JP2002342469A - Employment support system and terminal used therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To respond to job offer or labor offer in real-time even during movement by efficiently progressing a job offer, job hunting and other employment- related offers, starting with request application up to execution, without performing access to a home page on the Internet. SOLUTION: Mail communication by a mobile phone to be connected to the Internet is used as a correspondence means for the job offerer and a labor offerer, starting with labor offering and job offering up to the execution. The reply is given to the job offering and labor offering by the mail communication, and the contents of the mail communication are automatically confirmed by an employment support system. The signing an agreement is performed and job offer information and labor offer information are updated and stored in the employment offer support system.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a human resource support system using the Internet and a mobile phone suitable for providing human resources such as recruitment, job seeking, and other services.

[0002]

2. Description of the Related Art In recent years, various support systems, such as dispatching personnel and publicizing personnel, using the Internet have been proposed.

For example, Japanese Patent Application Laid-Open No. Hei 10-63739 discloses a job recruiting system in which a host computer for information relay and multimedia communication means are interposed between terminal devices of a plurality of companies that dispatch human resources and job seekers. Workers and staffing agencies use this multimedia communication method for Internet communications,
For personal computer communication, facsimile communication,
A system for accessing personnel dispatch data and taking in personnel dispatch data is disclosed.

[0004]

The personnel dispatch system on the Internet has an advantage that a wide range of personnel can be efficiently searched for using real-time information. The latest proposal proposes a method in which a job search and a search for a human resource, a job request, a job search request, and the like can be performed by accessing a homepage related to personnel dispatch on the Internet.

SUMMARY OF THE INVENTION It is an object of the present invention to efficiently recruit, seek a job, and provide other human resources without requesting access to a homepage on the Internet, from application to execution of the request, and to request a job in real time even while moving. The purpose of the present invention is to provide a human resource support system that can respond to job offers and human resources and does not miss opportunities for recruitment, job hunting, and other human resources.

[0006]

SUMMARY OF THE INVENTION In order to achieve the above object, the present invention makes it possible to use mail communication of a mobile phone which can be connected to the Internet as communication means on the side of a recruiter or a human resource provider, and to use the mail communication. A system that enables the accumulation and updating of recruitment information and human resource information registered in advance in the human resource support system, and the ability to reply to and apply for recruitment requests or human resource provision applications by mobile phone e-mail communication It is. One is a human resource support system in which a recruiter selects a human resource, and is configured as follows. (1) In a system in which a human resource and a recruiter are connected using a terminal via the Internet or the like, the recruiter side terminal has a function of registering human resource information and searching for a human resource that meets the conditions, The personnel side terminal includes a mobile phone connectable to the Internet, and sends a recruitment request from the recruiter side terminal to the searched personnel's mobile phone by e-mail communication, and the personnel side mobile phone responds to the recruitment request. A reply can be made to the recruiter's terminal by e-mail communication, and the registered human resource information can be updated also by e-mail communication using a mobile phone of the human resource. The other is a human resource support system in which human resources select recruiters, and are configured as follows. (2) In a system in which a human resource and a recruiter are connected using a terminal via the Internet or the like, the human resource terminal has a function of registering recruitment information and searching for recruitment information that meets conditions, The recruiter's terminal includes a mobile phone that can be connected to the Internet. The recruiter's mobile phone sends the recruiter's offer to the searched recruiter's mobile phone by e-mail communication from the human resource's terminal. It is possible to reply to the terminal on the personnel side by e-mail communication in response to the application, and to make it possible to update the registered recruitment information also by e-mail communication using the mobile phone of the recruiter side. The term “terminal” in this specification means information communication devices of human resources and recruiters connected via the Internet.

[0007]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to FIGS.

FIG. 1 is a configuration diagram of a support system according to a first embodiment of the present invention. In the present embodiment, the above (1)
The invention relates to the invention of

In FIG. 1, one or a plurality of recruiters or their agents 1A, 1B, 1C, 1D are in an environment where at least a terminal (human resource support system) 4 in which information on human resources is registered can be used (however, directly). When inputting, it may be necessary to input a password or the like in order to certify the usage right), or between terminals (sometimes referred to as human resources) 2A, 2B, 2C, and 2D on a plurality of human resources side. The human resource support system 4 via the Internet 3
Is interposed.

The human resources are, for example, job seekers and service providers (there are various types such as medical care and care, dispatch of sports coaches, and various volunteers). On the other hand, recruiters are, for example, various organizations such as companies seeking human resources and those who seek the above services.

Here, when the requisitions 1A, 1B, 1C, 1D... Are collectively referred to as recruitment 1, the recruitment personnel 2A, 2
When B, 2C, 2D,... Are collectively referred to as human resources 2 in some cases.

Information terminal 4 and human resources 2 used by recruiter 1
Various types of information terminals such as a mobile information terminal (mobile) such as a mobile phone and a PDA, and other personal computers can be considered, and it is preferable to use an information terminal suitable for the application.

For example, as for the terminal 4 used by the recruiter 1, it is preferable to use a computer or the like when the accumulated information is large.

On the other hand, as for the human resources 2, there is a tendency that human resource support information can be obtained anytime and anywhere. Therefore, a mobile information terminal such as a mobile phone or a PDA is preferable. In the present embodiment, as one aspect, a personal computer for the recruitment 1 and a mobile phone for the personnel 2 are illustrated as information terminals.

A terminal (personal computer) 4 for a human resource support system used by the recruiter 1 is an information terminal (mobile phone) for the human resource 2 via the Internet 3 and, for example, a packet network 5 and an Internet connection service center 6 of a telephone company. ) Can be connected.

The recruiter terminal 4 of the human resource support system has the following functions.

A terminal 4 (hereinafter, also referred to as a computer) 4 on the side of recruitment 1 is a system for registering and operating recruiters 1 and human resources 2. Upon member registration, recruiter information and human resource information of each person are provided and stored in the database of the computer 4.

When the computer 4 accepts the recruitment application from the recruiter 1, the computer 4 searches for suitable human resources based on the human resource information stored in the storage unit in advance and matches the conditions from among the registrants. It has an information processing function for selecting a person who has made a call.

When the above-mentioned selection (search) is executed, the computer (recruiting terminal) 4 sends a message to the effect of the selection (recruitment request) and predetermined communication information (specific examples will be described later) to the selected person ( (Human resource) 2 to the terminal. The requisition-side terminal 4 receives a reply accompanied by a reply from the person who received the transmission.

The recruitment request from the recruitment side terminal 4 to the personnel side terminal (mobile phone) 2 and the reply to the recruitment request from the personnel side terminal 2 to the recruiter side terminal 4 can be performed by mail communication. It is. The e-mail communication relating to the recruitment request and the reply thereto is recorded on the terminal 4 of the recruiter, and on the screen of the terminal 4, the fact that the requisition request is being made and the progress status of whether or not the reply has come can be displayed. It is like that.

Here, the operation of this embodiment will be described.

In the present embodiment, as an example, it is assumed that a recruiter indicated by reference numeral 1C in FIG. 1 has applied for a recruitment.

FIG. 2 shows a flowchart of the present case.

The recruiter 1 (1C) provides recruiting conditions to the recruiting terminal 4 constituting the human resource support system (for example, see FIG. 6).
Is entered, and a job application is made (step S1).

This recruitment application is performed when the recruiter 1C receives the
It is also possible to make a direct input to the user or request a proxy input from a mediator by telephone or the like.

In the case of direct input, when confirming the progress of a job application or reply to the application, a step for certifying the right to use the human resource support system, such as password input, may be included.

In the recruiting terminal 4 of the human resource support system, for example, desired recruiting conditions (for example, business type, qualification, work content, work date and time, salary, place, etc.) are input in the application format 20 of FIG. . At this stage, in order to protect the privacy of the recruiter 1, the name, address, etc. may be kept secret by security.

In addition, when a candidate to be recruited (human resource) described later is selected, how to finally determine a human resource from the candidates is determined by one of the two types of candidates for the job application. There is provided an item 21 for the user to indicate his intention.

Item 21 is “in the order in which replies arrived earlier”,
One of "select" can be selected.
In the case where the candidate for recruitment is selected, the recruitment decision is entrusted to the computer 4. In this case, "If the recruiting side requests the recruiting candidate to reply to" willing to be employed "(email reply), if the recruiting candidate receives a positive reply, Is determined. "

In the case where the human resource support system selects a candidate for recruitment, if the selected person responds by e-mail indicating "willingness to be employed", the recruiter (recruiting applicant) makes a final selection. This is an item indicating intention to perform.

The recruiter is given an opportunity to select any one of the above, and the opportunity is set at the time of recruitment application.

When the recruitment application is made, the computer 4 sends the human resources 2 (reference numerals 2A, 2B,
2C, 2D, ...) in the storage device (accumulation)
Based on the obtained human resource information, it is selected as a candidate for job offer (step S2).

Here, when the number of candidates to be recruited is higher than expected (more than a predetermined number), the human resource support system softwareized in the computer 4 checks whether the number of candidates is to be further reduced (re-election). The message is displayed on the recruiter 1C side (on the screen of the information terminal 4) (step S3), and when the recruiting requester determines that narrowing is necessary, the recruiting condition is input again (step S2).

When the recruitment candidate is selected, the selected person 2 is notified of the selection and a predetermined item (for example, whether or not to apply for a job, whether to take a service, or Are sent from the recruiting terminal 4 by e-mail via the Internet 3 and the packet network 5 (step S4).

The recruited candidate (human resource) 2 that has received the transmission is
By recognizing the transmission contents, it responds to the recruiting terminal 4 with a reply e-mail of the mobile phone as to whether or not there is an intention to apply for a job or provide a service (intention to receive a job application) (step S5). E-mail communication to the effect that a recruiting request has been made from the recruiting side and a reply from the personnel side are recorded in the recruiting side terminal, and the progress thereof is confirmed through the screen of the recruiting side terminal.

In this case, when the recruiter selects the above case in advance, the recruitment of the personnel is automatically executed by the personnel support system 4 (recruiting terminal). For example,
If the recruiting application is received in step S5 and the recruiting personnel 2 is within the capacity, the recruitment decision process is immediately executed (steps S7 and S8), and an e-mail is sent to the information terminal of the recruiting recruited personnel 2 (Step S1
0). At this time, the personal information (for example, a specific name, address, etc.) protected by the security of the recruitment personnel 2 is disclosed to the recruiting client (recruiter) upon agreement of the personnel (in this case also, (In some cases, such as when a password confirmation to prove the information viewing right is performed, or when the owner of the human resource support system directly inputs the information, the information may be disclosed earlier than this.) In addition, the personnel data of the personnel support system is automatically updated accordingly. The personnel data can be automatically updated using the terminal 4 (human resource support system) by e-mail communication at any time in addition to replying to the recruitment request.

If the number of mail replies desired in step S5 that is desired to be adopted exceeds the capacity, recruitment of human resources is determined on a first-come-first-served basis (step S7,
S9).

In this case as well, an e-mail is sent to the information terminal of the personnel 2 who has been decided that the recruitment has been decided in the same manner as described above.
The contents are also displayed on the recruiting computer 4,
The data is also updated (step S10).

When the above case is selected, when the selected job candidate (human resource) 2 is transmitted to the mobile phone by e-mail in step S3, other predetermined If it is desired to adopt the message, a message (reply request message in a predetermined format) for requesting reply of more detailed personal information (for example, a resume, a photograph, etc.) is entered in step S4. Thereby, detailed personal information in a predetermined format is returned to the human resource support system 4 by e-mail (step S).
5). If registered in the database of the human resource support system in advance, the consent of the person to the disclosure of the content is returned.

The human resource support system 4 displays the detailed personal information on the screen of the recruiting computer 4 (step S).
11). When displaying this detailed personal information, recruiter 1C
If the user is not the owner of the human resource support system, an operation of confirming the right to view the human resource information, such as inputting a password, is added, and the setting is made so that the screen is displayed on a screen that other users cannot access. Thereafter, the recruiter side conducts document screening and interviews with human resources (step S12). In addition,
The detailed personal information can be registered in the recruiting terminal 4 in advance. In this case, the format of the detailed personal information is omitted in the e-mail reply from the human resource, and the selected person (human resource) is selected. The registered detailed personal information may be disclosed only to the recruiting client 1C with the agreement described above. In the case of a recruitment decision, the recruiter side notifies the recruited person of the recruitment by e-mail or the like, and also notifies the human resource support system softwareized on the computer 4 (step S14). . As a result, the data of the human resource support system is also updated according to the current situation.

FIG. 3 is a block diagram of an embodiment (second embodiment) related to the invention (2) described above, that is, a human resource support system in which a human resource selects a recruiter.

The basic system operation in this case is shown in FIG.
This flow is the same as the operation flow of FIG. 2 except that the positions of the human resources 2 and the recruiters 1 are reversed. Here, for example, human resources 2C
Has applied for the provision of human resources (job seeking, service provision).

In this case, the human resource 2 (2C) inputs an application for a job to the human resource support system softwareized by the human resource terminal (for example, personal computer) 4 '(step S1). In this case, in order to protect the privacy of the human resources 2, the name, address, etc. may be kept secret by security.
This application for providing human resources can be input directly or by proxy into the information terminal of the human resource support system, and when inputting, it may be necessary to prove the right to use information, such as a password. is there.

As for the information terminal 4 'of this personnel support system, it is preferable to use a personal computer or the like when the stored information is large.

The conditions in this case are as follows:
The desired job type, salary, desired place, date and time, and the like are given. In the case of nursing care, the kind of care, time, desired place, and the like are given. In the case of a sports coach dispatch, the type, time, schedule, desired place, and the like of the sport are input.

In addition, one of the above-mentioned items, "the order in which replies arrived earlier" and "select" can be selected.

When the human resource support system receives the application for providing the human resources, the recruiter 1 (reference numeral 1) matching the request conditions is provided.
A, 1B, 1C, 1D,...) Are selected as candidates based on the recruiting information stored in the storage device (step S2).

Here, the candidate is more than expected (more than a predetermined number)
In the case of (2), it is confirmed whether or not it is necessary to narrow down (re-selection) as in FIG.

When the recruiter 1 is selected, the selected recruiter's information terminal (a portable information terminal is also acceptable) indicates that the recruiter has been selected and a predetermined item (for example, whether or not there is an intention to receive human resources, etc.). Is sent by e-mail from the personnel side terminal 4 '(step S4).

The recruiter 2 who has received the transmission recognizes the fact based on the contents of the e-mail such as a mobile phone, and replies to the human resource side terminal 4 'with a reply e-mail as to whether or not there is an intention to receive the provision of human resources (step). S5).

In this case, if the above-mentioned case is selected in advance by the human resource provider, the human resource support system automatically executes the human resource providing decision. For example, upon receiving a reply from the recruiter selected in step S5 that he / she wants to receive human resources, if the recruited recruiter 1 is within the capacity, a contract for providing human resources is immediately made (steps S7 and S8). The information is sent to the information terminal of the recruiter side 1 by e-mail, the content is displayed on the screen of the terminal 4 'of the human resource support system, and the data is updated (step S10). At this time, the organizations and personal information (for example, specific names, addresses, etc.) protected by the recruiting side's security are disclosed to the recruitment client with the recruiting side's agreement (in this case also, the information viewing right In some cases, such as when a password confirmation is performed to prove the information, or when the owner of the human resource support system directly inputs the information, the information may be disclosed earlier than this. In addition, the database of the human resource support system is automatically updated thereby (step S10).

Further, the determination based on the first-come-first-served order when the number of mail replies desired to be adopted among the mail replies in step S5 exceeds the capacity (steps S7 and S9) is the same as in FIG.

Also in this case, the recruitment data of the human resource support system is updated (step S10).

If the above case is selected, the user changes his / her position and performs the same steps S11 to S14 as in FIG.
Is performed.

According to this embodiment, the following effects can be expected.

(1) Basically, by using the human resource support system, low cost and speedy job recruitment can be performed based on real-time information instead of the conventional job recruitment, job recruitment, and temporary staffing advertisement. In particular, it is possible to realize an efficient job recruiting, job recruiting, and personnel providing system while reducing the burden on personnel (reducing the labor cost of management work). Also,
Both individuals and companies save on expenses and transportation costs.

(2) Particularly, in this embodiment, the communication from the human resource support system to the recruiter 1 (FIG. 3) and the human resource 2 (FIG. 1) employs e-mail communication. It is not necessary to access the homepage of the site, and it is possible to execute from application for recruitment, provision of human resources, etc. to contract execution only by e-mail communication. Since it is an e-mail, there is no need to connect to the Internet for a long time like accessing a homepage, so system usage costs can be reduced.

(3) Further, since the human resource 2 (FIG. 1) and the recruiter 1 (FIG. 3) can receive a job application request, a human resource provision request, etc. from the human resource support system by using the portable information terminal, Even if there are, you can receive requests and applications for work and human resource services from the human resources support system, so it is possible to provide a system that is advantageous for clients seeking a speedy system, contract contract workers, and temporary staffing business it can.

(4) By providing human resources support over a wide area, it is possible to collect talented human resources from all over the country and overseas.

(5) Further, since the data for human resource support is updated in real time, the reliability and certainty of the information can be improved.

FIG. 5 shows a third embodiment of the present invention.
This embodiment can also be realized in hardware with the same system configuration as in FIG.

In the human resource support system of the present embodiment, in step S1, the recruitment by the recruiter 1 is input directly or by proxy to the human resource support system (terminal 4) in a predetermined format (for example, FIG. 8.a). Accept. A search is made for a human resource or a recruiter who matches the search condition using the data of the support system (step S1). Then, FIG. A human resource list such as “a” is presented to the search requester (recruiter) (on the screen of the terminal 4 of the human resource support system), and a preferable human resource is selected from the list (step S2). At this point, the address, first name, last name, contact information, etc. are kept secret by security. After that, if you apply for a recruitment request while specifying the election, after that,
The process of step S4 in FIG. 2 is executed. The personal information protected by security is stored in, for example, steps S10 and S10.
11 indicates to the other party. It should be noted that the flowchart of the present embodiment can be executed by the personnel support system of FIG. 3 by reversing the positions of the recruiter and the personnel. In this case, FIG.
In step S1, the job recruitment search by the human resources 2 is accepted in a predetermined format directly or by proxy input to the terminal 4 '. In addition, the recruiter who matches the search condition is searched using the data of the support system. Then, the selected recruiter list is presented to the search requester (human resource) (on the screen of the terminal 4 'of the human resource support system), and a preferred recruiter is selected from the list (step S2). Thereafter, if an application for providing human resources is made while designating the selection, the process of step S4 in FIG. 4 is executed.

This embodiment is the same as the first embodiment except that the client and the recruiter are selected on the client side.
An effect similar to the form can be expected.

In the above embodiment, if the information terminals of the personnel 2 and the recruiter 1 have a TV camera function, the television interview between the personnel and the recruiter may be performed as desired. Is also possible. For example, in step S12 of each of the above flowcharts, the processing may be performed as shown in FIG.

[0065]

As is clear from the above embodiments, according to the present invention, recruitment, job seeking, and other provision of human resources efficiently proceed from request application to execution without accessing a homepage on the Internet. In addition, it is possible to respond to a recruitment request or provision of human resources in real time even while moving, thereby realizing a human resource support system that does not miss opportunities for recruitment, job hunting, and securing other human resources.

[Brief description of the drawings]

FIG. 1 is a system configuration diagram according to an embodiment of the present invention.

FIG. 2 is a flowchart showing the operation of the embodiment.

FIG. 3 is a system configuration diagram according to an embodiment of the present invention.

FIG. 4 is a flowchart showing the operation of the embodiment.

FIG. 5 is a flowchart showing the operation of one embodiment of the present invention.

FIG. 6 is an example of an application format of a job request used in the above embodiment.

FIG. 7 is a partial flowchart showing a television interview step used in the embodiment.

FIG. 8 is a format example of a personnel search and a personnel list used in the embodiment.

[Explanation of symbols]

1: Recruiter, 2: Human resources, 3: Internet, 4: Human resources support system terminal.

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06F 17/60 ZEC G06F 17/60 ZEC 13/00 630 13/00 630A

Claims (7)

[Claims] 1. A system for connecting a human resource and a recruiter using a terminal via the Internet or the like (in this specification, a human resource connected to the Internet and a recruiter's information communication device are defined as a “terminal”). In, the recruiter side terminal has a function of registering personnel information and searching for a human resource that meets the conditions, the personnel side terminal includes a mobile phone connectable to the Internet, and the recruiter side terminal The recruitment request is sent to the cell phone of the searched personnel by e-mail communication, and the cell phone of the personnel can reply to the recruiter terminal by e-mail in response to the recruitment request. A personnel support system, wherein the registered personnel information can be updated by e-mail communication using a mobile phone. 2. A system for connecting a human resource and a recruiter using a terminal via the Internet or the like, wherein the terminal on the human resource side has a function of registering recruitment information and searching for recruitment information that meets conditions. The recruiter's terminal includes a mobile phone that can be connected to the Internet, and from the human resource's terminal, sends an application for providing human resources to the searched recruiter's mobile phone by e-mail communication. It is characterized in that it is possible to reply to the personnel side terminal by e-mail communication in response to an application for providing human resources, and it is also possible to update the registered recruitment information by e-mail communication with the recruiter side mobile phone. Human resources support system. 3. A recruiter-side terminal connectable to the Internet, the function of registering personnel information, the function of retrieving personnel matching the conditions from the registered personnel information,
When the terminal of the personnel selected by the search is a mobile phone, a transmission function of requesting a recruitment by e-mail to the mobile phone via the Internet, and a response from the personnel to the recruitment request by the personnel A terminal for a human resources support system, comprising: a receiving function of receiving and receiving a telephone mail reply; and a function of updating registered contents relating to the personnel information by email communication on the personnel side. 4. A terminal on the side of a human resource that can be connected to the Internet, a function of registering job information, a function of searching for a job applicant matching conditions from the registered job information,
When the terminal of the recruiter selected by the search is a mobile phone, a transmission function for applying for the provision of human resources by e-mail to the mobile phone via the Internet, and a requisition from the recruiter for the application for provision of the human resources A human resource support system, having a receiving function of receiving and accepting an e-mail reply from a mobile phone on the participant's side, and a function of updating registered contents regarding the recruitment information by e-mail communication on the recruiter's side. Terminal. 5. When there are a plurality of the selected human resources or recruiters, and the number of those who want to be employed among the e-mail replies exceeds the capacity, the human resources to be recruited on a first-come-first-served basis or the recruitment of human resources should be employed. A function to determine the person and the personal information of the person who wants to be adopted or the information of the recruiter who wants to be selected among the e-mail replies is secured by the personnel or the recruiter. Has a function to publish to recruiters or human resources, and recruiters or human resources have given an opportunity to select any one of the above in advance, and if the above function is selected, it was decided to adopt An e-mail is sent to the information terminal such as a mobile phone or the like of a human resource or a recruiter, and if the above function is selected, the recruitment screening by the recruiter or the process of selecting the recruiter by the human resource is performed. The terminal for a human resources support system according to claim 3 or 4, wherein the terminal is set to shift to a backup. 6. The human resource support system according to claim 3, wherein when the recruitment of the human resources is determined or when the recruiter is selected, the human resource information or the recruitment information is updated. Terminal. 7. The television interview of a human resource and a recruiter as desired if the terminal of the human resource and the recruiter has a television camera function. Human resources support system.