JP2007058558A - Point management system and point management method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a point management system for effectively using points by reducing invalidation of points. <P>SOLUTION: A store terminal 200 transmits, to a management server 100, point information including a point value calculated based on the price for a commodity or service a user has purchased, user identification information, store identification information and an expiration date. The management server 100 has a control part for storing the point information received from the store terminal 200, in a point information storage part. The control part, regarding the point information on each user stored in the point information storage part, calculates a remaining term before the expiration date for a point value included in the point information, and transmits information on the point whose remaining term is the prescribe term or shorter to a mobile terminal device 150 identified based on the user identification information included in the point information if the calculated remaining term is the prescribed term or shorter. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a system and method for managing points awarded when a product or service is purchased or used.

  As one of the services for users, each time a product or service is purchased or used, usage points corresponding to the price are accumulated, and when a certain point is accumulated, the product or service is purchased using the points. Point services that can be known are known. In this type of point service, a store (store) usually issues points in a unique service form, and the points cannot be used except by the store from which the issue is made.

In view of this, a system has been proposed in which points can be exchanged between stores (stores) having different point service forms (see Patent Document 1). This system is connected to a management server provided with a conversion table in which a trade rate of use points between the stores is stored for a plurality of pre-registered stores, and a management server installed in each store via a network. Store terminal. The store terminal transmits the point information presented by the user to the management server. The management server performs point conversion based on the point information received from the store terminal and the trade rate stored in the conversion table.
JP 2002-304561 A

  However, in the above-described conventional system, although points can be converted between stores (stores) having different point service forms, no consideration is given to the expiration date of points. For this reason, the user may expire the point without noticing that the expiration date of the point is approaching. Thus, it cannot be said that the given points are always used effectively for the user.

  An object of the present invention is to provide a point management system capable of solving the above-described problems, reducing point revocation, and effectively utilizing points.

In order to achieve the above object, the point management system of the first aspect of the present invention provides a plurality of stores arranged at each of a plurality of stores that issue points according to the purchase price to users who have purchased goods or services. A store terminal,
A mobile communication terminal used by the user;
A management server that is connected to the plurality of store terminals and mobile communication terminals via a communication network and manages points issued by the plurality of stores;
Each of the plurality of store terminals calculates a point value to be given based on the price of the product or service purchased by the user, the calculated point value, user identification information that can identify the user, Send the store identification information that can identify the store where the store terminal is installed and the point information including the expiration date of the calculated point value to the management server,
The management server
A point information storage unit in which the point information is stored for each user;
A user information storage unit in which communication terminal identification information capable of identifying the mobile communication terminal is stored in advance in association with the user identification information;
When the point information is received from any of the plurality of store terminals, the control unit stores the received point information in the point information storage unit,
The control unit calculates, for the point information of each user stored in the point information storage unit, a remaining time limit until the expiration date of the point value included in the point information, and the calculated remaining time limit is predetermined. If the user's mobile communication terminal is less than or equal to the time limit, the mobile communication terminal of the corresponding user is specified by referring to the user information storage unit based on the user identification information included in the point information, and the specified mobile communication The terminal is transmitted with information related to points that have fallen below the predetermined time limit.

  According to the point management system of the first aspect described above, information on points that are about to expire is automatically transmitted to the user's portable communication terminal. This prevents the user from revoking without noticing the point where the expiration date is approaching.

The point management system of the second invention is a plurality of store terminals arranged in each of a plurality of stores that issue points according to the purchase price to a user who has purchased goods or services,
A mobile communication terminal used by the user;
A management server that is connected to the plurality of store terminals and mobile communication terminals via a communication network and manages points issued by the plurality of stores;
Each of the plurality of store terminals calculates a point value to be given based on the price of the product or service purchased by the user, the calculated point value, user identification information that can identify the user, Send the store identification information that can identify the store where the store terminal is installed and the point information including the expiration date of the calculated point value to the management server,
The management server
A point information storage unit in which the point information is stored for each user;
A user information storage unit in which communication terminal identification information capable of identifying the mobile communication terminal is stored in advance in association with the user identification information;
When the point information is received from any of the plurality of store terminals, the received point information is stored in the point information storage unit, and based on the user identification information included in the received point information The user's mobile communication terminal is identified with reference to the user information storage unit, and the corresponding user's point from the point information storage unit based on the user identification information included in the received point information And a control unit that acquires information and transmits the acquired point information to the specified mobile communication terminal.

  According to the point management system of the second invention described above, when a user purchases a product / service and acquires points, the current point information is automatically transmitted to the user's portable communication terminal. Therefore, the user can know the point that is about to expire by checking the transmitted current point information on the mobile communication terminal. Thereby, it is suppressed that a user expires without noticing the point where the expiration date is imminent.

  According to the present invention, it is possible to notify the user of information about points that are about to expire, so the points that have expired without the user noticing the points that are about to expire are effectively used. be able to.

  Next, embodiments of the present invention will be described with reference to the drawings.

(First embodiment)
FIG. 1 is a block diagram showing a configuration of a point management system according to the first embodiment of the present invention. Referring to FIG. 1, the point management system includes a management server 100, store terminals 200 installed in stores A to D that provide products and services, and point terminals 201 installed in predetermined locations. . The store terminal 200 and the point terminal 201 have a function of reading user information from the user card 400 presented by the user, and are connected to the management server 100 via the communication network 300. Each of management server 100, store terminal 200, and point terminal 201 comprises a computer system having a communication function that operates according to a program.

  FIG. 2 shows a main configuration of the store terminal 200. The store terminal 200 includes a storage unit 11 for accumulating programs and data, an input unit 12 such as a keyboard and a mouse, an output unit 13 such as a display device such as a CRT or LCD or a printer, and a modem for communicating with the outside. Such as the communication unit 14, the card information reader / writer 15 for writing / reading card information (including user identification information) necessary for operating points issued to the user, and the storage unit 11. The control unit 10 is configured to operate in accordance with the programmed program, and receives an input from the input unit 12 and controls the operation of each unit. The user card is a card issued by the store. When the card is issued, the card information is stored by the card information reader / writer 15. As a user card, there is a magnetic card in which card information including user identification information is stored as magnetic information (may be given in the form of a barcode). The user card may be a common card that can be used in common in the stores A to D, or may be an individual card that is used individually in the stores A to D. The card information reader / writer 15 is an existing magnetic card reader / writer, barcode reader / writer, or the like.

  In the store terminal 200, the card information reader / writer 15 reads card information from the user card 400 presented by the user. Then, when the input unit 12 inputs that a point corresponding to the purchase or use price of the goods / services paid by the user is given, the control unit 10 uses the point calculation prepared in advance. Point corresponding to the price is calculated according to the program, card information (including user identification information) obtained by reading the calculated point from the user card, store information (terminal identification information) stored in the storage unit 11 And the store identification information) and the expiration date information are transmitted to the management server 100.

  FIG. 3 shows a main configuration of the point terminal 201. The point terminal 201 is also composed of a computer system, and its main part is in accordance with a program stored in the storage unit 21, input unit 22, output unit 23, communication unit 24, card information reader 25, storage unit 21. The control unit 20 is configured to operate and receive an input from the input unit 22 and control the operation of each unit.

  In the point terminal 201, the card information reader 25 reads card information (including user identification information) from the user card presented by the user. Then, when an input to confirm or convert points is made at the input unit 22, the control unit 20 sends the request information to store information (terminal identification information or store identification) stored in the storage unit 21. Information etc.) and the card information read from the user card are transmitted to the management server 100.

  FIG. 4 shows a main configuration of the management server 100. The management server 100 is also composed of a computer system, and the main parts thereof are a storage unit 31, an input unit 32, an output unit 33, a communication unit 34, a card information reading unit 25, and a program stored in the storage unit 31. And a control unit 30 that receives an input from the input unit 32 and controls the operation of each unit.

  The storage unit 31 stores in advance a point information storage unit 31a that stores user point information supplied from the store terminal 200, a point conversion table 31b that defines a point conversion rate between stores, and point service information about each store. A stored point service information storage unit 31c. Here, the point service information is information indicating the relationship between the point value and the exchangeable product / service. The point service information is stored in the point service information storage unit 31c according to store information (store identification information or store terminal identification information).

  FIG. 5 shows an example of point information stored in the point information storage unit 31a. Referring to FIG. 5, the point information storage unit 31a stores point information such as issuer information (same as store information), a point value, and an expiration date for each user identification information. In the example shown in FIG. 5, in the column of the user whose user identification information is “user A”, the point values of store A, store B, and store D and the information on the expiration date are stored as point information. Is stored. The point value of the store A is “300”, and its expiration date is “2005 x month x day”. The point value of the store B is “250”, and its expiration date is “2005 y month y day”. The point value of the store D is “1000”, and its expiration date is “2005 z month z day”.

  The point conversion table 31b includes a first table in which the point conversion rate is defined by the remaining time limit (for example, the number of days) until the expiration date, and a second table in which the point conversion rate is defined by the available range / usefulness of points. Become. The usable range / usefulness of points can be determined by the number of stores in the same business category, for example. In addition, if the accumulated points can be changed to products, the usable range / usefulness of points may be determined according to the demand level of the changed products.

  FIG. 6 shows an example of the first table. Referring to FIG. 6, in the first table, the point conversion rate is determined according to the range of the remaining expiration date. Specifically, the conversion rate for points with a remaining expiration date of “6 months or more” is “90%”, the conversion rate for points of “4 months or more and less than 6 months” is “70%”, “2 months The conversion rate of “less than 4 months” is “50%”, and the conversion rate of “less than 2 months” is “30%”. The range of the remaining expiration date and the point conversion rate of the first table can be arbitrarily set.

FIG. 7 shows an example of the second table. Referring to FIG. 7, in the second table, the point conversion rate between the stores A to D is set based on the available point range / usefulness of points. In the example shown in FIG. 7, the size of the number of stores that is the available range / usefulness of points is
Store A> Store B> Stores C, D
It shows the case where there is a relationship. The conversion rates of points from the store A to the other stores B, C, and D are “85%”, “90%”, and “90%”, respectively. The conversion rates of points from the store B to the other stores A, C, and D are “70%”, “90%”, and “90%”, respectively. The conversion rates of points from the store C to the other stores A, B, and D are “50%”, “70%”, and “90%”, respectively. The conversion rates of points from the store D to the other stores A, B, and C are “50%”, “70%”, and “90%”, respectively. The value of the point conversion rate in the second table can be arbitrarily set.

  In response to a point registration request from the store terminal 200, the control unit 30 stores point information (point value, store information, and expiration date) for each user in the point information storage unit 31a or relates to a point whose expiration date is approaching. A function of transmitting information to the store terminal 200, a function of supplying the point information stored in the point information storage unit 31a to the point terminal 201 in response to a point confirmation request from the point terminal 201, a store terminal 200 and a point terminal 201 Stored in the point information storage unit 31a, the function of converting the points of the conversion source store into the points of the conversion destination store at the exchange rate specified in the first and second tables in response to the point conversion request from It has a function to manage the current expiration date of each user's point. In the function for managing the current expiration date, for example, using the clock function, the current date and time are acquired, and the acquired date and time and the expiration date of the point information stored in the point information storage unit 31a (the date and time when the expiration date expires). ) And the remaining deadline until the expiration date can be calculated.

  Next, the operation of the point management system of this embodiment will be specifically described.

[User card issuance]
The user issues a user card at any one of the stores A to D. Specifically, the user card is issued as follows. The store clerk inserts an unused user card prepared in advance into the card information reader / writer 15 of the store terminal 200 and inputs information (including user identification information) necessary for issuing the card through the input unit 12. At the same time, an input is made to issue a card. In the store terminal 200, when the input unit 12 inputs a card issuance, the control unit 10 passes the card information reader / writer 15 through the card information reader / writer 15 to obtain necessary information (user identification information). ) Is written. In this way, the user card 400 is issued. The user identification information may be designated by the user himself or may be set as appropriate on the store side.

[Point registration]
FIG. 8 shows a procedure of point registration processing performed between the store terminal 200 and the management server 100. Hereinafter, the operation will be described with reference to FIG. 1, FIG. 2, FIG. 4 and FIG.

  When a user purchases a product / service at a store, the user presents the user card 400 and pays the price. The store clerk inserts the user card 400 presented by the user into the card information reader / writer 15 of the store terminal 200, inputs the amount paid as the price through the input unit 12, and inputs for performing point registration Perform the operation.

  In the store terminal 200, when an input operation for performing point registration is performed, the control unit 10 acquires card information from the user card through the card information reader / writer 15 (step S201). Subsequently, the control unit 10 calculates a point value to be given based on the price information (amount) input through the input unit 12 (step S202). Then, the control unit 10 transmits point information (point value, expiration date, store information) including the card information acquired in step S201 and the point value calculated in step S202 to the management server 100 to register the points. Is requested (step S203).

  In the management server 100, in response to the point registration request from the store terminal 200, the control unit 30 points information to the point information storage unit 31a of the storage unit 31 based on the card information and point information received from the store terminal 200. Is registered (step S204).

  When registering the point information in the point information storage unit 31a, the control unit 30 uses the user identification information included in the card information received from the store terminal 200 to determine the user's points corresponding to the point information storage unit 31a. Check if the information is registered. When the point information is registered, the control unit 30 further stores the information of the store corresponding to the registered point information based on the store information included in the point information received from the store terminal 200. Check if it is included. When the user's point information is not registered in the point information storage unit 31a, or when the store point corresponding to the registered user's point information is not registered, the control unit 30 creates a new It is determined that the registration is made, and a point information registration section is newly provided in the point information storage unit 31a, and user identification information, issuer information (store information), a point value, and an expiration date are written therein. When the user's point information is registered in the point information storage unit 31a and the store point corresponding to the registered user's point information is registered, the control unit 30 receives the received point information. Is added to the already registered point value.

[Point conversion]
The user can perform point conversion at the store terminal 200 or the point terminal 201 using the user card 400.

  FIG. 9 shows a procedure of point conversion processing performed between the point terminal 201 and the management server 100. Hereinafter, the operation will be described with reference to FIG. 1, FIG. 3, FIG. 4 and FIG.

  The user inserts the user card 400 into the card information reader 25 of the point terminal 201, and performs an input operation for performing point confirmation through the input unit 22. In the point terminal 201, when an input operation for performing point confirmation is performed, the control unit 20 acquires card information from the user card 400 through the card information reader 25, and the acquired card is sent to the management server 100. Information is transmitted to request transmission of the user's point information (step S301).

  In the management server 100, in response to the point information transmission request from the point terminal 201, the control unit 30 corresponds from the point information storage unit 31a based on the user identification information included in the card information received from the point terminal 201. The user's point information is acquired (step S302). Then, the control unit 30 converts the acquired point information into information regarding the conversion rate in the point conversion table 31b and point service information of each store stored in the point service information storage unit 31c (a product exchangeable with a point value). (Information indicating the relationship with the service) and the point information transmission request source point terminal 201 (step S303).

  In the point terminal 201, the control unit 20 outputs the information (point information, conversion rate information, point service information) received from the management server 100 to the output unit 23 (step S304). As a result, the user can check the current point value, conversion rate, and service information of each store on the output unit 23.

  For confirming the current point value and the service contents of each store, the user inputs the store information of the point conversion source and the store information of the point conversion destination through the input unit 22, and makes a point conversion request Perform input operations.

  In the point terminal 201, when an input operation for making a point conversion request is performed, the control unit 20 stores the point conversion source store information and the point conversion destination store that are input to the management server 100 through the input unit 22. Information is transmitted to request point conversion (step S305).

  In the management server 100, the control unit 30 responds to the point conversion request from the point terminal 201 and stores the point conversion source store information and the point conversion destination store information received from the point terminal 201 and the point conversion table in the storage unit 31. Based on 31b, point conversion is performed on the user's point information acquired in step S302 (step S306).

  The point conversion in step S306 is performed by the following procedure, for example. First, the point value and expiration date of the point conversion source store are acquired from the user point information based on the point conversion source store information. Next, the remaining time limit until the acquired expiration date is calculated, and the conversion rate is acquired from the point conversion table 31b based on the calculated remaining time limit, the store information of the point conversion source, and the store information of the point conversion destination. Next, the point value of the point conversion source store is converted based on the acquired conversion rate. Finally, the point value of the point conversion destination store is acquired from the point information based on the point conversion destination store information, and the converted point value is added to the acquired point value. Thus, the point value of the conversion source store is converted and added to the point value of the point conversion destination store.

  After the above point conversion, the control unit 30 transmits the point information (point conversion information) of the user after the point conversion is performed to the point terminal 201 (step S307). In the point terminal 201 that has received the point conversion information, the control unit 20 outputs the received point conversion information to the output unit 23 (step S308). Thereby, the user can confirm the converted point on the output unit 23.

  According to the point conversion process described above, points can be exchanged between stores with different point service forms, so that points can be used effectively.

  In addition, since points that are about to expire can be converted into points at other stores that have sufficient expiration dates, the expiration of points due to expiration can be reduced. For example, for the user A shown in FIG. 5, the point value “1000” of the store D (the remaining expiration date is “3 months”) is the point of the store B (the remaining expiration date is “6 months”). )), It is possible to avoid point expiration due to expiration. In the point conversion in this case, the conversion rate “70%” in “2 months or more and less than 4 months” is acquired from the first table shown in FIG. 6, and stores D to stores from the second table shown in FIG. 7. The conversion rate “70%” to B is acquired, and a value “1000P × 50% × 70% = 350P” obtained by multiplying the conversion rate by the point value “1000” is obtained as the point value after conversion. The point value “350” after the conversion is added to the point value “250” of the store B. The point value of the store B after the addition is “600”, and the remaining expiration date is “6 months”.

  The conversion rate between stores is determined from a first table in which the point conversion rate is defined by the expiration date and a second table in which the point conversion rate is defined by the available range / usefulness of points. In the first table, the point exchange rate is set to be lower as the expiration date is shorter. Therefore, when converting a point approaching the expiration date to a point in another store with a margin for the expiration date. The point conversion is performed at a low conversion rate, and the point after conversion is greatly reduced compared to the point before conversion. Thereby, it can suppress that a user performs point conversion only for the purpose of the extension of an expiration date. In the second table, since the point conversion rate is set according to the available point range / usefulness of points, the points available range / useful points of stores with low useability / useful points can be used. In the case of conversion to points of a store with a high degree, points are converted at a low conversion rate, and the points after conversion are greatly reduced compared to the points before conversion. Thereby, it is possible to prevent the user from performing point conversion simply for the purpose of conversion to a tempo having a high usable range / usefulness.

  In addition, the procedure of the point conversion process shown in FIG. 9 is an example, and can be changed as appropriate. For example, when the point information is transmitted in step S303, in the management server 100, the control unit 30 transmits information on the conversion rate in the first table and information on the conversion rate between the stores in the second table together. Then, the point terminal 201 may display information regarding these conversion rates.

  Moreover, although the point conversion rate is determined using both the first and second tables, the point conversion rate may be determined in either the first or second table. When the first table is used, point conversion considering the expiration date can be performed. When the second table is used, point conversion can be performed in consideration of the available range / usefulness of points.

  Further, when the point conversion is performed and the point information related to the conversion destination store is not yet registered in the point information storage unit 31a, the control unit 30 displays a point information registration field in the point information storage unit 31a. It is newly provided, and user identification information, issuer information (conversion destination store information), point value (converted point value) and expiration date are written therein. In this case, for example, the expiration date of each store is stored in advance in the storage unit 31 for each store information, and the expiration date is set by referring to the expiration date stored in the storage unit 31.

  The point conversion process illustrated in FIG. 9 is an example when the point terminal 201 is used, but the point conversion process is performed in the same procedure when the store terminal 200 is used.

[Check point / product / service exchange information]
The user can check the exchange information of points / products / services at the shop terminal 200 or the point terminal 201 using the user card 400.

  FIG. 10 shows a procedure of the confirmation process of the point / product / service exchange information performed between the point terminal 201 and the management server 100. Hereinafter, the operation will be described with reference to FIG. 1, FIG. 3, FIG. 4 and FIG.

  The user inserts the user card 400 into the card information reader 25 of the point terminal 201, and performs an input operation for confirming exchange information of points / goods / services through the input unit 22. In the point terminal 201, when an input operation for confirming the exchange information of points / goods / services is performed, the control unit 20 acquires the card information from the user card 400 through the card information reader 25, and the management server 100 In response to this, the acquired card information is transmitted to request confirmation of exchange information for points / goods / services (step S401).

  In the management server 100, the control unit 30 responds to the point / product / service exchange information confirmation request from the point terminal 201 based on the user identification information included in the card information received from the point terminal 201. The point information of the corresponding user is acquired from the point information storage unit 31a (step S402). Next, the control unit 30 stores the point service information (a product exchangeable with the point value) from the point service information storage unit 31c based on the issuer information (store identification information) included in the acquired point information. (Information indicating relationship with service) is acquired (step S403). And the control part 30 confirms whether there exists any goods and service which can be purchased with the point value of the point information acquired by step S402 with reference to the acquired point service information of the store (step). The result is transmitted to the point terminal 201 as merchandise / service exchange information (step S405).

  In the point terminal 201 that has received the product / service exchange information, the control unit 20 outputs the received product / service exchange information to the output unit 23 (step S406). Thereby, the user can confirm the information of the goods and services which can be exchanged with the current point value on the output unit 23.

  Note that the processing in steps S404 to S406 may be performed in conjunction with the point exchange processing shown in FIG. For example, in the procedure shown in FIG. 9, the processing of steps S404 and S405 may be executed after step S302, and the result may be transmitted together with the point information / point service information in step S303. Further, in the procedure shown in FIG. 9, the processing of steps S404 and S405 may be executed after step S306, and the result may be transmitted together with the point exchange information in step S307.

  The confirmation process of the point / product / service exchange information shown in FIG. 10 is an example when the point terminal 201 is used, but the confirmation process is performed in the same procedure when the store terminal 200 is used. .

[Notification of point information based on expiration date]
FIG. 11 shows a procedure of point information notification processing based on the expiration date, which is performed by the control unit 30 of the management server 100. Hereinafter, the operation of the management server 100 will be described with reference to FIG.

  First, it is determined whether a point registration request has been received from the store terminal 200 together with card information and point information (step S501). When the point registration request is received, the user's point information is acquired from the point information storage unit 31a based on the user identification information included in the card information received from the store terminal 200 (step) S501). Next, the expiration date of the point value of each store included in the acquired point information is confirmed, and it is determined whether there is a point where the remaining expiration date until the expiration date is less than the preset expiration date ( Step S503). When there is a point where the remaining deadline until the expiration date is less than the preset time limit, information on the point (issuer information, point value, expiration date) is transmitted to the store terminal 200 that is the point registration request source. (Step S504).

  According to the above point information notification process based on the expiration date, when a user purchases a product / service and performs point registration at the store terminal 200, the remaining expiration date until the expiration date is divided by a preset expiration date. Information regarding the existing points is transmitted from the management server 100 to the store terminal 200 and displayed. As described above, the user can confirm the point that is about to expire on the store terminal 200 at the time of point registration. Can be converted to points. Accordingly, it is possible to avoid the problem that the user expires the point without noticing the point whose expiry date is approaching.

(Second Embodiment)
FIG. 12 is a block diagram showing a configuration of a point conversion system according to the second embodiment of the present invention. The point conversion system of this embodiment is different from the case of the first embodiment described above in that a mobile communication terminal 150 represented by a mobile phone or the like is used without using the point terminal 201 and the user card 400. In the following, detailed description of the same configuration is omitted to avoid duplication of description.

  FIG. 13 is a block diagram illustrating a configuration of the mobile communication terminal 150. Referring to FIG. 13, a mobile communication terminal 150 includes a wireless communication unit 151 that transmits and receives a wireless signal to and from a wireless base station (not shown) via an antenna, a display unit 152 that can display information such as characters and images, Acquisition of information (acquisition and acquisition) by a reader (or reader / writer) that is configured by an operation unit 153 for performing information operation input composed of numeric keys, scroll keys, etc., an antenna coil, a memory, and the like within a predetermined space (distance) A wireless IC tag (RFID) 154 capable of recording), an audio processing unit 155 that performs audio signal processing, a transmitter 157 that supplies an audio signal supplied from the outside to the audio processing unit 155, and audio from the audio processing unit 155 Receiver 156 for outputting signals to the outside, speaker 158 for outputting musical sounds, notification sounds, etc., telephone directory information, sent / received mail information, incoming / outgoing call information, mobile communication Terminal settings, storage unit 159 which stores programs information, phone (call), the mail transmitting and receiving, web connection with Internet, and has a control unit 160 for controlling the operation of each unit of the mobile communication terminal.

  The store terminal 200 is basically the same as the configuration described in the first embodiment, but has a function of reading user identification information from an RFID provided in the mobile communication terminal 150 instead of the card information reader / writer 15. (RFID reader).

  The management server 100 is basically the same as the configuration described in the first embodiment. However, the storage unit 31 stores user identification information and the address of the mobile communication terminal 150 (information that can identify the mobile communication terminal). And a user information storage unit in which user information including, for example, an e-mail address) is stored for each user.

  Next, the operation of the point conversion system of this embodiment will be described.

[Point conversion through store terminals]
FIG. 14 shows a procedure of processing relating to point conversion performed between the management server 100, the store terminal 200, and the mobile communication terminal 150. Hereinafter, the operation will be described with reference to FIGS. 2, 4, and 12 to 14.

  When a user purchases a product / service at a store, the user presents the mobile communication terminal 150 and informs the store clerk that the point is to be registered. The store clerk confirms that the user has placed the mobile communication terminal 150 at a predetermined distance from the store terminal 200 (a range in which the user identification information can be read from the PFID 154), and then pays the price through the input unit 12. The entered amount is entered and an input operation for registering points is performed.

  In the store terminal 200, when an input operation for performing point registration is performed, the control unit 10 acquires user identification information from the PFID 154 of the mobile communication terminal 150 through the PFID reader (step S601). Subsequently, the control unit 10 calculates a point value to be given based on the price information (amount) input through the input unit 12 (step S602). Then, the control unit 10 transmits point information (point value, expiration date, store information) including the user identification information acquired in step S601 and the point value calculated in step S602 to the management server 100. Registration is requested (step S603).

  In the management server 100, in response to the point registration request from the store terminal 200, the control unit 30 stores the user point information from the point information storage unit 31 a based on the user identification information received from the store terminal 200. The address of the user's mobile communication terminal is acquired from the user information storage unit of the unit 31. Further, the control unit 30 provides the user's point information, the exchange rate, and service information of each store to the user's mobile communication terminal specified by the acquired address, and performs the point conversion. (Step S604).

  In the mobile communication terminal 150, the control unit 160 displays the user's point information, exchange rate, and service information of each store received from the management server 100 on the display unit 152 and confirms whether or not to perform point conversion. For this purpose (step S605). In this point conversion confirmation process, the user inputs whether or not point conversion is performed through the operation unit 153. When inputting that point conversion is to be performed, the user inputs information necessary for point conversion (such as conversion source store information and conversion destination store information) via the operation unit 153. The control unit 160 transmits to the management server 100 a confirmation result of whether or not the point conversion is performed (when the point conversion is executed, information such as conversion source store information and conversion destination store information is included).

  In the management server 100, when receiving the confirmation result of whether or not point conversion is performed from the mobile communication terminal 150, the control unit 30 performs point conversion / point information storage processing (step S606). In the point conversion / point information storage process, when the confirmation result indicating that the point conversion is not performed is received from the mobile communication terminal 150, the control unit 30 transmits the user identification information and the point information transmitted from the store terminal 200 in step S603. Based on (point value, expiration date, store information), the point information is registered in the point information storage unit 31a. This point information registration is the same as the point information registration described in step S204 of FIG. On the other hand, when the confirmation result indicating that the point conversion is performed is received from the mobile communication terminal 150, the control unit 30 transmits the user identification information transmitted by the store terminal 200 in step S603 and the mobile communication terminal 150 transmitted in step S605. Point conversion is performed based on the conversion source store information and the conversion destination store information. This point conversion process is the same as the point conversion process described in steps S306 and S07 in FIG.

  After the point conversion process, the control unit 30 transmits the result of the point conversion to the mobile communication terminal 150 (step S607). In the mobile communication terminal 150, the control unit 160 causes the display unit 152 to display the point conversion result received from the management server 100 (step S608). Thereby, the user can check the point conversion result on the mobile communication terminal 150.

  Note that the processing (steps S604 to S606) performed between the management server 100 and the mobile communication terminal 150 is specifically performed as follows.

  The management server 100 operates and manages a web page for performing point conversion, and the URL of the web page is stored in the storage unit 31. A server that operates and manages the web page for performing the point conversion may be provided separately from the management server 100.

  In step S604, based on the user identification information received from the store terminal 200, the control unit 30 stores the user point information from the point information storage unit 31a in response to the point registration request from the store terminal 200. The mail address of the user's mobile communication terminal is acquired from each of the 31 user information storage units. Further, the control unit 30 transmits a mail including the user point information and the URL of the web page for performing point conversion to the acquired address.

  In step S605, when the control unit 160 receives an email from the management server 100, the control unit 160 performs processing for point conversion approval. In the process for the point conversion approval, first, a message indicating that a mail has been received from the management server 100 is displayed on the display unit 152. In response to this display, when the user opens the received mail through the operation unit 153 and performs an input operation for accessing the URL included in the mail, the control unit 160 accesses the URL. Execute the process. Thereby, a web page screen for performing point conversion is displayed on the display unit 152, and the user can acquire and input information necessary for point conversion on the display screen.

  In step S606, the control unit 30 receives a confirmation result of whether or not point conversion is performed from the mobile communication terminal 150 through the screen of the web page for performing point conversion, and performs point conversion / point information storage processing.

[Point conversion via mobile communication terminal]
Next, processing relating to point conversion performed between the management server 100 and the mobile communication terminal 150 will be described. FIG. 15 shows one procedure of processing relating to the point conversion. Hereinafter, the operation will be described with reference to FIGS. 4, 12, 13, and 15.

  The user performs an input operation for performing point confirmation using the operation unit 153 of the mobile communication terminal 150. In the mobile communication terminal 150, when an input operation for performing point confirmation is performed, the control unit 160 acquires user identification information from the storage unit 159, and sends the acquired usage identification information to the management server 100. It transmits and requests | requires transmission of a user's point information (step S701).

  In the management server 100, the control unit 30 responds to the point information transmission request from the mobile communication terminal 150 and based on the user identification information received from the mobile communication terminal 150, the corresponding user point from the point information storage unit 31 a. Information is acquired (step S702). Then, the control unit 30 converts the acquired point information into information regarding the conversion rate in the point conversion table 31b and point service information of each store stored in the point service information storage unit 31c (a product exchangeable with a point value). (Information indicating the relationship with the service) is transmitted to the mobile communication terminal 150 that is the point information transmission request source (step S703).

  In the mobile communication terminal 150, the control unit 160 displays information (point information, conversion rate information, point service information) received from the management server 100 on the display unit 152, and executes processing for requesting point conversion ( Step S704).

  In the process for requesting the point conversion, first, the user confirms the current point value and the service content of each store based on the display information on the display unit 152, and then the point conversion source through the operation unit 153. The store operation information and the point conversion destination store information are input, and an input operation for making a point conversion request is performed. When an input operation for requesting point conversion is performed, the control unit 160 transmits the point conversion source store information and the point conversion destination store information input through the operation unit 153 to the management server 100. Request point conversion.

  In the management server 100, the control unit 30 responds to the point conversion request from the mobile communication terminal 150 and stores the point conversion source store information and the point conversion destination store information received from the mobile communication terminal 150 and the point conversion of the storage unit 31. Based on the table 31b, point conversion is performed on the user's point information acquired in step S302 (step S705). This point conversion is the same as the point conversion in step S306 shown in FIG.

  After the above point conversion, the control unit 30 transmits the user's point information (point conversion information) after the point conversion is performed to the mobile communication terminal 150 (step S706). In the mobile communication terminal 150 that has received the point conversion information, the control unit 160 outputs the received point conversion information to the display unit 152 (step S707). Thereby, the user can check the converted point on the display unit 152.

  Note that the point conversion process performed between the management server 100 and the mobile communication terminal 150 is also performed through a web page for performing point conversion. In this case, the user accesses the web page acquired in advance using the mobile communication terminal 150, and inputs or selects information necessary for point exchange on the web page. Then, in the management server 100, the control unit 30 receives information necessary for point conversion from the mobile communication terminal 150 through the web page screen for point conversion, and performs point conversion / point information storage processing.

[Check point / product / service exchange information]
The user can use the mobile communication terminal 150 to check the point / product / service exchange information. In the confirmation process, the portable communication terminal 150 basically executes the process in the point terminal 201 in the procedure shown in FIG. Information necessary for a user to access a web page acquired in advance using the mobile communication terminal 150 and acquire point / product / service exchange information on the web page (such as user identification information) ), The mobile communication terminal 150 transmits user identification information to the management server 100 to request transmission of point / product / service exchange information. In response to this request, the management server 100 performs steps S402 to S405 shown in FIG.

  Note that the management server 100 may automatically perform processing for notifying exchange information of points / products / services. In this case, in the management server 100, the following processing is performed by the control unit 30. First, the point information of all users stored in the point information storage unit 31a is confirmed. Next, with respect to the point value of each store included in the point information, the point service information of the corresponding store from the point service information storage unit 31c based on the issuer information (store identification information) (a product exchangeable with the point value)・ Acquire information indicating the relationship with the service. Next, it is confirmed from the acquired point service information whether there is a product / service that can be purchased at the current point value. If there is an exchangeable product / service, the address of the user's mobile communication terminal is then acquired from the user information storage unit of the storage unit 31 based on the user identification information included in the information about the point To do. And the information regarding exchangeable goods and services is transmitted to the user's portable communication terminal specified by the acquired address. This series of processing is repeated at a predetermined cycle.

[Automatic notification of point information based on expiration date]
FIG. 16 shows a procedure of automatic point information notification processing based on the expiration date, which is performed by the control unit 30 of the management server 100. Hereinafter, the operation of the management server 100 will be described with reference to FIG.

First, the expiration date is confirmed for the point information of all users stored in the point information storage unit 31a (step S801), and whether or not there is a point where the remaining expiration date until the expiration date is less than the preset expiration date. Is determined (step S802). When there is a point where the remaining deadline until the expiration date is less than the preset deadline, use from the user information storage unit of the storage unit 31 based on the user identification information included in the information related to the point The address of the person's portable communication terminal is acquired (step S803). Then, the user's point information (including the point information where the remaining deadline until the expiration date divides the preset time limit) is transmitted to the user's mobile communication terminal specified by the acquired address. (Step S804). The processes of S801 to S804 are repeated at a constant cycle. According to the point information notification process based on the above-mentioned expiration date, information on the points for which the remaining expiration date until the expiration date is divided by a preset time limit is managed. It is automatically transmitted from the server 100 to the mobile communication terminal 150 and displayed. In this way, the user can confirm the point that is about to expire on the mobile communication terminal 150. For example, the point that is about to expire is converted to a point in a store that has a margin for the expiration date. can do. Thereby, it is possible to avoid the problem that the user expires the point without noticing the point where the expiration date is approaching.

  The first and second embodiments are examples of the present invention, and the configuration thereof can be changed as appropriate. For example, in the second embodiment, when the point conversion through the portable communication terminal shown in FIG. 15 and the confirmation / automatic notification of the exchange information of the point / product / service are featured, the portable communication terminal has an RFID. You don't have to.

(Other embodiments)
The configurations of the first and second embodiments may be combined. In this case, processing such as point registration and purchase of goods / services can be performed using the user card 400 and the RFID 154.

  When the user purchases a product / service using the user card 400 at the store terminal 200 or the point terminal 201, the management server 100 uses the product / service from the store terminal 200 or the point terminal 201. In response to the purchase request, the mobile communication terminal 150 of the user is requested to approve the exchange of the accumulated points for goods / services, and only when the notification of approval from the mobile communication terminal 150 is received. The purchase of goods / services using the user card 400 is permitted. According to this operation, it is possible to suppress purchasing goods / services by using another person's point card without permission.

  Further, in the configuration in which the configurations of the first and second embodiments are combined, when points are registered using the user card 400 or the RFID 154, the point information or The exchange information of points / products / services may be confirmed. FIG. 17 shows a procedure of processing for transmitting current point information when a user acquires points.

  Referring to FIG. 17, when receiving point information from store terminal 200 (step S901), control unit 30 stores the received point information in point information storage unit 31a (step S901). Here, the point information from the store terminal 200 includes information such as user identification information, store identification information, a point value to be given, and an expiration date acquired by the store terminal 200 from the user card 400 or the RFID 154. Subsequently, the control unit 30 acquires the current point information of the corresponding user from the point information storage unit 31a of the storage unit 31 based on the user identification information included in the point information received in step S901. (Step S904). And the control part 30 refers to the user information storage part in the memory | storage part 31 based on the user identification information contained in the point information received by step S901, and a corresponding user's portable communication terminal And the current point information acquired in step S904 is transmitted to the specified portable communication terminal (step S905).

  According to the transmission process of the current point information described above, the user can check the current point information when the user acquires points using the user card 400 or the RFID 154. Thereby, it can suppress that a user expires without noticing the point where the expiration date was imminent.

  In the configuration of the first and second embodiments described above and other embodiments including combinations thereof, the point value registered in the point information storage unit 31a is, for example, a point value that can be used in common between stores. (Common point value) may be used.

It is a block diagram which shows the structure of the point management system which is the 1st Embodiment of this invention. It is a block diagram which shows the main structures of the shop terminal shown in FIG. It is a block diagram which shows the main structures of the point terminal shown in FIG. It is a block diagram which shows the main structures of the management server 100 shown in FIG. It is a figure which shows an example of the point information stored in the point information storage part shown in FIG. It is a figure which shows the example of the 1st table of the table for point conversion shown in FIG. It is a figure which shows the example of the 2nd table of the table for point conversion shown in FIG. It is a figure for demonstrating the point registration process performed between the shop terminal shown in FIG. 1, and a management server. It is a figure for demonstrating the point conversion process performed between the point terminal shown in FIG. 1, and a management server. It is a figure for demonstrating the confirmation process of the exchange information of the point / goods and service performed between the point terminal shown in FIG. 1, and a management server. It is a flowchart which shows one procedure of the notification process of the point information based on the expiration date performed by the management server shown in FIG. It is a block diagram which shows the structure of the point conversion system which is the 2nd Embodiment of this invention. It is a block diagram which shows the structure of the portable communication terminal shown in FIG. It is a figure for demonstrating the process regarding the point conversion performed between the management server shown in FIG. 12, a shop terminal, and a portable communication terminal. It is a figure for demonstrating the process regarding the point conversion performed between the management server shown in FIG. 12, and a portable communication terminal. It is a figure for demonstrating the automatic notification process of the point information based on the expiration date performed by the management server shown in FIG. It is a flowchart which shows one procedure of the process which transmits the present point information at the time of the point acquisition performed in the point management system which is other embodiment of this invention.

Explanation of symbols

100 management server 150 mobile communication terminal 200 store terminal 201 point terminal 300 communication network 400 user card

Claims (32)

A plurality of store terminals arranged at each of a plurality of stores that issue points according to the purchase price to users who have purchased goods or services;
A mobile communication terminal used by the user;
A management server that is connected to the plurality of store terminals and mobile communication terminals via a communication network and manages points issued by the plurality of stores;
Each of the plurality of store terminals calculates a point value to be given based on the price of the product or service purchased by the user, the calculated point value, user identification information that can identify the user, Send the store identification information that can identify the store where the store terminal is installed and the point information including the expiration date of the calculated point value to the management server,
The management server
A point information storage unit in which the point information is stored for each user;
A user information storage unit in which communication terminal identification information capable of identifying the mobile communication terminal is stored in advance in association with the user identification information;
When the point information is received from any of the plurality of store terminals, the control unit stores the received point information in the point information storage unit,
The control unit calculates, for the point information of each user stored in the point information storage unit, a remaining time limit until the expiration date of the point value included in the point information, and the calculated remaining time limit is predetermined. If the user's mobile communication terminal is less than or equal to the time limit, the mobile communication terminal of the corresponding user is specified by referring to the user information storage unit based on the user identification information included in the point information, and the specified mobile communication A point management system, wherein information relating to points that have fallen below the predetermined time limit is transmitted to a terminal. A plurality of store terminals arranged at each of a plurality of stores that issue points according to the purchase price to users who have purchased goods or services;
A mobile communication terminal used by the user;
A management server that is connected to the plurality of store terminals and mobile communication terminals via a communication network and manages points issued by the plurality of stores;
Each of the plurality of store terminals calculates a point value to be given based on the price of the product or service purchased by the user, the calculated point value, user identification information that can identify the user, Send the store identification information that can identify the store where the store terminal is installed and the point information including the expiration date of the calculated point value to the management server,
The management server
A point information storage unit in which the point information is stored for each user;
A user information storage unit in which communication terminal identification information capable of identifying the mobile communication terminal is stored in advance in association with the user identification information;
When the point information is received from any of the plurality of store terminals, the received point information is stored in the point information storage unit, and based on the user identification information included in the received point information The user's mobile communication terminal is identified with reference to the user information storage unit, and the corresponding user's point from the point information storage unit based on the user identification information included in the received point information A point management system comprising: a control unit that acquires information and transmits the acquired point information to the specified mobile communication terminal. The mobile communication terminal sends a point conversion request to the management server by transmitting user identification information of a user of the mobile communication terminal, store identification information regarding a point conversion source and a point conversion destination store,
The management server further includes a first point conversion table in which a conversion rate of points is determined by a remaining expiration date.
When the control unit receives a point conversion request from the mobile communication terminal, acquires the point information of the corresponding user from the point information storage unit based on the user identification information received from the mobile communication terminal, About the acquired point information, the point value of the store specified by the store identification information of the point conversion source received from the mobile communication terminal is converted by referring to the first point conversion table and converted. The point management system according to claim 1, wherein the point value is added to the point value of the store specified by the store identification information of the point conversion destination received from the mobile communication terminal. The management server further includes a second point conversion table that defines a conversion rate of points between the plurality of stores based on an available range of points issued by each store,
4. The control unit according to claim 3, wherein the control unit further converts the point value obtained by performing the point conversion with reference to the first point conversion table with reference to the second point conversion table. Point management system. A user card preliminarily storing the user identification information of the user;
5. The point management system according to claim 1, wherein each of the plurality of store terminals transmits the point information including user identification information read from the user card to the management server. A wireless tag in which user identification information of the user is stored in advance;
5. The point management system according to claim 1, wherein each of the plurality of store terminals transmits the point information including user identification information read from the wireless tag to the management server. The management server further includes a point service information storage unit in which point service information including product / service information and a point value at which the product / service can be purchased is stored in association with store identification information,
Products that the control unit can purchase from the point service information storage unit based on the point value and store identification information included in the point information for each user's point information stored in the point information storage unit -Periodically determine whether there is a service, and if there is a product / service that can be purchased, refer to the user information storage unit based on the user identification information included in the point information. The point management system according to any one of claims 1 to 5, wherein a mobile communication terminal of an applicable user is specified, and information on the purchaseable product / service is transmitted to the specified mobile communication terminal. In the mobile communication terminal, user identification information of a user of the terminal is stored in advance, and the user identification information stored in the terminal is transmitted to the management server, and points related to the user of the terminal Make a request to confirm the value and information of the goods and services available for purchase,
In response to a confirmation request from the mobile communication terminal, the control unit of the management server obtains the corresponding user point information from the point information storage unit based on the user identification information received from the mobile communication terminal Then, based on the store identification information and the point value included in the acquired point information, the product / service information that can be purchased with the point value is acquired from the point service information storage unit, and the acquired product / service is acquired. The point management system according to claim 7, wherein the information is transmitted to the mobile communication terminal. A point terminal capable of reading the user identification information from the user card;
The point terminal transmits the user identification information read from the user card or the wireless tag to the management server, and obtains a point value regarding the user of the user card and information on a product / service that can be purchased. Make a request to confirm,
The management server further includes a point service information storage unit in which point service information including product / service information and a point value at which the product / service can be purchased is stored in association with store identification information,
In response to the confirmation request from the point terminal, the control unit acquires the corresponding user point information from the point information storage unit based on the user identification information received from the point terminal, and the acquired Based on the store identification information and the point value included in the point information, the information of products / services that can be purchased with the point value is acquired from the point service information storage unit, and the information on the acquired products / services is the point The point management system according to claim 5, which is transmitted to a terminal. A plurality of store terminals arranged in each of a plurality of stores that issue points according to the purchase price to a user who has purchased goods or services, a mobile communication terminal used by the user, and the plurality of A management server for managing points issued by a store is a point management method performed in a system connected to be communicable via a communication network,
Each of the plurality of store terminals calculates a point value to be granted based on the price of the product or service purchased by the user, the calculated point value, user identification information capable of identifying the user, Transmitting the store identification information capable of identifying the store where the store terminal is installed and the point information including the expiration date of the calculated point value to the management server;
When the management server receives the point information from any of the plurality of store terminals, storing the received point information in a point information storage unit for each user;
The management server calculates, for each user's point information stored in the point information storage unit, a remaining deadline until the expiration date of the point value included in the point information, and the calculated remaining deadline is predetermined. Communication terminal identification information capable of identifying the mobile communication terminal is stored in advance in association with the user identification information based on the user identification information included in the point information. A point management method including the step of referring to the user information storage unit, identifying the mobile communication terminal of the corresponding user, and transmitting information relating to points that have fallen below the predetermined time limit to the specified mobile communication terminal . A plurality of store terminals arranged in each of a plurality of stores that issue points according to the purchase price to a user who has purchased goods or services, a mobile communication terminal used by the user, and the plurality of A management server for managing points issued by a store is a point management method performed in a system connected to be communicable via a communication network,
Each of the plurality of store terminals calculates a point value to be granted based on the price of the product or service purchased by the user, the calculated point value, user identification information capable of identifying the user, Transmitting the store identification information capable of identifying the store where the store terminal is installed and the point information including the expiration date of the calculated point value to the management server;
When the management server receives the point information from any of the plurality of store terminals, the received point information is stored in the point information storage unit for each user and is included in the received point information The mobile information terminal of the corresponding user is identified with reference to the user information storage unit based on the user identification information, and the point information storage unit based on the user identification information included in the received point information And acquiring the point information of the corresponding user from the above and transmitting the acquired point information to the specified mobile communication terminal. The mobile communication terminal transmits, to the management server, user identification information of the user of the mobile communication terminal, store identification information regarding the point conversion source and the point conversion destination store, and requests point conversion. When,
When the management server receives a point conversion request from the mobile communication terminal, based on the user identification information received from the mobile communication terminal, acquires the corresponding user point information from the point information storage unit, For the acquired point information, the point value of the store specified by the point conversion source store identification information received from the mobile communication terminal is used for the first point conversion in which the conversion rate of points is determined by the remaining expiration date Further comprising: performing point conversion with reference to a table, and adding the converted point value to the point value of the store specified by the point conversion destination store identification information received from the mobile communication terminal. The point management method according to 11 or 12.   The management server refers to the point value converted by referring to the first point conversion table, and the conversion rate of points between the plurality of stores is based on the usable range of points issued by the respective stores. The point management method according to claim 12, further comprising the step of further converting points by referring to the second point conversion table determined in the above.   Each of the plurality of store terminals reads the user identification information from the user card in which the user identification information of the user is stored in advance, and sends the point information including the read user identification information to the management server. The point management system according to claim 11, further comprising a transmitting step.   Each of the plurality of store terminals reads the user identification information from a wireless tag in which the user identification information of the user is stored in advance, and transmits the point information including the read user identification information to the management server. The point management system according to claim 11, further comprising a step of:   The management server, for each user's point information stored in the point information storage unit, based on the point value and store identification information included in the point information, the product / service information and the product / service Can be purchased by periodically judging whether or not there is a product / service that can be purchased from the point service information storage unit in which the point service information including the point value that can be purchased is stored in association with the store identification information. When there is a product / service, the mobile communication terminal of the corresponding user is specified by referring to the user information storage unit based on the user identification information included in the point information, and the specified mobile communication The point tube according to any one of claims 11 to 15, further comprising a step of transmitting information of the commodities / services that can be purchased to a terminal. Method. The mobile communication terminal transmits, to the management server, user identification information of the user of the terminal stored in advance in the terminal, and a point value and a purchaseable product / service regarding the user of the terminal Making a request to verify the information of
In response to the confirmation request from the mobile communication terminal, the management server acquires the corresponding user point information from the point information storage unit based on the user identification information received from the mobile communication terminal, Based on the store identification information and the point value included in the acquired point information, the information of products / services that can be purchased with the point value is acquired from the point service information storage unit, and the information of the acquired products / services is obtained. The point management method according to claim 16, further comprising: transmitting to the mobile communication terminal. The point terminal transmits the user identification information read from the user card to the management server, and confirms the point value related to the user of the user card and the information of products / services that can be purchased. Making a request for
In response to the confirmation request from the point terminal, the management server acquires the point information of the corresponding user from the point information storage unit based on the user identification information received from the point terminal. Based on the store identification information and the point value included in the point information, the point service information including the product / service information and the point value at which the product / service can be purchased is stored in association with the store identification information. The point according to claim 14, further comprising: acquiring information on a product / service that can be purchased with the point value from the point service information storage unit, and transmitting the acquired information on the product / service to the point terminal. Management method. A plurality of store terminals arranged in each of a plurality of stores that issue points corresponding to the purchase price to a user who has purchased goods or services, and a mobile communication terminal used by the user via a network A management server for managing points issued by the plurality of stores,
The point value given to the user, the user identification information that can identify the user, the store identification information that can identify the store in which the store terminal from which the point value is issued is installed, and the given Point information storage unit in which point information including the expiration date of the point value is stored for each user;
A user information storage unit in which communication terminal identification information capable of identifying the mobile communication terminal is stored in advance in association with the user identification information;
When the point information is received from any of the plurality of store terminals, the control unit stores the received point information in the point information storage unit,
The control unit calculates, for the point information of each user stored in the point information storage unit, a remaining time limit until the expiration date of the point value included in the point information, and the calculated remaining time limit is predetermined. If the user's mobile communication terminal is less than or equal to the time limit, the mobile communication terminal of the corresponding user is specified by referring to the user information storage unit based on the user identification information included in the point information, and the specified mobile communication A management server that transmits information related to points that have fallen below the predetermined time limit to a terminal. A plurality of store terminals arranged in each of a plurality of stores that issue points corresponding to the purchase price to a user who has purchased goods or services, and a mobile communication terminal used by the user via a network A management server for managing points issued by the plurality of stores,
The point value given to the user, the user identification information that can identify the user, the store identification information that can identify the store in which the store terminal from which the point value is issued is installed, and the given Point information storage unit in which point information including the expiration date of the point value is stored for each user;
A user information storage unit in which communication terminal identification information capable of identifying the mobile communication terminal is stored in advance in association with the user identification information;
When the point information is received from any of the plurality of store terminals, the received point information is stored in the point information storage unit, and based on the user identification information included in the received point information The user's mobile communication terminal is identified with reference to the user information storage unit, and the corresponding user's point from the point information storage unit based on the user identification information included in the received point information A management server having a control unit for acquiring information and transmitting the acquired point information to the specified mobile communication terminal. A first point conversion table that defines a conversion rate of points according to the remaining expiration date of the expiration date;
When the control unit receives, from the mobile communication terminal, user identification information of the user of the mobile communication terminal, store identification information regarding the point conversion source and the point conversion destination store, and receives a request for point conversion, Based on the user identification information received from the mobile communication terminal, the point information of the corresponding user is acquired from the point information storage unit, and the point conversion source store received from the mobile communication terminal for the acquired point information. The point value of the store specified by the identification information is converted with reference to the first point conversion table, and the converted point value is received from the mobile communication terminal as the point conversion destination store identification information. The management server according to claim 19 or 20, wherein the management server adds the point value of the store specified by. A second point conversion table for determining a conversion rate of points between the plurality of stores based on an available range of points issued by each store;
The control unit according to claim 21, wherein the control unit further converts the point value obtained by performing the point conversion with reference to the first point conversion table, with reference to the second point conversion table. Management server. A point service information storage unit in which point service information including product / service information and a point value at which the product / service can be purchased is stored in association with store identification information;
Products that the control unit can purchase from the point service information storage unit based on the point value and store identification information included in the point information for each user's point information stored in the point information storage unit -Periodically determine whether there is a service, and if there is a product / service that can be purchased, refer to the user information storage unit based on the user identification information included in the point information. The management server according to any one of claims 19 to 22, wherein a mobile communication terminal of a corresponding user is specified, and information on the purchaseable product / service is transmitted to the specified mobile communication terminal.   When the control unit receives user identification information of the user of the terminal from the mobile communication terminal, and receives a confirmation request for information on the point value and the purchaseable product / service for the user of the terminal, Based on the user identification information received from the mobile communication terminal, the point information of the corresponding user is acquired from the point information storage unit, and based on the store identification information and the point value included in the acquired point information 24. The management server according to claim 23, wherein information on products / services that can be purchased with the point value is acquired from the point service information storage unit, and the acquired information on products / services is transmitted to the mobile communication terminal. A point service information storage unit in which point service information including product / service information and a point value at which the product / service can be purchased is stored in association with store identification information;
The control unit receives user identification information stored in a user card from a point terminal connected to the management server via the communication network, and purchases a point value and purchase regarding the user of the user card Upon receiving a confirmation request for information on possible products / services, the point information of the corresponding user is acquired from the point information storage unit based on the user identification information received from the point terminal, and the acquired point information Based on the store identification information and the point value included in the product, the product information of the product / service that can be purchased with the point value is acquired from the point service information storage unit, The management server according to claim 23, which transmits. A plurality of store terminals arranged in each of a plurality of stores that issue points corresponding to the purchase price to a user who has purchased goods or services, and a mobile communication terminal used by the user via a network A program used in a management server for managing points issued by the plurality of stores,
The point value given to the user, the user identification information that can identify the user, the store identification information that can identify the store in which the store terminal from which the point value is issued is installed, and the given Storing point information including the expiration date of the received point value in the point information storage unit for each user,
When the point information is received from any of the plurality of store terminals, a process of storing the received point information in the point information storage unit;
For the point information of each user stored in the point information storage unit, a remaining deadline until the expiration date of the point value included in the point information is calculated, and the calculated remaining deadline is equal to or less than a predetermined deadline A user information storage unit in which communication terminal identification information capable of identifying the mobile communication terminal is stored in advance in association with the user identification information based on the user identification information included in the point information. The management server computer is caused to execute a process of identifying the mobile communication terminal of the corresponding user and transmitting the information related to the points that have fallen below the predetermined time limit to the specified mobile communication terminal program. A plurality of store terminals arranged in each of a plurality of stores that issue points corresponding to the purchase price to a user who has purchased goods or services, and a mobile communication terminal used by the user via a network A program used in a management server for managing points issued by the plurality of stores,
The point value given to the user, the user identification information that can identify the user, the store identification information that can identify the store in which the store terminal from which the point value is issued is installed, and the given Storing point information including the expiration date of the received point value in the point information storage unit for each user,
When the point information is received from any of the plurality of store terminals, the received point information is stored in the point information storage unit, and based on the user identification information included in the received point information The user's mobile communication terminal is identified with reference to the user information storage unit, and the corresponding user's point from the point information storage unit based on the user identification information included in the received point information The program which makes the computer of the said management server perform the process which acquires information and transmits this acquired point information to the said specified mobile communication terminal.   Upon receiving from the mobile communication terminal user identification information of the user of the mobile communication terminal, store identification information regarding the point conversion source and the point conversion destination store, and receiving a point conversion request, from the mobile communication terminal The point information of the corresponding user is acquired from the point information storage unit based on the received user identification information, and the acquired point information is specified by the point conversion source store identification information received from the mobile communication terminal. The point value of the store is converted with reference to the first point conversion table in which the conversion rate of points is determined by the remaining expiration date of the expiration date, and the converted point value is received from the mobile communication terminal The process of adding to the point value of the store specified by the store identification information of the point conversion destination is the control server's control value. Further execute Yuta, program according to claim 26 or 27.   The point value obtained by performing the point conversion with reference to the first point conversion table is further determined based on the available range of points issued by the respective stores, the conversion rate of the points between the plurality of stores. 29. The program according to claim 28, further causing the computer of the management server to execute a point conversion process with reference to a second point conversion table.   Regarding the point information of each user stored in the point information storage unit, based on the point value and store identification information included in the point information, information on the product / service and the points at which the product / service can be purchased Products that can be purchased by periodically determining whether or not there are products and services that can be purchased by referring to the point service information storage unit in which the point service information including the value is stored in association with the store identification information When there is a service, the mobile communication terminal of the corresponding user is specified by referring to the user information storage unit based on the user identification information included in the point information, and the specified mobile communication terminal 30. Any one of claims 26 to 29, further causing the computer of the management server to execute a process of transmitting information on the purchaseable product / service. Program according to (1).   When receiving the user identification information of the user of the terminal from the mobile communication terminal and accepting a confirmation request for the point value related to the user of the terminal and information on a product / service that can be purchased, the mobile communication terminal Based on the received user identification information, the point information of the corresponding user is acquired from the point information storage unit, and the point service information is based on the store identification information and the point value included in the acquired point information The computer of the management server is further executed to acquire information on commodities / services that can be purchased with the point value from the storage unit and transmit the information on the acquired commodities / services to the mobile communication terminal. 30. The program according to 30.   Receiving user identification information stored in a user card from a point terminal connected to the management server via the communication network, and a point value related to the user of the user card and a purchaseable product / service When the information confirmation request is received, based on the user identification information received from the point terminal, the point service information including the product / service information and the point value at which the product / service can be purchased is the store identification information. The point information of the corresponding user is acquired from the associated point information storage unit, and the point is acquired from the point service information storage unit based on the store identification information and the point value included in the acquired point information. Information on products / services that can be purchased by value is acquired, and the information on the acquired products / services The process of transmitting the cement terminal further causes the execution to the management server computer program according to claim 29.

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