ratio as the change ratio in step S94.

  In step S96, the replacement part in the similar environmental device and the replacement reference value of the similar environmental part are corrected to the negative side. Specifically, for the similar environmental equipment in the part information table 130 of FIG. 7, the replacement reference value of the same part as the replacement part and the similar environmental part is set to a small value by using the same change ratio as the change ratio in step S94. Change to

  On the other hand, in step S92, if the cumulative number of operations exceeds + 5% (in the above example, 10500 <the number of cumulative operations), the life of the component has been extended. In this case, the process proceeds to step S97, and the replacement reference value of the replacement part is corrected to the plus side. Specifically, the replacement reference value (lower part of the part operation status 134) of the replacement part of the corresponding automatic deposit payment machine in the part information table 130 of FIG. 7 is changed to a large value corresponding to the cumulative number of operations.

  In step S98, the replacement reference value for similar environmental components is corrected to the plus side. Specifically, the replacement reference value for the similar environmental component in the component information table 130 of FIG. 7 is changed to a large value using the same change ratio as the change ratio in step S97.

  In step S99, the replacement part in the similar environmental device and the replacement reference value of the similar environmental part are corrected to the plus side. Specifically, with respect to similar environmental equipment in the part information table 130 of FIG. 7, the replacement reference value of the same part as the replacement part and the similar environmental part is set to a large value using the same change ratio as the change ratio in step S97. Change to

  In the third embodiment described above, the server 10 manages the replacement reference value and the cumulative number of operations of each automatic depositing payment machine 20, and notifies the automatic depositing payment machine 20 from the server 10 when the parts need to be replaced. Is supposed to be done. Therefore, the exchange reference value corrected in steps S94 to S99 in FIG. 14 is not transmitted to the automatic depositing payment machine 20. These exchange reference values may be transmitted to the automatic deposit payment machine 20 so that the exchange reference values are rewritten in the automatic deposit payment machine 20.

  In the present invention, various embodiments other than those described above can be adopted. For example, in the above-described embodiment, temperature, humidity, and dust are exemplified as environment information, but other than these, for example, vibration may be added. In this case, a vibration sensor may be added to the environment information collection unit 202.

  In the above embodiment, the environmental information collecting unit 202 is provided with the temperature sensor 202A, the humidity sensor 202B, and the dust sensor 202C, and the environmental information such as temperature, humidity, and dust amount is actually measured by these sensors. Instead, an estimated value of environmental information that can be predicted from the installation location may be registered in the automatic depositing machine 20 in advance, and the exchange reference value may be changed using this estimated value.

  Further, in the above-described embodiment, three of temperature, humidity, and dust are used as environment information. However, it is not necessary to use all of them, and for example, only temperature and humidity may be used. Therefore, only the temperature sensor 202A and the humidity sensor 202B may be provided in the environment information collection unit 202, and only the temperature adjustment unit 301 and the humidity adjustment unit 302 may be provided in the environment adjustment unit 300.

  In the above-described embodiment, the environment information collection unit 202 and the environment adjustment unit 300 are provided inside the automatic depositing payment machine 20, but instead of (or in addition to) the environment depositing payment machine 20 outside the automatic depositing payment machine 20 The information collection unit 202 and the environment adjustment unit 300 may be provided to measure and adjust the temperature, humidity, and dust volume around the automatic depositing and paying machine 20.

  In the above-described embodiment, the environmental information collected by the environmental information collection unit 202 is transmitted to the server 10 when the parts are actually exchanged. Separately, the environmental information is periodically transmitted to the server 10. Each time it is determined that the environment has changed significantly, the server 10 may instruct the environment change.

  In the above embodiment, the cumulative number of operations is taken up as the operation information (FIGS. 5 and 7). Instead of the cumulative number of operations, a value obtained by subtracting the cumulative number of operations from the replacement reference value (remaining life), The operation information may be a ratio between the cumulative operation count and the exchange reference value.

  In the above-described embodiment, the replacement reference value is changed for both the similar environmental component and the similar environmental device. However, the replacement reference value may be changed only for the similar environmental component, or the replacement reference value for only the similar environmental device. The value may be changed.

  Moreover, in the said embodiment, although the automatic deposit payment machine (ATM) was mentioned as an example as an automatic transaction apparatus, the components lifetime management system which concerns on this invention is a cash dispenser (CD), an automatic change machine, a money deposit or withdrawal machine. It can also be applied to automatic transaction devices such as vending machines.

1 Component life management system 10 Server (management device)
20 Automatic deposit payment machine (automatic transaction equipment)
101 CPU (reference value changing means, first determining means, second determining means)
103 Hard disk (storage means)
110 management file 120 environment information table 130 parts information table 202 environment information collection unit (environment information collection means)
207 Touch panel (exchange information input means)
210 Environment information file 220 Parts information file 300 Environment adjustment section (environment adjustment means)

Claims (5)

A parts life management system comprising an automatic transaction apparatus and a management apparatus for managing the life of parts provided in the automatic transaction apparatus,
The automatic transaction apparatus is
Environmental information collecting means for collecting environmental information related to the installation environment of the device;
Replacement information input means for inputting replacement information regarding replaced parts, and
When the part is replaced, the environmental information and the replacement information are transmitted to the management device together with operation information of the replacement part,
The management device
For each part of the automatic transaction apparatus, a storage means in which a replacement reference value that is a reference for determining whether or not to replace a part is set;
A component life management system comprising: reference value changing means for changing the replacement reference value based on the environmental information, the replacement information, and the operation information acquired from the automatic transaction apparatus. In the component life management system according to claim 1,
Based on the environmental information and the replacement information, further comprising first determination means for determining the presence or absence of other parts in an environment similar to the replaced part;
The component life management system, wherein the reference value changing unit changes a replacement reference value of the component when the first determination unit determines that the other component is present. In the component life management system according to claim 1 or 2,
Based on the environment information, further comprising second determination means for determining the presence or absence of another automatic transaction apparatus in an environment similar to the automatic transaction apparatus in which the parts have been replaced;
The reference value changing means changes the replacement reference value of the corresponding part in the automatic transaction apparatus when the second determination means determines that the other automatic transaction apparatus is present. Management system. In the component life management system according to any one of claims 1 to 3,
According to an environment change instruction from the management device, further comprising an environment adjustment means for adjusting the installation environment of the automatic transaction device,
The component life management system characterized in that the management device issues an instruction to change the environment when it is determined that the installation environment needs to be changed based on the environment information, the replacement information, and the operation information. In the component life management system according to claim 4,
The management device determines whether or not the installation environment of the automatic transaction device is different from the standard environment based on the environment information, and if there is a difference, instructs the environment change, If there is no difference, the component life management system, wherein the replacement reference value is changed by the reference value changing means.

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