JP2006100872A - Ip telephone set - Google Patents

Ip telephone set Download PDF

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JP2006100872A
JP2006100872A JP2004280844A JP2004280844A JP2006100872A JP 2006100872 A JP2006100872 A JP 2006100872A JP 2004280844 A JP2004280844 A JP 2004280844A JP 2004280844 A JP2004280844 A JP 2004280844A JP 2006100872 A JP2006100872 A JP 2006100872A
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telephone
answering machine
party
absence
notifying
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JP4258848B2 (en
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Katsuhiko Onozuka
勝彦 小野塚
Tomozo Ohara
朋三 大原
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Saxa Inc
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Saxa Inc
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Abstract

<P>PROBLEM TO BE SOLVED: To enable notifying a specific opposite party that the person who has set an IP telephone set in an automatic answering mode comes back home and the automatic answering state is released. <P>SOLUTION: The storage means 1 of the IP telephone set stores an absence notifying destination telephone number, an abbreviated telephone number, and electronic mail addresses corresponding to each of the numbers. If an incoming call arrives during absence, the telephone number of the call is stored as an incoming call record. An electronic mail for notifying the release of the automatic answering state is automatically transmitted to the absence notifying destination in response to an automatic answering state releasing signal from an automatic answering state releasing means 2. The incoming call telephone number is read from the storage means 1, and, if the abbreviated dial of the read number is registered, an electronic mail for notifying that the person has come home is automatically transmitted from a message means 4 via a transmitting means 3. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

本発明は、IP電話装置に関し、特に、電話機の留守番状態を解除したことを特定の相手方に通知するIP電話装置に関する。   The present invention relates to an IP telephone apparatus, and more particularly to an IP telephone apparatus that notifies a specific partner that a telephone answering machine has been released.

ボタン電話機や単独電話機では、留守番機能は一般化している。留守番セット中に着信があると、留守中のメッセージが相手に送出され、その後に相手方のメッセージが録音できる、などが一般的な留守番機能である。発信しなくても留守状態がわかるように、交換機サービスを利用して、相手方に留守番状態を通知することが知られている。   The answering machine function is common in button telephones and single telephones. When there is an incoming call during the answering machine set, a general answering machine function is such that a message being sent out is sent to the other party and then the other party's message can be recorded. It is known to notify the other party of the answering machine status using an exchange service so that the user can know the absence status without making a call.

特許文献1に開示されている「留守番電話サービスにおける留守通知方式」は、留守番電話サービスを登録する加入者の留守を、当該留守を通知したい相手からの着信を待たずに、即座に通知するものである。留守番電話サービスを登録する加入者からのダイヤリングにより、留守通知する相手加入者端末の電話番号及びメッセージを入力する。中央制御装置は、当該電話番号及びメッセージを主記憶装置に記憶させるとともに、プログラムを起動して、通知された着信加入者端末に対して自動的に発呼し、応答があった場合は音声蓄積手段に記憶しておいたメッセージを聞かせることにより、留守の通知を行う。
特開平11-017812号公報
"Answering method in answering machine service" disclosed in Patent Document 1 immediately notifies the absence of a subscriber who registers the answering machine service without waiting for an incoming call from the other party who wants to notify the answering machine. It is. The telephone number and message of the other subscriber terminal to be notified of the absence are input by dialing from the subscriber who registers the answering service. The central control unit stores the telephone number and message in the main storage unit, starts the program, automatically calls the notified called subscriber terminal, and stores the voice when there is a response. Notification of absence is made by letting the message stored in the means.
Japanese Patent Laid-Open No. 11-017812

しかし、従来の留守通知方式では、留守番状態を通知するのみで、留守番状態解除を通知しないので、結局、電話をかけてみないと留守か否かわからないという問題がある。留守中に電話があった場合、帰宅した本人は相手の用件を聞くことができる。しかし、電話した相手は、その人が帰宅したかどうかわからない。再度電話するか、相手から電話してもらうしかない。   However, the conventional answering notice method only notifies the answering machine state and does not notify the cancellation of the answering machine state, so that there is a problem that it is impossible to determine whether or not the answering machine is not made unless it is called after all. If you receive a call while you are away, the person who comes home can hear the other party's message. However, the person you call does not know whether the person has returned home. You can only call again or get a call from the other party.

本発明の目的は、上記従来の問題を解決して、本人が帰宅して電話機が留守番状態でなくなったことを、相手方に通知できるようにすることである。   An object of the present invention is to solve the above-described conventional problem and to notify the other party that the person has returned home and the telephone is no longer in the answering machine.

上記の課題を解決するために、本発明では、IP電話装置を、特定の相手方の電子メールアドレスを記憶する記憶手段と、電話機の留守番状態を解除する解除手段と、前記解除手段からの留守番状態解除信号に基づいて、電子メールアドレス宛にメッセージを送信する手段とを具備する構成とした。   In order to solve the above-mentioned problem, in the present invention, the IP telephone apparatus comprises a storage means for storing an e-mail address of a specific partner, a release means for releasing the answering machine state of the telephone, and an answering machine state from the release means. And a means for transmitting a message to the e-mail address based on the release signal.

上記のように構成して自動的に帰宅の通知を行うことで、留守中に電話してきた相手に対して、相手からの着信がなくても、発信操作をすることなく相手に帰宅を知らせることができる。   By configuring the system as described above and automatically notifying the return home, even if there is no incoming call from the other party, the other party is notified of the return home without performing a call operation. Can do.

以下、本発明を実施するための最良の形態について、図1〜図5を参照しながら詳細に説明する。   Hereinafter, the best mode for carrying out the present invention will be described in detail with reference to FIGS.

本発明の実施例は、短縮ダイヤル、オートダイヤル、電話帳などに登録した電話番号に対応付けた電子メールアドレスや留守状態通知先情報をメモリに記憶しておき、電話機の留守状態解除信号に応答して、メモリに記憶してある相手に、帰宅を通知するメッセージを電子メールで送信するIP電話装置である。なお、留守状態通知先情報とは、留守番をセットした時に留守状態を通知する同一電話システム内の相手方の情報のことである。   In an embodiment of the present invention, an e-mail address associated with a telephone number registered in an abbreviated dial, auto dial, phone book, etc., and absence state notification destination information are stored in a memory, and a response to a telephone absence state cancellation signal is received. Then, the IP telephone device transmits an e-mail message notifying the returnee to the other party stored in the memory. The absence status notification destination information is information on the other party in the same telephone system that notifies the absence status when the answering machine is set.

図1は、本発明の実施例におけるIP電話装置の留守状態解除通知に関連する部分の構成を示す機能ブロック図である。図1において、記憶手段1は、短縮ダイヤル、オートダイヤル、電話帳、電子メールアドレス、留守状態通知先情報、発信者電話番号を記憶するメモリである。留守番状態解除手段2は、電話機の留守番状態を解除するためのボタンを備えた解除手段である。発信手段3は、自動的に電子メールを発信する手段である。メッセージ手段4は、帰宅したことを知らせるメッセージを記憶して送信のために出力する手段である。図2は、同一電話システム内のIP電話の説明図である。図3は、IP電話装置の留守番状態解除の動作手順を示す流れ図である。図4は、留守番状態解除通知(信号)を受信する側のIP電話装置の受信動作手順を示す流れ図である。図5は、留守番状態解除通知(信号)を受信する側のIP電話装置の発信動作手順を示す流れ図である。   FIG. 1 is a functional block diagram showing a configuration of a portion related to an absence state cancellation notification of an IP telephone apparatus according to an embodiment of the present invention. In FIG. 1, a storage means 1 is a memory for storing abbreviated dialing, auto dialing, a telephone directory, an e-mail address, absence state notification destination information, and a caller telephone number. The answering machine state releasing means 2 is a releasing means provided with a button for releasing the answering machine state of the telephone. The sending means 3 is a means for automatically sending an e-mail. The message means 4 is means for storing a message notifying that the user has returned home and outputting it for transmission. FIG. 2 is an explanatory diagram of an IP telephone in the same telephone system. FIG. 3 is a flowchart showing an operation procedure for canceling the answering machine state of the IP telephone apparatus. FIG. 4 is a flowchart showing a reception operation procedure of the IP telephone apparatus on the side that receives the answering machine state cancellation notification (signal). FIG. 5 is a flowchart showing an outgoing call operation procedure of the IP telephone apparatus on the side that receives the answering machine state cancellation notification (signal).

上記のように構成された本発明の実施例におけるIP電話装置の動作を説明する。最初に、留守番状態解除通知を行うIP電話装置の機能の概要を説明する。電話機の留守番状態を解除した場合、メモリ登録されていて留守中に着信が有った相手などに対して、留守番状態が解除された旨を通知する。本人の留守中に、相手が本人に電話した場合、相手は本人の電話機の留守番機能により、本人が留守だと判断できる。そこで、本人が帰宅した場合に、留守番状態解除をすると、相手に自動的に、帰宅した旨の通知を行う。相手は、わざわざ電話をすることなく、本人が帰宅したことを確認できる。ただし、留守中の全ての着信に対して帰宅の通知をすることは、現実的には無意味であるので、留守状態解除通知は、特定の相手方に限定する。例えば、留守中に着信があってメモリに登録されている相手などに帰宅の通知を行う。   The operation of the IP telephone apparatus configured as described above according to the embodiment of the present invention will be described. First, an outline of the function of the IP telephone device that performs the answering machine state cancellation notification will be described. When the answering machine state of the telephone is cancelled, the fact that the answering machine state has been released is notified to the other party who is registered in the memory and has received an incoming call. If the other party calls the person while the person is away, the other person can determine that the person is away by the answering function of the person's telephone. Therefore, if the answering machine is canceled when the person returns home, the other party is automatically notified that he / she has returned home. The other party can confirm that the person has returned home without having to call. However, since it is practically meaningless to give notification of returning home for all incoming calls while the user is away, the absence state cancellation notification is limited to a specific partner. For example, a notification of returning home is sent to a partner who has received an incoming call and is registered in the memory.

電話機の留守番状態を解除すると、予め設定した相手に対して通知する。予め設定した相手とは、留守番状態設定中に着信した相手のうちで、短縮ダイヤル、オートダイヤル、電話帳などに対応付けた電子メールアドレスに登録している相手と、留守状態通知先情報に登録されている留守番状態を通知した相手などである。同一電話システム内の相手には、制御情報(ランプ消灯要求など)を通知する。システム外の相手には、文字情報で通知する。図2に示すように、相手側の電話機Bが、自己の電話機Aと同じように、留守状態に関する制御情報を送受信することにより留守中の表示などの制御ができる機能を備えている主装置に接続されている場合に、相手が同一電話システム内にあるという。同一電話システム内にない相手を、システム外の相手という。留守番状態にセットすると、同一電話システム内の場合は、記憶手段1に記憶しておいた留守状態通知先情報に基づいて留守状態に関する制御情報を送信して留守状態を通知しておくことが可能であり、また同一電話システム外の場合は、留守番セット状態であることを電子メールで通知することが可能である。   When the answering machine state of the telephone is released, a notification is made to a preset partner. Preset partners are registered to the email address associated with abbreviated dialing, auto dialing, phone book, etc., and to the recipient's status notification destination information. The other party who has been notified of the answering machine status. Control information (such as a lamp turn-off request) is notified to the other party in the same telephone system. The other party is notified with text information. As shown in FIG. 2, in the same manner as the telephone A of the other party, the main apparatus having a function capable of controlling the display during absence by transmitting and receiving control information related to the absence state. When connected, the other party is in the same telephone system. A partner who is not in the same telephone system is called a partner outside the system. When set in the answering machine state, in the same telephone system, it is possible to send the control information related to the absence state based on the absence state notification destination information stored in the storage means 1 to notify the absence state. If the telephone system is outside the same telephone system, it can be notified by e-mail that the answering machine is set.

次に、図1を参照しながら、留守番状態解除通知を行うIP電話装置の動作を説明する。図1は、IP電話装置のうちの、留守番状態解除通知の機能に関係する部分のみを示したブロック図である。記憶手段1に、短縮電話番号に対応する電子メールアドレスと、留守状態通知先情報として電話番号(内線番号または外線番号)を記憶しておく。留守中に着信があれば、その電話番号が着信記録として記憶される。留守番状態解除手段2からの留守番状態解除信号に応答して、記憶手段1から発信者電話番号を読み出して、その番号が短縮ダイヤル登録されていれば、メッセージ手段4により発信手段3を介して、帰宅したことを知らせる電子メールを自動的に送信する。   Next, the operation of the IP telephone apparatus that performs the answering machine state cancellation notification will be described with reference to FIG. FIG. 1 is a block diagram showing only a part of the IP telephone apparatus related to the function of notifying the answering machine state cancellation. The storage means 1 stores an electronic mail address corresponding to the shortened telephone number and a telephone number (extension number or outside line number) as absence status notification destination information. If there is an incoming call while you are away, the phone number is stored as an incoming call record. In response to the answering machine status cancellation signal from the answering machine status canceling means 2, the caller telephone number is read from the storage means 1, and if the number is registered as an abbreviated dial, the message means 4 through the sending means 3, Automatically send an email notifying you that you are home.

次に、図3を参照しながら、IP電話装置の動作手順を説明する。Step1で、電話機の留守番状態が解除されると、Step2で、同一電話システム内で留守状態に関する制御情報を送信した相手があるかどうか調べる。あれば、Step3で、その相手先に在宅表示データを通知する。Step4で、システム外で留守状態を通知した相手先があるかどうか調べる。あれば、Step5で、在宅表示データを電子メールで通知する。Step6で、留守中に電話がかかってきたか調べる。かかってきていなければ、そのまま終了する。かかってきていれば、Step7で、その相手がメモリに登録されているか調べる。1人も登録されていなければ、そのまま終了する。登録されている相手があれば、Step8で、その相手が同一電話システム内の相手かどうか調べる。相手が同一電話システム内であれば、Step9で、その相手に在宅表示データを通知する。その相手がシステム外の相手であれば、Step10で、在宅表示データを電子メールで通知する。   Next, the operation procedure of the IP telephone apparatus will be described with reference to FIG. When the answering machine state is canceled in Step 1, it is checked in Step 2 whether there is a partner who has transmitted control information related to the answering machine in the same telephone system. If there is, the home display data is notified to the other party in Step 3. In Step 4, check whether there is a partner who has been notified of the absence from the system. If there is, in step 5, the home display data is notified by e-mail. In Step 6, check if there is an incoming call while you are away. If not, it ends. If so, step 7 checks whether the other party is registered in the memory. If no one is registered, the process ends. If there is a registered partner, it is checked in step 8 whether the partner is in the same telephone system. If the other party is in the same telephone system, the home display data is notified to the other party in Step 9. If the other party is outside the system, the home display data is notified by e-mail in Step 10.

図4を参照しながら、留守番状態解除通知を受信する側の電話機の動作を説明する。受信側が同一電話システム内の場合、Step11で、留守状態に関する制御情報を受け取ったかどうか調べる。受け取っていれば、Step12で、留守相手先データを記憶する。Step13で、その情報を、指定された内線電話機に一定時間表示する。Step14で、フレキシブルキーに留守相手先のキー登録があるかどうか調べる。あれば、Step15で、相手先の留守を示すLEDを点灯する。Step16で、留守番状態解除表示データを受信したことを検出した場合は、Step17で、留守相手先データを解除する。Step18で、指定内線電話機の留守相手先情報のLCD表示をクリアする。Step19で、フレキシブルキーに留守相手先の登録が有るかどうか調べる。あれば、Step20で、留守相手先のLED表示を在宅に変更する。システム外の相手方の場合は、単に留守番状態解除の電子メールを受信するだけである。留守番状態解除通知メッセージを受け取った相手方は、電子メールを見て帰宅を知るので、安心して電話発信できる。   With reference to FIG. 4, the operation of the telephone on the side receiving the answering machine state cancellation notification will be described. If the receiving side is in the same telephone system, it is checked in step 11 whether control information related to absence is received. If it has been received, at step 12, the data of the remote partner is stored. In Step 13, the information is displayed on the designated extension telephone for a certain period of time. In Step 14, it is checked whether there is a key registration of the answering party in the flexible key. If there is, in Step 15, the LED indicating that the other party is away is lit. If it is detected in Step 16 that the answering machine status release display data has been received, the answering party data is canceled in Step 17. In Step 18, clear the LCD display of the information on the destination of the specified extension telephone. In Step 19, it is checked whether there is registration of the absence partner on the flexible key. If there is, in Step 20, the LED display of the absence partner is changed to home. In the case of the other party outside the system, the user simply receives an email for canceling the answering machine state. The other party who receives the message for canceling the answering machine status can know the return home by looking at the e-mail, and can make a call with confidence.

次に、図5を参照しながら、同一電話システム内で留守番状態解除通知を受信した側の電話機の発信動作を説明する。Step21で、利用者が通話したい相手の電話番号をダイヤルする。Step22で、相手先の電話番号が留守状態にあるかどうか調べる。あれば、Step23で、ダイヤル先の相手が留守であることを表示する。無ければ、表示しない。Step24で、外線発信であるかどうか調べる。外線発信であれば、Step25で、外線発信を行う。   Next, referring to FIG. 5, a description will be given of the call origination operation of the telephone on the side that has received the answering state release notification within the same telephone system. In Step 21, the user dials the telephone number of the other party who wants to talk. In Step 22, it is checked whether or not the other party's phone number is away. If there is, in Step 23, it is displayed that the other party to be dialed is absent. If not, it will not be displayed. In Step 24, it is checked whether or not the outside line is transmitted. If it is an outside line transmission, an outside line transmission is performed in Step 25.

上記のように、本発明の実施例では、電話装置に、特定の相手方の電話番号に対応して記憶した電子メールアドレスを記憶しておき、留守番状態解除信号に応答して、記憶手段から電子メールアドレス宛に帰宅したことを知らせるメッセージを送信する構成にしたので、発信操作をすることなく相手に帰宅を知らせることができる。また、同一電話システム内では、電話装置に、留守状態通知先情報を記憶しておき、留守番状態解除信号に応答して、記憶手段から留守状態通知先情報宛に帰宅したことを知らせるメッセージを送信する構成にしたので、発信操作をすることなく相手に帰宅を知らせることができる。   As described above, in the embodiment of the present invention, the telephone device stores the e-mail address stored in correspondence with the telephone number of the specific opponent, and the electronic means from the storage means in response to the answering machine status release signal. Since it is configured to send a message notifying that the user has returned home to the e-mail address, the other party can be informed of the return home without performing a call operation. Also, within the same telephone system, the absence status notification destination information is stored in the telephone device, and a message notifying that the user has returned to the absence status notification destination information is transmitted from the storage means in response to the answering status release signal. Since it is configured to do so, it is possible to notify the other party of the return home without performing a call operation.

本発明の実施例におけるIP電話装置の留守番状態解除通知に関連する部分の構成を示す機能ブロック図である。It is a functional block diagram which shows the structure of the part relevant to the answering machine state cancellation | release notice of the IP telephone apparatus in the Example of this invention. 同一電話システム内のIP電話の説明図である。It is explanatory drawing of the IP telephone in the same telephone system. 本発明の実施例におけるIP電話装置の動作手順を示す流れ図である。It is a flowchart which shows the operation | movement procedure of the IP telephone apparatus in the Example of this invention. 留守番状態解除通知を受信する側のIP電話装置の受信動作手順を示す流れ図である。It is a flowchart which shows the reception operation | movement procedure of the IP telephone apparatus of the side which receives an answering machine state cancellation | release notification. 留守番状態解除通知を受信する側のIP電話装置の発信動作手順を示す流れ図である。It is a flowchart which shows the transmission operation | movement procedure of the IP telephone apparatus of the side which receives the answering machine state cancellation notification.

符号の説明Explanation of symbols

1・・・記憶手段、2・・・留守番状態解除手段、3・・・発信手段、4・・・メッセージ手段。 DESCRIPTION OF SYMBOLS 1 ... Memory | storage means, 2 ... Answering machine state cancellation means, 3 ... Transmission means, 4 ... Message means.

Claims (3)

特定の相手方の電子メールアドレスを記憶する記憶手段と、電話機の留守番状態を解除する解除手段と、前記解除手段からの留守番状態解除信号に基づいて、前記電子メールアドレス宛にメッセージを送信する手段とを具備することを特徴とするIP電話装置。 Storage means for storing an e-mail address of a specific opponent, release means for releasing the answering machine state of the telephone, and means for transmitting a message to the e-mail address based on an answering machine condition release signal from the releasing means; An IP telephone apparatus characterized by comprising: メモリに登録されている相手方の電子メールアドレスを記憶する記憶手段と、電話機の留守番状態を解除する解除手段と、前記解除手段からの留守状態解除信号に基づいて、メモリに登録されていて留守番状態中に着信した相手の電子メールアドレス宛にメッセージを送信する送信手段とを具備することを特徴とするIP電話装置。 A storage means for storing the other party's e-mail address registered in the memory, a release means for releasing the answering machine state of the telephone, and an answering machine state registered in the memory based on the answering condition release signal from the release means An IP telephone apparatus comprising: transmission means for transmitting a message to an e-mail address of the other party who received the call. 前記送信手段は、留守状態中の着信時に受信した発信者情報に基づき電子メールアドレスを決定することを特徴とする請求項2記載のIP電話装置。 3. The IP telephone apparatus according to claim 2, wherein the transmission means determines an e-mail address based on caller information received when an incoming call is made in an absence state.
JP2004280844A 2004-09-28 2004-09-28 IP telephone equipment Expired - Fee Related JP4258848B2 (en)

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Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH0946432A (en) * 1995-07-31 1997-02-14 N T T Ido Tsushinmo Kk Outgoing id storage processing system and its method
JPH11146460A (en) * 1997-11-13 1999-05-28 Fujitsu Ltd Information exchange device
JP2004080384A (en) * 2002-08-19 2004-03-11 Sony Ericsson Mobilecommunications Japan Inc Portable terminal and message replying method

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH0946432A (en) * 1995-07-31 1997-02-14 N T T Ido Tsushinmo Kk Outgoing id storage processing system and its method
JPH11146460A (en) * 1997-11-13 1999-05-28 Fujitsu Ltd Information exchange device
JP2004080384A (en) * 2002-08-19 2004-03-11 Sony Ericsson Mobilecommunications Japan Inc Portable terminal and message replying method

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