JP6590879B2 - Member management device, member management method, and program - Google Patents

Description

  The present invention relates to a member management apparatus that manages information related to members.

  Conventionally, there has been a point system capable of making it possible to use the points given by electronic commerce performed before the registration of the membership card is completed with the membership card after the registration is completed ( Patent Document 1).

  Conventionally, there has been a system in which a mobile terminal with a function of reading external information is used, and a member's store can confirm and authenticate the member himself / herself (see Patent Document 2).

  Furthermore, there has been an electronic membership card technology (see Non-Patent Document 1 and Non-Patent Document 2).

JP 2014-146372 A (first page, FIG. 1 etc.) JP 2006-236066 A (first page, FIG. 1 etc.)

Contactless IC card technology “FeliCa”, [online], Internet [URL: http://www.sony.co.jp/Products/felica/business/solution/ticket.html] Rakuten PointClub, [online], Internet [URL: http://point.rakuten.co.jp/rpointcard/campaign/app/]

  However, in the prior art, the usage status of a plurality of types of membership cards in the terminal device cannot be centrally managed.

  Specifically, for example, in one terminal device that can use two or more applications corresponding to membership cards (hereinafter, referred to as “apps” as appropriate), the usage information or / and usage status of two or more applications is displayed. It was not possible to centrally manage it in association with one member identifier. That is, in the prior art, neither the user nor the system administrator can centrally manage the usage information or / and usage status of two or more electronic membership cards used in one terminal device.

  Further, in addition to the usage status of the electronic membership card displayed on the terminal device, when managing the usage status of the membership card using a non-contact circuit such as an IC chip, the unified management becomes more and more difficult. In this way, even when there are multiple media showing membership cards, such as electronic membership cards and membership cards using IC chips that can be used with one terminal device, it is not possible to centrally manage the usage information and / or usage status of membership cards. It was.

  The member management apparatus according to the first aspect of the present invention is information having one member identifier for identifying a member who is a user, and membership card use information, which is information relating to use of each of two or more types of membership cards, from the terminal device. Acquires usage status information that is information related to the usage status of the membership card used by the first membership card usage information receiving unit and the membership card usage information, and uses the usage status information as a member identifier of the membership card usage information. It is a member management device comprising a usage status accumulating unit for accumulating.

  With this configuration, the usage status of a plurality of types of membership cards in the terminal device can be managed.

  In the member management apparatus of the second invention, the first membership card use information receiving unit activates two or more types of applications for displaying an electronic membership card corresponding to one member identifier in the first invention. This is a member management device that receives membership card usage information, which is information related to the use of two or more types of applications, from a possible terminal device.

  With this configuration, the usage status of a plurality of types of applications in the terminal device can be centrally managed.

  Further, in the member management device of the third invention, for the first or second invention, the first membership card use information receiving unit includes an application for displaying an electronic membership card corresponding to one member identifier, Application usage information that is application usage information and non-contact circuit usage information that is information related to the use of non-contact circuits is received from a terminal device that includes a non-contact circuit that stores one member identifier, and a usage status storage unit Obtains application usage status information, which is information related to the usage status of the application related to the application usage information, stores the application usage status information in association with one member identifier included in the membership card usage information, and contactless circuit usage information Membership card usage information has contactless circuit usage status information, which is information related to the usage status of contactless circuits A member management unit for storing in association with the member identifier.

  With this configuration, in addition to the usage status of the electronic membership card displayed on the terminal device, the usage status of the membership card using a non-contact circuit such as an IC chip can be centrally managed.

  In the member management device of the fourth invention, the member information is a code corresponding to at least one application type identifier among two or more application type identifiers, in contrast to the first or second invention, When the first membership card usage information receiving unit receives the membership card usage information, the code corresponding to the application type identifier of the membership card usage information is transmitted to the terminal device at least once. A member management device further comprising a code transmitting unit.

  With this configuration, the amount of communication with the terminal device can be reduced.

  In addition, the member management apparatus of the fifth aspect of the invention provides a code including a member identifier possessed by the membership card utilization information when the first membership card utilization information receiving unit receives the membership card utilization information, in contrast to the fourth invention. And the electronic membership card composition unit constituting the electronic membership card including the code corresponding to the application type identifier included in the membership card usage information, and the code transmission unit, the first membership card usage information receiving unit receives the membership card usage information. When received, it is a member management device that always transmits an electronic membership card to the terminal device.

  With this configuration, the electronic membership card can be easily customized by the member management device.

  In addition, the member management device according to the sixth aspect of the present invention provides a member identifier acquired at a store terminal, which is a store terminal, and an application type identifier corresponding to the store terminal, with respect to any one of the first to fifth inventions. The membership management device further includes a second membership card usage information receiving unit that receives membership card usage information from the store terminal.

  With this configuration, the usage status of a plurality of types of applications can be managed based on information from the store terminal.

  In addition, the member management device according to the seventh aspect of the present invention provides at least one recommendation associated with purchase related information and user context, which is information related to the purchase of goods, with respect to any one of the first to sixth aspects. A purchase information receiving unit that can store information, a purchase information receiving unit that receives purchase information including a purchase identifier related to purchase using a member identifier and a membership card from a store terminal or a terminal device, and receiving purchase information Accordingly, using the user context included in the membership card use information or the user context included in the purchase information and the purchase related information included in the purchase information, the recommendation information corresponding to the user context and the purchase related information is obtained from the recommendation information storage unit. Recommended information acquisition unit to be acquired and members whose purchase information has recommendation information acquired by the recommendation information acquisition unit A member management apparatus further comprising a recommendation information sending unit that transmits to the terminal device corresponding to the Besshi.

  With this configuration, it is possible to make an effective recommendation due to the purchasing behavior of the member.

  In the member management device according to the eighth aspect of the invention, in contrast to the seventh aspect, the user context is a member management device including position information indicating the position of the terminal device.

  With this configuration, it is possible to make an effective recommendation due to the purchasing behavior of the member.

  The member management apparatus according to the ninth aspect of the invention is a member management apparatus in which the user context includes time information in contrast to the seventh or eighth aspect of the invention.

  With this configuration, it is possible to make an effective recommendation due to the purchasing behavior of the member.

  The member management device according to the tenth aspect of the present invention is a consumption pattern information storage unit capable of storing one or more pieces of consumption pattern information, which is information relating to a consumption pattern of goods, for any one of the seventh to ninth aspects. And the recommendation information acquisition unit uses the consumption pattern information corresponding to the purchase related information included in the purchase information and the user context included in the membership card use information or the user context included in the purchase information in response to the reception of the purchase information. , A member management device that acquires recommendation information from the recommendation information storage unit.

  With this configuration, it is possible to make a more effective recommendation due to the purchasing behavior of the member.

  Further, in the member management device of the eleventh invention, in contrast to any one of the sixth to tenth inventions, the member information has a credit card identifier for identifying a credit card, and second member card use information A card for acquiring card information that is information relating to a credit card identifier when there is a credit card identifier paired with a member identifier included in the usage status information in response to the reception unit receiving the usage status information from the store terminal The member management apparatus further includes an information acquisition unit and a card information transmission unit that transmits the card information acquired by the card information acquisition unit to the store terminal.

  With this configuration, payment by credit card can be proposed to the member.

  Further, the member management apparatus of the twelfth aspect of the invention relates to a payment information receiving unit for receiving payment information related to payment using a credit card from a store terminal in response to transmission of card information, relative to the eleventh aspect of the invention. And a payment processing unit that performs a payment process when the payment information receiving unit receives the payment information.

  With this configuration, it is possible to propose payment by credit card to the member and perform settlement processing.

  According to the member management device of the present invention, the usage status of a plurality of types of membership cards in the terminal device can be managed.

Conceptual diagram of member management system in Embodiment 1 Block diagram of the member management system Block diagram of member management apparatus 1 constituting the member management system A flowchart for explaining the operation of the member management apparatus 1 Flowchart explaining the recommendation information acquisition process Flow chart for explaining the operation of the terminal device 2 A flowchart for explaining the operation of the store terminal 3 Figure showing the member information management table Figure showing the recommendation information management table The figure which shows the same consumption pattern information management table The figure which shows the example of a screen of the terminal device 2 Figure showing the member information management table Figure showing an output example of the electronic membership card The figure which shows the output example of the recommendation information Figure showing an example of the login screen Figure showing an example of the electronic membership card Block diagram of each device constituting the member management system Overview of the computer system Block diagram of the computer system

  Hereinafter, embodiments of a member management apparatus and the like will be described with reference to the drawings. In addition, since the component which attached | subjected the same code | symbol in embodiment performs the same operation | movement, description may be abbreviate | omitted again.

  (Embodiment 1)

  In the present embodiment, a member management system capable of centrally managing the usage status of a plurality of types of membership cards in a terminal device will be described.

  Further, in the present embodiment, membership card usage information having a membership card identifier for identifying a membership card and an application type identifier for identifying the type of application is received from a terminal device storing two or more types of applications. A member management system having a member management apparatus that accumulates usage status information regarding the usage status of a membership card will be described. That is, in this member management system, it is possible to grasp the usage status of the user's membership card for each type of application and the usage status of the user's membership card in the group.

  Also, in the present embodiment, a member management system capable of centrally managing the usage status of a membership card using a non-contact circuit such as an IC chip in addition to the usage status of an electronic membership card displayed on a terminal device will be described. .

  Further, in the present embodiment, the membership card identifier and member information having a code corresponding to at least one application type are held, and there is a code corresponding to the application type identifier included in the received membership card usage information. In this case, a member management system having a member management device that transmits the code to the terminal device at least once will be described.

  Also, in this embodiment, when membership card usage information is received from a terminal device, if there is a code corresponding to the application type identifier included in the membership card usage information, the member who always transmits the code to the terminal device A member management system having a management device will be described. Note that the membership management device may generate an electronic membership card and transmit it to the terminal device when the membership card usage information is received from the terminal device.

  Further, in the present embodiment, a member management system having a member management apparatus that receives from a store terminal membership card usage information that is a result of reading a code in which a member identifier of a membership card and an application type identifier are embedded will be described.

  Further, in the present embodiment, the membership card use information has position information, and when the purchase action of the product is performed using the membership card, the recommendation information is obtained by using the purchase information and the position information regarding the purchase. A member management system having a member management device that acquires and transmits to the terminal device will be described.

  Further, in the present embodiment, the membership card use information has time information, and when the purchase behavior of the product is performed using the membership card, the recommendation information is obtained by using the purchase information and the time information regarding the purchase. A member management system having a member management device that acquires and transmits to the terminal device will be described.

  Further, in the present embodiment, a member management system having a member management device that holds consumption pattern information indicating a consumption pattern, acquires recommendation information using the consumption pattern information, and transmits the recommendation information to the terminal device will be described. To do.

  Further, in the present embodiment, a member management system that encourages the use of a credit card will be described.

  FIG. 1 is a conceptual diagram of a member management system in the present embodiment. The member management system includes a member management device 1, 1 or 2 or more terminal devices 2, 1 or 2 or more store terminals 3. The terminal device 2 is a terminal held by a member who is a user. The member management device 1 is a so-called server device, and may be a so-called cloud server, for example. The terminal device 2 may be of any type, such as a so-called smartphone, notebook PC, personal computer, mobile phone, tablet terminal, wearable terminal (for example, a glasses-type wearable terminal, a watch-type wearable terminal, etc.). Furthermore, the store terminal 3 is a terminal installed in the store, and is a terminal that reads the membership card identifier of the membership card. The store terminal 3 may acquire a membership card identifier included in the electronic membership card displayed on the terminal device 2, or may acquire a membership card identifier from a membership card such as a magnetic card. The store terminal 3 is, for example, a cash register terminal or a POS terminal. In addition, a store is a store which sells goods and services normally, for example, the kind is not ask | required, such as a convenience store, a supermarket, a department store, a gas station, a rental video shop. Further, the product here means a target to be provided to the customer, and is understood widely and includes a service. The customer may be an individual or a corporation.

  FIG. 2 is a block diagram of the member management system in the present embodiment. FIG. 3 is a block diagram of the member management apparatus 1 constituting the member management system.

  The member management apparatus 1 constituting the member management system includes a storage unit 11, a reception unit 12, a processing unit 13, and a transmission unit 14.

  The storage unit 11 includes a member information storage unit 111, a recommendation information storage unit 112, and a consumption pattern information storage unit 113.

  The receiving unit 12 includes a first membership card usage information receiving unit 121, a second membership card usage information receiving unit 122, a purchase information receiving unit 123, and a settlement information receiving unit 124.

  The processing unit 13 includes a usage status storage unit 131, an electronic membership card configuration unit 132, a recommendation information acquisition unit 133, a card information acquisition unit 134, and a payment processing unit 135.

  The transmission unit 14 includes a code transmission unit 141, a recommendation information transmission unit 142, and a card information transmission unit 143.

  The terminal device 2 includes a terminal storage unit 21, a terminal reception unit 22, a terminal processing unit 23, a terminal transmission unit 24, a terminal reception unit 25, and a terminal output unit 26.

  The store terminal 3 includes a store storage unit 31, a store reading unit 32, a store reception unit 33, a store processing unit 34, a store transmission unit 35, a store reception unit 36, and a store output unit 37.

  The storage unit 11 constituting the member management apparatus 1 can store various types of information. The various types of information are, for example, member information and recommendation information described later.

  The member information storage unit 111 can store one or more member information. Member information is information relating to a member who is a user. The member information includes a member identifier that identifies the member and usage status information that is information regarding the usage status of two or more types of membership cards. The usage status information includes, for example, a transaction ID that identifies the transaction of the usage act. Needless to say, the usage status information may be encrypted.

  The usage status information is, for example, application usage status information that is information related to the usage status of the application. The application usage status information includes, for example, an application type identifier that identifies the type of application. The application usage status information includes, for example, an application type identifier and information on the number of times or frequency of use of the application identified by the application type identifier. Further, the application usage status information includes, for example, an application type identifier and information related to an environment in which the application identified by the application type identifier is used. The information related to the environment is, for example, information for specifying the location where the membership card is used, information indicating the date and time when the membership card is used, and the like.

  In addition, the kind of application is not ask | required. However, the application is preferably an application that can display an electronic membership card. Further, the application is preferably a program that can present an electronic membership card and has some function. Some function is, for example, a game. Further, it is preferable that the type of code displayed and the electronic membership card differs depending on the type of application. That is, for example, the code in the electronic membership card displayed by the first application is a barcode, and the code in the electronic membership card displayed by the second application is a QR code (registered trademark). It is preferable to be. The code may be anything as long as it can express the member identifier.

  The usage status information is, for example, non-contact circuit usage status information that is information regarding the usage status of the non-contact circuit that stores one member identifier. It can be said that the non-contact circuit usage status information is, for example, information on the usage status of the membership card identified by one member identifier stored in the non-contact circuit. The non-contact circuit is, for example, a non-contact IC chip, a circuit that can perform near field communication, and the like, and is a circuit for transmitting a member identifier by non-contact. That is, for example, the terminal device 2 is, for example, an NFC (Near Field Communication) compatible mobile terminal (for example, a smartphone).

  The member information includes, for example, the member's name, date of birth, telephone number, and e-mail address. Further, the member information may include the number of times of application use, the date and time of application use, and the like. The type of application corresponds to, for example, the type of store where an electronic membership card can be used. For example, the application type “App 1” is an application used to display an electronic membership card that can be used at a specific convenience store, and the application type “App 2” is used at a specific gas station. It is an application used when displaying an electronic membership card that can be used.

  The member information may include membership card use information that is information related to the use of the membership card. The membership card usage information is information received by the first membership card usage information receiving unit 121 or the first membership card usage information receiving unit 122, as will be described later.

  Further, the membership card use information may have a user context. The user context is information regarding the status of the user or the terminal device 2 when using the membership card. The user context includes, for example, location information for specifying the location using the membership card, date and time information using the membership card, weather when using the membership card, and environment using the membership card (for example, NFC, WiFi, etc.) Etc.

  Further, the position information may be information indicating the position of the terminal device 2. The position of the terminal device 2 may be the position of the store terminal 3 corresponding to the code reader that has read the code in the electronic membership card displayed on the terminal device 2. The time information is, for example, the time when the code reader reads the code in the electronic membership card displayed on the terminal device 2, the time when the terminal device 2 or the store terminal 3 transmits the membership card use information, and the like.

  The member information is a code corresponding to at least one application type identifier among two or more application type identifiers, and preferably has a code corresponding to the member identifier. In addition, the member information preferably has a credit card identifier for identifying the credit card.

  The recommendation information storage unit 112 can store one or more pieces of recommendation information. The recommendation information is information for recommending to members. Recommendation information is an advertisement, a coupon, etc., for example.

  It is preferable that the recommendation information stored in the recommendation information storage unit 112 is associated with the user context and purchase related information that is information related to the purchase of a product. Here, the means for associating does not matter. Corresponding means that it can be acquired using position information and purchase related information. That is, it is preferable that the recommendation information storage unit 112 stores one or more store-related information including store information and recommendation information that are information about stores. The store information includes, for example, a store name, store location information, a store type identifier for identifying the store type (for example, a pub, karaoke, a convenience store, etc.), one or more product identifiers for identifying products handled in the store, and the like. Have

  The purchase related information includes, for example, the number of points increased corresponding to the purchase amount, the number of points used, the store type identifier for identifying the type of store where the product was purchased, the store identifier for identifying the store where the product was purchased, It has one or more pieces of information among the product identifier, product identifier and quantity of the product.

  The consumption pattern information storage unit 113 can store one or more pieces of consumption pattern information that is information related to the consumption pattern of the product. The consumption pattern information is information on the time order of products to be consumed, information on two or more products consumed in a set, and the like. Consumption pattern information includes, for example, "information indicating that you go to a karaoke next to a tavern", "information indicating that you purchase paper diapers and beer together", "purchase pencils and erasers together "Information indicating".

  The receiving unit 12 receives various information, instructions, and the like from the terminal device 2 or the store terminal 3 or the like. The various types of information are, for example, membership card use information, purchase information, payment information, and the like. The membership card usage information may be the same as the usage status information.

  The first membership card use information receiving unit 121 constituting the receiving unit 12 is information having one member identifier for identifying a member who is a user, and a membership card which is information regarding use of each of two or more types of membership cards. Usage information is received from the terminal device 2. The membership card use information includes, for example, a member identifier and a transaction ID.

  Further, the first membership card usage information receiving unit 121 is information regarding the usage of each of the two or more types of applications from the terminal device 2 that can start two or more types of applications that display the electronic membership card corresponding to one membership identifier. You may receive certain membership card usage information.

  In addition, the first membership card usage information receiving unit 121 includes an application that displays an electronic membership card corresponding to one member identifier and a terminal device 2 that includes a non-contact circuit that stores the one member identifier. You may receive the application utilization information which is the information regarding utilization of an application, and the non-contact circuit utilization information which is the information regarding utilization of the said non-contact circuit. The application usage information is information regarding the use of an application that can display an electronic membership card, and usually has a member identifier. The non-contact circuit usage information is information related to the use of the non-contact circuit storing the member identifier, and usually has a member identifier.

  Further, the first membership card usage information receiving unit 121 may receive usage status information, which is information related to the usage status of two or more types of membership cards corresponding to one member identifier, from the terminal device 2.

  In addition, the first membership card usage information receiving unit 121 receives usage status information of each of the two or more types of applications from the terminal device 2 that can start two or more types of applications that display an electronic membership card corresponding to one membership identifier. May be received.

  Further, the first membership card usage information receiving unit 121 may receive, for example, a member identifier for identifying a member who is a user of the terminal device 2 and application usage status information.

  The first membership card use information receiving unit 121 may also receive information regarding the membership card. The information on the membership card is usually an electronic membership card including a code. Information relating to a membership card usually has a member identifier. Having a member identifier may be having a code in which the member identifier is embedded. Here, the application is an application that is usually started up when using an electronic membership card.

  Further, the first membership card usage information reception unit 121 may receive application usage status information and non-contact circuit usage status information from the same terminal device 2. The application usage status information here is information regarding the usage status of one or more applications that display an electronic membership card corresponding to one member identifier. The contactless circuit usage status information is information received from the terminal device 2 including a contactless circuit that stores one member identifier, and is information related to the usage status of the contactless circuit. It can be said that the contactless circuit usage status information is information regarding the usage status of the membership card identified by the member identifier stored in the contactless circuit.

  The second membership card usage information receiving unit 122 receives, from the store terminal 3, membership card usage information having a member identifier acquired at the store terminal 3 which is a store terminal and an application type identifier corresponding to the store terminal. . The second membership card usage information receiving unit 122 receives application usage information or contactless circuit usage information from the store terminal 3. The membership card use information here includes, for example, a member identifier, transaction ID, store ID, POS information, and the like.

  The second membership card usage information receiving unit 122 may receive usage status information from the store terminal 3. The usage status information here is, for example, application usage status information or non-contact circuit usage status information.

  The second membership card usage information receiving unit 122 uses, for example, a membership card that has a member identifier acquired by the store terminal 3 and an application type identifier corresponding to the store terminal 3 as a result of reading a code in which the member identifier is embedded. Information may be received from the store terminal 3. The code reading is, for example, code reading using a code reader of the store terminal 3. The code reading is, for example, reception from a code reader in the store terminal 3. Furthermore, the application type identifier here may be embedded in the code, or may be stored in the store terminal 3.

  The second membership card usage information receiving unit 122 receives, from the store terminal 3, membership card usage information having a member identifier acquired from the terminal device 2 having a non-contact circuit and an application type identifier corresponding to the store terminal 3, for example. You may receive it.

  The purchase information receiving unit 123 receives purchase information including a member identifier and purchase related information regarding purchase using a membership card from the store terminal 3 or the terminal device 2.

  As a result of reading the code in which the member identifier is embedded, the purchase information receiving unit 123 obtains purchase information including the member identifier acquired by the store terminal 3 and purchase-related information related to purchase using the membership card. You may receive from. Further, the purchase information receiving unit 123 may receive purchase information from the store terminal 3 including the member identifier acquired from the terminal device 2 having a non-contact circuit and purchase related information regarding purchase using the membership card. good.

  Here, the purchase information usually includes a member identifier and a purchase amount. The purchase information may have the same data structure as the membership card use information. The purchase information may have an application type identifier. The purchase information may have a user context. The user context is, for example, position information and time information. The position information is position information indicating a place where the user uses the membership card. The time information is information regarding the date and time when the user used the membership card.

  The payment information receiving unit 124 receives payment information regarding payment using a credit card from the store terminal 3 in response to the transmission of the card information. The payment information may be information indicating that payment using a credit card is possible, or may be a credit card number or the like. The payment information includes, for example, a transaction ID, a usage amount, an identifier of a usage store, and the like. The card information is information indicating whether a credit card identifier exists, a credit card identifier, or the like.

  The processing unit 13 performs various processes. The various processes include, for example, a usage status accumulation process, an electronic membership card configuration process, a recommendation information acquisition process, a card information acquisition process, a payment process, an authentication process, and the like. The authentication process is performed using a member identifier and a password when a member logs in. Since the authentication process is a known technique, a description thereof will be omitted. Details of other processes will be described later.

  The usage status storage unit 131 performs usage status storage processing. That is, the usage status storage unit 131 acquires usage status information that is information regarding the usage status of the membership card related to the membership card usage information, and associates the usage status information with one member identifier included in the membership card usage information. And stored in the member information storage unit 111. Further, the usage status storage unit 131 usually acquires usage status information using the membership card usage information, and associates the usage status information with one member identifier included in the membership card usage information. To accumulate.

  For example, the usage status storage unit 131 associates the membership identifier included in the membership card usage information received by the first membership card usage information reception unit 121 with the membership card usage received by the first membership card usage information reception unit 121. Usage status information that is information related to the usage status of the application identified by the application type identifier included in the information is stored in the member information storage unit 111. The usage status information may be an application type identifier, a flag indicating that the application identified by the application type identifier is used, the number of times the application identified by the application type identifier is used, or the application type identifier. It may be the time when the app identified by is used, or information on the store where the app identified by the app type identifier is used.

  Further, the usage status storage unit 131 acquires application usage status information that is information related to the usage status of the application related to the application usage information, and associates the application usage status information with one member identifier included in the membership card usage information. May be accumulated. The usage status storage unit 131 may acquire the application usage status information using the application usage information, and store the application usage status information in association with one member identifier included in the membership card usage information.

  In addition, the usage status storage unit 131 acquires non-contact circuit usage status information that is information related to the usage status of the non-contact circuit related to the non-contact circuit usage information, and the membership card usage information is stored in the non-contact circuit usage status information. You may accumulate | store corresponding to one member identifier to have. The usage status storage unit 131 acquires the non-contact circuit usage status information using the non-contact circuit usage information, and associates the non-contact circuit usage status information with one member identifier included in the membership card usage information. It may be accumulated.

  As a result of the usage status accumulation process, the usage status of the member's app identified by the member identifier may be managed.

  The electronic membership card composition unit 132 performs electronic membership card composition processing. That is, when the first membership card usage information receiving unit 121 receives the membership card usage information, the electronic membership card configuration unit 132 is a code including the member identifier of the membership card usage information, and the membership card usage information is An electronic membership card including a code corresponding to the application type identifier is configured. For example, the electronic membership card configuration unit 132 generates a code in which a member identifier is embedded, reads a background image of the electronic membership card corresponding to the application type identifier from the storage unit 11, and uses the code as a background image of the electronic membership card. Paste and compose an electronic membership card.

  The recommendation information acquisition unit 133 uses the user context included in the membership card use information or the user context included in the purchase information and the purchase related information included in the purchase information in response to the reception of the purchase information. The recommendation information corresponding to the information is acquired from the recommendation information storage unit 112. The purchase related information included in the purchase information may be purchase related information included in the membership card use information. Further, purchase-related information may be included in the membership card usage information or membership card usage status information.

  For example, when the purchase information is received, the recommendation information acquisition unit 133 receives the position information included in the membership card use information or the position information included in the purchase information, the purchase related information included in the purchase information, and the time included in the membership card use information. Using the information or time information included in the purchase information, recommendation information corresponding to the position information, purchase related information, and time information may be acquired from the recommendation information storage unit 112.

  The recommendation information acquisition unit 133 uses the consumption pattern information corresponding to the purchase related information included in the purchase information and the user context included in the membership card use information or the user context included in the purchase information in response to the reception of the purchase information. The recommendation information may be acquired from the recommendation information storage unit 112.

  In response to the second membership card usage information receiving unit 122 receiving the membership card usage information from the store terminal 3, the card information acquisition unit 134 receives a credit card identifier paired with the membership identifier of the membership card usage information. If present, card information that is information relating to the credit card identifier is acquired.

  For example, when the second membership card usage information receiving unit 122 receives the membership card usage information from the store terminal 3, the card information acquisition unit 134 receives a credit card identifier paired with the membership identifier of the membership card usage information. It is determined whether or not the member information storage unit 111 exists. When a credit card identifier exists, the card information acquisition unit 134 acquires card information that is information related to the credit card identifier from the member information storage unit 111. The information regarding the credit card identifier may be a credit card identifier or information indicating that the credit card identifier is managed.

  The settlement processing unit 135 performs settlement processing when the settlement information receiving unit 124 receives settlement information. The payment information includes, for example, a credit card identifier and a payment amount. The settlement amount is a purchase amount.

  The transmission unit 14 transmits various types of information to the terminal device 2 or the store terminal 3. Examples of the various information include a code, an electronic membership card, recommendation information, card information, and the like.

  When the first membership card usage information reception unit 121 receives the membership card usage information, the code transmission unit 141 constituting the transmission unit 14 sends a code corresponding to the application type identifier included in the membership card usage information to the terminal device 2. Send at least once. The transmission of the code may be a transmission of an electronic membership card including the code. When a code is transmitted, an electronic membership card including the code is usually displayed on the terminal device 2.

  The code transmitting unit 141 may always transmit the configured electronic membership card to the terminal device 2 when the first membership card usage information receiving unit 121 receives the membership card usage information.

  The recommendation information transmission unit 142 transmits the recommendation information acquired by the recommendation information acquisition unit 133 to the terminal device 2 corresponding to the member identifier included in the received purchase information.

  The card information transmission unit 143 transmits the card information acquired by the card information acquisition unit 134 to the store terminal 3. In the store terminal 3 that has received the card information, a message that payment by credit card is normally possible is displayed.

  The terminal storage unit 21 constituting the terminal device 2 can store various types of information and two or more types of applications. The various information includes, for example, information constituting an electronic membership card, a member identifier, position information, and the like. The information constituting the electronic membership card is information on the electronic membership card itself, a code constituting the electronic membership card, a background image constituting the electronic membership card, and the like. The position information is information indicating the position where the terminal device 2 exists, and is, for example, (latitude, longitude). As described above, the application is preferably an application that can display an electronic membership card.

  The terminal reception part 22 receives the input from the member who is a user. The input is, for example, a member registration instruction, an application activation instruction, a login instruction, an application stop instruction, a non-contact circuit activation instruction “, etc. The member registration instruction is an instruction for registering a member in the member management apparatus 1. Yes, for example, the user's name, date of birth, address, telephone number, etc. The application activation instruction is an instruction to activate the application, and usually has an application type identifier, and the login instruction is a member management device. 1 is an instruction to log in to the terminal 1 and usually has a member identifier, etc. It is preferable that the login instruction also has a password, etc. The application stop instruction is an instruction to stop an active application. The activation instruction is an instruction to activate the non-contact circuit and transmit the member identifier to the outside. Etc., anything good. Terminal reception unit 22, a device driver of the input means a numeric keypad or a keyboard or the like, may be implemented in the control software for a menu screen.

  The terminal processing unit 23 performs processing according to the input received by the terminal receiving unit 22. In addition, the terminal processing unit 23 performs processing on information received by a terminal receiving unit 25 described later. For example, when the terminal reception unit 22 receives an application activation instruction, an application corresponding to the received instruction is read from the terminal storage unit 21 and activated. Further, for example, the terminal processing unit 23 acquires the application type identifier of the activated application, acquires the member identifier of the terminal storage unit 21, and obtains the membership card use information having the application type identifier and the member identifier. Constitute. For example, the terminal processing unit 23 configures membership card use information in response to an application activation instruction. Note that the terminal processing unit 23 may acquire position information. In such a case, for example, the terminal processing unit 23 configures membership card use information that also includes position information.

  The terminal transmission unit 24 transmits various information and instructions to the member management device 1 and other devices. Various information, instructions, etc. are membership card utilization information, for example.

  The terminal receiving unit 25 receives various types of information from the member management device 1 and other devices. Examples of the various information include a code, an electronic membership card, and recommendation information.

  The terminal output unit 26 outputs various information. The various information includes, for example, an input received by the terminal receiving unit 22, a code received by the terminal receiving unit 25, an electronic membership card, recommendation information, and the like. Here, the output is usually a display on a display, but projection using a projector, printing with a printer, sound output, transmission to an external device, accumulation in a recording medium, other processing devices and others This is a concept that includes delivery of processing results to other programs.

  The store storage unit 31 constituting the store terminal 3 stores various types of information. The various types of information include, for example, a store type identifier that identifies the type of store in which the store terminal 3 is installed, a store identifier that identifies the store, location information that indicates the location of the store, and the like.

  The store reading unit 32 reads the code of the electronic membership card displayed on the terminal device 2. The store reading unit 32 may read a membership card (for example, an IC card). The store reading unit 32 can be realized by a code reader, an IC card reader, or the like.

  The store reception unit 33 receives input. Such input is usually input from a store clerk. The input is, for example, a purchase price, a product identifier of a sold product, a quantity, information for settlement, and the like. Such input means may be anything such as a numeric keypad, a keyboard, a mouse, or a menu screen. The store reception unit 33 can be realized by a device driver for input means such as a numeric keypad or a keyboard, control software for a menu screen, or the like. In addition, payment means, such as cash, electronic money, and a credit card, are not ask | required.

  The store processing unit 34 performs processing for the code read by the store reading unit 32 and the input received by the store receiving unit 33. The process is, for example, a process of configuring membership card use information having a member identifier acquired at the store terminal 3 and an application type identifier corresponding to the store terminal as a result of reading a code in which the member identifier is embedded. . The store processing unit 34 may constitute membership card use information that also has a store type identifier, a store identifier, location information, and the like stored in the store storage unit 31.

  The store transmission unit 35 transmits the membership card use information configured by the store processing unit 34 to the member management device 1 or an external device.

  The store receiving unit 36 receives information from the member management device 1 or an external device. The received information is, for example, card information.

  The store output unit 37 outputs information such as card information received by the store receiving unit 36, information read by the store reading unit 32, information received by the store receiving unit 33, processing results of the store processing unit 34, and the like. Here, the output is usually a display on a display, but projection using a projector, printing with a printer, sound output, transmission to an external device, accumulation in a recording medium, other processing devices and others This is a concept that includes delivery of processing results to other programs.

  The storage unit 11, the member information storage unit 111, the recommendation information storage unit 112, the consumption pattern information storage unit 113, the terminal storage unit 21, and the store storage unit 31 are preferably non-volatile recording media, but are volatile recording media. But it is feasible. The process in which information is stored in the storage unit 11 or the like is not limited. For example, information may be stored in the storage unit 11 or the like via a recording medium, information transmitted via a communication line or the like may be stored in the storage unit 11 or the like, Alternatively, information input via the input device may be stored in the storage unit 11 or the like.

  The receiving unit 12, the first membership card usage information receiving unit 121, the second membership card usage information receiving unit 122, the purchase information receiving unit 123, the payment information receiving unit 124, the terminal receiving unit 25, and the store receiving unit 36 are usually wireless. Alternatively, it is realized by a wired communication means, but may be realized by a means for receiving a broadcast.

  The processing unit 13, the usage status storage unit 131, the electronic membership card configuration unit 132, the recommendation information acquisition unit 133, the card information acquisition unit 134, the payment processing unit 135, the terminal processing unit 23, and the store processing unit 34 are usually an MPU or a memory. Etc. can be realized. The processing procedure of the processing unit 13 is usually realized by software, and the software is recorded in a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit).

  The transmission unit 14, the code transmission unit 141, the recommendation information transmission unit 142, the card information transmission unit 143, the terminal transmission unit 24, and the store transmission unit 35 are usually realized by wireless or wired communication means, but are realized by broadcasting means. May be.

  The terminal output unit 26 and the store output unit 37 may be considered as including or not including an output device such as a display or a speaker. The terminal output unit 26 may be implemented by output device driver software, or output device driver software and an output device.

  Next, the operation of the member management system will be described. First, operation | movement of the member management apparatus 1 is demonstrated using the flowchart of FIG.

  (Step S <b> 401) The receiving unit 12 determines whether a member registration instruction has been received from the terminal device 2. If a member registration instruction has been received, the process goes to step S402; otherwise, the process goes to step S404.

  (Step S402) The processing unit 13 generates a unique member identifier. The transmission unit 14 may transmit the generated member identifier to the terminal device 2 that has transmitted the member registration instruction. The algorithm for generating a unique member identifier does not matter.

  (Step S403) The processing unit 13 configures a part of member information to be accumulated using the information included in the member registration instruction received in step S401 and the member identifier generated in step S402. Then, the processing unit 13 accumulates part of the configured member information in the member information storage unit 111. The process returns to step S401.

  (Step S <b> 404) The first membership card usage information receiving unit 121 determines whether or not the membership card usage information has been received from the terminal device 2. When the membership card use information is received, the process goes to step S405, and when it is not received, the process goes to step S409.

  (Step S405) The usage status storage unit 131 configures usage status information to be stored, using the membership card usage information received in step S404. The usage status information includes, for example, an application type identifier. Further, the usage status information may include, for example, the number of times the application corresponding to the application type identifier is used, the time, and the like. In addition, the usage status information includes, for example, information indicating that a membership card identified by a member identifier stored in the non-contact circuit is used or has been used. Further, the usage status information may include, for example, the number of times the membership card identified by the member identifier stored in the non-contact circuit has been used, the date and time when it was used, and the like.

  (Step S406) The usage status storage unit 131 stores the usage status information configured in step S405 in the member information storage unit 111. For example, the usage status storage unit 131 associates the membership identifier included in the membership card usage information received by the first membership card usage information reception unit 121 with the member received by the first membership card usage information reception unit 121. The application type identifier included in the certificate use information is accumulated in the member information storage unit 111.

  (Step S407) The processing unit 13 configures information to be transmitted to the terminal device 2 that has transmitted the membership card usage information, using the membership card usage information received in step S404. The information to be transmitted usually has a code. For example, the electronic membership card configuration unit 132 acquires a code (for example, a barcode or a QR code) corresponding to the membership identifier and the application type identifier included in the membership card use information received in step S404. Then, the electronic membership card configuration unit 132 configures the electronic membership card in which the acquired code is displayed.

  (Step S408) The code transmission unit 141 transmits the code acquired in step S407 or the electronic membership card including the code to the terminal device 2 that has transmitted the membership card utilization information. The process returns to step S401.

  (Step S409) The second membership card utilization information receiving unit 122 determines whether or not the membership card utilization information has been received from the store terminal 3. If the membership card use information is received, the process goes to step S410. If not received, the process goes to step S417.

  (Step S410) The usage status storage unit 131 configures information to be stored using the membership card usage information received in step S409. Note that the stored information includes, for example, an application type identifier. Further, the information to be accumulated may include, for example, the number of times the application corresponding to the application type identifier is used, the time, and the like. Further, the stored information includes, for example, information indicating that a membership card identified by a member identifier stored in the non-contact circuit is used or has been used.

  (Step S411) The usage status storage unit 131 stores the information configured in step S410 in the member information storage unit 111. For example, the usage status storage unit 131 associates the membership identifier included in the membership card usage information received by the second membership card usage information reception unit 122 with the member received by the second membership card usage information reception unit 122. The application type identifier included in the certificate use information is accumulated in the member information storage unit 111.

  (Step S412) The card information acquisition unit 134 determines whether or not a credit card identifier associated with the member identifier included in the membership card use information received in step S409 exists in the member information storage unit 111. . If there is a credit card identifier, go to step S413, otherwise go back to step S401.

  (Step S413) The card information acquisition unit 134 acquires card information. The card information is information indicating that a credit card identifier exists, for example.

  (Step S414) The card information transmission unit 143 transmits the card information acquired in Step S413 to the store terminal 3 that has transmitted the membership card use information.

  (Step S415) The payment information receiving unit 124 determines whether or not payment information has been received in response to the transmission of the card information in step S414. If payment information is received, the process goes to step S416, and if payment information is not received, the process returns to step S401. The settlement information usually has a member identifier and a settlement amount.

  (Step S416) The settlement processing unit 135 performs a settlement process using the credit card identifier associated with the member identifier included in the membership card use information received in Step S409. The payment process may be a process related to payment, and the content of the payment process is not limited. Since the settlement process is a known technique, a detailed description is omitted. Go to step S420.

  (Step S417) The purchase information receiving unit 123 determines whether or not purchase information has been received. If purchase information is received, the process proceeds to step S418, and if purchase information is not received, the process returns to step S401.

  (Step S418) The processing unit 13 configures information to be accumulated using the purchase information received in step S417.

  (Step S419) The processing unit 13 accumulates the information configured in step S418 in the member information storage unit 111.

  (Step S420) The recommendation information acquisition part 133 acquires recommendation information using the received purchase information. Such recommendation information acquisition processing will be described with reference to the flowchart of FIG. The information used in the recommendation information acquisition process may be information included in the membership card use information. It can be said that the information included in the membership card use information is information constituting purchase information.

  (Step S421) The processing unit 13 acquires contact information that is paired with the member identifier included in the membership card use information received in Step S409 from the member information storage unit 111. The contact information is a contact address to the member identified by the member identifier, such as an email address or a telephone number. And the recommendation information transmission part 142 transmits the recommendation information acquired by step S420 to the terminal device 2 using the acquired contact information. The process returns to step S401.

  In the flowchart of FIG. 4, the process ends when the power is turned off or the process ends.

  Next, an example of the recommendation information acquisition process in step S420 will be described using the flowchart of FIG.

  (Step S501) The recommendation information acquisition unit 133 acquires time information. For example, the recommendation information acquisition unit 133 acquires time information from a clock, an NTP server, or the like (not shown).

  (Step S502) The recommendation information acquisition unit 133 substitutes 1 for a counter i.

  (Step S503) The recommendation information acquisition unit 133 determines whether or not the i-th consumption pattern information is stored in the consumption pattern information storage unit 113. When the i-th consumption pattern information is stored, the process goes to step S504, and when the i-th consumption pattern information is not stored, the process returns to the upper process.

  (Step S504) The recommendation information acquisition unit 133 applies the purchase information and the time information acquired in step S501 to the i-th consumption pattern information. Note that the recommendation information acquisition unit 133 may apply only purchase information to the i-th consumption pattern information.

  (Step S505) The recommendation information acquisition unit 133 determines whether the purchase information matches the i-th consumption pattern information as a result of the application in step S504. If they match, go to step S506, otherwise go to step S509.

  (Step S506) The recommendation information acquisition part 133 acquires the positional information which purchase information has.

  (Step S507) The recommendation information acquisition unit 133 uses the i-th consumption pattern information and the position information acquired in Step S506, and stores information on the stores to be recommended among the store information stored in the recommendation information storage unit 112. To decide.

  (Step S508) The recommendation information acquisition unit 133 acquires the recommendation information included in the store information determined in step S507 from the recommendation information storage unit 112.

  (Step S509) The recommendation information acquisition unit 133 increments the counter i by one. The process returns to step S503.

  In FIG. 5, recommendation information is acquired using position information and time information as a user context. However, recommendation information may be acquired using other user contexts. The other user context is, for example, the gender of the user and information (number of people, characteristics, etc.) of the accompanying person of the user. The characteristics of the user's companion include a friend, a couple, a company companion, a student friend, and the like.

  Next, operation | movement of the terminal device 2 is demonstrated using the flowchart of FIG.

  (Step S601) The terminal receiving unit 22 determines whether a member registration instruction has been received. If a member registration instruction is accepted, the process goes to step S602. If a member registration instruction is not accepted, the process goes to step S606.

  (Step S602) The terminal processing unit 23 configures a member registration instruction to be transmitted using the member registration instruction received in Step S601. For example, the terminal processing unit 23 adds a terminal identifier for identifying the terminal device 2 to the accepted member registration instruction, and constitutes a member registration instruction to be transmitted.

  (Step S603) The terminal transmission unit 24 transmits the member registration instruction configured in Step S602 to the member management apparatus 1.

  (Step S604) The terminal reception unit 25 determines whether or not a member identifier has been received in response to the transmission of the member registration instruction in step S603. If the member identifier is received, the process goes to step S605. If the member identifier is not received, the process returns to step S604. Note that the reception of the member identifier indicates that the member registration has been completed normally.

  (Step S605) The terminal output unit 26 outputs the member identifier received in step S604. The process returns to step S601.

  (Step S606) The terminal reception unit 22 determines whether an application activation instruction has been received. If an application activation instruction is accepted, the process proceeds to step S607. If an application activation instruction is not accepted, the process proceeds to step S617.

  (Step S607) The terminal processing unit 23 reads an application corresponding to the application activation instruction received in Step S606 from the terminal storage unit 21, and activates the application. Here, when the application is activated, for example, a login screen to the member management apparatus 1 is displayed.

  (Step S608) The terminal receiving unit 22 determines whether a login instruction has been received. If a login instruction is accepted, the process proceeds to step S609. If a login instruction is not accepted, the process proceeds to step S615.

  (Step S609) The terminal processing unit 23 acquires the application type identifier of the active application.

  (Step S610) The terminal processing unit 23 configures membership card use information including the member identifier included in the login instruction received in Step S608, the application type identifier acquired in Step S609, and the like.

  (Step S611) The terminal transmission unit 24 transmits the membership card use information configured in Step S610 to the member management apparatus 1.

  (Step S612) The terminal receiving unit 25 determines whether or not the information has been received in response to the transmission of the membership card use information in Step S611. If information is received, it will go to step S613, and if information is not received, it will return to step S612. The information received here is, for example, an electronic membership card or a code.

  (Step S613) The terminal processing unit 23 acquires an electronic membership card. The terminal processing unit 23 may acquire the electronic membership card received in step S612, or may configure the electronic membership card using the code received in step S612. For example, the terminal processing unit 23 forms an electronic membership card using the code received in step S612 and the background image of the electronic membership card stored in the terminal storage unit 21.

  (Step S614) The terminal output unit 26 outputs the electronic membership card acquired in step S613. The process returns to step S601. The electronic membership card code is read by the store terminal 3, for example, and the electronic membership card is used.

  (Step S615) The terminal reception unit 22 determines whether an application stop instruction has been received. If an application stop instruction is accepted, the process goes to step S616. If an application stop instruction is not accepted, the process returns to step S608.

  (Step S616) The terminal processing unit 23 stops the running application. The process returns to step S601.

  (Step S617) The terminal receiving unit 25 determines whether or not recommendation information has been received. If the recommendation information is received, the process goes to step S618, and if the recommendation information is not received, the process goes to step S619.

  (Step S618) The terminal output unit 26 outputs the recommendation information received in Step S617. The process returns to step S601. Note that the terminal output unit 26 may output recommendation information according to a user instruction.

  (Step S619) The terminal reception unit 22 determines whether a non-contact circuit activation instruction has been received. If a non-contact circuit activation instruction is accepted, the process proceeds to step S620. If a non-contact circuit activation instruction is not accepted, the process proceeds to step S622.

  (Step S620) The terminal processing unit 22 acquires a member identifier stored in the non-contact circuit. And the terminal process part 22 comprises the membership card utilization information which has the said member identifier.

  (Step S621) The terminal transmission unit 24 transmits the membership card use information configured in Step S620 to the member management apparatus 1. The process returns to step S601. The terminal transmitting unit 24 may transmit the member identifier to the store terminal 3 or the like.

  (Step S622) The terminal receiving unit 22 determines whether other instructions have been received. If any other instruction is accepted, the process goes to step S620. If no other instruction is accepted, the process returns to step S601. The other instruction is, for example, an instruction to close the screen of the electronic membership card that has been output.

  (Step S623) The terminal processing unit 23 and the like perform processing according to the instruction received in Step S619. The process returns to step S601.

  In the flowchart of FIG. 6, the process ends when the power is turned off or the process ends.

  Next, operation | movement of the shop terminal 3 is demonstrated using the flowchart of FIG.

  (Step S701) The store reading unit 32 or the like determines whether or not a member identifier has been acquired. When the member identifier is acquired, the process goes to step S702, and when the member identifier is not acquired, the process goes to step S710. The store reading unit 32 may determine whether or not the member identifier has been acquired by reading a code of an electronic membership card or a code of a membership card (for example, a membership card such as an IC card). Further, the store receiving unit 36 may determine whether or not the member identifier stored in the non-contact circuit is received from the terminal device 2.

  (Step S702) The store processing unit 34 configures membership card use information including the member identifier acquired in Step S701. For example, the store processing unit 34 acquires a member identifier corresponding to the code read in step S701, acquires an application type identifier, a store identifier, position information, and the like stored in the store storage unit 31, and uses the information. Configure membership card usage information. The store processing unit 34 acquires, for example, a member identifier corresponding to the code read in step S701, acquires the purchase amount received by the store reception unit 33, information on purchased products, and the like, and is stored in the store storage unit 31. The application type identifier, the store identifier, the location information, and the like may be acquired, and the membership card use information may be configured using the information.

  (Step S703) The store transmitting unit 35 transmits the membership card use information configured in Step S702 to the member management apparatus 1.

  (Step S704) The store receiving unit 36 determines whether or not the card information is received in response to the transmission of the membership card use information in Step S703. If the card information is received, the process goes to step S705. If the card information is not received, the process goes to step S709.

  (Step S705) The store output unit 37 outputs the card information received in step S704.

  (Step S706) The store reception unit 33 determines whether or not a payment instruction has been received in response to the output of the card information. If a settlement instruction is accepted, the process goes to step S707. If a settlement instruction is not accepted, the process returns to step S701. Note that the payment instruction is an instruction to make a card payment. The settlement instruction includes a settlement amount. The case where the payment instruction is not accepted is the case where an instruction not to pay by card is accepted.

  (Step S707) The store processing unit 34 configures payment information in response to receiving a payment instruction. The settlement information usually has a member identifier, a settlement amount, and the like. The settlement information may include information related to the purchased product (product identifier, quantity, etc.). Further, the payment information may be only information indicating that the card payment is performed.

  (Step S708) The store transmission unit 35 transmits the settlement information configured in step S707 to the member management apparatus 1.

  (Step S709) The store receiving unit 36 determines whether or not the time for receiving the card information has elapsed since the membership card use information was transmitted. That is, the store reception unit 36 determines whether or not a timeout has occurred. If timed out, the process returns to step S701, and if not timed out, the process returns to step S704.

  (Step S710) The store reception unit 33 determines whether purchase information has been received. If purchase information is accepted, the process goes to step S711. If purchase information is not accepted, the process returns to step S701. The purchase information here includes, for example, a member identifier and a purchase amount.

  (Step S711) The store processing unit 34 configures purchase information to be transmitted using the purchase information received in Step S710. The store processing unit 34 acquires, for example, purchase information received in step S710, store identifier stored in the store storage unit 31, store type information, location information indicating the location of the store, and the like, and transmits the purchase information. Configure information.

  (Step S712) The store transmitting unit 35 transmits the purchase information configured in step S711 to the member management apparatus 1. The process returns to step S701.

  In the flowchart of FIG. 7, the process ends when the power is turned off or the process ends.

  Hereinafter, a specific operation of the member management system in the present embodiment will be described. A conceptual diagram of the member management system is shown in FIG.

  Now, the member information storage unit 111 of the member management apparatus 1 holds a member information management table having the structure shown in FIG. The member information management table stores one or more records having “ID”, “member attribute”, “member identifier”, “usage status information”, and “credit card number”. “ID” is an identifier for identifying a record. “Member attribute” manages the attribute value of the member. Here, the “member attribute” includes “name”, “date of birth”, “sex”, “phone number”, and “mail address”. “Usage status information” includes “application identifier” and “terminal membership card”. Here, it is assumed that the “application identifier” manages the number of activations of the application identified by each application identifier. In addition, here, there are three types of applications that can be used by the members: application identifiers “a01”, “a02”, and “a03”. The application identified by the application identifier “a01” is, for example, an application used at a tavern X or the like. The application identified by the application identifier “a02” is an application used at a convenience store K, for example. In addition, it is assumed that the application identified by the application identifier “a03” is, for example, an application used in the karaoke S or the like. In the terminal device 2 in which the application is activated, an electronic membership card is displayed here. The “credit card number” is a credit card identifier. Further, it is assumed that the “terminal membership card” manages the number of times the non-contact circuit of the terminal device 2 is used.

  Further, the recommendation information storage unit 112 of the member management apparatus 1 holds a recommendation information management table shown in FIG. The recommendation information management table stores one or more records having “ID”, “store information”, and “recommendation information”. “ID” is an identifier for identifying a record. “Store information” is one or more attribute values of the store. Here, “store information” includes “store ID”, “store name”, “store type identifier”, “product identifier”, “location information”, and “business hours”. The “product identifier” is an identifier of a product handled at the store. “Location information” is information indicating the location of the store, and may be (latitude, longitude), store address, or the like. The “recommendation information” may be a still image, a moving image, a character string, a voice, a file, a URL, etc., or a combination thereof.

  Further, the consumption pattern information storage unit 113 of the member management apparatus 1 holds a consumption pattern information management table shown in FIG. The consumption pattern information management table stores one or more records having “ID” and “consumption pattern information”. The consumption pattern information of “ID = 1” indicates a consumption pattern of going to “karaoke” after going to “Izakaya”. “NEXT” indicates a tendency to go next. The consumption pattern information of “ID = 2” indicates a consumption pattern in which “beer” and “paper diaper” are purchased together. “WITH” indicates a tendency to purchase together.

Furthermore, it is assumed that the store terminal 3 store storage unit 31 installed in the tavern X stores “store type identifier: tavern, store identifier: I012, location information: (x ₁ , y ₁ )”.

In this situation, the following two specific examples will be described. Specific example 1 is a case where the member management apparatus 1 constitutes an electronic membership card and transmits it to the terminal apparatus 2. In specific example 1, a case where the user performs member registration will be described. Also, in the first specific example, a process in which a user who has registered as a member uses an electronic membership card to make a payment with a credit card, and the terminal device 2 receives and outputs recommendation information will be described. Specific example 2 is a case where the member management device 1 transmits a code to the terminal device 2, and uses the code received by the terminal device 2 to construct and output an electronic membership card.
(Specific example 1)

  First, it is assumed that “Tanaka Cio” inputs a member attribute to his / her terminal device 2 and presses the “Send” button 1101 as shown in FIG. It is assumed that such a series of operations is input of a member registration instruction.

  Next, the terminal reception unit 22 of the terminal device 2 receives a member registration instruction. Next, the terminal processing unit 23 configures a member registration instruction to be transmitted using the accepted member registration instruction. The member registration instruction includes “name: Tanaka C, birth date: September 15, 1968, gender: male, telephone number: 090-1234-5678, mail address: tc@d.com”. Next, the terminal transmission unit 24 transmits the configured member registration instruction to the member management apparatus 1.

  Next, the receiving unit 12 of the member management device 1 receives a member registration instruction from the terminal device 2. Next, the processing unit 13 generates a unique member identifier (for example, “10025”). In addition, the generation method of the member identifier in the process part 13 is not ask | required. For example, the processing unit 13 may generate a member identifier obtained by adding “1” to a recently generated member identifier, or may generate a member identifier using information included in the received member registration instruction. The email address of the received member registration instruction may be acquired as the member identifier.

  Next, the processing unit 13 receives the information “name: Cio Tanaka, date of birth: September 15, 1968, gender: male, telephone number: 090-1234-5678, email address, which is included in the received member registration instruction. : Tc@d.com "and the generated member identifier" 10025 "constitute a part of the member information to be accumulated. Then, the processing unit 13 accumulates part of the configured member information in the member information storage unit 111. Through the above processing, one record is added to the member information management table shown in FIG. 8, and the member information management table becomes the member information management table shown in FIG.

  Next, the member “Yamada Ao” eats an app identified by the application type identifier “a01” in the terminal device 2 in order to use the electronic membership card when eating at Izakaya X and paying the fee. Suppose that it has started. Next, the terminal reception unit 22 of the terminal device 2 receives an application activation instruction for the application identified by the application type identifier “a01”.

  Next, the terminal processing unit 23 reads an application corresponding to the received application activation instruction from the terminal storage unit 21 and activates it. Each application may hold an application type identifier, or may be managed in association with the application in the terminal storage unit 21.

  Next, it is assumed that the member “Yamada Ao” has input a login instruction on the screen of the activated application. Then, the terminal reception unit 22 receives a login instruction. The login instruction has a member identifier “10001”.

  Next, the terminal processing unit 23 acquires the application type identifier “a01” of the active application. The terminal processing unit 23 configures membership card use information “member identifier: 10001, application type identifier: a01” having the member identifier included in the accepted login instruction and the acquired application type identifier. Next, the terminal transmission unit 24 transmits the membership card use information to the member management apparatus 1.

  Next, the first membership card usage information receiving unit 121 of the member management device 1 receives the membership card usage information “member identifier: 10001, application type identifier: a01” from the terminal device 2 of the member “Yamada Ao”. Then, the usage status storage unit 131 configures usage status information to be stored using the received membership card usage information. Here, the usage status storage unit 131 acquires the number “2” of the application type identifier “a01” corresponding to the member identifier “10001”, adds 1 to the number of times, and acquires “3”. The usage status storage unit 131 is a record of the member identifier “10001”, and stores “3” as the attribute value of the application type identifier “a01”. Here, the usage status storage unit 131 may store the application type identifier “a01”, or may store the application type identifier “a01” and the current time. In such a case, the current time is acquired from a clock (not shown) or the like.

  Next, the processing unit 13 configures information to be transmitted to the terminal device 2 that has transmitted the membership card utilization information using the received membership card utilization information. That is, here, the processing unit 13 configures a code corresponding to the application type identifier “a01” using the member identifier “10001”. More specifically, the processing unit 13 forms a barcode in which the member identifier “10001” is embedded. Then, the processing unit 13 reads the background image of the electronic membership card corresponding to the application type identifier “a01”, adds a barcode to the background image, and configures an image to be transmitted. Note that the processing unit 13 stores a background image of an electronic membership card corresponding to each application type identifier.

  The code corresponding to the application type identifier “a01” is a barcode, the code corresponding to the application type identifier “a02” is a QR code, and the code corresponding to the application type identifier “a03” is a character string. And

  Next, the code transmission unit 141 transmits the acquired electronic membership card to the terminal device 2 of the member “Yamada Ao”.

  Next, the terminal receiving unit 25 of the terminal device 2 of the member “Yamada Ao” receives the electronic membership card in response to the transmission of the membership card usage information. Then, the terminal processing unit 23 acquires the received electronic membership card. Next, the terminal output unit 26 outputs the acquired electronic membership card. An output example of the electronic membership card is shown in FIG.

  Next, it is assumed that the member “Yamada Ao” presented the electronic membership card of the terminal device 2 to the clerk at the tavern X before paying the food and drink. Then, it is assumed that the store clerk of the pub X has read the barcode of the electronic membership card at the store terminal 3 of the store. Then, the store reading unit 32 reads the code of the electronic membership card. In addition, it is assumed that the store clerk of Izakaya X inputs the payment amount “8000 yen” of the member “Yamada Ao” to the store terminal 3 of the store. And the store reception part 33 receives payment amount "8000 yen".

  Next, the store processing unit 34 configures membership card use information including a member identifier “10001” corresponding to the read code. For example, the store processing unit 34 acquires the member identifier “10001”, acquires the application type identifier “a01” and the store identifier “s01” stored in the store storage unit 31, and uses the membership card usage information “member identifier: 10001, application type identifier: a01, store identifier: s01, payment amount: 8000 yen ”. Then, the store transmission unit 35 transmits the configured membership card use information to the member management apparatus 1.

  Next, the second membership card usage information receiving unit 122 of the member management apparatus 1 sends the membership card usage information “member identifier: 10001, application type identifier: a01, store identifier: s01, payment amount: 8000 yen” to the store terminal 3. Receive from.

  Next, the usage status storage unit 131 configures information to be stored using the received membership card usage information. For example, it is assumed that the usage status storage unit 131 has acquired the payment amount “8000 yen” and the date and time “2014/8/30 20:05”. The usage status storage unit 131 stores the payment amount “8000 yen” and the date and time “2014/8/30 20:05” in the member information storage unit 111 in association with the member identifier “10001”. .

  Next, the card information acquisition unit 134 determines that the credit card identifier associated with the member identifier “10001” included in the received membership card use information exists in the member information management table.

  Next, the card information acquisition unit 134 acquires card information indicating that the credit card identifier of the credit card is managed. Next, the card information transmission unit 143 transmits the acquired card information to the store terminal 3 of the tavern X.

  Next, the store receiving unit 36 of the store terminal 3 of the pub X determines that the card information has been received in response to the transmission of the membership card use information. Next, the store output unit 37 outputs card information indicating that the credit card identifier of the credit card is managed.

  Next, the member “Yamada Ao” instructs the clerk to pay with a credit card. Then, the store clerk inputs a credit card settlement instruction to the store terminal 3. Next, the store reception unit 33 determines that a payment instruction has been received in response to the output of the card information.

  Next, the store processing unit 34 configures payment information “member identifier: 10001, payment amount: 8000 yen” in response to acceptance of the payment instruction. Then, the store transmission unit 35 transmits the configured settlement information to the member management apparatus 1. Note that the payment information here may be information indicating that payment is performed using a credit card.

  Next, the settlement information receiving unit 124 determines that the settlement information has been received from the store terminal 3 in response to the transmission of the card information. Then, the settlement processing unit 135 acquires a credit card identifier “123455556667” associated with the member identifier “10001” included in the received membership card use information. Next, the payment processing unit 135 performs a process for paying the payment amount “8000 yen” to the credit card identified by the credit card identifier “1234555566667”.

  Next, the recommendation information acquisition part 133 acquires recommendation information as follows. That is, first, the recommendation information acquisition unit 133 acquires time information “2014/8/30 20:05”.

  Next, the recommendation information acquisition unit 133 acquires the first consumption pattern information from the consumption pattern information management table of FIG. Then, the recommendation information acquisition unit 133 applies the received membership card use information “member identifier: 10001, application type identifier: a01, store identifier: s01, payment amount: 8000 yen” to the first consumption pattern information, It is determined whether or not it matches the first consumption pattern information.

  First, the recommendation information acquisition unit 133 sets the store type identifier “izakaya” paired with the store identifier “s01” from the “store type identifier: tavern” included in the first consumption pattern information, and the recommended information management table in FIG. Get from. The recommendation information acquisition unit 133 receives the “store type identifier: tavern” included in the first consumption pattern information and the store type identifier “izakaya” acquired from the recommendation information management table of FIG. It is determined that the membership card usage information matches the first consumption pattern information. In addition, since the 1st consumption pattern information does not have time information, the recommendation information acquisition part 133 does not use time information here.

Next, the recommendation information acquisition unit 133 acquires the store type identifier “karaoke” from the first consumption pattern information. The recommendation information acquisition unit 133, position information paired with the store identifier "s01" a _(x 1, _{y 1),} obtained from the recommendation information management table in FIG.

Next, the recommendation information acquisition unit 133 stores the record having the store type identifier “karaoke” and the position information close to the position indicated by the position information (x ₁ , y ₁ ) so as to satisfy a predetermined condition. Search from the recommended information management table. And it is assumed that the recommendation information acquisition part 133 was able to search for the record of "ID = 3" from the recommendation information management table of FIG.

  Next, the recommendation information acquisition unit 133 acquires the recommendation information included in the record with “ID = 3” from the recommendation information management table of FIG. 9.

  It is assumed that the recommendation information acquisition unit 133 tries to acquire the recommendation information by the above-described processing using the second and subsequent consumption pattern information, but cannot acquire the recommendation information.

  Next, the processing unit 13 acquires contact information “ya@c.com” paired with the member identifier “10001” included in the membership card use information from the member information storage unit 111. Note that the contact information here is an email address. Moreover, the process part 13 comprises the recommendation information to transmit using the acquired recommendation information. The recommendation information to be transmitted may include, for example, the name “Yamada Ao” of the member of the transmission destination, or the store name of the store of the recommendation information.

  Then, the recommendation information transmission unit 142 transmits the acquired recommendation information to the terminal device 2 of the member “Yamada Ao” using the acquired contact information.

Next, the terminal device 2 of the member “Yamada Ao” receives the recommendation information. Then, the terminal output unit 26 outputs the received recommendation information. An example of output of recommendation information is shown in FIG.
(Specific example 2)

  First, it is assumed that “Tanaka Cio” starts an application identified by the application type identifier “a02” in his / her terminal device 2 in order to shop at the convenience store K. Next, the terminal reception unit 22 of the terminal device 2 receives an application activation instruction for the application identified by the application type identifier “a02”. Next, the terminal processing unit 23 reads an application corresponding to the received application activation instruction from the terminal storage unit 21 and activates it. Then, the terminal processing unit 23 reads the application identified by the application type identifier “a02” from the terminal storage unit 21 and activates it. And the terminal output part 26 displays a login screen as shown in FIG.

  Next, it is assumed that the member “Cao Tanaka” inputs a login instruction to the screen of the activated application. Then, the terminal reception unit 22 receives a login instruction. The login instruction has a member identifier “10025” and a password.

  Next, the terminal processing unit 23 acquires the application type identifier “a02” of the running application. Then, the terminal processing unit 23 uses the membership card use information “member identifier: 10025, password: ******, application type identifier having the member identifier and the like of the received login instruction and the acquired application type identifier. : A02 ". Next, the terminal transmission unit 24 transmits the membership card use information to the member management apparatus 1. It is assumed that a specific character string is included in the password “****”.

  Next, the first membership card usage information receiving unit 121 of the member management device 1 receives the membership card usage information “member identifier: 10025, password: *****”, application from the terminal device 2 of the member “Tanaka Cio”. Type identifier: a02 "is received. The usage status storage unit 131 configures information to be stored using the received membership card usage information. Here, the usage status storage unit 131 stores the application type identifier “a02” in association with the member identifier “10025”. Then, an attribute area corresponding to the application type identifier “a02” may be generated in association with the member identifier “10025”. Further, the usage status storage unit 131 may store the attribute value “1” (meaning the first use of the application) in the attribute area corresponding to the application type identifier “a02”.

  Here, the usage status storage unit 131 may store the application type identifier “a02” and the current time. Similarly to the first specific example, the usage state storage unit 131 acquires the number of times “0” of the application type identifier “a02”, adds 1 to the number of times, and acquires “1”. The usage status storage unit 131 is a record with the member identifier “10025”, and may store “1” as the attribute value of the application type identifier “a02”.

  Next, the processing unit 13 performs an authentication process using “member identifier: 10025, password: ******”. It is assumed that authentication is permitted. Since the authentication technique is a known technique, a detailed description is omitted.

  Next, the processing unit 13 acquires a code (here, a QR code) corresponding to the application type identifier “a02” using “member identifier: 10025” included in the received membership card use information. It is assumed that “10025” is embedded in this QR code.

  Next, the code transmission unit 141 transmits the acquired QR code to the terminal device 2 of “Tanaka Cio”.

  Next, the terminal receiving unit 25 of the terminal device 2 of “Tanaka Cio” receives the QR code in response to the transmission of the membership card use information. Then, the terminal processing unit 23 stores a QR code in the terminal storage unit 21 in association with the application type identifier “a02”.

  Next, the terminal processing unit 23 acquires an electronic membership card using the received QR code. For example, the terminal processing unit 23 reads the background image of the electronic membership card corresponding to the application type identifier “a02” stored in the terminal storage unit 21 and pastes the received QR code on the background image. Make up your membership card.

  Next, the terminal output unit 26 outputs the acquired electronic membership card. An example of the output electronic membership card is shown in FIG.

  Thereafter, the member “Takao Tanaka” uses the electronic membership card by the operation and processing as described in the first specific example. By using the electronic membership card, points can be given as in the case of using a normal membership card, or card settlement as described in the specific example 1 can be performed. Moreover, the management of the given points is performed by the member management apparatus 1, for example.

  Further, from the next time, when “Tanaka Cio” activates an application identified by the application type identifier “a02” and logs in to the member management apparatus 1, the member management apparatus 1 is permitted to authenticate to the terminal apparatus 2. Information or a background image of an electronic membership card is sent, and no QR code is sent. Then, the terminal processing unit 23 of the terminal device 2 configures an electronic membership card using the stored QR code and the stored background image of the electronic membership card. Alternatively, the terminal processing unit 23 configures an electronic membership card using the stored QR code and the received background image of the electronic membership card. The background image of the electronic membership card is transmitted from the member management device 1 to the terminal device 2, for example, when the design of the background image of the electronic membership card is updated.

In the specific example 2, “Yamada Ao” uses an application identified by the application type identifier “a01”, but other users such as “Tanaka Cao” are identified by the application type identifier “a01”. It goes without saying that the same processing is performed even if an application is used.
(Specific example 3)

  Next, it is assumed that “Tanaka Cio” inputs an instruction to use a non-contact circuit in his / her terminal device 2 in order to add gasoline at a gas station. Note that the member identifier “10025” of “Tanaka Cio” is stored in the non-contact circuit of the terminal device 2 of “Tanaka Cio”.

  Next, the terminal reception part 22 receives a non-contact circuit starting instruction. Then, the terminal processing unit 22 acquires the member identifier “10025” stored in the non-contact circuit.

  Then, the terminal processing unit 22 configures membership card use information having a member identifier “10025” and information indicating use of the non-contact circuit. Next, the terminal transmission unit 24 transmits the configured membership card use information to the member management apparatus 1.

  Next, the first membership card usage information receiving unit 121 of the member management apparatus 1 receives membership card usage information having a member identifier “10025” or the like from the terminal device 2.

  Next, the usage status storage unit 131 acquires information indicating use of the non-contact circuit from the received membership card usage information. In addition, the usage status storage unit 131 acquires the member identifier “10025” from the received membership card usage information. Next, the usage status storage unit 131 acquires the attribute value “0” of the terminal membership card corresponding to the member identifier “10025”. Next, the usage status storage unit 131 sets the attribute value “0” of the terminal membership card. 1 is added to obtain usage status information “1”. Then, the usage status storage unit 131 stores “1” as the attribute value of the terminal membership card corresponding to the member identifier “10025”.

  In Specific Example 3, “Tanaka Cio” used the membership card of the non-contact circuit, but the same processing is performed even if another user such as “Yamada Ao” uses the membership card of the non-contact circuit. Needless to say, is done. As described above, according to the present embodiment, the usage status of a plurality of types of membership cards in one terminal device 2 can be managed in an integrated manner.

  Moreover, according to this Embodiment, the utilization condition of the multiple types of application in the one terminal device 2 can be managed centrally.

  Further, according to the present embodiment, in addition to the usage status of the electronic membership card displayed on the one terminal device 2, the usage status of the membership card using a non-contact circuit such as an IC chip can be centrally managed.

  Further, according to the present embodiment, the amount of communication between the member management device 1 and the terminal device 2 can be reduced by transmitting the code from the member management device 1 to the terminal device 2 only once.

  Further, according to the present embodiment, when the access to the member management apparatus 1 or the design of the electronic membership card is changed, the member management apparatus 1 configures the electronic membership card and transmits it to the terminal device 2. Therefore, it is easy to customize the electronic membership card.

  Moreover, according to this Embodiment, the effective recommendation resulting from the purchase behavior of a member is possible.

  Furthermore, according to the present embodiment, payment by credit card can be proposed to the member. Further, according to the present embodiment, it is possible to propose payment by credit card to the member and perform settlement processing.

  In the present embodiment, each process may be realized by centralized processing by a single device, or may be realized by distributed processing by a plurality of devices. Specifically, for example, various processes performed by the member management apparatus 1 may be performed by a plurality of apparatuses. The member management device 1 may include, for example, an account management device 1a, a backbone device 1b, a recommendation device 1c, and a card settlement device 1d. The account management device 1a manages the usage status of member applications. The backbone device 1b manages member points and the like. The recommendation device 1c manages the recommendation information and transmits the recommendation information directly or indirectly to the member. The card settlement apparatus 1d manages member credit card numbers and performs settlement processing.

  FIG. 17 shows a block diagram of each device constituting the member management system in such a case.

  17 includes a member information storage unit 111, a first membership card usage information reception unit 121, a usage status storage unit 131, an electronic membership card configuration unit 132, a code transmission unit 141, a recommendation information transmission unit 142, a purchase An information transfer unit 1a1, a recommendation information reception unit 1a2, a card registration confirmation transfer unit 1a3, and a card information transfer unit 1a4 are provided. The member information storage unit 111 here does not have a credit card identifier.

  The backbone device 1b includes a second membership card use information receiving unit 122, a purchase information receiving unit 123, a settlement information receiving unit 124, a card information transmitting unit 143, a member point information storing unit 1b1, a card registration confirmation sending unit 1b2, and a card information receiving unit. Part 1b3.

  The recommendation device 1c includes a recommendation information storage unit 112, a recommendation information acquisition unit 133, a purchase information reception unit 1c1, and a recommendation information transmission unit 1c2.

  The card payment apparatus 1d includes a card information acquisition unit 134, a payment processing unit 135, a card information storage unit 1d1, a card registration confirmation reception unit 1d2, and a card information transmission unit 1d3.

  The purchase information transfer part 1a1 which comprises the account management apparatus 1a receives purchase information from the main | base station apparatus 1b, and transmits to the recommendation apparatus 1c.

  The recommendation information receiving unit 1a2 receives the recommendation information from the recommendation device 1c in response to the transmission of the purchase information to the recommendation device 1c.

  The card registration confirmation transfer unit 1a3 receives the card registration confirmation information from the backbone apparatus 1b and transmits it to the card settlement apparatus 1d. The card registration confirmation information is information for instructing whether or not a member's credit card identifier is registered, and usually has a member identifier.

  In response to the transmission of the card registration confirmation information to the card payment apparatus 1d, the card information transfer unit 1a4 receives the card information from the card payment apparatus 1d and transmits the card information to the backbone apparatus 1b.

  The member point information storage unit 1b1 of the backbone device 1b stores member points in association with one or more member identifiers.

  When receiving the purchase information, the card registration confirmation sending unit 1b2 configures a card registration confirmation having a member identifier and transmits it to the account management apparatus 1a.

  The card information receiving unit 1b3 receives the card information from the account management apparatus 1a in response to the transmission of the card registration confirmation.

The purchase information receiving unit 1c1 configuring the recommendation device 1c receives purchase information from the account management device 1a.
The recommendation information sending unit 1c2 transmits the recommendation information acquired by the recommendation information acquisition unit 133 to the management device 1a in response to the reception of purchase information.

  The card information storage unit 1d1 constituting the card settlement apparatus 1d stores credit card information related to the member's credit card. The credit card information has a member identifier and a credit card identifier.

  The card registration confirmation receiving unit 1d2 receives card registration confirmation information from the account management apparatus 1a.

  In response to the reception of the card registration confirmation information, the card information sending unit 1d3 transmits the card information acquired by the card information acquisition unit 134 to the count management device 1a.

  Note that it is needless to say that the process sharing method by a plurality of apparatuses described in FIG. 17 is a specific example.

  The member point information storage unit 1b1 and card information storage unit 1d1 are preferably non-volatile recording media, but can also be realized by volatile recording media. There is no limitation on the process of storing information in the member point information storage unit 1b1 or the like. For example, information may be stored in the member point information storage unit 1b1 or the like via a recording medium, and information transmitted via a communication line or the like may be stored in the member point information storage unit 1b1 or the like. Alternatively, the information input through the input device may be stored in the member point information storage unit 1b1 or the like.

  The recommendation information receiving unit 1a2, the card information receiving unit 1b3, the card registration confirmation receiving unit 1d2, and the purchase information receiving unit 1c1 are usually realized by wireless or wired communication means, but may be realized by means for receiving broadcasts. good.

  The card registration confirmation sending unit 1b2, the recommendation information sending unit 1c2, and the card information sending unit 1d3 are usually realized by wireless or wired communication means, but may be realized by broadcasting means.

  The purchase information transfer unit 1a1, the card registration confirmation transfer unit 1a3, and the card information transfer unit 1a4 are usually realized by wireless or wired communication means.

  Furthermore, the processing in the present embodiment may be realized by software. Then, this software may be distributed by software download or the like. Further, this software may be recorded and distributed on a recording medium such as a CD-ROM. This also applies to other embodiments in this specification. Note that the software that implements the information processing apparatus according to the present embodiment is the following program. That is, this program is information having one member identifier for identifying a member who is a user, and a first member who receives membership card use information, which is information related to use of each of two or more types of membership cards, from the terminal device. The certificate usage information receiving unit and the usage status information that is information related to the usage status of the membership card related to the membership card usage information are acquired, and the usage status information is associated with one member identifier included in the membership card usage information. It is a program for functioning as a usage status storage unit for storage.

  In the above program, the first membership card usage information receiving unit is information regarding use of each of the two or more types of applications from a terminal device capable of starting two or more types of applications for displaying an electronic membership card corresponding to one membership identifier. It is preferable that the program is for causing a computer to function as the member card usage information.

  In the above program, the first membership card use information receiving unit includes an application that displays an electronic membership card corresponding to one member identifier, and a terminal device that includes a non-contact circuit that stores the one member identifier. Application usage information, which is information related to application usage, and non-contact circuit usage information, which is information related to usage of the contactless circuit, are received, and the usage status storage unit is information regarding the usage status of the application related to the application usage information Information on the usage status of the non-contact circuit according to the non-contact circuit usage information is obtained by acquiring a certain application usage status information, storing the application usage status information in association with one member identifier of the membership card usage information. The membership card usage information has certain contactless circuit usage status information. As to accumulate in association with the member identifier, it is preferably a program for causing a computer to function.

  In the above program, the member information is a code corresponding to at least one application type identifier among two or more application type identifiers, has a code corresponding to the member identifier, and the first membership card use information receiving unit Is a program that further causes a computer to function as a code transmission unit that transmits the code corresponding to the application type identifier of the membership card usage information to the terminal device at least once when the membership card usage information is received. Is preferred.

  In the above program, when the first membership card usage information receiving unit receives the membership card usage information, it is a code including the membership identifier of the membership card usage information and corresponds to the application type identifier of the membership card usage information. In addition, when the first membership card usage information receiving unit receives the membership card usage information, the code transmitting unit causes the computer to function as an electronic membership card configuration unit that constitutes an electronic membership card that includes a code to It is preferable that the electronic membership card is a program that causes a computer to function as transmitting the electronic membership card to the terminal device.

  In the above program, a second membership card usage information receiving unit that receives membership card usage information having a member identifier acquired at a store terminal that is a store terminal and an application type identifier corresponding to the store terminal from the store terminal. It is preferable that the program further causes the computer to function.

  The recording medium further includes a recommendation information storage unit capable of storing one or more recommendation information associated with purchase-related information and user context, which are information related to purchase of a product, and a member identifier is embedded in the program. As a result of reading the code, a purchase information receiving unit that receives purchase information including the member identifier acquired at the store terminal and purchase related information related to purchase using the membership card from the store terminal, and the purchase Corresponding to the position information and the purchase related information using the position information of the membership card use information or the position information of the purchase information and the purchase related information of the purchase information according to reception of the information The recommendation information acquisition unit that acquires the recommendation information from the recommendation information storage unit, and the recommendation information acquisition unit The Komendo information, as recommendation information transmitting unit for transmitting to the terminal device corresponding to the member identifier which the purchase information has, it is preferable that a program for the computer to further function.

  The recording medium further includes a consumption pattern information storage unit that can store one or more consumption pattern information that is information related to a consumption pattern of a product. In the program, the recommendation information acquisition unit receives the purchase information. Accordingly, using the consumption pattern information corresponding to the purchase-related information included in the purchase information and the position information included in the membership card use information or the position information included in the purchase information, recommendation information is stored in the recommendation information storage unit. It is preferable that the program is a program that causes a computer to function as the acquisition.

  In the above program, the member information has a credit card identifier for identifying a credit card, and the membership card usage information receiving unit receives the membership card usage information from the store terminal in response to receiving the membership card usage information. When there is a credit card identifier that is paired with a member identifier that the usage information has, a card information acquisition unit that acquires card information that is information related to the credit card identifier, and the card information acquired by the card information acquisition unit It is preferable that the program further causes the computer to function as a card information transmission unit that transmits to the store terminal.

  In the above program, when the payment information is received by the payment information receiving unit and the payment information receiving unit that receives payment information related to payment using a credit card from the store terminal in response to the transmission of the card information. It is preferable that the program further causes the computer to function as a settlement processing unit that performs the above.

  FIG. 18 shows the external appearance of a computer that executes the program described in this specification to realize the member management device, the terminal device, and the like according to the various embodiments described above. The above-described embodiments can be realized by computer hardware and a computer program executed thereon. FIG. 18 is a schematic view of the computer system 300, and FIG. 19 is a block diagram of the system 300.

  In FIG. 18, a computer system 300 includes a computer 301 including a CD-ROM drive, a keyboard 302, a mouse 303, and a monitor 304.

  19, in addition to the CD-ROM drive 3012, the computer 301 includes an MPU 3013, a bus 3014 connected to the MPU 3013 and the CD-ROM drive 3012, a ROM 3015 for storing a program such as a bootup program, and an MPU 3013. And a RAM 3016 for temporarily storing instructions of the application program and providing a temporary storage space, and a hard disk 3017 for storing the application program, the system program, and data. Although not shown here, the computer 301 may further include a network card that provides connection to a LAN.

  A program that causes the computer system 300 to execute the functions of the member management apparatus and the like of the above-described embodiment may be stored in the CD-ROM 3101, inserted into the CD-ROM drive 3012, and further transferred to the hard disk 3017. Alternatively, the program may be transmitted to the computer 301 via a network (not shown) and stored in the hard disk 3017. The program is loaded into the RAM 3016 at the time of execution. The program may be loaded directly from the CD-ROM 3101 or the network.

  The program does not necessarily include an operating system (OS), a third party program, or the like that causes the computer 301 to execute the functions of the member management apparatus according to the above-described embodiment. The program only needs to include an instruction portion that calls an appropriate function (module) in a controlled manner and obtains a desired result. How the computer system 300 operates is well known and will not be described in detail.

  In the above program, in the step of transmitting information, the step of receiving information, etc., processing performed by hardware, for example, processing performed by a modem or an interface card in the transmission step (only performed by hardware) Processing) is not included.

  Further, the computer that executes the program may be singular or plural. That is, centralized processing may be performed, or distributed processing may be performed.

  Further, in each of the above embodiments, it goes without saying that two or more communication units existing in one apparatus may be physically realized by one medium.

  The present invention is not limited to the above-described embodiments, and various modifications are possible, and it goes without saying that these are also included in the scope of the present invention.

  As described above, the member management apparatus according to the present invention has an effect that the usage status of the application in the terminal device can be managed, and is useful as a member management apparatus.

DESCRIPTION OF SYMBOLS 1 Member management apparatus 2 Terminal device 3 Store terminal 11 Storage part 12 Reception part 13 Processing part 14 Transmission part 21 Terminal storage part 22 Terminal reception part 23 Terminal processing part 24 Terminal transmission part 25 Terminal reception part 26 Terminal output part 31 Store storage part 32 Store Reading Unit 33 Store Reception Unit 34 Store Processing Unit 35 Store Transmission Unit 36 Store Reception Unit 37 Store Output Unit 111 Member Information Storage Unit 112 Recommendation Information Storage Unit 113 Consumption Pattern Information Storage Unit 121 First Membership Card Use Information Reception Unit 122 Second membership card usage information reception unit 123 Purchase information reception unit 124 Payment information reception unit 131 Usage status storage unit 132 Electronic membership card configuration unit 133 Recommendation information acquisition unit 134 Card information acquisition unit 135 Payment processing unit 141 Code transmission unit 142 Recommendation information Transmitter 143 Card information transmitter

Claims (15)

Use of an application that displays information about the use of the one member identifier and the application from an application that displays an electronic membership card corresponding to the one member identifier and a contactless circuit that stores the one member identifier A receiving unit that receives information and non-contact circuit use information that is information about use of the non-contact circuit;
The application usage information received by the receiving unit is used to obtain application usage status information that is information relating to the usage status of the application, and the application usage status information is stored in association with the one member identifier received by the receiving unit. A member management apparatus comprising a usage status storage unit that stores non-contact circuit usage status information, which is information related to the usage status of a non-contact circuit related to the non-contact circuit usage information, in association with the one member identifier. A receiving unit that receives information having a member identifier from a terminal device that has received an application activation instruction that is an application activation instruction;
A processing unit for generating a new code in response to reception of the information;
The member management apparatus according to claim 1, further comprising: a transmission unit configured to transmit the code or an electronic membership card including the code to the terminal device. A receiving unit that receives information having a member identifier from a terminal device that has received an application activation instruction that is an application activation instruction;
A processing unit for generating a new code in response to reception of the information;
A transmitter that transmits the code or an electronic membership card including the code to the terminal device;
The receiver is
Receiving membership card use information, which is information having one member identifier, and information relating to the use of each of two or more types of membership cards, from the terminal device;
A usage status storage unit that acquires usage status information, which is information related to the usage status of the membership card related to the membership card usage information, and stores the usage status information in association with one member identifier included in the membership card usage information; A member management device further provided. The transmitter is
4. The member management apparatus according to claim 2, wherein when receiving information having a member identifier from the terminal device, the code or an electronic membership card including the code is always transmitted to the terminal device. The processor is
Using the new code, compose an electronic membership card,
The transmitter is
The member management device according to any one of claims 2 to 4, wherein an electronic membership card configured by the processing unit is transmitted to the terminal device. The receiver is
The membership card usage information having a member identifier acquired at a store terminal that is a store terminal and an application type identifier corresponding to the store terminal is received from the store terminal. The member management device described. A recommendation information storage unit capable of storing one or more pieces of recommendation information associated with purchase-related information and user context, which are information related to purchase of a product;
A purchase information receiving unit for receiving purchase information including a member identifier and purchase related information regarding purchase using a membership card from a store terminal or a terminal device;
In response to receiving the purchase information, the received application usage information, contactless circuit usage information, or membership card usage information has a user context or a user context that the purchase information has, and purchase related information that the purchase information has. A recommendation information acquisition unit that acquires recommendation information corresponding to the user context and purchase related information from the recommendation information storage unit,
The recommendation information acquisition unit according to any one of claims 1 to 6, further comprising a recommendation information transmission unit that transmits the recommendation information acquired by the recommendation information acquisition unit to a terminal device corresponding to a member identifier included in the purchase information. Member management device. A terminal device including an application for displaying an electronic membership card corresponding to one member identifier and a non-contact circuit for storing the one member identifier;
A terminal accepting unit that accepts an application activation instruction that is an application activation instruction;
In response to accepting the application activation instruction, a terminal processing unit that activates an application corresponding to the application activation instruction;
A terminal output unit that outputs an electronic membership card configured using a code newly generated by a member management device that manages member information that is information related to a member in response to reception of the application activation instruction;
A terminal device comprising: a terminal transmission unit that transmits application usage information that is information related to use of the application and non-contact circuit usage information that is information related to use of the non-contact circuit. A terminal accepting unit that accepts an application activation instruction that is an application activation instruction;
In response to accepting the application activation instruction, a terminal processing unit that activates an application corresponding to the application activation instruction;
A terminal output unit that outputs an electronic membership card configured using a code newly generated by a member management device that manages member information that is information related to a member in response to reception of the application activation instruction;
A terminal device comprising: a terminal transmission unit that transmits membership card usage information, which is information having a member identifier for identifying a user, and is information regarding the use of each of two or more types of membership cards. An information processing method realized by a receiving unit and a usage status storage unit,
The receiving unit relates to use of the one member identifier and the application from a terminal device including an application for displaying an electronic membership card corresponding to the one member identifier and a contactless circuit for storing the one member identifier. A first receiving step of receiving application usage information as information;
The usage storage section, using the application usage information received by the reception unit acquires the application usage information that is information about the use status of the application, the application usage information, one received by the receiving unit A first usage accumulation step for accumulating in association with a member identifier;
The receiving unit is information regarding use of the non-contact circuit from an application that displays an electronic membership card corresponding to one member identifier and a terminal device that includes a non-contact circuit that stores the one member identifier. A second receiving step for receiving contact circuit utilization information;
Second usage status storage step in which the usage status storage unit stores non-contact circuit usage status information, which is information related to the usage status of the non-contact circuit related to the non-contact circuit usage information, in association with the one member identifier. An information processing method comprising: An information processing method comprising a reception unit, a processing unit, a transmission unit, and a usage status storage unit,
A first receiving step in which the receiving unit receives information having a member identifier from a terminal device that has received an application activation instruction that is an instruction to activate an application;
A processing step in which the processing unit generates a new code in response to reception of the information;
The transmitting unit transmits the code or an electronic membership card including the code to the terminal device; and
A second receiving step in which the receiving unit receives from the terminal device membership card usage information, which is information having one member identifier and is information on the use of each of two or more types of membership cards;
The usage status storage unit acquires usage status information that is information related to the usage status of the membership card related to the membership card usage information, and associates the usage status information with one member identifier of the membership card usage information. An information processing method that stores the usage status accumulation step. Computer
Use of an application that displays information about the use of the one member identifier and the application from an application that displays an electronic membership card corresponding to the one member identifier and a contactless circuit that stores the one member identifier A receiving unit that receives information and non-contact circuit use information that is information about use of the non-contact circuit;
The application usage information received by the receiving unit is used to obtain application usage status information that is information relating to the usage status of the application, and the application usage status information is stored in association with the one member identifier received by the receiving unit. A program for causing a non-contact circuit use state information, which is information related to a non-contact circuit use state related to the non-contact circuit use information, to function as a use state storage unit that stores the non-contact circuit use state information in association with the one member identifier. Computer
A receiving unit that receives information having a member identifier from a terminal device that has received an application activation instruction that is an application activation instruction;
A processing unit for generating a new code in response to reception of the information;
The code, or an electronic membership card including the code, function as a transmission unit that transmits to the terminal device;
The receiver is
Information having a single member identifier, and functioning the computer as receiving from a terminal device membership card usage information, which is information regarding the use of two or more types of membership cards,
As a usage status storage unit that acquires usage status information, which is information related to the usage status of the membership card related to the membership card usage information, and stores the usage status information in association with one member identifier of the membership card usage information A program for causing the computer to further function. An application for displaying an electronic membership card corresponding to one member identifier, and a program for operating a terminal device provided with a non-contact circuit for storing the one member identifier, the terminal device comprising:
A terminal accepting unit that accepts an application activation instruction that is an application activation instruction;
In response to accepting the application activation instruction, a terminal processing unit that activates an application corresponding to the application activation instruction;
A terminal output unit that outputs an electronic membership card configured using a code newly generated by a member management device that manages member information that is information related to a member in response to reception of the application activation instruction;
The program for functioning as a terminal transmission part which transmits the application usage information which is the information regarding the usage of the application, and the non-contact circuit usage information which is the information regarding the usage of the non-contact circuit. Computer
A terminal accepting unit that accepts an application activation instruction that is an application activation instruction;
In response to accepting the application activation instruction, a terminal processing unit that activates an application corresponding to the application activation instruction;
A terminal output unit that outputs an electronic membership card configured using a code newly generated by a member management device that manages member information that is information related to a member in response to reception of the application activation instruction;
A program for functioning as a terminal transmission unit for transmitting membership card use information, which is information having a member identifier for identifying a user and is information relating to the use of two or more types of membership cards.