JP2009223626A - Information processing apparatus and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an information processing apparatus for supporting the preparation of questionnaire contents and to provide a program. <P>SOLUTION: The information processing apparatus includes: a first information analysis means for acquiring analytical information including response history of a questionnaire composed of a plurality of questionnaire items from the external and calculating first statistical information from the analytical information on the basis of a combination of questionnaire items; an analytical result display means for displaying the first statistical information; an item selection means for selecting the combination of questionnaire items from the first statistical information on the basis of an operation instruction; and a second information analysis means for calculating second statistical information from the analytical information concerned with the combination of questionnaire items selected by the item selection means on the basis of a combination of item contents of respective questionnaire items. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to an information processing apparatus and a program.

  As a conventional technique, an information processing apparatus that performs preliminary questionnaires and supports creation of questionnaire contents with a high response rate is known (for example, see Patent Document 1).

The information processing apparatus disclosed in Patent Document 1 includes a questionnaire totaling unit that totals response rates for each questionnaire item of a preliminary questionnaire that has been performed in advance, a storage unit that stores response rates, and a questionnaire in which the response rate exceeds a predetermined threshold. It has a questionnaire creating means for selecting items and creating the contents of the questionnaire, and a high response rate can be obtained by conducting the questionnaire created by the questionnaire creating means.
JP 2002-109137 A

  An object of the present invention is to provide an information processing apparatus and a program for supporting selection of questionnaire items when creating a new questionnaire.

  In order to achieve the above object, one embodiment of the present invention provides the following information processing apparatus and program.

[1] Information analysis means for acquiring analysis information including an answer history of a questionnaire composed of a plurality of questionnaire items from the outside, and calculating statistical information from the analysis information based on the combination of the questionnaire items, and displaying the statistical information And an analysis result display means for performing information processing.

[2] The information processing apparatus according to [1], wherein the analysis result display unit displays the answer frequency in a tabular format as the statistical information.

[3] The information processing apparatus according to [1], wherein the information analysis unit outputs an attention item based on a response frequency from the statistical information.

[4] Information analysis means for obtaining analysis information including an answer history of a questionnaire composed of a plurality of questionnaire items from the outside, and calculating first statistical information from the analysis information based on the combination of the questionnaire items; Analysis result display means for displaying one statistical information, item selection means for selecting a combination of questionnaire items based on an operation command from the first statistical information, and the questionnaire items selected by the item selection means An information processing apparatus comprising: a second information analysis unit that calculates second statistical information based on a combination of item contents of each questionnaire item from the analysis information related to a combination.

[5] The information processing apparatus according to [4], wherein the analysis result display means displays the response frequency in a tabular format as the second statistical information.

[6] Attribute information selection means for selecting attribute information including at least a filler or entry date and time based on an operation command, and obtaining analysis information including questionnaire response history and attribute information from a plurality of questionnaire items from the outside, An information processing apparatus comprising: information analysis means for calculating statistical information based on the combination of questionnaire items and the selected attribute information from the analysis information; and analysis result display means for displaying the statistical information .

[7] An information analysis step of obtaining analysis information including an answer history of a questionnaire composed of a plurality of questionnaire items from outside, calculating statistical information from the analysis information based on the combination of the questionnaire items, and displaying the statistical information A program for causing a computer to execute an analysis result display step.

  According to the inventions according to claims 1 and 7, the analysis information is analyzed based on the combination of the questionnaire items, and the statistical information is displayed, so that the selection of the questionnaire items can be supported when creating a new questionnaire. it can.

  According to the invention concerning Claim 2, Claim 3, and Claim 5, in order to extract the analysis information containing the questionnaire item with high or low reply frequency, a questionnaire with a high reply rate can be created.

  According to the invention of claim 4, the analysis information is analyzed based on the combination of the questionnaire items, the first statistical information is displayed, the analysis information is analyzed based on the combination of the item contents, and the second statistics Since information is displayed, selection of questionnaire items and item contents can be supported when creating a new questionnaire.

  According to the invention which concerns on Claim 6, since analysis information is analyzed based on attribute information and an analysis result is displayed, selection of a questionnaire item can be supported in the case of new questionnaire creation.

  Embodiments of an information processing apparatus and a program according to the present invention will be described below in detail with reference to the drawings.

[First Embodiment]
(Configuration of questionnaire creation system)
FIG. 1 is a schematic diagram showing a configuration example of a questionnaire creating system according to the first embodiment of the present invention.

  The questionnaire creation system 1000 analyzes an answer history of a questionnaire and performs processing for creating a new questionnaire, an analysis information database 2 that stores analysis information 20 that is an answer history of the questionnaire, A terminal device 3 that communicates with each other to operate the information processing device 1 and displays display information received from the information processing device 1 on a display device (not shown), and entry sheet information as a new questionnaire created in the information processing device 1 Are output as an entry sheet 100 and read the answer written on the entry sheet 100, and are connected to each other via a network 5.

  The information processing apparatus 1 includes a control unit 10 configured using a CPU or the like. The control unit 10 analyzes the analysis information 20 and outputs an analysis result, and inputs from the information analysis unit 10A. The analysis result display means 10B for outputting the analysis result to be displayed as display information that can be displayed on the display unit connected to the terminal device 3, and selecting an item as a questionnaire question item based on the operation signal input from the terminal device 3 Then, it operates as an item selection unit 10C that outputs to the information analysis unit 10A or the sheet creation unit 10D, and a sheet creation unit 10D that creates new entry sheet information based on items input from the item selection unit 10C. Further, the information processing apparatus 1 includes a communication unit (not shown) that communicates with the outside, a memory that temporarily stores information and assists the operation of the control unit 10, and a storage unit such as an HDD (Hard Disk Drive) that stores information. Etc.

  FIG. 2 is a schematic diagram showing a configuration example of the entry sheet according to the first embodiment of the present invention.

  The entry sheet 100 includes a date entry column 101 for entering the date on which the questionnaire entry person fills in the questionnaire, a number entry column 102 for entering the number of sheets entered simultaneously by the questionnaire entry person, and an employee number as an ID of the questionnaire entry person. An employee number entry field 103 to be filled in, an activity ID 104 as an ID for distinguishing entry of a questionnaire (activity), a time zone entry field 105 in which a start time and an end time of execution of an activity are entered, and an activity type It has the item 106 and the item content 107 as a reply content of each item 106. FIG.

  The entry sheet 100 is, for example, a questionnaire entry sheet printed on paper, but may be an electronic questionnaire for inputting information in the terminal device 3. The answers entered in the items 106 and 107 are stored in the analysis information 20 as an answer history, and the answers entered in the date entry field 101, employee number entry field 103, and time zone entry field 105 are associated with the answer history. And stored in the analysis information 20 as attribute information.

  FIG. 3 is a schematic diagram illustrating a configuration example of analysis information according to the first embodiment of the present invention.

  The analysis information 20 is obtained by reading a questionnaire response entered on the entry sheet 100 with the multifunction machine 4 and converting it into a questionnaire response history. The analysis information 20 includes an activity ID corresponding to the activity ID 104 of the entry sheet 100, and the entry sheet 100. Entry identification ID that is information entered in the employee number entry column 103, start time and end time that are information entered in the time zone entry column 105, and a difference that is a difference between the start time and the end time; It has “business process” and “with whom” as items.

  The writer identification ID is associated with individual attribute information such as the department to which the user belongs, the base of activity, the number of years of occupation, and business results. In addition, the start time, the end time, and the difference are associated with time attribute information such as a year and an activity period. These attribute information is stored in a database (not shown).

  FIG. 4A is a schematic diagram illustrating a configuration example of an item selection screen according to the first embodiment of the present invention.

  The item selection screen 110 is a screen that is first displayed on a display unit connected to the terminal device 3 when a new questionnaire is created. In the combination of the items 111 and 112 as item candidates to be added to the questionnaire, analysis information is displayed. It has a history 113a displaying the number of items corresponding to 20, and a check frame 113b for selecting a combination of the items 111 and 112.

  FIG. 4B is a schematic diagram illustrating a configuration example of an analysis screen according to the first embodiment of the present invention.

  The analysis screen 120 is a screen displayed on the display unit connected to the terminal device 3 based on the combination of items selected on the item selection screen 110. For example, the combination of items selected on the item selection screen, for example, “ A selection item 121 for displaying a combination of “who” and “activity content”, and an item statistical information 122 obtained by analyzing the analysis information 20 corresponding to the selection item 121 from the analysis information database 2 by a combination of the item content and displaying it. At the same time, the analysis information 20 corresponding to the past questionnaire history using the selection item 121 is analyzed, and the combination of the related attribute information 123a and the attention item content 123b used in the past questionnaire simultaneously with the selection item 121, for example, Items of interest 123 are displayed in order of frequency.

  Then, as a viewpoint for analyzing the analysis information 20 corresponding to the selection item 121, the related attribute information 123a is defined by a table (not shown) that is grouped for each attribute property and associated with the attribute information 124, for example. Is used to determine the attribute information 124 to which the related attribute information 123a extracted by the current analysis belongs. The item attribute information 124 determined, the item statistical information graph display unit 125 that displays the analysis information 20 corresponding to the selection item 121 based on the attribute information 124 in the graphs 125a to 125d, and the item selected in the item statistical information 122 Based on the content check frame 122a or 122b, the check item content graph display unit 126 that displays the analysis information 20 in the graphs 126a to 126d, and the items and item content in the new questionnaire based on the selected item content check frame 122a or 122b. And a determination button 127 to be added.

(Operation)
The operation of the information processing apparatus and program according to the first embodiment of the present invention will be described below with reference to the drawings.

  FIG. 5 is a flowchart showing an operation example of the information processing apparatus according to the first embodiment of the present invention.

  When the information processing device 1 receives a new questionnaire creation request from the terminal device 3 (S1; Yes), the information analysis unit 10A acquires and analyzes the analysis information 20 from the analysis information database 2 (S2), and displays the analysis result display unit. The item selection screen 110 is displayed by 10B (S3).

  Next, when the check frame 113b of the item selection screen 110 is selected in the terminal device 3 (S4; Yes), the information analysis unit 10A simultaneously relates to the combination of the selection items 121 and related attribute information used in the questionnaire in the past. The combination of 123a and attention item content 123b is searched to calculate the frequency of use, and the combination with high frequency is determined as the attention item 123. Subsequently, by referring to the correspondence table of the related attribute information 123a and the attribute information 124, the attribute information 124 corresponding to the item of interest 123 is determined. The analysis result display unit 10B displays the item statistical information graph display unit 125 that analyzes the past questionnaire results based on the item statistical information 122, the attention item 123, and the attribute information 124 corresponding to the attention item 123 (S5).

  Next, when the item content check frame 122a or 122b is checked in the item statistical information 122 (S6; Yes), the information analysis unit 10A analyzes information based on the item content of the checked item content check frame 122a or 122b. 20 is analyzed, and the analysis result display means 10B displays the check item content graph display unit 126 that has analyzed the past questionnaire results based on the attribute information (S7).

  Next, when the determination button on the analysis screen 120 is operated (S8; Yes), items and item contents are added to the new questionnaire entry sheet 100 based on the item contents in the checked item content check frame 122a or 122b. .

(Effects of the first embodiment)
According to the first embodiment described above, the analysis information 20 that is the past questionnaire history is analyzed based on the previously selected item and item content, and the analysis is performed using the attribute information that was used for the analysis at the same time in the past. Since the result is displayed and presented to the user, it can be temporarily displayed whether the user can obtain a desired questionnaire result when creating a new questionnaire, and the selection of items and item contents can be supported.

[Second Embodiment]
FIG. 6 is a schematic diagram illustrating a configuration example of an analysis screen according to the second embodiment of the present invention.

  The analysis screen 130 is a screen that is first displayed on the display unit connected to the terminal device 3 when a new questionnaire is created, and attribute information that allows the viewpoint for analyzing the analysis information 20 to be selected from the attribute information selection frame 131a. 131, a target item 132 that displays a combination of a target item 132a with a high target point 132b, which is an arbitrary index determined based on the selected attribute information 131, and an arbitrary index determined based on the attribute information 131. And an attention item 133 that displays a combination of attention items 133a having a low attention point 133b. The display buttons 132c and 133c display the attention items 132 and 133 as shown in the graphs 126a to 126d in FIG. 4B.

  Note that the attention points 132b and 133b are obtained by quantifying the relationship between a certain item and the attribute information 131 in the past questionnaire history. If the selected attribute information 131 is one, When there are a plurality of selected attribute information 131 calculated from the number of pieces of analysis information 20 corresponding to the attribute information, the number of pieces of analysis information 20 corresponding to the respective attribute information 131 and the analysis corresponding to the combination of the attribute information 131 It is obtained by adding the number of information 20. It should be noted that the corresponding number may be multiplied by a predetermined value, for example, modification such as division by the number of response histories of the entire questionnaire may be performed, and the calculation method is not limited.

(Operation)
FIG. 7 is a flowchart showing an operation example of the information processing apparatus according to the second embodiment of the present invention.

  When receiving a new questionnaire creation request from the terminal device 3 (S10; Yes), the information processing apparatus 1 acquires and analyzes the analysis information 20 from the analysis information database 2 by the information analysis means 10A (S11), and displays the analysis result display means. The analysis screen 130 is displayed by 10B (S12).

  Next, when the attribute information 131 is selected (S13; Yes), the information analysis unit 10A analyzes the analysis information 20 based on the selected attribute information 131, and the analysis result display unit 10B causes the attention items 132 and 133 to be analyzed. Is displayed (S14).

  Next, when the display button 132c or 133c is operated (S15; Yes), the information analysis unit 10A extracts information from the analysis information 20 in the combination of the attribute information of the operated display button 132c or 133c and the item of interest. The analysis result display means 10B creates and displays a graph corresponding to the check item content graph display unit 126 shown in FIG. 4B (S16).

(Effect of the second embodiment)
According to the second embodiment described above, the analysis information 20 is analyzed based on the attribute information, and the analysis result is indexed, displayed, and presented to the user. And selection of item contents can be supported.

[Third Embodiment]
FIG. 8A is a schematic diagram illustrating a configuration example of a new addition item creation screen according to the third embodiment of the present invention. The third embodiment of the present invention is a form that is particularly effective for supporting the addition of questionnaire items that are insufficient in past questionnaire results.

  First, past questionnaire results used as a template are retrieved from the analysis information database 2 and loaded into the information processing apparatus 1. The information analysis means 10A uses this data to analyze selection items and statistical information set in the questionnaire.

  The new addition item creation screen 140 is a screen displayed on the display unit connected to the terminal device 3 when a new item is added, and is an upper limit of the title, data type, and value that are the settings of the item to be newly added And an additional item setting 141 for setting a lower limit of the value, an additional item setting selection frame 142 for selecting the contents of each additional item setting 141, and a dummy data creation button 143 for inputting dummy data to an item to be newly added. Have.

  FIG. 8B is a schematic diagram illustrating a configuration example of an item statistical information screen according to the third exemplary embodiment of the present invention.

  The item statistical information screen 150 displays past data 153 that is a past questionnaire result that has been taken in the same manner as the item statistical information 122 shown in FIG. 4B. indicate. Here, a case where a new item is added and the dummy data creation button 143 is operated in FIG. 8A is shown, and the dummy data 151 is randomly input. When the item content check frame 152a or 152b is selected, a graph is drawn as in the graphs 126a to 126d shown in FIG. 4B.

  As the dummy data, a numerical value randomly generated within a predetermined numerical range can be used, but data having data set as an additional item among past data of other questionnaires having the same or similar attribute information is analyzed information database It is more effective to obtain and use from 2 in determining whether or not to add.

(Effect of the third embodiment)
According to the third embodiment described above, items and item information not included in the analysis information 20 can be added to a new questionnaire, and can be displayed using dummy data as analysis results. Can be supported more effectively.

[Other embodiments]
The present invention is not limited to the above embodiment, and various modifications can be made without departing from the spirit of the present invention. For example, the configuration of the entry sheet 100 is not limited to the content described in the present embodiment, and various items can be added. Further, the item selection screen 110, the analysis screen 120, the analysis screen 130, the new addition item creation screen 140, and the item statistical information screen 150 are not limited to the arrangement and display format described in the drawings, and various changes can be made. .

  Further, the information analysis means 10A, analysis result display means 10B, item selection means 10C, and sheet creation means 10D used in the above embodiment may be read from a storage medium such as a CD-ROM into a storage unit in the apparatus. Alternatively, it may be downloaded from a server or the like connected to a network such as the Internet to a storage unit in the apparatus. Moreover, you may implement | achieve part or all of the means used by the said embodiment by hardware, such as ASIC.

It is the schematic which shows the structural example of the questionnaire preparation system which concerns on the 1st Embodiment of this invention. It is the schematic which shows the structural example of the entry sheet which concerns on the 1st Embodiment of this invention. It is the schematic which shows the structural example of the analysis information which concerns on the 1st Embodiment of this invention. It is the schematic which shows the structural example of the item selection screen which concerns on the 1st Embodiment of this invention. It is the schematic which shows the structural example of the analysis screen which concerns on the 1st Embodiment of this invention. It is a flowchart which shows the operation example of the information processing apparatus which concerns on the 1st Embodiment of this invention. It is the schematic which shows the structural example of the analysis screen which concerns on the 2nd Embodiment of this invention. It is a flowchart which shows the operation example of the information processing apparatus which concerns on the 2nd Embodiment of this invention. It is the schematic which shows the structural example of the new item creation screen which concerns on the 3rd Embodiment of this invention. It is the schematic which shows the structural example of the item statistics information screen which concerns on the 3rd Embodiment of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... Information processing apparatus, 2 ... Analysis information database, 3 ... Terminal, 4 ... Multifunction machine, 5 ... Network, 10 ... Control part, 10A ... Information analysis means, 10B ... Analysis result display means, 10C ... Item selection means, 10D ... sheet creation means, 20 ... analysis information, 100 ... entry sheet, 101 ... date entry field, 102 ... number entry field, 103 ... employee number entry field, 104 ... activity ID, 105 ... time zone entry field, 106 ... item, 107: Item content, 110: Item selection screen, 111: Item, 112 ... Item, 113a ... History, 113b ... Check frame, 120 ... Analysis screen, 121 ... Selection item, 122 ... Item statistical information, 122a, 122b ... Item content Check frame, 123 ... attention item, 123a ... related attribute information, 123b ... attention item content, 124 ... attribute information, 125 ... item statistical information graph table , 125a to 125d ... graph, 126 ... check item content graph display unit, 126a to 126d ... graph, 127 ... decision button, 130 ... analysis screen, 131 ... attribute information, 131a ... attribute information selection frame, 132 ... attention item, 132a ... attention item, 132b ... attention point, 132c ... display button, 133 ... attention item, 133a ... attention item, 133b ... attention point, 133c ... display button, 140 ... new addition item creation screen, 141 ... addition item, 142 ... Additional item selection frame, 143 ... dummy data creation button, 143a ... cancel button, 150 ... item statistical information screen, 151 ... dummy data, 152a, 152b ... item content check frame, 153 ... past data, 1000 ... questionnaire creation system

Claims (7)

Information analysis means for obtaining analysis information including an answer history of a questionnaire consisting of a plurality of questionnaire items from the outside, and calculating statistical information based on a combination of the questionnaire items from the analysis information;
An information processing apparatus comprising: analysis result display means for displaying the statistical information.   The information processing apparatus according to claim 1, wherein the analysis result display unit displays the answer frequency in a tabular form as the statistical information.   The information processing apparatus according to claim 1, wherein the information analysis unit outputs an attention item based on a response frequency from the statistical information. First information analysis means for obtaining analysis information including an answer history of a questionnaire composed of a plurality of questionnaire items from the outside, and calculating first statistical information based on the combination of the questionnaire items from the analysis information;
Analysis result display means for displaying the first statistical information;
Item selection means for selecting a combination of the questionnaire items based on an operation command from the first statistical information;
Second information analysis means for calculating second statistical information based on a combination of item contents of each questionnaire item from the analysis information related to the combination of the questionnaire items selected by the item selection means. A characteristic information processing apparatus.   5. The information processing apparatus according to claim 4, wherein the second analysis result display unit displays a response frequency in a tabular format as the item contents as the second statistical information. Attribute information selection means for selecting attribute information including at least the entry person or the date and time of entry based on the operation command;
Information analysis means for acquiring analysis information including response history and attribute information of a questionnaire composed of a plurality of questionnaire items from outside, and calculating statistical information based on the combination of the questionnaire items and the selected attribute information from the analysis information When,
An information processing apparatus comprising: analysis result display means for displaying the statistical information. An information analysis step of obtaining analysis information including an answer history of a questionnaire consisting of a plurality of questionnaire items from the outside, and calculating statistical information based on a combination of the questionnaire items from the analysis information;
A program causing a computer to execute an analysis result display step for displaying the statistical information.