JP3656093B6 - Seat designation device and method - Google Patents

Description

[0001]
[Industrial application fields]
The present invention relates to a seat designation device suitable for installation at a facility where a customer gets on and off, such as an airport , and more particularly to a seat designation device capable of performing various procedures after reservation.
[0002]
[Prior art]
For example, if you want to board an aircraft, the customer first makes a reservation for the flight you want to board a travel agency, etc., then goes to the reserved travel agency, etc., pays the fee, etc. Ticket). In this way, when making a reservation with a travel agency, in addition to the desired flight, report the number of passengers. The customer then goes to the airline's reception counter at the airport with this ticket and boarding procedures to determine the seat of the reserved flight and issue a boarding pass, boarding this flight Will be able to. Even if you go to the airport reception counter without a reservation, if there is a seat available on the desired flight, you can go through the boarding procedure and board the flight. In this boarding procedure, when a desired matter about a seat is declared, a seating chart in which all seats of the boarding flight are arranged is shown, and the customer can designate a desired seat with reference to this.
[0003]
Also, when applying for reserved seats or green car seats at a railway station, whether or not there is a vacant seat in the train desired by the receptionist by applying for the destination (target station) and the train to board. If there is a search, the customer is notified of this, the customer's approval is obtained, and a ticket is issued.
[0004]
[Problems to be solved by the invention]
By the way, in the case of an airport, as described above, the boarding procedure must be done at the reception counter, so a large number of customers who board the flight immediately departing from the airport will carry out the procedure at the reception counter. If the boarding procedure is carried out after asking the request, the procedure time for one customer is unexpectedly long, and the customer feels that the boarding procedure takes a very long time. However, it is very difficult to provide a large number of reception counters for each airline in the airport due to the airport facilities and boarding personnel.
[0005]
In addition, the customer can only specify the desired seat on the presented seating chart, and the situation around the seat determined from this seating chart may differ from the situation around the designated seat that is actually felt on board the aircraft. Yes, there is not always a seat that satisfies your wishes.
[0007]
An object of the present invention is to provide a seat designation device that can satisfy a customer's desires more when issuing a boarding pass .
[0008]
[Means for Solving the Problems]
In order to achieve the above object, the present invention has a display screen for displaying an image for performing a procedure for boarding a vehicle (air mail), and touch-operates images sequentially displayed on the display screen. Thus, the procedure is sequentially performed, and one of the images displayed on the display screen displays various desired conditions of the customer when selecting a seat on the vehicle, or a plurality of the entire interior of the vehicle. A block image, and an image showing the entire seat area inside the vehicle in blocks. By touching the image, procedures for selecting a desired condition of the customer and specifying a desired seat are sequentially advanced.
[0009]
Further, according to the present invention, by inputting the number of passengers, images for inputting passenger names and the like for the number of passengers are sequentially displayed, and the name and sex of the passenger are input for each of the images. . As a result, the passenger can be easily and reliably identified.
[0010]
Furthermore, the present invention displays an image showing the position of the designated seat in the entire vehicle. Thereby, it is possible to confirm the position of the side where the designated seat is located in the vehicle.
[0011]
DETAILED DESCRIPTION OF THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a perspective view showing an embodiment of a seat designation apparatus and method according to the present invention, in which 1 is a main body of the seat designation apparatus, 2 is a display screen, 3 is a card slot, 4 is a reservation ticket slot, 5 Is a ticket opening, 6 is a coin change port, 7 is a bill insertion port, 8 is a bill change port, and 9 is a coin insertion port. This embodiment relates to a seat designation apparatus and method for performing an aircraft boarding procedure .
[0012]
In the figure, a display screen 2 is a screen of an LCD display device, and is provided with a touch panel (not shown). When a customer touches the display screen 2, the displayed images are sequentially switched. It is possible to carry out boarding procedures smoothly without being confused by customers.
[0013]
In the following, for the sake of explanation, it is assumed that only the flight that you want to board is reserved for reservations with travel agencies, etc., and the reservation number is notified by this reservation, or a reservation ticket is issued To do. However, the present invention is not limited to this.
[0014]
First, an initial image is displayed on the display screen 2, and a customer without a reservation performs a boarding procedure by touching the initial image. In addition, the customer who owns the reservation ticket can perform the boarding procedure in the same way by inserting this reservation ticket from the insertion slot 4, but in this case, the procedure for the procedure performed at the time of reservation is excluded. The image for is not displayed on the display screen 2. That is, unnecessary operations are skipped.
[0015]
When the desired seat is confirmed, a charge is displayed on the display screen 2, and by paying the amount, a boarding pass is issued from the ticketing slot 5 and the boarding procedure is completed. As a method of paying the amount of money, a credit card may be inserted from the card insertion slot 3, or a bill may be inserted from the insertion slot 7 and a coin may be inserted from the insertion slot 9 for cash payment. As for the change, a bill is discharged from the change port 8 and a coin is discharged from the change port 6, respectively.
[0016]
Similarly, when a boarding reservation is made by a predetermined procedure, a ticket (air ticket) is issued from the ticketing slot 5. In addition, the above description is about boarding pass ticketing, but it is also possible to issue a designated train ticket based on the same idea.
[0017]
FIG. 2 is a block diagram showing each mechanism unit in the main body in FIG. 1, wherein 10 is a customer operation unit, 10a is an LCD display device, 10b is a touch panel, 11 is a card information reading mechanism, 12 is a banknote depositing and dispensing mechanism, 13 is a coin deposit / withdrawal mechanism, 14 is an interface section, 15 is a journal printing mechanism, 16 is a boarding pass ticketing mechanism, 17 is a ticket issuing mechanism, 18 is a reservation ticket reading / collecting mechanism, 19 is a control section, and 20 is a memory section. is there.
[0018]
In the figure, a customer operation unit 10 includes a display screen 2 (FIG. 1) of an LCD display device 10a and a touch panel 10b, and a control unit 19 detects a customer's touch operation on the touch panel 10b and sequentially responds accordingly. Change the image to be displayed. Such an image is stored in the memory unit 20, and the control unit 19 reads the image in turn for each touch operation and supplies it to the LCD display device 10a.
[0019]
When a card such as a credit card is inserted from the insertion slot 3 (FIG. 1), the card information reading mechanism 11 detects this, and under the control of the control unit 19, information on the owner is obtained from this card. read. The read information is supplied from the control unit 19 to a computer in the center (not shown) via the interface unit 14, and processing for procedures necessary for fee settlement and billing is performed.
[0020]
The banknote depositing / dispensing mechanism 12 and the coin depositing / dispensing mechanism 13 detect the deposit amount when a bill is inserted from the insertion slot 7 and a coin is inserted from the insertion slot 9 in order to pay a fee. The deposit amount data is supplied to the control unit 19 and settled there, or the deposit amount data is supplied to the center computer via the interface unit 14 and settled. And when there is change, the control part 19 operates the banknote depositing / withdrawing mechanism 12 and the coin depositing / withdrawing mechanism 13, and the banknote as change is discharged | emitted from the change slot 8 in FIG. Let Data resulting from such a series of processing is sent from the control unit 19 to the computer at the center via the interface unit 14.
[0021]
When the payment is completed by the operations of the card information reading mechanism 11, the bill depositing / withdrawing mechanism 12, and the coin depositing / dispensing mechanism 13, the control unit 19 operates the boarding ticket issuing mechanism 16 to create the boarding ticket by printing. 1 is discharged from the ticketing slot 5 in FIG. This completes the boarding procedure.
[0022]
When there is a boarding reservation procedure from the customer by operating the touch panel 10b in the customer operation unit 10, the control unit 19 operates the ticket issuing mechanism 17, creates a ticket by printing, and discharges it from the ticket opening 5 in FIG. , Pass to customers. Further, when the reservation ticket is inserted from the reservation ticket insertion slot 4 of FIG. 1 for the boarding procedure, the reservation ticket reading / collecting mechanism 18 detects this, and then reads the information and sends it to the control unit 19 for boarding. The reservation ticket is collected while processing for the procedure is performed.
[0023]
The journal printing mechanism 15 is for recording the above series of processes on a paper tape.
[0024]
FIG. 3 is a flowchart showing the overall operation of this embodiment.
Hereinafter, this operation will be described with reference to FIGS.
[0025]
In FIG. 3, first, when the power is turned on (step 100), an initial image (menu image) is displayed (step 200). As a result, the customer can easily purchase and board a ticket (air ticket). Further, it is possible to freely select only a ticket purchase or a boarding procedure according to a customer's request. In this case, although not shown in FIG. 1, a power switch may be provided on the front surface of the main body 1 of the seat designation device, and the power may be turned on by operating this switch. A sensor may be provided on the front side of the, and when the customer approaches the main body 1, this may be detected and the control unit 19 may turn on the power.
[0026]
If you have a ticket (air ticket) and touch the initial screen to instruct boarding pass procedures, you can identify the seat on the reserved flight (step 1000). Is confirmed, boarding information such as a gate name and a route to board the designated flight is displayed on the display screen 2 and a boarding pass is issued from the ticketing slot 5 (step 1100). Then, a series of processing ends (step 1300), and the display is shifted to the initial image display. When the customer leaves the seat designation device, the power is turned off.
[0027]
As described above, since the boarding gate and the route to the gate are displayed, the service to the customer is further improved. In the case of a reserved seat on a train, the position of the platform of the station or the platform platform and the route for the connection may be displayed, and the service is improved further.
[0028]
When purchasing a ticket (step 300), an image for inquiring whether there is a reservation is displayed on the display screen 2 (step 400). 4, just insert this reservation ticket, or if the reservation number is known, touch the touch panel 10 b to enter the reservation number (step 500), and the passenger's specific Proceed to step (step 700). When no reservation is made (step 400), if a touch operation to that effect is performed, the process proceeds to a step of identifying a boarding flight (step 600), and an image for this is displayed on the display screen 2. When a boarding flight is specified by performing a touch operation for specifying a boarding flight based on the display image, the process proceeds to a passenger identification step (step 700).
[0029]
In this step 700, data such as the number of passengers, first and last names, adults, and children is entered by touching the screen according to the image displayed on the display screen 2, and when this process is completed, the billing fee is displayed on the display screen. Is displayed. Based on this, the customer inserts banknotes and coins from the insertion ports 7 and 9 and performs settlement (step 800).
[0030]
When the fare is settled, an image asking whether or not to carry out the boarding procedure is displayed on the display screen 2 (step 900), so that the boarding procedure can be carried out continuously. If you want to go on boarding procedures, you can specify the seat (step 1000) and issue a boarding pass (step 1100) as described above by touching for that, but you do not go through the boarding procedure. If this is instructed by a touch operation, a ticket is issued from the ticket issuing slot 5 (step 1200), and a series of steps is completed (step 1300).
[0031]
According to this embodiment, ticket release and boarding procedures can be selectively processed, and if necessary, boarding procedures can be performed continuously following ticket sales, which is very convenient. It is.
[0032]
FIG. 4 is a flowchart showing a specific example of the boarding flight specifying step (step 600) in FIG. FIG. 5 is a diagram showing a specific example of an image displayed on the display screen 2 in this step.
[0033]
In the figure, in the passenger identification step (600), first, an image for selecting a desired destination is displayed on the display screen 2 (step 601). Taking domestic flights as an example, as shown in Fig. 5 (a), a map of Japan divided into multiple regions such as Hokkaido, Tohoku, Kanto Koshinetsu, etc. Touch the area that includes the desired destination, and touch the “Confirm” button that is displayed at the same time, as shown in FIG. An enlarged image is displayed . In this image, the name of each airport is displayed along with its location. Touch the airport name of the desired destination, for example, “Miyazaki”, and touch the “Confirm” button displayed at the same time. As a result, Miyazaki Airport is determined as the destination (step 602).
[0034]
By providing a “confirm” button in each of FIGS. 5A and 5B, erroneous operation can be prevented. In other words, you can re-enter the region and airport name before pressing the “Confirm” button.
[0035]
When the destination is determined as described above, an image showing the flight to Miyazaki Airport on the day is displayed on the display screen 2 as shown in FIG. 5C (step 603). Here, the customer-operated reception ticketing machine is installed at the airport, and the procedure for boarding on the day (October 6) is assumed.
[0036]
In the image shown in FIG. 5 (c), an aircraft taking off at Miyazaki Airport on October 6 is shown, and the shaded aircraft shows whether it has already taken off, the boarding procedure has been completed, or it has been fully booked. ing. Therefore, in this case, only three flights of XX Airlines 609, 613, and 617 can be boarded after the current time (11:10). The customer can select one of these three flights, touch the display part of the selected flight, and touch the “Confirm” button that is displayed at the same time to reserve the boarding of this flight. Yes (step 604).
[0037]
In this way, the boarding flight can be reserved, and the specific process (step 600) of the boarding flight is completed. At this time, the departure flight can be easily recognized, the designation of the flight is easy, and there are few mistakes. The stool can be specified very easily, so even a person unfamiliar with the machine can operate it.
[0038]
In the above example, it is assumed that the boarding is carried out on that day, but the boarding flight can also be reserved. In this case, when the destination is determined in the image shown in FIG. 5B, an image for inquiring about the reservation date is further displayed in step 602. When this is input by a touch operation, the image shown in FIG. The date in this image is the reserved date, and is displayed in shaded for full flights. This makes it easy to make a reservation. In addition, it is easy to distinguish between full and non-occupied flights, and the input (designation) is very simple.
[0039]
Further, the “Cancel” button simultaneously displayed in FIGS. 5A, 5B, and 5C is used to move to the display of the previous image by touching the button. Therefore, for example, when the “Cancel” button is touched on the display image of FIG. 5C, the display of the image shown in FIG. In this case, the confirmation performed by the touch operation of the “confirm” button in this image performed earlier is cancelled. For this reason, input correction is extremely simple. And since correction becomes easy, the response | compatibility to a customer's request | requirement becomes good, and a customer's satisfaction can be improved.
[0040]
FIG. 6 is a flowchart showing a specific example of the passenger identification process (step 700) in FIG.
[0041]
When the process of step 500 or step 600 in FIG. 3 is completed, the process proceeds to a passenger identification process (step 700).
[0042]
In this passenger identification process, in FIG. 6, first, an image for inputting the number of passengers is displayed on the display screen 2 of FIG. 1 (step 701). In this image, for example, a numeric keypad is displayed, and the number of persons is input by touching the numeric keypad (step 702). In addition, up to a predetermined number of people is listed, and the number of people may be input by selecting one of them by a touch operation. By this method, a person unfamiliar with the input operation of the information device can easily input. The method of enumerating the number of people is simpler.
[0043]
Next, image is displayed for inputting the first and last name of the passenger on the display screen 2, by which the touch operation, surname of the passenger and the name is input (step 703). Then, whether the passenger to whom the first and last names are input is an adult or a dwarf is selected by a similar touch operation on the display screen 2 (step 704), and the first and last names of all the passengers are input. A confirmation operation is performed (step 705).
[0044]
If it is confirmed that all of the first and last names have been entered, the process proceeds to step 800 in FIG. 3. If it is entered by a touch operation that there is a passenger who has not yet entered the first and last names, In the case of the same surname as the passenger entered in front of one person (step 706), it is sufficient to omit the last name and enter only the first name by touch operation (step 707). If it is input whether it is a person (step 704), it will move to step 705. If the next passenger does not have the same surname as that of the previous passenger (step 706), the process returns to step 703 to input from the surname.
[0045]
Here, in order to simplify the operation as much as possible, whether to be an adult or a dwarf is entered in step 704, but a 2-digit or 3-digit number that can be scrolled for each digit is used. You may make it input age by displaying a number. This makes it easy to input the passenger's name. Further, in the case of the same surname, since the input can be omitted, the operation is further simplified.
[0046]
FIG. 7 is a flowchart showing a specific example of the passenger's first and last name input step (step 703) in FIG. FIG. 8 is a diagram showing a specific example of an image on the display screen 2 used in this step.
[0047]
The passenger's first and last name input process (step 703) will be described below with reference to FIGS.
[0048]
When the input of the number of passengers is completed in FIG. 6 (step 702), the image shown in FIG. 8A is displayed and the passenger's first and last name input process (step 703) is entered. At this time, however, nothing is displayed in the display area A2 in the display area A1 in the upper left corner, the display area A3 on the left side, or the display area A4 in the upper center. In this image, the “scroll” buttons 21a and 21b and the “decision” button 22 are displayed in the upper right display area A5, the katakana character key is displayed in the display area A6 in the lower half, and the “cancel” button 24 is displayed in the upper right corner. In the lower right corner, a “confirm” button 25 is displayed. These function by a touch operation on the screen.
[0049]
In this image, for example, an instruction “Please enter your last name” is displayed above the display area A2 in the display area A1, and according to this, the first character of the passenger's last name is touched with the Katakana character key. When input is made to the operation (step 7031), the inputted katakana characters are displayed in the display area A3, and the registered surnames starting with the katakana characters are displayed in the display area A4. At this time, in the area where the surname is displayed in the display area A4, for example, a frame-like cursor 23 surrounding the one surname is provided, and the surname surrounded by the cursor 23 is displayed in the display area A2. (Step 7032). Here, for example, the case where the katakana character “sa” is entered is shown. In the display area A4, the surnames starting with “sa” are listed, and the cursor 23 indicates the surname “sato” of the surnames. It is supposed to be. Therefore, the last name “Sato” is displayed in the display area A2.
[0050]
Here, if “Sakuma” is the correct surname instead of “Sato”, the cursor 23 is moved upward or downward by touching the “scroll” buttons 21a and 21b. When the upper end or lower end of the display area A4 is reached, the registered last name column starting with “sa” is scrolled downward or upward. Along with this scrolling, the surnames entering the cursor 23 are sequentially displayed in the display area A2 (step 7033). Then, when the desired surname “Sakuma” appears in the cursor 23 and is displayed in the display area A2, the touch operation of the “scroll” buttons 21a and 21b is stopped, and the “decision” button 22 is touched. As shown in (b), at the top of the image, for example, an instruction sentence “Please input“ Name after pressing “Confirm” ”is displayed. If it is determined that this is correct,“ Confirm ” By touching the button (step 7034), the last name is confirmed and the image is switched, and the process proceeds to the next step 7036.
[0051]
If the desired last name is not obtained even if the above scroll operation is performed on the image shown in FIG. 8A (step 7033), the next katakana character “ku” is input by touching the katakana character key. . As a result, last names starting with “Saku” are listed in the display area A4. So scroll this as above to find the surname you want. In this way, each time a katakana character is input, the surname to be obtained is found, and when it is found, the touch operation is performed as described above to input it (step 7035). In this case, the input katakana characters are displayed in the display area A3 in the order of input. This method eliminates the need to touch the character keys for all characters of the surname, saving time for searching for the character keys and allowing easy input of the surname in a short time.
[0052]
If the last name you want is not obtained even after performing the above operations, all the katakana characters for the last name you want will be entered in the end by sequentially performing these operations. Is not registered and is not displayed in the display area A2, the correct last name is displayed in the display area A3. When the “OK” button 22 is touch-operated in this state, the surname as shown in FIG. 8B is displayed in the display area A2. By touching the “Confirm” button 25, the surname is displayed. Is entered. In this case, when a registered surname is input in this way, this surname is registered. Thereby, from the next time, it is not necessary to touch the character keys for all characters of the surname, and the surname can be easily input in a short time.
[0053]
Here, the “Cancel” button 24 is used to return to the previous image displayed. For example, the image shown in FIG. 8A is different from the image in which the katakana character “ku” is input thereto and “saku” is displayed in the display area A3, and the latter image is displayed. If the “Cancel” button 24 is touched at any time, the image shown in FIG. This has the effect of erasing the input character “ku”. Accordingly, when it is desired to erase the input character, the “cancel” button 24 may be sequentially touched.
[0054]
Further, even if the “confirm” button 25 is touched to move to the next screen, if the “cancel” button 24 is touched on the moved screen, the image before the previous “confirm” button 25 is operated. Return to. For example, when the “confirm” button 25 is touched on the image shown in FIG. 8B and the “cancel” button 24 is operated in a state of moving to the next image, the image shown in FIG. At this time, the confirmation of the surname “Sakuma” is cancelled, and the registered surname can be scrolled by touching the “scroll” buttons 21a and 21b.
[0055]
Furthermore, when the “decision” button 22 is operated, the “scroll” buttons 21 a and 21 b no longer function, but of course, this determination can be canceled by operating the “cancel” button 24. Thus, by providing the “cancel” button 24 on each screen, it is not necessary to repeat the input operation from the beginning, so that the input items can be easily corrected.
[0056]
The surname of the passenger is input as described above, and the subsequent input of the first name (step 7036) is performed in the same manner as the series of operations in steps 7031 to 7035 described above.
[0057]
Although omitted in FIG. 8, it is also possible to input genders as described in FIG. 10 described later.
[0058]
FIG. 9 is a flowchart showing a specific example of the same name surname input process (step 707) in FIG. FIG. 10 is a diagram showing a specific example of an image on the display screen 2 used in this step.
[0059]
Hereinafter, the step of inputting the name of the same surname will be described with reference to FIGS. 9 and 10 (step 707).
[0060]
In step 706 in FIG. 6, the image shown in FIG. 10A is displayed. In this image, in the display area A8 including the display areas A1 and A4 in FIG. 8A, for example, “If the next person also has the same surname, press the“ Family ”button; "Please" is displayed. The “family” button 26 is displayed on the “confirm” button 25. This makes it possible to determine whether or not they have the same surname (step 706 in FIG. 6). Accordingly, if the surname is another name, the “confirm” button 25 is touched to return to step 703 of FIG. 6, and the surname and surname of the occupant are input by performing the operations described in FIGS.
[0061]
If the surname is the same, the process shown in FIG. 9 is entered, and the “family” button 26 in FIG. 10A is touch-operated (step 7071). As a result, the image shown in FIG. 10B is displayed (step 7072).
[0062]
This image is almost the same as the image shown in FIG. 8A, but the instruction text displayed in the display area A1 is “Please enter your name”, and the upper left part of the display area A2 Displays “Sakuma” of the same surname previously input to the passenger. The first name input operation is the same as the last name input operation described with reference to FIGS. 7 and 8. In FIG. 10B, the first name is “Hisako” and the first katakana character “H” is input. The name “Hisako” indicates the state selected by the cursor 23.
[0063]
Then, the name to be obtained is obtained in this way, and the button 27 or 28 is touch-operated according to whether it is male or female, and the “confirm” button 25 is operated (step 7073 above), so The input process (step 707) ends. Thus, by providing the “family” button 26, it becomes easy to input the surname of the passenger with the same surname, and the input time can be shortened.
[0064]
With the above operation, the process up to step 700 in FIG. 3 is completed and a ticket (air ticket) can be issued. As described above, a fee is paid (step 800). The next image displayed on the display screen 2 (FIG. 1) allows the user to select whether or not to continue the boarding procedure (step 900). If the user selects to perform boarding procedures, the process proceeds to the next seat identification step (step 1000), where boarding procedures are performed.
[0065]
FIG. 11 is a flowchart showing a specific example of the seat specifying step (step 1000). Hereinafter, this step will be described with reference to FIGS.
[0066]
When proceeding to the seat specifying step, first, a seat designation initial menu image shown in FIG. 12 is displayed (step 1001). This image is for selecting the passenger's desire for the seat, and the desired items as shown in the figure are displayed. Of course, this is only an example, and other things are possible as desired. The passenger selects a desired desired item from this image, for example, “seat with good view” by touching the display position (step 1002).
[0067]
With this selection operation, the display screen 2 switches to the image shown in FIG. 13 (step 1003). Of course, it is possible to select a plurality of desired items such as “non-smoking seats” and “seats with good views”. It can also be made possible. However, in this case, a “confirmation” button is provided on the image shown in FIG. 12, and after selecting desired items, the “confirmation” button is touched to switch to the next image shown in FIG. To. In addition, an undesired item can be provided, which is not shown in FIG. In this way, by taking the customer's wishes to the customer and adopting it in a simple manner, the service to the customer can be improved and high satisfaction can be obtained. In addition, the method of inputting desired items on the touch panel has an advantage that it is possible to easily request desired items that are difficult to convey when carrying out procedures in the face of airport staff.
[0068]
The image shown in FIG. 13 is an image in which all seat areas in the aircraft whose boarding is confirmed by step 600 in FIG. 3 or reservation are displayed in a three-dimensional animation. It is divided into areas, and the location of toilets and galleys (cooking rooms) and which areas are non-smoking and smoking areas can be seen at a glance. From now on, the passenger can select which area he / she desires by touching one of the display portions of the signs A to F (step 1004). In this way, the position of the seat area with respect to the overall image of the aircraft can be easily grasped by showing the seat area in the aircraft with a three-dimensional animation.
[0069]
When the desired area is selected in this way, next, as shown in FIG. 14, an array image of seats in the selected area is displayed (step 1005). In this image, seats that have already been reserved or seats that do not correspond to the desired items selected in the image of FIG. 12 are displayed by shading, for example. As a result, it is possible to grasp at a glance which seats can be reserved or which correspond to the desired item.
[0070]
In this image, it is not necessary to designate a specific seat, and it is designated by touching a desired approximate place (step 1006). By making this designation and touching the “Confirm” button 25, the arrangement of seats in the designated area is displayed in detail as shown in FIG. 15 (step 1007).
[0071]
Accordingly, in the image shown in FIG. 15, when a desired seat number, for example, 27-A is designated by a touch operation (step 1008), as shown in FIG. 16, the designated seat, in this case 27-A, is designated. An in-flight landscape image viewed from the seat and “turn” buttons 29L, 29R, etc. are displayed (step 1009). When such a landscape image is displayed, this landscape is viewed from the designated 27-A seat, and when the “turn” button 29L is touched, it is as if the video camera pans to the left. Similarly, the left landscape is displayed. Similarly, when the “turn” button 29R is touched, the right landscape is displayed as if the video camera pans to the right (step 1010).
[0072]
Therefore, the passenger can visually check the inside of the aircraft as if he were in the designated 27-A seat, and can judge whether the 27-A seat is good or bad. If the seat is not the desired seat, the user can return to the image shown in FIG. 15 by touching the “Cancel” button 24, thereby selecting another seat (step 1011).
[0073]
The “cancel” button 24 is used to return to the previous image as described above.
[0074]
When the desired seat, for example, the 27-A seat is determined from the image shown in FIG. 16, the “confirm” button 25 is touched to display the image shown in FIG. This image shows the desired 27-A seats in all seat areas in an aircraft that has been boarded (for example, flight 609 to Miyazaki in 12:00 shown in FIG. 5 (c) confirmed in step 600 in FIG. 3). In this way, the final confirmation can be performed (step 1012). In this way, by indicating the position of the desired seat in all seat areas in the aircraft with a three-dimensional animation, the position of the desired seat with respect to the overall image of the aircraft can be easily grasped.
[0075]
If the content displayed in FIG. 17 is as desired, the boarding procedure is completed by touching the “confirm” button 25, and a boarding pass is issued from the ticketing slot 5 shown in FIG. 3 step 1100). If not desired, a desired seat can be selected again from step 1005 by touching the “Cancel” button 24. Of course, in this step 1005, the arrangement of seats in the area shown in FIG. 14 is displayed. However, if the area is also to be changed, the “cancel” button 24 can be touched on the image shown in FIG. As a result, the image shown in FIG. 13 is displayed. By touching the “Cancel” button 24 as many times as necessary, it is possible to return to an arbitrary screen and perform an operation, so that the seat designation can be easily corrected.
[0076]
As described above, in this embodiment, not only a ticket (air ticket) can be issued but also a boarding procedure can be performed by a customer's operation. All you need to do is select a screen, and even if you are a completely inexperienced person, it is very easy to operate, and you can make the procedures for issuing and boarding a ticket naturally without causing any resistance to the customer. Can do.
[0077]
In the boarding procedure, we can carefully consider the customer's wishes, and the customer can decide to convince himself of the seat he wants, and when selecting a seat, The user can decide not only the position of the seat but also the state of the cabin as seen from the seat, so that the desired seat can be determined, and the seat selection becomes very easy.
[0078]
This embodiment is not particularly large, and can be installed everywhere in the airport. This makes it possible to achieve the same situation as when many reception counters are provided.
[0079]
The embodiment described above is merely an example, and the present invention is not limited to this embodiment.
[0080]
For example, in the above embodiment, domestic flights have been described as an example. However, international flights may be used, and when making a reservation with a travel agency, not only the boarding flight but also the number of passengers, first and last name, age, etc. are applied. In the case of such a system, in FIG. 3, in step 500, the application items may be confirmed, and then the fee may be paid in step 800.
[0081]
In the above description, the procedure for the same surname shown in FIG. 9 is for the same passenger as the passenger who made the procedure. Further, it is possible to perform the input processing of the names of the same surnames shown in FIG. In this case, for example, when the image shown in FIG. 10A is displayed and the “family” button 26 is touch-operated, an image that can search for the surname of the passenger who has already processed is displayed. What is necessary is just to call a passenger and to be able to perform the operation demonstrated in FIG.10 (b) following this.
[0082]
Further, the image showing the state of the cabin in the display area A9 shown in FIG. 16 may be a moving image, and still images with different viewing directions are sequentially switched together with the touch operation of the “turn” buttons 29L and 29R. You may make it go.
[0083]
Furthermore, although the said embodiment was the case of an air mail, it is applicable also as boarding of a vehicle with a designated seat, such as a train and a passenger ship, and a boarding procedure apparatus. Of course, in this case, it goes without saying that an image is displayed on the display screen 2 so that an operation according to the procedure of each vehicle is performed.
[0084]
【The invention's effect】
As described above, according to the present invention, a series of procedures for boarding an air flight is performed by touching images sequentially displayed on the display screen, and the customer can perform simple operations. It is possible to perform such procedures. Then, Oite to this procedure, the time of a particular passenger, by entering the passenger number, the input image, such as a number of people of the riding's name is displayed, the passenger's name and gender for each such input image Therefore, it is easy to carry out the procedures for identifying such passengers, and it is possible to eliminate the mistakes by making the input procedure for the number of passengers surely performed. When selecting a seat for a flight, it is possible to input a desired condition for the customer's own seat in advance. Therefore, the seat can be selected only for a seat satisfying the desired condition, and the seat can be easily selected.
[0085]
In addition, according to the present invention, an image in which the entire inside of the boarding flight is divided into a plurality of blocks is displayed, and a desired block can be selected by a touch operation on the image. Would you like to be able to roughly select the desired seat position in the vehicle?
[0086]
Furthermore, according to the present invention, an image in which the entire seat area inside the boarding flight is divided into a plurality of blocks is displayed, and a desired seat block can be selected by touching the image. It is possible to roughly select a desired seat position on which side of the entire area you want to sit.
[0087]
And when this seat block is designated, the arrangement of the seats of the seat block is displayed, and the row of seats of that part is displayed by instructing the desired location of the seat block by touch operation. It is possible to select a desired seat while sequentially narrowing down designated areas (that is, selection conditions). For this reason, selection becomes very easy compared with the case where one specific seat is selected from the entire seat area.
[0089]
Furthermore, according to the present invention, at the end of the procedure, an image indicating the position of the selected seat in the entire ride is displayed, so that the final confirmation of the seat can be performed.
[Brief description of the drawings]
FIG. 1 is a perspective view showing the appearance of an embodiment of a seat designation device and method according to the present invention.
2 is a block diagram showing each mechanism part in the main body shown in FIG.
FIG. 3 is a flowchart showing an overall operation of the embodiment shown in FIG. 1;
FIG. 4 is a flowchart showing a specific example of a boarding flight specifying process in FIG. 3;
5 is a diagram showing a specific example of an image displayed on the display screen in FIG. 1 in the step of specifying a boarding flight shown in FIG.
6 is a flowchart showing a specific example of a passenger identification process in FIG. 3;
7 is a flowchart showing a specific example of a passenger's first and last name input process in FIG. 6;
8 is a view showing a specific example of an image displayed on the display screen in FIG. 1 in the passenger's full name input process shown in FIG. 7;
FIG. 9 is a flowchart showing a specific example of a process for inputting the names of the same surnames in FIG. 6;
10 is a diagram showing a specific example of an image displayed on the display screen in FIG. 1 in the step of inputting the names of the same surnames shown in FIG. 9;
FIG. 11 is a flowchart showing a specific example of the seat specifying step in FIG. 3;
12 is a diagram showing a specific example of an image displayed on the display screen in FIG. 1 in step 1001 in FIG.
13 is a diagram showing a specific example of an image displayed on the display screen in FIG. 1 in step 1003 in FIG.
14 is a diagram showing a specific example of an image displayed on the display screen in FIG. 1 in step 1005 in FIG.
15 is a diagram showing a specific example of an image displayed on the display screen in FIG. 1 in step 1007 in FIG.
16 is a diagram showing a specific example of an image displayed on the display screen in FIG. 1 in step 1009 in FIG.
17 is a diagram showing a specific example of an image displayed on the display screen in FIG. 1 in step 1012 in FIG.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 Main body 2 Display screen 3 Card insertion slot 4 Reservation ticket insertion slot 5 Ticket issuing slot 6 Coin change slot 7 Bill insertion slot 8 Bill change slot 9 Coin insertion slot 22 "OK" button 23 Cursor 24 "Cancel" button 25 “Confirm” button 26 “Family” button 27 “Men” button 28 “Women” button 29L, 29R “Turn” buttons A1 to A9 Display area

Claims (10)

A seat designation device that issues a ticket that designates a seat on the flight to be boarded by performing a procedure for boarding an air flight,
Has a display screen that displays an image for該手continued, at least desired destination on the display screen, flight, passenger, an image for the seat to the respective specific of the passenger, identifying the desired destination Displaying images in order of images for specifying the flight, images for specifying the passenger, images for specifying the seat of the passenger, and touching these images The steps are performed in order,
On the display screen when displaying an image for specifying the desired destination, a map divided into a plurality of regions is displayed, and the region including the desired destination among these regions is designated by a touch operation. The enlarged image of the designated area is displayed, and the desired destination in the enlarged image is designated by the touch operation, so that the desired destination is input and the passenger's desired image is displayed. Confirm the destination,
In the display screen when displaying an image for specifying the boarding flight, an air flight operated to the desired destination determined by an operation on the image for specifying the desired destination and a desired boarding date are displayed. By displaying the selection screen and touching on the selection screen, the flight and the desired boarding date are entered, and the boarding flight of the desired boarding date of the passenger is confirmed,
On the display screen for displaying an image for specifying the passenger, the first image having a plurality of character keys and the like is input, and the number of passengers who board the flight on the desired boarding date is input. Is performed, the second image having a plurality of character keys and the like is displayed the same number of times as the number of passengers input, and each time the second image is displayed, the character key or the like is displayed. By the touch operation, the name and gender of the passenger are entered, and a predetermined number of passengers are confirmed,
On the display screen when displaying an image for specifying the seat of the passenger after the predetermined number of passengers are confirmed , an image showing a seat area in the shape of the confirmed entire boarding flight is displayed in a plurality of blocks. A seat that can be specified and displayed in an enlarged image of the desired block by displaying the enlarged image of the desired block when the desired block of these blocks is designated by a touch operation. A seat designation device characterized in that when a desired seat is designated by a touch operation, the seat is input and the seat of the occupant is determined. A seat designation device that issues a ticket that designates a seat on the flight to be boarded by performing a procedure for boarding an air flight,
Has a display screen that displays an image for該手continued, at least desired destination on the display screen, flight, passenger, an image for the seat to the respective specific of the passenger, identifying the desired destination Displaying images in order of images for specifying the flight, images for specifying the passenger, images for specifying the seat of the passenger, and touching these images The steps are performed in order,
On the display screen when displaying an image for specifying the desired destination, a map divided into a plurality of regions is displayed, and the region including the desired destination among these regions is designated by a touch operation. By doing so, an enlarged image of the designated area is displayed, and the desired destination in the enlarged image is designated by a touch operation, so that the desired destination is input and the desired purpose of the passenger Confirm the ground,
In the display screen when displaying an image for specifying the boarding flight, an air flight operated to the desired destination determined by an operation on the image for specifying the desired destination and a desired boarding date are displayed. By displaying the selection screen and touching on the selection screen, the flight and the desired boarding date are entered, and the boarding flight of the desired boarding date of the passenger is confirmed,
On the display screen for displaying an image for specifying the passenger, the first image having a plurality of character keys and the like is input, and the number of passengers who board the flight on the desired boarding date is input. Is performed, the second image having a plurality of character keys and the like is displayed the same number of times as the number of passengers input, and each time the second image is displayed, the character key or the like is displayed. By the touch operation, the name and gender of the passenger are entered, and a predetermined number of passengers are confirmed,
After displaying the predetermined number of passengers, the display screen for displaying an image for specifying the seat of the passenger displays an image that allows selection of various desired conditions for the seat. The desired condition for the seat is determined by touching the desired condition, and the desired condition for the seat desired by the occupant who has been confirmed by inputting the desired condition is determined. An image showing the seating area is divided into a plurality of blocks and displayed, and a desired block among these blocks is designated by a touch operation to display an enlarged image of the designated desired block. The seat of the occupant's seat can be input by specifying the desired seat among the seats that can be specified and displayed in the enlarged image and satisfy the desired conditions by touch operation. Seat assignments and wherein the determining. A seat designation device that issues a ticket that designates a seat on the flight to be boarded by performing a procedure for boarding an air flight,
Has a display screen that displays an image for該手continued, at least desired destination on the display screen, flight, passenger, an image for the seat to the respective specific of the passenger, identifying the desired destination Displaying images in order of images for specifying the flight, images for specifying the passenger, images for specifying the seat of the passenger, and touching these images The steps are performed in order,
On the display screen when displaying an image for specifying the desired destination, a map divided into a plurality of regions is displayed, and the region including the desired destination among these regions is designated by a touch operation. By doing so, an enlarged image of the designated area is displayed, and the desired destination in the enlarged image is designated by a touch operation, so that the desired destination is input and the desired purpose of the passenger Confirm the ground,
In the display screen when displaying an image for specifying the boarding flight, an air flight operated to the desired destination determined by an operation on the image for specifying the desired destination and a desired boarding date are displayed. By displaying the selection screen and touching on the selection screen, the flight and the desired boarding date are entered, and the boarding flight of the desired boarding date of the passenger is confirmed,
On the display screen for displaying an image for specifying the passenger, the first image having a plurality of character keys and the like is input, and the number of passengers who board the flight on the desired boarding date is input. Is performed, the second image having a plurality of character keys and the like is displayed the same number of times as the number of passengers input, and each time the second image is displayed, the character key or the like is displayed. By the touch operation, the name and gender of the passenger are entered, and a predetermined number of passengers are confirmed,
On the display screen when displaying an image for specifying the seat of the passenger after the predetermined number of passengers are confirmed , an image showing a seat area in the shape of the confirmed entire boarding flight is displayed in a plurality of blocks. The seat arrangement block image showing the arrangement of the seats in the designated desired block is displayed by designating the desired block of these blocks by touch operation, and the seat arrangement block image When the desired area is designated by a touch operation, a seat arrangement image showing a detailed seat arrangement in the designated desired area is displayed, and the specifiable desired seat displayed in the seat arrangement image is touched. A seat designation device characterized in that, by being designated by an operation, a seat is inputted and the seat of the occupant is determined. A seat designation device that issues a ticket that designates a seat on the flight to be boarded by performing a procedure for boarding an air flight,
Has a display screen that displays an image for該手continued, at least desired destination on the display screen, flight, passenger, an image for the seat to the respective specific of the passenger, identifying the desired destination Displaying images in order of images for specifying the flight, images for specifying the passenger, images for specifying the seat of the passenger, and touching these images The steps are performed in order,
On the display screen when displaying an image for specifying the desired destination, a map divided into a plurality of regions is displayed, and the region including the desired destination among these regions is designated by a touch operation. By doing so, an enlarged image of the designated area is displayed, and the desired destination in the enlarged image is designated by a touch operation, so that the desired destination is input and the desired purpose of the passenger Confirm the ground,
In the display screen when displaying an image for specifying the boarding flight, an air flight operated to the desired destination determined by an operation on the image for specifying the desired destination and a desired boarding date are displayed. By displaying the selection screen and touching on the selection screen, the flight and the desired boarding date are entered, and the boarding flight of the desired boarding date of the passenger is confirmed,
On the display screen for displaying an image for specifying the passenger, the first image having a plurality of character keys and the like is input, and the number of passengers who board the flight on the desired boarding date is input. Is performed, the second image having a plurality of character keys and the like is displayed the same number of times as the number of passengers input, and each time the second image is displayed, the character key or the like is displayed. By the touch operation, the name and gender of the passenger are entered, and a predetermined number of passengers are confirmed,
On the display screen when displaying an image for specifying the seat of the passenger after the predetermined number of passengers are confirmed , an image showing a seat area in the shape of the confirmed entire boarding flight is displayed in a plurality of blocks. A seat that can be specified and displayed in an enlarged image of the desired block by displaying the enlarged image of the desired block when the desired block of these blocks is designated by a touch operation. A desired seat is designated by a touch operation, and an image showing an internal state of the aircraft viewed from the designated seat and a seat pass / fail judgment unit is displayed, and the seat pass / fail judgment unit The seat designation device is characterized in that the designated seat is inputted by touching and determining the seat of the occupant. In any one of Claims 1-4,
At the end of the procedure, together with information on the confirmed boarding flight, an image showing the confirmed boarding flight and an image showing the confirmed seat position in this image are displayed as a boarding guidance image. Seat designation device. It has a display screen for displaying an image for boarding procedures for airmail, and is a seat designation method in which the boarding procedure is sequentially performed by touching the images sequentially displayed on the display screen,
A map divided into a plurality of areas is displayed, and an enlarged image of the area designated in accordance with a touch operation for designating the area including a desired destination among these areas is displayed. In accordance with a touch operation for designating the desired destination, a first step of inputting the destination and confirming the passenger's desired destination;
A screen for selecting a flight to be operated to the desired destination determined in the first step and a desired boarding date is displayed, and in response to a touch operation on the selection screen, an input of the flight and boarding date is performed. A second step of determining the boarding flight on the passenger's preferred boarding date;
After the second step, a first image having a plurality of character keys or the like is displayed, and the number of passengers on the boarding flight on the desired boarding date is confirmed by a touch operation of the character keys or the like. By doing so, a second image having a plurality of character keys or the like is displayed a number of times equal to the number of passengers input, and each time the second image is displayed, the touch operation of the character keys or the like is performed. Accordingly, a third step of inputting the name and gender of the passenger and determining a predetermined number of passengers;
After the third step, the image indicating the seat area is displayed in a plurality of blocks in the shape of the entire boarding flight confirmed in the second step, and a touch for designating a desired block among these blocks is displayed. An enlarged image of the desired block designated in accordance with the operation is displayed, and a seat input is performed in accordance with a touch operation for designating a desired seat among the seats that can be designated to be displayed in the enlarged image of the desired block. And a fourth step of determining the seat of the occupant. It has a display screen for displaying an image for boarding procedures for airmail, and is a seat designation method in which the boarding procedure is sequentially performed by touching the images sequentially displayed on the display screen,
A map divided into a plurality of areas is displayed, and an enlarged image of the area designated in accordance with a touch operation for designating the area including a desired destination among these areas is displayed. In accordance with a touch operation for designating the desired destination, a first step of inputting the desired destination and confirming the passenger's desired destination;
A screen for selecting a flight to be operated to the desired destination determined in the first step and a desired boarding date is displayed, and an input of the flight and the desired boarding date is performed in accordance with a touch operation on the selection screen. A second step of confirming the boarding flight on the desired boarding date of the passenger;
After the second step, a first image having a plurality of character keys or the like is displayed, and the number of passengers on the boarding flight on the desired boarding date is confirmed by a touch operation of the character keys or the like. By doing so, a second image having a plurality of character keys or the like is displayed a number of times equal to the number of passengers input, and each time the second image is displayed, the touch operation of the character keys or the like is performed. Accordingly, a third step of inputting the name and gender of the passenger and determining a predetermined number of passengers;
After the third step, an image in which various desired conditions for the seat can be selected is displayed, and the desired condition is input in accordance with the touch operation of the desired condition on the image. A fourth step of determining the desired conditions for the seat desired by the passenger determined in
The image showing the seating area is divided into a plurality of blocks and displayed in the shape of the entire boarding flight determined in the second step, and is designated in accordance with a touch operation for designating a desired block among these blocks. An enlarged image of the desired block is displayed, and an input of a seat can be performed in accordance with a touch operation for designating a desired seat among seats satisfying the desired condition that can be specified and displayed as an enlarged image of the desired block. And a fifth step of determining the seat of the occupant determined in the third step. It has a display screen for displaying an image for boarding procedures for airmail, and is a seat designation method in which the boarding procedure is sequentially performed by touching the images sequentially displayed on the display screen,
A map divided into a plurality of areas is displayed, and an enlarged image of the designated area is displayed in accordance with a touch operation for designating the area including a desired destination among these areas. A first step of inputting the desired destination and confirming the passenger's desired destination in accordance with the touch operation for designating the desired destination of
A screen for selecting a flight to be operated to the desired destination determined in the first step and a desired boarding date is displayed, and an input of the flight and the desired boarding date is performed in accordance with a touch operation on the selection screen. A second step of confirming the boarding flight on the desired boarding date of the passenger;
After the second step, a first image having a plurality of character keys or the like is displayed, and the number of passengers on the boarding flight on the desired boarding date is confirmed by a touch operation of the character keys or the like. By doing so, a second image having a plurality of character keys or the like is displayed a number of times equal to the number of passengers input, and each time the second image is displayed, the touch operation of the character keys or the like is performed. Accordingly, a third step of inputting the name and gender of the passenger and determining a predetermined number of passengers;
After the third step, the image indicating the seat area is displayed in a plurality of blocks in the shape of the entire boarding flight confirmed in the second step, and a touch for designating a desired block among these blocks is displayed. A seat arrangement block image showing an arrangement of seats in the desired block designated in accordance with the operation is displayed, and the desired area designated in accordance with the touch operation for designating the desired area in the seat arrangement block image is displayed. A seat arrangement image showing a detailed seat arrangement is displayed, and in response to a touch operation for designating a desired seat that can be designated displayed in the seat arrangement image, the seat is input and the seat of the passenger is confirmed. A seat designation method comprising the steps of: It has a display screen for displaying an image for boarding procedures for airmail, and is a seat designation method in which the boarding procedure is sequentially performed by touching the images sequentially displayed on the display screen,
A map divided into a plurality of areas is displayed, and an enlarged image of the area designated in accordance with a touch operation for designating the area including a desired destination among these areas is displayed. In accordance with a touch operation for designating a desired destination, a first step of determining a passenger's desired destination;
A screen for selecting the flight to be operated to the desired destination determined in the first step and the desired boarding date is displayed, and an input of the flight and the desired boarding date is performed in accordance with a touch operation on the selection screen. A second step of confirming a boarding flight on the desired boarding date of the passenger;
After the second step, a first image having a plurality of character keys or the like is displayed, and the number of passengers on the boarding flight on the desired boarding date is confirmed by a touch operation of the character keys or the like. By doing so, a second image having a plurality of character keys or the like is displayed a number of times equal to the number of passengers input, and each time the second image is displayed, the touch operation of the character keys or the like is performed. Accordingly, a third step of inputting the name and gender of the passenger and determining a predetermined number of passengers;
After the third step, the image indicating the seat area is displayed in a plurality of blocks in the shape of the entire boarding flight confirmed in the second step, and a touch for designating a desired block among these blocks is displayed. An enlarged image of the desired block designated in accordance with the operation is displayed, and the seat is input in accordance with a touch operation for designating a desired seat among the assignable seats displayed in the enlarged image of the desired block. In addition, an image showing the inside of the aircraft viewed from the designated seat and a seat pass / fail judgment unit is displayed, and the designated seat is moved in accordance with the touch operation of the seat pass / fail judgment unit. A seat designation method, comprising: the passenger's seat confirmed in step 3 and a fourth step of confirmation. In any one of Claims 6-9,
At the end of the procedure, there is provided a step of displaying, as information about the confirmed boarding flight, an image showing the confirmed boarding flight and an image showing the confirmed seat position in this image as a boarding guidance image. A seat designation method characterized by that.

Images