JP2007183778A - Electronic gift order taking and order/delivery management system using portable information terminal - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an electronic gift order taking and order/delivery management system using a portable information terminal to enhance efficiency of an electronic gift-giving system while enhancing safety of personal information. <P>SOLUTION: For electronic gift order information from a portable information terminal, an electronic gift management server issues a URL with electronic gift identification information, and transmits it to the portable information terminal of an orderer. A receiver performs collation of the URL with electronic gift identification information transmitted from the orderer to a portable information terminal of the receiver and receiving procedure through the electronic gift management server. The electronic gift management server processes information inputted by the receiver and delivers it as ordering information to an electronic gift provider. The electronic gift provider to which the information is delivered performs delivery processing of a gift and then inputs the delivery number of the gift to the electronic gift management server so that the receiver browses it. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

The present invention is for an unspecified number of electronic gift orderers to perform ordering work by sending and receiving an electronic gift mail and order delivery management for sending an electronic gift (product image and product description) with a portable information terminal. The present invention relates to an electronic gift management server, an electronic gift order reception, and an order delivery management system.

With the diversification of communication means, the distribution technology that attaches digital contents such as e-mail and ringing melody (hereinafter referred to as “ringtone”) using mobile information terminals to e-mail has evolved drastically. Various video and image contents such as the beginning are distributed to portable information terminals. However, in recent years, spam mail prevention measures such as spam mail and advanced security have been developed in various places on the network, which prevents direct distribution from network servers to portable information terminals. .

On the other hand, the management system of personal information in the ordering and delivery of gifts performed on the network has become a problem, and in the conventional gift gift giving system, personal information is encrypted and transmitted / received using SSL technology. An unauthorized program that reads code encrypted with SSL technology has been discovered, and it is not a complete security system.
JP-A-2005-338773

The present invention has been made to solve the above problems, and the problems to be solved by the present invention are roughly classified into the following items.
When an electronic gift orderer distributes an electronic gift-attached mail to a portable information terminal via a network server, it is blocked by security such as spam prevention and cannot be smoothly distributed.
When ordering and shipping management of electronic gifts, all of the customer's personal information flows on the network of the ordering / shipping company and the shipping management company and off-line, making it difficult to maintain complete personal information.

The present invention is an invention for safely and smoothly performing a gift gift system between an electronic gift orderer and an electronic gift distributor and an electronic gift recipient under such a technical background.

The present invention relates to an electronic gift order receiving and ordering delivery management system utilizing a portable information terminal, and the above object of the present invention is to provide an electronic gift management server connected via a network, a portable information terminal of an electronic gift orderer, Order identification information for identifying order information is generated for an electronic gift gift order using a portable information terminal, and is selected using the order identification information. A means for generating electronic gift identification information to which the electronic gift merchandise and the ordering merchandise delivery means and the orderer identification information are added; and a means for transmitting the electronic gift identification information to the orderer. The recipient of the electronic gift receiving the information-added e-mail sends the recipient information with the electronic gift identification information to be sent to the electronic gift provider. Means for processing the order identification information necessary for generating the order identification information, means for delivering the receipt confirmation to the electronic gift orderer, and means for transmitting the order identification information to the electronic gift provider. Means for generating delivery identification information identifying the delivery work performed by the electronic gift provider using the order identification information; means for distributing the delivery identification information to the electronic gift identification information and providing the electronic gift recipient with the delivery identification information; This is achieved by an electronic gift order receiving and ordering delivery management system characterized by comprising:

According to another aspect of the present invention, the means for transmitting the electronic gift identification information to the orderer uses the order identification information to select the selected electronic gift product, the means for delivering the ordered product, and the orderer identification information. This is achieved by an electronic gift order receiving and ordering delivery management system characterized in that a URL with electronic gift identification information added with is added to an electronic mail and transmitted.

In addition, the above-mentioned object of the present invention is that the electronic gift recipient who has received the electronic mail to which the electronic gift identification information is added sends the electronic gift identification information-added recipient information to the electronic gift provider. This is achieved by an electronic gift order receiving and ordering delivery management system characterized by extracting only information necessary for work and generating ordering identification information as ordering identification information.

Further, the object of the present invention is to send a receipt confirmation to the electronic gift orderer by e-mail, and to send the order identification information to the electronic gift provider by e-mail. Achieved by electronic gift order and order delivery management system.

Further, the object of the present invention is to generate a delivery identification information identifying a delivery operation performed by the electronic gift provider using the order identification information, and to distribute the delivery identification information to the electronic gift identification information. It is achieved by an electronic gift order and order delivery management system characterized in that it is transmitted over a network and processed so that it can be viewed by an electronic gift recipient.

According to the electronic gift order and order delivery management system according to the present invention, the electronic gift order information from the portable information terminal is added with the selected merchandise information from the order identification information including the attributes of the electronic gift orderer. The information other than the minimum orderer information is processed into peeled electronic gift identification information and sent back to the electronic gift orderer. On the other hand, an electronic gift recipient who has received an e-mail containing a URL with electronic gift identification information from the portable information terminal of the electronic gift orderer inquires the URL with electronic gift identification information, and whether or not to receive the electronic gift and delivery information. Is transmitted to the electronic gift management server. Therefore, since the information related to the electronic gift gift flowing on the network does not include the personal information of the electronic gift orderer and confidential information such as ID and password, the safety of the personal information can be improved.

In addition, according to the electronic gift order receiving and order delivery management system according to the present invention, the electronic gift order receiving information is converted into electronic gift identification information, order identification information, delivery identification information, and work stages of electronic gift order receiving and order delivery management. In order to create information, it is possible to take preventive measures regarding the leakage of personal information.

Further, according to the electronic gift order and order delivery management system according to the present invention, the labor burden of the electronic gift provider, the electronic gift delivery company, and the electronic gift server administrator is reduced as much as possible, and the electronic gift orderer and electronic Fine consideration for gift recipients can be realized.

The best mode for carrying out an electronic gift order and order delivery management system using a portable information terminal according to the present invention will be described in detail below with reference to the drawings.

FIG. 1 is an overall configuration diagram showing an electronic gift order and order delivery management system using a portable information terminal according to the present invention. The portable information terminal 10-1 of an electronic gift orderer (hereinafter referred to as “orderer”), 2, the portable information terminal 20 of the electronic gift recipient (hereinafter referred to as “recipient”), the electronic gift management servers 30-1 and 30-2, the electronic gift provider terminals 40-1 to 5, and the electronic gift provider. Are connected to each other via a network 60 so that they can communicate with each other.

The orderer applies the orderer information and the electronic gift information to the electronic gift management servers 30-1 and 30-2 via the network 60 using the portable information terminals 10-1 and 10-2. The orderers 10-1 and 10-2 are classified and processed as members / nonmembers by the electronic gift management servers 30-1 and 30-2. Hereinafter, it is assumed that the orderer 10-1 is a registered member, the orderer 10-2 is a non-member, and the recipient 20 is a member / non-member. Delivery traders 50-1 to 5 will be described as an unspecified number of providers. Electronic gift application information (hereinafter referred to as “order information”) by the orderers 10-1 and 10-2 is processed into electronic gift identification information, and a URL with electronic gift identification information is added to the electronic gift management server 30-1. 2 to the orderer via the network 60.

A URL with electronic gift identification information is passed to the recipient's portable information terminal via e-mail from the orderer's portable information terminal, the recipient inquires the URL, and information necessary for receipt and delivery is sent to the electronic gift management server. (Hereinafter referred to as “recipient information with electronic gift identification information”).

The electronic gift management servers 30-1 and 30-2 receive the recipient information with the electronic gift identification information, the minimum information necessary for the electronic gift providers 40-1 to 5 to provide and ship the goods (hereinafter referred to as "order information"). The processing and ordering information are classified by provider and transmitted to one of the electronic gift providers 40-1 to 40-5 or a plurality of electronic gift provider terminals via the network 60.

At the same time, the electronic gift servers 30-1 and 30-2 notify the applicant's portable information terminal 20 by e-mail that the recipient has performed the receiving procedure.

The electronic gift providers 40-1 to 40-5 request the delivery companies 50-1 to 50-5 to deliver gifts online or offline, and the distributors 50-1 to 50-5 search for packages on their networks. Register the requested gift (delivery item) to the system and obtain the package management number.

The electronic gift providers 40-1 to 5 input the package management number registered by the delivery company into the electronic gift management servers 30-1 and 30-2 via the network 60, and the recipient uses the portable information terminal 20. The delivery package number is browsed from the electronic gift management servers 30-1 and 30-2 via the network 60.

FIG. 2 is a configuration diagram showing the inside of the electronic gift management servers 30-1 and 30-2. For example, when the non-member orderer 10-2 applies for an electronic gift, the orderer attribute information input unit 70, the gift selection unit 71, and the message input unit 72 included in the electronic gift management servers 30-1 and 30-2. , A payment selection unit 73, a confirmation screen output unit 74, an order table 75, a URL generation unit with electronic gift identification information 76, an electronic gift mail transmission unit 77, and the like function, and the orderer 10-2 receives the URL with the electronic gift identification number. Send the listed email. If the orderer is the member 10-1, the member database 100 is inquired from the orderer attribute information input unit 70, the member identification information is added to the URL with electronic gift identification information, and the purchase is made in the member database 100. Accumulate member purchase points acquired according to the amount.

Recipient 20 that has received an e-mail in which electronic gift identification information-added URL is written from orderers 10-1 and 2, passes through electronic gift identification information inquiry unit 80 included in electronic gift management servers 30-1 and 30. The gift is inquired, and the receipt information is input through the receipt information input unit 81 and the confirmation screen output unit 82. Thereafter, the receipt confirmation mail transmitting unit 83, the order information generating unit 84, the electronic gift provider specific identifying unit 85, the order mail transmitting unit 86, and the like function to transmit the order mail to the electronic gift providers 40-1-5.

The electronic gift providers 40-1 to 40-5 make a delivery request to the affiliated delivery companies 50-1 to 50-5, and gifts (delivery items) requested by the package search system on the network that each of the delivery companies 50-1 to 50 has. The package management number obtained by registering the package is input to the delivery number input unit 90 included in the electronic gift management server 30-1 or 2 via the network 60 so that the recipient can view the package. It is stored in the browsing unit 91.

FIG. 3 is a configuration diagram of the order reception table 75 included in the electronic gift management servers 30-1 and 30-2. It has a plurality of order records including items of order information, orderer information, electronic gift information, message information, payment information, and order date and time. The order information is identification information for identifying the entire contents of the order. The orderer information included in the order table includes the orderer's name, address, telephone number, and e-mail address, and the electronic gift information is electronic. It is identification information for identifying gifts, message information is message information issued by the orderer to the recipient, and payment information is payment selected by the orderer from multiple payment methods such as card settlement and bank transfer. It is method information, and the order date and time indicates the date and time when the orderer's order is completed.

FIG. 4 is a configuration diagram of information generated by the URL generation unit 76 with electronic gift identification information included in the electronic gift management servers 30-1 and 30-2. It has a plurality of gift records composed of items of order information, orderer information, electronic gift information, message information, and expiration date / time. The order information is identification information for identifying the entire contents of the order. The orderer information included in the URL with the electronic gift identification information includes only the name and email address of the orderer, and the electronic gift information is electronic. It is identification information for identifying gifts, message information is message information issued by the orderer to the recipient, and the expiration date and time indicates the end point of the deadline at which the recipient can process the receipt It is.

FIG. 5 is a configuration diagram of information generated by the order information generation unit 84 included in the electronic gift management servers 30-1 and 30-2. It has a plurality of order records composed of items of order information, orderer information, electronic gift information, recipient information, and delivery designation date and time. The order information is identification information for identifying the entire order contents, the orderer information included in the order information includes only the name of the orderer, and the electronic gift information is an identification for identifying the electronic gift. Recipient information is necessary information related to delivery processing such as address, name, phone number, etc. specified by the recipient, and the delivery designation date and time can be input when the recipient designates the desired receipt date It can be done.

FIG. 6 shows a management form of electronic gifts selected by the gift selection unit 71 included in the electronic gift management server. As shown in FIG. 4, each product data is managed by the product ID. For example, when order information is input, the product ID selected according to the order is stored in the order reception table.

With the configuration as described above, the processing of the electronic gift order receiving and ordering delivery management system utilizing the portable information terminal is processed using the flowchart of FIG. 7 and the external view of the portable information terminal screen of FIGS. Give a detailed description of the procedure.
First, the orderer uses the portable information terminals 10-1 and 2, through the network 60, the orderer information such as the applicant's name, address, telephone number, e-mail address information, membership registration status, etc. Apply to the management servers 30-1 and 30-2 (FIG. 7, flow F1). Specifically, the orderer information is input after the input screen as shown in FIG. 8 is displayed on the portable information terminal via the network 60 of FIG.

Next, the orderer displays electronic gift information (image and product description) stored in the electronic gift management server on the portable information terminal on the selection screen as shown in FIG. 9, and selects the electronic gift (FIG. 9). 7F2). The electronic gift selected here is ID-managed as electronic gift identification information in the gift selection unit 71 shown in FIGS.

Next, the orderer inputs a message to the recipient on the message input screen as shown in FIG. 10 (FIG. 7F3), and selects a payment method on the payment selection screen as shown in FIG. 11 (FIG. 7F4). The message input here is stored in the order reception table 75 shown in FIG. Further, the orderer confirms the purchase content on the confirmation screen shown in FIG. 12, and makes a final decision (FIG. 7F5).

The management servers 30-1 and 30-2 that have received these data process the information stored in the order table 75 into the electronic gift identification information shown in FIG. 4 (FIG. 7F6), and add the URL with the electronic gift identification information. (FIG. 7F7), an electronic gift mail is transmitted to the orderer (FIG. 7F8). FIG. 13 shows the URL with electronic gift identification information transmitted here and the screen inquired by the URL.

The orderer who received the electronic mail with the electronic gift identification information URL from the electronic management servers 30-1 and 30-2 transmits the electronic gift identification number-attached URL to the recipient by electronic mail from his portable information terminal. (Fig. 7F9)

The recipient who has received the e-mail from the orderer inquires the URL with electronic gift identification information described in the e-mail via the network server 60 in FIG. 1 (FIG. 7F10). The inquired URL with gift identification information is inquired by the gift identification information matching unit 80 included in the electronic gift management servers 30-1 and 30-2, and the recipient views the inquired gift information from his / her portable information terminal, The receiving information necessary for receiving is input (FIG. 7F11). Specifically, a screen as shown in FIG. 14 is displayed, and necessary information is input. In the case of rejecting the receipt, the selection is made on the screen, but the rejection information is transmitted to the management server and notified to the orderer (FIG. 7F12).

The information inputted by the recipient is processed by the receipt information input unit 82 included in the electronic gift management servers 30-1 and 30-2, and the recipient views the confirmation screen of the information inputted from his portable information terminal (FIG. 7F12). ), The information is transmitted to the electronic gift management servers 30-1 and 30-2 by pressing the OK button (FIG. 7F13).

In the electronic management servers 30-1 and 30-2, the receipt information transmitted from the recipient is processed into the order information shown in FIG. 5 by the order information generation unit 84 (FIG. 7F14), and provided by the electronic gift provider identification unit 85. The ordering information identifying the ordering information for each person (FIG. 7F15) is transmitted from the ordering mail transmission unit 86 to the electronic gift provider via the network 60 (see FIG. 1) by e-mail (FIG. 7F16).

The electronic gift provider receives the ordering information transmitted to his / her terminal, performs electronic gift shipping work in accordance with the specified delivery date, and makes a delivery request to a partner delivery company (FIG. 7F17). The requested delivery company registers the delivery in the package management server of each delivery company (FIG. 7F18), and the electronic gift provider acquires the package search number of the gift from the package management server of each delivery company (FIG. 7). 7F19), a delivery number is input at the delivery number input unit 90 included in the electronic gift management servers 30-1 and 30-2 (FIG. 7F20).

The delivery number input to the delivery number input unit 90 is also recorded in the delivery number browsing unit included in the electronic gift management servers 30-1 and 30-2 (FIG. 7F21), and the recipient freely browses the delivery number, and the delivery status Can be confirmed.

The present invention can also be applied to applications for selling products and providing services by using the electronic gift order receiving and ordering delivery management system utilizing the portable information terminal of the present invention in shops and services that perform online sales utilizing the Internet.

In addition, in all actual stores that do not utilize conventional Internet sales, by introducing an electronic gift order receiving and ordering delivery management system utilizing the form information terminal of the present invention, the sales channel is reduced while reducing in-house expenses and labor. It can also be applied to applications that expand the range.

Overall configuration diagram of an electronic gift order and order delivery management system using a portable information terminal Configuration diagram of electronic gift management servers 30-1 and 30-2 Configuration diagram of order table 75 Configuration diagram of URL generation unit 76 with electronic gift identification information Configuration diagram of order information generation unit 84 Electronic gift management chart of gift selector 71 The flowchart figure showing the flow of a process of the electronic gift order reception and order delivery management system using the portable information terminal concerning this invention External view of orderer attribute input screen in portable information terminals 10-1 and 10-2 External view of gift selection screen in portable information terminals 10-1, 2 External view of message input screen in portable information terminals 10-1, 2 External view of payment selection screen in portable information terminals 10-1, 2 External view of confirmation screen in portable information terminals 10-1, 2 External view of gift mail reception screen in portable information terminal 20 External view of gift inquiry and receipt information input screen in portable information terminal 20

Explanation of symbols

10-1, orderer portable information terminal 20 recipient portable information terminal 30-1, electronic gift management server 40-1-5 electronic gift provider terminal 50-1-5 Package management server 70 Orderer attribute input unit 71 Electronic gift selection unit 72 Message input unit 73 Payment selection unit 74 Confirmation screen output unit 75 Order reception table 76 URL generation unit with gift identification information 77 Electronic gift mail transmission unit 80 Gift identification information inquiry unit 81 Receipt information input section 82 Receipt information confirmation screen output section 83 Receipt confirmation mail transmission section 84 Order information generation section 85 Electronic gift provider identification section 86 Order mail transmission section 90 Delivery number input section 91 Delivery number browsing section

Claims (7)

An electronic gift management server connected via a network, an electronic gift orderer's portable information terminal, and an electronic gift provider's terminal device;
In response to an electronic gift gift order using a portable information terminal, order identification information for identifying the order information is generated, and using the order identification information, the selected electronic gift product and delivery means for the order product And means for generating electronic gift identification information to which the orderer identification information is added and means for transmitting the electronic gift identification information to the orderer, and has received an e-mail with the electronic gift identification information added Means for processing the recipient information with the electronic gift identification information transmitted by the electronic gift recipient into order identification information necessary for order delivery work to the electronic gift provider, and generating the order identification information; and the electronic gift order Means for delivering a receipt confirmation to the person, and means for sending the order identification information to the electronic gift provider,
Means for generating delivery identification information identifying delivery work performed by the electronic gift provider using the order identification information, and means for distributing the delivery identification information to the electronic gift identification information and providing the electronic gift recipient Electronic gift order and order delivery management system characterized by having. Using the order identification information and order identification information for identifying and recording the order information for the gift order of the electronic gift using the portable information terminal, the selected electronic gift product, the delivery means for the order product, and the order The electronic gift identification information added with the person identification information is generated, and the data added with the electronic gift identification information is transmitted to the electronic gift orderer based on the order identification information. Electronic gift order and order delivery management system. The means for transmitting the electronic gift identification information to the orderer uses the received order identification information, the selected electronic gift product, the delivery means for the received order product, and the URL with electronic gift identification information to which the orderer identification information is added. The electronic gift order and order delivery management system according to claim 1, wherein the electronic gift is transmitted by being added to an electronic mail. The electronic gift recipient who has received the e-mail with the electronic gift identification information extracts only the information necessary for the order delivery work to the electronic gift provider from the recipient information with electronic gift identification information to be transmitted. The electronic gift order and order delivery management system according to claim 1, wherein the order identification information is generated as the order identification information. 4. The receipt confirmation is transmitted to the electronic gift orderer by e-mail, and the order identification information is transmitted to the electronic gift provider by e-mail. Electronic gift ordering and order delivery management system. Processing for generating delivery identification information identifying delivery work performed by the electronic gift provider using the order identification information, and distributing the delivery identification information to the electronic gift identification information and transmitting it on the network; The electronic gift order and order delivery management system according to any one of claims 1 to 4, wherein the electronic gift order and order delivery management system is processed so as to be viewed by a person. The electronic gift order and order delivery management system according to any one of claims 1 to 5, wherein the electronic gift includes at least a product image and a product description held by an electronic gift product provider.

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