JP2003085424A - Reservation support/information providing device and terminal used for the same - Google Patents

Abstract

PROBLEM TO BE SOLVED: To simplify reservation operations by a user terminal which is used by a general user. SOLUTION: A place of departure and a destination can be selected from illustrated genres such as 'stations/airports', 'accommodation facilities', the genre 'airports/stations' is selected in a fig. 14 (a) now, a station 12a on a map picture 20 is specified as the place of departure and after that, a touch operation of a 'leisure' button 16d is performed, a picture 34 of leisure facilities appears from the top and the map picture 20 is pressed downward (a fig. 14 (b)) and the picture is switched to a picture 37 of a map 38 of the leisure facilities 39 (a fig. 14 (c)). In this case, a ground picture on which the station 12a specified as the place of departure is transferred is fixed and displayed as it is, the map picture 34 is overlapped on it and the picture 37 of the leisure facilities is formed. When one leisure facility 39 is specified as the destination, it is transferred to the ground picture.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention provides a customer from a station, a travel agency, a personal computer, or the like, with information for reservations for travel and accommodation, entrance reservations for sightseeing spots and events,
Further, the present invention relates to a reservation support / information providing device and a terminal used therefor, which enable these reservations and support the customer's procedure for this purpose.

[0002]

2. Description of the Related Art Conventionally, an example of a reservation device for supporting travel reservations is described in Japanese Patent Laid-Open No. 6-103290. This is provided at the window of the station, etc., and the staff inputs the consultation contents of the customer,
It is possible to make reservations for transportation and accommodation facilities. This device is provided with a display screen seen by the clerk and a display screen seen by the customer. When the customer's request is entered, a list of transportation routes and accommodations suitable for this request is displayed on the clerk's display screen. It is displayed, allowing the clerk to select one. When one of them is selected, a map showing the route and the position of the accommodation facility is displayed on the display screen of the customer.

[0003]

By the way, in the above-mentioned conventional example, it is not the customer who requests the reservation but the clerk who performs the reservation operation. For this reason, the customer must accurately inform the staff of the request, and for this purpose, it is necessary to make a detailed travel plan in advance. In addition, although the contents of the reservation are displayed on the map on the display screen, even if you want to change some parts by looking at this result, it may be difficult to ask for the change because you have already requested the staff. is there.

On the other hand, although a terminal in which the customer makes a reservation operation in the same manner as described above is conceivable, if the reservation operation is performed using the list displayed on the display screen, the departure place and the destination are represented by characters. Therefore, it is necessary to search for a desired starting point or destination from the list and operate, which is troublesome for general customers.

[0005] There are many objects to be booked, such as transportation means for each transportation facility and accommodation facilities for each accommodation facility, and in the case of a long-term trip, it takes a long time to make a reservation.
For example, if you book a transportation from the boarding station to the station of disembarkation, and then consider the reservation of accommodation, you may have to book the transportation from the station of disembarkation to the accommodation. If the number of reservation objects for the entire course of travel increases, such as when making reservations for leisure facilities and tourist spots, the reservation operation for that purpose will take time and effort.

Further, in the above-mentioned conventional example, for example, when a transportation facility from a boarding station to an alighting station is reserved, the display screen is for a customer, but the result is displayed on a map. , Every time the reservation operation of the reservation target (for example, transportation from the boarding station to the exit station) is completed, the reservation result can be confirmed by displaying it on the map. Since a list for selecting the reservation target is displayed at the time of the reservation operation for (1), the general user must be careful to select the reservation target from the list without fail.

In addition, such a reservation device does not have a function of providing information about, for example, the vicinity of a station after reaching the destination. Therefore, if you have enough time to get off at the target station and want to see the surroundings of the station and the surrounding area, for example, by using a mobile phone, etc., obtain the information in the vicinity through the Internet. However, it often takes time to search,
Currently, the information provided is one-sided and does not always match what is desired.

A first object of the present invention is to solve the above problem and to provide a reservation support / information providing apparatus capable of simplifying the operation for reducing the number of reservations and reducing labor and time even if the number of reservations increases. Especially.

A second object of the present invention is that the user can quickly obtain information on the area where the terminal is installed,
Moreover, the available information is to provide a reservation support / information providing device and this terminal that meet the user's request.

[0010]

In order to achieve the first object, the reservation support / information providing apparatus according to the present invention divides candidate points of a starting point and a destination into genres and divides the candidate points. Create map screen data for each genre including
According to the designation of the genre from the terminal, the map screen data of the designated genre is provided to the terminal, and the map screen including the candidate points of the genre is displayed.

When the genre is specified from the terminal, the map screen data of the travel preparation map showing the contour of the terrain and the map screen data of the specified genre are provided to the terminal, and the travel preparation map of the travel preparation map is displayed. The screen and the map screen of the specified genre are displayed in an overlapping manner, and a predetermined candidate point on the map screen of the genre is selected by the terminal, and the selected candidate point indicates a departure point or a destination. Each time a genre is newly specified on the terminal, a travel map created as a route including the route is created, and the map screen data of the travel map to which the previous starting point or destination is transferred is newly specified. The map screen data of the specified genre is provided to the terminal, and the map screen of the newly specified genre is displayed in an overlapping manner on the screen of the route creation map in which the starting point or the destination is transcribed. It is intended to be.

Selection of a candidate point on the genre map screen on the terminal is performed by touching the candidate point.

Further, when a new destination is selected on the map screen of the new genre, a transportation system between the starting point or the destination selected on the map screen of the previous genre and the new destination. It creates the map screen data of, and provides it to the terminal along with the map screen data of the starting point or the destination, and the process of transferring the map screen of the transportation and the starting point or the destination. Overlay the screen of the created map.

Here, the genre includes stations / airports, accommodation facilities, sightseeing spots, leisure facilities, hot springs, etc., and any of these can be designated as a starting point or a destination.

On the terminal, a semi-transparent ring-shaped scroll button is displayed together with the map screen of the travel preparation map and the genre map screen, and the travel preparation map map screen is displayed in the direction corresponding to the touch position of the scroll button. And scroll the genre map screen.

Further, a semi-transparent zoom button is displayed on the terminal together with the map screen of the travel preparation map and the map screen of the genre, and the center point of the scroll button is centered according to the touch operation of the zoom button. Then, the map screen of the process creation map and the map screen of the genre are enlarged or reduced.

In order to achieve the second object, the reservation support / information providing apparatus according to the present invention has a terminal installed.
The map information of the above areas is provided to the terminal to enable the user to select a predetermined area, the information indicating the user's taste is acquired from the terminal, and the user's taste in the area selected by the user is acquired. The map information of the route along the route is created, the map information is provided to the terminal, and the map is displayed so as to be superimposed on the map of the area selected by the user.

The position of the facility suitable for the user's taste is displayed on the above route.

Further, the terminal according to the present invention is configured to have means for downloading the above-mentioned contents displayed by the provided information from the reservation support / information providing device to the mobile phone.

[0020]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing an example of a reservation support / information providing system using a reservation support / information providing apparatus according to the present invention. 104 is a reservation server of a reservation information providing company, 100 is a user terminal, and 101 is an individual. PC, 103 is network, 102 is web server, 10
5-115 are information sources.

In the figure, a reservation server (hereinafter referred to as a reservation server) 104 of a reservation information providing company is a reservation support / information providing apparatus according to the present invention, and a customer who is a general user uses a user terminal 100 or a personal computer of a personal computer. The personal computer 101 supports a reservation operation performed on the personal computer 101 (hereinafter referred to as a personal PC), and is connected to a user terminal 100 or a personal PC 101 fixedly installed at a station, a transportation company, a convenience store, or the like via a network 103. There is. When the network 103 is the Internet, the user terminal 100 and the personal PC 101 serve as terminals for the reservation server 104, and the Web server 1
Connected to the Internet 103 via 02,
The reservation server (reservation support / information provision device) 104 is also available on the Web.
It is connected to the Internet 103 via the server 102.

The reservation server 104 holds various kinds of information necessary for customers to travel, and the user terminal 1
00 and information requested by the customer from the personal PC 101 are provided, and necessary reservations are accepted. As an information source for providing such information to the reservation server 104, a transportation company such as an airline company 105, a railway company 106, a bus company 107, a car rental company 108, a local government 109 that introduces a local tourist destination, an exhibition hall, etc.・ Convention Hall 110, Town information provider 11
1, a restaurant 112, an event company 113, a theme park 114, a hotel / inn 115, and the like. They also serve as the customer's reservation destination. The reservation server 104 appropriately provides the information from the information source to the customer via the network 103, and collectively makes the reservation application from the customer on behalf of the information source (that is, the reservation destination), and the customer's Support the booking process.

FIG. 2 is a diagram showing the flow of payment after reservation in the embodiment shown in FIG. 1. 116 is a payment server of a credit card company, 117 is a customer, and the parts corresponding to FIG. The same reference numerals are shown.

In the figure, when the reservation server 104 makes a reservation with the customer 117 via the user terminal 100 or the personal PC 101, the reservation result is stored as a reservation destination (for example,
The railway company 106, the hotel / inn 115, etc.) is notified by a predetermined route such as an email or a fax, and the user terminal 100 or the personal computer 10 is sent via the network 103.
1 displays a screen instructing to make a payment with a credit card, and notifies the payment server 116 of the credit card company of the reservation information indicating the contents of the reservation (reserved customer name, reservation destination name, amount, etc.). Therefore, when the reserved customer 117 makes a payment for this reservation to the payment server 116 through a predetermined route, the payment server 116 notifies the reservation server 104 that the corresponding customer's reservation has been settled and a predetermined fee. In addition to sending the (fee), a predetermined fee will also be sent to the reservation destination.

FIG. 3 is a block diagram showing a schematic configuration of one embodiment of the reservation support / information providing apparatus according to the present invention, which is the reservation server 104 in FIG. 1, and 104a is a CPU.
(Central processing unit), 104b is a memory, 104c is a transmitting / receiving unit, 104d is a processing unit, and 104e is a database.

In the figure, the reservation server 104 uses the CP
A U (central processing unit) 104a, a memory 104b, a transmission / reception unit 104c, a processing unit 104d, a database 104e, and the like are provided, and each unit operates under the control of the CPU 104a.

As shown in FIG. 1, the transmitting / receiving unit 104c is connected to the user terminal 100 and the personal PC 101 via a network such as the Internet 103, and
It is connected to an information source such as the airline company 105 via a predetermined network. The information from the information source received by the transmission / reception unit 104c is divided into genres, and is stored in the database 104 as acquisition information from the information source together with the information source data (information source name, genre, etc.). This genre is set to make it easy to understand the type of information and to promptly provide information that meets the customer's requirements. Here, as will be described later, “station / airport”, The five categories of “accommodation facility”, “sightseeing spot”, “leisure”, and “hot spring” are set, but the present invention is not limited thereto.

The information acquired from the information source stored in the database 104 is supplied to the processing unit 104 and processed together with the screen information of the genre corresponding to the genre of the information source stored in the database 104e. By this processing, correction is performed to add newly acquired information to the screen information of this genre, and the corrected screen information is stored in the database 104e as new screen information of this genre. Similarly, it is possible to perform processing such as deletion and correction of predetermined information in the genre screen information. The information management unit of the database 104e is a CPU
Under the control of 104a, each information is stored or read.

Here, as will be described later, the screen information of the genre is, as will be described later, map information in which the location of the information source that provided the information on the genre, its guidance, and introduction information, etc., and is requested. User terminal 100 or individual P
Provided to C101.

When there is a request from the user terminal 100 or the personal PC 101 (this request is made each time the user terminal 100 or the personal PC 101 is operated), the CPU 1
04a determines the request and controls the information management unit of the database 104e to provide information on the request to the database 1
04e, and reads this from the user terminal 100 or individual P
The processing unit 104d causes the processing unit 104d to perform the processing for displaying by using the memory 104b, and the processed image information is transmitted from the transmission / reception unit 104c to the user terminal 100 or the personal PC 10.
Send to 1.

That is, in the reservation server 104, every time there is a request from the user terminal 100 or the personal PC 101, screen information corresponding to this request is created and sent to the user terminal 100 or the personal PC 101.

The fixed terminal 100 in FIG. 1 has a display device with a touch panel. FIG. 4 is a perspective view showing a schematic configuration of a specific example of such a display device, in which 1 is a display screen 2, 3 is a touch panel, 3a is a frame, 3b is a hollow part, and 3 is a hollow part.
c, 3c ′ 3d and 3d ′ are edges, 4 is a control unit, and 5 is infrared rays.

In the figure, a touch panel 2 is provided on the display screen 1 which is provided integrally with the control unit 4, and another touch panel 3 is further provided thereon. The touch panel 3 has a frame 3 a, and the size of the hollow portion 3 b inside the frame 3 a is set to be substantially equal to the size of the display screen 1. In the hollow portion 3b of the frame 3a, an elongated beam-shaped infrared ray 5 is emitted perpendicularly to the inner surface of one lateral edge 3c of the frame 3a, and the other edge 3c opposite to the edge 3c. It is configured to be detected by a sensor (not shown) provided on the inner surface of the ', and in the same manner, a thin beam-shaped infrared ray 5 is perpendicular to the inner surface of one ridge 3d in the vertical direction of the frame 3a. Radiated,
These are detected by a sensor (not shown) provided on the inner surface of the other ridge 3d 'facing the ridge 3d. That is, in the hollow portion 3b of the frame 3a, an infrared film formed by radiating a large number of infrared rays 5 intersecting in the vertical and horizontal directions is formed. This infrared ray film is stretched over the upper part of the display screen 1, for example, in a portion of several tens of mm.

Here, when a finger (not shown) is inserted into the hollow portion 3b of the frame 3, the vertical and horizontal beams of the infrared rays 5 are blocked at the insertion position, and this is provided on the ridges 3c 'and 3d'. The controller 4 detects the insertion position of the finger in the hollow portion 3b by detecting the output of the sensor.

When the touch panel 2 is touched with a fingertip, the touch panel 2 detects the touched position. The touch panel 2 may use infrared rays as described above.
Other methods, such as a pressure-sensitive type, a capacitance type, and an ultrasonic type may be used.

Since such touch panels 2 and 3 are provided on the display screen 1, the state in which the fingertip is inserted into the hollow portion 3b of the touch panel 3 but the touch panel 2 is not touched ( Hereinafter, the state where the touch panel 3 is touched, or the first touch state, and the state where the fingertip touches the touch panel 2 through the hollow portion 3b of the touch panel 3 (hereinafter, the state where the touch panel 2 is touched, or the first touch state) Two touch states), which are different operations on the display screen 1 here. That is, touching the touch panel 3 (first touch state) is the touch operation of the touch panel 3, and touching the touch panel 2 (second touch state) is the touch operation of the touch panel 2. And

FIG. 5 is a block diagram showing the system configuration of the display device shown in FIG. 4, in which 4a is a control device, 4b and 4b.
Reference numeral c is a touch panel controller, and the portions corresponding to those in FIG.

In the figure, the control unit 4 includes a control device 4a for controlling the display device, a touch panel controller 4b for operating the touch panel 2 under the control of the control device 4a, and a touch panel for operating the touch panel 3 as well. And a controller 4c.

The touch panel controller 4c is the touch panel 3, and as described above, the infrared ray 5 is provided in the hollow portion 3b.
(FIG. 1) emits light, and the detection output of a sensor (not shown) is processed and supplied to the control device 4a. Further, the touch panel controller 4 also performs the same operation as the touch panel controller 4c when the touch panel 2 has the same configuration as the touch panel 3, and the touch panel 2 detects the touch position by a different method (for example, When it is a pressure-sensitive type or the like, the touch panel 2 is driven and the position detection output thereof is processed and supplied to the control device 4a.

When the control device 4a takes in the touch position detection outputs of the touch panels 3 and 2 from the touch panel controllers 4c and 4b, it controls the display screen 1 according to the touch position detection outputs, and displays the screens according to these touch position detection outputs. Let me do it.

Next, the display control of the control device 4a in accordance with the user's operation on the display device shown in FIG. 4 will be described with reference to FIGS. FIG. 6 schematically shows a touch operation state of the display device by the user and a display state on the display screen 1 corresponding to the touch operation state, where 6 is a fingertip and 7 is a touch position on the display screen 1. is there. Further, FIG. 7 is a flowchart showing a control procedure of the control device 4a according to the touch state.

In FIG. 7, when the fingertip 6 is not touching the touch panel 3 as shown in FIG. 6A, the display screen 1 displays screen information (FIG. 1) from the reservation server 104 (FIG. 1). According to 2), it is assumed that the image is displayed in the state shown in FIG. 6A (step 200). From this state, as shown in FIG. 6B, when the fingertip 6 touches the touch panel 3 (display screen 1 at this time
The touch position in (1) is shown as a touch position 7), and the position detection result of the fingertip 6 on the touch panel 3 is fetched by the control device 4a (step 201), which is processed and sent to the reservation server 104 (FIG. 1). The reservation server 104 sends screen information according to the received position detection result of the fingertip 6 on the touch panel 3 to the user terminal 100, whereby the display screen 1 is displayed in accordance with the touch position 7 as shown in FIG. 6B, which is different from the display state shown in FIG.
Execution: step 202). As long as the fingertip 6 continues to be touched on the touch panel 3, steps 202, 203,
The series of steps 205 is repeated, and the display state shown in FIG. 6B continues on the display screen 1. However, when the state in which the fingertip 6 is touching the touch panel 3 is released (step 20).
3), the original display state shown in FIG. 6A is returned (step 204).

Further, the fingertip 6 is touched at the touch position 7 as shown in FIG.
When the state shown in FIG. 6 is further inserted and the touch panel 2 shown in FIG.
The result of detecting the position of the fingertip 6 at the point of time is taken into the control device 4a (step 205), and this is processed to make a reservation server
4 (FIG. 1). The reservation server 104 sends screen information corresponding to the received position detection result of the fingertip 6 on the touch panel 2 to the user terminal 100, whereby the display screen 1 is displayed in accordance with the touch position 7 as shown in FIG. , (B) different from the display state shown in FIG. 6 (c) (execution of process B: step 206).

Here, even if the touched state of the touch panel 2 is released, the display state on the display screen 1 does not change.
That is, the state is the same as when the determination operation is performed. Therefore, in order to change the display content on the display screen 1, operation buttons (return button, menu button, etc.) provided separately are operated.

Next, the operation of this embodiment will be described assuming that the customer uses the user terminal 100 fixedly installed in a station yard, a travel agency, a convenience store, etc. in FIG. Although the same applies to the case of the personal PC 101, the user terminal 100 is touch-operated, whereas the personal PC 101 is operated by the mouse.

On the display screen 1 with a touch panel as described above of the user terminal 100, when the customer turns on the power, a top menu screen as shown in FIG. 8 is displayed. For example, "recommended pack", "free plan",
You can make a reservation and receive information service for that by selecting the desired one from the menus such as "accommodation reservation", "ticket reservation", "rental car reservation", "recommended town information". .

When making a comprehensive travel reservation including transportation, accommodation facilities, sightseeing spots, leisure facilities, etc.,
Select the menu "Free Plan". If you select this, screen information will be sent from the reservation server 104 (Fig. 1),
As a result, on the display screen 1, first, as shown in FIG. 9, a screen display for selecting a departure place is displayed.

FIG. 9 (a) shows an initial screen (selection screen) 9 on the display screen 1 when the above-mentioned menu "free plan" is selected. As a departure place, "station / airport" 16a , "Accommodation facilities" 16b, "Sightseeing spots" 16c,
"Leisure" 16d, "Onsen" 16e, "My Plan"
Although it is possible to select from six genres of 16f, it is assumed that the genre “station / airport” is selected on the initial screen 9.

Here, the initial screen 9 is provided with an information display area 10 for displaying information on the currently selected genre. Since the departure point is selected in the genre "station / airport" 16a, the map 11 showing the railway, its station, the airport 12 and the like is displayed in a standard size. In addition, a transparent ring-shaped scroll button 13 is displayed in the information display area 10 so as to overlap with the map 11 so that the entire display content of the information display area 10 can be scrolled in any direction. Further, a zoom button 14 is displayed at a predetermined position in the information display area 10 so that the entire display content of the information display area 10 can be enlarged or reduced.

When the menu "free plan" is selected on the top menu screen shown in FIG. 8, the above six genres are always displayed on the upper side of the display screen 1 as shown in FIG. 9 (a). And you can choose one of them at any time. The display portion of this genre is provided with an area 15 enclosing five genres, and the genres that are not selected are included in this area 15. In FIG. 9A, since the genre “station / airport” 16a is selected on the initial screen 9, this genre “station / airport” 16a is set in this area 1
Not included in 5. Thereby, the selected genre is specified.

Further, along the upper side of the display screen 1, two touch buttons, a "return to first" button 17a and a "reserve" button 17b, are displayed. The "return to first" button 17a is used to return the display state on the display screen 1 to the previous display state, and this "first" is displayed on the initial screen 9 of the "free plan" shown in FIG. 9 (a). When the "return to" button 17a is touch-operated, the screen returns to the top menu screen shown in FIG. In addition, "Reserve" button 17b
Is a touch operation when making a reservation according to a plan according to the procedure after the reservation procedure described later, and this operation determines the reservation. In addition, these "return to the beginning"
The button 17a and the "reserve" button 17b are shown in FIG.
By performing a touch operation on the touch panel 2 shown in (c), a request accompanying this operation is sent to the reservation server 104, and in response to this, the reservation server 104 sends a predetermined control signal so that these buttons function. To do.

Next, with reference to FIG. 10, description will be given of a procedure procedure procedure for a trip based on the “free plan” from the initial screen 9 shown in FIG.

When "FREE PLAN" is selected on the top menu screen of FIG. 8 and the initial screen 9 shown in FIG. 9A is displayed, first, the genre of the departure place is selected (FIG. 1).
0 step 300). This is genre 16a-16
Although any one of f is selected, the genre is selected by touching the touch panel 2 as shown in FIG. 6C.

Here, assuming that the genre "station / airport" which is already in the selected state is selected, the genre is selected as it is and the process proceeds to the selection of the next departure point (step 301 in FIG. 10). This is to select a desired one of the stations and airports 12 displayed on the map 11 in the information display area 10 for this genre "station / airport" 16a by touch operation, and the scroll button 13 By touching, you can move the desired station or airport 12 to a position where you can easily touch it. Also, by operating the zoom button 14, you can enlarge or reduce the map 11. You can

FIG. 11 is a view showing the function of the scroll button 13, and for convenience of explanation, it is assumed that an image 18 having a "x" shape is displayed at the center of the scroll button 13.

FIG. 11A shows a state before the scroll button 13 is operated. In this state, bring the fingertip close to the display portion of the scroll button 13, and this is shown in FIG.
When the touch panel 3 shown in FIG.
As shown in (b), a direction indicating icon 13a including an arrow is displayed in a portion of the scroll button 13 near the fingertip, and when this portion of the scroll button 13 is touch-operated, the direction indicating icon 13a moves in the direction indicated by the arrow. This shows that the map 11 is scrolled. Then, when the fingertip is further inserted to bring the touch panel 2 into the touch state shown in FIG. 6C, the scroll button 13 operates, and
As shown in FIG. 1 (c), the image 18 is the direction icon 1
The user will scroll in the direction indicated by 3a. Therefore,
By touching the predetermined position of the scroll button 13 on the initial screen 9 shown in FIG. 9A as described above, the station or airport 12 to be selected can be moved to a desired position.

With such a function as well, a request corresponding to such an operation is sent to the reservation server 104, and the data of the image 18 moved according to this request is sent to the user terminal 100.

FIG. 12 is a diagram showing the function of the zoom button 14. Also here, for convenience of explanation, it is assumed that an image 19 having a "□" shape is displayed at the center of the scroll button 13.

FIG. 12A shows the state before the operation of the zoom button 14. When the fingertip is brought close to the display portion of the zoom button 14 in such a state and the touch state of the touch panel 3 shown in FIG. 6B is reached, the enlargement button 14a is provided above the zoom button 14 as shown in FIG. 12B.
However, the reduction button 14b is displayed on the lower side.

In this state, looking at the image 19 displayed in the center of the scroll button 13 as shown in FIG. 12 (c), the touch panel shown in FIG. 6 (c) with respect to the enlargement button 14a. When the touch state of No. 2 is set, the enlargement button 14a operates, and the image 19 is enlarged to become the image 19a so that the image spreads from the center of the scroll button 13 as shown in FIG. If the magnifying button 14a is continuously operated in this manner, the image 19 continues to be magnified, and if the fingertip is released from the magnifying button 14a and the operation is stopped, the image 19 remains displayed in the size at that time. Further, when the touch panel 2 shown in FIG. 6 (c) is brought into a touch state with respect to the reduction button 14b in the display state shown in FIG. 12 (c), the reduction button 14b operates and, as shown in FIG. 12 (e), Scroll button 13
The image 19 is reduced to the image 19b so that the image is reduced to the center of the image. When the reduction button 14b is continuously operated in this manner, the image 19 is continuously reduced, and when the fingertip is released from the reduction button 14b and the operation is stopped, the image 19 is reduced.
Remains displayed in the size at that time.

Also for such a zoom function, a request corresponding to such an operation is sent to the reservation server 104, and the data of the image 19 enlarged or reduced according to this request is sent to the user terminal 1.
It is sent to 00.

By operating the scroll button 13 and the zoom button 14 in this manner, as shown in FIG.
By moving the desired station or airport 12 on the map 11 in the information display area 10 to a desired position such as the center or by enlarging the display, it becomes easy to select the desired station or airport 12. .

Needless to say, the scroll button 13 and the zoom button 14 have the same function on other screens on which they are displayed.

As described above, the scroll button 1
The scroll button 13 and the zoom button 14 are also superimposed on the screen by operating the zoom button 3 and the zoom button 14, and the screen is created by the reservation server 104.

In the initial screen 9 shown in FIG. 9 (a), if the departure place is now Tokyo station 12a, in this case, the display position of Tokyo station 12a overlaps with the scroll button 13, so the customer has to use the scroll button. After operating 13 to shift the display position of the Tokyo station 12a, the display position of the Tokyo station 12a is touch-operated with a fingertip. By this operation, the display position of this Tokyo station 12a is shown in FIG. 6 (b).
When the touch state of the touch panel 3 shown in FIG.
The selection screen 20 shown in (b) is displayed, and a balloon 21 appears from the display position of the Tokyo station 12a, and introductory information such as descriptive texts and photographs relating to the specific station and its surroundings is displayed. Then, bring the fingertip closer to the screen, and then, as shown in FIG.
When the touch panel 2 is touched, the Tokyo station 12a is registered as the departure place.

Here, regarding registration of the selected departure point,
It will be described with reference to FIG. 13 together with the screen information of the reservation server 104.

As described with reference to FIG. 3, the reservation server 104
In, the screen information is created for each genre, but more specifically, screen information according to various purposes is created even in the same genre. As the screen information for selecting the departure point shown in FIG. 9A, a contour map showing only the contour of the map (a blank map at the beginning, which describes the travel process to be created, Hereinafter, the screen information indicating the travel creation map) and the screen information indicating the map 11 of the station or airport 12 are used, and these screen information are sent from the reservation server 104, and these are displayed on the display screen 1 of the user terminal 100. It is displayed in an overlapping manner.

In this case, these pieces of image information are image information independent of each other, and in the information display area 10 of the initial screen 9 shown in FIG. 9A, the process map 22 is displayed as shown in FIG. 13A. A semi-transparent layer (hereinafter, referred to as an information providing screen) 24 representing the map 11 of the station or the airport 12 is displayed so as to be superimposed on the layer (hereinafter, referred to as a process creation screen) 23. In the reservation server 104, such a process creation screen 23 is created as one of the screen information, and such an information providing screen 2 is prepared for each genre.
4 has been created.

The starting point is selected on the initial screen 9 shown in FIG. 9 (a) by selecting the desired station or airport 12 on the map 11 of the information providing screen 24 for the touch panel 2 shown in FIG. 6 (c). Touch operation on the
As shown in (b), it means that the station or airport 12 that has been touch-operated on the information provision screen 24 has been transferred onto the travel creation map 22 on the travel creation screen 23, and has been selected on the travel creation map 22. This means that the station and airport 12 'have been entered. This is the registration of the place of departure. When the departure place is thus registered, the map 11 and hence the information providing screen 24 becomes unnecessary, and as shown in FIG. 13 (c), the departure place 12 'is transcribed (registered) into the process creation screen 23. Are used to make travel plans.

In this way, the screen information created by the reservation server 104 is independent of each other, and only the necessary layers are displayed on the display screen 1. In this case, the travel itinerary is created on the travel creation screen 23,
The information providing screen 24 is used for this creation, and the desired position information of the information providing screen 24 is displayed on the process creation screen 2
3 will be transcribed and registered. This applies not only to the genre “station / airport” but also to other genres.

In the reservation server 104, when a predetermined station or airport 12 on the information provision screen 24 of the genre “station / airport” is touched, a request corresponding to this touch is sent from the user terminal 100 to the reservation server 104. Reserved server 10
In response to this request, 4 creates a journey creation screen 23 in which this touch-operated station or airport 12 is transferred onto the journey creation map 22, saves it in the memory 104b (FIG. 3), and at the same time, the user terminal 100 Send to. This is the same when other genres are selected.

On the selection screen 20 shown in FIG. 9B, Tokyo station 1
When this Tokyo station 12a is registered as a departure place by selecting 2a as described above, step 301 of FIG. 10 is completed, and in FIG. 10, step 302 of the next “input of departure conditions” is completed. Then, the screen information is provided from the reservation server 104, and the input screen 25 as shown in FIG. 9C is displayed on the display screen 1. The departure conditions include the departure place, the number of users, the departure date, and the departure time. Here, the setting of the departure date is shown as an example. The point of departure is already selected.

In the input screen 25 shown in FIG. 9C, when the departure date is set, the calendar 26 for one month is displayed in the information display area 10. In this calendar 26, the departure month can be changed by touching the triangular mark button 27, and the departure date can be selected by touching the number in the calendar 26. If the departure date is September 28, it is already "September"
Is selected, touch "28 days" and touch
By selecting the "confirm button" 28, "departure date"
The selected “September 28” is displayed in the column 29, and the input screen for the next departure time is displayed. Also, by touching the “Return” button 30 in the calendar 26,
The screen returns to the input screen 25 for inputting the immediately preceding "user number".

Similarly, on the input screen 25 shown in FIG. 9C, when the departure time is input, the process of step 302 in FIG. 10 ends, and the screen returns to the screen shown in FIG. 9B. In addition, the touch operation of the button on each input screen 25,
It is a touch operation of the touch panel 2 shown in FIG.

As described above, the selection of the departure place (see FIG. 10)
The step 301) and the departure conditions are input (also step 302). Here, when the genre “My Plan” 16f is touch-operated, the confirmation screen 31 as shown in FIG. 9D is displayed. . This confirmation screen 31 displays the items determined by the processing so far.
In the information display area 10, a map 32 showing an enlarged portion of the departure place 12a selected as described in FIGS. 9A and 9B (step 301 in FIG. 10) is displayed. When the touch panel 3 is touched at the ground position, a balloon 33 is displayed from the departure place 12a, and the balloon 33 is displayed there.
The departure conditions input as described in (c) (step 302 in FIG. 10) are displayed. This map 32
It is a travel map created by the travel creation screen 23 described in FIG. 13, and the starting point (Tokyo station) of (FIG. 13) on the information provision screen 24 used on the selection screen 20 shown in FIG. 9 (b).
Has been transcribed.

Next, in FIG. 10, the process proceeds to "select genre of destination" (step 303). In FIG. 9B after inputting all the departure conditions or on the confirmation screen 31 shown in FIG. 9D, the destination can be selected from all genres including “station, airport”. . Here, assuming that the destination is selected from the genre "leisure", if the "leisure" button 16d is touch-operated on the screens 20 and 31, the reservation server 104 responds to the request accompanying this operation as described above. ,
The displayed screen shifts to the destination selection screen as shown in FIG. This destination is determined based on the information provided from the information sources 110, 113, 114, etc. shown in FIG. 2, for example.

That is, in order to set the leisure facility as the destination, "leisure" is displayed on the confirmation screen 31 shown in FIG. 9 (a).
If the button 16d is touch-operated, the reservation server 104 responds to the touch operation, so that first, FIG.
As shown in, the process display map is displayed by the process creation screen 23 when the genre “My Plan” button 16f is selected in the information display region 10, and then the leisure is started from the upper side of the information display region 10. A screen 34 showing a map showing the location of the facility (hereinafter referred to as a leisure facility map) appears and descends. FIG. 14B shows the middle of this operation, and the boundary 36 of the screen 34 of the leisure facility map descends in the direction indicated by the arrow 35, and the screen 34 of the leisure facility map expands. become.

Since the drawing is complicated in FIG. 14B, the map 32 on the screen of the process creation screen 23 is shown, and the screen 34 of the leisure facility map as the information providing screen 24 shows the boundary line 36. Only showing.

The movement of the image 34 in the information display area 10 is such that the information provision screen 24 of the leisure facility map scrolls downward with respect to the process creation screen 23 and the boundary line 36 reaches the lower side of the information display area 10. Then, as shown in FIG. 14 (c), the travel process creation screen 2 used when selecting the departure place.
The information providing screen 24 of the leisure facility map 38 overlaps with 3, and the selection screen 3 with the leisure facility as the destination is displayed.
7 will be displayed in the information display area 10.

If the genre button on another information providing screen is pressed while the information providing screen is already displayed, the original information providing map scrolls to the information and disappears, after which the selected genre is selected. The information map of will appear scrolling down.

In this way, when the destination selection screen 37 is displayed in the information display area 10, the scroll button 13 and the zoom button 14 in FIG.
As described above, the display state of the leisure facility map 38 can be appropriately changed, and the desired leisure facility 39 can be selected as the destination. Therefore, when the leisure facility 39a on the leisure facility map 38 is selected, if the leisure facility 39a is touch-operated as shown in FIG. 6B, the reservation server 104 responds to the request. , This leisure facility 39a
A balloon 40 appears from which information about this leisure facility 39a such as introduction information is displayed.

The leisure facility 39a is shown in FIG.
When the touch operation is performed as shown in (c), this leisure facility 39a is selected as the destination (step 304 in FIG. 10), and the information display area 10 is displayed in the information display area 10 as shown in FIG. 15 (b). This selected leisure facility 3
The ticket reservation screen 41 for 9a is displayed. Then, a predetermined ticket selection operation is performed by a touch operation as shown in FIG. 6C on the ticket reservation screen 41,
By touching the "confirm" button 42, the content of the selected ticket is displayed in the "ticket" column 41a. Such display is performed by transmitting screen information from the reservation server 104 in response to the request accompanying the operation as described above. Similarly, the user terminal 100
When the touch operation is performed with, the reservation server 104 sends predetermined screen information to the user terminal 100 to display a predetermined display.

As a result, the reservation conditions for the desired leisure facility have been entered (step 3 in FIG. 10).
05), for example, when the “confirm” button 42 is touch-operated, in response thereto, the route between the starting point and the destination selected by the reservation server 104 (FIG. 3) is searched. This route is searched for at this selected leisure facility 3
The station normally used to reach 9 is the destination station (this is 2
There may be more than one), and the route between the selected departure place 12a and this destination station is searched. Further, when this search takes time, a screen 43 indicating that the route is being searched is displayed on the display screen 1 as shown in FIG.

When the route search is completed and the search result is sent from the reservation server 104, as shown in FIG. 15 (d), the departure value 12a and the destination (leisure facility) 39a.
A route selection screen 44 representing route candidates between and is displayed on the display screen 1. Here, two candidate routes 4
5a and 45b are searched and displayed,
This is step 306 in FIG. In this route selection screen 44, for example, when a fingertip is brought close to the route 45a and a touch operation as shown in FIG. 6B is performed, a balloon 46a appears from the route 45a as shown in the figure. 46a is shown small,
The information may be displayed in a sufficiently large size on the information display area 10), and the train name, departure / arrival time, vacant seat status, etc. on the route 45a are displayed in the balloon 46a. Other route 4
The same applies to 5b, whereby the route can be selected. It should be noted that also at the departure place 12a, the destination 39a, and the like, by bringing the fingertips closer to each other, it is possible to display a balloon indicating information about the fingertips.

When a desired route, for example, the route 45a is touch-operated as shown in FIG. 6C on the route selection screen 44, this route 45a is selected, and a screen for inputting reservation conditions for the route appears. Move. The input screen is for inputting a train name, a ticket type (a boarding ticket, a limited express ticket, a designated ticket, etc.) to be used on the selected route 45a, whether or not to quit smoking, and FIG. The input screen 47 when determining a seed is shown.

On this input screen 47, a passenger ticket, a limited express ticket,
You can choose whether or not you need a designated ticket, and if you need a designated ticket, you can also choose whether you want a non-smoking seat, a smoking seat, or a green seat. When such a selection is performed by touching a location as shown in FIG. 6 (c) and the confirmation button 48 is similarly touched, these selection items are displayed in a predetermined column 47a, and the route reservation conditions are input. The process ends, and the display returns to the leisure facility selection screen 37 (the balloon 40 is not displayed) as shown in FIG. In this case, the route 45a
The destination station is Shin-Osaka.

As described above, step 3 in FIG.
The procedure for selecting route 07 is completed.

In FIG. 10, the input of necessary reservation conditions for one destination with respect to the starting point is completed as described above, but if there is another destination (step 308), this The process from step 303 of selecting the destination from the genre is repeated. When making a reservation with the above contents, the "reserve" button 17b may be touch-operated as shown in FIG. 6C in the display state of the input screen 47.

Further, when deciding an accommodation facility as another destination, for example, when the genre "accommodation facility" button 16b is touch-operated as shown in FIG. 6C after inputting the reservation conditions of the route, The information provision screen 24 as shown in FIG. 14 is replaced, and as shown in FIG. 16A, a process is created in which the contents selected so far (departure point, destination, route, etc.) are registered. The display screen of the accommodation facility selection screen 49 is displayed in which the information provision screen 24 showing the map of the location of the accommodation facility is superimposed on the screen 23. On this selection screen, a map 50 representing the accommodation facility 51 is displayed. When the desired accommodation facility 51a on the map 50 is touch-operated as shown in FIG. 6B, the accommodation facility 51a is selected.
A balloon 52 appears from which the accommodation 51a is located.
Introductory information is displayed.

Then, in the desired accommodation facility 51a, as shown in FIG.
When the touch operation as shown in (c) is performed, the accommodation facility 51a as the destination is selected (step 304 in FIG. 10), and the accommodation facility 51 as shown in FIG. 16 (b) is selected.
The input screen 53 for inputting the reservation condition of a is displayed on the display screen 1, and this reservation condition can be input in the same manner as for the leisure facility described above (step 305 in FIG. 10). When the reservation conditions are input, the route from the previously selected leisure facility to this accommodation facility is displayed (step 306 in FIG. 10) and the route is selected, as in the case of the previous leisure facility (FIG. 10). 1
0, step 307).

Similarly, when adding a destination,
The destination is genre “station / airport”, “accommodation”,
Select from "sightseeing spots", "leisure", and "hot springs", and the processing procedure from step 303 of FIG. 10 is performed for each destination. In this way, the information selected from the information providing screen 24 of each destination is transferred and registered on the process creation screen 23, and the process creation proceeds.

Then, as shown in FIG. 17A, a completion screen 54 for all the steps is obtained. On this completion screen 54, the "reserve" button 17b is touched as shown in FIG. 6C. Then, the reservation content confirmation screen 55 simplified in FIG. 17B is displayed on the display screen 1. In the reservation content confirmation screen 55, as shown in FIG. 17A, the departure place 12a and the leisure facility 39a registered so far,
A map showing the accommodation facility 51a, the route 45a, etc. is displayed, and when the registered display positions are touch-operated as shown in FIG. 6B, the inputted reservation conditions and the like are displayed. After confirming the display contents, if the "reservation" button 55a is touch-operated as shown in FIG. 6C, the reservation is confirmed, and the screen returns to the top menu screen shown in FIG. Alternatively, before returning to the screen of the top menu, the user terminal 100 may be caused to perform the procedure for charging as described in FIG.

Although the above description is for the user terminal 100 (FIG. 1) fixedly installed in the station yard or the like, in the case of the personal PC 101 (FIG. 1), the reservation server 104 is , The process creation screen 2 as described in FIG.
3 and the information providing screen 24 are used to display the same screen as described above, and the mouse operation is performed in response to the touch operation described above. 6B corresponds to the touch operation, and the left click of the mouse corresponds to the touch operation of FIG. 6C.

In this way, in the case of the "free plan", the screen displayed on the display screen 1 is composed of the process creation screen 23 and the information providing screen 24, as described with reference to FIG. The information (departure point, destination, route, etc.) provided on the information providing screen 24 is transferred and held on the travel creating screen 23, and the travel creating screen 23 holding this transferred information is constantly displayed on the display screen 1. Because it is done
Since the customer can be informed of the progress of the process creation at any time, and the information provision screen 24 is displayed by being superimposed on the screen of the process creation screen 23 that has been transcribed and held so far, the process that has been created so far. The next destination can be determined above, making the process easier.

Next, the "recommended town information" on the top menu screen shown in FIG. 8 will be described. This provides town information near the installation position of the user terminal 100 (FIG. 1).

FIG. 18 is a flowchart showing the operation procedure of the customer at the user terminal 100 when the "recommended town information" is selected, and the server provides necessary information in accordance with the operation. Although not shown in FIG. 1, the server provides necessary information to the user terminal 100 via the network 103 such as the Internet, which is not shown in FIG. The operation when the “recommended town information” is selected will be described below based on this flowchart.

Now, assuming that the user terminal 100 is installed in the Shibuya station yard, if the user (customer) touches the menu “Recommended Town Information” on the top menu screen (FIG. 8) (note that in this menu, 6
(It shall be operated by the touch operation shown in (c)), FIG.
As shown in 9 (a), "Shibuya" near Shibuya station,
Areas such as “Harajuku”, “Shimokitazawa”, “Meguro”, “Daikanyama”, “Ebisu” and “Aoyama” are represented as puzzle-like parts, and the positional relationship roughly corresponds to the actual positional relationship of such areas. The selection screen 60 shown in FIG.
(Fig. 4). The user can arbitrarily select one or more regions by touching the display position of the desired region.

Now, when two parts "Shibuya" and "Daikanyama" are selected on the selection screen 60 (step 400 in FIG. 18), as shown in FIG. 19 (b), the parts for all the displayed regions are displayed. Are combined in an actual positional relationship to form a screen 61 in which parts of the selected area are displayed in a display method different from that of other parts. In this case, although not shown, the current position of the user terminal 100, and thus of the user, is also schematically displayed, and by combining all the parts in this way, the direction and the sense of distance of each region can be grasped to some extent. be able to. In addition, within the parts of the selected area (Shibuya and Daikanyama), the means of transportation (railway, bus, etc.) there is also displayed. Information (eg, destination, charge, etc.) is displayed (step 401 in FIG. 18). In this way, the user can know the transportation in the selected area in some detail.

Although the "Next" button 63a, the "Return to first" button 63b, and the "Return" button 63c are displayed on this screen 61, when the "Next" button 63a is touched, the next When the screen for processing is advanced and the “Return to first” button 63b is touch-operated, the display state of the top menu screen shown in FIG.
When the “Return” button 63c is touch-operated, the previous screen (in this case, the selection screen 60 shown in FIG. 19A)
Returns to the display state of. The same applies to the other screens.

Therefore, the "Next" button 63 on the screen 61 is displayed.
When a is touch-operated, the process proceeds to "load selection (preference check)" (step 402) in FIG. This step 402 is for obtaining information (user preference information) for creating an optimum route (road) map to be introduced to the user operating this user terminal 100.

Therefore, first, as shown in FIG. 20A, a confirmation screen 64 for confirming the sex of the user is displayed. Then, when either the “male” button 64a or the “female” button 64b is touch-operated to select it, and the “next” button 63a is touch-operated, the next taste confirmation screen, in this case, FIG. The display state of the mood confirmation screen 65 shown in (b) is entered.

For example, when the "Next" button 63a is touch-operated without touching either the "Male" button 64a or the "Female" button 64b on the confirmation screen 64, the next preference confirmation screen is displayed. Move. In this case, the user has passed the information input on the confirmation screen 64. This also applies to other screens.

The confirmation screen 65 is for confirming the current mood of the user, and one of the mood types is selected, and one of them is selected. For example,
Examples such as "discovery / exploration, strolling mood", "good mood and clothes, shopping mood", "greedy anyway clothes! Mood" are shown with appropriate photos, and touch buttons 65a, 65b are displayed on each display. , 65c. In this case, when one of them, for example, the touch button 65a is touch-operated, image information suitable for "discovery / searching for a stroll" is displayed on the confirmation screen 65, and a question is asked from the user terminal 100 side. More detailed information is exchanged between the user and the user terminal 100 side (of course, the information provided from the server side is predetermined such as a fixed store, and the server can be selected by the user. The side can grasp the taste of this user in more detail). Then, the user can obtain information such as stores necessary for “discovery / searching for a stroll”, and the server side can also provide more detailed information for creating the roadmap provided to this user. Obtainable.

Therefore, in this confirmation screen 65, the user touches the "Next" button 63a in order to proceed to the next confirmation screen. As a result, FIG.
As shown in, a confirmation screen 66 for confirming the user's favorite food or the food to be eaten at present is displayed. On this confirmation screen 66, a plurality of pictures of typical foods are displayed, and those buttons 66a, 66b, 66 are displayed.
It can be selected with c and 66d. In this confirmation screen 66, two or more food items may be selected.

On the confirmation screen 66, select the desired food,
When the "Next" button 63a is touch-operated, a confirmation screen 67 is displayed for confirming the user's clothes, especially the areas to be concerned about. On this confirmation screen 67, the overall clothing is divided into, for example, an upper body part, a lower body part, a leg part, a decorative part such as a bag, and the like, and touches the respective touch buttons 67.
A, 67b, 67c, 67d can be selected.
Of course, two or more parts may be selected.

As described above, the user's taste is confirmed on the confirmation screens 64 to 67 (the above is step 4 in FIG. 18).
02). Of course, more taste confirmation screens may be added.

When the "Next" button 63a is touch-operated on the confirmation screen 67, the process proceeds to step 403 in FIG. 18, and the server creates an original road map for this user based on the above confirmation items. The image information of this original road map is sent to the user terminal 100,
As shown in FIG. 21 (a), a screen 68 of the original road map showing the most optimal route 68a for this user in the selected area of Shibuya and Daikanyama is displayed. On this route 68a, the position of a recommended store or the like is also displayed by an icon or the like (not shown), and by touching this icon, detailed information on this store or the like is displayed.

The information on the screen 68 of the original road map can be downloaded to the screen 68 by bringing the mobile phone or PDA (mobile terminal) close to the screen 68. Therefore, this downloaded screen 6
By proceeding while looking at 9 (FIG. 21 (b)), it is possible to walk along the route 69a. In this case, if you have a favorite store, register the information,
You can customize the information by marking it with a mark and registering it.
As recommended information, you can register it in the word-of-mouth information column and exchange information with friends. In addition, on a mobile phone or PDA whose information on the screen 68 of the original roadmap has been downloaded, when you approach the recommended store on this original roadmap, you can receive the sale information and Coubon information sent by this store. Information can be displayed on the display screen of this mobile phone or PDA.

As described above, when the menu "Recommended Town Information" is selected on the top menu screen shown in FIG. 8, the user is matched with the taste of the user in the area near the place where the user terminal 100 is installed. Since the guide information is provided, even in an area where the user goes for the first time, it is possible to experience shopping and strolling that suit the taste of the user.

[0110]

As described above, according to the reservation support / information providing apparatus of the present invention, the starting point and the destination can be determined by the genre, and when the predetermined genre is designated, the starting point and the destination can be determined. Since the map screen of the candidate point is displayed on the terminal, the desired starting point or destination can be easily selected, and the operation is easy for general users.

In addition, a predetermined candidate point selected on the genre map screen (information provision screen) is transferred as a starting point or a destination on the screen of the route creation map showing the contour of the terrain, and all the route creation maps are The reservation will be displayed until the end of the reservation, so you can always know the progress of the reservation, and the map screen of the newly specified genre will be displayed over this, making it easy to select the next destination. It will be correct.

Further, to select a candidate point on the genre map screen, the candidate point may be touch-operated.
Operation becomes easy.

Furthermore, when a new destination is selected on the map screen of the new genre, a transportation system between the departure point or the destination selected on the map screen of the previous genre and the new destination. Will also be displayed automatically, so there will be no need to input the starting value and destination when booking a transportation facility, which simplifies the transportation facility reservation operation and saves a lot of time and effort.

Further, even in the above genre, since it is a station / airport, an accommodation facility, a tourist resort, a leisure facility, a hot spring, etc., it is possible to directly specify such a destination without considering the transportation. The operation is simplified and is easy for general users to understand.

Further, a semi-transparent ring-shaped scroll button is displayed on the terminal together with the map screen of the travel preparation map and the map screen of the genre, and the map screen of the travel preparation map is displayed in the direction corresponding to the touch position of the scroll button. Since it is scrolled with the genre map screen, you can move these map information in any direction, you can display the destination display position in the center of the screen,
It becomes easy to select the destination.

Further, a semi-transparent zoom button is displayed on the terminal together with the map screen of the process creation map and the map screen of the genre, and the process is performed centering on the center point of the scroll button according to the touch operation of the zoom button. Since the map screen of the created map and the map screen of the genre are enlarged or reduced, these maps can be made large enough to select the destination.

Further, according to the reservation support / information providing apparatus of the present invention, the map information of one or more areas where terminals are installed is displayed so that the user can select a predetermined area. Since the route along the user's taste is also displayed in the area, the guidance in the area also matches the user's taste.

Further, since the position of the facility suitable for the user's taste is also displayed on the above route, it is possible to provide guidance within the area that further matches the user's taste.

Furthermore, the terminal according to the present invention is provided with means for downloading the guidance information of the user to be displayed to the mobile phone, so that the guidance within the recommended area can be made more reliable.

[Brief description of drawings]

FIG. 1 is a block diagram showing a system using a reservation support / information providing device according to the present invention.

FIG. 2 is a diagram showing a flow of settlement of the system shown in FIG.

FIG. 3 is a block diagram showing a schematic configuration of a reservation server in FIG. 1, which is an embodiment of a reservation support / information providing apparatus according to the present invention.

FIG. 4 is a perspective view showing a specific example of a display device of the user terminal shown in FIG.

5 is a block diagram showing a system configuration of the display device shown in FIG.

6 is a diagram showing a user's operation state on the display device shown in FIG. 4;

7 is a flowchart showing display control in the display device shown in FIG. 4 according to an operation state of the user shown in FIG.

8 is a diagram showing a specific example of a top menu screen displayed on a user terminal in the system shown in FIG.

FIG. 9 is a diagram showing a specific example of a screen for selecting a departure place when “free plan” is selected on the top menu screen shown in FIG. 8.

10 is a flowchart showing a specific example of an operation procedure on the user terminal in FIG. 1 when “free plan” is selected on the top menu screen shown in FIG.

FIG. 11 is a diagram for explaining the function of the scroll button in FIG. 9;

FIG. 12 is a diagram for explaining the function of the zoom button in FIG. 9;

FIG. 13 is a diagram showing the principle of screen display on the user terminal according to the embodiment of the present invention when “FREE PLAN” is selected on the top menu screen shown in FIG. 8.

FIG. 14 is a diagram showing a state in which screens are switched on the display screen of the user terminal according to the embodiment of the present invention.

15 is a diagram showing a specific example of a display screen of the user terminal in steps 303 to 307 of FIG.

16 is a diagram showing another specific example of the display screen of the user terminal in steps 303 to 307 of FIG.

FIG. 17 is a diagram showing a process completion screen on the user terminal according to the embodiment of the present invention when process creation is completed in the process shown in FIG. 10;

FIG. 18 is a flowchart showing the operation procedure on the user terminal when “Recommended Town Information” is selected on the top menu screen shown in FIG. 8.

19 is a flowchart showing steps 400 and 4 of the operating procedure shown in FIG.
It is a figure which shows the display screen of the user terminal in 01.

20 is a diagram showing a display screen of the user terminal in step 402 of the operation procedure shown in FIG.

21 is a diagram showing a display screen of the user terminal in step 403 of the operation procedure shown in FIG.

[Explanation of symbols]

100 user terminals 101 Personal PC 103 network 104 Reservation server of reservation information provider 104a CPU 104b memory 104c transceiver 104d processing unit 104e database 105-115 Information sources / reservations 1 Display A few touch panels 4 control unit 9 selection screen 10 Information display area 11 maps 12 airports / stations 12a Departure location 13 Scroll button 14 Zoom button 16a-16f Genre button 20 selection screen 22-process map 23 Process creation screen (layer) 24 Information provision screen (layer) 25 Input screen 31 Confirmation screen 32 maps 37 Selection screen 38 maps 39 Leisure facilities 39a Destination 41 Ticket reservation screen 44 Route selection screen 45a, 45b route 47 input screen 49 selection screen 50 maps 51,51a Accommodation 53 Input screen 54 Completion screen 55 Confirmation of reservation details 60 selection screen 61 screens 63a-63c Touch key 64-67 Confirmation screen 68 Original Roadmap screen 69 Download screen

─────────────────────────────────────────────────── ─── Continuation of front page (51) Int.Cl. ⁷ Identification code FI theme code (reference) G06F 3/00 G06F 3/00 656D 17/30 110 17/30 110G 170 170C G08G 1/00 G08G 1/00 D G09B 29/00 G09B 29/00 A F (72) Inventor Fumiko Yuyama 1-280 Higashi Koikeku, Kokubunji, Tokyo Metropolitan area F-term (Reference) 2C032 HB05 HB31 HC14 HC24 HC25 HC27 HD16 5B075 KK07 KK13 KK33 KK38 ND06 ND20 ND22 ND23 PP03 PP13 PP30 PQ02 PQ13 PQ23 PQ48 PQ49 PQ65 PQ66 PQ67 PQ69 UU14 UU16 UU40 5E501 AA02 AB15 AC33 BA03 BA05 BA09 BB11 BB21 FF21 FB21FB21 FB21FB21FB21 FB21FB21 FB21FB32 FB21 FA32 FA42 FA44 FA47 FB05 FA32 FA44 FB21 FA44 FA47 FB04 FA32 FA44 FA47 FB04 FA32 FA44 FB04 FA32 FA44 FB02 FA44 FA47 FB04 FA32 FA44 FB02 FA44 FA47 FB04 FA32 FA44 FB04 FA42 FA44 FA47 FB04 FA32 FB05 FA32 FA44 FB04 FA32 FA44 FB04 FA32 FA44 FB04 FA42 FA44 FA44 FB04 FA42 FA44 FA47 FB05 FA32 FA05 FB11

Claims (10)

[Claims] 1. A starting point or a destination candidate point is classified by genre, map screen data for each genre including the candidate point is created, and designated according to the genre designation from the terminal. A reservation support / information providing device characterized by providing map data of the genre to the terminal and displaying a map screen including candidate points of the genre. 2. The map screen data of a travel preparation map showing the contour of the terrain and the map screen data of the specified genre are provided to the terminal according to the specification of the genre from the terminal according to claim 1, The screen of the process creation map and the map screen of the specified genre are displayed in an overlapping manner, and a predetermined candidate point on the map screen of the genre is selected by the terminal, and the selected candidate point is departed. A route creation map created as a route including a place or a destination is created, and each time a new genre is specified on the terminal, a map screen of the journey created map in which the previous departure place or destination is copied The data and the map screen data of the newly specified genre are provided to the terminal, and the map image of the newly specified genre is displayed on the screen of the travel map where the starting point or the destination is transferred. A reservation support / information providing device characterized in that the surfaces are overlapped and displayed. 3. The reservation support / information providing device according to claim 1, wherein selection of a candidate point on the map screen of the genre is performed by a touch operation of the candidate point on the terminal. 4. The method according to claim 2 or 3, wherein when a new destination is selected on the map screen of the new genre, the starting point or the destination selected on the map screen of the genre immediately before and the destination are selected. Create map screen data of a transportation system with a new destination, and provide it to the terminal together with the map screen data of the route creation map in which the starting point or the destination is transcribed. Reservation support characterized by displaying the screen and the screen of the travel map where the starting point or the destination is transcribed
Information providing device. 5. The genre according to claim 1, 2, 3 or 4, wherein the genre is a station / airport, an accommodation facility, a tourist resort, a leisure facility, a hot spring, etc., any of which is used as a starting point or a destination. Reservation support / information provision device characterized by being able to be specified. 6. The translucent, ring-shaped scroll button is displayed on the terminal together with the map screen of the process creation map and the map screen of the genre according to claim 1, 2, 3, 4 or 5. A reservation support / information providing device characterized by scrolling a map screen of the process creation map and a map screen of the genre in a direction corresponding to a touch position of a scroll button. 7. The scroll screen according to claim 6, wherein a semi-transparent zoom button is displayed on the terminal together with the map screen of the travel creation map and the map screen of the genre, and the scroll is performed according to a touch operation of the zoom button. A reservation support / information providing device, which enlarges or reduces the map screen of the process creation map and the map screen of the genre around the center point of the button. 8. The map information of one or more areas in which the terminal is installed is provided to the terminal to enable the user to select a predetermined area, and information indicating the user's taste is acquired from the terminal, The map information of a route along the user's taste in the area selected by the user is created, the map information is provided to the terminal, and the map information of the area selected by the user is displayed in an overlapping manner. Reservation support / information provision device. 9. The reservation support / information providing device according to claim 8, wherein a position of a facility suitable for the taste of the user is displayed on the route. 10. The terminal according to claim 8 or 9, further comprising means for downloading the display content to a mobile phone.