JP2002297721A - System and program for notifying finish of delivery - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reduce a burden on a sender of filling a delivery slip, and a burden on a delivery service company for notification, and to make the sender informed easily and immediately of finish of delivery. SOLUTION: This system is provided with a storage part 12 for storing information including a name, an electronic mail address De and the like to correspond to a user ID number Dn, a register terminal 30 for inputting reception information including a delivery slip identifying information Dh and the user ID number Dn, a mobile terminal 40 for inputting delivery finish information including the delivery slip identifying information Dh, a control part 11 for retrieving the user ID number Dn input as the reception information, together with the delivery slip identifying information Dh, to read out the user information corresponding thereto, and a communication part 13 for outputting delivery finish notifying information to the electronic mail address De included in the user information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a delivery completion notification system and a delivery completion notification program for notifying a shipper of a delivery package of the completion of delivery.

[0002]

2. Description of the Related Art Conventionally, a consignor inputs information such as a slip number to identify a package to be delivered to a terminal connected to the Internet to determine whether or not the package has been delivered to the recipient. Had been confirmed. However, the shipper
After accessing the homepage of the delivery service company and entering the slip number etc., you have to wait for the response,
There is a problem that the shipper is burdened. To solve this problem, there is a delivery completion notification system by postal mail parcel. In this system, a part of the application copy slip is a postcard for business communication, and when the delivery is completed, the business communication column is mailed to the shipper, and the gift delivery to the addressee in the business communication column Notify that has been completed.

[0003] However, the delivery completion notification system by postal mail parcel has the problem that it takes time and effort to deliver the postcard to report it to the consignee. In addition, there is a problem that lacks immediacy because it takes time to mail the notification. Further, there is a problem that the address of the consignor must be written on the delivery slip, which burdens the consignor.

[0004] It is an object of the present invention to reduce the burden of a shipper who fills out a delivery slip and the burden of notification to a delivery service company, so that the shipper can easily and immediately know the completion of delivery. System and a delivery completion notification program.

[0005]

The present invention solves the above-mentioned problems by the following means. In addition, in order to make it easy to understand, description is given with reference numerals corresponding to the embodiment of the present invention, but the present invention is not limited to this. That is, according to the invention of claim 1, personal information including a name and contact information and predetermined personal identification information (Dn)
Personal information storage means (12) for storing the delivery information, delivery package identification information (Dt) for identifying the delivery package, reception information input means (30) for linking and inputting the personal identification information, Delivery completion information input means (40) for inputting delivery completion information including package identification information, and corresponding to the personal identification information input by the reception information input means linked to the delivery package identification information included in the delivery completion information Personal information reading means (12) for reading personal information to be read from the personal information storage means, and delivery completion notification information including the delivery package identification information to a contact included in the personal information read by the personal information reading means. And a delivery completion notification information output means (13) for outputting.

According to a second aspect of the present invention, in the delivery completion notification system according to the first aspect, the personal information storage means includes:
The delivery completion notification system is characterized by storing an e-mail address (De) and / or a FAX number.

[0007] The third aspect of the present invention is the first or second aspect.
Wherein the personal information storage means stores a credit reference number (Dc).

According to a fourth aspect of the present invention, there is provided a program for executing a computer for notifying the completion of delivery of a delivery package, comprising: personal information including a name and a contact address; A personal information storage procedure (S202) for storing identification information in association with each other, a delivery package identification information for identifying a delivery package, and a reception information input procedure (S301) for inputting the personal identification information in association with each other; A delivery completion information input procedure (S401) for inputting delivery completion information including identification information, and an individual corresponding to the personal identification information input in the reception information procedure linked to the delivery package identification information included in the delivery completion information. The personal information reading procedure for reading the information (S207) and the contact information included in the personal information read in the personal information reading procedure are sent to the contact information. Delivery completion notification information output procedure to output a delivery completion notification information including delivery baggage identification information (S20
8) is a delivery completion notification program.

[0009]

Embodiments of the present invention will be described below in more detail with reference to the drawings. (Embodiment) FIG. 1 is a block diagram showing an embodiment of a delivery completion notification system and a delivery completion notification program according to the present invention. The delivery completion notification system according to the present embodiment includes a host computer 10, a shipper terminal 20, and a cashier terminal 3.
0 and the portable terminal 40 communicate via an electric communication line 80 such as the Internet to notify the consignor of the completion of delivery of the delivery package.

[0010] The host computer 10 is a terminal connected to the telecommunication line 80 and installed in a delivery service company, and manages the delivery status of all delivery packages. The host computer 10 includes a control unit 11, a storage unit 1,
2 and a communication unit 13. The control unit 11 is connected to the storage unit 12, the communication unit 13, and the like, and controls the overall operation of the host computer 10. The control unit 11 performs user registration by assigning a user ID number Dn to user information in the delivery management database DB1 and the user management database DB2, searches the delivery management database DB1 and the user management database DB2, reads information, and the like. The storage unit 12 stores information necessary for processing of the control unit 11, such as a program. The storage unit 12 stores the delivery management database DB1 and the user management database D
B2 is stored.

FIG. 2 is a diagram for explaining the delivery management database DB1 and the user management database DB2. The delivery management database DB1 stores delivery slip identification information Dh.
, Delivery status information Dj, delivery package information Dt, and the like. The delivery slip identification information Dh includes all delivery slips 5
A slip number which is a serial number printed on 0 is included. The delivery slip identification information Dh identifies the delivery slip 50 and the delivery package to which the delivery slip 50 is attached. The delivery status information Dj indicates that the delivery package identified by the delivery slip identification information Dh is being transferred to the business office, has been dispatched from the business office,
This is information indicating a delivery status such as delivery to the recipient. The delivery luggage information Dt is information input by the cashier terminal 30, the mobile terminal 40, or the like at the time of collection, such as a collection date, a scheduled delivery date, a size of a delivery package, a contract condition, a delivery destination code specifying a delivery destination area, and the like. . User management database DB2
Associates the user information with the user ID number Dn. The user information is information for identifying the shipper, such as a name, an address, a telephone number, a contact telephone number, an e-mail address De, a credit card number Dc, and the like. User I
The D number Dn is a code for identifying a shipper, and is a combination of letters, numbers, and the like.

As shown in FIG. 1, the communication unit 13 modulates information to be transmitted so as to be put on a telephone line 80,
Information is transmitted and received by demodulating the information received via the telephone line 80. The communication unit 13 is the shipper terminal 2
0, an input / output device of the host computer 10 that receives information transmitted from the cashier terminal 30 and the portable terminal 40, inputs the information to the host computer 10, and transmits information to the shipper terminal 20 and the cashier terminal 30.

The shipper terminal 20 is a terminal that can be used by the shipper, and is connected to the telecommunication line 80. The shipper terminal 20 is used when the shipper makes a user registration with a delivery service company. The unloader terminal 20 includes the control unit 2
1, a storage unit 22, a communication unit 23, a display 24, a keyboard 25, and the like. The control unit 21 includes the storage unit 2
2. Communication unit 23, display 24 and keyboard 25
Are connected to control the overall operation of the shipper terminal 20.
The storage unit 22 stores information necessary for the processing of the control unit 21, such as a program. The communication unit 23 modulates information to be transmitted so as to be put on the telephone line 80, and demodulates data received via the telephone line 80,
Send and receive information. The communication unit 23 transmits registration information requesting user registration to the host computer 10 and receives the user ID number Dn from the host computer 10.

The cashier terminal 30 is installed at a cashier at a convenience store and is connected to an electric communication line 80.
The cashier terminal 30 is used for settlement of sale of goods, reception of delivery luggage, and the like. The cashier terminal 30 includes a control unit 31, a storage unit 3,
2, a communication unit 33, a display 34, a keyboard 35, a barcode reader 36, and the like. Control unit 31
Is connected to the storage unit 32, the communication unit 33, the display 34, the keyboard 35, the barcode reader 36, and the like, and controls the overall operation of the cashier terminal 30. The storage unit 32 stores information necessary for the processing of the control unit 31, such as a program. The communication unit 33 transmits and receives information by modulating the information to be transmitted on the telephone line 80 and demodulating data received via the telephone line 80. The communication unit 33 transmits reception information to the effect that the delivery package has been received to the host computer 10.

The portable terminal 40 is carried by a person in charge of collection and delivery of a delivery service company at the time of collection and delivery. The mobile terminal 40 includes a control unit 41, a storage unit 42, a communication unit 43,
A display 44, a keyboard 45, a barcode reader 46 and the like are provided. The control unit 41 is connected to the storage unit 42, the communication unit 43, the display 44, the keyboard 45, the barcode reader 46, and the like, and controls the overall operation of the mobile terminal 40. The storage unit 42 stores the control unit 4 such as a program.
Information necessary for the processing of step 1 is stored. Communication unit 43
Transmits and receives information by modulating the information to be transmitted on the telephone line 80 and demodulating data received via the telephone line 80. The communication unit 43
The delivery completion information to the effect that delivery of the delivery package has been completed is transmitted to the host computer 10 via the wireless base station and the telephone line 80.

FIG. 3 shows a delivery slip 5 used in this embodiment.
FIG. FIG. 3A shows a surface view, and FIG.
(B) is a partial perspective view. As shown in FIG. 3A, the delivery slip 50 is a copy slip such as a customer copy, a tag, and a store copy. On the customer's copy located on the front side, there are a shipper address name field 51, a consignee address name field 52, an ID number field 53, a pre-printed slip number field 54, and various fields 55 written by the consignor. Is provided.

The shipper address and name field 51 contains the name of the shipper,
This is a column for entering an address and a telephone number. When the user ID number Dn is entered in the ID number column 53, it is sufficient to enter only the name of the consignee in order to inform the consignee. At this time, there is no need to enter the address, telephone number, and the like. The consignee address and name column 52 is a column for entering the name, address, and telephone number of the consignee. The ID number column 53 is a column in which the registered shipper enters the user ID number Dn. The slip number column 54 is a column where the slip number is printed. In the various items column 55, various items such as a column for a receipt stamp, a column to be filled in by a delivery person such as a scheduled delivery date, and notes are printed.

As shown in FIG. 3B, a bar code 56 is printed on a tag, a store receipt, and the like. The barcode 56 stores the delivery slip identification information Dh.

FIG. 4 is a flowchart showing an embodiment of a delivery completion notification system and a delivery completion notification program according to the present invention. As shown in FIG.
100), S200, S300, S400
, The shipper terminal 20, the host computer 10,
The cashier terminal 30 and the mobile terminal 40 start processing.

First, the delivery notification system and the delivery completion notification program perform a registration process of registering the user information of the consignor in the user management database DB2 and notifying the consignor of the user ID number Dn. In S101, the consignor terminal 20 transmits registration information requesting registration to the host computer 10 including user information. Shipper terminal 20
Accesses the homepage of the delivery service company via the telecommunication line 80, and displays a user registration screen on the display 24. The consignor terminal 20 transmits registration information from the communication unit 23 when the consignor inputs user information to a predetermined column using the keyboard 25.

In S201, the host computer 1
0 indicates that the communication unit 13 receives the registration information transmitted from the consignor terminal 20 in S101. The host computer 10 assigns the user ID number Dn to the user information included in the received registration information and registers the user information in the user management database DB2 (S202). In S203, the host computer 10 sends the user ID number Dn assigned to the received user information from the communication unit 13 to the
Send to 0.

In S102, the unloader terminal 20 sends
The communication unit 23 receives the user ID number Dn transmitted from the host computer 10 in 203. The shipper terminal 20 displays the received user ID number Dn on the display 24 and notifies the shipper.

Next, the delivery notification system and the delivery completion notification program perform a reception process for receiving delivery parcels brought into the convenience store. In S301, the cashier terminal 30 transmits, from the communication unit 33, reception information including the delivery slip identification information Dh, the delivery package information Dt, and the user ID number Dn to the host computer 10 from the communication unit 33. When the delivery baggage is brought into the convenience store, the clerk terminal 30 displays the delivery baggage handling screen on the display 34 by switching the screen. The store clerk operates the barcode reader 36 and the keyboard 35 according to the screen, so that the delivery slip identification information Dh,
The delivery baggage information Dt and the user ID number Dn are input from the keyboard 35, and the reception information is transmitted. After the transmission, the cashier terminal 30 ends the process (S302).

In S204, the host computer 1
0 indicates that the communication unit 13 receives the reception information transmitted from the cashier terminal 30 in S301. Host computer 1
0 is the delivery slip identification information D included in the received reception information
h, the delivery baggage information Dt and the user ID number Dn are linked and registered in the delivery management database DB1 (see FIG. 2) (S205). Further, the delivery status information Dj is registered as being transferred to the business office in association with the delivery slip identification information Dh.

Finally, the delivery notification system and the delivery completion notification program perform a delivery completion notification process for notifying the shipper that the delivery of the delivery package has been completed. In S401, the portable terminal 40 transmits the delivery completion information including the delivery slip identification information Dh from the communication unit 43 to the host computer 10. When the delivery of the delivery baggage is completed, the portable terminal 40 displays the delivery completion information input screen on the display 44 by switching the screen by the delivery staff. The portable terminal 40 operates the barcode reader 46 and the keyboard 45 according to the screen by the delivery person,
The delivery identification information Dh is input from the barcode reader 46,
Send delivery completion information. After transmission, the mobile terminal 40
The process ends (S402).

In S206, the host computer 1
0 indicates that the communication unit 13 receives the delivery completion information including the delivery slip identification information Dh transmitted from the mobile terminal 40 in S401. The control unit 11 of the host computer 10 creates delivery notification information indicating that the delivery of the delivery package indicated by the delivery slip number included in the received delivery slip identification information Dh has been completed (S207). The control unit 11 searches the delivery management database DB1 for the delivery slip identification information Dh received in S206, and reads the registered user ID number Dn in S205 in association with the delivery slip identification information Dh. The control unit 11 searches the user management database DB2 for the user ID number Dn, and reads out the corresponding user information.
The host computer 10 transmits the created delivery notification information from the communication unit 13 to the e-mail address De included in the read user information (S208), and ends the process.

In S103, the shipper terminal 20 sends
The communication unit 23 receives the delivery notification information transmitted from the host computer 10 at 208. Shipper terminal 20
Displays the received delivery notification information on the display 24, notifies the shipper that the delivery of the delivery package brought by the shipper to the convenience store is completed, and ends the process (S104).

According to the present embodiment, the user information of the consignor is registered in the user management database DB2 in advance, and the burden of filling in the delivery slip 50 for the consignor is reduced by utilizing the user ID number Dn. This makes it possible to reduce the burden of the delivery service company reading user information such as the name, address, and e-mail address De of the consignor from the delivery slip 50. The credit card number Dc included in the user information makes it possible to automatically settle the delivery service fee, thereby reducing the burden on both the delivery service company and the shipper. Further, by utilizing the user information, it has become possible to provide additional services to registered consignees, such as direct mail by e-mail and point services. Meanwhile, to notify the shipper of the completion of the delivery via email,
The shipper can save the trouble of checking and can immediately know the completion of the delivery, and the delivery service company can make the notification without the trouble and cost of postcard notification. .

(Modifications) Various modifications and changes are possible without being limited to the above-described embodiments, and these are also within the equivalent scope of the present invention. For example, in the present embodiment, the consignee takes the delivery baggage to the convenience store and the reception is performed by the cashier terminal 30, but the delivery person goes to the consignor's house and the portable terminal 4
The same effect can be obtained even if the reception is performed with 0.

In this embodiment, the user information is FA
X number, and the host computer 10
The user may dial the number and transmit the delivery completion notification information to the facsimile used by the consignor via the telecommunication line 80. Alternatively, the information may be transmitted as an e-mail to a mobile phone used by the consignor. The destination can be selected according to the cost of the delivery service company and the wishes of the shipper.

The user registration may be performed by sending a predetermined registration application form filled with user information to a delivery service company by mail or the like and inputting the user information to the host computer 10.

In the present embodiment, as shown in FIG.
The delivery service company may issue the member card 60 to the consignor who has registered in the user management database DB2. FIG. 5A is a front view of the membership card 60, and FIG. 5B is a rear view. The member card 60 includes a magnetic stripe 62 on the back side of the card base material 61, a NAME column 63 displaying a name on the front surface, an ID number display column 64 displaying a user ID number Dn, a delivery service company name, a telephone number, A delivery service company display column 65 and a barcode 66 for displaying a homepage address and the like are provided by printing.

The card substrate 61 is formed of a plastic such as a vinyl chloride resin, a vinyl chloride-vinyl acetate copolymer, a polyester resin, or a simple substance such as a paper material, or a combination thereof. The magnetic stripe 62
A magnetic material is applied or printed on the card base material 61,
Alternatively, it is provided by laminating or burying a magnetic material. Magnetic stripe 62 and bar code 66
Stores a user ID number Dn and user information when a card is issued.

The member card 60 is stored in the host computer 1
0 is issued after the user ID number Dn and user information are registered in the user management database DB2 (S202) and sent to the consignor. It is not necessary for the consignor carrying the member card 60 to fill in the ID number column 53 of the delivery slip 50, and the user ID number Dn is read by the bar code reader 36 of the cashier terminal 30, etc. 10 (S301).

As described above, by using the membership card 60, the consignor can further reduce the burden of filling in the delivery slip 50 and prevent the user from forgetting the user ID number Dn. In addition, the membership card 60
A C card may be used. By registering the consignee's name, address, etc., the consignee's user information, the user ID number Dn, etc., the burden of filling in the delivery slip 50 can be further reduced.

In the embodiment of the present invention, the delivery slip 50
Is the consignee ID for filling in the consignee's user ID number Dn
A number entry column may be provided. By inputting the reception information including the consignee's user ID number Dn, it is possible to notify the consignee of the delivery schedule by e-mail.

[0037]

As described above in detail, according to the present invention, the personal information storage means stores the personal identification information in association with the personal information. Various burdens can be reduced, such as reducing the burden on the shipper to fill out the delivery slip and reducing the burden on the delivery service company to read the shipper's personal information from the delivery slip. In addition, the delivery service charge can be automatically deducted by the reference number included in the personal information, and the burden on both the delivery service company and the consignee can be reduced. Furthermore, by utilizing personal information, direct mail by e-mail,
It has become possible to provide additional services to registered shippers, such as point services. On the other hand, the e-mail address included in the personal information,
By outputting to a fax number or the like, the shipper can save the trouble of confirming and immediately know the completion of the delivery,
The delivery service company can make the notification without any trouble or cost.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an embodiment of a delivery completion notification system and a delivery completion notification program according to the present invention.

FIG. 2 is a diagram illustrating a delivery management database and a user management database in an embodiment of a delivery completion notification system and a delivery completion notification program according to the present invention.

FIG. 3 is a front view and a perspective view showing a delivery slip 50 used in the delivery completion notification system and the delivery completion notification program according to the embodiment of the present invention.

FIG. 4 is a flowchart showing an embodiment of a delivery completion notification system and a delivery completion notification program according to the present invention.

FIG. 5 is a front view and a rear view showing a membership card 60 used in a modified example of the delivery completion notification system and the delivery completion notification program according to the present invention.

[Explanation of symbols]

 Dc Credit card number Dn User ID number De E-mail address 10 Host computer 11 Control unit 12 Storage unit DB1 Delivery management database DB2 User management database 13 Communication unit 20 Shipper terminal 30 Cash register terminal 40 Mobile terminal 50 Delivery slip 60 Membership card 80 Telecommunication lines

Claims (4)

[Claims] 1. Personal information including name and contact information, personal information storage means for storing predetermined personal identification information in association with the personal information, delivery package identification information for identifying a delivery package, Reception information input means for associating and inputting personal identification information; delivery completion information input means for inputting delivery completion information including the delivery baggage identification information; and delivery baggage identification information included in the delivery completion information. A personal information reading unit that reads personal information corresponding to the personal identification information input by the reception information input unit from the personal information storage unit; and a contact included in the personal information read by the personal information reading unit. A delivery completion notification information output unit that outputs delivery completion notification information including delivery baggage identification information. 2. The delivery completion notification system according to claim 1, wherein said personal information storage means stores an e-mail address and / or a fax number. 3. The delivery completion notification system according to claim 1, wherein said personal information storage means stores a credit reference number. 4. A program for executing a computer for notifying the completion of delivery of a delivery package, wherein a personal information including a name and a contact address is associated with predetermined personal identification information. A personal information storage procedure for storing and storing, a delivery package identification information for identifying a delivery package, a reception information input procedure for inputting the personal identification information in association with the delivery information, and a delivery for inputting delivery completion information including the delivery package identification information. A completion information input procedure; a personal information reading procedure for reading personal information corresponding to the personal identification information input in the reception information procedure in association with the delivery baggage identification information included in the delivery completion information; and the personal information reading procedure. A delivery completion notice that outputs delivery completion notice information including the delivery baggage identification information to a contact included in the personal information read in Delivery completion notification program, characterized in that it comprises a distribution output step.