JP2008152589A - Community service system for real store - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a community service system for real stores which forms a community group wherein actual users of a store can mutually exchange information. <P>SOLUTION: The identification information of an IC card owned by a user is read out by a card reader and the identification information is registered as user information together with the use time information and use content information of the IC card used by the user while associating the identification information with the identification information of facilities. A plurality of user information is collected through a network and a user group in each facility is formed on the basis of the collected user information. A user service processing part provides a write and reference area wherein users of the user group exchange information corresponding to the user group. The user accesses the user service processing part from a client terminal through the network to write/refer to information in/from the area corresponding to the user group. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention provides a service for exchanging information on the Internet, for example, by forming a community group that allows users to exchange information on restaurants based on the user's usage information. It relates to an actual store-oriented community service system.

  Conventionally, a store introduction Web page can read a customer's comment on the store, but such information is arbitrarily introduced by the customer's favor. Such information is often introduced for store advertisements.

  Even if you want to be introduced to the store you want to go to next by other people who have been to a store of your favorite style, This is impossible in the Web service of

  Regarding store information for store advertisements, for example, in Patent Document 1, the store side prepares a card equipped with a wireless tag in which store card information for store introduction and contact information such as stores are stored in advance. There has been proposed a customer management system configured to use this card to promote store advertisements and revisit stores.

  In this customer management system, a user's mobile communication terminal device uses a wireless tag with a wireless tag loaded with wireless tag information including business card information for store introduction converted into wireless tag information and contact information such as stores. The information can be captured from the data storage unit of the mobile communication terminal device, so that various information can be easily captured without the need for troublesome operations such as key entry, and the mobile phone of the customer (user) The system configuration is such that information such as name and address is read from the wireless communication module of the communication terminal device, and customer information can be automatically added to the data storage unit in the information management device.

  Further, Patent Document 2 proposes a group formation system in which the formation, management, activation, and the like of a community that is a group in which a plurality of users exchange information on the Internet can be performed without any hassle.

  In this group formation system, a community server receives preference information transmitted through the Internet from an information terminal that extracts user preferences, the community server manages user preference information, and forms a community based on the user preference information In addition, the system is configured to monitor the activity level of the community and perform community reorganization operations. In addition, the service provider can refer to information exchanged in the community, and the service provider provides necessary information to the community.

Patent Document 2 states that “in this embodiment, the data for creating user preference information is assumed to be a keyword extracted from a web browsing history by a browser. It is also possible to use data such as the purchase history and trend of goods at virtual stores on the Web, etc. By using the purchase history, for example, those who recently purchased baby items such as diapers and powdered milk, It is thought that there are various troubles and worries about childbirth and childbirth, and there are things that you want to consult, so you can use it to create a community where such people participate "(" 0099 "to" 0100 "paragraphs) There is no specific explanation about the content of creating such a community.
JP 2004-208097 A JP 2002-245212 A

  By the way, in the conventional store introduction Web page, although you can read the impressions of people who actually went on personal blog pages, etc., it links with the (physical) information of whether or not you really went to the store It wasn't. For this reason, the store introduction may be put on the web page by searching information or listening to others without actually going to the store, but the user cannot confirm such contents. There is a problem.

  In addition, the act of receiving an introduction from the person who went to the store where you want to go next, what kind of store other people who have been to the store of the style you like is never It was not easy. In fact, there is a problem that even if it is desired to obtain information such as an impression from a person who went to the store, such information in a state of conviction cannot be easily obtained.

  The present invention has been made to solve the above problems, and the object of the present invention is to use a store actually used by a user based on the use information of the user of the store. It is to provide an actual store-oriented community service system that forms a community group in which users can exchange information and provides an information exchange service on the Internet.

  In order to achieve the above object, an actual store-oriented community service system according to the present invention includes, as a basic configuration, a card reader provided in a plurality of use facilities that reads identification information of IC cards possessed by a user, and User information record that records the identification information read by the card reader as the user information together with the usage time information and the usage content information used by the user in association with the identification information of the usage facility provided with the card reader A user information collection unit that collects and stores user information from the user information recording unit via a network, and each facility used based on the user information collected in the user information collection unit A grouping processing unit that forms a user group and a user of the user group corresponding to the user group to exchange information The user service processing unit that manages the writing and reference areas, and a plurality of users who access the user service processing part via the network and write and reference the areas corresponding to the user groups And a client terminal.

  In this case, in the actual store-oriented community service system according to the present invention, the use content information used as the user information is, for example, Western food, Japanese food, Chinese food, noodles, breads, any other meal content information or no smoking. It is store attribute information that can be element information when a user selects a store, such as presence / absence information of a seat, price range information, and the grouping processing unit uses a user group for each use facility based on the user information Configured to form.

  In the real store-oriented community service system according to the present invention, an area corresponding to the user group is provided for each use facility, and the user service processor receives user identification information from a client terminal. It is configured to permit access to perform writing and reference to the area corresponding to the user group including the identification information by the included access request.

  In the real store-oriented community service system according to the present invention, a coupon voucher issuing unit for issuing a voucher for using the use facility provided with the card reader is further provided, and the coupon voucher issuing unit is connected to the client The coupon information may be issued based on the user information collected by the user information collecting unit in accordance with a request from the terminal.

  In addition, the coupon voucher issuing unit issues a coupon voucher based on the user information collected by the user information collecting unit in accordance with a request from the client terminal. A coupon may be issued by associating identification information with coupon information. In this case, the user can bring the IC card of the identification information associated with the coupon information and read it with the card reader of the use facility, so that the coupon can be used.

  Further, in this case, when the coupon ticket issuing unit issues a coupon ticket based on the user information collected by the user information collecting unit in accordance with a request from the client terminal, It may be configured to associate the identification information of the IC card possessed by the previous user with the coupon information. In that case, the IC card of the identification information associated with the coupon information is brought by the introduction user and read by the card reader of the use facility, so that the coupon can be used, The coupon information is also associated with the identification information of the IC card possessed by the referral user, so that the referral user brings it to the use facility and reads it with the card reader of the use facility. Can be used. In this way, the introduction source and the introduction destination user can use the coupon ticket by the IC card of the identification information associated with the coupon information.

  Moreover, in the real store-oriented community service system according to the present invention, the user information collection unit, the grouping processing unit, and the user service processing unit are provided in a community server connected to a network, The community server authenticates a predetermined access request according to a user access request from the client terminal in accordance with a request from the client terminal, and responds to a user group other than the user based on the authentication result. It may be configured to allow access to write and reference to the area.

  In another aspect, in the actual store-oriented community service system according to the present invention, the card reader and the user information recording unit are provided with a card reader function and a data storage function provided in a POS terminal connected to a network. Configured to use. According to such a configuration, the function provided in the POS terminal can be used as it is, and the cost for configuring the system can be reduced.

  Further, in the actual store-oriented community service system, a card reader terminal connected to the network and a display device connected to the card reader terminal are provided at the street corner and used from the card reader terminal installed at the street corner. By reading the identification information of the IC card possessed by the person, the store information corresponding to the coupon information associated with the identification information is displayed on the street corner display device. In this way, the card reader terminal is connected to the network, and the display device connected to the card reader terminal is installed at the street corner, so that the user can access the community server at the street corner, and the usability is improved.

  According to the present invention, for a store actually used by a user, based on the user's actual store usage information, a community group is formed in which the users can exchange information, and information is exchanged on the Internet. An actual store-oriented community service system that provides services that can be provided will be provided.

  For example, the user simply takes the action of using the restaurant using the IC card, that is, the user uses the restaurant, and the user information of the usage status is registered in the POS terminal provided in the restaurant. Thus, a community group is created through a restaurant or the like that users have been to each other, and users can exchange information from the client terminal using the created community group.

  The users of the community group created here can browse the "status of other community group users who went to this store" for each store they went to, By browsing the status of the users of the created community group, it is possible to know “what other stores the person who has similar store selection to me goes to”.

  In addition, a coupon voucher issuing unit is provided to issue a coupon, and when the user requests from the client terminal, for example, by clicking a coupon voucher issuance button displayed on the display device of the client terminal, The user can obtain a coupon ticket of the store. Traditionally, web pages that allow rewards to be given as incentives to the store introducer at the same time as the coupon issuance have been seen so far, but the user who received the coupon has actually gone to the store. In many cases, the actual store-oriented community service system system according to the present invention is used by a user who actually visits the store with the coupon after issuing the coupon. Therefore, it is possible to configure the system to give a large reward to the store introducer.

  Coupon information is associated with the identification information of the IC card held by the user (self) by, for example, clicking a button written “Coupon” from the display screen displayed on the display device of the client terminal. The user can use the card as a coupon by touching the card reader provided in the store. The coupon is not used in physical issuance but is used in the state recorded in the server.

As a result, for example, when “person who installed coupon information on his blog = Mr. A” and “person who acquired the coupon = Mr. B”, when Mr. B actually went to the store and used the coupon, Is a coupon distributed by Mr. A, ”and the system can be configured to incentivize Mr. A. As a result, the service can be developed using the evidence that the store actually went to the store.

  Hereinafter, an actual store-oriented community service system according to an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a diagram showing a system configuration of an actual store-oriented community service system according to the present invention. In FIG. 1, 11 is a user service processing unit, 12 is a user information collection unit, 13 is a grouping processing unit, 14 is a group list table in which community group lists are registered, 15 is an information exchange area, and 16 is a coupon. A ticket issuing unit, 17 is a user management unit, 20 is an IC card, 21 is a card reader provided in the POS terminal, 22 is a user information recording unit provided in the POS terminal, 100 is a network such as the Internet, 110 is A community server connected to the network, 121 a POS terminal of the store a connected to the network, 122 a POS terminal of the store b connected to the network, 123 a POS terminal of the store c connected to the network, 131 The first user's client terminal, 132 is the second user's client terminal That.

  In the actual store-oriented community service system of the embodiment of the present invention, the community server 110 is connected to the network 100 connected to the POS terminals 121, 122, 123 of a plurality of stores (store a, store b, store c). The client terminals 131 and 132 of a plurality of users who access the community server 110 and receive services such as store information exchange between users from the community server 110 are connected via the network 100. The network system is configured.

  The IC card 20 is a card possessed by the user. For example, a credit service is provided by this card. When a store (store a, store b, store c) provided with the POS terminals 121, 122, 123 is used, it is used for card settlement such as payment of meal price. The IC card 20 here is equipped with a wireless tag, and user identification information for identifying the user is recorded on the wireless tag. Instead of the IC card here, a card provided with a magnetic stripe that has been conventionally used as a credit card may be used. In this case, the user identification information is recorded on the magnetic stripe, and the card reader reads the user identification information from the magnetic stripe.

  The POS terminals 121, 122, and 123 of the store are provided with a card reader 21 that reads identification information (ID) stored in the wireless tag 2 mounted on the IC card 20, and the user selects the store. The identification information read from the card reader 21 is recorded in the user information recording unit 22 together with the usage content information used in the store by the user who is input from the numeric keyboard or the like when used. Store usage information and user identification information recorded in the user information recording unit 22 are collected as user information by the user information collection unit 12 of the community server 110 via the network 100.

  The community server 110 is mainly composed of the user service processing unit 11 and the user management unit 17 in order to provide an information exchange service for store information and the like to the user. The user management unit 17 performs processing for managing user information of a user who uses the community server 110, and enables the user service processing unit 11 to be used for a user who has been registered for use in advance.

  Further, the user service processing unit 11 manages an information exchange area 15 which is an area for exchanging information between users, and exchanges information based on the community group list registered in the group list table 14. The user of the community group is permitted to access the area 15, and the user of the community group uses the information exchange area 15 to write store information such as impression information when using the store, or the store where the information is written Make information available for reference.

  In addition, the user service processing unit 11 is provided with a coupon issuing unit 16 that issues a coupon, and the user operates the client terminals 131 and 132 to designate a store and request a coupon to be issued. For example, by clicking a coupon issuance button, the coupon data of the store that the user desires to use is transmitted to the requesting client terminals 131 and 132 via the network. The The coupon issuance data is transmitted to a store server (not shown) that manages the POS terminal of the corresponding store. When the coupon voucher issuing unit 16 performs a process of issuing a coupon voucher based on the usage contents of the user, the user information collected in the user information collecting unit 12 is referred to.

  The community server 110 is further provided with a user information collection unit 12 and a grouping processing unit 13 in order to form a community group for exchanging information between users. When the user actually uses the store, the user information collecting unit 12 records the store usage information acquired from the store POS terminal in the user information recording unit 22. The user store usage information recorded in the information recording unit 22 is collected via the network. Then, based on the user store usage information collected by the grouping processing unit 13, a user community group is formed for each user. The formed list of community groups is stored in the group list table 14. As described above, the user service processing unit 11 can use the information exchange area 15 for exchanging information such as store information to the user based on the community group list stored in the group list table 14. To provide services.

  The community server 110 also performs processing for new participation with respect to the community group. In the processing of this service, the user management unit 17 performs authentication for predetermined access by an access request based on the identification information of the user from the client terminal according to the request from the client terminal 131, and based on the authentication result. , Access to write and refer to the area corresponding to the user group other than the user is permitted.

  Next, a process of forming a user community group for each user based on the store usage information of the user actually used by the user will be described with reference to FIGS. FIG. 2 is a diagram illustrating an example of a data structure of user information collected by the user information collection unit. FIG. 3 is a diagram illustrating an example of a community group list formed based on user information and stored in a group list table.

  As described above, the IC card 20 is equipped with a wireless tag, and user identification information is recorded on the wireless tag. For example, the user identification information recorded on the IC card 20 is read by the card reader 21 provided in the POS terminal 121 of the store a. The identification information read by the card reader 21 is used as user information together with usage time information and usage content information used by the user in association with the identification information of the store a where the card reader 21 is provided. 22 is recorded.

  Since the user information is recorded in the user information recording unit 22 such as each of the POS terminals 121, 122, 123, the community server 110 periodically activates the user information collecting unit 12 to collect the user information. The unit 12 collects and stores user information from the user information recording unit via the network 100. When user information from each store is collected in the user information collection unit 12, the grouping processing unit 13 is then started and based on the user information collected in the user information collection unit 12. Form a user group for each store. The formed user group data is stored in the group list table 14 of the user service processing unit 11 as a community group list. Based on the user group data stored in the group list table 14, an information exchange service using the information exchange area 15 as a community group is provided.

  The user service processing unit 11 manages the information exchange area 15 as an area for writing and reference for exchanging information by the users of the user group, and from the client terminals 131 and 132 of the user via the network. When the community server 110 is accessed and the user service processing unit 11 receives a request for information exchange between users, an information exchange service for writing and referring to an area corresponding to the user group is provided. . The community server 110 is provided with a user management unit 17 and performs processing such as registration of a new user. For example, the user management unit 17 can participate in an arbitrary community group by performing predetermined use registration. Thereby, it becomes possible to participate in a community group in which the user is not a group member.

  As shown in FIG. 2, the user information here is record data in which user identification information, use store name, use date and time, and use contents are combined into one. This usage information is, for example, Western, Japanese, Chinese, noodles, breads, or other types of meal content information, and a user group for each use facility is formed based on this meal content information. The As the usage contents, a classification of beverages can be added, a classification of contents of foods such as meat, fish and vegetables can be used, and another classification can also be used. Further, store attribute information that can be an element when a user of non-smoking seat presence information and price range information selects a store can also be used.

  The data structure of the user information shown in FIG. 2 includes a user field 201, a store field 202, a use date / time field 203, and a use content field 204. In each of these fields, the user identification information, the use store name, the use date and time, and the use contents are registered as collected record data. Based on this record data, for example, a user group for each used store is formed. Further, a user group is formed based on the use time zone, use contents, etc., and it can be made a community group. Thereby, a user group of users having a similar behavior can be formed. The store attribute information described above is obtained by being linked to an information source on the Web such as a store homepage.

  FIG. 3 shows an example of the community group list stored in the group list table. The community group list in FIG. 3A is an example in which a group is formed for each store used, and the community group list in FIG. 3B is formed based on the contents of the used meals. This is an example. As described above, such a community group list is formed by the grouping processing unit 13 of the community server 110 based on the user information. By changing the user information analysis process in various ways, for example, When the use of personal information of users is permitted, information such as personal preferences and behaviors, such as age group and gender, can be added and used to create diverse user groups and diverse community groups. A list can be formed.

  FIG. 4 is a diagram illustrating an example of a display screen on which a user displays a store Web page from a client terminal. When the user accesses the store Web page from the client terminal and displays the home page, the store Web page is displayed as shown in FIG. When a store Web page is displayed on the display screen 400, the store 401 is displayed as a store 401 that the customer has visited, and features of the store are introduced and linked to the identification information of the user. Is displayed. For example, the display field 402 displays the number of people who have acquired a coupon for “stores I have visited in the past”. The display field 403 displays the number of people who actually used the acquired coupon. The display field 404 displays the contents of the coupon given as an incentive to the introducer according to the number of coupons introduced and the number of introduced coupons actually used. This amount can be used at the store. The display field 405 displays the maximum amount of coupons determined as an incentive that can be acquired from the store. After this incentive is consumed, the system is operated so that it can be stored again. In addition, a “Introduction article” button 406 is provided here, and by clicking this button 406, an introduction article that other people want coupons is written, thereby introducing the store. Can be effective. This will give the introducer an incentive.

  When displaying the web page 401 of this store, there are a case of proceeding from its own page (not shown) and a case of proceeding from an introduction page 407 of a general store. On this display screen 400, an introduction page 407 of a general store is displayed. Based on the user information of members of the same user group, another person who has been to the store he / she went to, for example, An example of what kind of store is being displayed is displayed. In this case, for the general store introduction page 407 to be additionally displayed here, it is possible to preferentially display stores operated by more people, or to generate random numbers of candidate stores. An introduction page can be displayed arbitrarily.

  Priority is given to stores that have not been visited by stores that are members of a user group who can be judged to be the same as their own (people who are more likely to visit stores where they have been) It can also be displayed automatically. A general store introduction page 407 is provided with a button 408 for issuing a coupon. By clicking this button 407, a coupon for the store can be acquired. In addition, you may make it prepare the link (not shown) to the page of the person (person with similar store selection) with high correlation with me.

  In this case, as described above, the coupon voucher issuing unit 16 issues a coupon voucher by request from the user's client terminal, and the user can acquire the voucher for the store. The coupon issuance process is performed by the user clicking the button labeled “Coupon” on the display screen displayed on the display device of the client terminal, etc. The coupon information can be configured to be issued by associating the coupon information with the identification information. When the user touches the card reader provided in the store with the IC card in which the identification information is recorded, it can be used as a coupon at the store. The coupon is not physically issued, but is used in a state recorded in the coupon issuing unit 16 of the community server 110, for example. The association information between the identification information of the IC card and the coupon information may be recorded in a server provided with store information.

  As a result, the use of the store that is actually effective is promoted. For example, on your blog page on the Web, click the button 408 from the blog page of Mr. A who installed the button 408 for issuing coupons, and Mr. B who acquired the coupon will actually go to the store and coupon When this is used, it can be seen that this coupon is a coupon distributed from Mr. A by associating the coupon information with the identification information of the IC card, so that an incentive is given to Mr. A. A system that performs service processing. For this reason, the service is developed using the evidence that the store actually went.

  In this way, when a restaurant Web page is accessed from the user's client terminal, the user's action is caused by the user touching the POS terminal (card reader terminal) installed in the restaurant with the user's card. Since the user contents information is linked to the identification information (ID) read by the card reader, “the shop you went to” is displayed on the Web page, and you can easily post the impression of the restaurant. Capable functions are provided.

  In the actual store-oriented community service system according to the present invention, community groups are created through restaurants where participating members have been to each other, and information can be exchanged using the community groups.

  Together with the members of the community group, the community server authorizes participation in the community group by a predetermined personal authentication process, so new participants in the community group will be asked to go to this store for each store they have visited. Other community members can go to any other store "and" Where are people who have similar store choices to other stores? " Can be displayed.

  By clicking the store introduction on the Web page, a coupon for the store can be acquired, and at the same time, a reward can be given as an incentive to the store introducer. Such Web pages have been scattered so far, but according to the actual store-oriented community service system, the identification information of the IC card possessed by the user and the Web page of the store are linked to the store. Therefore, after the coupon of a store is issued, it can also be set as the system which can give a big reward to the store introducer when there is a person who actually visited the store based on the coupon.

  When forming a user group with similar store selections by users, the rate of repeated visits to the same store, Japanese food rate, Western food rate, Chinese rate, noodle rate, bread rate, or the store visited by the user It is also possible to calculate by using parameters such as similarity (predetermined for each store in advance) or menu price range coincidence, and form user groups based on these parameters, but this is not the only case Absent. Items that cannot be determined at these rates may be presented as “stores that have not been visited” with random numbers or the like.

  As for the formation of community groups, community groups only for people who have come to the same place, community groups only for people who have been at the same time and place, community groups with a Japanese food rate of 50% or more, once a week The above can generate a community group by selecting parameters such as a noodle community group. It is also possible to set a URL that can be entered only by participants in this community group.

  In the actual store-oriented community service system of the present invention, the “card” used is not limited to a credit card or member's card, as long as a specific unique ID is known. For example, since it may be a traffic IC card such as “Suica (registered trademark)” or a mobile phone, it need not be a card. Therefore, it becomes possible to participate in the community group while remaining anonymous.

  In order to associate the card, the store, and the Web page, it is not necessary to register in advance even if registration work is separately required. Just touch and register when you feel like it. For example, registration may be performed by inputting a “customer number” provided when the card is touched into a specific URL, but is not limited thereto.

  Further, in the real store-oriented community service system of the present invention, when the user touches his / her card on an advertisement board installed on a street corner, the user's previous visit store history and other person's visit store history are integrated. It may also be provided in a card reader terminal that can display “what other stores the person who goes to the same store (who has similar store selection to me) goes to”.

  FIG. 5 shows an actual store-oriented community service system according to a modification of the present invention having such a system configuration. In FIG. 5, 20 is an IC card, 100 is a network such as the Internet, 110 is a community server connected to the network, 140 is a card reader terminal installed on a street corner, 141 is a card reader, and 142 is data read from the card reader. 143 is an outdoor display device, 151 is a dedicated card reader terminal of the store A connected to the network, 152 is a dedicated card reader terminal of the store B connected to the network, and 153 is a store connected to the network C dedicated card reader terminal.

  The service provided by the system shown in FIG. 5 helps to know a store that the user has never visited. Further, when using this service, the user's card is touched on the card reader terminal 140 connected to the outdoor display device 143, so that it is linked to the identification information (ID) read by the card reader 141. Therefore, no registration is required, and there is no need to access the home page of the store's Web page. Thereby, for example, the guidance that “a person who has lunch at the same store as you has lunch at another store like this” can be provided by the display device 143 installed on the street.

  In the actual store-oriented community service system, the coupon information associated with the identification information by the display device at the street corner is read by reading the identification information of the IC card held by the user from the card reader terminal installed at the street corner. It is also possible to use it so that the corresponding store information is displayed. In this way, the card reader terminal is connected to the network, and the display device connected to the card reader terminal is installed at the street corner, so that the user can access the community server at the street corner, and the usability is improved.

It is a figure which shows the system configuration | structure of the real shop oriented community service system by this invention. It is a figure explaining an example of the data structure of the user information collected in the user information collection part. It is a figure which shows an example of a community group list. It is a figure which shows an example of the display screen which the user displayed the web page of the shop from the client terminal. It is a figure which shows the real shop oriented community service system of the modification of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 11 User service process part 12 User information collection part 13 Grouping process part 14 Group list table 15 Information exchange area 16 Coupon issue part 17 User management part 20 IC card 21 Card reader 22 User information recording part 100 Network 110 Community server 121 POS terminal 122 at store a POS terminal 123 at store b POS terminal 131 at store c Client terminal 132 Client terminal 140 Card reader terminal 141 Card reader 142 Personal computer 143 Outdoor display device 151 Dedicated card reader terminal 152 at store A Dedicated card reader terminal 153 for B Dedicated card reader terminal for store C

Claims (9)

A card reader provided in a plurality of usage facilities for reading identification information of an IC card possessed by a user;
A user information recording unit that records identification information read by the card reader as user information together with use time information and use content information used by the user in association with identification information of a use facility provided with the card reader. When,
A user information collection unit for collecting and storing user information from the user information recording unit via a network;
A grouping processing unit for forming a user group for each use facility based on the user information collected in the user information collection unit;
The user service processing unit that manages a writing and reference area for exchanging information among users of the user group corresponding to the user group;
A plurality of user client terminals that access the user service processing unit via a network and write and refer to an area corresponding to the user group;
An actual store-oriented community service system characterized by comprising: In the real store oriented community service system according to claim 1,
The use content information that is the user information includes Western food, Japanese food, Chinese food, noodles, breads, any other meal content information, presence / absence information on non-smoking seats, and price range information when a user selects a store. Store attribute information that can be element information of
The said grouping process part forms the user group for every utilization facility based on the said user information, The real shop oriented community service system characterized by the above-mentioned. In the real store oriented community service system according to claim 1,
An area corresponding to the user group is provided for each use facility,
In response to an access request including user identification information from a client terminal, the user service processing unit permits access to perform writing and reference to an area corresponding to a user group including the identification information. Real store-oriented community service system characterized by In the real store oriented community service system according to claim 1,
A coupon voucher issuing unit for issuing a coupon for using the use facility provided with the card reader is provided,
The said coupon ticket issuing part issues a coupon ticket based on the said user information collected by the said user information collection part according to the request | requirement from the said client terminal, The real shop oriented community service system characterized by the above-mentioned. In the real store oriented community service system according to claim 1,
A coupon voucher issuing unit for issuing a coupon for using the use facility provided with the card reader is provided,
When the coupon ticket issuing unit issues a coupon ticket based on the user information collected by the user information collecting unit in accordance with a request from the client terminal, identification information of an IC card possessed by the user And a store-oriented community service system characterized by associating coupon information with coupon information. In the real store oriented community service system according to claim 1,
A coupon voucher issuing unit for issuing a coupon for using the use facility provided with the card reader is provided,
The coupon voucher is issued by a referral source and a referral user when issuing a voucher based on the user information collected by the user information collection unit according to a request from the client terminal. A store-oriented community service system characterized by associating identification information of an IC card to be played with coupon information. In the real store oriented community service system according to claim 1,
The user information collection unit, the grouping processing unit, and the user service processing unit are provided in a community server connected to a network,
The community server authenticates a predetermined access request according to a user access request from the client terminal according to a request from the client terminal, and responds to a user group other than the user based on the authentication result. A real store-oriented community service system characterized by permitting access to write and reference to a designated area. In the real store oriented community service system according to claim 1,
The store-oriented community service system characterized in that the card reader and the user information recording unit use a card reader function and a data storage function provided in a POS terminal connected to a network. In the real store oriented community service system according to claim 5 or claim 6,
A card reader terminal connected to a network and a display device connected to the card reader terminal are provided at a street corner,
Displaying the store information corresponding to the coupon information associated with the identification information by the display device by reading the identification information of the IC card possessed by the user from the card reader terminal installed at the street corner. A true store-oriented community service system.

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