JP2006039650A - Response priority order determination device and method therefor - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To determine a priority order for responding to each of several facilities, in which abnormalities simultaneously occur, according to the state of each of the facilities. <P>SOLUTION: When abnormalities are detected in several production facilities, a priority order for responding to each of the production facilities is determined based on databases 3, 4 and 5 and then displayed, and consequently an adequate and quick response can be made to each production facility. Operation information of each production facility is collected and recorded to an operation information database 3, and the operation information is updated. Accordingly, a priority order for responding to each production facility is adequately determined while reflecting the state of each production facility. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a response priority determining apparatus and method for monitoring a plurality of production facilities in a factory and supporting and accelerating the response to those abnormalities.

  As this type of conventional apparatus, there are ones described in Patent Documents 1 and 2, for example. In Patent Document 1, personal information relating to each maintenance worker is stored, the location of each maintenance worker is detected, and when an abnormality occurs in the facility, the abnormal state is determined, and the determined abnormal state, Based on the personal information regarding the maintenance staff and the location of each maintenance staff, the placement of maintenance staff is determined and instructed in accordance with a predetermined placement rule.

In the apparatus of Patent Document 2, management information such as an inspection rank of a worker who visits a customer's building for inspection, a repair rank indicating the difficulty of repairing a malfunctioning equipment, and a skill rank indicating the skill of the worker are stored. Displayed on the display screen of the security company, the person in charge of instruction determines the worker to be dispatched based on each rank on the display screen.
JP-A-7-93020 JP 11-195191 A

  However, in Patent Documents 1 and 2, when an abnormality occurs in several facilities at the same time in an environment in which the situation of each facility changes from moment to moment, an appropriate response to each facility in which an abnormality occurs It was difficult. For example, in a factory, the status of each facility changes from moment to moment, and when an abnormality occurs in several facilities at the same time, the priority of correspondence to each facility according to the status of each facility in which an abnormality has occurred However, we have not decided the priority order for responding to such a situation, and for this reason, the response to equipment with a high priority is delayed, or depending on the situation of each equipment where an abnormality has occurred. The person in charge could not be placed accurately.

  Therefore, the present invention has been made in view of the above-described conventional problems, and when each abnormality occurs in several facilities at the same time, priority is given to responding to each facility according to the situation of each facility in which the abnormality has occurred. It is an object of the present invention to provide a response priority determining apparatus and method capable of determining the order.

  In order to solve the above-mentioned problems, the present invention provides a response priority determining apparatus that determines a priority of response to each production facility that has become abnormal when each abnormality occurs simultaneously in a plurality of production facilities in a factory. , Operation information collection and recording means for collecting and recording the operation information of each production facility in real time, and master information recording means for recording master information used for determining the priority of correspondence to each production facility that has become abnormal, Based on the operation information of each production facility collected and recorded by the operation information collection and recording means, when an abnormality determination means for determining the presence or absence of abnormality of each production facility, and when each abnormality occurs simultaneously in several production facilities Based on the operation information of each production facility collected and recorded by the operation information collection and recording means and the master information of each production facility recorded in the master information recording means, an abnormality occurs. And a corresponding priority determining means corresponding priorities determined output to the production equipment.

  Further, in the present invention, the person-in-charge information recording means for recording the person-in-charge information related to a plurality of persons in charge who respond to each abnormal production facility, and the person in charge when an abnormality occurs in the production facility Based on the person-in-charge information recorded in the information recording means, a person-in-charge determining means is provided for selecting and outputting a person in charge of the abnormal production facility from among the persons in charge.

  On the other hand, the present invention relates to a method for determining the priority of correspondence to each production facility that becomes abnormal when each abnormality occurs simultaneously in a plurality of production facilities in a factory. A step of collecting and recording information in real time, a step of determining the presence / absence of abnormality of each production facility based on operation information of each production facility, and when each abnormality occurs simultaneously in several production facilities For each production facility that has become abnormal, based on the master information used to determine the priority for responding to the production facility and the operation information of the production facility, multiple items related to the production facility are evaluated, and the production facility is comprehensively evaluated. And a step of determining and outputting a corresponding priority order for each production facility based on a comprehensive evaluation of each production facility.

  Further, in the present invention, when an abnormality occurs in the production facility, the abnormality occurred from among the persons in charge based on the person-in-charge information indicating the proficiency level of a plurality of persons in charge of handling the production facility. Select and output the person in charge of the production equipment, and if the person in charge who can take charge of the abnormal production equipment is already in charge of the other production equipment, select the person in charge of the other production equipment. And the step of transferring to the abnormal production equipment.

  According to the present invention as described above, the operation information of each production facility is collected and recorded in real time, and when each abnormality occurs simultaneously in several production facilities, the operation information of each production facility and each production facility are recorded. Based on the master information of the equipment, the priority order for each production equipment that has become abnormal is determined and output. For this reason, it is possible to determine the priority of correspondence to each production facility according to the status of each production facility where an abnormality has occurred, and it is possible to promptly deal with the production facility with a high priority at that time.

  As a specific method for determining the priority order for responding to each production facility that has become abnormal, for each production facility that has become abnormal, a plurality of items related to the production facility can be determined based on the operation information and master information of the production facility. There is a method of evaluating, comprehensively evaluating the production equipment, and determining the priority of correspondence to each production equipment based on the overall evaluation of each production equipment.

  In addition, based on the person-in-charge information, the person in charge of the production equipment that has become abnormal is selected and output from among the persons in charge. Appropriate placement can be performed.

  As a specific method for selecting the person in charge of the production facility that has become abnormal, an abnormality is identified from among the persons in charge based on the proficiency level of multiple persons in charge of the production equipment. If the person in charge who is in charge of the production equipment is already in charge of other production equipment, the person in charge of the other production equipment becomes abnormal. There is a method of transferring to a new production facility.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

  FIG. 1 is a block diagram showing a first embodiment of a corresponding priority determining apparatus according to the present invention. In this response priority determining apparatus 1, each production facility A, B, C,... Of a factory is monitored, and when each abnormality occurs simultaneously in several production facilities, priority is given to the corresponding production facility. Determine the ranking and output.

  The apparatus 1 includes an operation information collection unit 2 that collects operation information of each production facility A, B, C,... In real time, and each production facility A, B, C,. Collected by an operation information database 3 that records operation information, a master information database 4 that stores master information of each production facility A, B, C,..., An importance evaluation item database 5, and an operation information collection unit 2 When the abnormality detection unit 6 detects an abnormality of each production facility based on the operation information of each production facility A, B, C,..., And when abnormality of some production facilities is detected by the abnormality detection unit 6, A priority determination unit 7 that determines the priority order for each production facility based on the information in each of the databases 3, 4, and 5; the production facility operation information collected by the operation information collection unit 2; By the priority determination unit 7 And a display unit 8 for displaying the corresponding priority, etc. for each production facility, which is a constant.

  Note that the apparatus 1 having such a configuration is constructed on, for example, a computer system.

  FIG. 2 illustrates an operation information database 3 including operation information of each production facility A, B, C,. This operation information database 3 includes, for each production facility A, B, C,..., The number of production plans, the current production number, the production facility operation state, the production facility capacity state, the production facility abnormality occurrence date and time, the in-process inventory Type, and the quantity of in-process inventory.

  3A and 3B illustrate the master information database 4. The master information database 4 includes an equipment database 4a organized and stored separately for each production facility A, B, C,... And a process database organized and stored separately for each model A, B, C produced at the factory. 4b. The facility database 4a records the next maintenance plan date and time, the previous maintenance execution date and time, the number of production facilities, the production capacity, the continuous operation time, and the rise time lamp separately for each production facility A, B, C,. The process database 4b records the priority, delivery date, each production process, each production facility used in each production process, and each standard time spent in each production process for each model A, B, C. It is a thing.

  4A and 4B illustrate the importance evaluation item database 5. The importance degree evaluation item database 5 includes an evaluation item database 5a arranged and stored for each item, and an evaluation item-specific equipment importance degree database 5b. The evaluation item database 5a records, for each large item, a large item name, a large item score, at least one small item name included in the large item, a small item score, and a calculation formula for calculating the small item score. It is a thing. Further, the equipment importance database 5b for each evaluation item includes the importance a, b, c indicating the rank of the evaluation, the evaluation criteria for relatively comparing and evaluating the importance a, b, c, and each importance. Each score rate corresponding to a, b, and c is recorded.

  In the evaluation item database 5a, major items include “production progress”, “device inventory”, “maintenance”, “production capacity”, “stop time”, “failure”, and “manufacturing quality”. In addition, there are “progress rate” and “number of production delays” as the small items included in the “production progress” of the large item, and “model priority” as the small items included in the “in-process inventory” of the large item. , “In-process time” and “Delivery date”, and “Subsidiary time” and “Continuous operation time” as sub-items included in “Maintenance”, which are major items. Each included sub-item includes “planned remaining time” and “alternative device”. A sub-item included in the major item “stop time” includes “cumulative stop time” and is included in the major item “failure”. “Severe / Medium / Mild” is a small item, and “Major / Medium / Minor” is a small item included in “Manufacturing quality”.

  Each calculation formula for obtaining the value of each small item selectively uses each information stored in the operation information database 3 and the master information database 4. For example, each calculation formula for obtaining the value of “progress rate” and the value of “number of production delays” uses the number of production plans and the current production number in the operation information database 3. The calculation formula for obtaining the value of “model priority” uses the priority in the process database 4b.

  FIG. 5 is a flowchart showing the monitoring process of each production facility A, B, C,... Next, monitoring processing by the response priority determining apparatus 1 will be described with reference to the flowchart of FIG.

  First, the operation information collection unit 2 collects operation information of each production facility A, B, C,... And records it in the operation information database 3. At this time, the abnormality detection unit 6 monitors the operation information of each production facility A, B, C,... Collected by the operation information collection unit 2, and based on the operation information of each production facility, each production facility It is determined whether or not an abnormality has occurred (step S101). Then, when an abnormality occurs in at least one of the production facilities A, B, C,..., The abnormality detection unit 6 notifies the priority determination unit 7 of at least one production facility in which the abnormality has occurred.

  Upon receiving the notification from the abnormality detection unit 6, the priority determination unit 7 determines whether there is one notified production facility, that is, whether there is one production facility in which an abnormality has occurred. (Step S102). For example, if there is one production facility in which an abnormality has occurred (“= 1” in step 102), the priority determination unit 7 does not need to determine the priority order for handling a plurality of production facilities in which an abnormality has occurred. Therefore, each step S103 to S108 is skipped, the operation status of one production facility in which this abnormality has occurred is read from the operation information database 3, and the operation status and abnormality of one production facility in which this abnormality has occurred. The occurrence is displayed on the display unit 8 (step S109).

  If there are a plurality of production facilities in which an abnormality has occurred (“> 1” in step S102), the priority determination unit 7 sets the evaluation item database in the importance evaluation item database 5 for each production facility in which an abnormality has occurred. Information necessary for each calculation formula for obtaining the value of each small item in 5a is collected from the operation information database 3 and the master information database 4, and the value of each small item is calculated (step S103). And the priority determination part 7 compares the value of each small item between each production equipment in which abnormality has occurred, referring to the equipment importance database 5b for each evaluation item in the importance evaluation item database 5, The importance and scoring rate of each small item are determined for each production facility (step S104). Further, the priority determination unit 7 determines the score of each large item and the score of each small item in the evaluation item database 5a for each production facility where an abnormality has occurred, and the importance and score rate of each small item obtained in step 104. Based on the above, the score of each large item and the score of each small item are calculated, and the total score of each production facility is obtained based on the following equation (1) (step S105).

Total score = Σ (large item score × Σ (small item score × score rate)) (1)
When the priority determination unit 7 obtains the total score of each production facility in which an abnormality has occurred, the priority determination unit 7 determines the priority of correspondence to each production facility in descending order of the total score of each production facility (step S106). And the priority determination part 7 confirms whether there exists the same total score among the total scores of each production facility in which abnormality occurred (step S107), and if there is no same total score (in step S107). “None”), skipping step S108, reading the operation status of each production facility from the operation information database 3, and determining the operation status of each production facility, the occurrence of an abnormality, and the priority of correspondence to each production facility. The information is displayed on the display unit 8 (step S109).

  If there is the same total score (“Yes” in step S107), the priority determination unit 7 compares the importance of each sub-item of each production facility that has the same total score, and determines the overall importance. A higher priority is assigned to the production facility with the higher degree (for example, the one with the greater importance a), and the correspondence priority for each production facility in which an abnormality has occurred is reset (step S108). Then, the operation status of each production facility is read out from the operation information database 3, and the operation status of each production facility, the occurrence of an abnormality, and the priority of correspondence to each production facility are displayed on the display unit 8 ( Step S109).

  FIG. 6 shows a specific example of the processing results of steps S103, S104, S105, and S106.

  Here, it is considered that each production facility A, B, and C has an abnormality, and each production facility A, B, and C obtains a value for each small item in the evaluation item database 5a. Information necessary for the calculation formula is collected from the operation information database 3 and the master information database 4, and the value of each small item is calculated (step S103). For example, as the data necessary for the calculation formula (current production number / number of production plans) for obtaining the value of “progress rate” of production facility A, the number of production plans of production facility A in operation information database 3 ( 600) and the current production number (300) are collected, and the value of “progress rate” (300/600 = 0.5) of the production facility A is calculated. The number of production plans for the production facility B in the operation information database 3 as each piece of information necessary for the calculation formula (number of production plans−current production number) for obtaining the value of “number of production delays” of the production facility B (500) and the current production number (200) are collected, and the value of “production delay number” (500−200 = 300) of the production facility B is calculated. Alternatively, as information necessary for a calculation formula (device type / lot priority) for obtaining the value of “model priority” of the production facility C, the device model (model B) of the production facility C in the operation information database 3 The priority (medium) of the model B in the process database 4b of the master information database 4 is collected, and the value (medium) of the “model priority” of the production facility C is calculated.

  Further, by referring to the equipment importance level database 5b for each evaluation item in the importance level evaluation item database 5, by comparing the values of the small items among the production facilities in which an abnormality has occurred, each production equipment A, B, C Separately, the importance level and scoring rate of each small item are determined (step S104). As described above, the item-by-item facility importance database 5b includes the evaluation criteria for relatively comparing and evaluating the respective importance levels a, b, c indicating the evaluation ranks, and the respective importance levels a, b, c. Each score rate corresponding to each of the importance levels a, b, and c is recorded. Therefore, for example, since the value of “progress rate” of each production facility A, B, C is 50%, 40%, 30%, each production facility A, B, The degree of importance of the “progress rate” of C is determined as c, b, and a, respectively, and the score rate of the “progress rate” of each production facility A, B, and C corresponds to the degree of importance c, b, and a 10 %, 50%, and 100%. In addition, since the value of “production delay” for each production facility A, B, C is 300, 300, 950, each production facility A, B, The importance of C “production delay” is determined as c, c and a, respectively, and the score of “production delay” of each production facility A, B and C corresponds to each importance c, c and a 10%, 10%, and 100%. Alternatively, since the “model priority” values of the production facilities A, B, and C are high, medium, and medium, the relative comparison evaluation of these values indicates that the “equipment priority” of each production facility A, B, and C The priority of “model priority” is determined as a, c, c, respectively, and the score rate of “number of production delays” of each production facility A, B, C is 100% corresponding to each importance a, c, c 10% and 10% are determined.

  Further, for each production facility A, B, and C, each large item is scored based on the score of each large item and the score of each small item in the evaluation item database 5a, and the importance and scoring rate of each small item obtained in step 104. The score of the item and the score of each small item are calculated, and the total score of each production facility is obtained based on the above formula (1) (step S105). For example, for the production facility A, the “progress rate” score (5) is multiplied by the score rate (10%) to obtain the “progress rate” score (0.5), and the “production lag” score ( 3) and the score rate (10%) are multiplied to obtain the score (0.3) for “production delay”, and the score (5) for “production progress” is calculated based on the above formula (1). The score (4) of “production progress” is obtained by multiplying the sum (0.8) of the score (0.5) of “rate” and the score (0.3) of “number of production delays”. The score of each other large item is obtained in the same procedure. Then, the scores of all large items are added to obtain a total score (117). For production facility B, the “progress rate” score (5) is multiplied by the scoring rate (50%) to obtain the “progress rate” score (2.5), and the “production lag” score ( 3) and the score rate (10%) are multiplied to obtain the score (0.3) for “production delay”, and the score (5) for “production progress” is calculated based on the above formula (1). The score (14) of “production progress” is obtained by multiplying the sum (2.8) of the score (2.5) of “rate” and the score (0.3) of “number of production delays”. The score of each other large item is obtained in the same procedure. Then, the scores of all major items are added to obtain a total score (58.9). Alternatively, for the production facility C, the “progress rate” score (5) is multiplied by the score rate (100%) to obtain the “progress rate” score (5), and the “production delay” score (3) Is multiplied by the score rate (100%) to obtain the score (3) for the “production delay”, and the score (5) for the “production progress” is scored for the “progress rate” based on the above formula (1). The score (40) of “production progress” is obtained by multiplying (5) by the sum (8) of the score (3) of “number of production delays”. The score of each other large item is obtained in the same procedure. Then, the scores of all major items are added to obtain a total score (88.3).

  Furthermore, the priority order for each production facility A, B, C is 1, 3, 2 in the descending order of the total score (117, 58.9, 88.3) of each production facility A, B, C. (Step S106).

  In this case, since there is no identical total score among the total scores of the production facilities A, B, and C (“None” in step S107), step S108 is skipped, and each of the production facilities A, B, and C is skipped. The operating status is read out from the operating information database 3, and the operating status of each production facility A, B, C, the occurrence of an abnormality, and the priority of correspondence to each production facility are displayed on the display unit 8 (step S109).

  As described above, in this embodiment, when an abnormality is detected in several production facilities, the priority order for each production facility is determined and displayed based on each database 3, 4, and 5. It is possible to respond to production facilities accurately and promptly. In addition, the operation information of each production facility is collected and recorded in the operation information database 3, and this operation information is updated, so that the priority of the response to each production facility is applied while reflecting the status of each production facility. It can be determined accurately.

  FIG. 7 is a block diagram showing Embodiment 2 of the corresponding priority order determining apparatus of the present invention. In the corresponding priority determining apparatus 11, as in the apparatus 1 of FIG. 1, each production facility A, B, C,... In the factory is monitored. In addition to determining and outputting the corresponding priority order for each production facility, a plurality of maintenance personnel are appropriately assigned to each production facility and restored by each maintenance personnel. Support the work.

  In addition to the same configuration as the apparatus of FIG. 1, this apparatus 11 has recorded a maintenance staff database 12 in which information of a plurality of maintenance staff is recorded, and support information for assisting the repair work of the maintenance staff. Correspondence case work procedure database 13, maintenance person placement determination unit 14 that determines the placement of maintenance personnel based on information in maintenance person database 12, and search for support information from correspondence case work procedure database 13 and support A support information search / registration unit 15 for registering information and a support information display input unit 16 for inputting / outputting and displaying support information are provided.

  Note that the apparatus 11 having such a configuration is also constructed on a computer system, for example, as with the apparatus 1.

  FIG. 8 illustrates the maintenance person database 12. The maintenance staff database 12 has the maintenance staff A, B, C, and so on, the maintenance staff's arrangement status, the overall score, and the production facilities A, B, C, which are the breakdown of the overall score, different proficiency levels. Recorded.

  The response case work procedure database 13 is a database in which specific work for restoring a production facility that has become abnormal is registered separately for each production facility A, B, C,.

  FIG. 9 is a flowchart showing the monitoring process of each production facility A, B, C,... Next, monitoring processing and arrangement processing by the response priority determining apparatus 11 will be described according to the flowchart of FIG.

  First, according to the flowchart of FIG. 5, some abnormalities in the production facilities are detected, the correspondence priority order of each production facility is determined and displayed, and the correspondence priority order of each production facility is determined from the priority determination unit 7 to the maintenance staff. The placement determining unit 14 is notified. When the maintenance person placement determination unit 14 is notified of the priority order of correspondence of each production facility, the maintenance person assignment determination unit 14 selects the production facility with the highest priority (step S201).

  Then, the maintenance person placement determination unit 14 refers to the maintenance person database 12, and the maintenance person in which the proficiency level of the production facility selected in step S201 is equal to or higher than the learning reference value and the arrangement state is none. Searcher (step S202), determine whether or not there is a corresponding maintenance person (step S203), and if there is a corresponding maintenance person ("Yes" in step S203), one relevant maintenance person A person is selected for the restoration work of the production facility (step S204). For example, if there is one corresponding maintenance person, this maintenance person is selected. If there are a plurality of maintenance personnel in charge, the person in charge with the lowest overall score is selected from the corresponding maintenance personnel. This means that the person in charge with a high overall score can respond to more abnormalities in production facilities, and if the person in charge with a high overall score is left, it is possible to respond to abnormalities in other production facilities. This is because the property becomes higher.

  Furthermore, when the maintenance person arrangement determination unit 14 selects one corresponding maintenance person, the maintenance person and the production facility selected in step S201 are notified to the support information search and registration unit 15. The support information search / registration unit 15 displays the person in charge of maintenance on the support information display input unit 16 (step S205), searches the corresponding case work procedure database 13 for support information regarding the dissemination work of the production facility, The support information is displayed on the support information display input unit 16 (step S206). In accordance with the display of support information regarding maintenance personnel and production facility dissemination work by the support information display input unit 16, the maintenance personnel are arranged in the production facility and the production facility is disseminated.

  When the abnormality of the production facility is resolved and the production facility is restored, the content of the restoration work is recorded in the corresponding case work procedure database 13 through the support information display input unit 16 as the support information related to the production facility. In preparation for the next abnormality of the production equipment (step S207).

  If there is no relevant maintenance person (“None” in step S203), the maintenance person placement determination unit 14 refers to the total score (illustrated in FIG. 6) of the production equipment selected in step S201. It is determined whether or not the total score is greater than or equal to the important reference value (step S208). For example, if the total score is not greater than or equal to the important reference value (“less than” in step S208), the maintenance staff placement determination unit 14 does not need to immediately respond to the abnormality in the production facility because the production facility is not important. For this reason, the correspondence priority of this production facility is updated to the last rank, and a maintenance person corresponding to this production facility is waited (step S209).

  If the total score is greater than or equal to the important reference value (“above” in step S208), the maintenance staff placement determining unit 14 refers to the maintenance staff database 12 because this production facility is important. Search for all maintenance personnel who have no placement status, and at least one of all maintenance personnel without this placement status, all production equipment that has a proficiency level equal to or greater than the learning standard value, that is, at least If there is a maintenance staff who has already extracted all the production facilities that one person can sufficiently handle and has already performed restoration work for any of the extracted production equipments, all those who have already done this restoration work The maintenance personnel whose proficiency level of the production facility selected in step S201 is equal to or greater than the proficiency standard value are searched from among the maintenance personnel (step S210), and it is determined whether or not there is a corresponding maintenance personnel ( Step S211). If there is a corresponding maintenance person (“Yes” in step S211), the relevant maintenance person is transferred and arranged for the restoration work of the production facility selected in step S201, and the corresponding maintenance person is restored. In order to newly arrange other maintenance personnel who can sufficiently correspond to the other production facilities to other production facilities that were working, select the appropriate maintenance personnel and other maintenance personnel, The corresponding maintenance staff, other maintenance staff, and the production equipment selected in step S201 are notified to the support information search / registration unit 15 (step S212).

  The support information search / registration unit 15 displays the corresponding maintenance staff, other maintenance staff, the production equipment selected in step S201, and the like on the support information display input section 16 (step S205), and spreads the production equipment. Support information related to the work is retrieved from the corresponding case work procedure database 13 and displayed on the support information display input unit 16 (step S206). In accordance with this display, the corresponding maintenance person is transferred and arranged for the restoration work of the production equipment selected in step S201, and the other maintenance equipment that the relevant maintenance person has been carrying out the restoration work. Other maintenance personnel who can sufficiently cope with the production facilities are newly arranged.

  Then, the contents of the recovery work of the production facility are recorded as support information related to the production facility in the corresponding case work procedure database 13 through the support information display input unit 16 to prepare for the next abnormality of the production facility (step S207). .

  If there is no relevant maintenance person (“No” in step S211), the maintenance person arrangement determination unit 14 determines that the proficiency level of the production facility selected in step S201 from the maintenance persons is equal to or higher than the learning reference value. Search for all other production facilities that have already been restored by the maintenance staff, and compare the total score of the production facilities selected in step S201 with the total score of all the other production facilities (step In step S213, it is determined whether there is another production facility whose total score is lower than the production facility selected in step S201 (step S214). For example, if there is another production facility with a lower total score ("Yes" in step S214), this production facility is selected, and if there are other multiple production facilities with a lower total score, Another production facility having the largest difference in the total score from the production facility selected in step S201 is selected. Then, the maintenance person placement determination unit 14 transfers and places the maintenance person in charge of the other selected production equipment for the restoration work of the production equipment selected in step S201, and the other selected one equipment. The correspondence priority of the production facility is updated to the last rank, and it is determined to wait for the maintenance person corresponding to the other one production facility (step S215).

  However, if the remaining time until the other selected production equipment is restored is less than a certain time, the maintenance staff will be in charge after the restoration of the other selected production equipment is completed. Is placed in the production facility selected in step S201.

  Thereafter, the process proceeds to steps S205 to S207, and the maintenance personnel to be transferred and the production equipment selected in step S201 are displayed on the support information display input unit 16, and support information regarding the dissemination work of the production equipment is displayed. Is searched from the corresponding case work procedure database 13, this support information is displayed on the support information display input unit 16, and the content of the recovery work of this production facility is set as support information regarding the production facility via the support information display input unit 16. Are recorded in the response case work procedure database 13 to prepare for the next abnormality of the production facility.

  If there is no other production facility with a lower total score (“None” in step S214), the corresponding priority of the production facility selected in step S201 is set to the last rank, and this production facility The maintenance person in charge corresponding to is waited (step S209).

  For example, it is assumed that an abnormality occurs in the production facility A and the person in charge of maintenance of the production facility A is determined. Referring to the maintenance person database 12, only the maintenance person B has the arrangement status, and the proficiency level of the maintenance person B for the production facility A is 2.

  If the proficiency standard value is set to 2, the proficiency level of the maintenance person B is equal to or higher than the proficiency standard value ("Yes" in step S203), and therefore the maintenance person B is placed in the production facility A. (Step S204).

  If the learning standard value is set to 3, the level of proficiency of the maintenance person B is less than the learning standard value (“None” in step S203), and therefore the total score of the production equipment A is greater than or equal to the important standard value. It is determined whether or not there is (step S208), and if the total score is not greater than or equal to the important reference value (“less than” in step S208), the maintenance person corresponding to the production facility A is waited (step S209). .

  If the total score is greater than or equal to the important reference value (“above” in step S208), the production facilities B and C having the familiarity level of the maintenance person B as the learning reference value are extracted, and the production facilities B and C are extracted. The maintenance workers A and C who are performing the restoration work are extracted, and the maintenance worker A whose proficiency level of the production facility A is equal to or higher than the learning standard value is selected (“Yes” in steps S210 and S211). Then, the maintenance worker A is transferred from the production facility B to the production facility A, and the maintenance worker B is allocated to the production facility B (step S212).

  Also, if there is no corresponding maintenance worker (“No” in step S211), other production facilities that have already been restored by maintenance personnel whose proficiency level of production facility A is 3 or more are listed. The total score of the production facility A is compared with the total score of each other production facility (step S214), and if there is another production facility whose total score is lower than that of the production facility A (“Yes” in step S214). ), A maintenance person in charge of another production facility having a lower total score is transferred and placed for restoration work of the production equipment A, and a maintenance person corresponding to the other production equipment having a lower total score is waited (step) S215).

  If there is no other production facility with a lower total score (“none” in step S214), the maintenance staff corresponding to the production facility A is waited (step S209).

  As described above, in the present embodiment, when an abnormality is detected in some production facilities, not only the corresponding priority order for each production facility is determined and displayed based on each database 3, 4, and 5, but also displayed. Since maintenance personnel who can handle production facilities are selected and assigned or transferred, even if multiple abnormalities occur simultaneously in multiple production facilities, it is possible to respond appropriately to abnormalities in each production facility. .

It is a block diagram which shows Example 1 of the corresponding | compatible priority order determination apparatus of this invention. It is a figure which illustrates the operation information database in the corresponding | compatible priority order determination apparatus of FIG. (A) And (b) is a figure which illustrates the installation database and process database of a master information database in the corresponding | compatible priority order determination apparatus of FIG. (A) And (b) is a figure which illustrates the evaluation item database of the importance evaluation item database in the corresponding | compatible priority order determination apparatus of FIG. 1, and the equipment importance database classified by evaluation item. It is a flowchart which shows the monitoring process of each production facility performed by the corresponding | compatible priority order determination apparatus of FIG. It is a figure which illustrates the processing result of each step S103, S104, S105, and S106 in the flowchart of FIG. It is a block diagram which shows Example 2 of the corresponding | compatible priority order determination apparatus of this invention. It is a figure which illustrates the maintenance person database in the response | compatibility priority determination apparatus of FIG. It is a flowchart which shows the monitoring process of each production facility performed by the corresponding | compatible priority determination apparatus of FIG. 7, and the arrangement | positioning process of a maintenance person in charge.

Explanation of symbols

1, 11 Correspondence priority order determination device 2 Operation information collection unit 3 Operation information database 4 Master information database 5 Importance evaluation item database 6 Abnormality detection unit 7 Priority determination unit 8 Display unit 12 Maintenance staff database 13 Correspondence case work procedure database 14 Maintenance Personnel Placement Determination Unit 15 Support Information Search Registration Unit 16 Support Information Display Input Units A, B, C, ... Production Equipment

Claims (4)

In the response priority determining device that determines the priority of response to each production facility that has become abnormal when each abnormality occurs simultaneously in multiple production facilities in the factory,
Operation information collection and recording means for collecting and recording operation information of each production facility in real time;
Master information recording means for recording master information used to determine the priority order of correspondence to each production facility that has become abnormal,
An abnormality determining means for determining the presence / absence of an abnormality of each production facility based on the operation information of each production facility collected and recorded by the operation information collecting / recording means;
Based on the operation information of each production facility collected and recorded by the operation information collection and recording means and the master information of each production facility recorded in the master information recording means when each abnormality occurs simultaneously in several production facilities. And a response priority determining means for determining and outputting a response priority for each production facility that has become abnormal. Person-in-charge information recording means for recording person-in-charge information related to a plurality of persons in charge of handling each abnormal production facility;
The person in charge of selecting and outputting the person in charge of the abnormal production equipment from each person in charge based on the person in charge information recorded in the person in charge information recording means when an abnormality occurs in the production facility The apparatus according to claim 1, further comprising a person determination unit. In the response priority determination method for determining the priority of response to each production facility that becomes abnormal when multiple abnormalities occur simultaneously in multiple production facilities in the factory,
Collecting and recording operational information of each production facility in real time;
Determining whether there is an abnormality in each production facility based on the operation information of each production facility;
When several abnormalities occur in several production facilities at the same time, production is performed based on the master information used to determine the priority order for the production facilities and the operation information of the production facilities for each production facility that has become abnormal. Evaluating a plurality of items related to the equipment, comprehensively evaluating the production equipment, and determining and outputting a priority order of correspondence to each production equipment based on the overall assessment of each production equipment. To determine the priority of correspondence. The person in charge of the abnormal production equipment among the persons in charge based on the person-in-charge information indicating the proficiency level of multiple persons in charge of handling the production equipment when an abnormality occurs in the production equipment Selecting and outputting,
Including a step of transferring the person in charge of the other production equipment to the production equipment that has become abnormal if the person in charge who can take charge of the abnormal production equipment is already in charge of other production equipment. The method for determining the priority of correspondence according to claim 3.

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