JP2005276148A - Supplement inquiry system and supplement supply device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a management server, system and program capable of making an inquiry about user's health condition by use of a device connectable to a network, such as a cellular phone or computer terminal, receiving supplement information in accordance with a condition from a server system, and making a diagnosis to a purchaser about purchaser's health condition. <P>SOLUTION: A supplement purchase method comprises a step of making an inquiry about a health condition of the day through connection by a customer with a cellular phone, personal computer or the like to a center, a step of constituting a component formulation database beforehand for results of respective inquiries, a step of transmitting formulation data in bar code format to the customer's cellular phone, personal computer or the like, a step of reading formulation data by a vending machine for supplement supply, a step of formulation by the vending machine for supplement supply on the basis of read data, a step of transmitting the read bar codes to the center to analyze sales, and a step of transmitting information of supplement consumption in the vending machine. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a system for analyzing sales information by providing appropriately prescribed dietary supplements (supplements) with a cup-type vending machine by interrogating the physical condition and health of customers (users). is there.

  Conventionally, products prepared in advance have been sold one after another, but supplement purchasers have not been able to purchase individual supplements according to their health conditions.

  Moreover, there are few means for grasping supplements according to the health condition of the purchaser. Although there is a method of formulating an appropriate supplement according to the health condition of the purchaser, there is a problem in that the interview and the formulation are not automated and labor costs are required.

  Furthermore, purchase places are increasing year by year and it has been sold at convenience stores, etc., but since the types are limited, places where you can purchase supplements that match the health condition of the purchaser are limited. It was.

  Therefore, the present invention interrogates the health status of the supplement purchaser using a device that can be connected to a network such as a mobile phone or a computer terminal, receives supplement information corresponding to the symptom from the server system, and purchases it. Management servers, systems, and programs that can provide interviews to users.

  It is another object of the present invention to provide a supplement supply device that can supply a plurality of types of supplements in accordance with the symptoms of the purchaser by freely changing the formulation using a cup-type vending machine.

  The invention according to claim 1 is server construction means for enabling a user to connect to a management server from a mobile phone, a personal computer, or the like. The means for connecting to the server requires member registration and authentication. As for network connection, for example, there is a telephone line, the Internet, etc., but any network connection can be used as long as it can be connected to the network.

  The “user” here includes not only a person who is thinking about purchasing supplements using an inquiry (question) system, but also a person who uses an inquiry (question) system to grasp symptoms.

  Further, the invention according to claim 2 is means for making rules on supplement components that have been elucidated in advance according to symptoms and registering the formulation pattern in the database of the supplement formulation system. The ruled blending patterns are preferably managed by numbers.

  Here, the “supplement blending system” is a system having a feature of registering a ruled component of the supplement component in a database and searching for the registered recipe.

  The invention according to claim 3 is the database searching means according to claim 2, wherein the user uses a mobile phone or a personal computer terminal, etc., based on the current physical condition and past diseases. It is means for conducting an inquiry (question) and searching for the corresponding recipe from a database in which the results of the inquiry are made into rules.

  The "questioning (questioning) system" here refers to the symptom in order to purchase the supplement in the form of questions, the user connects and authenticates to the server from the mobile phone and personal computer terminal via the network, This system has the feature of sending the answer results to the user.

  The invention according to claim 4 is the rule formation of the supplement component according to claim 2, wherein the number of questions to the user (questions) is minimized by the communication environment, and the result of the inquiry is given to the user. It is a means for preparing supplements with the minimum necessary question steps without bothering the user. In this case, the number of question steps is preferably 3 to 5, but the number of questions is not limited.

  Further, the invention according to claim 5 is to search for a corresponding recipe according to a result of an inquiry (question) by a user using the inquiry system, and register / generate it as combination recipe identification information in a one-dimensional or two-dimensional barcode. And means for transmitting the recipe information to the user's mobile phone or personal computer terminal. In addition to the one-dimensional or two-dimensional barcode, the user can be provided with a means for checking the content of the composition on a screen of a mobile phone, a personal computer terminal, or a paper medium.

  Here, the “combination recipe identification information” is information in which necessary ingredients such as chitosan and tryptophan and contents of intake are registered for a user who has selected hangover and fatigue, for example.

  In addition, the invention according to claim 6 is the combination recipe identification information according to claim 5, wherein not only the combination recipe information but also the member number is included in the combination recipe identification information, so that the member number and the management server are included. This is means for identifying a user from the user information registered in.

  The “user information” here means that the user needs to register user information in the member management system when using the inquiry system. As user information to be registered, for example, information that can specify a user, such as a user name, sex, and e-mail address, may be used. It is even better if there is a past physical condition or disease information.

  The invention according to claim 7 is a supplement supply device, which is normally supplied by a cup-type vending machine, so that the supplement can be discharged by a cup-type vending machine in the same state at any time. It is characterized by means for adjusting viscosity and storage stability and a manufacturing method.

  The “cup type vending machine” here does not have a sales function for aluminum cans, steel cans, plastic bottles, etc., and is limited to sales only for cups. The supplement stored in the vending machine is stored in a liquid or powder state and is provided to the user by mixing with water, hot water, or the like.

  In addition, the invention according to claim 8 is a mechanism in which a supplement is supplied by a user using the inquiry system by holding the recipe information that is an inquiry result over a cup-type vending machine. It is characterized by means for injecting only a designated supplement injection time of a necessary supplement by a computer inside the cup type vending machine based on the recipe identification information and a control method for the injection time.

  The invention according to claim 9 is the cup type vending machine according to claim 7, wherein the internal computer accumulates (accumulates) the used supplement capacity stored in the cup type vending machine. If the capacity exceeds a certain level, the internal computer transmits a supplement supply request to the cup type vending machine management center using the communication line means, and the ID number unique to the vending machine is It is characterized by means for adding to information. The communication line at this time is not limited to a telephone line or the Internet, and it is sufficient that information can be sent to the cup type vending machine management center.

  The invention according to claim 10 is the cup-type vending machine according to claim 7, and the installation location of these cup-type vending machines is limited to indoors, but is installed in a place such as a building or a store. It is preferable. The cup vending machine is managed by the cup vending machine management center, and each cup vending machine is assigned a unique ID, and state management is performed by associating the ID with data. It is a cup-type vending machine management center server system with the characteristics that can be.

  Here, the “cup type vending machine management center” is a management center that collectively manages the raw material of the supplement and the cup type vending machine information. At this time, the supplement replacement work to the cup type vending machine may be an individual or a corporation other than the management center.

  The invention according to claim 11 is a supplement management system for processing a replenishment request for the cup-type vending machine according to claim 9 and means for receiving the replenishment request and the received request.

  Here, the “supplement management system” is a management system capable of grasping the manufacture and stock status of supplements.

  The invention according to claim 12 includes a barcode reader built in the cup-type vending machine, reads a barcode on the screen of a mobile phone or a paper medium, and uses the read barcode information to identify an individual and mix recipe It has the characteristic that the identification information can be decoded.

  The “bar code reader” here reads compound recipe identification information. However, if the compound recipe identification information is not represented by a bar code, it may be anything that can read the identification information.

  In the invention according to claim 13, when a user purchases a supplement with a cup-type vending machine, the recipe information for identifying the recipe and the membership number are recorded in the cup-type vending machine, and sales management is performed by the communication method. This system has a feature that transmits information to the sales management server of the system and stores the information in the sales management server.

  The “sales management system” here is a server system that manages the purchase history of supplements. Analysis by sales management system can be used for sales promotion activities.

  The invention according to claim 14 is characterized in that the membership number is utilized when the membership number is utilized to promote sales such as a campaign. The membership number is not limited to lottery and may be used in various cases.

  Furthermore, the invention according to claim 15 provides an ordering system in which an order can be ordered from a mobile phone, a personal computer or the like using an Internet line in order to regularly use supplements that the user wants to drink at home based on the results of user inquiry. . Supplements are provided to users in liquid or solid form.

  The effect of the present invention is that the health condition of the supplement purchaser can be inquired using a mobile phone or an inquiry terminal, and the supplement according to the symptom can be notified to the purchaser. By supplying supplements, anyone can use them anytime.

  FIG. 1 is a conceptual diagram showing the configuration of a supplement inquiry system according to the present invention. A cellular phone 100 and a personal computer 110 represent user input and access devices. The inquiry system management center 120 includes a plurality of systems and a plurality of databases. As shown in FIG. 1, the supplement inquiry system 123 requires the user to have the mobile phone 100 or the personal computer 110 connected to the inquiry system management center 120 via a network.

  As for the use of the system, the customer system 126 can be accessed through the member management system 121 in the inquiry system management center 120, and the inquiry system can be used after performing member authentication. The use of the supplement interview system is not limited to a mobile phone or a personal computer, and any supplemental interview system can be used as long as it can be connected to the network and can display the supplement interview system screen.

  Member authentication is required for using the supplement inquiry system. However, when a proof is given, an ID and a password must be entered. If the member is not registered, the member management system 121 needs to register the member. For member registration, the user is requested to input necessary information on the screens of the mobile phone 100 and the personal computer 110. However, as for the information to be entered, in order to reduce the burden on the user's input, it is assumed that the minimum necessary information is entered. For example, information such as ID, postal code, date of birth, past disease information, and mail address. The registered information is registered in the customer data 126 as member data. If you have already registered as a member, you can use the inquiry system by entering the notified ID and password. Member registration necessary for issuing ID and password is only the first time.

  In addition, a user can arbitrarily register an ID necessary for authentication. The password is automatically created by the member management system 121 at the time of registration, and the password determined for the member is notified by the screen of the mobile phone 100 and the personal computer 110 and by e-mail. In addition, when the member loses the ID and password, the member management system 121 has a function of notifying the member again by inputting an e-mail address using the confirmation function.

  Next, FIG. 2 is a diagram showing the configuration of the cup type vending machine. The cup type vending machine 200 includes a basic product 210, a reading device 220, an extraction port 230, and a charge input port 240. The number of standard items is arbitrarily set according to the size of the cup type vending machine 200. The reading device 220 has a built-in bar code reader, but some has a touch panel type personal computer so that the screen can be guided. The extraction port 230 extracts the corresponding supplement into a cup and supplies it to the user.

  Next, FIG. 3 is a flowchart showing a process from inquiry to recipe search and answering a result to the user. A user who becomes a member can authenticate the member management system 121 using the mobile phone 100 and the personal computer 110, and can use the supplement inquiry system 123 if there is no problem. In the supplement inquiry system 123, a question step 300 is provided on the screens of the mobile phone 100 and the personal computer 110, which are user input devices, as shown in FIG. As for the answer to the question step 300, some answer candidates are displayed in advance on the screen so that the corresponding answer can be selected. For example, contents such as “hangover”, “stomach hurts”, “coldness” are prepared in advance for the question step “How are you feeling now?” So that the user can select the corresponding answer. It has become. The number of questions and the number of answers are preferably 3 to 5, but the number of questions and the number of answers are not limited.

  The supplement inquiry system 123 and the supplement combination system 122 are linked to each other, and receives the user's answer from the supplement inquiry system 123 to the supplement combination system 122. The supplement blending system 122 creates blending recipe identification information 310 corresponding to the answer data 301 by referring to the recipe data 124 based on the answer data 301 and displays it on the mobile phone 100 and the personal computer 110 as the inquiry result answer 302.

  In addition, the recipe number 125 is added to the recipe content in the recipe data 125, and the recipe identification information 310 is created by combining the patterns. The content of the combination recipe identification information 310 is, for example, a user who has selected hangover or fatigue and registered necessary components such as chitosan and tryptophan and content of ingestion pattern numbers.

The recipe information 310 is converted into a barcode as shown in FIG. 4 and displayed on the mobile phone 100 and the personal computer 110. In FIG. 4, the display is a one-dimensional barcode 400 and a two-dimensional barcode 410 (QR code). However, not only the barcode but also recipe recipe identification information 310 is incorporated in the cup-type vending machine 200 shown in FIG. 2. Any barcode can be used as long as it can be recognized by the existing reader 220. For example, the combination recipe identification information 310 may be read using a function such as an infrared ray or Bluetooth of the mobile phone 100 or an RFID (non-contact IC tag).

  Next, the recipe information that is registered in the barcode shown in FIG. 4 is registered, and the contents of the identification information include the recipe number, intake amount, and member number. These pieces of identification information are encrypted, making it difficult to determine the contents even if the information is simply read. Note that the description of encryption is omitted.

  When the supplement inquiry system 123 is used by a member, the member management system 121 and the sales management system 124 can perform analysis. For example, analysis such as popular supplement analysis, usage location analysis, usage frequency analysis, and the like can be performed to narrow down the type of stock solution incorporated in the cup-type vending machine and to make use of it for sales activities.

  Furthermore, the member using the supplement interview system 123 can understand the interview results not only in the recipe information 310 but also on the screen of the mobile phone 100 and personal computer 110, such as pattern numbers, formula supplements, and supplement explanations. As shown on the screen. Displaying these pieces of information can give the user a sense of security. For example, if vitamin C is contained in the supplement, “Vitamin C deficiency is a“ scurvy ”that bleeds from various parts of the body. Vitamin C is involved in the synthesis of a protein called collagen that connects cells. Therefore, if there is a shortage, the blood vessel wall will loosen and bleeding will occur. " This allows the user to drink supplements more safely.

  As for the supply of supplements, the user purchases supplements by using the cup-type vending machine 200 shown in FIG. 2 on the basis of the combination recipe identification information 310 received by the inquiry result answer 302. In the supplement purchase method, according to the screen instruction of the reading device 220, the supplement is extracted from the extraction port 230 when the displayed recipe charge information is placed over the reading device 220. Since the supplement is tasteless and odorless, a stock form with some taste is set in the cup-type vending machine 200 in advance, and the user selects a favorite stock solution at the time of purchase to make a supplement form that is easy to drink. .

  Next, the cup-type vending machine 200 analyzes the data content received from the reading device 220 and analyzes the necessary supplement type and injection amount, and injects supplements accordingly. In this case, the injection amount is adjusted by time.

  Next, FIG. 5 is a conceptual diagram showing the configuration of the cup-type sales management system and the management center in supplement supply. As shown in FIG. 5, the cup type vending machine 500 is installed in a corporate building or an indoor store. The supplement factory 510 manufactures, manages, and replenishes a supplement stock solution. The cup-type vending machine management center 520 is a management center that manages the supplement usage status of the cup-type vending machine 500 and vending machines. The cup-type vending machine management center 520 includes a plurality of systems and a plurality of databases. Furthermore, as shown in FIG. 5, each environment is connected to the network.

  The information of the cup type vending machine management center 520 exchanges data with the inquiry system management center 120 through a network, but the cup type vending machine management center 520 and the inquiry system management center 120 may be in the same place.

  The cup-type vending machine 500 stores the supplement usage inside, and connects to the sales management system 521 at a certain time or when a certain amount of supplement is used, and the cup-type vending machine ID, usage amount. Notification of. Based on the received information, the sales management system 521 checks the supplement stock from the supplement stock data 524 in cooperation with the supplement management system 522. The operating company data 525 is searched from the cup type vending machine ID, and the supplementary company (or supplement factory 510) is requested to supply supplements. The company in charge (or supplement factory 510) receives the supplement from the supplement factory 510 and replenishes the cup-type vending machine 500 with supplements.

  The supplement factory 510 manufactures, manages, and replenishes, but the supplement may be outsourced to another individual or corporation.

  Regarding the network connection of the cup type vending machine 500, there are an online DoPa method, an online PHS method, an online SS wireless method, etc., but it is preferable to determine the method according to the installation environment. In places where network connection is not possible, the manager in charge periodically checks the cup-type vending machine using a handy terminal or the like.

  In addition, the network connection time for the cup vending machine 500 to connect to the cup vending machine management center 520 is determined arbitrarily and there is no problem, but it is preferable to use it at night when usage is low.

  Furthermore, the information content that the cup-type vending machine 500 transmits to the cup-type vending machine management center 520 includes daily supplement usage, compounding recipe identification information, and user information. The supplement usage and recipe information are stored in the sales management system 124 shown in FIG. 1 and used as future sales information. From this information, it will be possible to analyze the product lineup and supplement replenishment cycle. Further, by linking user information with the member management system 121 shown in FIG. 1, it is possible to grasp member preferences and member trends. Utilization of these information is important data for grasping market trends.

  As a method of utilizing the member information accumulated in the inquiry system management center 120, a method of drawing for members who purchased supplements when conducting campaigns for the purpose of sales promotion, distribution of presents according to the number of uses, new Market information such as product guidance, questionnaires, mail distribution, etc. can be performed.

  In addition, an ordering system can be created for members and non-members so that supplements that they want to drink can be used regularly at home, and can be ordered from a mobile phone or personal computer using an Internet line. Provide a place. In such a case, a system is also provided that allows the user to purchase by simply entering an inquiry result number.

  Configuration diagram showing supplement interview system and management center   Configuration diagram showing a configuration example of a cup-type vending machine   Flow chart showing the process from inquiry to sending the answer result to the user   Barcode type indicating the type of identification information   Example of a block diagram showing a cup-type vending machine and management center

Explanation of symbols

DESCRIPTION OF SYMBOLS 100 ... Mobile phone 110 ... Terminals, such as a personal computer 120 ... Configuration diagram of the management center of an inquiry system 121 ... Member management system 122 ... Supplement combination system 123 ... Supplement inquiry system 124 ... Sales management system 125 ... Compound recipe data 126 ... Customer data 127 ... Interview history data 128 ... Other data 200 ... Overall view of cup-type vending machine 210 ... Standard supplement 220 ... Bar code reader 230 ... Cup extraction port 240 ... Charge input port 300 ... Question step 301 ... Interview result receiving means 302 ... Search result transmission means 310 ... Recipe recipe search means 400 ... Recipe identification information (one-dimensional barcode)
410 ... Recipe identification information (two-dimensional barcode)
DESCRIPTION OF SYMBOLS 500 ... Cup type vending machine 510 ... Supplement manufacturing and replenishment factory 520 ... Configuration diagram of cup type vending machine management center 521 ... Vending machine management system 522 ... Supplement management system 523 ... Vending machine data 524 ... Supplement stock data 525 ... Operating company data 526 ... Other data

Claims (15)

  A server system connectable to the Internet, which enables Internet connection from a mobile phone, a personal computer terminal or the like.   A database system in which basic supplement components are ruled, and the components of the administration supplement corresponding to the human health condition that has been elucidated in advance are ruled.   When connected via the Internet connection from the user's mobile phone or personal computer terminal, etc., an inquiry means for receiving the answer items in the form of an inquiry based on the user's physical condition, past illness, and the result of the inquiry A system that searches for recipes from a database that is ruled.   A database organization method of supplement components necessary to minimize the number of user interviews and obtain results according to the user's health condition.   Conversion means for converting the recipe information into a one-dimensional or two-dimensional barcode and transmitting it to the user, and transmission means for transmitting it to a mobile phone or personal computer terminal connected via the Internet.   A server system for identifying a user, in which a member number is built in an identification bar code to be issued. A server system and means for identifying an individual from an identification barcode on a server by linking member information and the identification barcode when issuing the identification barcode.   Means for adjusting viscosity and storability so that the supplement stock solution can be supplied by a cup-type vending machine, and a method for producing the same.   A method for supplying a supplement, which is a means for injecting a liquid or powdered supplement by a built-in computer for a specified injection time, and a method for manufacturing the same.   When the volume of liquid or powder supplement used is accumulated and becomes a value above a certain value, a means for the supplemental computer to send a supplement supply request to the management center using the communication line means and an ID unique to the vending machine Means for adding a number to the information.   A management center server system that manages the location of vending machines and the types of supplements in the vending machines.   Server system means and management system that receives internal supplement requests from each vending machine.   Means that incorporates a barcode reader or the like in a vending machine, reads the identification barcode on the screen of a mobile phone or a paper medium, and means that decodes individual identification and supplement component combination instructions from the identification barcode read.   A server system that records the component composition number and membership number sold and sends them to the sales management center using communication means built in the vending machine.   A means of lottery based on the issued barcode number when conducting a campaign for the purpose of sales promotion.   An ordering means and system that allows customers to order supplements that they want to drink at home based on the results of their interviews using a mobile phone or personal computer using an Internet line.

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