JP4008717B2 - Product delivery / delivery system using lockers - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a product delivery / delivery system using a locker that delivers a product purchased by Internet shopping or the like to a customer's home or the nearest locker, and unlocks the locker based on the identity verification to enable delivery of the product.
[0002]
In recent years, with the spread of personal computers and personal digital assistants, retailers and service providers are rapidly spreading the store-less sales service, in which transactions are made directly by exchanging information with customers via the Internet, etc. became.
[0003]
In the storeless sales service, instead of the method in which the retailer or service provider hands the product directly to the customer at the store or the customer's home, the product is delivered to the locker at the customer's home or to the nearest locker, and is then delivered to the customer through the locker. There is a need for a way to deliver goods.
[0004]
[Prior art]
2. Description of the Related Art Electronic locker systems for storing home deliveries even when they are away are conventionally known as described in JP-A-11-120985, JP-A-11-151154, JP-A-11-18916, and the like. Japanese Patent Laid-Open No. 2001-266019 describes “a locker network management method and a locker network management system using the same”. According to the configuration of the network management system, lockers managed by server computers are installed in stations, convenience stores, condominiums, etc., and when locker users purchase products, they connect to the server computer and perform searches. The user is notified of a plurality of lockers that can be used to store the purchased product. When the user selects one and reserves use, the server computer notifies the package shipper of the shipment of the package purchased by the user together with the product information and the delivery locker information. When the package shipper authenticates the purchaser's (user) 's credit and is approved for use, the locker reservation is fully registered, and the locker's key information for unlocking the locker is notified to the locker. To do. The merchandise shipper requests the delivery company (or delivery company) to deliver the product to the delivery locker, and the delivery company opens the locker using the unused lock release key for the designated locker and delivers the package. The locker notifies the server computer that the lock has been made after delivery of the package, and the server computer notifies the user of the package delivery and key information by e-mail or the like. The user unlocks the designated locker with the notified key information and receives the package. The locker notifies the server computer that the package has been delivered to the user.
[0005]
[Problems to be solved by the invention]
When ordering foods and daily necessities for daily use, such as through internet shopping, the delivered items are classified according to several temperature conditions. For example, those that require frozen storage such as frozen foods, those that require frozen storage such as milk, fresh fish, meat, and vegetables, and those that require room temperature storage such as bread, confectionery, and toothpaste Classified and packaged or boxed separately. Also, the size and number of each bag or box is generally different, and when delivering goods, it is possible to make a reservation in advance so that a locker of the required size can be used for each temperature condition. Is described in Japanese Patent Application Laid-Open No. 2001-266019 concerning delivery of the above-described products.
[0006]
However, once the delivery person has stored the item in the locker, a person other than the authorized recipient must not be able to unlock the locker, but the delivery person must use the key for the delivery person in the same locker. There has been a problem that it is possible to perform an illegal act such as unlocking and extracting a part or all of the product before the recipient receives the product.
[0007]
Furthermore, in the prior art, a method of using credit, debit card, or IC card electronic money is used as a method for verifying the identity of the recipient (see Japanese Patent No. 2834754, Japanese Patent Laid-Open No. 8-120985). There are cases where payment is already completed even when an order is placed, or payment is not made when the product is received (for example, the amount charged for cleaning is postpaid at the end of the month). Use of a debit card or IC card electronic money is not preferable in terms of security.
[0008]
In addition, when the package shipper has settled and the recipient does not pay, such as when collecting a gift from a third party using a parcel delivery locker, the receipt is made only for the identity verification of the recipient. It is inconvenient in operation to use a person's credit card, David card, IC card electronic money or to know the ID number of the card to be used in advance. In particular, when the recipient does not have a card, there is a problem that it cannot be used.
[0009]
Further, in the above-mentioned Japanese Patent Application Laid-Open No. 11-18916, when the delivery person stores the package in the locker, “delivery of the parcel delivery and generation of lock release key is transmitted to the recipient”, and the release is used by the delivery person. Although the key and the key used by the recipient are different, there are the following problems.
[0010]
(1) The release key is not generated or notified until the package is stored in the locker. It takes time from the delivery of the package until it can be unlocked (not notified in advance). In particular, when delivering a package to another person, the client must be notified of the unlock key after the client is notified of the unlock key.
[0011]
(2) Since the recipient cannot designate the unlock key, the mobile phone number cannot be used as the unlock key.
[0012]
The present invention provides a product delivery / delivery system using a locker that solves the above problems, eliminates security problems, prevents extraction by others, and makes it safe and easy to receive deliveries sent from third parties. The purpose is to do.
[0013]
[Means for Solving the Problems]
The locker system of the present invention is connected to a terminal that makes a reservation for use of a locker over a network, a terminal of a deliverer, and a terminal of a recipient, and stores articles to be delivered to the recipient in response to a reservation request. Make sure that you can start and stop using a locker suitable for the specified date and time, make a reservation, notify the key for canceling the two keys from the terminal that makes a reservation, and save it as reservation information Lock the locker and store two keys for unlocking before the start date of use of the locker, and store the key for the locker with each key when storing the delivered item and when taking out the item by the recipient To unlock.
[0014]
FIG. 1 shows the principle configuration of the present invention. In the figure, 1 is an article storage unit (consisting of a plurality of lockers) and management information, a collective locker composed of reservation means, locking means, unlocking means, etc., 2 is a communication network, and 3 is a sale for making a reservation for use of the locker. Reservation terminals such as telephones and personal computers provided in the traders and delivery (transportation) traders, 4 represents a deliverer (terminal), and 5 represents a recipient (terminal). In the collective locker 1, 10 is an article storage unit (locker), 11 is a reservation unit, 11a is a locker information storage unit, 11b is a reservation information storage unit, 11c is a clock unit for generating current date and time information, and 12 is a locking unit. , 13 is a key storage unit, 13a is a first key storage unit, 13b is a second key storage unit, 14 is an unlocking unit, 15 is a communication unit, 16 is a control unit, 17 is an operation unit, and 17a is a calling number notification unit. , 17b are bar code input means, and 17c are other key input means.
[0015]
The reservation terminal 3 can be provided as a device provided by an article distributor or an article delivery (transport) company, and when the article is sold, the article recipient 5 (the same as the purchaser who ordered the article, When a buyer decides another third party as a payee), it is located near the address of the payee 5 by searching from a large number of collective lockers provided in each area. The collective locker 1 is detected and accessed via the communication network 2 to make a reservation request. This reservation request includes the scheduled use start date and time, scheduled use end time, size condition, temperature condition, etc., and the reservation means 11 has a large number of locker size information and a temperature holding function provided by each locker. If the locker information storage unit 11a storing information such as (freezing, refrigeration, room temperature, etc.) is referred to and it is found that there is a locker that matches the size of the article ordered at the specified temperature, the reservation information is stored. If the locker is vacant at the scheduled start date and time of use by referring to the section 11b, the reservation is registered and the reservation terminal 3 that has made the reservation request is notified that the reservation has been made, When a request is made to the reservation terminal 3 for the first key for releasing the key (the key for the deliverer to store the article) and the second key (the key for the recipient to take out the article), and when these are received Reservation information storage And stores it in 1b. Thereafter, the reservation means 11 locks the reserved article storage unit (locker) 10 when the scheduled use start date and time (before a certain time) is reached, and the first key and the second key stored in the reservation information storage unit 11b are locked. Are set in the respective storage units 13a and 13b. Thereafter, when the delivery person 4 stores the article in the reserved article storage unit 10, the key is unlocked by the unlocking means 14 with the first key, the article is stored and locked, and then the recipient 5 stores the article. When the article is picked up at the section 10, the key is unlocked by the unlocking means 14 by the second key, and the article is taken home.
[0016]
When the key of the article storage unit 10 is unlocked, any one of the transmission number notification unit 17a, the barcode input unit 17b, and the other key input unit 17c of the operation unit 17 is used.
[0017]
DETAILED DESCRIPTION OF THE INVENTION
FIG. 2 shows a configuration of the embodiment. In the figure, 1-1 to 1-n denote individual collective lockers, and each collective locker 1 is provided with a plurality of lockers, and each locker has its own size, temperature holding function, etc. The configuration for control management is common, and FIG. 2 shows only the internal configuration of the collective locker 1-1 therein. Reference numerals 10 to 14 are the same as those shown in FIG. 1, wherein 10 is an article storage section, 11 is a reservation means, 12 is a locking means, 13 is a key storage means, and 14 is an unlocking means. 110 and 111 constitute the locker information storage unit (11a in FIG. 1), 110 is the size information, and 111 is the temperature information storage unit. 112 is a reservation information storage unit (corresponding to 11b in FIG. 1), and 113 is a clock unit (corresponding to 11c in FIG. 1) for generating current date and time information. Reference numerals 130 and 131 correspond to 13a and 13b in FIG. 1, and are a first key storage unit and a second key storage unit.
[0018]
Further, 15 to 17 correspond to the same reference numerals in FIG. 1 and are provided for a plurality of lockers 1-1 to 1-n, 15 is a communication means connected to a communication network, and 16 is a control means. , 17 are operation units. The operation unit 17 is provided with means for inputting a first key and a second key for storing and receiving articles by a deliverer, a recipient, etc., 170 is a display unit for displaying an input state, and 171 is a display unit. A keypad input unit 172 is a card reader / writer for reading or writing a card such as a credit card, and 173 is a scanner input unit for reading a printed barcode. 2 is a wired telephone network, a wireless (mobile) telephone network, a communication network including various networks such as the Internet, 3 is a reservation terminal, 6 is a management server, 7 is for example when an orderer places an order, or a recipient Is a portable terminal used when a mobile phone number is used as an unlock key.
[0019]
In the configuration of the embodiment of FIG. 2, all or all of the control means 16, the reservation means 11, the locking means 12, the key storage means 13 and the unlocking means 14 of each locker in the collective lockers 1-1 to 1-n. A part of the locker may be provided in the management server 6 installed at a location away from the locker, and the locker may be remotely controlled from the management server 6.
[0020]
A configuration example of the collective locker of FIG. 2 is shown in FIG. In the figure, 10-1 to 10-15 have lockers having different characteristics. In this configuration example, the locker 10-1 has a small size and a normal temperature, and the lockers 10-2 and 10-3 have a medium size. The locker 10-4 has a large size and a normal temperature, the locker 10-9 is a large refrigerator, the locker 10-10 is a large refrigerator, the locker 10-11, the locker 10-14 is a very large room temperature. , Rocker 10-15 is variable in super large temperature. A communication unit 15, a control unit 16, and an operation unit 17 (display unit 170, keypad input unit 171, card reader / writer 172, scanner input unit 173) provided in common for the plurality of lockers are provided. It has been.
[0021]
FIG. 4 is a configuration example of each information. 4A and 4B are configuration examples of information in the size information storage unit (110 in FIG. 2) and the temperature information storage unit (111 in FIG. 2) that constitute the locker information. The size information of A is composed of a display of height, width and depth and respective numerical values, and the temperature information of B is composed of a display of temperature information and a numerical value (N) representing each temperature, where N = 0 Normal temperature, N = 1 for refrigeration, N = 2 for freezing, N = 3 for heat insulation, and N = 4 for variable temperature. C in FIG. 4 represents an example of reservation information in the reservation information storage unit (112 in FIG. 2), and is scheduled to start use, scheduled to end use, status (in use, reserved, empty, etc.), first key, first key It consists of 2 keys.
[0022]
FIG. 5 is a processing flow at the time of locker reservation. This reservation processing is executed by the collective locker control means 16 shown in FIG. 2, and the reservation means 11 operates in accordance with instructions from the control means 16.
[0023]
When a communication reservation is received by the control means 16 from the reservation terminal (3 in FIG. 1) that makes a reservation for the use of the locker via the communication network 2, the use start scheduled date and time, the scheduled use end date and time, size condition, and temperature condition are included. A reservation request is accepted (S1 in FIG. 5). Next, the temperature information in the temperature information storage unit 111 provided for each reservation means 11 is read (S2 in FIG. 5), and it is determined whether the temperature condition accepted by the reservation request is satisfied (S3). The size information in the size information storage unit 110 of the reservation means 11 is read (S5), and it is determined whether the size information satisfies the size condition received in the reservation request (S6). When both the temperature condition and the size condition are satisfied, the reservation information is read from the reservation information storage unit connected to the reservation means 11 (S7 in FIG. 5), and it is determined whether there is a vacancy in the scheduled start / end date and time of use. (S8).
[0024]
If it is determined that there is no free space at this time, and if it is determined NO in S3 and S5, the absence of a free locker is notified (S4 in FIG. 5). If there is a vacancy, the reservation means notifies the control means that the locker satisfies the required condition, and the control means determines whether there are notifications from a plurality of lockers (reservation means 11). One locker (reservation means 11) is selected (S9 in FIG. 5), the reservation terminal is notified that reservation is possible, and the first key and the second key are requested (S10).
[0025]
When the first key and the second key are received from the reservation terminal (S11 in FIG. 5), the reservation means stores the scheduled use start / end date and time, state, first and second keys in the reservation information storage section via the control means. Store (S12). After that, the reservation means 11 reads the current date and time from the clock unit (113 in FIG. 2) (S13 in FIG. 5), and the date and time when the current locker is available and a predetermined amount of time is added to the current date and time. It is determined whether the reserved scheduled use start date and time has been reached (S14). This is done in order to disable the use of a third party by locking a locker reserved from a predetermined time. The preset time is set to 24 hours when disabled from one day before and 36 hours when disabled from one and a half days before. As a result of the determination, when the scheduled use start date and time has been reached, the locking means (14 in FIG. 1) is requested to lock (S15 in FIG. 5), and the first and second keys are assigned to the key storage means. Notification is made (S16), and the process ends. If the locker is currently in use or if the scheduled start date / time has not been reached, the process is terminated.
[0026]
FIG. 6 is a processing flow at the time of unlocking the locker, and the control means (16 in FIG. 2) is a variety of input means (171 to 173 in FIG. 2) of the operation unit (17 in FIG. 2) and the calling telephone number notification means. Upon receiving the input from 150, the unlocking process is performed by supplying the unlocking means (14 in FIG. 2).
[0027]
That is, when the calling telephone number is requested as a first key from a reservation terminal that has made a reservation for use of the locker and is preset, a telephone (such as a mobile phone) of the calling telephone number set for unlocking When the telephone number is entered and the outgoing telephone number is input by the outgoing telephone number notification means of the collective locker that received the telephone (S01 in FIG. 6), or when a specific numerical value column is set as the first key, A paper on which a barcode corresponding to a specific numerical value column is printed is read by a scanner input unit (173 in FIG. 2), and decoded data is input by a barcode input means (174 in FIG. 2) (S02 in FIG. 6). ), Various cards (ID card for identification, credit card, etc.) are read out by a card reader / writer (172 in FIG. 2) and an ID is input (S03 in FIG. 6). When the key input data (171 in FIG. 2) is input (S04), the first key is read from the first key storage unit (130 in FIG. 2) (FIG. 6). S2).
[0028]
Here, it is determined whether or not there is the read first key (S3 in FIG. 6). If there is, it is determined whether or not the input data is the same as the first key. (S15). If they match, a process for unlocking the article storage unit (locker) is performed (S5 in FIG. 6), the key in the first key storage part is erased (S6), and then the article is stored and locked (same as above). S7).
[0029]
If it is determined in S3 that there is no first key, the second key is read from the second key storage unit (131 in FIG. 2) (S8 in FIG. 6), and it is determined whether there is a second key (S9). In some cases, it is determined whether or not the input data is the same as the second key (S10). If they do not match, the message of the key difference in S15 described above is displayed. (S11), the key in the second key storage unit is deleted (S12). Thereafter, the article is taken out from the unlocked article storage unit and locked (S13), and the process is terminated. If it is determined in S9 that there is no second key, a message indicating no key is displayed (S14 in FIG. 6), and the process ends.
[0030]
Next, a specific operation example of the present invention will be described with reference to FIGS. FIGS. 7 and 8 are diagrams illustrating a first operation example, and FIGS. 9 and 10 are diagrams illustrating a second operation example.
[0031]
The first operation example is a case where the orderer and recipient of the article are the same. FIG. 7 is a diagram showing a processing sequence from ordering to receiving in the first operation example, in which 50 is an orderer, 51 is a retailer, 52 is a transporter (or delivery company), 53-1 to 53-1. Reference numeral 53-3 denotes a collective locker provided at a plurality of places, 2 denotes a communication network, 520 in the transportation company 52 denotes a management server, and 521 denotes an administrator. In the first operation example, a plurality of collective lockers 53 provided at a plurality of places are managed by the management server 520 of the transporter 52 via a communication network, and each collective locker 53 is stored in the locker 1 of FIG. In addition to -1 to 1-n (including each part of reference numerals 10 to 14), each part of reference numerals 15 (communication means) to 17 (operation part) is included. A terminal (not shown) for making a reservation is provided on the retailer 51 side, and the orderer 50 places an order with the retailer 51, designates a recipient key at that time, and receives a delivery schedule notification.
[0032]
FIG. 8 is a processing flow of the first operation example. 8 will be described with reference to (1) to (10) shown in FIG. First, the orderer designates the product name, the orderer name, the recipient address, and the recipient key, and orders the product from the retailer (51 in FIG. 7) (S1 in FIG. 8, (1) in FIG. 7). . The retailer checks the shipping date and time, the size and temperature of the product after packaging (S2 in FIG. 8), and sends the address of the recipient, shipping date and time, size, temperature condition to the transporter (52 in FIG. 7), A delivery key is reserved by designating a recipient key (S3 in FIG. 8, (2) in FIG. 7). The carrier decides the delivery date and delivery key of the product, requests the locker manager to make a locker reservation (S4 in FIG. 8), and the manager sends the recipient address and delivery date to the management server (521 in FIG. 7). , Size, temperature conditions, delivery key, and recipient key are designated (S5 in FIG. 8, (3) in FIG. 7).
[0033]
Thereafter, the management server searches for a locker that satisfies the size and temperature conditions closest to the recipient address and can be reserved from the delivery date and time (S6 in FIG. 8). The management server makes a locker reservation for the locker that best meets the conditions by designating the scheduled start date and time, scheduled end date and time, the first key, and the second key (S7 in FIG. 8, (4) in FIG. 7). . The first key corresponds to the delivery person key, and the second key corresponds to the recipient key.
[0034]
The management server notifies (displays) the locker reservation completion together with the locker address, locker ID, and locker number of the reserved locker (S8 in FIG. 8, (5) in FIG. 7). The transportation company notifies the retailer of the delivery reservation completion together with the delivery date and time, the locker address, the locker ID, and the locker number (S9 in FIG. 8, (6) in FIG. 7). The retailer notifies the orderer together with the delivery date and time, the locker address, the locker ID, and the locker number (S10 in FIG. 8, (7) in FIG. 7). This notification can be made by any of e-mail, telephone, postcard, and the like. Thereafter, the product waits for shipment (S11 in FIG. 8), and when the retailer is ready to ship the product, the transporter collects the product from the retailer (S12, (8) in FIG. 7). The transporter delivers the collected goods to the reserved locker, unlocks the locker with the delivery person key, stores the goods, and locks the locker (S13 in FIG. 8, (9) in FIG. 7). Next, when the date and time notified by the delivery schedule notification is reached, the orderer goes to the locker with the notified locker address, locker ID and locker number, unlocks it with the recipient key, and receives the goods (S14 in FIG. 8). (10) in FIG.
[0035]
The second operation example shown in FIG. 9 and FIG. 10 is a case where the orderer of goods and the recipient are different. FIG. 9 is a diagram showing a processing sequence from ordering to receiving in the second operation example. In the figure, 50 is an orderer, 51 is a retailer, 52 is a transporter, and 53-1 to 53-3 are plural. The collective locker provided at the location, 54 is a recipient, 2 is a communication network, and 8 is a postcard for delivery schedule notification. Reference numerals 520 and 521 in the transporter 52 are the same as those in FIG.
[0036]
In this second operation example, as in the first operation example (FIG. 7), the collective lockers 53-1 to 53-3 are managed by the management server 520 of the transporter 52 via the communication network, and the retailers A terminal (not shown) for making a reservation is provided on the merchant 51 side. The orderer 50 places an order with respect to the retailer 51 by designating a recipient, and uses a bar code printed on a postcard as the recipient key.
[0037]
FIG. 10 is a processing flow of the second operation example. 10 will be described with reference to (1) to (10) shown in FIG. First, the orderer designates the product name, the orderer name, the recipient name, and the recipient address, and orders the product from the retailer (51 in FIG. 9) (S1 in FIG. 10, (1) in FIG. 9). . At this time, the orderer designates a third party as a recipient of the product and does not designate a recipient key. After this, the retailer examines the shipping date and time of the product, the size and temperature condition of the product after packaging (S2 in FIG. 10), and sends the recipient address, shipping date and time, size and temperature to the transporter (52 in FIG. 9). A product delivery reservation is made by specifying conditions and a recipient key (S3 in FIG. 10, (2) in FIG. 9). The recipient key in this case is determined by the retailer and may be an arbitrary number string.
[0038]
Next, the carrier decides the delivery date and time of the goods and the delivery person key, requests the locker manager to make a locker reservation (S4 in FIG. 10), and the administrator sends the recipient address to the management server (520 in FIG. 9), A locker reservation request is made by designating the delivery date, size, temperature condition, delivery key, and recipient key (S5 in FIG. 10, (3) in FIG. 9). Thereafter, although the description is omitted, the same processing as S6 to S9 of FIG. 8 is performed in S6 to S9 of FIG. When the retailer is notified of the completion of the delivery reservation in S9, the retailer sends a delivery schedule notification including the delivery date, locker address, locker ID, locker number, recipient key, and the name of the requester to the recipient ( S10 in FIG. 10, (7) in FIG. This delivery schedule notice is sent by a delivery schedule notice postcard (6 in FIG. 2), each item is printed on the postcard, and a recipient key (for example, an arbitrary numeric string encoded in a barcode) Is printed as a barcode.
[0039]
After this, the product is awaiting shipment (S11 in FIG. 10), the retailer is ready to ship the product, and the transporter collects the product from the retailer (S12, (8) in FIG. 9). Deliver the product to the reserved locker, unlock the locker with the delivery person key, store the product and lock the locker (S13 in FIG. 10, (9) in FIG. 9). Thereafter, when the date and time notified by the delivery schedule notification is reached, the recipient goes to the locker with the notified locker address, locker ID, and locker number, and unlocks with the recipient key to receive the goods (S14 in FIG. 10, (10) in FIG. At this time, the recipient key reads the barcode of the delivery schedule notice postcard with the operation unit (17 in FIG. 2) and the scanner input unit (173 in FIG. 2) provided in each collective locker, and the barcode input means (174 in FIG. 2). The bar code may be transmitted to a PDA (Personal Digital Assistants) or a mobile phone, and this may be input and checked by a scanner having a function of reading what is displayed on the PDA or mobile phone screen.
[0040]
(Supplementary note 1) In a product delivery / delivery system using a collective locker having a plurality of article storage units connected to a communication network, a locker information storage unit representing the characteristics of each item storage unit, and reservation information representing a reservation state Equipped with a storage unit and a clock unit that indicates the current date and time, when a reservation request is received via a communication network, the item storage unit with the requested characteristics can be used from the requested scheduled start date to the scheduled end date If it is available, use reservation information including the key information sent from the reservation request side is stored in the reservation information storage unit, and the reservation information in the reservation information storage unit is monitored and the scheduled use start date and time Reserving means for outputting a locking instruction and key information at the front, locking means for locking according to the locking instruction from the reservation means, and key information output from the reservation means. An unlocking unit comprising a key storage unit for storing and an operation unit having various key input units, wherein the key input from the input unit of the operation unit and the key of the key storage unit are collated and matched to be unlocked A product delivery / delivery system using a locker, characterized by comprising means.
[0041]
(Supplementary Note 2) Each of the plurality of article storage units is provided with the reservation means, the locking means, the key storage means, and the unlocking means, and communicates with the plurality of article storage units in common with a communication network. The locker according to claim 1, wherein a communication unit to perform, a control unit to control each unit of each article storage unit, and an operation unit including a plurality of input / output units are provided to perform common control. Product delivery and delivery system.
[0042]
(Supplementary Note 3) When the reservation means receives a reservation request, it receives the first key and the second key as key information from the reservation request side and stores them in the key information storage unit, and uses the first key. 2. The product delivery / delivery system using a locker according to claim 1, wherein the locker unlocking at the time of article delivery is controlled, and the receipt of the article is controlled using the second key.
[0043]
(Supplementary note 4) A large number of collective lockers each having a plurality of article storage units connected to a communication network are arranged at each position, and each article storage unit has a reservation information storage unit, a reservation unit, a locking unit, a key storage unit and a solution. In the delivery / delivery system of goods by lockers equipped with lock means, the transportation which receives the delivery reservation including the product name, shipping date, recipient address, recipient key and product characteristics from the orderer from the retailer's terminal A management server of a supplier is provided, and the management server searches for an article storage unit that meets the conditions of one optimal collective locker, and sets a delivery date / time, a deliverer key, and a recipient key for the searched collective locker. When the locker reservation request including the locker registration information is registered based on the information of the reservation request, the locker position, the locker ID, and the like are transmitted to the terminal of the carrier. Sending back, notifying the retailer's terminal of the completion of the reservation from the terminal of the carrier, and when the carrier collects the goods from the retailer, unlocks the reserved article storage unit by the delivery person key. A product delivery / delivery system using a locker that stores and locks the product, and the orderer unlocks the reserved product storage unit using a recipient key.
[0044]
(Supplementary note 5) In Supplementary note 4, when the orderer designates a third party as a recipient, when the retailer's terminal notifies the completion of the reservation from the transporter, the delivery date and time of the goods to the recipient A locker position, a locker ID, a delivery schedule notification including a recipient key, and the recipient unlocks the locker designated at the notified delivery date by using the recipient key. Product delivery and delivery system.
[0045]
【The invention's effect】
According to the present invention, reservation is permitted only when the locker suitable for the size and temperature condition of the item to be delivered is available in advance at the scheduled start and end times before delivery of the goods (articles), and the user requested at that time Since the key can be set, it is possible to unlock the locker suitable for the user's request with the key freely set by the user.
[0046]
In addition, by using the first key and the second key, which are different for the delivery person and the recipient, the recipient accidentally unlocks the locker after the delivery is completed, and the delivery person once the delivery to the locker is completed. It is possible to prevent the locker from being unlocked and extracting the delivery.
[0047]
In addition, it is possible to confirm the identity of the person by making a call with a wireless phone such as a mobile phone or PHS from the front of the locker, or by taking the notified barcode to the locker to improve convenience. I was able to. In particular, when payment is not made at the time of picking up goods, for example, when payment has already been made, or when a delivery sent from a third party such as a gift is picked up, a conventional credit card, debit card, IC card, etc. Compared with the method of verifying the identity by using a card such as electronic money, convenience can be improved in terms of security and ease of operation.
[Brief description of the drawings]
FIG. 1 is a diagram showing a principle configuration of the present invention.
FIG. 2 is a diagram illustrating a configuration of an example.
FIG. 3 is a diagram showing a configuration example of a collective locker.
FIG. 4 is a diagram illustrating a configuration example of each piece of information.
FIG. 5 is a diagram showing a processing flow at the time of locker reservation.
FIG. 6 is a diagram showing a processing flow at the time of unlocking a locker.
FIG. 7 is a diagram illustrating a processing sequence from ordering to receiving in the first operation example;
FIG. 8 is a diagram showing a processing flow of a first operation example;
FIG. 9 is a diagram illustrating a processing sequence from ordering to receiving in a second operation example;
FIG. 10 is a diagram illustrating a processing flow of a second operation example.
[Explanation of symbols]
1 Collective locker
10 Goods storage (locker)
11 Reservation means
11a Locker information storage
11b Reservation information storage
11c Clock part
12 Locking means
13 Key storage means
13a First key storage unit
13b Second key storage
14 Unlocking means
15 Communication means
16 Control means
17 Operation unit
17a Calling number notification means
17b Barcode input means
17c Other key input means
2 Communication network
3 Reserved terminals
4 delivery person
5 recipients

Claims (2)

In a product delivery / delivery system using a collective locker with multiple article storage units connected to a communication network,
Locker information storage unit storing information indicating characteristics including the size and temperature holding function of each of the plurality of article storage units constituting the collective locker, a reservation information storage unit indicating a reservation state, and a clock unit indicating the current date and time And
If the reservation request including the size, temperature condition, scheduled start date / time of use and scheduled end date / time of use is received via the communication network, is the item storage unit having the characteristics satisfying each of the requested conditions usable? Reservation information storage section including use reservation information including information of a first key for releasing the key of the deliverer and a second key for releasing the key of the recipient sent from the reservation requesting side when it is determined and usable And reservation means for monitoring the reservation information in the reservation information storage unit and outputting a lock instruction and information on the first key and the second key when a predetermined time before the scheduled use start date and time,
Locking means for locking in accordance with a locking instruction from the reservation means;
Key storage means for storing information on each key output from the reservation means;
It has an operation unit with various key input means,
A product delivery / delivery system using a collective locker, comprising: an unlocking unit that unlocks the key input from the input unit of the operation unit and the respective keys of the key storage unit by matching. Each of the plurality of article storage units is provided with the reservation means, the locking means, the key storage means, and the unlocking means,
A communication unit that communicates with a plurality of article storage units in common with a communication network, a control unit that controls each unit of each of the article storage units, and an operation unit including a plurality of input / output units are provided. The delivery / delivery system of goods by the collective locker according to claim 1, wherein control is performed.

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