JP2003281420A - Reservation and ticket issue system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a reservation and ticket issue system which enables any customer to satisfactorily and accurately perform reservation and ticket issue operation. <P>SOLUTION: When retrieval conditions such as stations of getting-on and getting-off, a date of travel, the number of passengers, seats, and smoking/no smoking are presented from a terminal by a user, a host computer confirms the retrieval conditions (step 100) to retrieve a database by the retrieval conditions. With respect to the retrieval result and the terminal operation speed of the customer, a condition that super-express trains are not included in a travel route, a condition that only one route can be taken, a condition that the terminal operation speed of the customer is high, and a condition that the travel route has connections are decided, and a program for picture display which enables the customer to quickly perform picture operation on the terminal is executed when all the conditions are satisfied, and a program for picture display which switches pictures at each time of operation is executed when any of the conditions is not satisfied. <P>COPYRIGHT: (C)2004,JPO

Description

Detailed Description of the Invention

[0001]

TECHNICAL FIELD The present invention relates to a passenger ticket, a designated ticket,
Reservation ticketing system that reserves and issues tickets such as limited express tickets.

[0002]

2. Description of the Related Art Conventionally, issuing (issuing) train tickets, train tickets (hereinafter referred to as trains), designated tickets, limited express tickets, etc.
Various terminal devices for making reservations have been proposed. Among them, there is known a reservation terminal device that displays information necessary for reservation on the screen and performs reservation processing operation on the screen based on the displayed information. . As an example, in the reservation terminal device described in Japanese Patent Laid-Open No. 7-21291, the name of the boarding station or the latter station, and if a transit is required, the transfer station name, train name, and train number if necessary With this, you can issue a designated ticket, etc., and if there is a transit, you can display information such as the transit train and transit time on the designated ticket by entering at least the transit train name The input information and the processing result are displayed on the display unit so that the contents can be confirmed.

[0003]

By the way, in the conventional reservation ticketing system using such a reservation terminal device, the processing is performed based on the same predetermined flow chart, and the screen display is performed. For this reason, depending on the route that the customer presents for ticket reservation and purchase, a very complicated screen display is made, and especially for a customer who is unfamiliar with the terminal operation, the reservation operation is very difficult and the operation error. There was a problem that was likely to occur.

On the other hand, there are also cases in which a customer who has been able to operate a terminal or who purchases a ticket such as a limited express ticket in a hurry wants to carry out a single operation on one screen and shorten the operation time as much as possible. .

An object of the present invention is to provide a reservation ticket issuing system capable of satisfying such conflicting demands and allowing any customer to perform reservation ticket issuing operation satisfactorily and accurately.

[0006]

In order to achieve the above object, the present invention is a reservation ticketing system for performing ticket reservation by operating a screen displayed on a terminal. A plurality of programs for screen display are provided, and the programs are selectively used according to the determination condition based on the search result in the reservation search condition presented by the customer.

Further, according to the present invention, the determination condition is that the limited express is not used in a part of the route as the search condition, there is one route from the boarding station to the alighting station, and there is a connection in the middle of the route. None Furthermore, when the customer's operation speed is fast and either of the judgment conditions ~ or the judgment conditions ~ is satisfied, a screen that enables the operation with less screen switching for reservation ticketing When the display program is executed and one of the judgment conditions (1) to (4) is not satisfied, the screen display program is executed so that the number of times of screen switching is increased to operate each screen.

[0008]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a schematic configuration diagram showing an embodiment of a reservation ticket issuing system according to the present invention, in which 1 is a host computer, 2a is a conventional DB (database), 2b is an express DB, and 3 is a reservation ticket issuing terminal (hereinafter, ticket sales). Machine),
4a and 4b are personal computers (personal computers),
Reference numeral 5 is a network such as a public line or the Internet.

In FIG. 1, the host computer 1 has databases such as a conventional DB 2a and a limited express DB 2b, and is connected to a network 5. Conventional DB2a
Stores information about conventional lines and private railways, and the limited express DB 2b stores information about bullet trains and limited express trains. Further, a ticket vending machine 3 for customers installed in a station yard or the like is connected to the host computer 1 via the network 5, and the customer can use the ticket vending machine 3 to reserve or purchase a ticket. Further, by connecting the owned PCs 4a and 4b to the network 5, the customer can reserve and purchase a ticket using the PCs 4a and 4b.

FIG. 2 is a perspective view showing a specific example of the ticket vending machine 3 in FIG. 1, in which 6 is a display screen, 7 is a coin insertion slot, 8 is a bill insertion slot, 9 is a card insertion slot, and 10 is a ticket issuing slot. It is a mouth.

In FIG. 1, the ticket vending machine 3 is provided with a touch panel type display screen 6 on which a screen necessary for an operation for issuing a reservation ticket is displayed. Further, a coin insertion slot 7, a bill insertion slot 8, a card insertion slot 9, a ticket issuing slot 10 and the like are provided on the front surface of the ticket vending machine 3. Display screen 6
When the reservation of the ticket is completed by the operation in, and the fee is paid from the coin insertion slot 7 or the bill insertion slot 8 or the cash card is inserted from the card insertion slot 9 and the fee is paid, the reserved ticket is issued. Emitted from 10.

In FIG. 1, tickets can be reserved from the PCs 4a and 4b by the same screen operation as that of the ticket vending machine 3. However, the reserved tickets can be received or delivered at a station or a travel agency window. It will be obtained by doing.

Next, ticket reservation and ticket issuing by the ticket vending machine 3 in FIG. 1 will be described.

FIG. 3 is a flow chart showing the processing operation of the host computer 1 when the ticket vending machine 3 shown in FIG. 1 is used.

In the figure, first, the input information from the ticket vending machine 3 is confirmed (step 100). Here, information input in the ticket vending machine 3 will be described.

When a customer performs a predetermined operation on the ticket vending machine 3 to reserve or purchase a ticket, a boarding station input screen 11 as shown in FIG. 4 is displayed on the touch panel type display screen 6. On the boarding station name input screen 11, the boarding station input field 11a, keyboard 11b, cancel button 11c, and clear button 11d are displayed.
By operating, the boarding station name can be entered in the input field 11a.

Characters are input one by one by touching the keyboard 11b and displayed in the input field 11a.
Whenever such a character is input, the station name starting from the character string input so far is searched by the host computer 1, for example, in the conventional DB, and when the number of searches is not so large and is less than or equal to various constants, Station names corresponding to the number of searches are displayed on the display screen 6. For example, when the desired boarding station is XX station and the character or character string "○" is input, and the number of characters starting with this character or character string "○" is less than or equal to a predetermined number, as shown in FIG. Searched station name "○○
The boarding station selection screen 12 showing "station", "○ × station", and "○ △ station" is displayed. The station name you want,
That is, when “XX station” is selected by touch operation, the boarding station name input process ends. The cancel button 13a
When the touch operation is performed, the ticket reservation / purchase mode at the ticket vending machine 3 ends. Further, when the return button 13b is touch-operated, the boarding station name input screen 1 shown in FIG.
Return to 1. Also, on this boarding station name input screen 11,
Touch the clear button 11d to enter the input field 11a
The character or character string displayed in is cleared.

The cancel button, the return button, and the clear button shown in the drawings other than FIG. 5 also have the same functions as described above.

Since there are many boarding station names displayed on the boarding station selection screen 12 shown in FIG. 5, the customer returns button 11
By touching e, the boarding station name input screen 1 shown in Fig. 4
However, at this time, unless the user operates the keyboard 11b to input one character or touches the cancel button 11c or the clear button 11d, the display state as it is when the station name selection screen 12 shown in FIG. Maintained.

When the desired station name on the boarding station selection screen 12, that is, "XX station" is touched and selected, the boarding station name input processing ends, and then the boarding station name input screen as shown in FIG. 13 is displayed on the display screen 6. Also on the disembarking station name input screen 13, as in the disembarking station name input screen 11 shown in FIG. 4, the disembarking station input field 13a and the keyboard 13 are shown.
b, a cancel button 13c, and a clear button 13d are displayed, and further, a boarding station name input field 13e representing the boarding station name input as described with reference to FIGS. 4 and 5 and a return button 13f are also displayed. .

Similar to the boarding station name input screen 11, the boarding station name can be entered in the input field 13a by operating the keyboard 13b. This is also the same as the boarding station name display screen 11 on the keyboard 13b. Characters are input one by one by touch operation and displayed in the input field 13a. Every time such character is input, the station name starting from the character string input so far is displayed by the host computer 1 in the conventional DB, for example. If the number of searches is not so large and is less than or equal to various constants, the station name of the number of searches is displayed on the display screen 6. For example, if you want to
If the number of characters starting with this character or the character string "x" is less than or equal to a predetermined number when a character or character string "x" is input as the x station, as shown in FIG. , "X station", and "X station" are displayed, and the disembarking station selection screen 14 is displayed. When the desired station name among these, that is, "XX station" is selected by the touch operation, the input processing of the alighting station name ends.

The exit station selection screen 14 shown in FIG. 7 also displays a cancel button 14a and a return button 14b similar to those on the boarding station selection screen 12 shown in FIG.

Even in the disembarking station selection screen 14 shown in FIG. 7, since many passenger station names are displayed, the customer touches the return button 14b to return to the disembarking station name input screen 13 shown in FIG. 6, but at this time, the keyboard 1 by operating 13b
Unless a character is input or the cancel button 13c or the clear button 13d is touch-operated, the display state as it is when the station name selection screen 14 shown in FIG. 7 is moved is maintained.

When the desired station name on the drop-off station selection screen 14, that is, "XX station", is touched and selected, the input processing of the drop-off station name is completed, and then the search condition screen 1 shown in FIG.
5 is displayed on the display screen 6. On the search condition screen 15, the boarding station name display field 15a in which the boarding station name previously input is displayed, the exit station name display field 15b in which the boarding station name previously input is displayed, and the boarding date input Field 15c, boarding time input field 15d, passenger number input field 15e, seat selection field 15f for selecting either designation / green / free, and non-smoking vehicle / smoking vehicle selected And the selection field 15g for
These setting buttons are provided in c to 15e and selection fields 15f and 15g, respectively. In addition, this search condition screen 1
Also in No. 5, a cancel button 15i and a return button 15j are provided.

When the search condition screen 15 is started to be displayed, these input fields 15c to 15e and selection fields 15f, 1
The default is displayed on 5g. In this embodiment, the button on the left side of the setting button is set as the default. That is, "Today" is displayed in the boarding date input field 15c.
With the setting button of, for example, October 21
The current month and day is displayed as the default date.
Further, in the boarding time input field 15d, a state in which the "current" setting button is pressed, for example, 10:00, the current time is displayed as a default. Similarly, in the passenger number input field 15e, the state in which the "adult 1" setting button is pressed is displayed. Also, similarly,
In the seat selection field 15f, the state in which the "designation" setting button is pressed is displayed, and in the selection field 15g, the state in which the "non-smoking" setting button is pressed is displayed.

When the ticket vending machine 3 is installed in a station, especially when this station is a large station which becomes a central station in the area, the customer usually selects the boarding station. It is a station. Therefore, the boarding station name display field 15a of the search condition screen 15 is omitted even if the boarding station name input operation described in FIGS.
As the boarding station name, the name of this station may be automatically displayed. However, in this case, you may want to use another station as the boarding station.
5a is also provided with a change button, and when this change button is touch-operated, the boarding station name input screen 11 shown in FIG. 4 is displayed, and the boarding station name can be input as described above.

These input fields 15c to 15e and the selection field 1
When changing the selection information of 5f and 15g, it can be changed by pressing the two setting buttons arranged on the right side of each. For example, if you press the "Tomorrow" setting button on the right side of the boarding date input field 15c, you can display the month and day of tomorrow, and if you press the "Calendar" setting button, a window with a calendar opens. It is displayed, and you can change the desired month and day by selecting the month and day in this window. When entering the boarding time,
When the "AM" or "PM" setting button is pressed, a window (not shown) in which time can be set is displayed, and the time can be changed by selecting a predetermined time in this window. The display time may be increased, for example, every hour by pressing the setting button without displaying the window. In this embodiment, in the boarding date input field 15c and the boarding time input field 15d, there is no change from the present time to the past, but it is possible to go back or move forward. Therefore, in the above "calendar", the past month and day cannot be selected (displayed), and if the current time is afternoon, the "am" setting button is hidden or cannot be selected.

In addition, in the passenger number input field 15d, in addition to the default "Adult 1" setting button, a setting button for "Adult 2" with the next frequency of use is provided, and other designations are "Other". By pressing the setting button of, a window (not shown) capable of designating various combinations such as a combination of an adult and a child can be displayed and set. With this "other" setting button, various candidates may be displayed sequentially by pressing this setting button without displaying a window.

Further, in the seat selection section 15f, one of the default "designation", "green", and "free" setting buttons can be selected. Furthermore, the selection field 15g also has a default of "non-smoking" or "smoking".
Alternatively, one of the setting buttons of "no designation" can be designated.

In the search condition screen 15, the customer appropriately touches the change button 16 to obtain the desired content, and after confirming this, touches the search button 15h for ticket reservation. As a result, in FIG. 1, the ticket vending machine 3 requests the host computer 1 to search using the information content on the search condition screen 15 as the search condition. The host computer 1 receives the request and confirms the search condition, which is step 100 in FIG.

Therefore, in FIG. 3, when the host computer 1 makes this confirmation, it searches the conventional DB 2a or the express DB 2b based on this search condition (step 101).
The determination in step 102 is made based on the search result.
This judgment is for deciding how to display the subsequent operation screen to the customer who is currently using the ticket vending machine 3. The judgment condition is, for example, the result of the search or the express train. As a result of the search that does not include, does the route from the boarding station to the getting-off station are the same (that is, is there one route)? The customer's input operation is fast or there is no transit in the route from the boarding station to the getting-off station. It is something to do. Whether or not the input operation by the customer is fast is determined based on how the customer operates the ticket vending machine 3 until the search condition screen 15 is created. This judgment condition is
This is to determine whether or not the current customer is required to perform a screen display that requires an operation that is too complicated, and whether or not the current customer requires a messy operation. In the former case, it may take a long time, but the operation is very easy, and a program for displaying a screen that allows an accurate operation is executed (step 104). In the latter case, a plurality of programs are executed. The program is executed so that the screen can be displayed so that the operation can be performed on a small number of screens and the operation time is shortened (step 103). In this way, the screen display program is changed according to the determination result of step 102.

For example, when a limited express is included in a part of the route, and a ticket, a designated ticket, and a limited express ticket are issued separately, or there are multiple routes from the boarding station to the exit station, If you have to display the screen to select one of them, or if you have a connection in the route from the boarding station to the exit station and you have to select a train at the connecting station, For customers who are accustomed to this ticket vending machine 3 and have high input operation speed, step 1
However, for customers who are not accustomed to terminal operations and have slow input operation speeds on this ticket vending machine 3, 1
The process proceeds to step 104 where the screen is switched so as to input one item on the screen. In addition, when a limited express train is boarded from the boarding station to the disembarking station, the condition that the search condition limited express is not included is satisfied.

In step 102, generally, when any one of the judgment conditions 1 to 3 is not satisfied, the process proceeds to step 104, and when all of the judgment conditions 1 to 3 are simultaneously satisfied, the process proceeds to step 103, except There is also. For example, even if there is a transit on the route (under these conditions, the process proceeds to step 104), there is only one train that is a candidate for transit, train selection operation is unnecessary, and the input operation speed is fast. Step 1 for customers
Instead of 04, the process proceeds to step 103 so that reservation and ticket issuing operations can be performed in a short time. In addition, although the limited express is included (under these conditions, step 10
If you use a limited express train from the boarding station to the disembarking station and the same ticket is a boarding ticket, a limited express ticket, or a designated ticket, go to step 4 for customers with high input operation speed. The process proceeds to 103 so that reservation and ticket issuing operations can be performed in a short time. In addition to this, there is an exceptional judgment to step 103, but in short, for a customer with a high input operation speed, if the ticket issuing operation can be performed in a short time, the process proceeds to step 103. It will be.

When the ticket is reserved and issued using the PC 4 in FIG. 1, the operation is the same as the above operation in the ticket vending machine 3, and the processing in the host computer 1 is also as shown in FIG. Is the same as the processing shown in FIG. 3 when (1) is used (here, steps 200, 201, 20 in FIG.
2, 203 and 204 are steps 100 and 1 in FIG. 3, respectively.
01, 102, 103, 104 are the same processing),
In step 202, the determination condition “whether the customer's input operation is fast” in step 102 of FIG. 3 is removed, and whether the route from the boarding station to the alighting station that does not include the limited express is the same, that is, the route is 1
It is determined whether to proceed to step 203 or step 4 depending on the determination condition as to whether or not there is a transit on the route from the boarding station to the disembarking station. Of course, this determination is similar to the case of step 102 of FIG.

When the PC 4 is used, the boarding station name input operation using the screens shown in FIGS. 4 and 5 is always performed. In addition, the boarding station name input screen 1 shown in FIG.
1 or the disembarking station name input screen 13 shown in FIG. 6, the keyboards 11b and 13b are displayed.
Input can be made by operating the cursor on the keyboards b and 13b with a mouse, but it can also be made by operating the keyboard of the PC 4.

Next, a specific example of the screen display in step 103 of FIG. 3 and step 203 of FIG. 9 will be described.

In these steps 103 and 203, the train selection screen 1 as shown in FIG. 10 is obtained as the search result based on the search condition on the search condition screen 15 shown in FIG.
7 is displayed on the display screen 6. On the train selection screen 17, the search condition screen 15 (FIG. 8) is displayed in the boarding station name display field 17a.
The boarding station name "XX station" determined by is displayed, and similarly, the getting-off station name "XX station" is displayed in the getting-off station name display field 17b. And from this ○○ station as a search result × ×
Information about trains to stations (train information) 17c-17g
Is displayed together with the items "designation" and "no smoking" selected in the selection fields 15f and 15g on the search condition screen, and any one of these can be selected.

In addition to the "Cancel" button 17j and "Return" button 17k, the "Previous" button 17h and "Next"
If the button 17i is provided and more trains than the displayed trains are searched, "Previous"
When the button 17h is touch-operated, train information 17c-1
The display area portion of 7g scrolls downward, and other train information is newly displayed in order from the top. When the "Next" button 17i is touched, the train information 17c is displayed.
The display area of ~ 17g scrolls upward, and other train information is newly displayed in order from the bottom.

Then, the displayed train information 17c to 17c
When a desired one of g is selected by touch operation, a confirmation screen 18 as shown in FIG. 11 is displayed on the display screen 6. In this confirmation screen 18, like the previous screens,
The boarding station name display field 18a representing the boarding station name “XX station” and the exiting station name display field 18b representing the exiting station name “XX station” are displayed, and the train selection screen 17 is displayed.
It consists of information about the train selected in (Fig. 10) (here, it is limited express 1 departing at 10:00) and information such as the boarding date and the number of passengers decided on the search condition screen 15 (Fig. 8). Information (hereinafter, confirmed train information) 18c is displayed.

The customer looks at the confirmation screen 18 to confirm whether or not he / she wants it, and the "confirm" button 1 displayed.
When 8d is touch-operated, the display content on the confirmation screen 18 is fixed, and a ticket (in this case, a boarding ticket, a designated ticket, or an express ticket) is issued. At the time of issuing the ticket, in FIG. 2, a ticket is issued by inserting a charge into the bill insertion slot 8 or the coin insertion slot 7 or by inserting a cash card or the like into the card insertion slot 9 from the ticket issuing slot 10. Will be discharged.

Next, a specific example of the screen display in step 104 of FIG. 3 and step 204 of FIG. 9 will be described.

FIG. 12 shows a specific example of the screen display in step 104 of FIG. 3 and step 204 of FIG. 9 when there is a transit on the route. Here, it is assumed that there is a transfer at the △△ station on the route. As an example of this, if you go from Tokyo station to Tsu station in Mie prefecture, you may take the Shinkansen between Tokyo station and Nagoya station, and you may take the conventional line from Nagoya station to Tsu station. Even with such a route, there are cases where you can transfer from a trunk line to a branch line.

In this case, the train selection screen 19 as shown in FIG. 12 is displayed on the display screen 6. On this train selection screen 19, a boarding station name display field 19a showing the boarding station name "XX station", a connecting station name display field 19b showing a connecting station name "△△ station", and a getting-off station name "XX station" And the train information 19d to 19f which are the search results are displayed together with the disembarking station name display field 19c. In the train information 19d to 19f, the train from the boarding station, XX station, to the transit station, Δ △ station, and the train from this △△ station, to the XX station, which is the exit station, are shown as a pair. In addition, a "select" button 20 is provided for each of the train information 19d to 19f, and one of these is selected.
I am able to choose one.

Thus, in this train selection screen 19,
Not only the boarding station “XX station” and the exit station “XX station”, but also the transit station “△△ station” is displayed, and the valid trains on the route are also available from the boarding station “XX station” to the exit station “XX station” Trains that can be connected by the route to are displayed as a pair, and the boarding station "○"
For trains used on the route between "Station" and transit station "△△ station", the train name is displayed facing this route, the train used is clear, and in the same way, As for the trains used on the route between the transit station “ΔΔ station” and the disembarking station “XX station”, the train name is displayed facing this route, and the train used is clear. further,
At the same time, the number of trains to be displayed is reduced and the number of trains displayed is increased accordingly, so that the content of the screen 19 becomes clear to the customer.

In this way, in the case of the screen display in step 104 of FIG. 3 and step 204 of FIG. 9, there is a transit, and in the conventional case, the operation is forced with complicated screen contents. In this embodiment, the screen display is very easy to understand, and even a customer who is not accustomed to operating the terminal can perform the correct operation.

Here, again, the "previous" button 17h and the "next" button 17 on the train selection screen 17 shown in FIG.
"Previous" button 19g and "Next" button 19hi having the same function as i, "Cancel" button 19i, "Return" button 1
9j is provided.

When a desired train is selected by touching a predetermined selection button 20 on the train selection screen 19, for example, if the XX station is also a transit station and there are more routes, A train selection screen similar to the train selection screen 19 of FIG. 12 is displayed for the route, and the train can be selected for this route. However, it goes without saying that on this train selection screen, trains after the arrival time at the XX station of the train selected on the train selection screen 19 shown in FIG. 12 are displayed.

When the XX station is the disembarking station, the detailed change screen 21 shown in FIG. 13 for changing the specified information about the train (first train) from the XX station to the ΔΔ station is displayed. It is displayed on the display screen 6. In this detail change screen 21,
I can't change the train, but I'm already on the search condition screen 1
5 (FIG. 8) to change the designation and smoking ban, and the designation field 21e includes the train name and search condition screen designated on the train selection screen 19 (FIG. 12). Items such as "designation" and "non-smoking" designated in 15 are displayed, but they have already been designated by using the "designation" selection column 21a, the "green" selection column 21b, and the "free seat" selection column 21c. You can change from "reserved seats" to "green seats" or "free seats." Further, in this case, it is possible to change to a non-smoking seat or a smoking seat. Therefore, in the illustrated case, when changing from the designated non-smoking seat to the designated smoking seat, the "smoking" portion in the "designated" selection field 21a may be touch-operated.

When the confirmation button 21d is touch-operated regardless of whether or not any of the selection fields 21a to 21c is touch-operated on the detail change screen 21, as shown in FIG.
A detailed change screen 22 is displayed on the display screen 6 as shown in FIG. 4, which allows the specified information about the train (rear train) from the ΔΔ station to the XX station to be changed. This detail change screen 22
Also regarding the rear train, the detail change screen 2 shown in FIG.
Same as No. 1, "Specify" selection field 22a, "Green"
By using the selection column 22b and the "free seat" selection column 22c, the "reserved seat" already designated for the rear train
Can be changed to "green seats" or "free seats", or from non-smoking seats to smoking seats and vice versa.

When the confirm button 22d is touch-operated on the detail change screen 22 shown in FIG. 14, if there is a route ahead of the XX station, a similar detail change screen for that route is displayed. However, if there is no such route, a confirmation screen 23 similar to the confirmation screen 18 shown in FIG. 11, which also shows transit, is displayed on the display screen 6. It The confirmation screen 23 is also similar to the confirmation screen 18 shown in FIG. 11 (only different because there is a transit), and detailed description thereof will be omitted. Using this, "Confirm" button 23a
By touching, the ticket for the entire route can be purchased as described above.

In this way, some customers may want to change the once specified conditions during the operation, but in the past, in order to do so, it was necessary to return to the first screen. However, in this embodiment, in the case of the screen display in step 104 of FIG. 3 and step 204 of FIG. 9, the detailed change screens 21 and 22 in which the conditions can be changed again are displayed in this way. Yes (if you do not change, confirm button 21d, 22d as it is
It is easy to use for the customer because the degree of freedom in ticket reservation and ticket issuing is increased for the customer.

The above is the case where there is a transit on the route, but when there are multiple routes, a screen is displayed for each route and touch operations such as selection can be performed for each screen. is there. For example, even if you select a preferred train on the screen of one route, the screens of other routes will also be displayed next,
Be able to select the most suitable one. In this case, information about the train selected on the previous screen is also displayed on the screen displayed later. In this way, the optimum route can be selected from all the routes.

[0053]

As described above, according to the present invention,
The screen display for the customer's operation of ticket reservation issuance is switched according to the judgment result based on the search result for the reservation ticket presented by the customer and the operation speed of the customer's terminal, etc. Since the screen display is suitable for the judgment conditions, the screen display suitable for customers who are not accustomed to operating the terminal or when complicated operations are required is also provided. The screen display suitable for the case where the operation is required is automatically selected and used, which improves the usability for any customer and enables the accurate reservation operation.

[Brief description of drawings]

FIG. 1 is a diagram showing a schematic configuration of an embodiment of a reservation ticket issuing system according to the present invention.

FIG. 2 is a perspective view showing a specific example of the ticket vending machine in FIG.

FIG. 3 is a flowchart showing a specific example of a processing operation of a host computer when the ticket vending machine in FIG. 1 is used.

FIG. 4 is a diagram showing a specific example of a boarding station name input screen for creating a search condition screen necessary for the processing operation shown in FIG. 3;

5 is a diagram showing a specific example of a boarding station selection screen displayed as a result of an input operation on the boarding station name input screen shown in FIG.

6 is a diagram showing a specific example of an alighting station name input screen for creating a search condition screen necessary for the processing operation shown in FIG.

FIG. 7 is a diagram showing a specific example of an exit station selection screen displayed as a result of an input operation on the exit station name input screen shown in FIG.

8 is a diagram showing a specific example of a search condition screen required for the processing operation shown in FIG.

9 is a flowchart showing a specific example of the processing operation of the host computer when the personal computer shown in FIG. 1 is used.

FIG. 10 is a step 103 in FIG. 3 and a step 2 in FIG. 9;
It is a figure which shows the train selection screen as a specific example of the screen display in 03.

11 is a diagram showing a specific example of a confirmation screen by selecting a train on the train selection screen shown in FIG.

FIG. 12 shows step 104 in FIG. 3 and step 2 in FIG.
It is a figure which shows the train selection screen as a specific example of the screen display in 04.

FIG. 13 is a diagram showing a specific example of a detail change screen for the leading train in FIG.

FIG. 14 is a diagram showing a specific example of a detail change screen for a boarding train in FIG.

FIG. 15 is a step 103 in FIG. 3 and a step 2 in FIG. 9;
It is a figure which shows the confirmation screen as one specific example of the screen display in 03.

[Explanation of symbols]

1 Host computer 2a Conventional DB 2b Limited Express DB 3 Reservation ticket issuing terminal (called ticket vending machine) 4a, 4b PC 5 network 6 Display screen 7 coin insertion slot 8 banknote insertion slot 9 Card slot 10 ticket gates 11 Boarding station input screen 11a Boarding station entry field 11b keyboard 12 Boarding station selection screen 13 Drop-off station input screen 13a Drop-off station entry field 13b keyboard 13e Boarding station input field 14 Drop-off station selection screen 15 Search condition screen 15a Boarding station entry field 15b Drop-off station entry field 15c to 15e input field 15f, 15g selection field 15h Search button 16 Change button 17c-17g selection field 18 Confirmation screen 18c Confirmed train information 19 Train selection screen 19d to 19f display column 20 Select button 21e designation column 21 Details change screen 21a-21c selection column 21d Confirm button 22 Details change screen 22a to 22c selection field 22d Confirm button 23 Confirmation screen 23a Confirm button

   ─────────────────────────────────────────────────── ─── Continued front page    (72) Inventor Yuki Hara             1-280, Higashikoigakubo, Kokubunji, Tokyo             Within Hitachi Design Division F-term (reference) 3E026 CA01 CA06

Claims (6)

[Claims] 1. A reservation ticketing system for making reservations for ticketing by operating a screen displayed on a terminal, wherein a plurality of screen display programs for reservation ticketing are provided, and a reservation search condition presented by a customer is set. The reservation ticketing system, characterized in that the search result of (1) is judged according to a judgment condition relating to a preset train route, and the program is selectively used according to the judgment result. 2. The ticket vending machine according to claim 1, wherein the terminal is a ticket vending machine installed so as to be usable by general customers, and the determination condition for properly using the program is set as the determination condition for the route of the train and the operation speed of the terminal. A reservation ticket issuing system, which is characterized by adding a judgment condition. 3. The reservation ticket issuing system according to claim 2, wherein an operation speed of the terminal by the customer is detected from an operation of the terminal for presenting the search condition. 4. The reservation ticket issuing system according to claim 1, wherein the terminal is a personal computer owned by an individual. 5. The determination condition according to claim 1, wherein the determination condition does not use an express train as a part of a route as a search condition, one route from a boarding station to an alighting station, When there is no transit on the way and any of the judgment conditions (1) to (4) is satisfied, the program for displaying the screen is executed so that the operation can be performed with less switching of the screen for reservation ticketing, A reservation ticket issuing system, characterized in that, when any one of the judgment conditions (1) to (4) is not satisfied, the program for displaying a screen is executed such that the number of times the screen is switched is increased and the screen is operated for each screen. 6. The determination condition according to claim 2 or 3, wherein the limited express train is not used as a part of a route as a search condition, one route from a boarding station to an alighting station, When the operation speed of the customer who does not have a transit is high on the way, and when any of the judgment conditions (1) to (4) is satisfied, a screen display that allows the operation to be performed with less screen switching for reservation ticketing A reservation ticket issuing system, characterized in that, when the program is executed and any one of the judgment conditions (1) to (4) is not satisfied, the number of screen switching is increased to execute the screen display program for each item of one screen.