JPWO2009148109A1 - Point management system, server device, terminal device, program, and storage medium - Google Patents

Abstract

Conventionally, there is a system for exchanging electronic points provided by a plurality of providers. However, prior to the use of the points, the point user must exchange the points for the points to be used in advance. An object of this invention is to provide the electronic point exchange technique which can use a some electronic point simply. It is a point management system, and stores liquidation information in which a manager of a terminal device is associated with a liquidation point, information in which a type of point is associated with information on a conversion rate to a predetermined reference point, When points of a type different from the type of points issued by the administrator of the terminal device that accepted the use of points were used, the amount of points used using the conversion rate was converted into clearing points and converted. Clearing information is updated with clearing points.

Description

    The present invention relates to a technique for managing points.

  Conventionally, as a technology to mutually use electronic points such as service points provided by multiple providers, the rate at which a specific provider's service points are converted to another provider's service points is determined individually. There is a point exchange technique for exchanging (Patent Document 1).

Japanese Patent Laying-Open No. 2005-4621

  In the technique described in the above-mentioned Patent Document 1, it is possible to prevent an inappropriate increase in points that can be gained by repeating the exchange of points. Prior to use, the points must be redeemed for use in advance.

  Therefore, an object of the present invention is to provide a point exchange technique that can easily use a plurality of points.

  In order to solve the above problems, the point management technology according to the present application converts a plurality of points at the time of using points by using a conversion rate between a reference point and other points, and uses a plurality of points collectively. .

  For example, a point management system including a terminal device that is configured by a computer system and accepts use of points, and a clearing information storage unit that stores clearing information in which the administrator of the terminal device is associated with clearing points A conversion rate storage unit that associates and stores the type of point and information on the conversion rate to a predetermined reference point, and a type different from the type of point issued by the administrator of the terminal device that accepts the use of the point When a point is used, a conversion rate corresponding to the type of the used point is read from the conversion rate storage unit, and the usage amount of the used point is converted into a clearing point using the read conversion rate. The liquidation information is read from the conversion unit and the liquidation information storage unit, and the liquidation point converted by the conversion unit is used to perform the liquidation. Characterized in that it comprises a clearing information updating unit for updating the distribution, the.

  It is possible to provide a point exchange technique that can easily use a plurality of types of points.

It is a figure which shows the outline | summary of the electronic point exchange technique of this invention. It is a block diagram of the service point exchange system of this embodiment. It is a block diagram of the store point management server apparatus of this embodiment. It is a figure which shows the data structure of the shop point management table in this embodiment. It is a figure which shows the hardware constitutions of the shop point management server apparatus in this embodiment. It is a block diagram of the customer point management server apparatus of this embodiment. It is a figure which shows the data structure of the customer point management table in this embodiment. It is a figure which shows the hardware constitutions of the customer point management server apparatus in this embodiment. It is a block diagram of the point utilization terminal of this embodiment. It is a figure which shows the hardware constitutions of the point utilization terminal in this embodiment. It is a figure which shows the data structure of the accumulation | storage point information in this embodiment. It is a block diagram of the browser terminal of this embodiment. It is a figure which shows the hardware constitutions of the browser terminal in this embodiment. It is a block diagram of the reference | standard terminal of this embodiment. It is a figure which shows the hardware constitutions of the reference | standard terminal in this embodiment. It is a block diagram of the portable terminal of this embodiment. It is a figure which shows the hardware constitutions of the portable terminal in this embodiment. It is a figure which shows the processing flow of the registration process of the new store of this embodiment. It is a figure which shows the example of the new store registration screen of this embodiment. It is a figure which shows the processing flow of the service point issue process of this embodiment. It is a figure which shows the example of the service point issue screen of this embodiment. It is a figure which shows the processing flow (first half) of the service point use process of this embodiment. It is a figure which shows the processing flow (second half) of the service point use process of this embodiment. It is a figure which shows the example of the point use screen of this embodiment. It is a figure which shows the processing flow of the other store point utilization recording process of this embodiment. It is a figure which shows the processing flow of the point clearing process between stores of this embodiment. It is a figure which shows the example of the point settlement screen of this embodiment. It is a figure which shows the processing flow (first half) of the service point use process using the browser of this embodiment. It is a figure which shows the processing flow (second half) of the service point use process using the browser of this embodiment. It is a figure which shows the example of the point use screen using the browser of this embodiment. It is a figure which shows the data structure of the customer point management table in the modification of embodiment. It is a figure which shows the data structure of the accumulation | storage point information in the modification of embodiment. It is a figure which shows the example of the point use screen in the modification of embodiment. It is a figure which shows the example of the point use screen using the browser in the modification of embodiment.

  FIG. 1 is a diagram showing an outline of the electronic point exchange technique of the present invention.

  FIG. 1A is a diagram showing a relationship between issuers of electronic points in the electronic point exchange technique of the present invention.

  As shown in FIG. 1, in the electronic point exchange technology of the present invention, store A1002, store B1003, store C1004, store D1005, store E1006, and store F1007, which are issuers of electronic points, It is possible to exchange the issued electronic points with the reference point issuing store 1001 according to a predetermined conversion rate.

  That is, the customer can use, for example, the electronic point for the store A issued to the customer by the store A 1002 at the store B 1003 that issues a unique point different from the electronic point.

  The mechanism is that an electronic point exchange system, which will be described later, is used to convert points issued by the store A 1002 to the customer into reference points issued by the reference point issuing store 1001, and the converted reference points are further converted into points issued by the store B 1003. It is a mechanism to convert.

  With this mechanism, the point of the store A issued by the store A 1002 can be used as the point issued by the store B 1003 at the store B1003.

  FIG.1 (b) is a figure which shows the outline | summary of the flow of electronic point use in the electronic point exchange technique of this invention.

  In FIG. 1B, the electronic points issued to the customer by the store A 1002 to the store F 1007 and the reference point issuing store 1001 are collectively stored in a point card or the like possessed by the customer. The point card can independently record electronic points issued by the store A 1002 to the store F 1007 and the reference point issuing store 1001.

  Further, the points issued by the store A 1002 used at the store B 1003 are used from the accumulated points issued by the store A 1002 recorded on the point card.

  In addition, as a result of mutual use of electronic points, each store can perform necessary clearing in a lump with the reference store.

  The liquidation uses an electronic point exchange system to record, for each store, points used at other stores and points accepted for use of points issued by other stores. This is a mechanism to calculate the amount to be cleared between stores by offsetting the points used mutually between stores.

  For example, 2000 points (reference point conversion) of the store A issued by the store A1002 are used at the store B1003, and 1500 points (reference point conversion) of the store B issued by the store B are used at the store A1002. In this case, the store A pays an amount equivalent to 500 points (reference point conversion) to the reference point issuing store 1001, and the store B1003 pays an amount equivalent to 500 points (reference point conversion) from the reference point issuing store 1001. receive.

  FIG. 2 is a diagram showing an overview of a service point exchange system 1000 to which an embodiment of the present invention is applied.

  The service point exchange system 1000 accumulates various service points of different issuers while maintaining their independence. And when using the point, it is a system that makes it possible to integrate and use various service points of different issuers depending on the store to be used. At this time, by exchanging service points through one reference service point (hereinafter referred to as a reference point), various service points can be integrated and used.

  The service point exchange system 1000 includes a network 10, a store point management server device 1, a customer point management server device 2, a point use terminal 3, a browser terminal 4, and a reference terminal 6 that can be connected to the network 10. Is provided.

  The store point management server apparatus 1 is a server apparatus that manages service point exchange information between companies that issue service points. The store point management server device 1 is provided by an administrator who manages service points serving as a reference.

  The customer point management server device 2 is a server device that manages the usage status and accumulation status of service points of customers who use service points. The customer point management server device 2 is provided by an administrator who manages service points serving as a reference.

  The point use terminal 3 is a terminal used when issuing and using service points at a store or the like of a company that provides service points. Connected to the point use terminal 3 is a card reading device 5 for performing input / output with respect to a point card 7 such as an IC card for storing accumulated information of service points. The point use terminal 3 is provided by a company or the like that issues service points.

  The browser terminal 4 is a terminal device used when the customer uses the accumulated service points other than the storefront, for example, Internet shopping at home.

  The reference terminal 6 is a terminal used by an administrator or an operator of the store point management server device 1 and the customer point management server device 2 to instruct the store point management server device 1 and the customer point management server device 2 to operate. The reference terminal 6 is provided by an administrator who manages a reference service point.

  A plurality of the store point management server device 1, the customer point management server device 2, the point use terminal 3, the browser terminal 4, and the reference terminal 6 may be installed, or the point use terminal 3 The browser terminal 4 and the reference terminal 6 may be shared by a plurality of users.

  Moreover, there is no upper limit in any of the number of users, the store point management server device 1, the customer point management server device 2, the point use terminal 3, the browser terminal 4, and the reference terminal 6.

  For example, the store point management server device 1, the customer point management server device 2, and the reference terminal 6 are arranged in a computer center that provides a point exchange service, and the point use terminal 3 issues and uses service points. The browser terminal 4 is distributed at a store of a company store where the service point can be used.

  The point card 7 is an IC card or the like that stores accumulated point information 700 that is accumulated information of service points. However, the point card 7 is not limited to this, and the portable terminal 8 such as a cellular phone that can be input / output by the card reader 5. It may be.

  FIG. 3 is a diagram illustrating a functional configuration of the store point management server device 1.

  The store point management server device 1 includes a storage unit 120, a control unit 130, and a transmission / reception unit 140.

  The storage unit 120 includes a store point storage area 121 that stores a store point management table 150.

  FIG. 4 shows a configuration example of the store point management table 150.

  The store point management table 150 is a table for managing the usage status of service points, such as information on the use of issued service points as service points of other issuers, in units of issuers.

  Specifically, each record stored in the store point management table 150 includes a store identifier 151, a store number 152, a conversion rate 153 to a reference point, a store issuance point number 154, and other stores used. It has information about the points 155, the store points 156 used at other stores, and the clearing points 157.

  The store identifier 151 is information indicating an arbitrary identifier such as a name for identifying the issuer. For example, it is a non-overlapping number such as “A” or “B”.

  The store number 152 is information indicating a number that uniquely identifies the issuer. For example, it is a non-overlapping number such as “yyyyyy” or “123456”.

  The conversion rate 153 to the reference point is information indicating the conversion rate when the service point issued by the issuer is converted to the reference point. For example, “2 (times)”, “8 (times)”, and the like.

  For example, if the conversion rate is “2 (times)”, when converting 1 service point by the issuer to a reference point, conversion is made as 2 points (1 point × conversion rate double = 2 points). On the contrary, 2 points of reference points are converted as 1 point of service points by the issuer.

  The store issue point number 154 is information indicating the number of service points issued by the issuer himself. This number of service points is a unit of issuer service points.

  The used other store point 155 is the total amount of service points issued by other issuers used in the issuer's store for a certain period of time. The service points are converted into units of reference points.

  Store points 156 used at other stores are the total amount of service points used at the stores of other issuers for a certain period of service points issued by the issuer. The service points are converted into units of reference points.

  The liquidation point 157 is information indicating the amount of points that need to be liquidated with the issuance and use of service points with the person who manages the reference points. This service point is converted into a reference point unit.

  Returning to FIG.

  The control unit 130 of the store point management server device 1 includes a new store registration unit 131, an issue point recording unit 132, a point update unit 133, and a settlement information providing unit 134.

  Upon receiving an instruction for registering a new issuer from the reference terminal 6, the new store registration unit 131 adds a new issuer record to the store point management table 150.

  When receiving the store number and the number of issued points from the point use terminal 3, the issued point recording unit 132 increases the issued point number 154 of the corresponding store in the store point management table 150 by the number of issued points and stores it.

  When the point update unit 133 receives information on the service points used from the point use terminal 3, the point update unit 133 stores the used service points in the store point management table 150.

  For example, a case where a service point issued by a certain issuer (for example, store A) is used in a store of another issuer (for example, store B) will be described below.

  The point update unit 133 identifies the record corresponding to the store A by the issuer in the store point management table 150, and sets the used service point to “store point 156 used at another store” of the identified record. Add and update. The service points to be added are those converted to reference points at the point use terminal 3 and transmitted. And the point update part 133 receives the information which converted the point used in the shop B among the service points which the shop A issued into the reference | standard point. Then, the point update unit 133 adds the received information to the “used other store point 155” of the record corresponding to the store B and updates it.

  Further, the point update unit 133 calculates and updates the settlement point 157 for each issuer of service points.

  When the clearing information providing unit 134 receives a request for clearing processing from the reference terminal 6, the clearing information providing unit 134 transmits the information in the store point management table 150 to the reference terminal 6. After the clearing process, the store point management table 150 stores issuance point number 154, used other store points 155, store points 156 used in other stores, and clearing points 157 are initialized and new information is created. Prepare for a good record.

  The transmission / reception unit 140 is connected to the network 10, transmits information to other connected devices, and receives information from the other connected devices.

  FIG. 5 is a diagram illustrating a hardware configuration of the store point management server device 1.

  As shown in FIG. 5, the store point management server device 1 can communicate with other devices that can be connected to the network 10 via the network 10.

  The store point management server device 1 is a computer such as a client PC (personal computer), a workstation, a server device, various mobile phone terminals, and a PDA (Personal Digital Assistant).

  The store point management server device 1 includes a communication device 113, a computing device 114, a main storage device 115, an external storage device 116, and a bus 117 that connects the devices to each other.

  The communication device 113 is a device that communicates with other devices via a network such as the network 10.

  The arithmetic device 114 is an arithmetic device such as a CPU (Central Processing Unit).

  The main storage device 115 is a memory device such as a RAM (Random Access Memory).

  The external storage device 116 is a nonvolatile storage device such as a hard disk device or a flash memory.

  Here, the network 10 is a communication network such as a LAN (Local Area Network) or a wireless LAN, but may be a public network such as the Internet or a public wireless LAN, or other cable TV network or mobile phone network. Or a power line network.

  The new store registration unit 131, the issuance point recording unit 132, the point update unit 133, and the settlement information providing unit 134 of the store point management server device 1 illustrated in FIG. This is realized by a program that causes the system to perform processing.

  This program is stored in the main storage device 115 or the external storage device 116, loaded onto the main storage device 115 for execution, and executed by the arithmetic device 114.

  The storage unit 120 of the store point management server device 1 is realized by the main storage device 115 or the external storage device 116 of the store point management server device 1.

  The transmission / reception unit 140 of the store point management server device 1 is realized by the communication device 113 of the store point management server device 1.

  FIG. 6 is a diagram illustrating a functional configuration of the customer point management server device 2.

  The customer point management server device 2 includes a storage unit 220, a control unit 230, and a transmission / reception unit 240.

  The storage unit 220 includes a customer point storage area 221 that stores a customer point management table 250.

  FIG. 7 shows a configuration example of the customer point management table 250.

  The customer point management table 250 is a table for managing the service points issued by the issuer for each customer.

  Specifically, the records stored in the customer point management table 250 accumulate the store record number 253 and the service points issued for each issuer for each customer ID 251 that is information for identifying a customer. Storage information 257.

  The customer ID 251 is an ID (Identifier) for identifying a customer.

  The store record number 253 is the number of stored information records 256 included in the stored information 257.

  The store number 254 is a number for identifying a service point issuer.

  The accumulated point number 255 is information obtained by accumulating service points issued to the customer identified by the customer ID by the issuer indicated by the store number 254.

  The accumulated information 257 includes a plurality of accumulated information records 256 including a store number 254 and an accumulated point number 255.

  In addition, the storage unit 220 stores a conversion rate of service points distributed from the store point management server device 1 in a new store registration process to be described later.

  Returning to FIG.

  The control unit 230 of the customer point management server device 2 includes a customer point providing unit 231, a customer point updating unit 232, and a customer operation handling unit 233.

  When the customer point providing unit 231 receives an instruction from the point use terminal 3 to provide an accumulation status of service points for a specific customer, the customer point providing unit 231 relates to the number of accumulated service points for each customer stored in the customer point management table 250. Information is transmitted to the point use terminal 3.

  Upon receiving the customer ID, the store number, and the number of points from the point use terminal 3, the customer point update unit 232 identifies the customer information identified by the customer ID by the store number in the customer point management table 250. The accumulated information record 256 to be recorded is specified, and when the service point is issued, the accumulated point number 255 of the record is added and updated by the issued point number. When using service points, the number of received points is decreased from the accumulated points 255 and updated.

  The customer operation response unit 233 receives the service point use instruction from the browser terminal 4 that does not include the card reading device 5 instead of using the points from the point use terminal 3 that includes the card reading device 5. Are updated from the customer point management table 250.

  For example, the customer operation response unit 233 receives a service point usage instruction from the browser terminal 4 via a browser function that displays a screen based on HTML (Hyper Text Markup Language) or the like. Then, processing using the service point is performed, the configuration information of the confirmation screen of the processing is created by HTML or the like, and information including the configuration information of the confirmation screen is transmitted to the browser terminal 4. In addition, when the customer operation handling unit 233 receives a confirmation instruction regarding the use of service points from the browser terminal 4, the customer operation handling unit 233 updates the points stored in the customer point management table 250 by using the points accumulated by the user.

  The transmission / reception unit 240 is connected to the network 10, transmits information to other connected devices, and receives information from other connected devices.

  FIG. 8 is a diagram illustrating a hardware configuration of the customer point management server device 2.

  In the present embodiment, as shown in FIG. 8, the customer point management server device 2 can communicate with other devices that can be connected to the network 10 via the network 10.

  The customer point management server device 2 is a computer such as a client PC (personal computer), a workstation, a server device, various mobile phone terminals, or a PDA (Personal Digital Assistant).

  The customer point management server device 2 includes a communication device 213, an arithmetic device 214, a main storage device 215, an external storage device 216, and a bus 217 that connects the respective devices to each other.

  The communication device 213 is a device that communicates with other devices via a network such as the network 10.

  The arithmetic device 214 is an arithmetic device such as a CPU (Central Processing Unit).

  The main storage device 215 is a memory device such as a RAM (Random Access Memory).

  The external storage device 216 is a nonvolatile storage device such as a hard disk device or a flash memory.

  The customer point providing unit 231, the customer point updating unit 232, and the customer operation handling unit 233 of the customer point management server device 2 illustrated in FIG. 6 cause the arithmetic unit 214 of the customer point management server device 2 to perform processing. Realized by the program.

  This program is stored in the main storage device 215 or the external storage device 216, loaded onto the main storage device 215 for execution, and executed by the arithmetic device 214.

  The storage unit 220 of the customer point management server device 2 is realized by the main storage device 215 or the external storage device 216 of the customer point management server device 2.

  The transmission / reception unit 240 of the customer point management server device 2 is realized by the communication device 213 of the customer point management server device 2.

  FIG. 9 is a diagram illustrating a functional configuration of the point use terminal 3.

  The point use terminal 3 includes an input unit 371, an output unit 372, a transmission / reception unit 373, a storage unit 374, a control unit 380, and an external connection interface unit 385.

  The input unit 371 detects information input from the user and passes it to the control unit 380.

  The output unit 372 receives a display instruction from the control unit 380 or the like and outputs a screen display or the like.

  The transmission / reception unit 373 is connected to the network 10, transmits information to other connected devices, and receives information from other connected devices.

  The storage unit 374 stores various information such as an identifier for identifying a store to which the point use terminal 3 belongs. The storage unit 374 stores the store number assigned by the new store registration process described later as an identifier for identifying the store to which the point use terminal 3 belongs.

  The storage unit 374 stores the conversion rate of service points distributed from the store point management server device 1 in the new store registration process described later.

  The control unit 380 includes an input receiving unit 381, a display output unit 382, a point issuing unit 383, and a point using unit 384.

  The input receiving unit 381 passes the information received via the input unit 371 to the control unit 380.

  Upon receiving an instruction to display from the control unit 380, the display output unit 382 configures information to be output and causes the output unit 372 to output the information.

  The point issuing unit 383 issues and stores points to the point card 7 via the external connection interface unit 385 or the like. Alternatively, points are issued to the customer point management server device 2 and stored.

  The point use unit 384 uses points from the point card 7 via the external connection interface unit 385 and stores the points after use. Alternatively, the points are used from the customer point management table 250 of the customer point management server device 2 and the used points are stored.

  Note that the point use unit 384 converts the plurality of types of points acquired from the point card 7 or the customer point management table 250 according to the conversion rate of service points corresponding to the identifier for identifying the store to which the point use terminal 3 belongs. .

  The external connection interface unit 385 performs input / output with respect to the card reader 5.

  FIG. 10 is a diagram illustrating a hardware configuration of the point use terminal 3.

  In the present embodiment, as shown in FIG. 10, the point use terminal 3 can communicate with other devices that can be connected to the network 10 via the network 10.

  The point use terminal 3 is a computer such as a client PC (personal computer), a workstation, a server device, various mobile phone terminals, or a PDA (Personal Digital Assistant).

  The point use terminal 3 includes an input device 391, an output device 392, an arithmetic device 393, a main storage device 394, an external storage device 395, a communication device 396, and an external connection IF (Interface) 398. Are connected to each other.

  The input device 391 is a device that receives input from, for example, a keyboard, mouse, touch pen, or other pointing device.

  The output device 392 is a device that performs display, such as a display.

  The arithmetic device 393 is an arithmetic device such as a CPU (Central Processing Unit).

  The main storage device 394 is a memory device such as a RAM (Random Access Memory).

  The external storage device 395 is a nonvolatile storage device such as a hard disk device or a flash memory.

  The communication device 396 is a device that communicates with other devices via a network such as the network 10.

  The external connection IF 398 is a device that performs input / output control with another device connected according to a connection protocol such as USB (Universal Serial Bus).

  The external connection IF 398 of the point use terminal 3 can be connected to the card reader 5 to perform input / output control.

  The card reader 5 reads / writes information from / to the point card 7 or the portable terminal 8 by communicating with a card reader response unit provided in the point card 7 or the portable terminal 8. When performing input / output processing with the point card 7 or the portable terminal 8, the card reader 5 may perform processing via wireless communication of a predetermined frequency, for example, or read information such as magnetism, You may write.

  The point card 7 stores the accumulated point information 700 in a rewritable manner.

  FIG. 11 is a diagram showing the structure of the accumulation point information 700. As shown in FIG.

  The record stored in the accumulation point information 700 has a customer ID 710, a store record number 711, and accumulation information 715 for accumulating service points issued for each issuer.

  The customer ID 710 is an ID (Identifier) for identifying the customer.

  The store record number 711 is the number of stored information records 714 included in the stored information 715.

  The store number 712 is a number for identifying a service point issuer.

  The accumulated point number 713 is information obtained by accumulating service points issued to the customer identified by the customer ID by the issuer indicated by the store number 712.

  The accumulated information 715 includes a plurality of accumulated information records 714 including a store number 712 and an accumulated point number 713.

  Returning to the description of FIG.

  The input receiving unit 381, the display output unit 382, the point issuing unit 383, and the point using unit 384 of the point using terminal 3 illustrated in FIG. 9 are programs that cause the arithmetic device 393 of the point using terminal 3 to perform processing. It is realized by.

  This program is stored in the main storage device 394 or the external storage device 395, loaded onto the main storage device 394 for execution, and executed by the arithmetic device 393.

  Further, the input unit 371 of the point use terminal 3 is realized by the input device 391 of the point use terminal 3, and the output unit 372 is realized by the output device 392.

  The transmission / reception unit 373 of the point use terminal 3 is realized by the communication device 396 of the point use terminal 3.

  The storage unit 374 of the point use terminal 3 is realized by the main storage device 394 or the external storage device 395 of the point use terminal 3.

  The external connection interface unit 385 of the point use terminal 3 is realized by the external connection IF 398 of the point use terminal 3.

  FIG. 12 is a diagram illustrating a functional configuration of the browser terminal 4.

  The browser terminal 4 includes an input unit 471, an output unit 472, a transmission / reception unit 473, and a control unit 480.

  The input unit 471 detects information input from the user and passes it to the control unit 480.

  The output unit 472 receives a display instruction from the control unit 480 or the like and outputs a screen display or the like.

  The transmission / reception unit 473 connects to the network 10, transmits information to other connected devices, and receives information from other connected devices.

  The control unit 480 includes an input receiving unit 481, a display output unit 482, and a browser unit 483.

  The input reception unit 481 passes the information received via the input unit 471 to the control unit 480.

  When the display output unit 482 receives an instruction to display from the control unit 480, the display output unit 482 configures information to be output and causes the output unit 472 to output the information.

  The browser unit 483 can communicate with other devices that can be connected to the network 10 via the transmission / reception unit 473 and the like, and receives screen display information configured by HTML provided by the other devices. It is possible to receive the user's operation on the displayed screen through the input receiving unit 481.

  FIG. 13 is a diagram illustrating a hardware configuration of the browser terminal 4.

  As shown in FIG. 13, the browser terminal 4 can communicate with other devices that can be connected to the network 10 via the network 10.

  The browser terminal 4 is a computer such as a client PC (personal computer), a workstation, a server device, various mobile phone terminals, or a PDA (Personal Digital Assistant).

  The browser terminal 4 includes an input device 491, an output device 492, an arithmetic device 493, a main storage device 494, an external storage device 495, a communication device 496, and a bus 497 that connects these devices to each other. .

  The input device 491 is a device that accepts input from, for example, a keyboard, mouse, touch pen, or other pointing device.

  The output device 492 is a device that performs display, such as a display.

  The arithmetic device 493 is an arithmetic device such as a CPU (Central Processing Unit).

  The main storage device 494 is a memory device such as a RAM (Random Access Memory).

  The external storage device 495 is a nonvolatile storage device such as a hard disk device or a flash memory.

  The communication device 496 is a device that communicates with other devices via a network such as the network 10.

  The input receiving unit 481, the display output unit 482, and the browser unit 483 of the browser terminal 4 illustrated in FIG. 12 are realized by a program that causes the arithmetic device 493 of the browser terminal 4 to perform processing.

  This program is stored in the main storage device 494 or the external storage device 495, loaded onto the main storage device 494 for execution, and executed by the arithmetic device 493.

  The input unit 471 of the browser terminal 4 is realized by the input device 491 of the browser terminal 4, and the output unit 472 is realized by the output device 492.

  The transmission / reception unit 473 of the browser terminal 4 is realized by the communication device 496 of the browser terminal 4.

  FIG. 14 is a diagram illustrating a functional configuration of the reference terminal 6.

  The reference terminal 6 includes an input unit 671, an output unit 672, a transmission / reception unit 673, a storage unit 674, and a control unit 680.

  The input unit 671 detects information input from the user and passes it to the control unit 680.

  The output unit 672 receives a display instruction from the control unit 680 or the like and outputs a screen display or the like.

  The transmission / reception unit 673 is connected to the network 10, transmits information to other connected devices, and receives information from other connected devices.

  The storage unit 674 stores various information such as an identifier for identifying a store to which the reference terminal 6 belongs. The storage unit 674 stores the store number assigned by the new store registration process described later as an identifier for identifying the store to which the reference terminal 6 belongs.

  The control unit 680 includes an input receiving unit 681, a display output unit 682, a registration request unit 683, and a point clearing unit 684.

  The input receiving unit 681 passes the information received via the input unit 671 to the control unit 680.

  When receiving an instruction to display from control unit 680, display output unit 682 configures information to be output and causes output unit 672 to output the information.

  The registration request unit 683 newly registers an issuer who participates in mutual use of service points. Specifically, when the registration request unit 683 receives the designation of the identifier of the issuer newly participating in the service point exchange and the conversion rate of the service point to be issued to the reference point, the store point management server device Ask 1 to register.

  The point clearing unit 684 adds the service points exchanged within a predetermined period (for example, one month), and displays information on the contents to be accounted for for mutual use of the service points of each store via the display output unit 682. Present. Specifically, the clearing points calculated by the store point management server device 1 are acquired from the store point management server device 1 via the network 10 and output via the output unit 672.

  FIG. 15 is a diagram illustrating a hardware configuration of the reference terminal 6.

  In the present embodiment, as shown in FIG. 15, the reference terminal 6 can communicate with other devices that can be connected to the network 10 via the network 10.

  The reference terminal 6 is a computer such as a client PC (personal computer), a workstation, a server device, various mobile phone terminals, or a PDA (Personal Digital Assistant).

  The reference terminal 6 includes an input device 691, an output device 692, a communication device 693, an arithmetic device 694, a main storage device 695, an external storage device 696, and a bus 697 that connects these devices to each other. .

  The input device 691 is a device that accepts input from, for example, a keyboard, mouse, touch pen, or other pointing device.

  The output device 692 is a device that performs display, such as a display.

  The communication device 693 is a device that communicates with other devices via a network such as the network 10.

  The arithmetic device 694 is an arithmetic device such as a CPU (Central Processing Unit).

  The main storage device 695 is a memory device such as a RAM (Random Access Memory).

  The external storage device 696 is a nonvolatile storage device such as a hard disk device or a flash memory.

  The input receiving unit 681, the display output unit 682, the registration requesting unit 683, and the point clearing unit 684 of the reference terminal 6 shown in FIG. 14 are realized by a program that causes the arithmetic unit 694 of the reference terminal 6 to perform processing. Is done.

  This program is stored in the main storage device 695 or the external storage device 396, loaded onto the main storage device 395 for execution, and executed by the arithmetic device 394.

  The input unit 671 of the reference terminal 6 is realized by the input device 691 of the reference terminal 6, and the output unit 672 is realized by the output device 692.

  The transmission / reception unit 673 of the reference terminal 6 is realized by the communication device 693 of the reference terminal 6.

  The storage unit 674 of the reference terminal 6 is realized by the main storage device 695 or the external storage device 696 of the reference terminal 6.

  FIG. 16 is a diagram illustrating a functional configuration of the mobile terminal 8.

  The mobile terminal 8 includes an input unit 871, an output unit 872, a transmission / reception unit 873, a storage unit 874, and a control unit 880.

  The input unit 871 detects information input from the user and passes it to the control unit 880.

  In response to a display instruction from the control unit 880 or the like, the output unit 872 outputs screen display information and the like.

  The transmission / reception unit 873 is connected to the network 10, transmits information to other connected devices, and receives information from other connected devices.

  The storage unit 874 stores the accumulation point storage area 800. In addition, various information such as an identifier of the mobile terminal 8 is stored.

  The control unit 880 includes an input receiving unit 881, a display output unit 882, a browser unit 883, and a card reader response unit 884.

  The input receiving unit 881 passes the information received via the input unit 871 to the control unit 880.

  Upon receiving an instruction to display from the control unit 680, the display output unit 882 configures information to be output and causes the output unit 872 to output the information.

  The browser unit 883 acquires information regarding screen display from other devices via the network 10, configures a screen to be displayed according to the acquired information, and causes the display output unit 882 to display the screen. In addition, the browser unit 883 receives an operation from the user on the displayed screen via the input reception unit 881, and the control unit 880 performs processing according to the operation. For example, upon receiving an instruction to transition to the next screen, the browser unit 883 connects to the network 10 via the transmission / reception unit 873, and is created from another device or the like via the network 10 in a language such as HTML. Acquire and display information for configuring the screen.

  Specifically, when using the service point, the browser unit 883 requests the customer point management server device 2 for a screen for inputting an instruction for use, and a screen for realizing the procedure for use. Is displayed and input is accepted.

  The card reader response unit 884 performs a response process for reading / writing the accumulated point storage area 800 stored in the storage unit 874 by the card reading device 5 provided in the point use terminal 3. The accumulation point storage area 800 is an area for storing information having the same structure as the accumulation point information 700.

  For example, when receiving an information provision request irradiated from the card reader 5, the card reader response unit 884 reads information stored in the accumulation point storage area 800. Then, for example, the read information is superimposed on the radio wave of a predetermined frequency and transmitted to the card reader 5.

  Further, for example, when an information update request irradiated from the card reader 5 is received, the card reader response unit 884 updates information in the accumulation point storage area 800. Then, the card reader 5 transmits the result of updating the radio wave having a predetermined frequency in a superimposed manner.

  FIG. 17 is a diagram illustrating a hardware configuration of the mobile terminal 8.

  In the present embodiment, as shown in FIG. 17, the mobile terminal 8 can communicate with other devices that can be connected to the network 10 via the network 10.

  The mobile terminal 8 is, for example, a computer such as various mobile phone terminals, a client PC (personal computer), a workstation, a server device, or a PDA (Personal Digital Assistant).

  The portable terminal 8 includes an input device 891, an output device 892, an arithmetic device 893, a main storage device 894, an external storage device 895, a communication device 896, and a bus 897 that connects the devices to each other. .

  The input device 891 is a device that accepts inputs such as a numeric keypad, a keyboard, a mouse, a touch pen, and other pointing devices used for mobile phones, for example.

  The output device 892 is a device that performs display, such as a display.

  The arithmetic device 893 is an arithmetic device such as a CPU (Central Processing Unit).

  The main storage device 894 is a memory device such as a RAM (Random Access Memory).

  The external storage device 895 is a nonvolatile storage device such as a flash memory or a hard disk device.

  The communication device 896 is a device that communicates with other devices via a network such as the network 10.

  The input reception unit 881, the display output unit 882, the browser unit 883, and the card reader response unit 884 of the mobile terminal 8 illustrated in FIG. 16 are realized by a program that causes the arithmetic device 893 of the mobile terminal 8 to perform processing. Is done.

  This program is stored in the main storage device 894 or the external storage device 895, loaded onto the main storage device 894 for execution, and executed by the arithmetic device 893.

  The input unit 871 of the mobile terminal 8 is realized by the input device 891 of the mobile terminal 8, and the output unit 872 is realized by the output device 892.

  The transmission / reception unit 873 of the mobile terminal 8 is realized by the communication device 896 of the mobile terminal 8.

  The storage unit 874 of the mobile terminal 8 is realized by the main storage device 894 or the external storage device 895 of the mobile terminal 8.

  [Description of Operation] The flow of each process related to mutual use of service points in this embodiment will be described with reference to the drawings.

  FIG. 18 is a flowchart showing a flow of registering a new store for mutual use of service points in the reference terminal 6.

  First, when the registration request unit 683 of the reference terminal 6 receives an instruction to start the registration process from a user such as an operator via the input reception unit 681, the new store registration screen 30 is displayed on the output unit 672 (Step 672). S001).

  Specifically, first, the registration request unit 683 of the reference terminal 6 receives an instruction to start a new registration process from the user via the input receiving unit 681. Next, the registration request unit 683 instructs the display output unit 682 to display the new store registration screen 30 shown in FIG. 19, and the display output unit 682 instructs the output unit 672 to display the new store registration screen 30. .

  FIG. 19A is a diagram illustrating a screen example of the new store registration screen 30.

  The new store registration screen 30 includes a new store name input column 31, a point conversion rate input column 32, and a registration button 33.

  The new store name input column 31 is a column that accepts input of an identifier such as the name of a store to be newly registered. For example, the new store name input field 31 accepts input of information such as “A (store name)” and “B (company name)”.

  The point conversion rate input column 32 is a column for receiving an input of a conversion rate when converting a service point issued by a newly registered store into a reference point. For example, the point conversion rate input field 32 accepts input of information regarding the magnification at the time of conversion, such as “2 (times)” and “8 (times)”.

  Upon receiving an input instruction, the registration button 33 requests registration of information input in the new store name input field 31 and the point conversion rate input field 32 to a predetermined server device (for example, the store point management server device 1). A button for starting processing to be transmitted via the unit 683.

  Next, the registration request unit 683 receives input information to the new store registration screen 30 via the input reception unit 681 (step S002).

  Specifically, the registration request unit 683 receives information input by the user via the input receiving unit 681 for the new store name input field 31 and the point conversion rate input field 32 of the new store registration screen 30. .

  Next, the registration request unit 683 configures new store registration information based on the input information received in step S002 (step S003).

  Specifically, the registration request unit 683 converts the input content of the new store name input field 31 and the input content of the point conversion rate input field 32 received in step S002 into a new store name and a reference point, respectively. Construct new store registration information including as a rate.

  Next, the registration request unit 683 transmits the new store registration information configured in step S003 to a predetermined server device (for example, the store point management server device 1) (step S004).

  Specifically, the registration request unit 683 transmits a registration request including the registration information of the new store configured in step S003 to the store point management server device 1 via the transmission / reception unit 673.

  Subsequently, the new store registration unit 131 of the store point management server device 1 receives the registration information of the new store transmitted in step S004 from the registration request unit 683 of the reference terminal 6 (step S005).

  The new store registration unit 131 registers a new store in the store point management table 150 based on the new store registration information received in step S005 (step S006).

  Specifically, the new store registration unit 131 sets the new store name included in the new store registration information received in step S005 and the conversion rate to the reference point, as the store name 151 in the store point management table 150, respectively. A new record to be set to the conversion rate 153 to the reference point is created.

  Then, the new store registration unit 131 creates and registers store number information to be given to the registered new store (step S007).

  Specifically, the new store registration unit 131 creates store number information, which is a unique identifier for identifying the new store registered in step S006, based on a random number. Of course, it is not limited to those based on random numbers, and may be created based on serial numbers that do not overlap. The new store registration unit 131 sets the created store number information in the store number 152 of the store point management table 150.

  Then, the new store registration unit 131 transmits the store number information created in step S007 to the reference terminal 6 that is the request source (step S008).

  Specifically, the new store registration unit 131 transmits the store number information created in step S007 to the reference terminal 6 via the transmission / reception unit 140.

  Next, the reference terminal 6 receives the store number information transmitted from the store point management server device 1 in step S008 (step S009).

  Specifically, when the transmission / reception unit 673 of the reference terminal 6 receives the store number information transmitted from the store point management server device 1, it passes it to the registration request unit 683.

  Then, the registration request unit 683 displays the store number information received in step S009 on the new store registration screen 30 (step S010).

  Specifically, the registration request unit 683 displays the store number information in the store number column 34 of the new store on the new store registration screen 30 shown in FIG.

  FIG. 19B is a diagram showing a new store registration screen 30. This screen is a screen shown subsequent to the screen of FIG. 19A which is the screen shown in step S001 of the new store registration process.

  The new store registration screen 30 has a new store name input column 31, a point conversion rate input column 32, a registration button 33, and a store number column 34 of a new store.

  The new store name input field 31, the point conversion rate input field 32, and the registration button 33 are the same as the display information in FIG.

  The store number column 34 of a new store is a column in which the registration request unit 683 displays the store number information delivered from the transmission / reception unit 673 in step S009.

  The new store registration unit 131 of the store point management server device 1 then stores the registered store number 152 of the new store and the conversion rate 153 of the service points into the reference point for the point use terminal 3 and the customer point management server device 2. Is distributed at a predetermined timing (for example, at night on the day). Then, the point using terminal 3 stores the distributed information in the storage unit 374. Moreover, the customer point management server apparatus 2 stores the distributed information in the storage unit 220.

  The above is the flow of the new store registration process.

  Through the new store registration process, each store as a service point issuer can start a service point mutual use service.

  FIG. 20 is a flowchart showing the flow of processing for issuing a service point using the point use terminal 3 at a store.

  First, when the point issuing unit 383 of the point use terminal 3 receives an instruction to start the point issuing process from a user such as a store staff through the input receiving unit 381, the point issuing screen 40 is displayed on the output unit 372. (Step S101).

  Specifically, first, the point issuing unit 383 of the point using terminal 3 receives an instruction to start the point issuing process from the user via the input receiving unit 381. Next, the point issuing unit 383 instructs the display output unit 382 to display the point issuing screen 40 shown in FIG. 21, and the display output unit 382 instructs the output unit 372 to display the point issuing screen 40.

  FIG. 21A is a diagram illustrating a screen example of the point issuance screen 40.

  The point issuance screen 40 includes a store number display field 41, a point storage destination (card) input field 42, a point storage destination (center) input field 43, a customer ID input field 44, and an issuance point number input field 45. , And a start button 46.

  The store number display column 41 is a column that displays a number for identifying a store in which the point use terminal 3 is installed. For example, a store number such as “BBBB” is displayed in the store number display column 41.

  The point storage destination (card) input field 42 is a field for receiving an input for designating the storage destination of the service points to be issued as the point card 7 or the portable terminal 8. For example, the point storage destination (card) input field 42 receives input of selected or non-selected binary information.

  The point storage destination (center) input field 43 is a field for receiving an input for designating the storage point of the service points to be issued as the customer point management server device 2. For example, the point storage location (center) input field 43 accepts input of selected or unselected binary information. The point storage destination (card) input field 42 and the point storage destination (center) input field 43 are preferably radio buttons that can select only one of them.

  The customer ID input column 44 is a column that accepts an input of a customer ID that identifies a customer for whom a service point is issued. For example, input of information relating to an identifier for identifying a customer such as “gggggg” is accepted in the customer ID input field 44.

  The issue point number input column 45 is a column for receiving input of service points to be issued.

  When the start button 46 receives an input instruction, the input information to the point storage destination (card) input field 42, the input information to the point storage destination (center) input field 43, and the input information to the customer ID input field 44 And a button for starting processing for transmitting the input information to the issuance point number input field 45 to a predetermined server device (for example, the customer point management server device 2) via the point issuance unit 383.

  Next, the point issuing unit 383 receives input information to the point issuing screen 40 via the input receiving unit 381 (step S102).

  Specifically, when the point issuing unit 383 receives an input instruction to the start button 46 of the point issuing screen 40, the point storage destination (card) input field 42, the point storage destination (center) input field 43, the customer Information input by the user to the ID input field 44 and the issue point number input field 45 is received via the input receiving unit 381.

  Regarding the input information in the customer ID input field 44, the point issuing unit 383 uses the card reader 5 to obtain the customer from the information obtained from the accumulated point information 700 of the point card 7 or the accumulated point information 800 of the portable terminal 8. Information corresponding to the ID may be specified and input.

  Next, the point issuing unit 383 determines whether or not the point card 7 or the portable terminal 8 is designated as the storage destination of the service points to be issued from the input information received in step S102 (step S103).

  Specifically, the point issuing unit 383 determines whether the information input to the point storage destination (card) input field 42 among the input information received in step S102 is “selection”.

  Next, when the information input in the point storage destination (card) input field 42 is “selection” (“Yes” in step S103), the point issuing unit 383 passes through the external connection interface unit 385. The accumulated point information 700 stored in the point card 7 or the portable terminal 8 is read via the connected card reader 5 (step S104).

  Then, the point issuing unit 383 adds the service points to be issued to the accumulated points of the own store in the read accumulated point information 700 (step S105).

  Specifically, the point issuing unit 383 identifies the store number 712 to be the own store from the read accumulated point information 700, and acquires the accumulated point 713. Then, the point issuing unit 383 acquires the result obtained by adding the information input in the issued point number input field 45 to the accumulation point 713 in step S102.

  Next, the point issuing unit 383 updates the record 714 corresponding to the store number 712 of the own store with the result of addition in step S105 as the new accumulated point number 713 (step S106).

  Then, the point issuing unit 383 updates the point issuing screen 40 and displays the new accumulated point number added in step S105 or step S115 in the accumulated point number display column 47 described later. Then, the point issuing unit 383 transmits the store number of the accumulated point information of the customer updated in step S106 or step S116 and the updated accumulated point number to the store point management server device 1 (step S107).

  FIG. 21B is a diagram illustrating a screen example of the point issuance screen 40.

  The point issuance screen 40 includes a store number display field 41, a point storage destination (card) input field 42, a point storage destination (center) input field 43, a customer ID input field 44, and an issuance point number input field 45. , An accumulated point number display field 47 and a confirmation button 48.

  The store number display field 41, the point storage destination (card) input field 42, the point storage destination (center) input field 43, the customer ID input field 44, and the issued point number input field 45 are shown in FIG. This is the same as the point issuance screen shown in

  The accumulated point number display column 47 is a column for displaying the accumulated amount of service points accumulated as a result of issuing service points.

  The confirmation button 48 is a button for ending the point issuing screen 40 when an input instruction is accepted.

  Next, the issue point recording unit 132 of the store point management server device 1 receives the store number information and the number of issued points transmitted from the point use terminal 3 in step S107 (step S108).

  Then, the issuance point recording unit 132 adds the issuance point number to the issuance point number of the store of the store number received in the store point management table 150 (step S109).

  Specifically, the issuance point recording unit 132 identifies a record in the store point management table 150 whose store number 152 matches the store number information received in step S108. Then, the issuance point recording unit 132 adds the issuance point number received in step S108 to the issuance point number 154 of the store of the specified record, and stores it.

  In step S103, when the information input in the point storage destination (card) input field 42 is not “selection” (“No” in step S103), the point issuing unit 383 obtains the customer ID acquired in step S102. Information input to the input field 44 is transmitted to the customer point management server device 2 (step S110).

  Next, the customer point providing unit 231 of the customer point management server device 2 receives the customer ID information transmitted from the point use terminal 3 in step S110 (step S111).

  And the customer point provision part 231 specifies the record from which the customer ID 251 and customer ID received in step S111 correspond among the records of the customer point management table 250 (step S112).

  Then, the customer point providing unit 231 transmits accumulated information 257 including a plurality of records 256 including the store number 254 and the accumulated point number 255 of the record identified in step S112 to the request source as accumulated point information (step S113).

  Next, the point issuing unit 383 of the point use terminal 3 receives the accumulated point information transmitted from the customer point management server device 2 in step S113 (step S114).

  Then, the point issuing unit 383 adds the service points to be issued to the accumulated points of the store in the accumulated point information received in step S114 (step S115).

  Specifically, the point issuing unit 383 identifies the store number 254 that matches the store number (stored in the storage unit 374) of the store in the received accumulated point information, and acquires the accumulated point 255. To do. Then, the point issuing unit 383 acquires the result obtained by adding the information input in the issued point number input field 45 in step S102 to the accumulation point 255.

  Next, the point issuing unit 383 updates the record 256 corresponding to the store number 254 of the own store, using the result of addition in step S115 as a new accumulated point number 255. Then, the point issuing unit 383 transmits the accumulated point information including the updated record 256 and the customer ID acquired in step S102 to the customer point management server device 2 (step S116).

  And the customer point update part 232 of the customer point management server apparatus 2 receives customer ID and accumulation | storage point information which were transmitted by step S116 (step S117).

  And the customer point update part 232 updates the information of a storage point using a storage point information about the record of the customer point management table 250 corresponding to the customer ID received by step S117 (step S118).

  Specifically, the customer point update unit 232 identifies a record in the customer point management table 250 corresponding to the customer ID received in step S117. Then, the customer point update unit 232 updates the store record number 253, the store number 254, and the storage point 255 using the storage point information received in step S117.

  And the point issuing part 383 performs the process after step S107 after implementation of step S116.

  The above is the service point issuing process.

  In the processing of step S104 to step S106, the processing is performed on the accumulated point information 700 of the point card 7, but the card reading device 5 performs the reading on the mobile terminal 8 instead of the point card 7. Thus, it is possible to process the accumulated point information 800 as a target.

  Service point issuance processing enables each store to issue a service point that enables mutual use of the service point to the customer.

  22 and 23 are flowcharts showing a flow of using service points using the point use terminal 3 at a store.

  First, when the point use unit 384 of the point use terminal 3 receives an instruction to start the point use process from a user such as a store staff through the input reception unit 381, the point use screen 50 is displayed on the output unit 372. (Step S201).

  Specifically, first, the point use unit 384 of the point use terminal 3 receives an instruction to start the point use process from the user via the input reception unit 381. Next, the point use unit 384 instructs the display output unit 382 to display the point use screen 50 shown in FIG. 24, and the display output unit 382 instructs the output unit 372 to display the point use screen 50.

  FIG. 24A is a diagram illustrating a screen example of the point use screen 50.

  The point use screen 50 includes a store number display field 51, a point storage destination (card) input field 52, a point storage destination (center) input field 53, a customer ID input field 54, and a used point number input field 55. , And a use button 56.

  The store number display column 51 is a column for displaying a number for identifying a store where the point use terminal 3 is installed. For example, the store number display field 51 displays a store number such as “BBBB”.

  The point storage destination (card) input field 52 is a field for receiving an input for designating the storage point (use source) of the service points to be used as the point card 7 or the portable terminal 8. For example, the point storage location (card) input field 52 accepts input of selected or unselected binary information.

  The point storage destination (center) input field 53 is a field for accepting an input for designating the storage point (use source) of the service point to be used as the customer point management server device 2. For example, the point storage destination (center) input field 53 receives input of selected or non-selected binary information. The point storage destination (card) input field 52 and the point storage destination (center) input field 53 are preferably radio buttons that can select only one of them.

  The customer ID input column 54 is a column for receiving an input of a customer ID for identifying a customer for whom a service point is issued. For example, input of information relating to an identifier for identifying a customer such as “gggggg” is accepted in the customer ID input field 54.

  The used point number input column 55 is a column for receiving an input of service points used for the issue point conversion of the store.

  When the use button 56 accepts an input instruction, the input information to the point storage destination (card) input field 52, the input information to the point storage destination (center) input field 53, and the input information to the customer ID input field 54 And a button for starting processing for transmitting the input information to the used point number input field 55 to a predetermined server device (for example, the customer point management server device 2) via the point use unit 384.

  Next, the point use unit 384 receives input information to the point use screen 50 via the input receiving unit 381 (step S202).

  Specifically, upon receiving an input instruction to the use button 56 on the point use screen 50, the point use unit 384 receives a point storage destination (card) input field 52, a point storage destination (center) input field 53, a customer Information input by the user to the ID input field 54 and the used point number input field 55 is received via the input receiving unit 381.

  Regarding the input information in the customer ID input field 54, the point use unit 384 uses the card reader 5 to acquire the customer from the information obtained from the accumulated point information 700 of the point card 7 or the accumulated point information 800 of the portable terminal 8. Information corresponding to the ID may be specified and input.

  Next, the point use unit 384 determines whether or not the point card 7 or the portable terminal 8 is designated as the use source and storage destination of the service point to be used from the input information received in step S202 (step S203). .

  Specifically, the point use unit 384 determines whether the information input to the point storage destination (card) input field 52 among the input information received in step S202 is “selection”.

  Next, when the information input in the point storage destination (card) input field 52 is “selection” (“Yes” in step S203), the point use unit 384 passes through the external connection interface unit 385. The accumulated point information 700 stored in the point card 7 is read via the connected card reader 5 (step S204).

  On the other hand, when the information input to the point storage destination (card) input field 52 is not “selection” in step S203 (“No” in step S203), the point use unit 384 acquires it in step S202. Information input to the customer ID input field 54 is transmitted to the customer point management server apparatus 2 (step S205).

  Next, the customer point providing unit 231 of the customer point management server device 2 receives the customer ID information transmitted from the point use terminal 3 in step S205 (step S206).

  And the customer point provision part 231 specifies the record from which the customer ID 251 and customer ID received in step S206 correspond among the records of the customer point management table 250 (step S207).

  Then, the customer point providing unit 231 transmits accumulated information 257 including a plurality of records 256 including the store number 254 and the accumulated point number 255 of the record identified in step S207 to the request source as accumulated point information (step S208). ).

  Next, the point use unit 384 of the point use terminal 3 receives the accumulated point information transmitted from the customer point management server device 2 in step S208 (step S209).

  Then, the point use unit 384 creates display information by converting the accumulated points of other stores into the service points of the own store from the accumulated point information 700 read in step S204 or the accumulated point information received in step S209. (Step S210).

  Specifically, the point use unit 384 specifies a store number as the own store from the accumulated point information, and acquires the accumulated point. In addition, the point use unit 384 reads out the stored points of other stores from the acquired stored point information, and for each stored point, based on the conversion rate to the reference point stored in the area (not shown) of the storage unit 374 in advance. To convert to a reference point, and convert the converted reference point to the store point of the store to obtain.

  Next, the point use unit 384 performs ranking in order to identify a breakdown that uses the result of the accumulated points of other stores converted into the service points of the own store in step S210 (step S211).

  Specifically, when the point use unit 384 uses the result of the accumulated points of other stores, it is necessary to determine the order in which the points are used so that the point use amount of the other stores is not biased. The order for determining the order is generated randomly (randomly). For example, the point use unit 384 arranges the stores of its own store and other stores in ascending order in the order of the store numbers, randomly selects one store therefrom, and selects a random number in the direction determined by the random number for the selected store. The order is determined by lowering the relative rank by the amount determined by (1) or by repeating the number of times selected by random numbers.

  Of course, not limited to this method, as a method of obtaining a random ranking, the point use unit 384 may assign a random number to each store and determine the ranking in order of the largest value.

  Further, the order is not limited to this method, and the order shown in the previous use may be moved up, and the order may be specified so that rotation is performed so that the point that was the previous leader is the lowest.

  Next, the point use unit 384 causes the output unit 372 to display accumulated point information including other stores converted into the service points of the own store in step S210 according to the ranking determined in step S211 (step S212).

  Specifically, the point use unit 384 causes the output unit 372 to display according to the ranking determined in step S211.

  Next, the point use unit 384 acquires the use points received in step S202 (step S221).

  And the point use part 384 allocates the service point to be used for every issuer according to the order | rank determined in step S211, and the point use screen 50 is comprised and displayed on the display part 372 (step S222).

  Here, FIG. 24B is a diagram illustrating a screen example of the point use screen 50.

  The point use screen 50 includes a store number display column 51, a point storage destination (card) input column 52, a point storage destination (center) input column 53, a customer ID input column 54, a store name display column 57, a store It has a number display field 58, an accumulated point number display field 59, a used point number display field 60, a used point meter display field 61, and a confirmation button 62.

  The store number display field 51, the point storage destination (card) input field 52, the point storage destination (center) input field 53, and the customer ID input field 54 are the same as the point use screen 50 of FIG. It is.

  The store name display column 57 is a column showing the store name of the issuer of the accumulated service points, and the store number display column 58 is a column displaying the store number.

  The accumulated point number display column 59 is a column for displaying service points accumulated in terms of issued points of the store.

  The used point number display column 60 is a column for displaying points to be used among the accumulated service points.

  The used point meter display column 61 is a column that displays the total number of points used.

  When the confirmation button 62 accepts an input instruction, information on the breakdown of service points to be used is sent to a predetermined server device (for example, the store point management server device 1 and the customer point management server device 2) via the point use unit 384. It is a button for starting a process to be transmitted.

  In step S222, the point use unit 384 displays the store names corresponding to the store numbers in the store name display column 57 from the top to the bottom of the screen in the descending order determined in step S211.

  Then, the point use unit 384 displays the store number corresponding to the store number display field 58, the stored point number display field 59 converts the stored point to the own store point, and the used point number display field 60 uses it. And the value obtained by converting the points to be converted into the points of the store.

  At this time, the point use unit 384 uses the use points from the accumulation points in accordance with the order determined in step S211, and uses the lower order points for the amount of accumulation points that are used. To decide.

  For example, if there are 1000 accumulated points for the store name A, the point use unit 384 determines the number of used points for the store name A as 800 if the used points are 800 points. If the use points are 1200 points, the point use unit 384 uses all the 1000 accumulation points of the store name A, and uses the insufficient 200 points from the accumulation points of the next ranking store (for example, store B). decide.

  Then, the point use unit 384 displays the total of the values displayed in the use point number 60 on the use point meter display column 61.

  Next, when the designation input is made to the confirmation button 62, the point use unit 384 converts the points used at other stores out of the assigned points used at other stores into reference points, and sums them (hereinafter referred to as total X). (Step S223).

  Next, the point use unit 384 converts the store number of the own store, the total X of the use points calculated in step S223, the store number information of other stores, and the points used by converting the use points of each other store into reference points. Are transmitted to the store point management server device 1 (step S224).

  Specifically, when the point use unit 384 calculates a point obtained by converting the use point of each other store into a reference point, the use point allocated to each store in step S222 is not illustrated in the storage unit 374 in advance. Calculation is performed by converting to a reference point based on the conversion rate to the reference point stored in the area.

  Next, the point update unit 133 of the store point management server device 1 stores the store number transmitted from the point use terminal 3 in step S224, the total X, the store number information of other stores, and the used points for each other store. Are received (step S225).

  And the point update part 133 implements the other store point utilization recording process mentioned later (step S226).

  Subsequent to step S224, in the point use terminal 3, the point use unit 384 converts the use points allocated to each store in step S222 into reference points stored in advance in a region (not shown) of the storage unit 374 for each store. Conversion to reference points based on the rate, and conversion from the reference points to individual points of each store (step S227).

  For example, if the usage points allocated in step S222 are 1000 usage points for the store name A and 200 usage points for the store name B, the point usage unit 384 converts the usage points for the respective store names A and B. According to the ratio, it is converted into a reference point to be 2000 points and 400 points, respectively.

  Then, the point use unit 384 converts the converted reference points into individual service points of the store name A and the store name B, and calculates, for example, 1000 service points for the store name A and 200 service points for the store name B.

  Next, the point use unit 384 determines whether or not the point card 7 or the portable terminal 8 is designated as the use source and storage destination of the service point to be used from the input information received in step S202 (step S228). .

  Specifically, the point use unit 384 determines whether the information input to the point storage destination (card) input field 52 among the input information received in step S202 is “selection”.

  Next, when the information input in the point storage destination (card) input field 52 is “selection” (“Yes” in step S228), the point use unit 384 stores the accumulated point information 700 of the point card 7. Is updated (step S229).

  Specifically, the point use unit 384 reads the accumulated point information 700 of the point card 7 via the card reader 5 connected via the external connection interface unit 385. Then, the point use unit 384 specifies the service point to be used calculated in step S227 from the read accumulated point information 700 according to the store number for each store, and subtracts it from the specified service point. Then, the point use unit 384 stores the accumulated point information 700 after the subtraction in the point card 7.

  When the information input to the point storage destination (card) input field 52 is “non-selected” (“No” in step S228), the point use unit 384 accumulates the other stores received in step S209. The service point to be used is subtracted from the point and transmitted to the customer point management server device 2 together with the customer ID (step S230).

  Specifically, the point use unit 384 specifies the store number 254 of another store that uses the service point, and acquires the accumulation point 255. And the point use part 384 subtracts the point to be used calculated in step S227 about the acquired accumulation point of each other store. Then, the point use unit 384 transmits information including the accumulated point information including the subtracted points of the other store and the customer ID transmitted in step S205 to the customer point management server apparatus 2.

  Next, the customer point update unit 232 of the customer point management server device 2 receives the accumulated point information and the customer ID transmitted in step S230 (step S231).

  And the customer point update part 232 updates the information of the customer point management table 250 regarding the customer ID received in step S231 with the accumulation point information received in step S231 (step S232).

  Specifically, the customer point update unit 232 specifies information about the customer whose customer ID and customer ID 251 received in step S231 match from the customer point management table 250. Then, the customer point update unit 232 acquires the accumulated point number corresponding to the store number 254 from the accumulated point information received in step S231, and updates the accumulated point number 255.

  The service point use process has been described above.

  In addition, in the process of step S204 and step S229, the process is performed on the accumulated point information 700 of the point card 7, but the card reading device 5 performs the reading on the mobile terminal 8 instead of the point card 7. Thus, it is possible to process the accumulated point information 800 as a target.

  By using the service point use process, it is possible to use service points of different stores by mutually using the service points at each store.

  FIG. 25 is a flowchart showing the flow of another store point use recording process performed by the store point management server device 1 in step S226 when using service points.

  First, the point update unit 133 of the store point management server apparatus 1 acquires the store number of the user store received in step S225 in the service point use process, and records that match the store number 152 from the store point management table 150. Is identified (step S301).

  Then, the point updating unit 133 updates the record identified in step S301 by adding the total X received in step S225 to “used other store points 155” (step S302).

  Next, the point update unit 133 acquires the store number of the other issue store received in step S225 in the service point use process, and specifies a plurality of records that match the store number 152 from the store point management table 150. (Step S303).

  For example, the store number “yyyyyy” of the store name A and the store number “zzzzz” of the store name B are received as the store numbers of other issuing stores received in step S225, and the service points used are 2000 points in terms of reference points. , 400 points, a record whose shop number 152 matches “yyyyyy” and a record whose shop number 152 matches “zzzzz” are specified.

  Then, the point update unit 133 uses each store in the corresponding store received in step S225 to “store point 156 used in other store” for each of the plurality of records specified in step S303. The points are added and stored (step S304).

  Specifically, the point update unit 133 adds “2000” to “store point 156 used in another store” of the record of the store name A whose store number 152 is “yyyyyy”, and the store number 152 is “400” is added to the store point 156 used in the other store of the record with the store name B that is “zzzzz” and stored.

  Then, the point update unit 133 sets the record specified in step S301 and the clearing point 167 of the record specified in step S303 (step S305).

  Specifically, the point update unit 133 uses the value of the point 155 of the other store used for the record specified in step S301 and the record specified in step S303, and the store used in the other store. The settlement point is obtained by subtracting the value of the point 156 and the obtained settlement point is stored in the settlement point 167.

  The above is the flow of the other store point use recording process.

  By using the other-store point use recording process, it is possible to record the use relationship of points used in the point-use settlement process between stores, which will be described next.

  FIG. 26 is a flowchart showing the flow of processing for clearing service points between stores that have used service points issued at other stores.

  The inter-store point clearing process is started by accepting a start instruction at an arbitrary timing, for example, at the end of the accounting process at the end of the month, for example, by an operator who is a user of the reference terminal 6.

  First, when the point clearing unit 684 of the reference terminal 6 receives an instruction to start the point clearing process from a user such as an operator via the input receiving unit 681, the point clearing screen 70 is displayed on the output unit 672 (Step 672). S401).

  Here, FIG. 27A is a diagram illustrating a screen example of the point settlement screen 70.

  The point settlement screen 70 has a settlement button 71.

  The settlement button 71 is a button for starting processing for transmitting information on points to be settled to the store point management server device 1 or the like via the point settlement unit 684 when an input instruction is received.

  Next, when the point clearing unit 684 receives an input instruction to the clearing button 71, the point clearing unit 684 transmits store point management table transmission command information to the store point management server device 1 (step S402).

  Next, the clearing information providing unit 134 of the store point management server device 1 receives the store point management table transmission command information transmitted from the reference terminal 6 in step S402 (step S403).

  Next, the clearing information providing unit 134 acquires information of the store point management table 150 and transmits it to the reference terminal 6 that is the request source (step S404).

  Next, the point clearing unit 684 receives the information of the store point management table 150 transmitted from the store point management server device 1 in step S404 (step S405).

  Then, the point clearing unit 684 needs to liquidate with the store handling the reference point for each service point issuing store based on the information of the store point management table 150 transmitted from the store point management server device 1 in step S404. A point is displayed (step S406).

  Specifically, the point clearing unit 684 obtains the store name 151 of all stores, the store number 152, and the clearing point 157 that is the point to be cleared from the information of the store point management table 150 received in step S405. The screen information of the point clearing screen 70 is configured to be displayed, and is displayed on the output unit 672 via the display output unit 682.

  Here, FIG. 27B is a diagram illustrating a screen example of the point settlement screen 70 displayed in step S406.

  The point settlement screen 70 includes a settlement button 71, a store name display column 72, a store number display column 73, and a settlement point display column 74.

  The settlement button 71 is a button similar to the settlement button 71 on the point settlement screen 70 shown in FIG.

  The store name display column 72 is a column that displays the store name of the store that is the subject of liquidation.

  The store number display column 73 is a column that displays the store number of the store that is the subject of liquidation.

  The clearing point display column 74 is a column that displays the used service points to be cleared with the reference store in units converted by the reference points.

  The service point issuer converts the settlement point into a currency based on the indicated settlement point, and performs settlement with the reference store and the currency.

  For example, when “1000 points” is displayed in the clearing point display column 74 corresponding to the store identified by “Store A”, the points issued by other stores used at the store (Store A) are It shows that the service point of the own store (store A) used in another store exceeded 1000 points. That is, the store A can receive payment from the reference store for an amount corresponding to 1000 reference points.

  Similarly, when “-(minus) 1000 points” is displayed in the clearing point display column 74 corresponding to the store identified by “Store B”, the other store used in the own store (Store B). It shows that the point of issue exceeded the service point of the own store (store B) used in another store by 1000 points. That is, the store B must pay the amount corresponding to the reference point for 1000 points from the reference store.

  In this way, the inter-store point clearing process enables clearing between stores for the use of service points for a predetermined period (for example, one month). In this inter-store point clearing process, the amount of service points used with other stores can be offset in terms of base points, so monetary clearing associated with mutual use of service points Can be simplified.

  Next, the flow of service point use processing using the browser of the browser terminal 4 will be described with reference to FIGS.

  FIG. 28 and FIG. 29 are diagrams showing a flow of service point use processing using the browser of the browser terminal 4.

  First, the customer operation response unit 233 of the customer point management server device 2 receives a use request including the number of used points from the browser terminal 4, constructs a point use screen 80 shown in FIG. 30, and transmits it to the request source ( Step S501).

  FIG. 30A is a view showing a display example of the point use screen 80.

  The point use screen 80 has a use point display field 81, a customer ID input field 82, and a point use button 83.

  The use point display column 81 is a column for displaying the use points received in advance in step S501 (for example, the purchase price of a purchase site such as an Internet homepage).

  The customer ID input column 82 is a column for receiving an input of a customer ID for identifying a customer who uses a service point.

  When the point use button 83 receives an input instruction, the input information to the customer ID input field 82 and the information in the use point display field 81 are sent to the customer point management server device 2 via the browser unit 483 of the browser terminal 4. It is a button for starting a process to be transmitted.

  The browser unit 483 of the browser terminal 4 instructs the point output screen 80 transmitted in step S501 to be output to the display output unit 482 of the browser terminal 4 (step S502).

  Then, the browser unit 483 receives an input of a customer ID from the user to the customer ID input field 82 for the point use screen 80 output in step S502 via the input receiving unit 481 (step S503).

  Then, the browser unit 483 transmits the customer ID and use points received in step S503 to the customer point management server device 2 (step S504).

  Next, the customer operation handling unit 233 of the customer point management server device 2 receives the customer ID and the usage points transmitted in step S504 (step S505).

  Then, the customer operation response unit 233 identifies a record in which the customer ID received in step S505 matches the customer ID 251 from the customer point management table 250. (Step S506).

  Next, the customer operation response unit 233 acquires the accumulated points for all the stores from the record of the customer point management table 250 read from the record specified in step S506, and uses the service points to purchase the service at the store. Converted into points (step S507).

  Specifically, the customer operation handling unit 233 acquires the accumulated point number 255 of all stores from the record of the accumulated point information 250 specified in step S506. Then, the customer operation response unit 233 uses the conversion rate information stored in the storage unit 220 to convert the service point of each store to the reference point, and from the reference point to the service point determined in advance for each transaction. Identify the conversion rate. Then, the customer operation handling unit 233 converts the acquired accumulated points into the predetermined service points.

  Next, the customer operation handling unit 233 performs ranking in order to identify the breakdown of using service points (step S508).

  Specifically, the customer operation handling unit 233 needs to determine the breakdown of points used so that the point usage of each store is less likely to be biased when using the accumulated points of each store. A ranking for determination is randomly generated.

  For example, the customer operation response unit 233 arranges the store numbers of each store in ascending order in the order of the store numbers, randomly selects one store from them, and determines the selected store with a random number in the direction determined by the random number. Decrease the relative rank by that amount, and repeat the number of times selected by random numbers to determine the rank.

  Of course, not limited to this method, as a method for obtaining a random ranking, the customer operation handling unit 233 may assign a random number to each store and determine the ranking in order of the largest value.

  Next, the customer operation handling unit 233 creates a point use screen 80 that displays the service points converted in step S507 in accordance with the ranking determined in step S508 (step S509).

  Specifically, the customer operation handling unit 233 allocates service points to be used for each issuing store according to the ranking determined in step S508, and configures the point use screen 80.

  Here, FIG. 30B is a diagram illustrating a screen example of the point use screen 80 configured in step S509.

  The point use screen 80 includes a use point display field 81, a customer ID input field 82, a store name display field 84, a store number display field 85, an accumulated point number display field 86, a used point number display field 87, and a confirmation. And a button 88.

  The use point display column 81 and the customer ID input column 82 are the same as the point use screen 80 in FIG.

  The store name display column 84 is a column that shows the store name of the issuer of the accumulated service point, and the store number display column 85 is a column that displays the store number. The accumulated point number display column 86 is a column for displaying service points accumulated in terms of issued points of the service point use store. The used point number display column 87 is a column for displaying the points to be used among the accumulated service points.

  The confirmation button 88 is a button for starting a process of transmitting information on the breakdown of service points to be used to the customer point management server device 2 or the like via the browser unit 483 when an input instruction is received.

  In step S509, the customer operation response unit 233 displays the store name corresponding to the store number in the store name display column 84 from the top to the bottom of the screen in the order determined in step S508, and stores the store number in the store number display column 85. Display. Then, the value converted into the service point corresponding to the transaction using the accumulated points is displayed in the accumulated point number display field 86 corresponding to each store number, and also according to the transaction using the points used in the transaction. The screen 80 is configured to display the value converted into the service point in the used point number display column 87.

  At this time, the customer operation response unit 233 uses the use points from the accumulation points according to the order determined in step S508, and uses the points that are lower in the order for the shortage of accumulation points. Determine the number.

  For example, if there are 1000 service points stored for the store name A, the customer operation handling unit 233 determines that the number of used points for the store name A is 800 if the used points are 800 points. If the used points are 1200 points, the customer operation handling unit 233 uses all the 1000 accumulated points of the store name A, and uses the insufficient 200 points from the accumulated points of the next rank (for example, store B). Decide as follows.

  Then, the customer operation handling unit 233 transmits the information on the screen 80 configured in step S509 to the browser terminal 4 (step S510).

  Next, the browser unit 483 of the browser terminal 4 receives the information on the screen 80 transmitted in step S510 and displays it on the display output unit 482 (step S511).

  Then, when the designation input is made on the confirmation button 88, the browser unit 483 transmits a message to that effect to the customer point management server device 2 (step S512).

  Next, the customer operation response unit 233 of the customer point management server device 2 receives the information transmitted from the browser terminal 4 in step S512 (step S513).

  Then, the customer operation response unit 233 converts the usage amount into a reference point for the types of service points other than the service points used for the transaction among the usage points for which the allocation of the usage amount of the service points has been determined in step S509. And totaling them (hereinafter referred to as total Y) (step S514).

  Next, the customer operation response unit 233 adds the store number of the store that uses the service point set in the URL (Uniform Resource Locator) parameter or the like of the site where the transaction is performed in advance, and the total Y of the use points calculated in step S514. Then, the store number information of the other store which is a store other than the service point use store, and the point converted from the use point for each other store into the reference point are transmitted to the store point management server device 1 (step S515).

  In addition, when converting the usage points other than the service points of the type used for the transaction into the reference points, the customer operation handling unit 233 stores the usage amount of the points allocated to each store in step S509 in advance. This is calculated by converting to the reference point based on the conversion rate to the reference point stored in the area (not shown).

  Next, the point update unit 133 of the store point management server apparatus 1 stores the store number transmitted from the customer point management server apparatus 2 in step S515, the total Y, the store number information of other stores, The use point is received (step S516).

  Then, the point updating unit 133 performs the above-described other store point use recording process using the total Y instead of the total X (step S517).

  Subsequent to step S515, in the customer point management server device 2, the customer operation handling unit 233 stores the use points allocated to each store in step S509 in advance in the area not shown in the storage unit 220 for each store. Based on the conversion rate, conversion into reference points is performed, and the reference points are converted into original individual points of each store (step S518).

  For example, regarding the usage points allocated in step S509, the customer operation response unit 233 uses 1000 points for the store name A and 200 points for the store name B, and uses points for the store name A and the store name B, respectively. Are converted into reference points according to the conversion ratio to be 2000 points and 400 points, respectively. Then, the customer operation handling unit 233 converts the converted reference points into individual service points for the store name A and the store name B, respectively, and calculates, for example, 1000 service points for the store name A and 200 service points for the store name B.

  Then, the customer operation handling unit 233 updates the information in the customer point management table 250 related to the customer ID received in step S505 based on the use points calculated in step S518 (step S519).

  Specifically, the customer operation handling unit 233 identifies information about a customer whose customer ID received in step 505 matches the customer ID 251 from the customer point management table 250. Then, the customer operation handling unit 233 acquires the accumulated point number of each store from the identified customer information, and subtracts the used points of each store calculated in step S518 to update the accumulated point number 255.

  The above is the service point use processing using the browser terminal.

  In the service point use processing using the browser terminal described above, the browser terminal 4 and the browser unit 483, the display output unit 482, the input reception unit 481, the transmission / reception unit 473, the output unit 472, and the input 471, the mobile terminal 8 and its browser unit 883, the display output unit 882, the input reception unit 881, the transmission / reception unit 873, the output unit 872, and the input unit, respectively. 871 can also be used for processing.

  Service point use processing using the browser terminal 4 or the mobile terminal 8 enables an individual to use service points of different stores by mutually using the stored service points on a shopping site such as the Internet. Become.

  The above is the first embodiment of the service point exchange system 1000 to which the present invention is applied.

  Thus, according to the embodiment of the present invention, a customer who has acquired a service point can easily use points mutually with a service point issued by another issuer.

  In addition, since it is possible to store multiple types of service points together in the point card 7, it is possible to use points without having multiple cards issued independently by the service point issuer as in the past. become able to.

  In addition, issuers who issue service points do not need to determine conversion rates one by one with issuers who perform mutual use, even when the number of mutually usable stores increases. Easy to enter. In addition, since it is not necessary to issue each other between the issuers who use the settlement according to the usage amount of service points, the labor can be saved.

  In addition, issuers who issue service points can increase the value at the time of use at their own stores rather than the value at the time of use at other stores by strategically setting the conversion rate to reference points. . That is, the issuer can increase the incentive for the customer to use the service point at the store.

  The present invention has been specifically described above based on the embodiment. However, the present invention is not limited to this, and various modifications can be made without departing from the scope of the present invention.

  For example, the store point management server device 1, the customer point management server device 2, and the reference terminal 6 are realized as separate devices that perform communication via the network 10. You may mount on an apparatus.

  Further, for example, in the service point use processing using the browser, the processing using the already accumulated service points is performed. However, the present invention is not limited to this, and service points may be issued using the browser.

  Specifically, information permitting the issuance of service points is sent from a server device that provides a shopping site or the like by a service point issuer, and the browser unit 483 of the browser terminal 4 that has received the information sends the received information The data is transmitted to the customer point management server device 2 and the store point management server device 1.

  Then, the customer point management server device 2 updates the accumulated point information 250 of the customer who made the transaction according to the received information, and the store point management server device 1 updates the number of issued points of the store in the store point management table 150. It is realizable by providing the structure of.

  In the present embodiment, the exchange of service points is realized. However, the present invention is not limited to this. For example, electronic money or prepaid cards may be exchanged. May be exchanged including

  In the present embodiment, each store is an issuer that issues its own service points. However, the combination of the store, the business operator, and the type of service points is not limited. For example, different service providers may issue the same service point, such as a franchise chain. Moreover, the same provider may issue a plurality of types of service points.

  Further, in the present embodiment, it is assumed that the points issued by each store have no expiration date, but may have an expiration date.

  For example, a modification is shown below about the case where the expiration date of points is managed for each store.

  In this modification, the customer point management server device 2 uses a customer point management table 260 obtained by modifying the customer point management table 250 shown in FIG. To store.

  Specifically, the records stored in the customer point management table 260 accumulate the store record number 253 and the service points issued for each issuer for each customer ID 251 that is information for identifying a customer. Storage information 257.

  The customer ID 251 is an ID (Identifier) for identifying a customer.

  The store record number 253 is the number of stored information records 256 included in the stored information 257.

  The store number 254 is a number for identifying a service point issuer.

  The accumulated point number 255 is information obtained by accumulating service points issued to the customer identified by the customer ID by the issuer indicated by the store number 254.

  The expiration date 255E is information for specifying a date when the service point issued to the customer identified by the customer ID by the issuer indicated by the store number 254 can be used effectively.

  The accumulated information 257 includes a plurality of accumulated information records 256 including a store number 254, an accumulated point number 255, and an expiration date 255E.

  In the present modification, the point card 7 stores accumulated point information 720 obtained by modifying the accumulated point information 700 shown in FIG. 11, as shown in FIG.

  The record stored in the accumulation point information 720 includes a customer ID 710, a store record number 711, and accumulation information 715 for accumulating service points issued for each issuer.

  The customer ID 710 is an ID (Identifier) for identifying the customer.

  The store record number 711 is the number of stored information records 714 included in the stored information 715.

  The store number 712 is a number for identifying a service point issuer.

  The accumulated point number 713 is information obtained by accumulating service points issued to the customer identified by the customer ID by the issuer indicated by the store number 712.

  The expiration date 713E is information for specifying a date when the service point issued to the customer identified by the customer ID by the issuer indicated by the store number 712 can be used effectively.

  The accumulated information 715 includes a plurality of accumulated information records 714 including a store number 712, an accumulated point number 713, and an expiration date 713E.

  Then, an expiration date is set in the process of issuing the service point, and the store point that is about to expire is preferentially used in the process of using the service point.

  Specifically, in the service point issuing process shown in FIG. 20, when performing the process of step S106, the point issuing unit 383 sets the result obtained by adding in step S105 as a new accumulated point number 713, and The record 714 corresponding to the store number 712 is updated, and a date for specifying a predetermined point expiration date at the store is set as the expiration date 713E.

  In the service point issuing process, the customer point update unit 232 also uses the accumulated point information for the record of the customer point management table 250 corresponding to the customer ID received in step S117 when performing the process of step S118. The information on the accumulated points is updated, and a date for specifying a predetermined point expiration date at the store is set as the expiration date 255E.

  Specifically, the customer point update unit 232 identifies a record in the customer point management table 250 corresponding to the customer ID received in step S117. Then, the customer point update unit 232 updates the store record number 253, the store number 254, the storage point 255, and the expiration date 255E using the storage point information received in step S117.

  In the service point use process, when performing the process of step S208, the customer point providing unit 231 obtains the store number 254, the accumulated point number 255, and the expiration date 255E of the record specified in step S207. The storage information 257 including a plurality of records 256 including is transmitted to the request source as storage point information.

  And when performing the process of step S211, the point use part 384 needs to determine the order to use so that it can be consumed from the point whose expiration date is approaching when using the result of the accumulation point of another store. Since there is, the order for determining the order is generated. For example, the point use unit 384 determines the order of the stores in the store and other stores that have points within the expiration date and are arranged in order from the store with the closest expiration date.

  Next, when performing the process of step S212, the point use unit 384 outputs accumulated point information including other stores converted into the service points of the own store in step S210 according to the ranking determined in step S211. 372 is displayed.

  FIG. 33 is a diagram showing a point use screen 50E that is a modification of the point use screen 50 output by the process of step S222 in the service point use process.

  The point use screen 50E is basically the same as the point use screen 50 shown in FIG. 24B, but differs in that each store has an expiration date display field 63 indicating the expiration date.

  The expiration date display column 63 is a column for displaying the expiration date of the accumulated service points for each issuing store.

  Further, in the process of using service points using the browser terminal 4 or the mobile terminal 8 (service point use process using the browser of the browser terminal 4 shown in FIGS. 28 and 29), the points of the store whose expiration date is near So that it can be used preferentially.

  Specifically, in step S508 of the service point use process using the browser of the browser terminal 4, the customer operation handling unit 233 can consume from the point where the expiration date is approaching when using the accumulated points of each store. Since the order of use needs to be determined, a rank for determining the order is generated. For example, the customer operation handling unit 233 determines the order of the stores having points within the expiration date in order from the store with the closest expiration date.

  In step S509, the customer operation handling unit 233 creates a point use screen 80E that displays the service points converted in step S507 in accordance with the ranking determined in step S508.

  FIG. 34 is a diagram showing a point use screen 80E that is a modification of the point use screen 80 configured by the process of step S509 in the service point use process using the browser of the browser terminal 4.

  The point use screen 80E is basically the same as the point use screen 80 shown in FIG. 30B, but differs in that each store has an expiration date display field 89 indicating the expiration date.

  The expiration date display column 89 is a column for displaying the expiration date of the accumulated service points for each issuing store.

  By transforming in this way, the user of the service point can consume from the point where the expiration date is approaching when using the accumulation point of each store. That is, it is possible to reduce the risk that the issued service point becomes unusable due to expiration.

  In the above modification, the expiration date is set for each store. However, the present invention is not limited to this, and may be set for each service point.

  In other words, among certain service points issued at the store A, a predetermined point can be invalidated after a predetermined expiration date.

  In this case, the customer point management table 260 shown in FIG. 31 and the accumulated point information 720 shown in FIG. 32 store the expiration date in association with the points.

  By doing in this way, in the service point use process and the service point use process using the browser of the browser terminal 4, it is possible to use the service points in order from the point where the expiration date of the service point is close.

  For example, 100 points issued by store A (hereinafter referred to as the first point), 400 points issued by store B (hereinafter referred to as the second point), 300 points issued by store A (hereinafter referred to as the first point) , The third point), and when the expiration date is near, when using 600 points, all points of the first point (100 points) and all points of the second point (400 points) Then, a part of the third points (100 points) can be used in order.

  The service point exchange system 1000 is not only a transaction target as a system, but can also be a transaction target for each device, for each program component that realizes the operation of the device, or for each IC card.

1: store point management server device, 2: customer point management server device, 3: point use terminal, 4: browser terminal, 5: card reader, 6: reference terminal, 7: point card, 8: mobile terminal, 10: Network: 120: storage unit, 121: store point storage area, 130: control unit, 131: new store registration unit, 132: issue point recording unit, 133: point update unit, 134: clearing information providing unit, 140: transmission / reception unit, 150: Store point management table, 220: Storage unit, 221: Customer point storage area, 230: Control unit, 231: Customer point providing unit, 232: Customer point update unit, 233: Customer operation response unit, 240: Transmission / reception unit, 250: customer point management table, 371: input unit, 372: output unit, 373: transmission / reception unit, 374: storage unit, 380: system Unit, 381: input reception unit, 382: display output unit, 383: point issue unit, 384: point use unit, 385: external connection interface unit, 471: input unit, 472: output unit, 473: transmission / reception unit, 480: Control unit, 481: input reception unit, 482: display output unit, 483: browser unit, 671: input unit, 672: output unit, 673: transmission / reception unit, 674: storage unit, 680: control unit, 681: input reception unit , 682: display output unit, 683: registration request unit, 684: point clearing unit, 700: accumulated point information, 800: accumulated point information, 871: input unit, 872: output unit, 873: transmission / reception unit, 874: storage unit 880: Control unit, 881: Input reception unit, 882: Display output unit, 883: Browser unit, 884: Card reader response unit, 1000: Service point -Switched system

Claims (27)

A point management system comprising a computer system and comprising a terminal device that accepts the use of points,
A clearing information storage unit that stores clearing information in which the administrator of the terminal device is associated with clearing points;
A conversion rate storage unit that stores the type of point and information on the conversion rate to a predetermined reference point in association with each other;
When a type of point different from the type of point issued by the administrator of the terminal device that accepted the use of the point is used, the conversion rate according to the type of the used point is read from the conversion rate storage unit, A conversion unit for converting the amount of the used points into the clearing points using the read conversion rate;
A liquidation information update unit that reads the liquidation information from the liquidation information storage unit and updates the liquidation information using the liquidation points converted by the conversion unit;
A point management system comprising: The point management system according to claim 1,
The liquidation information update unit
Based on the clearing points converted by the conversion unit, for each manager, the usage amount of points different from the points issued by the manager of the terminal device that accepted the use, and the manager issued The usage amount used as a different type of point among the points is calculated, and the liquidation information is updated using the calculated usage amount.
A point management system characterized by that. The point management system according to claim 1,
The liquidation information update unit
Based on the clearing points converted by the conversion unit, for each manager, the usage amount of points different from the points issued by the manager of the terminal device that accepted the use, and the manager issued The amount of usage used as a different type of points among the points is calculated, and the liquidation information is updated using the difference between the calculated usage amounts.
A point management system characterized by that. The point management system according to any one of claims 1 to 3, further comprising:
Using the conversion rate information read from the conversion rate storage unit, the plurality of types of points are converted into the types of points issued by the administrator of the terminal device that has accepted the use of points, and the types of points Usage point identification part that identifies the usage amount for each
A point management system comprising: The point management system according to claim 4,
The use point specifying unit specifies the type of the point to be used according to a random order,
A point management system characterized by that. The point management system according to claim 5,
The use point specifying unit further specifies the use amount of the point according to the random order.
A point management system characterized by that. The point management system according to claim 6,
The usage point specifying unit specifies the usage amount so that the random ranking is used preferentially from higher-order points.
A point management system characterized by that. The point management system according to any one of claims 1 to 7, further comprising:
A conversion rate registration unit that accepts the type of the point and information on the conversion rate to the reference point and stores the information in the conversion rate storage unit;
A point management system comprising: The point management system according to any one of claims 1 to 8, further comprising:
A medium input / output unit that performs input / output to / from a storage medium that stores a plurality of types of points held;
The possession amount of the plurality of types of points stored in the storage medium by the medium input / output unit is read, and the read possession amount of the plurality of types of points is read using the information on the conversion rate. Holding point conversion part that converts each point issued by
A point management system comprising: The point management system according to claim 9, further comprising:
A point display unit for displaying the points converted by the possessed point conversion unit according to a predetermined order;
A point management system comprising: The point management system according to claim 10,
The predetermined order is determined so that there is no bias among the managers.
A point management system characterized by that. The point management system according to claim 10,
The predetermined order is determined at random,
A point management system characterized by that. The point management system according to claim 4, further comprising:
Expiration dates are set for multiple types of points,
The use point specifying unit specifies the type of the point to be used according to the order in which the expiration dates are close,
A point management system characterized by that. The point management system according to claim 13,
The use point specifying unit further specifies the use amount of the point according to the order in which the expiration dates are close.
A point management system characterized by that. The point management system according to claim 14,
The use point specifying unit specifies a use amount so that the use point is preferentially used from a point near the expiration date.
A point management system characterized by that. The point management system according to claim 4, further comprising:
Expiration dates are set for multiple types of points,
A medium input / output unit that performs input / output to / from a storage medium that stores a plurality of types of points held;
The possession amount of the plurality of types of points stored in the storage medium by the medium input / output unit is read, and the read possession amount of the plurality of types of points is read using the information on the conversion rate. Holding point conversion part that converts each point issued by
The point display unit that displays the points converted by the possessed point conversion unit according to the order in which the expiration dates are close, and
A point management system comprising: A server device of a point management system comprising a terminal device that accepts the use of points,
A clearing information storage unit that stores clearing information in which the administrator of the terminal device is associated with clearing points;
A conversion rate storage unit that stores the type of point and information on the conversion rate to a predetermined reference point in association with each other;
When a type of point different from the type of point issued by the administrator of the terminal device that accepted the use of the point is used, the conversion rate according to the type of the used point is read from the conversion rate storage unit, A conversion unit for converting the amount of the used points into the clearing points using the read conversion rate;
A liquidation information update unit that reads the liquidation information from the liquidation information storage unit and updates the liquidation information using the liquidation points converted by the conversion unit;
A server device comprising: A program for causing a computer to execute a procedure for managing a point management system including a terminal device that accepts use of points,
The computer,
Control means;
Clearing information storage means for storing clearing information in which the administrator of the terminal device is associated with clearing points;
Function as conversion rate storage means for storing the type of point and information on the conversion rate to a predetermined reference point in association with each other,
For the control means,
When a type of point different from the type of point issued by the administrator of the terminal device that accepted the use of the point is used, the conversion rate according to the type of the used point is read from the conversion rate storage unit, A conversion procedure for converting the usage amount of the used points into a clearing point using the read conversion rate,
The clearing information update procedure for reading the clearing information from the clearing information storage unit and using the clearing points converted by the conversion procedure to update the clearing information;
A program characterized by having executed. A terminal device that accepts the use of points,
A point of use identifying unit that converts the plurality of types of points into types of points issued by an administrator of a terminal device that has accepted the use of points, and identifies the amount used for each type of points,
A terminal device comprising: The terminal device according to claim 19, further comprising:
A point display unit for displaying the usage amount of the point specified by the use point specifying unit according to a predetermined order;
A terminal device comprising: The terminal device according to claim 20, wherein
The predetermined order is determined so that there is no bias among the managers.
A terminal device characterized by that. The terminal device according to claim 20, wherein
The predetermined order is determined at random,
A terminal device characterized by that. The terminal device according to claim 20, wherein
Expiration dates are set for multiple types of points,
The predetermined order is determined according to the order in which the expiration dates are close.
A terminal device characterized by that. A program for causing a computer to execute a procedure for accepting use of points,
Causing the computer to function as control means;
For the control means,
The point of use identifying step of converting the plurality of types of points into the types of points issued by the administrator of the terminal device that has accepted the use of the points, and identifying the usage amount for each type of the points,
A program characterized by having executed. A readable and writable storage medium,
A storage medium for storing the possession amount of a plurality of types of points for each type of points. A storage medium according to claim 25,
The plurality of types of points have different issuers.
A storage medium characterized by that. The storage medium according to claim 25 or 26,
The storage medium accepts reading and writing via wireless communication;
A storage medium characterized by that.

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