JP2005056165A - Skin diagnostic system, subcontractor server, skin diagnostic method, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a skin diagnostic system by which a skin diagnostic business is subcontracted to other traders, and a user can acquire recommended merchandise information or the like from a selling store without any leak of personal information after diagnosis. <P>SOLUTION: The subcontractor server 30 executes a skin diagnosis on the basis of skin data received from a user terminal 10, and registers the diagnostic result, and a service providing trader refers to a diagnostic result from a service providing trader terminal 40, and designates an adviser, and transmits it to the subcontractor server 30. The subcontractor server 30 requests an adviser terminal 50 to register advice contents, and the adviser terminal 50 performs access to the subcontractor server 30, and registers the advice contents. The subcontractor server 30 transmits the diagnostic result and the advice contents to the user terminal 10, and when the diagnostic result is not normal, the subcontractor server 30 requests a selling store terminal 60 to provide recommended merchandise information or the like as a mail, and returns the information received from the selling store terminal 60 as a return mail, and transmits it to the user terminal 10. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a skin diagnosis system, an outsourcing server, a skin diagnosis method, and a program, and more particularly, to a skin diagnosis system, an outsourcing server, a skin diagnosis method, and a program via a network such as the Internet.

  An example of a conventional skin diagnosis system via a network is described in Japanese Patent Laid-Open No. 2003-70749 (Patent Document 1). In this patent document, image data of a user's skin imaged by an imaging device is captured by a user terminal and transmitted to a server via a network, and the server diagnoses the skin condition based on the received image data. Returning data to the user terminal is described. In addition, it is also described that diagnostic data is passed from a server to a beauty retailer or the like, and the beauty retailer or the like provides a direct mail service or the like to the user.

  Another example is described in Japanese Patent Application Laid-Open No. 2002-288536 (Patent Document 2). In Patent Document 2, skin data detected by a skin sensor is taken into a mobile phone or an information terminal and transmitted to a server via a network, and the server receives cosmetic information and a makeup method suitable based on the received skin data. It is described that information is searched and returned.

Japanese Patent Laying-Open No. 2003-70749 (“Claim 1”, paragraphs “0055” to “0056”, FIG. 1)

JP 2002-288536 A (paragraphs “0006”, “0016” to “0017”, FIG. 1)

  In Patent Document 1 or Patent Document 2 described above, a server required for diagnosis of skin condition and search for cosmetics suitable for the skin is installed, operated, and managed by a service operator. For this reason, there has been a problem that server capital investment and management and labor for database construction, operation, update, maintenance, etc. are required.

  Further, Patent Document 1 describes that a beauty product store or the like that has received diagnostic data from a server provides a direct mail service or the like to a user. However, in this method in which the beauty store directly sends an e-mail or the like to the user, there is a problem that personal information such as the user's name, address, and e-mail address leaks to the beauty store.

  An object of the present invention is to provide a skin diagnosis system, a business consignee server, a skin diagnosis method, and a program that solve the above problems.

A first skin diagnosis system according to the present invention includes a user terminal, a service consignee server operated by a contractor commissioned by a service provider, a service provider terminal, an advisor terminal, and a store terminal. A skin diagnostic system with the Internet connecting them,
The user terminal includes means for receiving and displaying skin data from a skin sensor connected as a peripheral device, and means for sending skin data and a member ID to the outsourcing server to request diagnosis,
The outsourcing server is a means for diagnosing the skin condition based on the received skin data and registering the diagnosis result, and creating and registering the advice content by notifying the advisor terminal designated by the service provider terminal of the member ID Request means, means for registering the advice content transmitted from the service provider terminal or the advisor terminal, means for transmitting the diagnosis result and the advice content to the user terminal, and whether the diagnosis result is normal A means for determining, a means for transmitting the diagnosis result and the content of advice to the dealer terminal by e-mail when the diagnosis result is not normal, and information returned from the dealer terminal is transmitted to the corresponding user terminal And means for periodically calculating and paying out diagnosis fees, diagnosis service commission fees, and advice fees,
The service provider terminal is designated as a service provider when accessing the outsourcing server and referring to diagnosis results, a means for inputting and transmitting advice contents, and an advisor to create advice contents Means for transmitting the advised advisor to the outsourcing server,
The advisor terminal has means for referring to the diagnosis result of the member ID notified by accessing the outsourcing server, and means for inputting and transmitting advice content,
The dealer terminal has means for returning information such as recommended products and privilege information input from the dealer based on the diagnosis result and advice content notified by e-mail to the outsourcing server.

  According to a second skin diagnosis system of the present invention, in the first skin diagnosis system of the present invention, the outsourcing server registers in advance a region designated by a user and an address of each store in a database. In addition, when the diagnosis result is not normal, there is further provided means for searching for and obtaining a store in the area designated by the user from the database.

  According to a third skin diagnosis system of the present invention, in the first or second skin diagnosis system of the present invention, the outsourcing server receives information including skin data, diagnosis results, and advice contents for each diagnosis. It further has means for storing history information grouped by member ID, and means for referring to the history information from the user terminal.

  According to a fourth skin diagnosis system of the present invention, in the first, second or third skin diagnosis system of the present invention, the contractor entrusted with the diagnosis work is an Internet connection contractor.

  According to a fifth skin diagnostic system of the present invention, in the first, second, third, or fourth skin diagnostic system of the present invention, the user terminal is a mobile phone, PHS, or PDA. To do.

The first business consignment server of the present invention is a business consignment server connected to a user terminal, a service provider terminal, an advisor terminal, and a dealer terminal via the Internet,
Means for diagnosing a skin condition from skin data received from the user terminal and registering a diagnosis result; means for requesting creation and registration of advice content to an advisor terminal designated by the service provider terminal; and the service provision Means for registering the advice content transmitted from the supplier terminal or the advisor terminal, means for transmitting the diagnosis result and the advice content to the user terminal, means for determining whether the diagnosis result is normal, and the diagnosis result is normal If not, means for sending diagnostic results and advice content to the dealer terminal by e-mail, means for sending information returned from the dealer terminal to the corresponding user terminal, diagnosis fee, and diagnosis service And a means to periodically calculate and settle outsourcing fees and advice fees.

  The second subcontractor server of the present invention, in the first subcontractor server of the present invention, registers the area designated by the user and the address of each dealer in advance in the database, and the diagnosis result is normal. In the case where there is not, there is further provided means for searching for and acquiring a dealer in the area designated by the user from the database.

  The third subcontractor server according to the present invention is the first or second subcontractor server according to the present invention, wherein the history information in which time-series information including skin data, diagnosis results, and advice contents for each diagnosis is provided to the user Means for storing separately.

  According to a fourth business consignment destination server of the present invention, in the first, second or third business consignment destination server of the present invention, the contractor entrusted with the diagnosis work is an Internet connection contractor.

  The first skin diagnosis method of the present invention is a user terminal, a service consignee server operated by a contractor commissioned by a service provider, a service provider terminal, a store terminal, and these A method of diagnosing skin using the Internet, wherein the outsourcing server performs diagnosis based on the skin data received from the user terminal, registers the diagnosis result, and the service provider terminal outputs the diagnosis result. Refer to and register the advice content in the outsourcing server, and when the outsourcing server sends the diagnosis result and the advice content to the user terminal and the diagnosis result is not normal, the outsourcing server Requests the dealer terminal to provide information on recommended products and the like by e-mail, and the subcontractor server sends the information received by the reply e-mail from the dealer terminal to the user terminal. Characterized by trust.

  The second skin diagnosis method of the present invention includes a user terminal, a business consignee server operated by a contractor commissioned by a service provider, a service provider terminal, an advisor terminal, and a store terminal. A method of diagnosing skin using the Internet connecting them, wherein the outsourcing server performs diagnosis based on the skin data received from the user terminal, registers the diagnosis result, and the service provider terminal If the service provider registers the advice content with reference to the diagnosis result, the advice content is registered in the outsourcing server from the service provider terminal, and when the advisor is requested to register the advice content, The service provider terminal sends an advisor designated by the service provider to the business consignee server, and the business consignee The server asks the corresponding advisor terminal to register the advice contents, the advisor terminal accesses the outsourcing server and registers the advice contents, and the outsourcing server sends the diagnosis result and the advice contents to the user terminal. If the diagnosis result is not normal, the outsourcing server requests the dealer terminal to provide information on recommended products, etc. by email, and the information received by the reply mail from the dealer terminal Is transmitted to the user terminal by the business consignment destination server.

  The third skin diagnosis method of the present invention includes a user terminal, a business consignee server operated by a contractor commissioned by a service provider, a service provider terminal, an advisor terminal, and a store terminal. And a method for diagnosing skin using the Internet connecting them, wherein the user terminal receives and displays skin data from a skin sensor connected as a peripheral device, and the user receives skin data and a member ID. A step of transmitting from the terminal to the outsourcing server, a step of diagnosing a skin condition based on the skin data received by the outsourcing server and registering a diagnosis result, and the service provider terminal in the outsourcing server When the service provider performs the step of accessing and referring to the diagnosis result and the creation of the advice content, from the service provider terminal When inputting and sending advice content to the business consignment server, and when requesting an advisor to create advice content, the advisor designated by the service provider is transmitted from the service provider terminal to the business consignment server. A step in which the outsourcing server notifies the corresponding advisor terminal of the member ID to request creation and registration of advice content, and the advisor terminal has accessed the outsourcing server and notified the member A step of inputting and transmitting advice content with reference to an ID diagnosis result, a step of registering advice content transmitted from the service provider terminal or the advisor terminal by the business consignment server, and the business consignment server Sends diagnostic results and advice to the user terminal A step of determining whether the diagnosis result is normal by the outsourcing server, and a user-specified area registered in the database in advance and the address of each dealer when the diagnosis result is not normal. Based on this, the outsourcing server searches for and acquires a dealer in the user-designated area, and the outsourcing server sends the diagnosis result and advice content to the dealer terminal of the searched dealer by e-mail. A step in which the dealer terminal returns information such as recommended products and privilege information input from the dealer based on the diagnosis result and the content of the advice to the business consignee server; The step of transmitting the information returned from the store terminal to the corresponding user terminal, the calculation of the diagnosis fee, the diagnosis business consignment fee, the advice fee, and the settlement are performed by the business consignee. The server periodically performs.

  The first program of the present invention has a function of diagnosing skin condition from skin data received from a user terminal and registering a diagnosis result, a function of requesting creation and registration of advice contents to a designated external terminal, and received advice A function for registering contents, a function for transmitting diagnosis results and advice contents to the user terminal, a function for determining whether the diagnosis results are normal, and if the diagnosis results are not normal, A function for sending advice contents by e-mail, a function for sending information returned from the terminal of the store to the corresponding user terminal, a function for periodically calculating and paying a diagnosis fee, a diagnosis service consignment fee, an advice fee, Is realized on a computer.

  The second program of the present invention includes a function for diagnosing skin condition from skin data received from a user terminal and registering a diagnosis result, a function for requesting creation and registration of advice contents to a designated external terminal, and received advice Function for registering contents, function for transmitting diagnosis results and advice contents to the user terminal, function for determining whether diagnosis results are normal, and user designation registered in advance in the database when the diagnosis results are not normal A function for searching and acquiring a dealer in a user-specified area based on the area and the address of each dealer, a function for sending diagnosis results and advice contents to the searched dealer's terminal by e-mail, A function that sends information returned from the terminal to the corresponding user terminal, a function that periodically calculates and settles a diagnosis fee, a diagnosis service consignment fee, and an advice fee. Data, diagnosis result, to realize a function of storing the history information in time series information including an advice contents for each user, to the computer.

  In the present invention, since the management of the server and database for performing skin diagnosis and the like is outsourced to another provider such as an Internet provider, the service provider holds only the terminal and accesses the server. This eliminates the need for own ownership and reduces capital investment, and reduces the burden and labor of system operation, maintenance personnel, maintenance contracts, etc.

  Further, according to the present invention, since the advertising activities for the user from the dealer are performed via the server, the dealer can be introduced to the user without leaking the personal information of the user to the dealer. There is. In addition, in the introduction, since the region of the store desired by the user is registered in advance and the store in the corresponding region is introduced to the user, the user can receive information limited to nearby stores, There is also an effect that it is possible to eliminate useless information from dealers in distant areas that cannot be visited.

  The best mode for carrying out the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a diagram showing the configuration of the best mode for carrying out the present invention, in which a user terminal 10, a skin sensor unit 20, a business consignment destination server 30, a service provider terminal 40, and an advisor terminal 50 are illustrated. And the store terminal 60 and the Internet 100 for connecting them to each other.

The user terminal 10 is an information processing apparatus such as a personal computer or a mobile terminal such as a mobile phone, a PHS (Personal Handyphone System), or a PDA (Personal Digital Assistance). The user terminal 10 includes a control unit 11 such as a CPU that controls the overall operation of the terminal by a program, an external device connection unit 12 for connecting peripheral devices, and an input unit 13 that is input using a key, a pointing device, or the like. A storage unit 14 capable of writing and reading, and a display unit 15 for displaying characters and images in color. Further, the user terminal 10 has a function of accessing the Internet 100 to transmit / receive data to / from the business consignment server 30, and an e-mail receiving function.

  The skin sensor unit 20 is a device that includes at least one skin sensor and detects a skin state, and is used by being connected to the external device connection unit 12 of the user terminal 10. The skin sensor unit 20 includes a control unit 21 such as a CPU that controls the overall operation of the unit by a program, a connection unit 22 that is connected to the external device connection unit 12 of the user terminal 10 and controls data input / output, A skin sensor 23 for reading the state and a storage unit 24 capable of writing and reading are provided. The skin sensor 23 is, for example, a moisture sensor, a sebum amount sensor, a transparency sensor, an elasticity sensor, a PH measuring instrument, a camera sensor, and the like, and the type and quantity provided in the skin sensor unit 20 are not limited. The skin sensor unit 20 is supplied with power from the user terminal 10 via the external device connection unit 12 and the connection unit 22.

  The outsourcing server 30 is an information processing apparatus such as a server / workstation that is installed and operated by an external contractor such as an Internet provider outsourced by a service provider that provides the skin diagnosis service of the present invention. . The business consignment destination server 30 includes a control unit 31 and a storage unit 32.

  The control unit 31 is a CPU or the like that controls the overall operation of the apparatus using a program. The control unit 31 includes means for authenticating when accessed from the user terminal 10, the service provider terminal 40, and the advisor terminal 50, means for diagnosing the skin data received from the user terminal 10 and registering a diagnosis result, Means for notifying the advisor terminal 50 instructed by the provider terminal 40 of the diagnosis result and requesting advice registration, and advice information transmitted from the service provider terminal 40 or the advisor terminal 50 are registered, and the user together with the diagnosis result is registered. Means for transmitting to the terminal 10; means for determining whether the diagnosis result is normal; means for searching for a dealer in a designated area registered in advance by the user; if not, sales of the searched dealer The means for notifying the store terminal 60 of the diagnosis result and the information included in the reply from the store terminal 60 are the corresponding user. Sending emails to the end 10 and regularly performing payment processing such as withdrawal of usage fees from the member settlement account, transfer of advice fees to the advisor settlement account, and withdrawal of outsourcing fees from the service provider settlement account Means.

  The storage unit 32 is a writable and readable storage device, and includes a member information database 321, an advisor information database 322, a store database 323, a skin history database 324, and a skin reference value database 325.

  The member information database 321 is registered when the user registers as a member of the skin diagnosis service of the present invention, as shown in FIG. 2 (a diagram showing an example of data stored in the member information database 321). Includes a member ID, a password, a name, an e-mail address, a designated area of an introduction store, and settlement information. The designated area of the introduction store is designated and registered in advance, such as an area near the home, such as Yokohama city. In addition, this store is a store which is introduced for skin care or purchase of cosmetics for skin when abnormality is found in the skin as a result of diagnosis.

  The advisor information database 322 includes an advisor ID, password, advisor name, email address, and settlement information as shown in FIG. 3 (a diagram showing an example of data stored in the advisor information database 322).

  As shown in FIG. 4 (a diagram showing an example of data stored in the store database 323), the store database 323 includes a store ID, password, store name, mail address, and address.

  In the skin history database 324, as shown in FIG. 5 (a diagram showing an example of data stored in the skin history database 324), a member ID, date, skin data storage address, diagnosis result, advice content, advisor ID It is included. These pieces of information for each diagnosis are recorded in chronological order in order of year, month and day for each member ID. The skin data storage address is an address in the storage unit 32 that stores skin data, and this address may be an address in the skin history database 324, or a skin data database may be provided separately. Further, skin data may be used instead of the skin data storage address, and the skin data may be directly stored therein.

  The skin reference value database 325 stores reference value data for determining whether skin data sent from the user terminal 10 is normal. As the reference value, one or more reference values are set in advance for each type of skin data. For example, when moisture data is taken as an example of skin data, a reference value is set such that the moisture content is less than 35% x (abnormal), 35% to 42% is o (normal), and more than 42% is x (abnormal). Has been.

  The service provider terminal 40 is an information processing apparatus such as a personal computer used by a service provider that provides the skin diagnosis service of the present invention. The service provider terminal 40 accesses the outsourcing server 30 via the Internet 100, browses the diagnosis result, registers the advice content when the diagnosis result is normal, and the diagnosis result is not normal Includes means for designating an advisor and making a request to the advisor to the business consignee server 30.

  The advisor terminal 50 is an information processing apparatus such as a personal computer that is used by an advisor who receives a commission of advice from a service provider. The advisor terminal 50 includes means for accessing the outsourcing server 30 via the Internet 100 and browsing the diagnosis result, and means for registering advice contents.

  The store terminal 60 is an information processing apparatus such as a personal computer installed in a store that sells skin care or skin beauty products. The store terminal 60 includes means for receiving diagnosis results and advice contents from the business consignment server 30 by e-mail, and inputting and returning privilege information such as recommended products and discounts.

  Next, the operation of the best mode for carrying out the present invention will be described with reference to FIGS. FIG. 6 is a flowchart showing the operation of the best mode for carrying out the present invention.

  First, member registration as advance preparation will be described.

  A user who wants to use the service of the present invention performs membership registration for use by a service provider. The application for membership registration may be in writing or by telephone, or by accessing a home page established on the Internet 100. Upon receipt of the registration request, the member information is registered in the member information database 321 of the outsourcing server 30 as shown in FIG.

  Referring to FIG. 6, a user who wants to check the health condition of the skin connects the connection unit 22 of the skin sensor unit 20 to the external device connection unit 12 of the user terminal 10. After the connection, the skin sensor 23 of the skin sensor unit 20 is brought into contact with the site to be confirmed. The reading start and stop of the skin sensor 23 are performed by operating the input unit 13 of the user terminal 10. When the operation of the input unit 13 for starting confirmation of the health condition of the skin is performed, the control unit 11 instructs the external device connection unit 12 to start a command, and the control unit 21 via the connection unit 22 of the skin sensor unit 20. To communicate. As a result, the skin sensor 23 starts reading information on the state of the contacted skin and the surface of the skin, and sequentially transmits the read information to the control unit 21. The control unit 21 processes the information transmitted from the skin sensor 23 so as to be processed by the control unit 11 of the user terminal 10, and stores the processed skin data in the storage unit 24. Here, the processing means conversion to image data if it is an image of the skin surface, and conversion to numerical information if it is a moisture content (step A1).

  When a reading stop is input from the user by operating the input unit 13 of the user terminal 10, the control unit 21 of the skin sensor unit 20 uses the skin data stored in the storage unit 24 as the connection unit 22 and the external device connection unit. 12 to the control unit 11 of the user terminal 10. The control unit 11 processes the received skin data in accordance with a program stored in the storage unit 14, displays information such as an image of the skin surface state and moisture content on the display unit 15, and stores the information in the storage unit 14. The user can check the health condition of the skin from the image displayed on the display unit 15 and numerical information. Moreover, since the skin data displayed on the display unit 15 is stored in the storage unit 14, the user can check again at a later date (step A2).

  Next, the user determines whether or not to request skin data diagnosis (step A3). If the user terminal 10 is merely displayed and no diagnosis is requested, the process ends here. When requesting diagnosis, the user accesses the business consignee server 30 from the user terminal 10 and transmits skin data, a member ID, and a password (step A4).

  The control unit 31 of the outsourcing server 30 verifies whether the user is a member by checking whether the member ID and password received are registered in the member information database 321 (step A5). After authentication, the control unit 31 stores the received skin data in the skin history database 324 and performs diagnosis. In the diagnosis, skin data such as moisture content is diagnosed by comparing the received skin data with the reference value of the skin data registered in the skin reference value database 325. For skin data such as image data on the skin surface, after analyzing the image data and calculating a numerical value for each index, the calculated numerical value is compared with the reference value of the skin data registered in the skin reference value database 325. Diagnose. The image data analyzing means is known as described in detail in, for example, Japanese Patent Application Laid-Open No. 2002-366651, and the details of the analyzing means are not the gist of the present invention. Description is omitted (step A6). As shown in FIG. 5, the control unit 31 registers the diagnosis result in the skin history database 324 (step A7).

  The service provider accesses the business contractor server 30 from the service provider terminal 40 at any time or periodically, transmits the service provider ID and password, and receives the authentication of the business contractor server 30, and then the skin history database 324 is referred to. Referring to FIG. 5, advice contents and advisor IDs are registered in the skin history database 324 together with the diagnosis result. The service provider determines whether he / she is in charge of giving an advice answer or asks the adviser for a diagnosis result registered and an advisor ID not registered. The advisor is a doctor or skin specialist who creates and answers advice based on the diagnosis result, and is registered in the advisor information database 322 in advance with a service provider (see FIG. 3). Further, the advice content is a content that advises the member about points to be noted in daily life, improvement measures, recommended information, reference information, etc. based on the current diagnosis result and the past diagnosis history (steps A8, A9). ).

  When the service provider is responsible for creating the advice content, the advice content and the advisor ID are input and registered in the skin history database 324 by the control unit 31. At this time, since the service provider is not registered as an advisor in the advisor information database 322 and is not given an advisor ID, an input corresponding to an advisor ID that identifies the service provider is input (step). A10). Next, when requesting the advisor to create an advice content, the service provider designates an advisor ID for each case and inputs an advice content creation request (step A11). The control unit 31 of the outsourcing server 30 registers the advisor ID specified in the advisor ID column of the skin history database 324 for each case. Then, the control unit 31 acquires the mail address of the relevant advisor from the advisor information database 322, creates and transmits a mail for notifying the member ID and requesting the creation and registration of the advice content (step A12).

  The advisor who has received the advice content creation / registration request e-mail accesses the outsourcing server 30 from the advisor terminal 50, transmits the advisor ID and password, and receives the authentication of the outsourcing server 30, then the skin history database The current diagnosis result and diagnosis history corresponding to the corresponding member ID 324 are referred to (step A13). Then, the advisor inputs the advice content, and the control unit 31 registers the advice content sent from the advisor terminal 50 in the corresponding advice content column of the skin history database 324 (step A14).

  After registering the advice content in step A10 or step A14, the control unit 31 transmits the registered advice content and diagnosis result to the user terminal 10. At this time, the control part 31 acquires the mail address registered corresponding to the member ID from the member information database 321 and notifies the advice content and the diagnosis result by mail (step A15). The user terminal 10 receives the advice content and the diagnosis result from the outsourcing server 30 (step A16).

  Next, the control unit 31 determines whether or not the transmitted diagnosis result is normal. As shown in FIG. 5, information on whether or not the diagnosis result is normal for each diagnostic element (for example, “◯” for the water diagnostic element indicates that the diagnosis result is normal, and 40% is received from the user terminal 10. It is possible to discriminate between ○ (normal) and × (not normal) (step A17).

  When all the diagnosis results of the respective diagnosis elements are normal, it is not necessary to introduce the store, and the control unit 31 ends the process.

  However, if any one of the diagnostic results of each diagnostic element is not normal, the control unit 31 proceeds to the dealer introduction operation. First, the control unit 31 acquires a designated area (for example, Yokohama City) of an introduction sales store of a corresponding member from the member information database 321, and searches a sales store in the Yokohama city from the sales store database 323. And the control part 31 transmits member ID, a diagnostic result, and the content of advice by mail to the dealer terminal 60 of those dealers (step A18).

  Based on the information, the store that has received the diagnosis result and advice content returns the recommended product information, privilege information such as discounts, store information, and the like as a reply mail to the outsourcing server 30 (step) A19).

  The control unit 31 of the outsourcing server 30 that has received the reply mail notifies the user terminal 10 of the member of the information received from the store (step A20), and the user terminal 10 receives the information from the store ( Step A21).

  As described above, by using the reply mail to the business consignee server 30, advertising activities from the dealer to the user can be performed without notifying the dealer of personal information such as the user's name, email address, and address. Can do.

  Next, settlement processing accompanying business commissioning will be described.

The control unit 31 of the business consignee server 30 periodically requests a financial institution server (not shown) for settlement processing as described below (for example, settlement for the previous month on the first day of every month) (step A22).
(1) A transfer process from a member to a service provider for a fee corresponding to the number of times the member has used the service
(2) Transfer processing of a predetermined business consignment fee from a service provider to a consignee (for example, Internet connection contractor).
(3) Transfer of fees according to the number of advices from the service provider to the advisor.

  In (1), the usage count of the member is acquired from the skin history database 324, the charge per usage is determined in advance, the settlement account of the member is acquired from the membership information database 321, and the settlement account of the service provider is It is assumed that it is registered in advance in a storage unit (not shown). In (2), it is assumed that the settlement accounts of the service provider and the Internet connection provider are registered in advance in a storage unit (not shown). In (3), the number of advices for each advisor is acquired from the skin history database 324, the fee per advice is determined in advance, the settlement account of the advisor is acquired from the advisor information database 322, and the service provider's It is assumed that the settlement account is registered in advance in a storage unit (not shown).

  Although not included in the flowchart of FIG. 6, the user accesses the outsourcing server 30 and browses history information such as own skin data, diagnosis results, and advice contents stored in the skin history database 324. Is also possible.

It is a figure which shows the structure of the best form for implementing this invention. It is a figure which shows an example of the data stored in the member information database. It is a figure which shows an example of the data stored in the advisor information database. It is a figure which shows an example of the data stored in the store database. It is a figure which shows an example of the data stored in the skin history database. It is a flowchart which shows operation | movement of the best form for implementing this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 User terminal 11 Control part 12 External apparatus connection part 13 Input part 14 Storage part 15 Display part 20 Skin sensor unit 21 Control part 22 Connection part 23 Skin sensor 24 Storage part 30 Outsourcing destination server 31 Control part 32 Storage part 321 Member information Database 322 Advisor information database 323 Dealer database 324 Skin history database 325 Skin reference value database 40 Service provider terminal 50 Advisor terminal 60 Dealer terminal 100 Internet

Claims (14)

A user terminal, an outsourcing server operated by a contractor commissioned by a service provider, a service provider terminal, an advisor terminal, a store terminal, and the Internet that connects them. A diagnostic system,
The user terminal includes means for receiving and displaying skin data from a skin sensor connected as a peripheral device, and means for sending skin data and a member ID to the outsourcing server to request diagnosis,
The outsourcing server is a means for diagnosing the skin condition based on the received skin data and registering the diagnosis result, and creating and registering the advice content by notifying the advisor terminal designated by the service provider terminal of the member ID Request means, means for registering the advice content transmitted from the service provider terminal or the advisor terminal, means for transmitting the diagnosis result and the advice content to the user terminal, and whether the diagnosis result is normal A means for determining, a means for transmitting the diagnosis result and the content of advice to the dealer terminal by e-mail when the diagnosis result is not normal, and information returned from the dealer terminal is transmitted to the corresponding user terminal And means for periodically calculating and paying out diagnosis fees, diagnosis service commission fees, and advice fees,
The service provider terminal is designated as a service provider when accessing the outsourcing server and referring to diagnosis results, a means for inputting and transmitting advice contents, and an advisor to create advice contents Means for transmitting the advised advisor to the outsourcing server,
The advisor terminal has means for referring to the diagnosis result of the member ID notified by accessing the outsourcing server, and means for inputting and transmitting advice content,
The dealer terminal has a means for returning information such as recommended products and privilege information input from a dealer based on a diagnosis result notified by e-mail and advice contents to the outsourcing server. To diagnose skin. The outsourcing server registers in advance a region designated by the user and the address of each store in the database, and if the diagnosis result is not normal, stores in the region specified by the user are stored in the database. The skin diagnosis system according to claim 1, further comprising a means for searching and acquiring from. The outsourcing server includes means for storing history information in time series of information including skin data, diagnosis results, and advice contents for each diagnosis, and means for referring to the history information from the user terminal. The skin diagnostic system according to claim 1 or 2, further comprising: 4. The skin diagnosis system according to claim 1, wherein the contractor entrusted with the diagnosis work is an internet connection contractor. 5. The skin diagnostic system according to claim 1, 2, 3 or 4, wherein the user terminal is a mobile phone, PHS or PDA. A service provider server connected to a user terminal, a service provider terminal, an advisor terminal, and a dealer terminal via the Internet,
Means for diagnosing a skin condition from skin data received from the user terminal and registering a diagnosis result; means for requesting creation and registration of advice content to an advisor terminal designated by the service provider terminal; and the service provision Means for registering the advice content transmitted from the supplier terminal or the advisor terminal, means for transmitting the diagnosis result and the advice content to the user terminal, means for determining whether the diagnosis result is normal, and the diagnosis result is normal If not, means for sending diagnostic results and advice content to the dealer terminal by e-mail, means for sending information returned from the dealer terminal to the corresponding user terminal, diagnosis fee, and diagnosis service A business consignee server characterized by having a means for periodically calculating and settlement of consignment fees and advice fees. Means for previously registering a region designated by the user and the address of each store in the database, and searching and acquiring a store in the region specified by the user from the database when the diagnosis result is not normal; The business consignee server according to claim 6, further comprising: 8. The business consignee server according to claim 6, further comprising means for storing, for each user, history information in which time-series information including skin data, diagnosis results, and advice contents for each diagnosis is stored. 9. The business consignment destination server according to claim 6, 7 or 8, wherein the contractor entrusted with the diagnosis work is an internet connection trader. It is a skin diagnosis method using a user terminal, an outsourcing server operated by a contractor commissioned by a service provider, a service provider terminal, a dealer terminal, and the Internet connecting them. The outsourcing server performs diagnosis based on the skin data received from the user terminal and registers the diagnosis result, and the service provider terminal refers to the diagnosis result and sends the advice content to the outsourcing server. The business outsourcing server sends the diagnosis result and the advice content to the user terminal, and the business outsourcing server provides information on recommended products to the store terminal when the diagnosis result is not normal. The skin diagnosis, wherein the information requested by e-mail and received by a reply e-mail from the dealer terminal is transmitted to the user terminal by the outsourcing server. Method. Skin using user terminals, outsourcing servers operated by contractors entrusted with diagnosis work by service providers, service provider terminals, advisor terminals, dealer terminals, and the Internet connecting them In the diagnosis method, the outsourcing server performs diagnosis based on the skin data received from the user terminal and registers the diagnosis result, and the service provider terminal refers to the diagnosis result and registers the advice content. When the service provider performs, the advice content is registered in the outsourcing server from the service provider terminal, and when the advisor is requested to register the advice content, the service provider provides the advisor designated by the service provider. The contractor terminal sends to the outsourcing server, and the outsourcing server The advisor terminal accesses the outsourcing server and registers the advice content, the outsourcing server sends the diagnosis result and the advice content to the user terminal, and the diagnosis result is If not normal, the subcontractor server requests the dealer terminal to provide information such as recommended products by e-mail, and the subcontractor server receives the information received by the reply mail from the dealer terminal. A method for diagnosing skin, wherein the method is transmitted to the user terminal. Skin using user terminals, outsourcing servers operated by contractors entrusted with diagnosis work by service providers, service provider terminals, advisor terminals, dealer terminals, and the Internet connecting them A method of diagnosis, wherein the user terminal receives and displays skin data from a skin sensor connected as a peripheral device, and transmits skin data and a member ID from the user terminal to the outsourcing server; Diagnosing skin condition from skin data received by the outsourcing server, registering a diagnosis result, accessing the outsourcing server and referring to the diagnosis result, and providing advice When the service provider creates the service, the service provider terminal advises the outsourcing server. A step of inputting and transmitting contents, and a step of transmitting an advisor designated by a service provider from the service provider terminal to the business consignee server when requesting the advisor to create an advice content; The destination server notifies the corresponding advisor terminal of the member ID to request creation and registration of the advice content, and the advisor terminal accesses the outsourcing server and refers to the diagnosis result of the member ID notified. A step of inputting and transmitting the advice content, a step of registering the advice content transmitted from the service provider terminal or the advisor terminal by the business consignment destination server, and the business consignment destination server receiving the diagnosis result and the advice content. Transmitting to the user terminal; and the outsourcing The server determines whether the diagnosis result is normal, and if the diagnosis result is not normal, the sales in the user specified area based on the user specified area registered in the database in advance and the address of each dealer A step in which the business consignee server searches for and acquires a store; a step in which the business consignment server sends a diagnosis result and an advice content to the dealer terminal of the searched dealer by e-mail; and the dealer terminal A step of returning information such as recommended products and privilege information input from the dealer based on the diagnosis result and advice content to the outsourcing server, and information returned from the outlet terminal by the outsourcing server. Transmitting to a corresponding user terminal, and periodically performing calculation and settlement of a diagnosis fee, a diagnosis business consignment fee, an advice fee by the business consignment destination server; A method for diagnosing skin, characterized by comprising: A function for diagnosing the skin condition from the skin data received from the user terminal and registering the diagnosis result, a function for requesting creation and registration of advice contents to a designated external terminal, a function for registering the received advice contents, a diagnosis result and A function for sending advice content to the user terminal, a function for determining whether the diagnosis result is normal, and a function for sending the diagnosis result and advice content by e-mail to the terminal of the store when the diagnosis result is not normal A program for causing a computer to realize a function of transmitting information returned from a terminal of a store to a corresponding user terminal, a function of periodically calculating and paying out a diagnosis fee, a diagnosis business commission fee, and an advice fee. A function for diagnosing the skin condition from the skin data received from the user terminal and registering the diagnosis result, a function for requesting creation and registration of advice contents to a designated external terminal, a function for registering the received advice contents, a diagnosis result and The function of transmitting the advice content to the user terminal, the function of determining whether the diagnosis result is normal, and the user designated area and the address of each store registered in the database in advance when the diagnosis result is not normal Corresponds to the function to search and acquire a dealer in the user specified area based on the function, the function to send the diagnosis result and the advice content to the searched dealer terminal by e-mail, and the information returned from the terminal of the dealer Function to send to user terminal, diagnosis fee, diagnosis service commission fee, advice fee periodically calculated and settled function, skin data for each diagnosis, diagnosis result, advice Program for realizing a function of storing the history information in time series information including the contents by the user, to the computer.

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