JP2002251466A - Care work supporting system and portable communication terminal - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a care work supporting system and a portable terminal which can make a care schedule for a visiting care worker who provides care services to a person in need of care in life efficiently and smoothly. SOLUTION: The system comprises a server which receives information on a visiting care worker's schedule and information on a request for a care service, creates and stores a care service schedule and sends it to other devices, a portable communication terminal which receives the care service schedule from the server, displays it on a display means and sends the server entered information on the past care service through a transmitting means, a communication line which provides wireless communication environment between the server and the portable communication terminal, a means for notifying a fee which notifies a care service fee according to the information on the past care service and information on authentication of the care service and a financial institution which pays the fee to a designated service provider according to the notified care service fee and collects the fee from the person in need of care and a care service insurer or the like.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a care service support system and a portable communication terminal, and more particularly to a care service support system and a portable communication terminal for assisting a caregiver in need of care to change a care service schedule. The present invention relates to a nursing care support system and a mobile communication terminal for managing a nursing care work schedule and a result of nursing care provided by a visiting care worker (home helper) to a care recipient.

[0002]

2. Description of the Related Art Conventionally, on a display means of a portable terminal used in a home-visit nursing support system, a column for checking whether or not a given care item has been carried out has been displayed, and a care item which has been carried out last time and a care item which has been carried out last time have been displayed. Japanese Patent No. 2944941 displays a mobile terminal that displays a care item that has not been performed in a different form.
No. in the official gazette.

[0003]

However, in the portable terminal for a visiting care system disclosed in Japanese Patent No. 2944941, data of a visiting care recipient is transmitted from a server of the visiting care station to a communication means such as a LAN. It is necessary to carry out the download, carry the downloaded information to the visiting home, update the care information, and transmit the care information again to the server of the care station via the communication means.

[0004] Therefore, there are two masters of nursing information during visiting nursing care, and it is not always possible to quickly change nursing information such as sudden changes in nursing care schedule according to the situation of the nursing care site. Was. In addition, there is a problem in that it is necessary to download the care information and upload the care information from the mobile terminal to the server without fail.

[0005] The present invention has been made in view of such circumstances, and provides nursing care service schedule information and nursing service result information of visiting care workers who provide nursing care service life assistance to those who need nursing care. It is an object of the present invention to provide a nursing care support system and a mobile communication terminal that can efficiently and smoothly manage information such as nursing care service result information and nursing care service authentication information.

[0006]

In order to achieve the above object, the present invention provides a first receiving means for receiving visiting care worker schedule information and care service request information; A care service schedule creating means for creating a care service schedule based on the care service request information and storing the care service schedule in the storage means, and a first transmission means for reading the stored care service schedule and transmitting the schedule to another device. , A second receiving means for receiving the care service schedule from the server, a display means for displaying the received care service schedule, and an input means for inputting the result information of the care service performed by the visiting care worker And transmitting the input result information of the nursing service to another communication device.
Mobile communication terminal provided with a transmission means, a communication line for providing an environment for transmitting and receiving information using a wireless communication means between the server and the mobile communication terminal, and nursing care service performance information carried out by a visiting care worker And a service charge notifying means for notifying the nursing service usage fee based on the nursing care service authentication information authenticated by the care recipient, and a home service provider based on the nursing care service fee notified from the usage fee notification means. It is characterized by having a financial institution that pays and collects usage fees from care recipients and care insurance providers.

According to the present invention, the schedule information and the care service request information of the visiting care worker are received, the care service schedule is created based on the received information, and stored in the storage means. And a portable communication terminal that receives the nursing care service schedule from the server, displays the nursing care service schedule on the display unit, and transmits the input nursing care service result information of the visiting care worker to another communication device via the transmission unit. And a communication line for providing a transmission / reception environment of wireless communication between the server and the portable communication terminal; and Usage fee notification means for notifying and home service provider based on the notified nursing service usage fee With a financial institution that pays and collects usage fees from care recipients and nursing care insurance companies, it is possible to easily change the nursing care schedule of visiting caregivers and efficiently improve the nursing care results etc. It is possible to smoothly and centrally manage.

[0008]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Preferred embodiments of a care service support system and a portable communication terminal according to the present invention will be described below with reference to the accompanying drawings.

FIG. 1 is a configuration diagram showing an embodiment of a care service support system according to the present invention. The nursing care support system is capable of centrally managing the schedule management of the nursing care service provided to the care-requiring person by the visiting nursing staff, billing of the usage fee, and the like.

According to FIG. 1, a care service support system 10
Is one or more nursing homes where the nursing home is resident
2, 12, 12,..., A home helper (visiting care worker) who visits the care recipient's home 12 at a predetermined date and time to care for the care recipient, and a portable voice carried by each home helper. A portable communication terminal 1 such as a wireless telephone equipped with a communication means or an electronic organizer capable of transmitting and receiving information by wireless communication
4 and communication terminal 16 of home service provider to which each home helper belongs (care service schedule creation means)
And the home care service provider (care manager) communication terminal 18 (care service schedule creation means), the care recipient, the National Health Insurance Federation (care insurance company 46) and the local government receive care service usage fees and provide home service. A communication terminal 20 of a financial institution that pays a service usage fee to a business operator
And a database (storage means) capable of storing management information such as home helper schedules, performance management of visiting care, and article request data necessary for care, and transmitting and receiving information to and from other communication devices. Server 22
And the like, an article supplier 24 for supplying nursing care articles to home helpers and nursing homes based on the article request information stored in the server 22;
2,..., The mobile communication terminal 14, the communication terminals 16, 18, 2,
0 (may include server functions) and server 2
And a communication line 26 such as a public line for transmitting and receiving information to and from the article supplier 24. The communication line 26 also provides an environment of a wireless communication line in which information can be transmitted and received using wireless communication means with the portable communication terminal 14 in order to make use of a feature of a portable communication terminal.

The communication device such as the server 22 includes a receiving means for receiving schedule information of a visiting care worker who provides a care service to the care recipient and care service request information requested by the care recipient who needs care. A nursing care service schedule for performing a nursing care service based on the received schedule information of the visiting care worker and the nursing care service request information, and storing the created nursing care service schedule in a storage unit such as a database. A service schedule creation unit; and a transmission unit that reads the care service schedule from the storage unit and transmits the care service schedule to another device.

[0012] The receiving means and the transmitting means may include:
The transmission and reception of information may be performed via the communication line 26, or the transmission and reception of information may be performed via another communication network.

The portable communication terminal 14 carried by the visiting care worker is provided with wireless communication means (including the functions of a receiving means and a transmitting means), and a communication line 26 capable of wireless communication.
It is possible to receive a nursing care service schedule from the server 22 or the like via the server. Mobile communication terminal 14
Displays the received care service schedule on the display means provided in the portable communication terminal 14 and notifies the visiting care worker.

When the predetermined care service provided by the visiting care worker to the care-requiring person is completed, the visiting care worker operates the input means provided on the portable communication terminal 14 to provide information on the results of the care service provided by the visiting care worker. , And input result information. The mobile communication terminal 14 transmits the input result information of the nursing care service to a communication device such as the server 22.

[0015] In actually operating the nursing care service, a request for changing the predetermined nursing care schedule frequently occurs from the visiting care worker or the care recipient in need for health or schedule reasons. sell. The server 22 or the like that receives such a request that the care service schedule is changed can perform the care service schedule change processing as follows. The change in the nursing care service schedule is a change from a minor change such as a slight change in the time zone in which the nursing care service is provided to a serious change such as a change in the degree of nursing care of the care recipient.

When the visiting care worker makes a request to change the predetermined care service schedule, for example, the input means of the portable communication terminal 14 is operated to request the visiting care worker to change the schedule information of the visiting care worker. Enter information. When the visiting care worker instructs transmission of the input information,
The transmitting unit of the mobile communication terminal 14 performs a process of transmitting schedule information of the visiting care worker who has been instructed to transmit to the communication device of the server 22 or the like (a server that manages the care service schedule).

At this time, the portable communication terminal 14 specifies, to the server 22 or the like, a specific visiting care worker who has requested to change the identification information unique to the portable communication terminal 14 or the predetermined care service schedule information. The identification information unique to the visiting caregiver to be received is also transmitted to the server 22 and the like.

When the care-requirer makes a request for a change to a predetermined care service schedule, for example, the portable communication terminal 14 carried by the visiting care worker or the communication terminal owned by the care-requirer By operating input means such as the above, input of change request information of service request information of the care-requiring person is performed. When a person on the care recipient side instructs transmission of the input information, the transmission means of the communication terminal such as the portable communication terminal 14 transmits a request for changing service request information of the care recipient requiring transmission to the server 22 or the like. Perform processing to transmit to the device. At this time, the communication terminal such as the mobile communication terminal 14 is the server 2
2 or the like, the identification information unique to the communication terminal 14 or the identification information unique to the care-requiring person for identifying the specific care-requiring person having a change request with respect to the predetermined care service schedule information. At the same time, it transmits to the server 22 and the like.

When the receiving means such as the server 22 receives the request for changing the schedule information of the visiting care worker or the request for changing the care service request information of the care recipient, the care service schedule creating means such as the server 22 receives the request. The care service schedule created in advance based on the schedule information change request or the care service request information change request is updated based on a predetermined algorithm. Then, the updated new care service schedule is stored in the storage means.

In this way, it is possible to directly update only the nursing care service information stored in the storage means such as the database of the server 22 or the like, so that a sudden care schedule adapted to the situation of the care site can be prepared. Changes and updates can be made quickly.

The communication terminal 16 (use fee notification means) of the home service provider provides the nursing care service result information submitted based on the nursing care service provided by the visiting nursing staff to which the home nursing care worker belongs, Notification of the nursing care service usage fee may be performed based on the nursing care service authentication information authenticated based on the provided nursing care service. For example, the notification of the usage fee is sent to the communication terminal 20 of the financial institution.

Further, the information processing means such as the communication terminal 20 of the financial institution transfers the usage fee to the home service provider based on the nursing care service usage fee notified from the usage fee notification means such as the communication terminal 16 of the home service provider. It pays and collects usage fees from care recipients and care insurance companies.

FIG. 2 shows a diagram relating to the home helper performance management business.

Referring to FIG. 2, the care service support system 10
Care recipient 30 receiving care at care recipient home 12
And a home helper 32 that provides life support for nursing care services, a home service provider 36, and a home care support provider 38 (care manager) operated by a local government 48 or the like.
And a financial institution 40 such as a finance company or a bank
(Usage notification means), the server center 42 where the server 22 is installed, and the National Health Insurance Federation (care insurance business 4
6).

The feature of the present invention in FIG. 2 is that the home care support company 38 (care manager) and the care recipient 30 or the family members of the care recipient 30 in the care recipient home 12 use the communication means to communicate with each other. Is to be able to create a service provision vote reflecting the FIG. 3 shows an embodiment of the service provision slip.

The home helper 32 operates the portable portable communication terminal 14 capable of wireless communication (communication terminal such as a portable telephone capable of transmitting and receiving information such as characters and images in addition to transmitting and receiving voice information). , It is possible to read and confirm information such as a service request registered in the database of the server 22. According to the present invention, since the home helper 32 carries a wireless communication terminal, the home helper 32 can use the wireless communication terminal even if he / she is at home within the range of a communication network capable of wireless communication. Information can be obtained from the database. Although the server 22 is arranged at one place in FIGS. 1 and 2, the server 22 may be arranged at a plurality of places.

FIG. 4 shows an embodiment of the display displayed on the display means 52 of the portable communication terminal 14.

According to FIG. 4, a dedicated menu screen of each home helper 32 is displayed on the display means 52 of the portable communication terminal 14, and an input means 54 constituted by cursor keys, numeric keys and control keys. By operating, it is possible to select various display items and desired care information. Each item is displayed in a different display form. For example, when browsing the nursing care service schedule of the home helper 32, the display form is changed by color, and the item 56 of "schedule" displayed in blue is selected and determined.

In addition, the item 58 of “certification of nursing care” displayed in red and the name, age, address, symptom,
It is possible to select items 60... Of yellow "care-requiring person information" in which information such as hobbies, careers, and nursing contents are displayed. By changing the display mode in this way, it is possible to easily distinguish items.

In this state, for example, when the date is set by selecting the item 56 of “schedule”, information based on the service providing slip is transmitted from the database of the server 22 and the display means 52 displays the date of the date selected by the home helper 32. A care service schedule 62 in which care recipients, times, service contents, and the like are described is displayed. The home helper 32 performs a care service based on the care service schedule 62. Note that a function of selecting corresponding to each individual requiring care may be assigned to a numeric key or the like of the input unit 54.

When the home helper 32 completes the provision of the nursing care service, the home helper 32
The communication for notifying the completion of the nursing care service from the care-requiring person's home 12 to the server 22 is started via the. And
As the result of the nursing service, the contents of the nursing service, the nursing results such as the nursing time, and the nursing result are input by operating the input means 54 and registered in the database of the server 22. Then, the home helper 32 confirms the next care service schedule and shifts to the next task. If there is a sudden change in the next nursing care schedule from the home service company 36 or the like, a notification to that effect is registered in the database of the server 22 and the display means 52 of the mobile communication terminal 14 is displayed.
Can be confirmed with

If there is a change in the nursing care service schedule that requires urgency, the server 22 calls the portable communication terminal 14 carried by the home helper 32 to start communication and obtains information on the change in the nursing care service schedule. May be displayed on the display means 52. At this time, the portable communication terminal 14 may emit a ringing tone to notify the home helper 32 of the change in the care service schedule.

FIG. 5 shows an embodiment of the activity help record slip of the home helper 32.

Information on the activity of the home helper 32 is stored in the database of the server 22, and when printed out, the activity content record slip shown in FIG. 5 is obtained.

The home care service provider 36 uses the communication terminal 16 (PC: personal computer) to store the home helper 3 stored in the database of the server 22.
A process of notifying the financial institution 40 of the usage fee is performed based on the results of the nursing care service 2. At this time, the financial institution 40
Is the care recipient 30 and the National Health Insurance Federation (care insurance business 4
The usage fee may be collected by notifying the usage fee directly to 6). The notification of the usage fee may be made by using the communication line 26, a dedicated communication line, or a notification means such as mailing.

The home care support business 38 prepares, for example, a payment management slip, a care payment bill, and the like at the end of each month based on the results of the care stored in the database of the server 22.

FIG. 6 shows the details of an embodiment of the care service support system according to the present invention.

As shown in FIG. 6, the care support system 10
In FIG. 1A, the communication line 26 shown in FIG. 1 is an Internet 72 composed of one or more providers 70, 70.
And a wireless communication network 74. The wireless communication network 74 is constituted by a communication network such as a public line of a mobile phone. The server 22 includes an authentication server, a Web server, an AP server for operating application software of a nursing system, a database server (DB server), and a router. Note that a monitoring terminal 76 (PC) for managing the entire care support system according to the present invention and performing maintenance may be provided.

As shown in FIG. 6, an existing communication network such as the Internet 72, a portable telephone, a PHS
The use of the wireless communication network 74 makes it possible to easily construct a care service support system. Also, the care recipient 30 can use the Internet provider 7 in the care recipient home 12 using a communication terminal such as a PC or a home game machine.
0, it is possible to easily perform a care schedule confirmation, a browsing operation regarding expenses, and the like stored in the database of the server 22.

FIG. 7 shows a flow of a care support business using the care support system.

According to FIG. 7, the care-requiring person 30 proceeds to step S.
At 100 “care service request” (hereinafter abbreviated as S100), a request for a care service according to the degree of care required is made to the home care support business 38 (care manager) such as the local government 48. . Home helper 32
Creates a desired schedule of working days in S101 “Create schedule of home helper” and registers it in the database of server 22 via home service provider 36.

The home care support business operator 38 prepares a service provision slip and registers it in the DB in S102, and the communication terminal 18
Using the (care service schedule creation means), a person in charge is assigned based on the care request from each care recipient 30, 30... And the desired schedule of each registered home helper 32, 32. It is created and stored in the database of the server 22.

At this time, as information on the care recipient 30, the relationship between the residence area of the home helper 32, the address of the care recipient home 12, and the traffic situation, the time required for the care recipient 30, the content of desired care, and the necessary care A nursing care service schedule is created using an optimization calculation method based on information such as qualification information of the home helper 32, nursing experience information, nursing care number information, career information of the care recipient 30 in need, hobbies, and compatibility with the home helper 32. .

The information about the home helper 32 includes the area of residence of the home helper 32, address information, traffic information, available transportation means information, available nursing care content information, nursing qualification information, and nursing care services. Available time zone information, care experience information, career and hobby information of home helper 32, work pattern evaluation value of home helper 32, previous desired satisfaction rate, compatibility with care recipient 30,
A care service schedule is created using an optimization calculation method based on the vacation interval average value, the number of days off on designated days of the week, the evaluation value of various types of care, the fitness, and the like.

In the above-described optimization calculation method, each information on the care-requiring person 30 and various information on the home helper 32 are quantified, and the genetic algorithm method (Geneti algorithm) is used.
c Algorithm) and annealing method (Simulated Annealin
g) Create a care service schedule using a scheduling algorithm such as

By creating a care service schedule using the above-described scheduling algorithm, each home helper 32 can be optimized according to his or her desire for work.
And a good combination with the care recipient 30,
Also, the number of vacation days and the number of holidays on weekends and holidays should be made equal among the home helpers 32, 32,..., And each home helper 32, 32,. It is possible to create a care service schedule so that there is no difference between them.

In the above description, the home care support company 38
Described in the example in which the communication terminal 18 creates a care service schedule, but the server 22 which is an information processing device connected via the communication line 26, the home service provider 3
The communication terminal 16 and the like 6 may acquire the information about the care recipient 30 and the information about the home helper 32, and create a care service schedule using the above-described optimization operation method.

When the care service schedule created in S102 is stored in the database of the server 22, the next S
At 104 “publication of helper schedule”, the care service schedules of the home helper 32 and each of the care recipients 30 are disclosed as necessary, and can be viewed.

Thus, the care-requiring person 30 can browse his / her care service schedule via a communication such as a document or the Internet in S106 "confirmation of service contents and schedule". In the judgment of S108 "whether there is a content change?", If the care-requiring person wants to change the care service content or schedule, the process returns to S102, and the care service schedule is created again.

The communication terminal 16 of the home service provider 36 confirms the schedule of the home helper 32 and the contents of nursing care in S110 "Confirm service contents". In the determination of S112 “whether there is a content change?”, It is determined whether the care-requiring person 30 has been canceled, whether there has been a minor change such as a change in the care time, or whether the desired schedule of the home helper 32 has been changed. Judges whether the service content has changed. If there is a change in the schedule, S11
4 Proceed to "Reflect the contents of correction to schedule", and the server such as the home service provider 36 performs processing for changing the care service schedule stored in the database such as the server 22. At this time, the care system AP server provided in the server 22 may adjust the care service schedule again using the method of the scheduling algorithm.

If there is no change in the nursing care schedule in S112, or if the home service provider 36 ends the nursing care schedule stored in the database in S114, S116 " The home helper 32 confirms the service provision slip shown in FIG. If the home helper 32 desires to change the nursing care service schedule in the next step S118 “whether there is a change in the contents?”, The process branches to step S120 “reflect the correction contents in the schedule” to operate the mobile communication terminal 14. A process for correcting the care service schedule stored in the server 22 is performed. At this time, the care system AP server provided in the server 22 may adjust the care service schedule again using the scheduling algorithm technique.

If there is no change in the contents of the nursing care service schedule in S118, the process branches to S122 "Service execution based on the schedule", and one or more home helpers 32 go to the care-requirer's home 12. And provide nursing care services. Then, when the home helper 32 completes the implementation of the nursing care service, the nursing care recipient's home notifies the server 22 of the completion of the nursing care service via the mobile communication terminal 14 in S124 “register and record the service results in the DB”. To start communication. Then, the operation contents of the nursing service and the nursing results such as the nursing time are input by operating the input means 54 and registered in the database of the server 22.

On the other hand, the care recipient 30 receives the desired nursing service in S126 “Receive the service”, and then proceeds to S12.
At 8 “Authentication”, the assistant such as the care recipient 30 or a family member of the care recipient 30 performs authentication indicating that the care service has been received. In this authentication method, the personal identification number and the completed care content may be notified to the server 22 via the Internet 72 using a personal computer or a game machine provided in the care-requiring home 12, or the home helper 32 carries The authentication content may be input by operating the input means 54 of the portable communication terminal 14 which performs the authentication.

When the service results are registered and recorded in S124, the home care support company 38
For example, the usage fee is settled at the end of each month. The home care support company 38, in S130 "prepare payment management slip based on the results data, create a nursing care benefit bill", the results of the nursing care service that is implemented and submitted by the home helper 32 stored in the database of the server 22 Based on the nursing care service authentication information authenticated by the care giver 30, a process of creating a document for notifying the Federation of Nursing Insurance (nursing care insurance company 46) of the usage fee is performed. Then, in the next S132 “Send to the National Federation of National Health Insurance”, the usage fee is notified. When the National Health Insurance Federation (the long-term care insurance company 46) receives the notice of the usage fee, after confirming the long-term care service results in S134 "Confirmation of long-term care results", the process proceeds to S1.
At 36, "payment of service usage fee", service usage fee is paid to financial institution 40.

When the service record is registered and recorded in S124, the home service provider 36 performs the settlement of the usage fee at the end of each month, for example. The home service provider uses S138 “billing the financing company based on the performance data” to notify the financial institution 40 of the usage fee based on the nursing care service performance stored in the database of the server 22. Creation processing and notification of the usage fee to the financial institution 40 are performed.

In the next S140, "management of labor of belonging helper,
Evaluation ”for salary management, labor management,
Evaluate and calculate the desired satisfaction rate. These results will be reflected in the next care service schedule.

When the financial institution 40 receives the notification of the nursing care service charge issued in S138 in S142 "Payment of service charge", the financial institution pays the service charge to the home service provider 36. And S144
Proceed to “Usage fee billing based on the system (90% to the National Federation of National Health Insurance, 10% to those requiring long-term care)”, notify the usage fee based on the nursing care system, and end the series of processing. Care recipient 3
0 pays the usage fee to the financial institution 40 in S146 “payment of service usage fee (10%)”.

In step S124, after the home helper 32 registers and records the service record in the DB, in step S150, the contents of care for the care recipient 30 are different from the contents of care really needed or the degree of care required is changed. If it is determined that is good, the content is notified to the home service provider.

The home service provider 36 notified in S152 consults with the care recipient 30 and the home helper 32 and determines that it is better to change the care content or the degree of care required of the care recipient 30. The home care support company 38 is notified of the contents.

The home care support company 38, which has been notified in S154, consults with the care recipient 30 and the home service company 36, and should change the care content or the degree of care required of the care recipient 30. If determined, return to S102 once again,
Re-create the service provision slip and register it in the DB. In this way, by enabling the care content and the care service schedule to be changed even during the middle of the month, the care recipient 30 can receive really necessary care.

In a small home service provider, the coordinator who operates the device or the person who operates the device also serves as a home helper, and sometimes goes to the care service at the home of the person requiring care. In the case of a non-portable device fixed at a place, it may not be possible to change the care service schedule or the like in a timely manner because the device cannot return to the home service office.

For this reason, the care support system 1 shown in FIG.
The authentication server of the server center at 0A uses the calling number notification function of the telephone caller to authenticate the pre-registered mobile communication terminal and enable the operation so that only the pre-registered mobile communication terminal is used. , A change operation such as a care service schedule can be performed.

[0063]

As described above, according to the nursing care support system and the portable communication terminal according to the present invention, the schedule information and the nursing service request information of the visiting nursing staff are received, and the nursing service is performed based on the received information. A server for creating and storing the schedule in the storage means, transmitting the nursing care service schedule to another device, receiving the nursing care service schedule from the server, displaying the nursing care service schedule on the display means, and inputting the nursing care service record of the visiting care worker A mobile communication terminal that transmits information to another communication device via a transmission unit, a communication line that provides a transmission / reception environment for wireless communication between a server and the mobile communication terminal, and a care service for a visiting care worker. A charge notification means for notifying a nursing service usage fee based on the nursing service performance information and the nursing service authentication information; Since the payment was made to the home service provider based on the provided nursing care service usage fee and a financial institution that collected usage fees from care recipients and nursing care insurance companies, changes in the nursing care schedule of visiting care workers were required. In addition to being able to easily perform the care, it is possible to efficiently and smoothly manage the results of nursing care and the like in a unified manner.

[Brief description of the drawings]

FIG. 1 is a configuration diagram showing an embodiment of a care service support system according to the present invention.

FIG. 2 is a diagram showing home helper performance management work related

FIG. 3 is a diagram showing an embodiment of a service provision table.

FIG. 4 is a diagram showing an embodiment of a display displayed on a display unit of the mobile communication terminal.

FIG. 5 is a diagram showing an embodiment of a home helper activity content record slip.

FIG. 6 is a diagram showing a configuration of a care service support system network.

FIG. 7 is a diagram showing a flow of a nursing care support business using the nursing care support system.

[Explanation of symbols]

10, 10A: nursing care support system, 12: nursing home, 14: portable communication terminal, 16, 18, 20: communication terminal, 22: server, 24: article supplier, 26: communication line, 30: nursing care 32, home helper, 36, home service provider, 38, home care support provider, 40 ...
Financial institution, 42 server center, 46 care insurance company, 48 local government, 52 display means, 54 input means,
70 ... Provider, 72 ... Internet, 74 ... Wireless communication network

Claims (3)

[Claims] 1. A nursing care support system for managing a schedule of a nursing care service provided by a visiting care worker to a care recipient and billing a usage fee, comprising: A first receiving unit for receiving schedule information and care service request information requested by a care-requiring person requiring care, and providing a care service based on the received schedule information of the visiting care worker and the care service request information. A care service schedule creating means for creating a care service schedule at the time and storing the created care service schedule in a storage means, and a first transmission means for reading the care service schedule from the storage means and transmitting the schedule to another device. And a nursing care service schedule received from the server by wireless communication Second receiving means, display means for displaying the received nursing care service schedule, input means for inputting performance information of nursing care services provided to the care recipient by the visiting care worker, and A portable communication terminal including a second transmission unit that transmits the nursing care service result information to another communication device by wireless communication; and information using a wireless communication unit between the server and the portable communication terminal. A communication line that provides a transmission / reception environment of, nursing care service result information submitted based on the nursing care service performed by the visiting care worker, and nursing care service authentication information authenticated based on the nursing care service performed by the care recipient in need. A usage fee notification unit for notifying a nursing service usage fee based on the nursing service usage fee based on the nursing service usage fee notified from the usage fee notification unit With pay user fees, long-term care business support system, characterized in that with, and financial institutions to collect user fees from the main caregivers and nursing care insurance business and others. 2. The first receiving means receives a request for changing schedule information of a visiting care worker or a request for changing care service request information of a care recipient requiring care, and the care service schedule creating means receives the received schedule. 2. The care according to claim 1, wherein the created care service schedule is updated based on the information change request or the care service request information change request, and the updated new care service schedule is stored in the storage unit. Business support system. 3. A portable communication terminal carried by a visiting care worker who provides a care service based on a predetermined care service schedule to a care recipient in need of care. Input means for inputting change request information requesting a change in schedule information of a visiting care worker who provides a nursing care service, or change request information requesting a change in the nursing care request information requested by a care recipient, Wireless communication means for wirelessly transmitting the change request information and unique identification information for identifying the mobile communication terminal itself to a server that manages a schedule; Terminal.