JP2002308441A - Delivery commodities control system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a delivery commodities control system capable of controlling the completion of commodities delivery when a receiver is absence and reducing delivery cost and allowing a receiver to easily receive delivered commodities. SOLUTION: This system is provided with a bar code reader 20 which reads the bar codes 51 and 61 of a delivered commodities exchange card 50 and a delivery ticket 60 and inputs exchange card identification information and delivery ticket identification information made to be related with each other, and a register terminal 30 in which proxy storage starting information including delivery ticket identification information of a commodities 70 to be delivered to a house which are stored by a convenience store 3 is input, and which reads the bar code 51 of the delivered commodities exchange card 50 brought by the receiver, and in which proxy storage finishing information including delivery commodities identification information of the identified commodities 70.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a delivery package management system for managing delivery packages when a recipient is absent.

[0002]

2. Description of the Related Art Conventionally, a courier company, when a recipient of a delivery package is not present, leaves a document stating that the delivery package was present at the recipient's house and raises the delivery package again to a distribution center.
The delivery baggage is managed by determining the delivery time according to the contact from the recipient and re-delivery, or by storing it and having the recipient come to pick it up. However, courier companies have the following problems. (A) The cost of bringing back the delivery baggage and redelivering it is required. (B) Since redelivery tends to be concentrated in the time zone such as nighttime, labor costs are incurred due to securing labor. (C) A space for managing the delivery luggage and a facility for managing such as a refrigerator are required. On the other hand, the recipient has the following problems. (D) Restrained for a certain period of time (morning, evening, etc.) for re-delivery. (E) You must go to a relatively long distance distribution center to receive.

[0003]

There are the following systems to solve these problems. (1) Home delivery system (see JP-A-10-245094) (2) Delivery method of home delivery (see JP-A-2000-92900) However, (1) has the following problems. (A) Equipment such as a storage for storing delivery luggage is required, and the cost of providing and maintaining the equipment is high. (B) Since there is no means for managing the delivery baggage stored in the storage unit, the delivery baggage remains stored in the storage unit unless the recipient is notified of the absence delivery. (C) Before delivery, it is necessary to check whether the storage means is empty. If the storage means is not empty, the delivery baggage must be brought back as in the conventional case. On the other hand, (2) has the following problems. (D) Other companies (convenience stores) carry out proxy storage. However, similarly, since the delivery package cannot be managed, problems such as absence slips or lost delivery package cannot be dealt with. (E) There is a possibility that the delivered package will be deposited in a convenience store other than the convenience store indicated on the absence slip. (F) The convenience store has no proof to the delivery company that delivered the parcel to the recipient.

[0004] An object of the present invention is to solve the problem when the recipient is absent.
An object of the present invention is to provide a delivery package management system that manages delivery packages until completion of delivery, reduces the cost of delivery, and enables a recipient to easily receive delivery packages.

[0005]

The present invention solves the above-mentioned problems by the following means. In addition, in order to make it easy to understand, description is given with reference numerals corresponding to the embodiment of the present invention, but the present invention is not limited to this. That is, according to the invention of claim 1, the delivery baggage (7
An association information input means (20) for associating and inputting delivery bag identification information (Db) for identifying 0) and absence slip identification (Da) for identifying an absence slip (50) to be left at the delivery destination where the delivery company is absent; And a storage agent (3, 3-1, 3-2) for storing the delivery package on behalf of the delivery company, the proxy storage start information including the delivery package identification information of the delivery package received from the delivery company ( D2) inputting proxy storage start information input means (30, 30-1, 30-)
2) and receipt request information (D
3) input, and the delivery package identification means (10, 30; 10, 30-1; 10, 30-) for identifying the delivery package from the delivery package identification information related to the absence slip identification information.
2) and proxy storage end information input means (3) for inputting proxy storage end information (D4) including the delivery package identification information of the delivery package received by the recipient from the storage agency.
0, 30-1, 30-2).

According to a second aspect of the present invention, there is provided a delivery package identification information input means (81) for inputting delivery package identification information (Db) for identifying a delivery package (70) in which a recipient is absent, and the delivery package identification information inputting means. The absence tag (50A, 50A,
Delivery bag identification information output means (83) to output to (50B)
Proxy storage start information including the delivery package identification information of the delivery package received by the storage agent (3, 3-1, 3-2) that stores the delivery package on behalf of the delivery company from the delivery company A proxy storage start information input means (30A, 30A-1, 30A-2) for inputting (D2); and a proxy storage end including the delivery package identification information of the delivery package received by the recipient from the storage agency. Proxy storage end information input means (30A, 30A-) for inputting information (D4)
1, 30A-2).

According to a third aspect of the present invention, in the delivery baggage management system according to the second aspect, agency information (Dm, D) unique to the storage agency, including location information of the storage agency.
agent information storage means (11) storing (f, Ds)
And agency information output means (8) for outputting agency information stored in said agency information storage means to said absence slip.
And 3) a delivery baggage management system.

[0008] The invention of claim 4 is the invention of claim 2 or claim 3.
And a delivery baggage information storage unit (12) storing delivery baggage information (Dc) related to the delivery baggage, and a delivery baggage information stored in the delivery baggage information storage unit. And a delivery baggage information output means (83) for outputting to the absence slip.

[0009] The invention of claim 5 is the invention of claims 2 to 4.
In the delivery baggage management system according to any one of the above items, receiving request information including delivery baggage identification information output to the absence slip by the delivery baggage identification information output means is input to identify the delivery baggage. Means (30
A, 30A-1, 30A-2).

[0010]

Embodiments of the present invention will be described below in more detail with reference to the drawings. (First Embodiment) FIGS. 1 and 2 are block diagrams showing a first embodiment of a delivery baggage management system according to the present invention. FIG. 1 shows a proxy storage start management process, and FIG. 2 shows a proxy storage end management process. As shown in FIG. 1, in the proxy storage start management process, the delivery package management system according to the first embodiment includes a home delivery company host computer 10 in which the terminal 20 with a barcode reader and the cashier terminals 30, 30-1,
By transmitting and receiving the information stored in the home delivery exchange card 50 and the delivery slip 60 via the telecommunication line 40 such as the Internet and the Internet 30-2, the convenience store 3 starts the proxy storage of the home delivery 70. Manage.

The terminal 20 with a bar code reader is carried by a delivery person of a home delivery company at the time of collection and delivery.
The terminal 20 with a barcode reader reads and modulates the information stored in the barcodes 51 and 61 of the parcel delivery card 50 and the delivery slip 60 when the recipient of the parcel 70 is absent, and modulates the radio base station. Then, the absence delivery information D1 is transmitted to the home delivery company host computer 10 via the electric communication line 40.

The cashier terminals 30, 30-1 and 30-2 are installed at cashiers of convenience stores 3, 3-1, and 3-2, and are used for settlement of merchandise sales, receipt of home delivery goods 70, and the like. The cashier terminals 30, 30-1, and 30-2 read and modulate the barcode 61 of the delivery slip 60 of the home delivery item 70 to be stored at the convenience store 3 on behalf of the home delivery company 70 via the telecommunication line 40. The proxy storage start information D2 is transmitted to the host computer 10, and a response is received from the home delivery company host computer 10.

The delivery company host computer 10 is installed in the delivery company, and has a terminal 20 with a barcode reader and cashier terminals 30, 30-1, 30 through an electric communication line 40.
-2. Delivery company host computer 10
Has a delivery management database 11 and manages the delivery status of all home delivery items. The home delivery company host computer 10 is connected to a terminal 20 with a barcode reader and cashier terminals 30, 30-1, 30- via a telecommunication line 40.
A function of receiving the absent delivery information D1 and the proxy storage start information D2 from the server 2 and transmitting response information to the cashier terminals 30, 30-1 and 30-2; and delivery slip identification information Db included in the received information D1 and D2. Is retrieved from the delivery management database 11 and the corresponding delivery status information Dj is converted and the delivery management database 11 is rewritten.

The delivery management database 11 stores delivery status information Dj, redemption card identification information Da, pickup information, and convenience store identification information D in delivery slip identification information Db.
s is stored in association with s. Delivery slip identification information Db
Includes a delivery slip number, which is a serial number assigned to all delivery slips, and a bar code 61 of the delivery slip 60.
Is the information stored in the. Delivery slip identification information Db
Is information for identifying the delivery slip 60 and at the same time is information for identifying the home delivery 70 to which the delivery slip 50 is attached. The delivery status information Dj indicates that the delivery package 70 to which the associated delivery slip identification information Db corresponds is being delivered from the delivery center to the delivery destination, and that the convenience store specific information D
This is information indicating delivery status such as delivery to the convenience store specified by s (during absent delivery), proxy storage at the convenience store specified by the convenience store specification information Ds, or delivery completed.

The exchange card identification information Da is information stored in the barcode 51 of the home delivery exchange card 50, including a serial number assigned to all home delivery exchange cards. Redemption card identification information Da
Is information for identifying the home delivery redemption card 50. Pickup information includes the sender's name, phone number, home delivery 7
0, etc., and the home delivery information Dc, the collection date, the scheduled delivery date, the size of the home delivery 70, the contract conditions, the destination code for specifying the destination area, etc., are input by the terminal 20 with a barcode reader at the time of collection. Information. The convenience store specifying information Ds is information for specifying a convenience store such as a store name, a store number, a telephone number, and a homepage address.

FIG. 3 shows a home-delivery item exchange card 50 used in this embodiment. FIG. 3 (a) is a front view, and FIG. 3 (b) is a rear view. The parcel delivery card 50 is a card to be kept at the delivery destination when the recipient of the parcel 70 is absent, and is carried by a delivery person of the parcel company at the time of delivery. As shown in FIG. 3, the parcel delivery card 50 of the first embodiment is used when the parcel 70 is stored by proxy at the convenience store 3. When the other convenience stores 3-1 and 3-2 store the information on a proxy basis, the display in the map column 54 and the convenience store specific information column 55, the bar code 51 and the magnetic stripe 53 are performed.
Home delivery redemption card 50 with different information stored in
Is used. The home delivery redemption card 50 includes a magnetic stripe 53 on the back side of the card base material 52, a fixed-form document and a barcode 51 are printed on the front surface of the card base material 52, and a map field 54 and a convenience store specific information field 55 on the back face. Is provided.

The card base material 52 is formed of a plastic such as a vinyl chloride resin, a vinyl chloride-vinyl acetate copolymer, a polyester resin, or a simple substance such as a paper material, or a combination thereof. The magnetic stripe 53
A magnetic material is applied or printed on the card base material 52,
Alternatively, it is provided by laminating or burying a magnetic material. Bar code 51 and magnetic stripe 53
Stores the convenience store specific information Ds and the redemption card identification information Da in advance.

A fixed form document is a document such as a greeting, a home delivery company name, a contact address, a homepage address, and a person in charge.
In the map column 54, a map of the vicinity of the convenience store 3 that stores the home delivery 70 on behalf of the convenience store 3 is printed. In the convenience store specific information column 55, the convenience store specific information Ds is printed.

The delivery slip 60 is attached to the home delivery 70, has a bar code 61, and displays a delivery slip number. The barcode 61 stores the delivery slip identification information Db.

As shown in FIG. 2, in the proxy storage end management process, the delivery package management system of the first embodiment uses the home delivery company host computer 10 to transmit and receive information via the cashier terminal 30 and the electric communication line 40. By doing
It manages the termination of the proxy storage of the home delivery 70 by the convenience store 3.

The cashier terminal 30 reads the bar code 51 of the home delivery exchange card 50 brought by the recipient, and transmits the exchange card identification information Da to the home delivery company host computer 10 as reception request information D3. Cash register terminal 30
Receives the delivery slip identification information Db as a response,
The slip number is displayed on the display, and the home delivery items 70, 70-1, 70-2, and 70 stored in the convenience store 3 are displayed.
From 70-3, the home delivery item 70 corresponding to the home delivery item exchange card 50 is identified. In addition, the cashier terminal 30 displays the bar code 61 of the delivery slip 60 attached to the home delivery
And sends the proxy storage end information D4 including the delivery slip identification information Db to the home delivery company host computer 10.

The home delivery company host computer 10 receives the reception request information D3 from the cashier terminal 30, and transmits the delivery slip identification information Db to the cashier terminal 30 as a response. Also, the home delivery company host computer 10 has a cashier terminal 30.
When the proxy storage end information D4 is received from, the delivery status information Dj is converted to “delivered”.

FIGS. 4 and 5 are flowcharts showing a first embodiment of the delivery package management system according to the present invention. FIG. 4 shows a proxy storage start management process, and FIG. 5 shows a proxy storage end management process. As shown in FIG. 4, when the recipient of the delivery package 70 is absent, a step (hereinafter “S”) is performed.
And ) 110, S120, S130, the first
The delivery package management system according to the embodiment starts a proxy storage start management process.

In step S121, the terminal 20 with a barcode reader inputs the exchange card identification information Da, the convenience store identification information Ds for identifying the convenience store 3, and the delivery slip identification information Db as the absence delivery information D1. The terminal 20 with a barcode reader is a home-delivery exchange card 50 on which a map or the like of the convenience store 3 that is in charge of proxy storage of the district including the delivery destination is displayed.
Is input by reading the barcode 51 of the delivery slip 60 attached to the delivery baggage 70 in which the recipient is absent and the recipient. The input absence delivery information D1 is transmitted to the home delivery company host computer 10 (S122), and the terminal 20 with the barcode reader ends the proxy storage start management process (S123). The home delivery redemption card 50 that has been read is posted to a post box at the recipient's home.

In step S111, the home delivery company host computer 10 receives the absence delivery information D1 transmitted from the terminal 20 with a barcode reader, and outputs the absence delivery information D1.
Is searched in the delivery management database 11, and the delivery status information Dj is converted during the absence delivery, and the exchange card identification information Da and the convenience store identification information Ds are stored in association with each other (S1).
12).

In S131, the cashier terminal 30 checks the delivery slip identification information Db and the convenience store identification information Db.
s is input as proxy storage start information D2. The home delivery 70 in which the recipient is absent is brought into the convenience store 3 together with the delivery slip 60. The cashier terminal 30 performs input by reading the barcode 61 of the delivery slip 60 attached to the brought home delivery 70. Cash register terminal 30
Sends the input proxy storage start information D2 to the home delivery company host computer 10 (S132).

In S113, the home delivery company host computer 10 receives the proxy storage start information D2 transmitted from the cashier terminal 30. Delivery company host computer 1
0 indicates that the delivery slip identification information Db included in the proxy storage start information D2 is searched in the database 11, and the convenience store identification information D stored in the database 11 is stored.
s and the convenience store specifying information Ds included in the proxy storage start information D2 are determined.
If they match (the convenience store displayed on the home delivery redemption card 50 and the convenience store brought in with the delivery 70 match), the home delivery company host computer 10 outputs the information AC indicating that it is normal.
C is transmitted (S115), the delivery status information Dj is converted from absent delivery to proxy storage (S116), and the proxy storage start management process ends (S118). If they do not match, the home delivery company host computer 10 transmits the convenience store identification information Ds stored in the delivery management database 11 (S117), and repeats the same processing from S113.

In S133, the cashier terminal 30 executes S1
In step 15 or S116, the information transmitted from the home delivery company host computer 10 is received. Information AC indicating normal
When C is received, the cashier terminal 30 ends the proxy storage start management processing (S134, S136). When the convenience store specific information Ds is received, the cashier terminal 30 displays an error message and the convenience store specific information Ds (S135), and ends the proxy storage start management processing (S136). At this time, home delivery 70
Is brought into another convenience store 3-1 specified by the displayed convenience store specifying information Ds, and the cashier terminal 30-1 performs the same processing (S140).
To S146).

As shown in FIG. 5, the convenience store 3 in which the recipient is displayed on the home delivery card 50 is displayed.
Bring home delivery redemption card 50 to S21
At 0, S220, the delivery baggage management system of the first embodiment starts a proxy storage end management process.

In S221, the cashier terminal 30 of the convenience store 3 reads the barcode 51 of the home delivery redemption card 50 brought by the recipient to input the reception request information D3 including the redemption card identification information Da. The cashier terminal 30 transmits the input reception request information D3 to the home delivery company host computer 10 (S22).
2).

In S211, the home delivery company host computer 10 receives the reception request information D3 transmitted from the cashier terminal 30 in S222, and stores the exchange card identification information Da included in the reception request information D3 in the delivery management database 11. A search is made (S212), and the corresponding delivery slip identification information Db is transmitted to the cashier terminal 30 (S213).

In S223, the cashier terminal 30 receives the delivery slip identification information Db transmitted from the home delivery company host computer 10, displays the delivery slip number included in the delivery slip identification information Db on a display, and displays the delivery slip ID. Barcode 6 of delivery slip 60 with number printed
A request to read 1 is displayed (S224).

In S225, the cashier terminal 30 checks the bar code 61 of the delivery slip 60 attached to the home delivery item 70 specified by the delivery slip number displayed on the display.
Is read, and the delivery slip identification information Db is input. At this time, if the input delivery slip identification information Db is different from the delivery slip identification information Db received in S223,
Proceeding to 224, the cashier terminal 30 displays a message requesting reading again. If they are the same, the cashier terminal 30 sends the proxy storage end information D including the input delivery slip identification information Db.
4 to the home delivery company host computer 10 (S22
6), the cashier terminal 30 ends the proxy storage end management processing (S227). The processed home delivery item 70 is handed to the recipient who brought the home delivery item exchange card 50, and the home delivery item exchange card 50 is stored in the convenience store 3.

In S214, the home delivery company host computer 10 receives the proxy storage end information D4 transmitted from the cashier terminal 30 in S226. The home delivery company host computer 10 stores the delivery slip identification information Db included in the received proxy storage end information D4 in the delivery management database 11
And converts the corresponding delivery status information Dj to delivery completed (S215), and ends the proxy storage end management process (S215).
216).

As described above, according to the present embodiment, the home delivery company host computer 10 includes the absence delivery information D1 and the proxy storage start information sent from the terminal 20 with the barcode reader and the cashier terminals 30, 30-1, 30-2. By receiving the D2, the reception request information D3, and the proxy storage end information D4, the delivery service 70 manages the delivery service 70 until the delivery is completed. Therefore, the delivery company can know the location of the delivery service 70 at any time, and secure the delivery service 70. Can be delivered to the recipient. In particular, when handing out the home delivery 70 to the recipient, the cashier terminal 30 must read the bar code 51 of the home delivery redemption card 50 and identify the corresponding home delivery 70, so that the reception request information D3 is received. , It became possible to grasp the delivery completion without fail. In addition, the home delivery company can reduce the delivery cost by storing the home delivery material 70 on behalf of the convenience store 3. Further, the home delivery company confirms whether the convenience store 3 displayed on the home delivery item exchange card 50 matches the convenience store 3 where the home delivery item 70 is deposited, and thereby the home delivery company is surely displayed on the home delivery item exchange card 50. It is now possible to deposit home delivery items 70 at the convenience store 3.

The convenience store 3 certifies that the parcel 70 has been delivered to the recipient by storing the parcel exchange card 50 brought in.
With the number of the home delivery card 50, it is possible to certify the number of cases where proxy storage was performed, and obtain a fee for the proxy storage from the home delivery company. Convenience store 3
As a result, the ability to attract customers has increased as a result of the visitor's visit to the store, and it has become possible to increase sales. Recipients can use the convenience store 3 at their convenience store 3 anytime during the opening hours.
0 can be received, and the location can be known from the map of the home delivery item exchange card 50, so that the home delivery item 70 can be easily received without any trouble.

(Second Embodiment) FIG. 6 is a block diagram showing a delivery baggage management system according to a second embodiment of the present invention. In each of the embodiments described below, portions that perform the same functions as those in the above-described embodiments will be denoted by the same reference numerals, and redundant description will be omitted as appropriate. As shown in FIG.
In the delivery baggage management system according to the second embodiment, a home delivery company host computer 10A is stored in a delivery slip 60 via the issuing system 20A and the cashier terminals 30, 30-1, 30-2 and the like via the electric communication line 40. By transmitting and receiving the delivery slip identification information Db and the like and issuing the home delivery redemption card 50A, the convenience stores 3, 3-1,
The proxy storage of the home delivery 70 according to 3-2 or the like is managed.

The issuance system 20A is carried by a delivery person of a home delivery company at the time of collection and delivery. The issuing system 20A includes a barcode reader 21A, a data transmitting / receiving unit 22A, and a thermal printer unit 23A, and issues a home delivery redemption card 50A. Barcode reader 21A
Reads the barcode 61 of the delivery slip 60 and inputs the delivery slip identification information Db. The data transmitting / receiving unit 22A
The delivery slip identification information Db input by the barcode reader 21A is transmitted as the absence delivery information D1 to the home delivery company host computer 10A, and as a response, information necessary for issuing the home delivery redemption card 50A is received.

The thermal printer section 23A performs a card issuing process. Delivery item exchange card 5 received from delivery company host computer 10A by data transmission / reception unit 22A
The information necessary for issuance of the 0A, the stored fixed name document such as the name of the person in charge and the contact information of the home delivery company, the delivery date and time, etc., are printed on the card base material 52A by a thermal method, and the home delivery item exchange card 50A (described later) 7 (see FIG. 7). The thermal printer unit 23A prints the delivery slip identification information Db input by the barcode reader 21A as a barcode 51A on the card base material 52A.

The delivery company host computer 10A includes a delivery management database 11 and an agency storage database 1
2 is provided. Delivery company host computer 10A
Receives the absence delivery information D1 from the issuing system 20A, specifies the optimal convenience store 3 for storing the delivery package 70 on behalf of the delivery baggage 70, and specifies the home delivery redemption card 50A.
Is transmitted to the issuing system 20A. The agency store database 12 is a display showing information such as convenience store specific information Ds, a delivery destination code included in the area in charge of agency storage, delivery slip identification information Db of the parcel stored at the agency, and the latest advertisement and special sale. Information Df and map information Dm, which is image information of peripheral maps such as convenience stores 3, 3-1, and 3-2, are stored in association with each other. Each piece of information linked to the convenience store specific information Ds is rewritable.

The cashier terminal 30A reads the bar code 51A of the home delivery exchange card 50A brought by the recipient, displays the delivery slip number included in the input delivery slip identification information Db, and is stored in the convenience store 3. The delivery item 70 corresponding to the delivery item exchange card 50A is specified from the delivery items 70, 70-1, 70-2, 70-3, and the like.

FIG. 7 is a front view showing the home-delivery item exchange card 50A used in this embodiment. The parcel delivery card 50A has a fixed form document, delivery date and time, parcel information Dc and a barcode 51A on the printing surface of the card base material 52A.
Are printed, and a map column 54A, a convenience store specific information column 55A, and a display information column 56A are provided.
The home delivery item exchange card 50A is provided with each column by being printed on the card base material 52A by the issuing system 20A when the recipient of the home delivery item 70 is absent, and is issued. The barcode 51A stores delivery slip identification information Db attached to the home delivery 70. The card base material 52A is a coating type recording paper having a structure that thermally develops a color, and is carried by a delivery person of a home delivery company at the time of delivery. The map column 54A, the convenience store specific information column 55A, and the display information column 56A include the issuing system 20A.
Is a column in which the map information Dm, the convenience store identification information Ds, and the display information Df received from the home delivery company host computer 10A are printed.

FIGS. 8 and 9 are flowcharts showing a second embodiment of the delivery package management system according to the present invention. FIG. 8 shows a proxy storage start management process, and FIG. 9 shows a proxy storage end management process. As shown in FIG. 8, when the recipient of the delivery package 70 is absent, S310, S330
At 0, S340, the delivery baggage management system of the second embodiment starts a proxy storage start management process.

In S331, the issuing system 20A
Reads the barcode 61 of the delivery slip 60 attached to the delivery baggage 70 where the recipient is absent by the barcode reader 21A, and inputs the delivery slip identification information Db as the absence delivery information D1. The issuing system 20A transmits the absence delivery information D1 to the home delivery company host computer 10A by the data transmission / reception unit 22A (S332).

In S311, the home delivery company host computer 10A receives the absence delivery information D1 including the delivery slip identification information Db from the issuing system 20A. The received delivery slip identification information Db is searched in the delivery management database 11 (S312), and the home delivery information Dc and the delivery destination code are read. The home delivery company host computer 10A searches for this delivery destination code in the agency storage database 12, and
Among the plurality of convenience store specifying information Ds in charge of proxy storage of the delivery destination code, the convenience store specifying information Ds having the smallest number of associated delivery slip identification information Db (the number of home delivery items stored by proxy) and this The display information Df and the map information Dm corresponding to the convenience store specific information Ds are read.

In S313, the home delivery company host computer 10A converts the delivery status information Dj corresponding to the delivery slip identification information Db to the convenience store 3 specified by the convenience store specifying information Ds during the absence delivery,
The read home delivery information Dc, convenience store identification information Ds, display information Df, and map information Dm are transmitted to the issuing system 20A (S314).

In S333, the issuing system 20A
From the home delivery company host computer 10A
, The convenience store specific information Ds of the convenience store 3, the display information Df, and the map information Dm. The issuing system 20A uses the thermal printer unit 23A to transmit the information Dc, Ds, Df, D
The m, the fixed form document, and the delivery date and time are printed on the card base material 52A, a card issuance process is performed (S334), and the proxy storage start management process ends (S335). The issued home delivery redemption card 50A is posted to a post box of the recipient's home.

The cashier terminal 30A and the cashier terminal 30A-1
Performs the same process as the proxy storage start management process of the cashier terminal 30 and the cashier terminal 30-1 in the first embodiment in the proxy storage start management process.

The home delivery company host computer 10A performs the same processing as the home delivery company host computer 10 from S113 to S118 in the first embodiment.
The proxy storage start management process ends (S315 to S32).
0).

As shown in FIG. 9, when the recipient brings the home delivery card 50A to the convenience store 3 displayed on the home delivery card 50A, the receiver returns to S.
In 410 and S420, the delivery baggage management system of the first embodiment starts a proxy storage end management process.

In S421, the cashier terminal 30A of the convenience store 3 inputs the delivery slip identification information Db by reading the bar code 51A of the home delivery redemption card 50A brought by the recipient. Cash register terminal 30A
Displays on the display a request to read the delivery slip number included in the delivery slip identification information Db and the barcode 61 of the delivery slip 60 on which the delivery slip number is printed (S422). The cashier terminal 30A thereafter performs the same processing as S225 to S227 of the first embodiment, and ends the proxy storage end management processing (S423 to S425).

The home delivery company host computer 10A performs the same processing as the home delivery company host computer 10 from S214 to S216 in the first embodiment, and ends the proxy storage end management process (S411 to S413).

As described above, according to the present embodiment, in addition to the effect of the first embodiment, before bringing the delivery baggage 70 to the convenience store 3, the delivery company sets a convenience store suitable for proxy storage in advance. Since the inquiry is made to the host computer 10A, it is possible to reduce the cost for dealing with the case where there is no free space for the proxy storage in the convenience store 3. In addition, since the home delivery company issues the home delivery card 50A, the on-time information such as special sale information is displayed on the home delivery card 50A, so that the cost of delivery can be reduced from the advertisement income. It has become possible. On the other hand, the recipient can determine the urgency to receive the parcel 70 from the parcel delivery card 50A, such as the name of the sender, the contents of the parcel, the delivery date, and the like. It is also possible to tell.

(Modifications) Various modifications and changes are possible without being limited to the above-described embodiments, and these are also within the equivalent scope of the present invention. For example, in each embodiment, the delivery company host computer 10, 10A
May display a warning if the proxy storage end information D4 is not received for a certain period of time after receiving the proxy storage start information D3. Recipient is home delivery redemption card 50, 50A
You can address issues such as not receiving or forgetting the recipient.

In each embodiment, the home delivery company host computers 10, 10A may be workstations installed at distribution centers. In addition, a host computer installed at the delivery company and a workstation installed at the distribution center cooperate with each other.
The same effect can be obtained even if the function of OA is fulfilled.

In the first embodiment, the terminal 20 with a barcode reader transmits information to the home delivery company host computer 10, but the terminal 20 with a barcode reader accumulates information, and after delivery, the distribution center workstation. For example, the information may be transmitted.

In the first embodiment, the home delivery redemption card 50 includes an IC chip, and the terminal 20 with a barcode reader transmits the exchange card identification information D from the IC chip.
A reader / writer that can read a may be used.

In the second embodiment, as shown in FIG. 10, a home delivery exchange card 50B is used in place of the home delivery exchange card 50A, and information is rewritten by a rewritable card printer instead of the thermal printer unit 23A. May go. FIG. 10A is a front view of the home delivery object exchange card 50B, and FIG. 10B is a rear view. The parcel delivery card 50B is a card base material 5
2 is provided with a magnetic stripe 53B and a rewritable display section 57B on the back side, and a fixed form document is printed on the front side.

The rewritable display section 57B performs display by generating a contrast from the difference in transition temperature, and the content is rewritable. Rewritable display unit 5
7B, when the recipient of the home delivery 70 is absent, the contents are rewritten by the rewritable card printer, and the delivery date and time column, the map column 54B, the convenience store specific information column 55B, the display information column 56B, and the home delivery information column 58B
Is provided. The home delivery information column 58B contains home delivery information Dc.
Is a column for displaying.

The home delivery item exchange card 50B is used for home delivery 7
When the receiver 0 is absent, the delivery slip identification information Db is stored in the magnetic stripe 53B, and the rewritable display unit 57
The map information Dm, the display information Df, the convenience store identification information Ds, and the home delivery information Dc are output to each part of B,
The contents are rewritten, and perform the same operation as the home delivery redemption card 50A of the second embodiment. Since the home delivery card 50B can be reused, the cost can be further reduced in addition to the effects of the second embodiment. Further, instead of the thermal printer unit 23A, the home delivery card 50A may be issued by printing using a sublimation transfer printer, an ink jet printer, or a thermal transfer printer.

In the second embodiment, when issuing a home delivery redemption card 50A, the issuing system 20A
The issuing system 20 is not referred to the home delivery company host computer 10A for a convenience store that performs proxy storage.
A may specify the information by inputting the convenience store specifying information Ds of the convenience store 3.

In the second embodiment, the issuing system 20
A may print the delivery slip number included in the read delivery slip identification information Db on the thermal coloring card. In the proxy storage end management process, the home delivery item 70 can be specified without the cashier terminal 30 displaying the delivery slip number.

In the second embodiment, the issuing system 20
A includes a touch panel, the home delivery company host computer 10A transmits convenience store identification information Ds of a plurality of convenience stores suitable for proxy storage to the issuing system 20A, and the issuing system 20A uses the touch panel to handle proxy storage. The store may be specified. Delivery efficiency can be improved by selecting a convenience store to be stored by proxy from a plurality of convenience stores.

[0064]

As described above in detail, according to the first aspect of the present invention, the delivery baggage is delivered by various information input by the association information input means, the proxy storage start information input means, and the proxy storage end information input means. Because it manages until completion, it has become possible to reliably deliver the package to the recipient. In addition, the delivery company can reduce the delivery cost by storing the delivery luggage at the storage agency. Furthermore, before bringing the delivery package to the storage agent, the delivery agent can determine in advance the storage agent suitable for the agent storage from the agent storage start information, etc. Cost can be reduced. Custody agencies have been able to increase their ability to attract customers and increase sales as the recipients come to the store. Recipients can now pick up at their local storage agents anytime during opening hours.

According to the second aspect of the present invention, in addition to the same effect as the first aspect of the present invention, the delivery package identification information output means for outputting the delivery package identification information input by the delivery package identification information input means to the absence slip is provided. In order to prepare, the absence slip and the delivery baggage are identified by the same information, so that management can be facilitated.

According to the third aspect of the present invention, in addition to the effect of the second aspect of the present invention, since the agency information output means for outputting agency information to the absence slip is provided, the delivery company can, for example, save the special sale information You can display it on a slip and earn advertising revenue,
The cost of delivery can be reduced. In addition, since the recipient can know the location on the map around the storage agent outputted on the absence slip, it is possible to easily pick up the delivery luggage without any trouble.

According to the invention of claim 4, in addition to the effect of the invention of claim 2 or claim 3, the delivery baggage information output means for outputting the delivery baggage information to the absence slip is provided, so that the recipient can use the absence slip. From the display, it was possible to judge the urgency of receiving, and it was also possible to thank the sender first.

According to the fifth aspect of the present invention, in addition to the effects of any one of the second to fourth aspects of the present invention, when the delivery baggage is delivered to the recipient, the delivery baggage is always recognized by the delivery baggage identification means. Since the request information is input, the delivery company can surely grasp the completion of the delivery.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a proxy storage start management process in a first embodiment of a delivery package management system according to the present invention.

FIG. 2 is a block diagram showing a proxy storage end management process in the first embodiment of the delivery package management system according to the present invention.

FIGS. 3A and 3B are a front view and a rear view, respectively, showing a home delivery redemption card used in the first embodiment of the delivery package management system according to the present invention.

FIG. 4 is a flowchart showing a proxy storage start management process in the first embodiment of the delivery package management system according to the present invention.

FIG. 5 is a flowchart showing a proxy storage end management process in the first embodiment of the delivery package management system according to the present invention.

FIG. 6 is a block diagram showing a second embodiment of the delivery package management system according to the present invention.

FIG. 7 is a front view showing a home-delivery item exchange card used in the second embodiment of the delivery package management system according to the present invention.

FIG. 8 is a flowchart showing a proxy storage start management process in the delivery package management system according to the second embodiment of the present invention.

FIG. 9 is a flowchart showing a proxy storage end management process in the first embodiment of the delivery package management system according to the present invention.

FIG. 10 is a front view and a rear view showing a home delivery redemption card used in a variation of the delivery package management system according to the present invention.

[Explanation of symbols]

Da Redemption card identification information Db Delivery slip identification information Dc Delivery item information Dj Delivery status information Ds Convenience store specific information Df Display information Dm Map information 3,3-1,3-2 Convenience store 10,10A Delivery company host computer 11 Delivery management Database 12 Agency store database 20 Terminal with barcode reader 20A Issuing system 30, 30-1, 30-2, 30A, 30A-1, 30
A-2 cashier terminal 40 telecommunication line 50, 50A, 50B home delivery exchange card 51, 51A barcode 60 delivery slip 61 barcode 70, 70-1, 70-2, 70-3 home delivery

Claims (5)

[Claims] 1. An association information input means for associating and inputting delivery bag identification information for identifying a delivery package whose recipient is absent and identification information for an absent slip to be left to a delivery destination where the delivery company is absent, Proxy storage start information input means for a storage agent that stores the delivery package on behalf of a delivery company to enter proxy storage start information including the delivery package identification information of the delivery package received from the delivery company, and the absence slip Receiving request information including identification information; and a delivery baggage identification means for identifying the delivery package from the delivery package identification information associated with the absence slip identification information; and the delivery received by the recipient from the storage agent. A delivery storage end information input unit for inputting storage end information including the delivery delivery identification information of the package; 2. A delivery package identification information input means for inputting delivery package identification information for identifying a delivery package in which a recipient is absent, and a delivery trader inputs delivery package identification information input by said delivery package identification information input means. Delivery bag identification information output means for outputting an absent slip to be left to an absent delivery destination; and the delivery bag identification information of the delivery package received from the delivery company by a storage agent storing the delivery package instead of the delivery company. Proxy storage start information input means for inputting proxy storage start information including: and proxy storage end information for inputting proxy storage end information including the delivery package identification information of the delivery package received by the recipient from the storage agency. A delivery package management system comprising an input unit; 3. The delivery baggage management system according to claim 2, wherein: agency information storage means for storing agency information unique to the storage agency, including location information of the storage agency; A delivery baggage management system comprising: agency information output means for outputting agency information stored in agency information storage means to the absence slip. 4. The delivery baggage management system according to claim 2, wherein the delivery baggage information storage unit stores delivery baggage information related to the delivery baggage, and the delivery baggage information storage unit stores the delivery baggage information storage unit. And a delivery baggage information output means for outputting delivery baggage information to the absence slip. 5. One of claims 2 to 4
In the delivery baggage management system described in the paragraph, receiving request information including delivery baggage identification information output to the absence slip by the delivery baggage identification information output unit is provided, and a delivery baggage identification unit for identifying the delivery baggage is provided. Characterized delivery baggage management system.