JP2002247207A - Dealing speech system, dealing speech terminal device and system management terminal device constituting thereof - Google Patents

Abstract

PROBLEM TO BE SOLVED: To open a single dealing speech terminal device to a plurality of users by login operation. SOLUTION: The dealing speech system consists of a plurality of dealing speech terminal devices 5, at least one system management terminal device and a line controller for housing the dealing speech terminal devices, the system management terminal device, lines such as a trunk line, a private line and performing exchanging operation. The dealing speech terminal device 5 is provided with a user individual identification information storage means 56 for storing individual identification information of a user, a user screen data storing means 58 for storing screen data set individually by the user, an individual identification information deciding means 57 for deciding the coincidence of the individual identification information of the user inputted from an input means with the individual identification information stored in the means 58, and a speech terminal device log off means for receiving a log off instruction and logging off the dealing speech terminal device.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a dealing telephone system used when conducting future financial transactions such as exchanges and securities in banks and securities companies, and more particularly to a dealing system which can adopt a free seating system. The present invention relates to a communication system, a dealing communication terminal device used for the communication system, and a system management device.

[0002]

2. Description of the Related Art A plurality of dealing communication terminal devices, a system management terminal device, the dealing communication terminal device, and a line control device for accommodating a line such as an office line or a dedicated line and performing a switching operation with the system management terminal device. In a conventional dealing call system mainly used for financial transactions and the like, a dealing system in which each user (user: dealer) accommodates a line or a dedicated line and individually sets an auto dial button. Each user individually owns the call terminal device.

In this dealing telephone system, since the dealing telephone terminal device is owned by each user and installed at each desk, there is a problem that the work space of the desk is reduced. Further, in such a system, even when the user suddenly uses the dealing call terminal device when he is away from his or her seat, the registration location of the line or the dedicated line is different in other dealing call terminal devices, For example, the automatic dial button of the line to be used is not set, so that there is a problem that it is difficult for a user who is in a hurry and requests accurate calling / receiving operations.

[0004] In order to cope with such a problem, the accommodation of the line buttons and the accommodation of the function buttons on the line screen of the dealing communication terminal device can be changed by a user's registration operation. Release the operation,
There has been proposed a free-seating type dealing telephone system in which each user freely selects and uses a dealing telephone terminal device.

[0005] However, in a free-seating type dealing telephone system, personal data can be transferred from a system management terminal to a vacant dealing telephone terminal and used. Since a situation occurs in which one user uses a plurality of dealing call terminals without terminating the dealing call terminal, there is a problem that the dealing call terminals used by other dealers disappear.

[0006]

SUMMARY OF THE INVENTION An object of the present invention is to solve the problems associated with these dealing telephone terminals, and it is possible to open one dealing telephone terminal to a plurality of users by performing a login operation. By sharing the dealing call terminal device as much as possible, it is possible to secure the desk workspace as much as possible, and it is possible to automatically log off the unused dealing call terminal device that is not used by entering the password,
An object is to secure a dealing call terminal device that can be used by another user.

[0007]

SUMMARY OF THE INVENTION In order to solve the above problems, the present invention relates to a dealing telephone system employing a free seating system. A free seating system in which the line button accommodation and the function button accommodation are transferred by the user's registration operation, automatically logs off the logged-in dealing telephone terminal that is not used by entering a password, and deals with another user. Is secured.

In order to solve the above problems, the present invention provides a plurality of dealing call terminals, at least one system management terminal, the dealing call terminal and the system management terminal, and a central office or dedicated line. In a dealing call system mainly composed of a line controller for accommodating a line such as a line and performing a switching operation and mainly used in financial transactions, etc., the dealing call terminal device comprises a display means and individual identification information of a user. Storage means for storing user's individual identification information, user's screen data storage means for storing screen data individually set by the user, user's individual identification information and user's individual identification information input from the input means An individual identification information judging unit for judging the coincidence of the individual identification information stored in the storage unit; Includes a calling terminal device off means to log off device, the system management terminal device, and the screen data management table for registering and managing the screen data set for each user, a user number that is set for each user (the Use
r-No. ), An individual identification information management table for registering and managing individual information including an ID code and a password, and registering and managing which user is using the dealing call terminal device constituting the dealing call system and under what circumstances. The call terminal device use status management table, and the individual identification information determination means for determining whether the individual identification information received from the dealing call terminal device matches the individual identification information registered in the individual identification information management table, Communication terminal device log-off means for sending a log-off command to log off the currently used dealing telephone terminal device when a user is already using the dealing telephone terminal device and tries to log in another dealing telephone terminal device The dealing call terminal device allows the user to log in to the dealing call terminal device. User number (U
ser-No. ) Is determined when the input individual identification information and the individual identification information stored in the user individual identification information storage unit match, and when both match, the image data is read from the user screen data storage unit. When the two do not match, the individual identification information of the user is transmitted to the system management terminal device, and based on the received user identification information, the system management terminal transmits the individual identification information from the screen data management table. In addition to reading the user's screen data, it is determined whether the same user is already using another dealing call terminal device from the call terminal device use status management table, and the same user is already using another dealing call terminal device. A log-off command is output to the currently used dealing telephone terminal when the dealing telephone terminal is being used.

According to the present invention, in the above-mentioned dealing call system, when the dealing call terminal device in use receiving the log-off command logs off itself, the dealing call terminal device which starts using the dealing call terminal device is started. The message that the call terminal device is logged off is displayed.

In order to solve the above-mentioned problems, the present invention relates to a dealing telephone terminal device constituting the above dealing telephone system, wherein a display means and a user individual identification information storing means for storing individual identification information of a user. A user screen data storage unit that stores screen data individually set by a user; and a match between the user's individual identification information input from the input unit and the individual identification information stored in the user's individual identification information storage unit. Comprising: a communication terminal device logoff means for receiving a logoff command and logging off the dealing communication terminal device;
When the user inputs a user number (User-No.) To log in to the dealing call terminal device, the matching between the individual identification information input and the individual identification information stored in the user individual identification information storage means is determined. When it is determined that they match, the image data is taken out from the user screen data storage means and displayed on the display screen.

According to the present invention, in the above-mentioned dealing call terminal device, it is displayed that another dealing call terminal device has been logged off.

In order to solve the above-mentioned problems, the present invention provides a system management terminal device constituting the above-mentioned dealing communication system, comprising: a screen data management table for registering and managing screen data set for each user; An individual identification information management table for registering and managing individual information including a user number (User-No.), An ID code, and a password set for each user; A call terminal device use status management table that registers and manages whether the terminal is used in a situation, and an individual that determines whether the individual identification information received from the dealing call terminal device matches the individual identification information registered in the individual identification information management table. The same user as the identification information determination means is already using the dealing call terminal device, and another Communication terminal log-off means for sending a log-off command to log off the in-use dealing telephone terminal device when trying to log in to the calling telephone terminal device. Read out the screen data of the user from the screen data management table, determine whether the same user is already using another dealing telephone terminal from the telephone terminal use status management table, When the user is already using another dealing communication terminal device, a command to log off the used dealing communication terminal device is output.

According to the present invention, in the above system management terminal device, when the in-use dealing call terminal device receiving the logoff command receives the logoff information of the automatic logoff,
The fact is notified to the dealing call terminal device which starts to use.

[0014] In the above dealing telephone system,
By automatically logging off the dealing call terminal device, even if the user forgets to use the dealing call terminal device and registers to use it with another dealing call terminal device, it can be used at the same time as registration Since the middle dealing telephone terminal can be terminated, one user does not occupy a plurality of dealing telephone terminals at the same time. Furthermore, since one user does not always use the dealing call terminal device, it is possible to reduce the number of dealing call terminal devices installed and secure an office workspace by sharing the dealing call terminal device. Becomes

[0015]

Embodiments of the present invention will be described below in detail with reference to the drawings. An example of a system configuration of a dealing communication system according to the present invention will be described with reference to FIG. The dealing call system according to the present invention is configured by accommodating a system management terminal device 3 and a plurality of dealing call terminal devices 5 in a line control device 1.

The line controller 1 includes a switching unit 11, a plurality of central office trunks 12, a plurality of dedicated line trunks (magnet trunks) 13, and a plurality of digital line circuits 1.
4, a digital line circuit 15, and a control unit 16
And a communication path control unit 17.

The switching device 11 is a digital circuit line 1
4 has a function of connecting and exchanging between the line trunk 12, the dedicated line trunk 13, and the digital line circuit 15. The office line trunk 12 has a function of interfacing with a public line. The leased line trunk 13
It has the function of interfacing with a plurality of dedicated lines. The digital line circuit 14 has a function of interfacing with the plurality of dealing call terminal devices 5. The digital line circuit 15 has a function of interfacing with the system management terminal device 3 side. The control unit 16 has a function of controlling the operation of the entire line control device 1. Call control unit 17
Has the function of switching the connection of the switching device 11.

The digital line circuit 15 is connected to a system management terminal device 3 for managing the screen data and individual identification information of each user's dealing call terminal device 5 and the usage status of each dealing call terminal device 5. .

The individual identification information includes a user number (User-
No. ), An identification code (ID code), and a password. Among them, User-No. Is essential information, but setting of the latter two can be omitted.

The functional configuration of the system management terminal 3 will be described with reference to FIG. The system management terminal device 3 has a screen data management table 31, an individual identification information management table 32, a call terminal device use status management table 33, an individual identification information determination table, in addition to the functions of the conventional system management terminal device. Means 34 and a call terminal logoff means 35 are provided.

The screen data management table 31 is formed in a memory, and is provided for each user on the
4 is a table in which data for managing screen data such as a public line and a dedicated line number set on a button displayed on the input screen of FIG.

The individual identification information management table 32 is configured in a memory, and registers management data for managing individual identification information (User-No., ID code, password, etc.) for each user who uses the dealing call system. It is a table.

Call terminal device use status management table 33
Is a table which is configured from a memory and in which management data for managing a usage status such as which user is logged on or logged off of each dealing call terminal device is registered.

The individual identification information judging means 34 has a function of judging whether or not the individual identification information sent from the dealing call terminal device matches the individual identification information registered in the individual identification information management table 32. Have.

The call terminal log-off means 35, when a plurality of dealing call terminals accommodated in the line control device 1 are used by one user, other dealings other than one dealing call terminal. It has a function of outputting a signal for logging off the call terminal device.

Referring to FIG. 3, a dealing communication terminal device 5 constituting a dealing communication system according to the present invention.
The functional configuration of will be described. Dealing call terminal device 5
In addition to the functional configuration of the input control means 51, display screen 52, screen control means 53, transmission / reception means 54, and control means 55 provided in the conventional dealing call terminal device, a user individual identification information storage means 56, an individual identification Information determining means 57,
And a user screen data storage unit 58.

The input control means 51 has a function of controlling input from input means such as a keyboard and buttons drawn on a display screen. The display screen 52 is configured using an LCD, a PDP, or the like, and has a function of displaying a user screen and the like. The screen control means 53 has a function of controlling the display state of the display screen. The transmitting and receiving means 54 has a function of transmitting and receiving control signals and data to and from the line control device 1. The control means 55 includes a call terminal device logoff function of logging off the dealing call terminal device when receiving a logoff command from the system management terminal device;
It has a function of controlling the entire operation of the dealing call terminal device 1.

The user's individual identification information storage means 56 has a function of storing the individual identification information of the user who uses the dealing call terminal device 5.

The individual identification information judging means 57 receives the user's individual identification information inputted from the input means (not shown) via the input control means 51 and the individual identification information stored in the user's individual identification information storage means 56. Of User-No. Has the function of comparing and determining whether or not they match.

The user screen data storage means 58 has a function of storing screen data unique to the user, set individually by the user and acquired from the system management terminal device 3.

FIG. 4 shows a password input screen displayed on the display screen 52 when logging on the dealing call terminal device 5 shown in FIG. The password input screen is
A numeric keypad 520 for inputting numbers and Roman characters, an input display screen 521 for displaying a screen showing the contents of the input, an ENTER key 522 for inputting data set on the display screen, a CANCEL key 523 for canceling the set contents of the display screen,
A guidance screen 524 for guiding input is displayed.

When the user calls this dealing call terminal device 5
When the POWER button is depressed to log in to User-No. The input screen shown in FIG. 4 for guiding the user to input is displayed. When the user sets the input display screen
Enter the individual identification information to be entered displayed in
When an input is made using “0”, the input content is displayed on the input display screen 521, and is displayed so as to press the ENTER key 522. When the user presses down the ENTER key 522, the individual identification information displayed on the input display screen 521 is captured. User-N as individual identification information
o. , ID code, and password are entered, the ENTER key 522 is depressed, and the individual identification information is sequentially input. In this screen, when the ID code and the password are not set, the contents displayed to be input on the display screen 521 are not input by the ten keys 520, and the
By pressing the key 522, input rejection becomes possible. To reject the login, press the CANCEL key 5
Press down 23.

User-No. , ID code, and password are input, and when the individual identification information registered in the dealing call terminal device 5 used for the input matches,
The dealing call terminal device 5 is logged on, and the other dealing call terminal devices 5 used by the user are logged off. When the user enters User-No. If only the user inputs "dealing call terminal device 5", the user can log in to the dealing call terminal device 5 used for input when the user is not using another dealing call terminal device. When the user is using the telephone, the new dealing telephone terminal cannot be logged on unless the dealing telephone terminal in use is logged off.

When the log-in process is started, the dealing call terminal device 5 sets the individual identification information input by the user and the User-No. Currently stored in the user individual identification information storage means 56. , The ID code and the password, and if they match, the system starts with the screen data stored in the user screen data storage means 58 at that time,
The logon information is transmitted to the system management terminal device 3.

When the individual identification information input by the user is not stored in the user individual identification information storage means 56, the dealing call terminal device 5 transmits and receives the input individual identification information (User-No.). The information is transmitted to the system management terminal 3 via the means 54, and is compared with the individual identification information managed in the individual identification information management table 32 in the system management terminal 3.

If the individual identification information input to the dealing call terminal device 5 and the individual identification information managed in the individual identification information management table 32 of the system management terminal device 3 match, the dealing call terminal device 5 User-No. Is downloaded to the user screen data storage means 58 of the dealing call terminal device 5, and the individual identification information of the user is downloaded to the user individual identification information storage means 56, and the contents are downloaded. Update. If the two pieces of individual identification information do not match in the match determination process performed by the system management terminal device 3, the system management terminal device 3 transmits a logon reject message to the Request to login again.

Referring to FIG. 5, a control flow when the dealing call terminal device 5 is automatically logged off will be described.
It is assumed that the dealing call terminal devices 5A to 5C are recorded in the call terminal device use status management table 33 of the system management terminal device 3 as the following states. -The dealing call terminal device 5A has a User-No.
The user is currently offline and is currently using the user-No. 200.
Online-dealing call terminal device 5C currently used by 300 users, and User-No.
Used by 200 users and currently online

Here, the User-No. Suppose 300 users move.
First, User-No. 300 users use User-No. , ID code,
A password is input (S1). In the dealing call terminal device 5A, the individual identification information judging means 57 stores the inputted individual identification information (User-No.) In the individual identification information storage means 56 for user.
(User-No.) Is checked (S2).
User-No. Is stored in the user individual identification information storage means 56 of the dealing call terminal device 5A. Since the personal data of User-No. 200 is stored in User-No. Does not match.
Then, the dealing call terminal device 5A receives the input U
ser-No. Then, individual identification information (login information) such as an ID code and a password is transmitted to the system management terminal device 3 via the line control device 1 (S3).

The system management terminal device 3 having received the login information refers to the individual identification information management table 32 and
In the individual identification information determination means 34, the User-No.
It is checked whether the ID code and password for are valid (S4). ID mounted on login information
Once the code and password are verified,
The system management terminal device 3 refers to the call terminal device usage status management table 33 and uses the same User-No. It is checked whether there is a dealing telephone terminal device already logged on (S5). In this example, the User-No. Reference numeral 300 indicates that the dealing call terminal device 5B is online. Then, the system management terminal device 3
A log-off command is transmitted to the dealing call terminal device 5B (S6).

The dealing call terminal device 5B that has received the logoff command performs a logoff process (S7). When the logoff process ends, the dealing call terminal device 5B transmits logoff information notifying the logoff completion to the system management terminal device 3 (S8).

When the system management terminal device 3 receives the log-off information from the dealing call terminal device 5B, the system management terminal device 3 updates the calling terminal device use status management table 33 to the fact that the dealing call terminal device 5B has gone offline. S9).

Lastly, the system management terminal 3 sends the User-No. To the dealing call terminal 5A. The information that the 300 has logged off the dealing call terminal device 5B that was online is transmitted (S10). The dealing call terminal device 5A that has received the logoff information displays on the guidance screen that the dealing call terminal device 5B has been logged off (S11), and notifies the user.

Next, the system management terminal 3 sends the User-No. To the dealing call terminal 5A. 300 personal data are downloaded (S12).

The dealing call terminal device 5A stores the downloaded data in the user individual identification information storage means 56 and the user screen data storage means 58 (S13). When the download is completed, the dealing call terminal device 5A becomes the system management terminal device 3.
The download end information is transmitted to (S14). The system management terminal device 3 that has received the download end information stores the dealing call terminal device 5A in the call terminal device use status management table 33 in the User-No. The information that the 300 users are currently online and registered is registered (S15), and the registration status is as shown below. -The dealing call terminal device 5A has a User-No.
The online dealing call terminal device 5B currently used by 300 users is the User-No.
300 users are currently using the offline calling terminal 5C.
Used by 200 users and currently online

Referring to FIG. 6, when the user enters User-No.
The control flow when only the password is input and the password is not input will be described. As in the case of FIG. 5, the User-No. It is assumed that 300 users move. The user sends the User-No. To the dealing call terminal device 5A. Only or U
ser-No. And an ID code (S2
1). The dealing call terminal device 5A stores the User-N stored in the user individual identification information storage unit 56.
o. Of the User-No. It is determined whether or not the individual identification information matches (S22). In this example, the user does not enter a password and
-No. Only or User-No. , ID and code only, the individual identification information does not match. Therefore, the dealing call terminal device 5A transmits the login information to the system management terminal device 3 via the line control device 1 (S23).

The system management terminal device 3 having received the login information refers to the individual identification information management table 32 and
In the individual identification information determination means 34, the User-No.
It is checked whether the ID code and password for are valid (S24). I included in login information
When it is confirmed that the D code and the password are valid, the same User-No. To check if there is a dealing call terminal already logged on (S2)
5). The system management terminal device 3 has a User-No. 3
When it is confirmed that 00 is already online at the dealing call terminal device 5B, information indicating that the dealing call terminal device 5B is online is transmitted to the dealing call terminal device 5A (log-in disabled information) ( S26).

When the dealing call terminal 5A receives the log-in disabling information, the guidance screen 524 indicates that the user cannot log in because the user is online with the dealing call terminal 5B. Indicates that is online (S2
7) Notify the user.

[0048]

According to the dealing telephone system having the above-mentioned structure, it is possible to open the dealing telephone terminal device to a plurality of users by the above-mentioned login operation, and to share the dealing telephone terminal device. To secure the desk workspace as much as possible, and to automatically log off any unused dealing call terminal that is not used by entering a password, and secure a dealing call terminal that can be used by other users. Will be able to

[Brief description of the drawings]

FIG. 1 is a view for explaining a system configuration example of a dealing call system according to the present invention.

FIG. 2 is a view for explaining a configuration of a system management terminal device constituting the dealing call system according to the present invention.

FIG. 3 is a view for explaining a configuration of a dealing telephone terminal device constituting the dealing telephone system according to the present invention.

FIG. 4 is a view for explaining a login screen of the dealing call terminal device.

FIG. 5 is a diagram illustrating a control flow of the dealing communication system (part 1).

FIG. 6 is a diagram illustrating a control flow of the dealing communication system (part 2).

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Line control apparatus 11 Switching apparatus 12 Central line trunk 13 Dedicated line trunk (magnet trunk) 14 Intercom digital line circuit 15 System management terminal digital line circuit 16 Line control apparatus control unit 17 Communication path control unit 3 System management terminal apparatus 31 Screen data management table 32 Individual identification information management table 33 Call terminal device use state management table 34 Individual identification information determination means 35 Call terminal logoff means 5 Dealing call terminal device 51 Input control means 52 Display screen 520 Numeric keypad 521 Display screen 522 ENTER Key 523 CANCEL key 524 Guidance display screen 53 Screen control means 54 Transmission / reception means 55 Control means 56 Individual identification ear information storage means 57 User identification information determination means 58 U Use screen data storage means

Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat II (reference) G06F 17/60 512 G06F 17/60 512 H04M 11/00 303 H04M 11/00 303 H04Q 3/58 101 H04Q 3/58 101

Claims (6)

[Claims] 1. A plurality of dealing call terminals, at least one system management terminal, and a switching operation for accommodating a line such as an office line or a dedicated line with the dealing call terminal and the system management terminal. In a dealing call system comprising a line control device for carrying out and mainly used in financial transactions, etc., a dealing call terminal device comprises a display means and a user individual identification information storage means for storing the user's individual identification information. A user screen data storage means for storing screen data individually set by a user; and a user identification data stored in the user individual identification information stored in the user individual identification information storage means input from the input means. Individual identification information determining means for determining a match, and a call terminal log for logging off the dealing call terminal in response to a logoff command A screen data management table for registering and managing screen data set for each user, a user number (User-No.), An ID code, and a password set for each user. Identification information management table for registering and managing individual information consisting of: and a call terminal device usage status for registering and managing which user is using the dealing call terminal device constituting the dealing call system in which situation Management table, individual identification information determining means for determining a match between the individual identification information received from the dealing call terminal device and the individual identification information registered in the individual identification information management table,
A call terminal that sends a log-off command to log off the dealing telephone terminal in use when the same user is already using the dealing telephone terminal and tries to log in another dealing telephone terminal. A device log-off means, wherein the dealing call terminal device is provided with the individual identification information and the user-specific information entered when the user inputs a user number (User-No.) To log in to the dealing call terminal device. It is determined whether the individual identification information stored in the identification information storage means matches. If the two match, the image data is taken out from the user screen data storage means and displayed on the display screen. Sends the individual identification information of the user to the system management terminal device, and the system management terminal Reads the screen data of the user from the screen data management table, same user from the call terminal usage management table already it determines whether is in use other dealing communication terminal apparatus,
A dealing call system wherein a log-off command is output to the dealing telephone terminal in use when the same user is already using another dealing call terminal. 2. When the in-use dealing call terminal device that has received the logoff command logs off itself, it indicates that the in-use dealing call terminal device has logged off in the in-use dealing call terminal device. The dealing call system according to claim 1, wherein 3. A dealing call terminal device constituting a dealing call system according to claim 1 or 2, wherein a display means, and a user individual identification information storage means for storing user individual identification information. A user screen data storage means for storing screen data individually set by a user, and a check for matching between the user's individual identification information input from the input means and the individual identification information stored in the user's individual identification information storage means. A personal identification information determining unit for determining, and a call terminal log-off unit for logging off the dealing call terminal device in response to the log-off command, wherein a user number (User- No.) and the individual identification information entered in the user individual identification information storage means. A dealing call terminal device, which determines a match, and when both match, retrieves image data from the user screen data storage means and displays the image data on the display screen. 4. The dealing communication terminal device according to claim 3, wherein a message indicating that another dealing communication terminal device has been logged off is displayed. 5. A system management terminal device constituting a dealing communication system according to claim 1, wherein a screen data management table for registering and managing screen data set for each user; And an individual identification information management table for registering and managing individual information including a user number (User-No.), An ID code, and a password set in the system, The call terminal device use status management table for registering and managing whether or not it is used, and the individual identification for judging whether the individual identification information received from the dealing call terminal device matches the individual identification information registered in the individual identification information management table The information determination means and the same user is already using the dealing call terminal device and another dealing call terminal is newly used. Communication terminal logoff means for transmitting a logoff command for logging off the in-use dealing telephone terminal device when trying to log in to the device, and screen data based on the user identification information received from the dealing telephone terminal device. In addition to reading the screen data of the user from the management table, it is determined whether or not the same user is already using another dealing telephone terminal from the telephone terminal use status management table. Outputting a command to log off the currently used dealing telephone terminal when another dealing telephone terminal is already in use. 6. When the dealing call terminal device in use receiving the log-off command receives the log-off information of automatic log-off, the fact is notified to the dealing call terminal device which starts using the information. A system management terminal device according to item 1.