JP2010256961A - Information processing apparatus, railroad information server, boarding reception management system, method, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a boarding reception management system which more certainly provides a system for shortening a time of a boarding procedure and transporting safely by allowing a user to perform communication, confirmation, a change, and cancellation to a boarding station at a convenient time even if connection is needed between a boarding station and an alighting station, and by making each railroad company perform prior preparation. <P>SOLUTION: When making boarding reservation, an information processing apparatus performs the reservation registration of boarding reservation information for each reservation number in a reservation number table, transmits boarding reservation information to a station terminal of each using station, registers a confirmation status of the boarding reservation information from the station terminal into an object station confirmation status table, and transmits the confirmed information to a user terminal, and when boarding, the information processing apparatus collates the confirmed information with the boarding reservation information on the reservation number table, registers the boarding confirmation of the boarding station into a boarding confirmation situation table, and transmits the boarding confirmation information to station terminals of a connection station and an alighting station. When alighting, the information processing apparatus collates the boarding confirmation information with the boarding reservation information on the reservation number table, registers the alighting confirmation at the alighting station or the connection station into the boarding confirmation situation table, and transmits the alighting confirmation information to the station terminals of the alighting station and the connection station. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to an information processing apparatus, a railway information server, a boarding reception management system, a method, and a program.

  At present, public facilities and other facilities are in a barrier-free era in consideration of wheelchair users (hereinafter referred to as users), such as elimination of steps, elevators for wheelchairs, and toilets with large spaces. There are many things that are inconvenient to use.

  For example, when using a railway, the user usually arrives at the station and then tells the station staff that the section of use is found, and each time the station staff contacts the disembarking station and gets off at the boarding / disembarking station. Preparations were made for the acceptance system, that is, preparations for getting on and off, and temporarily stopping the escalator. In this case, since the user communicates after arriving at the station, the user also needs time. In addition, even if we contacted in advance by telephone, it was necessary to contact again, such as subsequent confirmation, time change / cancellation.

  In this connection, in Patent Document 1, a user can reserve a use date, a boarding station, a boarding time, a boarding station, a boarding station arrival time, a meeting time, etc. using a mobile phone or a PC (Personal Computer). A boarding / alighting reservation system has been proposed. This system uses a user terminal that makes reservations for boarding / exiting transportation via a network based on reservation information such as date of use, boarding station, departure time of boarding train, getting-off station, equipment used (manual wheelchair, electric wheelchair, etc.) A staff terminal installed at each station of the institution is provided, and reservation information from the user terminal is transmitted to the staff terminal at the boarding station and the getting-off station, and displayed on the staff terminal at the station on the boarding assistance side. According to this, the user can reserve assistance for the ticket gate and movement between the platform, boarding, and getting off, and appropriate assistance in terms of time and number of people is possible.

JP 2004-030157 A

  At present, users cannot contact, confirm, change, or cancel the boarding station at a convenient time, and each railway company prepares in advance, shortens the time required for boarding, and ensures a safe transportation system. There is a problem that it cannot be reliably provided.

  Patent Document 1 allows a user to reserve a use date, boarding station, boarding time, getting-off station, getting-off station arrival time, waiting time, etc. using a mobile phone or a PC. However, in addition to the above problems, there are the following problems.

  (1) Each railway company is obligated to send passengers to their destinations safely. However, the current user confirms the information on the train transfer between other railway companies (exit information of the previous railway company), and finally There is no means for confirming that the user has been able to safely use (get on and off).

  (2) In the case of a train, if there is a transfer, it is essential to provide advance information to each station. However, whether or not each station and each railroad company can confirm only by data registration confirmation at the time of reservation registration depends on the user. It is an uneasy point for me, and I cannot dispel the anxiety.

  (3) The station staff at the next transfer station cannot confirm the user's boarding position, cannot wait for the user at an appropriate position at the time of transfer, and causes the user to wait accordingly.

  (4) If the station staff cannot confirm how far the user is coming and whether the boarding has been done properly, check if the train has arrived in advance or if the train is delayed or delayed. Can't prepare.

  (5) In order for the user to use the train, it is necessary to measure the travel time between unique routes, such as travel time on stairs, and between trains. Therefore, accurate travel time cannot be calculated.

  The object of the present invention is to solve the above-mentioned problem, and even when a connection is required between the boarding station and the getting-off station, the user can contact, confirm, change, or cancel the boarding station at a convenient time. It is also possible to provide a boarding reception management system in which each railroad company makes advance preparations, and can more reliably provide a system for shortening boarding procedures and transporting safely.

  In order to achieve the above object, a boarding reception management system according to the present invention is an information processing apparatus that is communicably connected via a network to a station ticket gate ID reader that reads a user's ID from an ID registration certificate. For each unique reservation number issued corresponding to the ID of the user, the user ID, the scheduled boarding date, the railway company code, the route code, and the train code that can uniquely identify the train number, the boarding station, and the connection A reservation number table for registering boarding reservation information including each station including the station and the departure station, the boarding time of each station, and the arrival time of each station, and the confirmation status of each station for each reservation number Station reservation status table for registering, boarding confirmation status table for registering the boarding check status of each user station for each reservation number, and boarding reservations for the trains desired by the user at the time of boarding reservation The reservation reservation information is reserved and registered in the reservation number table for each reservation number corresponding to the user's ID, and the reservation information is transmitted to the station terminal of each use station used by the user, from the station terminal of each use station. The confirmation status of the boarding reservation information is registered in the target station confirmation status table, the confirmation information is transmitted to the user terminal, and when the boarding reservation is changed, the change information of the boarding reservation is transmitted to the station terminal of each use station. , The confirmation status of the change information of the boarding reservation from the station terminal is registered in the target station confirmation status table, the confirmation information is transmitted to the user terminal, and is read by the station ticket ID reading device of the boarding station at the time of boarding Based on the reservation number corresponding to the ID on the ID registration certificate, it is checked against the reservation information in the reservation number table, the boarding confirmation of the boarding station is registered in the boarding confirmation status table, and the boarding confirmation information is entered. Ride to the reservation number table based on the reservation number corresponding to the ID of the ID registration certificate that is transmitted to the station terminal of the connecting station or the getting-off station and read by the station ticket ID reading device of the getting-off station or the connecting station when getting off It compares with reservation information, registers the getting-off confirmation of the getting-off station or the transit station in the boarding confirmation situation table, and transmits the getting-off confirmation information to the station terminal of the getting-off station or the connecting station.

  A railway information server according to the present invention includes the information processing apparatus described above.

  The boarding reception management system according to the present invention includes the railroad information server described above.

  The boarding reception management method according to the present invention accepts a boarding reservation for an incoming train desired by a user at the time of boarding reservation, reserves boarding reservation information in a reservation number table for each reservation number corresponding to the user ID, Send boarding reservation information to the station terminal of each use station to be used, register the confirmation status of the boarding reservation information from the station terminal of each use station in the target station confirmation status table, send the confirmation information to the user terminal, When changing a boarding reservation, the boarding reservation change information is sent to the station terminal of each station, and the confirmation status of the boarding reservation change information from that station terminal is registered in the target station confirmation status table. Confirmation of boarding by checking the boarding reservation information in the reservation number table based on the reservation number corresponding to the ID of the ID registration certificate read by the station ticket gate ID reader at the boarding station. Register the boarding confirmation of the boarding station in the status table, send the boarding confirmation information to the station terminal of the transit station or the getting-off station, and when getting off the ID registration certificate read by the station ticket gate ID reading device of the getting-off station or the transit station Based on the reservation number corresponding to the ID, check the boarding reservation information in the reservation number table, register the getting-off confirmation of the getting-off station or connecting station in the boarding confirmation status table, and the getting-off confirmation information is the station of the getting-off station or connecting station It transmits to a terminal, It is characterized by the above-mentioned.

  The boarding reception management program according to the present invention accepts a boarding reservation of an inbound train desired by the user at the time of boarding reservation, and reserves and registers boarding reservation information in the reservation number table for each reservation number corresponding to the user ID. , Send the boarding reservation information to the station terminal of each use station used by the user, register the check status of the boarding reservation information from the station terminal of each use station in the target station check status table, and send the check information to the user terminal At the time of the transmission process and boarding reservation change, the boarding reservation change information is sent to the station terminal of each use station, the confirmation status of the boarding reservation change information from that station terminal is registered in the target station confirmation status table, A process for transmitting the confirmation information to the user terminal and a reservation number test based on the reservation number corresponding to the ID of the ID registration certificate read by the station ticket gate ID reading device at the boarding station at the time of boarding. Checking the boarding reservation information of the bull, registering the boarding confirmation of the boarding station in the boarding confirmation status table, sending the boarding confirmation information to the station terminal of the transit station or the boarding station, and when getting off the boarding station Check the boarding reservation information in the reservation number table based on the reservation number corresponding to the ID of the ID registration certificate read by the station ticket ID reading device, and register the getting-off confirmation of the getting-off station or transit station in the boarding confirmation status table And a process of transmitting the getting-off confirmation information to the station terminal of the getting-off station or the transit station.

  According to the present invention, even when a connection is required between the boarding station and the getting-off station, the user can contact, confirm, change, and cancel the boarding station at a convenient time, and each railway company Can make preparations in advance and provide a more reliable system for shortening boarding procedures and transporting safely.

It is a block diagram which shows the whole structure of the boarding reception management system which concerns on embodiment of this invention. It is a figure which shows an example of the reservation number table shown in FIG. It is a figure which shows an example of the object station confirmation condition table shown in FIG. It is a figure which shows an example of the boarding position table shown in FIG. It is a figure which shows an example of the boarding confirmation condition table shown in FIG. It is a figure which shows an example of ID / reservation number correspondence table shown in FIG. It is a figure which shows an example of the travel time table between utilization routes shown in FIG. It is a figure which shows an example of the utilization time table | surface between utilization railways shown in FIG. It is a flowchart explaining operation | movement at the time of acquisition of ID, a password, and ID registration certificate by the boarding reception management system shown in FIG. It is a flowchart explaining the operation | movement at the time of boarding reservation by the boarding reception management system shown in FIG. It is a flowchart explaining the operation | movement at the time of correction or cancellation of boarding reservation by the boarding reception management system shown in FIG. It is a flowchart explaining the operation | movement at the time of boarding position registration by the boarding reception management system shown in FIG. It is a flowchart explaining the operation | movement at the time of boarding by the boarding reception management system shown in FIG. It is a flowchart explaining the operation | movement at the time of alighting by the boarding reception management system shown in FIG. It is a flowchart explaining the operation | movement at the time of boarding correction or boarding cancellation by the boarding reception management system shown in FIG. It is a flowchart explaining the operation | movement in the case of the day cancellation or no communication by the boarding reception management system shown in FIG.

  Next, embodiments of an information processing apparatus, a railway information server, a boarding reception management system, a method, and a program according to the present invention will be described in detail with reference to the drawings.

  FIG. 1 shows an overall configuration of a boarding reception management system according to the present embodiment. The boarding reception system shown in the figure includes a user terminal 100, an ID registration certificate 101, a station terminal 200, an ID authentication server 300, a railway information server 400, a station ticket gate ID reading device 500, and a network 600. The user terminal 100, the station terminal 200, the ID authentication server 300, the railway information server 400, and the station ticket gate ID reading 500 each have a function of connecting to the network 600.

  The user terminal 100 is configured by an information processing apparatus such as a PC or a mobile terminal that can be connected to the network 600, and is used by a person (hereinafter referred to as a user) who uses the service of the boarding reception management system shown in FIG. In addition to the above functions, the user terminal 100 is connected to the ID authentication server 300 via the network 600 to perform authentication processing, and the data search and reservation information of the railway information server 400 via the network 600. Registration, user registration data confirmation, registration information correction, and cancellation processing. These functions are realized, for example, by executing a program stored in a recording medium such as a memory by a central processing unit (CPU), which is the core of a computer (not shown) mounted in a terminal device constituting the user terminal 100. Is done.

  The station terminal 200 is installed at each railway company station, and in addition to the above functions, the station terminal 200 is connected to the ID authentication server 300 via the network 600, and the ID registration certificate 101 made up of an ID and password issuance process and an ID card. A function of issuing, and a function of receiving reservation data from the railway information server 400 via the network 600, receiving correction information, and correcting the reservation data of the railway information server. These functions are realized, for example, when a CPU, which is the core of a computer (not shown) mounted in a terminal device constituting the station terminal 200, executes a program stored in a recording medium such as a memory.

  The ID authentication server 300 is composed of a server machine such as a PC server or a dedicated server that can be connected to the network 600. In addition to the above functions, the ID authentication server 300 issues an ID and password for an ID issuance request from the station terminal 200 via the network 600. And a function for performing registration processing and a function for performing authentication processing from the user terminal 100 and authentication processing from the ID registration certificate 101 via the network 600. These functions are realized, for example, when a CPU, which is the core of a computer (not shown) mounted in a server machine constituting the ID authentication server 300, executes a program stored in a recording medium such as a memory.

  The railway information server 400 includes a server machine (information processing apparatus) such as a PC server or a dedicated server that can be connected to the network 600. In addition to the above functions, the railway information server 400 is authenticated by the ID authentication server 300 via the network 600. A function for performing a search process of railway data from the terminal 100, registration, change and cancellation of user reservation data, transmission of user reservation information to the station terminal 200 via the network 600, correction of reservation information from the station terminal 200, and A function of canceling, and a function of collating and correcting data collated from the station ticket gate ID reading 500 via the network 600.

  In addition, the railway information server 400 holds timetable data and station information (station code, station name, standard required time to the next station, route information, travel time between travel routes, travel time between travel trains) of each use station. It has a function of searching for the shortest route from the boarding station to the getting-off station, a function of searching for the shortest route via the transit station, and a function of searching again by setting the time from the transit station.

  For each of the above functions, for example, a CPU that is the core of a computer (not shown) installed in a server machine constituting the railway information server 400 executes a program (boarding reception management program) stored in a recording medium such as a memory. It is realized by. For this reason, the railway information server 400 includes a processing unit 411 having a CPU that operates under program control and a communication unit 412 having a communication I / F (interface) that can communicate with the network 600, as shown in FIG. And have. In the present embodiment, each function of the railway information server 400 is realized by the processing unit 411 executing a preset boarding reception management program 413.

  As shown in FIG. 1, the railway information server 400 is a table that stores various data processed by the processing unit 411, that is, a reservation number table 401, a target station confirmation situation table 402, a boarding position table 403, There is a boarding confirmation status table 404, an ID / reservation number correspondence table 405, a travel time table 406 between travel routes, and a travel time table 407 between travel routes. An example of each table 401-407 is shown in FIGS.

  FIG. 2 shows an example of the reservation number table 401. The reservation number table 401 includes a reservation number, ID, scheduled date, use train code 1, use station 1, boarding time 1, arrival time 1, use train code 2, use station 2, boarding time, as shown in FIG. 2, arrival time 2,... The use train code is generated from “railway company code + route code + train number”, and a number uniquely assigned to each train on the route is generated. As long as “railway company code + route code + train number” can be uniquely identified, this data configuration is not necessary. In the example of FIG. 2, the first character of the train code used is “Railway company code”, the next character is “Railway identification code”, and the next three characters are “Train number”. For example, in the use train code 1 of the reservation number 0001, K represents a “railway company code”, T represents a “route code”, and 102 represents a “train number”.

  FIG. 3 shows an example of the target station confirmation situation table 402. As shown in the figure, the target station confirmation status table 402 includes items (fields) of reservation number, ID, use station 1, use station 2,.

  FIG. 4 shows an example of the boarding position table 403. As shown in the figure, the boarding position table 403 includes a reservation number, an ID, a user transmission flag 1, a use train 1, a vehicle position 1, a door position 1, a user transmission flag 2, a use train 2, a vehicle position 2, and a door. Each item (field) at position 2,...

  FIG. 5 shows an example of the boarding confirmation status table 404. As shown in the figure, the boarding confirmation status table 404 includes items of a reservation number, an ID, a boarding flag, a getting-off flag, a use station 1, a use station 2,.

  FIG. 6 shows an example of the ID / reservation number correspondence table 405. The ID / reservation number correspondence table 405 includes items (fields) of ID, reservation number 1, reservation number 2,... As shown in FIG.

  FIG. 7 shows an example of the inter-route travel time table 406. As shown in the figure, this inter-route travel time table 406 stores travel times (numbers are in minutes) between use routes for each use station.

  FIG. 8 shows an example of the travel time table 407 between used railways. As shown in the figure, the travel time between trains table 407 stores travel times between trains (numbers are expressed in minutes) for each use station.

  The station ticket ID reading device 500 reads the user ID from the ID registration certificate 101, connects the read user ID to the ID authentication server 300 via the network 600, and after successful authentication by the ID authentication server 300, the railway information server. It has a function of collating with data in 400 reservation number tables 401.

  Next, the operation of the boarding reception management system according to the present embodiment will be described with reference to the flowcharts of FIGS. In the following explanation, when obtaining the ID, password, and ID registration certificate 101 (FIG. 9), when boarding reservation (FIG. 10), when correcting or canceling boarding reservation (FIG. 11), when inputting the vehicle position and door position (Fig. 12), when boarding (Fig. 13), when getting off (Fig. 14), correction after boarding or cancellation of boarding on the day (Fig. 15), cancellation on the day or no contact (Fig. 16), The operation will be described in detail.

  FIG. 9 illustrates the operation when obtaining the ID, password, and ID registration certificate 101. When using the boarding reception management system shown in FIG. 1, it is necessary to obtain an ID, a password, and an ID registration certificate 101 in advance. For this reason, the user applies for the ID and ID registration certificate 101 at the nearest station (St11). At the station applied by the user, the person in charge (operator) of the station terminal 200 operates the station terminal 200 to issue the ID, password, and ID registration certificate 101 (St12). In response to this, the ID authentication server 300 registers the user ID and password (St13).

  The station terminal 200 issues the ID and password assigned by the ID authentication server 300 and the ID registration certificate 101 into which the ID data is input (St14). Thereby, a user acquires ID, a password, and ID registration certificate 101 from the person in charge of the station terminal 200 (St15).

  FIG. 10 illustrates the operation at the time of boarding reservation.

  When making a boarding reservation, the user operates the user terminal 100 and logs in to the ID authentication server 300 using the assigned ID and password (St21). In response to this, the ID authentication server 300 authenticates the user based on the ID and password (St22). If this authentication is successful (St23: YES), the railway information server 400 displays a search screen (ST24). Then, the user operates the user terminal 100 to search for railway information in the railway information server 400 while viewing the search screen.

  In this search, the user operates the user terminal 100 to input necessary items of boarding station, transit station, getting-off station, boarding date and time, boarding time, and boarding time data as search conditions (St25). The railway information server 400 searches for railway information based on the input search condition (St26). The user terminal 100 displays the railroad information that is the search result (St27). Further, when the wheelchair user moves, depending on the transfer station, it may take longer than usual, so the user terminal 100 sets and inputs the time from the transfer station again (St28: YES, St25). The railway information server 400 re-searches the railway information based on the input search conditions again (ST26). At that time, the railroad information server 400 measures the travel time between routes of the same railroad company using the travel time table 406 (FIG. 7), and the travel time between different railroad companies. Measurement is performed using the travel time table 407 (FIG. 8). The user terminal 100 displays the railway information that is the re-search result (St27).

  If the user terminal 100 is confirmed by the information displayed by the search (St28: NO), the user terminal 100 performs a boarding registration process (St29). On the other hand, if a change is necessary (St28: YES), the process returns to St25, and the re-search process is repeated.

  When the user performs reservation registration (St29), a reservation number (unique number) is assigned, and the data is registered in the reservation number table 401 (FIG. 2) of the railway information server 400 (St30). The data is stored together with the scheduled boarding date, the train code used, the station used, the boarding time, and the arrival time (up to the next station). Thereafter, the boarding reservation of the boarding user is managed by the reservation number. When a plurality of reservations are made, a plurality of reservation numbers are issued. The user's reservation number acquisition information is managed in an ID / reservation number correspondence table 405 (FIG. 6).

  When a reservation number is issued by the railway information server 400 (St31), it is transmitted from the railway information server 400 to the user terminal 100 together with the reservation number, the station used, and the time. The user terminal 100 acquires a reservation number from the railway information server 400 (St32). The boarding time for each use station registered in the reservation number table 401 (FIG. 2) is transmitted together with the reservation number and ID to the station terminal 200 of each use station (boarding station, transit station, and getting-off station) (St33). .

  In each use station, when the reservation number transmitted from the station terminal 200 is received (St34), the reservation number is confirmed (St35), and reservation confirmation registration is performed. The reservation confirmation registration is set and registered as confirmation information (confirmed) for each corresponding use station in the target station confirmation situation table 402 (FIG. 3) of the railway information server 400 (St36), and each registered use station is registered. The confirmation information is transmitted to the user terminal 100. The user terminal 100 receives the use station confirmation data from the railway information server 400 (St37).

  FIG. 11 explains the operation at the time of correcting or canceling a boarding reservation.

  When correcting and canceling the boarding reservation, the user logs in to the ID authentication server 300 using the ID and password from the user terminal 100 (St41), and in response, the ID authentication server 300 uses the ID and password. User authentication is performed (St42). If this authentication is successful (St43: YES), the railway information server 400 displays the user registration data of the same ID existing in the reservation number table 401 (FIG. 2) of the railway information server 400 (St44). The user confirms the reservation number that needs to be changed while viewing the user registration data on the user terminal 100 (St45), and if correction and cancellation of the boarding data are necessary, the user corrects and cancels the data, The corrected and canceled data is registered (St46).

  The registered data is reflected in the reservation number table 401 (FIG. 2) of the railway information server 400 (St47), and the confirmation information of each corresponding use station in the target station confirmation status table 402 (FIG. 3) is set to unconfirmed. At the same time, when the boarding position is set in the boarding position table 403 (FIG. 4), the boarding position information is cleared. The registered correction information is transmitted to the station terminal 200 of each use station.

  When the person in charge of the station terminal 200 at each use station receives the correction information from the railway information server 400 (St48), it confirms the information corrected and canceled at the station terminal 200 (St49), and performs the confirmation registration. If the boarding position can be determined, boarding position information is registered. The confirmed and registered data is reflected in the target station confirmation status table (FIG. 3) and the boarding position table 403 (FIG. 4) of the railway information server 400 (St50), and the information is transmitted to the user terminal 100. The user terminal 100 receives the confirmation data from the railway information server 400 (St51).

  FIG. 12 explains the operation at the time of inputting the vehicle position and the door position.

  First, the operator of the station terminal 200 inputs the vehicle boarding position of the user using the station terminal 200 by the day before the scheduled date (St61). The vehicle position and door position input for each use station are registered for each reservation number in the boarding position table 403 (FIG. 4) of the railway information server 400 (St62), and the information is stored in the user terminal 100 and each use station. It is transmitted to the station terminal 200 (St63).

  Here, when boarding registration is not completed by the previous day or when the boarding position is changed, the boarding position of the user vehicle is registered at the station terminal 200 after boarding. The registered data is reflected in the boarding position table 403 (FIG. 4) of the railway information server 400, and the information is transmitted to the user terminal 100 and the station terminal 200 of each use station.

  When receiving the registration information from the railway information server 400 (St64), the user terminal 100 confirms the registration information (St65). When the station terminal 200 receives the registration information from the railway information server 400 (St66), the station terminal 200 confirms the registration information (St67).

  FIG. 13 illustrates the operation during boarding. In the figure, a station terminal (A) indicates a station terminal 200 at a boarding station, and a station terminal (B) indicates a station terminal 200 at a transit station and a departure station.

  When the user gets on, the ID data of the ID registration certificate 101 is read via the station ticket gate ID reading device 500 (St71, St72), and the read ID data is transmitted to the ID authentication server 300. If the user authentication using the data is successful (St73, St74: YES), the railway information server 400 uses the ID, date, and time of the ID registration certificate 101 as a key to make a corresponding reservation from the reservation number table 401 (FIG. 2). The number is extracted, and the boarding flag corresponding to the reservation number in the boarding confirmation situation table 404 (FIG. 5) is updated (St75, St76).

  After the user gets on the station terminal 200, the operator of the station terminal 200 collates with the reservation information of the user of the railway information server 400 at the station terminal (A) 200, and performs boarding station confirmation registration (St78). The used flag is registered in the use station field of the confirmation status table 404 (FIG. 5). The information is reflected in the boarding confirmation status table 404 (FIG. 5) from the railway information server 400 (St79), and the confirmation data is transmitted to the station terminal (B) 200 of each use station.

  When the station terminal (B) 200 receives the boarding confirmation notification of the previous station (St80), the station terminal (B) 200 prompts the station staff to confirm by an alarm or the like. In addition, when there is a movement between railway companies, the station terminal 200 (transfer station) of the next railway company receives the getting-off confirmation data as in the operation when getting off as shown in FIG. Encourage station staff to confirm.

  FIG. 14 illustrates the operation when getting off.

  When the user gets off, the ID data of the ID registration certificate 101 is read via the station ticket gate ID reading device 500 (St81, St82), and the read ID data is transmitted to the ID authentication server 300. If the user authentication using the data is successful (St83, St84: YES), the reservation number is extracted from the reservation number table 401 (FIG. 2) using the ID of the ID registration certificate 101 and the date / time as a key, and the boarding station The getting-off flag corresponding to the reservation number in the confirmation status table 404 (FIG. 5) is updated (St85, St86).

  When there is a transfer of the next railway company (St87: NO), data for confirming getting off is transmitted to the station terminal 200 of the next railway company. When the station terminal 200 receives the getting-off confirmation data from the railway information server 400 (St88), the station terminal 200 prompts the station staff to confirm by an alarm (St89).

  FIG. 15 is a diagram for explaining an operation at the time of boarding correction or boarding cancellation on the day.

  When the boarding time has changed due to correction after the user's boarding or boarding cancellation on the day, the person in charge of the station terminal 200 stores the data in the reservation number table 401 (FIG. 2) reserved at the station terminal (A) 200. Correction is performed (St91).

  The railway information server 400 updates the data of the transit station and the getting-off station based on the updated reservation data (St92, St93), and provides the correction information to the user terminal 100 and the station terminal (B) 200 of each use station. Send.

  Upon receiving the correction information (St94), the user terminal 100 confirms the correction information (St95). In addition, when the person in charge of the station terminal (B) 200 at each use station receives the correction information (St96), the person in charge confirms the correction information (St97) and arranges boarding support.

  FIG. 16 illustrates the operation when canceling on the day or when there is no contact.

  In this case, the railway information server 400 confirms reservation progress data from the reservation number table 401 (FIG. 2) (St101), confirms data that has passed since the reservation time (St102), and corrects data that does not have boarding confirmation information. The information is transmitted to the station terminal 200 of each use station. Upon receiving the correction information from the railway information server 400 (St103), the station terminal 200 confirms the correction information (St104).

  A specific example of the above operation will be described with reference to the reservation number table 401 in FIG. In the example of FIG. 2, the reservation number “001” is reserved when the user with ID “A102” makes a reservation, and the boarding station is use station 1 “Nakagawara” and the departure station is use station 6 “Osaka”. Hereinafter, this user will be described.

  In the use station 1 to the use station 2, the use train codes 1 and 2 are the same as "KT102", so the trains get off without transfer. Although the “transfer” flag is set at the transit time 2, it may be confirmed whether or not a code is set for the use train code 3 without a transfer flag.

  In the use station 2 to the use station 3, since the use train codes 2 and 3 are different for "KT102" and "JJ111", a transfer has occurred. In addition, since the first railway company code is different between “K” and “J”, movement between railway companies occurs (route movement at another railway company). In the case of movement between railways, the required time is calculated using the inter-rail travel time table 407 (FIG. 8). In the example of FIG. 2, since it is a movement between Shinjuku (K) and J, a movement time of 10 minutes is required.

  In the use station 3 to the use station 4, the use train codes 3 and 4 are the same as “JJ111”, so the train gets off without transfer. Although the “transfer” flag is set at the departure time 4, it may be confirmed whether or not a code is set for the use train code 5 without a transfer flag.

  In use station 4 to use station 5, use train codes 4 and 5 are “JJ111” and “JS100”, the first railway company code is “J”, and the next route code is “J”. ”And“ S ”, so there is a movement between routes (route movement in the same railway company). For travel between routes, the travel time table 406 (FIG. 7) is used to calculate the required time. In the example of FIG. 2, it takes 10 minutes to travel because it is traveling between Tokyo (JJ) and JS.

  In the use station 5 to the use station 6, the use train codes 5 and 6 are the same as "JS100", so they get off without transfer. Although the “arrival” flag is set at the boarding time 6, it may be confirmed whether or not a code is set for the use train code 7 without a transfer flag.

  The above operations are summarized as follows.

  (1) The user applies for the ID, password, and ID registration certificate 101 in advance at the nearest station.

  (2) The user uses the previously issued ID and password, connects to the ID authentication server 300 from the user terminal 100 via the network 600, authenticates, connects to the railway information server 400, and enters the desired train Search for and make a reservation.

  (3) The railway information server 400 that is reserved and registered by the user issues a reservation number and transmits information to the user. Also, boarding reservation information is transmitted to the station terminal 200 of each railway company's boarding station, transit station, and alighting station.

  (4) An operator of the station terminal 200 at the boarding station, the transit station, and the getting-off station performs boarding reception confirmation registration at the station terminal 200. The information is transmitted to the railway information server 400, from which confirmation information is transmitted to the user terminal 100.

  (5) When the user desires to change, after connecting to the ID authentication server 300 and authenticating, the data of the railway information server 400 is corrected. After the data correction, the station information server 400 transmits the correction information to the station terminal 200, transmits the confirmation data to the user after the information confirmation registration at the station terminal 200.

  (6) Preliminary preparations will be made at the boarding station, transit station, and getting-off station of each railway company that has received the boarding notice. When the number of train cars is determined by the previous day, the boarding vehicle position and the door position are registered at the station terminal 200.

  (7) On the day of boarding, when the user passes the ID registration certificate 101 through the station ticket gate ID reading device 500, the user connects to the ID authentication server 300 via the network 600, collates with the information of the railway information server 400, and the railway information server The boarding confirmation registration is performed in 400, and information is transmitted to the station terminal 200 of each use station. When boarding is not performed even when the boarding reservation time is reached, the railway information server 400 confirms the reservation progress data, and if there is reservation confirmation data, the information correction processing is performed and the data is transmitted to the station terminal 200. . When manual correction is necessary, the operator of the station terminal 200 at the boarding station or the transit station corrects the information in the railway information server 400 at the station terminal 200, and the railway information server 400 is connected to the transit station or the exit station. The data is transmitted to the station terminal 200 and a boarding system is prepared at each use station.

  As described above, according to the present embodiment, it is possible to contact and prepare for boarding arrangements for each use station in advance by accepting a user contact for 24 hours. That is, by using the boarding reception management system, the user can perform entry registration, change, confirmation, and cancellation at his / her convenience. Moreover, in a railway company, by using a boarding reception management system, it is possible to receive boarding for 24 hours and to make preparations in advance. Furthermore, by using the boarding confirmation, bidirectional information communication between the user and the use station becomes possible.

  In addition to this, the following effects are obtained in the present embodiment.

  (1) The user's boarding and getting-off information can be confirmed by issuing the ID registration certificate 101. By making the ID ticket 101 read by the station ticket gate ID reading device 500 when boarding, it is possible to automatically confirm cancellation on the day without telephone contact. Each railway company is obligated to safely deliver passengers to their destinations, but by using this information, it is possible to check information on train transfers between other railway companies of the current user without using telephone or other means. Of the railway company) and finally, it can be confirmed that the user can safely use (get on and off).

  (2) By using the target station confirmation status table 402 (FIG. 3), the status indicating that the user's information has been confirmed at each station can be registered, and information can be transmitted from each station to the user. In the case of a train, if there is a transfer, it is essential to provide advance information to each station. It is an uneasy point for the user whether or not the confirmation is taken at each station and each railway company only by confirming the data registration at the time of reservation registration. On the other hand, in this Embodiment, the anxiety can be dispelled by transmitting information from each station and each railway company by the target station confirmation situation table 402.

  (3) By registering the boarding position by using the boarding position table 403 (FIG. 4), the station staff at the next transfer station can confirm the user's boarding position, and waits for the user at an appropriate position at the time of transfer. it can. That is, transfer can be assisted without causing the wheelchair user to wait.

  (4) By using the boarding confirmation status table 404 (FIG. 5), the station staff can confirm how far the user has come and whether the boarding has been performed properly. Even if train delays or delays occur, you can check in advance which station you are coming to, and you can make preparations (no phone confirmation is required).

  (5) Since a wheelchair user uses a train, it is necessary to measure the travel time between unique routes such as travel time on stairs and between railways. On the other hand, in this embodiment, by using the inter-route travel time table 406 (FIG. 7) and the inter-rail travel time table 407 (FIG. 8), it is possible to calculate the accurate travel time of the wheelchair user.

  Therefore, according to the present embodiment, even when a connection is required between the boarding station and the getting-off station, the user can contact, confirm, change, and cancel the boarding station at a convenient time. At the same time, each railway company will be able to make advance preparations, and it will be possible to reliably provide a system for shortening boarding procedures and transporting safely.

  The ID card used in the ID registration certificate 101 may be any card that can determine the user ID, such as Suica (registered trademark) or PASMO (registered trademark). Further, the network 600 may use the Internet as long as a communication path is established. Furthermore, the data transmitted from the railway information server 400 to the user terminal 100 and the station terminal 200 may have a mail function or any function capable of contacting the user terminal 100 and the station terminal 200.

  Moreover, although the said embodiment demonstrated the case where a railway is utilized, this invention is not necessarily limited to this, For example, it can apply also to a bus terminal, an airport, etc.

  In addition, the terminal device and server machine which comprise said boarding reception management system are not specifically limited in the hardware and software structure, As long as it can implement | achieve each function mentioned above, any thing is possible. Applicable. For example, a circuit or software component (module) that is configured independently for each function, or a configuration in which a plurality of functions are integrated into one circuit or software component (module) can be applied.

  Although the present invention has been described with reference to the embodiments, the present invention is not limited to the above embodiments. Various changes that can be understood by those skilled in the art can be made to the configuration and details of the present invention within the scope of the present invention.

  The present invention can be used for information processing apparatuses, railway information servers, boarding reception management systems, methods, and programs.

100 User terminal 101 ID registration certificate 200 Station terminal 300 ID authentication server 400 Railway information server 401 Reservation number table 402 Target station confirmation situation table 403 Boarding position table 404 Boarding confirmation situation table 405 ID / reservation number correspondence table 406 Travel time between routes Table 407 Travel time table between railways 411 Processing unit 412 Communication unit 413 Ride reception management program 500 Station ticket gate ID reading device 600 Network

Claims (20)

An information processing apparatus that is communicably connected via a network to a station ticket gate ID reading device that reads a user's ID from an ID registration certificate,
For each unique reservation number issued corresponding to the user's ID, the user's ID, scheduled boarding date, railway company code, route code, train code that can uniquely identify the train number, boarding station, Reservation number table for registering boarding reservation information including each use station including transit station and alighting station, boarding time of each use station, and arrival time of each use station;
Target station confirmation status table for registering the confirmation status of each use station for each reservation number,
A boarding confirmation status table for registering the boarding confirmation status of each use station for each reservation number,
At the time of boarding reservation, the boarding reservation of the user's desired train is accepted, boarding reservation information is reserved and registered in the reservation number table for each reservation number corresponding to the user ID, and the station terminal of each use station used by the user is registered. Send boarding reservation information, register the check status of the boarding reservation information from the station terminal of each use station in the target station check status table, send the check information to the user terminal,
When changing the boarding reservation, the change information of the boarding reservation is transmitted to the station terminal of each use station, the check status of the change information of the boarding reservation from the station terminal is registered in the target station check status table, and the check information To the user terminal,
When boarding, check the boarding reservation information in the reservation number table based on the reservation number corresponding to the ID of the ID registration certificate read by the station ticket ID reading device of the boarding station, and the boarding confirmation status table shows the boarding station Register the boarding confirmation, send the boarding confirmation information to the station terminal of the transit station or the departure station,
When getting off, check the boarding reservation information in the reservation number table based on the reservation number corresponding to the ID of the ID registration certificate read by the station ticket ID reading device at the getting-off station or transit station, and in the boarding confirmation status table An information processing apparatus for registering a confirmation of getting off at a disembarking station or a transit station and transmitting the get-off confirmation information to a station terminal of the disembarking station or the transit station. For each reservation number, it further includes a boarding position table for registering boarding position information including the user ID, the train code used, the vehicle position and the door position,
The vehicle position and door position corresponding to the number of trains input at the station terminal are registered in the boarding position table, the change information is registered when the vehicle position and door position are changed, and the boarding position of the boarding position table The information processing apparatus according to claim 1, wherein the information and the change information thereof are transmitted to a station terminal of each use station. A travel time table between travel routes for registering travel time required for transfer of users between travel routes for each use station;
A travel time table between trains for registering travel time for transfer of users between trains for each use station;
3. The information processing apparatus according to claim 1, wherein at the time of boarding reservation, a boarding time of each use station is set in consideration of a movement time of the use time table between use routes and a use time table between use railways. . An ID / reservation number correspondence table for registering the user ID and the unique reservation number in association with each other;
4. The reservation number is specified from the user ID input by the user terminal or read by the station ticket gate ID reader using the ID / reservation number correspondence table. 5. The information processing apparatus according to item.   If the user's boarding confirmation is not performed even after the boarding time of the boarding station or transit station in the reservation number table has elapsed, the corresponding booking progress data is confirmed, and if there is booking confirmation data, the information correction processing is performed. 5. The information processing apparatus according to claim 1, wherein the correction information is transmitted to a station terminal at a transit station or an exit station.   6. When manual correction is required, correction from the station terminal of the transit station or transit station is accepted, and the correction information is transmitted to the station terminal of the transit station or exit station. The information processing apparatus according to any one of the above.   A railway information server comprising the information processing apparatus according to any one of claims 1 to 6.   A boarding reception management system comprising the railway information server according to claim 7. At the time of boarding reservation, accept the boarding reservation of the train that the user wants, register the boarding reservation information in the booking number table for each booking number corresponding to the user ID, and board the station terminal of each user station used by the user Send reservation information, register the confirmation status of boarding reservation information from the station terminal of each user station in the target station confirmation status table, send the confirmation information to the user terminal,
When changing a boarding reservation, the boarding reservation change information is sent to the station terminal of each station, and the confirmation status of the boarding reservation change information from that station terminal is registered in the target station confirmation status table. Send it to your device,
When boarding, check the boarding reservation information in the booking number table based on the booking number corresponding to the ID on the ID registration certificate read by the station ticket gate ID reader at the boarding station, and check the boarding station in the boarding confirmation status table. Register, send the boarding confirmation information to the station terminal at the transit station or the exit station,
When getting off, check the boarding reservation information in the reservation number table based on the reservation number corresponding to the ID of the ID registration certificate read by the station ticket ID reading device of the getting-off station or transit station, A boarding reception management method characterized by registering the boarding confirmation of the transit station and transmitting the boarding confirmation information to the boarding station or the station terminal of the transit station.   Furthermore, the vehicle position and the door position corresponding to the number of trains input at the station terminal are registered in the boarding position table, the change information is registered when the vehicle position and the door position are changed, and the boarding position of the boarding position table 10. The boarding reception management method according to claim 9, wherein the information and its change information are transmitted to the station terminal of each use station.   Furthermore, at the time of boarding reservation, the travel time required for user transfer between use routes registered in the travel time table between use routes and the travel time required for user transfer between use rails registered in the travel time table between use rails are set. The boarding reception management method according to claim 9 or 10, wherein the boarding time of each use station is set in consideration.   The reservation number is specified from the user ID input by the user terminal or read by the station ticket gate ID reader using the ID / reservation number correspondence table. The boarding reception management method described in 1.   Furthermore, if the user's boarding confirmation is not performed even after the boarding time of the boarding station or transit station in the booking number table has elapsed, the corresponding booking history data is confirmed, and if there is booking confirmation data, the information correction processing The boarding reception management method according to any one of claims 9 to 12, wherein the correction information is transmitted to a station terminal of a transit station or a drop-off station.   Furthermore, when manual correction is required, correction from the station terminal of the transit station or transit station is accepted, and the correction information is transmitted to the station terminal of the transit station or drop-off station. 14. The boarding reception management method according to any one of items 1 to 13. On the computer,
At the time of boarding reservation, accept the boarding reservation of the train that the user wants, register the boarding reservation information in the booking number table for each booking number corresponding to the user ID, and board the station terminal of each user station used by the user Processing for transmitting reservation information, registering the confirmation status of boarding reservation information from the station terminal of each user station in the target station confirmation status table, and transmitting the confirmation information to the user terminal;
When changing a boarding reservation, the boarding reservation change information is sent to the station terminal of each station, and the confirmation status of the boarding reservation change information from that station terminal is registered in the target station confirmation status table. Processing to send to the device,
When boarding, check the boarding reservation information in the booking number table based on the booking number corresponding to the ID on the ID registration certificate read by the station ticket gate ID reader at the boarding station, and check the boarding station in the boarding confirmation status table. Processing to register and send the boarding confirmation information to the station terminal of the transit station or the exit station,
When getting off, check the boarding reservation information in the reservation number table based on the reservation number corresponding to the ID of the ID registration certificate read by the station ticket ID reading device of the getting-off station or transit station, A boarding reception management program for executing a process of registering the boarding confirmation of the transit station and transmitting the boarding confirmation information to the boarding station or the station terminal of the transit station. In addition,
Register the vehicle position and door position corresponding to the number of train cars input at the station terminal in the boarding position table, register the change information when the vehicle position and door position change, boarding position information in the boarding position table, and The boarding reception management program according to claim 15, wherein a process of transmitting the change information to the station terminal of each use station is executed. In addition,
At the time of boarding reservation, consider the travel time required for transfer between users registered in the travel time table between used routes and the travel time required for transfer between users registered in the travel time table between used railways. The boarding reception management program according to claim 15 or 16, wherein a process for setting a boarding time at each use station is executed. In addition,
The ID / reservation number correspondence table is used to execute a process of specifying a reservation number from a user ID input by a user terminal or read by a station ticket gate ID reader. The boarding reception management program according to item 1. In addition,
If the user's boarding confirmation is not performed even after the boarding time of the boarding station or transit station in the booking number table has elapsed, the corresponding booking progress data is checked, and if there is booking confirmation data, the information is corrected. The boarding reception management program according to any one of claims 15 to 18, wherein a process of transmitting the correction information to a station terminal of a transit station or a drop-off station is executed. In addition,
When manual correction is required, a correction from the station terminal of the transit station or the transit station is accepted, and the process of transmitting the correction information to the station terminal of the transit station or the exit station is executed. 20. The boarding reception management program according to any one of items 15 to 19.

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