JP3886129B2 - Switching system used for answering service, mobile terminal used for answering service, and answering service method - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to an exchange system used for an answering machine service, a mobile terminal used for an answering machine service, and an answering machine service method, and more particularly, an exchange system used for an answering machine service in a cellular phone communication network, a mobile terminal used for an answering machine service, and an answering machine service. Regarding the method.
[0002]
[Prior art]
2. Description of the Related Art Conventionally, voice mail services using voice storage devices generally provide only a voice message recording / playback function. This is a service in which a voice message input from a calling terminal is recorded and the message is reproduced by an operation from a receiving terminal or the like.
[0003]
By the way, in recent years, in mobile phone services, the situation where electronic mail can be used has permeated, and it has become common to use electronic mail as a method of transmitting messages.
Here, a technique is known in which a special device such as a function of converting voice information into text by a voice recognition device is provided for the recorded voice information, and the voice message message on the calling side is received as an e-mail (for example, Patent Document 1).
[0004]
In addition, a correspondence table of dial numbers and e-mail addresses is prepared, and when the call destination is absent, the voice information input from the transmitter is converted to e-mail, and the dial number input at the time of outgoing call Is transmitted to a destination that is absent using the mail address converted by the above table (see, for example, Patent Document 2).
Further, as an answering machine transfer function in a fixed telephone, there is known a method for notifying a destination terminal of a destination electronic mail address registered in a destination terminal (for example, see Patent Document 3).
[0005]
[Patent Document 1]
JP 2001-331417 A (FIG. 2, paragraphs 0021 to 0026)
[Patent Document 2]
JP 2002-9898 A (summary)
[Patent Document 3]
Japanese Patent Laying-Open No. 2001-119471 (paragraph 0024, FIG. 1 (c))
[0006]
[Problems to be solved by the invention]
In the method of text conversion by the voice recognition device as described in Patent Document 1, when the receiving side receives a message message as an e-mail, a special voice recognition device for converting voice information into text is provided as a mobile phone switching system. There is a drawback that it is necessary to prepare. Similarly, Patent Document 2 has a drawback in that it is necessary to prepare a special voice recognition device in order to convert voice information input from a transmitter into an electronic mail.
[0007]
Further, if the answering machine forwarding function described in Patent Document 3 is applied to a mobile phone network as it is, the originating terminal may not be able to acquire the destination e-mail address. That is, when the receiving side is a fixed telephone as in Patent Document 3, the calling side can acquire the destination e-mail address registered in the fixed telephone. However, when the incoming side is a mobile phone, there is a drawback that the destination e-mail address registered in the mobile phone cannot be obtained in many cases due to the reason that radio waves do not reach.
[0008]
The present invention has been made to solve the above-described drawbacks of the prior art, and the object of the present invention is to receive a message message as a voice message or receive an e-mail message in a cellular phone network when the destination is not responding. It is an object to provide an exchange system used for an answering machine service which can be selected on the receiving side, a mobile terminal used for an answering machine service, and an answering machine service method.
[0009]
[Means for Solving the Problems]
  In the exchange system used for the answering machine service according to claim 1 of the present invention, either the answering machine service using a voice message or the message transmission by e-mail is based on the called number information transmitted from the calling terminal at the time of outgoing call. Determine if it is setAndAccording to the determination result, the voice message recording process andA mail address of the receiving terminal corresponding to the called number information is transmitted to the calling terminal;One of the processes for prompting the calling terminal to send a message by the e-mail is performed.An exchange system, the table of which is an item of the number information of an allowable partner that is allowed to transmit an e-mail address, and the contents of the table based on the called number information transmitted from the calling terminal at the time of the call A mail address transmission destination determination means for confirming and determining the setting status of the transmission destination of the mail address, and the transmission is made only to a partner whose transmission of the mail address is permitted by the determination result of the mail address transmission destination determination means Send the email address to the terminalIt is characterized by that. With this configuration, it is possible to select and receive either a voice message from the answering machine service or a message sent by e-mail according to the intention of the callee.By sending the mail address of the receiving terminal to the calling terminal and prompting the message transmission by e-mail, the mail creating operation on the caller side becomes easy. In addition, the service can be realized in a form in which the privacy of the called party is protected by transmitting the mail address only to the other party permitted by the called party.
[0012]
An exchange system used for an answering machine service according to claim 2 of the present invention is:In Claim 1, it further includes a mail address transmission setting status determination means for determining the content of mail availability information indicating whether or not the own terminal can transmit an e-mail, which is transmitted from the calling terminal at the time of the call. Only when the determination result is that mail can be used, a process for urging the sending terminal to send a message by the electronic mail is performed.In this way, when the originating terminal cannot use e-mail, it is possible to shift to an answering machine service using a voice message, as in the prior art.
[0015]
  Of the present inventionClaim 3Voice mail service method byBased on the called number information transmitted from the calling terminal at the time of outgoing call, it is determined which of the answering service using the voice message or the message transmission by e-mail is set, and the voice message is determined according to the determination result Answering service that performs either one of the recording process of the message and the process of transmitting the mail address of the called terminal corresponding to the called number information to the calling terminal and prompting the calling terminal to send the message by the e-mail A method for confirming the contents of a table that includes number information of an allowable partner that is allowed to transmit a mail address based on called number information transmitted from the calling terminal at the time of the call, and the mail address E-mail address transmission destination determination processing for determining the transmission destination setting status, and determination of the mail address transmission destination determination processing Results By characterized in that it comprises a process of sending the e-mail address to the calling terminal only to the other party the transmission of e-mail addresses are allowed. In this way, either the voice message from the answering machine service or the message sent by e-mail can be selected and received according to the intention of the recipient, and only to those permitted by the recipient. By transmitting the e-mail address, the service can be realized in a form in which the privacy of the called party is protected.
[0016]
The answering machine service method according to claim 8 of the present invention is the answering machine service method according to claim 7, wherein, in the e-mail address notification process, the e-mail address is notified only to the permitted caller terminal by the receiving terminal. It is characterized by performing. By transmitting the e-mail address only to the other party permitted from the recipient side, the service can be realized in a form in which the privacy of the recipient is protected.
[0017]
DETAILED DESCRIPTION OF THE INVENTION
Next, embodiments of the present invention will be described with reference to the drawings. In the drawings referred to in the following description, the same parts as those in the other drawings are denoted by the same reference numerals.
FIG. 1 is a block diagram showing an embodiment of a cellular phone system for realizing an answering machine service using an exchange system according to the present invention. As shown in the figure, the mobile phone system according to the present embodiment includes mobile terminals 10-1 and 10-2 capable of sending and receiving electronic mail, and an exchange system that performs voice exchange processing on the mobile terminals. 20, a voice storage device 50 that implements an answering machine service by recording and reproducing a message message by voice, and a packet switching network 30 that performs exchange processing for packets transmitted to and received from the mobile terminal And a mail server 40 for accumulating electronic mail transmitted / received to / from the mobile terminal.
[0018]
The mobile terminals 10-1 and 10-2 are, for example, mobile phones or PDAs (Personal Digital Assistants). Both of these mobile terminals 10-1 and 10-2 are assumed to have a function capable of performing voice calls and sending / receiving e-mails. It is assumed that the mobile terminal 10-1 has a function of sending e-mail availability information indicating whether e-mail transmission / reception is possible or not at the time of transmission. When an e-mail transmission / reception service is contracted, a circuit-switched call control signal including mail availability information indicating availability is transmitted. On the other hand, when an e-mail transmission / reception service is not contracted, a circuit-switched call control signal including mail availability information indicating that the e-mail is unavailable is transmitted. Note that “electronic mail” used in the present specification includes mail transmitted / received via only the packet switching network operated by the mobile communication service company and mail transmitted / received via the Internet.
[0019]
The exchange system 20 is realized by an exchange constituting the mobile communication network 100 or the like. Its internal configuration will be described later.
(Settings on the receiving mobile terminal)
When the subscriber of the called mobile terminal subscribes to the answering service by this system, the following settings can be made in the switching system 20 of the mobile communication network 100 by the operation of the subscriber. In other words, when requesting recording of a voice message message, requesting reception of an email message, or requesting reception of an email message, send the email address only to a specific subscriber number. It is possible to set whether to allow or to allow all users to send their own mail addresses.
(Voice mail service activation by calling from the calling mobile terminal to the receiving mobile terminal)
When the calling-side mobile terminal performs a calling operation, if the called-side mobile terminal is not responding or is located outside the service area, the answering service by this system is activated.
[0020]
When a voice message message recording request is set by the receiving mobile terminal, the switching system 20 of the mobile communication network 100 activates the voice mail answering service. On the other hand, if a message reception request by e-mail has been set by the called mobile terminal, the switching system 20 calls the call control signal to be sent to the calling mobile terminal when the calling mobile terminal can use e-mail. Next, the destination e-mail address is set and notified.
[0021]
When the originating mobile terminal cannot use the electronic mail, the exchange system 20 activates the voice mail answering service in the same manner as described above.
When the destination e-mail address is set and notified to the calling-side mobile terminal, if transmission of the destination e-mail address is permitted only to a specific subscriber, it is determined whether or not it is a specific subscriber and the specific subscriber E-mail address is notified only if. When an e-mail address is set in the call control signal, the calling-side mobile terminal starts e-mail creation processing for that address.
(Configuration of exchange system)
Here, a configuration example of the exchange system 20 will be described with reference to FIG. As shown in the figure, the switching system 20 includes a subscription status determination function 20a for determining the subscription status of the answering machine service based on the called number information included in the circuit switched call control signal, and a circuit switching Based on the called number information included in the call control signal, the service type setting status determination function 20b for determining the answering machine service type and the contents of the mail availability information included in the circuit-switched call control signal are determined. Mail address transmission setting status determination function 20c, mail address transmission destination determination function 20d for determining the setting status of the mail address transmission destination based on the called party number information included in the circuit switching call control signal, and circuit switching call control Based on the calling party number information included in the signal, a specific partner determination function 20e for determining whether or not the subscriber is a specific subscriber is shown in FIG. It is configured to include a subscriber information table 20f.
[0022]
In the determination processing by the determination functions 20a to 20e, the determination order is specified in the sequence shown in FIG. 7 described later, but it is not necessary to be limited to the order shown in FIG. That is, the above determinations may be performed regardless of the order, and the determination results may be managed in a matrix. In short, it is only necessary to incorporate a logic for realizing the above-described determination processing in the exchange system 20 and perform activation control of each determination function.
[0023]
Next, an example of the operation of the system shown in FIG. 1 will be described with reference to FIGS. FIG. 3 shows an operation for recording a message message by voice, FIG. 4 shows an operation for receiving an e-mail from all other parties, and FIG. 5 shows an operation for receiving an e-mail from only a specific party.
(Voice message recording by voice)
FIG. 3 shows the operation in the case where a voice message recording is desired.
[0024]
In the figure, when the mobile terminal 10-2 on the called party side wishes to record a voice message message, the contents are registered in the exchange system 20 (step S30). In this state, when the mobile terminal 10-1 on the caller side makes a call, if the mobile terminal 10-2 is located in the mobile phone service area (that is, within the service area), it shifts to an incoming call operation and makes a voice call. However, since it is located outside the service area (that is, outside the service area), no call is made (step S31).
[0025]
In this case, the voice mail answering service is activated (step S32), and a message message recording process is performed (step S33). As a result, the message message is stored in the voice storage device 50. Thereafter, the stored message message can be reproduced by sending a reproduction instruction from the mobile terminal 10-2 side to the voice storage device 50. The above operation is the same as the operation of the conventional answering machine service.
(Receive emails from all parties)
FIG. 4 shows an operation in the case where it is desired to send an electronic mail from a caller instead of a voice message. This example is an operation for receiving an e-mail by sending e-mail addresses to all outgoing parties.
[0026]
In the figure, when the mobile terminal 10-2 on the called party side wishes to receive a message by e-mail and permits the transmission of an address to all outgoing parties, the contents are sent to the exchange system 20. Registration is performed (step S40). In this state, when the mobile terminal 10-1 on the caller side makes a call, if the mobile terminal 10-2 is located within the service area, the mobile terminal 10-2 shifts to an incoming call operation and performs a voice call. No call is made (step S41).
[0027]
In this case, a mail operation activation request and an e-mail address for creating an e-mail are transmitted from the exchange system 20 to the mobile terminal 10-1 (step S42). Thereafter, the communication line is disconnected (step S43).
In the mobile terminal 10-1, in response to the mail operation activation request, a message indicating that an electronic mail is to be transmitted is announced (step S44). The user of the mobile terminal 10-1 who has heard this, that is, the caller, operates the mobile terminal 10-1 to create an e-mail including a message addressed to the mobile terminal 10-2 (step S45).
[0028]
When the e-mail addressed to the mobile terminal 10-2 created by operating the mobile terminal 10-1 is transmitted from the mobile terminal 10-1, it is stored in the mail server 40 (step S46).
The e-mail addressed to the mobile terminal 10-2 stored in the mail server 40 is transmitted to the mobile terminal 10-2 on the called party side (step S47).
[0029]
With the above operation, a message can be received by e-mail instead of recording a message message of the answering machine service according to the intention of the called party.
(Receiving e-mail from a specific person only)
FIG. 5 shows an operation in the case where it is desired to send an electronic mail from a caller instead of a voice message. This example is an operation for receiving an e-mail by transmitting an e-mail address only to a specific party, not to all the other parties that have sent the call.
[0030]
In the figure, when the mobile terminal 10-2 on the called party side wishes to receive a message by e-mail and permits address transmission only to a specific partner, the contents are registered in the exchange system 20 (step). S50). In this state, when the mobile terminal 10-1 on the caller side makes a call, if the mobile terminal 10-2 is located within the service area, the mobile terminal 10-2 shifts to an incoming call operation and performs a voice call. No call is made (step S51).
[0031]
In this case, if the caller-side mobile terminal 10-1 is a specific partner previously permitted by the callee-side mobile terminal 10-2, an e-mail is created from the switching system 20 to the mobile terminal 10-1. A mail operation activation request and an e-mail address for sending are sent (step S52). If the caller-side mobile terminal 10-1 is not a specific partner previously permitted by the callee-side mobile terminal 10-2, the mail operation activation request and the e-mail address are not transmitted. In this case, the voice mail answering service may be activated to record the message message. Thereafter, the communication line is disconnected (step S53).
[0032]
In the mobile terminal 10-1, in response to the mail operation activation request, a message to the effect of sending an e-mail is announced (step S54). The user of the mobile terminal 10-1 who has heard this, that is, the caller, operates the mobile terminal 10-1 to create an e-mail including a message addressed to the mobile terminal 10-2 (step S55).
[0033]
When the e-mail addressed to the mobile terminal 10-2 created by operating the mobile terminal 10-1 is transmitted from the mobile terminal 10-1, it is stored in the mail server 40 (step S56).
The e-mail addressed to the mobile terminal 10-2 stored in the mail server 40 is transmitted to the mobile terminal 10-2 on the called party side (step S57).
[0034]
By the above operation, unlike the case of FIG. 4, in accordance with the intention of the callee, the e-mail address is transmitted only to the permitted party, and the message of the callee is protected in a form that protects the callee's privacy. Can be received.
(Various subscriber information tables)
In order to realize the operations shown in FIGS. 3 to 5, it is necessary to prepare the subscriber information table shown in FIG. 6 and manage the mail address.
[0035]
The table shown in FIG. 6 (a) includes the called number information 61 sent from the caller side mobile terminal at the time of outgoing call, the information 62 indicating the subscription status of the answering machine service realized by this system, and the voice. Information 63 indicating whether message recording or email reception is desired, subscriber mail address information 64 corresponding to called number information 61, and whether or not transmission of the mail address is permitted, and all other parties if permitted Information 65 indicating whether to send a mail address or only to a specific partner.
[0036]
By confirming the called number information 61 and information 62 in the contents of this table, it is possible to determine whether a subscriber of a certain called number is subscribed to the answering service by this system. In addition, when subscribing to an answering machine service by this system, by checking the information 63, it is possible to determine whether it is currently desired to record a voice message or receive an e-mail. Further, by confirming the mail address information 64, the mail address corresponding to the called number information 61 can be known. Also, by checking the information 65, it is possible to determine whether it is currently desired to send e-mail addresses to all other parties or only to a specific party.
[0037]
The table shown in FIG. 6B shows the called party number information 66 sent from the caller-side mobile terminal at the time of outgoing call, and the specific party permitted to transmit the mail address, that is, the number information 67 of the permitted party. And the item. By confirming the contents of this table, when a subscriber of a certain called party desires to send an e-mail address only to a specific partner, the subscriber number of the specific partner, that is, the calling party number can be known.
[0038]
As described above, the table shown in FIG. 6 is stored and held in the exchange system 20, and the stored contents can be freely changed by an instruction from the receiving-side mobile terminal. Therefore, for example, by changing the information 65 in FIG. 5A, the transmission of the mail address is permitted or rejected, and further, the mail address can be transmitted to all other parties. It is possible to change to a state that allows sending an email address only to the other party, and vice versa. Further, by changing the number information 67 in FIG. 5B, it is possible to add, delete, or change a partner that is permitted to send an e-mail address. (Operation example of this system)
Next, an example of the operation of this system will be described with reference to the sequence diagram of FIG.
[0039]
In FIG. 7, when the mobile terminal 10-1 transmits to the mobile terminal 10-2, a circuit switching call control signal A is sent to the switching system 20 (step S101). The circuit-switched call control signal A is a transmission signal to the mobile terminal 10-2. In addition to the called number information input at the mobile terminal 10-1, the calling number information of the mobile terminal 10-1 and the electronic Mail availability information indicating whether or not mail transmission / reception is possible is included.
[0040]
When the mobile terminal 10-2 that is the transmission destination is out of the service area (step S102), the exchange system 20 determines the subscription status (step S103). In this determination, based on the called number information included in the circuit-switched call control signal A, the subscription status of the answering machine service is determined with reference to the table of FIG. If the result of determination is that the user is not a subscriber to the answering machine service, notification of out-of-service is made (steps S103 → S104). In this case, an out-of-service guidance message indicating out of service is transmitted to the mobile terminal 10-1 (step S105). This out-of-service notification is the same as the conventional operation.
[0041]
On the other hand, as a result of the determination in step S103, in the case of an answering machine service subscriber, the process proceeds to service form setting status determination (step S103 → S106). In this service configuration setting status determination, the setting status of the answering machine service configuration is determined with reference to the table of FIG. Specifically, it is determined whether the service form of the answering machine service subscriber desires “recording of message message by voice” or “message reception by e-mail”. If the result of this determination is that it is desired to record a message message by voice, connection processing to the voice storage device 50 is performed (step S106 → S107), and the process proceeds to voice mail answering service processing (step S108). In the voice mail answering service process, a message message is recorded in accordance with the instructions of the voice mail service guidance.
[0042]
On the other hand, if the result of determination in step S106 is that reception by electronic mail is desired, the process proceeds to mail address transmission setting status determination (step S106 → S109). In this mail address transmission setting status determination, the mail address transmission availability is determined with reference to the table of FIG. 6A based on the mail availability information included in the circuit-switched call control signal A. If the result of this determination is that mail address transmission is not possible, connection processing to the voice storage device 50 is performed (step S109 → S110), and the process proceeds to voice answering service processing (step S108). In the voice mail answering service process, a message message is recorded in accordance with the instructions of the voice mail service guidance.
[0043]
On the other hand, as a result of the determination in step S109, if reception by e-mail is desired, the process proceeds to e-mail address transmission destination setting determination (step S109 → S111). In this mail address transmission destination setting determination, the setting state of the mail address transmission destination is determined with reference to the table of FIG. 6A based on the called party number included in the circuit switching call control signal A. That is, it is determined whether transmission of a mail address is permitted for all callers or whether transmission of a mail address is permitted only for a specific partner.
[0044]
If the result of the determination in step S111 is that transmission of mail addresses to all callers is permitted, a circuit-switched call control signal B is sent from the switching system 20 to the mobile terminal 10-1 (steps S111 → S112). This circuit-switched call control signal B is a signal for causing the mobile terminal 10-1 to start a mail transmission operation, and includes a mac address. Note that the communication line is disconnected after the line exchange call control signal B is sent.
[0045]
Thereafter, in the mobile terminal 10-1, an electronic mail operation is started, and an electronic mail transmission guidance process is performed (step S113). At this time, an electronic mail transmission operation may be prompted by a voice message.
Accordingly, a message is created by operating a key button provided on the mobile terminal. A fixed message such as “Please contact me by phone”, “Please reply mail” or “I will call you back later” may be displayed on the screen in advance to prompt the user to select them. This makes it easier to create messages.
[0046]
Thus, by operating the mobile terminal 10-1, an e-mail is created (step S114). When creating this electronic mail, the mail address included in the circuit switching call control signal B sent from the switching system 20 is used. In other words, a complicated operation such as searching for a destination email address is not required, and a message is created for the destination email address set in the circuit-switched call control signal B. Thus, an email is quickly created. can do.
[0047]
The e-mail created in step S114 is sent from the source mobile terminal 10-1 to the destination mobile terminal 10-2 via the packet switching network 30 and the mail server 40 (steps S115a and S115b).
On the other hand, as a result of the determination in step S111, when transmission of the mail address is permitted only to the specific partner, the process further proceeds to determination of whether the mobile terminal 10-1 on the transmission side is the terminal of the specific partner. (Steps S111 → S116). In this determination, based on the calling number information included in the circuit-switched call control signal A, it is determined whether or not the call is from a specific partner that is allowed to send a mail address with reference to the table of FIG. judge. If the result of this determination is that the call is not originated from a specific partner, the mail address is not transmitted, connection processing to the voice storage device 50 is performed (step S109 → S110), and the process proceeds to voice answering service processing (step S108). . In the voice mail answering service process, a message message is recorded in accordance with the instructions of the voice mail service guidance.
[0048]
On the other hand, if the result of the determination in step S116 is that the call originates from a specific partner, a circuit-switched call control signal B is sent from the switching system 20 to the mobile terminal 10-1 as described above (steps S116 → S118). This circuit-switched call control signal B is a signal for causing the mobile terminal 10-1 to start a mail transmission operation, and includes a mac address. After this line switching call control signal B is sent, the communication line is disconnected.
[0049]
Thereafter, an e-mail transmission guidance process is performed in the mobile terminal 10-1 (step S113), an e-mail is created by the operation of the mobile terminal 10-1 (step S114), and the packet switching network 30 and the mail server 40 are updated. Via the mobile terminal 10-2 (steps S115a and S115b).
7 is a part newly added to the general answering machine service in the present system.
[0050]
By the way, when a caller wants to send a message message by e-mail instead of recording a message message as a voice in the voice storage device, it is generally necessary to perform a complicated operation such as searching for a destination mail address. It is. In this regard, in this system, by providing an operation for creating a message for the destination e-mail address set in the circuit control call control signal, when the caller sends a message by e-mail, It is also possible to promptly create a message for a specified electronic mail address.
(Mobile terminal)
In the answering machine service described above, the following mobile terminals are used. That is, it includes means for transmitting mail availability information indicating whether or not the terminal can transmit an e-mail at the time of transmission, and if the mail availability information transmitted at the time of transmission indicates that the e-mail can be transmitted, A mobile terminal is used in which an e-mail message is transmitted using a mail address notified from the outside. In this way, by prompting the message transmission by e-mail, the receiving terminal can receive the e-mail message instead of the voice mail service by voice message.
[0051]
In addition, in the mobile terminal, in response to the notification of the mail address from the outside, a process of creating an e-mail with the mail address as the destination address is started. Thus, by sending the mail address of the receiving terminal to the calling terminal and prompting the message transmission by electronic mail, the mail creating operation on the caller side is facilitated.
(Voice mail service method)
In the answering machine service described above, the following answering machine service method is realized. That is, a voice message input from the calling side terminal is recorded, and the voice mail answering process for reproducing the message in response to the operation of the called side terminal;
E-mail address notification processing for notifying the caller terminal of the e-mail address of the callee terminal and urging transmission of the e-mail address of the callee terminal is selected based on the service configuration setting status of the callee terminal An answering machine service method for performing either one of the selected processes is realized. According to this method, it is possible to select and receive either a voice message by the answering machine service or a message by electronic mail transmission according to the intention of the called party.
[0052]
In the e-mail address notification process, the e-mail address may be notified only to the permitted caller terminal by the receiving terminal. By transmitting the e-mail address only to the other party permitted from the recipient side, the service can be realized in a form in which the privacy of the recipient is protected.
[0053]
【The invention's effect】
As described above, the present invention selects whether the caller's message should be recorded in the answering service center and taken out by voice or sent by e-mail according to the intention of the called party who is the answering service contractor. This makes it possible to control the way messages are received according to the situation at that time, thus improving the convenience for the user.
[0054]
Further, when the caller side wants to transmit a message message by mail, the mail creation / transmission operation for the destination address of the callee side is started, so that the convenience to the caller side is improved.
Furthermore, as an improvement in the convenience of the service realized by this system, when sending an email address, the email address can be sent only to the other party permitted by the recipient, so the service can be provided in a form that protects the privacy of the recipient. There is an effect that it can be realized.
[Brief description of the drawings]
FIG. 1 is a block diagram showing an embodiment of a mobile phone system for realizing an answering machine service using an exchange system according to the present invention.
FIG. 2 is a block diagram showing a configuration example of an exchange system in FIG.
FIG. 3 is a diagram showing an operation in a case where a message message recording by voice is desired.
FIG. 4 is a diagram showing an operation when desiring to send an e-mail from a caller.
FIG. 5 is a diagram showing an operation when it is desired to send an e-mail from a specific caller;
6 is a diagram illustrating a configuration example of a table in FIG. 2. FIG.
FIG. 7 is a sequence diagram showing an operation example of this system.
[Explanation of symbols]
10-1, 10-2 Mobile terminal
20 Exchange system
20a Subscription status judgment function
20b Service type setting status judgment function
20c Mail address transmission setting status judgment function
20d Mail address destination determination function
20e Specific partner judgment function
20f Subscriber information table
30 packet switching network
40 mail server
50 voice storage device
100 Mobile communication network

Claims (3)

Based on the called number information transmitted from the originating terminal when calling determines one is set in the message transmission by telephone answering service and e-mail using a voice message, the voice message according to the determination result An exchange system that performs either one of the recording process of the message and the process of transmitting the mail address of the called terminal corresponding to the called number information to the calling terminal and prompting the calling terminal to send a message by the e-mail And confirming the contents of the table on the basis of a table having an item of number information of an allowed partner who is allowed to transmit an e-mail address, and called number information transmitted from the calling terminal at the time of outgoing call. Email address transmission destination determination means for determining the setting status of the transmission destination of the email address, and transmitting the email address Exchange system for use in voice mail service and transmits the email address determination result by the calling terminal only to the other party the transmission of e-mail addresses are allowed determination unit. It further includes a mail address transmission setting status determination means for determining the content of mail availability information that is transmitted from the caller terminal at the time of outgoing call and that indicates whether or not the own terminal can send an electronic mail. 2. The exchange system according to claim 1, wherein a process of prompting the caller terminal to send a message by the electronic mail is performed only when it is possible. Based on the called number information transmitted from the calling terminal at the time of outgoing call, it is determined which of the answering service using the voice message or the message transmission by e-mail is set, and the voice message is determined according to the determination result. Answering service that performs either one of the recording process of the message and the process of transmitting the e-mail message to the calling terminal by transmitting the mail address of the receiving terminal corresponding to the called number information to the calling terminal A method for confirming the contents of a table that includes number information of an allowable partner permitted to transmit a mail address based on called number information transmitted from the caller terminal at the time of the call, and checking the mail address E-mail address transmission destination determination processing for determining the transmission destination setting status and determination of the mail address transmission destination determination processing Voice Mail Service method, which comprises the result by a process of sending the e-mail address to the calling terminal only to the other party the transmission of e-mail addresses are allowed.

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