JPH10214382A - Point adjusting system and its method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To remove unequal feeling by adjusting points by adding points and/or using points and adjusting points so as to fairly pay the expenses of the points between the stores of various kinds of business at a shopping district, etc., introducing the point system. SOLUTION: A card is loaded to a reader/writer 2 and the adding object amount and/or the purchasing amount of the customer is inputted by a keyboard 3. A storage device 5 leads adding points according to the adding point object amount of the customer. The using point of the customer is inputted by the reader/writer 2 and the keyboard 3. A processor 1 leads the using point and/or the adding point and/or the adjusting points according to the purchasing amount. Then the points are adjusted by the adding points and/or the using points and the adjusting points. By newly introducing the adjusting points of the function equalizing the burden rate of each store in addition to the adding points and the using points, the burden ratio of the point service is freely set according to the scale of an individual store.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention provides a point clearing system that eliminates unfairness in clearing points when operating a point service, for example, in a shopping association or a shopping district where small and medium-sized shops are gathered. Regarding the technology to provide.

[0002]

2. Description of the Related Art In a shopping street or the like, various customer services such as a point service have been attracting attention in order to counter customer fixation and opening of large peripheral stores. In particular, the point service is such that every time a customer purchases a product at a member store in the shopping district, for example, a sticker (point ticket) is received according to the price of the product, these are pasted on a mount, collected, and a fixed number (points) is obtained. When it reaches, it is possible to receive various predetermined services, such as those that implement points in the form of stickers, the method of stamping on the backing paper, and in recent years it has storage means A system for recording points using a card is used. In any of the methods, it is necessary to settle the contribution expended for customer service between the store that issued the points and the store that has used the points.

[0003] For example, it is assumed that 10% points are given to the usage amount of a customer at "Women's clothing store B". If customer A purchases a blouse of 10,000 yen at “Women's Clothing Store B”, customer A will pay 1 yen for 10,000 yen.
You will receive 0%, or 1,000 points.

[0004] The customer A who receives the 1,000 points, for example, purchases a 1,000 yen towel at "General Goods Shop C" and obtains the 1,000 points (1 point is 1 yen).
Can be used to receive the goods. The 1,000 items used in “General Store C” are actually given to “Customer A” by “Women's Clothing Store B”. Payment of yen and liquidation process. However, in the case of a point service in a shopping mall, there are cases where the participating stores are many, and the points used by customers are given little by little from many stores, so that a total of 1,000 points can be obtained. Since it is irrational to liquidate each other, this liquidation process is not generally performed between the related stores such as “Women's Clothing Store B” and “General Goods Store C”, but through the secretariat in the middle. Implemented.

[0005] For example, "Women's clothing store B" and "stationery store D", each of which gives 500 points to a customer A, send 5 points to the secretariat.
Pay 00 yen each. Next, when the customer A uses a total of 1,000 points for the “Miscellaneous point C”, the “Miscellaneous point C” requests the secretariat to settle the 1,000 points, and the secretariat calls the “Women's clothing store B”
And the total amount of 1,000 yen kept from “stationery store D” is paid to “general store C”, and the settlement process is completed.

[0006] Assuming that both "Women's clothing store B" and "Stationery store D" are stores that give customers 10% of their sales points,
The sales promotion cost of 500 yen will result in the sales of 5,000 yen, and "General Store C" will also be able to book the sales of 1,000 yen by accepting the use of the points. Of course, when a customer goes shopping at "General Goods Store C" with cash, for example, "General Goods Store C" also gives points to the customer.
The sales promotion expenses will be borne fairly.

Although the above-described point clearing process seems to be fair for each store at first glance, generally, customers tend to accumulate given points to a certain level. In addition, the accumulated points are not used for daily food purchases but are often used for luxury goods.

[0008] In other words, in the "fish shop E", for example, 10% of points are continuously given to the customer's shopping every day, and only the settlement money is paid to the secretariat, and the customer accumulates the accumulated points. Since it is not used at the “fish shop E”, the payment of the settlement money is not received. The points of “Fish store E” saved by the customer will be used at “Women's clothing store B”, “Stationery store D” or “General goods store C”. No money is deposited. Also, at "Uoyaya E", the points are sold at a discount of 10% by giving the points. However, if the points accumulated at women's clothing stores or the like are used, the points equivalent amount is directly deducted from the item price. It will be sold, and later the women's clothing store will be able to receive payment for the entire amount, and the point equivalent amount will not be discounted. Feeling happens.

Therefore, "fish shop E" naturally refuses to introduce the point service system, and other "butcher shop F" and "fruit shop G" do not participate. In this way, if the number of participating stores decreases, the point service itself in the shopping street becomes less attractive to customers, and it cannot be a means of fixing customers as a purpose of the shopping street or a countermeasure against large stores. .

[0010] Therefore, the present invention provides a system that can fairly execute settlement between a store that gives points and a store that uses points, and aims to facilitate introduction of a point system in, for example, a shopping district. .

[0011]

The problem to be solved by the present invention is to solve the problem of "shops where points are used" and "points are not used" in the point clearing of each store when the point service is implemented by the conventional technology. It is to eliminate the inequity that arises with "shops."

[0012]

Means for solving the problems according to the present invention are, as described in the claims, means for inputting an additional point target amount and / or a purchase amount, and Means for deriving a corresponding additional point, means for inputting a use point, means for deriving a use point and / or an additional point and / or an adjustment point corresponding to a purchase price, and It includes a point clearing system for clearing points and a point clearing method for clearing points using the point clearing system.

[0013]

BEST MODE FOR CARRYING OUT THE INVENTION

[0014]

FIG. 1 is a diagram showing a system according to an embodiment of the present invention. 1 is a processing device, 2 is a reader / writer, 3 is a keyboard, 4 is a display device, 5 is a storage device, 6 is an output device, 7
Is a communication adapter, 8 is a communication line, and 9 is a center system. FIG. 2 is a diagram showing a point card, 10 is a point card, and 11 is a point description column. FIG. 3 is a diagram showing the configuration of the storage unit 5 of the system of FIG. 1. Reference numeral 20 denotes an additional point storage unit, reference numeral 21 denotes a use point storage unit, and reference numeral 22 denotes an addition rate description column. FIG. 4 is a flowchart of the process of this embodiment.

In a shopping district where the point clearing system of the present invention has been introduced, the member stores “fish shop” and “grocery store” were paid in cash out of the additional point target commodity price (referred to as additional point target amount). It is assumed that the store issues 10% of additional points (points) with respect to the cash payment amount (referred to as additional point amount). In the point service, for example, a specific product such as a bargain item may be excluded from the additional points, and the additional points are issued excluding these additional point excluded products.

If the customer is “fish shop” and the number of additional points is 2,0
When shopping for 00 yen, the customer presents the loyalty card 10 owned by the customer to the clerk of the “fish shop” and pays 2,000 yen for cash. In the “fish store”, an addition rate is set in advance in the addition rate description column 22 of the storage unit 5 of the system so that an additional point of 10% of the cash payment amount paid by the customer among the additional point target amounts is derived. System leader writer 2
And the cash received from the customer is 2,000.
Input a circle from the keyboard 3.

When an additional point target amount of 2,000 yen is input to the system, 200 points of the additional points are derived from the value 10% stored in the additional rate description column 22, and the point description column 11 of the point card 10 is obtained. And the point description field 11 is rewritten with the total as a new point, and at the same time, the additional point issue information relating to the 200 additional points is stored and accumulated in the additional point storage unit 20 of the storage unit 5 of the system. By adding identification information to each customer, the additional point issuance information can be stored in at least one of the system and the center system 9 so that the point description column 11 of the point card 10 can be made unnecessary. . When a new point obtained by adding the additional point and the point entry column 11 of the point card 10 reaches a predetermined value, a ticket is issued from the output device 6 of the system with the predetermined point as an available point. In some cases, the output points may not be included in the new points.

Assuming that the customer continues shopping at the “fish shop” as a result, the total number of additional points given to the customer by the “fish shop” reaches 2,000 points in one month, The fish shop outputs 2,000 points of additional point issue information stored in the additional point storage section 20 of the storage section 5 of the system to the output device 6 on the predetermined deadline, and sends it to the shopping mall secretariat based on the output information. By paying 2,000 yen (one point equals one yen), the points for the month are settled. The output information may be transmitted to the center system 9 via the communication line 8 and calculated by the center system 9. At the time of the point clearing, the “fish shop” records the sales of the additional point target amount of 20,000 yen, and thus has performed the discount sale of 10%, that is, 2,000 yen to the customer.

Next, if a customer who has accumulated 2,000 points intends to purchase at a general store using the accumulated points of the towel set of 2,000 yen for an additional point target product, the " Assuming that the “general store” provides a service that gives 10% points to the purchase price, like the “fish store”, the customer presents the point card 10 to the “general store” and pays the entire amount in points. At the "General Store", the point card presented by the customer is loaded into the reader / writer 2 of the system, and the additional point target amount of 2,000 yen and the point use point of 2,000 are input from the keyboard 3. . Points used 2,000
When the point is input, the point entry field 11 of the point card is entered.
The point 0 obtained by subtracting the used point of 2,000 from the point stored in the point card is written in the point entry field 11 of the point card. At this time, if the input use point is larger than the point stored in the point entry column of the point card, the input is requested again as an erroneous input.
Further, the 2,000 validly used use points are recorded and stored as point use point information in the use point storage unit 21 of the storage unit 5 of the system. Next, the additional points newly issued to the customer are the inputted additional point target amount of 2,000.
Since the result of subtracting 2,000 points of use points from the circle is 0 yen, the additional point for the purchase of the product is set to 0 point.

Needless to say, the customer's accumulation points are not limited to those stored in the point card, but are stored in at least one of the storage unit 5 or the center system 9 of the system with identification information attached to each customer. A method may be employed in which the points are derived from the customer identification information stored in the point card and processed in the same manner as described above. In this way, customers can purchase goods by using the accumulated points instead of cash. The point used by customers is "fish shop"
In this case, the point of use used by the customer may be directly input to the system of the shopping mall office instead of the system of the “general store”. Is reasonable.

The "fish shop" that issued the points and the "general store" in which the points were used need to settle the points with the shopping mall secretariat on a predetermined deadline. Issuance of points will be paid to the shopping mall secretariat, and use of points will be paid by the shopping mall secretariat. Storage area 5 of the "Uyoya" system that issued 2,000 points during a predetermined period
2,000 points are stored in the additional point storage unit 20 of the system, and 0 points are stored in the use point storage unit 21 of the system. By paying 2,000 yen, you will be paid points.

In addition, 0 points are stored in the additional point storage section 20 of the storage section 5 of the “general store” system in which 2,000 points have been used during the predetermined period. The unit 21 stores 2,000 points. The processing device 1 of the “general store” system derives an adjustment point −200 points from the 2,000 use points stored in the use point storage unit 21 using the numerical value 10% stored in the addition rate storage unit. . At this time, the additional point is 0 because there is no sales to which an additional point is added at the store. Further, since the additional point is 0, the offset point of 1800 points is derived from the difference between the used point of 2,000 points and the adjustment point of -200 points, and the payment of 1,800 yen corresponding to the offset point is made by the shopping mall secretariat. Billing system. FIG. 4 shows the flow of the above processing.

In addition to the method of adjusting the point of use as described above, 200 points of adjustment are derived from the above-mentioned point of use of 2000 and the addition rate of 10%. 0 point), the additional point is adjusted by −200 points from the adjusted additional point −200 points and the use point 2,000 points, and the offset point +18
There is also a means to lead 00 points. FIG. 5 shows the flow of this processing. In addition, the purchase price 20 of the customer
After deriving 200 adjustment points from 00 yen and 10% additional rate,
18 points offset by the difference between the adjustment point and 2000 points used.
00 points may be derived. FIG. 6 shows the flow of processing by this means.

The above point settlement may be calculated periodically or every time information is updated in the center system 9 based on information sent from each system. Further, a method of achieving such settlement by communication between the respective systems without using the center system may be used. Thus, the “general store” completes the point clearing process of the period by receiving 1,800 yen from the store association secretariat. In addition, the point clearing procedure to the secretariat of the store association is to settle the payment amount by offsetting the payment amount and the billing amount for each store, or to pay the equivalent amount of additional points and charge the equivalent amount of used points And so on.

Further, in addition to the point clearing processing of the “general store”, after deriving 200 adjustment points for the 2,000 used points, the additional point accumulating unit of the storage unit 5 of the “general store” system 0 additional point and adjustment point 200 stored in
Pay 200 yen from the point to the shopping mall secretariat, use point 2,0
For the 00 point, the point adjustment processing may be performed by directly requesting the shopping mall secretariat and receiving 2,000 yen without performing the adjustment by the adjustment point.

A point settlement is performed by subtracting 200 adjustment points, which are 10% of the 2,000 used points, from the used points,
Adding to the additional points and liquidating it means that the ratio of the burden on the fish shop, which paid 2,000 yen (equivalent to 2,000 points) to the shopping mall secretariat for the sales of 20,000 yen,
The point clearing process was performed fairly assuming that the burden ratio of the “general goods store” that paid 200 yen (equivalent to 200 adjustment points) to the sales of 2,000 yen was 10% in each case.

Of course, if a customer purchases a product at a “general store” without exercising points, additional points are issued and payment is made to the shopping mall secretariat. For example,
Assuming that the number of additional points issued is 2,000 and the number of used points is 2,000, 200 points of adjustment points are derived from the used points of 2,000 points, and the payment of the additional points is 2,000.
From 2.000 yen received for the point of use in yen and 1,800 yen adjusted for 2,000 yen received from the adjustment point,
The “general store” completes the point clearing process by paying 200 yen to the shopping mall secretariat.

Various stores such as “Women's clothing store”, “General goods store”, “Stationery store”, “Fish shop”, “Nikuya” and “Fruit shop” in the shopping district where the point system is introduced, share points fairly. As a result, the shopping mall point service system can be easily introduced without feeling unfair.

In the present invention, the amount of payment from the secretariat may be adjusted or the amount of payment may be adjusted according to the adjustment point.
In the same manner as above, when the adjustment point derived from the use point is paid to the secretariat in addition to the additional point, or the adjustment point is derived from the purchase amount regardless of the additional point, and the payment point is paid to the shopping mall secretariat based on the adjustment point. It is also possible to receive payment from the secretariat of the store and settle it without any special adjustment. Of course, it is more reasonable to process these settlements after offsetting payments and receipts.

In this way, separately from the additional points and the use points, a new adjustment point of the function for equalizing the share ratio of each store is newly introduced, so that the share ratio of the point service can be freely adjusted according to the scale of each store. Not only can it be set, but it also corrects the unfairness of the burden ratio that occurred between stores that often use points and stores that often issue points, and a point service that is fair to all member stores It is possible to easily introduce point services to these shops that were difficult to introduce due to the unfairness of point settlement, and it became an effective means to counter large-scale store openings, etc. At the same time, it is a point clearing system that can secure customers, support active consumption activities, and further develop the economy of each region.

[0031]

According to the present invention, unfairness that occurs between "stores in which points are used" and "stores in which points are not used" in the point settlement of each store when the point service is implemented in the prior art is eliminated. In addition, points will be shared fairly between stores of various types of business in shopping streets and the like where the point system is introduced, or between stores of the same type of business such as franchise systems, thereby eliminating unfairness and providing point services. The system can be easily introduced.

[Brief description of the drawings]

FIG. 1 is a diagram showing a system according to an embodiment of the present invention.

FIG. 2 shows an example of a reward card.

FIG. 3 is a diagram showing a configuration of a storage unit 5 of the system of FIG.

FIG. 4 is a flowchart of a process according to an embodiment of the present invention.

FIG. 5 is a flowchart of a process according to the embodiment of the present invention.

FIG. 6 is a flowchart of a process according to an embodiment of the present invention.

[Explanation of symbols]

 1 is a processing device, 2 is a reader / writer, 3 is a keyboard, 4 is a display device, 5 is a storage device, 6 is an output device, 7 is a communication adapter, 8 is a communication line, 9 is a center system, 10 is a point card, 11 Is a point entry field 20 is an additional point accumulation section, 21 is a use point accumulation section, and 22 is an addition rate entry section.

[Procedure amendment]

[Submission date] March 24, 1997

[Procedure amendment 1]

[Document name to be amended] Statement

[Correction target item name] Claim 2

[Correction method] Change

[Correction contents]

[Procedure amendment 2]

[Document name to be amended] Statement

[Correction target item name] 0004

[Correction method] Change

[Correction contents]

[0004] The customer A who receives the 1,000 points, for example, purchases a 1,000 yen towel at "General Goods Shop C" and obtains the 1,000 points (1 point is 1 yen).
Can be used to receive goods. The 1,000 items used in “General Store C” are actually given to “Customer A” by “Women's Clothing Store B”. Payment of yen and liquidation process. However, in the case of a point service in a shopping mall, there are cases where the participating stores are many, and the points used by customers are given little by little from many stores, so that a total of 1,000 points can be obtained. Since it is irrational to liquidate each other, this liquidation process is not generally performed between the related stores such as “Women's Clothing Store B” and “General Goods Store C”, but through the secretariat in the middle. Implemented.

[Procedure amendment 3]

[Document name to be amended] Statement

[Correction target item name] 0005

[Correction method] Change

[Correction contents]

[0005] For example, "Women's clothing store B" and "stationery store D", each of which gives 500 points to a customer A, send 5 points to the secretariat.
Pay 00 yen each. Next, when the customer A uses a total of 1,000 items in the “General Store C”, the “General Store C” asks the secretariat to settle the 1,000 items, and the secretariat calls the “Women's Clothing Store B”.
And the total amount of 1,000 yen kept from “stationery store D” is paid to “general store C”, and the settlement process is completed.

[Procedure amendment 4]

[Document name to be amended] Statement

[Correction target item name] 0016

[Correction method] Change

[Correction contents]

If the customer is “fish shop” and the number of additional points is 2,0
When shopping for 00 yen, the customer presents the loyalty card 10 owned by the customer to the clerk of the “fish shop” and pays 2,000 yen for cash. In the “fish shop”, the addition rate is set in advance in the addition rate description column 22 of the storage unit 5 of the system so that an additional point of 10% of the cash payment amount paid by the customer among the additional point target amounts is derived . The card is loaded into the reader / writer 2 of the system, and the cash 2,000 yen received from the customer is input from the keyboard 3. Total of given additional points is 1
Assuming that 2,000 points have been reached in a month, the “fish shop” has an additional point storage unit 2 in the storage unit 5 of the predetermined deadline system.
By outputting 2,000 points of additional point issue information accumulated in 0 to the output device 6 and paying 2,000 yen (one point is one yen) to the shopping mall secretariat based on the output information, Perform point clearing for the month. The output information may be transmitted to the center system 9 via the communication line 8 and calculated by the center system 9. At the time of this point clearing, “Uoya” will record sales of the additional point amount of 20,000 yen.
This means that a discount of 0%, that is, 2,000 yen has been made. By paying 2,000 yen, points will be cleared.

[Procedure amendment 5]

[Document name to be amended] Statement

[Correction target item name] 0022

[Correction method] Change

[Correction contents]

In addition, 0 points are stored in the additional point storage section 20 of the storage section 5 of the “general store” system in which 2,000 points have been used during the predetermined period. The unit 21 stores 2,000 points. Processor 1 adjustment point -200 points using an addition rate of 10% which is stored in the additional factor storage unit 22 from the point of use 2,000 stored in the point of use storage unit 21 of the system of "general store" Lead. At this time, the additional point is 0 because there is no sales to which an additional point is added at the store. The additional point is 0
Therefore, an offset point of 1800 points is derived from the difference between the used point of 2,000 points and the adjustment point of 200 points , and a payment of 1,800 yen corresponding to the offset point is made to the system of the shopping mall secretariat. FIG. 4 shows the flow of the above processing.

[Procedure amendment 6]

[Document name to be amended] Statement

[Correction target item name] 0023

[Correction method] Change

[Correction contents]

In addition to the method of adjusting the point of use as described above, 200 points of adjustment are derived from the above-mentioned point of use of 2000 and the addition rate of 10%. adjust the additional point by 0 points), with the adjusted
200 points added and 2000 points used, offset +180
There is also a means of leading the zero point. FIG. 5 shows the flow of this processing. In addition, the purchase price 200 of the customer
After deriving 200 adjustment points from 0 yen and an additional rate of 10%, 180 points are offset by the difference between the adjustment point and 2000 points of use.
A zero point may be derived. FIG. 6 shows the flow of processing by this means. Various stores, such as an ingredient store, a fish shop, a butcher shop, and a fruit shop, will bear points fairly, and a shopping mall point service system can be easily introduced without feeling unfair.

[Procedure amendment 7]

[Document name to be amended] Statement

[Correction target item name] 0029

[Correction method] Change

[Correction contents]

In the present invention, the amount of payment from the secretariat may be adjusted or the amount of payment may be adjusted according to the adjustment point.
In the same manner as above, when the adjustment point derived from the use point is paid to the secretariat in addition to the additional point, or the adjustment point is derived from the purchase amount regardless of the additional point, and the payment point is paid to the shopping mall secretariat based on the adjustment point. It is also possible to receive payment from the shopping mall secretariat and settle it without any special adjustment. Of course, it is more reasonable to process these settlements after offsetting payments and receipts.

[Procedure amendment 8]

[Document name to be amended] Statement

[Correction target item name] 0030

[Correction method] Change

[Correction contents]

In this way, separately from the additional points and the use points, a new adjustment point of the function for equalizing the share ratio of each store is newly introduced, so that the share ratio of the point service can be freely adjusted according to the scale of each store. Not only can it be set, but it also corrects the unfairness of the burden ratio that occurred between stores that often use points and stores that often issue points, and a point service that is fair to all member stores The point service can be easily introduced into these shopping districts , which were difficult to introduce due to the unfairness of point settlement, and it became an effective means to counter large-scale store openings, etc. At the same time, it is a point clearing system that can secure customers, support active consumption activities, and further develop the economy of each region.

Claims (3)

[Claims] 1. A means for inputting a customer's additional point target amount and / or purchase price, a means for deriving an additional point corresponding to the customer's additional point target amount, a means for inputting a customer's point of use, A means for deriving points and / or additional points and / or adjustment points in accordance with the purchase price, and a point clearing system for performing point clearing using the additional points and / or use points and the adjustment points. 2. A system mainly for managing issuance, use, and settlement of an additional point. The system includes a means for inputting an additional point target amount and / or a purchase amount, and an additional amount corresponding to the additional point target amount. Means for deriving points, means for inputting points of use, means for deriving points of use and / or additional points and / or adjustment points according to the purchase price, and settlement of points by additional points and / or points of use and adjustment points A system for inputting an additional point target amount and / or a purchase amount by means of inputting an additional point target amount and / or a purchase amount when issuing an additional point, and deriving an additional point corresponding to the additional point target amount. An additional point is derived by a means, and a use point is inputted by a means for inputting a use point. When a point is settled, adjustment according to the use point and / or the additional point and / or the purchase price is performed. A point clearing method, wherein an adjustment point is derived by means for deriving a point, and a point is cleared based on the additional point and / or the use point and the adjustment point. 3. A means for inputting a customer's additional point target amount and / or a purchase amount; a means for deriving an additional point corresponding to the customer's additional point target amount; a means for inputting a customer's point of use; Means for deriving points and / or additional points and / or adjustment points according to the purchase price, and a medium recording software for executing point settlement using the additional points and / or use points and the adjustment points.