JP2012094058A - Pos system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To eliminate a queue formed for ordering or accounting at a restaurant in a POS system in which a customer himself/herself performs adjustment of a menu he/she has ordered.SOLUTION: A POS system has a self-order terminal 30 which includes reading means for reading menu identification information for uniquely determining menu from a menu book, storage means for storing the menu identification information read by the reading means and printing means for printing an accounting code capable of specifying the menu identification information stored in the storage means, and a self-accounting device 40 with reading means for reading the accounting code printed by the self-order terminal 30 which performs accounting, based on the accounting code read by the reading means.

Description

  The present invention relates to a POS system.

  Currently, restaurants such as standing eateries are rationalized so that customers do not handle cash by using ticket vending machines where customers themselves select and settle products (see, for example, Patent Document 1). On the other hand, in restaurants such as fast food, a store clerk receives an order from a customer, and the store clerk operates a POS register to perform accounting processing.

Japanese Patent No. 04025907

There is a problem that a customer queue is created in front of the POS register during a busy hour, and a method of increasing the number of POS registers installed in order to eliminate the queue at the time of congestion can be considered, but it is expensive. Not good.
Also, in restaurants such as fast food, there are many stores where the part-time job clerk operates the POS register to perform accounting processing, but there is a potential demand for the manager to avoid having the part-time job clerk handle cash as much as possible. . Also, every time a part-time job clerk is changed, the POS register is operated and accounting education is conducted. However, since the customer is not familiar with customer service and machine operation, a customer queue is created in front of the POS register every time a part-time clerk is changed. Problems arise.
Therefore, it is conceivable that the customer himself orders and accounts using the ticket vending machine described in Patent Document 1, but the number of products displayed on the ticket vending machine is limited. In addition, a problem similar to that of the POS register occurs that a customer queue for purchasing food tickets can be queued in front of the ticket vending machine during a busy time such as lunch.

  The present invention has been made in view of the above points, and an object of the present invention is to perform a queue of orders waiting in a restaurant or a queue for accounting in a POS system in which a customer himself / herself settles an ordered menu. It is to provide a POS system that can.

  The present invention has been made to solve the above problems, and one aspect of the present invention includes a reading unit that reads menu identification information that uniquely specifies a menu ordered by a customer from a menu book, and the reading unit includes: A self-order terminal comprising: storage means for storing the read menu identification information; and printing means for printing an accounting code capable of specifying the menu identification information stored in the storage means; and printing by the self-order terminal A POS system, comprising: an accounting device that includes a reading unit that reads the accounting code, and performs accounting based on the accounting code read by the reading unit.

According to the present invention, since the self-order terminal is specialized in the self-order terminal for placing an order by reading the menu identification information (menu code) from the menu book, the device itself can be made inexpensive. By making the accounting device read the accounting code printed by the terminal, it is possible to reduce the accounting device because the customer is specialized in the accounting device. Thus, the necessary number of devices can be appropriately combined and arranged, which is economical, and the customer can order and check out the menu with a simple operation. Further, since orders and accounting can be performed separately by separate devices, queues for waiting for orders and waiting for accounting can be distributed. Further, since accounting is performed using the printed accounting code, customers can be allocated to vacant accounting apparatuses, so that the accounting queue can be broken.
In addition, since the customer can perform accounting himself / herself with the accounting device, the store clerk can be prevented from handling cash, and the cause of fraud can be eliminated. Further, even if the part-time job clerk is replaced, it is not necessary to perform any operation education and accounting-related education that were performed by the conventional POS system, so that it is possible to reduce the education time and the time and effort thereof.
Furthermore, since the customer places an order using the menu book, there is no limit on the number of items in the menu, the menu can be easily changed every season, and the sales chance loss is reduced.

  According to another aspect of the present invention, in the POS system, the self-order terminal includes input means for inputting an order quantity of the menu, and the storage means associates the menu identification information with the order quantity. And the printing means prints the menu identification information and an accounting code that can specify the order quantity of the menu identification information.

Further, according to one aspect of the present invention, in the POS system described above, there is a kitchen terminal installed in a kitchen where cooking is performed, and either the self-order terminal or the accounting apparatus has information on an ordered menu. Is transmitted to the kitchen terminal, and the kitchen terminal outputs a cooking slip for a menu ordered based on the received information.

  Further, according to one aspect of the present invention, in the POS system, the self-order terminal and the accounting device indicate which of the self-order terminal and the accounting device is permitted to communicate with the kitchen terminal. Storage means for storing control information, and when the self-order terminal is allowed to communicate with the kitchen terminal, the self-order terminal is ordered when the printing of the accounting code is completed. When the information regarding the menu is transmitted to the kitchen terminal and the accounting device is allowed to communicate with the kitchen terminal, the accounting device completes the accounting, and the information regarding the menu for which the accounting has been completed is displayed. It transmits to the said kitchen terminal, It is characterized by the above-mentioned.

According to the present invention, information relating to the customer menu is transmitted to the kitchen terminal from either the self-order terminal or the accounting apparatus that is set to permit communication with the kitchen terminal. Thereby, operation can be selected and implemented for one of the following reasons according to the request of the store.
For example, if permission is set for the self-order terminal to communicate with the kitchen terminal, cooking is performed first based on the ordered menu, and the cooked food is immediately cooked based on the exchange slip to the customer who has finished accounting. Since the ordered menu can be handed over, it is possible to shorten the time to receive the menu ordered by the customer and improve the customer turnover rate. On the other hand, if the accounting device is set to allow communication with the kitchen terminal, cooking is done in the order of the customers who have finished accounting, and the cooked ordered menu is handed over, so it is based on uncertain information before accounting. It is possible to provide products that are cooked in the order in which they have been accounted for, without the need for cooking, so there is no irrational point of view from the customer, and the store can eliminate cooking loss and disposal of cooked products. it can.

  In one aspect of the present invention, the printing unit prints the accounting code as a two-dimensional code or a one-dimensional code.

  According to this invention, since accounting is performed using a two-dimensional code or a one-dimensional code, it is possible to smoothly perform accounting processing with fewer input errors. As a result, the accounting time can be shortened and the accounting queue can be eliminated, which improves customer satisfaction and customer satisfaction.

  According to the present invention, an order is made by causing the self-order terminal to read menu identification information (menu code) from the menu book, and accounting is made by causing the accounting device to read the accounting code printed by the self-order terminal. Can do. Thereby, menu ordering and accounting can be performed with a simple operation. In addition, since the order and accounting are divided into separate devices and dedicated, the device itself can be made inexpensive, and it is economical because each device for ordering or accounting can be appropriately arranged in combination with the required number of devices. And queues for ordering and accounting can be distributed. Furthermore, since accounting is performed based on the printed accounting code, queues can be broken by assigning customers to vacant accounting devices.

1 is a schematic diagram illustrating a configuration of a POS system according to an embodiment of the present invention. It is an external appearance block diagram of the self-order terminal by this embodiment. It is a block diagram which shows the electric constitution of the self-order terminal by this embodiment. It is an image figure which shows the menu book by this embodiment. It is an external appearance block diagram of the self-accounting apparatus by this embodiment. It is a block diagram which shows the electric constitution of the self-accounting apparatus by this embodiment. It is a flowchart which shows the operation | movement of the order processing by the self-order terminal by this embodiment. It is an image figure which shows an example of the voucher for accounting by this embodiment. It is a flowchart which shows the operation | movement of the accounting process by the self-accounting apparatus by this embodiment. It is an image figure which shows an example of the accounted slip by this embodiment.

Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a schematic diagram showing the configuration of a POS system according to an embodiment of the present invention. The POS system in FIG. 1 is installed in a restaurant or the like, and includes a store controller 10, a kitchen terminal 20, N self-order terminals 30 (N is an integer of 1 or more), and n (n is an integer of 1 or more). And a self-accounting device 40).
The store controller 10, the kitchen terminal 20, the self-order terminal 30 and the self-accounting device 40 are connected via a LAN (Local Area Network) 100.

  The store controller 10 is a computer that manages various files such as menu data files and data. Here, the menu data file is a file that stores menu data such as menu identification information (menu code), menu name, price, etc. that uniquely identifies the menu, and edits / changes the contents as necessary. It is possible to do. The store controller 10 transmits the latest menu data file to each self-order terminal 30 and each self-accounting device 40 as appropriate.

  The kitchen terminal 20 is installed in a kitchen that cooks the menu ordered by the customer, receives order information that is information related to the menu ordered by the customer from the self-accounting device 40, and issues a slip of the received order information. Here, the order information is data including the name and number of menus ordered by the customer.

  The self-order terminal 30 is an apparatus for printing a bill for accounting with a code that can specify a menu ordered by a customer. A scanner unit for reading menu identification information (menu code) printed on the menu book is connected to the self-order terminal 30. This menu identification information is a menu code that uniquely identifies the menu ordered by the customer. The accounting code printed on the print medium (receipt paper) by the self-order terminal 30 is a two-dimensional code such as a QR (Quick Response) code (registered trademark). Accordingly, the self-order terminal 30 reads the menu identification information (menu code) from the menu book, and based on the read menu identification information (menu code) information, the accounting code (two-dimensional code) representing the customer's accounting information. ) And printing the two-dimensional code on an accounting slip. The accounting information is data including an order number, details of an ordered menu, a total quantity, a total amount, and the like. When the accounting code representing the customer accounting information is printed as a one-dimensional code, the order number is printed as a single code.

  The self-order terminal 30 stores a copy of the menu data file managed by the store controller 10. The self-order terminal 30 can appropriately acquire and store the latest menu data file directly from the store controller 10 via the LAN 100. For example, if the latest product master is stored in advance in the self-order terminal 30 using a recording medium (media) such as a CD-ROM, it is for accounting purposes even if it is not connected to the store controller 10 via the LAN 100. There is no problem in printing slips.

  The self-accounting device 40 is a device for performing accounting by reading customer accounting information from an accounting code printed on a print medium (receipt). The self-accounting apparatus 40 has a scanner unit that reads an accounting code (two-dimensional code) for accounting by a customer's operation, and performs accounting based on the read accounting code. For example, when the self-accounting apparatus 40 reads a two-dimensional code printed on an accounting slip, the read two-dimensional code is converted into customer accounting information, and accounting is performed based on the converted accounting information.

  The self-accounting apparatus 40 stores a copy of the menu data file managed by the store controller 10. Note that the self-accounting apparatus 40 can appropriately acquire and store the latest menu data file directly from the store controller 10 via the LAN 100. For example, if the latest menu data file is stored in advance in the self-accounting device 40 using a recording medium (media) such as a CD-ROM, even if it is not connected to the store controller 10 via the LAN 100, There is no problem in accounting processing based on accounting slips.

Next, the configuration of the self-order terminal 30 will be described. FIG. 2 is an external configuration diagram of the self-order terminal 30 according to the present embodiment.
The self-order terminal 30 includes a scanner unit 304, a display unit 305, and a receipt printing unit 310, and is installed on a table. The scanner unit 304 has a pen-shaped appearance, and is a scanner that optically reads menu identification information (menu code) printed on a menu book. The display unit 305 is a liquid crystal display. The receipt printing unit 310 is a printer that prints a slip (receipt). The menu identification information printed on the menu book may be information in which a menu code is stored in a small seal-like IC tag. In this case, the IC tag sticker is affixed next to the target menu described in the menu book. When this small IC tag seal is used, the scanner 304 uses a tag reader that reads a menu code from the IC tag. In addition, the menu identification information may be a one-dimensional or two-dimensional code, an OCR code, or a RFID code that can read information without contact, such as a menu code that can uniquely identify a menu ordered by a customer. Any may be sufficient.

FIG. 3 is a block diagram showing an electrical configuration of the self-order terminal 30 according to the present embodiment.
The self-order terminal 30 includes a CPU (Central Processing Unit) 301, a ROM (Read Only Memory) 302, a RAM (Random Access Memory) 303, a scanner unit 304, a display unit 305, a hard disk 306, and an operation unit 307. A communication unit 308, a buzzer 309, and a receipt printing unit 310, which are connected to each other via a bus and can communicate with each other.

  The CPU 301 is a central processing unit, and controls the operation of the self-order terminal 30 by reading and executing a program stored in the ROM 302. The ROM 302 is a read-only memory that stores the program. A RAM (storage unit) 303 is a read / write memory that stores various information such as a menu data file acquired from the store controller 10 and data read by the scanner unit (reading unit) 304. The scanner unit 304 optically reads menu identification information (menu code) printed on the menu book. The data of the menu identification information (menu code) read by the scanner unit 204 is stored in the RAM 303 as transaction information for specifying the customer order.

  The display unit 305 displays various information in the self-order terminal 30. For example, the display unit 305 displays information (for example, menu name, price, etc.) acquired from the menu data file stored in the RAM 303.

The operation unit 307 includes various keys that operate the self-order terminal 30. The communication unit 308 performs data communication with the store controller 10 via the LAN 100. Since the self-order terminal 30 is a device that prints customer accounting information on an accounting slip using an accounting code, the communication unit 308 may not always be connected to the store controller 10 or the like via the LAN 100. The buzzer 309 generates a buzzer sound in the self-order terminal 30 when, for example, confirmation of operation is necessary.
As described above, since the self-order terminal 30 is specialized for the self-order terminal for placing an order by reading the menu identification information (menu code) from the menu book, the apparatus itself can be made inexpensive.

  The receipt printing unit (printing unit) 310 uses the accounting code (QR code (registered trademark)) based on the data of the menu identification information (menu code) read by the scanner unit 304 and stored in the RAM 303 as an accounting slip. To print. An example of the accounting slip printed on the self-order terminal 30 will be described later. The hard disk 306 stores the customer accounting information stored in the RAM 303 in the transaction unit as the order history after printing on the accounting slip. Note that after the transaction information is stored in the transaction unit as an order history, the stored transaction information may be transmitted to the store controller 10 and stored in the store controller 10.

FIG. 4 is an image diagram showing the menu book 500 according to the present embodiment.
As shown in FIG. 4, a menu book 500 is printed with menu identification information (menu code) 501 of each menu, an order quantity, a code for instructing printing, and the like. This menu identification information (menu code) 501 is printed, for example, next to a menu image photograph or menu name. The scanner unit 304 optically reads the menu identification information (menu code) 501. The customer touches the menu identification information (menu code) 501 with the scanner unit 304 to cause the scanner unit 304 to read the menu identification information (menu code) 501 and place an order for the menu.

Next, the configuration of the self-accounting apparatus 40 will be described. FIG. 5 is an external configuration diagram of the self-accounting apparatus 40 according to the present embodiment.
The self-accounting apparatus 40 includes a scanner unit 404 and a display unit 405. A scanner unit 304 is a scanner that reads a transaction code printed on a print medium. The display unit 405 is a liquid crystal display.

FIG. 6 is a block diagram showing an electrical configuration of the self-accounting apparatus 40 according to the present embodiment.
The self-accounting apparatus 40 includes a CPU 401, a ROM 402, a RAM 403, a scanner unit 404, a display unit 405, a hard disk 406, an operation unit 407, a communication unit 408, a buzzer 409, a receipt printing unit 410, and a settlement. And a device 411 that are connected to each other via a bus and can communicate with each other.

  The CPU 401 is a central processing unit, and controls the operation of the self-accounting device 40 by reading and executing a program stored in the ROM 402. The ROM 402 is a read-only memory that stores the program. The RAM 403 is a read / write memory that stores various information such as a menu data file acquired from the store controller 10 and data read by the scanner unit 404.

  The scanner unit (reading unit) 404 optically reads the accounting code (QR code (registered trademark)) of the accounting slip printed by the self-order terminal 30. The data of the accounting code read by the scanner unit 404 is stored in the RAM 403 as accounting information for specifying the customer order. The display unit 405 displays various information in the self-accounting apparatus 40. For example, the accounting information indicated by the accounting code read by the scanner unit 404 is displayed.

The operation unit 407 includes various keys that operate the self-accounting apparatus 40. These various keys are, for example, operation buttons such as a subtotal key, a current total key, a numeric key, a correction key, a deposit key, and an accounting key. The communication unit 408 performs data communication with the store controller 10 via the LAN 100. For example, the communication unit (transmission means) 408 connects to the store controller 10 and acquires the latest menu data file from the store controller 10. The buzzer 409 generates a buzzer sound such as an error in the self-accounting apparatus 40. The receipt printing unit 410 prints an accounting slip (replacement slip) for receiving the product ordered by the customer after the customer accounting ends.
As described above, since the accounting device 40 is specialized in the accounting device by reading the accounting code (for example, two-dimensional code or one-dimensional code) of the accounting slip, the device itself can be made inexpensive. .

  The settlement apparatus 411 performs settlement with cash, credit, or electronic money in accounting, and outputs a result of the settlement (for example, information indicating whether or not settlement has been established) to the CPU 401 via the bus. The hard disk 406 stores customer settlement information stored in the RAM 403 after printing on the accounting slip is completed. The payment information is data including accounting information and a result of executing the payment (for example, deposit, change, etc.). The stored payment information may be transmitted to the store controller 10 and stored in the store controller 10.

  Next, the flow of processing in this POS system will be described. First, the customer places an order by touching the scanner unit 304 of the self-order terminal 30 to the menu identification information (menu code) printed on the menu book. As a result, the scanner unit 304 reads the menu identification information (menu code). When the self-order terminal 30 completes reading the menu identification information (menu code) of all menus to be ordered, the self-order terminal 30 issues an accounting slip (receipt) on which an accounting code indicating the accounting information of the customer is printed.

  Subsequently, the customer causes the scanner unit 404 of the self-accounting apparatus 40 to read the accounting code printed on the accounting slip. The self-accounting apparatus 40 displays a list of all menus recorded in the accounting code of the read accounting slip. Then, the customer confirms the menu list displayed on the self-accounting apparatus 40 and performs accounting.

  When the accounting is completed, the self-accounting device 40 transmits the customer order information to the kitchen terminal 20. Upon receiving the order information, the kitchen terminal 20 issues a cooking slip for each product to be cooked based on the order information. In the kitchen, cooking is performed based on the cooking slip issued from the kitchen terminal 20.

FIG. 7 is a flowchart showing the order processing operation by the self-order terminal 30 according to the present embodiment.
First, in step S100, the scanner unit 304 reads an order start code indicating an order start from the menu book. When the scanner unit 304 reads the order start code, the CPU 301 starts order processing. At this time, the CPU 301 assigns a unique order number (for example, a device number of the self-order terminal 30 + a serial number) to this order.
Next, in step S110, the customer orders the menu by touching the scanner unit 304 to the menu identification information (menu code) (or affixed label) printed on the menu book. As a result, the scanner unit 304 reads the touched menu identification information (menu code). If the customer makes a mistake, the customer causes the scanner unit 304 to read a predetermined cancellation code (control code). As a result, the CPU 301 cancels the menu ordered immediately before. Further, when the numeric code is read, the CPU 301 changes the order quantity of the menu ordered immediately before according to the read numeric code. Alternatively, the touch panel installed on the display unit 305 or the operation unit 307 may accept input of the number of menu orders.

Next, in step S 120, the CPU 301 writes transaction information in the RAM 303 based on the menu identification information (menu code) read by the scanner unit 304. Here, the accounting information includes an order number, details of the ordered menu (menu identification information, menu name, data in which the order quantity is associated with each menu), and the like.
Next, in step S130, the CPU 301 determines whether or not the order has been completed. Here, the CPU 301 determines that the order is completed when a predetermined order completion code (control code) is read from the menu book. If the order is completed, the process proceeds to step S140. If the order is not completed, the process returns to step S110 to accept the order.

  In step S140, the receipt printing unit 310 issues an accounting slip. The CPU 301 reads the transaction information written in the RAM 303, generates a transaction code indicating the read transaction information (order number, details of ordered menu, etc.), and outputs the generated transaction code to the receipt printing unit 310. The receipt printing unit 310 prints the accounting code generated by the CPU 301 on the accounting slip.

FIG. 8 is an image diagram showing an example of a bill for accounting according to the present embodiment.
The accounting slip is printed with a two-dimensional code (accounting code) 901 that records information of menu identification information (menu code) read by the scanner unit 404 of the self-order terminal 30. Note that the number of menu identification information (menu code) that can be included in one two-dimensional code is set in advance, and the self-order terminal 30 has menu identification information (menu that can be included in one two-dimensional code). When the number of menu identification information (menu code) obtained by reading the number of codes) exceeds the number, the read menu identification information (menu code) is divided into a plurality of two-dimensional codes and printed.

FIG. 9 is a flowchart showing the operation of the accounting process by the self-accounting apparatus 40 according to the present embodiment.
First, in step S200, the customer passes the accounting slip through the scanner unit 404 of the self-accounting apparatus 40. The scanner unit 404 reads the accounting code printed on the accounting slip.
Next, in step S <b> 210, the CPU 401 causes the display unit 405 to display order information such as the order number recorded in the accounting code, details of the ordered menu, the total quantity, and the total amount.

  Next, in step S220, the CPU 401 determines whether or not the accounting code has been forgotten to be read (all accounting codes have been read). Here, each accounting code includes the total number of accounting codes and the number of accounting codes (in order). For example, if the total number is 3 and the order is 1, “1/3” is included in the accounting code. The CPU 401 determines that all accounting codes have been read when the number of accounting codes read is the total number included in the accounting code. If it is determined that all the accounting codes have been read, the process proceeds to step S230. On the other hand, if there is an accounting code that has not been read, the process returns to step S200. In step S200, when there are a plurality of accounting codes printed on the slip, the customer causes the scanner unit 404 to read the next two-dimensional code. It is also possible to read and input customer slips coming from a group of a plurality of people.

In step S230, the CPU 401 performs accounting according to the settlement type (cash, card, electronic money, etc.) selected by the customer.
Next, in step S240, the CPU 401 determines whether or not the accounting has been correctly completed. Here, when the settlement type is cash, it is determined whether or not the accounting is correctly performed based on whether or not cash corresponding to the total amount has been inserted. When the payment type is a card, it is determined whether or not the accounting has been performed correctly based on whether or not the card payment has been made. Further, when the settlement type is electronic money, it is determined whether or not the accounting has been performed correctly based on whether or not settlement has been made with electronic money. If the accounting is performed correctly, the process proceeds to S250. On the other hand, if the accounting has not been performed correctly, the fact that the accounting has not been performed correctly is notified and the process returns to S230 to allow the customer to perform the correct accounting.

Next, in step S250, the CPU 401 transmits an order number and order information from the communication unit 408 to the kitchen terminal 20.
Next, in step S260, the CPU 401 issues an accounting slip (replacement slip) from the receipt printing unit 410. The customer presents this accounted slip (replacement slip) to the sales clerk and exchanges it for the cooked product.

FIG. 10 is an image diagram showing an example of the billed bill according to the present embodiment.
The order number, menu name, order quantity, etc. are printed on the accounting slip.

As described above, according to the present embodiment, in a prepaid restaurant, the customer himself / herself places an order with the vacant self-order terminal 30 and performs accounting with the vacant self-accounting device 40. For this reason, the order processing and the accounting processing can be distributed, and each processing can be performed by a customer with an available device, and the waiting for the order and the waiting for the accounting can be performed. Thereby, the waiting time in the order processing and the accounting apparatus is shortened or eliminated, and the queue is eliminated, so that the customer can smoothly order and settle. In addition, self-order entry and self-checkout can be realized without having the store clerk handle cash.
In stores such as take-out, the order queue can be broken and resolved, so that customer satisfaction can be improved and the turnover rate of customers can be improved, so sales are expected to increase. In addition, it is expected that the frequency of visits will be improved by increasing customer satisfaction. Further, since the customer himself performs everything from ordering to accounting, various expenses can be reduced, and the reduced expenses can be returned to the customer service (product price, etc.).

  As described above, the embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to the above, and various design changes and the like can be made without departing from the scope of the present invention. It is possible to

  For example, in this embodiment, “Accounted Voucher” is printed after accounting is completed, but this is not limiting, and “Accounted Voucher” is not printed, and an accounting voucher can be used as an accounted voucher. Good.

  The information recorded in the two-dimensional code (accounting code) of the accounting slip printed on the self-order terminal 30 includes the order number, the details of the ordered menu (menu identification information, menu name, order quantity). The menu identification information (menu code) may be recorded in the details of the menu. In this case, when the customer orders a plurality of the same menu, the menu identification information (menu code) of the menu for which the plurality is ordered is recorded in the two-dimensional code (accounting code) for the number of the ordered items. That is, the number of the same menu identification information (menu code) means the number of orders. Further, the identification number is not limited to the order number, and any identification information can be used as long as the transaction of the customer can be individually specified. For example, the customer code and the menu identification information (menu code) for the number of items ordered by the customer are 2 Information recorded in a dimension code (accounting code) and not recorded in the two-dimensional code (accounting code) may be printed separately in an accounting slip (receipt). Thereby, since the accounting information input to the self-accounting apparatus 40 is the minimum necessary information, it can be simplified without imposing a burden on the input of the accounting information of the self-accounting apparatus 40 and the accounting process after the input. There is an effect.

  Moreover, although the present Example illustrated the case where the self-accounting apparatus 40 communicates with the kitchen terminal 20, it is not restricted to this, For example, the self-order terminal 30 transmits the information regarding the menu which the customer ordered to the kitchen terminal 20. May be. For example, when the store controller 10 is connected to the POS system, control information that is common among all devices connected to the POS system (for example, information indicating a device that is permitted to communicate with the kitchen terminal 20) is connected to the POS system. To all existing devices. And each apparatus which received control information preserve | saves the received control information to RAM (memory | storage part) at any time, and communicates based on this control information. In this case, each setting item of the control information stored in each device has a date and time set, and each device has a date and time of each setting item of the stored control information and each setting of the received control information. The date / time of the item is checked to determine whether it is the latest or not, and when it is determined to be the latest, the corresponding setting item of the control information stored in the own apparatus is updated. Alternatively, control information common to each device to which the store controller 10 is connected may be managed and controlled. As a result, information related to the customer's menu is transmitted to the kitchen terminal 20 from either the self-order terminal 30 or the self-accounting apparatus 40 that has been set to permit communication with the kitchen terminal 20. Accordingly, any of the following can be selected and set depending on the operation of the store. For example, if the self-order terminal 30 is set to permit communication with the kitchen terminal 20, cooking is performed first based on the ordered menu, and cooking is immediately performed based on the exchange slip to the customer who has finished accounting. Since the already ordered menu can be handed over, it is possible to shorten the time to receive the menu ordered by the customer and improve the customer turnover rate. On the other hand, if the self-accounting device 40 is set to permit communication with the kitchen terminal 20, cooking is performed in the order of the customers who have completed the accounting, and the cooked and ordered menu is handed over, so uncertain before accounting. Because it is possible to provide products by cooking in the order in which accounting is completed without cooking based on information, there is no unreasonable point of view from the customer, and the store loses cooking loss and cooked products There is an effect that it can be eliminated.

In this embodiment, the information about the menu ordered by the customer at the self-order terminal 30 is recorded in a two-dimensional code (accounting code) and printed on the accounting slip, and is printed on the accounting slip by the self-accounting device 40. However, the present invention is not limited to this. For example, an accounting code to be printed on an accounting slip is printed as a one-dimensional code, and accounting is performed based on the one-dimensional code. Anyway.
When performing accounting based on the one-dimensional code printed on the accounting slip, identification information (for example, identification information that can uniquely identify information related to the menu ordered by the customer at the self-order terminal 30 as the transaction of the customer) The order number is stored in the self-order terminal 30 or the store controller 10 as accounting information, and the order number is printed on the accounting slip as a one-dimensional code. The accounting information is data including an order number, details of an ordered menu (for example, menu code, menu name, price, number, etc.), total quantity, total amount, status classification, and the like.
When the customer performs accounting with the self-accounting device 40, the customer goes to a free self-accounting device 40 and reads the one-dimensional code (order number) printed on the accounting slip. Based on the order number read from the one-dimensional code, an inquiry is made to the self-order terminal 30 or the store controller 10 as to whether or not the order number is stored, and accounting information matching the order number is stored. If it is, the self-accounting device 40 receives the accounting information from the self-order terminal 30 or the store controller 10. Then, the self-accounting apparatus 40 displays the received accounting information on the display unit, and the customer performs settlement based on the displayed accounting information.
Thus, there is an effect that it is possible to disperse the waiting queue for the order and the queue for the accounting by the one-dimensional code printed on the accounting slip. Furthermore, by allocating customers to vacant accounting devices, there is an excellent effect that the queue can be broken.

  Further, the status classification of the accounting information stored in the self-order terminal 30 or the store controller 10 is, for example, in order: 1000, ordered and unsettled: 2000, settled: 2100, settled and uncooked: 2200, cooking Middle: 2210, cooked and undelivered: 2221, delivered: 2222, etc., indicating the status of each device for each digit (for example, the order terminal 30 is in the thousands, the accounting device 40 is in the hundreds, The tenth place is the kitchen terminal 20, etc., and is updated at any time in the process until the customer of the corresponding order number receives the cooked menu from the menu order, and when a problem occurs (for example, from the customer) It may be possible to perform a follow-up survey for handling a complaint or having a miscalculation in the counting result of the store controller 10. The above-described processes include that when an order is entered at the self-order terminal 30, when an accounting slip is issued, when an accounting code is read by the self-accounting device 40, an accounting slip is issued. When the cooking slip is issued at the kitchen terminal 20, and when the cooking completion code of the cooking slip not shown is read by the reading means (not shown) of the kitchen terminal 20 when cooking is completed at the kitchen terminal 20. Etc. Here, the self-order terminal 30 or the store controller 10 updates an ordering flag when an order is entered at the self-order terminal 30, and updates an already-ordered and unsettled flag when an accounting slip is issued. When the accounting code is read by the self-accounting device 40, the flag that is being cleared is updated, when the accounting slip is issued, the settled and uncooked flag is updated, and the cooking slip is issued at the kitchen terminal 20. If the cooking completion code of the cooking slip (not shown) is read by the reading means (not shown) of the kitchen terminal 20 when cooking is completed at the kitchen terminal 20, the cooking is completed and not delivered. The state classification of the accounting information is updated in each process, such as updating the flag. In addition, after the ordered menu has been cooked, the update of the status category that has not been delivered or delivered to the customer is updated by the kitchen terminal 20 based on the contents of the accounting slip presented when the customer receives the cooked menu. It may be performed (for example, when a bar code (not shown) of an accounting slip is read by a reading means (not shown) of the kitchen terminal 20 at the time of delivery, the delivered flag is updated). For example, when the self-order terminal 30 transmits information on the menu ordered by the customer to the kitchen terminal 20, the cooking slip is issued after the accounting slip is issued. Uncooked and cooking: Updated as 2010. The state classification may be characters such as words expressing the current state in addition to numbers and symbols.

  DESCRIPTION OF SYMBOLS 10 ... System controller, 20 ... Kitchen terminal, 30 ... Self-order terminal, 40 ... Self-accounting device 301, 401 ... CPU, 302, 402 ... ROM, 303, 403 ... RAM, 304, 404 ... Scanner part, 305, 405 ... Display unit, 306, 406 ... Hard disk, 307, 407 ... Operation unit, 308, 408 ... Communication unit, 309, 409 ... Buzzer, 310, 410 ... Receipt printing unit, 411 ... Payment device

Claims (5)

Reading means for reading from the menu book menu identification information that uniquely identifies the menu the customer orders;
Storage means for storing the menu identification information read by the reading means;
Printing means for printing an accounting code capable of specifying the menu identification information stored in the storage means;
A self-order terminal comprising:
Provided with a reading means for reading the accounting code printed by the self-order terminal,
An accounting device that performs accounting based on the accounting code read by the reading means;
A POS system characterized by comprising: The self-order terminal is
Comprising an input means for inputting the order quantity of the menu;
The storage means stores the menu identification information and the order quantity in association with each other,
The POS system according to claim 1, wherein the printing unit prints the menu identification information and an accounting code that can specify an order quantity of the menu identification information. Has a kitchen terminal installed in the kitchen where cooking is performed,
Either one of the self-order terminal and the accounting apparatus includes a transmission unit that transmits information on the ordered menu to the kitchen terminal,
The POS system according to claim 1 or 2, wherein the kitchen terminal outputs a cooking slip for an ordered menu based on the received information. The self-order terminal and the accounting device comprise storage means for storing control information indicating which of the self-order terminal and the accounting device is allowed to communicate with the kitchen terminal,
When the self-order terminal is allowed to communicate with the kitchen terminal, the self-order terminal transmits information on the ordered menu to the kitchen terminal when the self-order terminal completes printing of the accounting code. When the accounting device is allowed to communicate with the kitchen terminal, the accounting device transmits information regarding the menu for which the accounting has been completed to the kitchen terminal when accounting is completed. The POS system according to claim 3. The POS system according to any one of claims 1 to 4, wherein the printing unit prints the accounting code as a two-dimensional code or a one-dimensional code.

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