JP4997871B2 - Automatic transaction equipment - Google Patents

Description

  The present invention relates to an automatic transaction apparatus.

  Conventionally, automatic transaction machines such as ATMs (Automatic Teller Machines) and CDs (Cash Dispensers) have been installed at branches of financial institutions such as banks, credit unions, post offices, etc. Yes. And a customer operates the said automatic transaction apparatus by himself and performs financial transactions, such as payment, withdrawal, transfer, and transfer. In this case, the customer is authenticated by using a cash card and inputting a personal identification number. When a customer inputs a personal identification number, a numeric keypad is displayed near the center of the screen of a display device, which is composed of a touch panel or the like and also has an input function, or at a predetermined position. Then, the customer touches a predetermined numeric key on the displayed numeric keypad and inputs a personal identification number.

However, in recent years, fraudulent acts such as illegally obtaining a customer's cash card and personal identification number and impersonating the customer and withdrawing money from the customer's account have frequently occurred. Therefore, in order to prevent the customer from seeing the number being entered when entering the personal identification number, for example, a technique of providing a wall or a polarizing sheet that makes the screen of the display device physically difficult to see (for example, , See Patent Documents 1 and 2.) When inputting the password by performing screen display control, the screen brightness is lowered, the key arrangement is changed, or the input area is not easily seen by anyone other than the customer. Techniques for changing (for example, see Patent Documents 3, 4, and 5), techniques for displaying a video behind the customer to call the customer's attention (for example, see Patent Document 6), and the like have been proposed. .
JP-A-9-16831 JP 2001-155216 A Japanese Patent Laid-Open No. 2005-4488 JP 2006-134209 A JP 2006-11765 A JP 2005-327144 A

  However, in the above-described conventional automatic transaction apparatus, a third party looks at the operation screen from the back or side of the customer, observes the movement of inputting the PIN number of the customer's arm or finger, and There is a possibility to know the number. Further, if the key arrangement is changed or the input area is changed to a position that is difficult to be seen by other than the customer, the operability for the customer may be deteriorated. In addition, it is desirable to change the PIN if you feel that the PIN has been stolen by a third party, but in order to change the PIN, you will have to go to the branch office, which will save you time and effort. It will take.

  The present invention solves the problems of the conventional automatic transaction apparatus, arranges a sensor for detecting a third party, and detects a third party when a customer is inputting a personal identification number. The purpose of this invention is to provide an automatic transaction apparatus that can reliably prevent a personal identification number from being stolen, and that does not take time and trouble for the customer. .

Therefore, the automatic transaction apparatus of the present invention is an automatic transaction apparatus that has a touch panel operation unit having functions as a display unit and an input unit, and is operated by a customer of a financial institution to perform a transaction. And a selection means for selecting whether to perform the process of changing the personal identification number immediately or later when the sensor unit detects a third party when the customer inputs the personal identification number. Is displayed on the touch panel operation unit, and the process of changing the personal identification number includes input of the personal identification number before the change and input of the personal identification number after the change, and the sensor unit is inputting the personal identification number before the change. In addition, the operation of detecting a third party is performed even during the input of the changed PIN, and the sensor unit detects the third party when the PIN before input and the changed PIN are input. Not allowed when That.

  According to the present invention, in the automatic transaction apparatus, a sensor for detecting a third party is arranged, and if the third party is detected while the customer is inputting the personal identification number, the transaction is forcibly stopped. It is like that. For this reason, it is possible to reliably prevent the security code from being viewed, and the customer is not troublesome and does not feel bothered.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a block diagram showing the configuration of the automatic transaction apparatus according to the first embodiment of the present invention.

  In the figure, 10 is an automatic transaction device such as ATM, CD, etc. installed at a branch of a financial institution such as a bank, a credit union, a post office, etc. It is an apparatus for conducting transactions such as withdrawal, passbook entry, balance inquiry, transfer, transfer, remittance, that is, financial transactions. The automatic transaction apparatus 10 is a store of a store such as a convenience store, a supermarket, a department store, an underground mall, a station premises, a city hall, a public facility such as a hospital, a private company such as a factory or an office, a parking lot, a roadside ( It may be arranged outdoors such as aside). The automatic transaction apparatus 10 is a multifunction terminal such as a kiosk terminal having other functions such as a ticket reservation function, a product purchase application function, a credit card credit confirmation function, a facility information guidance function, and the like. There may be. The customer is a person who opens an account with a financial institution and performs the financial transaction.

  Here, 12 is a touch panel operation unit as a customer operation unit operated by a customer, and has a function as an input unit on the surface of a display unit such as a CRT, liquid crystal display, LED (Light Emitting Diode) display, etc. Although it is composed of a touch panel with a pressure-sensitive panel attached thereto, it may be composed of any kind of device as long as it has both a function as a display means and a function as an input means. The customer touches a numeric keypad and other buttons displayed on the screen of the touch panel operation unit 12, that is, by pressing the button, various kinds of financial transactions such as selection of a financial transaction and input of a personal identification number are performed. Can be operated.

  Reference numeral 13 denotes a deposit / withdrawal unit that handles banknotes and coins, that is, money. The deposit / withdrawal unit 13 receives and counts, i.e., counts, bills or coins that the customer has deposited in the money receiving port in financial transactions such as deposits, and monetizes a predetermined amount of banknotes or coins in financial transactions such as withdrawals. Pay out from the receiving port. In the deposit / withdrawal unit 13, a shutter that can be opened and closed is disposed at the money receiving port, and the shutter is opened when depositing and dispensing money.

  A card processing unit 14 reads and writes information on a card such as a cash card as a medium inserted by a customer from a card slot (not shown). The card is a card for performing a financial transaction issued to a customer by a financial institution, and magnetically stores information such as a customer's name, financial institution name, store number, account number, and other information such as a personal identification number. A magnetic stripe for storing data is provided. The card may be an IC card including an IC. In this case, data such as account information is stored as electronic data in the IC. Furthermore, it is desirable that the card processing unit 14 has a mechanism for printing a statement slip in which the details of the transaction are described, that is, a receipt.

  Reference numeral 15 denotes a bankbook processing unit, which prints the transaction contents on a bankbook inserted by a customer from a bankbook slot (not shown). Here, the bankbook is a booklet medium such as a bankbook issued by a financial institution to a customer, and records of financial transactions such as deposits, withdrawals, transfers, transfers, remittances, and periodic deposit settings are printed. It is what is done. The front cover or back cover of the passbook is provided with a magnetic stripe for storing data such as account information such as the customer's name, financial institution name, branch name, and account number as magnetic data. The bankbook may be provided with an IC. In this case, data such as account information is stored as electronic data in the IC.

  Furthermore, 16 is a sensor unit as a sensor for detecting a third party, and has a function of detecting the third party when a third party other than the customer approaches the automatic transaction apparatus 10.

  Reference numeral 11 denotes a control unit as control means for controlling the entire automatic transaction apparatus 10. The control unit 11 is a kind of computer that operates according to a program stored in a storage unit including a semiconductor memory, a magnetic disk, and the like. The control unit 11 includes a calculation unit such as a CPU and an MPU. The overall operation of the automatic transaction apparatus 10 including the unit 13, the card processing unit 14, the passbook entry unit 15 and the sensor unit 16 is comprehensively controlled. The control unit 11 has a function of monitoring the operation of the sensor unit 16 and changing the display content of the touch panel operation unit 12 when a customer inputs a password.

  The automatic transaction apparatus 10 is communicably connected to a host computer as a billing system upper apparatus disposed in a computer center of a financial institution via a network (not shown). The network may be any communication such as a wired or wireless public communication network, a dedicated communication network, an intranet, a LAN (Local Area Network), a WAN (Wide Area Network), a VPN (Virtual Private Network), a satellite communication network, etc. It may be a line network or a combination of these as appropriate.

  Next, the operation of the automatic transaction apparatus 10 having the above configuration will be described. First, an operation when the transaction is automatically stopped when the sensor unit 16 detects a third party will be described.

  FIG. 2 is a diagram showing an example of a password input screen in the first embodiment of the present invention, FIG. 3 is a diagram showing an example of a transaction cancellation screen in the first embodiment of the present invention, and FIG. It is a flowchart which shows the operation | movement in the case of stopping transaction automatically in the 1st Embodiment.

  First, the customer inserts his / her card into the card slot of the automatic transaction apparatus 10. Then, the card processing unit 14 reads the card information and acquires data stored in the magnetic stripe or the like of the card.

  Subsequently, the automatic transaction apparatus 10 displays a transaction selection screen for selecting a financial transaction on the touch panel operation unit 12. Then, the customer selects a desired transaction from among the transactions displayed on the transaction selection screen. Then, the automatic transaction apparatus 10 displays a personal identification number input screen 20 as shown in FIG. 2 on the touch panel operation unit 12 and prompts input of the personal identification number.

  Here, the sensor unit 16 performs sensor monitoring and determines whether there is a third party other than the customer in the vicinity of the automatic transaction apparatus 10. Then, for example, when the customer tries to input the first digit (digit) of the password, if the sensor unit 16 detects a third party, it is determined that the sensor monitoring is ON, and the automatic transaction apparatus 10 determines that FIG. 3 is switched to the transaction stop screen 30 as shown in FIG. 3 from the password input screen 20 as shown in FIG. That is, the transaction cancellation screen 30 is displayed on the touch panel operation unit 12, and the card is returned from the card slot.

  If the sensor unit 16 has not detected a third party other than the customer, that is, if sensor monitoring is OFF, the customer continues to input the password. In this case, the customer inputs the password number up to four digits as usual. Then, the automatic transaction apparatus 10 determines whether or not the input of the personal identification number has been completed, and waits by repeating the operation after the sensor monitoring until the input is completed.

  Subsequently, when the input of the personal identification number is completed, the automatic transaction apparatus 10 displays a screen for performing the financial transaction selected by the customer on the touch panel operation unit 12. Then, the customer operates the touch panel operation unit 12 to input transaction details, for example, by inputting a withdrawal amount. Then, the automatic transaction apparatus 10 communicates with the host computer and executes a financial transaction. For example, money corresponding to the withdrawal amount input by the customer is paid out from the money receiving port of the deposit / withdrawal unit 13.

  When the transaction ends, the card is returned from the card slot.

  Thus, the automatic transaction apparatus 10 monitors the third party by the sensor unit 16, and when the sensor unit 16 detects a third party other than the customer, the automatic transaction apparatus 10 switches from the personal identification number input screen 20 to the transaction cancellation screen 30 and performs the transaction. Since it is canceled, it becomes impossible to input the personal identification number, and it is possible to prevent the personal identification number from being stolen by a third party even if the customer himself / herself is not aware. Therefore, it is possible to prevent the customer from unknowingly being stolen by a third party and knowing the personal identification number, and to prevent misuse such as impersonation.

Next, a flowchart will be described.
Step S1: Insert a card.
Step S2 Select a transaction.
Step S3: The password input screen 20 is displayed to prompt the user to input the password.
Step S4: Sensor monitoring is performed to determine whether there is a third party other than the customer in the vicinity of the automatic transaction apparatus 10. If a third party other than the customer is detected, the process proceeds to step S5. If a third party other than the customer is not detected, the process proceeds to step S7.
Step S5 The transaction cancellation screen 30 is displayed.
Step S6 The card is returned and the process is terminated.
Step S7: Enter a password.
Step S8: It is determined whether or not the input of the password has been completed. If the input of the password is completed, the process proceeds to step S9. If the input of the password is not completed, the process returns to step S4.
Step S9: Enter transaction details.
Step S10 The transaction ends.
Step S11 The card is returned and the process is terminated.

  Next, when the sensor unit 16 detects a third party, an operation in the case of displaying on the touch panel operation unit 12 selection means for selecting continuation or cancellation of the transaction will be described.

  FIG. 5 is a diagram showing an example of a screen displaying a selection means for selecting continuation or cancellation of a transaction in the first embodiment of the present invention, and FIG. 6 is a continuation or transaction of the transaction in the first embodiment of the present invention. It is a flowchart which shows operation | movement in the case of selecting cancellation.

  First, the customer inserts his / her card into the card slot of the automatic transaction apparatus 10. Then, the card processing unit 14 reads the card information and acquires data stored in the magnetic stripe or the like of the card.

  Subsequently, the automatic transaction apparatus 10 displays a transaction selection screen for selecting a financial transaction on the touch panel operation unit 12. Then, the customer selects a desired transaction from among the transactions displayed on the transaction selection screen. Then, the automatic transaction apparatus 10 displays a personal identification number input screen 20 as shown in FIG. 2 on the touch panel operation unit 12 and prompts input of the personal identification number.

  Here, the sensor unit 16 performs sensor monitoring and determines whether there is a third party other than the customer in the vicinity of the automatic transaction apparatus 10. Then, for example, when the customer tries to input the first digit of the password, if the sensor unit 16 detects a third party, it is determined that the sensor monitoring is ON, and the automatic transaction apparatus 10 is shown in FIG. The personal identification number input screen 20 is switched to a selection screen 40 that displays selection means for selecting continuation or cancellation of the transaction as shown in FIG. On the selection screen 40, a message for calling attention to the customer, a continuation button 41 for selecting continuation of the transaction, and a cancellation button 42 for selecting cessation of the transaction are displayed as selection means. The customer selects to continue or cancel the transaction by pressing the continue button 41 or the cancel button 42.

  When the customer presses the continuation button 41 to select the continuation of the transaction, the user returns to the personal identification number input screen 20 and the personal identification number input is continued. When the customer selects to cancel the transaction by pressing the cancel button 42, the automatic transaction apparatus 10 switches to the transaction cancellation screen 30 as shown in FIG. 3 and cancels the transaction. That is, the transaction cancellation screen 30 is displayed on the touch panel operation unit 12, and the card is returned from the card slot.

  If the sensor unit 16 has not detected a third party other than the customer, that is, if sensor monitoring is OFF, the customer continues to input the password. In this case, the customer inputs the password number up to four digits as usual. Then, the automatic transaction apparatus 10 determines whether or not the input of the personal identification number has been completed, and waits by repeating the operation after the sensor monitoring until the input is completed.

  Subsequently, when the input of the personal identification number is completed, the automatic transaction apparatus 10 displays a screen for performing the financial transaction selected by the customer on the touch panel operation unit 12. Then, the customer operates the touch panel operation unit 12 to input transaction details, for example, by inputting a withdrawal amount. Then, the automatic transaction apparatus 10 communicates with the host computer and executes a financial transaction. For example, money corresponding to the withdrawal amount input by the customer is paid out from the money receiving port of the deposit / withdrawal unit 13.

  When the transaction ends, the card is returned from the card slot.

  In this way, when the sensor unit 16 detects a third party other than the customer, the PIN number input screen 20 can be switched to the selection screen 40, and the cancellation of the transaction can be selected. It is possible to prevent the three parties from seeing the password.

Next, a flowchart will be described.
Step S21: A card is inserted.
Step S22 Select a transaction.
Step S23: The password input screen 20 is displayed to prompt the input of the password.
Step S24: Sensor monitoring is performed to determine whether there is a third party other than the customer in the vicinity of the automatic transaction apparatus 10. If a third party other than the customer is detected, the process proceeds to step S25. If a third party other than the customer is not detected, the process proceeds to step S28.
Step S25: Determine whether to select the continuation of the transaction or to cancel the transaction. When the continuation of the transaction is selected, the process proceeds to step S28, and when the cancellation of the transaction is selected, the process proceeds to step S26.
Step S26 The transaction cancellation screen 30 is displayed.
Step S27 The card is returned and the process is terminated.
Step S28: Enter a password.
Step S29: It is determined whether or not the input of the password has been completed. When the input of the password is completed, the process proceeds to step S30, and when the input of the password is not completed, the process returns to step S24.
Step S30: Enter transaction details.
Step S31 The transaction ends.
Step S32: The card is returned and the process is terminated.

  Thus, in this Embodiment, the automatic transaction apparatus 10 monitors a third party with the sensor part 16, and if the sensor part 16 detects a third party other than a customer, it will change from the PIN input screen 20 to the transaction cancellation screen 30. Alternatively, the screen is switched to the selection screen 40. Therefore, even if the customer himself / herself is not aware, it is possible to prevent the password from being seen by a third party. Therefore, it is possible to prevent the customer from unknowingly being stolen by a third party and knowing the personal identification number, and to prevent misuse such as impersonation.

  In addition, since the continuation button 41 and the cancel button 42 are displayed on the selection screen 40, when the customer is with the guidance person or family, the continuation button 41 can be pressed to select the continuation of the transaction. Convenience can be improved.

  Next, a second embodiment of the present invention will be described. In addition, about the thing which has the same structure as 1st Embodiment, the description is abbreviate | omitted by providing the same code | symbol. The description of the same operation and the same effect as those of the first embodiment is also omitted.

  FIG. 7 is a first diagram showing an example of a password change selection screen according to the second embodiment of the present invention, and FIG. 8 is a diagram showing an example of a password change operation screen according to the second embodiment of the present invention. FIG. 1 and FIG. 9 are second diagrams showing an example of a password change operation screen in the second embodiment of the present invention, and FIG. 10 is a screen of a password change selection screen in the second embodiment of the present invention. FIG. 11 is a flowchart showing the operation of the automatic transaction apparatus according to the second embodiment of the present invention.

  First, the customer inserts his / her card into the card slot of the automatic transaction apparatus 10. Then, the card processing unit 14 reads the card information and acquires data stored in the magnetic stripe or the like of the card.

  Subsequently, the automatic transaction apparatus 10 displays a transaction selection screen for selecting a financial transaction on the touch panel operation unit 12. Then, the customer selects a desired transaction from among the transactions displayed on the transaction selection screen. Then, the automatic transaction apparatus 10 displays a personal identification number input screen 20 as shown in FIG. 2 on the touch panel operation unit 12 and prompts input of the personal identification number.

  Here, the sensor unit 16 performs sensor monitoring and determines whether there is a third party other than the customer in the vicinity of the automatic transaction apparatus 10. Then, for example, when the customer tries to input the first digit of the password, if the sensor unit 16 detects a third party, it is determined that the sensor monitoring is ON, and the automatic transaction apparatus 10 is shown in FIG. The password input screen 20 is switched to the first password change selection screen 50 as shown in FIG. The first personal identification number change selection screen 50 includes a message prompting the customer to change the personal identification number, an immediate change button 51 for selecting immediate alteration of the personal identification number as a selection means, and a personal identification number. A later change button 52 for selecting to change later is displayed. The customer selects whether to change the security code immediately or later by pressing the immediate change button 51 or the later change button 52.

  Then, when the customer selects to change the password later by pressing the later change button 52, the user returns to the password input screen 20 and continues to input the password. When the customer selects to change the password immediately by pressing the immediate change button 51, the automatic transaction apparatus 10 causes the touch panel operation unit 12 to display a first password change operation screen as shown in FIG. 60 is displayed. Then, when the customer inputs the current password, that is, the password before change, the second password change operation screen 70 as shown in FIG. 9 is displayed. Enter the new password. Note that the input of the current password and the input of a new password are not necessarily performed continuously.

  The sensor unit 16 also performs sensor monitoring while the customer inputs the current password and the new password, and determines whether there is a third party other than the customer near the automatic transaction apparatus 10. And if the sensor part 16 detects a third party, it will judge that sensor monitoring is ON, and the automatic transaction apparatus 10 will display the 2nd PIN code change selection screen 80 as shown in FIG. The second password change selection screen 80 includes a message for calling attention to the customer, a change button 81 for selecting the change of the password, and an end button 82 for selecting the end of the transaction as selection means. Is displayed. When the customer presses the change button 81, the automatic transaction apparatus 10 repeats the same operation as when the immediate change button 51 is pressed on the first personal identification number change selection screen 50.

  On the other hand, when the sensor unit 16 has not detected a third party other than the customer, that is, when the sensor monitoring is OFF, the customer continues to input the personal identification number in the same manner as when the customer presses the change button 52 later. Is done. In this case, the customer inputs the password number up to four digits as usual. Then, the automatic transaction apparatus 10 determines whether or not the input of the personal identification number has been completed, and waits by repeating the operation after the sensor monitoring until the input is completed.

  Subsequently, when the input of the personal identification number is completed, the automatic transaction apparatus 10 displays a screen for performing the financial transaction selected by the customer on the touch panel operation unit 12. Then, the customer operates the touch panel operation unit 12 to input transaction details, for example, by inputting a withdrawal amount. Then, the automatic transaction apparatus 10 communicates with the host computer and executes a financial transaction. For example, money corresponding to the withdrawal amount input by the customer is paid out from the money receiving port of the deposit / withdrawal unit 13.

  When the transaction ends, the card is returned from the card slot.

  As described above, when the sensor unit 16 detects a third party other than the customer, the PIN code input screen 20 is switched to the first PIN code change selection screen 50, and the transaction can be canceled and the PIN code can be changed. Even if the customer himself / herself is not aware, it is possible to prevent the third party from seeing the password.

Next, a flowchart will be described.
Step S41: A card is inserted.
Step S42: Select a transaction.
Step S43 The personal identification number input screen 20 is displayed to prompt the user to input the personal identification number.
Step S44: Sensor monitoring is performed to determine whether there is a third party other than the customer in the vicinity of the automatic transaction apparatus 10. If a third party other than the customer is detected, the process proceeds to step S45. If a third party other than the customer is not detected, the process proceeds to step S50.
Step S45: The first password change selection screen 50 is displayed.
Step S46: It is determined whether or not to change the personal identification number immediately. If the password is changed immediately, the process proceeds to step S47. If the password is changed later, the process returns to step S44.
Step S47: Sensor monitoring is performed to determine whether there is a third party other than the customer in the vicinity of the automatic transaction apparatus 10. If a third party other than the customer is detected, the process returns to step S45. If a third party other than the customer is not detected, the process proceeds to step S48.
Step S48: Enter the password before change.
Step S49: Enter the changed password.
Step S50: Enter a password.
Step S51: It is determined whether or not the input of the password has been completed. If the input of the password is completed, the process proceeds to step S52. If the input of the password is not completed, the process returns to step S44.
Step S52 The transaction content is input.
Step S53 The transaction ends.
Step S54 The card is returned and the process is terminated.

  Thus, in this Embodiment, the automatic transaction apparatus 10 monitors a third party with the sensor part 16, and if the sensor part 16 detects a third party other than a customer, it will be 1st PIN from the PIN number input screen 20. Switching to the number change selection screen 50, the transaction can be stopped and the password can be changed. Therefore, even if the customer himself / herself is not aware, it is possible to prevent the password from being seen by a third party. Therefore, it is possible to prevent the customer from unknowingly being stolen by a third party and knowing the personal identification number, and to prevent misuse such as impersonation.

  In addition, even if it is stolen, the password can be changed, so that misuse can be prevented.

  Further, since the immediate change button 51 and the later change button 52 are displayed on the first password change selection screen 50, when the customer is with the guidance person or family, the later change button 52 is pressed to enter the password. It can be done without changing, and convenience for customers can be improved.

  In the present embodiment, the timing for changing the personal identification number is not limited to the operation described above. In other words, the input of a new password is not necessarily performed following the input of the current password, and may be performed at any timing until the transaction is terminated. For example, it may be performed while the automatic transaction apparatus 10 communicates with the host computer or during the withdrawal operation. Further, for example, it may be performed on the condition that a predetermined time has elapsed since the sensor unit 16 no longer detects a third party. Furthermore, for example, it may be performed before returning money or a card. Further, a new password may be input first and stored temporarily.

  Moreover, even if it is a case where the change button 52 is pushed later, change of a PIN code is not performed in another transaction. In other words, regardless of whether the PIN is changed immediately or later, the process of changing the PIN is terminated during the transaction or during a transaction subsequent to the transaction. Yes. Furthermore, the process of changing the password includes input of the password before change and input of the password after change. The input of the password before change and the input of the password after change are performed by the sensor unit. 16 is allowed when no third party is detected.

  In addition, this invention is not limited to the said embodiment, It can change variously based on the meaning of this invention, and does not exclude them from the scope of the present invention.

It is a block diagram which shows the structure of the automatic transaction apparatus in the 1st Embodiment of this invention. It is a figure which shows the example of the PIN code input screen in the 1st Embodiment of this invention. It is a figure which shows the example of the transaction cancellation screen in the 1st Embodiment of this invention. It is a flowchart which shows operation | movement in the case of stopping the transaction automatically in the 1st Embodiment of this invention. It is a figure which shows the example of the screen which displays the selection means which selects the continuation or cancellation of the transaction in the 1st Embodiment of this invention. It is a flowchart which shows operation | movement in the case of selecting continuation or cancellation of the transaction in the 1st Embodiment of this invention. It is a 1st figure which shows the example of the PIN code change selection screen in the 2nd Embodiment of this invention. It is a 1st figure which shows the example of the PIN code change operation screen in the 2nd Embodiment of this invention. It is a 2nd figure which shows the example of the PIN code change operation screen in the 2nd Embodiment of this invention. It is a 2nd figure which shows the example of the PIN code change selection screen in the 2nd Embodiment of this invention. It is a flowchart which shows operation | movement of the automatic transaction apparatus in the 2nd Embodiment of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Automatic transaction apparatus 12 Touch panel operation part 14 Card processing part 16 Sensor part 41 Continuation button 42 Stop button 51 Immediate change button 52 Late change button

Claims (1)

(A) having a touch panel operation unit having functions as display means and input means;
(B) An automatic transaction apparatus that is operated by a customer of a financial institution and performs a transaction,
(C) further includes a sensor unit for detecting a third party;
(D) When the sensor unit detects a third party when the customer inputs a personal identification number, a selection means for selecting whether to perform the processing for changing the personal identification number immediately or later is displayed on the touch panel operation unit. And
(E) The process of changing the personal identification number includes an input of the personal identification number before the change and an input of the personal identification number after the change,
(F) The sensor unit performs an operation of detecting a third party during the input of the password before the change and during the input of the password after the change,
(G) the input of the personal identification number after the input and change of the pre-change PIN, automatic transaction apparatus in which the sensor unit is characterized Rukoto allowed when not detecting the third party.

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