JP2008293284A - Commodity management system and method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To improve a user registration rate, and to decide a fake or a pirated edition of a commodity by using already registered user information or distribution route information. <P>SOLUTION: A unique QR code printed on a packing material is read by a cellphone 102 possessed by oneself after purchase of the commodity (S401). When the read unique QR code is decoded by an application or the like installed to the cellphone 102 not shown in Figure to acquire an identification number for uniquely identifying the commodity, it is attached to a transmission mail and is sent to a server 101 by use of an electronic mail transmission function mounted in the cellphone 102 (S402). The server 101 receiving the electronic mail attached with the identification number of the commodity extracts an address of the cellphone 102 that is a transmission destination from the electronic mail, and registers the corresponding commodity into user registration information created in a database 104. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a product management system and method, and more particularly to a product management system and method for managing product sales information by storing and managing customer information in a database.

  2. Description of the Related Art Conventionally, companies, especially manufacturers that provide products, bundle customer cards with products to be shipped, obtain purchased user information, and use it for notifications such as version upgrades and recalls. In such a system, since it is necessary for the user to write and post a customer card, various systems have been proposed because a high recovery rate cannot be expected. For example, business card information for store introductions is converted into wireless tag information, information is acquired from the wireless tag using a wireless tag transceiver built in the mobile phone, and customer information is automatically added. There has been proposed a mobile communication terminal device that can simplify troublesome work in entry and input of information and a customer management system using the terminal device (see, for example, Patent Document 1).

  On the other hand, in recent years, counterfeit goods of high-end brands and pirated versions of software products have flowed into the market, and many manufacturers are suffering from countermeasures, going around dealers and what kinds of counterfeit goods are circulating to users. Or providing counterfeit product information such as

JP 2004-208097 A

  However, in the conventional product management system and method, an expensive wireless tag is used, and there is a problem that the mobile phone needs to be provided with a special wireless tag reader.

  In addition, with conventional counterfeit goods measures, it is difficult to identify dealers that frequently sell counterfeit goods even when visiting dealers, and providing information to the user can only send features of counterfeit goods to the end. There is a problem that the user cannot reliably determine the authenticity of the purchased product.

  The present invention solves such a problem. By packing and shipping a product in a packaging material presenting unique identification information for each product, the identification information of the packaging material is read by a normal portable terminal or the like. It is an object of the present invention to provide a product management system and method capable of easily registering a user and improving the user registration rate.

  It is another object of the present invention to provide a product management system and method capable of determining a counterfeit product or a pirated product by using registered user information and distribution channel information.

  In order to achieve such an object, the invention described in claim 1 is a merchandise management system, in which identification information generating means for generating identification information for identifying each manufactured product and packing the product A server including identification information presenting means for presenting the generated identification information at a predetermined position, which is sometimes the outer surface of the product packaging member, and an information storage means for storing the generated identification information in the product management database; The server includes a reading device that reads identification information on the surface of the packaging member that packs the product, and an identification information transmission device that transmits the read identification information to the server via a network. The server receives the identification information. In this case, the customer information of the customer who purchased the product is extracted, and the customer information is stored in the product management database in association with the identification information and managed.

  According to a second aspect of the present invention, in the commodity management system according to the first aspect, the identification information is unique information set for each commodity.

  According to a third aspect of the present invention, in the commodity management system according to the second aspect, the identification information is a combination of a production number and a manufacturer code assigned to the commodity.

  According to a fourth aspect of the present invention, in the commodity management system according to the first, second, or third aspect, the identification information includes distribution destination information for each commodity.

  According to a fifth aspect of the present invention, in the commodity management system according to any one of the first to fourth aspects, the identification information is a QR code.

  According to a sixth aspect of the present invention, in the commodity management system according to any of the first to fifth aspects, the identification information presenting means presents the identification information by printing it on a packing material.

  A seventh aspect of the present invention is the merchandise management system according to any one of the first to sixth aspects, wherein the merchandise management terminal is a retailer terminal arranged in any of the distribution channels of the merchandise, and the merchandise is packaged A dealer terminal including a reading unit that reads the identification information on the surface of the card and an identification information transmission unit that transmits the read identification information to the server via the network. The distribution route information of the shop terminal is extracted, associated with the identification information, and further stored in a product management database of products for management.

  According to an eighth aspect of the present invention, in the merchandise management system according to the seventh aspect, when the server receives the forgery database storing information related to the forgery of the merchandise for each distribution channel and the identification information from the terminal device. Further including forgery information transmitting means for reading the distribution route information of the commodity of the received identification information, calculating information related to forgery of the read distribution route information from the forgery database, and transmitting the information to the terminal device. Features.

  The invention according to claim 9 is the product management system according to any one of claims 1 to 8, wherein when the server receives the identification information from the terminal device, is the received identification information stored in the product management database? It is characterized by searching for whether or not, and when not stored, warning information is provided that there is a possibility of forgery.

  According to a tenth aspect of the present invention, in the commodity management system according to any one of the first to ninth aspects, when the server receives the identification information from the terminal device, is the received identification information stored in the commodity management database? It is characterized by searching for whether or not, and when the customer information has already been stored but is already stored, warning information is provided as a possibility of a counterfeit product.

  The invention according to claim 11 is a merchandise management method, wherein identification information for identifying each manufactured merchandise is generated by a server, and when the merchandise is packaged, a predetermined surface which becomes an outer surface of a merchandise packing member. The server side processing step for presenting the generated identification information at the position and storing the generated identification information in the merchandise management database, and the identification information on the surface of the packing member packing the merchandise by the reading means by the terminal device The step of transmitting the read identification information to the server via the network, and extracting the customer information of the customer who purchased the product when the identification information is received by the server, and associating the customer information with the identification information And storing and managing in a management database.

  According to a twelfth aspect of the present invention, in the commodity management method according to the eleventh aspect, the identification information is unique information set for each commodity.

  According to a thirteenth aspect of the present invention, in the merchandise management method according to the twelfth aspect, the identification information is a combination of a production number and a manufacturer code assigned to the merchandise.

  According to a fourteenth aspect of the present invention, in the commodity management method according to the eleventh, twelfth or thirteenth aspect, the identification information includes distribution destination information for each commodity.

  According to a fifteenth aspect of the present invention, in the merchandise management method according to any of the eleventh to fourteenth aspects, the identification information is a QR code.

  According to a sixteenth aspect of the present invention, in the merchandise management system according to any one of the eleventh to fifteenth aspects, the server-side processing step causes the identification information to be presented by printing on a packing material.

  The invention according to claim 17 is the product management method according to any one of claims 11 to 15, wherein the product is packed by the reading means by the store terminal arranged in any of the distribution channels of the product. It further comprises a step of reading the identification information on the surface of the member and transmitting the read identification information to the server via the network, and extracting the distribution route information of the store terminal when receiving the identification information in the server-side processing step In addition, it is characterized by being stored and managed in a product management database of products in association with identification information.

  The invention described in claim 18 is the merchandise management method according to claim 17, wherein when the server receives the identification information from the terminal device, the distribution route information of the merchandise of the received identification information is read and read. The information processing device further comprises a step of calculating information related to counterfeiting of distribution channel information from a counterfeit database storing information related to counterfeiting of merchandise for each distribution channel and transmitting the information to the terminal device.

  According to a nineteenth aspect of the present invention, in the commodity management method according to any one of the eleventh to eighteenth aspects, is the identification information received in the commodity management database stored when the server receives the identification information from the terminal device? It is further characterized by further comprising a step of searching for whether or not and providing warning information that there is a possibility of a counterfeit product if it is not stored.

  According to a twentieth aspect of the invention, in the merchandise management method according to any one of the eleventh to twelfth aspects, when the server receives the identification information from the terminal device, is the received identification information stored in the merchandise management database? It is further characterized by further comprising a step of providing warning information that there is a possibility of a counterfeit product when the customer information has already been stored.

  According to the present invention, the identification information generating means for generating the identification information for identifying each manufactured product, and the identification information generated at a predetermined position that becomes the outer surface of the packing member of the product when the product is packed A server including identification information presenting means for presenting, a reading means for reading the identification information on the surface of the packing member that packed the product, and an identification information transmitting means for transmitting the read identification information to the server via the network. And the server extracts the customer information of the customer who purchased the product when receiving the identification information, stores the customer information in the product management database in association with the identification information, and manages it easily. Registration can be performed and the registration rate can be improved. Further, it is possible to determine a counterfeit product or a pirated product by using registered user information or distribution channel information.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
(First embodiment)
A product management system according to a first embodiment of the present invention will be described with reference to the drawings. First, the configuration of the system according to the present embodiment will be described. FIG. 1 is a configuration diagram of a product management system according to the present embodiment. The merchandise management system according to the present embodiment generates a unique QR code to be printed on a packaging material, prints the server 101 for managing user registration information, and information on the unique QR code read with a QR code scanner function. Mobile phone 102 that transmits user information to the server and performs user registration. The server 101 is connected to the mobile phone 102 via the network 105, and is connected to a database 104 that stores user registration information and QR code information.

  In FIG. 1, the network 105 is shown as a single network, but may take various network forms. For example, the server 101 is normally connected to the outside via the Internet, while the mobile phone 102 has a unique wireless network (not shown), and this wireless network is connected to the Internet via a gateway (not shown). In this manner, mail can be transmitted and received between the mobile phone 102 and the server 101, but the network 105 is not limited to such a network form, and any network known in this technical field can be used. You can also.

  In addition to the above configuration, the present embodiment can include a store terminal 103 connected to the network 105. The dealer terminal 103 is a computer that is installed or used in a dealer that handles merchandise that is the object of this system. The sales store is a passing point of the distribution of the product, and depending on the product, a plurality of sales stores are transferred to form a sales channel. The dealer terminal 103 and the server 101 can be used in the present embodiment as long as they have a network communication function in addition to a normal computer function, and a necessary function may be installed according to each function of each system. . The mobile phone 102 has a QR code scanner in addition to a function of wirelessly connecting and performing data communication. The QR code scanner is mounted so that the code photographed by the CCD camera attached to the mobile phone 102 is read by application software as known in the art, but can be mounted by other methods or mechanisms. Needless to say.

(Module configuration of this embodiment)
The overall configuration of this system is as described above, but the terminals and servers that constitute the individual systems of this embodiment need to have at least the functions of a normal computer that can be connected to a network. Under such hardware conditions, the processing of the individual system of the present embodiment is executed by installing a software program on such hardware. Each software can be shown in a module configuration as shown in FIG. 2, for example, but this is merely an example, and the functions of each module are further divided into several modules or the functions of several modules are integrated. It goes without saying that modules can be envisaged. In the following, each individual module will be described. These modules are executed in cooperation with each other, and the processing of this embodiment described later is achieved. FIG. 2 is a diagram showing a module configuration of the server used in the present embodiment.

  Referring to FIG. 2, the server 101 generates an identification information generation unit 201 that generates a unique QR code for each individual product to be produced, and an identification information print that prints the generated unique QR code on a table of product packaging materials. Unit 202, database management unit 203 for storing generated identification information, managing acquired user information, and information and user information for generating identification information, and transmitting various generated information An information transmitting / receiving unit 204 is provided. In the present embodiment, the identification information uses a unique QR code. This is because when the user purchases and reads the identification information, the identification information can be read by a device that is widely used. That is, a QR code can be taken by a CCD camera of a mobile phone that has been widely spread in recent years and read by a dedicated application, and the read identification information can be transmitted using a mail function.

  An example using such a mobile phone 102 will be described with reference to FIG. FIG. 3 is a diagram for explaining an embodiment in which the unique QR code printed on the packing material is read by the function of the mobile phone 102. Referring to FIG. 3, it is understood that the unique QR code 302 printed on the surface of the packaging material 301 is photographed by the CCD camera of the mobile phone 102. In such a state, the captured QR code is usually displayed on the display 303 of the mobile phone 102, and this image can be analyzed and decoded by a built-in application to obtain the original identification code. As described above, in this embodiment, in consideration of the fact that even a general user can easily proceed to user registration, printing is performed using a QR code. However, the present invention is not limited to this, and a two-dimensional code other than a QR code, Bar codes and various presentation methods can be adopted. Even if the reading device is not general at present, such as a wireless tag, when a device that satisfies the requirements of the present invention has been developed, it can be used as the presenting method of the present embodiment. In the present embodiment, the packing material refers to a general item that wraps the product when shipping the product, such as a packing box or a packing bag, regardless of the form or material thereof. In addition to the packaged state, the state of the member before being assembled to the unpacked state is also included.

  Here, in this embodiment, a unique QR code is generated from a unique identification code for each manufactured product, and it goes without saying that a unique identification code can be generated by various methods. Is selected to suit the system. For example, in this embodiment, instead of the manufacturer itself investigating the purchasing user and constructing the database, the packaging material manufacturer or the company that creates the database or provides the database management service collects the purchasing user information. Thus, an embodiment in which a database is created or managed is also envisaged, and therefore an identification number can be selected in consideration of such a form. That is, a manufacturer assigns each product as an identification code and generates an identification number including a manufacturing number. Specifically, if the identification number generator is a company other than the manufacturer, obtain a list of production numbers from the manufacturer in advance, or use the production number of the product itself to identify the identification number, and specify this for each manufacturer. A unique identification number is generated by adding a separately defined manufacturer code or the like. The identification code of the present embodiment is determined as an identification number assuming the above service, and in the description of the processing to be described later, it is generally assumed that such an assumption is made, but regardless of how the identification code is determined. Obviously, the present embodiment can also be applied to a case where the manufacturer himself manages user information or the target product is not a product manufactured by the manufacturer.

  In the present embodiment, by generating a unique QR code from the identification number generated in this way, the collected purchased user information can be managed in association with the manufacturing number managed by the manufacturer. However, the present invention is not limited to this. An identification number can be generated in a manner optimal for the system. For example, if the target product is not manufactured by a manufacturer but is a precious metal or an imported luxury brand, it is necessary to define an identification code in accordance with another rule instead of the manufacturing number. Further, when the identification code is generated based on the manufacturing number, it is a number, that is, an identification number, but is not limited thereto, and an identification code including characters can also be used.

  Further, referring to FIG. 2, the server 101 includes a database 104, and the database 104 includes, for example, product information 205 associated with a production number for a product to be managed, a user used in other embodiments described later. The counterfeit information 206 for determining the authenticity of the product purchased by the unique QR code transmitted from, and the user registration information 207 for managing the information of the registered product purchase user are stored. In the present embodiment, the above three pieces of information are stored in a database to manage the information. However, the present invention is not limited to this, and in order to achieve the object of the present invention, additional information is added or each piece of information is integrated. Needless to say, the data can be managed using various data management methods known in the present embodiment, such as using a smaller number of data.

  In the present embodiment, the server 101 is also connected to the printing system 208, and the unique QR code can be presented on the surface of the packaging material by printing the above-described unique QR code. Of course, printing on such a packing material is generally performed as part of the manufacturing and processing line of the packing material, but processes other than the printing of the unique QR code are not directly related to the present invention, Since any method known in the art can be used, the description is omitted here. Therefore, the unique QR code printing of this embodiment can be executed regardless of the manufacturing process of the packaging material. For example, whether the packaging material is processed after printing or whether the printing is performed after processing. Regardless, if a unique QR code is printed, it is included in the scope of the present invention.

(Process of this embodiment)
The system and module configuration of this embodiment has been described above, but the processing of this embodiment using the above configuration will be described with reference to FIG. In the present embodiment, processing is performed in the order of the numbers shown in FIG. 4 in principle, but this is a typical flow of the system as in the present embodiment, and it is not always necessary to be in this order. It is also possible to change the order, change some steps, and add different procedures.

  FIG. 4 is a flowchart showing a flow of processing in the mobile phone after the user of the present embodiment purchases a product. Therefore, in the flowchart shown in FIG. 4, the unique QR code is printed on the packing material by the processing as described above, and the product corresponding to the unique QR code is packed on the packing material and shipped via various distribution channels. The process after the user purchases the shipped product will be described. Although not shown, server-side processing is also executed in response to processing on the mobile phone side. Furthermore, an identification number for identifying a product is usually registered in the database 104 when the product is shipped. In other words, the user registration information 207 includes information that includes only the identification number that has been shipped in advance, and is then purchased by the user. When the user information is sent, the user is sent to the information of the identification number that was sent. Information is stored and user registration information is completed. In the present embodiment, the user registration information is created at the time of shipment. However, the present invention is not limited to this, and can be generated at any timing from product manufacture to purchase.

  After purchasing the product, the user reads the unique QR code printed on the packing material with the mobile phone 102 owned by the user (S401). In the case of a conventional customer card, etc., when the user tried to register as a user, it was necessary to unpack and take out the customer card along with the product, and copy the product serial number. However, the user registration process can be performed by appropriately executing the subsequent processes.

  When the read unique QR code is decrypted by an application or the like installed on the mobile phone 102 (not shown) and an identification number for uniquely identifying the product is acquired, an e-mail transmission function implemented in the mobile phone 102 is obtained. Used and sent to the server 101 attached to the outgoing mail (S402). Here, the account address of the server 101 that is the mail destination can be obtained by accessing a mobile phone website provided by a company that manages the server 101 by using the Internet access function implemented in the mobile phone 102, for example. However, the present invention is not limited to this, and the transmission destination can be acquired by various methods. For example, the user can directly input by looking at the instruction manual or pamphlet, or print the destination information along with the unique QR code of the product on the packing material as encoded information such as QR code or as it is. In addition, it can be read using various reading functions of the mobile phone 102. As a method of sending the identification number to the server 101, in addition to using the mail transmission function of the mobile phone 102, a data transfer function is set on the company homepage of the server 101 described above, and the user sets it in advance. In this case, the identification number can be sent by calling this function, and any other transmission method known in the technical field can be used in conformity with the present embodiment.

  Upon receiving the e-mail attached with the product identification number, the server 101 extracts the address of the mobile phone 102 as the transmission destination from the e-mail and registers the corresponding product in the user registration information created in the database 104. The server 101 further collects user information together with such user registration processing, so that the address of the website page where the user inputs user information from the mobile phone 102 is attached and sent back to the mobile phone 102, The telephone 102 receives the mail including the access destination transmitted from the server 101 (S403).

  When opening the message of the received mail, the address of the access destination URL etc. is included in a form that can be linked, for example, so click here or copy this address and write it in the browser for user registration Connect to the provided page (S404). When connected to such a page, a user registration screen is sent from the server. This is displayed, the user is required to input necessary information (S405), and user registration is completed (S407). In this case, depending on the system, the user is requested to input various information, but at least the e-mail address and the identification number of the purchased product, which are the minimum information necessary for user registration, are extracted from the received mail by the server as described above Or, since it is attached to the received mail, the user does not need to input it directly. Therefore, even if there is a user who does not want to input various user information on the user registration screen or does not input it due to lack of time to input, many users are expected until the identification number of the purchased product is transmitted. And the user registration rate can be improved.

  In this way, since the server 101 can create user registration information on the database 104, the created information can be handed over to the manufacturer, and the user registration information created by receiving the commission from the manufacturer can be used. For example, an alarm can be notified in order to manage or present information to the user using user registration information, or to provide warning information. As described above, in this embodiment, by printing the unique QR code on the packaging material, it is possible to attach an identification code for individually identifying the product separately from the production of the product, so that the management of the product can be performed via the packaging material. Therefore, it becomes easy for a company other than the manufacturer that manufactured the product to substitute for the manufacturer and perform the user registration work or manage the user together with the user registration information. Further, even when the manufacturer performs such processing, since the identification code is printed on the packing material, it is expected that the user registration becomes much easier and the user registration rate is improved.

(Second Embodiment)
In this embodiment, the same system and module configuration as those in the first embodiment described above are basically used, but the unique QR code is also read and transmitted to the server 101 at the store 103 on the distribution channel (or sales channel). This is different from the first embodiment in that the distribution route information is included in the user information. That is, in the first embodiment, only the information of the user who purchased the product is the object of registration or management, but in this embodiment, in addition to this, information on each node on the distribution channel, typically the store information Is also a target. Thus, by acquiring information at each node of the distribution route, various merchandise management effects can be obtained in addition to the effects of the first embodiment described above. For example, when a counterfeit product or a pirated product is found for the target product as shown in FIG. 5, by storing it in the user registration information etc., when the user actually purchases and registers as a user, For example, an alarm can be notified to provide warning information.

  FIG. 5 is a diagram for explaining the processing of this embodiment. In the example shown in FIG. 5, a distribution route is assumed as a node on the distribution route that is sold through one sales store, that is, a distribution route in which the store directly purchases products from the manufacturer and sells it to the user. Also, it can be used in various forms of distribution channels. In this case, a unique QR code can be acquired by all nodes on the distribution channel, or can be acquired by only some selected nodes. As shown in FIG. 5, in this embodiment, the information acquired at the store 103 is managed together with the information acquired on the user side in the user registration information 207, but is not limited to this and is separate from the user registration information 207. The registration information for a distribution channel (not shown) can also be used. In addition, when managing information acquired on the distribution route with the user registration information 207, the product information is transmitted first not by the user but by any node on the distribution route. The information registered there is completed when the user purchases and registers the corresponding product. Of course, when information different from the user registration information is stored for the distribution channel, this processing is not performed, but it is necessary to associate the mutual information with an identification number or the like.

  In the present embodiment, first, when the store receives goods, the store terminal 103 reads the unique QR code (process (1)) and transmits it to the server 101 (process (2)). The reading method and transmission method can be performed in the same manner as in the first embodiment described above. Usually, a unique QR code is read using a scanner for reading QR codes, or a dedicated business application is used. Data is transmitted, and specific implementation can be performed by any method known in the art.

  When the server 101 receives the identification information, if it is not registered, it generates user registration information for the product corresponding to the received identification information and stores the store code transmitted from the store terminal 103 (processing ( 3)). Here, the store code is normally registered in advance as a manufacturer's shipping address, and can be obtained by searching from the mail address of the transmission source. However, in this state, when the user purchases a product (process (4)), the unique QR code is read, transmitted, and registered by the same process as in the first embodiment (process (5). ), (6)).

  The user registration information 207 of the present embodiment has an area where additional information can be set, stores various information related to the distribution route, notifies the user, uses it for managing the store, etc. It can be used for various purposes. For example, as described above, in the case of a store that handles counterfeit goods, it is possible to issue an alarm as warning information to the user, but this alarm is not a direct thing that the possibility of counterfeit goods is high. Further, the user can be guided to grasp the situation of the store. In addition, it can be used as a preliminary document for investigating which regions have a large distribution of counterfeit goods in a statistical manner, enabling efficient circulation of dealers.

(Third embodiment)
This embodiment basically uses the same system and module as the first embodiment as in the second embodiment described above, but authenticates counterfeit or pirated goods based on information obtained from the user. Judgment. In other words, if the packaging material does not have a unique QR code itself, it can be determined that the product is counterfeit, but it cannot always be determined to be genuine even if the unique QR code is printed. For example, the packaging material itself is copied. There is a possibility of counterfeit goods.

  Therefore, in this embodiment, when a user purchases a product and registers a unique QR code in the server 101, it is determined whether or not it is an identification number of a product that has been properly shipped. Specifically, as described above, the user registration information 207 contains all the identification numbers of authorized products that have been shipped at any time before shipment or purchase, so the identification numbers read at the time of purchase are stored in the database 104. If the user registration information 207 does not exist, it can be determined that the product is a counterfeit product or the like.

  Further, even if the corresponding identification number exists, if the unique QR code has already been registered by any user, it is determined that there is a high possibility that any product is counterfeit because the unique QR code is unique. To do. Although it varies depending on the difference in purchase time, since there is a high possibility that a product purchased later is counterfeit, an alarm can be given to the user as warning information. Alternatively, it is possible to determine the authenticity by applying a logic that can determine the authenticity of the product purchased by any of the users registered in duplicate.

  This authenticity determination method can also be used for any node on a distribution channel such as a store handled in the second embodiment. For example, when a store is going to register, the authenticity is determined by checking whether the identification number is registered as described above, and whether the store and the user are already registered. Can do.

  FIG. 6 is a diagram illustrating an example in which the result of the authenticity determination of the product purchased in the present embodiment is displayed on the screen of the mobile phone. As shown in FIG. 6, a purchase store number indicating a purchase store can be displayed together with a true / false determination result. In the present embodiment, since the unique QR code is printed on the surface of the packaging material, it is possible to make such a determination of authenticity, and the user can purchase the product after confirming that it is not counterfeit. is there. Even if this is not possible at the store, since the authenticity can be confirmed at least after unpacking after purchase, return can be done easily and damage can be minimized.

  As described above, some examples in the case where the present invention is applied to an actual system have been described. However, the technical scope of the present invention is not limited thereto, and those skilled in the art understand that various modifications are also included. can do.

It is a lineblock diagram of the goods management system concerning this embodiment. It is a figure which shows the module structure of the server used by this embodiment. It is a figure for demonstrating the Example which reads the QR code printed on the packing material by the function of a mobile telephone. It is a flowchart which shows the flow of a process in the mobile telephone after the user of this embodiment purchases goods. It is a figure for demonstrating the process of this embodiment. It is a figure which shows the example which displays the result of having performed the authenticity determination of the goods purchased in this embodiment on the screen of a mobile telephone.

Explanation of symbols

101 Server 102 Mobile Phone 103 Dealer Terminal 104 Database 105 Network 201 Identification Information Generation Unit 202 Identification Information Printing Unit 203 Database Management Unit 204 Information Transmission / Reception Unit 205 Product Information 206 Forgery Information 207 User Registration Information 208 Printing System 301 Packaging Material 302 Unique QR Code 303 display screen

Claims (20)

Identification information generating means for generating identification information for identifying each manufactured product, and presenting the generated identification information at a predetermined position on the outer surface of a packing member of the product when the product is packed A server including identification information presenting means, and information storage means for storing the generated identification information in a product management database;
The server comprises: a reading unit that reads identification information on the surface of the packing member that packs the product; and an identification information transmission unit that transmits the read identification information to the server via a network. A product management system for extracting customer information of a customer who has purchased the product when receiving the identification information, and storing and managing the customer information in a product management database in association with the identification information.   The product management system according to claim 1, wherein the identification information is unique information set for each product.   The product management system according to claim 2, wherein the identification information is a combination of a production number and a manufacturer code assigned to the product.   The product management system according to claim 1, wherein the identification information includes distribution destination information for each product.   The product management system according to claim 1, wherein the identification information is a QR code.   6. The merchandise management system according to claim 1, wherein the identification information presenting unit presents the identification information by printing it on the packing material. A dealer terminal arranged in any of the distribution channels of the product, a reading unit that reads identification information on a surface of a packing member that packs the product, and a network for the read identification information to the server A dealer terminal including an identification information transmitting means for transmitting via
The server, when receiving the identification information, extracts distribution route information of the store terminal, associates it with the identification information, and further stores and manages it in a product management database of the product. The product management system according to any one of 1 to 6. The server is a forgery database for storing information related to forgery of merchandise for each distribution channel;
When receiving the identification information from the terminal device, the distribution route information of the product of the received identification information is read, information related to forgery of the read distribution route information is calculated from the forgery database, The merchandise management system according to claim 7, further comprising: counterfeit information transmitting means for transmitting to the terminal device.   When the server receives the identification information from the terminal device, the server searches whether or not the received identification information is stored in the product management database. If the server does not store the identification information, the server may be a counterfeit product. 9. The product management system according to claim 1, wherein warning information is provided.   When the server receives the identification information from the terminal device, the server searches whether or not the received identification information is stored in the product management database, and when the customer information has already been stored. 10. The product management system according to claim 1, wherein warning information is provided as a possibility of being a counterfeit product. Generating identification information for identifying each manufactured product by a server, causing the generated identification information to be presented at a predetermined position on the outer surface of a packing member of the product when the product is packed; and A server-side processing step of storing the generated identification information in a product management database;
Reading the identification information on the surface of the packing member in which the product is packed by the reading means by the terminal device, and transmitting the read identification information to the server via the network;
Extracting the customer information of the customer who purchased the product when receiving the identification information by the server, and storing and managing the customer information in a product management database in association with the identification information. Product management method characterized by   The product management method according to claim 11, wherein the identification information is unique information set for each product.   The product management method according to claim 12, wherein the identification information is a combination of a production number and a manufacturer code assigned to the product.   The merchandise management method according to claim 11, wherein the identification information includes distribution destination information for each of the merchandise.   15. The product management method according to claim 11, wherein the identification information is a QR code.   The merchandise management system according to claim 11, wherein the server-side processing step causes the identification information to be presented by printing on the packing material. The retailer terminal arranged in one of the distribution routes of the product reads the identification information on the surface of the packing member that packed the product by the reading means, and the read identification information is sent to the server via the network. And further comprising the step of sending
In the server-side processing step, when the identification information is received, the distribution route information of the store terminal is extracted, associated with the identification information, and further stored in a product management database of the product for management. The merchandise management method according to claim 11.   When receiving the identification information from the terminal device by the server, the distribution route information of the product of the received identification information is read, and information related to forgery of the read distribution route information is read for each distribution route. The product management method according to claim 17, further comprising a step of calculating from a forgery database storing information related to forgery of the product and transmitting the information to the terminal device.   When the server receives the identification information from the terminal device, the server searches whether or not the received identification information is stored in the product management database. If the server does not store the identification information, it may be a forged product. The product management method according to claim 11, further comprising a step of providing warning information.   When the server receives the identification information from the terminal device, it searches for whether or not the received identification information is stored in the product management database, and when the customer information has already been stored. The product management method according to claim 11, further comprising a step of providing warning information that there is a possibility of being a counterfeit product.

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