JP2002358578A - Drive through ordering system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a drive through ordering system by which commodities can be delivered speedily. SOLUTION: A customer designates a store for buying commodities and transmits a name of commoditie to be bought, the number of the commodities to be bought, user ID, etc., to the server 2 of a center by using a car navigation 1. When receiving a name of commoditie to be bought, the number of the commodities to be bought, etc., the server 2 transmits a receipt number to the car navigation 1 of the customer. When approaching the store for buying the commodity by a fixed distance, a message to the effect is transmitted to the server 2. The server 2 transmits order information including the receipt number, the name of commodities to be bought, the number of the commodities to be bought, the user ID, etc., of the customer to a store terminal 3, which presents the received order information. The clerk of the store prepares the commodities by referring to the presented order information. The store recognizes arriving of the customer by a receiver, etc., for receiving the user ID, etc., and delivers the commodities to the orderer.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a drive-through ordering system which enables quick delivery of goods.

[0002]

2. Description of the Related Art Conventional drive-through is used in the following manner. After arriving at the store, the customer looks at the board on which the menu is written (menu board) and places an order with a microphone or a clerk. The store clerk prepares the product after receiving the order. The customer moves the car from the place where the menu board is located to the place where the goods are received. The customer receives the goods and pays for them.

[0003]

The above-mentioned conventional method of using drive-through has the following problems. Customers cannot select products until they arrive at the store. Since customers choose products after they arrive at the store, it takes time to decide on a product and place an order. The store prepares the product after receiving the customer's order,
In many cases, the customer cannot prepare the product before placing an order and going to the receiving place. In that case, it is necessary to wait until the product is prepared, and it takes time to receive the product. It takes time to pay the price at the receiving place, and it takes time to handle cash. The present invention has been made in view of such circumstances, and an object of the present invention is to provide a drive-through ordering system that enables quick delivery of goods.

[0004]

SUMMARY OF THE INVENTION The present invention has been made to achieve the above object, and a communication network is provided between a drive-through store terminal, a user (customer) terminal, and the drive-through store terminal. A drive-through ordering system comprising a server connected to each other via an interface for accepting an order from the user, and an arrival recognition device of the drive-through store for recognizing the arrival of the user; A receiving unit for receiving, from a terminal, order information including information on a product purchased by the user and information for uniquely identifying the user, and transmitting the received order information to a terminal of the drive-through store And the terminal of the drive-through store,
Means for receiving the order information and preparing a product to be purchased by the user based on the received order information,
The drive-through store arrival recognition device includes means for recognizing the arrival of the user based on information that can uniquely identify the user, and notifying the store clerk of the drive-through store of the arrival of the user. And Thus, the user can receive the product without having to pause for ordering simply by contacting the server of the center using a terminal that can be connected to the communication network. Further, since the arrival of the customer is recognized, the clerk of the drive-through store can prepare the goods at the same time as the arrival of the customer.

Further, in the above invention, the receiving section of the server further receives information on the time when the user arrives at the drive-through store, and the transmitting section of the server receives the information on the received time. Is further transmitted to the terminal of the drive-through shop. This allows the user to receive the product without waiting at the drive-through store.

The present invention also relates to a store apparatus installed in a drive-through store used by a user who can wirelessly communicate with a terminal of the user having a wireless transmission / reception function, wherein order information transmitted from the terminal of the user is transmitted. And a means for receiving order information including information on a product purchased by the user prepared in advance, and a means for preparing a product purchased by the user based on the received order information. It is characterized by the following. This allows the user to receive the product without having to pause for ordering.

[0007]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings. In this embodiment, when using drive-through, Bluetooth (Bl) is used in advance.
In this case, an order is made using an information terminal having a transmission / reception function based on the Yahoo! In this embodiment,
It is assumed that the arrival recognition device is a receiver that can communicate with a device having a Bluetooth transmission / reception function. Here, an embodiment in which an order is made using a car navigation system and an embodiment in which an order is made using a mobile terminal such as a mobile phone will be described.

First, an embodiment for making an order using a car navigation system will be described. FIG. 1 is a diagram showing the configuration of the present embodiment. In FIG. 1, reference numeral 1 denotes a car navigation system that can be connected to the Internet 50. The customer orders a product using the car navigation system 1. In the present embodiment, the car navigation system 1 has a transmission / reception function using Bluetooth. 2
Is a server of the center, receives order information from the customer, and transmits the received order information to the store. A store terminal 3 receives order information from the server 2. The in-store printer, POS (Point Of Sales)
It is connected to cash registers and the like. In the present embodiment, the printer, the POS register, and the like correspond to a unit that prepares a product to be purchased by a customer (user) based on the received order information. The clerk at the drive-through store realizes the function by preparing the product by looking at the order information presented on the printer, the POS register, or the like. In addition, the store is provided with a receiver (not shown) capable of communicating with a device having a transmission / reception function by Bluetooth, and a POS register in the store,
It is connected to a monitor and the like. Reference numeral 50 denotes the Internet, and in the present embodiment, a mobile phone network and the like are also included.

FIG. 2 is a block diagram showing functions of the server 2 of the center. In this figure, 11 is a receiving unit. Reference numeral 12 denotes a menu reception unit that presents a menu to a customer and receives a menu selected by the customer. 1
A menu DB (database) 3 stores a product (menu), a unit price, and the like in association with a product ID. 14 is a settlement unit, which presents a payment method to the customer,
Make online payments as needed. A management DB 15 records order information from various customers. Reference numeral 16 denotes a reception number presenting section, which presents the reception number to the customer. 17
Is an order transfer unit for transmitting order information from a customer to the store terminal 3. 18 transmission unit. Reference numeral 19 denotes a store presentation unit, which presents a store to receive a product to a customer. Reference numeral 20 denotes a user DB, which stores information on customers who use the drive-through ordering system in the present embodiment. In the present embodiment, it is assumed that a customer who uses the drive-through ordering system performs user registration in the user DB 20 of the server 2 in advance. The user DB 20 stores a customer's name, address, telephone number, card number, and the like in association with a user ID that uniquely identifies the customer.

FIG. 3 is a block diagram showing the functions of the car navigation system 1. In this figure, 21 is a transmission unit. A control unit 22 controls each unit. 2
A display unit 3 displays information transmitted from the server 2 on a screen of the car navigation system 1 or the like. Reference numeral 24 denotes a storage device for storing information on roads, various stores, and the like. In the present embodiment, a DVD (Digital Ver.
satile Disc ReadOnly Memory).
Reference numeral 25 denotes a position notification unit, which notifies the server 2 that the customer's car has approached a certain distance from the store. Reference numeral 26 denotes an arrival notification unit, which communicates with a receiver at a store to notify the arrival of a customer. 27 is a receiving unit. In the present embodiment, the car navigation system 1 stores the user ID of the customer in an empty field or the like.

Each DB in FIG. 2 is a non-volatile memory such as a hard disk drive, a magneto-optical disk drive, a flash memory, a read-only storage medium such as a CD-ROM, and a RAM (Random Access Memory). Such a volatile memory, or a combination thereof. Each unit in FIGS. 2 and 3 may be realized by dedicated hardware, and each unit is configured by a memory and a CPU (Central Processing Unit) to realize the function of each unit. The function may be realized by loading a program into a memory and executing the program.

Next, the operation will be described with reference to FIG. A customer who wants to purchase a product using the drive-through ordering system of this embodiment clicks a button or the like for transmitting an order request using the car navigation system 1.
The control unit 22 of the car navigation 1 accesses the server 2 of the order center and transmits an order request including the user ID stored in an empty field or the like. The receiving unit 11 of the server 2 receives an order request from a customer. Further, the user ID included in the order request is recognized. The store presentation unit 19 transmits information on the drive-through store to the car navigation 1 with reference to the store DB and the like.

The control unit 22 of the car navigation 1 causes the display unit 23 to display a list of drive-through stores on a screen or the like based on the received information on the drive-through stores. The displayed drive-through stores are linked to a store ID that uniquely identifies each store. When the customer selects the displayed store, the control unit 22 of the car navigation 1 transmits the store ID of the store selected by the customer to the server 2. Further, a store ID is stored. Upon receiving the shop ID, the menu receiving unit 12 of the server 2
With reference to B13, information on the menu is transmitted.

The control unit 22 of the car navigation 1 causes the display unit 23 to display a menu list based on the received information on the menu. The customer selects the menu to be purchased and the number to be purchased from the menu displayed on the screen of the car navigation 1 (in FIG. 4). Further, the customer clicks a decision button or the like displayed on the screen. The menu displayed on the screen of the car navigation 1 is linked to a product ID that uniquely identifies the menu. The control unit 22 of the car navigation 1 transmits to the server 2 the purchased product information such as the product ID and the purchased number of the menu selected by the customer. Upon receiving the purchased product information, the menu receiving unit 12 of the server 2
With reference to the menu DB 13, the total payment amount of the product is calculated from the product ID of the purchased product selected by the customer. Further, the menu receiving unit 12 transmits information on the total payment amount to the car navigation system 1.

The control unit 22 of the car navigation system 1 causes the display unit 23 to display the total amount on the screen of the car navigation system 1 based on the received information on the total amount of payment. When the customer confirms the total payment amount and clicks a confirmation button or the like displayed on the screen, the control unit 22
The fact that the customer has accepted the payment is transmitted to the server 2. The settlement unit 14 of the server 2 transmits information on the payment method.
The control unit 22 of the car navigation 1 displays on the display unit 23,
A list of payment methods is displayed on the screen or the like of the car navigation 1 based on the received information on the payment methods. The customer selects a payment method by looking at the screen. In the present embodiment, a payment method can be selected from a payment method using a credit card online payment and a payment method at a store. When the method of paying with a credit card is selected, the control unit 22 of the car navigation 1 transmits the fact to the server 2.

The settlement unit 14 of the server 2 has a user DB 20
, And settle with the registered card number or the like (in FIG. 4). Next, the reception number presenting unit 16 sets the management D
With reference to B15, a customer and a receipt number for uniquely identifying the customer's purchased merchandise information are transmitted to the car navigation system 1.
When the customer selects payment at the store in the selection of the payment method, the reception number presenting section 16 transmits the reception number without performing the credit settlement in the settlement section 14 (in FIG. 4). Further, the reception number presenting section 16 causes the management DB 15 to record order information such as a product ID ordered by the customer, a purchase number, a payment method, a store ID of a store where the product is purchased, a reception number, and a user ID. The control unit 22 of the car navigation 1 causes the display unit 23 to display the received reception number on the screen of the car navigation 1 or the like.

The position notification unit 25 of the car navigation system 1
Recognizes the position of the store where the customer receives the product from the stored store ID, and monitors the position of the car on which the customer is riding. When the car on which the customer rides approaches a certain distance from the store where the customer receives the goods, the position notification unit 25 stores the position (arrival after a certain time) in the server 2 of the center and stores it in an empty field or the like. The transmitted user ID and the like are transmitted (in FIG. 4).

Upon receipt of the request, the order transfer unit 17 of the server 2 refers to the management DB 15 and, based on the user ID and the like,
The order information such as the product ID ordered by the customer, the number to be purchased, the payment method, the store ID of the store where the product is purchased, the receipt number, etc. is confirmed. Further, the drive-through store specified by the customer is recognized by referring to the store DB or the like from the store ID of the order information, and the order information is transmitted to the store terminal 3 of the store (in FIG. 4). The store terminal 3 stores the received order information in a field for storing the order or the like. In addition, the store terminal 3 displays the received reception number, the ordered product, the number of products, the payment method (payment by credit or settlement at the store) on the POS register in the store, or
The order information is presented to a store clerk by printing or the like using a printer in the store. The store clerk sees it, recognizes that the customer will arrive after a certain period of time, and starts preparing products.

[0019] The receiver of the store communicates with devices that can transmit and receive by Bluetooth of all customers who have approached the store to a certain distance. When the customer approaches a store that receives the product to a certain distance, the receiver transmits a request to confirm the user ID to the car navigation 1. The arrival notification unit 26 of the car navigation 1 transmits information including the user ID by Bluetooth. The receiver receives information including the user ID transmitted from car navigation 1. The receiver notifies the arrival of the customer by displaying a user ID or the like on a monitor or lighting a lamp. Further, the received user ID and the like are transmitted to a POS cash register (cashier).

The POS cash register (cashier) includes a reception number, a user ID, and the like, products ordered by the customer, the number of products,
Order information such as a payment method (payment by credit or settlement at a store) is transmitted from the store terminal 3. P
The OS cash register (cashier) is based on the user ID transmitted from the receiver and the like, the product ordered by the customer, the number of products, and the payment method (whether it is paid by credit or settled at the store)
And other information. When the customer arrives at the product receiving location, the clerk checks the reception number presented by the customer with the reception number displayed on the POS cash register (cashier) to confirm that the customer has placed the order. If the customer has already settled by credit, the customer delivers the product. If the customer pays at the store, the customer delivers the product after receiving cash.

The above is an embodiment in which an order is made using the car navigation system 1. Next, an embodiment of placing an order using a mobile terminal will be described. The system configuration of the embodiment for making an order using the mobile terminal is almost the same as the system configuration of the embodiment for making an order using the car navigation system 1 shown in FIGS. In the present embodiment, it is assumed that a mobile phone having a transmission / reception function by Bluetooth is used, which is referred to as a mobile phone 5.

The operation will be described below with reference to FIG. The customer accesses the server 2 of the center using the mobile phone 5 and requests an order. The receiving unit 11 of the server 2 that has received the order request from the customer recognizes the calling telephone number of the mobile phone 5 and the like. In addition, the store presentation unit 19 causes the mobile phone 5 to display a list of stores with reference to the store DB and the like. The customer selects a store to receive the product from the store displayed on the screen or the like. Then, the mobile phone 5 stores the store I of the store selected by the customer.
The store information including D and the like is transmitted. Upon receiving the shop information, the menu receiving unit 12 of the server 2 sets the menu DB1
3, the menu is displayed on the screen of the mobile phone 5 or the like.

The customer selects a menu to be purchased and a purchase quantity from the menu displayed on the screen of the mobile phone 5. Further, the customer clicks a decision button or the like displayed on the screen. Then, the mobile phone 5 transmits to the server 2 the purchased product information such as the product ID linked to the menu selected by the customer and the purchased number. Upon receiving the purchased product information, the menu receiving unit 12 of the server 2 refers to the menu DB 13 and calculates the total payment amount of the product from the product ID of the purchased product selected by the customer. Further, the total payment amount is displayed on the screen of the mobile phone 5 or the like.

When the customer confirms the total payment amount and clicks a confirmation button or the like displayed on the screen, the mobile phone 5 transmits to the server 2 that the customer has agreed to the payment.
The settlement unit 14 causes the mobile phone 5 to display a screen displaying the payment method. The customer selects a payment method by looking at the screen. In the present embodiment, a payment method can be selected from a payment method using a credit card online payment and a payment method at a store. When the payment method using a credit card is selected, the settlement unit 14 displays an input screen for the credit card number or the like on the screen of the mobile phone 5. The customer enters the card number and the like and sends it. Settlement unit 1 of server 2
No. 4 performs online payment with the received card number or the like (in FIG. 5).

Next, the reception number presenting section 16 transmits a reception number for uniquely identifying the customer and the purchased product information of the customer to the mobile phone 5. When the customer selects payment at the store in the selection of the payment method, the settlement unit 14 transmits the receipt number without performing the credit settlement (in FIG. 5). Further, the reception number presenting section 16 causes the management DB 15 to record order information including the product ID ordered by the customer, the purchase quantity, the payment method, the store ID of the store where the product is purchased, the reception number, the calling telephone number, and the like.

The order transfer unit 17 of the server 2 has a management DB
15, the designated store is recognized by referring to the store DB or the like from the store ID of the order information, and the order information is transmitted to the store terminal 3 of the store (in FIG. 5). The store terminal 3 stores the received order information in a field for storing the order or the like. Also, the store terminal 3 receives the received reception number,
Order information such as the ordered product, the number of products, and a payment method (payment by credit or settlement at the store) is displayed on a POS cash register in the store or printed by a printer in the store. In the present embodiment, the printer, the POS register, and the like correspond to a unit that prepares a product to be purchased by a customer (user) based on the received order information. The store clerk who sees these prepares the product and realizes the function.

The receiver of the store communicates with a device having a transmission / reception function by Bluetooth of all customers who have approached the store to a certain distance. When the customer approaches a store that receives the product to a certain distance, the receiver sends a request to the mobile phone 5 to confirm the calling telephone number and the like. The mobile phone 5 transmits information including the calling telephone number and the like to the receiver by Bluetooth. The receiver notifies the arrival of the customer by displaying a calling telephone number or the like on a monitor or turning on a lamp. Further, the receiver transmits the received calling telephone number and the like to the POS cash register (cashier). While the clerk is on the move to the point of receiving the product,
The merchandise is prepared with reference to a printed matter by a POS cash register or a printer.

The POS cash register (cashier) stores in advance order information such as a reception number, an outgoing telephone number, products ordered by the customer, the number of products, and a payment method (payment by credit or settlement at the store). 3 has been sent. The POS cash register (casher) collates information such as the product ordered by the customer, the number of products, and the payment method (payment by credit or settlement at the store) from the transmission telephone number or the like transmitted from the receiver. When the customer arrives at the place to receive the product, the sales clerk sends the reception number and PO
The customer checks the reception number displayed on the S cashier (cashier) and confirms the ordering customer. If the customer has already settled by credit, the customer delivers the product. If the customer pays at the store, the customer delivers the product after receiving cash.

In the above embodiment, the mobile phone 5 and the car navigation system 1 are not limited to the mobile phone and the car navigation system, but may be a PDA or the like. In short, any information device that can access the server 2 of the center via a communication network such as a mobile phone network or the Internet may be used.

When an order is requested using an information device having a wireless transmission / reception function, the customer stores the order information in the information device and, upon arrival at the store, directly transmits the order information to the store. It may be transmitted to the device.
For example, an information device having a wireless transmission / reception function is a mobile phone having a Bluetooth transmission / reception function or the like. At this time, the store is assumed to be equipped with a store device having a transmission / reception function using Bluetooth and the like. The customer previously determines the order information such as the product to be purchased and the number of items to be purchased as in the above-described embodiment, and stores the information in the mobile phone. When approaching the communication distance with the store device of the store to be purchased, the stored order information is transmitted to the store device. The timing of transmitting the order information may be transmitted by the customer pressing a button or the like, or may be transmitted automatically after the mobile phone communicates with the store apparatus as in the above-described embodiment. The store device that has received the order information from the customer transmits the order information to a POS register or the like, for example.
The POS cash register or printer prepares a product by presenting order information to a store clerk.

In the above-described embodiment, the car navigation system 1 and the mobile phone 5 used for ordering a product are used.
Has a Bluetooth transmission / reception function. However, it does not necessarily mean that the mobile phone must have a function of transmitting and receiving by Bluetooth. In the case where a transmission / reception function using Bluetooth is not provided, for example, a customer may transmit a car number to be used for receiving a product when placing an order by including it in product information. Alternatively, the car number may be registered at the time of user registration. In that case, the store may be provided with a number reading device or the like, and recognize the arrival of the customer by reading the number of the arriving car.

The car navigation system 1 has a function of connecting to the Internet 50. However, even if the car navigation system 1 does not have such a function, it can be connected to the Internet 50 by connecting to a mobile phone or the like. Good. In the above-described embodiment, the order information is transmitted to the store before the customer arrives at the store. However, after an arrival recognition device such as a receiver or a number reading device recognizes that the customer has arrived at the store,
The center server 2 may be inquired of order information.

Further, in the above-described embodiment, the center server 2 displays the menu and the shop where the product is purchased on the screen of the car navigation system 1 or the mobile phone 5. However, the present invention is not limited to this. Absent. The customer may have a menu table, a store table, or the like in advance, and may specify a product or a store by inputting a product ID, a store ID, or the like. When the car navigation system 1 is used, a store ID or the like may be transmitted from the car navigation system 1 to the server 2 when the customer selects a store. In short, it is only necessary that the customer can know the menu of the drive-through store before going to the store, and it is only necessary that the customer can specify the store where the product is purchased. In addition, the customer may specify a time such as "go for a product at xx" when ordering the product.

In the above-described embodiment, as a means for preparing a product to be purchased by a customer based on the received order information, order information from the server 2 is presented to a printer, a POS cash register, or the like, and a store clerk at the store receives the order information. It is said that the product is prepared by looking at, but it is not limited to this.
For example, the order information may be directly transmitted to a device that manufactures the product, so that the product purchased by the customer may be prepared. In addition, the store clerk checks the user ID (originating telephone number) received by the receiver with the printed or displayed order information to recognize the arrival of the customer, but the present invention is not limited to this. The point is that the order information sent from the server 2 is presented in the store, and the information that can uniquely identify the arriving customer is compared with the received order information to recognize the ordered product of the arriving customer. I just want to be able.

In the above-described embodiment using the mobile phone 5, the customer may perform user registration or the like in advance. In that case, the receiver or the server 2 may recognize the customer by a user ID or the like instead of the calling telephone number of the mobile phone 5. When registering as a user, the customer can save the trouble of inputting the credit card number.

Also, a program for realizing a part or all of the functions of each unit in FIGS. 2 and 3 is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into a computer system. The functions of the respective units may be realized by executing the functions. Here, the “computer system” includes an OS and hardware such as peripheral devices. The “computer system” also includes a homepage providing environment (or a display environment) if a WWW system is used.

The "computer-readable recording medium" is a flexible disk, a magneto-optical disk,
It refers to a portable medium such as a ROM or a CD-ROM, or a storage device such as a hard disk built in a computer system. Furthermore, "computer readable recording medium"
A program that dynamically stores programs for a short period of time, such as a communication line for transmitting a program via a network such as the Internet or a communication line such as a telephone line. Such as a volatile memory in a computer system that holds a program for a certain period of time. Further, the program may be for realizing a part of the functions described above, or may be for realizing the functions described above in combination with a program already recorded in the computer system. Although the embodiments of the present invention have been described in detail with reference to the drawings, the specific configuration is not limited to the embodiments, and may include design changes and the like without departing from the gist of the present invention.

[0038]

As described above, according to the drive-through ordering system according to the present invention, the following effects can be obtained. A drive-through store terminal, a server that is connected to the user terminal and the drive-through store terminal via a communication network to receive an order from the user, and the drive-through that recognizes the arrival of the user In a drive-through ordering system including a store arrival recognition device, the server transmits order information including information on a product purchased by the user from a terminal of the user and information that can uniquely identify the user. A receiving unit that receives, a transmitting unit that transmits the received order information to the terminal of the drive-through store, and a terminal of the drive-through store that receives the order information and performs the use based on the received order information. Means for preparing a product to be purchased by the user, and the arrival recognition device of the drive-through store, Recognizes the arrival of the user by the information capable of identifying the will, characterized in that it comprises means for notifying the arrival of the user to the clerk of the drive-through store. As a result, a customer using the drive-through store can receive the product earlier than before.

[Brief description of the drawings]

FIG. 1 is a diagram showing a configuration of one embodiment of the present invention.

FIG. 2 is a block diagram showing functions of a server 2 in the embodiment.

FIG. 3 shows a car navigation system 1 in the embodiment.
FIG. 3 is a block diagram showing the function of FIG.

FIG. 4 shows a car navigation system 1 according to the embodiment.
It is a figure explaining operation | movement which places an order using.

FIG. 5 is a diagram illustrating an operation of placing an order using the mobile phone 5 in the embodiment.

[Explanation of symbols]

1: car navigation, 2: server, 3: store terminal,
5: mobile phone, 11: receiving unit, 12: menu receiving unit,
13: menu DB, 14: settlement unit, 15: management DB,
16: reception number presentation unit, 17: order transfer unit, 18: transmission unit, 19: store presentation unit, 20: user DB, 21: transmission unit, 22: control unit, 23: display unit, 24: storage device,
25: position notification unit, 26: arrival notification unit, 27, reception unit,
50: Internet

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Shigeharu Hiruma 3-3-3 Toyosu, Koto-ku, Tokyo Inside NTT Data Corporation (72) Mayumi Iwata Toyosu 3-chome, Koto-ku, Tokyo No. 3 No. 3 NTT Data Corporation (72) Yuji Tamura Inventor F-term in McDonald's Co., Ltd. 6-5-1, Nishi-Shinjuku, Shinjuku-ku, Tokyo 3E042 AA01 CA10 CC03 CD04 EA00

Claims (3)

[Claims] 1. A terminal of a drive-through store, a server connected to the terminal of the user and the terminal of the drive-through store via a communication network for receiving an order from the user, In the drive-through ordering system including the drive-through store arrival recognition device that recognizes, the server includes: information relating to a product purchased by the user from a terminal of the user; and information capable of uniquely identifying the user. A receiving unit that receives the order information including: a transmitting unit that transmits the received order information to the terminal of the drive-through store; and a terminal of the drive-through store that receives the order information and receives the received order information. A means for preparing a product to be purchased by the user based on the arrival recognition device of the drive-through store A drive-through ordering system comprising: means for recognizing the arrival of the user based on information capable of uniquely identifying the user, and notifying the clerk of the drive-through store of the arrival of the user. 2. The receiving unit of the server further receives information on the time at which the user arrives at the drive-through store, and the transmitting unit of the server transmits the received information on the arrival time at the drive-through store. The drive-through ordering system according to claim 1, further transmitting the data to a terminal of the store. 3. A store device installed in a drive-through store used by a user who can wirelessly communicate with a terminal of a user having a wireless transmission / reception function, the order information transmitted from the terminal of the user. Means for receiving order information including information on a product purchased by the user prepared in advance, and means for preparing a product purchased by the user based on the received order information. And store equipment.