JP2004145771A - Cash processing system and program for same - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a means for notifying immediately contents in an abnormality of cash processing such as near-full or near-end of a cash processing machine or cash left behind. <P>SOLUTION: The cash processing machine and a terminal device installed in a service store of a financial institution are connected via a communication network and a warning issued by the cash processing machine is reported to the pre-set terminal device. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a cash processing system of a cash processing machine installed in a branch of a financial institution and a program therefor.
[0002]
[Prior art]
In a conventional cash processing system of a financial institution or the like, cashiers, officers, operators, etc. pay out or deposit cash, such as banknotes and coins, necessary for cash transactions and the like with a customer by using a cash processor. When the transaction is made, the cash processing machine stores the cash in the storage if the cash is received, adds the amount to the current amount of money, and stores the cash when the cash is withdrawn. The money is discharged from the warehouse, the amount is subtracted from the current money, and the money data is updated.
[0003]
When collecting and filling the cash in the storage, a cashier or the like checks the amount of money in the storage of the cash processing machine periodically or as necessary, and checks whether the amount of cash in the storage exceeds a predetermined amount (hereinafter referred to as “the amount of cash”). , Near-full) is collected from the storage, and new cash is stored in the storage when it is confirmed that the amount of cash in the storage is less than a predetermined amount (hereinafter, near-end). Filling is done.
[0004]
Also, if cash is forgotten at the time of withdrawal, the cash processing machine confirms that cash remains in the withdrawal port for a predetermined time and displays that fact on the screen of the operation unit, The withdrawal door is automatically closed, and then cash is withdrawn by an official approval operation.
[0005]
[Problems to be solved by the invention]
However, in the above-described conventional technology, the cashier checks the near-full or near-end of cash at a cashier or the like on a regular basis. Therefore, depending on the timing of deposit or withdrawal, the cash is collected or filled. After that, it is necessary to make a deposit and withdrawal again, and there is a problem that the transaction may not be performed smoothly.
[0006]
In particular, in the case of the near end, there is a problem that it takes more time to check the cash amount data from the operation unit, to determine the amount of cash to be filled based on the data, and to fill the cash.
Further, when the operator forgets to withdraw cash, if the operator or the like conducts the transaction without noticing it, there is a problem that the transaction becomes an off-balance-sheet transaction and the credit of the financial institution is reduced.
[0007]
Therefore, an object of the present invention is to provide a means for immediately notifying the contents of a cash process such as near full, near end, and forgetting to take cash when the cash processing is abnormal.
[0008]
[Means for Solving the Problems]
The present invention, in order to solve the above-described problems, a cash processing machine installed in a branch of a financial institution, a terminal device is connected via a communication network, the warning issued by the cash processing machine to the terminal device. It is characterized by notification.
In addition, a cash processing machine installed in a branch of a financial institution and connected to a terminal device via a communication network has an abnormality detection step of detecting an abnormal state, and a preset step when the abnormal state is detected. And a warning notification step of notifying the terminal device of a warning.
[0009]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, an embodiment of a cash processing system according to the present invention will be described with reference to the drawings.
[0010]
First Embodiment FIG. 1 is a block diagram showing a first embodiment of the present invention.
Reference numeral 1 denotes a cash processing machine, which is installed in a branch of a financial institution and manages cash handled by the branch.
Reference numeral 2 denotes an operation unit of the cash handling machine 1, which has a display screen, and a cashier, a staff member, an operator, or the like performs an input operation for depositing and withdrawing by the cash handling machine 1, It displays data and warnings when abnormalities occur.
[0011]
Reference numeral 3 denotes a terminal device, which is composed of a counter terminal operated by an operator at the reception desk, an office terminal operated by an officer, and the like.
A communication network 4 such as a LAN (Local Area Network) connects the cash processor 1 and the terminal device 3.
Although FIG. 1 shows a state in which a plurality of terminal devices 3 are installed and connected, one terminal device 3 may be provided.
[0012]
The operation of the above configuration will be described with reference to the flowchart shown in FIG.
S1, When the cash handling machine 1 starts operating, the cash handling machine 1 checks the state of each part of the cash handling machine 1, for example, the amount of cash in the storage, the presence or absence of cash remaining in the cash outlet, and the like.
S2, the cash processor 1 determines whether there is an abnormal state based on the result of checking the state of each unit.
[0013]
That is, a near-full reference value or a near-end reference value is set in the cash processor 1 in advance to determine near-full or near-end. If it is less than the reference value, it is determined that it is near end.
If the cash discharged to the dispensing port remains after a predetermined time, it is determined that the cash is forgotten.
[0014]
Then, when the abnormal state is detected, the process returns to step S3. When the abnormal state is not detected, the process returns to step S1 to continue checking the status of each unit.
S3, the cash processor 1 displays a warning on the display screen of the operation unit 2 to prompt the user to resolve each abnormal state, and when the abnormal state is near full or near end, the unit name, the amount of money for each denomination. And information on the amount of money such as its status (near-full or near-end). Displays forgotten information.
[0015]
S4, in parallel with this, the cash processing machine 1 reads the address of the terminal device 3 of the alert notification destination for notifying the previously set and stored alarm.
It should be noted that the setting of the warning notification destination may be all terminal devices 3, and a selected terminal device 3, for example, a specific terminal device 3 such as an office terminal or a window terminal where an operator is always enrolled is set to one. Alternatively, the setting may be limited to a plurality.
[0016]
S5: The cash processor 1 sets the terminal device 3 according to the read address of the terminal device 3 by attaching the additional information such as the money amount information and the forgetting information accompanying the abnormal condition to the warning for the abnormal condition. Via the communication network 4 to be displayed on the screen of the terminal device 3 for notification, and the processing is terminated.
In this manner, the warning issued by the cash handling machine 1 is notified to the terminal device 3, and the officer or the operator operating the terminal device 3 detects the occurrence of an abnormal state, and When the respective treatments are performed and the abnormal state of the cash processor 1 is resolved, the cash processor 1 continues to check the state of each unit (step S1).
[0017]
As described above, in the present embodiment, when an abnormal state such as near full, near end, or forgetting of the cash processing machine occurs, a warning issued by the cash processing machine is immediately notified to the terminal device via the communication network. By doing so, the teller and officers can recognize the abnormal condition at an early stage, and cash collection and filling, approval operations by officers can be executed quickly, and transactions can be carried out smoothly. In addition to this, it is possible to prevent miscalculation beforehand, and to improve the credibility of financial institutions.
[0018]
When the operation unit of the cash processing machine is divided into a plurality of operation units such as a main operation unit and a sub operation unit, the contents displayed in step S3 may be simultaneously displayed on the screens of the plurality of operation units.
As a result, the operator or the like operating the cash processing machine can quickly notice the fact that he or she has forgotten to take the cash, and the effect of preventing miscalculation can be further enhanced.
[0019]
Second Embodiment FIG. 3 is a block diagram showing a second embodiment of the present invention.
The same parts as those in the first embodiment are denoted by the same reference numerals, and description thereof will be omitted.
Reference numeral 5 denotes a branch office server, which is connected to a host computer (not shown) installed in the center of the financial institution or another branch through a communication line such as a telephone line, and is installed in the branch through the communication network 4. It is connected to the cash processing machine 1, the terminal device 3, and the like.
[0020]
The operation of the above configuration will be described with reference to the flowcharts shown in FIGS.
FIG. 4 is a flowchart showing a warning transmission process performed by the cash processor 1.
Steps S11 to S13 are the same as steps S1 to S3 of the first embodiment, and a description thereof will be omitted.
[0021]
S14, in parallel with the display on the display screen of the operation unit 2, the cash processing machine 1 attaches additional information such as the money amount data information or the forget-to-take information accompanying the abnormal state to the warning for the abnormal state, and the sales office server. 5 via the communication network 4 and terminates the warning transmission process.
FIG. 5 is a flowchart of a warning notification process performed by the sales office server 5.
[0022]
S21, the sales office server 5 receives the warning from the cash processing machine 1 transmitted in step S14.
S22, the sales office server 5 reads in the address of the terminal device 3 to which a warning is to be sent, which is set and stored in advance.
In addition, the setting of the warning notification destination may be performed for all the terminal devices 3 or may be performed for one or more selected specific terminal devices 3.
[0023]
S23, the branch server 5 sets the terminal device 3 in accordance with the read address of the terminal device 3 by attaching the additional information such as the money amount information and the forgetting information associated with the abnormal condition to the warning for the abnormal condition. Via the communication network 4 to be displayed and notified on the screen of the terminal device 3, terminates the warning notification processing, and continues other normal processing.
[0024]
In this case, the sales office server 5 may notify other offices and the host computer of the warning via a communication line.
In this manner, the warning issued by the cash handling machine 1 is notified to the terminal device 3, and the officer or the operator operating the terminal device 3 detects the occurrence of an abnormal state, and And when the respective treatments are performed and the abnormal state of the cash processing machine 1 is resolved, the cash processing machine 1 continues to confirm the state of each part (step S11).
[0025]
Thus, in this embodiment, in addition to the effects of the first embodiment, a warning issued by the cash processor is transmitted to the sales office server, and the sales office server notifies the terminal device of the warning. As a result, it is possible to collect all information in the branch office on the branch office server and centrally manage the information.
This is particularly effective when a situation such as a shortage of cash in the branch office itself is detected in advance, and the contents are notified to other branch offices or the host computer, and a cash transport request is made. In addition, cash transactions can be performed more smoothly.
[0026]
【The invention's effect】
As described above, according to the present invention, when an abnormal state of a cash processing machine occurs, a warning issued by the cash processing machine is immediately notified to a terminal device via a communication network, so that a cashier and The officer can recognize the abnormal state at an early stage, so that a smooth operation of the transaction can be achieved, and an effect of preventing an illicit transaction can be obtained.
[Brief description of the drawings]
FIG. 1 is a block diagram showing a first embodiment of the present invention. FIG. 2 is a flowchart showing a first embodiment. FIG. 3 is a block diagram showing a second embodiment of the present invention. FIG. 5 is a flowchart illustrating a warning transmission process according to the embodiment. FIG. 5 is a flowchart illustrating a warning notification process according to the second embodiment.
DESCRIPTION OF SYMBOLS 1 Cash processing machine 2 Operation part 3 Terminal device 4 Communication network 5 Sales office server

Claims (6)

A cash processing machine installed at a financial institution branch and a terminal device are connected via a communication network,
A cash processing system for notifying a warning issued by the cash processing machine to the terminal device. In claim 1,
A store server is connected to the communication network, and a warning issued by the cash processor is transmitted to the store server, whereby the store server notifies the terminal device of a warning of the cash processor. And cash processing system. In claim 1 or claim 2,
A cash processing system, wherein a warning issued by the cash processing machine is notified to a terminal device selected in advance. In claims 1 to 3,
A cash processing system, wherein a warning issued by the cash processing machine is displayed on a display screen of an operation unit. A cash processing machine installed at a financial institution branch and connected to a terminal device via a communication network,
An abnormality detection step of detecting an abnormal state;
And a warning notifying step of notifying a preset terminal device of a warning when the abnormal state is detected. In a branch office server installed in a financial institution branch office and connected to a terminal device and a cash processing machine via a communication network,
A warning receiving step of receiving a warning sent from the cash processor;
And a warning notifying step of notifying a preset terminal device of the warning when the warning is received.

Images