JP6845294B2 - Membership management equipment, membership management methods, and programs - Google Patents

Description

The present invention relates to a member management device or the like that manages information about members.

In the past, there was a point system that made it possible to use points granted in electronic commerce that had been conducted before the registration of a membership card was completed, with the membership card after the registration was completed ( See Patent Document 1).

Further, conventionally, there has been a system in which a member-only store uses a mobile terminal with a function of reading external information to confirm and authenticate the member himself / herself (see Patent Document 2).

Further, conventionally, there has also been an electronic membership card technology (see Non-Patent Document 1 and Non-Patent Document 2).

Japanese Unexamined Patent Publication No. 2014-146372 (Page 1, Fig. 1, etc.) Japanese Unexamined Patent Publication No. 2006-236066 (Page 1, Fig. 1, etc.)

Non-contact IC card technology "FeliCa", [online], Internet [URL: http://www.sony.co.jp/Products/felica/business/solution/ticket.html] Rakuten PointClub, [online], Internet [URL: http://point.rakuten.co.jp/rpointcard/campaign/app/]

However, in the prior art, the usage status of a plurality of types of membership cards in a terminal device cannot be centrally managed.

Specifically, for example, in one terminal device capable of using two or more applications (hereinafter, appropriately referred to as "apps") corresponding to a membership card, usage information and / and usage status of two or more applications can be obtained. It was not possible to centrally manage by associating with one member identifier. That is, in the prior art, neither the user nor the system administrator can centrally manage the usage information and / and usage status of two or more electronic membership cards used in one terminal device.

Further, when managing the usage status of the membership card using a non-contact circuit such as an IC chip in addition to the usage status of the electronic membership card displayed on the terminal device, centralized management becomes more difficult. In this way, even if there are multiple media showing the membership card, such as an electronic membership card that can be used with one terminal device and a membership card that uses an IC chip, the usage information and / and usage status of the membership card cannot be centrally managed. It was.

The membership management device of the first invention is information having one member identifier that identifies a member who is a user, and membership card usage information that is information on the use of each of two or more types of membership cards is transmitted from a terminal device. The first membership card usage information receiving unit to be received and the usage status information, which is information on the usage status of the membership card related to the membership card usage information, are acquired, and the usage status information corresponds to one member identifier of the membership card usage information. It is a member management device provided with a usage status storage unit that is attached and stored.

With such a configuration, it is possible to manage the usage status of a plurality of types of membership cards in the terminal device.

Further, in the membership management device of the second invention, for the first invention, the first membership card usage information receiving unit activates two or more types of applications for displaying an electronic membership card corresponding to one member identifier. It is a member management device that receives membership card usage information, which is information related to the use of two or more types of applications, from a possible terminal device.

With such a configuration, the usage status of a plurality of types of applications in the terminal device can be centrally managed.

Further, the membership management device of the third invention is an application for displaying an electronic membership card corresponding to one member identifier, and the first membership card usage information receiving unit is an application for the first or second invention. The usage status storage unit receives application usage information, which is information about application usage, and non-contact circuit usage information, which is information about non-contact circuit usage, from a terminal device equipped with a non-contact circuit that stores one member identifier. Acquires application usage status information, which is information related to application usage status related to application usage information, stores the application usage status information in association with one member identifier of the membership card usage information, and stores the non-contact circuit usage information. This is a member management device that stores non-contact circuit usage status information, which is information on the usage status of the non-contact circuit according to the above, in association with one member identifier of the membership card usage information.

With such a configuration, in addition to the usage status of the electronic membership card displayed on the terminal device, the usage status of the membership card using a non-contact circuit such as an IC chip can be centrally managed.

Further, in the member management device of the fourth invention, the member information is a code corresponding to at least one application type identifier among two or more application type identifiers with respect to the first or second invention. When the first membership card usage information receiving unit has a code corresponding to the member identifier and receives the membership card usage information, the code corresponding to the application type identifier of the membership card usage information is transmitted to the terminal device at least once. It is a member management device further provided with a code transmitting unit.

With such a configuration, the amount of communication with the terminal device can be reduced.

In addition, the membership management device of the fifth invention is a code including the member identifier of the membership card usage information when the first membership card usage information receiving unit receives the membership card usage information for the fourth invention. In the electronic membership card configuration section that constitutes the electronic membership card including the code corresponding to the application type identifier of the membership card usage information, and the code transmission section, the first membership card usage information receiving section receives the membership card usage information. It is a membership management device that always sends an electronic membership card to the terminal device when it is received.

With such a configuration, it is easy to customize the electronic membership card by the membership management device.

Further, the member management device of the sixth invention has a member identifier acquired by a store terminal, which is a store terminal, and an application type identifier corresponding to the store terminal, for any one of the first to fifth inventions. It is a member management device further provided with a second membership card usage information receiving unit that receives the membership card usage information having the above from the store terminal.

With such a configuration, the usage status of a plurality of types of applications can be managed by the information from the store terminal.

In addition, the membership management device of the seventh invention has one or more recommendations corresponding to purchase-related information and user context, which are information related to the purchase of goods, for any one of the first to sixth inventions. For receiving purchase information, a recommendation information storage unit that can store information, a purchase information receiving unit that receives purchase information including a member identifier and purchase-related information related to a purchase using a membership card from a store terminal or terminal device, and a purchase information receiving unit. Depending on the user context of the membership card usage information or the user context of the purchase information, and the purchase-related information of the purchase information, the recommendation information corresponding to the user context and the purchase-related information can be obtained from the recommendation information storage unit. It is a member management device further including a recommendation information acquisition unit to be acquired and a recommendation information transmission unit that transmits the recommendation information acquired by the recommendation information acquisition unit to the terminal device corresponding to the member identifier of the purchase information.

With such a configuration, effective recommendations due to the purchasing behavior of members are possible.

Further, the member management device of the eighth invention is a member management device including position information indicating the position of the terminal device in the user context with respect to the seventh invention.

With such a configuration, effective recommendations due to the purchasing behavior of members are possible.

Further, the member management device of the ninth invention is a member management device including time information in the user context with respect to the seventh or eighth invention.

With such a configuration, effective recommendations due to the purchasing behavior of members are possible.

Further, the member management device of the tenth invention is a consumption pattern information storage unit capable of storing one or more consumption pattern information which is information on a consumption pattern of a product for any one of the seventh to ninth inventions. In response to the receipt of the purchase information, the recommendation information acquisition unit uses the consumption pattern information corresponding to the purchase-related information of the purchase information and the user context of the membership card usage information or the user context of the purchase information. , A member management device that acquires recommendation information from the recommendation information storage unit.

With such a configuration, more effective recommendations due to the purchasing behavior of the members are possible.

Further, the member management device of the eleventh invention has a credit card identifier that identifies a credit card for any one of the sixth to tenth inventions, and the second membership card usage information. A card that acquires card information, which is information related to a credit card identifier, when there is a credit card identifier that is paired with the member identifier of the usage status information in response to the reception unit receiving the usage status information from the store terminal. It is a member management device further including an information acquisition unit and a card information transmission unit that transmits the card information acquired by the card information acquisition unit to the store terminal.

With such a configuration, it is possible to propose payment by credit card to the member.

In addition, the member management device of the twelfth invention is a payment information receiving unit that receives payment information related to payment using a credit card from a store terminal in response to transmission of card information in response to the transmission of card information for the eleventh invention. The member management device further includes a payment processing unit that performs payment processing when the payment information receiving unit receives payment information.

With such a configuration, it is possible to propose payment by credit card to the member and process the payment.

According to the membership management device according to the present invention, it is possible to manage the usage status of a plurality of types of membership cards in the terminal device.

Conceptual diagram of the member management system in the first embodiment Block diagram of the member management system Block diagram of member management device 1 constituting the member management system Flow chart explaining the operation of the member management device 1 Flow chart explaining the recommendation information acquisition process Flow chart explaining the operation of the terminal device 2 Flow chart explaining the operation of the store terminal 3 Diagram showing the member information management table Diagram showing the recommendation information management table Diagram showing the consumption pattern information management table The figure which shows the screen example of the terminal apparatus 2. Diagram showing the member information management table Diagram showing an output example of the electronic membership card The figure which shows the output example of the recommendation information Diagram showing an example of the login screen Diagram showing an example of the electronic membership card Block diagram of each device that composes the member management system Overview of the computer system Block diagram of the computer system

Hereinafter, embodiments of the member management device and the like will be described with reference to the drawings. In addition, since the components with the same reference numerals perform the same operation in the embodiment, the description may be omitted again.

(Embodiment 1)

In the present embodiment, a membership management system capable of centrally managing the usage status of a plurality of types of membership cards in the terminal device will be described.

Further, in the present embodiment, the membership card usage information having the membership card identifier that identifies the membership card and the application type identifier that identifies the type of application is received from the terminal device that stores two or more types of applications. , A membership management system having a membership management device for accumulating usage status information regarding the usage status of a membership card will be described. That is, in the main member management system, the user's membership card usage status for each type of application and the user's membership card usage status in the group can be grasped.

Further, in the present embodiment, a membership management system capable of centrally managing the usage status of the membership card using a non-contact circuit such as an IC chip in addition to the usage status of the electronic membership card displayed on the terminal device will be described. ..

Further, in the present embodiment, the membership card identifier and the member information having the code corresponding to at least one application type are held, and the code corresponding to the application type identifier possessed by the received membership card usage information exists. If so, the member management system having the member management device that transmits the code to the terminal device will be described at least once.

Further, in the present embodiment, when the membership card usage information is received from the terminal device, the member who always transmits the code to the terminal device when the code corresponding to the application type identifier of the membership card usage information exists. A member management system having a management device will be described. When the member management device receives the membership card usage information from the terminal device, the member management device may generate an electronic membership card and send it to the terminal device.

Further, in the present embodiment, a member management system having a member management device for receiving membership card usage information, which is a reading result of a code in which a member identifier of the membership card and an application type identifier are embedded, from a store terminal will be described.

Further, in the present embodiment, the membership card usage information has location information, and when the purchase behavior of the product is performed using the membership card, the recommendation information is used by using the purchase information and the location information related to the purchase. A member management system having a member management device that acquires and sends the information to the terminal device will be described.

Further, in the present embodiment, the membership card usage information has time information, and when the purchase action of the product is performed using the membership card, the recommendation information is used by using the purchase information and the time information related to the purchase. A member management system having a member management device that acquires and sends the information to the terminal device will be described.

Further, in the present embodiment, a member management system having a member management device that holds consumption pattern information indicating a consumption pattern, acquires recommendation information using the consumption pattern information, and transmits the recommendation information to the terminal device will be described. To do.

Further, in the present embodiment, a member management system for encouraging the use of a credit card will be described.

FIG. 1 is a conceptual diagram of a member management system according to the present embodiment. The member management system includes a member management device 1, one or more terminal devices 2, and one or two or more store terminals 3. The terminal device 2 is a terminal held by a member who is a user. The member management device 1 is a so-called server device, and may be, for example, a so-called cloud server or the like. Further, the terminal device 2 may be of any type such as a so-called smartphone, notebook PC, personal computer, mobile phone, tablet terminal, wearable terminal (for example, a glasses-type wearable terminal, a clock-type wearable terminal, etc.). Further, the store terminal 3 is a terminal installed in the store and is a terminal for reading the membership card identifier of the membership card. The store terminal 3 may acquire the membership card identifier included in the electronic membership card displayed on the terminal device 2, or may acquire the membership card identifier from the membership card such as a magnetic card. The store terminal 3 is, for example, a cash register terminal or a POS terminal. The store is usually a store that sells goods and services, and may be of any type, such as a convenience store, a supermarket, a department store, a gas station, or a rental video shop. In addition, the product here means an object to be provided to a customer, and is broadly understood to include a service. The customer may be an individual or a corporation.

FIG. 2 is a block diagram of the member management system according to the present embodiment. Further, FIG. 3 is a block diagram of the member management device 1 constituting the member management system.

The member management device 1 constituting the member management system includes a storage unit 11, a reception unit 12, a processing unit 13, and a transmission unit 14.

The storage unit 11 includes a member information storage unit 111, a recommendation information storage unit 112, and a consumption pattern information storage unit 113.

In addition, the receiving unit 12 includes a first membership card usage information receiving unit 121, a second membership card usage information receiving unit 122, a purchase information receiving unit 123, and a payment information receiving unit 124.

In addition, the processing unit 13 includes a usage status storage unit 131, an electronic membership card configuration unit 132, a recommendation information acquisition unit 133, a card information acquisition unit 134, and a payment processing unit 135.

Further, the transmission unit 14 includes a code transmission unit 141, a recommendation information transmission unit 142, and a card information transmission unit 143.

The terminal device 2 includes a terminal storage unit 21, a terminal reception unit 22, a terminal processing unit 23, a terminal transmission unit 24, a terminal reception unit 25, and a terminal output unit 26.

The store terminal 3 includes a store storage unit 31, a store reading unit 32, a store reception unit 33, a store processing unit 34, a store transmission unit 35, a store reception unit 36, and a store output unit 37.

The storage unit 11 constituting the member management device 1 can store various types of information. The various types of information include, for example, member information and recommendation information described later.

The member information storage unit 111 may store one or more member information. Member information is information about a member who is a user. The member information includes a member identifier that identifies a member and usage status information that is information on the usage status of two or more types of membership cards. The usage status information includes, for example, a transaction ID that identifies the transaction of the usage act. Needless to say, the usage status information may be encrypted.

The usage status information is, for example, application usage status information which is information on the usage status of the application. The application usage status information has, for example, an application type identifier that identifies the type of application. The application usage status information includes, for example, an application type identifier and information on the number of times or frequency of use of the application identified by the application type identifier. Further, the application usage status information includes, for example, an application type identifier and information on an environment in which the application identified by the application type identifier is used. The information on the environment is, for example, information for specifying the place where the membership card is used, information indicating the date and time when the membership card was used, and the like.

The type of application does not matter. However, it is preferable that the application is an application that can display an electronic membership card. Further, it is preferable that the application is a program that can present an electronic membership card and has some function. Some function is, for example, a game. In addition, it is preferable that the type of code displayed and in the electronic membership card differs depending on the type of application. That is, for example, the code in the electronic membership card displayed by the first application is a barcode, and the code in the electronic membership card displayed by the second application is a QR code (registered trademark). It is preferable to have. The code may be any information that can express the member identifier.

Further, the usage status information is, for example, non-contact circuit usage status information which is information on the usage status of the non-contact circuit that stores one member identifier. It can be said that the non-contact circuit usage status information is, for example, information regarding the usage status of the membership card identified by one member identifier stored in the non-contact circuit. The non-contact circuit is, for example, a non-contact IC chip, a circuit capable of short-range wireless communication, or the like, and is a circuit for transmitting a member identifier by non-contact. That is, for example, the terminal device 2 is, for example, an NFC (Near Field Communication) compatible mobile terminal (for example, a smartphone).

In addition, the member information includes, for example, the member's name, date of birth, telephone number, e-mail address, and the like. In addition, the member information may include the number of times the application is used, the date and time when the application is used, and the like. In addition, the type of application corresponds to, for example, the type of store where an electronic membership card can be used. For example, the app of the app type "App 1" is an app used to display an electronic membership card that can be used at a specific convenience store, and the app of the app type "App 2" is used at a specific gas station. It is an application used to display the electronic membership card that can be used.

The member information may include membership card usage information, which is information regarding the use of the membership card. The membership card usage information is information received by the first membership card usage information receiving unit 121 or the first membership card usage information receiving unit 122, as will be described later.

In addition, the membership card usage information may have a user context. The user context is information about the status of the user or the terminal device 2 when the membership card is used. The user context includes, for example, location information that identifies the location using the membership card, information on the date and time when the membership card was used, the weather when the membership card was used, and the environment where the membership card was used (for example, NFC, Wifi, etc.). And so on.

Further, the position information may be information indicating the position of the terminal device 2. The position of the terminal device 2 may be the position of the store terminal 3 corresponding to the code reader that has read the code in the electronic membership card displayed on the terminal device 2. The time information is, for example, the time when the code reader reads the code in the electronic membership card displayed on the terminal device 2, the time when the terminal device 2 or the store terminal 3 transmits the membership card usage information, and the like.

Further, the member information is a code corresponding to at least one application type identifier among two or more application type identifiers, and it is preferable to have a code corresponding to the member identifier. Further, it is preferable that the member information has a credit card identifier that identifies the credit card.

The recommendation information storage unit 112 may store one or more recommendation information. Recommendation information is information for recommending to members. The recommendation information is, for example, an advertisement, a coupon, or the like.

It is preferable that the recommendation information stored in the recommendation information storage unit 112 corresponds to the user context and the purchase-related information which is the information related to the purchase of the product. Here, the means of associating does not matter. Corresponding means that it can be acquired using location information and purchase-related information. That is, it is preferable that the recommendation information storage unit 112 stores one or more store-related information having store information and recommendation information, which are information about the store. The store information includes, for example, the name of the store, the location information of the store, the store type identifier that identifies the type of store (for example, a pub, karaoke, a convenience store, etc.), one or more product identifiers that identify the products handled in the store, and the like. Have.

In addition, the purchase-related information includes, for example, the number of points increased corresponding to the purchase amount, the number of points used, the store type identifier that identifies the type of store that purchased the product, the store identifier that identifies the store that purchased the product, and the purchase. It has one or more pieces of information such as a product identifier, a product identifier, and a quantity of a product.

The consumption pattern information storage unit 113 can store one or more consumption pattern information which is information on the consumption pattern of the product. The consumption pattern information includes information on the temporal order of products to be consumed, information on two or more products to be consumed as a set, and the like. Consumption pattern information includes, for example, "information indicating that you will go to a pub and then to karaoke", "information indicating that you will purchase a disposable diaper and beer together", and "purchasing a pencil and an eraser together". Information indicating ".

The receiving unit 12 receives various information, instructions, and the like from the terminal device 2, the store terminal 3, and the like. Various types of information include, for example, membership card usage information, purchase information, payment information, and the like. The membership card usage information may be the same as the usage status information.

The first membership card usage information receiving unit 121 constituting the receiving unit 12 is information having one member identifier that identifies a member who is a user, and is information related to the use of each of two or more types of membership cards. The usage information is received from the terminal device 2. The membership card usage information includes, for example, a member identifier, a transaction ID, and the like.

Further, the first membership card usage information receiving unit 121 is information on the use of each of the two or more types of applications from the terminal device 2 capable of activating two or more types of applications for displaying the electronic membership card corresponding to one member identifier. You may receive certain membership card usage information.

In addition, the first membership card usage information receiving unit 121 is described from two terminal devices having an application for displaying an electronic membership card corresponding to one member identifier and a non-contact circuit for storing the one member identifier. You may receive the application usage information which is the information about the use of the application and the non-contact circuit usage information which is the information about the use of the non-contact circuit. The application usage information is information related to the use of an application that can display an electronic membership card, and usually has a member identifier. The non-contact circuit usage information is information regarding the use of a non-contact circuit that stores a member identifier, and usually has a member identifier.

Further, the first membership card usage information receiving unit 121 may receive usage status information from the terminal device 2 which is information on the usage status of two or more types of membership cards corresponding to one member identifier.

Further, the first membership card usage information receiving unit 121 can start two or more types of applications for displaying an electronic membership card corresponding to one member identifier from the terminal device 2, and the usage status information of each of the two or more types of applications. May be received.

Further, the first membership card usage information receiving unit 121 may receive, for example, a member identifier that identifies a member who is a user of the terminal device 2 and application usage status information.

In addition, the first membership card usage information receiving unit 121 may also receive information regarding the membership card. Information about a membership card is usually an electronic membership card that includes a code. Information about membership cards usually has a membership identifier. Having a member identifier may also mean having a code in which the member identifier is embedded. Here, the application is an application that is usually launched when using an electronic membership card.

Further, the first membership card usage information receiving unit 121 may receive application usage status information and non-contact circuit usage status information from the same terminal device 2. The application usage status information here is information regarding the usage status of one or more applications that display an electronic membership card corresponding to one member identifier. Further, the non-contact circuit usage status information is information received from the terminal device 2 provided with the non-contact circuit that stores one member identifier, and is information regarding the usage status of the non-contact circuit. It can be said that the non-contact circuit usage status information is information on the usage status of the membership card identified by the member identifier stored in the non-contact circuit.

The second membership card usage information receiving unit 122 receives the membership card usage information having the member identifier acquired by the store terminal 3 which is the store terminal and the application type identifier corresponding to the store terminal from the store terminal 3. .. The second membership card usage information receiving unit 122 receives application usage information or non-contact circuit usage information from the store terminal 3. The membership card usage information here includes, for example, a member identifier, a transaction ID, a store ID, POS information, and the like.

In addition, the second membership card usage information receiving unit 122 may receive usage status information from the store terminal 3. The usage status information here is, for example, application usage status information or non-contact circuit usage status information.

The second membership card usage information receiving unit 122 uses, for example, a membership card having a member identifier acquired by the store terminal 3 as a result of reading a code in which the member identifier is embedded and an application type identifier corresponding to the store terminal 3. The information may be received from the store terminal 3. The code reading is, for example, reading the code using the code reader of the store terminal 3. Further, the reading of the code is, for example, reception from the code reader at the store terminal 3. Further, the application type identifier here may be embedded in the code or may be stored in the store terminal 3.

The second membership card usage information receiving unit 122 receives, for example, membership card usage information having a member identifier acquired from the terminal device 2 having a non-contact circuit and an application type identifier corresponding to the store terminal 3 from the store terminal 3. You may receive it.

The purchase information receiving unit 123 receives the purchase information including the member identifier and the purchase-related information regarding the purchase using the membership card from the store terminal 3 or the terminal device 2.

As a result of reading the code in which the member identifier is embedded, the purchase information receiving unit 123 obtains the purchase information including the member identifier acquired by the store terminal 3 and the purchase-related information regarding the purchase using the membership card, in the store terminal 3. You may receive from. Further, even if the purchase information receiving unit 123 receives the purchase information including the member identifier acquired from the terminal device 2 having the non-contact circuit and the purchase-related information regarding the purchase using the membership card from the store terminal 3. good.

Here, the purchase information usually includes a member identifier and a purchase amount. The purchase information may have the same data structure as the membership card usage information. The purchase information may have an application type identifier. The purchase information may have a user context. The user context is, for example, location information and time information. The location information is location information indicating the place where the user used the membership card. Further, the time information is information regarding the date and time when the user used the membership card.

The payment information receiving unit 124 receives the payment information related to the payment using the credit card from the store terminal 3 in response to the transmission of the card information. The payment information may be information indicating that payment using a credit card is possible, or may be a credit card number or the like. The payment information includes, for example, a transaction ID, a usage amount, an identifier of a usage store, and the like. The card information is information indicating whether or not a credit card identifier exists, a credit card identifier, and the like.

The processing unit 13 performs various processes. The various processes include, for example, usage status accumulation process, electronic membership card configuration process, recommendation information acquisition process, card information acquisition process, payment process, authentication process, and the like. In the authentication process, when the member logs in, the authentication process is performed using the member identifier and password. Since the authentication process is a known technique, the description thereof will be omitted. Details of other processing will be described later.

The usage status storage unit 131 performs the usage status storage process. That is, the usage status storage unit 131 acquires the usage status information which is the information related to the usage status of the membership card related to the membership card usage information, and associates the usage status information with one member identifier of the membership card usage information. It is stored in the member information storage unit 111. Further, the usage status storage unit 131 usually acquires the usage status information by using the membership card usage information, associates the usage status information with one member identifier possessed by the membership card usage information, and associates the usage status information with the member information storage unit 111. Accumulate in.

The usage status storage unit 131 uses the membership card received by the first membership card usage information receiving unit 121 in association with the member identifier included in the membership card usage information received by the first membership card usage information receiving unit 121, for example. The usage status information, which is information on the usage status of the application identified by the application type identifier included in the information, is stored in the member information storage unit 111. The usage status information may be an application type identifier, a flag indicating that the application identified by the application type identifier has been used, the number of times the application identified by the application type identifier has been used, or the application type identifier. It may be the time when the application identified by is used, or information about the store where the application identified by the application type identifier is used.

In addition, the usage status storage unit 131 acquires the application usage status information, which is information related to the application usage status related to the application usage information, and associates the application usage status information with one member identifier of the membership card usage information. May be accumulated. The usage status storage unit 131 may acquire the application usage status information by using the application usage information, and store the application usage status information in association with one member identifier of the membership card usage information.

In addition, the usage status storage unit 131 acquires the non-contact circuit usage status information which is the information related to the non-contact circuit usage status related to the non-contact circuit usage information, and the membership card usage information is used for the non-contact circuit usage status information. It may be stored in association with one member identifier possessed. The usage status storage unit 131 acquires the non-contact circuit usage status information by using the non-contact circuit usage information, and associates the non-contact circuit usage status information with one member identifier of the membership card usage information. It may be accumulated.

As a result of the usage status accumulation process, the usage status of the member's application identified by the member identifier may be managed.

The electronic membership card configuration unit 132 performs the electronic membership card configuration process. That is, the electronic membership card component unit 132 is a code including the member identifier of the membership card usage information when the first membership card usage information receiving unit 121 receives the membership card usage information, and the membership card usage information is Configure an electronic membership card that includes a code that corresponds to the app type identifier that you have. For example, the electronic membership card constituent unit 132 generates a code in which the member identifier is embedded, reads the background image of the electronic membership card corresponding to the application type identifier from the storage unit 11, and uses the code as the background image of the electronic membership card. Paste and compose an electronic membership card.

In response to the receipt of the purchase information, the recommendation information acquisition unit 133 uses the user context of the membership card usage information or the user context of the purchase information and the purchase-related information of the purchase information, and uses the user context and the purchase-related information. The recommendation information corresponding to the information is acquired from the recommendation information storage unit 112. The purchase-related information contained in the purchase information may be the purchase-related information contained in the membership card usage information. In addition, purchase-related information may be included in the membership card usage information or membership card usage status information.

The recommendation information acquisition unit 133, for example, responds to the reception of the purchase information, the location information possessed by the membership card usage information or the location information possessed by the purchase information, the purchase-related information possessed by the purchase information, and the time possessed by the membership card usage information. The recommendation information corresponding to the location information, the purchase-related information, and the time information may be acquired from the recommendation information storage unit 112 by using the information or the time information contained in the purchase information.

In response to the receipt of the purchase information, the recommendation information acquisition unit 133 uses the consumption pattern information corresponding to the purchase-related information possessed by the purchase information and the user context possessed by the membership card usage information or the user context possessed by the purchase information. The recommendation information may be acquired from the recommendation information storage unit 112.

In the card information acquisition unit 134, in response to the second membership card usage information receiving unit 122 receiving the membership card usage information from the store terminal 3, the credit card identifier paired with the member identifier of the membership card usage information is If it exists, it acquires card information that is information about the credit card identifier.

For example, in the card information acquisition unit 134, when the second membership card usage information receiving unit 122 receives the membership card usage information from the store terminal 3, the credit card identifier paired with the member identifier of the membership card usage information is , It is determined whether or not it exists in the member information storage unit 111. When the credit card identifier exists, the card information acquisition unit 134 acquires the card information, which is the information related to the credit card identifier, from the member information storage unit 111. The information regarding the credit card identifier may be a credit card identifier, information indicating that the credit card identifier is managed, or the like.

When the payment information receiving unit 124 receives the payment information, the payment processing unit 135 performs the payment processing. The payment information includes, for example, a credit card identifier, a payment amount, and the like. The settlement amount is the purchase amount.

The transmission unit 14 transmits various types of information to the terminal device 2 or the store terminal 3. The various types of information include, for example, a code, an electronic membership card, recommendation information, card information, and the like.

When the first membership card usage information receiving unit 121 receives the membership card usage information, the code transmitting unit 141 constituting the transmitting unit 14 transmits a code corresponding to the application type identifier of the membership card usage information to the terminal device 2. , Send at least once. The transmission of the code may be the transmission of an electronic membership card including the code. When the code is transmitted, the terminal device 2 usually displays an electronic membership card including the code.

When the first membership card usage information receiving unit 121 receives the membership card usage information, the code transmitting unit 141 may always transmit the configured electronic membership card to the terminal device 2.

The recommendation information transmission unit 142 transmits the recommendation information acquired by the recommendation information acquisition unit 133 to the terminal device 2 corresponding to the member identifier of the received purchase information.

The card information transmission unit 143 transmits the card information acquired by the card information acquisition unit 134 to the store terminal 3. The store terminal 3 that has received the card information usually displays that payment by credit card is possible.

The terminal storage unit 21 constituting the terminal device 2 can store various types of information and two or more types of applications. The various types of information include, for example, information constituting an electronic membership card, a member identifier, location information, and the like. The information constituting the electronic membership card includes information on the electronic membership card itself, a code constituting the electronic membership card, a background image constituting the electronic membership card, and the like. The position information is information indicating the position where the terminal device 2 exists, and is, for example, (latitude, longitude). As described above, it is preferable that the application is an application capable of displaying an electronic membership card.

The terminal reception unit 22 receives input from a member who is a user. The input is, for example, a member registration instruction, an application start instruction, a login instruction, an application stop instruction, a non-contact circuit start instruction, etc. The member registration instruction is an instruction to perform member registration to the member management device 1. Yes, for example, it has a user's name, date of birth, address, telephone number, etc. The application start instruction is an instruction to start the application, and usually has an application type identifier. The login instruction is a member management device. It is an instruction to log in to 1, and usually has a member identifier or the like. It is preferable that the login instruction also has a password or the like. The application stop instruction is an instruction to stop the running application. Non-contact circuit The activation instruction is an instruction to activate the non-contact circuit and transmit the member identifier to the outside. The input means for the instruction or the like may be any, such as a ten-key, a keyboard, a mouse, or a menu screen. , A device driver for input means such as a ten key or a keyboard, a menu screen control software, or the like.

The terminal processing unit 23 performs processing according to the input received by the terminal reception unit 22. In addition, the terminal processing unit 23 processes the information received by the terminal receiving unit 25, which will be described later. For example, when the terminal reception unit 22 receives an application start instruction, the application corresponding to the received instruction is read from the terminal storage unit 21 and started. Further, for example, the terminal processing unit 23 acquires the application type identifier of the started application, acquires the member identifier of the terminal storage unit 21, and obtains the membership card usage information having the application type identifier and the member identifier. Configure. The terminal processing unit 23, for example, configures membership card usage information in response to an application activation instruction. The terminal processing unit 23 may acquire the position information. In such a case, for example, the terminal processing unit 23 constitutes membership card usage information that also has location information.

The terminal transmission unit 24 transmits various information, instructions, and the like to the member management device 1 and other devices. Various information, instructions, etc. are, for example, membership card usage information.

The terminal receiving unit 25 receives various information from the member management device 1 and other devices. The various types of information include, for example, a code, an electronic membership card, recommendation information, and the like.

The terminal output unit 26 outputs various information. The various types of information include, for example, an input received by the terminal reception unit 22, a code received by the terminal reception unit 25, an electronic membership card, recommendation information, and the like. Here, the output is usually a display on a display, but projection using a projector, printing by a printer, sound output, transmission to an external device, storage on a recording medium, other processing devices and others. It is a concept that includes the delivery of the processing result to the program of.

The store storage unit 31 that constitutes the store terminal 3 stores various types of information. The various types of information include, for example, a store type identifier that identifies the type of store in which the store terminal 3 is installed, a store identifier that identifies the store, and location information that indicates the location of the store.

The store reading unit 32 reads the code of the electronic membership card displayed on the terminal device 2. The store reading unit 32 may read a membership card (for example, an IC card). The store reading unit 32 can be realized by a code reader, an IC card reader, or the like.

The store reception unit 33 accepts the input. Such input is usually input from a store clerk. The input is, for example, the purchase price, the product identifier of the sold product, the quantity, information for settlement, and the like. The input means may be any such as a numeric keypad, a keyboard, a mouse, or a menu screen. The store reception unit 33 can be realized by a device driver for input means such as a numeric keypad or a keyboard, control software for a menu screen, or the like. Payment methods such as cash, electronic money, and credit cards do not matter.

The store processing unit 34 processes the code read by the store reading unit 32 and the input received by the store reception unit 33. The process is, for example, a process of configuring membership card usage information having a member identifier acquired by the store terminal 3 as a result of reading a code in which the member identifier is embedded and an application type identifier corresponding to the store terminal. .. The store processing unit 34 may configure membership card usage information that also has a store type identifier, a store identifier, location information, and the like stored in the store storage unit 31.

The store transmission unit 35 transmits the membership card usage information configured by the store processing unit 34 to the member management device 1 or an external device.

The store receiving unit 36 receives information from the member management device 1 or an external device. The information to be received is, for example, card information.

The store output unit 37 outputs information such as card information received by the store reception unit 36, information read by the store reading unit 32, information received by the store reception unit 33, processing results of the store processing unit 34, and the like. Here, the output is usually a display on a display, but projection using a projector, printing by a printer, sound output, transmission to an external device, storage on a recording medium, other processing devices and others. It is a concept that includes the delivery of the processing result to the program of.

The storage unit 11, the member information storage unit 111, the recommendation information storage unit 112, the consumption pattern information storage unit 113, the terminal storage unit 21, and the store storage unit 31 are preferably non-volatile recording media, but are volatile recording media. But it is feasible. The process in which the information is stored in the storage unit 11 or the like does not matter. For example, the information may be stored in the storage unit 11 or the like via the recording medium, or the information transmitted via the communication line or the like may be stored in the storage unit 11 or the like. Alternatively, the information input via the input device may be stored in the storage unit 11 or the like.

The receiving unit 12, the first membership card usage information receiving unit 121, the second membership card usage information receiving unit 122, the purchase information receiving unit 123, the payment information receiving unit 124, the terminal receiving unit 25, and the store receiving unit 36 are usually wireless. Alternatively, it is realized by a wired communication means, but it may be realized by a means for receiving a broadcast.

The processing unit 13, usage status storage unit 131, electronic membership card configuration unit 132, recommendation information acquisition unit 133, card information acquisition unit 134, payment processing unit 135, terminal processing unit 23, and store processing unit 34 are usually MPUs and memory. It can be realized from the above. The processing procedure of the processing unit 13 is usually realized by software, and the software is recorded in a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit).

The transmission unit 14, the code transmission unit 141, the recommendation information transmission unit 142, the card information transmission unit 143, the terminal transmission unit 24, and the store transmission unit 35 are usually realized by wireless or wired communication means, but are realized by broadcasting means. May be done.

The terminal output unit 26 and the store output unit 37 may or may not include output devices such as displays and speakers. The terminal output unit 26 can be realized by the driver software of the output device, the driver software of the output device, the output device, or the like.

Next, the operation of the member management system will be described. First, the operation of the member management device 1 will be described with reference to the flowchart of FIG.

(Step S401) The receiving unit 12 determines whether or not the member registration instruction has been received from the terminal device 2. If the member registration instruction is received, the process goes to step S402, and if not, the process goes to step S404.

(Step S402) The processing unit 13 generates a unique member identifier. The transmission unit 14 may transmit the generated member identifier to the terminal device 2 that has transmitted the member registration instruction. The algorithm for generating a unique member identifier does not matter.

(Step S403) The processing unit 13 constitutes a part of the accumulated member information by using the information contained in the member registration instruction received in step S401 and the member identifier generated in step S402. Then, the processing unit 13 stores a part of the configured member information in the member information storage unit 111. Return to step S401.

(Step S404) The first membership card usage information receiving unit 121 determines whether or not the membership card usage information has been received from the terminal device 2. If the membership card usage information is received, the process goes to step S405, and if the membership card usage information is not received, the process goes to step S409.

(Step S405) The usage status storage unit 131 configures the usage status information to be stored by using the membership card usage information received in step S404. The usage status information has, for example, an application type identifier. Further, the usage status information may include, for example, the number of times the application is used, the time, and the like corresponding to the application type identifier. Further, the usage status information has, for example, information indicating that the membership card identified by the membership identifier stored in the non-contact circuit is used or has been used. Further, the usage status information may include, for example, the number of times the membership card identified by the member identifier stored in the non-contact circuit has been used, the date and time when the membership card has been used, and the like.

(Step S406) The usage status storage unit 131 stores the usage status information configured in step S405 in the member information storage unit 111. The usage status storage unit 131 is, for example, a member received by the first membership card usage information receiving unit 121 in association with a member identifier included in the membership card usage information received by the first membership card usage information receiving unit 121. The application type identifier included in the certificate usage information is stored in the member information storage unit 111.

(Step S407) The processing unit 13 uses the membership card usage information received in step S404 to configure information to be transmitted to the terminal device 2 that has transmitted the membership card usage information. The information to be transmitted usually has a code. For example, the electronic membership card configuration unit 132 acquires a code (for example, a barcode or a QR code) corresponding to the membership identifier and the application type identifier of the membership card usage information received in step S404. Then, the electronic membership card constituent unit 132 constitutes the electronic membership card represented by the acquired code.

(Step S408) The code transmission unit 141 transmits the code acquired in step S407 or the electronic membership card including the code to the terminal device 2 that has transmitted the membership card usage information. Return to step S401.

(Step S409) The second membership card usage information receiving unit 122 determines whether or not the membership card usage information has been received from the store terminal 3. If the membership card usage information is received, the process goes to step S410, and if the membership card usage information is not received, the process goes to step S417.

(Step S410) The usage status storage unit 131 configures the information to be stored by using the membership card usage information received in step S409. The stored information has, for example, an application type identifier. Further, the stored information may include, for example, the number of times the application is used, the time, and the like corresponding to the application type identifier. Further, the stored information includes, for example, information indicating that the membership card identified by the member identifier stored in the non-contact circuit is used or has been used.

(Step S411) The usage status storage unit 131 stores the information configured in step S410 in the member information storage unit 111. The usage status storage unit 131 is, for example, a member received by the second membership card usage information receiving unit 122 in association with a member identifier included in the membership card usage information received by the second membership card usage information receiving unit 122. The application type identifier included in the certificate usage information is stored in the member information storage unit 111.

(Step S412) The card information acquisition unit 134 determines whether or not the credit card identifier corresponding to the member identifier of the membership card usage information received in step S409 exists in the member information storage unit 111. .. If the credit card identifier exists, the process proceeds to step S413, and if it does not exist, the process returns to step S401.

(Step S413) The card information acquisition unit 134 acquires card information. The card information is, for example, information indicating that a credit card identifier exists.

(Step S414) The card information transmission unit 143 transmits the card information acquired in step S413 to the store terminal 3 that has transmitted the membership card usage information.

(Step S415) The payment information receiving unit 124 determines whether or not the payment information has been received in response to the transmission of the card information in step S414. If the payment information is received, the process proceeds to step S416, and if the payment information is not received, the process returns to step S401. The payment information usually has a member identifier and a payment amount.

(Step S416) The payment processing unit 135 performs payment processing using the credit card identifier corresponding to the member identifier of the membership card usage information received in step S409. The settlement process may be any process related to settlement, and the content of the settlement process does not matter. Since the payment process is a known technique, detailed description thereof will be omitted. Go to step S420.

(Step S417) The purchase information receiving unit 123 determines whether or not the purchase information has been received. If the purchase information is received, the process proceeds to step S418, and if the purchase information is not received, the process returns to step S401.

(Step S418) The processing unit 13 configures the information to be accumulated by using the purchase information received in step S417.

(Step S419) The processing unit 13 stores the information configured in step S418 in the member information storage unit 111.

(Step S420) The recommendation information acquisition unit 133 acquires the recommendation information by using the received purchase information. The recommendation information acquisition process will be described with reference to the flowchart of FIG. The information used in the recommendation information acquisition process may be the information possessed by the membership card usage information. It can be said that the information contained in the membership card usage information constitutes the purchase information.

(Step S421) The processing unit 13 acquires the contact information paired with the member identifier of the membership card usage information received in step S409 from the member information storage unit 111. The contact information is the contact information to the member identified by the member identifier, for example, an e-mail address, a telephone number, or the like. Then, the recommendation information transmission unit 142 transmits the recommendation information acquired in step S420 to the terminal device 2 using the acquired contact information. Return to step S401.

In the flowchart of FIG. 4, the process ends when the power is turned off or an interrupt for the end of the process occurs.

Next, an example of the recommendation information acquisition process in step S420 will be described with reference to the flowchart of FIG.

(Step S501) The recommendation information acquisition unit 133 acquires time information. The recommendation information acquisition unit 133 acquires time information from, for example, a clock (not shown), an NTP server, or the like.

(Step S502) The recommendation information acquisition unit 133 substitutes 1 for the counter i.

(Step S503) The recommendation information acquisition unit 133 determines whether or not the i-th consumption pattern information is stored in the consumption pattern information storage unit 113. If the i-th consumption pattern information is stored, the process proceeds to step S504, and if the i-th consumption pattern information is not stored, the process returns to the higher-level processing.

(Step S504) The recommendation information acquisition unit 133 applies the purchase information and the time information acquired in step S501 to the i-th consumption pattern information. The recommendation information acquisition unit 133 may apply only the purchase information to the i-th consumption pattern information.

(Step S505) As a result of the application in step S504, the recommendation information acquisition unit 133 determines whether or not the purchase information or the like matches the i-th consumption pattern information. If they match, go to step S506, and if they do not match, go to step S509.

(Step S506) The recommendation information acquisition unit 133 acquires the location information of the purchase information.

(Step S507) The recommendation information acquisition unit 133 uses the i-th consumption pattern information and the location information acquired in step S506 to provide information on the recommended store among the store information stored in the recommendation information storage unit 112. To determine.

(Step S508) The recommendation information acquisition unit 133 acquires the recommendation information included in the store information determined in step S507 from the recommendation information storage unit 112.

(Step S509) The recommendation information acquisition unit 133 increments the counter i by 1. Return to step S503.

In addition, in FIG. 5, the recommendation information was acquired by using the position information and the time information as the user context. However, the recommendation information may be acquired by using another user context. Other user contexts are, for example, the gender of the user and information (number of people, characteristics, etc.) of the user's companions. The characteristics of a user's companion are friends, couples, company associates, student friends, and so on.

Next, the operation of the terminal device 2 will be described with reference to the flowchart of FIG.

(Step S601) The terminal reception unit 22 determines whether or not the member registration instruction has been accepted. If the member registration instruction is accepted, the process goes to step S602, and if the member registration instruction is not accepted, the process goes to step S606.

(Step S602) The terminal processing unit 23 configures the member registration instruction to be transmitted by using the member registration instruction received in step S601. For example, the terminal processing unit 23 adds a terminal identifier that identifies the terminal device 2 to the received member registration instruction to form a member registration instruction to be transmitted.

(Step S603) The terminal transmission unit 24 transmits the member registration instruction configured in step S602 to the member management device 1.

(Step S604) The terminal receiving unit 25 determines whether or not the member identifier has been received in response to the transmission of the member registration instruction in step S603. If the member identifier is received, the process proceeds to step S605, and if the member identifier is not received, the process returns to step S604. The receipt of the member identifier indicates that the member registration has been completed normally.

(Step S605) The terminal output unit 26 outputs the member identifier received in step S604. Return to step S601.

(Step S606) The terminal reception unit 22 determines whether or not the application start instruction has been received. If the application start instruction is accepted, the process goes to step S607, and if the application start instruction is not accepted, the process goes to step S617.

(Step S607) The terminal processing unit 23 reads the application corresponding to the application start instruction received in step S606 from the terminal storage unit 21 and starts the application. Here, when the application is started, for example, a login screen for the member management device 1 is displayed.

(Step S608) The terminal reception unit 22 determines whether or not the login instruction has been accepted. If the login instruction is accepted, the process goes to step S609, and if the login instruction is not accepted, the process goes to step S615.

(Step S609) The terminal processing unit 23 acquires the application type identifier of the running application.

(Step S610) The terminal processing unit 23 configures membership card usage information having a member identifier included in the login instruction received in step S608, an application type identifier acquired in step S609, and the like.

(Step S611) The terminal transmission unit 24 transmits the membership card usage information configured in step S610 to the member management device 1.

(Step S612) The terminal receiving unit 25 determines whether or not the information has been received in response to the transmission of the membership card usage information in step S611. If the information is received, the process proceeds to step S613, and if no information is received, the process returns to step S612. The information received here is, for example, an electronic membership card, a code, or the like.

(Step S613) The terminal processing unit 23 acquires an electronic membership card. The terminal processing unit 23 may acquire the electronic membership card received in step S612, or may configure the electronic membership card using the code received in step S612. For example, the terminal processing unit 23 constructs an electronic membership card by using the code received in step S612 and the background image of the electronic membership card stored in the terminal storage unit 21.

(Step S614) The terminal output unit 26 outputs the electronic membership card acquired in step S613. Return to step S601. The code of this electronic membership card is read by, for example, the store terminal 3, and this electronic membership card is used.

(Step S615) The terminal reception unit 22 determines whether or not the application stop instruction has been received. If the application stop instruction is accepted, the process proceeds to step S616, and if the application stop instruction is not accepted, the process returns to step S608.

(Step S616) The terminal processing unit 23 stops the running application. Return to step S601.

(Step S617) The terminal receiving unit 25 determines whether or not the recommendation information has been received. If the recommendation information is received, the process goes to step S618, and if the recommendation information is not received, the process goes to step S619.

(Step S618) The terminal output unit 26 outputs the recommendation information received in step S617. Return to step S601. The terminal output unit 26 may output the recommendation information according to the instruction of the user.

(Step S619) The terminal reception unit 22 determines whether or not the non-contact circuit activation instruction has been received. If the non-contact circuit start instruction is accepted, the process proceeds to step S620, and if the non-contact circuit start instruction is not accepted, the process proceeds to step S622.

(Step S620) The terminal processing unit 22 acquires the member identifier stored in the non-contact circuit. Then, the terminal processing unit 22 constitutes the membership card usage information having the member identifier.

(Step S621) The terminal transmission unit 24 transmits the membership card usage information configured in step S620 to the member management device 1. Return to step S601. The terminal transmission unit 24 may transmit the member identifier to the store terminal 3 or the like.

(Step S622) The terminal reception unit 22 determines whether or not other instructions have been received. If other instructions are accepted, the process proceeds to step S620, and if no other instructions are accepted, the process returns to step S601. The other instructions are, for example, an instruction to close the output electronic membership card screen.

(Step S623) The terminal processing unit 23 and the like perform processing according to the instruction received in step S619. Return to step S601.

In the flowchart of FIG. 6, the process ends when the power is turned off or an interrupt for the end of the process occurs.

Next, the operation of the store terminal 3 will be described with reference to the flowchart of FIG.

(Step S701) The store reading unit 32 and the like determine whether or not the member identifier has been acquired. If the member identifier is acquired, the process proceeds to step S702, and if the member identifier is not acquired, the process proceeds to step S710. The store reading unit 32 may determine whether or not the member identifier has been acquired by reading the code of the electronic membership card or the code of the membership card (for example, a membership card such as an IC card). Further, the store receiving unit 36 may determine whether or not the member identifier stored in the non-contact circuit has been received from the terminal device 2.

(Step S702) The store processing unit 34 configures membership card usage information including the member identifier acquired in step S701. For example, the store processing unit 34 acquires the member identifier corresponding to the code read in step S701, acquires the application type identifier, the store identifier, the location information, etc. stored in the store storage unit 31, and uses the information. And configure the membership card usage information. For example, the store processing unit 34 acquires the member identifier corresponding to the code read in step S701, acquires the purchase amount received by the store reception unit 33, the information on the purchased product, and the like, and is stored in the store storage unit 31. You may acquire the application type identifier, the store identifier, the location information, etc., and use the information to configure the membership card usage information.

(Step S703) The store transmission unit 35 transmits the membership card usage information configured in step S702 to the member management device 1.

(Step S704) The store receiving unit 36 determines whether or not the card information has been received in response to the transmission of the membership card usage information in step S703. If the card information is received, the process goes to step S705, and if the card information is not received, the process goes to step S709.

(Step S705) The store output unit 37 outputs the card information received in step S704.

(Step S706) The store reception unit 33 determines whether or not the payment instruction has been accepted according to the output of the card information. If the payment instruction is accepted, the process proceeds to step S707, and if the payment instruction is not accepted, the process returns to step S701. The payment instruction is an instruction for card payment. The settlement instruction includes the settlement amount and the like. In addition, when the payment instruction is not accepted, it is the case where the instruction not to settle the card is accepted.

(Step S707) The store processing unit 34 configures the payment information in response to the reception of the payment instruction. The payment information usually has a member identifier, a payment amount, and the like. The payment information may include information about the purchased product (product identifier, quantity, etc.). Further, the payment information may be only information to the effect that card payment is performed.

(Step S708) The store transmission unit 35 transmits the payment information configured in step S707 to the member management device 1.

(Step S709) The store receiving unit 36 determines whether or not the time for receiving the card information has elapsed since the membership card usage information was transmitted. That is, the store receiving unit 36 determines whether or not the time-out has occurred. If it is timed out, it returns to step S701, and if it is not timed out, it returns to step S704.

(Step S710) The store reception unit 33 determines whether or not the purchase information has been accepted. If the purchase information is accepted, the process proceeds to step S711, and if the purchase information is not accepted, the process returns to step S701. The purchase information here has, for example, a member identifier, a purchase amount, and the like.

(Step S711) The store processing unit 34 configures the purchase information to be transmitted by using the purchase information received in step S710. The store processing unit 34 acquires, for example, the purchase information received in step S710, the store identifier stored in the store storage unit 31, the store type information, the location information indicating the location of the store, and the like, and transmits the purchase. Configure information.

(Step S712) The store transmission unit 35 transmits the purchase information configured in step S711 to the member management device 1. Return to step S701.

In the flowchart of FIG. 7, the process ends when the power is turned off or an interrupt for the end of the process occurs.

Hereinafter, the specific operation of the member management system in the present embodiment will be described. The conceptual diagram of the member management system is shown in FIG.

Now, the member information storage unit 111 of the member management device 1 holds a member information management table having the structure shown in FIG. The member information management table stores one or two or more records having "ID", "member attribute", "member identifier", "usage status information", and "credit card number". The "ID" is an identifier that identifies a record. "Member attribute" manages the attribute value of the member. The "member attribute" has "name", "date of birth", "gender", "telephone number", and "email address" here. The "usage status information" has an "application identifier" and a "terminal membership card". Here, it is assumed that the "application identifier" manages the number of times the application identified by each application identifier is started. Further, the apps that the member can use are three types of app identifiers "a01", "a02", and "a03" here. The application identified by the application identifier "a01" is, for example, an application used in a bar X or the like. The application identified by the application identifier "a02" is, for example, an application used in a convenience store K or the like. Further, it is assumed that the application identified by the application identifier "a03" is, for example, an application used in karaoke S or the like. Further, it is assumed that the electronic membership card is displayed here on the terminal device 2 in which the application is activated. The "credit card number" is a credit card identifier. Further, it is assumed that the "terminal membership card" manages the number of times the non-contact circuit of the terminal device 2 is used.

Further, the recommendation information storage unit 112 of the member management device 1 holds the recommendation information management table shown in FIG. The recommendation information management table stores one or two or more records having "ID", "store information", and "recommend information". The "ID" is an identifier that identifies a record. The "store information" is one or more attribute values of the store. Here, the "store information" has a "store ID", a "store name", a "store type identifier", a "product identifier", a "location information", and a "business hour". The "product identifier" is an identifier of a product handled in a store. The "location information" is information indicating the location of the store, and may be (latitude, longitude) or the address of the store. Further, the "recommendation information" may be a still image, a moving image, a character string, a voice, a file, a URL, or the like, or a combination thereof or the like.

Further, the consumption pattern information storage unit 113 of the member management device 1 holds the consumption pattern information management table shown in FIG. The consumption pattern information management table stores one or two or more records having "ID" and "consumption pattern information". The consumption pattern information of "ID = 1" indicates a consumption pattern of going to "Karaoke" after going to "Izakaya". "NEXT" indicates that there is a tendency to go next. The consumption pattern information of "ID = 2" indicates a consumption pattern of purchasing "beer" and "diaper" together. "WITH" indicates that there is a tendency to purchase together.

Further, it is assumed that the store terminal 3 store storage unit 31 installed in the pub X stores "store type identifier: pub, store identifier: I012, location information: (x ₁ , y ₁ )".

In such a situation, the following two specific examples will be described. A specific example 1 is a case where the member management device 1 constitutes an electronic membership card and transmits the electronic membership card to the terminal device 2. In Specific Example 1, a case where the user registers as a member will be described. Further, in Specific Example 1, a process will be described in which a user who has registered as a member uses an electronic membership card, then makes a payment by credit card, and the terminal device 2 receives and outputs recommendation information. A specific example 2 is a case where the member management device 1 transmits a code to the terminal device 2, and the electronic membership card is configured and output using the code received by the terminal device 2.
(Specific example 1)

First, it is assumed that "Tanaka C-husband" inputs the member attribute to his terminal device 2 and presses the "send" button 1101 as shown in FIG. It is assumed that such a series of operations is the input of the member registration instruction.

Next, the terminal reception unit 22 of the terminal device 2 receives the member registration instruction. Next, the terminal processing unit 23 configures the member registration instruction to be transmitted by using the received member registration instruction. Membership registration instructions include "name: C husband Tanaka, date of birth: September 15, 1968, gender: male, telephone number: 090-1234-5678, email address: tk@d.com". Next, the terminal transmission unit 24 transmits the configured member registration instruction to the member management device 1.

Next, the receiving unit 12 of the member management device 1 receives the member registration instruction from the terminal device 2. Next, the processing unit 13 generates a unique member identifier (for example, "10025"). The method of generating the member identifier in the processing unit 13 does not matter. For example, the processing unit 13 may generate a member identifier by adding "1" to the recently generated member identifier, or may generate a member identifier using the information possessed by the received member registration instruction. , The e-mail address of the received member registration instruction may be obtained as a member identifier.

Next, the processing unit 13 has the information "name: C husband Tanaka, date of birth: September 15, 1968, gender: male, telephone number: 090-1234-5678, e-mail address" that the received member registration instruction has. : Tc@d.com ”and the generated member identifier“ 10025 ”are used to form a part of the accumulated member information. Then, the processing unit 13 stores a part of the configured member information in the member information storage unit 111. By the above processing, one record is added to the member information management table shown in FIG. 8, and the member information management table becomes the member information management table shown in FIG.

Next, the member "Ao Yamada" has an application identified by the application type identifier "a01" on the terminal device 2 in order to use the electronic membership card when eating at the pub X and paying the fee. It is assumed that it has started. Next, the terminal reception unit 22 of the terminal device 2 receives the application start instruction of the application identified by the application type identifier "a01".

Next, the terminal processing unit 23 reads the application corresponding to the received application activation instruction from the terminal storage unit 21 and activates the application. Each application may hold an application type identifier, or the terminal storage unit 21 may manage the application type identifier in association with the application.

Next, it is assumed that the member "Ao Yamada" has entered a login instruction on the screen of the launched application. Then, the terminal reception unit 22 receives the login instruction. The login instruction has a member identifier "10001".

Next, the terminal processing unit 23 acquires the application type identifier “a01” of the running application. Then, the terminal processing unit 23 constitutes the membership card usage information "member identifier: 10001, application type identifier: a01" having the member identifier possessed by the received login instruction and the acquired application type identifier. Next, the terminal transmission unit 24 transmits the membership card usage information to the member management device 1.

Next, the first membership card usage information receiving unit 121 of the member management device 1 receives the membership card usage information "member identifier: 10001, application type identifier: a01" from the terminal device 2 of the member "Ao Yamada". Then, the usage status storage unit 131 configures the usage status information to be stored by using the received membership card usage information. Here, the usage status storage unit 131 acquires the number of times "2" of the application type identifier "a01" corresponding to the member identifier "10001", and adds 1 to the number of times to acquire "3". Then, the usage status storage unit 131 is a record of the member identifier "10001", and stores "3" as an attribute value of the application type identifier "a01". Here, the usage status storage unit 131 may store the application type identifier "a01" or may store the application type identifier "a01" and the current time. In such a case, the current time is obtained from a clock or the like (not shown).

Next, the processing unit 13 uses the received membership card usage information to configure information to be transmitted to the terminal device 2 that has transmitted the membership card usage information. That is, here, the processing unit 13 configures the code corresponding to the application type identifier "a01" by using the member identifier "10001". More specifically, the processing unit 13 constitutes a barcode in which the member identifier "10001" is embedded. Then, the processing unit 13 reads out the background image of the electronic membership card corresponding to the application type identifier "a01", adds a barcode to the background image, and constitutes an image to be transmitted. It is assumed that the processing unit 13 stores the background image of the electronic membership card corresponding to each application type identifier.

The code corresponding to the application type identifier "a01" is a barcode, the code corresponding to the application type identifier "a02" is a QR code, and the code corresponding to the application type identifier "a03" is a character string. And.

Next, the code transmission unit 141 transmits the acquired electronic membership card to the terminal device 2 of the member "Ao Yamada".

Next, the terminal receiving unit 25 of the terminal device 2 of the member "Ao Yamada" receives the electronic membership card in response to the transmission of the membership card usage information. Then, the terminal processing unit 23 acquires the received electronic membership card. Next, the terminal output unit 26 outputs the acquired electronic membership card. An output example of the electronic membership card is shown in FIG.

Next, it is assumed that the member "Ao Yamada" presented the electronic membership card of the terminal device 2 to the clerk at the pub X before paying the food and drink fee. Then, it is assumed that the clerk of the pub X reads the barcode of the electronic membership card with the store terminal 3 of the store. Then, the store reading unit 32 reads the code of the electronic membership card. Further, it is assumed that the clerk of the pub X has entered the payment amount "8000 yen" of the member "Ao Yamada" into the store terminal 3 of the store. Then, the store reception unit 33 accepts the payment amount "8000 yen".

Next, the store processing unit 34 configures membership card usage information including the member identifier "10001" corresponding to the read code. For example, the store processing unit 34 acquires the member identifier "10001", acquires the application type identifier "a01" and the store identifier "s01" stored in the store storage unit 31, and obtains the membership card usage information "member identifier: 10001, application type identifier: a01, store identifier: s01, payment amount: 8000 yen ". Then, the store transmission unit 35 transmits the configured membership card usage information to the member management device 1.

Next, the second membership card usage information receiving unit 122 of the member management device 1 outputs the membership card usage information "member identifier: 10001, application type identifier: a01, store identifier: s01, payment amount: 8000 yen" to the store terminal 3. Receive from.

Next, the usage status storage unit 131 configures the information to be stored by using the received membership card usage information. For example, it is assumed that the usage status storage unit 131 has acquired the payment amount "8000 yen" and the date and time "2014/8/30 20:05". Then, it is assumed that the usage status storage unit 131 stores the payment amount "8000 yen" and the date and time "2014/8/30 20:05" in the member information storage unit 111 in association with the member identifier "10001". ..

Next, the card information acquisition unit 134 determines that the credit card identifier corresponding to the member identifier "10001" possessed by the received membership card usage information exists in the member information management table.

Next, the card information acquisition unit 134 acquires card information indicating that the credit card identifier of the credit card is managed. Next, the card information transmission unit 143 transmits the acquired card information to the store terminal 3 of the pub X.

Next, the store receiving unit 36 of the store terminal 3 of the pub X determines that the card information has been received in response to the transmission of the membership card usage information. Next, the store output unit 37 outputs card information indicating that the credit card identifier of the credit card is managed.

Next, the member "Ao Yamada" instructs the clerk to settle with a credit card. Then, the clerk inputs a payment instruction with a credit card to the store terminal 3. Next, the store reception unit 33 determines that the payment instruction has been received in response to the output of the card information.

Next, the store processing unit 34 configures the payment information "member identifier: 10001, payment amount: 8000 yen" in response to the acceptance of the payment instruction. Then, the store transmission unit 35 transmits the configured payment information to the member management device 1. The payment information here may be information indicating that payment is made using a credit card.

Next, the payment information receiving unit 124 determines that the payment information has been received from the store terminal 3 in response to the transmission of the card information. Then, the payment processing unit 135 acquires the credit card identifier "123455556667" corresponding to the member identifier "10001" possessed by the received membership card usage information. Next, the payment processing unit 135 performs a process for settling the payment amount "8000 yen" for the credit card identified by the credit card identifier "123455556667".

Next, the recommendation information acquisition unit 133 acquires the recommendation information as follows. That is, first, the recommendation information acquisition unit 133 acquires the time information "2014/8/30 20:05".

Next, the recommendation information acquisition unit 133 acquires the first consumption pattern information from the consumption pattern information management table of FIG. Then, the recommendation information acquisition unit 133 applies the received membership card usage information "member identifier: 10001, application type identifier: a01, store identifier: s01, payment amount: 8000 yen" to the first consumption pattern information. It is judged whether or not it conforms to the first consumption pattern information.

First, the recommendation information acquisition unit 133 selects the store type identifier "Izakaya" paired with the store identifier "s01" from the "Store type identifier: Izakaya" possessed by the first consumption pattern information in the recommendation information management table of FIG. Get from. Then, the recommendation information acquisition unit 133 receives the "store type identifier: izakaya" possessed by the first consumption pattern information because the store type identifier "izakaya" acquired from the recommendation information management table in FIG. 9 matches. It is judged that the membership card usage information matches the first consumption pattern information. Since the first consumption pattern information does not have the time information, the recommendation information acquisition unit 133 does not use the time information here.

Next, the recommendation information acquisition unit 133 acquires the store type identifier "Karaoke" from the first consumption pattern information. Then, the recommendation information acquisition unit 133 acquires the position information (x ₁ , y ₁ ) paired with the store identifier “s01” from the recommendation information management table of FIG.

Next, the recommendation information acquisition unit 133 has a store type identifier “Karaoke”, and a record having a position information that is close enough to satisfy a predetermined condition with the position indicated _{by the position information (x 1} , y _{1) is shown in FIG.} Search from the recommendation information management table of. Then, it is assumed that the recommendation information acquisition unit 133 can search the record of "ID = 3" from the recommendation information management table of FIG.

Next, the recommendation information acquisition unit 133 acquires the recommendation information contained in the record of "ID = 3" from the recommendation information management table of FIG.

It is assumed that the recommendation information acquisition unit 133 tried to acquire the recommendation information by the above-mentioned processing using the second and subsequent consumption pattern information, but could not acquire the recommendation information.

Next, the processing unit 13 acquires the contact information "ya@c.com" paired with the member identifier "10001" of the membership card usage information from the member information storage unit 111. It is assumed that the contact information here is an e-mail address. In addition, the processing unit 13 configures the recommendation information to be transmitted by using the acquired recommendation information. The recommendation information to be transmitted may have, for example, the name "Ao Yamada" of the member to be transmitted, the store name of the store of the recommendation information, or the like.

Then, the recommendation information transmission unit 142 transmits the acquired recommendation information to the terminal device 2 of the member “Ao Yamada” using the acquired contact information.

Next, the terminal device 2 of the member "Ao Yamada" receives the recommendation information. Then, the terminal output unit 26 outputs the received recommendation information. An example of outputting the recommendation information is shown in FIG.
(Specific example 2)

First, it is assumed that "Tanaka C-husband" starts an application identified by the application type identifier "a02" on his terminal device 2 in order to shop at a convenience store K. Next, the terminal reception unit 22 of the terminal device 2 receives the application start instruction of the application identified by the application type identifier "a02". Next, the terminal processing unit 23 reads the application corresponding to the received application activation instruction from the terminal storage unit 21 and activates the application. Then, the terminal processing unit 23 reads the application identified by the application type identifier “a02” from the terminal storage unit 21 and starts it. Then, the terminal output unit 26 displays a login screen as shown in FIG.

Next, it is assumed that the member "Tanaka C-husband" has entered a login instruction on the screen of the launched application. Then, the terminal reception unit 22 receives the login instruction. The login instruction has a member identifier "10025" and a password.

Next, the terminal processing unit 23 acquires the application type identifier “a02” of the running application. Then, the terminal processing unit 23 has a membership card usage information "member identifier: 10025, password: *******, application type identifier" having the member identifier and the like of the received login instruction and the acquired application type identifier. : A02 ”is configured. Next, the terminal transmission unit 24 transmits the membership card usage information to the member management device 1. It is assumed that the password "*****" contains a specific character string.

Next, the first membership card usage information receiving unit 121 of the member management device 1 receives the membership card usage information "member identifier: 10025, password: *******, application from the terminal device 2 of the member" Tanaka C-husband ". Type identifier: a02 ”is received. Then, the usage status storage unit 131 constructs the information to be stored by using the received membership card usage information. Here, the usage status storage unit 131 stores the application type identifier “a02” in association with the member identifier “10025”. Then, an attribute area corresponding to the application type identifier "a02" may be generated in association with the member identifier "10025". Further, the usage status storage unit 131 may store the attribute value "1" (meaning of the first use of the application) in the area of the attribute corresponding to the application type identifier "a02".

Here, the usage status storage unit 131 may store the application type identifier "a02" and the current time. Further, similarly to the specific example 1, the usage status storage unit 131 acquires the number of times "0" of the application type identifier "a02", and adds 1 to the number of times to acquire "1". Then, the usage status storage unit 131 is a record of the member identifier "10025", and "1" may be stored as an attribute value of the application type identifier "a02".

Next, the processing unit 13 performs an authentication process using "member identifier: 10025, password: ********". Then, it is assumed that the authentication is permitted. Since the authentication technique is a known technique, detailed description thereof will be omitted.

Next, the processing unit 13 acquires a code (here, a QR code) corresponding to the application type identifier "a02" by using the "member identifier: 10025" possessed by the received membership card usage information. It is assumed that "10025" is embedded in this QR code.

Next, the code transmission unit 141 transmits the acquired QR code to the terminal device 2 of "Tanaka C-husband".

Next, the terminal receiving unit 25 of the terminal device 2 of "Tanaka C-husband" receives the QR code in response to the transmission of the membership card usage information. Then, the terminal processing unit 23 stores the QR code in the terminal storage unit 21 in association with the application type identifier “a02”.

Next, the terminal processing unit 23 acquires an electronic membership card using the received QR code. For example, the terminal processing unit 23 reads out the background image of the electronic membership card corresponding to the application type identifier "a02" stored in the terminal storage unit 21, attaches the received QR code to the background image, and electronically. Make up a membership card.

Next, the terminal output unit 26 outputs the acquired electronic membership card. An example of the output electronic membership card is shown in FIG.

After that, the member "Tanaka C-husband" uses the electronic membership card by the operation and processing as described in the specific example 1. In addition, by using an electronic membership card, points can be given and card payment as described in Specific Example 1 can be performed as in the case of using a normal membership card. Further, the management of the given points is performed by, for example, the member management device 1.

In addition, from the next time onward, when "Tanaka C-husband" starts the application identified by the application type identifier "a02" and logs in to the member management device 1, the member management device 1 to the terminal device 2 is authorized to authenticate. Information or the background image of the electronic membership card will be sent, and the QR code will not be sent. Then, the terminal processing unit 23 of the terminal device 2 constitutes the electronic membership card by using the stored QR code and the background image of the stored electronic membership card. Alternatively, the terminal processing unit 23 constructs an electronic membership card by using the stored QR code and the background image of the received electronic membership card. When the background image of the electronic membership card is transmitted from the member management device 1 to the terminal device 2, for example, the design of the background image of the electronic membership card is updated.

In Specific Example 2, "Yamada A-husband" used the app identified by the app type identifier "a01", but other users such as "Tanaka C-husband" are identified by the app type identifier "a01". It goes without saying that the same processing is performed even if you use the mobile app.
(Specific example 3)

Next, it is assumed that "Tanaka C-husband" inputs a non-contact circuit use instruction in his terminal device 2 in order to fill gasoline at a gas station. The non-contact circuit of the terminal device 2 of "Tanaka C-husband" stores the member identifier "10025" of "Tanaka C-husband".

Next, the terminal reception unit 22 receives the non-contact circuit activation instruction. Then, the terminal processing unit 22 acquires the member identifier "10025" stored in the non-contact circuit.

Then, the terminal processing unit 22 constitutes the membership card usage information having the member identifier "10025" and the information indicating the use of the non-contact circuit. Next, the terminal transmission unit 24 transmits the configured membership card usage information to the member management device 1.

Next, the first membership card usage information receiving unit 121 of the member management device 1 receives the membership card usage information having the member identifier "10025" or the like from the terminal device 2.

Next, the usage status storage unit 131 acquires information indicating the use of the non-contact circuit from the received membership card usage information. In addition, the usage status storage unit 131 acquires the member identifier "10025" from the received membership card usage information. Next, the usage status storage unit 131 acquires the attribute value "0" of the terminal membership card corresponding to the member identifier "10025", and then the usage status storage unit 131 acquires the attribute value "0" of the terminal membership card. Add 1 to the usage status information "1". Then, the usage status storage unit 131 stores "1" as an attribute value of the terminal membership card corresponding to the member identifier "10025".

In Specific Example 3, "Tanaka C-husband" used the non-contact circuit membership card, but the same processing is performed even if another user such as "Yamada A-husband" uses the non-contact circuit membership card. Needless to say that is done. As described above, according to the present embodiment, the usage status of a plurality of types of membership cards in one terminal device 2 can be centrally managed.

Further, according to the present embodiment, the usage status of a plurality of types of applications in one terminal device 2 can be centrally managed.

Further, according to the present embodiment, in addition to the usage status of the electronic membership card displayed on one terminal device 2, the usage status of the membership card using a non-contact circuit such as an IC chip can be centrally managed.

Further, according to the present embodiment, the amount of communication between the member management device 1 and the terminal device 2 can be reduced by transmitting the code from the member management device 1 to the terminal device 2 only once.

Further, according to the present embodiment, when the member management device 1 is accessed or the design of the electronic membership card is changed, the member management device 1 constitutes the electronic membership card and transmits it to the terminal device 2. Therefore, it is easy to customize the electronic membership card.

Further, according to the present embodiment, it is possible to make an effective recommendation due to the purchasing behavior of the member.

Further, according to the present embodiment, it is possible to propose payment by credit card to the member. Further, according to the present embodiment, it is possible to propose payment by credit card to the member and process the payment.

In the present embodiment, each process may be realized by centralized processing by a single device, or may be realized by distributed processing by a plurality of devices. Specifically, for example, various processes performed by the member management device 1 may be performed by a plurality of devices. The member management device 1 may include, for example, an account management device 1a, a core device 1b, a recommendation device 1c, and a card payment device 1d. The account management device 1a manages the usage status of the member's application. The core device 1b manages member points and the like. The recommendation device 1c manages the recommendation information and directly or indirectly transmits the recommendation information to the member. The card payment device 1d manages the member's credit card number and the like and performs payment processing.

A block diagram of each device constituting the membership management system in such a case is shown in FIG.

The account management device 1a of FIG. 17 includes a member information storage unit 111, a first membership card usage information reception unit 121, a usage status storage unit 131, an electronic membership card configuration unit 132, a code transmission unit 141, a recommendation information transmission unit 142, and a purchase. It includes an information transfer unit 1a1, a recommendation information reception unit 1a2, a card registration confirmation transfer unit 1a3, and a card information transfer unit 1a4. The member information storage unit 111 here does not have a credit card identifier.

The core device 1b includes a second membership card usage information receiving unit 122, a purchase information receiving unit 123, a payment information receiving unit 124, a card information transmitting unit 143, a member point information storage unit 1b1, a card registration confirmation sending unit 1b2, and a card information receiving unit. A part 1b3 is provided.

The recommendation device 1c includes a recommendation information storage unit 112, a recommendation information acquisition unit 133, a purchase information reception unit 1c1, and a recommendation information transmission unit 1c2.

The card payment device 1d includes a card information acquisition unit 134, a payment processing unit 135, a card information storage unit 1d1, a card registration confirmation reception unit 1d2, and a card information transmission unit 1d3.

The purchase information transfer unit 1a1 constituting the account management device 1a receives the purchase information from the core device 1b and transmits it to the recommendation device 1c.

The recommendation information receiving unit 1a2 receives the recommendation information from the recommendation device 1c in response to the transmission of the purchase information to the recommendation device 1c.

The card registration confirmation transfer unit 1a3 receives the card registration confirmation information from the core device 1b and transmits the card registration confirmation information to the card payment device 1d. The card registration confirmation information is information for instructing whether or not a member's credit card identifier is registered, and usually has a member identifier.

The card information transfer unit 1a4 receives the card information from the card payment device 1d in response to the transmission of the card registration confirmation information to the card payment device 1d, and transmits the card information to the core device 1b.

The member point information storage unit 1b1 of the core device 1b stores member points in association with each of one or more member identifiers.

When the card registration confirmation sending unit 1b2 receives the purchase information, it configures the card registration confirmation having the member identifier and transmits it to the account management device 1a.

The card information receiving unit 1b3 receives the card information from the account management device 1a in response to the transmission of the card registration confirmation.

The purchase information receiving unit 1c1 constituting the recommendation device 1c receives the purchase information from the account management device 1a.
The recommendation information sending unit 1c2 transmits the recommendation information acquired by the recommendation information acquisition unit 133 to the management device 1a in response to the reception of the purchase information.

The card information storage unit 1d1 constituting the card payment device 1d stores credit card information related to the member's credit card. The credit card information has a member identifier and a credit card identifier.

The card registration confirmation reception unit 1d2 receives the card registration confirmation information from the account management device 1a.

The card information sending unit 1d3 transmits the card information acquired by the card information acquiring unit 134 to the count management device 1a in response to receiving the card registration confirmation information.

Needless to say, the method of sharing the processing by the plurality of devices described in FIG. 17 is a specific example.

The member point information storage unit 1b1 and the card information storage unit 1d1 are preferably non-volatile recording media, but can also be realized by volatile recording media. The process in which the information is stored in the member point information storage unit 1b1 or the like does not matter. For example, the information may be stored in the member point information storage unit 1b1 or the like via the recording medium, and the information transmitted via the communication line or the like may be stored in the member point information storage unit 1b1 or the like. Or, the information input via the input device may be stored in the member point information storage unit 1b1 or the like.

The recommendation information reception unit 1a2, the card information reception unit 1b3, the card registration confirmation reception unit 1d2, and the purchase information reception unit 1c1 are usually realized by wireless or wired communication means, but even if they are realized by means for receiving broadcasts. good.

The card registration confirmation sending unit 1b2, the recommendation information sending unit 1c2, and the card information sending unit 1d3 are usually realized by wireless or wired communication means, but may be realized by broadcasting means.

The purchase information transfer unit 1a1, the card registration confirmation transfer unit 1a3, and the card information transfer unit 1a4 are usually realized by wireless or wired communication means.

Further, the processing in the present embodiment may be realized by software. Then, this software may be distributed by software download or the like. Further, this software may be recorded on a recording medium such as a CD-ROM and disseminated. This also applies to other embodiments herein. The software that realizes the information processing device in this embodiment is the following program. That is, this program is the information having one member identifier that identifies the member who is the user, and is the first member who receives the membership card usage information which is the information regarding the use of each of two or more types of membership cards from the terminal device. The certificate usage information receiving unit acquires usage status information which is information on the usage status of the membership card related to the membership card usage information, and associates the usage status information with one member identifier of the membership card usage information. It is a program to function as a usage status storage unit.

In the above program, the first membership card usage information receiving unit receives information on the use of each of the two or more types of applications from a terminal device capable of launching two or more types of applications displaying an electronic membership card corresponding to one member identifier. It is preferable that the program operates the computer to receive the membership card usage information.

In the above program, the first membership card usage information receiving unit is from a terminal device provided with an application for displaying an electronic membership card corresponding to one member identifier and a non-contact circuit for storing the one member identifier. Upon receiving the application usage information which is the information about the usage of the application and the non-contact circuit usage information which is the information about the usage of the non-contact circuit, the usage status storage unit is the information about the usage status of the application related to the application usage information. Acquires a certain application usage status information, stores the application usage status information in association with one member identifier of the membership card usage information, and uses information on the non-contact circuit usage status related to the non-contact circuit usage information. It is preferable that the program operates a computer as a device that stores a certain non-contact circuit usage status information in association with one member identifier possessed by the membership card usage information.

In the above program, the member information is a code corresponding to at least one application type identifier among two or more application type identifiers, has a code corresponding to the member identifier, and has the first membership card usage information receiving unit. Is a program that further functions the computer as a code transmitter that transmits the code corresponding to the application type identifier of the membership card usage information to the terminal device at least once when the membership card usage information is received. Is suitable.

In the above program, when the first membership card usage information receiving unit receives the membership card usage information, it is a code including the member identifier of the membership card usage information and corresponds to the application type identifier of the membership card usage information. Further, the computer is made to function as an electronic membership card constituent unit that constitutes an electronic membership card including a code to be used, and the code transmission unit always receives the membership card usage information when the first membership card usage information receiving unit receives the membership card usage information. It is preferable that the program functions the computer as transmitting the electronic membership card to the terminal device.

In the above program, the second membership card usage information receiving unit that receives the membership card usage information having the member identifier acquired by the store terminal, which is the store terminal, and the application type identifier corresponding to the store terminal, from the store terminal. Therefore, it is preferable that the program further functions the computer.

The recording medium further includes a recommendation information storage unit capable of storing one or more recommendation information corresponding to the purchase-related information and the user context, which are information related to the purchase of the product, and the member identifier is embedded in the program. As a result of reading the code, the purchase information receiving unit that receives the purchase information including the member identifier acquired at the store terminal and the purchase-related information regarding the purchase using the membership card from the store terminal, and the purchase In response to the reception of the information, the location information possessed by the membership card usage information or the location information possessed by the purchase information and the purchase-related information possessed by the purchase information are used to correspond to the location information and the purchase-related information. As a recommendation information transmitting unit that acquires recommendation information from the recommendation information storage unit and a recommendation information acquisition unit that transmits the recommendation information acquired by the recommendation information acquisition unit to a terminal device corresponding to the member identifier of the purchase information. It is preferable that the program further functions the computer.

The recording medium further includes a consumption pattern information storage unit capable of storing one or more consumption pattern information which is information on the consumption pattern of the product, and in the program, the recommendation information acquisition unit receives the purchase information. Correspondingly, the recommendation information is transmitted from the recommendation information storage unit by using the consumption pattern information corresponding to the purchase-related information possessed by the purchase information and the location information possessed by the membership card usage information or the location information possessed by the purchase information. It is preferable that the program functions the computer as acquired.

In the above program, the member information has a credit card identifier that identifies a credit card, and the membership card is used in response to the reception of the membership card usage information from the store terminal by the second membership card usage information receiving unit. When there is a credit card identifier that is paired with the member identifier of the usage information, the card information acquisition unit that acquires the card information that is the information related to the credit card identifier and the card information acquired by the card information acquisition unit are described above. It is preferable that the program further functions the computer as a card information transmission unit to be transmitted to the store terminal.

In the above program, when the payment information receiving unit that receives payment information related to payment using a credit card from the store terminal and the payment information receiving unit receive the payment information in response to the transmission of the card information, the payment processing is performed. It is preferable that the program further functions the computer as a payment processing unit that performs the above.

Further, FIG. 18 shows the appearance of a computer that executes the program described in the present specification to realize the membership management device, the terminal device, and the like of the various embodiments described above. The embodiments described above may be implemented in computer hardware and computer programs running on it. FIG. 18 is an overview view of the computer system 300, and FIG. 19 is a block diagram of the system 300.

In FIG. 18, the computer system 300 includes a computer 301 including a CD-ROM drive, a keyboard 302, a mouse 303, and a monitor 304.

In FIG. 19, in addition to the CD-ROM drive 3012, the computer 301 includes the MPU 3013, the MPU 3013, the bus 3014 connected to the CD-ROM drive 3012, the ROM 3015 for storing a program such as a boot-up program, and the MPU 3013. Includes a RAM 3016 for temporarily storing application program instructions and providing a temporary storage space, and a hard disk 3017 for storing application programs, system programs, and data. Although not shown here, the computer 301 may further include a network card that provides a connection to the LAN.

The program for causing the computer system 300 to execute the functions of the membership management device and the like according to the above-described embodiment may be stored in the CD-ROM 3101, inserted into the CD-ROM drive 3012, and further transferred to the hard disk 3017. Alternatively, the program may be transmitted to the computer 301 via a network (not shown) and stored on the hard disk 3017. The program is loaded into RAM 3016 at run time. The program may be loaded directly from the CD-ROM3101 or network.

The program does not necessarily include an operating system (OS) that causes the computer 301 to execute functions such as the membership management device of the above-described embodiment, or a third-party program or the like. The program need only include a portion of the instruction that calls the appropriate function (module) in a controlled manner to obtain the desired result. It is well known how the computer system 300 works, and detailed description thereof will be omitted.

In the above program, in the step of transmitting information and the step of receiving information, processing performed by hardware, for example, processing performed by a modem or interface card in the transmission step (performed only by hardware). Processing) is not included.

Further, the number of computers that execute the above program may be singular or plural. That is, centralized processing may be performed, or distributed processing may be performed.

Further, it goes without saying that in each of the above embodiments, the two or more communication means existing in one device may be physically realized by one medium.

It goes without saying that the present invention is not limited to the above embodiments, and various modifications can be made, and these are also included in the scope of the present invention.

As described above, the member management device according to the present invention has an effect of being able to manage the usage status of the application in the terminal device, and is useful as a member management device or the like.

1 Member management device 2 Terminal device 3 Store terminal 11 Storage unit 12 Reception unit 13 Processing unit 14 Transmission unit 21 Terminal storage unit 22 Terminal reception unit 23 Terminal processing unit 24 Terminal transmission unit 25 Terminal reception unit 26 Terminal output unit 31 Store storage unit 32 Store reading unit 33 Store reception unit 34 Store processing unit 35 Store transmission unit 36 Store reception unit 37 Store output unit 111 Member information storage unit 112 Recommendation information storage unit 113 Consumption pattern information storage unit 121 First membership card usage information reception unit 122 Second membership card usage information reception unit 123 Purchase information reception unit 124 Payment information reception unit 131 Usage status storage unit 132 Electronic membership card configuration unit 133 Recommendation information acquisition unit 134 Card information acquisition unit 135 Payment processing unit 141 Code transmission unit 142 Recommendation information Transmitter 143 Card information transmitter

Claims (15)

Information having one member identifier that identifies a member who is a user, information on the use of the first type of membership card, first membership card usage information, and information having the above-mentioned one member identifier, second. The first member who receives the membership card usage information which is the information about the use of each of at least two or more types of membership cards from the terminal device, including the second membership card usage information which is the information about the use of the membership card of the above type. Certificate usage information receiver and
Each member of two or more types including the first membership card usage information received by the first membership card usage information receiving unit and the second membership card usage information received by the first membership card usage information receiving unit. Using the membership card usage information of the certificate, the usage status information which is the information on the usage status of the two or more types of membership cards is acquired, and the usage status information is stored in association with the one member identifier. Equipped with a storage unit,
The first membership card usage information receiving unit
A member management device that receives membership card usage information, which is information related to the use of each of the two or more types of applications, from a terminal device capable of activating two or more types of applications that display an electronic membership card corresponding to one member identifier. Information having one member identifier that identifies a member who is a user, information on the use of the first type of membership card, first membership card usage information, and information having the above-mentioned one member identifier, second. The first member who receives the membership card usage information which is the information about the use of each of at least two or more types of membership cards from the terminal device, including the second membership card usage information which is the information about the use of the membership card of the above type. Certificate usage information receiver and
Each member of two or more types including the first membership card usage information received by the first membership card usage information receiving unit and the second membership card usage information received by the first membership card usage information receiving unit. Using the membership card usage information of the certificate, the usage status information which is the information on the usage status of the two or more types of membership cards is acquired, and the usage status information is associated with the one member identifier to be combined with the member identifier. It is provided with a usage status storage unit that stores one or more member information including usage status information in the member information storage unit.
The member information is
It is a code corresponding to at least one application type identifier among two or more application type identifiers, and has a code corresponding to a member identifier.
When the first membership card usage information receiving unit receives the membership card usage information, the code transmitting unit that transmits the code corresponding to the application type identifier of the membership card usage information to the terminal device at least once is further added. Member management device to be equipped. When the first membership card usage information receiving unit receives the membership card usage information, it is a code including the member identifier of the membership card usage information, and includes a code corresponding to the application type identifier of the membership card usage information. The electronic membership card component that constitutes the electronic membership card and the electronic membership card component
The code transmitter
The membership management device according to claim 2, wherein when the first membership card usage information receiving unit receives the membership card usage information, the electronic membership card is always transmitted to the terminal device. Information having one member identifier that identifies a member who is a user, information on the use of the first type of membership card, first membership card usage information, and information having the above-mentioned one member identifier, second. The first member who receives the membership card usage information which is the information about the use of each of at least two or more types of membership cards from the terminal device, including the second membership card usage information which is the information about the use of the membership card of the above type. Certificate usage information receiver and
Each member of two or more types including the first membership card usage information received by the first membership card usage information receiving unit and the second membership card usage information received by the first membership card usage information receiving unit. Using the membership card usage information of the certificate, the usage status information which is the information on the usage status of the two or more types of membership cards is acquired, and the usage status information is stored in association with the one member identifier. Accumulation part and
It is provided with a second membership card usage information receiving unit that receives membership card usage information having a member identifier acquired by the store terminal, which is a store terminal, and an application type identifier corresponding to the store terminal, from the store terminal. ,
The usage status storage unit
A member management device that stores the application type identifier in association with the one member identifier included in the membership card usage information received by the second membership card usage information receiving unit. A recommendation information storage unit that can store one or more recommendation information corresponding to purchase-related information and user context, which is information related to product purchase, and
A purchase information receiving unit that receives purchase information including a member identifier and purchase-related information related to a purchase using a membership card from a store terminal or a terminal device.
In response to the receipt of the purchase information, the user context of the membership card usage information or the user context of the purchase information and the purchase-related information of the purchase information are used to obtain the user context and the purchase-related information. A recommendation information acquisition unit that acquires the corresponding recommendation information from the recommendation information storage unit, and a recommendation information acquisition unit.
The present invention according to any one of claims 1 to 4, further comprising a recommendation information transmission unit that transmits the recommendation information acquired by the recommendation information acquisition unit to a terminal device corresponding to the member identifier of the purchase information. Member management device. The member management device according to claim 5, wherein the user context includes position information indicating the position of the terminal device, or includes position information and time information indicating the position of the terminal device. Further provided with a consumption pattern information storage unit capable of storing one or more consumption pattern information which is information on the consumption pattern of the product.
The recommendation information acquisition unit
In response to the receipt of the purchase information, the recommendation information is provided by using the consumption pattern information corresponding to the purchase-related information possessed by the purchase information and the user context possessed by the membership card usage information or the user context possessed by the purchase information. The member management device according to claim 5 or 6, which is obtained from the recommendation information storage unit. When the second membership card usage information receiving unit receives the usage status information from the store terminal and there is a credit card identifier paired with the member identifier of the usage status information, the credit card identifier A card information acquisition unit that acquires card information, which is information related to information, from a member information storage unit that stores one or more member information including a member identifier, a credit card identifier, and usage status information.
The member management device according to claim 4, further comprising a card information transmitting unit that transmits card information acquired by the card information acquiring unit to the store terminal. A payment information receiving unit that receives payment information related to payment using a credit card from the store terminal in response to the transmission of the card information.
The member management device according to claim 8, further comprising a payment processing unit that performs payment processing when the payment information receiving unit receives payment information. It is a member management method realized by the first membership card usage information receiving section and the usage status storage section.
The first membership card usage information in which the first membership card usage information receiving unit has one member identifier that identifies a member who is a user and is information regarding the use of the first type of membership card, and the above-mentioned first membership card usage information. Membership card that is information about the use of each of at least two or more types of membership cards, including information that has one membership identifier and information about the use of the second type of membership card. First membership card usage information reception step to receive usage information from the terminal device,
The usage status storage unit receives the first membership card usage information received in the first membership card usage information receiving step and the second membership card usage information received in the first membership card usage information receiving step. Using the membership card usage information of each of the two or more types of membership cards including the above, the usage status information which is the information on the usage status of the two or more types of membership cards is acquired, and the usage status information is used as the above-mentioned one member. It is provided with a usage status accumulation step that accumulates in association with an identifier.
The first membership card usage information receiving unit
A member management method for receiving membership card usage information, which is information on the use of each of the two or more types of applications, from a terminal device capable of activating two or more types of applications displaying an electronic membership card corresponding to one member identifier. It is a member management method realized by a member information storage unit that stores one or more member information including a member identifier and usage status information, a first membership card usage information receiving unit, a usage status storage unit, and a code transmitting unit. hand,
The first membership card usage information in which the first membership card usage information receiving unit has one member identifier that identifies a member who is a user and is information regarding the use of the first type of membership card, and the above-mentioned first membership card usage information. Membership card that is information about the use of each of at least two or more types of membership cards, including information that has one membership identifier and information about the use of the second type of membership card. First membership card usage information reception step to receive usage information from the terminal device,
The usage storage section, said second membership card usage information received by the received at first membership card usage information receiving step the first membership card usage information and the first membership card usage information receiving step Using the membership card usage information of each of the two or more types of membership cards including the above, the usage status information which is the information on the usage status of the two or more types of membership cards is acquired, and the usage status information is used as the above-mentioned one member. It is provided with a usage status accumulation step of accumulating in the member information storage unit in association with an identifier.
The member information is
It is a code corresponding to at least one application type identifier among two or more application type identifiers, and has a code corresponding to a member identifier.
When the code transmitting unit receives the membership card usage information in the first membership card usage information receiving step, the code corresponding to the application type identifier of the membership card usage information is transmitted to the terminal device at least once. A membership management method that further includes a code transmission step. It is a member management method realized by the first membership card usage information receiving unit, the usage status storage unit, and the second membership card usage information receiving unit.
The first membership card usage information in which the first membership card usage information receiving unit has one member identifier that identifies a member who is a user and is information regarding the use of the first type of membership card, and the above-mentioned first membership card usage information. Membership card that is information about the use of each of at least two or more types of membership cards, including information that has one membership identifier and information about the use of the second type of membership card. First membership card usage information reception step to receive usage information from the terminal device,

The usage status storage unit receives the first membership card usage information received in the first membership card usage information receiving step and the second membership card usage information received in the first membership card usage information receiving step. Using the membership card usage information of each of the two or more types of membership cards including the above, the usage status information which is the information on the usage status of the two or more types of membership cards is acquired, and the usage status information is used as the above-mentioned one member. The usage status accumulation step that accumulates in association with the identifier,
The second membership card usage information receiving unit receives the membership card usage information having the member identifier acquired by the store terminal, which is the store terminal, and the application type identifier corresponding to the store terminal, from the store terminal. (Ii) Membership card usage information reception step and
The second usage status storage step in which the usage status storage unit stores the application type identifier in association with the one member identifier included in the membership card usage information received in the second membership card usage information receiving step. Membership management method that includes. Computer,
Information having one member identifier that identifies a member who is a user, information on the use of the first type of membership card, first membership card usage information, and information having the above-mentioned one member identifier, second. The first member who receives the membership card usage information which is the information about the use of each of at least two or more types of membership cards from the terminal device, including the second membership card usage information which is the information about the use of the membership card of the above type. Certificate usage information receiver and
Each member of two or more types including the first membership card usage information received by the first membership card usage information receiving unit and the second membership card usage information received by the first membership card usage information receiving unit. Using the membership card usage information of the certificate, the usage status information which is the information on the usage status of the two or more types of membership cards is acquired, and the usage status information is stored in association with the one member identifier. It is a program to function as a storage unit.
The first membership card usage information receiving unit
The computer is assumed to receive membership card usage information, which is information on the use of each of the two or more types of applications, from a terminal device capable of activating two or more types of applications that display an electronic membership card corresponding to one member identifier. A program to make it work. A computer that can access the member information storage unit that stores one or more member information including the member identifier and usage status information.
Information having one member identifier that identifies a member who is a user, information on the use of the first type of membership card, first membership card usage information, and information having the above-mentioned one member identifier, second. The first member who receives the membership card usage information which is the information about the use of each of at least two or more types of membership cards from the terminal device, including the second membership card usage information which is the information about the use of the membership card of the above type. Certificate usage information receiver and
Each member of two or more types including the first membership card usage information received by the first membership card usage information receiving unit and the second membership card usage information received by the first membership card usage information receiving unit. Using the membership card usage information of the certificate, the usage status information which is the information on the usage status of the two or more types of membership cards is acquired, and the usage status information is associated with the one member identifier to obtain the member information. It is a program to function as a usage status storage unit that accumulates in the storage unit.
The member information is
It is a code corresponding to at least one application type identifier among two or more application type identifiers, and has a code corresponding to a member identifier.
The computer
When the first membership card usage information receiving unit receives the membership card usage information, as a code transmitting unit that transmits the code corresponding to the application type identifier of the membership card usage information to the terminal device at least once. A program to make it work further. Computer,
Information having one member identifier that identifies a member who is a user, information on the use of the first type of membership card, first membership card usage information, and information having the above-mentioned one member identifier, second. The first member who receives the membership card usage information which is the information about the use of each of at least two or more types of membership cards from the terminal device, including the second membership card usage information which is the information about the use of the membership card of the above type. Certificate usage information receiver and
Each member of two or more types including the first membership card usage information received by the first membership card usage information receiving unit and the second membership card usage information received by the first membership card usage information receiving unit. Using the membership card usage information of the certificate, the usage status information which is the information on the usage status of the two or more types of membership cards is acquired, and the usage status information is stored in association with the one member identifier. Accumulation part and
The membership card usage information having the member identifier acquired by the store terminal, which is the terminal of the store, and the application type identifier corresponding to the store terminal is made to function as the second membership card usage information receiving unit received from the store terminal. Program for
The usage status storage unit
A program for operating the computer as accumulating the application type identifier in association with the one member identifier included in the membership card usage information received by the second membership card usage information receiving unit.