JP2004250150A - Operation management system for elevator - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an optimum service for a stroller accompanying person. <P>SOLUTION: A hall button 12 for the stroller accompanying person, a hall side speech generator 13, and a stroller service light 16 are provided in a hall side, and a load detector 16 detecting a car use status, and a car speech generator 25 are provided in a car side. An operation control system 30 is provided with an allocation operation control means 32a for instructing allocation and operation of a car optimum for riding of the stroller accompanying person on the basis of a signal of the load detector 16 of each car when a car call registration is received from the hall button for the stroller accompanying person, a hall guidance notifying means 31a for lighting the service light and outputting a stroller accompanying person boarding guidance message from the hall side speech generator on the basis of the operation instruction, and a car guidance notifying means 31b for outputting the stroller accompanying person boarding guidance message from the car speech generator when moving to a stroller accompanying person waiting floor on the basis of the operation instruction. <P>COPYRIGHT: (C)2004,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to an elevator operation management system that is easily used by a stroller companion.
[0002]
[Prior art]
In recent years, major department stores and mass retailers have been providing facilities for infants and infants and providing services for infants, etc., from the viewpoint of increasing the customer attraction rate, but as far as elevators installed in these buildings are concerned, In particular, no special measures have been taken for infants, making them inconvenient for strollers.
[0003]
On the other hand, in the case of wheelchair users, there are also various local governments and other measures, and presently considerable efforts are being made to make elevators easier to use.
[0004]
One is that, as described in Japanese Patent Application Laid-Open No. 10-167589, when a wheelchair user operates a car call button of an elevator hall, the car control microcomputer 10 performs a car call registration process, and then the car inside the car. Information necessary for the user, for example, "A wheelchair call has been accepted from the third floor" is broadcast from the guidance devices 20 to 60, and registration of a wheelchair call on another floor is restricted during this broadcast. As a result, a general user cannot register unless a normal car call is made, so that abuse of a wheelchair car call can be prevented, and the operating efficiency of the entire elevator can be improved.
[0005]
As another method, as described in Japanese Patent Application Laid-Open No. 6-305646, a wheelchair-specific operation panel is provided in a car, and the wheelchair-specific operation panel has a destination button and a response lamp in the vicinity of a disabled person's mark. Is provided. When the dedicated button is operated, the response lamp is energized for a predetermined time, and the destination floor can be registered by validating the pressing of the destination button for a predetermined time longer than a healthy person. As a result, wheelchair operation control corresponding to the destination button is performed only within a predetermined time after the operation of the dedicated button. As a result, it is possible to prevent a reduction in driving efficiency due to a longer stoppage time due to a misuse of the wheelchair-specific operation panel of a healthy person.
[0006]
[Patent Document 1]
JP-A-10-167589 (FIG. 1)
[0007]
[Patent Document 2]
JP 06-305646 A (FIG. 1)
[0008]
[Problems to be solved by the invention]
However, the elevator operation management system as described above is designed for general users and wheelchair users, but no consideration has been given to the use form of elevators including stroller users who are increasing in use. .
[0009]
The present invention has been made in view of the above circumstances, and an object of the present invention is to provide an operation management system of an elevator that distinguishes a stroller companion from general users and realizes an optimal service for each user. I do.
[0010]
[Means for Solving the Problems]
(1) In order to solve the above-mentioned problems, an elevator operation management system according to the present invention is provided for each elevator hall unit, and a stroller companion hall button and a stroller non-user hall button for performing car call registration. And a use status detecting means provided in the car of each of the above-mentioned units and detecting a use state of the relevant car, and a car call registration from the hall button for the stroller companion, the use status of the respective car Based on a signal from the detection means, a car to which a stroller can ride is assigned, and an assignment operation control means for instructing driving on a stroller waiting floor is provided.
[0011]
According to the present invention, when a car call is registered from the hall button for a stroller companion by assigning a car capable of being boarded by the stroller companion, the driving is instructed to the stroller companion standby floor. Therefore, the stroller can be quickly moved to the platform on the floor where the stroller is on standby, and the stroller can get on the car relatively easily without bothering the general user.
[0012]
Further, according to the present invention, a stroller service light provided for each elevator hall car is lit based on a driving instruction from the allotted operation control means, and further a hall-side sound generator provided for each elevator hall car is provided. If the stroller is notified of the guidance message, the stroller can be given priority when the car arrives. Efficiency can be improved.
[0013]
Further, when moving to the stroller companion standby floor based on a driving instruction from the allotted operation control means, a guidance message for the stroller companion to be boarded is notified from an in-car sound generator provided in the car. Then, it is possible to secure a space where the stroller can get on the vehicle until the general user arrives at the standby floor and opens the door.
[0014]
Further, according to the present invention, when the car assigned by the assignment operation control means arrives at the stroller companion standby floor based on the driving instruction, by performing door opening and closing according to the door opening and closing time according to the stroller companion, The door is opened and closed with a longer door opening and closing time than that of a general user, so that a stroller companion can get on the car with ease.
[0015]
(2) The elevator operation management system according to the present invention comprises: a stroller companion car button and a stroller non-user car button for performing destination floor registration provided on a car operation panel in a car of each car; When the destination floor registration is received from the car sound generator provided in each car and the stroller companion car button on the car operation panel, it is detected that the stroller companion gets off at the destination floor. Before the arrival at the destination floor, there is provided a drop-off guidance notifying means for notifying the guidance message that the stroller accompanying the stroller gets off from the audio generator in the car.
[0016]
The present invention is configured as described above, and if a stroller companion gets off from the car sound generator provided in the car before the stroller companion arrives at the destination floor, a guide message for getting off the stroller can be issued. Since the user recognizes the getting off of the stroller companion and assists in guiding to the door side, the stroller companion can quickly get off to the required floor.
[0017]
Further, when the car arrives at the destination floor, if the door is opened and closed according to the door opening / closing time according to the stroller companion, the stroller companion can board the car with confidence.
[0018]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
[0019]
FIG. 1 is a configuration diagram showing an embodiment of an elevator operation management system according to the present invention.
[0020]
The elevator operation management system includes an elevator hall 10 serving as a waiting place for elevator users such as a general user (healthy person), a wheelchair user, and a stroller companion, and a car 20 for carrying the elevator user to a required floor. And an operation control system 30 which controls the operation of the car 20 of each car.
[0021]
The elevator hall 10 is provided with a stroller companion hall button 12 for the stroller companion to register a car call on, for example, a right hall wall of the unit-specific hold door 11, and a hall-side guide speaker 13 as a hall-side sound generator. A stroller non-user hall button 14 is provided for non-stroller users, such as wheelchair users and general users, to register for a car call. Further, a hall lantern 15 for displaying the arrival of the car on, for example, a left upper hall wall of the unit-specific hold door 11, and a stroller service lantern 16 for displaying the arrival of the car to the stroller accompanying person are provided.
[0022]
The car 20 is provided with a car operation panel 21 inside the car. As shown in FIG. 2, the car operation panel 21 has a car button 22 (22A, 22B,...) For general users and a car button 23 (23A, 23B, ...) and a car button 24 for wheelchair users (24A, 24B, ...).
[0023]
Also, inside the car 20, for example, a car stroller is installed on a car guidance speaker 25 as an in-car sound generator that informs that a stroller companion is in a standby state by car call registration. Is provided. The usage status detector may be, for example, detecting the number of users from an image captured by a camera or the like installed in a car, detecting the number of users from the number of heat generators by an infrared detector, or adding / subtracting the light emitting / receiving element. It is also possible to detect the number of people in the car using a counter. Further, a load detector 26 for detecting the use state from the load of the car is provided as the use state detection means of the car 20.
[0024]
Although FIG. 2 illustrates the buttons provided on the car operation panel 21 in the car, the elevator hall 10 side is also used for registering a car call for a general user, a stroller companion, a wheelchair user, etc. as in FIG. May be provided.
[0025]
In addition, as shown in FIG. 3A, for example, the destination floor can be designated for the general user and the stroller companion, as shown in FIG. 3A, or as shown in FIG. A button may be provided for identifying a general user and a stroller companion, while a destination floor designation button may be shared.
[0026]
On the other hand, the operation control system 30 optimally controls the operation of each car 20 by taking operation information from the elevator control device 31 for each car that individually controls the operation of the car 20 of each car and the elevator control apparatus 31 of each car. A group management control device 32 is provided. In addition, it is also possible to select the optimal car from a plurality of cars 20 and control the operation while cooperating between the elevator control apparatuses 31 of each car without installing the group management control apparatus 32. It is.
[0027]
Further, the operation control system 30 relates to the car ride of the stroller companion, and the group management control device 32 (which may be each elevator control device) includes the number of passengers of the car 20 to which the stroller companion can ride. Car availability data and priority data (for example, wheelchairs) as to which car call is to be accepted first when car call registration is simultaneously received from the stroller companion hall button 12 and stroller non-user hall button 14. A storage means 33 for storing the user-stroller companion-general user ranking is provided. Also, internally, when a car call registration is received from the stroller companion hall button 12, at least car usable data is stored. Assign a car that a stroller can ride on, and instruct driving on the stroller standby floor Row control unit 32a.
[0028]
Further, on the elevator control device 31 side, regarding the car ride of the stroller companion, guidance message data for notifying the guide message regarding the car ride of the stroller companion at the required timing from the hall side guidance speaker 13 and the in-car guidance speaker 25; A storage means 35 for storing at least door opening / closing time data for the stroller companion is provided, and internally, the stroller companion is transmitted from the hall-side guide speaker 13 of the car assigned based on the driving instruction from the assignment operation control means 32a. When the vehicle moves to the stroller companion standby floor based on the driving instruction from the allocation operation control means 32a, the stroller companion is guided from the in-car guidance speaker 25 when the is notified of the guide message for boarding. In-car guidance to notify messages Knowledge means 31b, door opening and closing control means 31c for performing the door open and close in accordance with door opening and closing time data stored in the storage unit 35 when the stroller companion has arrived at the floor call is car that ride is provided.
[0029]
On the other hand, on the elevator control device 31 side, as shown in FIG. 5, guidance message data for notifying a guidance message at a required timing from the guide speaker 25 in the car and the door opening / closing time described above regarding the getting off of the destination floor of the stroller companion The storage means 35 for storing data is provided, and internally, when the destination floor is registered from the stroller companion car button 23 of the in-car operation panel 21, the stroller companion gets off at the destination floor. Before the arrival at the destination floor, getting off the stroller companion from the guidance speaker 25 in the car to inform the passenger of the stroller getting off the vehicle. If the car arrives at the destination floor, Door opening and closing control means 31e for opening and closing the door according to the door opening and closing time.
[0030]
Next, the operation of the above-described elevator operation management system will be described.
[0031]
(1) About the car ride of the stroller companion (see FIGS. 4 and 6).
[0032]
{Circle around (1)} The operation control system 30 determines whether or not the stroller has registered a car call at predetermined intervals (S1). If the stroller has not registered the car call, the operation control system 30 determines whether or not the stroller has not registered. It is determined whether or not a car call has been registered (S2). Similarly, if no car call registration has been made, the process returns to step S1. Operation control is performed (S3).
[0033]
When the stroller companion operates the stroller companion hall button 12 to register the car call, it is determined that the stroller companion has a car call registered (S1), and the car call registration process is performed. The usage status related to the number of people in the car is fetched from the load detector 26 or the usage status detector provided on the side of the car 20, and this signal is compared with the car available data stored in the storage means 33. It is determined which of the cars 20 can be used by a stroller companion or whether the car 20 with the smallest number of passengers is the one of the cars, and one car 20 on which the stroller is to be mounted. (Allocation operation control means 32a). Here, the group management control device 32 instructs the assigned elevator control device 31 of one car to drive to the stroller accompanying person standby floor (S4).
[0034]
Therefore, with the above configuration, if the stroller operates the stroller companion hall button 12, the car 20 capable of riding the stroller is assigned from the plurality of cars 20. Can be quickly moved to the elevator hall 10 on the floor where the car is waiting, the stroller can get on the car 20 relatively easily, and can be used without much inconvenience to general users.
[0035]
{Circle around (2)} When the elevator control device 31 of the car corresponding to the car 20 assigned as described above receives a driving instruction to the floor where the stroller is on standby, the hall lantern 15 and the stroller service lantern of the assigned car are received. 16 is turned on (S5), the guidance message stored in the storage means 35 is read out, and boarding guidance is provided from the hall-side guidance speaker 13 on the elevator hall 10 side (for example, a car with a stroller on the left arrives). (S6: hall guidance notifying means 31a).
[0036]
Accordingly, the stroller service lantern 16 is turned on and the boarding guide broadcast allows the stroller companion to quickly move to the vicinity of the arrival floor hold-a of the car 20 and the elevator user near the arrival floor also has the stroller. It is conceivable to adopt a system in which the accompanying person gets on the car with the highest priority, and the stroller accompanying person can receive better service.
[0037]
{Circle around (3)} Further, the elevator control device 31 of the corresponding car issues a guidance message indicating that the stroller companion uses the car 20 from the in-car guidance speaker 25 before the corresponding car 20 arrives at the destination floor where the stroller companion is on standby. (Please note that there is a baby stroller traveling on the floor) (S7: car guidance notification means 31b).
[0038]
Therefore, the elevator control device 31 of the assigned car reads out the required guidance message and broadcasts a message stating that the stroller accompanies the passenger from the in-car guidance speaker 25 of the car 20, so that the corresponding car 20 is moved to the destination floor. Upon arrival, passengers, including those close to the car door, take action or prepare to secure a stroller that can be used by a stroller, so that the stroller companion is safe and smooth after opening the car door , And the operating efficiency of the elevator can be improved.
[0039]
(4) Thereafter, the car 20 arrives at the destination floor, opens the door, and the user gets on and off. At this time, the elevator control device 31 of the corresponding car has registered the stroller ride at the stage of calling the car from the platform. Since the door opening / closing time data for the stroller accompanying person, the wheelchair user, and the general user is set in the storage means 35 in advance, the general user is based on the door opening / closing time data for the stroller accompanying person. When a door opening / closing time longer than the door opening / closing time has elapsed, a door closing instruction is issued and the door is closed (S8: door opening / closing control means 31c).
[0040]
Therefore, when the stroller companion uses the car, the door is opened and closed under the door opening and closing time longer than the door opening and closing time of the general user, so that the stroller companion can safely put the stroller on the car 30. .
[0041]
(2) About the stroller getting off the car (see FIGS. 5 and 7).
[0042]
{Circle around (1)} After putting the stroller companion on the car, after the door is closed by the door opening / closing control means 31c, the elevator control device 31 of the corresponding car is for the general user provided on the operation panel 21 in the car. It is determined whether or not the destination floor (destination floor) has been registered from the button 32 and the stroller companion car button 23 (S11). If the destination floor has not been registered from the stroller companion car button 23, it is for the non-stroller companion. It is determined whether or not the destination floor has been registered from the car buttons 22 and 24 (S12). Similarly, if the destination floor has not been registered, the process returns to step S11, and if the non-accompanied stroller has registered a car call, Operation control for a stroller unaccompanied person is performed (S13).
[0043]
In step S11, when the registration to the destination floor is received from the car button 23 for the stroller companion, the corresponding elevator control device 31 recognizes that the stroller companion gets off at the destination floor, and moves up and down and in the nearby floor. Drive in order to land the car. .
[0044]
Thereafter, when the car 20 approaches the destination floor, the guide message is read from the storage means 35 before arriving at the destination floor, and the guide message from the car guidance speaker 25, for example, "On the next floor, there is a stroller getting on and off. Please be careful. "(S14: getting-off guidance notifying means 31d). Then, when the corresponding car arrives at the destination floor, the stroller companion gets off. At this time, the elevator control device 31 of the corresponding car, as described above, performs general use based on the door opening / closing time data for the stroller companion. When the door opening / closing time longer than the user's door opening / closing time has elapsed, a door closing instruction is issued and the door is closed (S15: door opening / closing control means 31e). After the door is closed, the stroller operation is cleared, the operation returns to the normal operation, and if the operation is continued (S16), the process proceeds to step S1, and the same processing is repeated.
[0045]
Therefore, according to the above-described embodiment, the stroller 20 can move the rideable car 20 to the floor where the stroller waits without stopping the car 20 in which the stroller cannot ride. Yes, it can provide reliable services to stroller companions. In addition, an appropriate guidance message will be broadcasted in the hall and car when the baby stroller gets into the car and gets off to the destination floor. Efficiency can be greatly improved.
[0046]
The present invention is not limited to the above-described embodiment, and can be implemented with various modifications without departing from the scope of the invention. In the above-described embodiment, the present invention can be similarly applied to not only a stroller companion but also, for example, a customer who uses a shopping cart, and the efficiency of car assignment can be increased.
[0047]
Further, the embodiments can be implemented in combination as much as possible, and in that case, the effect of the combination can be obtained. Furthermore, each of the above embodiments includes various upper and lower stage inventions, and various inventions can be extracted by appropriately combining a plurality of disclosed components. For example, when an invention is extracted because some constituent elements can be omitted from all the constituent elements described in the means for solving the problem, if the extracted invention is implemented, the omitted part is omitted. Is appropriately supplemented by well-known conventional techniques.
[0048]
【The invention's effect】
As described above, according to the present invention, it is possible to provide an elevator operation management system capable of distinguishing a stroller companion from general users and realizing an optimum service for each user.
[Brief description of the drawings]
FIG. 1 is an overall configuration diagram showing an embodiment of an operation management system for an elevator according to the present invention.
FIG. 2 is a diagram showing a relationship between a user-specific button on an operation panel in a car and an operation control system.
FIG. 3 is a front view showing two examples of an operation button for a general user and an operation button for a baby stroller provided on a hall wall corresponding to each car in a car operation panel and an elevator hall.
FIG. 4 is a diagram illustrating a configuration related to a car ride of a stroller companion in the elevator operation management system according to the present invention.
FIG. 5 is a view for explaining a configuration related to a stroller companion getting off a car in the elevator operation management system according to the present invention.
FIG. 6 is a flowchart illustrating an operation related to a car ride of a stroller companion in the elevator operation management system according to the present invention.
FIG. 7 is a flowchart illustrating an operation related to getting out of a car of a stroller companion in the elevator operation management system according to the present invention.
[Explanation of symbols]
10: elevator hall, 11: hold door, 12: hall button for stroller companion, 13: hall side guidance speaker, 14: hall button for non-stroller companion, 15: hall lantern, 16: stroller service lantern, 20: riding Car, 21: Car operation panel, 22 (22A): Car button for general user, 23 (23A): Car button for stroller companion, 24 (24A): Car button for wheelchair user, 25: Car guidance speaker , 26: load detector, 30: operation control system, 31: elevator control device, 32: group management control device.

Claims (8)

A stroller companion hall button and a stroller non-user hall button that are provided for each elevator hall unit and perform car call registration,
Provided in the car of each of the cars, a use state detecting means for detecting the use state of the car,
When a car call registration is received from the stroller companion hall button, based on a signal from the use status detecting means of each car, a car that can be used by the stroller is assigned and the car is driven to the stroller companion waiting floor. Operation control system for instructing the operation of the elevator. In the elevator operation management system according to claim 1,
The elevator operation management system, wherein the stroller non-user hall button has at least a general user hall button out of a general user hall button and a wheelchair user hall button. In the elevator operation management system according to claim 1 or 2,
A stroller service light and a hall-side sound generator provided for each elevator hall unit,
Based on a driving instruction from the allocation operation control means, a stroller service light of a corresponding car is turned on, and a hall guidance notifying means for notifying a guide message for a stroller companion to get on from the hall side sound generator is provided. An operation management system for elevators. In the elevator operation management system according to any one of claims 1 to 3,
An in-car audio generator provided in each of the cars;
When moving to the stroller companion standby floor based on a driving instruction from the allocation operation control means, an in-car guidance notifying means for notifying a guidance message for a stroller companion to board from the in-car audio generator is provided. An operation management system for an elevator. In the elevator operation management system according to claim 1 or 2,
Door opening / closing time storage means for storing the door opening / closing time according to the stroller companion, non-stroller user in advance,
When the car assigned by the assignment operation control means arrives at the stroller accompanying person standby floor based on the driving instruction, door opening / closing control means for opening and closing the door according to the door opening / closing time according to the stroller accompanying person is provided. An operation management system for an elevator. In the elevator operation management system according to claim 1,
If there is a hall button for general users, a stroller companion hall button, and a hall button for wheelchair users who perform car call registration for each elevator hall unit,
The priorities of car call registration of the car for ordinary users, stroller companions and wheelchair users and the available data of the car are set in advance,
The assignment operation control means, when a plurality of car calls are registered simultaneously from each hall button provided for each elevator hall car, the required car ride based on the priority and the availability of the car. An elevator operation management system characterized by assigning cars. A stroller companion car button and a stroller non-user car button for destination floor registration provided on the car operation panel in the car of each unit;
An in-car audio generator provided in each of the cars;
When the stroller companion receives the destination floor registration from the stroller companion car button, it detects that the stroller companion gets off at the destination floor, and the stroller companion gets off the car sound generator before the arrival at the destination floor. An operation management system for an elevator, comprising: a drop-off guidance notifying means for notifying a guidance message to be sent. The elevator operation management system according to claim 7,
Door opening / closing time storage means for storing the door opening / closing time according to the stroller companion, non-stroller user in advance,
An elevator operation management system, comprising: door opening / closing control means for opening / closing a door according to a door opening / closing time according to the stroller when the car carrying the stroller arrives at the destination floor. .

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