JP2009129028A - Coupon issuance and management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a coupon issuance and management system for issuing a coupon (benefit) for promoting the re-coming of a customer to a store, and managing the coupon under a prescribed condition set beforehand, cooperating with an existing POS system. <P>SOLUTION: The coupon issuance and management system is composed by adding a monitoring device 2B for monitoring transmitted and received data between POS terminals 3 and a store controller 2A, and a coupon management device 9 for instructing issuance of a bingo coupon 7 that gives a benefit according to the number of bingo materialized by meeting predetermined conditions, and managing the updating of the bingo coupon, based on the transmitted and received data monitored by the monitoring device 2B, to a POS system comprising a plurality of the POS terminals 3 having a scanner 4 for reading a barcode and a printer 5 for issuing a receipt or the like, and the store controller 2A for transmitting information on a product price to each POS terminal 3 and managing a sale and an inventory of a product at a store 1. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention works in conjunction with an existing POS (Point Of Sales) system to issue coupons (privileges) for promoting visits of customers under predetermined conditions set in advance, and to manage the coupons The present invention relates to a coupon issue management system.

  In recent years, POS systems have been introduced that can individually manage the sales status and stock status of products handled not only in large-scale retail stores such as supermarkets and department stores, but also in medium-scale or small-scale stores. In such a POS system, when a product code (barcode) attached to a product is read by a barcode reader (scanner) in each POS terminal device constituting the POS system, the POS terminal device The store server connected via the communication line transmits the price information of the product of the product code in the PLU file (Price-Look-Up-File) provided therein to the POS terminal device, In the POS terminal device, a receipt printed with the payment of the sales merchandise and the sales details is issued.

  On the other hand, in recent retail stores, in conjunction with the POS system described above, each customer becomes a member and issues an ID card (magnetic card, barcode, IC card, etc.) to the member customer in order to fix the customer. In addition, there is a service in which a discount point is given according to the purchase amount of each customer, or a coupon for receiving a discount on the sale amount or provision of a specific item or service is issued (for example, see Patent Document 1). .

The coupon ticket issuing device proposed in Patent Document 1 includes a member file for managing member identification information on the POS system, and a member processor for managing the POS terminal in a centralized manner. The type of coupons required for customers is issued based on the above.
JP 2002-216247 A

  However, in the POS system described in Patent Document 1 described above, since a member file is prepared in advance and a coupon issuance control is performed based on member identification information in the member file by the file processor, the introduction of the POS system is introduced. There was a problem that coupons could not be issued unless the system was introduced from the beginning.

  If an existing POS system that does not have a coupon issuing function is to be used to issue a coupon using the system, a member file is prepared and the control program for the POS system (store server) is greatly increased. Renovation to change to is necessary, and a great deal of cost and time are required.

  On the other hand, in stores that are currently building POS systems that do not have a coupon ticketing function, there is a request to add a coupon ticketing function to an existing POS system in order to promote sales promotion and to fix customers. Existing.

  Furthermore, issuing a coupon to a customer at a retail store facilitates the customer's return visit, so the issued coupon needs to encourage the customer to visit the store repeatedly.

  In view of the above situation, the present invention is designed to issue a coupon (privilege) for promoting a customer's return visit and manage the coupon under a predetermined condition set in conjunction with an existing POS system. An object is to provide a coupon issue management system.

  In order to solve the above-described problems, the present invention relates to a plurality of POS terminal devices including a barcode reading unit and a receipt issuing unit, and a product code read by the barcode reading unit with respect to the POS terminal device. A coupon issuance management system comprising one or more POS systems configured to transmit product price information, and a coupon management server connected to the POS system via a communication line. The coupon management server is configured to monitor the transmission / reception data between the plurality of POS terminal devices and the store server constituting the POS system, and to sell products for one customer handled in the POS terminal device. When the content satisfies a predetermined condition set in advance, the POS terminal device And a data transmitting means for transmitting a print command for issuing a coupon participation ticket having a date bingo matrix of n rows and n columns (where n is 3 or 5) with a coupon ID from the receipt issuing means, and the coupon participation Coupon management means for managing a ticket for each ID, and after issuing the coupon participation ticket, a bar code representing a coupon ID printed on the coupon participation ticket is a bar of any of the POS terminal devices. If it is read by the code reading device, a coupon update print command with a visit mark on the day of the date bingo matrix on the coupon participation ticket related to the coupon ID is transmitted to the POS terminal device, In the coupon update print command, the store visit mark in the date bingo matrix forms any row, column or diagonal If the provide coupon management system characterized by rows the formation, the specific privilege information corresponding to the number of columns and diagonal bingo satisfied is added.

  Here, the store server has a PLU file for storing price information of products handled by the POS system, and the monitoring unit of the coupon management server stores transaction information processed for each customer in the POS terminal device. It is characterized by monitoring.

  Further, the coupon management server provides instruction data for issuing the coupon participation ticket to the POS terminal device when the sales amount for one customer in the POS terminal device is equal to or more than a predetermined amount. It is characterized by transmitting.

  Furthermore, the coupon management server is configured to issue instruction data for issuing the coupon participation ticket when there is a product related to a specific product code in the sales processed transaction information for one customer in the POS terminal device. Is transmitted to the POS terminal device.

  The coupon participation ticket is newly issued every month and is managed by the coupon management means every month.

  Further, the date bingo matrix is characterized in that the day of the month intended to promote customer visits at the store is selectively arranged.

  Furthermore, the four corners of the date bingo matrix are characterized in that four days of the month intended to promote the customer's visit most at the store are selectively arranged.

  Further, the store visit mark attached to the date bingo matrix is characterized in that a figure meaning “visit store” is attached within a frame of a corresponding day on the date bingo matrix in the newly issued coupon participation ticket. To do.

  In particular, the center frame of the date bingo matrix in the coupon participation ticket is marked with a character, symbol or figure meaning “visit store” when newly issued.

  The coupon participation ticket and the updated coupon participation ticket are printed out from the receipt issuing means of the POS terminal device when the POS terminal device receives a print command from the coupon management server. .

  Further, the predetermined privilege information is a purchase discount point or a purchase discount amount voucher set according to the formed row, column, and the number of diagonal bingo formations.

  Further, the predetermined privilege information is a discount ticket or a voucher for a specific product.

According to the present invention,
(1) It is possible to issue coupon coupons that can promote repeated visits by customers. The day when the store wants to be a customer can be set every month.
(2) There is no need to make a customer a member. There is no need to distribute an ID card to each customer. There is no need to install a new customer file in the store server.
(3) No modification of the store server control program is required. Easy to install into existing POS systems.
(4) An external server outside the POS system undertakes monthly coupon management.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. The coupon issue management system according to the present embodiment is a system that adds a coupon issue management function to a POS system that does not have a coupon issue management function. In particular, a coupon issue that has already been established in a retail store such as a supermarket. This system is suitable when a coupon issue management function is added to a POS system that does not have a management function.

  FIG. 1 is a network configuration diagram of a POS system to which a coupon issue management system according to an embodiment of the present invention is applied. As shown in this figure, a POS system is constructed in the retail store 1. The POS system to which the coupon issue management system according to the present embodiment is applied includes a plurality of POS terminals 3a to 3c including a scanner 4 that reads a product code (bar code) as identification information, and these POS terminals 3a to 3c. A store controller (store server) 2A serving as a management device for centrally managing 3c is connected via the LAN 6.

  Each POS terminal 3 issues the scanner 4 that optically reads barcodes attached to various coupons including products and bingo coupons 7, receipts describing details of purchased products by customers, bingo coupons 7 and the like The printer 5 is provided. As described above, the printer 5 issues a receipt by printing on roll paper, but also issues a bingo coupon 7 and the like in a predetermined case. Also, the bingo coupon 7 may be printed together with the issued receipt, and both may be used as both the receipt and the bingo coupon 7.

  Each POS terminal 3 has a function of discounting the discount amount displayed on the bingo coupon 7 after a predetermined operation from the total price of the product when the barcode of the bingo coupon 7 with a discount display is read by the scanner 4. (Details will be described later). For this reason, the customer can receive a privilege such as a discount on the product by presenting the bingo coupon 7 with a discount display issued in advance.

  The store controller 2A connects each POS terminal 3 via the LAN 6 and is connected to a host computer (not shown) via the Internet 10 (public line or dedicated line). Further, the store controller 2A includes a product code and a PLU file in which product names and prices are associated with each other. When an inquiry message including the product code from each POS terminal 3 is received, the product name and price corresponding to the product code are searched from the PLU file, and the search result (hereinafter referred to as “POS response message”) is sent to the inquiry message. It sends it to the POS terminal 3 that sent it.

  A monitoring device 2B is connected to the network of the POS system configured as described above, and a coupon management server 9 as a coupon issue management device is connected to the monitoring device 2B via the Internet 10, and the coupon of the present invention is connected. Issuance management system is configured. The monitoring device 2B constantly monitors the exchange of data between the store controller 2A and the POS terminal 3, and the POS response message transmitted to the store controller 2A and the POS terminal 3 and the data of the bingo coupon 7 read by the scanner 4 Is included, it has a function of transmitting it to the coupon management server 9. In addition, it has a function of receiving data related to the issuance and discount of the bingo coupon 7 from the coupon management server 9 and transmitting it to the POS terminal 3 that has sent the inquiry message.

  In this example, the store controller 2A is arranged in the retail store 1 and connected to each POS terminal 3 via the LAN 6 to construct a POS system. However, the store controller 2A is located outside the retail store 1. A configuration is also possible in which the POS terminals 3 of a plurality of retail stores 1 are connected to a store controller 2A arranged outside the retail store 1 by a WAN. In such a case, the monitoring device 2B is connected to the WAN connecting the store controller 2A and the POS terminal 3 of the retail store 1, and monitors the exchange of data between the store controller 2A and the POS terminal 3 of the retail store 1. Otherwise, the same operation as described above is performed.

  The coupon management server 9 stores the POS response message and the barcode data of the bingo coupon 7 that are stored in the coupon management company 8 that manages the coupon issue management system according to the present embodiment and that is transmitted by the monitoring device 2B via the Internet 10. It has a function to receive. Also, a coupon ID is attached to each bingo coupon 7 according to the conditions, data related to each bingo is recorded, various conditions are determined, and the process is updated and managed, and issuance of bingo coupons 7 and accumulation of bingo marks It has a function to create a command for instructing the issuance of discount coupons.

  Here, the bingo coupon 7 is a coupon necessary to participate in bingo, and on the ticket surface, as shown in FIGS. 9 to 13, a bar code 71 and a frame of 3 × 3 rows or 5 × 5 rows. A bingo matrix 72 in which dates (bingo days) are written is arranged. The bingo coupon 7 is newly issued every fixed period (for example, every month), and the bingo day is selected from the dates included in the fixed period. When a certain condition is satisfied after visiting the bingo day, a bingo mark is given to the corresponding bingo day frame of the bingo matrix 72. If the bingo marks given to the bingo matrix 72 are aligned in any of horizontal (row), vertical (column), and diagonal, it is possible to receive a privilege such as a discount, assuming that bingo has been established. When multiple rows of bingo are established at the same time, or when bingo marks are assigned to all the frames of the bingo matrix 72, a greater privilege is granted, such as a higher discount than when normal bingo is established. To do.

  In addition, in FIG. 1, although shown about the case where the internet 10 is used as an example of the network which connects the coupon management server 9 and the monitoring apparatus 2B, about the network which this coupon issue management system is applicable to this, It is not limited.

  In addition, although FIG. 1 illustrates a case where one store controller 2A is connected to the coupon management server 9 via the Internet 10, a plurality of store controllers 2A can be connected.

  Further, in FIG. 1, the bingo coupon 7 is printed by the printer 5 also used as a receipt, but the bingo coupon 7 may be printed from a dedicated printer.

  FIG. 2 is a network configuration diagram of a POS system to which a coupon issue management system according to another embodiment of the present invention is applied. As shown in FIG. 2, in this embodiment, the POS terminal 3 is provided with receipt-dedicated printers (receipt printers) 51a to 51c and bingo coupon 7-dedicated printers (coupon printers) 52a to 52c, respectively. The receipt and the bingo coupon 7 are individually printed from a dedicated printer. Here, as shown in FIG. 2, printers (coupon printers) 52a to 52c dedicated to the bingo coupon 7 are different from the first LAN 6A that connects the store controller 2A and the POS terminals 3a, 3b, and 3c. It is connected to the monitoring device 2B via the LAN 6B, and a coupon is issued. 2 is the same as FIG. 1 except for the configuration of the printer in the POS terminal 3, and the description thereof is omitted here.

FIG. 3 is a block diagram showing a main configuration of the store controller 2A. As shown in FIG. 3, the store controller 2A includes a CPU (Central Processing Unit) 201 that controls the entire apparatus. In this CPU 201, a ROM (Read that stores programs executed by the CPU 201)
Only Memory) 202, RAM (Random Access Memory) 203 for storing variable data such as data processed by the CPU 201, a clock unit 204 for measuring the current date and time, an HDD controller 205 for controlling the drive of the HDD device 206, and a LAN 6 A LAN controller 207 and the like for controlling data communication performed via the network are connected via a bus 208. A PLU file in which the above-described product code is associated with the product name and price is stored in the HDD device 206.

  FIG. 4 is a block diagram showing a main configuration of the monitoring device 2B. As shown in FIG. 4, the monitoring apparatus 2B includes a CPU 211 that controls the entire apparatus. The CPU 211 includes a ROM 212 that stores programs executed by the CPU 211, a RAM 213 that stores variable data such as data processed by the CPU 211, a clock unit 214 that measures the current date and time, and an HDD that controls the drive of the HDD device 216. A controller 215 and a LAN controller 217 for controlling data communication via the LAN 6 are connected via a bus 218.

  FIG. 5 is a block diagram showing a main configuration of the coupon management server 9. As shown in FIG. 5, the coupon management server 9 includes a CPU 901 that controls the entire apparatus. The CPU 901 includes a ROM 902 that stores programs executed by the CPU 901, a RAM 903 that stores variable data such as data processed by the CPU 901, a clock unit 904 that measures the current date and time, and an HDD that controls driving of the HDD device 906. A LAN controller 907 and the like for controlling data communication with other terminals via a LAN (not shown) to which the controller 905 and the coupon management server 9 are connected are connected via a bus 908.

  The main function of the coupon management server 9 having the above-described configuration is realized mainly by processing executed by the CPU 901 using programs, data, and the like stored in the ROM 902 and the RAM 903. Hereinafter, functions of the coupon management server 9 according to the present embodiment will be described. FIG. 6 is a functional block diagram of the coupon management server 9.

  As described above, the coupon management server 9 receives the POS response message transmitted from the monitoring device 2B and the barcode data of the bingo coupon 7, and transmits data relating to the ticketing of the bingo coupon 7 to the monitoring device 2B. That is, when the coupon management server 9 issues the bingo coupon 7 to the POS terminal 3, the coupon management server 9 transmits a bingo coupon issuing command for instructing the POS terminal 3 to issue the bingo coupon 7 together with the sheet image data of the bingo coupon 7.

  Hereinafter, among the bingo coupons 7, a bingo participation coupon 7A (see FIG. 9) is first issued to participate in bingo. After this bingo participation coupon 7A is issued, at least one bingo mark is given. In some cases, a coupon is referred to as an updated bingo coupon 7B (see FIGS. 10 to 12), and a coupon in which a bingo mark is assigned to the entire frame of the bingo matrix 72 is referred to as a perfect bingo coupon 7C (see FIG. 13).

  Here, the POS response message transmitted from the store controller 2A to the POS terminal 3 and transmitted from the monitoring device 2B to the coupon management server 9 includes at least “product code (PLU code)”, “subtotal amount”, “current amount”. "It is included. The coupon management server 9 compares the data included in the POS response message with the ticketing condition or bingo mark granting condition of the bingo coupon 7 and whether or not the bingo coupon 7 is issued and whether the bingo mark is required. To decide.

  As shown in FIG. 6, the coupon management server 9 includes a data receiving unit 911, a bingo participation coupon ticketing condition determining unit 912, a coupon ID giving unit 913, a bingo day setting unit 914, a bingo coupon data recording unit 915, a coupon ID inquiry unit. 916, bingo mark provision condition determination unit 917, bingo establishment determination unit 918, bingo coupon data update unit 919, coupon sheet image creation unit 920, bingo coupon ticket issue command creation unit 921, and data transmission unit 922. Each unit 911 to 922 corresponds to a part of a program executed by the CPU 901, for example, a subroutine, a function, a procedure, and the like, and hardware corresponding to each unit does not exist.

  The data receiving unit 911 receives the barcode data of the bingo coupon 7 and the POS response message transmitted from the monitoring device 2B. When the data received by the data receiving unit 911 is only the POS response message, the bingo participation coupon ticketing condition determination unit 912 analyzes the POS response message and determines whether or not to issue the bingo participation coupon 7A. Here, whether or not to issue the bingo participation coupon 7 </ b> A is determined from the bingo participation coupon issuing conditions stored in the bingo participation coupon issuing condition database 931 in advance. For determination of date and time conditions such as whether or not the bingo participation coupon 7A is within the ticketing period, data from the clock unit 904 is referred to.

  In coupon ID grant part 913, when it is judged that bingo participation coupon ticketing condition judgment part 912 issues bingo participation coupon 7A, coupon ID for identifying each coupon is given in order to perform a series of subsequent bingo control. To do. The coupon ID assigned here is converted into a bar code 71 and printed on a bingo coupon 7 to be issued thereafter, and is used for calling up data and recording and updating data.

  The bingo day setting unit 914 sets a date (bingo day) described in the bingo matrix 72. For Bingo Day, it is especially good to select the date that you want to promote your visit. These may be fixed, but may be selected at random each time a bingo coupon 7 is issued from a predetermined candidate date. However, since the four corners of the bingo matrix 72 are key points for establishing horizontal (row), vertical (column), and diagonal bingo, priority is given to the day (sale date, etc.) on which the store visit is most likely to be promoted. Is preferably arranged. It should be noted that, as shown in FIGS. 9 to 12, a mark for visiting store (a mark handled in the same manner as the bingo mark) may be given to the center frame of the bingo matrix 72 in advance as a “Free” field.

  In the bingo coupon data recording unit 915, in addition to the coupon ID given by the coupon ID granting unit 913, the bingo day set by the bingo day setting unit 914, various data such as the date and time of issuance of the bingo participation coupon 7A, the ticketing store, etc. Record in the management database 932.

  In the coupon ID inquiry unit 916, when the data receiving unit 911 receives the barcode data of the bingo coupon 7 together with the POS response message, the coupon ID inquiry unit 916 inquires of the bingo coupon management database 932 for the coupon ID included in the barcode 71, Recall data such as progress.

  In the bingo mark giving condition determining unit 917, whether the bingo mark is given to the bingo coupon 7 from the POS response message received by the data receiving unit 911, the data called by the coupon ID inquiry unit 916, the data from the clock unit 904, or the like. Determine whether or not. Here, whether or not to add a bingo mark is determined from the bingo mark applying condition stored in the preset bingo mark applying condition database 934.

  In the bingo establishment determination unit 918, whether or not the bingo mark added to the bingo matrix 72 of the bingo coupon 7 by the bingo mark applying condition determination unit 917 is combined with the bingo mark that has been applied and accumulated so far to form a bingo. Determine. In addition, when bingo is formed, bingo is a bingo in which the entire frame of the bingo matrix 72 is filled with bingo marks (hereinafter referred to as “perfect bingo”), or bingo in which multiple rows of bingo are simultaneously formed ( Hereinafter, it is determined whether it is “n-column simultaneous bingo” or only one column bingo (hereinafter referred to as “one-column bingo”).

  In the bingo coupon data update unit 919, the bingo mark data newly assigned to the bingo coupon 7 and the established bingo data are newly added to the data so far and stored in the bingo coupon management database 932.

  In the coupon face image creation unit 920, the coupon ID assigned by the coupon ID assigning unit 913 is converted into a barcode, the bingo day set by the bingo day setting unit 914 is arranged in the bingo matrix 72, and further, an introduction of the benefits of bingo. And an image of the bingo participation coupon 7A combined with the first bingo day guidance and the like. In addition, the bingo mark data newly given to the bingo participation coupon 7A or the updated bingo coupon 7B, the data of the established bingo, etc. are newly added to the existing data, and the bingo mark is displayed in the bingo matrix 72. An image of the updated bingo coupon 7B or the perfect bingo coupon 7C further displaying the bingo establishment and the discount amount due thereto is created. The basic design of the bingo coupon 7 is created in advance and stored in the coupon ticket image database 933.

  The bingo coupon issuance command creation unit 921 creates a bingo coupon issuance command for causing the POS terminal 3 to issue the bingo coupon 7. The POS terminal 3 that has received this bingo coupon issuance instruction prints the bingo coupon 7 by the printer 5 and issues the bingo coupon 7.

  The data transmitting unit 922 transmits the coupon ticket surface image data created by the coupon ticket surface image creating unit 920 to the monitoring device 2B together with the bingo coupon ticket issuing command created by the bingo coupon ticket issuing command creating unit 921.

  Hereinafter, the operation | movement at the time of issuing the bingo coupon 7 in the coupon management server 9 of the bingo coupon issue management system which has the said structure is demonstrated in detail.

  First, FIG. 7 is a flowchart for explaining an operation when issuing a bingo participation coupon 7A in the coupon management server 9 of the bingo coupon issue management system according to the present embodiment. When the data reception unit 911 receives only the POS response message from the monitoring device 2B, the coupon management server 9 analyzes the POS response message in the bingo participation coupon ticketing condition determination unit 912 and the bingo participation coupon ticketing condition database 931 and the clock unit It is determined with reference to the data from 904 whether it is within the ticketing period of the bingo participation coupon 7A (step S1). If it is within the ticketing period of the bingo participation coupon 7A, the bingo participation coupon ticketing condition determining unit 912 further determines whether or not a preset ticketing condition for the bingo participation coupon 7A is satisfied (step S2). ). For example, here, the purchase condition of the bingo participation coupon 7A is that the purchase price is equal to or greater than the set price. The ticketing conditions for the bingo participation coupon 7A can be determined as appropriate, such as purchasing a specific product or coming to the store on a specific date. The ticketing conditions for the bingo participation coupon 7A are stored in the bingo participation coupon ticketing condition database 931 as described above.

  When the ticketing conditions for the bingo participation coupon 7A are satisfied, a coupon ID is given by the coupon ID granting unit 913 (step S3). FIG. 9 is a diagram illustrating an example of a bingo participation coupon 7A. As shown in FIG. 9, the coupon ID assigned here is described as a bar code 71 in the bingo participation coupon 7A. Next, bingo days are set in the bingo day setting unit 914. The bingo days set here are described in a bingo matrix 72 (in this example, 3 × 3 columns) as shown in FIG. If the user visits the bingo day described in the bingo matrix 72 and satisfies a certain bingo mark provision condition, the bingo mark is given to the frame of the visit date.

  Next, in the bingo coupon data recording unit 915, in addition to the coupon ID assigned by the identification number ID assigning unit 913 and the bingo day set by the bingo day setting unit 914, various data such as the ticketing date and time of the bingo participation coupon 7A, the ticketing store, etc. Is recorded in the bingo coupon management database 932 (step S5). This data is further sent to the coupon ticket image creation unit 920, where the ticket image of the bingo participation coupon 7A is laid out as shown in FIG. 9, and the bingo participation ticket 7A ticketing command generated by the bingo coupon ticket issuing command creation unit 921 is issued. At the same time, the data is transmitted from the data transmitter 922 to the monitoring device 2B. The monitoring device 2B transmits the inquiry message to the POS terminal 3 that has transmitted the inquiry message to the store controller 2A, and the bingo participation coupon 7A is issued by the printer 5 being printed by the printer 5 at the POS terminal 3 ( Step S6).

  If it is determined in step S1 that it is not within the ticketing period of the bingo participation coupon 7A, and it is determined in step S2 that the ticketing conditions for the bingo participation coupon are not satisfied (here, the purchase amount is less than the set amount). If so, the process ends there and the bingo participation coupon 7A is not issued.

  FIG. 8 is a flowchart for explaining the operation when issuing the updated bingo coupon 7B and the perfect bingo coupon 7C in the coupon management server 9 of the bingo coupon issue management system according to the present embodiment. When the data receiving unit 911 receives the POS response message and the barcode data of the bingo coupon 7 from the monitoring device 2B, the coupon management server 9 manages the bingo coupon from the coupon ID included in the barcode in the coupon ID inquiry unit 916. The data stored in the database 932 is called (step S11).

  Next, the bingo mark giving condition determining unit 917 refers to the data called from the bingo coupon management database 932, the POS response message, and the data from the clock unit 904, so that the day is the bingo data described in the bingo matrix 72. It is determined whether or not there is (step S12). If it is bingo day, the bingo mark provision condition determination unit 917 further determines whether or not the bingo mark provision condition stored in the bingo mark provision condition database 934 is satisfied (step S13). For example, here, the bingo mark granting condition is that the purchase amount is equal to or greater than the set amount. The conditions for applying this bingo mark can be determined as appropriate, such as purchasing specific products.

  Next, the bingo establishment determination unit 918 determines whether or not the bingo mark newly added to the bingo matrix 72 of the bingo coupon 7 this time forms a bingo together with the bingo marks accumulated so far (step). S14). If bingo is not established, the bingo coupon data update unit 919 newly adds the bingo mark data and the like added to the previous data and saves it in the bingo coupon management database 932 (step S15). Based on the data, the coupon face image creation unit 920 lays out the ticket face image of the updated bingo coupon 7B as shown in FIG. In FIG. 10, a bingo mark 73 is newly added to the bingo matrix 72. The ticket surface image data is transmitted from the data transmission unit 922 to the monitoring device 2B together with the ticketing command for the updated bingo coupon 7B created by the bingo coupon ticketing command creation unit 921. The monitoring device 2B transmits it to the POS terminal 3 that transmitted the inquiry message to the store controller 2A, and the updated bingo coupon 7B is issued by printing the updated bingo coupon 7B by the printer 5 at the POS terminal 3 (step). S16).

  On the other hand, if it is determined by the bingo establishment determining unit 918 that bingo is established, it is determined whether or not the perfect bingo is established (step S17). If it is not perfect bingo, it is determined whether it is n-row simultaneous bingo (step S18). Here, when it is determined that it is not n-row simultaneous bingo, it is determined that it is 1-row bingo. Then, in the bingo coupon data update unit 919, newly added bingo mark data, established single row bingo data, and the like are newly added to the previous data and stored in the bingo coupon management database 932 (step S19). Further, based on the data, the coupon image of the updated bingo coupon 7B is laid out as shown in FIG. In FIG. 11, 74 indicates a one-row bingo established by a newly assigned bingo mark, and 75 indicates a discount display. The ticket surface image data is transmitted from the data transmission unit 922 to the monitoring device 2B together with the ticketing command for the updated bingo coupon 7B created by the bingo coupon ticketing command creation unit 921. The monitoring device 2B transmits it to the POS terminal 3 that transmitted the inquiry message to the store controller 2A, and the updated bingo coupon 7B is issued by printing the updated bingo coupon 7B by the printer 5 at the POS terminal 3 (step). S20).

  If it is determined in step S18 that the bingo establishment determination unit 918 determines that the n-column simultaneous bingo is being performed, the number of bingoes corresponding to n is also determined at the same time. Then, in the bingo coupon data update unit 919, newly added bingo mark data, established n-column simultaneous bingo data, and the like are newly added to the previous data and stored in the bingo coupon management database 932 (step S21) Further, based on the data, the coupon image of the updated bingo coupon 7B is laid out as shown in FIG. In FIG. 12, 76 indicates a two-row simultaneous bingo established by a newly assigned bingo mark, and 77 indicates a three-row simultaneous bingo established by a newly assigned bingo mark. The ticket surface image data is transmitted from the data transmission unit 922 to the monitoring device 2B together with the ticketing command for the updated bingo coupon 7B created by the bingo coupon ticketing command creation unit 921. The monitoring device 2B transmits it to the POS terminal 3 that transmitted the inquiry message to the store controller 2A, and the updated bingo coupon 7B is issued by printing the updated bingo coupon 7B by the printer 5 at the POS terminal 3 (step). S22).

  If it is determined in step S17 that the bingo establishment determination unit 918 determines that it is a perfect bingo, the bingo coupon data update unit 919 uses the newly provided bingo mark data, the perfect bingo data established, and the like so far. Is added to the bingo coupon management database 932 and stored in the bingo coupon management database 932 (step S23). Further, based on the data, the coupon image of the perfect bingo coupon 7C is laid out as shown in FIG. In FIG. 13, reference numeral 78 denotes a perfect bingo established by a newly assigned bingo mark. The ticket surface image data is transmitted from the data transmission unit 922 to the monitoring device 2B together with the ticketing command for the perfect bingo coupon 7C created by the bingo coupon ticketing command creation unit 921. The monitoring device 2B sends it to the POS terminal 3 that has sent the inquiry message to the store controller 2A, and the perfect bingo coupon 7C is issued by printing the perfect bingo coupon 7C by the printer 5 at the POS terminal 3 (step). S24).

  If it is determined in step S12 that it is not a bingo day, and if it is determined in step S13 that the bingo mark provision condition is not satisfied (here, the purchase amount is less than the set amount), the process ends there. The updated bingo coupon 7B and the perfect bingo coupon 7C are not issued.

  In addition, the bingo coupon 7 with the discount display 75 is only the amount described in the discount display 75 from the commodity price when the cashier (person who operates the POS terminal 3) reads the barcode 71 with the scanner 4 when visiting the store. You can get a discount. When the POS terminal 3 reads the barcode data of the bingo coupon 7 having the discount display 75, the data is transmitted from the monitoring device 2B to the coupon management server 9 together with the POS response data, and the coupon ID inquiry unit 917 receives the data from the bingo coupon management database 932. Called. Then, while making the bingo mark assignment determination, a message asking whether or not to use the discount is created, and the discount management data of the bingo coupon 7 is sent from the coupon management server 9 to the POS terminal 3 via the monitoring device 2B. returned. The customer can select whether or not to use the discount (the cashier selects the use of the discount if he / she first received an intention to use the discount). When the use of discount is selected, the POS terminal 3 presents to the customer an amount obtained by discounting the amount shown in the discount display 75 from the commodity price. In addition, a message indicating that the discount is used is created at the POS terminal 3 and transmitted again from the monitoring device 2B to the coupon management server 9. In the coupon management server 9, data in the bingo coupon management database 932 is updated. Note that the discount amount may be accumulated without using the discount. In that case, when a new bingo is established and the discount further increases, the accumulated discount amount is described according to the ticket surface. In addition, after the last day of the bingo day, the data in the bingo coupon management database 932 may be deleted after using the discount amount acquired so far. Alternatively, a discount available period may be set in advance, and the data in the bingo coupon management database 932 may be deleted after the period has elapsed.

  In addition, although the example which discounts the price of goods was shown as the privilege of bingo establishment above, you may replace this with the discount of specific goods, the presentation of a crude product, etc.

  As mentioned above, although embodiment of this invention was described, this invention is not limited to the said embodiment, Based on the meaning of this invention, various deformation | transformation are possible, These are excluded from the scope of the present invention. is not.

  For example, in this specification, the monitoring device 2B only performs monitoring of the POS system, and the coupon management server 9 serves as a data transmission means for issuing the ID of the bingo coupon 7, identification, determination of the ticketing conditions, and transmission of the ticketing data. The bingo coupon 7 is configured to play a role as a coupon management unit that manages each coupon ID, but the monitoring device 2B may be configured to play a part or all of the role of the data transmission unit.

  The present invention relates to a coupon issue management system for issuing coupons (privileges) for promoting revisiting of customers under predetermined conditions set in advance in conjunction with an existing POS system and managing the coupons. And has industrial applicability.

1 is a network configuration diagram of a POS system to which a coupon issue management system according to an embodiment of the present invention is applied. It is a network block diagram of the POS system with which the coupon issue management system which concerns on other embodiment of this invention is applied. It is a block diagram which shows the principal part structure of the store controller of the said coupon issue management system. It is a block diagram which shows the principal part structure of the monitoring apparatus of the said coupon issue management system. It is a block diagram which shows the principal part structure of the coupon management server of the said coupon issue management system. It is a functional block diagram of the coupon management server of the said coupon issue management system. It is a flowchart for demonstrating the operation | movement at the time of issuing a bingo participation coupon in the coupon management server of the said coupon issue management system. It is a flowchart for demonstrating the operation | movement at the time of issuing an update bingo coupon and a perfect bingo coupon in the coupon management server of the said coupon issue management system. It is a figure which shows an example of the bingo participation coupon issued in the said coupon issue management system. It is a figure which shows an example of the update bingo coupon issued in the said coupon issue management system. It is a figure which shows an example of the update bingo coupon (1 row bingo) issued in the said coupon issue management system. It is a figure which shows an example of the update bingo coupon (2 row and 3 row simultaneous bingo) issued in the said coupon issue management system. It is a figure which shows an example of the perfect bingo coupon issued in the said coupon issue management system.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Retail store 2A Store controller 2B Monitoring apparatus 3 (3a-3c) POS terminal 4 (4a-4c) Scanner 5 (5a-5c) Printer 6, 6A, 6B LAN
7 Bingo coupon 7A Bingo participation coupon 7B Renewal bingo coupon 7C Perfect bingo coupon 8 Coupon management company 9 Coupon management server 10 Internet 51a-51c Receipt printer 52a-52c Coupon printer 71 Bar code 72 Bingo matrix 73 Bingo mark 74 Single row bingo 75 Discount Display 76 Two-row simultaneous bingo 77 Three-row simultaneous bingo 78 Perfect bingo 201, 211, 901 CPU
202, 212, 902 ROM
203, 213, 903 RAM
204, 214, 904 Clock unit 205, 215, 905 HDD controller 206, 216, 906 HDD device 207, 217, 907 LAN controller 208, 218, 908 Bus 911 Data receiving unit 912 Bingo participation coupon ticketing condition determination unit 913 Coupon ID assignment Unit 914 bingo day setting unit 915 bingo coupon data recording unit 916 coupon ID inquiry unit 917 bingo mark giving condition determining unit 918 bingo establishment determining unit 919 bingo coupon data updating unit 920 coupon ticket surface image creating unit 921 bingo coupon ticket issuing command creating unit 922 data transmission 931 Bingo participation coupon ticketing condition database 932 Bingo coupon management database 933 Coupon ticket face image database 934 Bingo mark granting condition database

Claims (12)

A plurality of POS terminal devices including a barcode reading unit and a receipt issuing unit; and a store server that transmits price information of a product related to the product code read by the barcode reading unit to the POS terminal device. One or more configured POS systems;
A coupon issue management system comprising a coupon management server connected to the POS system via a communication line,
The coupon management server
Monitoring means for monitoring transmission / reception data between the plurality of POS terminal devices constituting the POS system and the store server;
When the contents of merchandise sales to one customer handled in the POS terminal device satisfy a predetermined condition set in advance, the receipt issuing means sends n rows and n columns (however, n Is a data transmission means for transmitting a print command for issuing a coupon participation ticket having a date bingo matrix of 3 or 5) with a coupon ID;
A coupon management means for managing the coupon participation ticket for each ID,
When the barcode representing the coupon ID printed on the coupon participation ticket is read by the barcode reader of any of the POS terminal devices after the coupon participation ticket is issued, the coupon ID is related. Send a coupon update print command with a visit mark on the day of the date bingo matrix on the coupon participation ticket to the POS terminal device,
In the coupon update print command, if the store visit mark in the date bingo matrix forms any row, column, or diagonal, it depends on the number of rows, columns, and diagonal bingo established A coupon issue management system characterized in that predetermined privilege information is added. The store server has a PLU file that stores price information of products handled by the POS system,
The coupon issue management system according to claim 1, wherein the monitoring unit of the coupon management server monitors transaction information processed for each customer in the POS terminal device.   The coupon management server transmits instruction data for issuing the coupon participation ticket to the POS terminal device when the sales amount for one customer in the POS terminal device is equal to or larger than a predetermined amount set in advance. The coupon issue management system according to claim 2.   The coupon management server, when there is a product related to a specific product code in the transaction information processed for sales to one customer in the POS terminal device, the instruction data for issuing the coupon participation ticket The coupon issue management system according to claim 2, wherein the coupon issue management system is transmitted to a POS terminal device.   The coupon issue management system according to claim 1, wherein the coupon participation ticket is newly issued every month and is managed by the coupon management means every month.   6. The coupon issue management system according to claim 5, wherein the date bingo matrix selectively arranges days of the month intended to promote customer visits at the store.   6. The coupon issuance according to claim 5, wherein four days of the month intended to most promote customer visits are selectively arranged at the four corners of the date bingo matrix. Management system.   The store visit mark attached to the date bingo matrix is attached with a graphic signifying "store visit" within a frame of a corresponding day on the date bingo matrix in the newly issued coupon participation ticket. Item 8. The coupon issue management system according to item 6 or 7.   The coupon issue management system according to claim 8, wherein a central frame of the date bingo matrix in the coupon participation ticket is attached with a character, a symbol, or a figure that means "visit to store" when newly issued.   The said coupon participation ticket and the updated coupon participation ticket are printed out from the receipt issuing means of the said POS terminal device, when the said POS terminal device receives the printing instruction | indication from the said coupon management server. The coupon issue management system according to 1.   The coupon issue management according to claim 1, wherein the predetermined privilege information is a purchase discount point or a purchase discount amount voucher set according to the number of rows, columns and diagonal bingo formations formed. system.   The coupon issue management system according to claim 1, wherein the predetermined privilege information is a discount ticket or a voucher for a specific product.

Images