JP2002352010A - Community information system and business - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system using an information provider, which can distribute information of high reliability in a community, and to provide marketing and advertising business using this system. SOLUTION: A portable storage device 1 such as an IC card is used to collect the action history of a user, and this information is taken as a proof of provided information to not only protect his or her privacy but also improve the reliability of information. The reliability of provided information is calculated from the action history of the user, and the calculated reliability is presented together with provided information. In order to prompt the user to provide information, a coupon is given to the user in reward for information provision to a service server. A profile server 3 is used to manage personal information of the user, and contents of services provided by the service server 4 are changed in accordance with an individual attribute or history and are provided for the user.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[0001] 1. Field of the Invention [0002] The present invention relates to a system using an information providing apparatus capable of distributing highly reliable information in a community, and a marketing and advertising business using the system.

[0002]

2. Description of the Related Art At present, there are many community systems such as electronic bulletin boards and word-of-mouth networks on networks such as the Internet. These range from those specialized in a particular field to those that allow free talk with no specific theme. What is common to these is that since an unspecified number of people can write and browse, information can be written and referenced from all over the world.

In some communities, writing,
In some cases, reference users are restricted to registered members only. In this method, a part of personal information is disclosed at the time of member registration, a writing user is specified, and an information provider is held responsible for improving reliability.

[0004] On the other hand, a business using a community system is generally made up of advertising fees from companies.
There is also a community system that collects membership fees from users, such as a membership-based electronic bulletin board.

[0005]

As a first problem in a community on a network, there is a problem that the reliability of provided information is unknown to an information referrer, and the reliability of information as a whole is low. This means that the information provider is unspecified, or that even if the information provider is identified, there is no certainty that the information provider provides information based on actual experiences. That, due to.

[0006] As a second problem in the community on the network, there is a problem that the identification of the information provider and the amount of information provided are inversely proportional. In general, there are many users who disclose personal information and have difficulty in specifying an information provider, and specifying the information provider leads to a decrease in the number of writings.

[0007] A third problem in the community on the network is that there is a limit in the advertising model when the community is operated as a business. This means that disclosing some personal information to increase the value of the information results in a decrease in the number of users and a reduction in the amount of information provided, which in turn causes a decrease in advertising value and makes the business smaller. It is because. Further, the membership-based community system is small-scale as a business, and does not work as a business on an open network such as the Internet unless some additional value is given to the user.

[0008] A first object of the present invention is to provide a highly reliable community system composed of information based on a user's actual experience.

A second object of the present invention is to disclose the actual experience of the user and the personal information of the user to maintain the reliability of the information and not to reduce the amount of information provided to the community.

[0010] A third object of the present invention is to establish a community system that guarantees the reliability of information as a business.

[0011]

According to a first communication system of the present invention, a server manages personal information necessary for providing a service and a history of personal activities, and receives a service provision request from a terminal. With reference to personal information and a history of personal activities, the service content is changed to a service suitable for the user and provided.

In the second communication system of the present invention, the profile server of the server manages personal information necessary for providing the service and the history of personal activities, and the service server of the server receives the service provision request of the terminal. In this case, the service server of the server refers to the personal information and the history of personal activities via the profile management means, changes the service content to a service suitable for the user, and provides the service.

[0013] In the third communication system of the present invention, the community service providing means of the service server refers to the personal information managed by the profile managing means and the history of the individual activity in response to the provision of the service from the terminal. Acquire, accumulate, search, and analyze community information.

[0014] In the fourth communication system of the present invention, when the community service providing means of the service server acquires community information, the coupon service providing means of the service server uses the personal information managed by the profile management means and the personal information. The coupon is provided as a reward for providing the community information with reference to the history of the activities.

[0015] In the fifth communication system of the present invention, when the community service providing means of the service server analyzes the community information, the accounting required for the analysis is calculated, and the accounting means of the profile server performs the accounting.

In the sixth communication system of the present invention, when the community service providing means of the service server acquires and accumulates community information, the service server evaluation value calculating means uses the personal information managed by the profile managing means and the personal information managed by the profile managing means. The evaluation value of the provided community information is calculated with reference to the history of individual activities.

[0017] In the seventh communication system of the present invention, the advertisement service providing means of the service server refers to the personal information managed by the profile server and provides an advertisement service adapted to the individual.

In the eighth communication system according to the present invention, when the advertisement service providing means of the service server performs the advertisement service, the required charge is calculated, and the charging means of the profile server performs the charging process.

[0019]

Embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment of the configuration of the community system according to the present invention. Referring to FIG. 1, the present system includes a portable storage device 1, a terminal 20, and a server 2.

The portable storage device 1 retains a personal identification ID for specifying a personal ID and a password of the owner of the portable storage device required for a request for history update to the server 2 and a request for service provision. It has means M10.

The terminal 20 has a terminal control means 10, an input / output means 21, and a terminal knowledge holding means M20.

The terminal knowledge holding means M20 holds the terminal knowledge defining the operation of the terminal control means 10 according to the input contents of the input / output means. Specifically, the terminal knowledge holding means M
20 stores terminal knowledge that defines how to operate when an input is made to the terminal 20.
The terminal control means 10 is a means for controlling the terminal 20 by executing operation contents and service contents with reference to the terminal knowledge holding means M20 according to the input state of the input / output means 21. The input / output unit 21 is a unit that outputs information to a user and receives an input from the user.

The server 2 includes a profile server 3 and a service server 4.

The profile server 3 includes a personal information holding unit M30, a history information holding unit M40, an access control list holding unit M50, and a profile management unit 30.
And a billing means 40.

The personal information holding means M30 holds, for each user, user preferences necessary for the user to receive the service.

The history information holding means M40 holds an operation history indicating the history of the user for each user. Specifically, the history information holding unit M40 holds the operation history regarding the user sent from the terminal 20 or the service server 4.
Here, the operation history means, for example, which terminal was used,
It means what kind of service was provided to the user.

The access control list holding means M50 holds information for defining access authority to information stored in the personal information holding means M30 and the history information holding means M40. Specifically, the access control information list holding means M
Reference numeral 50 holds access control information indicating the contents of the right to access the personal information holding unit M30 and the history information holding unit M40 from the terminal 20 or the service server 4.

The profile management means 30 includes the contents held in the personal information holding means M30 and the history information holding means M4.
This is a means for managing the contents held in “0”. Specifically, when there is a request from another unit, the profile management unit 30 accesses the personal information holding unit M30 and the history information holding unit M40 based on the contents of the access control list holding unit M50, and This is a means for searching for information held by the holding means M30 and the history information holding means M40, performing correction, deletion, and addition processing on the held data, and returning the result to the request source means.

The accounting means 40 includes a personal information holding means M30
Is a means for charging based on the contents of.

The service server 4 includes a community service providing unit 50 and a community information holding unit M60.
And an evaluation value calculating means 60 for calculating an evaluation value for the content stored in the community information holding means.

The community information holding means M60 holds information necessary for the service provided by the community service providing means 50 and information on the community provided by the user.

The community service providing means 50 provides a community for sharing information to an unspecified number of users on a network such as the Internet. The community referred to here is a means that can share and utilize information provided by many users on a network such as the Internet. Specifically, the community service providing unit 50 calls on the user to collect information via the input / output unit 21 of the terminal 20 according to the contents held by the history information holding unit M40 and the personal information holding unit M30. The provided information is arranged for each attribute and recorded in the community information holding unit M60. Further, in response to a request from each unit, a community information holding unit M60
Search and return the information stored in. Also, the community service providing means 50 provides a certain evaluation value to the information provided by the user,
The profile information about the information providing user stored in the personal information holding unit M30 and the history information holding unit M40 is searched, and the information is passed to the evaluation value calculation unit 60 together with the information provided by the user. The community service providing unit 50 classifies and analyzes the information held in the community information holding unit M60, sends the classified information to the user of the terminal 20, and, when the user of the terminal 20 purchases the sent information, The accounting information is recorded in the holding unit M30.

The evaluation value calculating means 60 is a means for calculating an evaluation value based on a certain scale for information and opinions provided by the user in response to a request from the community service providing means.

Next, the operation of this embodiment will be described with reference to FIG. 1, FIG. 2, FIG. 3, and FIG.

The user inserts the portable storage device 1 into the input / output means 21 of the terminal 20 installed in the user's house or store (S1 in FIG. 2, S1 in FIG. 3). When the portable storage device 1 is inserted via the input / output means 21, the terminal 20
The terminal control unit 10 of the profile server 3 performs a profile to be performed on the profile management unit 30 of the profile server 3 based on the input state to the input / output unit 21 of the portable storage device 1 and the terminal knowledge M21 stored in the terminal knowledge storage unit M20. The contents of the operation request 11 or the contents of the community service providing request 13 to be made to the community service providing means 50 of the service server 4 are determined (FIG. 2).
S2 in FIG. 3 and S2 in FIG. 3). Then, the terminal control means 10 of the terminal 20 issues a profile operation request 11 for requesting an operation on the determined contents to the profile management means 30 of the profile server 3 (S in FIG. 2).
3) Or, a community service provision request 13 for requesting the provision of a service for the determined contents is issued to the community service providing means 50 of the service server 4 (S3 in FIG. 3).

The profile management means 30 of the profile server 3 which has received the profile operation request 11 refers to the access control information held in the access control list holding means M50 (S4 in FIG. 2), and receives the received profile operation request 11 It is determined whether or not the contents of the operation request can be executed (S5 in FIG. 2). If it is determined that execution is not possible (N in S5 in FIG. 2), the profile management unit 30
Transmits the profile operation result 31 to the terminal control means 1 to inform that the operation of the requested content cannot be executed.
0 is issued (S7 in FIG. 2). On the other hand, when it is determined that the profile information can be executed (Y in S5 in FIG. 3), the profile management unit 30 determines whether the personal information stored in the personal information storage unit M30 or the personal information The operation history stored in the history information storage unit M40 is accessed, and operations such as updating and registering the contents of the stored personal information or operation history are performed (S6 in FIG. 2). After executing the operation of the requested content, the profile management unit 30 issues a profile operation result 31 to the terminal control unit 10 to notify that the execution of the operation of the requested content has been completed (FIG. 2). S7).

When the profile operation result 31 is received,
The terminal control means 10 notifies the user of the received profile operation result via the input / output means 21 (S8 in FIG. 2).

When the community service providing means 50 receives the community service providing request 13, the community service providing means 50 confirms the contents of the service requested to be provided by the community providing request 13. Community service providing means 50
Executes a process according to the content of the requested service.

More specifically, the community service providing means 50 accumulates information acquired from the operation history of the user, that is, a service for encouraging the collection of information supported by the operation history, and the collected information. Service to present the collected information to the community, and search and analyze the stored information.

Information obtained from the history of user actions,
That is, the case of a service that prompts the collection of information supported by the operation history and the case of a service that accumulates the collected information and presents the accumulated information to the community will be described with reference to FIG.

In order to execute a service for encouraging the collection of the information obtained from the history of the user's operation, the community service providing means 50 includes the personal information or history information holding means held in the personal information holding means M30 of the profile server 3. A profile operation request 55 for referring to or updating the operation history stored in the M40 is issued to the profile management unit 30 (S in FIG. 3).
5). Then, the profile management unit 30 that has received the profile operation request 55,
By executing the operation, the profile operation result 32 is issued to the community service providing unit 50.

Upon receiving the profile operation result 32, the community service providing means 50 performs terminal control on the service providing result 51 for prompting the user to provide information in order to collect the information obtained from the history of his / her own operation. It is issued to the means 10 (S6 in FIG. 3). The terminal control means 10 receives the service provision result 51 and prompts the user to provide the information obtained from the user's operation history via the input / output means 21 (S7 in FIG. 3). The user who is urged to provide the information provides the information acquired based on his / her own operation history via the input / output unit of the terminal 20. Then, when it is found that the information has been provided by the user via the input / output means 21, the terminal control means 10 refers to the terminal knowledge held in the terminal knowledge holding means M20, and reads the information provided by the user. A service provision request 13 for requesting provision of a service presented to the community is made to the community service provision means 50 (S8 in FIG. 3).

When the community service providing request 13 is received, the community service providing means 50 issues an evaluation value calculation request 54 to the evaluation value calculating means 60 in order to evaluate the reliability of the information provided by the user ( S9 in FIG. 3). The evaluation value calculation means 60 issues a profile operation request 62 to the profile management means 30 to refer to the personal information held in the personal information holding means M30 or the history information held in the history information holding means M40. Of the profile operation result 34 of FIG. Then, the evaluation value calculation means 60 calculates the evaluation value of the information using the personal information or the history information, and issues an evaluation value calculation result 61 to the community service providing means 50 to indicate the calculation result. (S1 in FIG. 3
0).

Upon receiving the evaluation value calculation result 61, the community service providing means 50 stores the provided information and the evaluation of the information in the community information holding means M60 (S11 in FIG. 3). Then, the community service providing unit 50 issues a community service providing result 51 for notifying that the service for presenting the provided information to the community has been performed to the terminal control unit 10, and the terminal control unit 10 The user is notified of the provided result via the input / output means 21 (S1 in FIG. 3).
2).

Next, a case where a service for searching information stored in the community information holding means M50 is performed will be described with reference to FIG.

In order to execute a service for searching for stored information, the community service providing means 50
The requested information is searched with reference to the community information holding means M60 (S13 in FIG. 4). Then, the community service providing unit 50 issues a community service providing result 13 indicating the search result to the terminal control unit 10. When the terminal control unit 10 receives the community service providing result 13, the community service providing unit 50 outputs the search result to the input / output unit. 2
1 to the user (S14 in FIG. 4).

Next, a case where a service for analyzing information stored in the community information holding means M50 is performed will be described with reference to FIG.

In order to execute a service for analyzing the stored information, the community service providing means 50
In order to request reference or search for the personal information held in the personal information holding unit M30 of the profile server 3 or the operation history held in the history information holding unit M40, the profile operation request 55 is sent to the profile management unit 30. The profile is issued and the profile operation result 32 is received (S15 in FIG. 4). Then, the community information holding unit M50 analyzes the information held in the requested community information holding unit M60 according to the contents of the personal information or the operation history (S16 in FIG. 4). Further, the community information holding means M50 calculates a charge required for analyzing the information (S17 in FIG. 4), and issues a profile operation request 55 to the profile management means 30 in order to reflect the charge information on the personal information. Then, the result profile operation result 32 is received (S18 in FIG. 4). Then, the community service providing unit 50 issues the community service providing result 51 to the terminal control unit 10 to indicate the result of the analysis of the requested information, and the terminal control unit 10 receives the community service providing result 51. Is displayed to the user via the input / output means 21 (S19 in FIG. 4).

The operation of the accounting means 40 of the profile server 3 will be described. The billing means 40 refers to the personal information held in the personal information holding means M30 at regular intervals, for example, on the first day of every month, requests the bank to debit the corresponding amount from the user's bank account, Request for collection. When the withdrawal request and the collection request are normally completed, the item of the billing information of the personal information holding unit M30 is returned to 0, and the process is terminated.

Next, a second embodiment of the present invention will be described with reference to the drawings.

Referring to FIG. 5, in the second embodiment of the present invention, the service server 4 of the server 2 is different from the service server 4 of the server 2 in the first embodiment shown in FIG. In addition, coupon definition information holding means M70,
The difference is that a coupon service providing unit 70 is provided.

The coupon definition information holding means M 70 holds information necessary for the service provided by the coupon service providing means 60. Specifically, the coupon definition information holding means M70 stores the coupon definition information.

The coupon service providing means 70 is the terminal 2
0 or the coupon definition information corresponding to the request from the community service providing means 50 is stored in the personal information holding means M30. In addition, in response to a request from the terminal 20 or the community service providing unit 50, the coupon service providing unit 70 guesses an electronic coupon suitable for the request using the information of the coupon definition information holding unit M70, and issues the coupon. To determine if it is possible. Further, the coupon service providing means 70 is the terminal 2
In response to the coupon search read request for the user from 0, the coupon information held in the personal information holding unit M30 is searched, and the type and quantity of the coupon held by the corresponding user are returned. Furthermore, the coupon usage report from the terminal 20 corrects the quantity of the corresponding coupon of the corresponding user.

Next, the operation of the second embodiment of the present invention will be described.

The difference between the operation according to the second embodiment of the present invention and the operation according to the first embodiment of the present invention is as follows.
The coupon service providing means 70 is to provide a coupon service according to the content of the requested service and the content of the requested service. For this reason,
The community service providing unit 50 gives a coupon reward to the information providing user via the coupon service providing unit 70 in addition to the operation of the first embodiment. Specifically, the coupon service providing means 70
When the community service providing means 50 performs a service for prompting information acquired based on a history of user operations and a service for storing collected information and presenting the stored information to a community, the community service providing means 50 A coupon service provision request 72 is received from 50, and it is indicated whether or not a coupon can be issued, and a service for issuing a coupon is provided to a user who has provided the information. Further, the coupon service providing means 70
Upon receiving the coupon service provision request 12 from the terminal control means 10, a service for confirming the content of the coupon held by the user and a service for actually adjusting the coupon are performed.

The coupon service provision request 72 is received from the community service providing means 50, and whether or not a coupon can be issued is indicated, and a coupon issuance service is provided to the user who has provided the information. It will be described using FIG.

The operations from step S1 to step S4 in FIG. 6 are the same as those in the first embodiment, and a description thereof will be omitted.

When the community service provision request 50 receives the community service provision request 13 for requesting a service for encouraging the collection of information acquired from the operation history of the user from the terminal control means 10, the personal information or the history information is received. A profile operation request 55 for requesting reference or update is issued to the profile management means 30, and the resulting profile operation result is received (S5 in FIG. 6). The community service provision request 50 issues a coupon service provision request 52 to the coupon service provision means 70 in order to know whether there is a coupon that can be issued for information provision (S6 in FIG. 6). . The coupon service providing means 70
When the coupon service provision request 52 is received, a profile operation request 73 is issued to the profile management means 30 to refer to the contents of the operation history, and the resulting profile operation result 33 is received (S7 in FIG. 6). The coupon service providing means 70 checks the coupon issuance status from the profile operation result 33. If the coupon has not been issued, the coupon service providing means 70 refers to the coupon definition information holding means M70 to provide the coupon service in order to inform the contents of the coupon. The result 72 is returned to the community service providing means 50 (S8 in FIG. 6).

Upon receiving the coupon service providing result 72, the community service providing means 50 uses the content of the coupon to execute a service for encouraging the collection of information acquired from the operation history of the user. The result 51 is issued to the terminal control means 10 (S9 in FIG. 6). On the other hand, if the coupon has already been issued, the coupon service providing unit 70 returns the coupon service providing result 72 to the community service providing unit 50 in order to notify that fact (S in FIG. 6).
8) The community service providing unit 50 sends the community service providing result 51 to the terminal control unit 10 in order to execute a service that prompts the user to collect information acquired based on the operation history of the user, as in the first embodiment. Issued (S9 in FIG. 6).

Upon receiving the community service provision result 51, the terminal control means 10 prompts the user to provide information via the input / output means 10, and when the user provides information (S10 in FIG. 6), the provided information is provided. Is issued to the community service providing means 50 in order to request a service for presenting the community service to the community (S11 in FIG. 6).

Upon receiving the community service provision request 13, the community service provision means 50 issues a coupon service provision request 52 to the coupon service provision means 70 to request that a coupon be issued for the provided information. (S12 in FIG. 6).

Upon receiving the coupon service provision request 52, the coupon service provision means 70 specifies the coupon with reference to the coupon definition information held in the coupon definition information holding means M70 (S13 in FIG. 6), and Profile operation request 73 for referring to the contents of the operation history in order to know whether or not
Is issued to the profile management means 30, and the resulting profile operation result 33 is received (S1 in FIG. 6).
4). When the profile operation result 33 is received and the coupon has not been issued, the coupon service providing unit 70 executes the profile operation to request the personal information held in the personal information holding unit M30 to update the issued coupon information. A request 73 is issued to the profile management means 30, and the resulting profile operation result 33 is received. Then, the coupon service providing unit 70 issues a coupon service providing result 72 to the community providing unit 50 to notify that the coupon has been issued (S15 in FIG. 6). On the other hand, if the specified coupon has already been issued from the profile operation result 32, the coupon service providing unit 70 issues a coupon service providing result 72 to the community service providing unit 50 in order to notify that effect ( S in FIG.
15).

Upon receiving the coupon service providing result 72, the community service providing unit 50 stores the evaluation value of the provided information and the information in the community information holding unit M60 in the same manner as in the first embodiment. Issue a community service provision result 51 indicating the result to the terminal control means 10 (S16 to S18 in FIG. 6),
The terminal 20 shows the result to the user as in the first embodiment (S19 in FIG. 6).

A case in which a coupon service provision request 12 is received from the terminal control means 10 and a service for confirming the contents of the coupon held by the user is performed will be described with reference to FIG.

The operation from step S1 to step S2 in FIG. 7 is the same as in the first embodiment, and a description thereof will be omitted.

The terminal control means 10 issues a coupon service provision request 12 to the coupon service provision means 70 in order to confirm the contents of the coupon held by the user (S3 in FIG. 7).

Upon receiving the coupon service provision request 12, the coupon service provision means 70 confirms the requested service content (S4 in FIG. 7) and refers to personal information to know the coupon held by the user. Issue a profile operation request 73 to the profile management means 30 and receive the resulting profile operation result 33 (S5 in FIG. 8). Then, the coupon service providing unit 70 refers to the coupon definition information held in the coupon definition information holding unit M70, checks the content of the coupon possessed by the user (S7 in FIG. 7), and informs the content. The coupon service provision result 71 is issued to the terminal control means 10 (S8 in FIG. 7).

Upon receiving the coupon service provision result 71, the terminal control means 10 notifies the user of the coupon content of the user via the input / output means 21 (S9 in FIG. 7).

A case where a coupon service provision request 12 is received from the terminal control means 10 and a service for actually adjusting the coupon is performed will be described with reference to FIG.

The operation from step S1 to step S2 in FIG. 7 is the same as in the first embodiment, and a description thereof will be omitted.

The terminal control means 10 issues a coupon service provision request 12 to the coupon service provision means 70 in order to actually settle the coupon (S in FIG. 7).
3).

Upon receiving the coupon service provision request 12, the coupon service provision means 70 confirms the contents of the requested service (S4 in FIG. 7), and checks the operation history to determine whether or not the coupon was actually used. Is issued to the profile management means 30, and the resulting profile operation result 33 is received (S5 in FIG. 7). The coupon service providing unit 70 determines the use status of the coupon from the received profile operation result 33 (S1 in FIG. 7).
0). Specifically, it is determined whether and how many coupons have been used. Then, the coupon service providing means 70 issues a profile operation request 73 for updating the content of the personal information to the profile management means 30 in order to reflect the use status of the coupon in the personal information, and the profile operation result as a result is obtained. The result 33 is received (S11 in FIG. 7). Then, a coupon service provision result 71 is issued to the terminal control means 10 to notify that the coupon settlement process has been executed (S1 in FIG. 7).
2).

Upon receiving the coupon service provision result 71, the terminal control means 10 notifies the user of the content via the input / output means 21 (S13 in FIG. 7).

Next, a third embodiment of the present invention will be described with reference to the drawings.

Referring to FIG. 8, according to a third embodiment of the present invention, the service server 4 of the server 2 is different from the service server 4 of the server 2 in the first embodiment shown in FIG. In addition, the difference is that an advertisement information holding unit M80 and an advertisement service providing unit 80 are provided.

The advertisement information holding means M80 holds information necessary for the service provided by the advertisement service providing means 80. Specifically, the advertisement information holding unit M80 stores the advertisement information.

The advertisement service providing means 80 distributes an advertisement meeting the conditions held in the advertisement information holding means M80 to the users who use the shop terminal 2 or the home terminal 5, and sends the advertisement to the advertisement client according to the distributed amount. Charge processing.

The operation of the third embodiment of the present invention will be described with reference to FIG.

The difference between the operation according to the third embodiment of the present invention and the operation according to the first embodiment of the present invention is as follows.
The advertisement service providing means 80 is an advertisement information holding means M80.
In accordance with the contents of the advertisement information stored in the above, an advertisement service is provided.

The advertisement service providing means 80 is activated at regular intervals and refers to the contents of the advertisement information holding means M80 to extract advertisement information matching the conditions (S1 in FIG. 9). The advertisement service providing unit 80 requests the user to refer to personal information in order to search for a user matching the distribution condition of the extracted advertisement information.
Is issued to the profile management means 30, and the resulting profile operation result 35 is received (S2 in FIG. 9).
The advertisement service providing unit 80 outputs the profile operation result 3
From 5, a user who satisfies the distribution condition is acquired, and the contents of the advertisement information are transmitted to the acquired user (S in FIG. 9).
3) Further, a charge required for the advertisement service is calculated (S4 in FIG. 9). Then, the advertisement service providing unit 80 issues a profile operation request 82 for updating the personal information to the profile management unit 30 in order to reflect the billing information on the personal information of the user who transmitted the advertisement information,
The resulting profile operation result 35 is received (FIG. 9).
S5).

The operation of the charging means 40 is the same as that of the first embodiment of the present invention, and the description is omitted.

Next, a fourth embodiment of the present invention will be described with reference to the drawings.

Referring to FIG. 10, according to a fourth embodiment of the present invention, the service server 4 of the server 2 is different from the service server 4 of the server 2 in the first embodiment shown in FIG. In addition, coupon definition information holding means M70
And an advertisement information holding unit M80, a coupon service providing unit 70, and an advertising service providing unit 80.

The coupon definition information holding unit M70 and the coupon service providing unit 70 are the same as the coupon definition information holding unit M70 and the coupon service providing unit 70 according to the second embodiment of the present invention, and will not be described here. Omitted.

The advertisement information holding means M80 and the advertisement service providing means 80 are the same as the advertisement information holding means M80 and the advertisement service providing means 80 according to the third embodiment of the present invention, and therefore description thereof is omitted here. .

Next, a fifth embodiment of the present invention will be described.

Although not shown, in the fifth embodiment of the present invention, the portable storage device, the terminal, the profile server, and the service server in the first embodiment of the present invention correspond to a data processing device and a storage device, respectively. And a recording medium storing a program for realizing each server, terminal, or portable storage device. This recording medium may be a magnetic disk, a semiconductor memory, a CD-ROM, or another recording medium.

The program for controlling the portable storage device is read from the storage medium into the storage device of the portable storage device, and the area for the personal identification ID holding means is secured in the storage device, and the first processing is performed by controlling the data processing device. The same processing as that of the portable storage device in the embodiment is executed.

The program for controlling the terminal is read from the recording medium into the storage device of the terminal, and the data processing device causes the input / output means and the terminal control means to be generated, controls the operation thereof, and stores the terminal knowledge holding means in the storage device. Secure area. The data processing device executes the same processing as the input / output means and the terminal control means in the first embodiment under the control of a program for controlling the terminal.

The program for controlling the profile server is read from the recording medium into the storage device of the terminal, and causes the data processing device to generate profile management means and billing means, control the operation thereof, and store the personal information means in the storage device. The area for the history information holding means and the access control holding means is secured. The data processing device executes the same processing as the profile management unit and the charging unit in the first embodiment under the control of a program that controls the profile server.

The program for controlling the service server is as follows:
The data is read from the recording medium into the storage device of the terminal, and the data processing device generates the community service providing unit and the evaluation value calculating unit, controls the operation thereof, and secures the area of the community information holding unit in the storage device. The data processing device executes the same processing as the community service providing unit and the evaluation value calculating unit in the first embodiment under the control of a program that controls the service server.

Next, a sixth embodiment of the present invention will be described.

Although not shown, in the sixth embodiment of the present invention, the portable storage device, the terminal, the profile server, and the service server in the second embodiment of the present invention correspond to a data processing device and a storage device, respectively. And a recording medium storing a program for realizing each server, terminal, or portable storage device. This recording medium may be a magnetic disk, a semiconductor memory, a CD-ROM, or another recording medium.

The program for controlling the portable storage device is read from the recording medium into the storage device of the portable storage device, the area of the personal identification ID holding means is secured in the storage device, and the data processing device is controlled, whereby the second processing is performed. The same processing as that of the portable storage device in the embodiment is executed.

The program for controlling the terminal is read from the recording medium into the storage device of the terminal, and causes the data processing device to generate input / output means and terminal control means, control the operation thereof, and store the terminal knowledge holding means in the storage device. Secure area. The data processing device executes the same processing as the input / output means and the terminal control means in the second embodiment under the control of a program for controlling the terminal.

The program for controlling the profile server is read from the recording medium into the storage device of the terminal, and causes the data processing device to generate profile management means and billing means, control the operation thereof, and store the personal information means in the storage device. The area for the history information holding means and the access control holding means is secured. The data processing device executes the same processing as the profile management unit and the charging unit in the second embodiment under the control of a program that controls the profile server.

The program for controlling the service server is as follows:
The data is read from the recording medium to the storage device of the terminal, and the data processing device generates the community service providing device, the coupon service providing device, and the evaluation value calculating device, controls the operation thereof, and stores the community information holding device and the coupon in the storage device. An area for the definition information holding means is secured. The data processing device executes the same processing as the community service providing means, the coupon service providing means, and the evaluation value calculating means in the second embodiment under the control of a program that controls the service server.

A description will be given of a seventh embodiment of the present invention.

Although not shown, in the seventh embodiment of the present invention, the portable storage device, the terminal, the profile server, and the service server in the third embodiment of the present invention correspond to a data processing device and a storage device, respectively. And a recording medium storing a program for realizing each server, terminal, or portable storage device. This recording medium may be a magnetic disk, a semiconductor memory, a CD-ROM, or another recording medium.

The program for controlling the portable storage device is read from the storage medium into the storage device of the portable storage device, the area for the personal identification ID holding means is secured in the storage device, and the third processing is performed by controlling the data processing device. The same processing as that of the portable storage device in the embodiment is executed.

The program for controlling the terminal is read from the recording medium into the storage device of the terminal, and the data processing device causes the input / output means and the terminal control means to be generated, and controls the operation thereof. Secure area. The data processing device executes the same processing as the input / output means and the terminal control means in the third embodiment under the control of a program for controlling the terminal.

The program for controlling the profile server is read from the recording medium into the storage device of the terminal, and causes the data processing device to generate profile management means and billing means, control the operation thereof, and store the personal information means in the storage device. The area for the history information holding means and the access control holding means is secured. The data processing device executes the same processing as the profile management unit and the charging unit in the third embodiment under the control of the program that controls the profile server.

A program for controlling the service server is as follows:
The data is read from the recording medium to the storage device of the terminal, and the data processing device is caused to generate a community service providing unit, a coupon service providing unit, an advertisement service unit, and an evaluation value calculating unit. Areas for community information holding means, coupon definition information holding means, and advertisement information holding means are secured. The data processing device controls the third service server under the control of a program that controls the service server.
Community service providing means in the embodiment of
The same processing as the coupon service providing means, the advertising service providing means, and the evaluation value calculating means is executed.

[0105]

Embodiments of the present invention will be described with reference to the drawings.

FIG. 11 is a block diagram showing a community system according to an embodiment of the present invention. The present system has a portable storage device 1 for holding personal information of a user, a store terminal 2 having a function of reading the portable storage device 1 and providing a service to the user, and a home terminal 5 installed in the user's home.
And a profile server 3 that manages user profiles and histories, a service server 4 that actually provides services, and a network 6 that interconnects the shop terminal 2, the home terminal 5, the profile server 3, and the service server 4. Constitute.

As shown in FIG. 11, the profile server 3 and the service server 4 do not necessarily need to exist on different computers, but may exist on the same computer. In FIG. 11, two terminals for providing the service to the user are the shop terminal 2 and the home terminal 5, but this is for the purpose of explanation only, and is actually the shop terminal 2 or the home terminal 5. One of terminal 5
The number of terminals may be three or more, and the number of terminals may be three or more.

Next, the configuration of the embodiment of the present invention will be described.

Referring to FIG. 10, an embodiment of the present invention
Mobile storage device 1, terminal 20, and profile server 3
And the service server 4.

The portable storage device 1 includes a profile server 3
And a personal identification ID holding unit M10 for holding a personal identification ID for specifying a personal ID, a password, and the like of the owner of the portable storage device necessary for providing a service from the service server 4 to a history update request. FIG. 12 shows a personal identification ID.
An example of the contents of the holding means M10 is shown. The personal identification ID holding means M10 includes a profile ID which is a pointer to the user's personal information, a user ID issued by a mobile storage device issuing company or a service provider for uniquely identifying the user, and a user ID. , And a home ID which is an ID of a terminal mainly used by the user. In the example of FIG. 3, the user ID is U2
This indicates that ID information related to the user specified by 58-6598 is stored.

The terminal 20 has terminal control means 10, input / output means 21, and terminal knowledge holding means M20.

The terminal knowledge holding means M20 holds the terminal knowledge defining the operation of the terminal control means 10 according to the input contents of the input / output means. Specifically, the terminal knowledge holding means M
20 stores terminal knowledge that defines how to operate when an input is made to the terminal 20.

FIG. 13 shows an example of the contents of the terminal knowledge holding means M20. The terminal knowledge M21 includes an input state to the terminal 20, an operation content of the terminal control means 10 for the input state, and a service content provided by the terminal control means 10. Further, the terminal knowledge holding means M20 includes:
The unique ID of the terminal 20 is also stored. FIG.
In the example shown in FIG. 3, three states of insertion of the portable storage device, total input from the input / output means 21, and removal of the portable storage device are defined as the input states to the terminal 20, and the terminal for the three states is defined. The processing content of the operation of the control means 10 and the processing content of the service to be provided are defined by giving an execution order. That is, the numbers at the beginning of each item of operation and service indicate the order of execution of the terminal control means 10.

For example, the terminal knowledge M shown in the first line of FIG.
21 stipulates that when the portable storage device is inserted into the terminal 20, the terminal control means 10 first performs a log-in process, and provides a coupon service as a service after the completion of the log-in process. The terminal knowledge M21 shown in the third line in FIG. 13 specifies that when the portable storage device is taken out from the terminal 20, the terminal control means 10 performs only the logout process and does not provide any service. ing. The characters in the parentheses of the operation describe the information holding means in which the information to be operated is held and the type of processing for the information holding means. That is, “history” indicates the history holding unit M40, and although not shown in the figure, “individual” indicates the individual holding unit M30. Also, R indicates a reading process, W indicates a writing process, and RW indicates a reading and writing process. Further, characters in parentheses of a service indicate the processing content of the service. The terminal control means 10 is a means for controlling the terminal 20 by executing operation contents and service contents with reference to the terminal knowledge holding means M20 according to the input state of the input / output means 21.

The input / output means 21 is a means for outputting information to the user and receiving input from the user.

Referring to FIG. 10, profile server 3 includes personal information holding means M30 and history information holding means M
40, an access control list holding unit M50, a profile management unit 30, and a charging unit 40.

[0117] The personal information holding means M30 holds, for each user, the user's preference necessary for the user to receive the service.

FIG. 14 shows an example of the content of the personal information held in the personal information holding means M30. The personal information holding means M30 holds personal information including fixed information and fluid information for each individual. The fixed information is information that does not change much over a long period of time. In the example shown in FIG. 14, the name, user ID, address, telephone number, date of birth, gender, home ID, mobile phone number, e- The mail address, personal computer configuration information, billing information, and occupation correspond to this. Fluid information is information that frequently changes depending on the use of the service. In the example of FIG. 14, coupon information indicating a coupon ID and its quantity, a community indicating whether or not a right to provide information to a community existing on the network is provided. The right to participate corresponds to this. The row indicated by 501 in FIG. 14 indicates that the user has one coupon identified by the coupon ID of 00000988. FIG.
The line 502 indicates that there is a right to provide the community with the information acquired from the history of the detailed log file “000205.log” held in the history information holding unit M40. The detailed log file will be described later.

[0119] The history information holding means M40 holds an operation history indicating the history of the user for each user. Specifically, the history information holding unit M40 holds the operation history regarding the user sent from the terminal 20 or the service server 4.
Here, the operation history means, for example, which terminal was used,
It means what kind of service was provided to the user.

FIG. 15 shows an example of the contents of the history information holding means M40. In the example shown in FIG. 15, one line is one operation history, which is composed of date, time, user ID, terminal ID, terminal operation content, service name, and detailed log file name. For example, the operation history shown in the first line of FIG.
It shows that the user specified by U258-6598 used the community service on the terminal specified by 1234567 at 21:43 on February 7, 2000. The operation history shown on the third line in FIG. 15 indicates that the terminal 2 specified by izakaya at 20:35 on February 8, 2000
0 indicates that the login process has been executed and the user specified by U258-6598 has started using the portable storage device 1. Here, the detailed log file is a file in which the detailed contents of the operation history are described. The contents of the detailed log file are stored in the history information storage unit M40 for each log file.

[0121] The access control list holding means M50 holds information that defines the access authority to the information stored in the personal information holding means M30 and the history information holding means M40. Specifically, the access control information list holding means M
Reference numeral 50 holds access control information indicating the contents of the right to access the personal information holding unit M30 and the history information holding unit M40 from the terminal 20 or the service server 4.

FIG. 16 shows an example of the contents of the access control information list holding means M50. In the example shown in FIG. 16, the access control information includes a user ID, a terminal ID,
D / service name, personal information access control information, and history information access control information. When the user specified by the user ID receives the service provided from the terminal specified by the terminal ID, the service described in the requesting terminal ID / service name, the access control information is stored in the personal information holding unit M3.
0 and the information held in the history information holding means M40, "personal information access control information",
According to the description in the column of “history information access control information”, the contents of information that can be used by the terminal 20 that is the request source terminal or the service server 4 that provides the service are shown. In addition, the characters in parentheses of the items described in the columns of “personal information access control information” and “history information access control information” indicate that R is readable for those items, and W is for those items. Writable, RW
Indicates that these items can be read and written. For example, when the user specified by U258-6598 receives the coupon service at the terminal specified by the izakaya, the access control information shown in the second line of FIG. Reading and writing of “coupon information” and “address”, “home ID”, and “E-mail address” of the personal information held in the holding unit M30 are possible, and are further held in the history information holding unit M40. This indicates that reading and writing of all the history information of the operation history is possible.

The profile management means 30 includes the contents held in the personal information holding means M30 and the history information holding means M4.
This is a means for managing the contents held in “0”. Specifically, when there is a request from another unit, the profile management unit 30 accesses the personal information holding unit M30 and the history information holding unit M40 based on the contents of the access control list holding unit M50, and This is a means for searching for information held by the holding means M30 and the history information holding means M40, performing correction, deletion, and addition processing on the held data, and returning the result to the request source means.

The billing means 40 includes a personal information holding means M30
Is a means for charging based on the contents of.

Referring to FIG. 10, the service server 4
Are community service providing means 50, coupon service providing means 70, advertising service providing means 80,
Community information holding means M for holding information necessary for the service provided by the community service providing means 50 and information on the community collected from the user
60, a coupon definition information holding unit M70 for holding information required for the service provided by the coupon service providing unit 60, an advertisement information holding unit M80 for holding information required for the service provided by the advertisement service providing unit 80,
Evaluation value calculation means 60 for calculating an evaluation value for the content stored in the community information holding means.

The community information holding means M60 holds information necessary for the service provided by the community service providing means 50 and information on the community provided by the user.

FIG. 17 shows community information holding means M60.
Here is an example of the content of The community information includes the information number, the date and time when the information was provided, the user ID of the user who provided the information, the terminal ID of the terminal that provided the information, the name of the store to which the information was provided, the content of the provided information, and the provision. It is composed of the evaluation presented in the information, the information number (parent number) from which the provided information is based, and the detailed log file name from which the provided information is based. In the example shown in FIG. I have. For example, the information on the first line is information number 0
053, at 21:43 on February 5, 2000, user I
D is the information provided by the user specified by U258-6598, and the user provides the information "meat potato potatoes are hard ..." with the terminal ID specified by 1234567, and the evaluation is 90. so,
The detailed log file that is the source of the information is 000205. lo
g. In addition, 0053 is described in the column of the parent number in the information on the third row.
The information on the third line is information provided for the information number 0053.

The coupon definition information holding means M 70 holds information necessary for the service provided by the coupon service providing means 60. Specifically, the coupon definition information holding means M70 stores the coupon definition information.

FIG. 18 shows a coupon definition information holding means M70.
Here is an example of the content of The coupon definition information includes a terminal ID for which issuance of a coupon provision request is permitted, a coupon issuance condition,
It consists of a coupon number that uniquely determines the issued coupon, the number of issued coupons, and the content of the coupon. In the example shown in the first line of FIG. 18, "Izakaya Taka"
In the case where the accounting process has been performed on the terminal ID specified by (1), one coupon of coupon number 00000988 is issued, and the content of the coupon is 0 yen per draft beer.

[0130] The advertisement information holding means M80 holds information necessary for the service provided by the advertisement service providing means 80. Specifically, the advertisement information holding unit M80 stores the advertisement information.

FIG. 19 shows an example of the contents of the advertisement information holding means M80. The advertisement information includes an advertisement ID for identifying the advertisement,
The requested terminal ID of the terminal that requested the advertisement, the advertisement content to be distributed as the advertisement, the number of times the advertisement is distributed per person,
It includes a time limit for distributing the advertisement, conditions for distributing the advertisement, and billing information required for each advertisement distribution. For example, in the example of the third line shown in FIG. 19, the advertisement ID is 02348
2. The terminal specified by Sotomap requests advertisement distribution,
The content of the advertisement is “store close: from 3 discounts”, the number of distributions is once per person, the distribution deadline is February 5, 2000,
Distribution conditions are 12 for customers who have visited the store in the past.
At the time of distribution, a charge of 30 yen per distribution is made.
It indicates that. Regarding the distribution of the advertisement, various condition parameters such as the number of times of distribution, the distribution deadline, and the distribution timing can be considered. Here, only the number of times of distribution and the expiration date are described, but it is not always necessary to use only these values. Further, although not shown, it is also conceivable to update the advertisement information by providing a means for searching for and collecting information on advertisements existing on the Web.

The community service providing means 50 provides a community for sharing information to an unspecified number of users on a network such as the Internet. The community referred to here is a means that can share and utilize information provided by many users on a network such as the Internet. Specifically, the community service providing unit 50 calls on the user to collect information via the input / output unit 21 of the terminal 20 according to the contents held by the history information holding unit M40 and the personal information holding unit M30. The provided information is arranged for each attribute and recorded in the community information holding unit M60. Further, in response to a request from each unit, a community information holding unit M60
Search and return the information stored in. Also, the community service providing means 50 provides a certain evaluation value to the information provided by the user,
The profile information about the information providing user stored in the personal information holding unit M30 and the history information holding unit M40 is searched, and the information is passed to the evaluation value calculation unit 60 together with the information provided by the user. The community service providing unit 50 classifies and analyzes the information held in the community information holding unit M60, sends the classified information to the user of the terminal 20, and, when the user of the terminal 20 purchases the sent information, The accounting information is recorded in the holding unit M30.

The evaluation value calculating means 60 is a means for calculating an evaluation value based on a certain scale for information and opinions provided by the user in response to a request from the community service providing means.

The coupon service providing means 70 is provided for the terminal 2
0 or the coupon definition information corresponding to the request from the community service providing means 50 is stored in the personal information holding means M30. In addition, in response to a request from the terminal 20 or the community service providing unit 50, the coupon service providing unit 70 guesses an electronic coupon suitable for the request using the information of the coupon definition information holding unit M70, and issues the coupon. To determine if it is possible. Further, the coupon service providing means 70 is the terminal 2
In response to the coupon search read request for the user from 0, the coupon information held in the personal information holding unit M30 is searched, and the type and quantity of the coupon held by the corresponding user are returned. Furthermore, the coupon usage report from the terminal 20 corrects the quantity of the corresponding coupon of the corresponding user.

The advertisement service providing means 80 distributes an advertisement meeting the conditions held in the advertisement information holding means M80 to the users who use the shop terminal 2 or the home terminal 5, and sends the advertisement to the advertisement client according to the distributed amount. Charge processing.
Next, a detailed operation of each means of each component in the present invention will be described with reference to the drawings.

The operation of the terminal control means 10 of the terminal 20 will be described with reference to FIGS.

FIG. 20 is a flowchart showing an example of the operation of the terminal control means 10 of the terminal 20. The terminal control means 10
The input from the input / output means 21 is constantly monitored (see FIG. 2).
0, S1), when any input is recognized, the terminal knowledge M21 (FIG. 13) is read from the terminal knowledge holding means M20 (S2 in FIG. 20). Then, the terminal control means 10 determines whether or not the input state specified in the terminal knowledge M21 matches the input state of the input recognized from the input means 20 (S3 in FIG. 20). If there is the terminal knowledge M21 in which the matching input state is defined, the terminal control means 10
Sets the operation and service defined in the terminal knowledge M21 as the subsequent determination operation of the terminal control means 10 and the determination service to request the service server 4 (S4 in FIG. 20). If the determination operation determined in step S4 in FIG. 20 does not exist (N in S5 in FIG. 20), the process proceeds to step S12 in FIG.

On the other hand, when there is the determining operation determined in step S4 in FIG. 20 (Y in S5 in FIG. 20),
The terminal control means 10 refers to the contents of the personal identification ID holding means M10 of the portable storage device 1 (S6 in FIG. 20), and generates a profile operation request 11 relating to the determined operation contents (S7 in FIG. 20). Then, the terminal control means 10 issues the generated profile operation request 11 to the profile management means 30 of the profile server 3 (FIG. 2).
0 S8). Thereafter, the terminal control means 10 receives the profile operation result 31 from the profile management means 30 (S9 in FIG. 20), and checks whether the profile operation result is an error (S10 in FIG. 20). If the profile operation result is an error (S10 in FIG. 20)
(Y), the terminal control means 10 notifies the user of the error via the input / output means 20 (S11 in FIG. 20), and ends the processing.

On the other hand, if the profile operation result is not an error in step S10 in FIG.
N), the terminal control means 10 confirms the presence or absence of the determined service determined in step S4 of FIG. Here, if the determined service exists (Y in S12 in FIG. 20), the terminal control means 10 generates the service providing requests 13 and 12 related to the determined service content (S13 in FIG. 20), and generates the generated service providing request. Is issued to the service server 4 (S14 in FIG. 20). Thereafter, the terminal control means 10 receives the service provision results 51 and 71 from the service server 4 (S15 in FIG. 20), passes the contents to the input / output means 20 (S16 in FIG. 20), and ends the processing. On the other hand, FIG.
If the determined service determination does not exist in the service determination confirmation of step S12 of 0 (N in S12 of FIG. 20), the terminal control means 10 ends the processing.

The processing steps of the terminal control means 10 shown in FIG. 20 will be described more specifically with reference to FIGS.

First, the terminal control means 1 when the input state of the input from the input / output means 21 is "terminal storage device inserted"
The operation of 0 will be described.

The contents of the terminal knowledge holding means M20 are as shown in FIG.
It is assumed that the content is as shown in FIG. When the portable storage device 1 is inserted, the terminal control means 10 of the terminal 20 sets the terminal knowledge holding means M
20, the operation when the portable storage device is inserted is determined.
Referring to FIG. 13, since the input state defined in the terminal knowledge M21 shown in the first row is “insertion of portable storage device”,
The terminal control means 10 determines “login process (history, W)” as the first operation to be performed and “coupon (read coupon)” as the second service to be executed.

Next, the terminal control means 10 acquires the user ID from the personal identification ID holding means M10 and the terminal ID from the terminal knowledge holding means M20 of the portable storage device 1, respectively. In the example of the personal identification ID holding unit M10 shown in FIG.
In the example of the terminal knowledge holding means M20 shown in FIG. 3, "Izakaya Taka" is acquired as the terminal ID. Terminal control means 10
Generates a profile operation request 11 having the determined operation as a processing content using the acquired user ID and terminal ID, and issues the profile operation request 11 to the profile management means 30.

FIG. 21 shows an example of the profile operation request 11 at the time of login processing. The profile operation request 11 includes a terminal ID, a user ID, and processing contents.

The terminal control means 10 receives the profile operation result 31 for the profile operation request 11 from the profile management means 30, and if the profile operation result 31 is not an error, sends the coupon service provision request 12 with the determined service as the processing content. It is generated and issued to the coupon service providing means 70. Here, it is assumed that the profile operation result 31 describes success or failure of the processing content.

FIG. 22 shows an example of the coupon service provision request 12. Coupon service provision request 12 is terminal I
D, user ID, and service processing contents. In the example shown in FIG. 22, the personal information holding means M
“Coupon reading” which is a process of reading “coupon information” in the personal information (FIG. 14) specified by the user ID held in 30 is described.

When the coupon service provision result 70 for the coupon service provision request 12 is returned from the coupon service provision means 70, the terminal control means 10 passes the service contents to the input / output means 21 and the input state is "portable storage". The process in the case of "insert device" is terminated.

FIG. 23 shows an example of the coupon service provision result 71. FIG. 2 shows the coupon service provision result 71.
As shown in FIG. 2, “coupon information” read by the “read coupon” process is added to the content of the coupon service provision request 12. In the example shown in FIG.
One coupon whose coupon ID is 00000988 and the content is 0 yen per draft beer, and coupon ID is 0
000987, indicates that the user holds two coupons whose contents are 500 yen discount.

Next, the operation of the control terminal device 10 when the input state of the input from the input / output means 21 is "input (account)" will be described. When an input whose input state is input (accounting) is received from the input / output means 21, the terminal control means 1
0 refers to the terminal knowledge holding means M20, searches for the terminal knowledge M21 whose input state is defined as "input (accounting)", and determines the operation content and service content.

FIG. 24 shows an example of the input contents of the input whose input state is "input (accounting)". Referring to FIG.
First, in the first line, “input (accounting)” is described as an “input state” indicating that the input is an accounting process, and in the subsequent lines, the input content is described in a fixed format. Specifically, the <shop> tag describes the store name which is the terminal ID of the store terminal 2, and the <service>
The <e> tag describes the type of service received by the user at the store, the <people> tag describes the number of people, and the <item> tag describes the name of the item purchased by the store and the name of the food and drink item. <Subtotal-pr
The <ice> tag describes the subtotal amount.
The <on> tag describes the coupon ID, the quantity of the coupon, and the amount discounted by the coupon.
tal-price> describes the total amount. In the example of FIG. 24, four people have 4 beers for 2320 yen, 2 green soybeans for 600 yen, 2 fried beans for 1320 yen, and a subtotal of 42.
For 40 yen, 1 coupon with coupon ID 00000988
580 yen discount using coupons, coupon ID 00000987
1000 coupons for 2 coupons and finally 2
This indicates that the payment was 660 yen. In the example shown in FIG. 24, the input state is “input (accounting)”, and FIG.
In the terminal knowledge holding means M20 shown in FIG. 3, the terminal knowledge M21 described in the second line corresponds to this, so that the terminal control means 1
0 indicates “history writing (history, W)” as the first operation to be performed, “coupon (coupon settlement)” as the second service to be executed, and “community (participation)” as the third service to be executed. decide.

First, the terminal control means 10 executes the operation of "history writing (history, W)" which is to be executed first. The terminal control means 10 converts the input content
A user ID is obtained from the personal identification ID holding unit M10, and a terminal ID is obtained from the terminal knowledge holding unit M20, and a profile operation request 11 whose processing content is "history writing" is created by using them, and the created profile operation request is created. Request 11 is issued to profile management means 30.

FIG. 25 shows an example of the profile operation request 11 issued. The profile operation request 11 includes a user ID, a terminal ID, processing contents, and history contents. “History content” is the content for which writing is requested by the history writing process. In the example of FIG. 25, the user ID
“U258-6598”, terminal ID “Izakaya Taka”, processing content “history writing (W)”, and history content are the same as the input content shown in FIG. The terminal control means 10 receives the profile operation result 31 for the profile operation request 11 from the profile management means 30, and if the profile operation result 31 is not a failure,
The following process is executed, and if the profile operation result 31 fails, the user is notified of the failure, and the process ends. Here, the profile operation result 31 describes success or failure of the processing content of the profile operation request.

Next, the terminal control means 10 executes the service of "coupon (coupon settlement)" which is scheduled to be executed second. The terminal control means 10 provides the coupon (coupon settlement) service provision to the coupon service provision means 70.
The processing content is "Coupon payment" to request for
Is created and issued to the coupon service providing means 70.

FIG. 26 shows an example of the coupon service provision request 12. The contents of the coupon service provision request 12 are as follows:
It includes a terminal ID, a user ID, and processing details. "Processing content"
"Coupon payment" is described. The terminal control means 10 receives the coupon service provision result 71 from the coupon service provision means 70, and if the coupon service provision result 71 is not an error, proceeds to the next processing. Here, the coupon service provision result 71 describes success or failure of the processing content of the service provision request.

Lastly, the terminal control means 10 executes the service of "community (participation)" which is scheduled to be executed third. The terminal control means 10 creates a community service provision request 13 whose processing content is "participation" in order to request the community service provision means 50 to provide a "community (participation)" service. Issued for 50

FIG. 27 shows a community service provision request 1
3 shows an example. Community service provision request 13
Includes the terminal ID, the user ID, and the processing content. FIG.
, “Participation” is described as “processing content”. The terminal control means 10 receives the community service provision result 51 from the community service provision means 50, and ends the series of processing if the service provision result 51 is not an error. Here, the service provision result 51 describes success or failure of the processing content of the service provision request.

The input / output means 21 of the terminal 20 displays the display output 15 from the terminal control means 10 on a display or the like, and sends an input 22 from a user's keyboard or the like to the terminal control means 10.

FIG. 28 is a flowchart showing an example of the operation of the profile management means 30. Profile management means 30
Is a profile operation request 1 from the terminal control means 10.
1. Profile operation request 5 from service server 4
Upon receiving 5, 62, 73, 82, the profile operation request 11, 55, 62, 73, 82
The user ID, terminal ID, and requester terminal ID are extracted (S21 in FIG. 28). If the requesting terminal ID cannot be extracted (N in S22 of FIG. 28), the profile management unit 30
Sets the value of the extracted terminal ID as the value of the requesting terminal ID (S23 in FIG. 28). Then, the profile management unit 30 reads the contents of the access control information list holding unit M50, and extracts access control information that matches the extracted user ID, terminal ID, and requester terminal ID (FIG. 28).
S24). When access control information can be extracted (FIG. 2
8, (S25 in S25), the profile management unit 30 extracts the processing contents from the profile operation requests 11, 55, 62, 73, and 82 (S26 in FIG. 28). Step S24
In the case where the processing content extracted in step S26 exists in the access control information extracted in (2) (Y in S27 in FIG. 27), and R (read) and W (write) access authority to the content exists ( S2 in FIG.
8), the profile management unit 30 executes processing on the personal information holding unit M30 and the history information holding unit M40 according to the requested processing contents (S29 in FIG. 28).
As a normal end, the profile operation results 31, 33,
32, 34, and 35 are returned to the profile operation request source (S30 in FIG. 28).

On the other hand, as a result of step S24, if the access control information cannot be extracted (N of S25 in FIG. 28), if the processing content extracted in step S26 does not exist in the access control information extracted in step S24 ( If N (S27 in FIG. 28) or R (read) and W (write) access authority to the processing content does not exist in step S28 (N in S28 in FIG. 28),
The profile management unit 30 returns the profile operation results 31, 33, 32, 34, and 35 to the profile operation request source as errors (S3 in FIG. 28).
1).

As an example, the determination process of the profile management means 30 when the profile operation request 11 shown in FIG. 25 is received will be described. The profile management unit 30 extracts U258-6598 as the user ID and izakaya as the terminal ID from the profile operation request 11 shown in FIG. Since the request source terminal ID does not exist in the profile operation request 11 shown in FIG. 25, the profile management unit 30 sets the request source terminal ID to the terminal ID.
The same as "Izakaya Taka".

When the content of the access control information held in the access control list holding means M50 is as shown in FIG. 16, the profile management means 30 determines that the user ID extracted from the profile operation request 11 is U258-6598
D, the access control information 701 is extracted as the access control information including the requester terminal ID: “Izakaya Taka”. Next, the profile management unit 30 extracts “history writing (history, W)” as the processing content from the profile operation request 11 shown in FIG. Here, "history" is described in parentheses of the processing content because the target of the "history writing" processing is the content of the history information holding unit M40,
Further, since the “history writing” process is a writing process, “W” is described. Since the content of the extracted processing content requests the history information holding unit M40 to perform a history writing process, the profile management unit 30 determines the “history information access control information” in the access control information 701 shown in FIG. Refer to the contents of the column.
In this case, since “History information (RW)” is described in the “History information access control information” column of the access control information 701 in FIG.
This indicates that read processing and write processing are permitted for 40. Therefore, the profile management unit 30 executes the processing content requested by the profile operation request 11 shown in FIG. FIGS. 29 and 30 show an example of the contents of the history information holding unit M40 when the profile management unit 30 executes the history writing process on the contents of the history information holding unit M40 shown in FIG.
The operation history 2001 shown in FIG. 29 is changed from the state of the history information holding unit M40 shown in FIG.
Is the operation history added by the history writing process. Further, the log file name “0” described in the “detailed log file” column in the operation history 2001 of FIG.
00208. The detailed contents of the operation history described in the detailed log file specified by “log” are shown in FIG.
0 is shown. The contents of the detailed log file shown in FIG. 30 are the same as the contents described in the “history contents” of the profile operation request 11 shown in FIG.

The community service providing means 50 receives a community service providing request and provides a community service. The operation of the community service providing means 50 will be described below.

FIGS. 31, 32, 33 and 34 are flowcharts showing an example of the operation of the community service providing means 50. Upon receiving the community service providing requests 13 and 72, the community service providing unit 50 extracts the “processing content” of the community service providing request (S41 in FIG. 31), and executes processing according to the processing content. In the flowcharts shown in FIGS. 31, 32, 33, and 34, the "processing content" of the service provision request is "join",
Five cases of “writing”, “information provision”, “information display”, and “information analysis” are described respectively. Here, the “participation” service means a service for participating in a community existing on a network. More specifically, this service is for giving a user, mainly a visitor user, a "community participation right" which is a right to write on an electronic bulletin board existing on a network. The “writing” service refers to a service that prompts the provision of information to a community existing on the network. Specifically, it refers to a service for creating a “information provision request page” for requesting writing to an electronic bulletin board existing on a network to a user, mainly a store user. The “information provision” service refers to a service for presenting information provided by a user to a community existing on a network. Specifically, it refers to a service for presenting information written on an “information provision request page” by a user, mainly a visitor user, to an electronic bulletin board existing on a network. The “information display” service refers to a service that provides information existing in a community on a network. Specifically, it refers to a service for providing information written on an electronic bulletin board existing on a network to users, mainly shop users. The “information analysis” service refers to a service that analyzes information existing in a community on a network and gives the analysis result to a user. Specifically, it refers to a service that analyzes information written on an electronic bulletin board existing on a network and provides the analysis result, for example, marketing information and the like, to a user, mainly a store user.

[0164] In the service of the service
The case where “content” is “participation” will be described with reference to FIG.
You. First, the community service providing means 50
The terminal ID and user
User IDs (S42 in FIG. 31) and extract them
D. Then, the community service providing means 50
Creates profile operation request 55 using extraction ID
And the created profile operation request 55
It is issued to the management means 30 (S43 in FIG. 31). Professional
Profile manager who received the file operation request 55
The stage 30 accesses the history holding means M40, and
User ID that matches the extraction ID described in the file operation request 55
Searches the operation history having the user ID and the terminal ID, and
From the searched operation history, the latest "Detailed log file"
Search.

FIG. 35 shows an example of the profile operation request 55 at this time. The profile operation request 55 shown in FIG. 35 includes a user ID, a terminal ID, a requesting terminal ID, and processing contents. The user ID and the terminal ID describe the same contents as the extraction ID, and the requesting terminal ID includes a community service. "Community" indicating the providing means 50 is described. In the profile operation request 55 shown in FIG. 35, "latest log file search (history, R)" is described as "processing content". Here, "history" is described in the parentheses of the processing content because the search target is the content of the history information holding unit M40, and "R" is described because the search is a reading process.

When the profile operation result 32 is received from the profile management unit 30, the community service providing unit 50 refers to the “processing result” column of the received profile operation result, and makes a request for the detailed log file retrieved. It is checked whether a name exists (S44 in FIG. 31).

FIG. 36 shows an example of the profile operation result 32 at this time. Profile operation result 3 in FIG. 36
2 includes the contents of the profile operation request 55 shown in FIG. 35 and the “processing result”. The detailed log file name “000207.log” is described as “processing result” in the profile operation result 32 of FIG. If the searched log file name is present in the “processing result” of the profile operation result 32 (Y in S44 of FIG. 31), the community service providing unit 50 uses the searched detailed log file name to generate personal information. A request for processing to add the searched detailed log file name to the column of “community participation right” (FIG. 14) in the personal information held in the holding unit M30 and matching the user ID of the extraction ID. A profile operation request 55 is created, and the created profile operation request 55 is
0 is issued (S45 in FIG. 31).

FIG. 37 shows an example of the profile operation request 55 at this time. In the profile operation request shown in FIG. 37, "addition of community participation right (individual, W)" is described as "processing content". Here, in the parentheses of the processing contents, "personal" is described because the addition target is the contents of the personal information holding unit M30, and "W" is described because the addition processing is a writing processing. I have. Also,
The profile operation request shown in FIG.
"000207.log" is a detailed log file name for requesting addition to the "Community participation right" column.
Is described. This detailed log file name "00020
7. “log” is a detailed log file name described in “processing result” of the profile operation result (FIG. 36) received by the community service providing unit 50 in step S44. After issuing the profile operation request 55 to the profile management unit 30, the community service providing unit 50 provides a service for notifying that the “participation” process, which is the processing content of the service providing request, has been completed normally. Return the request to the issuer (S4 in FIG. 31).
6), the "participation" process ends.

FIG. 38 shows an example of the contents of the personal information holding means M30 after the profile management means 30 processes the profile operation request 55 shown in FIG. 37 with respect to the contents of the personal information holding means M30 shown in FIG. Show. As a result of the profile management unit 30 processing the profile operation request shown in FIG. 37, one line 2601 is added to the contents of the “community participation right” column of the personal information holding unit M30.

In step S44 of FIG. 31, if the log file name is not described in the processing result of the profile operation result 32 (N in S44 of FIG. 31), the community service providing unit 50 determines the processing content of the service providing request. A response indicating that a certain "participation" process cannot be performed is created and returned to the service providing request issuer (S47 in FIG. 31), and the "participation" process ends.

Next, a case where the service processing content of the service provision request is “write” will be described with reference to FIGS. 31 and 32. The "writing" service is specifically for creating an "information provision request page" for requesting writing to an electronic bulletin board existing on the network. There is a street.
First, there is a case where a “information provision request page” is created to encourage a user who has visited a store to provide community information about the store. The other is a case where a “information provision request page” is created in order for a user on a store side to write an opinion on community information of a user who has visited a store. These are different in that a detailed log file exists when the “information provision request page” is created. Hereinafter, a case where the processing content of the service of the service provision request is “write” will be described. FIG. 39 shows an example of the case where the “processing content” of the service of the community service provision request 13 is “write”. The community service provision request 13 in FIG.
Includes user ID, terminal ID, and processing content. The processing content of the service of the community service provision request is "Write"
In the case of, the community service providing unit 50 sends the terminal ID and the user ID from the community service
Is extracted (S48 in FIG. 32), and is set as an extraction ID. Then, the community service providing means 50 is stored in the personal information storing means M30, and the user ID of the extraction ID
A profile operation request 55 for acquiring the contents (FIG. 38) of the column of “community participation right” in the personal information that matches the
Is issued to the profile management means 30 (FIG. 32).
S49).

FIG. 40 shows an example of the profile operation request 55 at this time. In the profile operation request 55 shown in FIG. 40, “community participation right search (individual, R)” is described as “processing content”. Here, "individual" is described in the parentheses of the processing content because the search target is the content of the personal information holding unit M30, and "R" is described because the search process is a reading process.

Upon receiving the profile operation result 32 from the profile management unit 30, the community service providing unit 50 transmits the profile operation result 32
32, the existence of the detailed log file name described in the column of "community participation right" searched by the request is confirmed (S50 in FIG. 32).

FIG. 41 shows an example of the profile operation result 32 at this time. In the profile operation result 32 shown in FIG. 41, as the “processing result”, the detailed log file names “000205.log” and “000207.lo” described in the column of “community participation right” (FIG. 38).
g "is described. If the detailed log file name exists in the column of “community participation right” in the “processing result” (Y in S50 of FIG. 32), the community service providing unit 5
0 uses the acquired detailed log file name to create a profile operation request 55 for acquiring the contents of the detailed log file held in the history information holding means M40, and manages the created profile operation request 55 for profile management. It is issued to the means 30 (S51 in FIG. 32).

FIG. 42 shows an example of the profile operation request 55 at this time. In the profile operation request 55 shown in FIG. 42, "detailed log search (history, R)" is described as "processing content". Here, "history" is described in parentheses of the processing content because the search target is the content of the history information holding unit M40, and "R" is described because the search process is a reading process. Further, “000207.log” is described as “log file name” in the profile operation request 55 shown in FIG. The detailed log file name is obtained by the community service providing unit 50 from the “processing result” (FIG. 41) of the profile operation result in step S50. The same processing is performed for another detailed log file “000205.log”.
07. Only “log” will be described.

Thereafter, the community service providing means 5
0 receives the profile operation result 32 for the profile operation request 55 from the profile management means 30. FIG. 43 shows an example of the profile operation result 32 for the profile operation request 55 shown in FIG. FIG.
In the content of the profile operation request 55 held in the history information holding means M40 shown in FIG.
Detailed log file "000207.log" written in 0
Is described as it is.

Next, the community service providing means 50
Is the profile operation result in step S50 (FIG. 43)
A service provision request 52 for confirming whether or not a coupon can be issued to the detailed log file obtained from the server is created and issued to the coupon service providing means 70 (S52 in FIG. 32).

FIG. 44 shows a service provision request 5 at this time.
2 shows an example. In the service provision request 52 shown in FIG.
Is described as the issuance condition, and the detailed log file name “00020” for which the coupon issue possibility is determined
7. “log” and “community information provision” are described.

Thereafter, the community service providing means 5
0 acquires the service provision result 72 for the service provision request 52 from the coupon service provision means 70.
FIG. 45 shows an example of the service provision result 72 received from the coupon service provision means 70. The service providing result 72 shown in FIG. 45 is the service providing request 5 shown in FIG.
In addition to the contents of No. 2, information on a coupon given when information on a detailed log file is provided is described as “processing result”. In the case of the example shown in FIG. 45, it indicates that "one coupon of 500 yen discount" is provided. The detailed log files “000205.log” and “0” acquired in step S49 of FIG.
00207. log ", the contents of the detailed log file" 000207.log "obtained in step S51, and the information on the coupon obtained in step S52, the community service providing unit 50 provides the user who has visited the store with An information provision request page for requesting information provision is created (S53 in FIG. 32). FIG. 46 shows an example of the information provision request page. The detailed log file based on which the information provision request page is created shown in FIG. 46 is the contents of the detailed log file “000207.log” acquired in step S51 (FIG. 43). The method of creating the information provision request page will be described below with reference to FIG.

First, the store name is extracted from the <shop> tag of the contents of the detailed log file shown in FIG.
3401) to complete the guide text (FIG. 4).
6). Next, a part for asking for opinions regarding the entire store is created. A request sentence 3402 in FIG. 46 is prepared in advance in this case. Reference numeral 3403 in FIG. 46 denotes an area where an opinion is actually written.

Next, the detailed log file shown in FIG.
The name of the purchased / food item described in the <title> tag in the <item> tag is extracted, and a request sentence for requesting an opinion regarding those items is created using the extracted items. 46. Reference numeral 3404 in FIG. 46 denotes the <<
This is a request sentence created using “beer, edamame, fried chicken” extracted from the description of the <title> tag in the item> tag. Next, with respect to the coupon to be given as a reward for writing, based on the information on the coupon acquired in step S52, a sentence in which the discount amount is specified as shown in 3405 in FIG. 46 is created. Reference numeral 3406 in FIG. 46 indicates that the user who has received the created page is
This is the button that you press after writing your opinion. Reference numeral 3407 in FIG. 46 indicates which log file each request sentence was created on. Based on the example shown in FIG.
This shows that 3402 in FIG. 46 and 3404 in FIG. 46 have been created based on the log file “000207.log”.

On the other hand, in step S50, if the processing result of the profile operation result 32 received from the profile management means 30 indicates that there is no community participation right (N in S50 in FIG. 32), the community service providing means 5
0 checks whether the user is a store clerk (S501 in FIG. 32). Specifically, the community service providing unit 50 creates a profile operation request for reading the “occupation” column of the personal information held in the personal information holding unit M30, and issues the request to the profile management unit. The profile operation request in this case has the same configuration as that shown in FIG. 35, and includes a “user ID”, a “terminal ID”, a “requester ID”, and a “processing content”. The difference from FIG. 35 is that “search for occupation field (individual, R)” is described in “contents of processing”. Then, the community service providing means 5
0 receives the profile operation result and “process result”
(S502 in FIG. 32). If “Store clerk: Izakaya Taka” is described in the column of “Processing result” (Y in S502 in FIG. 32), the community service providing unit 50 refers to the community information holding unit M60 and “Store name” Is searched for community information of "Izakaya Taka" (S503 in FIG. 32). Then, the community service providing unit 50 uses the “information number” and “information providing content” of the searched community information to allow the user on the store side to write an opinion on the information of the user who came to the store. Create an "Information Request Page"
It is returned and the process ends (S504 in FIG. 32).
Although the "information provision request page" here is not shown, any page may be used as long as it can write an opinion on the community information retrieved in step S503.

If there is no entry in the “Processing result” column of the profile operation result, but the entry is not “Store clerk” (N in S502 in FIG. 31), the community service providing means 50 The process ends. The configuration of the profile operation result here is the same as that of FIG. 43, and includes “user ID”, “terminal ID”, “requester I
D "," processing content ", and" processing result ". 29 is different from FIG. 29 in that “search for occupation column (individual, R)” is described in “processing content”, and the content described in the “occupation” column of personal information is described in the “processing result” column. .

The community service providing means 50 has, from the community information held by the community information holding means M60, a "user ID" that matches the user ID extracted in step S48 of FIG. 32, community information having a “store name” that matches the terminal ID extracted in step S48 and community information related to the community information are searched (S54 in FIG. 32). The related community information is
The search is not always performed, and the community service providing unit 50 searches as needed. Then, the community service providing unit 50 adds the searched community information to the information providing request page shown in FIG. 46 (FIG. 32).
S55).

More specifically, the community information holding means M6
Step S when the content of 0 is the content shown in FIG.
The processing of 54 will be described. The community service providing unit 50 refers to the column of the user ID shown in FIG.
6598 ”, the community information for the store name“ Izakaya Taka ”. Further, the community service providing unit 50 refers to the parent number column shown in FIG. 17 to search for an opinion on the community information with the information number “0053”. 0
053 ". Therefore, the community service providing means 50
The community information of the information number “0053” and the community information of “0055” shown in FIG. 17 are obtained (step S54). Then, the community service providing unit 50 compares the acquired community information with the information number “0053” and the community information with “0055” in FIG.
In addition to the information provision request page shown in FIG. 5, as shown in FIG. 46, an information provision request for requesting information provision to the store and information on the opinion of the store regarding the information provided by the user in the past, and provision of the opinion Page (Step S
55).

A method for creating the information provision request page shown in FIG. 47 from the information provision request page shown in FIG. 46 will be described below.

First, a request text 35 prepared in advance
01 (FIG. 47) is written. Next, the contents of the column of the provided information contents are extracted from the community information of the information numbers “0053” and “0055” retrieved in step S54 and written as 3502 and 3503 in FIG. In the example shown in FIG. 47, 3503 is indented to express that it is an opinion on 3502.

The community service providing unit 50 returns the information providing request page created in step S55 to the service providing request issuer, and ends the “writing” process.

The example shown in FIG. 47 shows a state in which the page data output by the community service providing means 50 is displayed. The data actually output by the community service providing means 50 is data described in a page description language such as an HTML language. Where HTM
The L language is merely an example, and the present invention is not limited to this. Any language that can describe a page may be used.

The case where the service processing content of the service provision request is “information provision” will be described with reference to FIGS. 31 and 33. The “information provision” service refers to a service that provides information provided by a user to a community existing on a network. The "information provision" service can be broadly divided into two. One is to provide information by the user visiting the store on an “information provision request page” created to encourage the provision of community information about the store, and the other is In this case, the information is provided by the user on the store side writing in an "information provision request page" created for describing the opinion on the community information of the user who has visited the store. Hereinafter, a case where the processing content of the service of the service provision request is “information provision” will be described.

FIG. 48 shows a community service provision request 1.
3 shows an example in the case where the “processing content” is “information provision”.
This is because the user who came to the store wrote information and opinions to the “information provision request page” created to encourage the provision of community information on the store shown in FIG. "Processing content" sent to the community service providing means 50 from the "information provision"
Of the community service provision request 13 of FIG. FIG.
The community service provision request shown in FIG.
D, terminal ID, processing contents, provision contents, correspondence log, and store name. In the community service provision request shown in FIG. 48, “information provision” is described as “processing content”, and “about the entire store: it was noisy as usual” is described as “provision content”. “000207.log” is described as “correspondence log”, and “Izakaya Taka” is described as “store name”. In the "provided content", first, the item name of the provided information "about the entire store" is described, and thereafter, the content of the provided information "is unusually noisy" is described.

[0192] On the other hand, although not shown, the "information provision request page" created for describing an opinion with respect to the community information of the user who came to the store is referred to as the "processing The service provision request 13 whose “contents” is “information provision” is obtained by replacing the “correspondence log” column in FIG. 48 with the “information number” column. Therefore, the service provision request in this case includes the user ID, the terminal ID, the processing content, the provided content, the information number, and the store name.

When the community service providing request 13 whose “processing content” is “information providing” is received from the terminal control means 10, the community service providing means 50 receives the “service log” from the received community service providing request.
(S57 in FIG. 33). As a result, when the detailed log file name is described in the “correspondence log” column (Y in S57 of FIG. 33), the community service providing unit 50 receives the community service provision request 1
Then, the terminal ID, the user ID, and the provided content are extracted from No. 3 (S58 in FIG. 33). Next, the community service providing unit 50 creates a coupon service providing request 52 for requesting a coupon issuance using the extracted terminal ID, user ID, and provided contents, and
(S59 in FIG. 33).

FIG. 49 shows an example of the coupon service provision request at this time. In the coupon service provision request shown in FIG. 49, “coupon issue” for requesting issuance of a coupon is described as “process content”, and a detailed log file that is information necessary for issuance of a coupon is issued as “issuance conditions”. Name “000207.log” and Step S5
"About the entire store" which is the item name of "provided contents" and "information provision" extracted in 8 are described.

When a coupon is issued by the coupon service providing means 70 having received the coupon service providing request, the community service providing means 50 transmits the coupon service providing result 7 from the coupon service providing means 70.
Receive 2 FIG. 50 shows an example of the coupon service provision result 72 at this time. In the coupon service provision result 72 shown in FIG. 50, the content and the number of coupons provided by the coupon service provision means 70 are described as “processing result”.

Next, the community service providing means 50
Issues an evaluation value calculation request 54 for quantifying the reliability of the “provided contents” extracted in step S57 to the evaluation value calculation means 60 (S60 in FIG. 33). FIG. 51 shows an example of the evaluation value calculation request 54 at this time. In the evaluation value calculation request 54 illustrated in FIG. 51, the content described in the “provided content” extracted in step S58 is described as the “calculation target”. FIG. 52 shows the evaluation value calculation result 6 output by the evaluation value calculation means 60 in response to the evaluation value calculation request of FIG.
1 shows an example. In the evaluation value calculation result 61 shown in FIG. 52, 95 is calculated and described as the “evaluation value”.

From the evaluation value calculation means 60, the evaluation value calculation result 6
1 and the community service providing means 50
Is the service providing request 13 received in step S57.
, The user ID, the terminal ID, the processing content, the provided content, and the store name are extracted from the list, and the information and the content of the “evaluation value” of the evaluation value calculation result 61 received in step S57 are added to the community information holding unit M60. Then, a notification for notifying that the processing of which the processing content is “information provision” has been normally completed is returned to the community service provision request source (FIG. 33).
(S61), the processing whose processing content is "information provision" ends.

The community information holding means M shown in FIG.
FIG. 53 shows the contents of the community information holding means M60 after the processing of “information provision” is completed by the community service providing means 50 from the contents of 60. FIG.
7 compared to the state shown in FIG.
As a result, the row 4101 in FIG. 53 is newly added by the process of “information provision”. 53 in FIG.
Has a community information holding means M6 as an information number.
A number “0056” obtained by adding 1 to the maximum information number of 0 is described, and the date and time when the 4101 is added to the community information storage unit M60 is “February 8, 2000”.
The date and the time "19:45" are described, and the user ID "U258" extracted from the service providing request 13 received in step S57 as the user ID, the terminal ID, the store name, the provided information content, and the detailed log file, respectively. −65
98, the terminal ID "1234567", the store name "Izakaya Taka", the content of the offer "It was noisy than usual.", And the detailed log file name "000207.log" are described. "95", which is the content of the evaluation value of, is described. On the other hand, if the detailed log file name is not described in the “correspondence log” column of the received service provision request (N in S57 in FIG. 33), the community service provision unit 50
, The user ID, terminal ID, provision contents, information number, and store name are extracted (S571 in FIG. 33), and these information are added to the community information holding unit M60 (S57 in FIG. 33).
2) A notification for notifying that the processing of "information provision" has been normally completed is returned to the community service provision request source, and the processing of "information provision" is terminated.

Next, a case where the service processing content of the service provision request is “display” will be described with reference to FIGS. 31 and 34. FIG. 54 shows an example of a service provision request when the “processing content” of the service provision request 13 is “display”. The service providing request whose processing content is “display” has been issued by the terminal control means 10. Specifically, when the user wants to refer to the contents of the community information stored in the community information storage unit M60,
Upon input from the input / output unit 20, the terminal control unit 10 issues a service provision request whose processing content is "display" in accordance with the input instruction. The “display condition” illustrated in FIG. 54 describes a condition for narrowing down the display information, which is input from the input / output unit 21 by the user. The example illustrated in FIG. 54 indicates that the user wants to see only the community information related to “Izakaya Taka” from the community information held in the community information holding unit M60. The “display condition” is not limited to this, and may be a logical combination of a plurality of conditions.

The community service providing means 50 comprises:
The terminal ID, the user ID, and the contents of the display condition are extracted from the community service provision request 13 whose “processing content” is “display” (S62 in FIG. 34). Then, the community service providing unit 50 acquires community information that matches the extracted “display condition” from the community information storage unit M60 (S63 in FIG. 34). Now, a case where the contents of the community information holding unit M60 are the contents shown in FIG. 53 and the service provision request shown in FIG. 53 is received will be described. Referring to FIG. 53, the extracted “display condition”
, The community information whose store name is “Izakaya Taka” has the information number “005”.
Since the community information is “3”, “0055”, and “0056”, the community service providing unit 50 extracts the three community information. And this 3
Based on the extracted community information, the community service providing unit 50 creates a display page (FIG. 3).
4 S64). Then, the community service providing unit 50 returns the created display page to the community service providing request source (S65 in FIG. 34), and terminates the processing of which the processing content is “information display”.

FIG. 55 shows an example of the display page at this time. In the display page shown in FIG. 55, 4001 is the content of the community information of information number “0053”, 4002
Is the content of the community information with information number “0055”, 4
003 is the content of the community information with the information number “0056”. From the column of “parent number” shown in FIG. 53, the community information of information number “0055” has the information number “005”.
Since it is the reference information of the community information “3”, FIG.
55 is indented one step with respect to 4001 in FIG. 55 to indicate that there is a reference relationship between them. FIG.
In the "Detailed log" items 4001 to 4003, when this is selected, a link is provided so that the contents of the detailed log can be displayed.

Next, a case where the service processing content of the service provision request is “information analysis” will be described with reference to FIGS. 31 and 34. FIG. 56 shows an example in the case where the “processing content” of the service provision request 13 is “information analysis”. Service provision request 1 whose “processing content” is “information analysis” shown in FIG. 56
No. 3 is for requesting an analysis of “the number of visits to each customer”, in which “analysis” is described as “processing content”, and “the number of visits to each customer” is described as “analysis content”. Have been. The community service providing unit 50 receives the terminal ID and the user I from the service providing request 13.
D, Extract analysis contents (S66 in FIG. 34). The community service providing unit 50 uses the extracted terminal ID, user ID, and analysis content to store information necessary for the requested “analysis content” in the community information holding unit M60, the personal information holding unit M30, and the history information holding unit. It is obtained from M40 (S67 in FIG. 34). Specifically, the community information unit 50 sends the profile management unit 30
By issuing a profile operation request 55 for acquiring information necessary for “analysis contents” and receiving the profile operation result 32 as a result, information necessary for “analysis contents” is acquired. Then, the community service providing unit 50 performs an analysis process according to the “analysis content” based on the acquired information (S68 in FIG. 34), creates a report screen based on the analysis result of the analysis process, and creates the report screen. The returned report screen is returned to the community service providing request source (S69 in FIG. 34). Further, the community service providing unit 50 returns the created report screen to the community service providing request source and requests a process for adding information to the “charging information” column held in the personal information holding unit M30. Operation request 55
And issues the created profile operation request 55 to the profile management means 30 (S7 in FIG. 34).
0). And the community service providing means 50
The “information analysis” process ends.

[0203] The profile operation request here relates to adding a charge required for the analysis processing performed by the community service providing means 50 to the "charge information" column held in the personal information holding means M30. 30. Explaining using the profile operation request 55 shown in FIG. 37, the profile operation request 55 here is composed of a user ID, a terminal ID, a requesting terminal ID, processing contents, and additional contents.
6 is different from 6 in that “addition of billing information (individual, W)” is described as “contents of processing”.
The charging information to be added is described in the column of “charging information” in the personal information of the personal information holding unit M30.

FIG. 57 shows an example of the report screen. The report screen of FIG. 57 includes a bar graph of the user ID, name, and number of visits. This screen example is merely an example, and various expression forms such as a table form and a line graph can be considered.

The coupon service providing means 70 receives a coupon service provision request and provides a coupon service. The operation of the coupon service providing means 70 will be described below with reference to FIG. The coupon service providing means 70 transmits the coupon service providing request 12, the coupon service providing request 12 from the terminal control means 10 and the community service providing means 50.
52, and processes and replies according to the contents described in the "processing contents" column of the service provision request. The types of processing described in the column of “processing content” of the service provision request are “coupon issue”, “coupon reading”, “coupon issue possibility determination”, and “coupon settlement”.

First, the operation of the coupon service providing means 70 when the processing content of the service providing request is “coupon issue” will be described. FIG. 58 shows an example of the operation of the coupon service providing means 70 when a coupon service providing request whose processing content is "coupon issue" is received. Upon receiving the coupon service provision request, the coupon service provision means 70 extracts the terminal ID, the user ID, the processing content, and the issuance conditions from the received coupon service provision request (S81 in FIG. 58). Now, a case where a coupon service provision request 52 shown in FIG. 48 is received will be described. The coupon service providing means 70 is as shown in FIG.
"U258-6" from the coupon service provision request shown in
598 "," 1234567 "," Issuing a coupon "," 0
00207. log, providing community information "for the entire store. The content of the “issuing condition” includes a name of a detailed log file to be issued a coupon, a coupon issuing condition 1, and a coupon issuing condition 2. There is no special distinction between the numbers 1 and 2 attached to the coupon issuing conditions. In this case, "information provision" means that a coupon is issued in consideration of information provision, and "about the entire store" means that a coupon is issued when an opinion about the entire store is provided. Means that.

Next, the coupon service providing means 70
With reference to the coupon definition information holding means M70, the coupon definition information matching the extracted terminal ID and the issuing condition is searched, and the coupon ID is determined (S82 in FIG. 58). now,
A case where the content of the coupon definition information holding means M70 is the content shown in FIG. 18 will be described. In this case, when the coupon definition information whose terminal ID is “Izakaya Taka” and the condition is “provide community information” is searched, the coupon definition information 901 corresponds.
Is the coupon ID “0” from the coupon definition information 901.
000987 ". Next, the coupon service providing unit 70 determines in step S82 the contents specified by the detailed log file name extracted in step S81.
A profile operation request 73 for requesting the profile management means 30 to search for a coupon identified by the coupon ID acquired in step 1 is issued, and the created profile operation request 73 is sent to the profile management means 30. (S83 in FIG. 58).

FIG. 59 shows an example of a profile operation request 73 for requesting a search as to whether or not a coupon has been issued in the past. The profile operation request 73 shown in FIG. 59 includes a user ID, a terminal ID, a requesting terminal ID, processing contents, a coupon ID, and a detailed log. The profile operation request 73 shown in FIG.
"Coupon search" is described, a coupon ID "0000987" to be searched is described as "coupon ID", and a detailed log file name "000207.log" to be issued is described as "detailed log". You. The profile operation request 73 shown in FIG. 58 indicates that the coupon specified by the coupon ID “0000987” has been transmitted to the user specified by the user ID “U258-6598” in the past regarding the contents of the detailed log file name “0000207.log”. It is a request to confirm whether or not it has been issued.

Thereafter, the coupon service providing means 70
Receives the profile operation result 33 for the profile operation request 73 from the profile management unit 30. An example of the profile operation result 33 from the profile management means 30 is shown in FIG. The profile operation result shown in FIG. 60 is for the profile operation request 73 shown in FIG. 59, and is obtained by adding “processing result” to the profile operation request shown in FIG. 59. In the item of “processing result” shown in FIG. 60, “unissued” when a coupon has not been issued in the past, and “already issued” when a coupon has been issued in the past.

When the processing result of the profile operation result is “unissued” (S84Y in FIG. 58), the coupon service providing means 70 is held in the personal information holding means M30 and specified by the personal ID of the extraction ID. A request is made to the profile management means 30 to add new coupon information to the column of “coupon information” in the personal information (S85 in FIG. 58), and the process of “issuing a coupon” is completed to the service providing request source. A coupon service provision result for notifying that the coupon service is issued is issued (S86 in FIG. 58), and the “coupon issue” process ends. On the other hand, when the processing result of the profile operation result is “already issued”, the coupon service providing unit 70 issues a coupon service providing result for notifying the service providing requester that the coupon has already been issued. (S86 in FIG. 58), the "coupon issue" process ends.

In step S85, the request to the profile management means 30 to add new coupon information is the same as the profile operation request 55 for adding a community participation right shown in FIG. 30 to be issued. The profile operation request in this case has the same content as the profile operation request shown in FIG. 37, and includes “U258-6598” as the “user ID”, “Izakaya Taka” as the “terminal ID”, and “requester terminal ID”. "Coupon", "Add coupon (individual,
W) ”and“ 00009987, 1 ”as“ additional contents ”.
”, Respectively. The coupon service provision result in step S86 is as shown in FIG. This is obtained by adding “processing result” to the content of the coupon service request shown in FIG. 49, and describes the content and number of coupons as “processing result”.

Next, the coupon service providing means 7 when the processing content of the service providing request is “read coupon”
The operation of 0 will be described. Now, the operation of the coupon service providing unit 70 when the coupon service providing request 12 whose processing content is “read coupon” shown in FIG. 22 is received will be described. Upon receiving the coupon service provision request 12, the coupon service provision means 70
Extracts the terminal ID, the user ID, and the processing content from the received coupon service provision request 12 and stores the “coupon information” in the personal information stored in the personal information holding unit M30 and specified by the extracted user ID. A profile operation request 73 for requesting to read the contents described in the column is created, and the created pull file operation request 73 is issued to the profile management unit 30. The profile operation request 73 in this case is shown in FIG.
9 is the same as the profile operation request 55 shown in FIG.
Coupon service providing means 7 as "requester terminal ID"
“Coupon” indicating 0 is described, and “Read coupon information (individual, R)” is described as “processing content”.
The profile operation result 33 from the profile management means in response to the profile operation request 73 has the same contents as the profile operation result 32 shown in FIG. "Read coupon information (individual, R)" is described, and the "processing result" describes the coupon ID and the number of coupons. For example, when the personal information held in the personal information holding unit M30 is the personal information shown in FIG. 14, “processing result” of the profile operation result 33 includes “000”.
0988-1, 0010315-23, 00000987
-2 "is described.

Upon receiving the profile operation result 33, the coupon service providing means 70 extracts the coupon ID and the number of coupons from the “processing result” of the profile operation result 33. Then, the coupon service providing means 70
Obtains the coupon contents by referring to the coupon information definition holding means M70 using the taken out coupon ID. The coupon service providing means 70 creates a coupon service providing result 71 shown in FIG. The process of “read coupon” ends. Here, from FIG. 23, the coupon service provision result 71 includes the terminal ID, the user ID, the processing content, and the coupon information.

Next, the operation of the coupon service providing means 70 in the case where the processing content of the service providing request is “coupon issue possibility determination” will be described. Now, as shown in FIG.
The operation of the coupon service providing means 70 when the coupon service providing request 52 whose processing content is “coupon issue possibility determination” is received will be described. Basically, the operation is the same as the flow chart shown in FIG. 58, but in step S85 in FIG. 58, instead of the operation "add coupon information to personal information holding means", "search coupon definition information" is called. Operation starts. That is, when the “processing result” of the profile operation result is “unissued” (S
84, Y), the coupon service providing means 70 searches the coupon definition information M70, searches for coupon definition information that matches the coupon ID acquired in step S82 in FIG. 58, and determines the coupon quantity and coupon Get the content. Also, in step S86 in FIG. 58, instead of the operation of “notifying issuance completion”,
An operation "notify the coupon quantity and coupon content" is entered. The coupon service providing means 70 specifies the coupon definition information 901 shown in FIG. 18 from the terminal ID and the issuance condition of the coupon service provision request 52 shown in FIG. 44, and acquires the coupon ID “000987”. If the coupon identified by the coupon ID “000987” is “unissued”, the coupon service providing unit 70
Using the coupon ID “000987”, the coupon quantity “1” and the coupon content “500 yen discount” are obtained. Next, the coupon service providing unit 70 creates the coupon service providing result 72 shown in FIG. 45 as the service providing result 72 for the coupon service providing request, and notifies the requester of the service providing request. When the processing result of the profile operation result is “issue” in step S84 of FIG. 58, the coupon service provision result 7 shown in FIG.
A coupon service provision result 72 in which “issued” is described in the item of “processing result” in 2 is created, and the coupon service provision result 72 is returned to the request source of the service provision request.

Next, the operation of the coupon service providing means 70 in the case where the processing content of the coupon service provision request is "coupon settlement" will be described. Now, the operation of the coupon service providing means 70 when the coupon service providing request 12 whose processing content is “coupon settlement” shown in FIG. 26 is received will be described. The coupon service providing unit 70 extracts the terminal ID, the user ID, and the processing content from the coupon service providing request 12 and requests a profile operation for requesting acquisition of a recent detailed log file related to the user specified by the extracted user ID. 7
3 and issues the profile operation request 73 to the profile management means 30. Then, the coupon service providing unit 70 acquires the latest detailed log file held in the history information holding unit M40 by receiving the profile operation result 33 from the profile management unit 30. More specifically, the coupon service providing unit 70 extracts the user ID “U258-6598” from the coupon service providing request 12 shown in FIG. Therefore, the file name of the latest detailed log file specified by the user ID “U258-6598” is “00”.
0208. log ". Therefore, the coupon service providing unit 70 acquires the contents of the detailed log file “000208.log” shown in FIG. 29 by receiving the profile operation result 33 from the profile managing unit 30.

Then, the coupon service providing means 70
Is the acquired detailed log file “0002” shown in FIG.
08. The coupon usage history is acquired from the contents of “log”. In the example shown in FIG.
The row indicated by 02 indicates the use history of the coupon, 2101 indicates that one coupon identified by the coupon ID “000988” has been used, and 2102 indicates the coupon ID “0”.
00887 "indicates that two coupons have been used.

[0217] The coupon service providing means 70 is a personal information holding means M30 based on the acquired coupon usage history.
Creates a profile operation request 73 for requesting writing of a coupon information column held in the profile management unit 30
Issued to Then, upon receiving the profile operation request 73, the profile management unit 30 updates the coupon information column of the personal information holding unit M30 based on the acquired coupon usage history. More specifically, the coupon service providing means 70 acquires the detailed log file shown in FIG. To get a coupon usage history. Then, the coupon service providing means 70
Issues a profile operation request 73 created using the coupon usage history to the profile management means 30. As a result, the personal information holding unit M30 shown in FIG.
2602 in the column of coupon information held in
The line indicated by is “000098-0”, and the line indicated by 2603 is “000098-0”.

The operation of the advertisement service providing means 80 will be described. The advertisement service providing unit 80 is activated at regular intervals and refers to the contents of the advertisement information holding unit M80 to extract advertisement information that matches the conditions. And
The advertisement service providing unit 80 searches for a user matching the distribution condition of the extracted advertisement information by using the profile management unit 3.
A profile operation request 82 for making a request to the profile management unit 30 is issued. Thereafter, the advertisement service providing unit 80 receives the profile operation result 35 from the profile management unit 30 and acquires a user who matches the distribution condition requested from the profile operation result 35. Then, the advertisement service providing unit 80 transmits the content described in the “advertisement content” of the advertisement information to the acquired user, and holds the content in the personal information holding unit M30 using the information of “billing” of the advertisement information. It creates a profile operation request 82 for requesting the addition of the charged accounting information, and issues it to the profile management means 30.

For example, when the advertisement information held in the advertisement information holding means is the advertisement information 1001 shown in FIG.
The advertisement service providing unit 80 knows from the distribution conditions of the advertisement information 1001 that the user matching the distribution conditions is a user having an address starting with “Nara Prefecture”. Then, the advertisement service providing unit 80 issues a profile operation request 82 to the profile management unit 30 to request a search for a user having an address beginning with “Nara”, and the profile operation result 35 Receiving the personal information holding means M
Among the information stored in the server 30, a list of "E-mail addresses" of the user whose "address" item starts with "Nara prefecture" is obtained. Request for profile operation 82 at this time
Is obtained by adding the items of “search contents” and “return contents” to the contents of the profile operation request 55 shown in FIG. 40, and differs from FIG. "Advertisement" representing 80, "User search (individual, R)" is described as "Processing content", "Address = Nara prefecture *" is described as "Search content", and "Return content" is "E-mail address" is described. The profile operation result 35 from the profile management unit M30 for the profile operation request 82 is the profile operation result 32 shown in FIG.
41, and differs from FIG.
"D" describes "advertisement", "Processing content" describes "user search (individual, R)", and "processing result"
The E-mail address of the corresponding user is listed in a row. Specifically, “aaa@bb.co.
jp, ccc @ dd. co. jp ". Then, the advertisement service providing unit 80 sets “this week, all items one discount” described in the “advertisement content” column of the advertisement information 1001 shown in FIG. An e-mail 81 containing the information is issued. Advertising service providing means 8
0 indicates that the content of the column of the charging column of the advertisement information 1001 shown in FIG.
A profile operation request 82 for requesting the addition of a charge for 20 yen is created in the column of "charge information" in the personal information held in the personal information, and is issued to the profile management means 30. The profile operation request 82 in this case has the same format as the content shown in FIG.
Unlike this, “advertisement” is described as “requester terminal ID”, and “addition of billing information (individual, W)” is described as “processing content”.
Is described, and “20” is described as “additional content”. As a result, the item of “charging information” in the personal information of the personal information holding unit M30 shown in FIG. 14 changes from “230” to “250”.

[0220] The operation of the accounting means 40 of the profile server 3 will be described. The billing unit 40 refers to the item of billing information held in the personal information holding unit M30 at regular intervals, for example, on the first day of each month, requests the bank to debit the corresponding amount from the user's bank account, Request the credit company to collect. If the withdrawal request and the collection request are completed normally, the personal information holding means M30
Is returned to 0 and the process is terminated.

FIG. 6 shows the operation of the evaluation value calculating means 60.
1 will be described. The evaluation value calculation means 60 calculates an evaluation value for the calculation target specified by the evaluation value calculation request 54. FIG. 61 is a flowchart showing the operation of the evaluation value calculating means 60.
Shown in Upon receiving the evaluation value calculation request 54 from the community service providing unit 50, the evaluation value calculation unit 60 extracts the user ID and the detailed log file name from the evaluation value calculation request 54 (S91 in FIG. 61). Then, the evaluation value calculation unit 60 uses the user ID and the terminal detailed log file name extracted from the operation history stored in the history information holding unit M40 to execute the operation specified by the terminal ID and the detailed log file. A profile operation request 62 for requesting detection of the number of histories is created, and the created profile operation request 62 is issued to the profile management unit 30 (S92 in FIG. 61). FIG. 62 shows an example of the profile operation request 62 when the evaluation value calculation means 60 receives the evaluation value calculation request 54 shown in FIG. As shown in FIG. 62, the profile operation request 62 includes items of a user ID, processing contents, and a detailed log file. FIG.
In the profile operation request 62 shown in FIG.
"Detailed log detection" is described.

Upon receiving the profile operation request 62 shown in FIG. 62, the profile management means 30 reads the contents of the history information holding means M40, and reads the detailed log file name “00020” described in the profile operation request 62.
7. A detailed log file specified by "log" is searched (S93 in FIG. 61). Detailed log file name "000
207. If the detailed log file specified by “log” does not exist (N in S93 in FIG. 61), the profile management unit 30 returns an error notification to the evaluation value calculation unit 60 (S99 in FIG. 61). On the other hand, if there is a detailed log file specified by the detailed log file name “000207.log” (Y in S93 of FIG. 60), the profile management unit 30 sets the content of the detailed log file to <sho.
The store name, that is, the terminal ID of the store terminal 2 is extracted from the p> tag (S94 in FIG. 61). Then, the profile management unit 30 searches the operation history specified by the extracted terminal ID of the shop terminal 2 and the user ID described in the profile operation request 62 from the contents of the history information holding unit M40 (S95 in FIG. 61). ). After the search, the profile management unit 30 creates the profile operation result 34 using the number of operation histories (S96 in FIG. 61). For example, when the contents of the detailed log file “000207.log” are as shown in FIG. 29 and the profile operation request 62 is as shown in FIG. 62, the profile management unit 30 determines the user ID “U258 −659
8 ", the operation history specified by the store name" Izakaya Taka "is searched, and the number of times the operation history is detected is counted. FIG. 63 shows an example of the profile operation result 34. As shown in FIG. 63, the profile operation result 34 includes a user ID, processing contents, and the number of detections. Profile operation result 3
In the "number of detections" of 4, the number of operation histories specified by the user ID and the terminal ID of the store terminal is described from the contents of the history information holding means M40. In the profile operation result 34 shown in FIG. 63, the user ID “U258-659
8 ", indicating that there are 19 operation histories specified by the terminal ID" Izakaya Taka "of the shop terminal in the history information holding means M40.

When the evaluation value calculation means 60 receives the profile operation result 34 from the profile management means 30, it extracts the content of the “number of detections” from the received profile operation result 34 and calculates the evaluation value based on the value of the number of detections. An evaluation value for the request calculation target is calculated (S9 in FIG. 61).
7). As a method of calculating the evaluation value, for example, since the number of detections is proportional to the number of times the user has used the store, a method of giving a high score to information from a user having a large number of detections may be considered. Also, a high score may be given to a user of a specific occupation, or a high score may be given to information from a user who is highly evaluated by other users on the community service providing means.

After calculating the evaluation value, the evaluation value calculation means 60 creates an evaluation value calculation result 61 using the calculated evaluation value (S98 in FIG. 61), and provides the evaluation value calculation result 61 to the community service. This is passed to the means 50, and the process is terminated. FIG. 52 shows an example of the evaluation value calculation result 61. FIG.
51, the evaluation value calculation result 61 is obtained by adding the “evaluation value” to the content of the evaluation value calculation request shown in FIG. In the evaluation value calculation result 61 shown in FIG. 52, as a calculation target, “it was unusually noisy” was described, and as the evaluation value, “95” was described. This indicates that the evaluation value is 95.

Next, an embodiment in which the present invention is provided to a WWW system will be described.

The outline of this embodiment is as follows. The portable storage device 1 shown in FIG. 11 is an IC card, the shop terminal 2 is a shop terminal operating in conjunction with a POS such as a restaurant, and the home terminal 5 is capable of reading an IC card. A personally owned PC, the network 6 is the Internet, the service server 4 and the profile server 3 are W operated by an Internet service provider.
This is an example in the case of a WW server. In the present embodiment, the IC card is used as a member's card at the store for PO
S shall be inserted into S. In the example of FIG. 1, each device is configured one by one. However, in the present invention, store terminals and home terminals of various stores are connected to various servers owned by an Internet provider via the Internet.

An embodiment in which the present invention is applied to a WWW system will be described below in detail with reference to FIGS.

First, the user inserts his / her own IC card into the store terminal 2 linked to the POS system when performing accounting using a store such as a restaurant. The store terminal 2 has a terminal knowledge holding unit M20 that specifies an operation and a service to be provided according to an input state to the store terminal 2, and a process when an IC card is inserted is performed by using a profile ID stored in the IC card. And read the WWW corresponding to the information.
Connect to server. The WWW server stores electronic coupons for receiving services such as discounts at each store, as well as personal information of the user and operation history indicating the use of the store, etc., and electronic coupons that can be used at the store where the IC card is inserted. Is present, the information is sent to the shop terminal 2, and a coupon service is provided to the user. The electronic coupon here corresponds to the coupon service processing result 71 in the above embodiment. Further, the WWW server has an electronic bulletin board in which an unspecified number of users can share information such as evaluation of each store, and a store user is given a right to write on the electronic bulletin board of this store at the time of accounting. . The electronic bulletin board here corresponds to the community service providing means 50 of the above embodiment. The right to write on the electronic bulletin board is given to the personal information holding means M30 constituting the profile server 3 by the URL corresponding to the electronic bulletin board.
Written with.

Next, when the user inserts the above-mentioned IC card into a terminal such as the home terminal 5 having knowledge of the process of writing to the electronic bulletin board in the terminal knowledge holding means M20, the information is written into the personal information holding means M30. An electronic bulletin board corresponding to the URL and a message prompting input are displayed. When the user writes, an electronic coupon is given to the user according to the writing. The coupon ID and the number of coupons corresponding to the given coupon are written in the personal information holding means, and can be used the next time the user uses the corresponding store and inserts the IC card into the store terminal.

When the user writes on the electronic bulletin board, a request to calculate the evaluation value of the information written from the electronic bulletin board to the evaluation value calculating means is passed. The evaluation value calculation request calculates an evaluation value indicating the reliability of the information based on the profile information of the user, and displays the evaluation value together with the written information on the bulletin board.

[0231] The service server 4 stores advertisements of stores and distribution conditions thereof. The advertisement service providing unit cooperates with the profile server 3 to distribute an advertisement to a user adapted to distribution conditions.

The method of realizing each component of the embodiment shown in FIGS. 1, 5 and 8 is the same as the method of realizing each component of each component in the embodiment of FIG. Description is omitted.

[0233]

According to the present invention, it is possible to provide information based on an actual action of using a store without disclosing personal information, and as a result, it is possible to provide highly reliable information supported by an actual experience. Become.

The reason is that the profile server manages the history of the operation such as the user's activity, and the service server collects and accumulates the information acquired by the user's actual activity.

In the communication system of the present invention, it is possible to activate the community service without reducing the amount of information provided to the community, and to increase the reuse rate of the store.

The reason is that when collecting community information, a reward of an electronic coupon is given to the user according to the contents of the information provision and the operation history.

Further, in the communication system according to the present invention, effective advertisement distribution according to the user's terminal use status and the like can be performed.

[0238] The reason is that the user's action history is collected using the portable storage device, stored in the profile server, and the advertisement is distributed more effectively.

[0239] Further, since the distribution history of advertisements to the user and the state of visiting the store can be statistically obtained, effective marketing can be performed.

The reason is that the service server analyzes the community information using the operation history.

[Brief description of the drawings]

FIG. 1 is a block diagram according to a first embodiment of the present invention;

FIG. 2 is a flowchart 1 according to the first embodiment of the present invention.

FIG. 3 is a flowchart 2 according to the first embodiment of the present invention.

FIG. 4 is a flowchart 3 according to the first embodiment of the present invention.

FIG. 5 is a block diagram according to a second embodiment of the present invention.

FIG. 6 is a flowchart 1 according to the second embodiment of the present invention.

FIG. 7 is a flowchart 2 according to the second embodiment of the present invention.

FIG. 8 is a block diagram according to a third embodiment of the present invention.

FIG. 9 is a flowchart according to a third embodiment of the present invention.

FIG. 10 is a block diagram according to a fourth embodiment of the present invention.

FIG. 11 is a block diagram according to an embodiment of the present invention.

FIG. 12 is a diagram showing an example of contents held by a personal identification ID holding unit M10.

FIG. 13 is a diagram showing an example of contents held by a terminal knowledge holding unit M20.

FIG. 14 is a diagram showing an example of contents held by a personal information holding unit M30.

FIG. 15 is a diagram showing an example of contents held by a history information holding unit M40.

FIG. 16 is a diagram showing an example of contents held by an access control list holding unit M50.

FIG. 17 is a diagram showing an example of contents held by a community information holding unit M60.

FIG. 18 is a diagram showing an example of contents held by a coupon definition information holding unit M70.

FIG. 19 is a diagram showing an example of contents held by an advertisement information holding unit M80.

FIG. 20 is a flowchart showing the operation of the terminal control means 10 in the embodiment.

FIG. 21 is a profile operation request 11 at the time of login processing.
Figure showing an example of

FIG. 22 is a diagram showing an example of a coupon service provision request 12 when a coupon is read.

FIG. 23 is a diagram showing an example of a coupon service provision result 71.

24 shows input contents 22 inputted from input / output means 21. FIG.
An example of

FIG. 25 is a diagram showing an example of a profile operation request 11 relating to a history writing process.

FIG. 26 is a diagram showing an example of a coupon service provision request 12 at the time of settlement.

FIG. 27 is a diagram showing an example of a community service provision request 13;

FIG. 28 is a flowchart showing an example of the operation of the profile management means 30;

FIG. 29 is a diagram showing the contents of the history information holding unit M40 after the accounting processing information has been written by the history writing process

30. The 000208. described in FIG. lo
Diagram showing the contents of the detailed log file specified by g

FIG. 31 is a flowchart 1 showing an example of the operation of the community service providing means 50;

FIG. 32 is a flowchart 2 showing an example of the operation of the community service providing means 50.

FIG. 33 is a flowchart 3 showing an example of the operation of the community service providing means 50;

FIG. 34 is a flowchart 4 showing an example of the operation of the community service providing means 50;

FIG. 35 is a diagram showing an example of a profile operation request 55 at the time of a latest log file search request.

FIG. 36 is a diagram showing an example of a profile operation result 32 at the time of a latest log file search request;

FIG. 37 is a diagram showing an example of a profile operation request 55 when a community participation right is added.

FIG. 38 is a diagram showing an example of the contents of the personal information holding unit M30 after processing a profile operation request when adding a community participation right.

FIG. 39 is a diagram showing an example of a community service provision request 13 when the processing content is writing;

FIG. 40 is a diagram showing an example of a profile operation request 55 at the time of a community participation right search request.

FIG. 41 is a diagram showing an example of a profile operation result 32 at the time of a community participation right search request

FIG. 42 is a diagram showing an example of a profile operation request 55 at the time of a detailed log search request

FIG. 43 is a diagram showing an example of a profile operation result 32 at the time of requesting a detailed log search.

FIG. 44 is a diagram showing an example of a coupon service provision request 52 at the time of coupon issue possibility determination

FIG. 45 is a diagram showing an example of a coupon service provision result 72 at the time of coupon issue possibility determination

FIG. 46 is a diagram showing an example of an information provision request page.

FIG. 47 shows an example of page data output by the community service providing means 50;

FIG. 48 is a diagram showing an example of a community service provision request 13 when the processing content is information provision;

FIG. 49 is a diagram showing an example of a coupon service provision request 52 when a coupon is issued.

FIG. 50 is a diagram showing an example of a coupon service provision result 72 when a coupon is issued.

FIG. 51 is a diagram showing an example of an evaluation value calculation request 54;

FIG. 52 is a diagram showing an example of an evaluation value calculation result 61;

FIG. 53 is a diagram showing the contents of a community information holding unit M60 after information has been newly added by providing information;

FIG. 54 is a diagram showing an example of a community service provision request 13 when the processing content is display

55 is a community service provision request 13 shown in FIG. 54.
Example of a page displayed based on

FIG. 56 is a diagram showing an example of a community service provision request 13 when the processing content is analysis;

FIG. 57 shows an example of a report screen

FIG. 58 is a flowchart showing the operation of the coupon service providing means 70;

FIG. 59 shows an example of a coupon operation request 73.

FIG. 60 is a view showing an example of a profile operation result 33;

FIG. 61 is a flowchart showing the operation of the evaluation value calculation means 60;

FIG. 62 shows an example of a profile operation request 62.

FIG. 63 is a view showing an example of a profile operation result 34;

[Explanation of symbols]

 REFERENCE SIGNS LIST 1 mobile storage device 2 shop terminal 3 profile server 4 service server 5 home terminal 6 network 10 terminal control means 11 profile operation request 12 coupon service provision request 13 community service provision request 20 terminal 21 input / output means 22 input contents 30 profile management means 31 Profile operation result 32 Profile operation result 33 Profile operation result 34 Profile operation result 35 Profile operation result 40 Billing means 50 Community service providing means 51 Community service providing result 52 Coupon service providing request 54 Evaluation value calculation request 55 Profile operation request 60 Evaluation value calculation Means 61 Evaluation value calculation result 62 Profile operation request 70 Coupon service providing means 71 Coupon service providing result 7 Coupon service provision result 73 Coupon operation request 80 Advertising service providing means 81 Advertising contents 82 Profile operation request M10 Personal identification ID holding means M20 Terminal knowledge holding means M30 Personal information holding means M40 History information holding means M50 Access control list holding means M60 Community information Holding means M70 Coupon definition information holding means M80 Advertising information holding means

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06F 12/14 320 G06F 12/14 320C 17/30 110 17/30 110F 340 340B F-term (Reference) 5B017 AA07 BA05 CA16 5B075 KK07 KK54 KK65 ND20 ND23 PR08 UU40 5B082 GA11 HA08

Claims (21)

[Claims] 1. A portable storage device for holding a personal ID necessary for receiving a service, a request for receiving an individual ID from the portable storage device and requesting an activity history update or a service provision using the personal ID. A terminal that performs, and retains personal information necessary for providing services such as names and addresses and history information indicating the history of activities, receives a request for updating the activity history from the terminal, and is included in the request for updating the activity history. Using the personal ID, updating the history information, receiving a service provision request from the terminal, and updating the personal information and the history information of the individual identified by the personal ID included in the service provision request. A communication system comprising: a server that provides a service adapted to an individual specified by the individual ID. 2. A portable storage device for holding a personal ID required for receiving a service, receiving the personal ID from the portable storage device, and requesting an activity history update or service provision using the personal ID. A terminal that performs, and retains personal information necessary for providing services such as names and addresses and history information indicating the history of activities, receives a request for updating the activity history from the terminal, and is included in the request for updating the activity history. A profile server that updates the history information using the personal ID, manages the personal information and the history information, receives a service providing request from the terminal, and includes the personal ID included in the service providing request. Using, the personal information of the individual specified by the personal ID held in the profile server, access to the history information, Communication system constituted by a service server that provides a service adapted to the individual being identified by a person ID. 3. A personal information holding means for holding personal information necessary for providing a service such as a name and an address, a history information holding means for holding history information indicating a history of an activity, and the personal information or the history information. Update, receives a profile operation request to request a reference, according to the content of the received profile operation request, update and refer to the personal information or the history information, update and refer to the personal information or the history information A profile server having profile management means for managing the personal information and the history information, and receiving a service provision request for requesting provision of a service. Issue the profile operation request in response to the request from the profile server. That received the service operation request, changed the contents of the service provision request to contents adapted to the one that made the service provision request, and returned the service provision result indicating the result, thereby making the service provision request A service server that provides a service adapted to the following; a portable storage device that holds a personal ID required to receive the service; a personal ID that is received from the portable storage device, and the profile operation request is made using the personal ID. A communication system comprising: a terminal for receiving the profile operation result from the profile server, or for making a service provision request using the personal ID, and receiving the service provision result from the service server. 4. The personal information having an authority to update and refer to the personal information held in the personal information holding means or the history information held in the history information holding means. An access control list holding unit for holding a list of access control information indicating history information, wherein the profile management unit refers to the access control holding unit when the profile operation request is received, and 4. The communication system according to claim 3, wherein the personal information or the history information is updated and referred to in accordance with the content of the profile operation request received within a range of authority that can be updated and referred to. 5. 5. A service server comprising: community information holding means for holding community information, which is information obtained from a history of personal activities provided on a network; and referring to the personal information and the history information, A community service that acquires the community information, stores the acquired community information in the community information holding unit, or searches and analyzes the community information held by the community information holding unit and provides the community information The communication system according to claim 2, further comprising a providing unit. 6. A service information server comprising: community information holding means for holding community information, which is information obtained from a history of personal activities provided on a network; and a reward for providing the community information on a network. A coupon definition information holding unit for holding coupon definition information for specifying the coupon, such as coupon content and provision conditions; and providing the coupon with reference to the personal information, the history information, and the coupon definition information. A coupon service providing means for judging whether the coupon can be provided or providing the coupon which can be provided by the judgment of the coupon service providing means with reference to the personal information and the history information. On the premise of providing the community information, Providing community information, acquiring community information, storing the acquired community information in the community information holding means, or searching and analyzing the community information held in the community information holding means, and providing the community information. The communication system according to claim 2, wherein the communication system has means. 7. The service server has an evaluation value calculating means for calculating an evaluation value of the community information with reference to the personal information and the history information, and the community information holding means includes the community information together with the community information. Holding the evaluation value of the community information, when the community service providing means acquires the community information and accumulates it in the community information holding means, calculates the evaluation value of the acquired community information by the evaluation value 7. The communication system according to claim 5, wherein a request is made to a calculation unit, the evaluation value is received, and the received evaluation value is stored in the community information storage unit together with the community information. 8. The personal information includes billing information necessary for providing a service, and the profile server refers to the billing information in the personal information and collects billing required for providing a service. The community service providing means analyzes the community information and requests the profile management means to add billing information necessary for providing the analysis service when providing the community information. The communication system according to claim 3, 4, 5, 6, or 7, wherein: 9. The service server, comprising: advertisement information holding means for holding advertisement information for specifying the advertisement, such as advertisement content and advertisement distribution conditions; and referring to the personal information and the advertisement information, 9. An advertisement service providing means for providing an advertisement distribution service of the advertisement content in accordance with the advertisement distribution condition of the advertisement information, wherein the advertisement service is provided. Communication system. 10. The personal information includes billing information necessary for providing a service, and the profile server refers to the billing information in the personal information and collects billing required for providing the service. Advertising information holding means for holding advertisement information for specifying the advertisement, such as advertisement content, advertisement distribution conditions, and charging required for the advertisement distribution service, the service server comprising: Information, referring to the advertisement information, performing an advertisement distribution service of the advertisement content according to the advertisement distribution condition of the advertisement information, and requesting the profile management unit to add a charge required for the advertisement distribution service. 9. The communication system according to claim 3, further comprising the advertisement service providing unit. 11. Personal ID required to receive service
Receiving the personal ID from the portable storage device holding the
Using the personal ID, the terminal receives the activity history update request or the service provision request from a terminal that makes an activity history update request or a service provision request, and receives personal information necessary for providing a service such as a name and an address. The history information indicating the history of the activity is retained, the history information is updated using the personal ID included in the request for updating the activity history, and the history information is specified by the personal ID included in the request for providing the service. A server adapted to provide a service adapted to the individual specified by the personal ID using the personal information and the history information of the individual. 12. Personal ID required to receive service
Receiving the personal ID from the portable storage device holding the
Using the personal ID, the activity history update request is received from the terminal requesting the activity history update, and personal information necessary for providing a service such as a name and an address and history information indicating an activity history are held; A profile server for updating the history information using the personal ID included in the request for updating the activity history, and managing the personal information and the history information. 13. Personal ID required to receive service
Receiving the personal ID from the portable storage device holding the
Using the personal ID, receiving the service provision request from a terminal that requests service provision, and using the personal ID included in the service provision request, the personal ID held in the profile server
A service server that accesses the personal information and the history information of the individual specified by the personal ID and provides a service adapted to the individual specified by the personal ID. 14. Personal ID required to receive services
Receiving the personal ID from the portable storage device holding the
Using the personal ID, a request for updating the activity history or a request for providing the service is provided. The server stores the personal information necessary for providing the service such as a name and an address and the history information indicating the history of the activity. Using the personal ID included in the update request, the history information is updated, and using the personal information of the individual identified by the personal ID included in the service provision request, using the history information, A terminal device for providing a service adapted to an individual specified by the individual ID. 15. Personal ID required to receive service
The personal storage device receives the personal ID from the portable storage device, and updates the activity record or provides the service to the terminal storage device. The personal information and activity required for providing the service such as the name and address are provided. Holding history information indicating a history, receiving a request for updating the activity history, updating the history information using the personal ID included in the request for updating the activity history, and managing the personal information and the history information To the profile server to perform the activity history update request using the personal ID, further receive a service providing request, using the personal ID included in the received service providing request,
A service server that accesses the personal information and the history information of the individual specified by the personal ID held in the profile server and provides a service adapted to the individual specified by the personal ID; A terminal control means for making the service provision request using an ID. 16. The terminal device according to the input state of the terminal storage device, stores the activity history update request to be performed by the terminal control means, the service provision request, and terminal knowledge indicating an order of the request. A terminal knowledge storage unit for storing the personal information from the terminal storage device;
16. The terminal device according to claim 15, wherein the terminal device receives D and makes the activity history registration request and the service provision request according to an input state of the terminal storage device with reference to the terminal knowledge holding unit. 17. Personal ID required to receive service
Holds personal information necessary for providing services such as names and addresses and history information indicating the history of activities, receives an activity history update request, and receives the individual included in the received activity history update request. Using the ID to update the history information,
Requests the activity history registration using the personal ID to the profile server that manages the personal information and the history information, further receives a service provision request, and receives the individual included in the received service provision request. A service server that accesses the personal information and the history information of the individual specified by the personal ID held in the profile server using an ID and provides a service adapted to the individual specified by the personal ID On the other hand, by passing the personal ID to a terminal device having terminal control means for making the service provision request using the personal information ID, the activity history is updated from the terminal device, and the mobile storage provided with the service is provided from the terminal device. apparatus. 18. Personal ID required to receive services
Receiving the personal ID from the portable storage device that holds the service history, and using the personal ID, receiving the activity history update request or the service provision request from a terminal that makes an activity history update request or a service provision request. Processing, holding personal information necessary for providing services such as names and addresses and history information indicating the history of activities, and updating the history information using the personal ID included in the request for updating the activity history. Performing, using the personal information and the history information of the individual specified by the personal ID included in the request for providing the service, a process of providing a service adapted to the individual specified by the personal ID, A recording medium having recorded thereon a program to be executed. 19. Personal ID required to receive services
Receiving the personal ID from the portable storage device holding the
Using the personal ID, a process of receiving the activity history update request from a terminal requesting the activity history update, holding personal information necessary for providing a service such as a name and an address and history information indicating an activity history. And using the personal ID included in the request for updating the activity history, updating the history information, and recording a program for causing a computer to execute the process of managing the personal information and the history information. A recording medium characterized by the above-mentioned. 20. Personal ID required to receive services
Receiving the personal ID from the portable storage device holding the
A process of receiving the service provision request from a terminal that makes a service provision request using the personal ID, and a process of receiving the service provision request using the personal ID included in the service provision request. Personal ID
And a program for causing a computer to execute the process of accessing the personal information and the history information of the individual identified by the personal ID and providing a service adapted to the individual identified by the individual ID. recoding media. 21. Personal ID required to receive services
Receiving the personal ID from the portable storage device holding the
Using the personal ID, the activity history update request processing or the service provision request processing, and the server holding the personal information necessary for providing the service such as name and address and the history information indicating the history of the activity, Using the personal ID included in the history update request, updating the history information, using the personal information of the individual identified by the personal ID included in the service provision request, using the history information A program for causing a computer to execute a process for providing a service adapted to an individual identified by the individual ID.