JP2012198721A - Try-on advice support device, try-on advice support method and try-on advice support program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To eliminate the anxiety of an adviser.SOLUTION: A user terminal 10, an adviser terminal 20, a try-on room 30, and a server 100 are connected through a network 50. The server 100 stores a time zone when a user tries on, which is decided on between the user and an adviser, and if the user enters the try-on room in the time zone, notifies the adviser terminal 20 that the user has entered the try-on room. The execution of such processing by the server 100 can eliminate the anxiety of the adviser that the user is really trying on.

Description

  The present invention relates to a try-on advice support device and the like.

  When purchasing clothes, a user may want to receive advice from a family member, acquaintance, etc. in addition to the store clerk's advice on the appearance of trying on. Hereinafter, persons giving advice such as family members and acquaintances are referred to as advisers.

  When receiving advice, it is desirable to have an adviser accompany you to the store, but the schedule may not be met. In such a case, the user takes a picture of a try-on, and transmits the photographed try-on image to the adviser. Then, it is conceivable that the adviser gives advice to the user with reference to the fitting image that has been sent.

JP 2005-99961 A

  However, when trying to receive advice by the method as described above, there has been a problem of giving anxiety to the adviser. The reason will be described below.

  If the adviser cannot be brought to the store, the user informs the adviser in advance that he / she wants to receive advice on fitting, and when to try on. That is, in order to confirm the convenience of the adviser, notification of the time zone to try on is performed not before the user enters the try-on but before the user goes to the store.

  The adviser who has given advice waits until a fitting image is sent. However, if the user is at a loss in choosing clothes and the try-on image is not sent even when it is time to try-on that has been contacted in advance, the user will really try on and try to send a try-on image become. It is conceivable that the adviser calls the user's mobile phone to confirm whether or not to try on, but it is difficult to make a call because the user may be trying on in the fitting room.

  The disclosed technology has been made in view of the above, and an object thereof is to provide a try-on advice support device, a try-on advice support method, and a try-on advice support program that can eliminate anxiety of an adviser.

  The disclosed try-on advice support apparatus includes a storage unit, a consultation unit, and a notification unit. The storage unit stores a user table in which user information is associated with information for specifying a contact address of an adviser who advises the user, and information on a period during which the user tries on. The consultation section refers to the user table and transmits information on a fitting period in which the user tries on in the fitting room to the contact information of the adviser for the user. The notification unit detects that the user has entered the fitting room, and if the detected time is included in the fitting period, notifies the adviser's contact information that the user has entered the fitting room. .

  According to the disclosed try-on advice support device, an anxiety of an adviser can be solved.

FIG. 1 is a diagram illustrating an example of a configuration of a try-on advice support system according to the present embodiment. FIG. 2 is a diagram showing the configuration of the fitting room. FIG. 3 is a functional block diagram showing the configuration of the server. FIG. 4 is a diagram illustrating an example of a data structure of the user TBL. FIG. 5 is a diagram illustrating an example of a data structure of the evaluation time TBL. FIG. 6 is a diagram illustrating an example of a data structure of clothes TBL. FIG. 7 is a diagram illustrating an example of a data structure of the fitting history TBL. FIG. 8 is a diagram illustrating an example of an advice consultation screen. FIG. 9 is a diagram illustrating an example of a screen displayed on the adviser terminal that has received the advice consultation information. FIG. 10 is a diagram illustrating an example of the advice confirmation screen. FIG. 11 is a diagram showing an example of a message screen when the adviser approves. FIG. 12 is a diagram illustrating a screen example of a message when the adviser does not consent. FIG. 13 is a diagram illustrating an example of a message that the user has entered the fitting room. FIG. 14 is a diagram illustrating an example of the advice request screen. FIG. 15 is a diagram illustrating an example of a screen displayed on the adviser terminal that has received the advice request information. FIG. 16 is a diagram illustrating an example of an advice screen. FIG. 17 is a diagram illustrating an example of a screen displayed on the user terminal that has received the advice notification information. FIG. 18 is a flowchart showing the processing procedure of the consultation unit. FIG. 19 is a flowchart illustrating the processing procedure of the measurement unit. FIG. 20 is a flowchart illustrating a processing procedure of the imaging information acquisition unit. FIG. 21 is a flowchart illustrating the processing procedure of the notification unit. FIG. 22 is a flowchart illustrating the processing procedure of the advice unit. FIG. 23 is a diagram showing a processing procedure for advice screen display processing. FIG. 24 is a diagram illustrating an example of a computer that executes a try-on advice support program.

  Embodiments of a try-on advice support device, a try-on advice support method, and a try-on advice support program disclosed in the present application will be described below in detail with reference to the drawings. Note that the present invention is not limited to the embodiments.

  FIG. 1 is a diagram illustrating a configuration of a try-on advice support system according to the present embodiment. As shown in FIG. 1, the fitting advice support system includes a user terminal 10, an advisor terminal 20, a fitting room 30, and a server 100. User terminal 10, advisor terminal 20, fitting room 30, and server 100 are connected to network 50. Each terminal may be connected to the network 50 by wireless communication via a base station. This try-on advice support system is an example, and may include other user terminals, adviser terminals, and a fitting room.

  The user terminal 10 is a terminal device held by a user who purchases a product at a store, for example. The user operates the user terminal 10 to request advice from the adviser regarding the notification of the time zone for trying on and the appearance of the try-on.

  The adviser terminal 20 is, for example, a terminal device held by an adviser who advises the user about fitting. The adviser receives a notification from the user of the time for trying on, and gives various advice regarding the appearance of the fitting.

  The fitting room 30 is a fitting room installed in a store visited by the user. The user enters the fitting room 30 and changes into clothes. The user uses the imaging device installed in the fitting room 30 to photograph the figure changed into clothes in the fitting room.

  The server 100 stores a time period during which the user negotiates between the user and the adviser, and when the user enters the fitting room during this time period, the user enters the fitting room. The advisor terminal 20 is notified that the room has been entered. By executing such processing, the server 100 can eliminate the anxiety of the adviser who is worried about whether or not the user is actually trying on.

  Next, the configuration of the fitting room 30 shown in FIG. 1 will be described. FIG. 2 is a diagram showing the configuration of the fitting room. As shown in FIG. 2, the fitting room 30 includes a reader 31, an operation panel 32, and an imaging device 33. Although not shown, the fitting room 30 includes a communication control unit connected to the reader 31, the operation panel 32, and the imaging device 33, and the communication control unit performs data communication with the server 100.

  The reader 31 reads the user ID from an ID (Identification) card 2 held by the user 1 and transmits information on the user ID to the server 100. When the server 100 receives the user ID from the reader 31, the server 100 determines that the user 1 has entered the fitting room 30 for fitting. In addition, the reader 31 reads the clothes ID from the tag 3 attached to the clothes that the user attempts to try on, and transmits the clothes ID to the server 100.

  The imaging device 33 is a device that photographs the user 1. For example, the user 1 operates the operation panel 32 to operate the imaging device 33. The imaging device 33 transmits the photographed photograph data to the server 100.

  Next, the configuration of the server 100 shown in FIG. 1 will be described. FIG. 3 is a functional block diagram showing the configuration of the server. As illustrated in FIG. 3, the server 100 includes a network interface unit 110, a timer 115, a storage unit 120, and a control unit 130.

  The network interface unit 110 is a processing unit that performs data communication with the communication control unit of the user terminal 10, the adviser terminal 20, and the fitting room 30 via the network 50. The control unit 130 communicates with each device of the user terminal 10, the adviser terminal 20, and the fitting room 30 via the network interface unit 110. The timer 115 is a timer for notifying the control unit 130 of current time information.

  The storage unit 120 is a storage unit that stores a user TBL (Table) 120a, an evaluation time TBL 120b, clothes TBL 120c, a try-on history TBL 120d, and a photo file 120e. The storage unit 120 corresponds to, for example, a semiconductor memory device such as a random access memory (RAM), a read only memory (ROM), or a flash memory, or a storage device such as a hard disk or an optical disk. Here, each data 120a-120e which the memory | storage part 120 memorize | stores is demonstrated.

  The user TBL 120a stores information for identifying the user, information on an adviser who gives advice to the user, and the like. FIG. 4 is a diagram illustrating an example of a data structure of the user TBL. The user TBL 120a stores a user ID, a user name, a user e-mail, an advisor ID, an advisor name, and an advisor e-mail in association with each other. The server 100 can determine the adviser who advises the user based on the user TBL 120a. For example, the advisers who give advice to the user “Taro Tanaka” are “Hanako Tanaka” and “Kenichi Yamamoto”.

  The evaluation time TBL 120b stores a time period during which a user who has agreed between the user and the adviser tries on. In the present embodiment, the time zone during which the user tries on is expressed as an evaluable time. FIG. 5 is a diagram illustrating an example of a data structure of the evaluation time TBL. The evaluation time TBL 120b stores the user ID, the adviser ID, and the evaluation possible time in association with each other. In the first row of FIG. 5, the evaluable time agreed between the user with the user ID “US001” and the adviser “AD001” is a time zone from 12:00 to 13:00 on February 15, 2011. It shows that.

  The clothes TBL 120c stores various data related to clothes. FIG. 6 is a diagram illustrating an example of a data structure of clothes TBL. As shown in FIG. 6, the clothes TBL 120c associates clothes ID, category, manufacturer name, price, and the like.

  The try-on history TBL 120d stores various data related to the user's try-on. FIG. 7 is a diagram illustrating an example of a data structure of the fitting history TBL. This try-on history TBL 120d associates the room entry date and time, user ID, supplementary edition, clothes ID, photo data file name, evaluation, and comment. Among these, the entry date / time indicates the date / time when the user entered the fitting room 30. The supplementary edition indicates the number of times the user has entered the fitting room. The photo data file name indicates the file name of the photo data stored when the user tries on clothes and takes a picture. The evaluation indicates the evaluation of the adviser for the clothes that the user tried on. For example, a circle is good, a triangle is normal, and a cross is bad. The comment is an advisor's comment on the clothes you tried on.

  For example, in the first row of FIG. 7, the user with the user ID “US001” is trying on the clothes with the clothes ID “Y001” and “Y005” in the first try-on. And since each was image | photographed, photograph data are preserve | saved. The evaluation for the clothes with the clothes ID “Y001” is “good”, and the evaluation for the clothes ID “Y005” is “bad”. Further, in the second row of FIG. 7, the user is trying on the clothes with the clothes ID “Y014” in the second try-on. However, since no shooting was performed, no photo data was saved.

  The photo file 120e is a try-on image of a user who tried on clothes. For example, the photo file 120e stores a photo data file name and a try-on image in association with each other.

  The control unit 130 includes a consultation unit 130a, a measurement unit 130b, a notification unit 130c, a photographing information acquisition unit 130d, and an advice unit 130e. For example, the control unit 130 corresponds to an integrated device such as an application specific integrated circuit (ASIC) or a field programmable gate array (FPGA). The control unit 130 corresponds to an electronic circuit such as a CPU or MPU (Micro Processing Unit).

  The consultation unit 130a is a processing unit that mediates the exchange between the user terminal 10 and the adviser terminal 20 during advice consultation.

  First, the consultation section 130 a transmits information on an advice consultation screen to the user terminal 10 when a user login is accepted from the user terminal 10. The user terminal 10 that has received the information on the advice consultation screen displays the advice consultation screen.

  FIG. 8 is a diagram illustrating an example of an advice consultation screen. As shown in FIG. 8, the advice consultation screen 40 includes an adviser selection area 40a, an evaluation desired time zone input area 40b, a message input area 40c, and a notification button 40d. The name of the adviser corresponding to the user ID is displayed in the adviser selection area 40a. The consultation unit 130 a determines an adviser corresponding to the user ID when the user logs in, and inputs the adviser on the advice consultation screen 40.

  The desired evaluation time zone input area 40b is an area where the user inputs an evaluation possible time. Note that the consultation unit 130a may previously input a time zone after a predetermined time from the current time as an evaluation possible time in the desired evaluation time zone input area 40b when the user logs in. In this case, the user operates the user terminal 10 and appropriately modifies the evaluable time.

  The message input area 40c is an area for inputting a message addressed to the adviser. The user operates the user terminal 10 and inputs a message. The user inputs information in the advice consultation screen 40 by pressing the notification button 40d after inputting information in the adviser selection area 40a, the desired evaluation time zone input area 40b, and the message input area 40c. Notify

  When the notification button 40d is pressed, the consultation unit 130a transmits the advice consultation information to the adviser terminal 20 based on the information input on the advice consultation screen 40. FIG. 9 is a diagram illustrating an example of a screen displayed on the adviser terminal that has received the advice consultation information. The adviser logs in to the server 100 by operating the adviser terminal 20 and selecting the URL 41 a on the screen 41.

  The consultation section 130a transmits information on the advice confirmation screen to the advisor terminal 20 when the advisor's login is accepted. The adviser terminal 20 that has received the information on the advice confirmation screen displays the advice confirmation screen.

  FIG. 10 is a diagram illustrating an example of the advice confirmation screen. As shown in FIG. 10, the advice confirmation screen 42 includes a desired evaluation time zone input area 42a, a message input area 42b, an OK button 42c, and an NG button 42d. In the desired evaluation time zone input area 42a, an evaluable time zone set by the user is input. This information is input by the consultation section 130a that has received the information on the advice consultation screen 40.

  The message input area 42b is an area for inputting a message addressed to the user who requested the advice. The adviser operates the adviser terminal 20 to input a message.

  The adviser determines whether or not to give advice during the evaluable time input in the desired evaluation time zone input area 42a. When it is determined that advice is given during the evaluation possible time input in the desired evaluation time zone input area 42a, the adviser presses the OK button 42c. On the other hand, when it is determined that the advice cannot be performed at the evaluation possible time input in the desired evaluation time zone input area 42a, the adviser presses the NG button 42d.

  When the OK button 42c is pressed, the consultation section 130a associates the evaluation possible time input in the desired evaluation time zone input area 42a with the corresponding user ID and adviser ID, and tries-on history TBL 120d. Register with. Further, the consultation unit 130a transmits a message to the user terminal 10 indicating that the adviser has accepted. The user terminal 10 displays the received message on the screen. FIG. 11 is a diagram showing an example of a message screen when the adviser approves. This screen 43 indicates that the adviser has accepted.

  On the other hand, when the NG button 42d is pressed, the consultation unit 130a transmits a message to the user terminal 10 that the adviser has not accepted. The user terminal 10 displays the received message on the screen. FIG. 12 is a diagram illustrating a screen example of a message when the adviser does not consent. This screen 44 shows that the adviser did not accept. In this case, the user operates the user terminal 10, selects the URL 44a, logs in, and requests the adviser again.

  The measurement unit 130b is a processing unit that acquires the current time from the timer 115 and determines whether or not there is a record that has passed the evaluable time in the evaluation time TBL 120b. The measuring unit 130b deletes the record for which the evaluable time has elapsed from the evaluation time TBL 120b.

  The measuring unit 130b searches the try-on history TBL 120d for a record having the user ID using the user ID included in the record whose evaluable time has passed as a key, and deletes the searched record. In addition, the measurement unit 130b deletes the try-on image obtained by photographing the corresponding user from the photo file 120e.

  Note that the measurement unit 130b refers to the evaluation time TBL120b, and notifies the corresponding user terminal 10 and adviser terminal 20 of a warning when the remaining time before deleting the record falls below a predetermined time. May be. For example, when the remaining time until the first record in FIG. 5 is deleted is less than a predetermined time, the measuring unit 130b uses the user terminal 10 and the adviser ID of the user with the user ID “US001”. A warning is sent to the adviser terminal 20 of the adviser of “AD001”.

  The notification unit 130c is a processing unit that notifies the advisor terminal 20 that the user has entered the fitting room 30 when the user has entered the fitting room 30 within the evaluable time.

  When the notification unit 130c acquires the user ID from the reader 31 of the fitting room 30, the notifying unit 130c determines that the user corresponding to the user ID has entered the fitting room 30. The notification unit 130c refers to the evaluation time TBL 120b by using the acquired user ID as a key, and specifies the corresponding evaluable time.

  The notification unit 130c acquires the current time from the timer 115, and specifies the adviser ID corresponding to the user ID based on the evaluation time TBL 120b when the evaluable time has not elapsed. The notification unit 130c notifies the adviser terminal 20 of the adviser with the identified adviser ID of the message that the user has entered the fitting room 30. FIG. 13 is a diagram illustrating an example of a message that the user has entered the fitting room. The message shown in FIG. 13 is displayed on the screen of the advisor terminal 20.

  When the current time is included in the evaluable time, the imaging information acquisition unit 130d acquires the clothes ID of the clothes that the user tried on in the fitting room 30 and the try-on images taken by the imaging device 33, and the try-on history The processing unit updates the TBL 120d and the photo file 120e.

  The photographing information acquisition unit 130d updates the photograph file 120e by registering the photographed image in the photograph file 120e. In addition, the shooting information acquisition unit 130d stores the file name and clothes ID of the shot image in association with the corresponding user ID.

  The advice unit 130e is a processing unit that mediates the exchange between the user terminal 10 and the adviser terminal 20 when the user receives advice from the adviser.

  First, the advice unit 130 e transmits information on an advice request screen to the user terminal 10 when a user login is accepted from the user terminal 10. The user terminal 10 that has received the advice request screen information displays the advice request screen.

  FIG. 14 is a diagram illustrating an example of the advice request screen. As shown in FIG. 14, the advice request screen 60 includes an advice request button 60a. For example, the user requests advice from the adviser by pressing the advice request button 60a after finishing the fitting.

  The advice unit 130e transmits advice request information to the adviser terminal 20 when the advice request button 60a is pressed. FIG. 15 is a diagram illustrating an example of a screen displayed on the adviser terminal that has received the advice request information. The adviser logs in to the server 100 by operating the adviser terminal 20 and selecting the URL 61 a on the screen 61.

  The advice unit 130e transmits information on the advice screen to the adviser terminal 20 when the adviser logs in. The adviser terminal 20 that has received the advice screen information displays the advice screen.

  FIG. 16 is a diagram illustrating an example of an advice screen. As shown in FIG. 16, the advice screen 62 includes try-on image areas 62a to 62c, clothes information areas 62d to 62f, evaluation input areas 62g to 62i, a comment input area 62j, and an advice notification button 62k.

  A try-on image of the user is input to the try-on image regions 62a to 62c. The advice unit 130e specifies a photo file name based on the user ID and the try-on history TBL 120d. The advice unit 130e acquires a try-on image corresponding to the photo file name from the photo file 120e, and sets the try-on image regions 62a to 62c.

  Clothes information is input to the clothes information areas 62d to 62f. The advice unit 130e acquires clothes information corresponding to the clothes of the try-on image based on the clothes ID and the clothes TBL 120c. Then, the advice unit 130e sets the clothes information in the clothes information areas 62d to 62f.

  The evaluation input areas 62g to 62i are areas in which an advisor operates the advisor terminal 20 to input an evaluation corresponding to a fitting image. In the example shown in FIG. 16, the adviser inputs an evaluation corresponding to the fitting image area 62a in the evaluation input area 62g. The adviser inputs an evaluation corresponding to the fitting image area 62b in the evaluation input area 62h. The adviser inputs an evaluation corresponding to the fitting image area 62c in the evaluation input area 62i. For example, the adviser refers to a try-on image and selects a circle when determining that the suit is appropriate. The adviser chooses a triangle when judging that it is normal. The adviser selects X if he / she decides not to suit.

  The comment input area 62j is an area for inputting a comment on the fitting image. The adviser operates the adviser terminal 20 to input a comment in the comment input area 62j. The adviser presses the advice notification button 62k after inputting information into the evaluation input areas 62g to 62i and the comment input area 62j of the advice screen 62.

  When the advice notification button 62k is pressed, the advice unit 130e acquires information input on the advice screen 62 from the adviser terminal 20, and updates the fitting history TBL 120d based on the acquired information. In addition, the advice unit 130 e transmits advice notification information to the user terminal 10.

  FIG. 17 is a diagram illustrating an example of a screen displayed on the user terminal that has received the advice notification information. The user operates the user terminal 10 to select the URL 63a on the screen 63, thereby logging in to the server 100 and referring to the advice information from the adviser.

  After receiving the user login, the advice unit 130e detects a record corresponding to the user ID from the try-on history TBL 120d, and notifies the user terminal 10 of the information of the detected record as advice information.

  Next, the processing procedure of each processing unit shown in FIG. 3 will be described in order. FIG. 18 is a flowchart showing the processing procedure of the consultation unit. For example, the process illustrated in FIG. 18 is executed when the consultation unit 130a accepts access from the user terminal 10.

  As shown in FIG. 18, the consultation unit 130a accepts a user login (step S101), and transmits information on an advice consultation screen to the user terminal 10 (step S102). The consultation unit 130a transmits advice consultation information to the advisor terminal 20 (step S103).

  The consultation unit 130a accepts an advisor's login (step S104), and transmits information on the advice confirmation screen to the advisor terminal 20 (step S105). When the adviser does not consent (No at Step S106), the consultation section 130a proceeds to Step S101.

  On the other hand, when the adviser approves (step S106, Yes), the consultation section 130a creates a new record at the evaluation time TBL 120b (step S107), and ends the process.

  Next, a processing procedure of the measurement unit 130b will be described. FIG. 19 is a flowchart illustrating the processing procedure of the measurement unit. For example, the process illustrated in FIG. 19 is executed by the measurement unit 130b at regular time intervals.

  As shown in FIG. 19, the measurement unit 130b acquires the current time from the timer 115 (step S201), and refers to the evaluation time TBL 120b (step S202). If there is no record that has passed the evaluable time (No at Step S203), the measurement unit 130b proceeds to Step S204. If the remaining evaluation time is less than the predetermined time, the continuation unit 130b transmits a warning to the user terminal and the adviser terminal (step S204), and proceeds to step S201.

  On the other hand, when there is a record that has passed the evaluable time (step S203, Yes), the measurement unit 130b deletes the corresponding record of the evaluation time TBL 120b (step S205). Further, the measurement unit 130b deletes the corresponding record in the fitting history TBL 120d (step S206), and deletes the corresponding fitting image from the photo file 120e (step S207).

  Next, the processing procedure of the imaging information acquisition unit 130d will be described. FIG. 20 is a flowchart illustrating a processing procedure of the imaging information acquisition unit. The process illustrated in FIG. 20 is executed, for example, when the clothes ID is acquired from the fitting room 30.

  As shown in FIG. 20, the imaging information acquisition unit 130d acquires the clothes ID of the clothes that the user tries on (step S301), and registers the clothes ID in the try-on history TBL 120d (step S302).

  When the image is not picked up by the image pickup device 33 (No at Step S303), the process proceeds to Step S306. On the other hand, when the image is captured by the imaging device 33 (step S303, Yes), the photographing information acquisition unit 130d acquires the try-on image data and records it in the photo file 120e (step S304).

  The imaging information acquisition unit 130d registers the photo data file name in the try-on history TBL 120d (step S305). If the shooting information acquisition unit 130d does not end shooting (No at Step S306), the shooting information acquisition unit 130d proceeds to Step S301. On the other hand, when the shooting is finished (step S306, Yes), the process is finished.

  Next, the processing procedure of the notification unit 130c will be described. FIG. 21 is a flowchart illustrating the processing procedure of the notification unit. For example, the process shown in FIG. 21 is executed when the user ID is acquired from the reader 31 of the fitting room 30.

  As illustrated in FIG. 21, the notification unit 130c acquires the user ID from the reader 31 (step S401), and refers to the evaluation time TBL 120b (step S402). When the record corresponding to the user ID does not exist in the evaluation time TBL 120b (No at Step S403), the notification unit 130c proceeds to Step S401.

  On the other hand, when the record corresponding to the user ID exists in the evaluation time TBL 120b (Yes in step S403), the notification unit 130c determines whether it is within the evaluable time (step S404). In step S404, a record that has passed the evaluable time cannot be present because it is deleted by the measurement unit 130b, whereas a record that has not yet reached the evaluable time may exist. It is determined whether it is within the possible time. If the notification unit 130c is not within the evaluable time (step S404, No), the notification unit 130c proceeds to step S401.

  On the other hand, when it is within the evaluable time (step S404, Yes), the notification unit 130c refers to the user TBL 120a and determines the adviser's destination corresponding to the user ID (step S405). The notification unit 130c notifies the adviser (step S406).

  Next, the processing procedure of the advice unit 130e will be described. FIG. 22 is a flowchart illustrating the processing procedure of the advice unit. For example, the process illustrated in FIG. 22 is executed when an access from the user terminal 10 is accepted.

  As shown in FIG. 22, the advice unit 130e accepts a user login (step S501), and transmits information on an advice request screen to the user terminal 10 (step S502). The advice unit 130e transmits advice request information to the adviser terminal 20 (step S503). In addition, the advice unit 130e accepts an adviser login (step S504).

  The advice unit 130e executes an advice screen display process (step S505). The advice unit 130e updates the try-on history TBL 120d (step S506), and the advice unit 130e notifies the user terminal 10 of advice information (step S507).

  Next, the procedure of the advice screen display process shown in step S505 of FIG. 22 will be described. FIG. 23 is a diagram showing a processing procedure for advice screen display processing. As shown in FIG. 23, the advice unit 130e searches for a record corresponding to the user ID from the try-on history TBL 120d (step S601), and acquires a related try-on image from the photo file 120e (step S602). Then, the advice unit 130e generates an advice screen (step S603).

  Next, the effect of the try-on advice support system according to the present embodiment will be described. In this embodiment, the server 100 stores, in the storage unit 120, an evaluation possible time for the user who has negotiated between the user and the adviser to try on, and the user enters the fitting room 30 during this evaluation possible time. When entering the room, the adviser terminal 20 is notified that the user has entered the fitting room. By executing such processing, the server 100 can eliminate the anxiety of the adviser who is worried about whether or not the user is actually trying on.

  In addition, the shooting information acquisition unit 130d stores the fitting image in the storage unit 120 when the time when the fitting image is shot is included in the evaluable time, and the notification unit 130c displays the fitting image in the adviser terminal 20. Notify Therefore, it is possible to prevent unnecessary fitting images from being stored in the storage unit 120 and to prevent the fitting image from being transmitted to the advisor terminal 20 outside the evaluable time.

  By the way, each component of the server 100 is functionally conceptual and does not necessarily need to be physically configured as illustrated. That is, the specific form of distribution and integration of the server 100 is not limited to the illustrated one, and all or part of the server 100 is functionally or physically distributed or arbitrarily distributed in arbitrary units according to various loads or usage conditions. Can be integrated and configured. For example, the function of the consultation unit 130a and the function of the notification unit 130c may be integrated to form a notification processing unit.

  Here, an example of a computer that executes a try-on advice support program that realizes the same function as the server 100 illustrated in FIG. 3 will be described. FIG. 24 is a diagram illustrating an example of a computer that executes a try-on advice support program.

  As illustrated in FIG. 24, the computer 200 includes a CPU 201 that executes various arithmetic processes, an input device 202 that receives input of data from a user, and a display 203. The computer 200 includes a reading device 204 that reads a program and the like from a storage medium, and an interface device 205 that exchanges data with other computers via a network. The computer 200 also includes a RAM 206 that temporarily stores various information and a hard disk device 207. The devices 201 to 207 are connected to the bus 208.

  The hard disk device 207 includes a consultation program 207a, a measurement program 207b, a notification program 207c, an imaging information acquisition program 207d, and an advice program 207e. The CPU 201 reads out each program 207 a to 207 e and develops it in the RAM 206. The consultation program 207a functions as a consultation process 206a. The measurement program 207b functions as a measurement process 206b. The notification program 207c functions as a notification process 206c. The shooting information acquisition program 207d functions as a shooting information acquisition process 206d. The advice program 207e functions as an advice process 206e.

  For example, the consultation process 206a corresponds to the consultation unit 130a. The measurement process 206b corresponds to the measurement unit 130b. The notification process 206c corresponds to the notification unit 130c. The imaging information acquisition process 206d corresponds to the imaging information acquisition unit 130d. The advice process 206e corresponds to the advice unit 130e.

  Note that the programs 207a to 207e are not necessarily stored in the hard disk device 307 from the beginning. For example, each program is stored in a “portable physical medium” such as a flexible disk (FD), a CD-ROM, a DVD disk, a magneto-optical disk, and an IC card inserted into the computer 200. Then, the computer 200 may read and execute each program from these.

  The following supplementary notes are further disclosed with respect to the embodiments including the above examples.

(Supplementary Note 1) A user table that associates information on a user with information on an advisor who advises the user, and a storage unit that stores information on a fitting period in which the user performs fitting,
A consultation section that refers to the user table and transmits information on the fitting period in which the user tries on in the fitting room to the contact information of the adviser for the user;
A notification unit that detects that the user has entered the fitting room, and detects that the user has entered the fitting room if the detected time is included in the fitting period. A fitting advice support device characterized by comprising:

(Supplementary Note 2) When the time when the user's image is taken is included in the fitting period, the user's image is stored in the storage unit, and the notification unit receives a notification instruction of the image, The try-on advice support apparatus according to appendix 1, wherein when the time when the notification instruction is received is included in the try-on period, the image is notified to the contact information of the adviser.

(Supplementary note 3) A method for supporting try-on advice executed by a computer,
A user table in which user information is associated with information of an adviser who advises the user, and a storage device that stores information on a try-on period during which the user tries on are referred to. Send information about the fitting period for fitting in the fitting room to the contact information of the adviser for the user,
Detecting that the user has entered the fitting room, and if the detected time is included in the fitting period, notifying the contact of the adviser that the user has entered the fitting room. A feature fitting advice support method.

(Supplementary Note 4) When the time when the user's image is captured is included in the fitting period, the user's image is stored in the storage device, and when the notification instruction of the image is received, the notification is performed. The fitting advice support method according to supplementary note 3, wherein when the time when the instruction is received is included in the fitting period, the image is notified to the contact information of the adviser.

(Appendix 5)
A user table in which user information is associated with information of an adviser who advises the user, and a storage device that stores information on a try-on period during which the user tries on are referred to. Send information about the fitting period for fitting in the fitting room to the contact information of the adviser for the user,
When detecting that the user has entered the fitting room and the detected time is included in the fitting period, a process of notifying the contact of the adviser that the user has entered the fitting room is performed. A try-on advice support program characterized by being executed.

(Supplementary Note 6) When the time when the user's image is captured is included in the fitting period, the user's image is stored in the storage device, and when the notification instruction of the image is received, the notification 6. The try-on advice support program according to appendix 5, wherein the image is notified to the contact information of the adviser when a time when the instruction is accepted is included in the try-on period.

(Supplementary Note 7) A user table that associates information on a user with information on an adviser who advises the user, and a storage unit that stores information on a fitting period in which the user performs fitting,
Referring to the user table, sending information on the fitting period for the user to try on in the fitting room to the contact information of the adviser for the user;
Notification processing for detecting that the user has entered the fitting room and detecting that the user has entered the fitting room if the detected time is included in the fitting period. A try-on advice support device characterized by comprising:

10 user terminal 20 advisor terminal 30 fitting room 50 network 100 server

Claims (5)

A user table in which user information is associated with information for specifying a contact information of an adviser who advises the user, and a storage unit that stores information on a fitting period in which the user performs fitting,
A consultation section that refers to the user table and transmits information on the fitting period in which the user tries on in the fitting room to the contact information of the adviser for the user;
A notification unit that detects that the user has entered the fitting room, and detects that the user has entered the fitting room if the detected time is included in the fitting period. A fitting advice support device characterized by comprising:   When the time when the user's image is photographed is included in the fitting period, the user's image is stored in the storage unit, and the notification unit accepts the notification instruction of the image and displays the notification instruction. 2. The try-on advice support apparatus according to claim 1, wherein when the accepted time is included in the try-on period, the image is notified to the contact information of the adviser. A computer-implemented try-on advice support method,
A user table in which user information is associated with information of an adviser who advises the user, and a storage device that stores information on a try-on period during which the user tries on are referred to. Send information about the fitting period for fitting in the fitting room to the contact information of the adviser for the user,
Detecting that the user has entered the fitting room, and if the detected time is included in the fitting period, notifying the contact of the adviser that the user has entered the fitting room. A feature fitting advice support method. On the computer,
A user table in which user information is associated with information of an adviser who advises the user, and a storage device that stores information on a try-on period during which the user tries on are referred to. Send information about the fitting period for fitting in the fitting room to the contact information of the adviser for the user,
When detecting that the user has entered the fitting room and the detected time is included in the fitting period, a process of notifying the contact of the adviser that the user has entered the fitting room is performed. A try-on advice support program characterized by being executed. A user table that associates information about the user with information about the adviser who advises the user, and a storage unit that stores information about a fitting period during which the user tries on,
Referring to the user table, sending information on the fitting period in which the user tries on in the fitting room to the terminal device of the adviser for the user;
Notification processing for detecting that the user has entered the fitting room, and detecting that the user has entered the fitting room when the detected time is included in the fitting period. A try-on advice support device characterized by comprising:

Images