JP2011107771A - Gift mediation system and gift mediation method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a mediation system for a gift from a client to a recipient, which reliably transmits gift information to the recipient, and selects a gift system as the client desires. <P>SOLUTION: The gift mediation system includes: a gift selection part 115 receiving a selection operation related to the gift system; a gift identifier issuing part 116 issuing a gift identifier corresponding to the selection operation of the gift system to a client communication terminal 20; a management database 140 accumulating the kind of the gift system and the gift identifier in association with each other; a transmission part 21b transmitting the gift identifier to a recipient communication terminal 30; and an information distribution part 117 collating the management database, and distributing gift confirmation information allocated to the gift identifier. The gift confirmation information distributed from the information distribution part 117 includes a field for input reception approval information for approving reception of the gift, and includes a recipient information input filed for inputting customer information of the recipient according to the kind of the gift system. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a gift mediation system and method for mediating gift presentation from a gift giver to a gift recipient via a communication network.

  In recent years, with the spread of communication networks represented by the Internet and mobile phone networks, shopping using communication networks has been actively performed. In shopping using a communication network, not only purchases of goods used by the person himself, but also purchases goods for the purpose of giving to others (Patent Document 1).

  In Patent Document 1, a service provider sends a URL (Uniform Resource Locator) of a Web page on which an item to be presented by a gift recipient is sent to the gift recipient by e-mail. A system is disclosed in which goods are delivered to a gift recipient by inputting a delivery address or the like. According to the technique disclosed in Patent Document 1, it is possible to present a gift to a gift recipient without requiring a complicated procedure.

JP 2004-62287 A

  However, in the technique disclosed in Patent Document 1, a URL is sent from a service provider that manages the URL of a Web page on which a gift product is posted. For this reason, there is a problem that when receiving mail is restricted in order to prevent junk mail at the recipient's communication terminal, mail from the service provider is not received and gifts cannot be presented. .

  The present invention has been made in view of such circumstances, and in a system that mediates gift presentation from a gift giver to a gift recipient via a communication network, the gift gift information is more reliably notified to the gift recipient. An object of the present invention is to provide a gift mediation system and a gift mediation method capable of selecting a gift presenting method according to the request of the presenter.

  In order to solve the above-mentioned problems, the present invention is a gift mediation system that mediates gift presentation from a gift giver to a gift recipient via a communication network, which is used by the gift giver and can be connected to the communication network. A main-side communication terminal, a gift-destination-side communication terminal that can be used by a gift destination and can be connected to a communication network, and a management server that manages information related to gifts presented to the gift-destination by the gift giver

  The management server receives a gift selection unit that accepts a selection operation related to a gift presentation method in response to a request from the gifter side communication terminal, and a gift identifier corresponding to the selection method of the gift method to the gifter side communication terminal. Gift identifier issuing unit, a management database that stores the gift identifier selected by the gift selection unit and the gift identifier issued by the gift identifier issuing unit in association with each other, And an information distribution unit that distributes presentation confirmation information assigned to the gift identifier by accepting access based on the management database.

  On the other hand, in the present invention, the gifter side communication terminal has a transmission unit that transmits the gift identifier acquired from the gift management unit to the giftee side communication terminal, and the giftee side communication terminal receives the gift from the gifter side communication terminal. A receiving unit that receives the identifier, and a browser unit that accesses the gift confirmation information based on the gift identifier received by the receiving unit. The gift confirmation information delivered from the information delivery department includes an input field for receipt acceptance information for accepting receipt of the gift, and the recipient receives the gift according to the type of the gift method selected by the giver. A customer information input field for inputting customer information is included.

Other inventions include a gifter side communication terminal that can be used by a gifter and connectable to a communication network, a giftee side communication terminal that can be used by a giftee and that can be connected to a communication network, and a gifter A gift brokering method that mediates gift presentation from the gift recipient to the recipient using a management server that manages information related to gifts presented to
(1) In the management server, a gift selection step of accepting a selection operation related to a gift presentation method in response to a request from the gifter side communication terminal;
(2) Issuing a gift identifier corresponding to the gift method selection operation to the presenter's communication terminal, and associating the type of the gift method selected by the presenter with the issued gift identifier in the management database A gift identifier issuance step to be accumulated;
(3) A gifting step of acquiring the gift identifier issued in the gift identifier issuing step by the gifter side communication terminal and transmitting it to the giftee side communication terminal;
(4) an information distribution step in which, in the management server, access from the gift-end communication terminal based on the gift identifier is received through the communication network, the management database is checked, and the presentation confirmation information assigned to the gift identifier is distributed; Is provided. The gift confirmation information delivered from the information delivery department includes an input field for receipt acceptance information for accepting receipt of the gift, and the recipient receives the gift according to the type of the gift method selected by the giver. A customer information input field for inputting customer information is included.

  In these inventions, when a gift presenter gives a gift to a recipient, the gift first requests the management server to issue a gift identifier, and sends the gift identifier issued by the management server to the gift recipient. Transmits the acquired gift identifier to the recipient by e-mail or the like. As described above, in the present invention, since the gift giver sends the gift gift information to the recipient side communication terminal, even if the recipient's communication terminal is restricted from receiving e-mails, etc. The mail from the main can be received, and the information of gift gift can be surely notified to the recipient. Here, the “gift identifier” is URL information of a Web page for a gift destination to be accessed from a communication terminal (gift side communication terminal) used by the gift recipient, and is given by the gift giver for the gift gift. This is a unique ID that identifies a gift.

  In addition, since the gift giver can select a method to give a gift when requesting a gift, the gift giver can choose a gift item, such as the type of gift product, according to the circumstances and preferences of the recipient. Gifts can be presented. Here, the gift presenting method includes a service such as a coupon that can be used in a store, and a service for delivering a product to a gift recipient.

  Further, in the present invention, since the gift recipient confirms the gift confirmation information selected by the gift giver according to the gift presenting method, only appropriate information corresponding to the format of the gift presenting method can be distributed to the gift recipient. it can. Specifically, when a service for delivering a product to a recipient is selected, the gift confirmation information can be a Web page including a field for inputting customer information, while a coupon at a store is used. When provision of a service or the like is selected, the present confirmation information does not include a column for inputting customer information, and can be a Web page on which only information necessary for handing over coupons is posted.

  In the above invention, in the gift selection unit, provision of the service in the store can be selected as a gift presentation method, and the management server responds to an input operation to the input field of the receipt acceptance information in the information distribution unit, The communication database further includes a value information issuing unit that issues value information that guarantees the provision of services in the store. In the management database, the value information issued by the value information issuing unit and the gift identifier are stored in association with each other. The store is provided with a reading means for reading the value information when providing the service to the gift recipient, and searches the management database for a gift identifier associated with the read value information, and for the corresponding gift identifier, It is preferable to perform invalidation processing.

  In this case, by delivering value information that guarantees the provision of services at the store, such as coupons, to the recipient communication terminal, the gift recipient can receive services such as discounts only by presenting the value information to the store. it can. Here, the value information is information that guarantees the provision of the service in the store, and may be a combination of texts such as numbers and letters, and data such as character strings such as barcodes and QR codes are encoded. It may be indicated by graphic information corresponding to.

  Further, in the present invention, the management server invalidates the gift identifier associated with the value information that has been used and used in the store, so that it is possible to prevent redundant use of gifts.

  In the above invention, the gift selection unit can select the delivery of the product to the gift recipient as a gift presentation method, and the management server performs an input operation on the input field of the receipt acceptance information in the information distribution unit, and the gift recipient information In response to an input operation of customer information in the input field, a product delivery processing unit that executes product delivery procedure processing, and when delivery of the product is completed, a gift identifier related to delivery of the product is acquired as delivery completion information The management database further stores and stores the product delivery procedure process and the gift identifier in association with each other, and searches the management database for the gift identifier included in the delivery completion information acquired by the delivery confirmation unit. However, it is preferable to perform the invalidation process on the corresponding gift identifier.

  In this case, since the customer information is entered at the gift recipient side, it can be delivered to the location desired by the gift recipient, and the gift can be presented to the recipient without requiring complicated procedures. it can. Further, since the management server invalidates the gift identifier associated with the delivery completion information based on the delivery completion information, it is possible to prevent duplicate use of gifts.

  As described above, according to the present invention, information can be exchanged between parties such as from a gifter to a giftee when mediating gift gifts from the giftee to the giftee via a communication network. As a result, the gift presentation information can be more reliably notified to the recipient, and a gift can be presented according to the request of the presenter and the hobby / preference of the recipient.

FIG. 1 is a conceptual diagram illustrating a gift mediation system according to an embodiment. FIG. 2 is a block diagram illustrating a schematic configuration of the gift brokerage system according to the embodiment. FIG. 3 is a block diagram showing an internal structure of each device constituting the gift brokerage system according to the embodiment. FIG. 4 is a block diagram illustrating an internal structure of the management server according to the embodiment. FIG. 5 is a block diagram illustrating a block diagram illustrating an internal structure of the exchange management unit according to the embodiment. FIG. 6 is a flowchart illustrating the gift mediation method according to the embodiment.

(Outline of gift brokerage system and brokerage method)
Hereinafter, embodiments of a system and method for mediating gift gifts according to the present invention will be described in detail with reference to the accompanying drawings. FIG. 1 is a conceptual diagram showing a gift mediation system and mediation method according to this embodiment, and FIG. 2 is a block diagram showing the overall configuration of the gift mediation system according to this embodiment. Note that the functional blocks shown in the figure are so-called functional modules, which are configured by hardware such as devices and equipment, software having the functions, or a combination thereof, and the function for achieving a predetermined operation. Indicates the unit.

  The gift mediation system according to the present embodiment is a gift mediation system that mediates gift presentation from the giver A to the gift recipient B via a communication network. Specifically, as shown in FIG. 1, a gift presentation request is made to the management server 10 from the gifter side communication terminal 20 used by the gifter A ((1) in FIG. 1). At the time of this request, the presenter A can make a selection regarding the gift presentation method in the management server 10. The gift presenting method that can be selected here is a method of presenting value information (such as an electronic coupon) that can be transmitted and received using an e-mail or a Web page as a medium, or a method of presenting a product by delivering it to a home or the like. It has become.

  The management server 10 issues a gift identifier (unique URL) associated with the requested gift product and transmits it to the gifter side communication terminal 20 ((2) in FIG. 1). Here, this gift identifier is URL information of a Web page for a gift recipient to be accessed by the gift recipient, and is a unique ID that identifies a gift from the gift giver for the gift gift. Further, the Web page for the gift recipient has a format corresponding to the selection method of the gift method, and only information necessary for the selected gift method can be presented or input. In the management server 10, the product selected by the presenter and the presenting method type thereof are associated with the issued gift identifier and stored in the management database.

  Then, the gift giver A who has acquired the gift identifier transmits the gift identifier from the gift giver side communication terminal 20 used by the gift giver to the gift giver side communication terminal 30 used by the gift giver B (in FIG. 1 ( 3)). Here, for example, an e-mail in which a URL link is described is used as the transmission of the gift identifier.

  The recipient B who has received this e-mail accesses the management server 10 based on the gift identifier described in the e-mail ((4) in FIG. 1). The management server 10 collates the management database and distributes the gift confirmation information assigned to the gift identifier. In the present embodiment, the present confirmation information is a present confirmation web page that can be browsed through the Internet, and the present confirmation web page includes a reception acceptance information input field for accepting receipt of the gift. And a destination information input field for inputting customer information of the destination according to the type of the presentation method selected by the presenter A.

  In the present confirmation Web page, when the recipient B accepts the receipt of the gift, the gift presentation is started by the product selected by the presenter A and the presenting method.

  When the presenter A selects the presentation of electronic value information such as an electronic coupon, the management server 10 issues an electronic coupon that describes a bar code that is value information that guarantees the provision of service in the store. (6 (-1) -1 in FIG. 1), the recipient B who has acquired this electronic coupon ticket comes to the store 40 and displays the barcode on the store clerk ((6) -2 in FIG. 1). The product can be received ((6) -2 in FIG. 1).

  On the other hand, when the presenter A selects a presenting method for delivering the product to his / her home or the like, the recipient B inputs an address or the like on the presenting confirmation web page and requests delivery of the product (in FIG. 1). (5) -1) The delivery company 50 delivers the product to the recipient B, and the recipient B can receive the item ((5) -2 in FIG. 1).

(Configuration of gift brokerage system)
As shown in FIG. 2, such a gift brokerage system includes a gifter side communication terminal 20, a giftee side communication terminal 30, a management server 10, a store 40, and a delivery company 50 connected to a communication network 70. And is roughly composed of

  The communication network 70 is constructed by connecting various communication lines (public lines such as telephone lines, ISDN lines, ADSL lines, optical lines, private lines, and wireless communication networks) using the communication protocol TCP / IP. This is a distributed communication network. This communication network includes various IP networks in addition to an intranet (in-company network) such as 10BASE-T and 100BASE-TX, and a LAN of a home network.

  The store 40 is, for example, a facility that provides a sales service in a face-to-face manner such as a convenience store or a restaurant, and a store clerk is in charge of settlement processing such as a cash register. In this store 40, a gift presenting service is provided using the management server 10, and a gift is presented when an image such as a barcode displayed on the communication terminal is presented to a store clerk in the store 40. Is provided.

  Further, the store 40 includes a reading unit 41 that reads the value information (barcode) presented when providing the service to the gift recipient B, and the management server receives the information read by the reading unit 41 through the communication network 70. 10 to send. Here, the reading means 41 is a barcode reader that reads a barcode displayed on the image of the communication terminal in the POS system installed in the store 40. Note that the reading means is not limited to this, and it is only necessary that the reading means is connected to a communication network and can read information such as a barcode and transmit it to the management server 10. Good.

  The delivery company 50 is, for example, a company that delivers goods stored in a store or warehouse to the recipient B. The delivery company 50 sends the intended goods to the recipient B in accordance with a delivery instruction from the management server 10. Provides transportation service. Further, the delivery company 50 includes a communication device that transmits a gift identifier relating to the delivery of the product as delivery completion information when the delivery of the product is completed, and transmits the delivery completion information to the management server 10 through the communication network 70. To do.

  The gifter side communication terminal 20 is a communication terminal that can be used by the gifter A and can be connected to the communication network 70, and the giftee side communication terminal 30 can be used by the giftee B and can be connected to the communication network 70. It is a terminal. In the present embodiment, these communication terminals 20 and 30 are mobile phones for which communication carriers 60 provide communication services, and communicate wirelessly with a relay point such as a general base station, so that calls, data communication, etc. You can receive communication services while moving. Examples of the mobile phone communication system include FDMA system, TDMA system, CDMA system, W-CDMA, PHS (Personal Handyphone System) system, and the like.

  Furthermore, the communication terminals 20 and 30 also have a function of executing an application, are equipped with functions such as a digital camera function or a GPS function, and also function as a personal digital assistant (PDA). Note that the communication terminals 20 and 30 are not necessarily limited to mobile phones, and may be general-purpose computers such as a personal computer having an arithmetic processing function by a CPU and a communication processing function by a communication interface depending on a gift presenting method. Good.

  Each communication carrier 60 is a carrier that provides a communication service. In the present embodiment, the communication operators of the communication terminals 20 and 30 of the gift giver A and the gift recipient B may be different operators or the same operator. Also, the service provider may be a separate provider from the telecommunications carrier. However, when using the gift brokerage service, the gift giver A needs to pay a gift for the service provider. For this reason, when the communication carrier 60 and the service provider of the communication terminal 20 used by the giver A are the same carrier or the same mother body, management of information related to the gifter A, settlement processing, and the like are easily performed. be able to.

  The management server 10 is a server device that manages information related to gifts presented from the gift giver A to the gift recipient B when gifts are presented. In the present embodiment, the gift server issues a gift identifier, and sells and ships gift products. And a server device operated by a service provider who collects usage status and the like. In this embodiment, a gift identifier is arranged on the communication network 70 so that it can be browsed by the Web server function, and a gift presentation by an electronic gift is provided by accessing the URL of the gift identifier with dedicated viewer software or browser software is doing. It also offers gift gifts that accept orders for gift items on the screen of a Web browser and deliver the items by a courier.

(Internal structure of each device)
FIG. 3 is a block diagram showing an internal structure of each device constituting the gift mediation system according to the present embodiment. FIG. 4 is a block diagram showing the internal structure of the management server according to this embodiment, and FIG. 5 is a block diagram showing the internal structure of the exchange management unit according to this embodiment.

  As shown in FIGS. 2 and 3, the management server 10 includes a web front unit 120, a mail server unit 130, and a communication unit 150 as communication modules, and an application unit 110 as application service modules. And a management database 140.

  The communication unit 150 is a communication device that transmits and receives various data to and from the communication network 70 by transmitting and receiving packet data.

  The mail server unit 130 is a server computer that is always connected on the communication network 70 and transmits / receives e-mails of users in the own network or software having the function thereof, and sends e-mails to other users of the network. An SMTP server for transmission and a group of servers such as a POP3 server and an IMAP4 server for storing an electronic mail sent to a user in the local network and corresponding to a reception request from the user.

  The web front unit 120 is a server computer that transmits information such as an HTML (Hyper Text Markup Language) file, an image file, and a music file in a document system such as the World Wide Web (WWW) or software having a function thereof. Information such as HTML documents and images is stored, and these data are distributed through an IP network such as the communication network 70 in response to a request from client software such as a Web browser.

  Then, the web front unit 120 displays a group of pages 121 for providing a web page for the gift A, a group of pages 122 for providing a web page for the customer, and a web page for the store. Stores a store page group 123 to provide. Specifically, as shown in FIG. 4, the page group for giver 121 includes a sales site 121 a. 121b is stored, and the destination page group 122 stores exchange sites 122a and 122b for exchanging gifts.

  The application unit 110 is a module for executing an application for controlling the gift mediation system and constructing a user interface for the gift mediation system. As shown in FIG. 2, the gift information management unit 111, the product shipping unit, 112 and an exchange management unit 113.

  The gift information management unit 111 is a module that receives a request for gift mediation from the communication terminal 20 of the gift giver A, and exchanges gift notification and transmission with the communication terminal 30 of the gift recipient B. Specifically, FIG. As shown, a gift selection unit 115, a gift identifier issuing unit 116, and an information distribution unit 117 are provided.

The gift selection unit 115 is a module that accepts a gift gift request from the presenter A. Specifically, as shown in FIG. 4, a matter 115a related to the member registration of the gift A and a matter 115b related to product search for selecting a product are accepted. In particular, in the present embodiment, the gift selection unit 115 has a function of accepting a selection operation related to a gift presentation method in response to a request from the presenter-side communication terminal 20. Here, the gift presenting method is the provision of a service in a store or the delivery of a product to a gift recipient B. Then, the received information is transmitted to the management database 140 and the gift identifier issuing unit 116. The gift identifier issuing unit 116 is a module that issues a gift identifier corresponding to the gift method selection operation to the gifter side communication terminal 20. . Here, the gift identifier is URL information of a Web page for a gift recipient that the gift recipient B that has received the guide mail should access, and is a unique ID that identifies the gift from the gift giver A for the gift presentation. Then, the gift identifier issuing unit 116 transmits the gift identifier from the communication unit 150 to the receiving unit 21a of the giver A through the communication network 70 and also to the management database 140.

  Further, as shown in FIG. 4, the gift identifier issuing unit 116 totals the charges for the gift A based on the order information related to the gift presentation acquired from the management database 140 and the payment information 116 a such as card payment, and sends it to the payment organization. For example, it also has a function of requesting billing collection, and billing information, which is a result of the counting, is transmitted to the management database 140 as customer information.

  The information distribution unit 117 is a module that receives access based on the gift identifier via the communication network 70, collates the management database 140, and distributes the presentation confirmation information assigned to the gift identifier. In the present embodiment, the presentation confirmation information is information related to gift presentation to the recipient B, and includes, for example, information on the giver A who is the giver, the contents of the gift product, and the presentation method.

  Here, the gift confirmation information includes a reception acceptance information input field for accepting the receipt of the gift, and the recipient B inputs the presence / absence of receipt for the gift presentation from the presenter A. It has become. Furthermore, the gift confirmation information includes a gift information input field for inputting customer information of the gift recipient according to the type of the gift method selected by the gift A. Specifically, when the gifter A selects the delivery method type as delivery of a product to the giftee B, a giftee information input field is added to the gift confirmation information stored in the management database 140. The When the information distribution unit 117 accepts access from the gift recipient B based on the gift identifier, the information distribution unit 117 extracts the gift confirmation information including the gift information input field from the management database 140, and sends this information to the gift recipient B. Send. Here, the gift information input field is a field for inputting items related to delivery such as name, address, and desired delivery date and time for the gift B. Then, the customer information input by the customer B is notified to the product shipping unit 112.

  Further, the information distribution unit 117 includes a value information issuing unit 118. The value information issuing unit 118 is a module that issues value information that guarantees the provision of services at the store 40 to the gift-destination-side communication terminal 30 in response to an input operation to the input field of the receipt acceptance information in the information distribution unit 117. is there. Specifically, the value information issuing unit 118 selects the type of gifting method as the provision of a service in the store by the giver A, receives access based on the gift identifier from the recipient B, and accepts the input in the receipt acceptance information input field. It has a function to issue value information when there is an input to do so.

  Then, the information distribution unit 117 transmits this value information to the gift recipient B as gift confirmation information. Here, the value information is information that guarantees the provision of the service in the store 40, and may be a combination of texts such as numbers and characters, and data such as character strings such as barcodes and QR codes are encoded. It may be indicated by graphic information corresponding to the code. Further, the information distribution unit 117 transmits the value information issued by the value information issuing unit 118 to the management database 140.

  The product shipping unit 112 is a module that manages exchanges related to product delivery, and includes a product shipping processing unit 112b and a delivery confirmation unit 112a. The merchandise shipping processing unit 112b is a module that executes merchandise delivery procedure processing in response to an input operation to the receipt acceptance information input field and an input operation of customer information to the giftee information input field in the information distribution unit. In the present embodiment, the product shipping processing unit 112b has a function of creating processing information related to a procedure for a delivery request such as a gift product and a delivery destination for a delivery company that delivers the product, and transmitting the information to the delivery company. ing. Further, the processing information of the product delivery procedure is transmitted to the management database 140 and stored.

  The delivery confirmation unit 112a is a module that acquires a gift identifier related to product delivery as delivery completion information when the delivery of the gift product is completed. The delivery confirmation unit 112a transmits the acquired gift identifier to the exchange management unit 113. To do.

  The user service unit 114 is a module that manages a service provided to the giver A who uses the gift mediation system. In the present embodiment, as shown in FIG. 4, specifically, the user service unit 114 is similar to a wish list 114a that displays a list of members' favorite items or items of interest, a member's past purchase history, and the like. A comment engine 114b that automatically proposes products recommended by members with a tendency as recommended products, and a My Select catalog 114c in which a gifter himself selects products to create a catalog are provided.

  In addition, the user service unit 114 includes a ranking 114d that displays the popularity order of the best-selling products, a product review 114e that displays the evaluation of the product described by the member, a mail distribution 114f that transmits a mail to the other party, N-to -It has 114g of gifts. In addition, the user service unit 114 has an inquiry form 114h for receiving inquiries regarding gift items, a shopping cart 114i for temporarily storing items that the member intends to purchase, and a decorate email / greeting card capable of creating various types of emails. 114j, a bulletin board 114k in which participants can freely post texts, etc., and communicate by continuing to write, and a request mail 114l for requesting a gift from the recipient B to the gift A ing.

  The exchange management unit 113 is a module that invalidates the gift identifier related to the gift product delivered to the gift recipient B by the store 40 and the delivery company 50. As shown in FIG. 5, the invalidation processing determination unit 113a, An expiration date monitoring unit 113b, an access monitoring unit 113c, a mail monitoring unit 113d, and a display information storage unit 113g are provided.

  The invalidation process determination unit 113a monitors, for each gift identifier, whether the condition for invalidating the service guarantee is satisfied, and executes the invalidation process for the corresponding gift identifier when the invalidation condition is satisfied. It is a module. The invalidation condition in this embodiment is whether or not the gift exchange process has been executed or whether or not the expiration date of the gift identifier has passed.

  Whether this gift exchange process has been executed is determined by whether or not exchange completion reports are accessed from the communication terminals of the store 40 and the delivery company 50 to the store page group 123 through the reading means 41 such as POS. Alternatively, it is determined by receiving an exchange report mail reported via the mail server unit 130 or the like. Specifically, when the presenting method selected by the presenter A is provision of a service in the store, the gift identifier associated with the value information read by the reading means 41 of the store 40 is searched from the management database 140. The invalidation process is performed on the corresponding gift identifier. Further, even when the gift method selected by the presenter A is the delivery of the product to the gift recipient, the gift identifier included in the delivery completion information acquired by the delivery confirmation unit 112a is searched from the management database 140, and the corresponding is applied. An invalidation process is performed on the gift identifier. In addition, whether or not the expiration date of the gift identifier has passed is, for example, a certain period from the time when the gift identifier requested by the gift A is issued, or a certain period from when the recipient B accepts the gift. After this period elapses, invalidation processing is performed on the corresponding gift identifier.

  In the present embodiment, as described above, the expiration date of the gift identifier is set to the expiration date after the elapse of a certain period from the point in time when the gifter A or the giftee B operates. The invention is not limited to this, and the service period or time limit is uniformly set, and a specific period or date and time is set as the expiration date. Regardless, invalidation processing may be performed on the gift identifier.

  The expiration date monitoring unit 113b is a module that monitors the arrival of the expiration date for each gift identifier, and based on the gift identifier included in the monitoring request signal from the invalidation processing determination unit 113a, the exchange expiration date of the gift information related to the request Information (including elapsed time measurement start time and valid period) is read out, and the expiration date is determined by calculating whether the elapsed time from the measurement start time is equal to or greater than the valid period. This determination result is notified to the invalidation processing determination unit 113a as needed together with the gift identifier whose expiration date has come.

  For example, when a gift identifier is issued in response to a request from the presenter A, a monitoring request signal associated with the gift identifier is input from the invalidation process determination unit 113a, and in response to this, a valid exchange for the gift identifier is performed. The elapsed time measurement start time is recorded as time limit information. Then, the expiration date monitoring unit 113b compares the elapsed time for each gift identifier with the expiration date for all the gift identifiers for which there was a monitoring request signal, and when the gift identifier that has reached the expiration date appears, The information of the gift identifier is sent to the invalidation process determination unit 113a.

  The invalidation processing determination unit 113a executes invalidation processing of the gift identifier whose expiration date has come based on the information regarding the expiration date from the expiration date monitoring unit 113b. After the invalidation process is executed by the invalidation process determination unit 113a, when the gift confirmation Web page (presentation confirmation information) is changed and the recipient B accesses the URL based on the gift identifier, On the Web page, it is displayed that the gift identifier has expired.

  The expiration date monitoring unit 113b can also monitor whether a specific period has elapsed even before the expiration date. In this case, the expiration date monitoring unit 113b transmits information related to the gift identifier to the gift information management unit 111 when a specific period has elapsed. And the gift information management part 111 can notify to the communication terminal 20 that the expiration date of the said gift identifier is approaching based on the information regarding a gift identifier. As a result, for example, when the gift identifier is not used, the fact that the gift identifier is not used can be read from the information regarding the gift identifier, and the fact can be notified to the gifter A. Note that this specific period is determined by the type of gift presented, such as one week before the expiration date.

  The access monitoring unit 113 c is a module that monitors access for gift exchange at the store 40 and the delivery company 50. When an access for gift exchange is detected, the gift identifier is reported to the invalidation processing determination unit 113a. The invalidation processing determination unit 113a executes invalidation processing based on the report from the access monitoring unit 113c, assuming that gift exchange has been executed.

  Specifically, in the case where the gift presenting method is the delivery of the product to the recipient B, when the product delivery is completed, the delivery confirmation unit 112a accesses the gift identifier related to the product delivery as the delivery completion information. It transmits to the monitoring part 113c. Then, the access monitoring unit 113c detects this information and reports it to the invalid process determining unit 113a, so that the invalid process determining unit 113a searches the management database 140 for a gift identifier corresponding to the gift identifier as the delivery completion information. Then, the invalidation process is performed for the corresponding gift identifier.

  When the gift presentation method is the provision of a service at the store 40, the value information read at the store 40 is accessed by the access monitoring unit 113c, and the access monitoring unit 113c invalidates the detection of this access. By reporting to the processing determination unit 113a, the invalidation processing determination unit 113a searches the management database 140 for a gift identifier related to the read value information, and performs invalidation processing on the corresponding gift identifier.

  The email monitoring unit 113d is a module that monitors email transmission / reception in the product shipping unit 112 or the email server unit 130. For example, when the gift identifier is issued to the presenter A, the mail monitoring unit 113d reports the gift identifier to the invalidation processing determining unit 113a. The invalidation processing determination unit 113a sends a monitoring request signal to the expiration date monitoring unit 113b to start monitoring the expiration date related to the gift identifier based on the report from the mail monitoring unit 113d. On the other hand, when the receipt of the exchange report mail is detected from the merchandise shipping unit 112, the mail monitoring unit 113d reports the gift identifier specified in the exchange report mail to the invalidation process determining unit 113a. The invalidation processing determination unit 113a executes invalidation processing based on the information from the mail monitoring unit 113d, assuming that gift exchange has been executed.

  The display information storage unit 113g is a storage unit that stores display information (images, character strings, and the like) related to the gift identifier subjected to invalidation processing. The display information storage unit 113g stores the specified display information according to the read control signal from the invalidation processing determination unit 113a. Output to the web front unit 120. The display information storage unit 113g includes an image or a message (character string or the like) for notifying the giftee that the expiration date has expired as an image for invalidating the gift enjoyment guarantee.

  The management database 140 is a database for managing information of the gift brokerage system. In this embodiment, as shown in FIG. 3, the member information DB 1411, the product information DB 1412, the order information / sales information DB 1413, and the exchange information DB1414, unique ID information DB1415, and store consumption GW1424 are provided.

  The member information DB 1411 is a database that manages information related to a member who is a provision target of the gift presenting service. That is, in the present embodiment, it is assumed that the presenter A who uses the gift presenting service has already registered a member. However, this service may be made available without requiring membership registration. Specifically, for each member, the member information DB 1411 records authentication information information such as a member ID, name, e-mail address, and password, and settlement information such as a payment method for service charges.

  The merchandise information DB 1412 is a database that manages information related to gifts that can be given by the gift brokerage system, and records a display image indicating a gift ID, gift contents, price, and merchandise for each gift. That is, the giver A can select an arbitrary gift from the gifts recorded in the management database 140 and give it to the recipient B. Each gift has a price and a store where the gift can be provided. Here, there are gifts for which specific products are determined and gifts for which products can be selected. For gifts whose products have been determined, gift products selected by the presenter A are given to the recipient B. On the other hand, as gifts from which products can be selected, the gift recipient B can select products from the gift range selected by the presenter A.

  The order information / sales information DB 1413 is a database for managing information related to gifts received and sold by the gift brokerage system. The order information / sales information is summed and accumulated as history information. Specifically, orders and sales information for each store and orders and sales information for each member are tabulated and accumulated.

  The exchange information DB 1414 is a database that manages information related to a series of processes for gift-giving from the gift giver A to the gift recipient B. The gift identification information, the gift contents, the recipient email address, and the gift exchange information are associated with each other. Store with an identifier. In other words, a set of gift information management data is created for a single gift gift process from the presenter A to the gift recipient.

  Specifically, the exchange information DB 1414 selects the gift identification information indicating the gift A, the gift content (purchased gift, gift purchase date / time, etc.), and the gift A received by the gift selection unit 115 for each gift gift process. Type of gifting method, recipient email address, sending image, comment, gift exchange information (value information, information related to product delivery procedure processing, gift exchange email identification information, selected gift, gift exchange date, exchange expiration date ( (Including elapsed time measurement start time, valid period) etc.) as a series of records, and in each of these records, a gift identifier (gift identifier) issued by the gift identifier issuing unit 116 is stored in association with each other. .

  The unique ID information DB 1415 is a database that stores the entire information related to the gift identifier (unique ID) issued by the gift identifier issuing unit 116, and manages and operates the gift identifier based on the unique ID information DB 1415.

  The store (erased) GW 1424 is a gateway that inputs and outputs information in the management server 10 to other modules when invalidating a product for which a gift has been presented.

Next, the internal structures of the gifter side communication terminal 20 and the gift destination side communication terminal 30 will be described.
The communication terminals 20 and 30 include input I / Fs 24 and 34 and output I / Fs 25 and 35 as user interface modules. The input I / Fs 24 and 34 are devices for inputting user operations such as operation buttons, a touch panel, and a jog dial. The output I / Fs 25 and 35 are devices that output video and sound, such as a display and a speaker. In particular, the output interface includes display units 25a and 35a such as a liquid crystal display, and a GUI (Graphical User Interface) constructed by an application is displayed on the display units 25a and 35a.

  Further, the communication terminals 20 and 30 include communication I / Fs 21 and 31 as communication modules. The communication I / Fs 21 and 31 are communication interfaces for performing telephone calls and data communication, and have a function of performing contact (wired) communication by wireless or the like, or by cables, adapter means, or the like. The communication I / Fs 21 and 31 have transmission units 21b and 31b and reception units 21a and 31a, respectively. In particular, in the present embodiment, the transmission unit 21 b of the gifter side communication terminal 20 transmits the gift identifier acquired from the gift identifier issuing unit 116 to the giftee side communication terminal 30. Then, the receiving unit 31a of the giftee side communication terminal 30 receives the gift identifier from the transmission unit 21b of the gifter side communication terminal 20 by e-mail or the like.

  Furthermore, the communication terminals 20 and 30 include application execution units 22 and 32 and memories 23 and 33 as application execution modules.

  The application execution units 22 and 32 are modules that execute applications such as a general OS, browser software, mail software, and media viewing application, and are usually realized by a CPU or the like. In the present embodiment, the application execution units 22 and 32 include browser units 22b and 32b.

  The browser units 22b and 32b are modules for browsing web pages that are constructed by executing browser software. HTML (HyperText Markup Language) files and image files are downloaded from the Internet, and the layout is analyzed. Display / play. In the present embodiment, the browser unit 32b of the destination communication terminal 30 displays the gift confirmation information assigned to the gift identifier by accessing the gift confirmation information based on the gift identifier received by the receiving unit 31a. Reproduce.

The memories 23 and 33 include an OS (Operating System), a browser according to the present embodiment, a program for executing mail, programs for various applications installed in the terminal, and device identification information (ID of the terminal). ) And the like.
The store 40 is provided with a reading means 41 that reads value information when providing a service to the recipient B. Then, the value information read by the reading unit 41 is transmitted to the exchange management unit 113 through the communication I / F 42. The delivery company 50 includes a communication device that transmits a gift identifier relating to the delivery of the product as delivery completion information when the delivery of the product is completed. The delivery confirmation unit 112a transmits the delivery completion information via the communication I / F 51. Send to.

(Gift mediation method)
By operating the gift mediation system having the above-described configuration, a gift presentation mediation method can be implemented. FIG. 6 is a flowchart showing the gift mediation method according to the present embodiment. Here, a case where a gift is presented from a gifter A using the communication terminal 20 to a gift recipient B using the communication terminal 30 will be described as an example.

  When the giver A who is a member of the service intends to give a gift to the recipient B using the gift brokerage system, first, the communication terminal 20 is used to access a predetermined URL. For example, as shown in FIG. The URL is 121b. In response to this access, the management server 10 displays the giver Web page on the display unit 25 a of the communication terminal 20. Here, the web page for the giver may be provided with a field for inputting a member ID and a password, and the giver A may authenticate by inputting his own member ID and password.

  The gift giver A inputs the gift contents according to the menu indicated by the web page for the gift giver and requests the issue of the gift identifier (S101). Here, the input of the gift content is an input regarding selection of a product or catalog or selection related to a gift presenting method. The selection of the presenting method is the provision of a service at a store or the provision of a service delivered to a gift recipient, and the presenter A selects one of the presenting methods.

  The gift giver A transmits the input gift content from the transmission unit 21b of the gifter side communication terminal 20 to the gift selection unit 115 through the communication network 70. The gift selection unit 115 receives the contents of the gift (S102) and notifies the management database 140 and the gift identifier issuing unit 116 of the information. The gift identifier issuing unit 116 issues a gift identifier according to the selection operation of the gift method (S103), and transmits the gift identifier to the gifter side communication terminal 20.

  The gift giver A receives the requested gift identifier (S104), and transmits the gift identifier to the recipient communication terminal 30 of the gift recipient B who is the gift recipient by mail (S105). In the recipient B, the recipient communication terminal 30 receives the mail including the gift identifier (S106), and accesses the URL based on the gift identifier (S107). Here, the URL based on the gift identifier is, for example, exchange sites 122a and 122b as shown in FIG.

  When the information distribution unit 117 of the management server 10 accepts access based on the gift identifier, the information distribution unit 117 collates the management database 140 and distributes the presentation confirmation information assigned to the gift identifier. Here, the gift confirmation information includes an input field of receipt acceptance information for accepting the receipt of the gift product from the presenter A, and the recipient B inputs an expression of intention about acceptance of the receipt, The present confirmation information is transmitted (S108).

  The management server 10 receives the gift confirmation information and confirms the intention of receiving the gift recipient B (S109). When the intention of the recipient B rejects the receipt (“N” in S109), the management server 10 sends an email to the presenter A (S110), and the recipient B rejects the recipient A for the receipt. (S111).

  On the other hand, when the intention of the recipient B accepts the receipt (“Y” in S109), the information distribution unit 117 newly transmits gift confirmation information for gift presentation to the communication terminal 30 of the recipient B ( S112). Here, in the present embodiment, the presenter A selects a gift presenting method when accepting a gift present. Therefore, the information distribution unit 117 transmits the presentation confirmation information corresponding to the selected presentation method by access based on the gift identifier.

  The recipient B receives this gift confirmation information (S113), and displays a web page by the browser unit 32b. Specifically, in the case where the presenter A provides the service at the store, the value information issuing unit 118 issues value information for guaranteeing the service at the store, and the information distribution unit 117 The value information is included in the gift confirmation information and transmitted to the recipient side communication terminal 30 (S112). The gift recipient B receives the gift confirmation information (S113), and the gift recipient B displays this barcode on the display unit 35a of the giftee side communication terminal 30 (S114) and presents it to the employee of the store 40 ( S115).

  The employee of the store 40 reads the barcode by the reading means 41 such as a POS cash register (S116). If the barcode is valid, the employee delivers the gift product at the store or provides the service within the store ( S117, S118). Next, the employee of the store 40 transmits the information read by the reading means 41 to the exchange management unit 113 of the management server 10 (S119). The exchange management unit 113 receives the value information (S127), searches for a gift identifier associated with the value information, and performs invalidation processing on the corresponding gift identifier (S128).

  On the other hand, when the presenting method is to provide a service for delivery to the gift recipient, the information distribution unit 117 transmits the gift confirmation information including the gift recipient information input field of the gift recipient B together with the display of the product or the catalog. To do. (S112). The recipient side communication terminal 30 receives the gift confirmation information (S113), displays the gift confirmation information on the display unit 35a (S120), and the recipient B inputs the product selection and address, and the information is displayed. Is transmitted to the management server 10.

  The merchandise shipping processing unit 112b receives the information in which the address and the like are input (S122), and makes a delivery request to the delivery company from the merchandise information and customer information (S123).

  The delivery company 50 receives this delivery request (S124), delivers the gift product at the designated place and designated date and time (S125), and the recipient B receives the product (S125). Thereafter, when the delivery of the product is completed by the communication device of the delivery company 50, a gift identifier related to the delivery of the product is transmitted to the delivery confirmation unit 112a as delivery completion information (S126). Then, after obtaining the information (S127), the delivery confirmation unit 112a notifies the exchange management unit 113, and the exchange management unit 113 searches the management database 140 for the gift identifier included in the delivery completion information, and applies. An invalidation process is performed on the gift identifier (S128).

(Action / Effect)
According to the present embodiment, since the gift A sends the gift gift information to the gift-destination-side communication terminal 30, even if the receiving-B communication terminal 30 is restricted in receiving mail, It is possible to receive an email from a friend A who is an acquaintance, and to reliably notify the gift recipient B of the gift presentation information. In addition, since the gift-giver A can select a gift-giving method when requesting a gift, the gift-giver A presents a gift, such as the convenience of the other party, the recipient B, and the type of gift product. Gifts can be presented according to the situation.

  Further, in the present embodiment, a gift identifier corresponding to the selected gift presentation method is issued, and the presentation confirmation information based on the gift identifier is distributed from the information distribution unit 117. Only when it is selected, a field for inputting customer information is displayed on the display unit 35a of the communication terminal 30 on the recipient side. When provision of service at the store 40 is selected, a field for inputting customer information is not displayed. Can be.

  Further, when the giver A selects the provision of the service at the store 40 as the gift presenting method, the recipient B sends the value information that guarantees the provision of the service at the store to the recipient communication terminal. The service can be received simply by presenting the value information to the store, and the gift item can be presented to the gifter A in real time. Further, since the exchange management unit 113 invalidates the gift identifier associated with the value information read in the store 40, it is possible to prevent the duplicate use of the gift.

  Further, when the gift-giver A selects delivery of the product to the gift-destination B as a gift-giving method, customer information is input at the gift-destination side, so that the gift-destination can be delivered to a desired location. The presenter A can present a gift to the recipient without complicated procedures. Further, since the exchange management unit 113 invalidates the gift identifier associated with the delivery completion information based on the delivery completion information, it is possible to prevent double gift collection.

A ... Granter B ... Destination 10 ... Management server 20,30 ... Communication terminal 21,31 ... Communication I / F
21a ... receiving unit 21b ... transmitting unit 22, 32 ... application executing unit 22b, 32b ... browser unit 23, 33 ... memory 24, 34 ... input I / F
25, 35 ... Output I / F
25a, 35a ... display unit 40 ... store 41 ... reading means 42, 51 ... communication I / F
DESCRIPTION OF SYMBOLS 50 ... Delivery company 60 ... Communication company 70 ... Communication network 110 ... Application part 111 ... Gift information management part 112 ... Merchandise dispatch part 113 ... Exchange management part 114 ... User service part 115 ... Gift selection part 116 ... Gift identifier issue part 117 ... Information distribution part 118 ... Value information issuing part 120 ... Web front part 121 ... Gift page group 121a, 121b ... Sales site 122 ... Destination page group 122a, 122b ... Product exchange site 123 ... Store page group 130 ... Mail server part 140 ... Management database 150 ... Communication part

Claims (6)

A gift brokerage system that mediates gift gifts from a giver to a recipient via a communication network,
A gifter side communication terminal used by the gift giver and connectable to the communication network;
A recipient-side communication terminal used by the recipient and connectable to the communication network;
A management server that manages information about gifts presented from the presenter to the recipient,
The management server, in response to a request from the gifter side communication terminal, a gift selection unit that accepts a selection operation related to a gift presentation method;
A gift identifier issuing unit that issues a gift identifier corresponding to the selection operation of the presenting method to the presenter-side communication terminal;
A management database for storing the gift scheme selected by the presenter in the gift selection unit in association with the gift identifier issued by the gift identifier issuing unit;
An information distribution unit that accepts access based on the gift identifier through the communication network, collates the management database, and distributes the presentation confirmation information assigned to the gift identifier;
The gifter side communication terminal has a transmission unit for transmitting the gift identifier acquired from the gift management unit to the giftee side communication terminal,
The recipient side communication terminal is:
A receiving unit for receiving the gift identifier from the gifter-side communication terminal;
A browser unit that accesses the gift confirmation information based on the gift identifier received by the receiving unit;
The presentation confirmation information distributed from the information distribution unit includes a reception acceptance information input field for accepting the reception of the gift, and the gift presentation information selected according to the type of the presentation method selected by the presenter. A gift brokerage system that includes a customer information input field for inputting customer information. In the gift selection unit, provision of service in a store can be selected as a gift presentation method,
The management server issues value information that guarantees the provision of service in the store to the gift-destination-side communication terminal in response to an input operation to an input field of receipt acceptance information in the information distribution unit. Further comprising
In the management database, the value information issued by the value information issuing unit and the gift identifier are stored in association with each other,
The store is provided with reading means for reading the value information when providing the service to the gift recipient,
The gift brokerage system according to claim 1, wherein the gift identifier associated with the read value information is searched for the management database, and invalidation processing is performed on the gift identifier. . In the gift selection unit, the delivery of the product to the recipient can be selected as the gift presentation method,
The management server
A merchandise delivery processing section that executes a delivery procedure process of the merchandise in response to an input operation on an input field of receipt acceptance information in the information delivery section and an input operation of customer information in a giftee information input field;
A delivery confirmation unit that, when delivery of the product is completed, obtains the gift identifier relating to delivery of the product as delivery completion information;
In the management database, the delivery procedure process of the product and the gift identifier are stored in association with each other,
3. The management database is searched for the gift identifier included in the delivery completion information acquired by the delivery confirmation unit, and the invalidation process is performed on the corresponding gift identifier. The gift mediation system described. A gifter side communication terminal used by the gift giver and connectable to a communication network;
A recipient-side communication terminal used by the recipient and connectable to the communication network;
A gift mediating method for mediating gift presentation from a gifter to a giftee using a management server that manages information related to gifts presented to the giftee from the giftee,
In the management server, in response to a request from the gifter side communication terminal, a gift selection step of accepting a selection operation related to a gift presentation method;
A gift identifier corresponding to the selection method of the presenting method is issued to the presenter-side communication terminal, and the type of the presenting method selected by the presenter is associated with the issued gift identifier in the management database. A gift identifier issuance step to be accumulated;
A gifting step of obtaining the gift identifier issued in the gift identifier issuance step by the gifter side communication terminal and transmitting it to the giftee side communication terminal;
In the management server, information distribution for accepting access from the gift-destination communication terminal based on the gift identifier through the communication network, collating the management database, and distributing the presentation confirmation information assigned to the gift identifier With steps and
The presentation confirmation information distributed from the information distribution unit includes a reception acceptance information input field for accepting the reception of the gift, and the gift presentation information selected according to the type of the presentation method selected by the presenter. A gift brokerage method comprising a gift information input field for inputting customer information. The management database further includes a completion processing step of performing an invalidation process on the gift identifier for which the gift presentation has been completed,
In the gift selection step, the provision of service in the store can be selected as the gift presentation method,
In the information distribution step, the management server issues value information that guarantees the provision of the service in the store to the gift-destination-side communication terminal in response to an input operation to the input field of the receipt acceptance information. Storing the value information and the gift identifier in the management database in association with each other,
In the completion processing step,
In the store, when providing the service to the gift recipient, the reading information provided in the store reads the value information,
5. The gift mediation method according to claim 4, wherein the gift identifier associated with the read value information is searched from the management database, and invalidation processing is performed on the gift identifier. The management database further includes a completion processing step of performing an invalidation process on the gift identifier for which the gift presentation has been completed,
In the gift selection step, delivery of the product to the recipient can be selected as the gift presentation method,
In the information distribution step, the management server executes a delivery procedure process of the product in response to an input operation to the input field of the acceptance acceptance information and an input operation of customer information to the giftee information input field, Storing the product delivery procedure process and the gift identifier in the management database in association with each other;
In the completion processing step,
When the delivery of the product is completed, the gift identifier related to the delivery of the product is acquired as delivery completion information;
6. The gift broker according to claim 4 or 5, wherein the gift identifier included in the acquired delivery completion information is searched from the management database, and invalidation processing is performed on the gift identifier. Method.