JP2002329110A - Reservation management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a Web site for reservation management which can serve as an advertisement medium. SOLUTION: The reservation management system 10 is equipped with a reservation site database 26 in which an advertiser's ID and design information of a reservation table are stored while related to a site-developer's ID when a reservation site opening request accompanied by attribute information on an opening person is outputted from a personal computer 14, an advertisement database 25 in which advertisement information and advertiser's ID's are related and stored, a user database 27 in which site users and the site opening person's ID are related and stored, a registration data distribution part 24 which generates a reservation table 36 by reading the design information and reservation information out of the reservation site database 26, adds the advertisement information thereto, and sends them to the personal computer 16 when a request to browse the reservation table is outputted from the personal computer 16 of a site user, and a reservation processing part 23 which stores a user code in the reservation site database 26 while relating it to a specific date and time when a reservation request wherein the corresponding date and time are specified is outputted from the personal computer 16.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0101]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a reservation management system, and in particular, a small or medium-sized business or individual with little resources can easily open a Web site for reservation management and advertise the Web site. It relates to a system that can be effectively used as a medium.

[0092]

2. Description of the Related Art Recently, with the development and spread of IT technology, companies, large-scale shops, hospitals, schools, and other businesses have opened websites and provided various information and services to customers via the Internet. Offering is beginning to take place. For example, their product catalogs are posted on Web sites, and inquiries from users are answered using e-mails and electronic bulletin boards, and orders from users are directly received. In addition, websites with high customer attraction are displaying banner advertisements of many companies and are being recognized as a leading advertising medium.

[0093]

As a part of the customer service through the Internet as described above, some hospitals and English conversation schools, etc. have a reservation-only We
b. The site is set up, and users can make reservations online and check the reservation status. As a result, the user can make a reservation via the Internet anytime for 24 hours, and is relieved of the trouble of making a reservation by calling during business hours. Operators no longer need to hire dedicated telephone operators,
In addition to reducing labor costs, it will be able to expand business opportunities by differentiating itself from rivals.

However, if a Web site is to be fully operated as a business tool, a considerable cost will be required for system development and maintenance, so even if the utility itself of the online reservation system is recognized, small and medium-sized There was a reality that hospitals and study schools were not ready to introduce them. For this reason, it is anticipated that there will be a serious situation in which services are inferior to large capital companies and customers will be deprived.

On the other hand, the fact that a Web site is valuable as an advertising medium as described above is, in fact, a major Web site with many banner advertisements stuck on one side, so that advertisers are very large. It is becoming difficult to appeal to users unless a large space is secured in the most prominent place by hitting the sheets.

The present invention has been devised in order to solve the above-mentioned problems of the conventional online reservation system and advertisement system via the Internet. Even small and medium-sized businesses can easily make reservation management. The purpose of the present invention is to provide a technology that can open and operate a Web site, and make the Web site an attractive advertising medium for advertisers.

007

In order to achieve the above object, a reservation management system according to claim 1 is connected to communication terminals of a plurality of site establishers and communication terminals of site users via the Internet. Center server, the center server receives, from a communication terminal of each site establisher, attribute information of the site establisher, identification information of the advertiser,
And a reservation site storage means for storing the advertiser identification information and the reservation table design information in association with the identification information of the site establisher when a reservation site establishment request accompanied with the design information of the reservation table is output. And an advertisement information storage means for storing the advertisement information of the advertiser in association with the identification information of the advertiser, and a user registration request accompanying the information for identifying the site user from the communication terminal of the site establisher. Is output, the site user storage means for storing the site user in association with the identification information of the site establisher, and the reservation information of the site user for each site establisher, The reservation information storage means, which is stored in association with the identification information of the site, and the communication terminal of each site user, when a request for browsing the reservation table relating to a specific site creator is output, The design information in the site storage means and the reservation information in the reservation information storage means are read out to generate a reservation table, to which the advertisement information in the advertisement information storage means is added and transmitted to the site user's communication terminal. Means,
When a reservation request specifying a specific date and time indicated as reservable in the reservation table is output from the site user's terminal, the reservation information is stored by associating the identification information of the site user with the relevant date and time. Means for storing in the means.

As a result, the site creator simply informs the center server of his / her attribute information (name, address, telephone number, etc.) and the design information of the reservation table (information on the timetable, holidays, break times, etc. of the day). Thus, it is possible to easily open a reservation site in the center server. In addition, when the reservation site is opened, the identification information of the specific advertiser is registered in association with the site creator, and the advertisement information of the advertiser is completely transmitted to the communication terminal of the site user who accessed the reservation site, High advertising effectiveness can be exhibited. As a result, it can be expected that the operating cost of this reservation site will be derived from the advertising fee collected from the advertiser.

The reservation management system according to the second aspect is based on the system according to the first aspect, and further outputs a reservation request designating a specific date and time to the site establisher from the communication terminal of the site user. In this case, it is determined whether or not the reservation at the relevant date and time is possible by referring to the reservation information storage means. If the reservation is possible, the identification information of the site user is associated with the relevant date and time and stored in the reservation information storage means. A storage means is provided. In the case of claim 1, the site user himself specifies a vacant date and time from the reservation table of each reservation site transmitted from the center server. In this case, the reservation table is browsed. Instead, specify a date and time that is convenient for site users,
If there is a vacancy at the relevant date and time, a reservation can be automatically made, and the convenience for the site user can be improved.

The reservation management system according to the third aspect is based on the system according to the first or second aspect, and further outputs a browsing request for a reservation table relating to its own reservation site from a communication terminal of the site establisher. In this case, the design information in the reservation site storage means and the reservation information in the reservation information storage means are read out to generate a reservation table, and the advertisement information in the advertisement information storage means is added to this to open the site. Means for transmitting to the communication terminal of the user, and when a request for reservation specifying a specific date and time and a specific site user indicated as reservable in the reservation table is output from the terminal of the site establisher, Means for storing user identification information in the reservation information storage means in association with the corresponding date and time. As a result, it becomes possible for the site establisher to make a reservation in his or her own reservation site.
For example, when the site creator is a dentist, setting a reservation for his or her patient on behalf of the patient corresponds to this.

A reservation management system according to a fourth aspect is based on the premise of the system according to any one of the first to third aspects.
Furthermore, when a request for viewing the reservation status of a specific day relating to the own reservation site is output from the communication terminal of the site establisher,
There is provided a means for reading out the reservation information in the reservation information storage means, generating a reservation list for the relevant day, and transmitting this to the communication terminal of the site establisher. As a result, the site establisher can easily check the schedule of the specific day.

A reservation management system according to a fifth aspect is based on the system according to any one of the first to fourth aspects.
Further, when a request for browsing the registration status of the site user relating to his / her reservation site is output from the site establisher's communication terminal, the site user is searched in the site user storage means, and the site associated with the site establisher is searched. A means for generating a list of users and transmitting the list to the communication terminal of the site establisher is provided. As a result, the site creator can use this system as his or her customer management tool.

A reservation management system according to a sixth aspect is based on the premise of the system according to any one of the first to fifth aspects.
Further, the identification information of the advertiser is stored in a predetermined recording medium (CD).
-ROM or floppy (registered trademark) disk, etc.), and the recording medium includes a program for supporting input of design information of the reservation table in the communication terminal of the site establisher, It is characterized in that a program for outputting a request for opening a reservation site to a center server via the Internet is stored. By using this recording medium, the site establisher can more easily set up the reservation site. In addition, for the advertiser, by actively distributing this recording medium to the site creator, it is possible to increase the opportunity for the advertisement to be posted.

[0014] A reservation management system according to a seventh aspect is based on the system according to the sixth aspect, and further includes advertising information of the advertiser stored in the recording medium,
When a reservation site opening request is output from the communication terminal of the site establisher to the center server, the advertisement information is also transmitted to the center server together with the advertisement information and is stored in association with the identification information of the site establisher. It is stored in the means. As a result, the advertiser can store the advertisement information in the advertisement information storage means only by distributing the recording medium without having to bother accessing the center server and uploading the advertisement information.

[0015]

FIG. 1 shows an overall image of a reservation management system 10 according to the present invention. A center server 12 managed by an operator of the system 10 and a member of the system 10 are shown. PC used by many advertisers
13, a personal computer 14 used by a business operator (site creator) who establishes a reservation site in the system, and a personal computer 16 owned by a customer (site user) 15 using the business site of each business operator, Networked via 17 In addition, a mobile phone 18 having an Internet connection function possessed by each customer 15 is connected to the Internet 17 via a packet communication network 19 and a gateway server 20 of a communication carrier.

The center server 12 has a WWW (World Wid
e Web) It has a server function, a DNS server function, a mail server function, an application server function, a database server function, etc., and is configured by connecting a plurality of workstations and personal computers to a network.

FIG. 2 is a block diagram showing a main functional configuration of the system 10. The center server 12 includes an advertisement information registration unit 21, a reservation site operation unit 22, and a reservation processing unit 23.
, A registration data distribution unit 24, an advertisement database 25, a reservation site database 26, and a user database 27. Advertisement information registration unit 21, reservation site operation unit
22, the reservation processing unit 23, and the registered data distribution unit 24 are realized by the CPU of the computer constituting the center server 12 executing necessary processing according to the OS and the dedicated program. The advertisement database 25, the reservation site database 26, and the user database 27 are stored in the hard disk of the computer.

A dedicated application program for supporting the establishment of a reservation site is installed on the personal computer 14 of each business operator.
U has a registration item setting unit 28 and a reservation site opening requesting unit 29 by executing necessary processing according to the OS and the application program.

An example of using this system will be described below. First, an advertiser who intends to conduct advertising activities using this system has concluded a usage contract with the system operator, and has secured space for storing his own advertising information in the advertising database 25 Keep it. FIG. 3 shows an example of data items in the advertisement database 25.
D and other items are set for the advertisement data and the update history. Next, each advertiser uses the above-mentioned dedicated application program for supporting the establishment of the reservation site, the advertisement data, and the recording medium (CD-
ROM and FD) are procured from the system operator and distributed to customers. For example, when a car dealer is an advertiser, the CD-ROM is distributed free of charge as a promotional merchandise to businesses such as doctors, dentists, private school owners, etc., who are prospective and specialty customers.

Next, in accordance with the flowchart of FIG.
The processing procedure up to the establishment of the reservation site within 12 will be described. First, when the business operator installs the dedicated program in the CD-ROM on the personal computer 14, the registration item setting section
The WWW browser is started by 28, and as shown in FIG. 5, a template form 30 for inputting necessary information is displayed on the display of the personal computer 14 (S1).
0). Here, the information that is required to be input firstly corresponds to attribute information such as the name and name of the business, address, telephone number, FAX number, mail address, representative name, and the like. Second
First, it is required to input information on the design of the reservation table. In other words, even if a single reservation is accepted, the circumstances are different for each business operator, and some business operators can receive only one reservation per hour, while others can receive several reservations. . In some cases, you may want to divide frames by 30 or 15 minutes. In addition, business hours, break times, and holidays vary from company to company. Therefore, these conditions are set prior to the establishment of the reservation site, and a reservation table unique to the business operator is designed.

When the business operator inputs necessary items to the template form 30 via the keyboard and clicks a "send" button, a reservation site establishment requesting unit 29 is activated.
The personal computer 14 of the business is connected to the Web site of the center server 12 via the Internet 17, and a request for opening a new reservation site is made. At this time, the data entered by the operator and C
The ID of the advertiser who distributed the D-ROM is the center server
Sent to 12. In the center server 12 receiving this (S11), the reservation site operation unit 22 checks whether there is any omission in the input items (S12). Here, when it is confirmed that all the necessary items are satisfied, data on the business concerned is stored in the reservation site database 26 and the user database 27 (S13). In addition, the site creator I via the Internet 17
D, the password, and the URL of the reservation site are transmitted and displayed on the screen of the personal computer 14 (S14).

FIG. 6 shows an example of the data items in the reservation site database 26. Each item of the site creator ID, the configuration data of the reservation table, the reservation data, and the advertiser ID is set, starting with the reservation site URL. ing. FIG. 7 shows an example of data items in the user database 27. A password, a name / name, an address,
A site opener table 31 in which telephone number, FAX number, e-mail address, representative, advertiser ID, and user code are set, and each item including name and registration date with the user code first A site user table 32 is provided. The site opener table 31 and the user table 32
Linked via user code.

As described above, the data unique to each business is registered in the reservation site database 26 of the center server 12, and at the same time, a reservation site for the business is established.
It can be browsed through the Internet WWW. In addition, the business operator stores information on his or her customers (patients and students) in the site user table of the user database 27.
It becomes possible to register to 32 via the Internet 17.

Hereinafter, a processing procedure when the business operator uses his / her own reservation site will be described with reference to the flowchart of FIG. First, the business operator sets up a WWW browser on the personal computer 14 and inputs a URL for the site establisher to request browsing of the reservation site. Center server 12 receiving this
From (S20), an input box for inputting an ID and a password as a site creator is transmitted (S21),
It is displayed on the screen (not shown). Here, when the user inputs his / her ID and password, the center server receiving the ID (S22) checks whether or not the input password matches the password stored in the user database 27 (S23). ). When this authentication step is cleared, the registration data distribution unit 24 generates a Web page based on the data stored in the reservation site database 26 (S24) and transmits it to the business operator's personal computer 14 via the Internet 17 (S25). ). FIG. 9 is a layout diagram showing an example of a screen display of the personal computer 14. In addition to the display of "IT Dentistry" which is the name of the business concerned, a calendar 33 of the current month and a banner advertisement 34 of an advertiser, Tokyo Motors, And various menu buttons. The banner advertisement 34 is realized by the registered data distribution unit 24 reading out the latest advertisement data of the advertiser associated with the business operator from the advertisement database 25 and inserting it into a predetermined position when generating a Web page.

When the IT dental staff clicks the "user registration" button, the reservation processing unit 23 receiving the button (S26) transmits an input box 35 for new user registration shown in FIG. (S27). On the other hand, when the staff inputs the name of the patient and clicks the “register” button, the reservation processing unit 23 receiving this (S28) associates the name with a code (site user code), and 27 is registered (S29). This code is automatically assigned by the system 10 and includes a number identifying the business operator (for example, the leading “156”). IT dental staff gives the patient a memo describing the above code and the URL for the site user.

Thereafter, the IT dentist patient can access the IT dentist reservation site from his / her personal computer 16 via the Internet 17 and make reservations and confirmation of medical treatment. Hereinafter, a processing procedure when the patient uses the reservation site will be described with reference to the flowchart of FIG. First, the patient sets up a WWW browser on the personal computer 16, inputs a URL for the IT dental patient, and requests browsing of the reservation site. In the center server 12 receiving this (S30), the registration data distribution unit generates a public web page (S31), and the Internet 17
The data is transmitted to the patient's personal computer 16 via the PC (S32). FIG.
Is a layout diagram showing a screen display example of the personal computer 16, in addition to the display of “IT Dentist” who is the reservation site establisher, a calendar 33 of the current month, a banner ad 34 of the advertiser, and various menu buttons are arranged. I have.

Here, when the patient selects an arbitrary day on the calendar 33 and clicks the "individual reservation" button, the registration data distribution unit 24 receiving this (S33) stores it in the reservation site database 26. The appointment data and the configuration data of the appointment table are read out to generate an appointment table (S34) and transmitted to the patient's personal computer 16 (S35). FIG.
Numeral 3 is a layout diagram showing a screen display example of the personal computer 16, in which an advertiser's weekly reservation table 36 is arranged in addition to the banner advertisement 34 and various operation buttons of the advertiser. The frame displayed as “vacant” in the reservation table 36 indicates that the time slot is available at the present time. In contrast,
The frame displayed as “rest” is set in advance as a holiday or a break time at the IT dentist, and is excluded from the reservation from the beginning. A frame displayed as "reservation" indicates a time zone in which a reservation cannot be made again because there is already a promise.

Here, when the patient intends to make a reservation at 10:00 am on Saturday, April 14, the mouse pointer is overlaid on the corresponding "vacant" and clicked. Upon receipt of this, the reservation processing unit 23 transmits an authentication data input box 37 for requesting the input of the user's code and name (S37), as shown in FIG. In response, the patient enters his / her code and name from the keyboard and “reserves”
Click the button. Upon receiving this, the reservation processing unit (S
38) After confirming the legitimacy of the patient by comparing it with the site user code and name recorded in the user database 27 (S39), the reservation is performed after associating the code of the patient with the date and time of the reservation target. It is stored in the site database 26 (S40). The fact of this new reservation data registration is immediately detected by the registration data distribution unit 24, and the reservation table 36 in FIG.
The character of "reservation" is displayed on the corresponding frame in.
As a result, it is prevented that another patient repeatedly makes a reservation in the same time zone. Also, at the same time as registering the reservation information,
The reservation ticket data is transmitted from the reservation processing unit 23 of the center server 12, and from the printer connected to the patient's personal computer 16,
A reservation ticket having the following description is output. [Reservation Confirmation Form] Mr. Taro Takada We accepted the reservation as follows. April 14, 2001 (Sat) 10:00 am * Note * Please contact us if you are late or cancel. IT Dental Tel: 045- ・ ・ ・

When a patient who has made a reservation once wants to check his / her own reservation status, he or she clicks a "confirm" button on the screen shown in FIG. Registration data distribution unit 24 receiving this
Thereafter, an authentication data input box similar to that shown in FIG. 14 is displayed, and input of a code and a name is required (not shown). In response, the patient enters his / her code and name from the keyboard and clicks the "confirm" button. Upon receiving this, the registered data distribution unit 24 checks the legitimacy of the patient by comparing it with the site user code and name recorded in the user database 27, and then transmits the reservation data of the patient to the personal computer 16. . As a result, FIG.
As shown in FIG. 5, the reservation data of the patient is displayed on the screen of the personal computer 16. If the user wants to cancel the reservation, he or she clicks the "cancel" button. Upon receiving this, the reservation processing unit 23 deletes the reservation information of the patient stored in the reservation site database 26. On the other hand, when the patient clicks the “as is” button, the reservation information in the reservation site database 26 is maintained.

Next, the processing procedure when the patient clicks the "automatic reservation" button on the opening screen of FIG. 12 will be described with reference to the flowchart of FIG.
First, the reservation processing unit 23 that has received the request for automatic reservation (S50) transmits a desired reservation date and time selection form 38 as shown in FIG. 17 (S51). In contrast, the patient
Select and enter an arbitrary date and time in the desired to third desired date and time selection field, and click on the "Apply" button to request automatic reservation processing. Upon receipt of the request (S52), the authentication data input box similar to that shown in FIG. 14 is transmitted from the reservation processing unit 23, and input of a patient code and name is requested (S5).
3). On the other hand, when the patient enters his / her code and name from the keyboard and clicks the "Reserve" button,
Upon receiving this, the reservation processing unit 23 (S54) checks the code against the code and name recorded in the user database 27. Here, when the validity of the patient is confirmed (S55), the reservation processing unit 23 refers to the IT dentistry reservation information stored in the reservation site database 26 and makes a reservation at the date and time selected by the patient. It is determined whether or not is possible (S56). If there is “vacancy”, the code of the patient is associated with the date and time of the reservation target, and the reservation site database
26 (S57). When the first to third requests selected by the patient include a promise, the reservation processing unit
From 23, the reservation desired date and time selection form 38 is transmitted again together with a message such as "Please select another date and time".

The input of the reservation data can also be performed by the IT dentist who is the creator of the reservation site. For example,
When deciding the next visit day after the outpatient consultation is completed, the “reservation / rest setting” button is clicked on the opening screen for the site establisher in FIG. As a result, the reservation processing unit
From 23, a reservation table similar to that shown in FIG. 13 is transmitted and displayed on the personal computer 14 of IT Dental. Here, the dentist determines the next visit date while looking at the patient and the reservation table 36, and clicks the “empty” button at the relevant date and time. Upon receiving this, the input box 39 is transmitted and displayed on the screen as shown in FIG. In response, the dentist enters the patient's code and name from the keyboard,
Click the "Reserve" button. Upon receiving this, the reservation processing unit 23 checks the legitimacy of the patient by checking it against the code and name recorded in the user database 27,
The code of the patient and the date and time of the reservation target are stored in the reservation site database 26 after being associated with each other.

It is to be noted that, without inputting the code and name of the patient in the input box 39 of FIG.
When the button is clicked, the reservation data stored in the reservation site database 26 is rewritten by the reservation site operation unit 22, and the corresponding date and time is set to “off”. As a result, when urgent use can be made by the dentist, the specific date and time can be set to “off”, and the reservation of the patient can be avoided in advance.

When the IT dentist who is the creator of the reservation site checks the reservation status of a specific day, FIG.
After clicking on a specific day from the calendar 33 on the opening screen of to select it, the user clicks the “reservation list” button. Registration data distribution unit 24 receiving this
Searches the reservation site database 26, extracts the reservation data associated with the relevant date, and transmits it to the IT dental computer 14. As a result, as shown in FIG. 19, a reservation list 40 in which the reservation status of the day is described for each time zone is displayed on the personal computer screen of the IT dentistry. As shown, when a reservation is made in a certain time zone, the name of the patient is also displayed. For this reason, when an urgent business enters during that time zone and the reservation cannot be received, the displayed patients can be individually contacted to change the reservation date and time.

When it is desired to confirm the registration status of the patient on the side of the IT dentist, the "user list" button is clicked on the opening screen of FIG. The registration data distribution unit 24 receiving the information extracts the information of the patient associated with the IT dentistry from the user database 27 and transmits the information to the personal computer 14. As a result, a user list 41 including a combination of the code and the name of the patient is displayed on the personal computer screen of the IT dentist as shown in FIG. When the IT dental staff clicks the "Save to file" button, a message is sent from the center server 12 asking for a directory to download the patient list file. When the IT dental staff designates an appropriate directory in the hard disk of the personal computer 14 in accordance with this, the registered data distribution unit 24 transmits the patient list data converted into a general-purpose file format such as CSV or TXT.

In the above description, an example in which only one reservation item can be registered in one reservation frame has been described. However, a plurality of reservation items can be registered in one reservation frame. For example, if three dentists are stationed at IT dentistry, it will be possible to process even if three reservations are made during the same time period. "3" is set as the accommodation number (see FIG. 5). As a result, the reservation processing unit 23 counts the number of reservation cases registered for each reservation frame, displays the word “reservation” in the reservation table 36 when the third case is registered, and makes subsequent reservations. Reject.

A reservation table once set by the creator of the reservation site
To change the form 36, the user clicks the "Modify Reservation Table" button on the opening screen of FIG.
As a result, an input form similar to the template form 30 shown in FIG. 5 is transmitted from the reservation site operation unit 22 (not shown). This redesign form displays the current setting values by default, and the creator of the reservation site may change the values of the necessary portions and then click the "send" button. Receiving site operation department 22 receiving this
The reservation site database 26
Store in. Thereafter, when the registration data distribution unit 24 distributes the reservation data to the reservation site establishment person or the reservation site user, the reservation table 36 generated based on the corrected data is displayed on the screen of the personal computers 14 and 16. The Rukoto.

When the design of the reservation table 36 is changed to affect existing reservation data, it is necessary to make adjustments in advance by the reservation site establishment side. For example, there is no problem in increasing the number of accommodated frames, but when the number is reduced, there is a possibility that some users may overflow from a certain time zone. In this case, it is necessary to contact the user in advance and change the date to another day, or set the date and time when the corrected design data is applied to a large destination without reservation There is.

In this system 10, the same banner advertisement 34 is displayed on both the personal computer screen of the reservation site creator and the personal computer screen of the user as described above. When the registration data distribution unit 24 generates a distribution Web file (HTML format), the registration data distribution unit 24 refers to the reservation site database 26 to read the advertiser ID associated with the reservation site, and reads the advertiser ID from the advertisement database 25. This is realized by extracting the advertisement data of. For this reason, once the reservation site is opened using the CD-ROM distributed by an advertiser, thereafter, only the banner ad 34 of the advertiser is displayed on the personal computer screens of all persons who have accessed the reservation site. And an extremely high advertising effect can be expected. Of course, since the URL of the advertiser is linked to each banner advertisement 34, clicking on the advertiser's website can lead the reservation site creator or user to the advertiser's Web site.

The advertisement data is recorded in a CD-ROM distributed by the advertiser to the person who established the reservation site, transmitted to the center server 12 when the reservation site was established, and sent to the advertisement database 25 via the advertisement information registration unit 21. Is stored within.
In addition, the advertiser uses his / her personal computer 13 to access the Internet 17
The user can access the Web site of the center server 12 via the server and update the advertisement data at any time through the advertisement information registration unit 21.

In the above description, an example in which the reservation site user accesses the center server 12 from the personal computer 16 via the Internet 17 has been described, but from the mobile phone 18 having the Internet connection function to the mobile phone of the center server 12
You can also visit the website to make reservations and confirm reservations.

First, the user accesses the center server 12 by inputting a URL dedicated to the mobile phone from his / her mobile phone 18. As a result, the center server 12
The Web page is transmitted, and the screen shown in FIG. 21A is displayed on the display 42 of the mobile phone 18. If "1. Make a reservation" is selected here, the Web page shown in FIG. 21 (b) is transmitted, and the user is prompted to select a desired reservation date. On the other hand, when the user operates the numeric keypad of the mobile phone 18 to specify the date and selects “Send”, the reservation status of the corresponding day is listed for each time zone as shown in FIG. Is displayed.

When the cursor is placed on the item displayed as "empty" and "reservation" is selected, a "reservation" is displayed.
As shown in (a), the reservation processing unit 23 transmits a Web page requesting input of a user code and a name. On the other hand, when the user inputs his / her code and name and selects “transmission”, the reservation processing unit 23 transmits a confirmation Web page shown in FIG. If the user selects "confirm" after confirming the contents, the code of the user is registered in the reservation site database 26 after being associated with the relevant date and time and the site creator.

When the user confirms his / her reservation status from the mobile phone 18, he or she may select "2. Confirm the reservation" on the screen shown in FIG. Upon receiving this, the registration data distribution unit 24 transmits a Web page for requesting the input of the user's code and name shown in FIG. On the other hand, when the user inputs his or her code and name and selects "Send", a confirmation Web page similar to that shown in FIG. 22B is sent. At this time, if the user wishes to cancel the reservation, "cancel" may be selected.

As shown in the figure, also when browsing the reservation site via the mobile phone 18, the banner advertisement 34 of the advertiser associated with the creator of the reservation site is displayed on the display 42 of the mobile phone. .

In the above description, the dental clinic has been described as an example of the person who established the reservation site, and the patient has been described as an example of the site user. However, the present invention is not limited to this. As a combination of "reservation site establishment-user",
For example, the following are mentioned. Study Cram School-Student Beauty Salon-Customer Beauty Salon-Customer Lawyer Office-Customer Salesman-Customer Politician-Support General Company Employee-Colleague University Professor-Student General Student-Friend Instead, ordinary individuals can open a reservation site and use it as an appointment adjustment tool with others.

[0046]

According to the reservation management system of the present invention, the site creator stores his / her attribute information (name, address, telephone number, etc.) and design information of the reservation table (daily timetable, holiday, Only announcing the information about the break time, etc.) makes it possible to easily open a reservation site in the center server. In addition, when the reservation site is opened, the identification information of the specific advertiser is registered in association with the site creator, and the advertisement information of the advertiser is completely transmitted to the communication terminal of the site user who accessed the reservation site, High advertising effectiveness can be exhibited. As a result,
By applying the advertising fee collected from the advertiser to the operation cost of this reservation site, it can be expected that the site creator and the user will be able to enjoy the service free of charge.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram showing an overall image of a reservation management system according to the present invention.

FIG. 2 is a block diagram showing a main functional configuration of the system.

FIG. 3 is an explanatory diagram showing an example of data items set in an advertisement database.

FIG. 4 is a flowchart showing a processing procedure until a company (site opener) receiving a CD-ROM opens a reservation site in a center server.

FIG. 5 is a layout diagram showing a template form for making an input necessary for opening a reservation site.

FIG. 6 is an explanatory diagram showing an example of data items in a reservation site database.

FIG. 7 is an explanatory diagram showing an example of a data item in a user database.

FIG. 8 is a flowchart showing a processing procedure when a business uses its own reservation site.

FIG. 9 is a layout diagram showing a configuration example of a site establishment person opening screen.

FIG. 10 is a layout diagram showing an input box for new user registration.

FIG. 11 is a flowchart showing a processing procedure when a patient uses a reservation site.

FIG. 12 is a layout diagram illustrating a configuration example of a site user opening screen.

FIG. 13 is a layout diagram showing a configuration example of a weekly reservation table of a site establisher.

FIG. 14 is a layout diagram showing an authentication data input box for requesting input of a code and a name of a site user.

FIG. 15 is a layout diagram showing a state in which patient appointment data is displayed on the screen of the personal computer.

FIG. 16 is a flowchart showing a processing procedure when executing automatic reservation.

FIG. 17 is a layout diagram showing a reservation desired date / time selection form when executing automatic reservation.

FIG. 18 is a layout diagram showing an authentication data input box for requesting input of a code and a name of a site user.

FIG. 19 is a layout diagram showing a state where a reservation list is displayed on the personal computer screen of the site establisher.

FIG. 20 is a layout diagram showing a state where a user list is displayed on a personal computer screen of a site establisher.

FIG. 21 is a layout diagram showing a screen display example when a site user makes a reservation using a mobile phone.

FIG. 22 is a layout diagram showing a screen display example when a site user makes a reservation using a mobile phone.

[Explanation of symbols]

 10 Reservation management system 12 Center server 13 PC of advertiser 14 PC of site owner 15 Site user 16 PC of site user 17 Internet 18 Mobile phone 19 Packet communication network 20 Gateway server 21 Advertisement information registration section 22 Reservation site operation section 23 Reservation processing part 24 Registration data distribution part 25 Advertisement database 26 Reservation site database 27 User database 28 Registration item setting part 29 Reservation site establishment request part 30 Template form 31 Site creator table 32 Site user table 33 Calendar 34 Banner advertisement 35 Input box 36 Reservation table 37 Authentication data input box 38 Reservation desired date and time selection form 39 Input box 40 Reservation list 41 User list 42 Mobile phone display

Claims (7)

[Claims] 1. A center server connected to communication terminals of a plurality of site establishers and communication terminals of site users via the Internet. When a request to open a reservation site is issued with the attribute information of the creator, the identification information of the advertiser, and the design information of the reservation table, the identification information of the advertiser and the design information of the reservation table are identified by the identification of the creator of the site. A reservation site storage unit that stores the information in association with the information; an advertisement information storage unit that stores the advertisement information of the advertiser in association with the identification information of the advertiser; When a user registration request with information identifying the user is output, the site user who stores the site user in association with the identification information of the site establisher Means, reservation information storage means for storing the site user's reservation information for each site creator in association with the site creator's identification information, and a specific site creator from a communication terminal of each site user. Is output, the design information in the reservation site storage means and the reservation information in the reservation information storage means are read out to generate a reservation table. Means for adding advertisement information to the site user's communication terminal and transmitting the request when the site user's terminal outputs a reservation request specifying a specific date and time indicated as reservable in the reservation table. And a means for storing identification information of the site user in the reservation information storage means in association with a corresponding date and time. 2. When a reservation request specifying a specific date and time for a site establisher is output from a communication terminal of a site user, it is determined whether or not a reservation at the relevant date and time can be made by referring to the reservation information storage means. 2. The reservation management system according to claim 1, further comprising means for storing identification information of the site user in a case where a reservation can be made in the reservation information storage means in association with a corresponding date and time. 3. When a request to view a reservation table relating to its own reservation site is output from a communication terminal of the site establisher, the design information in the reservation site storage means and the reservation information in the reservation information storage means are transmitted. Means for reading out and generating a reservation table, adding the advertisement information in the advertisement information storage means to this and transmitting it to the communication terminal of the site establisher, and making a reservation in the reservation table from the terminal of the site establisher Means for storing the identification information of the site user in the reservation information storage means in association with the corresponding date and time when a reservation request specifying a specific date and time and a specific site user displayed as The reservation management system according to claim 1 or 2, further comprising: 4. When a reservation status browsing request for a specific day relating to its own reservation site is output from a communication terminal of a site establisher, the reservation information in the reservation information storage means is read and a reservation list of the relevant day is read. 4. The reservation management system according to claim 1, further comprising means for generating a table and transmitting the table to a communication terminal of the site creator. 5. When a request for browsing the registration status of a site user relating to his / her own reservation site is output from a communication terminal of the site establisher, the search is performed in the site user storage means, and the site establisher is notified. 5. The reservation management system according to claim 1, further comprising means for generating a list of associated site users and transmitting the list to a communication terminal of the site establisher. 6. The advertiser identification information is stored in a predetermined recording medium. The recording medium includes a program for supporting input of design information of a reservation table in a communication terminal of a site establisher, 6. The reservation management system according to claim 1, wherein a program for outputting a request for opening a reservation site from a communication terminal of the establisher to a center server via the Internet is stored. 7. The recording medium stores advertisement information of the advertiser. When a request for opening a reservation site is output from the communication terminal of the site establisher to the center server, the advertisement information is also stored. Also sent to the center server,
The reservation management system according to claim 6, wherein the advertisement management information is stored in the advertisement information storage unit in association with the identification information of the site establisher.