JP3816326B2 - Device for providing drug-related product information - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a technique for providing a medicine-related product including products and services useful for health management including medicines to a customer using an information communication terminal connected to a network.
[0002]
[Prior art]
Developed countries have been aging due to improvements in medicines and medical care, and there is a need for appropriate medical administration and medical care to the people from the health management aspect of elderly people and the financial aspects of national health insurance. For this reason, division of labor and self-medication are promoted as a whole society. In addition, the importance of home medical care has increased in recent years due to the introduction of a long-term care insurance system.
[0003]
In response to this, various popular drugs have been developed, and large-scale pharmacies have opened stores in various locations to provide community-based drugs. In addition, various nursing care products have been developed, and there are many private and governmental care service providers in various regions. In addition, many quasi-drug products such as sports drinks and nutrients are also provided.
[0004]
In addition, services related to health management and provision of information are also actively conducted. For example, in addition to conventional services such as massage, shiatsu, acupuncture and beauty treatment, various new services such as relaxation and tanning salons are also provided. In addition, monthly magazines and books are often issued for health management purposes. Furthermore, a site for providing various information on health management including folk remedies is also formed on a network such as the Internet.
[0005]
[Problems to be solved by the invention]
However, pharmaceutical manufacturers, pharmacies, nursing care product manufacturers, and nursing care service providers are divided into the medical field and the welfare field, and are engaged in independent activities, so purchase such pharmaceutical-related products (including services). From an individual standpoint, there was a problem that it was impossible to receive products and services in a unified form.
[0006]
For this reason, general consumers can obtain information on medicines suitable for their symptoms, ask a number of pharmacies to purchase the desired medicines, call many care service providers, etc. It was forced to make a great effort such as confirming. Every time you receive a new product or service, you often have to talk and input information about your medical history and the presence of allergies. There are many cases where labor is required.
[0007]
On the other hand, pharmacies are required to have a large variety of various medicines, quasi drugs, health foods such as supplements and diet foods, etc. in order to meet consumer demands. In addition, the majority of the products that are generally handled in pharmacies must be strictly managed for expiration dates and expiration dates, and defective stock must be discarded. Such large stocks and bad stocks are factors that put pressure on the pharmacy's management.
[0008]
Nursing care service providers must also introduce various nursing care facilities and employ many specialized staff to respond to the many demands of consumers, and these capital investments and labor costs have put pressure on the business condition. The current situation is.
[0009]
The present invention has been made to solve the above-mentioned problems, and by integrating the consumer, medical care and welfare, the consumer can easily obtain accurate medicines and services, and The purpose is to realize the health management of the people effectively and economically by enabling the appropriate inventory and investment of pharmaceutical and welfare related companies.
[0010]
[Means for solving the problems and their functions and effects]
  An apparatus for providing pharmaceutical-related product information according to the present invention that solves the above-described problems
  Drug-related product information that uses one of a plurality of information communication terminals connected to the network and provides customers with information on pharmaceutical-related products that are useful products and / or services for health management including pharmaceuticals A providing device,
  Using the information communication terminal connected to the network, personal information necessary for the health management of the individual serving as the customer, medicines, foods to be avoided by the individual, repelling information regarding combinations thereof, and the individual are confirmed. forIncludes addressCustomer database means for inputting personal authentication information and payment information related to the individual's consideration payment, and storing the information as a database;
  Using the information communication terminal connected to the network, the pharmacy information including the location of the pharmacy that sells the drug serving as a local sales base, and the pharmacy authentication information for confirming the pharmacy are input, the information Pharmacy database means for storing as a database,
  Using the information communication terminal connected to the network, the pharmaceutical related product that can be provided to the customerIncluding at least inventory and priceCompany database means for inputting product information and company authentication information for confirming the company, and storing the information as a database;
  When the customer's information communication terminal accesses the providing device via the network and verifies the personal authentication information and permits access to the customer database, the customer's information stored in the database is stored. Based on the personal information, search for information on the drug-related product registered in the company database, create information on the drug-related product recommended to the customer, andRecommendationProviding the information communication terminal of the customer with information on the medicine-related product excluding the medicine-related product to be avoided by referring to the avoidance information of the customer stored in the customer database Customer server means;
  When one of the medicine related products displayed on the information communication terminal of the customer is selected by the customer, the selected medicine related product can be provided with reference to the pharmacy database means and the company database means pharmacyAndThe company has selected the informationMedicineThe related product information and the selected customer information are provided as transaction data, and the customer database means is accessed to obtain the payment information of the customer related to the transaction of the pharmaceutical related product. A transaction server means for performing a process of giving and receiving a value for the selected pharmaceutical-related product,
  Customer database management means for registering information on the pharmaceutical-related product by the customer, for which the transaction has been received and received by the commercial transaction server, as customer information in the customer database means;
  With,
The customer server means aggregates information on medicine related products selected by a plurality of customers within a predetermined period and information on the address of the customers when creating information on medicine related products recommended to the customer, Analyzing requests from customers, extracting demand trends and regionalities of the plurality of customers, and acquiring at least inventory and price among product information related to pharmaceutical-related products stored in the company database means, Means for adjusting a recommendation degree of the medicine-related product recommended to the customer based on the analyzed trend and regionality of the customer's request and the inventory and price of the product;
  This is the gist.
[0012]
  Such pharmaceutical-related productsInformation provisionThe device uses the information communication terminal connected to the network, the personal information of the individual necessary for the health management of the individual serving as the customer, and the personal authentication information for confirming the individual, Avoidance informationAnd payment information on the individual's consideration paymentEtc. are stored as a database. thesePersonal information and the like are managed as a customer database, and are easily retrieved and updated. Here, it is preferable that the personal information necessary for personal health management includes at least a medical history from which each individual's health condition can be easily determined. In addition to personal medical information such as medical history and medication history to date, age, gender, height, bodyHeavy,More detailed and specific information such as life information such as smoking, drinking, sleeping time, and exercise amount is preferable.
[0014]
  In addition, the present invention provides product information on a product and / or service of a company that provides the medicine-related product to the customer via an information communication terminal, and company authentication information for confirming the company.Is stored as a corporate database. theseProduct information and the like are managed as a company database, and are easily searched. Here, the product is a product used for medical care and welfare such as pharmaceuticals, herbal products, supplements, diet foods, health foods such as therapeutic foods, and care products. The service is a service provided for medical care and welfare such as drug information, health consultation information, medication guidance, nutrition guidance, medical facility information guidance, lunch and nursing, and nursing care services.
[0015]
In addition to such information, it is possible to input receipt information related to pharmacies and companies for receiving payments, and it is possible to construct a system that can settle payments received from customers.
[0016]
The information communication access from the customer, the pharmacy, and the company through the network is confirmed as appropriate access and data input, and then the various information received from the customer, the pharmacy, or the company is registered in various databases. This process is performed by the registration server. Appropriate access here refers to access involving a combination of an ID code and a password given to the person in advance, or authentication using biometrics using ecological information unique to individuals such as fingerprints and voiceprints. Such as accompanying access. Appropriate data input refers to, for example, data input that is determined to be appropriate based on information on the data itself, such as character type determination such as alphanumeric characters, kana, kanji mixed characters, and numerical range determination, and the numerical range of the data itself. Data input, etc. that are determined to be within the appropriate range are applicable. Needless to say, if the weight, height, or various examination values are out of the normal range, a warning may be taken.
[0017]
After the necessary information is prepared in this way, the product information selected according to the customer's personal information based on the registered information is provided to the customer's information communication terminal. The purchase of the product and / or service of the product information obtained is prompted. This type of processing is performed, for example, by a customer server that executes processing for referring to an association table between various information input as personal information and various product and / or service information. For example, for customers who are elderly people with weak legs based on personal information and are judged to be inconvenient addresses for shopping, mobility aids, communication / calling equipment, security Products and services such as services and school lunch services are selected as being closely related, and information indicating that these products and services are ready to be provided is transmitted to the customer's information communication terminal. This product and / or service supply information is preferably transmitted in a data format that is easier and more intuitive to understand. For example, the product information may include not only the appearance of the product and the text describing the function, but also a method of using the product and a user's experience of a third party as a moving image. In particular, a service is a product whose intangible service is a product, and sentences etc. are unsuitable for explaining its contents simply and intuitively. Therefore, it is desirable to provide service provision scenes as still image information such as photographs or moving image information.
[0018]
In this way, customers can easily obtain information on products and services related to medical care and welfare that are beneficial to them. Therefore, in order to provide the product and / or service to the customer according to the product and / or service for which the purchase intention is input by the customer, the product and / or the company and / or the company via the information communication terminal. The service purchase is communicated, and payment processing is performed based on the payment information of the customer related to the transaction of the product and / or service. Thereby, the customer, the pharmacy, and the company can complete the commercial transaction of the medicine related product without cash. Such processing is performed by a commercial transaction server that operates according to a predetermined program. A cashless real-time ordering system is useful for pharmacies and companies to reduce unnecessary inventory and build a build-to-order production system, and can reduce indirect management costs. In addition, the customer can place an order whenever he / she notices while staying at home or using his / her mobile device from the outside, and can obtain the product or service in a short time. In addition, delivery of actual products is carried out by pharmacies serving as sales bases in various places, or sent directly to customers by companies such as home delivery. In addition, when the customer visits the customer's home, the service person may deliver the home.
[0019]
In addition to the operations and effects of the unique configuration as described above, the method and apparatus for providing a pharmaceutical-related product of the present invention adds purchase information regarding the purchase of products and / or services by a customer to the personal information of the customer. And customer database management means for improving the accuracy of selection in the process of prompting the purchase of products and / or services. In other words, by adding the purchase information of pharmaceutical related products as personal information of customers, it is possible to automate the drug related product proposal system that feeds back the customer's intentions. The effect is synergistically improved and improved daily by system operation, and a better system is automatically constructed.
[0020]
The method and apparatus for providing pharmaceutical-related products of the present invention can be further configured as follows. Based on the purchase information added to the customer's personal information, the pharmacy and / or company is provided with information on the products and / or services that the customer needs. As a result, pharmacies and companies can obtain customer information about customers, develop new products and services in a timely manner, and provide efficient products through demand forecasting. It becomes. New products and services born in this way are taken into the system of the present invention in the form of registration of pharmaceutical-related products from pharmacies and companies, and contribute to automatic improvement and improvement of the system of the present invention.
[0021]
For example, a device for providing such pharmaceutical-related products is
An apparatus for providing a pharmaceutical-related product or information relating to a pharmaceutical-related product that is a product and / or service useful for health management including a pharmaceutical product to a customer using an information communication terminal connected to a network, ,
Product management means for managing the inventory of the medicine-related products for each product;
Aggregating means for aggregating individual requests from customers input via information communication terminals in a predetermined procedure;
Selection that selects the product that satisfies the request and optimizes the inventory in response to the individual request from the customer, based on the aggregated customer request and information on the inventory of the managed product Means and
An output means for returning the selected product to the information communication terminal via the network;
The main point is that
[0022]
Such a device for providing medicine-related products can satisfy both a request from a customer and a request on inventory on the side of providing a medicine-related product. Requests from customers include, for example, purchases of general categories of products and services such as headaches and sickness medicines, massages and aromatherapy. It may be a request that includes avoidance of competition with other drugs, or a consultation on comprehensive health management that “it is easy to get tired and feels like hypertension recently”. There may be one type of product that satisfies the customer's request, and there may be multiple products / services. On the other hand, in the case of pharmaceutical-related products, there is an expiration date especially for drugs, and inventory management of the product does not cause disposal of the product due to expiration of the product in stock, and it is out of stock in response to customer requests. In addition, it is desirable to satisfy a plurality of supplies in which it is desired to reduce the purchase unit price by making a large order as much as possible. It is extremely difficult to cover these conditions with, for example, one drug store or one service base. However, if the above-described providing device is used, requests from a plurality of information communication terminals connected to the network are performed in a predetermined procedure. It is possible to select a product that satisfies the customer's request and optimizes the stock according to the individual request from the customer, based on the information on the inventory that is aggregated and managed by one product management means for inventory management. it can. As a result, it is possible to achieve both customer requirements and inventory management of pharmaceutical-related products.
[0023]
Such a device includes, for example, a database that records at least an inventory quantity, an expiration date thereof, and attribute information for determining whether or not the product meets the customer's request for a plurality of types of pharmaceutical-related products. Therefore, it can be realized by a configuration in which attribute information is taken out and the database is referred to using the attribute information.
[0024]
DETAILED DESCRIPTION OF THE INVENTION
In order to further clarify the configuration and operation of the present invention described above, embodiments of the present invention will be described below through examples. FIG. 1 is a schematic configuration diagram showing a system for providing medicine-related products. As shown in the figure, the pharmaceutical-related product providing system is composed of a plurality of computer systems connected via the Internet 100. A customer information communication terminal 200 consisting of a group of personal computers (hereinafter abbreviated as PCs) is an individual information communication terminal serving as a customer. The customer information communication terminal 200 can use not only a PC but also various PDA devices such as an interactive television and a mobile phone that can be connected to the Internet 100. In the figure, it is described as being directly connected to the Internet 100, but it may be configured to be appropriately connected to the Internet 100 via a server such as an Internet service provider, a mobile base station, or an intranet.
[0025]
The pharmacy information communication terminal 300 composed of other PC groups is a general-purpose computer installed in pharmacies scattered in various places or a dedicated terminal manufactured specifically for this system. Such a pharmacy information communication terminal 300 can be installed in a store such as a pharmacy and can be used freely by a visitor or with a store clerk. The company information communication terminal 400, which is another PC group, is a computer provided in a pharmaceutical manufacturer, a welfare equipment manufacturer, a public / private company or a private company that provides care services.
[0026]
In order to provide various data to these terminals via the Internet 100 and realize services, a pharmaceutical-related product providing apparatus 500 is connected to the Internet 100. The pharmaceutical-related product providing apparatus 500 includes a communication control unit 510 that performs information communication control with the Internet 100. Many information processing devices described below are connected to the Internet 100 via the communication control unit 510 and exchange various data and the like with terminals via the Internet 100. The information processing device included in the providing apparatus 500 includes a registration server 520, a customer database (hereinafter abbreviated as DB) 530, a pharmacy DB 540, a company DB 550, a customer server 560, a customer DB management server 570, a commercial transaction server 580, There is a corporate server 590 and the like.
[0027]
The registration server 520 manages access from the customer information communication terminal 200, the pharmacy information communication terminal 300, and the company information communication terminal 400 to the pharmaceutical related product providing apparatus 500 via the Internet 100, and performs appropriate access and data input. By confirming, the registration as a member constituting the system for providing pharmaceutical related products is managed. For example, an outline of a system for providing pharmaceutical-related products is explained on a homepage (not shown), and the customer, pharmacy or company is asked from which position to participate in the system. Also, this page has a link to the member registration screen. Each member registration screen of the customer, pharmacy or company prompts the user to agree to the terms of the contract to participate in the system and to input the necessary items, and confirms that the information has been entered properly and accurately. If confirmed, the information is registered in the customer DB 530, the pharmacy DB 540, and the company DB 550.
[0028]
In the present embodiment, when registering as a customer, the items shown in FIG. 2 are asked and information necessary for operation of the system is collected. That is, items such as name, gender, age, occupation, address, telephone number, family structure, and password are prepared as personal authentication information for confirming an individual who is a customer. Here, the password is given as the simplest example for authenticating a customer. However, the authentication accuracy may be strengthened by using a voice print, fingerprint, retinal image, etc., which attract attention as biometric identification information. Each item of personal information is information necessary for personal health management. Health information such as diseases currently attending the hospital and drugs taken in the past and in the past as items related to medical history that can easily determine the state of health. Consultation-related items include dietary regularity, smoking and drinking habits, sleeping hours, exercise, and allergies. The item of payment information is information for collecting consideration when purchasing a product or service using this drug-related product provision system. In this embodiment, the payment information item is used for payment using a credit card. Items such as type, card number, and card expiration date are provided.
[0029]
Membership registration as a pharmacy includes the location of a pharmacy to serve as a local sales office, information about the pharmacist to determine whether the registration is appropriate, and pharmacy authentication information to confirm the pharmacy. In addition to items such as passwords, items relating to bank accounts are provided as pharmacy receipt information relating to receipt of consideration for the pharmacy. This makes it possible to sell products containing pharmaceuticals for customer health management at pharmacies that are scattered throughout the country, and provide guidance on medication by pharmacists who have sufficient knowledge about pharmaceuticals. Service can be performed.
[0030]
Member registration as a company that manufactures or distributes medicine-related products (including services) includes detailed items for product information related to products and services that are medicine-related products that can be provided to customers. Since matching between the product or service and the customer is determined based on the information about the product or service input here, more detailed information is collected than information such as a simple product name. Here, the product is a product used for medical care and welfare such as pharmaceuticals, herbal products, supplements, diet foods, health foods such as therapeutic foods, and care products. The service is a service provided for medical care and welfare such as drug information, health consultation information, medication guidance, nutrition guidance, medical facility information guidance, lunch and nursing, and nursing care services. Detailed information about these includes, for example, information on side effects, information on the possibility of combination with other pharmaceutical-related products, information on problems caused by long-term continuous use, information on restrictions on infants and the elderly, products Information such as the service life, material, and color of the product can be considered. In addition, items relating to a bank account are prepared as items of company authentication information for confirming the company and company receipt information relating to receipt of the company's consideration.
[0031]
The customer server 560 is a server for guiding medicine related products such as products and services to the customer, and selects products and services that are likely to be suitable for the customer based on the various information stored in the customer DB 530 and the company DB 550. Then, the information on the selected medicine-related product is transmitted to the information communication terminal 200 of the customer.
[0032]
The function for providing drug related product information embodied in the customer server 560 has a hierarchical structure as shown in the conceptual explanatory diagram of FIG. That is, when a specific customer accesses the drug-related product providing system from the screen as the entrance, product information about the product or service that the customer would need is displayed as recommendation 1, recommendation 2,. Each recommendation 1, 2, 3... Has a link button “similar” for introducing a product or service similar to the product information. Here, for recommendations 1, 2, and 3, for example, for a customer complaining of eye fatigue, product information related to pharmaceuticals such as eye drops is recommended 1, and product information such as a CRT filter that suppresses eye fatigue is recommended. 2. Services such as Cairo Practice etc. are recommended 3 ... Many drug-related products are provided in groups according to their associations, so that the desired drug-related products can be easily found. ing. Then, when a recommendation 1, 2,..., Which is a simple product guide, is clicked, a link is made to a recommendation text in which detailed information on the medicine-related product guided there is described. The above-mentioned groupings of recommendations 1, 2, 3..., Simple product guides, recommendation texts, etc. are prepared again for all drug-related products by the administrator of the drug-related product provision system. It is not a thing but only an input item at the time of registering merchandise information in company DB550 is displayed directly or in combination, and consideration is given to simple system operation.
[0033]
The information of the recommendation 1, 2, 3... Similar to the above can be confirmed also from the prescription screen of the pharmacy information communication terminal 300 which is also a regional sales base. Here, the prescription screen is a screen for prescription drug information storage as shown in the screen display example of FIG. 4, and a predetermined program is downloaded from a pharmaceutical related product providing system to a registered pharmacy. Provided. When a pharmacy manages prescription drugs using this prescription screen, if the customer's name or prescription drug is entered in response to a specific customer's prescription request, the customer's recommendation will be displayed at the bottom of the prescription screen. A link is displayed. This allows the pharmacy to provide information about other products and services that the customer might need to the customer visiting the counter, and to conduct sales activities without missing the opportunity to sell other products. Can be done.
[0034]
In this way, customers can easily obtain information on products and services related to medical care and welfare that are beneficial to them at home or in local pharmacies. When a medicine-related product is purchased by a cashless system as will be described later, the purchase data of the medicine-related product by the customer is detected by the customer DB management server 570, and the purchase result is confirmed by the customer via the registration server 520. Registered in the DB 530. Therefore, the next recommendation for the customer by the customer server 560 is performed based on more detailed information including the purchase information of the medicine-related product, and more accurate medicine-related product information can be provided to the customer. . For example, if the purchased product needs to be replaced at regular intervals, such as a water purifier, when it is judged that maintenance is necessary from the date of purchase, the water purifier filter is one of the recommendations. Such as displaying or recommending continued purchases when the period of taking a drug already purchased has passed. In addition, when such a recommendation is made and the customer actually selects, the selected recommendation is preferentially displayed below. That is, the pharmaceutical related product providing system of this embodiment is improved and improved synergistically daily by system operation, and a better system is automatically constructed.
[0035]
Next, processing for selling pharmaceutical-related products will be described. When a purchase request for an arbitrary medicine-related product is input via the customer information communication terminal 200 or the pharmacy information communication terminal 300, the commerce server 580 displays the pharmacy information communication terminal 300 or the company information communication terminal that sells the product. 400 is notified of the purchase of the drug-related product, and payment processing is performed based on the payment information of the customer related to the transaction of the drug-related product, the pharmacy receipt information of the pharmacy, and the company receipt information of the company. Thereby, the customer, the pharmacy, and the company can complete the commercial transaction of the medicine related product without cash. Such a cashless real-time ordering and ordering system enables pharmacies and companies to reduce unnecessary inventory and build a build-to-order production system, which can significantly reduce indirect management costs. In addition, customers can place an order anytime when they notice at home or from a pharmacy or the like, and can obtain desired pharmaceutical-related products in a short time. In addition, delivery of actual products is carried out by pharmacies serving as sales bases in various places, or sent directly to customers by companies such as home delivery.
[0036]
Furthermore, the pharmaceutical related product providing system of the present embodiment includes a company server 590 that functions as follows. The company server 590 is based on the personal information of the customer DB 530 and the purchase information added by the customer DB management server 570, and communicates information on pharmacies and companies that provide medicine-related products similar to those desired by the customer. The terminal 300, 400 is provided with information related to medicine-related products required by the customer. As a result, pharmacies and companies can obtain customer information about customers, develop new products and services in a timely manner, and provide efficient products through demand forecasting. It becomes. New products and services created in this way are taken into the drug-related product provision system in the form of registration of drug-related products from pharmacies and corporate information communication terminals 300 and 400, and automatic improvement of the system, Contributes to improvement.
[0037]
Next, a second embodiment of the present invention will be described. The device for providing pharmaceutical related products of the second embodiment basically has the same hardware configuration as that of the first embodiment. That is, as shown in FIG. 5, the system of this embodiment also includes a large number of customer information communication terminals 200 connected to the Internet 100, in addition to the medicine-related product providing device 600 connected to the Internet 100. Pharmacy information communication terminal 300 and company information communication terminal 400. Further, this embodiment is different from the first embodiment in that the medical-related product providing apparatus 600 includes a data pace 610 of the medical-related product itself being handled. This database is called a product database 610. The product database 610 is connected to the registration server 520 in the same manner as the other databases such as the customer DB 530 and the company DB 550, and can be freely referred to in the medicine related product providing apparatus 600 as in the case of other databases.
[0038]
Other servers 520 and the like, data pace (DB) 530 and the like are the same as those in the first embodiment, and a description thereof will be omitted. As shown in FIG. 6, the product database 610 includes basic information about the product such as the product name, model number, ordering code, inventory quantity, and expiration date, as well as “effective for stiff shoulders”, “for reducing menopause”, “ Medicinal effects for symptoms such as “Effective for fatigue” are registered with a comprehensive concept. In addition, comprehensive types of products are also registered. This is a type such as “Kizbang”, “cold medicine”, or “headache medicine”. In addition, in this embodiment, numerical values indicating the degree of recommendation of the product are also registered for these comprehensive concepts. This recommendation degree is sequentially updated in a collective process described later, and the method will be described in detail later.
[0039]
The merchandise database 610 further registers merchandise avoidance information. That is, a list of drugs that should not be administered at the same time, a list of allergies that should not be prescribed. Furthermore, in the product database 610 of the present embodiment, information about product purchase conditions is also registered. This information is, for example, information such as the unit price for each ordered lot number or the unit price depending on the purchase timing. Depending on the product, there are items that the unit price drastically decreases when the number of ordered lots exceeds a certain level, there are seasonal fluctuation factors, the unit price varies depending on the order time, or it is difficult to obtain depending on the order time . Such information is also registered in the product database 610, although illustration is omitted.
[0040]
Next, with reference to the flowchart of FIG. 7, a description will be given of a product providing process performed by the medicine related product providing apparatus 600 using the product database 610. First, various requests input by a customer using the customer information communication terminal 200 are input via the Internet 100 (step S100). These requests are usually sent as many requests within a short period of time, that is, as multiple requests almost simultaneously. Upon receiving this request, medical-related product providing apparatus 600 next performs a process that individually responds to these requests and a process that divides a plurality of requests into corresponding processes (step S110). In the figure, the processing is depicted as being branched here, but this merely indicates that the processing performed collectively is arranged in a batch and processed separately. Actually, it can be realized by another processing routine activated by interruption or another processing routine activated every predetermined time.
[0041]
First, the individually corresponding processing will be described. Upon receiving a request from a customer, medical-related product providing apparatus 600 performs processing for analyzing the request (step S120). In the analysis, for example, when the request from the customer is “Is there any good health food because it is easy to get tired recently”, information on the customer (from the request and the contents of the customer DB 530 registered in advance) ( This process analyzes requirements such as “recovery from fatigue”, “responding to menopause”, and “preventing diabetes” with reference to age, gender, medical history, and the like. Since such an analysis is performed with reference to the customer DB 530, even if the customer's request is “easy to get tired”, the analysis result is not necessarily the same for each customer.
[0042]
Next, based on the analysis result, a process for specifying a specific product with reference to the product database 610 is performed (step S130). At this time, the product with the highest recommendation level in the product database 610 is selected as the first recommendation, and the recommendation 2 and the recommendation 3 are set in order of decreasing recommendation level. It should be noted that the analysis also obtains repelling information about the customer from the customer DB 530, for example, what kind of allergic constitution, such repelling information can also be used for selecting a product, for example, the degree of recommendation Even if it is expensive, products that should be avoided are not selected.
[0043]
Next, the medicine-related product providing apparatus 600 returns the product obtained by referring to the product database 610 as a recommendation to the requested customer information communication terminal 200 via the Internet 100 (step S140). . The processing for the individual request from the customer is as described above. In parallel with this processing, processing from step S200 is performed by batch processing.
[0044]
First, when the number of processes stored in the batch reaches a predetermined number or more (step S200), these requests are collectively extracted, and the process of analyzing the requests collectively is started (step S210). In this embodiment, in order to facilitate the processing, the processing is performed after a certain number of requests are accumulated. However, the processing may be performed every time a request is generated. The analysis in this embodiment is different from the analysis (step S120) performed individually on the request, and analyzes the trend of the entire request collected from a large number of customer information communication terminals 200 via the Internet 100. . Such analyzes include “increase / decrease in complaints for cold symptoms”, “increase / decrease in complaints for pollen symptoms” or “increase / decrease in asthma symptoms in the XX region”. Subsequent to the analysis, the medicine-related product providing apparatus 600 refers to the product database 610 and performs processing for reading the number of products in stock, the expiration date, and purchase conditions (step S220).
[0045]
From the analysis result thus obtained and the information for each product, the medicine-related product providing apparatus 600 performs a process of adjusting the recommendation level (step S230). This adjustment process is not only a simple adjustment such as setting a higher recommendation level when there is a stock of a product that is about to expire. 2 or more analyzed that the recommendation rate of the drug that improves the recommendation of the cold symptom and the recommendation condition of the drug that makes the purchase condition seasonally desirable is increased, and that the recommendation is increased at the same time Various adjustments can be considered up to the response of increasing the recommendation level of products that can be dealt with by one factor.
[0046]
In the present embodiment described above, with respect to individual customer requests, referring to the customer DB 530 and the product database 610, results of analyzing a plurality of customer requests while recommending optimal products, and a product database The recommendation level of the product is adjusted based on the attribute information such as the expiration date and purchase conditions of the product stored in 610. As a result, for each request, while recommending products that meet the requirements, the product as a whole prevents the occurrence of product expiration and avoids product out-of-stock, and purchases under favorable purchase conditions. An excellent effect that it can be realized can be obtained. Therefore, according to the pharmaceutical-related product providing apparatus of the present embodiment, not only the provision of products and services useful for the customer is facilitated, but also the drug store and the manufacturer of the products that use this product have a bad inventory. The advantage is that it is possible to reduce the number of products and order products at an appropriate time.
[0047]
In addition, this invention is not limited to the said Example, Of course, it is embodied by the various aspects which do not deviate from the summary.
[Brief description of the drawings]
BRIEF DESCRIPTION OF DRAWINGS FIG. 1 is an explanatory diagram of an overall outline of a system for providing pharmaceutical-related products that is an embodiment of the present invention.
FIG. 2 is an explanatory diagram of customer information registered in the medicine-related product providing system.
FIG. 3 is an explanatory diagram of a hierarchical structure of drug-related product information provided from the drug-related product providing system.
FIG. 4 is a display explanatory diagram of a prescription screen in the pharmacy information communication terminal.
FIG. 5 is an explanatory diagram showing a configuration of a second embodiment of the present invention.
6 is an explanatory diagram showing an example of information registered in a product database 610. FIG.
FIG. 7 is a flowchart showing an example of processing performed by the medicine related product providing apparatus 600;
[Explanation of symbols]
100 ... Internet
200: Customer information communication terminal
300 ... Pharmacy information communication terminal
400: Corporate information communication terminal
500 ... Device for providing pharmaceutical-related products
510 ... Communication control unit
520 ... Registration server
530 ... Customer DB
540 ... Pharmacy DB
550 ... Company DB
560 ... customer server
570 ... Customer DB management server
580 ... commerce server
590 ... Corporate server

Claims (2)

Drug-related product information that uses one of a plurality of information communication terminals connected to the network and provides customers with information on pharmaceutical-related products that are useful products and / or services for health management including pharmaceuticals A providing device,
Using the information communication terminal connected to the network, personal information necessary for the health management of the individual serving as the customer, medicines, foods to be avoided by the individual, repelling information regarding combinations thereof, and the individual are confirmed. Customer database means for inputting personal authentication information including an address for payment and payment information relating to the payment of the individual, and storing the information as a database;
Using the information communication terminal connected to the network, the pharmacy information including the location of the pharmacy that sells the drug serving as a local sales base, and the pharmacy authentication information for confirming the pharmacy are input, the information Pharmacy database means for storing as a database,
Using the information communication terminal connected to the network, the product information including at least the stock and the price related to the pharmaceutical related products that can be provided to the customer, and the company authentication information for confirming the company are input, and the information Corporate database means for accumulating as a database,
When the customer's information communication terminal accesses the providing device via the network and verifies the personal authentication information and permits access to the customer database, the customer's information stored in the database is stored. Based on personal information, search for information on the drug-related products registered in the company database, create information on the drug-related products recommended to the customer, and from the information on the recommended drug-related products, Customer server means for providing information related to medicine-related products excluding medicine-related products to be avoided with reference to the customer's avoidance information stored in the customer database to the information communication terminal of the customer;
When one of the medicine related products displayed on the information communication terminal of the customer is selected by the customer, the selected medicine related product can be provided with reference to the pharmacy database means and the company database means Providing pharmacies and companies with information on the drug- related products for which the information is selected and information on the selected customers as transaction data, and accessing the customer database means to relate to the transaction of the drug-related products. A transaction server means for acquiring payment information of a customer to perform, and based on the payment information, performs processing for giving and receiving consideration for the selected pharmaceutical-related product;
Customer database management means for registering information on the medicine-related product by the customer, for which the transaction has been received and received by the commercial transaction server, as customer information, in the customer database means ,
The customer server means aggregates information on medicine related products selected by a plurality of customers within a predetermined period and information on the address of the customers when creating information on medicine related products recommended to the customer, Analyzing requests from customers, extracting demand trends and regionalities of the plurality of customers, and acquiring at least inventory and price among product information related to pharmaceutical-related products stored in the company database means, An apparatus for providing drug-related product information comprising means for adjusting a recommendation degree of the drug-related product recommended to the customer based on the analyzed trend and regionality of the customer's request and the inventory and price of the product. A device for providing medicinal product information according to claim 1,
The customer server means refers to the information on the medicine-related product that has been transferred to and received from the customer database means by the customer database management means at the time of creating the recommended medicine-related product information. Equipment for providing related product information.

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