JP2010174581A - Collection method of locking/unlocking record and door opening record of storage locker, method of reading therefor, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a collection method of a locking/unlocking record and a method of reading therefor which can collect the unlocking record of a storage locker and which make possible learning of the fact about the unlocking because of the access by a customer even when a person other than the customer unlocks the storage locker and locks it again after storing goods in the storage locker. <P>SOLUTION: The collection method of the unlocking record is used for collecting the unlocking record of the storage locker after goods are stored in the storage locker which requires an operator's ID and a personal identification number for locking and unlocking. The collection method of the unlocking record includes two steps. In the first step, the locking of the storage locker before the completion of normal settlement by the settlement terminal of the storage locker is recorded in the recording part of the settlement terminal as a locking record with the operator's ID and the time of locking. In the second step, the unlocking of the storage locker is recorded in the recording part of the settlement terminal as an unlocking record with the operator's ID and the time of unlocking. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to a storage locker that locks and unlocks a storage locker that uses a storage locker that transfers a product via a locker that temporarily stores the purchased product and uses a storage locker. The present invention relates to a method for collecting unlocking records and door opening records, a browsing method for browsing collected records according to customer requirements, and a program thereof.

In recent years, online shopping that distributes catalogs, receives orders by telephone or facsimile, and provides products to recipients, and online shopping that eliminates the need for catalog distribution by simultaneously providing product information and receiving orders using the Internet. Product sales methods such as are used.
In such a merchandise sales method, the ordered merchandise is delivered to the recipient by the courier. The home delivery company used here prepares a receipt to ensure delivery of the product, and hands over the product in exchange for the recipient's seal or signature.

On the other hand, the use of a coin locker is known as a temporary storage means for baggage and the like.
In a normal coin locker, after storing what the user deposits in the locker box, the coin is inserted into the coin insertion slot, the locker box is locked, the key is removed, and this is stored during the use period.
When the locker is unlocked by using this key after the locker is used, the inserted coin is accepted by the locker, and the locker box is opened and the checked baggage can be taken out.

Further, in the conventional merchandise delivery method in mail order sales, the courier company delivers directly to the recipient's hand, so the product cannot be received if the recipient is absent at the time of delivery.
In this case, the home delivery company once takes the product home and delivers it again at a later date, resulting in overlapping labor.
Also, it is troublesome for the recipient to contact the courier company and specify the date and time of redelivery. In addition, the delivery confirmation work is complicated because the delivery is confirmed by, for example, stamping the receipt in exchange for the product.

In addition, if you do not want the recipient to be delivered directly to your home or work, or if you want to receive the product near the place you are visiting, you can receive the product without having to meet the delivery company directly at the nearest station. It is convenient if you can receive.
In this case, it is conceivable to deliver the product using the above-described conventional locker system. That is, the merchandise provider can put the merchandise in the locker designated by the recipient, and can go to the locker and take out the merchandise when the recipient is convenient.
However, in this case, since a physical key is required for locking the locker by the product provider or its delivery company and unlocking the locker by the recipient, it is troublesome to deliver the key.

Also disclosed is a system that realizes delivery of orders via a locker that is centrally managed at the center. In the system described in this gazette, an ID card is issued for each customer, a product related to the order is stored in a locker, and the locker can unlock and take out the product only when the ID card and password can be authenticated. I am doing so. (For example, see Patent Document 1)
In this case, since data registration and ID card issuance are required for each customer, it takes time in the customer management department, and it is necessary to provide the locker with an ID reading unit, an input key, etc. It will be high.

  In addition, since the locker system configured as described above cannot be used by a person who does not have an ID card, for example, when the recipient wants to delegate the receipt to another person, the delivery of the ID card is required. Furthermore, the use of this locker system is limited to a product delivery system using an ID card, and cannot be used as a conventional locker in which an unspecified person temporarily deposits an item.

  In addition, as a solution to the above-mentioned problems, it is possible to solve the problem of absence in goods delivery by delivering goods through a locker system that temporarily stores goods, and to construct at low cost A product delivery method that can be used as a normal locker is also known. (For example, see Patent Document 2)

  The above gazette states that “the locker manager that temporarily stores the locker box and the unlocking operation of the locker box can be managed centrally by the locker administrator that can communicate with the communication terminal via the network, so that the product provider can receive the product. In the method of delivering the product to the store, the locker manager stores information on the product recipient, the product provider stores the product related to the order in an appropriate locker box, and the locker administrator Communicating between the product providers, locking the locker box in response to a request from the product provider, communicating between the product recipient and the locker box administrator, and receiving the product Confirming whether a person is a genuine recipient of the product, and the locker manager in response to a request from the genuine product recipient The product delivery method characterized in that it comprises the steps of unlocking the locker box, a. "(Claim 1) is disclosed.

Japanese Patent Publication No. 07-11806 JP 2002-226050 A

The conventional storage locker has a problem that the customer cannot know the fact when a person other than the customer unlocks the storage locker and locks it again after storing the product in the storage locker. .
In particular, if the product to be stored in the storage locker is food (foodstuff), it is possible that someone other than the customer may unlock the storage locker and mischief the food (for example, poisoning). A system that collects the unlocking log before unlocking the storage locker and browses the unlocking log in response to the customer's request has been desired, but has not been realized yet.

  The object of the present invention is to open a storage locker that allows the customer to know the fact of unlocking by accessing the customer even when a person other than the customer unlocks the storage locker and locks it again after storing the product in the storage locker. A lock / unlock record collection method for collecting lock records, a browsing method thereof, and a program are provided.

In order to solve the above-mentioned problem, the locking / unlocking record collection method of the present invention is a locking / unlocking record collection method for collecting the unlocking record of the storage locker after storing the product in the storage locker,
Before the end of regular payment at the storage locker payment terminal,
Recording the lock of the storage locker, together with the time of locking, as a lock record in the recording unit of the payment terminal;
Recording the unlocking of the storage locker, together with the unlocked time, as an unlocking record in the recording unit of the payment terminal;
It is characterized by including.

Also, an unlocking record collection method for collecting an unlocking record of the storage locker after storing the product in a storage locker that requires an operator ID and a password for locking and unlocking,
Before the end of regular payment at the storage locker payment terminal,
Recording the lock of the storage locker together with the operator ID and the time of locking as a lock record in the recording unit of the settlement terminal;
Recording the unlocking of the storage locker as an unlocking record in the recording unit of the payment terminal together with the operator ID and the unlocking time;
It is characterized by including.

Further, when the operation center personnel unlocks the storage locker after locking, a reason code is input together with the operator ID.
Further, the operator ID is recorded by being distinguished by a party ID of the operation center and a customer ID of the storage locker.
In addition, the customer ID of the storage locker is recorded separately with the customer ID and the customer ID delegated by the customer.

Further, the storage locker is provided with a photographing unit for photographing the inside and / or outside of the storage locker, and the storage and removal status of the product in the storage locker is photographed and recorded.
In addition, the storage locker is provided with an RFID R / W part inside the storage locker, and an RFID tag is attached to the product, and the storage and removal status of the product in the storage locker is indicated by the R / W part. It is characterized by recording via.

In addition, the storage locker includes an opening detection unit that detects that the storage locker door is opened without going through a normal unlocking procedure.
It includes the step of recording the door opening output from the door opening detection unit together with the door opening time as a door opening record in the recording unit of the settlement terminal.
Further, the storage locker is provided with an unlocking trial detection unit for detecting an unlocking attempt in which the storage locker could not be unlocked because the storage locker is not a regular unlocking procedure,
And recording the unlocking trial record from the unlocking trial detection unit in the recording unit of the settlement terminal together with the unlocking trial time and the ID and / or password. .

In addition, at least one of the lock record, the unlock record, the unlocking trial record, and the door opening record collected by the lock / unlock record collecting method described above is browsed according to customer access. Browsing method.
At least one record of the lock record, the unlock record, the unlocking trial record, and the door opening record collected by the lock / unlock record collecting method according to any one of claims 1 to 9 is a predetermined ID or reason code. When an input is made, it is notified to terminals of related departments of the operation center.
A program for causing a computer of the settlement terminal to execute a processing procedure in the locking / unlocking record collecting method or browsing method described above.

According to the present invention, even when a person other than the customer unlocks the storage locker and locks it again after storing the product in the storage locker, the fact of unlocking can be known by the customer's access.
In addition, because the storage status of the product can be grasped by the reason code, when there is a problem with the stored product, when the product storage is delayed by looking at the log, the product is damaged, etc. In this case, the customer can be contacted to report the situation and provide services such as discounts.
In addition, by providing a shooting unit, it is possible to record the unlocking and locking status of the storage locker and the internal status as a still image or video image, so who can check how the product has been stored in the storage locker It becomes possible to do.

It is a flowchart which shows the process sequence which collects the unlocking log of this invention. It is a flowchart which shows the process sequence which collects the door opening log of this invention. It is a schematic diagram which shows the whole image of the goods sales system using the storage locker used as the premise of this invention. It is a figure which shows the hardware constitutions used as the premise of this invention.

  The storage locker of the present invention is a premise technology in which the storage locker to which the locking / unlocking record and the door opening record collection method and the browsing method thereof are applied is used. The overall image of the storage locker selection method in the product sales system delivered to the customer will be described with reference to FIG.

  In FIG. 3, the customer has an ID from the customer terminal such as an operation terminal installed in a general store such as a mobile phone, personal computer or KIOSK to the order / reservation site of the operation center that operates the product sales system of the present invention. And / or log in using a password.

The customer executes 2: product selection from the order / reservation site input screen.
In the present invention, in the present invention, the viewpoint of product selection is diversified as shown in the figure, and in addition to party menus, cheap menus, popular menus, seasonal menus, rich menus, etc. The recipe starting point is displayed in a selectable manner on the display screen of the customer terminal.
The customer can select an arbitrary menu from the display screen.

Next, a case where the customer executes selection for ordering a party set (for five people) from the party menu will be described as an example.
3: For product confirmation, the operation center server (not shown) determines the quantity and size of the selected product by accessing a database stored in the operation center server.
In the case of the party set shown (for 5 people), the amount and size are 30 x 30 cm BOX, sashimi and salad (for 5 people), canned beer (10 bottles), cola and oolong tea (two bottles each) Ice cake (5 pieces).
In addition, as storage conditions, prepared food is at room temperature, sashimi, salad, canned beer, cola, oolong tea is refrigerated, and ice cake is frozen.
This determination result is used later for narrowing down storage lockers.

Next, the customer executes 4: payment (card) selection as a payment mode selection.
Here, the customer first selects and inputs whether the settlement is cash settlement or card settlement.
In the case of card payment, the type of card held by the customer is further input.
This input result will be used later to narrow down the storage lockers.

Next, the operation center server executes 5: selection (search) of the storage locker based on the determination result of the amount and size of the product, the storage condition for each product, and the settlement mode.
The operation center server stores a plurality of storage locker data registered in the product sales system of the present invention as empty data for each date and time.
The storage locker data includes an installation location of the storage locker, size data for each storage condition, payment-compatible data, and the like.

The operation center server searches the location of the customer's desired storage locker, the size of each product storage condition, and the availability information of the date and time of use to search for the presence of matching storage lockers, and displays the customer terminal. Display on screen and wait for customer decision.
If this storage locker selection does not find a storage locker that meets your requirements,
Which condition is not met is displayed on the display screen of the customer terminal, the user is prompted to change the storage locker usage date and time and the storage locker location selection condition, and the search is further executed with the changed condition.
In addition, if the storage locker that meets the conditions is still not found just by changing the installation location of the storage locker, the selection of the settlement mode and the selection of goods (for example, if there is no storage locker that meets the freezing of the storage conditions) It is also possible to prompt the user to change the ice cake from the order, and to further execute a search under the changed conditions.

When the customer selects 5: storage locker, the operation center server secures the product ordered by the customer and reserves the determined storage locker.
Along with the reservation of the storage locker, a plurality of storage locker data registered in the product sales system is updated with empty data for each date and time.

The operation center server executes 7: selection of a password for unlocking the determined storage locker.
For selection of the personal identification number, various selection methods such as random calculation or designation of a specific number desired by the customer, and sharing of the personal identification number of the card in the case of card settlement can be applied.
It is also possible to write the determined password into the memory of the customer terminal owned by the customer. (In this case, even if the customer forgets the password, the user can unlock the portable terminal by simply holding it over the reading unit of the payment terminal.)

The operation center server executes 8: reservation information posting / contact based on the password determined by the storage locker.
This contact is made to the customer terminal by e-mail or telephone.
Also, this information can be posted in a predetermined area (for example, an order / reservation site) of the operation center server so that only the customer can view it.
In this reservation information, as shown in the figure, “Storage locker location: JRxx station, next to ticket gate locker No.021, <complete with warm (lower), cold (middle), frozen (upper) >>, <80x40cm >, <Edy card correspondence>, storage date and time 2008.11.27 (Thursday), 18: 00 to 19:30, and the like can be displayed on the display screen of the customer terminal.

The operation center server executes 9: posting / contacting the situation after 8: posting / contacting the reservation information.
The posting of this situation can be posted in a predetermined area (for example, order / reservation site) of the operation center server so that only the customer can view it, similarly to the above-mentioned 8: reservation information posting.
The operation center server communicates information on the storage locker together with the list of ordered products to the store that holds the products ordered by the customer as the status notification of 9.

  At the store that received the notification, the product is packed and shipped, moved to the storage locker location, stored (arranged) according to the storage conditions of the storage locker determined, and locked according to the determined PIN. .

Next, the hardware configuration of the technology which is the premise of the present invention will be described with reference to FIG.
1-1 is a storage locker (normal type), and 1-2 is a storage locker (high function type).
The normal type storage locker 1-1 includes a plurality of storage lockers (room temperature storage) 1b and a settlement terminal 1a.
There may be various types of payment terminals such as cash payment support, card payment (individual card support) support, and universal support.
The high-functional storage locker 1-2 includes a plurality of storage lockers (corresponding to refrigeration / freezing / warming) 1b, a settlement terminal 1a, and a warmer range 1c.
In addition, as shown in the figure, the high-functional storage locker is not limited to one that can be used by dividing the storage locker into an upper stage (frozen), a middle stage (refrigerated), and a lower stage (warming). It is good also as a storage locker separate from heat insulation and normal temperature.

3a is a customer terminal, which is an operation terminal installed in a general store such as a mobile phone, personal computer or KIOSK owned by the customer, and orders products from the customer terminal via the communication network 2 .
The functions of the customer terminal include product selection, order, payment (settlement) selection, storage locker selection, reservation confirmation, status confirmation, receipt (password), payment (electronic settlement by terminal), and the like.
3b is a store terminal, which is a terminal installed in a store that sells the products ordered by the customer. Its functions include product proposal, product introduction, discount management, order management, inventory management, product preparation. , Packing instructions, storage locker selection, etc.

3c is an operation center server, which is installed in the operation center that operates the product sales system of the present invention, and uses an ID or / and password for the server ordering / reservation site via the communication network 2. Then, the user terminal 3a logs in.
The functions include locker management (usage status), merchandise storage management, merchandise transportation management, identification of customers upon receipt of merchandise, and settlement management upon receipt of merchandise.
The operation center server may also serve as the store terminal, and both perform customer management and settlement management.

3d is a shipping company terminal connected to the operation center server via the communication network 2,
In response to an instruction from the operation center server, the product packed in the store is moved to the storage locker location, stored (arranged) according to the storage conditions of the storage locker determined, and matched to the determined PIN Lock.
The functions include delivery status management, product installation (storage), and fresh production (production according to customer reception time).

  3e is a security company terminal, which is connected to the operation center server and the customer terminal via the communication network 2, receives instructions from the operation center server, monitors storage lockers for illegal unlocking, etc. and stores them as necessary. Tracking the merchandise that has been made.

  The storage locker locking / unlocking record and door opening record collecting method of the present invention and the browsing method thereof are as follows. Packing and shipping products from the store of FIG. This is a technique related to processing after storage (arrangement) according to storage conditions and locking according to a determined password.

  In the above description, in order to unlock the storage locker, it is described that only the personal identification number can be used. However, in the present invention, the person who executed the locking and unlocking is specified and recorded (log). Therefore, in the following description, it is described that it is necessary to input an operator-specific ID (or password, etc.), a personal identification number, and a reason code for locking and unlocking the storage locker.

The processing procedure of the lock / unlock record collection method of the storage locker of the present invention will be described below with reference to the flowchart of FIG.
-Pack and ship the product from the store, move to the storage locker location, and store (arrange) it according to the storage conditions of the storage locker determined. (Step S1)
・ Determine whether the locker of the storage locker is locked based on the ID and reason code of the person concerned in the operation center. (Step S2)
Persons involved in the operation center include employees of shipping companies and stores who transported products.

It is desirable that the operation center server is associated with the name of the individual corresponding to the ID, and the personal name of the product packer, delivery person, etc. involved in the purchase of the product is registered.
These personal names and the like can be viewed as necessary when accessed by customers.
The reason code is a code input by an operator when the storage locker is unlocked or locked by the storage locker. For example, there are the following examples. (The reason code can be entered only when unlocked.)
・ 01: Initial delivery ・ 02: Re-delivery 02-01: Unlocking and locking by separate shipping 02-02: Unlocking and locking due to delay in delivery 02-03: Unlocking and locking due to leakage of goods mixed 02-02: Commodity Unlocking and locking by replacement ・ 03: Unlocking by removal 03-01: Unlocking by customer uncollected (time limit elapsed) 03-02: Unlocking by canceling contract

The merit of inputting the reason code at the time of unlocking / locking by customers other than the customer is as follows.
・ Clarification of life cycle history as a storage locker.
・ When a customer request or the storage locker operator encounters a problem with the stored product, it is possible to check who has unlocked the storage locker by checking the log.
-When an input other than a predetermined ID or a reason code corresponding to the ID is made, a quick response can be made by notifying the operation center (security company).

  In addition, since the storage status of the product can be grasped by the above reason code, when there is a problem with the stored product, if the storage of the product is delayed or the product is damaged by looking at the log In such a case, it is possible to contact the customer to report the situation and provide services such as discounts.

If the determination in step S2 is Yes, the ID and reason code used for locking and the locking time are recorded as a log. (Step S3)
-Next, it is determined whether the ID and reason code used for unlocking the storage locker are related to the operation center. (Step S4)

If the determination in step S4 is Yes, the ID and reason code used for unlocking and the unlocking time are recorded as a log (step S5), and the process returns to step S2.
This processing is adapted to the case where another product is stored in the same storage locker after the product is stored in the storage locker by a person concerned in the operation center.

In addition, as the unlocking and locking log, the following recording is possible in addition to the above recording.
When the storage locker is provided with a photographing unit for photographing the inside or / and outside of the storage locker (still image or moving image), the storage and take-out situation of the product in the storage locker is photographed, along with the time Record.
As for the operation of the photographing unit, it is possible to provide a human sensor near the storage locker and start the photographing operation when a person approaches, or start the photographing operation when the storage locker is unlocked.

  As described above, by providing a photographing unit, the storage locker can be unlocked and locked, and the internal situation can be recorded as a still image or video image, so by whom and how the product was stored in the storage locker Can be confirmed. (Since it was storage of miscellaneous goods, it becomes possible to deal with cases where the goods are damaged.)

  The storage locker is provided with an RFID R / W part inside the storage locker, and when an RFID tag is attached to the product, the storage and removal status of the product in the storage locker is indicated by the R / W The time is recorded through the section.

  As described above, the RFID locker is provided inside the storage locker, and the RFID tag is attached to the product, so that the product with the RFID tag attached can be stored each time the storage locker is unlocked and locked. And the take-out can be recorded, and it becomes possible to confirm when and what goods are stored and taken out later.

Next, it is determined whether or not it is within a preset time limit (time). (Step S6)
If the determination in step S6 is No, record that the time limit has passed and end.
In this state, normal unlocking is impossible and only the unlocking due to the above-mentioned reason code 03-01: uncollected by the customer (elapsed time limit) is valid.
After the expiration date, if the product has an expiration date such as food, it is desirable that the customer prohibits the product from being taken out and the operation center collects it.

If the determination in step S6 is No, it is further determined whether or not the unlocking is based on IDs other than those related to the operation center. (Step S7)
When the determination in step S7 is Yes, the ID used for unlocking and the unlocking time are recorded as a log (step S8), and it is further determined whether or not the unlocking is based on the customer ID. (Step S10) When the determination in Step S9 is Yes, the ID used for unlocking and the unlocking time are recorded as a log, and the process is terminated. (Step S10)

If the determination in step S9 is No, it is determined whether or not the unlocking is based on the ID of the delegate who has been delegated by the customer. (Step S11)
If the determination in step S11 is Yes, the ID used for unlocking and the unlocking time are recorded as a log, and the process ends. (Step S12)
If the determination in step S11 is No, the process returns to step S6.

  The processing in steps S11 to S12 is a case where the customer has a delegate who delegates unlocking, and this processing may not be performed if there is no delegate.

  Although the log of the regular unlocking access to the storage locker can be collected by the processing according to the flowchart of FIG. 1 above, the storage locker can be physically destructed without performing the unauthorized unlocking access and unlocking. If the door is opened, it cannot be recorded by the process of the flowchart described above.

  Therefore, whether or not the storage locker door has been opened is a sensor or physical switch that is ON when the door is closed on the main body side or door side of the storage locker, and OFF (or vice versa) when the door is open. A flow chart in which a switch is provided to detect opening of the door and collect the opening time log as well as the time will be described with reference to FIG.

-Pack and ship the product from the store, move to the storage locker location, and store (arrange) it according to the storage conditions of the storage locker determined. (Step S21)
・ Determine whether the locker of the storage locker is locked based on the ID and reason code of the person concerned in the operation center. (Step S22)
Persons involved in the operation center include employees of shipping companies and stores who transported products.

If the determination in step S2 is Yes, the ID and reason code used for locking and the locking time are recorded as a log. (Step S23)
-Next, it is determined whether the ID and reason code used for unlocking the storage locker are related to the operation center. (Step S24)
If the determination in step S24 is Yes, the ID and reason code used for unlocking and the unlocking time are recorded as a log (step S25), and the process returns to step S22.
This processing is adapted to the case where another product is stored in the same storage locker after the product is stored in the storage locker by a person concerned in the operation center.

If the determination in step S24 is No, recording of the door opening log is started assuming that the product has been properly carried into the storage locker. (Step S26)
-It is determined whether or not an attempt to unlock has been made (for example, when the unlocking operation has been performed but the ID and reason code, or the PIN number do not match). (Step S27)
If the determination in step S27 is Yes, the entered ID and reason code, or PIN number, if any, is recorded as an unlocking attempt log along with the time when the unlocking attempt was made. (Step S28)
If the determination in step S27 is No or after the process in step S28, it is determined whether or not the door has been opened. (Step S29)
If the determination in step S29 is Yes, the time when the door is opened is recorded as the door opening log, and the process ends. (Step S30)
If the determination in step S29 is No, the process returns to step S27.

  In addition, when the judgment of step S27 and step S29 is Yes, although not shown in figure, the record is notified to the security company terminal via the operation center server, and the employee of the security company installs the storage locker. You may go to the place.

  The unlocking log and the door opening log collected (recorded) in the processing of the flowcharts of FIGS. 1 and 2 are stored in the operation center server and accumulated so as to be viewable in response to a request (access) from a customer. .

1-1: Storage locker (normal type)
1-2: Storage locker (high function type)
1a: Settlement terminal 1b: Storage locker 1c: Warmer range 2: Communication network 3a: Customer terminal 3b: Store terminal 3c: Operation center server 3d: Transportation company terminal 3e: Security company terminal

Claims (12)

A locking / unlocking record collection method for collecting the unlocking record of the storage locker after storing the product in the storage locker,
Before the end of regular payment at the storage locker payment terminal,
Recording the lock of the storage locker, together with the time of locking, as a lock record in the recording unit of the payment terminal;
Recording the unlocking of the storage locker, together with the unlocked time, as an unlocking record in the recording unit of the payment terminal;
A method for collecting locking and unlocking records, comprising: An unlocking record collection method for collecting an unlocking record of a storage locker after storing the product in a storage locker that requires an operator ID and a password for locking and unlocking,
Before the end of regular payment at the storage locker payment terminal,
Recording the lock of the storage locker together with the operator ID and the time of locking as a lock record in the recording unit of the settlement terminal;
Recording the unlocking of the storage locker as an unlocking record in the recording unit of the payment terminal together with the operator ID and the unlocking time;
A method for collecting locking and unlocking records, comprising:   3. The locking / unlocking record collection method according to claim 2, wherein when an operation center person unlocks the storage locker after locking, the reason code is input together with the operator ID.   The locking / unlocking record collection method according to claim 2 or 3, wherein the operator ID is recorded by being distinguished by a party ID of the operation center and a customer ID of the storage locker.   The locking / unlocking record collection method according to claim 3 or 4, wherein the customer ID of the storage locker is recorded separately by the customer ID and the trustee ID delegated by the customer. The storage locker includes a photographing unit that photographs the inside or / and outside of the storage locker,
6. The locking / unlocking record collecting method according to claim 1, wherein the storing and taking out of the product in the storage locker is photographed and recorded. The storage locker is provided with an RFID R / W part inside the storage locker, and an RFID tag is attached to the product,
The lock / unlock record collection method according to any one of claims 1 to 6, wherein the storage and removal status of the product in the storage locker is recorded through the R / W unit. The storage locker includes an opening detection unit that detects that the storage locker door has been opened without going through a normal unlocking procedure.
8. The method according to claim 1, further comprising: recording a door opening output from the door opening detection unit together with a door opening time as a door opening record in a recording unit of the payment terminal. Locking / unlocking record collection method. Since the storage locker is not an unlocking procedure that is not a regular unlocking procedure, the storage locker includes an unlocking trial detection unit that detects an unlocking attempt in which the storage locker could not be unlocked,
And recording the unlocking trial record from the unlocking trial detection unit in the recording unit of the settlement terminal together with the unlocking trial time and the ID and / or password. The locking / unlocking record collection method according to any one of claims 1 to 8.   Making at least one record of the lock record, the unlock record, the unlocking trial record, and the door opening record collected by the locking / unlocking record collecting method according to any one of claims 1 to 9 according to customer access. Browsing method characterized by   At least one record of the lock record, the unlock record, the unlocking trial record, and the door opening record collected by the lock / unlock record collecting method according to any one of claims 1 to 9 is a predetermined ID or reason code. A browsing method characterized by notifying terminals of related departments of the operation center when an input is made. A program for causing a computer of the settlement terminal to execute a processing procedure in the locking / unlocking record collection method or browsing method according to claim 1.

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