JP2012053696A - Accounting device and order system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an environment in which a customer can check the order history.SOLUTION: An accounting device according to an embodiment includes payment means and issuance means. The payment means performs payment of ordered items for one transaction. The issuance means makes a printer issue an order history sheet in which order history of the ordered items for the transaction is showed, when the payment is completed. The order history is stored in a memory part.

Description

  Embodiments described herein relate generally to an accounting apparatus and an order system.

  Traditionally, restaurants have issued receipts and handed them to customers. The receipt displays the order items eaten and consumed by the customer, the total amount of food and drink, and the price paid by the customer.

  However, with the conventional receipt, the order history is not known.

  The accounting apparatus according to the embodiment includes a settlement unit and an issuing unit. The settlement means settles an ordered item related to one transaction. The issuing means, when the settlement is completed, causes the printer to issue the order history sheet displaying the order history stored in the storage unit storing the order history of the order item related to the transaction.

FIG. 1 is a diagram illustrating an overall configuration of an order system according to an embodiment. FIG. 2 is a diagram illustrating an example of an order management file held by the order management apparatus according to the embodiment. FIG. 3 is a block diagram illustrating electrical connection of the order receiving device according to the embodiment. FIG. 4 is a schematic diagram illustrating a file structure of a department file held by the order receiving device according to the embodiment. FIG. 5 is a schematic diagram illustrating a file structure of a PLU file held by the order receiving device according to the embodiment. FIG. 6 is a diagram illustrating an example of an order input screen according to the embodiment. FIG. 7 is a block diagram illustrating electrical connection of the POS terminal according to the embodiment. FIG. 8 is a flowchart illustrating a flow of accounting processing executed by the POS terminal according to the embodiment. FIG. 9 is a diagram illustrating an example of a slip number input screen displayed by the POS terminal according to the embodiment. FIG. 10 is a diagram illustrating an example of a deposit amount input screen displayed by the POS terminal according to the embodiment. FIG. 11 is a diagram illustrating an example of a receipt issued by the POS terminal according to the embodiment.

  FIG. 1 is a diagram showing an overall configuration of an order system A according to the present embodiment. As shown in FIG. 1, the order system A includes an order management device 10, a kitchen terminal 20, a slip issuing machine 30, a POS terminal 40 as an accounting device, and a plurality of order receiving devices 50. . The order system A is installed in a restaurant. The order management device 10 is arranged in the backyard, the kitchen terminal 20 is installed in the kitchen, the slip issuing machine 30 is installed in the customer service floor, the POS terminal 40 is installed in the checkout counter, and the order receiving device 50 is for each customer. Installed on the table.

[Order Management Device 10]
The order management apparatus 10 is an information processing apparatus for centrally managing customer orders, cooking, and accounting. The order management apparatus 10 includes a microprocessor including a CPU, a ROM, a RAM, and the like, an OS and a program executed by the CPU, a storage device that stores an order management file 11 to be described later, and a communication interface connectable to the network N And connected to each device of the order system A by a wired or wireless connection via a network N such as a LAN (Local Area Network).

  Specifically, when receiving the slip number and the order information from the order receiving device 50, the order management device 10 associates the slip number with the order information and registers them in the order management file 11 held in the storage device. The order management file 11 is a storage unit that stores an order history of order items (menu items) related to a transaction.

  FIG. 2 is a diagram illustrating an example of the order management file 11 held by the order management apparatus 10. As shown in FIG. 2, the order management file 11 stores the order information in association with the slip number. Specifically, the order management file 11 stores the order time, menu item, number of menu items, and amount for each slip number. Further, the order management file 11 indicates, for each slip number, take-out information indicating that the ordered menu item is a take-out product and whether cooking of the ordered menu item has been completed. Status information and cancellation information indicating that if an order is canceled after receiving an order are stored. The cancellation information is the time when the cancellation of the order is accepted. When a specific slip number is notified from the order receiving device 50, the order management device 10 reads the order information associated with the slip number from the order management file 11 and transmits (provides) the order information to the order receiving device 50 that is the notification source. To do.

  In addition, each time new order information is registered in the order management file 11, the order management apparatus 10 creates cooking instruction data for food and drink menu items included in the order information and transmits it to the kitchen terminal 20. Thereby, in the kitchen terminal 20, the cooking instruction | indication of the ordered food / beverage menu item is output by a display, a printing, an audio | voice, etc.

  In addition, when the completion notification indicating that cooking of the ordered food / drink menu item is completed is transmitted from the kitchen terminal 20, the order management apparatus 10 completes the status of the corresponding order information in the order management file 11. Change to The completion notification includes a slip number for specifying order information, an order time, and a menu item.

  Further, every time new order information is registered in the order management file 11, the order management apparatus 10 creates print data of the order slip based on the order information and transmits it to the slip issuing machine 30. As a result, the order slip is printed and issued from the slip issuing machine 30.

  In addition, when the order number of the customer who performs accounting is notified from the POS terminal 40, the order management apparatus 10 reads the order information associated with the slip number from the order management file 11 and transmits it to the POS terminal 40. Thereby, in the POS terminal 40, the accounting process of the food and drink price is executed using the order information.

[Order receiving device 50]
FIG. 3 is a block diagram showing an electrical connection of the order receiving device 50. As shown in FIG. 3, the order receiving apparatus 50 includes a CPU 51, a ROM 52 that stores fixed information such as a control program in advance, a RAM 53 that functions as a work area, a touch panel controller 54, a touch panel 55, and a display controller. 56, a liquid crystal display (LCD) 57, a communication interface (I / F) 58, and an HDD 59.

  The CPU 51 comprehensively controls the operation of each unit of the order receiving device 50 in cooperation with various programs stored in the ROM 52 and the HDD 59. A touch panel controller 54, a display controller 56, a communication interface 58, and an HDD 59 are connected to the CPU 51 via the bus line B1. The touch panel controller 54 captures an input signal from the touch panel 55 into the CPU 51. The display controller 56 drives and controls the liquid crystal display 57 based on the image data, and causes the liquid crystal display 57 to display an image corresponding to the image data. The communication interface 58 is an interface for enabling the CPU 51 to perform data communication with other devices via the network N.

  In the HDD 59, an OS, a computer program, various files, and the like are installed. The CPU 51 executes processing according to the OS and computer program.

  In addition, the HDD 59 stores a department file 591 and a PLU file 592 as setting information for generating an order input screen D (FIG. 6) that supports an order receiving operation.

Here, FIG. 4 is a schematic diagram showing the file structure of the department file 591. The department file 591 registers a department 591b, a tag position 591c, and a remark 591d in association with a two-digit department number 591a that identifies the department. FIG. 4 shows an example in which the following nine departments (01 to 09) are registered in the department number 591a.
01: Drinks 02: Dessert 03: Japanese candy 04: Japanese and Western food 05: Rice stuff 06: Nabe stuff 07: Udon & Soba 08: Single dish 09: Healthy vegetables and salad

  In the department 591b, the department name of the department is registered. In the tag position 591c, an arrangement of a department button D11a for displaying a department name in the department tag column D11 (see FIG. 6) is registered. In the present embodiment, it is assumed that a row and a column indicating the position of the department button D11a are registered in the tag position 591c as the arrangement of the department button D11a. The remark 591d is a column in which various information can be written as text for information management, for example.

  FIG. 5 is a schematic diagram showing the file structure of the PLU file 592. The PLU file 592 registers a department 592b, an image link 592c, a menu name 592d, a unit price 592e, an assignment 592f, and a category 592g in association with a code 592a for specifying a menu item. The department 592b represents the department number 591a in the department file 591.

  The image link 592c defines a link to the image data displayed on the menu button D12a in the menu item column D12 (see FIG. 6). These images are installed in the HDD 59 of each order receiving device 50 or an external device (for example, the order management device 10) accessible via the network N. In the menu name 592d, the text of the item name of the menu item is registered. In the unit price 592e, a record of the unit price of the menu item is registered. In the allocation 592f, the allocation position of the menu button D12a in the menu item column D12 (see FIG. 6) of the menu item is registered.

  A category 592g indicates a category to which the menu item belongs. Menu items are classified as “Grand Menu” that classifies food and drink menu items provided as a single menu, “Banquet” that classifies food and drink menu items provided as banquet menus, and menus for children "Children" that classifies food and drink menu items to be served, "Lunch" that classifies food and drink menu items that are provided as lunch menus, "Take-out" that classifies food and drink menu items that are provided as take-out menus, etc. It is. In this embodiment, “Grand Menu”, “Banquet”, “Children”, “Lunch”, and “Takeaway” are “1”, “2”, “3”, “4”, “ It is shown using the number “5”.

  As can be seen from FIG. 4 and FIG. 5 described above, for example, the code “0001” for specifying the menu item defines “Blend Coffee” in the section “Drink”, and the unit price “¥ 350”. Is set. The code “0002” defines “ice coffee” in the section “drink” and sets a unit price of “¥ 350”.

  Next, processing executed by the CPU 51 in accordance with the OS and computer program installed in the HDD 59 of the order receiving device 50 will be described.

  The CPU 51 displays the order input screen D as shown in FIG. 6 on the liquid crystal display 57 by controlling the display controller 56. The order input screen D has a first area D1a for displaying various selection buttons and a second area D1b for displaying order contents and customer information. In the first area D1a, a menu category part D10, a department tag field D11, a menu item field D12, an order transmission button D13, a function key field D14, and the like are displayed. In the second area D1b, an order identification information column D21, an order list D22, and a list operation unit D23 are displayed.

  In the menu category section D10, “grand menu”, “banquet”, “children”, “lunch”, and “takeaway” category buttons D10a are displayed as objects that can be touch-designated by the touch panel 55. When the category button D10a is touch-designated, the department tag column D11 and the menu item column D12 corresponding to the category button D10a that is touch-designated are displayed.

  In the department tag column D11, a department button D11a on which the text of the department name registered in the department 591b of the department file 591 is displayed as an object that can be touch-designated by the touch panel 55.

  In the menu item column D12, in the initial state, corresponding to the code 592a of the PLU file 592, the image data of the link destination in which the image link 592c is defined and the orderable product name registered in the menu name 592d. A menu button D12a on which text is displayed is displayed as an object that can be touch-designated by the touch panel 55.

  In the order identification information column D21, a slip number button D21a for inputting a slip number, a table number button D21b for inputting a table number, a number button D21c for inputting the number of customers, and a customer group are input. A customer layer button D21d for customer and a customer information addition button D21e for inputting customer information in addition to the customer layer are displayed as objects that can be touch-designated by the touch panel 55. Here, the slip number is a number given when an order is received, and functions as identification information for identifying individual orders. The slip number may be automatically assigned (input) or may be manually input. The order identification information column D21 is provided with a customer information display area D21f for displaying customer information related to the customer input through the operation of the customer information addition button D21e.

  An order history is displayed in the order list D22. In the order list D22, menu item order information D22a of menu items touch-designated on the order input screen D by the touch panel 55 is displayed as a list in order of order (time series) as objects that can be touch-designated by the touch panel 55. The menu item order information D22a includes menu items, the number of orders, and the amount (unit price × number of orders). In the order list D22, a focus D22b is displayed in the row of the menu item order information D22a designated by touch, indicating that the menu item order information D22a is selected.

  In the order list D22, menu item order information D22a of the ordered menu items is displayed as a list. Menu item order information D22a is displayed in order from top to bottom. In the order list D22, an indication that the order has been completed and the order to the order management apparatus 10 are displayed under the menu item order information D22a in which the order transmission button D13 is touched and the order information is transmitted to the order management apparatus 10. Order time information D22c indicating the information transmission time is displayed.

  The list operation unit D23 is displayed in the order list D22. In the list operation unit D23, a cancel button D23a, an add button D23b, and a move button D23c are displayed as objects that can be touch-designated by the touch panel 55. The cancel button D23a instructs to cancel the order of the menu item order information D22a which is touch-designated and the focus D22b is displayed. The add button D23b is for ordering the same menu item as the menu item order information D22a which is touch-designated and the focus D22b is displayed. The move button D23c is for moving the focus D22b up and down.

  The order transmission button D13 is displayed as an object that can be touched by the touch panel 55. The order transmission button D13 is for confirming the order and instructing transmission of the order information to the order management apparatus 10.

  In the function key column D14, a quantity increase button D14a, a quantity decrease button D14b, a return button D14c, and an order cancel button D14d are displayed as objects that can be touch-designated by the touch panel 55. The quantity increase button D14a instructs execution of processing for increasing the number of orders. The quantity reduction button D14b instructs execution of a process for reducing the number of orders. The return button D14c indicates execution of processing for returning the button displayed in the first area D1a from the currently displayed one to the one displayed most recently.

  In such an order input screen D, when inputting a menu item, a desired category button D10a of a desired menu category part D10 is touch-designated, a department tag column D11 is touch-designated, and a plurality of departments (“drink ”,“ Desert ”,“ Japanese candy ”,“ Japanese / Western food ”,“ Miso stuff ”,“ Nabe stuff ”,“ Udon & soba ”,“ One dish ”and“ Kenna and salad ”), select the desired department It is possible. For example, when the category button D10a of the “grand menu” in the menu category portion D10 is touched and the department button D11a of the “single dish” in the department tag column D11 is touched, the example is shown in FIG. As shown, the order input screen D for “one dish” is displayed. For example, in a menu item such as a salad, when the menu button D12a is operated, a sub-button for designating a dressing type, “onion onion” or the like is displayed so as to be touch-operable. Depending on the touch designation of the sub button, information such as the type of dressing and “onionuki” is included in the order information.

  Next, an order receiving process using the order input screen D as described above will be described. As a premise of this process, it is assumed that at least the slip number input is completed among the items included in the order identification information column D21 of the order input screen D.

  When any one of the menu buttons D12a is touched to select a menu item, the CPU 51 of the order receiving device 50 displays the menu item order information D22a of the selected menu item on the order list D22 of the order input screen D. . Next, when the order transmission button D13 is touched, the CPU 51 sets the status of the menu item displayed on the order input screen D to “ordered”. At this time, the order contents such as the “ordered” menu item, the number of orders, the amount of money (unit price × number of orders) displayed in the order list D 22 of the order input screen D are stored in the work area of the RAM 53. Therefore, when the order details such as the number of orders are confirmed by touching the order transmission button D13, the CPU 51 uses the confirmed order details as order information and transmits it to the order management apparatus 10 together with the slip number in the order identification information column D21. Thus, the slip number and the order information are associated with each other and stored in the order management file 11 of the order management apparatus 10. The CPU 51 repeats the ordering process every time an ordering operation is performed.

  In addition, when the touch designation is made in the menu item order information D22a displayed in the order list D22 and the cancel button D23a is designated by the touch, the CPU 51 accepts the cancellation for the menu item order information D22a, and displays the cancellation information. It transmits to the order management apparatus 10. The cancellation information includes the name of the product for which the cancellation of the order has been received, the number of orders, the price, the order time, and the like. At this time, the CPU 51 displays the display of the menu item order information D22a indicating the menu item order information D22a whose order has been canceled with a double line on the text of the name of the menu item, the number representing the number of orders and the amount of money, and the status information. Change to the display where is drawn. Then, under the menu item order information D22a whose order has been canceled, the CPU 51 displays a cancellation message (“corrected” in the drawing) and a cancellation time indicating the transmission time of the cancellation information to the order management apparatus 10. Information D22d is displayed.

  As described above, in this embodiment, the liquid crystal display 57 arranged in the customer table displays the order history stored in the order management file 11.

[POS terminal]
FIG. 7 is a block diagram showing electrical connection of the POS terminal 40. The POS terminal 40 includes a CPU 61, a ROM 62 that stores in advance fixed information such as a control program, a RAM 63 that functions as a work area, a touch panel controller 64, a touch panel 65, a display controller 66, and a liquid crystal display (LCD). 67, a printer controller 70, a receipt printer 71, a communication interface (I / F) 68, and an HDD 69.

  The CPU 61 comprehensively controls the operation of each unit of the POS terminal 40 in cooperation with various programs stored in the ROM 62 and the HDD 69. A touch panel controller 64, a display controller 66, a printer controller 70, a communication interface 68, and an HDD 69 are connected to the CPU 61 via the bus line B2. The touch panel controller 64 takes an input signal from the touch panel 65 into the CPU 61. The display controller 66 drives and controls the liquid crystal display 67 based on the image data, and causes the liquid crystal display 67 to display an image corresponding to the image data. The printer controller 70 drives and controls the receipt printer 71 in accordance with a command from the CPU 61, and prints and issues a receipt corresponding to the print data. The communication interface 68 is an interface for enabling the CPU 61 to perform data communication with other devices via the network N.

  The receipt printer 71 issues a receipt 700 (see FIG. 11) in transaction units, and performs printing on journal paper in parallel. The receipt printer 71 holds the receipt paper in the paper storage unit while being wound in a roll shape. The receipt printer 71 pulls out and conveys the receipt sheet held in the sheet storage unit, prints information on the receipt sheet in this conveyance process, generates a receipt 700, and cuts and issues the generated receipt 700.

  In the HDD 69, an OS, a computer program, various files, and the like are installed. The CPU 61 executes processing according to the OS and computer program. The HDD 69 stores a department file 591 and a PLU file 592, a sales file 601 for storing sales data, a receipt format, and the like.

  Next, accounting processing executed by the CPU 61 in accordance with the OS and computer program installed in the HDD 69 will be described.

  In the settlement process, the CPU 61 operates as a settlement unit 81, an issuing unit 82, etc. as shown in FIG. 7 according to the computer program.

  The settlement process will be described along the flowchart shown in FIG. In the settlement process, the CPU 61 first displays a slip number input screen D2 (FIG. 9) on the liquid crystal display 67 (step S21).

  Here, FIG. 9 is a diagram showing an example of the slip number input screen D2. The slip number input screen D2 has an input field D2a for accepting input of a slip number, and an OK key D2b for instructing confirmation of the slip number. The form of entering the slip number is not particularly limited. For example, a number key (not shown) or the like is displayed on the slip number input screen D2 so that it can be touched and manually entered via the number key. The slip number registered in the management file 11 may be displayed in a selectable manner on the slip number input screen D2 and may be selectively input from the displayed slip numbers.

  Returning to FIG. 8, when the CPU 61 receives the input of the slip number (step S <b> 22), the order information associated with the slip number is acquired from the order management file 11 by notifying the order management apparatus 10 of the slip number. (Step S23). The order management file 11 includes the total amount of transactions for which the input of the slip number has been accepted in step S22.

  Subsequently, the CPU 61 operates as the settlement means 81 and performs a settlement process for settlement of the ordered item related to one transaction (step S24). In this settlement process, the CPU 61 displays on the liquid crystal display 67 a deposit amount input screen D3 (FIG. 10) that accepts the deposit amount input.

  Here, FIG. 10 is a diagram illustrating an example of a deposit amount input screen D3. The deposit amount input screen D3 includes an input field D3a for accepting an input of the deposit amount, and an OK key D3b for instructing confirmation of the deposit amount. The deposit amount input form is not particularly limited, and for example, a numeric key (not shown) or the like may be displayed on the deposit amount input screen D3 so that touch designation is possible, and may be manually input via the numeric key.

  Next, when receiving an input of the deposit amount, the CPU 61 determines whether or not the received deposit amount is equal to or greater than the total amount acquired in step S23, and the received deposit amount is equal to or greater than the total amount acquired in step S23. In such a case, the deposit amount is approved as a deposit including the price and settled. Then, the CPU 61 calculates the change amount and stores sales data including the total amount of transaction, the deposit amount and the change amount in the sales file 601. Here, payment is described as an example of cash payment, but payment may be payment by electronic money or payment by credit card. If the received deposit amount is less than the total amount acquired in step S23, the CPU 61 displays a screen prompting the user to re-enter the deposit amount without making a settlement.

  When the settlement is completed, the CPU 61 operates as the issuing means 82 and causes the receipt printer 71 to issue the receipt 700 (FIG. 11) (step S25). Specifically, the CPU 61 generates receipt print data including sales data in the receipt format, and causes the receipt printer 71 to issue a receipt 700 based on the receipt print data. In the present embodiment, this receipt 700 corresponds to an order history display sheet.

  FIG. 11 is a diagram illustrating an example of a receipt 700. The receipt 700 includes issue date information 700a indicating the issue date of the receipt 700, transaction specifying information 700b indicating information specifying a transaction, order history information 700c indicating order history, and payment information 700d indicating information related to payment, Is displayed.

  The transaction specifying information 700b includes a slip number, the number of customers, a table number, and customer information. These pieces of information are the same as those displayed in the order identification information column D21 on the order entry screen D.

The order history information 700c displays a list of orders in time series. The order history information 700c is the same as the information displayed in the order list D22 on the order input screen D. In other words, the order history information 700c includes menu items, the number, and the amount of money related to the order. Further, the order history information 700c displays a canceled order. A canceled order is given a double line indicating that it has been canceled. Further, the order history information 700c includes order time, cancellation time, and comments (onions) as auxiliary information related to orders.
Note that the display regarding comments and cancellations is displayed only when it is included in the order history acquired from the order management file 11.

  In the example of the receipt 700, an order of “through”, “hashi” and “wet towel” is ordered at 19:25, and “edamame”, “large mug”, “medium mug”, “oolong tea” are ordered at 19:30. The order of “Vegetables with plenty of vegetables” was canceled at 19:35, and “Daikon and Mizuna Salad”, “Fries” and “Kyotofu and Yuba Salad” were ordered at 20: 100. I understand that it was done.

  The settlement information 700d includes the number of items ordered (24 points), the total amount of transactions (4,970 yen), the deposit amount (5,000 yen), and the change amount (30 yen). The number of ordered items and the total amount of transactions are the same as the information displayed in the order list D22 on the order input screen D.

  As described above, in the present embodiment, when the settlement is completed, the CPU 61 operates as the issuing unit 82 and is stored in the order management file 11 as a storage unit that stores the order history of the ordered items related to the transaction. The receipt printer 71 is made to issue a receipt 700 displaying the order history. Therefore, the customer can confirm the order history by looking at the receipt 700. That is, according to the present embodiment, it is possible to provide an environment in which the customer can confirm the order history.

  The embodiment of the present invention has been described above, but the present invention is not limited to this, and various modifications, substitutions, additions, and the like are possible without departing from the spirit of the present invention.

  For example, in the above embodiment, the order history sheet is applied to the receipt. However, the present invention is not limited to this, and the order history sheet may be a separate sheet separate from the receipt.

  Further, for example, in the above embodiment, the order management file 11 is held by the order management apparatus 10, but the present invention is not limited to this, and the order reception apparatus 50 and the POS terminal 40 may be held in the HDDs 59, 69 and the like. Good.

  The program executed by the order receiving device 50 and the POS terminal 40 according to the above embodiment may be configured to be provided by being incorporated in advance in a ROM or the like. The program may be provided by being recorded in a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD in an installable or executable format file. Good.

  Further, the program may be provided by being stored on a computer connected to a network such as the Internet and downloaded via the network. Further, the program may be provided or distributed via a network such as the Internet.

10 Order Management Device 11 Order Management File (Storage Unit)
40 POS terminal (accounting equipment)
50 Order Accepting Device 71 Receipt Printer (Printer)
81 Settlement means 82 Issuing means 700 Receipt (order history display sheet)
A order system

JP 2008-299821 A

Claims (6)

A settlement means for settlement of an order for one transaction;
An issuing means for causing the printer to issue an order history sheet displaying the order history stored in the storage unit storing the order history of the order item related to the transaction when the settlement is completed;
An accounting device comprising:   The accounting apparatus according to claim 1, wherein the order history sheet is a receipt. The order history includes auxiliary information about the order,
The accounting apparatus according to claim 1, wherein the order history sheet displays the auxiliary information.   The accounting apparatus according to claim 3, wherein the auxiliary information includes an order time. The order history includes information regarding order cancellation,
The accounting apparatus according to claim 1, wherein the history sheet displays the canceled order. An accounting apparatus according to any one of claims 1 to 5,
A display arranged on a customer table and displaying the order history stored in the storage unit;
Order system with.

Images