JP2003044927A - System and method for article purchase and management server for the system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system and a method for article purchase which make it possible to purchase an article at ease irrelevantly to business hours and a management server used for the article purchase system. SOLUTION: The article purchase system 10 which has a client terminal 40 and the management server 20 and enables a customer to purchase a desired article through the Internet is equipped with an article retaining means 12 which enables the customer to receiver the article even when a store is closed when the customer orders the article through the client terminal 40 and a customer authenticating means 25 which is fitted to the article retaining means 12 and makes it possible to receive the article by the article retaining mans 12 after it is authenticated whether or not the user is a specific customer and further the management server 20 has an order management database 31 which performs order reception management as to the article ordered through the client terminal 40.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a product purchasing system and a product purchasing method for purchasing a product via a supermarket or the like, and a management server used in the product purchasing system.

[0002]

2. Description of the Related Art As a current shopping form, it is general that a consumer goes to a store such as a supermarket or a convenience store and selects a product that the consumer desires to purchase. Further, as another form of shopping, there is a so-called mail order system in which a desired product is ordered from a distributed catalog by telephone or the like and delivered to a consumer in a few days.

Further, in recent years, there are various product purchase sites for purchasing products via the Internet. Also on this product purchase site, the consumer browses various products on the site and decides on the product purchase accordingly.
Also in the field of supermarkets, there are so-called net supermarkets that accept orders from customers using the Internet.

[0004]

[Problems to be Solved by the Invention] By the way, when shopping at a supermarket or a convenience store,
Consumers have to actually go to the store. However, especially in a supermarket, there are cases where it is difficult to find and purchase a desired product because the store is relatively large. In addition, since the business hours of the supermarket are limited due to legal restrictions, it is often the case that even if the user wants to go home after work, it is closed and cannot be used.

Further, since the convenience store is a small-sized store and is normally open for 24 hours as compared with a supermarket, there are few problems that it is difficult to find a product and that it cannot be used when it is late at night. However, the product lineup is overwhelmingly smaller than in supermarkets, and the product prices are higher than in supermarkets. Convenience stores, if anything, have a wide selection of food-related items, mainly for those who can eat instantly, for young people such as single persons or for lunch for workers. For this reason, when the foodstuff suitable for the meal of a general household is needed, the convenience store often cannot obtain the desired foodstuff.

That is, in terms of product lineup and price,
Although a supermarket is superior, it has the problems of searching for a wide store and the limitation of business hours, so it is desired to make the store more convenient for consumers.

Furthermore, when purchasing a product through a product purchasing site, it takes several days before the product actually reaches the customer because it takes a form similar to mail order. For this reason,
Purchasing via a merchandise purchasing site is not suitable for purchasing products such as fresh foods that require freshness, and cannot satisfy the desire to purchase desired products on demand. In addition, online supermarkets usually provide a delivery service that delivers the product to the customer's home.

[0008] However, in such a net supermarket, it is necessary to keep the driver waiting for home delivery at all times, and even if there is no order, it costs to wait for the driver. In addition, there are issues such as regional restrictions for home delivery. Furthermore, in the online supermarket delivery service, the customer must be at the designated place at the designated time and cannot go out in order to receive the product.
If delivery is delayed due to traffic conditions, there may be significant inconvenience.

The present invention has been made based on the above circumstances, and an object of the present invention is to provide a merchandise purchasing system, a merchandise purchasing method, and a merchandise purchasing method that enable quick and easy merchandise purchasing regardless of business hours. It is intended to provide a management server used in a product purchase system.

[0010]

In order to achieve the above object, the present invention provides a client terminal for a customer to send an order for a product, and a management server for receiving an order for a product from the customer via the Internet. In a product purchase system having a product, a product storage unit that stores a product when a customer orders the product through a client terminal, and can receive the product outside the business hours of the store, and a product storage unit. It is equipped with a customer authenticating means which is attached to the customer and which enables the commodity storing means to receive the commodity after the customer is authenticated, and an order managing means which manages the order for the commodity ordered by the client terminal. .

By doing so, the customer can receive the product at any time by the product storing means in which the product is stored even during the business hours of the store.
Moreover, since the customer authenticating means is provided, even if a person other than the genuine customer tries to receive the product, the product cannot be received by the authentication by the customer authenticating means, and the safety can be maintained. Furthermore, the customer does not need to bother to go around the store and search for the product, and it is possible to significantly reduce the customer's time required for shopping.

Further, in the case of so-called mail order, although it takes days and time until the product arrives, by storing the product in the product storing means, the customer can receive the product on demand at the desired time. Becomes Moreover, unlike the so-called net supermarket, there is no need to wait for the driver for home delivery, and the cost is reduced. Further, in a chain store, by designating a store that wants to receive the product, it becomes possible to receive the product without regional restrictions.

In addition to the above-mentioned invention, another invention further comprises price information updating means for updating and registering price data corresponding to the fluctuation of the price of the product. Therefore, when the price of the product fluctuates due to a special sale or time service, it becomes possible to deal with the price fluctuation in real time, and the customer can access many sites of the store in order to obtain the special sale information and the like. As a result, it becomes possible to improve the power of the store to attract customers.

Furthermore, in another invention, in addition to the above-mentioned inventions, the product storing means is a locker which is provided with a detecting means for detecting the use status and whose opening and closing can be controlled, and the management server is the use status of the locker. And a locker number determining means for permitting the customer who purchased the product to use the specific locker, and a locker managing means for managing the specific locker number determined by the locker number determining means.

As described above, the use of the locker as the product storing means eliminates the need for manual delivery of the product and allows the customer to receive the product without paying attention to the eyes. Further, by utilizing the detection means, it becomes possible to grasp the usage status of the locker via the locker management means. Furthermore, by using the locker number determination means, it becomes possible to appropriately allocate a vacant locker.

Further, in another invention, in addition to the above-mentioned invention, the locker number determining means determines the locker number by determining whether the product ordered by the customer has an appropriate size or whether it should be frozen or refrigerated. In addition, when the locker suitable for the product ordered by the customer is not available, the client terminal is notified that the locker is not available.

Therefore, for example, even in the case of a large product, a product to be frozen or to be frozen, an appropriate locker is assigned according to the type of the product. Thereby,
Appropriate product storage according to the type of product is possible, and it is possible to broaden the range of customer product selection.

Further, in addition to the above-mentioned invention, another invention further comprises a password issuing means for issuing a password each time the customer purchases a product, and the opening / closing control of the locker is input from the password input means of the locker. This is done by comparing the password with the password stored in the management server.

Therefore, a password is issued when the product is purchased, and the locker can be opened and closed by collating the issued password with the entered password. That is, it is possible to easily open the locker simply by inputting the password. In this case, it is possible to easily rewrite the password, and if the password is rewritten every time the locker is used, the password can be abused to prevent the product stored in the locker from being stolen. can do.

In addition to the above-mentioned inventions, another invention is that when a locker number and password of a specific locker for storing a product purchased by a customer or a locker suitable for a product purchased by a customer is not available. Is provided with a notification means for notifying the customer that it is not vacant. Therefore, by notifying the client terminal of the customer of the locker number and the password for opening the locker after the customer purchases the product, the convenience when the customer opens the locker can be improved. . Further, when the corresponding locker is not vacant, a notification to that effect is given, so that it is possible to prevent the problem that the customer who purchased the product cannot receive the product from the locker.

Furthermore, in another invention, in addition to the above-mentioned invention, the store is further provided with a store management terminal for managing the sales of products and the stock status.
Therefore, by inputting the stock status at the store side, the customer side who purchases through the client terminal without looking at the product,
It becomes possible to immediately know whether or not the product can be purchased.
Also, by placing a new order according to the stock status of products, it becomes possible to meet the needs of customers.

Further, in another invention, in addition to the above-mentioned inventions, a POS terminal which manages sales of products and inventory status is connected to the store management terminal in cooperation with the store management terminal. It was decided. Therefore, the PO
It is possible to perform detailed product management via the S terminal. Further, the stock status can be managed by inputting the sales information from the POS terminal each time the product is sold.

Furthermore, another invention is that in addition to the above-mentioned inventions, a customer information database for storing information of customers who once made a purchase is provided. Therefore, for customers who have purchased the product once,
From now on, it becomes possible to easily purchase products from the client terminal based on the customer information database. In addition, by utilizing the customer information database, it is possible to use it for sales promotion such as advertisement of special sale goods.

Furthermore, in another invention, in addition to the above-mentioned inventions, the management server and the client terminal are further provided with an encryption means for encrypting the payment information. Thereby, even if the payment information is exchanged with the customer, it is possible to prevent another person from stealing and impersonating the customer and misusing it.

Further, in addition to the above-mentioned inventions, another invention is an administration server that receives an order for a product from a customer via the Internet, and receives an order for managing an order for a product ordered by a client terminal. When the customer places an order for a product through the client terminal, the management means and the usage status of the product storage means that enables the customer to receive the product outside the business hours of the store and the permission to use the specific product storage means And a means for managing the existence of a product to be provided.

Therefore, if this management server is used,
When a customer receives an order for a product, it becomes possible to receive an order in the order management database. Then, if the customer receives an order for the product, the product can be received by the product storage means in which the product is stored at any time other than the business hours of the store. In addition, since the product storage management means for giving the usage status and use permission of the product storage means is provided, it is necessary for the customer to walk around the store and search for the product by using the product storage means that is properly managed. It is possible to significantly reduce the customer's time required for shopping.

According to another aspect of the invention, in addition to the above-mentioned invention, the product storage means is a locker having a control means for detecting the use status, the opening and closing of which is controllable, and the product storage management means is locker management. The management server is provided with locker number determining means for giving the locker use status and permission to use the specific locker to the customer who purchased the product, and the specific locker number determined by this locker number determining means is provided. The locker management means is used for management.

As described above, by using the locker as the product storing means, the manpower for delivering the product becomes unnecessary, and the customer can receive the product without paying attention to the eyes. Further, by utilizing the detecting means, it becomes possible for the management server side to grasp the usage status of the locker. Furthermore, by using the locker number determination means, it becomes possible to appropriately allocate a vacant locker.

Furthermore, in another invention, in addition to the above-mentioned invention, the locker number determining means determines the locker number by determining whether the product ordered by the customer has an appropriate size or whether it should be frozen or refrigerated. In addition, when the locker suitable for the product ordered by the customer is not available, the client terminal is notified that the locker is not available.

Therefore, for example, even in the case of a large product, a product to be frozen or to be frozen, an appropriate locker is assigned according to the type of the product. Thereby,
Appropriate product storage according to the type of product is possible, and it is possible to broaden the range of customer product selection.

Further, in addition to the above-mentioned invention, another invention further comprises a password issuing means for issuing a password each time the customer purchases a product, and the opening / closing control of the locker is input from the password input means of the locker. This is done by comparing the password with the password stored in the management server.

Therefore, a password is issued when the product is purchased, and the locker can be opened and closed by collating the issued password with the entered password. That is, it is possible to easily open the locker simply by inputting the password. In this case, it is possible to easily rewrite the password, and if the password is rewritten every time the locker is used, the password can be abused to prevent the product stored in the locker from being stolen. can do.

According to another invention, in addition to the above-mentioned inventions, the locker number and password of the particular locker for storing the product purchased by the customer or the locker suitable for the product purchased by the customer is not available. At this time, a notification means for notifying the customer that there is no vacancy is provided.

Therefore, by notifying the client terminal of the customer of the locker number and the password for opening the locker after the customer purchases the product, the convenience when the customer opens the locker is improved. be able to. Further, when the corresponding locker is not vacant, a notification to that effect is given, so that it is possible to prevent the problem that the customer who purchased the product cannot receive the product from the locker.

Further, in addition to each of the above-mentioned inventions, another invention further comprises a price information database in which price data is updated and registered in response to fluctuations in the price of a product. Therefore, when the price of the product fluctuates due to a special sale or time service, it becomes possible to deal with the price fluctuation in real time, and the customer can access many sites of the store in order to obtain the special sale information and the like. Thereby,
It is possible to improve the power of the store to attract customers.

Further, in addition to each of the above-mentioned inventions, another invention further comprises a customer information database for storing information of customers who have once purchased. For this reason,
For the customer who has once purchased the product, it becomes possible to easily purchase the product from the client terminal based on the customer information database. In addition, by utilizing the customer information database, it is possible to use it for sales promotion such as advertisement of special sale goods.

Furthermore, in another invention, in addition to the above-mentioned inventions, an encryption means for encrypting the payment information is further provided. Thereby, even if the payment information is exchanged with the customer, it is possible to prevent another person from stealing and impersonating the customer and misusing it.

In addition to the above-mentioned inventions, another invention further comprises a notification means for notifying a locker number of a specific locker in which a customer purchases a product and a one-time password issued by the password issuing means. It is supposed to be provided. Therefore, by notifying the client terminal of the customer of the locker number or the one-time password for opening the locker to the client terminal of the customer after the customer purchases the product, the convenience of the customer when opening the locker is improved.

Further, in addition to the above-mentioned inventions, another invention is a method for purchasing a product desired by a customer via the Internet between a client terminal and a management server, wherein the customer is a client terminal. A product ordering process in which the management server accepts a product order when a product is ordered via the product, and a product storage means that allows the customer to receive the product when the management server accepts the product order in the product ordering process. A transmission step of transmitting information to the client terminal via the Internet, and a customer confirmation step of confirming whether or not the customer who has received the product stored in the product storage means has actually purchased the product. And a product delivery process for delivering the product when the customer confirmation process confirms that the customer is a genuine customer who purchased the product. Is shall.

By doing so, it becomes possible to receive an order for a product in the product ordering process and receive the product from the product storing means even outside the business hours of the store. By using this commodity storing means, the customer can receive the commodity from the commodity storing means at any time. Moreover, even if a person other than the genuine customer tries to receive the product in the customer authentication process, the product cannot be received because it is authenticated by the customer authentication means, and the safety can be maintained. Furthermore, the customer does not need to bother to go around the store and search for the product, and it is possible to significantly reduce the customer's time required for shopping.

Further, in the case of so-called mail order, it takes days and time until the product arrives, but by storing the product in the product storing means, the customer can receive the product on demand at the desired time. Becomes Moreover, unlike the so-called net supermarket, there is no need to wait for the driver for home delivery, and the cost is reduced. Further, in a chain store, by designating a store that wants to receive the product, it becomes possible to receive the product without regional restrictions.

According to another invention, in addition to the above-mentioned invention, the product storing means is a locker, and a detection step for detecting the use status of this locker is provided, and the use permission of a specific locker is provided. It is provided with a locker use permission process to give. As described above, by using the locker as the product storing means, a manpower for delivering the product becomes unnecessary, and the customer can receive the product without paying attention to the eyes. Further, by detecting the locker usage status in the detection step, the management server side can grasp the locker usage status, and it is possible to provide the locker that is not used to the customer.

Further, in addition to the above-mentioned invention, another invention further comprises a discrimination step of discriminating whether or not the product ordered by the customer has an appropriate size or whether it should be frozen or refrigerated, prior to the locker use permission step. Based on the determination process in this determination process, the locker number is determined in the locker use permission process, and if the locker suitable for the product ordered by the customer is not available, the locker is available. This is to notify the client terminal that there is no notification.

Therefore, for example, even in the case of a large product, a product to be frozen or to be frozen, an appropriate locker is assigned according to the type of the product. Thereby,
Appropriate product storage according to the type of product is possible, and it is possible to broaden the range of customer product selection.

Furthermore, in another invention, in addition to the above-mentioned inventions, the customer confirmation step is performed by issuing a password each time the customer purchases a product and collating with this password. Therefore, a password is issued when the product is purchased, and the locker can be opened and closed by collating the issued password with the entered password. That is, it is possible to easily open the locker simply by inputting the password. In this case, it is possible to easily rewrite the password, and if the password is rewritten every time the locker is used, the password can be abused to prevent the product stored in the locker from being stolen. can do.

According to another invention, in addition to the above-mentioned inventions, if the price of each product is changed before the customer orders the product in the product ordering process, the price is changed. The price update process for updating and inputting the price is provided. In this way, by providing the price update process, it becomes possible to respond to price fluctuations in real time when the price of the product fluctuates due to special sale or time service.
Customers can make many visits to the site of the store to obtain special sale information. As a result, it becomes possible to improve the power of the store to attract customers.

Furthermore, in another invention, in addition to the above-mentioned inventions, a customer information storing step for storing information of a customer who once purchased is provided. Therefore, for the customer who once purchased the product, it becomes possible to easily purchase the product from the client terminal based on the customer information stored in the customer information storing step. In addition, it is possible to utilize the customer information for sales promotion such as advertisement of a special sale item.

Further, in addition to each of the above-mentioned inventions, another invention is that, when a product is ordered in a product ordering process,
It has a payment information input step in which payment information is input via a client terminal, and when the payment information is input in this payment information input step and sent to the management server, the payment information is encrypted. And an encryption step for performing. By providing such an encryption step, even if the settlement information is exchanged with the customer, it is possible to prevent another person from stealing and impersonating the customer and misusing it.

Further, in addition to each of the above-mentioned inventions, another invention is that, after the customer has ordered the product in the product ordering process or after the product is stored in the product storing means in the product storing process, A locker number and password for a specific locker that holds the product purchased by the customer, or a locker suitable for the product purchased by the customer, if not available, is provided with a notification step for notifying the customer. is there.

By providing the notification step, the locker number and the password for opening the locker are notified to the client terminal of the customer after the customer purchases the product. Thereby, the convenience when the customer opens the locker can be improved. Further, when the corresponding locker is not vacant, a notification to that effect is given, so that it is possible to prevent the problem that the customer who purchased the product cannot receive the product from the locker.

[0051]

BEST MODE FOR CARRYING OUT THE INVENTION An embodiment of the present invention will be described below with reference to FIGS. 1 to 9. FIG. 1 is a schematic diagram showing the configuration of a product purchase system 10 of the present invention.
In the product purchase system 10, a store represented by a supermarket or a department store (hereinafter referred to as a store) 1 for purchasing a product desired by a customer.
1 exists. Further, in the store 11, a locker 12 as a product storage unit and a POS terminal 13 are provided, and a store management terminal 14 that is linked with the locker 12 and the POS terminal 13 is provided.

Further, the store management terminal 14 is connected to the management server 20 provided outside the store 11 via the Internet 19. Further, the financial institution terminal 45 provided outside the store 11 performs payment for the purchase of a product when the customer purchases the product by using a card. Although this financial institution terminal 45 is supposed to be connected to the management server 20 via the Internet 19, it may be connected by a dedicated line.

The management server 20 may be installed in the store 11. In this case, it is preferable that communication with the management server 20 is performed via the LAN, not via the Internet 19. In addition, many stores such as chain stores 1
In the case of having 1, the management server 20 may be installed in a data center or the like outside the store 11. When the management server 20 is installed in the store 11, the management server 20 and the store management terminal 14 may be integrated.

In this embodiment, the management server 20 is
It is a web server placed on the Internet 19. The management server 20 is accessible from the outside by the client terminal 40 via the Internet 19. The client terminal 40 is, for example, a personal computer, a mobile phone device capable of connecting to the Internet 19, or a PDA.

The details of the product purchase system 10 including the components in the store 11, the management server 20, the client terminal 40, and the financial institution terminal 45 will be described below.

A locker 12 as a merchandise storing means as shown in FIG. 2 is arranged in the store 11. Locker 1
Reference numeral 2 denotes a room temperature locker 12a for storing products that can be stored at room temperature, a cold storage locker 12b for storing products that require refrigeration, and a freezing locker 1 for storing products that need to be frozen.
It is preferable to prepare a plurality of types of lockers 12 classified by storage temperature, such as 2c. Of these, the refrigerating locker 12b and the freezing locker 12c are temperature-controlled so as to have a predetermined temperature lower than room temperature. Note that the room temperature locker 12a is also 20 to 25
The temperature may be controlled so as to maintain a temperature of about a degree.

The above-mentioned various lockers 12a, 12
The b and 12c can be modified in various manners or can have other forms. For example, a large product locker 12d for storing other large products,
You may provide as needed. In the following description, the room temperature locker 12a, the cold storage locker 12b, and the freezing locker 12c.
When collectively describing the large product locker 12d, the locker 12 will be collectively referred to as the locker 12.

The locker 12 actually arranged is
A plurality of room temperature lockers 12a divided into small spaces form one large locker, and a plurality of refrigerating lockers 12b divided into small spaces form one large locker. However, in FIG. 2, one each is illustrated as a representative.

The locker 12 is connected to the management server 20 via the store management terminal 14 and a network such as the Internet 19. That is, the locker 12 has the management server 20 via the Internet 19.
A transmission / reception device 15 for transmitting and receiving data to and from is provided. In addition, this locker 12 is a store management terminal 15
You may make it possible to access the management server 20 directly via the internet 19 without going through.

Further, the locker 12 is provided with a sensing sensor 16 as a sensing means for sensing the usage status. When the locker 12 is used, the detection sensor 16 detects the use state by the lock operation by the electronic lock system 18 with the numeric keypad 17 of the locker 12 when the product is carried into the locker 12. The usage status is transmitted to the management server 20.

Note that the detection sensor 16 may be omitted, and the electronic lock system 18 may serve as a detection means for detecting the usage status of the locker 12.

Here, the management server 20 connected to the locker 12 is, as shown in FIG.
Program section 22, control section 23 and homepage section 24
It consists of The database unit 21 is provided with a locker management database 30 as a product storage means management database. The locker management database 30 updates the information in the locker management database 30 one by one when the usage state of the locker 12 is detected by the detection sensor 16. Accordingly, when the consumer purchases a product and desires to use the locker 12, the management server 20 causes the locker management database 30 to
Search inside and if locker 12 is available, locker 1
2 can be used. The locker management database 30 also functions as a part of locker management means.

Further, the locker 12 is provided with a ten-key pad 17 as a password input means for inputting a password described later. When the password input via the ten-key pad 17 and the password stored in the authentication information database described later are signed, the electronic lock system 18 is released and the locker 12
Is released. Therefore, the customer can receive the products stored in the locker 12.

The password input means is the numeric keypad 17
Is not limited to, for example, a touch panel screen is provided,
The password may be entered from this touch panel. Alternatively, without providing the ten-key pad 17, the locker 12 may be opened by inputting a password from the client terminal 40 side and transmitting the password input from the client terminal 40. In this case, the password described in the mail may be transmitted so that the password can be coded.

An electronic lock system 18 is connected to the transmitter / receiver 15. The transmitting / receiving device 15 is the management server 2
Upon receiving a lock release signal from 0, the electronic lock system 18 opens the locker 12 and allows the product to be taken out. That is, in the electronic lock system 18, the password input by the numeric keypad 17 is used for the transmitting / receiving device 15
Is sent to the management server 20, and when the password (password) in the management server 20 matches, the management server 20
Sends an unlock signal. Then, when the transceiver 15 receives the signal, the electronic lock system 18 is released.

The database unit 21 in the management server 20 is further provided with an order management database 31. The order management database 31 is also a part of the order management means, and stores the information when a customer desires to purchase a product. The order management database 31 stores the date and time when the customer desires to purchase the product,
Each item of data is stored such as a list of products that the customer wants to purchase, and the store 11 that wants to receive the product as necessary.

Further, the management server 20 is provided with a price information database 32 in correspondence with the order management database 31. The price information database 32 is updated and input each time the price of each product is changed. As a result, when the customer purchases a specific product in a state where the product purchase screen described later is displayed on the client terminal 40, the price of the product is displayed on the client terminal 40 side.

As described above, the store management terminal 14 for managing the products is provided in the store 11. The store management terminal 14 is connected to the management server 20 via a network such as the Internet 19 and is also linked to the POS terminal 13 in the store 11. With this, the sales of products in the store 11 and the stock status are managed, and when the stock of a specific product is exhausted in the store 11, the information is stored in the store management terminal 14. In addition, the purchase request is issued from the client terminal 40 as described above, and the purchase request for the desired purchase product is issued from the management server 20 side to the store management terminal 14.
If the product is out of stock, the management server 2 receives information that the product is out of stock and cannot be purchased.
It is transmitted to the client terminal 40 side via 0.

Further, the commodity price information input from the store management terminal 14 is transmitted to the management server 20 in response to price fluctuations such as a bargain day, bargain goods, or time service, and the price information in the management server 20 is stored in the management server 20. The price information database 32, which is a part of the price information updating means, is stored and updated.
This makes it possible to respond to immediate price changes.

When a customer desires to purchase a specific product in stock, the customer can apply for the purchase, and the settlement information desired by the customer is input from the client terminal 40. When the payment information is input, the payment information is encrypted before the payment information is transmitted via the Internet. As a result, the customer's payment information is transmitted in a state where others cannot easily snoop on it.

There are a secret key system, a public key system and the like for such encryption. Then, after the payment information is encrypted by an encryption program in the client terminal 40 (corresponding to the encryption program 37 in the management server 20) that functions as a part of the encryption means, the payment information is transferred from the client terminal 40. The payment information is transmitted to the management server 20 side. This payment information is information relating to the payment desired by the customer. When the customer wishes to pay by credit card or debit card, the customer inputs the card ID and password from the payment information input screen of the client terminal 40. To do. If the customer wishes to pay by another method (for example, cash transfer or cash payment when cash can be paid), the customer later pays for the product by a predetermined method.

When the customer desires to pay with a credit card or debit card, the customer inputs a correct number from a card number input field 62 and a personal identification number input field 63 (both see FIG. 8) described later. Then, the settlement information such as the number and the purchase amount is encrypted and transmitted from the client terminal 40 to the financial institution terminal 45. And
When it is determined that the card can be used in the financial institution terminal 45, the financial institution terminal 45 determines that the management server 2
A signal indicating “purchasable” is transmitted to the 0 side. As described above, the customer can purchase the product using the card.

Here, as shown in FIG. 3, it is preferable that the encryption program 37 is also provided in the management server 20. In this way, the order management database 3
It is possible to prevent damage such as unauthorized access to the product purchase information of the first customer and falsification of the contents.

In the above-described embodiment, the case where the settlement information is directly transmitted from the client terminal 40 to the financial institution terminal 45 has been described, but the transmission of the settlement information is not limited to this, and FIG. As shown, the management server 2
You may make it transmit via 0. In this case, it is necessary to separately provide a payment information database inside the order management database 31 or in another place.

When the product is in stock in the store 11 and the settlement information is input, the product is sold.
When the sale of the product is successful, the management server 20
Transmits to the client terminal 40 a locker number indicating which locker 12 of the lockers 12 has put the product and a password for opening the locker 12. The locker number is determined by the locker number determination program 35 that functions as a part of the locker number determination means in the management server 20.

The password is determined by the password issuing program 36 that functions as a part of the password issuing means in the management server 20. The locker number and password determined in this way are used by the management server 2
The customer side is notified by a mail sent by the mail sending program 38 that functions as a part of the notification means in 0. The mail transmission program 38 is executed by the management server 2
A mail transmission server having a program corresponding to the mail transmission program 38 is separately provided without being arranged in 0,
The mail may be sent by this mail sending server.

The issued password is stored for each individual in the authentication information database 34 which is a part of the customer authentication means. Then, as a general rule, when the password is used only once (a predetermined number of times if necessary), the password is deleted from the authentication information database 34. In this sense, the password is hereinafter referred to as "one-time password". That is, the one-time password is
The password is a password that works effectively once when the locker 12 is opened or closed, or a predetermined number of times in a special case, and is input from the ten-key pad 17 which is a password input means of the locker 12.

A customer information database 33 may be provided if necessary. The customer information database 33 stores information (customer IDs, passwords, card numbers, purchased product names, purchased quantity, etc.) regarding customers who have previously purchased products. Then, the special sale information or the like may be appropriately notified by e-mail. In addition, when registering in the customer information database 33, a membership system is adopted in order to enjoy this service. For members, for example, products that are often purchased are registered in advance and registered when purchasing products. A list of products may be displayed so that registered products can be easily purchased.

The control unit 23 controls the database unit 21 and the program unit 22, and is composed of a central processing unit or the like. Therefore, the control unit 23 is also a part of the customer authentication means, a part of the price information updating means, a part of the order management means, a part of the locker management means, the locker number determination means, It is also a part of each of the password issuing means, the encrypting means, and the notifying means.
Further, the control unit 23 also controls communication with the store management terminal 14, the client terminal 40, the financial institution terminal 45, and the like.

The homepage section 24 connects the homepage database 41, which is a collection of homepages of product purchase sites accessed by the user when the user uses the client terminal 40, with a predetermined program. The home page program unit 42 operates to form each home page.

The actual use of the product purchase system 10 having the above-mentioned configuration and each database will be described below with reference to FIGS. 4 to 9. In this description, FIG. 5 shows an operation flow performed by the client terminal 40, and in the following description, it is described as (step S to).

First, the customer operates the client terminal 40 to execute a predetermined UR in the management server 20 as shown in FIG.
Access the top page of the product purchase site specified by L (step S1). Next, the customer determines whether or not he / she has already registered with this site (step S).
2). Next, if registered, the ID and password (which is different from the one-time password and is associated with the ID) assigned to the customer are input in the ID input field 51 and the password input field 52, respectively. Done from
It is transmitted (step S3).

By making these inputs, or by clicking on the portion displayed for "non-members" on the top page 50, the product selection page 5 as shown in FIG.
3 appears. Although not shown here, the registered member may display the bargain information and the number of points (which can be deducted from the purchase amount) acquired by the member on a part of the product selection page 53. You can

On the product selection page 53, various products are displayed classified into categories. In these categories 54, the customer clicks the category display button 54 in the hyperlink format of the category to which the favorite product belongs (step S4).

Then, the category display button 54 is used to display the product display 55 in which the product in the clicked category is provided with an image, an icon, or only the product name. Next, when the customer clicks on the product display 55 which the customer desires to purchase from the product displays 55, the product information 56 of the price of the product and other information (special sale etc.) to be specially displayed is displayed (step S5).

At the same time that the merchandise information 56 is displayed, a merchandise purchase button 57 such as "Put merchandise in basket" is displayed below the merchandise information 56, for example. When the customer clicks this product purchase button 57 (step S
6), the temporary ordered product information is transmitted to the management server 20 side, and the temporary ordered product information is stored in the order management database 31 for each customer. When the product is not in stock, in this embodiment, the product information 56 is displayed as “not in stock” and the product purchase button 57 is not displayed. When the product is not in stock, the product display 55 itself may not be displayed.

When one or more commodities are placed in the basket as described above and all the commodities to be purchased are selected, a "commodity selection end" button (not shown) is clicked. Then, the purchase application screen 60 as shown in FIG. 8 specified by the predetermined URL is displayed. In this purchase application screen 60, the customer inputs personal information such as the name, address, telephone number or email address of the customer who wishes to purchase (step S7), or the payment method for the customer's product purchase (payment method). ) Etc. are input and transmitted (step S8). The display of the personal information input field of the customer's name, etc. is omitted if the user has already been registered, that is, if he / she is a member, since the ID etc. has already been input and the individual has been specified.

Then, for example, when a credit card is selected as the payment method, the customer selects the corresponding card company from the card company selection field 61 for selecting the card company. Then, after the customer selects the card company,
On the purchase application screen 60, the user enters his or her own card number in the card number input field 62, and further inputs the personal identification number of the card in the personal identification number input field 63. It should be noted that in the personal identification number input field 63, the personal identification number to be input is displayed with a "*" mark or the like in order to prevent others from stealing.

Here, if the user is a member, the purchase application screen 60 is displayed with the card type used most recently in the past selected in advance and the card number displayed, so the customer simply It is also possible to adopt a configuration in which all that is required is to input the password.

Further, in the case of a so-called chain store that has a plurality of stores 11 such as a supermarket that operates the product purchase site 50, it is determined which store receives the product. In this case, the display of the store 11 which desires to receive the product is checked in the store selection column 64 in the purchase application screen 60. However, in this case, it is not limited to a specific supermarket chain store, and it is also possible to form an alliance with another chain store group and operate the same product purchase site.

Further, in order to enable the customer to receive the merchandise at a desired time, the time of receipt can be designated. In this case, the scheduled time for picking up the product from the locker 12 is entered in the desired receipt time column 65. If it is after the hour, enter only the first time,
In the case of between what time and what time, write "~" on both sides with Basho. However, when the receipt time is not designated, the product is left in the locker 12 at the time of the prospective display 73 described later.

As described above, when the application for purchasing the product and the input of the payment information are completed and the user clicks "Yes" in the portion where "Yes" and "No" are displayed asking whether the input information is correct or not, after that, , And the purchase confirmation screen 70 as shown in FIG. 9 is displayed (step S9). Purchase confirmation screen 70
Then, a thank-you display 71 saying "Thank you for your purchase." And a list 72 of purchased products are displayed.

At the same time, as a rough guide, a prospective display 73 of when and where the locker of the desired product can be put in is displayed. Thereby, it becomes possible for the customer to take other actions according to the estimated time. At the same time that the purchase confirmation screen 70 is displayed, the management server 20 finalizes the ordered product information.

At the same time as the purchase confirmation screen 70 is displayed and the ordered product information is confirmed, the management server 20 causes the store management terminal 14
To the ordered product information. Thereby, the store 11 takes out the merchandise to be kept in the locker 12 from the store, the distribution center or the like based on the ordered merchandise information and keeps it in the locker 12. However, the order product information may be transmitted from the management server 20 to the store management terminal 14 before the payment information is input. As an example, the temporary ordered product information is transmitted from the client terminal 40 to the management server 20 side, and is transmitted to the store management terminal 14 immediately, and when the settlement is completed and confirmed, the settlement completion message is transmitted again to the management server 20 side. , There is a method of confirming the provisionally ordered product information.

Here, in spite of the fact that the items are displayed as being in stock, there may be cases where the store 11 side is actually out of stock. In such an abnormal situation, the customer cannot receive the product even if he / she makes a purchase application for the product, but if the product is out of stock, as shown in FIG. Sends a signal indicating that the product is out of stock to the management server 20 and the client terminal 40 side. Thereby, it is possible to prevent the customer from receiving the product and making a complaint. The signal indicating that the product is out of stock is once transmitted to the management server 20, and then the management server 20 sends the client terminal 40.
May be sent to the.

In addition, the signal of the out-of-stock product is, for example, "In stock, but there was no out-of-stock. We apologize for this defect, and the product voucher equivalent to a surcharge from the price of the out-of-stock product is locked. It will be placed in 12 so please inspect it. "It is desirable that the customer can continue to use this product purchasing system 10 with confidence by displaying a message such as.

The store 11 stores the product in the locker 12 based on the ordered product information. In this case, it is necessary to determine which locker 12 the product is to be stored in, but the locker 12 may be determined by the management server 20. In addition, the store clerk may decide on the side of the store 11 depending on the availability of the locker 12, the state of malfunction, and the like. When the store clerk determines the locker 12, the detection sensor 16 detects the usage status by locking the product after putting it in the locker 12.

Then, for example, the store clerk inputs the locker number of the locker 12 in use from the store management terminal 14 in association with the ordered product information of the customer in the corresponding order management database 31. Thereby, the management server 2
The locker number is input to the order management database 31 within 0.

Further, the ordered merchandise information may be issued for each customer in the form of a tag together with the ordered merchandise number together with the purchased merchandise list. By doing so, the clerk can confirm and select the product based on the tag. Further, when the product is stored in the locker 12, the issued order number can be entered through, for example, the ten-key pad 17, and the store management terminal 14
Even if there is no input from the locker 12, the operation of only inputting the order number from the locker 12 and locking it will simultaneously confirm the existence of the product in the locker 12 and associate the locker number with the ordered product information. This is because when the predetermined locker 12 is locked, the locker number is transmitted to the store management terminal 14 together with the entered order number.

[0100] At the time of purchase of the product, the customer is informed of the estimated time when the product is stored in the locker 12. However, when the product is actually stored in the locker 12, the customer is notified. An e-mail is sent to the device (step S10). In this e-mail, a carry-in message stating “The product has been carried into the locker.” Is described, and the locker number of the product carried in and the one-time password for opening this locker 12 are also described.

As for the storage of the product in the locker 12, the store clerk may take out the product from the display shelf where the product is actually displayed and store it in the locker 12. In addition, take out the product before display from the storage location of the store and locker 1
You may keep it in 2. Furthermore, in a distribution center that specializes in ordering lockers 12, the products are sorted for each individual, and the sorted products are stored in each store 11
It may be delivered and stored in the locker 12 of. Further, for example, each store 11 may be provided with a robot for sorting and storing the products stored in the locker 12, and the products may be stored in the locker 12 automatically via this robot.

Here, when the product is stored in the locker 12, the one-time password is issued by the password issuing program 36 which functions as the password issuing means as described above. When the one-time password is issued and the locker 12 number is also specified, the mail transmission program 38 sends a mail to the customer who has described the one-time password and the locker number.

After the customer receives the mail, in order to actually obtain the product, the customer moves to a place where the locker 12 is kept (usually, a place where the store 11 is present). Then, the customer inputs the one-time password from the ten-key pad 17 provided in the locker 12. Then, the one-time password is transmitted from the transmission / reception device 15 to the management server 20, and the authentication information database 3
Check with the one-time password stored in 4.

If the one-time password matches, the lock release signal is transmitted from the management server 20 to unlock the locker 12 by the electronic lock system 18, and the locker 12 is opened. This allows the customer to receive the product purchased from inside the locker 12.

A separate take-out confirmation sensor may be provided in order to reliably detect that the customer has taken out the product from the locker 12. In this case, the takeout confirmation sensor transmits a confirmation signal to the management server 20.
As a result, the locker 12 is ready for use next time. Further, if the removal confirmation sensor finds that the removal is forgotten, the customer is notified by voice or buzzer. By doing so, it is possible to prevent a problem that the customer forgets to take the product from the locker 12.

As described above, the customer can purchase the product through the client terminal 40, and can receive the product through the locker 12 at a convenient time for the customer.

[0107] The commodity purchase system 10 having such a configuration,
According to the merchandise purchasing method and the management server 20, the merchandise is received via the locker 12, so that the store 11
It is possible to receive the goods at any time other than the business hours of the customer at a time convenient for the customer. As a result, it becomes possible for the customer to satisfy the purchase desire of the product on demand when desired.

In addition, when the merchandise is received via the locker 12, a one-time password is issued to the customer, and the one-time password is issued by, for example, the ten-key pad 17.
It is possible to prevent fraud / theft in which a person other than the genuine customer receives the merchandise. As a result, it is possible to maintain the security of transactions with customers.

Further, in the present situation, when shopping, the customer walks around the store 11 to search for a product, but if the above-mentioned product purchase system 10 is used, the customer purposely walks around the store 11 to search for a product. No need.
That is, the customer only orders the product via the client terminal 40 and then receives the product from the locker 12, so that it is possible to significantly reduce the customer's time required for shopping.

Further, unlike mail-order sales, it does not take days or time until the product arrives, and it is possible to receive the product at any time according to the convenience of the customer. Further, since the product is available in a short time, it is possible to purchase a product such as fresh food which is not suitable for mail order because its freshness is deteriorated in a short time. That is, almost all of the products that are normally sold in supermarkets can be obtained at a time convenient for the customer.

Furthermore, since a style is adopted in which the customer uses the locker 12 to receive the product in the locker 12, the driver for the home delivery is made to wait even if compared with the internet supermarket which performs home delivery in recent years. There is no need, and the cost is low. Also, from the viewpoint of sales efficiency, as in the conventional supermarket, after the salesclerk inspects the product, the salesclerk carries out the product and displays the product, and after the customer selects the product, the salesclerk at the cashier. However, it took a lot of manpower to settle the bill, and to perform face-up at any time.

However, in the case of using the product purchasing system 10 of the present invention, after the product is inspected, the locker 12 can be installed in the locker 12 by omitting the product output by the clerk, face-up, and even the checkout at the cash register. Will be able to keep the products that they want to purchase. Therefore, manpower is reduced and sales efficiency is improved.

Further, in the chain store, it is possible to designate the store 11 where the user wants to receive the merchandise in consideration of the convenience of the customer. In this way, by increasing the options for receiving the product, it becomes possible to easily purchase the product without regional restrictions even when the customer is visiting another area other than the local area. Also, in the case of a chain store, even if an abnormal situation that there was not an originally desired product occurred, it is possible to allocate it to another chain store and prevent the abnormal situation of being out of stock Becomes

Furthermore, the same merchandise purchasing site can be used with other affiliated chains. Especially, for example, with respect to affiliated chains operating in different regions, there is little influence on sales from each other. Therefore, by establishing the same product purchase site between different affiliated chains, the client terminal 4 can be familiar and familiar even if the customer is located in an area where the affiliated chains exist.
The product can be purchased through the product purchase site 50 registered in the “Favorites” column of 0 or the like. This makes it easy for the customer to purchase the product in other areas.

In addition, a locker 1 for receiving the merchandise
By using 2, the manpower required for delivery of the product becomes unnecessary. Therefore, it is possible to further reduce the cost. In addition, the customer can purchase the product without paying attention to the eyes. Therefore, the customer can also broaden the range of product selection.

By utilizing the sensing sensor 16, the usage status of the locker 12 is transmitted to the management server 20 side. As a result, the management server 20 side can lend a locker 12 that is not in use to a customer who has made a new purchase, which enables efficient use of the locker 12 and improves the operating rate of the locker 12. It is possible to improve. Further, since the operating rate of the locker 12 is improved, it is possible for the customer side to reduce the inconvenience that the locker 12 is completely in use and cannot be used.

Further, since the management server 20 is provided with the price information database 32, the price information in the price information database 32 can be updated and input whenever the price of the product fluctuates due to time service or the like. As a result, it becomes possible to deal with price fluctuations in real time, and the customer can access the product purchase site 50 at any time in order to obtain the special sale information and the like. This makes it possible to improve the power of the store 11 to attract customers.

Further, by adopting the structure in which the locker 12 is opened by inputting the one-time password from the ten-key pad 17, the locker 12 can be opened more easily. Moreover, by adopting the one-time password, even if an unauthorized third party tries to open the locker 12, the one-time password used once can be rewritten in the next use. As a result, it becomes possible for the customer side to enhance the safety in using the locker 12.

Further, by providing the customer information database 33 in the management server 20, the customer who once purchased the product is registered in the customer information database 33, and when the customer next purchases the product, the customer is registered. The customer information database 33 can be utilized. For example, when a registered customer purchases a product, the subsequent input of personal information such as an address and a telephone number is omitted, and the product can be immediately purchased by inputting only a given ID. Can be configured as. In addition, if the client terminal 40 can perform terminal authentication without inputting an ID, the product can be purchased in the next product purchase without inputting any personal information.

Further, by utilizing the customer information database 33, for example, an advertisement of a special sale item or the like is sent to the client terminal 4 of the customer.
If it is delivered to e.g. 0 by e-mail, it can be used for sales promotion of the store 11.

Further, when an unauthorized third party steals the payment information by storing the encryption program 37 for encrypting the payment information in the client terminal 40, the management server 20, or the financial institution terminal 45. However, it is possible to prevent its abuse. This makes it possible to prevent damage caused by another person impersonating the customer.

Further, the management server 20 notifies the customer who purchased the product of the locker number and the one-time password for opening the locker 12 by e-mail. This improves the convenience of the customer when opening the locker 12. That is, since the customer only inputs the one-time password to the locker 12 as the work after purchasing the product, the burden on the customer in purchasing the product can be remarkably reduced.

Further, particularly when the client terminal 40 is a mobile phone terminal, when the locker 12 is opened, the one-time password can be entered with the ten-key pad 17 while looking at the mail of the mobile phone terminal, further improving the convenience. It will be done.

Although one embodiment of the present invention has been described above, the present invention can be variously modified other than this. This will be described below.

In the above-described embodiment, in the notification of the one-time password or locker number in the electronic mail, a list of which products have been carried in may be displayed. If there is a product that you do not want to purchase in the list or if you do not have the product you want, on the other hand, a complaint handling column that accepts a complaint to that effect is provided on the top page 50 of the product purchasing site, Deal with customer complaints. By doing so, it becomes possible to prevent troubles related to the purchase of the product in advance.

Further, in order to surely store the product in the locker 12, a dedicated bar code reader is provided when the product is stored in the locker 12, and each product is read by this bar code reader. This ensures management when the product is stored in the locker 12. The bar code reader may be provided for each section of the locker 12, or a predetermined number of bar code readers may be provided for the entire locker 12.

Further, in the above embodiment, the one-time password is input to the locker 12, but the same password (for example, the password associated with the ID) may be always input. That is, by setting the locker 12 side so that it can always be opened with the same password for a certain period of time, the locker 12 can be dedicated to that person for a specific period of time. In this way, it is not necessary to use the one-time password. In such a case, instead of inputting a password, biometric authentication such as fingerprint authentication or vocal cord authentication can be substituted or used in combination.

In the above-described embodiment, the locker number and the personal identification number are transmitted again by e-mail after transmitting the purchase confirmation screen 70. However, the management server 2
0 may search the locker management database 30 to extract an empty locker 12, and put the locker number and the personal identification number on the purchase confirmation screen 70. in this case,
The information is also sent to the store management terminal 14, so that the store clerk stores the product in the locker 12 determined by the management server 20.

Further, in the above-described embodiment, the locker 12 is shown as the product storing means for the consumer to receive the product, but the product storing means for receiving the product is the locker 1.
However, the delivery counter is not limited to 2, and a merchandise delivery counter similar to a postal delivery counter for registered mail in a post office may be provided. In this case, many lockers 1
Instead of not providing 2, the predetermined number of personnel will be placed at the counter. However, by allocating personnel to the counter, it becomes possible to respond promptly to complaints and to answer customer needs.

Further, in the above-described embodiment, the case where a card is used as an example of settlement has been described. However, for example, an automatic cash inserting system for inserting cash into the locker 12 is introduced, and the automatic cash inserting system is used. You may make payment for the purchased product. Although the locker 12 and the POS terminal 13 are shown as the devices in the store 11 connected to the store management terminal 14 and the management server 20, a mobile phone, a PD, etc. are used as a means for transmitting information such as the stock status.
A mobile device such as A may be included.

Further, in addition to the above-described embodiments, for example, the locker 12 usage time is set within a certain time, and if this time is exceeded, the locker usage fee is collected from the customer, A purchase cancellation fee may be collected. By doing so, it becomes possible to prevent a problem such as a particular customer occupying the locker 12 for a long time, and it is possible to improve the rotation rate of the locker 12.

The locker 12 is installed in the store 11
It is not limited to the site of, and may be installed at a station, for example, or at another place where customers can easily use. Furthermore, as the locker 12, a coin locker provided in an existing station may be used. In addition, the Internet 19
It is also possible to accept an order via a dedicated line, or to accept an order by voice using a normal telephone line, without using the.

Further, in the above-described embodiment, the case where the store 11 is a supermarket or a department store has been described, but the store 11 is not limited to this, and the present invention is applied to, for example, a laundry store. Various applications are possible, such as enabling the reception of clothes for 24 hours.

[0134]

According to the present invention, by providing the product storing means, it is possible to receive the product promptly and easily even outside the business hours of the store. Therefore, the customer can receive the product at any time. Moreover, since the customer authentication means is provided, even if a person other than the genuine customer tries to receive the product, since it is authenticated by this customer authentication means, it cannot be received and the safety can be maintained. Becomes Furthermore, the customer does not need to bother to go around the store and search for the product, and it is possible to significantly reduce the customer's time required for shopping.

In the case of so-called mail order, although it takes days and time until the product arrives, by storing the product in the product storing means, the customer can receive the product on demand at the desired time. Becomes Moreover, unlike the so-called net supermarket, there is no need to wait for the driver for home delivery, and the cost is reduced. Further, in a chain store, by designating a store that wants to receive the product, it becomes possible to receive the product without regional restrictions.

[Brief description of drawings]

FIG. 1 is a diagram showing a schematic configuration of a product purchase system according to an embodiment of the present invention.

FIG. 2 is a diagram illustrating types of lockers and locker configurations used in the product purchase system of FIG.

FIG. 3 is a diagram showing an internal configuration of a management server used in the product purchase system of FIG.

4 is a diagram showing how the management server, client terminal, store management terminal, locker, and financial institution terminal exchange in the product purchase system of FIG.

5 is a diagram showing an operation flow performed by a client terminal in the product purchase system of FIG.

FIG. 6 is a diagram showing a display state of a top page screen of a product purchase site operated by the product purchase system of FIG. 1.

FIG. 7 is a diagram showing a display state of a purchase screen on a product purchase site operated in the product purchase system of FIG. 1.

8 is a diagram showing how a purchase application screen is displayed on a product purchase site operated in the product purchase system of FIG.

9 is a diagram showing a display state of a purchase confirmation screen in a product purchase site operated in the product purchase system of FIG. 1. FIG.

[Explanation of symbols]

10 ... Merchandise purchasing system 11 ... Store 12 ... Locker (merchandise storing means) 13 ... POS terminal 14 ... Store management terminal 15 ... Transmitting / receiving device 16 ... Sensing sensor (sensing means) 17 ... Numeric keypad (password input means) 18 ... Electronic lock system 20 ... Management server 21 ... Database section 22 ... Program section 23 ... Control section (customer authentication means, locker number determination means,
Password issuing means, price information updating means, product storage management means, locker management means, encryption means, notification means, part of order management means 30 ... Locker management database (part of locker management means) 31 ... Order management database (Part of order management means) 32 ... Price information database (part of price information updating means) 33 ... Customer information database 34 ... Authentication information database (part of customer authentication means) 35 ... Locker number determination program (locker number determination) 36 ... Password issuing program (part of password issuing means) 37 ... Encryption program (part of encryption means) 38 ... Mail sending program (part of notification means) 40 ... Client terminal 45 ... Finance Institution terminal 50 ... Top page of product purchase site 60 ... Purchase application screen 70 ... Purchase confirmation Screen

─────────────────────────────────────────────────── ─── Continuation of front page (51) Int.Cl. ⁷ Identification code FI theme code (reference) F25D 23/00 301 F25D 23/00 301G G06F 17/60 118 G06F 17/60 118 ZEC ZEC G07G 1/12 321 G07G 1/12 321Q 341 341A

Claims (26)

[Claims] 1. A product purchase system having a client terminal for a customer to send an order for a product and a management server for receiving an order for a product from the customer via the Internet, wherein the customer is via the client terminal. When a product is ordered by using the product, the product storing means capable of storing the product and receiving the product outside the business hours of the store; and the product storing means attached to the product storing means after the customer is authenticated. 2. A product purchase system comprising: a customer authentication unit that enables the product to be received at the customer terminal; and an order management unit that manages an order for the product ordered by the client terminal. 2. The product purchase system according to claim 1, further comprising price information updating means for updating and registering price data corresponding to a change in the price of the product. 3. The product storing means is a locker which is provided with a detecting means for detecting a use state and which can control opening and closing, and the management server specifies the use state of the locker and a specific one for a customer who purchases the product. The commodity purchase system according to claim 1 or 2, further comprising: a locker number determining means for giving permission to use the locker, and a locker managing means for managing a specific locker number determined by the locker number determining means. . 4. The locker number determination means determines the locker number by determining whether the product ordered by the customer has an appropriate size or whether it should be frozen or refrigerated, and is suitable for the product ordered by the customer. The product purchase system according to claim 3, wherein when the locker is not empty, a notification that the locker is not empty is sent to the client terminal. 5. A password issuing means for issuing a password each time the customer purchases a product is provided, and the opening / closing control of the locker is performed by the password input from the password input means of the locker and the password stored by the management server. 5. The commodity purchase system according to claim 3, wherein the commodity purchase system is performed by collating with. 6. Notifying the customer that the locker number and password of the particular locker containing the item purchased by the customer, or the locker suitable for the item purchased by the customer, is not available. The product purchase system according to claim 5, further comprising a notification unit. 7. The product purchase system according to claim 1, wherein the store is provided with a store management terminal that manages sales of products and inventory status. 8. The store management terminal manages the sales of products and the stock status in cooperation with the store management terminal.
The commodity purchase system according to claim 7, wherein an OS terminal is connected. 9. The merchandise purchase system according to claim 1, further comprising a customer information database that stores information on customers who have made a purchase. 10. The encryption means for encrypting payment information is provided in at least one of the management server or the client terminal, and the encryption means is provided in any one of claims 1 to 9. Product purchase system. 11. A management server that receives an order for a product from a customer via the Internet, and an order management unit that manages an order for a product ordered by a client terminal, and the customer manages the order of the product via the client terminal. When an order is placed, the product storage management means for giving the usage status of the product storage means and the permission to use the specific product storage means that can receive the product outside the business hours of the store. Management server. 12. The product storage means is a locker having a detection means for detecting a use state and capable of controlling opening and closing, the product storage management means is a locker management means, and the management server is a locker usage. It is provided with locker number determining means for giving permission to use the specific locker to the customer who purchased the situation and the product, and managing the specific locker number determined by this locker number determining means by the locker managing means. Claim 1 characterized by
1. The management server described in 1. 13. The locker number determination means determines the locker number by determining whether the product ordered by the customer has an appropriate size or whether it should be frozen or refrigerated, and is suitable for the product ordered by the customer. 13. The management server according to claim 12, wherein when the locker is not empty, the client terminal is notified that the locker is not empty. 14. A password issuing unit for issuing a password each time the customer purchases a product, and the opening / closing control of the locker is performed by the password input from the password input unit of the locker and the password stored by the management server. 14. The management server according to claim 12, wherein the management server is performed by collating with. 15. Notifying the customer that the locker number and password of the particular locker containing the item purchased by the customer, or the locker suitable for the item purchased by the customer, is not available. The management server according to claim 14, further comprising a notification unit. 16. The management server according to claim 11, further comprising price information updating means for updating and registering price data corresponding to a change in the price of a product. 17. The management server according to claim 11, further comprising a customer information database that stores information on customers who have made a purchase once. 18. The management server according to claim 11, further comprising encryption means for encrypting the payment information. 19. A product purchasing method in which a customer purchases a desired product between a client terminal and a management server via the Internet, and when the customer orders a product through the client terminal, the management server A product ordering step of receiving a product order, and information of a product storing means through which the customer can receive a product when the management server receives an order for the product by the product ordering process via the Internet and the client terminal. To the customer who has received the product stored in the product storing means, the customer confirmation process of confirming whether the customer actually purchased the product, and the customer confirmation process A product delivery process for delivering a product when it is confirmed that the customer is a genuine customer who purchased the product. Purchase method characterized. 20. The product storing means is a locker,
20. A locker use permitting step of giving permission to use a specific locker is provided, in addition to the detection step of detecting the use state of the locker.
How to purchase the listed products. 21. Prior to the locker use permission step, a determination step of determining whether or not the product ordered by the customer should be of an appropriate size or whether it should be frozen or refrigerated is provided, and based on the determination step in this determination step. In the locker use permission step, the locker number is determined, and if the locker suitable for the product ordered by the customer is not available, the client terminal is notified that the locker is not available. 21. The method for purchasing a product according to claim 20, wherein: 22. The customer confirmation step is performed by issuing a password each time a customer purchases a product, and collating the password with the password. How to purchase goods. 23. If the price of each product is changed before the customer places an order for the product in the product ordering process, the price update process for updating and registering the changed price is provided. 23. The commodity purchase method according to claim 19, wherein 24. The commodity purchase method according to claim 19, further comprising a customer information storage step of storing information of a customer who once made a purchase. 25. The method further comprises a payment information input step of inputting payment information through the client terminal when an item is ordered in the product ordering step, and payment is performed by the payment information input step. The commodity purchase according to any one of claims 19 to 24, further comprising an encryption step of encrypting the payment information when the information is input and transmitted to the management server. Method. 26. A specification that a customer purchases a product after the customer orders the product in the product ordering step or after the product is stored in the product storing means in the product storing step. The locker number and the password of the locker or the notification step of notifying the customer that the locker suitable for the product purchased by the customer is not available. The method for purchasing a product according to any one of 1.