JP2006210997A - Three-party speech system and key telephone system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a three-party speech system and a key telephone system capable of starting a three-party speech without the need for a user to make complicated operations. <P>SOLUTION: A three-party speech information recording section 31 records three-party speech information indicative of a speech interruption terminal interrupted to a two-party speech and acting like a caller terminal or a called terminal by each of terminals 10A, 10B being extension telephone sets. When either of the terminals 10A, 10B starts a two-party speech, a three-party speech control section 32 retrieves the three-party speech information of the terminal from the three-party speech information recording section 31, and instructs a speech path generating section 33 to call the speech interruption terminal on the basis of the searched three-party speech information when the control section 32 can retrieve the three-party speech information. The speech path generating section 33 receives the instruction from the three-party speech control section 32 to call the speech interruption terminal, and when the speech interruption terminal responds to the call, the generating section 33 interconnects the caller terminal, the called terminal, and the speech interruption terminal with each other to generate a speech path for the three-party speech and starts the three-party speech. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a three-party call system and a button telephone device for starting a three-party call by automatic call interruption.

  In a three-party call system, generally three terminals make a three-party call via a button telephone device (see Non-Patent Document 1). For example, when a three-party call is started by interrupting the terminal C in a two-party call between the terminal A and the terminal B, an operation as shown in FIG. 12 is performed.

  As shown in FIG. 12, when one of terminal A and terminal B makes a call to the other, the button telephone device generates a call path for a two-party call between terminal A and terminal B, thereby A two-party call between terminal A and terminal B is started (step 1201).

  In this state, the user of terminal A is in a state in which terminal C interrupting the call as a third party terminal can make a three-party call (whether the user of terminal C is not busy or absent) Is visually confirmed (step 1202).

  If the terminal C is ready to make a three-party call (Yes in step 1203), the user of the terminal A uses the terminal A to make a hold request for the terminal B to the key telephone device, and presses the button telephone. In response to the hold request from terminal A, the apparatus places terminal B on hold (step 1204).

  Next, the user of terminal A uses terminal A to make a call request to terminal C to the key telephone apparatus, and the button telephone apparatus calls terminal C in response to the call request from terminal A (step 1205). ).

  Next, the key telephone apparatus confirms whether there is a response from the terminal C in response to the call in step 1205 (step 1206).

  Here, when there is a response from the terminal C, the key telephone device generates a call path for a two-party call between the terminal A and the terminal C, whereby a two-party call between the terminal A and the terminal C is started. (Step 1207).

  Next, the user of terminal A makes a hold release request for terminal B to the key telephone device using terminal A, and the button telephone device receives the hold release request from terminal A and changes the hold state of terminal B. Release (step 1208).

Thereafter, the key telephone device generates a call path for a three-party call between the terminal A, the terminal B, and the terminal C (step 1209), thereby starting a three-party call between the terminal A, the terminal B, and the terminal C. The
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  However, in the prior art shown in FIG. 12, when the user of the terminal A starts a three-party call via the button telephone device, the terminal C that interrupts the two-party call is in a state where the three-party call can be made. Since it is necessary to perform an operation such as calling terminal C by putting terminal B in a two-party call on hold after confirming whether or not, the operation for starting a three-party call is very complicated and very difficult for the user. There was a problem of taking time and effort.

  SUMMARY OF THE INVENTION An object of the present invention is to provide a three-party call system and a button telephone apparatus that can start a three-party call without requiring a user to perform complicated operations.

The three-party call system according to one aspect of the present invention includes:
In a three-party call system comprising a plurality of terminals and a button telephone device that connects two or three of the plurality of terminals to each other and starts a two-party call or a three-party call.
The button telephone device is
When one of the plurality of terminals makes a call to start a two-party call, the callee terminal is called, and when the callee terminal responds to the call, the caller and callee terminals are mutually connected. A call path generator for connecting to generate a call path for two-party call and starting a two-party call;
Three-party call information record in which three-party call information indicating a call interruption terminal to be interrupted for a two-party call that is the source or destination terminal is recorded for each terminal that is an extension telephone among the plurality of terminals And
When any one of the plurality of terminals that is an extension telephone starts a two-party call, the three-party call information of the terminal is retrieved from the three-party call information recording unit, and the three-party call information of the terminal is A three-party call control unit for instructing the call path generation unit to call the call interruption terminal based on the searched three-party call information when retrieved,
When the call path generation unit receives a call interrupt terminal call instruction from the three-party call control unit when one of the plurality of terminals, which is an extension telephone, starts a two-party call, When an interrupt terminal is called and the call interrupt terminal responds to the call, the caller terminal and the call interrupt terminal are connected to each other to generate a call path for a three-party call and start a three-party call It is characterized by this.

In addition, a three-party call system according to another aspect of the present invention includes:
In a three-party call system comprising a plurality of terminals and a button telephone device that connects two or three of the plurality of terminals to each other and starts a two-party call or a three-party call.
The button telephone device is
When any one of the plurality of terminals that is an extension telephone makes a call for starting a two-party call, when the callee terminal is called and the callee terminal responds to the call, A call path generation unit for connecting call destination terminals to each other to generate a call path for a two-party call, and to start a two-party call;
A three-party call information recording unit that records three-party call information indicating a call interruption terminal that interrupts a two-party call that is a caller terminal for each terminal that is an external telephone among the plurality of terminals;
When any one of the plurality of terminals, which is an external telephone, makes a call for starting a two-party call, the three-party call information of the terminal is searched from the three-party call information recording unit, and the terminal A three-party call control unit for instructing the call path generation unit to call a call interrupt terminal and a destination terminal based on the retrieved three-party call information. ,
The call path generation unit, when any of the plurality of terminals, which are external telephones, makes a call for starting a two-party call, the call interruption terminal and the call destination from the three-party call control unit When a call instruction with the other terminal is received, the call interruption terminal and the destination terminal are called, and when both the call interruption terminal and the destination terminal respond to the call, a call is made with the source and destination terminals. A call path for a three-party call is generated by connecting the interrupt terminals to each other, and the three-party call is started.

  As described above, according to the present invention, in the button telephone device, the call interruption terminal is automatically called based on the three-party call information recorded in the three-party call information recording unit, and the three-party call is started. Therefore, the user can start a three-party call with only a simple operation of performing a normal outgoing / incoming operation by simply recording information on the call interruption terminal in the three-party call information recording unit. The effect is obtained.

  The best mode for carrying out the present invention will be described below with reference to the drawings.

(First embodiment)
FIG. 1 shows the configuration of a three-party call system according to the first embodiment of the present invention.

  As shown in FIG. 1, the three-party call system of the present embodiment includes terminals 10A and 10B that are extension telephones such as fixed telephones, and external telephones such as mobile phones and fixed telephones that are connected to the public line network 20. A certain terminal 10C, 10D and a button telephone device 30 for connecting two or three of the terminals 10A, 10B, 10C, 10D to each other and starting a two-party call or a three-party call are provided. In FIG. 1, four terminals 10A, 10B, 10C, and 10D are illustrated, but it is assumed that other terminals are actually provided. Moreover, there is no restriction | limiting in particular if the number of terminals is three or more.

  The button telephone device 30 includes a three-party call information recording unit 31, a three-party call control unit 32, and a call path generation unit 33.

  The three-party call information recording unit 31 sets, for each of the terminals 10A and 10B, which are extension telephones, three-party call information (call interruption) indicating a call interruption terminal to be interrupted in a two-party call in which the terminal is a source or destination terminal. The phone number and type (extension or external) of the terminal are recorded.

  For example, as shown in Table 1, the three-party call information recording unit 31 includes a call interruption terminal whose telephone number is “090-1234-5678” and type is “external line” as the three-party call information of the terminal 10A. The information of the terminal 10C is recorded, and as the three-party call information of the terminal 10B, a call interruption terminal (other extension not shown) whose telephone number is “202” and whose type is “extension” is set. Information) is recorded.

  When the three-party call control unit 32 detects that one of the terminals 10A and 10B, which is an extension telephone, has started a two-party call via the call path generated by the call path generation unit 33, the three-party call control unit 32 starts the two-party call. The three-party call information of the terminal that has been searched is retrieved from the three-party call information recording unit 31, and if the retrieval is successful, the call path generation unit 33 is instructed to call the call interruption terminal based on the retrieved three-party call information.

  For example, when the three-party call control unit 32 detects that the terminal 10A (or terminal 10B) and the terminal 10C, which is an external telephone, have started a two-party call, the three-party call control unit 32 displays the three-party call information of the terminal 10A (or terminal 10B). Search from the three-party call information recording unit 31. If the three-party call information of the terminal 10A (or terminal 10B) can be retrieved from the three-party call information recording unit 31, a call path is generated so that the call interruption terminal is called based on the three-party call information of the terminal 10A (or terminal 10B). When the three-party call information of the terminal 10A (or terminal 10B) cannot be searched, the call path generation unit 33 is instructed to continue the two-party call.

  In addition, when the three-party call control unit 32 detects that the terminals 10A and 10B have started a two-party call, first, the three parties of the terminal (referred to as the terminal 10B) that is the destination at the start of the two-party call Call information is retrieved from the three-party call information recording unit 31. When the three-party call information of the terminal 10B can be retrieved from the three-party call information recording unit 31, the call path generation unit 33 is instructed to call the call interruption terminal based on the three-party call information of the terminal 10B. If the party call information could not be retrieved, the three-party call information recording unit 31 is subsequently retrieved from the three-party call information recording unit 31 for the terminal (referred to as terminal 10A) that has originated when the two-party call is started. When the three-party call information of the terminal 10A can be retrieved from the three-party call information recording unit 31, the call path generation unit 33 is instructed to call the call interruption terminal based on the three-party call information of the terminal 10A, and the terminal 10A 3 When the caller information cannot be retrieved, the call path generator 33 is instructed to continue the two-party call.

  When one of the terminals 10A to 10D makes a call for starting a two-party call to another terminal, the call path generation unit 33 calls the call destination terminal, and the call destination terminal responds to the call. Then, the caller and callee terminals are connected to each other to generate a call path for a two-party call, and a two-party call by the caller and callee terminals is started. Further, when one of the terminals 10A and 10B receives a call interruption terminal call instruction from the three-party call control unit 32 during a two-party call, the call interruption terminal is called and the call interruption terminal responds to the call. The caller and callee terminals and the call interruption terminal are connected to each other to generate a call path for a three-party call, and a three-party call between the caller and callee terminals and the call interruption terminal is started.

  Hereinafter, the operation of the three-party call system of this embodiment will be described. Here, it is assumed that the three-party call information recording unit 31 records the three-party call information as shown in Table 1.

  First, the operation of the three-party call system of this embodiment will be described with reference to the flowchart of FIG.

  As shown in FIG. 2, when one of the terminals 10 </ b> A and 10 </ b> B makes a call as a caller or callee terminal, the call path generator 33 connects the caller and callee terminals to each other. A call path for a party call is generated, whereby a two-party call is started. When the three-party call control unit 32 detects that either of the terminals 10A and 10B has started a two-party call via the two-party call path generated by the call path generation unit 33 (step 201). The three-party call information recording unit 31 is searched for the three-party call information of the terminal that has started the two-party call (step 202).

  For example, when the three-party call control unit 32 detects that the terminal 10A and the terminal 10C have started a two-party call, the telephone number is “090-1234-5678” and the type is the three-party call information of the terminal 10A. Information on the terminal 10 </ b> C that is an “outside line” telephone is searched from the three-party call information recording unit 31.

  When the three-party call control unit 32 detects that the terminals 10B and 10C have started a two-party call, the telephone number is “202” and the type is “extension” as the three-party call information of the terminal 10B. Is retrieved from the three-party call information recording unit 31.

  In addition, when the three-party call control unit 32 detects that the terminal 10A makes a call to the terminal 10B and thus the terminal 10A and the terminal 10B start a two-party call, the three-party call control unit 32 sets 3 As the party call information, information on a terminal (not shown) whose telephone number is “202” and whose type is “extension” is retrieved from the three-party call information recording unit 31.

  In addition, when the three-party call control unit 32 detects that the terminal 10B makes a call to the terminal 10A and thus the terminal 10A and the terminal 10B start a two-party call, the three-party call control unit 32 sets 3 As the party call information, information on the terminal 10C having the telephone number “090-1234-5678” and the type “external line” is retrieved from the three-party call information recording unit 31.

  Here, when the three-party call control unit 32 can retrieve the three-party call information from the three-party call information recording unit 31 (Yes in Step 203), the three-party call control unit 32 calls the call interruption terminal based on the retrieved three-party call information. The call path generation unit 33 is instructed, and the call path generation unit 33 calls the call interruption terminal (step 204). On the other hand, if the three-party call control unit 32 cannot retrieve the three-party call information (No in step 203), the three-party call control unit 32 instructs the call path generation unit 33 to continue the two-party call.

  Next, the call path generation unit 33 confirms whether there is a response from the call interruption terminal after a certain period of time with respect to the call in step 204 (step 205).

  Here, when there is a response from the call interruption terminal (Yes in Step 206), the call path generation unit 33 connects the call source and destination terminals and the call interruption terminal to each other for a three-party call. (Step 207) to start a three-party call between the caller and callee terminals and the call interruption terminal. If there is no response from the call interruption terminal (No in step 206), the process returns to step 204, and the call interruption terminal is automatically called again.

  Next, as an operation of the three-party call system according to the present embodiment, an operation in a case where a three-party call is started after the terminal 10B starts a two-party call due to the terminal 10B making a call. This will be described with reference to FIGS.

  As shown in FIG. 3, when the terminal 10B makes a call to the terminal 10A, the call path generation unit 33 connects the terminal 10B and the terminal 10A to generate a call path for two-party call. Thus, a two-party call between the terminal 10A and the terminal 10B is started. When the three-party call control unit 32 detects that the terminal 10A and the terminal 10B have started a two-party call (step 301), the telephone number is “090-” as the three-party call information of the terminal 10A that is the destination. 1234-5678 "and the type of the" external line "telephone 10C is searched from the three-party call information recording unit 31 (step 302). Then, the three-party call control unit 32 instructs the call path generation unit 33 to call the terminal 10C as a call interruption terminal, and the call path generation unit 33 calls the terminal 10C (step 303).

  Here, as shown in FIG. 4, when there is a response from the terminal 10C as the call interruption terminal (step 304), as shown in FIG. 5, the call path generation unit 33, the terminal 10A, the terminal 10B, and the terminal 10C Are connected to each other to generate a call path for a three-party call (step 305), thereby starting a three-party call between the terminal 10A, the terminal 10B, and the terminal 10C.

  As described above, in the present embodiment, when any of the terminals 10A and 10B, which are extension telephones, is in a two-party call in the key telephone device 30, the three parties recorded in the three-party call information recording unit 31 Based on the call information, the call interruption terminal is automatically called to interrupt the two-party call, thereby starting the three-party call.

  Therefore, the users of the terminals 10A and 10B can record the call interruption terminal to be interrupted in the two-party call in the three-party call information recording unit 31 and perform only the operation of making / receiving calls normally. A call can be started.

  Therefore, for the users of the terminals 10A and 10B, the operation for starting the three-party call can be largely omitted, and the operability is improved because there is no need to redo due to an operation mistake or the like.

  In the present embodiment, in the key telephone device 30, when the call interruption terminal does not respond to the call, the call is automatically made to the call interruption terminal again.

  This eliminates the need for the user to perform an operation to call again when the other party who wants to make a three-way call is busy, further improving operability.

  In this embodiment, when the terminals 10A and 10B, which are extension telephones, make a call and start a two-party call, the three-party call information of the terminals 10A and 10B is recorded in the three-party call information storage unit 31. If this is the case, a three-party call will be started each time, even when it is not desired to make a three-party call.

  Therefore, when starting a two-party call at the terminals 10A and 10B as a caller terminal, when a three-party call is desired, a specific operation (before or after inputting a call destination telephone number, a specific button is pressed and determined in advance). The button telephone device 30 performs a process of retrieving the three-party call information from the three-party call information storage unit 31 only when the terminals 10A and 10B perform a specific operation. Also good.

  Thereby, the user of the terminals 10A and 10B can easily switch between the two-party call and the three-party call only by performing a specific operation.

(Second Embodiment)
FIG. 6 shows the configuration of a three-party call system according to the second embodiment of the present invention.

  As shown in FIG. 6, the three-party call system of this embodiment is different from the first embodiment in the configuration of the button telephone device 40, and the others are the same. In FIG. 6, four terminals 10A, 10B, 10C, and 10D are illustrated, but it is assumed that other terminals are actually provided. Moreover, there is no restriction | limiting in particular if the number of terminals is three or more.

  The button telephone device 40 includes a three-party call information recording unit 41, a three-party call control unit 42, and a call path generation unit 43. The three-party call recorded in the three-party call information recording unit 41 The recorded content of information is different from that of the first embodiment.

  The three-party call information recording unit 41 sets, for each of the terminals 10C and 10D, which are external telephones, three-party call information (phone call of the call interruption terminal) indicating a call interruption terminal that interrupts the two-party call from which the terminal is a calling terminal. Number and type (internal or external)) are recorded.

  For example, in the three-party call information recording unit 41, as shown in Table 1, as a three-party call information of the terminal 10C, a call interruption terminal whose telephone number is “080-111-1111” and whose type is “external line” telephone Information (which is assumed to be another external telephone not shown) is recorded, and as the three-party call information of the terminal 10D, a call interruption terminal (terminal) whose telephone number is “201” and whose type is “extension” telephone 10B) is recorded.

  The three-party call control unit 42 makes an outgoing call for either of the terminals 10C and 10D, which are external telephones, to start a two-party call, and detects that the outgoing call is received by the call path generation unit 43 Then, the three-party call information of the terminal that made the call is searched from the three-party call information recording unit 41. If the search is successful, the call path generation unit 43 is instructed to call the call interruption terminal based on the searched three-party call information. To do. However, if the three-party call information cannot be searched, the call path generation unit 43 is instructed to start a normal two-party call between the caller terminal and the callee terminal.

  When one of the terminals 10A and 10B makes a call to another terminal, the call path generation unit 43 calls the destination terminal, and when the destination terminal responds to the call, the call path generation unit 43 The terminals are connected to each other to generate a call path for a two-party call, and a two-party call by the caller and callee terminals is started. On the other hand, when one of the terminals 10C and 10D makes a call to another terminal, when receiving a call instruction for the destination terminal from the three-party call control unit 43, the destination terminal is called, When the callee terminal responds to the call, the caller and callee terminals are connected to each other to generate a call path for a two-party call, and a call between the caller and callee terminals is started. Further, when one of the terminals 10C and 10D makes a call to another terminal, when receiving a call instruction from the call destination terminal and the call interruption terminal from the three-party call control unit 43, the call destination When both the call destination terminal and the call interruption terminal respond to the call, the caller terminal and the call interruption terminal are connected to each other, and the call interruption terminal is connected. , And a three-party call is started between the caller and callee terminals and the call interruption terminal.

  Hereinafter, the operation of the three-party call system of this embodiment will be described. Here, it is assumed that the three-party call information recording unit 41 records the three-party call information as shown in Table 2.

  First, the operation of the three-party call system of this embodiment will be described with reference to the flowchart of FIG.

  As shown in FIG. 7, the three-party call control unit 42 makes a call for either of the terminals 10 </ b> C and 10 </ b> D, which are external telephones, to start a two-party call, and the sent call is sent to the call path generation unit 43. If the incoming call is detected (step 701), the three-party call information of the terminal that made the call is searched from the three-party call information recording unit 41 (step 702).

  For example, when the three-party call control unit 42 detects that the terminal 10C has made a call for starting a two-party call to the terminal 10B, the telephone number is “080-” as the three-party call information of the terminal 10C. 111-311 ”is searched from the three-party call information recording unit 41 for information on a terminal (not shown) whose type is“ external line ”telephone.

  Further, when the three-party call control unit 42 detects that the terminal 10D has made a call for starting the two-party call to the terminal 10A, the telephone number is “201” and the type is “extension”. The information of the terminal 10B is searched from the three-party call information recording unit 41.

  Here, when the three-party call control unit 42 can retrieve the three-party call information from the three-party call information recording unit 41 (Yes in step 703), the three-party call control unit 42 searches for the destination terminal that is the original call destination and the retrieved 3 The call path generation unit 43 is instructed to call the call interruption terminal based on the person call information, and the call path generation unit 43 calls the call destination terminal and the call interruption terminal (step 704). On the other hand, the three-party call control unit 42 instructs the call path generation unit 43 to start the two-party call when the three-party call information cannot be retrieved from the three-party call information recording unit 41 (No in step 703). To do. When the call path generation unit 43 receives an instruction to start a two-party call, after calling the call destination terminal, the call path generation unit 43 connects the call source terminal and the call destination terminal to each other and makes a call for the two-party call. A call path is generated, whereby a two-party call between the caller terminal and the callee terminal is started.

  Next, the call path generation unit 43 confirms whether there is a response from the call destination terminal and the call interruption terminal after a certain period of time with respect to the call in step 704 (step 705).

  Here, when there is a response from both the call destination terminal and the call interruption terminal (Yes in Step 706), the call path generation unit 43 connects the call source terminal, the call destination terminal, and the call interruption terminal to each other. Then, by generating a call path for a three-party call (step 707), a three-party call with the caller terminal, the callee terminal, and the call interruption terminal is started. If there is no response from both the call destination terminal and the call interruption terminal (No in Step 706), the process returns to Step 704, and the call is automatically made again to the call destination terminal and the call interruption terminal. Do.

  Next, as the operation of the three-party call system of the present embodiment, the operation when the terminal 10D starts a three-party call after making a call for starting the two-party call to the terminal 10A is shown in FIG. Description will be given with reference to FIG.

  As shown in FIG. 8, the three-party call control unit 42 makes a call for the terminal 10 </ b> D to start a two-party call to the terminal 10 </ b> A, and the sent call is received by the call path generation unit 43. If this is detected (step 801), information on the terminal 10B having the telephone number “210” and the type “extension” is retrieved from the three-party call information recording unit 41 as the three-party call information of the terminal 10D (step 801). 802). Then, the three-party call control unit 42 instructs the call path generation unit 43 to call the terminal 10A as the call destination terminal that is the original call destination and the terminal 10B as the call interruption terminal, and the call path generation unit 43 The terminal 10A and the terminal 10B are called (step 803).

  Here, as shown in FIG. 9, it is assumed that there is a response from the terminal 10B which is a call interruption terminal (step 804). However, since there is no response from the terminal 10A at this time, the call path generation unit 43 sends a ringing tone to the terminal 10B, and puts the terminal 10B into a standby state. At this time, the terminal 10D is also in a standby state.

  Thereafter, as shown in FIG. 10, when there is a response from the terminal 10A as the call destination (step 805), there is a response from both the called terminals 10A and 10B, and a three-party call is started. It becomes possible.

  Therefore, as shown in FIG. 11, the call path generating unit 43 connects the terminal 10A, the terminal 10B, and the terminal 10D to each other to generate a call path for a three-party call (step 806), thereby the terminal 10A. The three-party call between the terminal 10B and the terminal 10D is started.

  As described above, in the present embodiment, in the key telephone device 40, when it is detected that any of the terminals 10C and 10D, which are external telephones, makes a call, it is recorded in the three-party call information recording unit 41. A call interruption terminal based on the three-party call information and a call destination terminal that is an original call destination are automatically called to start a three-party call.

  Therefore, the user of the destination terminal that is the destination of the call from the terminals 10C and 10D records in the three-party call information recording unit 41 the call interruption terminal that is to be interrupted when the three-party call is started. Thus, a three-party call can be started only by an operation of normally performing an incoming call operation, and operability is improved.

  Therefore, for example, by setting the terminals 10C and 10D as overseas terminals and registering the interpreter's terminal as a call interruption terminal as the three-party call information of the terminal, Interpreters can be added to the call from the beginning.

  As a result, simultaneous interpretation can be performed from the beginning of the call, so there is no need to call the interpreter every time, and operability is improved.

  In addition, it is also possible to classify overseas terminals in more detail by country and language, and record the terminal of the interpreter for each country and language as a call interruption terminal as the three-party call information of the terminal.

  Also, the terminals 10C and 10D are customer terminals that cannot be dealt with unless there are many complaints and the boss's judgment is requested, and the boss's terminal is recorded as a call interruption terminal as three-party call information of the terminal. By doing so, it is possible to have the boss participate in the call from the beginning for such customer calls.

  As a result, each time a call from the customer is received, there is no need to make an inquiry to the supervisor about how to deal with the call.

  In the present embodiment, in the key telephone device 40, when both the call interruption terminal and the call destination terminal respond to the call, the three-party call is started.

  Therefore, for example, when the terminals 10C and 10D are terminals located overseas and the terminal of the interpreter is the call interruption terminal as the three-party call information of the terminal, the line continues when the interpreter is absent. And the three-party call is not started.

  As a result, it is possible to save the trouble of having to call again from an overseas destination terminal at the original call destination terminal, but because the interpreter is not available, the conversation cannot be made, and the call is made again later.

  In the present embodiment, in the key telephone device 40, when both the call interruption terminal and the call destination terminal do not answer the call, the call is automatically made to the call destination terminal and the call interruption terminal again. ing.

  This eliminates the need for the user to perform an operation to call again when the other party who wants to make a three-way call is busy, further improving operability.

  In the first and second embodiments, in the key telephone devices 30 and 40, when a call is made as a call destination terminal during a two-party call, and when a call is made as a call interruption terminal during a three-party call, Since the call is made without any particular distinction, the terminal receiving the call is a call as a call destination terminal during a two-party call or a call as a call interruption terminal during a three-party call I can't tell if

  Therefore, in the key telephone devices 30 and 40, for the terminals 10A and 10B, which are extension telephones, a call signal for calling as a call destination terminal for a two-party call and a call interruption terminal for a three-party call In the terminal 10A, 10B, the ring tone may be made different according to the call signal from the key telephone devices 30, 40.

  As a result, when the user of the terminal 10A or 10B receives a call from the button telephone device 30 or 40, it is a call as a destination terminal during a two-party call or a call interruption terminal during a three-party call. It can be distinguished whether it is a call.

It is a figure which shows the structure of the three-party call system by the 1st Embodiment of this invention. It is a flowchart explaining operation | movement of the three-party call system by the 1st Embodiment of this invention. It is a figure explaining operation | movement of the three-party call system by the 1st Embodiment of this invention. It is a figure explaining operation | movement of the three-party call system by the 1st Embodiment of this invention. It is a figure explaining operation | movement of the three-party call system by the 1st Embodiment of this invention. It is a figure which shows the structure of the three-party call system by the 2nd Embodiment of this invention. It is a flowchart explaining operation | movement of the three-party call system by the 2nd Embodiment of this invention. It is a figure explaining operation | movement of the three-party call system by the 2nd Embodiment of this invention. It is a figure explaining operation | movement of the three-party call system by the 2nd Embodiment of this invention. It is a figure explaining operation | movement of the three-party call system by the 2nd Embodiment of this invention. It is a figure explaining operation | movement of the three-party call system by the 2nd Embodiment of this invention. It is a flowchart explaining operation | movement of the conventional three-party call system.

Explanation of symbols

10A, 10B terminal (extension telephone)
10C, 10D terminal (external telephone)
20 Public line network 30, 40 Button telephone device 31, 41 Three-party call information recording unit 32, 42 Three-party call control unit 33, 43 Call path generation unit

Claims (18)

In a three-party call system comprising a plurality of terminals and a button telephone device that connects two or three of the plurality of terminals to each other and starts a two-party call or a three-party call.
The button telephone device is
When one of the plurality of terminals makes a call to start a two-party call, the callee terminal is called, and when the callee terminal responds to the call, the caller and callee terminals are mutually connected. A call path generator for connecting to generate a call path for two-party call and starting a two-party call;
Three-party call information record in which three-party call information indicating a call interruption terminal to be interrupted for a two-party call that is the source or destination terminal is recorded for each terminal that is an extension telephone among the plurality of terminals And
When any one of the plurality of terminals that is an extension telephone starts a two-party call, the three-party call information of the terminal is retrieved from the three-party call information recording unit, and the three-party call information of the terminal is A three-party call control unit for instructing the call path generation unit to call the call interruption terminal based on the searched three-party call information when searched,
When the call path generation unit receives a call interrupt terminal call instruction from the three-party call control unit when one of the plurality of terminals, which is an extension telephone, starts a two-party call, When an interrupt terminal is called and the call interrupt terminal responds to the call, the caller terminal and the call interrupt terminal are connected to each other to generate a call path for a three-party call and start a three-party call Three-party call system.   When the three-party call control unit starts a two-party call between terminals that are extension telephones among the plurality of terminals, first, the three-party call control unit receives the three-party call information of the destination terminal from the three-party call information recording unit. 3. The search according to claim 1, wherein, when the three-party call information of the terminal is not searched, the three-party call information of the caller terminal is searched from the three-party call information recording unit. Person call system.   When the three-party call information of the terminal is not retrieved when any one of the plurality of terminals, which is an extension telephone, starts a two-party call, the three-party call control unit The three-party call system according to claim 1 or 2, wherein the call path generation unit is instructed to continue the call.   The call path generation unit, when calling the call interruption terminal, if the call interruption terminal does not respond to the call for a certain period, calls the call interruption terminal again. The three-party call system according to any one of the above.   The three-party call control unit, when any one of the plurality of terminals that is an extension telephone starts a two-party call as a caller terminal, only when a specific operation is performed on the terminal The three-party call system according to any one of claims 1 to 4, wherein the three-party call information of the terminal is searched from the three-party call information recording unit. In a three-party call system comprising a plurality of terminals and a button telephone device that connects two or three of the plurality of terminals to each other and starts a two-party call or a three-party call.
The button telephone device is
When any one of the plurality of terminals that is an extension telephone makes a call for starting a two-party call, when the callee terminal is called and the callee terminal responds to the call, A call path generation unit for connecting call destination terminals to each other to generate a call path for a two-party call, and to start a two-party call;
A three-party call information recording unit that records three-party call information indicating a call interruption terminal that interrupts a two-party call that is a caller terminal for each terminal that is an external telephone among the plurality of terminals;
When any one of the plurality of terminals, which is an external telephone, makes a call for starting a two-party call, the three-party call information of the terminal is searched from the three-party call information recording unit, and the terminal A three-party call control unit for instructing the call path generation unit to call a call interrupt terminal and a destination terminal based on the retrieved three-party call information. ,
The call path generation unit, when any of the plurality of terminals, which are external telephones, makes a call for starting a two-party call, the call interruption terminal and the call destination from the three-party call control unit When a call instruction with the other terminal is received, the call interruption terminal and the destination terminal are called, and when both the call interruption terminal and the destination terminal respond to the call, a call is made with the source and destination terminals. A three-party call system in which a call path for a three-party call is generated by mutually connecting interrupt terminals and a three-party call is started. The three-party call control unit is configured such that when any of the plurality of terminals, which are external telephones, makes a call for starting a two-party call, the three-party call information of the terminal is the three-party call information. If not retrieved from the recording unit, instruct the call path generation unit to call the destination terminal,
The call path generation unit receives a call instruction for a destination terminal from the three-party call control unit when one of the terminals that are external telephones makes a call out of the plurality of terminals. When the callee terminal responds to the call, the caller terminal and the callee terminal are connected to each other to generate a call path for a two-party call and start a two-party call. The three-party call system described in 1.   When the call path generation unit calls the call interruption terminal and the destination terminal and both the call interruption terminal and the destination terminal do not respond to the call for a certain period of time, the call path generation unit makes a call to the call interruption terminal. The three-party call system according to claim 6 or 7, wherein a call is made again to a previous terminal.   The call path generation unit, for a terminal that is an extension telephone among the plurality of terminals, a call signal when calling as a call interruption terminal and a call signal when calling as a destination terminal The three-party call system according to any one of claims 1 to 8, wherein the three-way call system is different. A button telephone device for connecting two or three terminals of a plurality of terminals to each other and starting a two-party call or a three-party call,
When one of the plurality of terminals makes a call to start a two-party call, the callee terminal is called, and when the callee terminal responds to the call, the caller and callee terminals are mutually connected. A call path generator for connecting to generate a call path for two-party call and starting a two-party call;
Three-party call information record in which three-party call information indicating a call interruption terminal to be interrupted for a two-party call that is the source or destination terminal is recorded for each terminal that is an extension telephone among the plurality of terminals And
When any one of the plurality of terminals that is an extension telephone starts a two-party call, the three-party call information of the terminal is retrieved from the three-party call information recording unit, and the three-party call information of the terminal is A three-party call control unit for instructing the call path generation unit to call the call interruption terminal based on the searched three-party call information when retrieved,
When the call path generation unit receives a call interrupt terminal call instruction from the three-party call control unit when one of the plurality of terminals, which is an extension telephone, starts a two-party call, When an interrupt terminal is called and the call interrupt terminal responds to the call, the caller terminal and the call interrupt terminal are connected to each other to generate a call path for a three-party call and start a three-party call , Button phone equipment.   When the three-party call control unit starts a two-party call between terminals that are extension telephones among the plurality of terminals, first, the three-party call control unit receives the three-party call information of the destination terminal from the three-party call information recording unit. 11. The button according to claim 10, wherein, if the three-party call information of the terminal is not searched, the three-party call information of the caller terminal is searched from the three-party call information recording unit. Telephone device.   When the three-party call information of the terminal is not retrieved when any one of the plurality of terminals, which is an extension telephone, starts a two-party call, the three-party call control unit The button telephone apparatus according to claim 10 or 11, wherein the call path generation unit is instructed to continue the call.   The call path generation unit, when calling the call interruption terminal, calls the call interruption terminal again if the call interruption terminal does not respond to the call for a certain period of time. The button telephone apparatus of any one of Claims.   The three-party call control unit, when any one of the plurality of terminals that is an extension telephone starts a two-party call as a caller terminal, only when a specific operation is performed on the terminal The button telephone apparatus according to claim 10, wherein the three-party call information of the terminal is searched from the three-party call information recording unit. A button telephone device for connecting two or three terminals of a plurality of terminals to each other and starting a two-party call or a three-party call,
When any one of the plurality of terminals that is an extension telephone makes a call for starting a two-party call, when the callee terminal is called and the callee terminal responds to the call, A call path generation unit for connecting call destination terminals to each other to generate a call path for a two-party call, and to start a two-party call;
A three-party call information recording unit that records three-party call information indicating a call interruption terminal that interrupts a two-party call that is a caller terminal for each terminal that is an external telephone among the plurality of terminals;
When any one of the plurality of terminals, which is an external telephone, makes a call for starting a two-party call, the three-party call information of the terminal is searched from the three-party call information recording unit, and the terminal A three-party call control unit for instructing the call path generation unit to call a call interrupt terminal and a destination terminal based on the retrieved three-party call information. ,
The call path generation unit, when any of the plurality of terminals, which are external telephones, makes a call for starting a two-party call, the call interruption terminal and the call destination from the three-party call control unit When a call instruction with the other terminal is received, the call interruption terminal and the destination terminal are called, and when both the call interruption terminal and the destination terminal respond to the call, a call is made with the source and destination terminals. A button telephone device that connects an interrupt terminal to each other to generate a call path for a three-party call and starts a three-party call. The three-party call control unit is configured such that when any of the plurality of terminals, which are external telephones, makes a call for starting a two-party call, the three-party call information of the terminal is the three-party call information. If not retrieved from the recording unit, instruct the call path generation unit to call the destination terminal,
The call path generation unit receives a call instruction for a destination terminal from the three-party call control unit when one of the terminals that are external telephones makes a call out of the plurality of terminals. The caller terminal is called, and when the callee terminal responds to the call, the caller terminal and callee terminal are connected to each other to generate a call path for a two-party call and start a two-party call. Button telephone device as described in.   When the call path generation unit calls the call interruption terminal and the destination terminal and both the call interruption terminal and the destination terminal do not respond to the call for a certain period of time, the call path generation unit makes a call to the call interruption terminal. The button telephone apparatus according to claim 15 or 16, wherein a call is made again to a previous terminal.   The call path generation unit, for a terminal that is an extension telephone among the plurality of terminals, a call signal when calling as a call interruption terminal and a call signal when calling as a destination terminal The button telephone apparatus according to claim 10, wherein the button telephone apparatus is different.

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