JP2011518494A5 - - Google Patents

Download PDF

Info

Publication number
JP2011518494A5
JP2011518494A5 JP2011503004A JP2011503004A JP2011518494A5 JP 2011518494 A5 JP2011518494 A5 JP 2011518494A5 JP 2011503004 A JP2011503004 A JP 2011503004A JP 2011503004 A JP2011503004 A JP 2011503004A JP 2011518494 A5 JP2011518494 A5 JP 2011518494A5
Authority
JP
Japan
Prior art keywords
voice
application
user device
receiving system
voice message
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
JP2011503004A
Other languages
English (en)
Japanese (ja)
Other versions
JP2011518494A (ja
JP5588429B2 (ja
Filing date
Publication date
Priority claimed from US12/060,280 external-priority patent/US8270580B2/en
Application filed filed Critical
Publication of JP2011518494A publication Critical patent/JP2011518494A/ja
Publication of JP2011518494A5 publication Critical patent/JP2011518494A5/ja
Application granted granted Critical
Publication of JP5588429B2 publication Critical patent/JP5588429B2/ja
Expired - Fee Related legal-status Critical Current
Anticipated expiration legal-status Critical

Links

JP2011503004A 2008-04-01 2009-02-23 インタラクティブ音声広告交換局 Expired - Fee Related JP5588429B2 (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US12/060,280 2008-04-01
US12/060,280 US8270580B2 (en) 2008-04-01 2008-04-01 Interactive voice advertisement exchange
PCT/US2009/034819 WO2009145942A1 (en) 2008-04-01 2009-02-23 Interactive voice advertisement exchange

Publications (3)

Publication Number Publication Date
JP2011518494A JP2011518494A (ja) 2011-06-23
JP2011518494A5 true JP2011518494A5 (enExample) 2012-04-12
JP5588429B2 JP5588429B2 (ja) 2014-09-10

Family

ID=41117214

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2011503004A Expired - Fee Related JP5588429B2 (ja) 2008-04-01 2009-02-23 インタラクティブ音声広告交換局

Country Status (13)

Country Link
US (1) US8270580B2 (enExample)
EP (1) EP2260449B1 (enExample)
JP (1) JP5588429B2 (enExample)
KR (1) KR101602511B1 (enExample)
CN (1) CN101990678A (enExample)
AU (1) AU2009251764B2 (enExample)
BR (1) BRPI0910818A2 (enExample)
CA (1) CA2717078C (enExample)
MX (1) MX2010010519A (enExample)
MY (1) MY169765A (enExample)
RU (1) RU2010140139A (enExample)
WO (1) WO2009145942A1 (enExample)
ZA (1) ZA201006090B (enExample)

Families Citing this family (30)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20080319841A1 (en) * 2007-06-21 2008-12-25 Robert Ian Oliver Per-Machine Based Shared Revenue Ad Delivery Fraud Detection and Mitigation
US20110153378A1 (en) * 2009-12-18 2011-06-23 Nortel Networks Limited Methods and Systems for Managing Customer Contacts in a Contact Center
EP2643979A1 (en) * 2010-11-24 2013-10-02 Pmt Method for playing a sequence of audio contents as waiting message, and call centre system
FR2967803B1 (fr) * 2010-11-24 2013-08-16 Pmt Procede pour jouer une sequence de publicites comme message d'attente, et systeme de centre d'appels
US9619812B2 (en) * 2012-08-28 2017-04-11 Nuance Communications, Inc. Systems and methods for engaging an audience in a conversational advertisement
US9113213B2 (en) 2013-01-25 2015-08-18 Nuance Communications, Inc. Systems and methods for supplementing content with audience-requested information
US10157618B2 (en) 2013-05-02 2018-12-18 Xappmedia, Inc. Device, system, method, and computer-readable medium for providing interactive advertising
CN105205695A (zh) * 2015-08-31 2015-12-30 武汉艾菲比特信息传媒有限公司 一种基于互联网的广告交互系统及方法
US9978366B2 (en) 2015-10-09 2018-05-22 Xappmedia, Inc. Event-based speech interactive media player
CN105187982A (zh) * 2015-10-19 2015-12-23 江南大学 基于语音和体感技术的智能音箱系统及其控制方法
US10714081B1 (en) * 2016-03-07 2020-07-14 Amazon Technologies, Inc. Dynamic voice assistant interaction
US10713693B2 (en) * 2016-03-11 2020-07-14 Devnet, Inc. Method and apparatus for advertising content management
US10531157B1 (en) 2017-09-21 2020-01-07 Amazon Technologies, Inc. Presentation and management of audio and visual content across devices
US10477022B2 (en) 2017-11-22 2019-11-12 Repnow Inc. Automated telephone host system interaction
US11900928B2 (en) 2017-12-23 2024-02-13 Soundhound Ai Ip, Llc System and method for adapted interactive experiences
WO2019125486A1 (en) * 2017-12-22 2019-06-27 Soundhound, Inc. Natural language grammars adapted for interactive experiences
US11270071B2 (en) 2017-12-28 2022-03-08 Comcast Cable Communications, Llc Language-based content recommendations using closed captions
CN110517096A (zh) * 2019-08-30 2019-11-29 百度在线网络技术（北京）有限公司 内容植入方法、装置、电子设备及存储介质
US20210117882A1 (en) 2019-10-16 2021-04-22 Talkdesk, Inc Systems and methods for workforce management system deployment
US12271848B2 (en) 2019-10-29 2025-04-08 Talkdesk, Inc. Systems and methods for recommending rules for routing calls
US11736615B2 (en) 2020-01-16 2023-08-22 Talkdesk, Inc. Method, apparatus, and computer-readable medium for managing concurrent communications in a networked call center
US12225156B2 (en) * 2021-02-17 2025-02-11 MBTE Holdings Sweden AB Call control for providing targeted content
US11677875B2 (en) 2021-07-02 2023-06-13 Talkdesk Inc. Method and apparatus for automated quality management of communication records
US11856140B2 (en) 2022-03-07 2023-12-26 Talkdesk, Inc. Predictive communications system
US11736616B1 (en) 2022-05-27 2023-08-22 Talkdesk, Inc. Method and apparatus for automatically taking action based on the content of call center communications
US11971908B2 (en) 2022-06-17 2024-04-30 Talkdesk, Inc. Method and apparatus for detecting anomalies in communication data
CA3207114A1 (en) * 2022-07-14 2024-01-14 Say It Now Ltd. System and method for a smart connected device to play and respond to a digital ad tag with an embedded voice application
US11943391B1 (en) 2022-12-13 2024-03-26 Talkdesk, Inc. Method and apparatus for routing communications within a contact center
US12381983B2 (en) 2023-03-06 2025-08-05 Talkdesk, Inc. System and method for managing communications in a networked call center
US12395588B2 (en) 2023-08-28 2025-08-19 Talkdesk, Inc. Method and apparatus for creating a database of contact center response records

Family Cites Families (19)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6819759B1 (en) * 1999-07-01 2004-11-16 Sprint Communications Company, L.P. System and method for providing personalized and customized services for call center customers waiting in queue
US6891942B1 (en) * 1999-09-16 2005-05-10 Mci, Inc. Method and system for using caller preferences to direct special call handling
DE10008782A1 (de) * 2000-02-18 2001-08-30 Deutsche Telekom Ag Verfahren zur Werbung in sprachgestützten Telekommunikationsverbindungen
KR20010093036A (ko) 2000-03-28 2001-10-27 한형남 인터넷 광고에 따른 인터넷 전화 서비스 방법 및 시스템
US20020046030A1 (en) * 2000-05-18 2002-04-18 Haritsa Jayant Ramaswamy Method and apparatus for improved call handling and service based on caller's demographic information
US20020174425A1 (en) 2000-10-26 2002-11-21 Markel Steven O. Collection of affinity data from television, video, or similar transmissions
US20020051521A1 (en) * 2000-10-27 2002-05-02 Patrick R. Scott Communication service with advertisement
US20040223593A1 (en) * 2000-12-21 2004-11-11 Timmins Timothy A. Technique for realizing individualized advertising and transactions through an information assistance service
US7110524B2 (en) * 2001-08-07 2006-09-19 Qwest Communications International, Inc. Method and system for call queueing and customer application interaction
US6683941B2 (en) * 2001-12-17 2004-01-27 International Business Machines Corporation Controlling advertising output during hold periods
US20030216923A1 (en) * 2002-05-15 2003-11-20 Gilmore Jeffrey A. Dynamic content generation for voice messages
US7418095B2 (en) 2003-03-06 2008-08-26 At&T Knowledge Ventures, L.P. System and method for providing caller activities while in queue
JP2004312093A (ja) * 2003-04-02 2004-11-04 Oki Electric Ind Co Ltd 広告ガイダンスシステム及び方法
US7130386B2 (en) * 2003-05-09 2006-10-31 Lucent Technologies Inc. System for providing commercial advertising to a telephone user on hold
US7697673B2 (en) * 2003-11-17 2010-04-13 Apptera Inc. System for advertisement selection, placement and delivery within a multiple-tenant voice interaction service system
KR101095143B1 (ko) 2004-03-06 2011-12-16 주식회사 케이티 상담원 연결 대기시 서비스 제공 시스템 및 그 제공 방법
US7248860B2 (en) * 2004-12-15 2007-07-24 General Motors Corporation Method and system for customizing hold-time content in a mobile vehicle communication system
CA2592862A1 (en) 2004-12-28 2006-07-06 R. Sivakumar Tie-up advertisement in telecommunication
US20070116227A1 (en) * 2005-10-11 2007-05-24 Mikhael Vitenson System and method for advertising to telephony end-users

Similar Documents

Publication Publication Date Title
JP2011518494A5 (enExample)
RU2010140139A (ru) Блок обмена интерактивными голосовыми рекламными объявлениями
US8457670B2 (en) System and method for peer-to-peer advertising between mobile communication devices
US8442429B2 (en) System for providing audio messages on a mobile device
WO2009117322A3 (en) Method and system for targeted content placement
US20110295668A1 (en) Management of advertising related data on networked mobile computing devices
JP2010504044A5 (enExample)
US20070106557A1 (en) Advertisements with Compensation for Attention
US20110119131A1 (en) System and method for peer-to peer advertising between mobile communication devices
WO2008005779A3 (en) System and method for providing advertisement
JP2012104147A5 (enExample)
CN106537925A (zh) 使得能够在经由移动设备访问的互联网网页上嵌入、流传送和显示视频广告和内容的系统和方法
EP2096597A3 (en) Advertising Payment based on Confirmed Activity Prediction
WO2010027243A3 (ko) 온라인 광고에 대한 과금을 위한 방법, 시스템 및 컴퓨터 판독 가능한 기록 매체
US12045853B2 (en) Methods and systems for online to offline conversion tracking an optimization
CA2900900A1 (en) Method of delivering an advertising message
WO2006091970A3 (en) System and method to merge pay-for-performance advertising models
EP3127075A1 (en) Systems and methods for providing advertising services to devices with an advertising exchange
US11790394B2 (en) Methods and systems for automatic call routing with no caller intervention using anonymous online user behavior
CN101340431A (zh) 一种在网络数字媒体中发布广告的方法
US20120158484A1 (en) System for use in optimizing advertising delivery for inbound call campaigns
WO2009097378A3 (en) Telephonic system of aggregating multiple advertisers or products within an on-demand consumer-accessible database and method thereof
US9002731B2 (en) System and method for individual sequential campaign
WO2010039001A3 (ko) 광고주가 캘린더를 이용하여 검색 광고에 대한 입찰을 수행할 수 있도록 하기 위한 방법, 시스템 및 컴퓨터 판독 가능한 기록 매체
CN101212327B (zh) 使用短消息辅助手机广告发布的方法与系统