CN112102966A - Novel online inquiry management system based on internet and entity management - Google Patents
Novel online inquiry management system based on internet and entity management Download PDFInfo
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- CN112102966A CN112102966A CN202010992981.8A CN202010992981A CN112102966A CN 112102966 A CN112102966 A CN 112102966A CN 202010992981 A CN202010992981 A CN 202010992981A CN 112102966 A CN112102966 A CN 112102966A
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H80/00—ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
Abstract
The invention discloses a novel online inquiry management system based on internet and entity management, which comprises a patient unit, an inquiry unit, a third party unit and a background server, wherein the patient unit is used for establishing patient information and inquiry appointment, the inquiry unit is used for doctors to diagnose the patient's condition, the third party unit is used for the patients to purchase diagnosis prescription drugs nearby, the background server is used for bearing response service requests, bearing services and guarantee services for the inquiry management system, and the patient unit diagnoses the condition of the patient through the inquiry unit to obtain a diagnosis result and a diagnosis prescription, and has the advantages that: the online inquiry of the patient is realized, the patient can see a doctor conveniently, quickly and efficiently, the patient seeing a doctor time is effectively shortened, the remote service of seeing a doctor and inquiring a doctor is realized, the remote diagnosis and treatment results are shared, the diagnosis and treatment are carried out through the Internet, the examination/inquiry in the A place and the diagnosis result in the B place are uploaded, the limitation of the region span is avoided, the medical care resources are optimized and balanced to the maximum extent, and the cost of seeing a doctor of the patient is reduced.
Description
The technical field is as follows:
the invention belongs to the technical field of inquiry management, and particularly relates to a novel online inquiry management system based on internet and entity management.
Background art:
the inquiry refers to a method for diagnosing diseases by inquiring occurrence, development condition, current symptoms, treatment process and the like of the diseases from patients and their informed persons in a dialogue mode in traditional Chinese medicine. The inquiry method is one of the four diagnostic methods, and is the simplest and most intuitive diagnostic method, so the inquiry method is used clinically for a long time. With the development of clinical medical discipline and the progress of standardization of diagnosis in traditional Chinese medicine, the traditional inquiry is likely to be differentiated into a specialist inquiry, a written inquiry and a specific inquiry. The special inquiry refers to standardizing a set of complete special inquiry contents in each department by combining diseases in each department in clinic; the written inquiry refers to that after the disease names and syndrome names of the traditional Chinese medicine are standardized, the inquiry contents are listed according to the items required for identifying various diseases and syndromes, and the patients are filled in the written way to answer yes or no; the specific inquiry is to simplify the inquiry content, and specify one or two symptoms with definite identification meaning for the typical symptoms of various clinical diseases, and the two symptoms are used for quick inquiry if necessary to improve the diagnosis speed.
The invention content is as follows:
the invention aims to solve the problems, provides a novel online inquiry management system based on internet and entity management, and solves the defects that the traditional inquiry mode adopts a mode that doctors communicate with patients face to face, the patients need to arrive at the hospitals where the doctors to see the doctors, the space and time limitation is large, the time and money spent by the patients to visit the clinics are increased, and the diagnosis efficiency is low.
In order to solve the above problems, the present invention provides a technical solution:
a novel online inquiry management system based on internet and entity management comprises a patient unit, an inquiry unit, a third party unit and a background server, wherein the patient unit is used for establishing patient information and inquiry appointment, the inquiry unit is used for doctors to diagnose the patient's condition, the third party unit is used for the patients to purchase diagnosis prescription medicines nearby, the background server is used for bearing response service requests, bearing services and support services for the inquiry management system, the patient unit diagnoses the condition of the patient through the inquiry unit to obtain diagnosis results and diagnosis prescriptions, the patient unit obtains the diagnosis prescription medicines of the inquiry unit through the third party unit, the remote diagnosis and treatment results are shared through the background server, and the A-place examination/inquiry and the B-place diagnosis results are uploaded through internet diagnosis and treatment.
As a preferred technical solution of the present invention, the patient unit includes an inquiry port and a reservation registration module, the inquiry port is installed on a mobile phone of a user, a patient logs in an account on the inquiry port, the account is established through the mobile phone number when the inquiry port is opened for the first time, the reservation registration module is installed on the inquiry port, the patient makes a doctor reservation for the inquiry unit through the reservation registration module on the inquiry port, and the patient selects a doctor of the inquiry subunit of the entity hospital or a doctor of the on-line inquiry subunit.
As a preferred technical scheme of the present invention, the inquiry unit includes an entity hospital inquiry subunit and an online inquiry subunit, the entity hospital inquiry subunit is used for patients to make disease diagnoses in an entity hospital by doctors, the online inquiry subunit is used for patients to make disease diagnoses on the internet by doctors, the inquiry unit generates an inquiry electronic prescription through an electronic prescription module, a doctor-patient relationship is established between the patients and the doctors through an internet hospital, the doctors prescribe internet electronic prescriptions meeting national regulations for the patients and contain medical instruments, the inquiry electronic prescription is fed back to an inquiry port of the users through a sending module, the inquiry port is provided with a pharmacy reservation medicine taking module, and the users contact a third party unit through the pharmacy reservation medicine taking module to take medicines from the pharmacy.
As a preferable technical solution of the present invention, the third party unit includes a two-dimensional code medicine taking module and a payment module, the user generates the two-dimensional code medicine taking module through the pharmacy reservation medicine taking module, the patient presents the two-dimensional code corresponding to the reservation requirement to the pharmacy after arriving at the pharmacy, the pharmacy purchases the prescription medicine after checking out, and the payment module settles the amount of money.
As a preferred technical scheme of the present invention, the patient unit, the inquiry unit and the third party unit are all provided with an inquiry recording unit, the inquiry recording unit is used for recording inquiry information of the patient, inquiry results of the patient's condition and prescription data of the prescription, and the inquiry recording unit is connected with the background server.
As a preferred technical solution of the present invention, the inquiry port is provided with a navigation module, and the navigation module is used for the patient to automatically select a nearby pharmacy and make an appointment in a related program after inquiring/identifying the electronic prescription, and to guide the consumer to the destination by calling the navigation software in the mobile phone of the patient.
As a preferable technical scheme of the invention, the payment module comprises medical insurance card payment, cash payment, card swiping payment and on-line payment, and the reservation list settlement is completed.
As a preferable technical scheme of the invention, the patient makes an appointment through a pharmacy appointment medicine taking module on an inquiry port, fills in a receiving address and obtains pharmacy medicines in a mailing mode through an online payment mode.
As a preferred technical solution of the present invention, the inquiry port is one of an inquiry APP, an applet, and a mobile touch visualization electronic screen.
The invention has the beneficial effects that:
the invention relates to a novel on-line inquiry management system based on internet and entity management, which comprises a patient unit, an inquiry unit, a third party unit and a background server, wherein a doctor two-dimensional code is scanned by a patient, a platform is logged in, the inquiry is initiated after the inquiry data of the patient is filled in, the inquiry is jumped, an order is submitted, then the inquiry is started, the patient can quit and enter again during the inquiry, whether the prescription is made or not is judged according to the patient's condition during the inquiry, the inquiry is finished if the prescription is not made, otherwise, the prescription is made, an electronic prescription is generated and is generated for the patient, the patient receives the prescription, the prescription comprises a prescription picture file, a prescription data order ID and the like, the patient generates the order after receiving the prescription, the medicine is distributed according to the order, a customer receives the medicine, the inquiry is finished, an inquiry record is generated after the inquiry is finished by the doctor, the patient receives the inquiry record, after the inquiry is finished, the on-line inquiry of the patient is realized, the patient can see a doctor conveniently, quickly and efficiently, the patient seeing a doctor time is effectively shortened, the remote service of the patient seeing a doctor and the inquiry is realized, the remote diagnosis and treatment results are shared, the examination/inquiry in the A place and the diagnosis result in the B place are uploaded through the internet diagnosis and treatment, the limitation of the regional span is avoided, the medical care resources are optimized and balanced to the maximum extent, and the cost of the patient seeing a doctor is reduced.
Description of the drawings:
for ease of illustration, the invention is described in detail by the following detailed description and the accompanying drawings.
FIG. 1 is a schematic structural view of the present invention;
FIG. 2 is a flow chart of the on-line interrogation of the present invention;
FIG. 3 is a block diagram of an interrogation port of the present invention;
FIG. 4 is a flow chart of electronic prescription flow according to the present invention.
The specific implementation mode is as follows:
as shown in fig. 1 to 4, the following technical solutions are adopted in the present embodiment: a novel online inquiry management system based on internet and entity management comprises a patient unit, an inquiry unit, a third party unit and a background server, wherein the patient unit is used for establishing patient information and inquiry appointment, the inquiry unit is used for doctors to diagnose the patient's condition, the third party unit is used for the patients to purchase diagnosis prescription medicines nearby, the background server is used for bearing response service requests, bearing services and support services for the inquiry management system, the patient unit diagnoses the condition of the patient through the inquiry unit to obtain diagnosis results and diagnosis prescriptions, the patient unit obtains the diagnosis prescription medicines of the inquiry unit through the third party unit, the remote diagnosis and treatment results are shared through the background server, and the A-place examination/inquiry and the B-place diagnosis results are uploaded through internet diagnosis and treatment.
Preferably, the patient unit comprises an inquiry port and a reservation registration module, the inquiry port is installed on a mobile phone of a user, a patient logs in an account on the inquiry port, the account is established through the mobile phone number when the inquiry port is opened for the first time, the reservation registration module is arranged on the inquiry port, the patient makes a doctor reservation for the inquiry unit through the reservation registration module on the inquiry port, and the patient selects a doctor of the inquiry subunit of the entity hospital or a doctor of the inquiry subunit on the network.
Preferably, the inquiry unit comprises an entity hospital inquiry subunit and an online inquiry subunit, the entity hospital inquiry subunit is used for patients to make disease diagnoses in an entity hospital by doctors, the online inquiry subunit is used for patients to make disease diagnoses on the internet by doctors, the inquiry unit generates an inquiry electronic prescription through an electronic prescription module, a doctor-patient relationship is established between the patients and the doctors through an internet hospital, the doctors give internet electronic prescriptions meeting national regulations to the patients and contain medical instruments, the inquiry electronic prescription is fed back to an inquiry port of the users through a sending module, the inquiry port is provided with a pharmacy reservation medicine taking module, and the users contact with a third party unit through the pharmacy reservation medicine taking module to take medicines from a pharmacy.
Preferably, the third party unit comprises a two-dimensional code medicine taking module and a payment module, the user generates the two-dimensional code medicine taking module through the pharmacy reservation medicine taking module, the patient presents the two-dimensional code corresponding to the reservation requirement to the pharmacy after arriving at the pharmacy, the pharmacy checks out the prescription medicine and purchases the medicine, and then the payment module settles the amount of money.
Preferably, the patient unit, the inquiry unit and the third-party unit are all provided with an inquiry recording unit, the inquiry recording unit is used for recording inquiry information of the patient, inquiry results of the patient condition and prescription data of the prescription, and the inquiry recording unit is connected with the background server.
Preferably, the inquiry port is provided with a navigation module, and the navigation module is used for automatically selecting a nearby pharmacy and making an appointment in a related program after a patient inquires/identifies an electronic prescription, and guiding a consumer to reach a destination by calling navigation software in a mobile phone of the patient.
Preferably, the payment module comprises medical insurance card payment, cash payment, card swiping payment and online payment, and the reservation list settlement is completed.
Preferably, the patient makes an appointment through a pharmacy appointment medicine taking module on the inquiry port, fills the receiving address in an online payment mode and selects a mailing mode to obtain pharmacy medicines.
Preferably, the inquiry port is one of an inquiry APP, an applet and a mobile touch visual electronic screen.
Specifically, the method comprises the following steps: a novel online inquiry management system based on internet and entity management is characterized in that when the system is used, a patient unit, an inquiry unit, a third-party unit and a background server form an online inquiry management system, the patient scans a doctor two-dimensional code, logs in a platform, fills in inquiry data of the patient, initiates an inquiry, skips the inquiry and submits an order, then starts the inquiry, the patient can quit and enter again during the inquiry, whether the patient is prescribed or not is judged according to the patient's condition during the inquiry, if not, the inquiry is finished, otherwise, the patient is prescribed, an on-line inquiry subunit is used for diagnosing the patient's condition on the internet through the doctor, the inquiry unit generates an inquiry electronic prescription through an electronic prescription module, a doctor relationship is established between the patient and the doctor through an internet hospital, the doctor prescribes an internet electronic prescription conforming to national regulations for the patient, the inquiry electronic prescription contains medical instruments, and the inquiry electronic prescription is fed back to an inquiry port of the user through a sending module, the patient receives the prescription, the prescription comprises a prescription picture file, a prescription data order ID and the like, the patient generates an order after receiving the prescription, a pharmacy reservation medicine taking module is arranged on an inquiry port, the user contacts with a third party unit through the pharmacy reservation medicine taking module to take medicine from the pharmacy, or the patient makes an appointment through the pharmacy reservation medicine taking module on the inquiry port, the pharmacy medicine is obtained by filling a receiving address and selecting mailing through an online payment method, medicine distribution is carried out according to the order, the customer receives the medicine, the inquiry is finished, an inquiry record is generated after the doctor finishes the inquiry, the patient receives the inquiry record, the inquiry is finished, the online inquiry of the patient is realized, the patient can conveniently, quickly and efficiently see a doctor, the medical time of the patient is effectively shortened, the remote service of the patient for seeing a doctor and the inquiry is realized, the remote diagnosis result is shared, the examination/inquiry is carried out through the Internet, and the uploading of the diagnosis result of the place B is not limited by the region span, the medical care resources are optimized and balanced to the maximum extent, and the cost of the patient for inquiry and medical treatment is reduced.
While there have been shown and described what are at present considered to be the fundamental principles of the invention and its essential features and advantages, it will be understood by those skilled in the art that the invention is not limited by the embodiments described above, which are merely illustrative of the principles of the invention, but that various changes and modifications may be made therein without departing from the spirit and scope of the invention as defined by the appended claims and their equivalents.
Claims (9)
1. The utility model provides a novel online inquiry management system based on internet and entity are managed, this management system includes patient's unit, inquiry unit, third party unit and backstage server, its characterized in that: the patient unit is used for establishing patient information and inquiry appointment, the inquiry unit is used for diagnosing the illness state of the patient by a doctor, the third party unit is used for the patient to purchase a diagnosis prescription medicine nearby, the background server is used for bearing response service requests, bearing services and guarantee services to the inquiry management system, the patient unit conducts illness state diagnosis through the inquiry unit to obtain a diagnosis result and a diagnosis prescription, the patient unit obtains the diagnosis prescription medicine of the inquiry unit through the third party unit, remote diagnosis and treatment results are shared through the background server, diagnosis and treatment are conducted through the Internet, the A place is checked/inquired, and the B place is uploaded with the diagnosis result.
2. The system of claim 1, wherein the system comprises: the patient unit comprises an inquiry port and a reservation registration module, the inquiry port is installed on a mobile phone of a user, a patient logs in an account number on the inquiry port, the account number is established through the mobile phone number when the patient is opened for the first time, the reservation registration module is arranged on the inquiry port, the patient makes doctor reservation on the inquiry unit through the reservation registration module on the inquiry port, and the patient selects a doctor of the inquiry subunit of the entity hospital or a doctor of the on-line inquiry subunit.
3. The system of claim 1, wherein the system comprises: the system comprises an inquiry unit and an inquiry unit, wherein the inquiry unit comprises an inquiry subunit of an entity hospital and an on-line inquiry subunit, the inquiry subunit of the entity hospital is used for patients to make disease diagnoses in the entity hospital by doctors, the on-line inquiry subunit is used for patients to make disease diagnoses on the internet by doctors, the inquiry unit generates an inquiry electronic prescription through an electronic prescription module, a doctor-patient relationship is established between the patients and the doctors through the internet hospital, the doctors give out the internet electronic prescription conforming to the national regulation to the patients and contain medical instruments, the inquiry electronic prescription is fed back to an inquiry port of a user through a sending module, the inquiry port is provided with a pharmacy reservation medicine taking module, and the user contacts a third-party unit through the pharmacy reservation medicine taking module to take medicines from a pharmacy.
4. The system of claim 3, wherein the system comprises: the third party unit comprises a two-dimensional code medicine taking module and a payment module, the user generates the two-dimensional code medicine taking module through the pharmacy reservation medicine taking module, after the patient arrives at the pharmacy, the two-dimensional code corresponding to reservation requirements is shown to be given to the pharmacy, the pharmacy checks out and finishes purchasing prescription medicines, and the amount of money is settled through the payment module.
5. The system of claim 4, wherein the system comprises: the patient unit, the inquiry unit and the third-party unit are all provided with inquiry recording units, the inquiry recording units are used for recording inquiry information of the patient, inquiry results of illness states and prescription data of prescriptions, and the inquiry recording units are connected with the background server.
6. The system of claim 4, wherein the system comprises: the inquiry port is provided with a navigation module, and the navigation module is used for automatically selecting a nearby pharmacy to reserve requirements in an associated program after a patient inquires/identifies an electronic prescription, and guiding a consumer to reach a destination by calling navigation software in a mobile phone of the patient.
7. The system of claim 4, wherein the system comprises: the payment module comprises medical insurance card payment, cash payment, card swiping payment and online payment, and the reservation list settlement is completed.
8. The system of claim 4, wherein the system comprises: the patient makes an appointment through a pharmacy appointment medicine taking module on the inquiry port, fills in the receiving address and selects a mailing mode to obtain pharmacy medicines in an online payment mode.
9. The system of claim 8, wherein the system comprises: the inquiry port is one of an inquiry APP, an applet and a mobile touch visual electronic screen.
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| Application Number | Priority Date | Filing Date | Title |
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| CN202010992981.8A CN112102966A (en) | 2020-09-21 | 2020-09-21 | Novel online inquiry management system based on internet and entity management |
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| Application Number | Priority Date | Filing Date | Title |
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| CN202010992981.8A CN112102966A (en) | 2020-09-21 | 2020-09-21 | Novel online inquiry management system based on internet and entity management |
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Cited By (3)
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| CN113488197A (en) * | 2021-06-08 | 2021-10-08 | 张波 | Patient information input system for oncology department |
| CN114220514A (en) * | 2022-02-22 | 2022-03-22 | 橙意家人科技（天津）有限公司 | Internet hospital patient diagnosis and treatment data analysis processing method, equipment and storage medium |
| CN115050487A (en) * | 2022-06-10 | 2022-09-13 | 奇医天下大数据科技(珠海横琴)有限公司 | Internet medical service management system based on artificial intelligence |
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