JPH1198274A - Speech terminal equipment, management terminal equipment, and line button display method in dealing communication system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve the display configuration of a line button displayed on the display screen of a communication terminal equipment in a speech terminal equipment and a management terminal equipment and a line button display method, in a dealing communication system used at the time of executing financial dealing in a financial institution, such as banks and securities companies. SOLUTION: This dealing communication system is equipped with a line controller 3 for forming a speech path among lines, plural speech terminal equipment 5 connected with this line controller 3 for housing plural line buttons and operating speech with the lines, and a management terminal equipment 7 for managing the line controller 3 and the speech terminals 5. The display of the line buttons is operated by combining text data with image data.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a communication terminal device, a management terminal device, and a line button display method in a dealing communication system used when conducting financial transactions in a financial institution such as a bank and a securities company. The present invention relates to improvement of a display mode of a line button displayed on a display screen of a device.

[0002]

2. Description of the Related Art A dealing communication system is used to register a line controller, a plurality of communication terminals connected thereto, station data of the line controller, and line data to be accommodated in a line screen of the communication terminal. And a system management terminal (SAT).

Conventionally, data managed by a system management terminal device and downloaded to a communication terminal device include a title of a line screen, an accommodation position number and a name of a line accommodated in a button of the line screen in the line control device, and a button of the line screen. The information includes an auto-dial number and its name accommodated in the communication terminal, setting data unique to the communication terminal customized for each communication terminal, array data of function keys, and the like. These data are stored in a database, and are registered and managed on the hard disk of the system management terminal device for each call terminal device.

[0004] Of these data, the line name, auto-dial number, and auto-dial name are handled as common data of the dealing call system, and the line name is registered and managed in accordance with the line accommodation number. Are registered and managed for each auto dial. When the line accommodation number or the auto dial is input to the line button of the communication terminal device, the line name and the auto dial name corresponding to the number are displayed as the common data.

[0005]

In the conventional dealing communication system, the display of the line button of the telephone terminal device is only a name display by characters, and the user can select a communication partner and identify the line to be used by character recognition. It is carried out. For this reason, it was inconvenient in terms of operation efficiency in dealing business requiring quick selection and judgment.

SUMMARY OF THE INVENTION The present invention has been made to solve such a conventional problem, and provides a visual impact to a user by displaying an image of a line button in addition to a conventional name display. The purpose is to improve the performance.

[0007]

A call terminal device according to the present invention comprises: a line control device for forming a call path with a line;
In a dealing communication system having a plurality of communication terminal devices connected to the line control device for accommodating a plurality of line buttons and communicating with the line, and a management terminal device for managing the line control device and the communication terminal device, The button is displayed by a combination of text data and image data.

According to the present invention, the display of the line button can be performed by combining the text display and the image display.
The line button can be visually identified quickly and the operability can be improved.

Further, a management terminal device according to the present invention comprises a line control device for forming a communication path between the line control device and a plurality of line buttons connected to the line control device for accommodating a plurality of line buttons and communicating with the line. In a dealing communication system having a call terminal device and a line control device and a management terminal device for managing the call terminal device, each data of text data and image data displayed on a line button is converted to a line accommodation number or a destination dial number. Correspondingly, it is managed as common data and downloaded to the call terminal device.

[0010] According to the present invention, by enabling the centralized management of display data in the management terminal device based on the concept of common data, it becomes unnecessary for the telephone terminal device to individually register names and images, and the telephone terminal device becomes unnecessary. Screen data creation work can be shortened.

A line button display method according to the present invention provides a line control device for forming a communication path between the line control device and a plurality of line buttons connected to the line control device for accommodating a plurality of line buttons and communicating with the line. In a dealing communication system having a communication terminal device, and a line control device and a management terminal device for managing the communication terminal device, the line button is configured by a text layer for displaying text data and an image layer for displaying image data. , And are displayed in three display forms, designated by the display flag of the line button data, such as text display, image display, or text display and image display.

According to the present invention, the display of the line buttons can be combined with the text display and the image display by switching the display layer, and the operability can be improved by enabling quick visual identification and determination of the line buttons. Can be achieved.

[0013]

FIG. 1 is a block diagram of a dealing communication system to which the present invention is applied. The system comprises a dedicated line trunk 1 and a central line trunk 2 connected to a dedicated line or a central line. It has a line control device 3 for forming a communication path.

A plurality of telephone terminals 5 are connected to the line controller 3 via a telephone terminal interface 4, and a system management terminal (SAT) 7 is connected via a PC interface 6. Each communication terminal device 5
Hard disks are connected to the system management terminal device 7 as external memories 5M and 7M. Here, the call terminal numbers of the plurality of call terminal devices 5 are 200 to 2
It is assumed to be 10.

(Call terminal device)
One handset is provided so that two parties can talk with each other at the same time. Further, a pagination function is adopted to accommodate a plurality of lines, and the display screen is configured to display tens of line screens in which tens of line buttons are arranged per screen.

The line buttons on each screen directly accommodate office lines and dedicated lines, and also register destination dial buttons.
By pressing a line button, an auto dial (ADL) button for dialing out a destination number registered in advance can be registered.

Each line button displays an image (icon) such as a registered office line / dedicated line, a name corresponding to ADL, and a symbol mark. The text data representing the name and the icon data representing the image such as a mark are called from the common data area of the external memory 5M of the communication terminal device 5.

(Management terminal) System management terminal 7
Is composed of a main unit incorporating a RAM (random access memory) and a hard disk, and input / output devices such as a keyboard, a mouse, and a display device. Its role is to create and register station data of the line control device 3 and to create and register line data to be accommodated on the line screen of the call terminal device 5.

The data of the line controller 3 is created by registering a line interface, a dedicated line, a line interface package with a telephone terminal, registering a telephone terminal number,
The main content is the registration of trunk data for a dedicated line.

Here, "registration of a call terminal number" means that an extension number is assigned in accordance with the accommodation position of the line interface package with the call terminal device 5. This extension number does not overlap with other call terminal devices 5 and all call terminals 5 connected to the line control device 3
Allocated to

"Registration of trunk data of office line / dedicated line" means to create a table storing data of line type, line name and icon corresponding to the line accommodation number. The line type and line name are registered from the keyboard. The registration of the icon data is created on a graphic creation application such as an image capture by a scanner or an icon editor. The created icon is OS
The image data is stored in an icon data storage area on the SAT program via a memory area called a clipboard of (operation system) for temporarily storing image data.

The data creation of the call terminal device 5 includes creation of personal data for managing the accommodation state of the line buttons on the line screen and arrangement of the function keys, and creation of common data for managing the line names, ADL names and their icons. To be distinguished.

(Personal Data) FIG. 2 is a configuration diagram of registration data of a line button registered on a line screen in personal data. The personal data 10 is registered for each call terminal number 11 that specifies a plurality of call terminals 5, and includes a page number 12, a button number 13, a data type 14, an input number 1 of a line screen.
5, a display flag 16. The personal data 10 is transmitted from the system management terminal 7 to the external memory 5 of each call terminal 5.
It is downloaded to the personal data area on M.

The page number 12 registers the page number of the line screen. The button number 13 registers the accommodation position of the line button on each page. Therefore, the accommodation position of each line button, that is, the page on the screen and the position within the page can be specified by these two data.

In the data type 14, data for identifying whether the data registered in the line button is trunk (TRK) data or ADL data is registered. As a result, the call terminal device 5 identifies whether to refer to the display data of the line button from the TRK data table or the ADL data table described later.

The input number 15 is a line accommodation number or AD indicating the mounting position of the line trunk on the line controller 3.
Register one of the L numbers. By registering this input number 15 in the line button, the call terminal device 5 can obtain the line accommodation number corresponding to the input number 15 registered in the line button or the name associated with the ADL from the common data described later. Display an icon on the line button.

The display flag 16 registers data for identifying the line name and the presence / absence of icon display. With this display flag 16, a display method of a total of three patterns can be selected, that is, a line name (text) display, an icon (image) display, and both a line name and an icon display.

(Common Data) FIG. 3 is a block diagram showing the common data, which comprises a TRK data table 20 and an ADL data table 30. This data table 20, 30
Is downloaded from the system management terminal device 7 to the common data area on the external memory 5M of each call terminal device 5.

The TRK data table 20 includes a line name 22 and a line icon 23 corresponding to the line accommodation number 21 indicating the mounting position of the office line / dedicated line on the line controller 3 described in the data creation of the line controller 3. It is a table consisting of data. The ADL data table 30 is a table including data of an ADL name 32 and an ADL icon 33 corresponding to the auto dial 31.

(Display of Line Button) Next, the display operation of the line button on the display screen will be described based on the personal data and the common data downloaded from the system management terminal device 7 to each communication terminal device 5.

In the personal data area on the external memory 5M of the telephone terminal 5, there is a data storage area of page numbers 12 to display flags 16 as line button data. Of these data, page number 12 and button number 13
Then, the position of the line button to be displayed is determined, and the display information is searched using the data type 14 and the input number 15 as keywords to determine the display content.

The common data includes a TRK data table 2
There are two tables, 0 and an ADL data table 30. The data type 14 of the personal data 10 identifies which table from which the display information is quoted.

The display of the line button includes the input number 15 of the personal data 10 and the TRK data table 20 or ADL.
From one of the data tables 30, the display data of the line name 22 or ADL name 32, the line icon 23 or the ADL icon 33 that matches the input number is read and displayed.

Further, the display flag 16 of the personal data 10
With the combination of the line button display layers hierarchized into a text layer and an image layer, any one of three display patterns, that is, display of only a name, display of only an image, and display of a name and an image is performed.

As shown in FIG. 4, the layer structure of the line button is such that the image layer 41 is arranged on the upper side and the text layer 42 is arranged on the lower side. Further, the icon display section of the image layer 41 is a right half of the line button as exemplified in FIG. 5, and the text display section of the text layer 42 has a structure covering the entire range of the line button. As an example, an example is shown in which a sun mark is displayed on an image layer and characters of "station line 2" are displayed on a text layer.

As a result, as shown in FIG. 6, when only the name is displayed under the setting conditions of the display flag 16, "station line 2" is displayed using the entire display range of the line button (see FIG. 6). a) When displaying only an image, the right half of the line button is used to display a sun mark (FIG. b),
When a name and an image are displayed by a combination of the image layer and the text layer, the display of the text is set to the left half to display both the "station line 2" and the sun mark (FIG. C).

Next, an example in which a line button is displayed on the display screen of the telephone terminal 5 will be described. FIG. 7 shows a display screen 5S of the call terminal device 5.
2 shows an example in which a line button of page number 1 is displayed in a display form specified by each piece of personal data shown in the lower part of the figure. This personal data is data obtained by downloading the data of the call terminal number 200 shown in FIG.

In the first column of this personal data, the page number is 1
Designates the line button whose button number is 1, that is, the line button 51 at the upper left of the screen. Data type 14 is AD
L, input number 15 is "11-7788", display flag 1
Since "6" is "text", the ADL data table 30 shown in FIG.
“AA Bank” which is the ADL name 32 corresponding to “7788” is selected, and this text data is displayed on the line button 51.

In the second column of the personal data, the page number is 1,
The line button whose button number is 2, that is, the line button 51
Is designated on the line button 52 to the right of. Data type 1
4 is ADL, the input number 15 is "22-3344", and the display flag 16 is "image". Therefore, the ADL data table 30 shown in FIG.
Select the cross mark which is the ADL icon 33 corresponding to “2-3344”, and put the cross mark on the line button 5
2 is displayed.

Another display example will be described with reference to FIG. The display screen 5S shown in FIG. 8 is a screen of the communication terminal device 5 which has downloaded the data of the communication terminal number 210 shown in FIG. 2, and has a page number 2 in a display form specified by each data of the personal data shown in the lower part of FIG. An example is shown in which the line button is displayed.

In the first column of this personal data, the page number is 2
Designates the third line button 53 to the right from the line button with the button number 3, that is, the line button 51 at the upper left of the screen. Since the data type 14 is TRK, the input number 15 is “1000”, and the display flag 16 is “image”,
The TRK data table 20 shown in FIG. 3 is selected, and the line icon 23 corresponding to the line accommodation number 21 of “1000” is selected.
Is selected, and this star mark is displayed on the line button 5
3 is displayed.

In the second column of the personal data, the page number is 2,
Line button with button number 4, ie, line button 53
Is designated on the line button 54 on the right side of. Data type 1
4 is TRK, the input number 15 is "1001", and the display flag 16 is "text &image".
The K data table 20 is selected, and the line accommodation number 21 is “line 1”, which is the line name 22 corresponding to “1001”.
Then, the sun mark as the line icon 23 is selected, and the line name and the sun mark of this "station line 1" are displayed on the line button 54.

[0043]

According to the present invention, the display of the line buttons can be combined with the name display and the image display by switching the display layer, and the visual identification of the line buttons can be quickly performed. This has the effect of improving the performance.

Further, according to the present invention, since the display data can be centrally managed in the management terminal device based on the concept of the common data, it becomes unnecessary for the call terminal device to individually register names and images, and This has the effect of shortening the screen data creation work of the terminal device.

[Brief description of the drawings]

FIG. 1 is a block diagram of a dealing call system to which the present invention is applied.

FIG. 2 is a configuration diagram showing registration data of a line button registered on a line screen in personal data.

FIG. 3 is a configuration diagram showing common data.

FIG. 4 is a diagram showing a layer configuration of a line button in which an image layer is arranged on an upper side and a text layer is arranged on a lower side.

FIG. 5 is a diagram illustrating an example of an image layer and a text layer.

6A and 6B show display examples of line buttons, where FIG. 6A shows only a name, FIG. 6B shows only an image, and FIG. 6C shows a name and an image.

FIG. 7 is a display example of a line button displayed on a display screen of a call terminal device.

FIG. 8 is a display example of a line button displayed on a display screen of a call terminal device.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Dedicated line trunk 2 Central office trunk 3 Line controller 4 Talk terminal interface 5 Talk terminal device 6 PC interface 7 System management terminal device 5M, 7M External memory 5S Display screen 10 Personal data 11 Talk terminal number 12 Page number 13 Button number 14 Data type 15 Input number 16 Display flag 20 TRK data table 21 Line accommodation number data 22 Line name data 23 Line icon data 30 ADL data table 31 Auto dial data 32 ADL name data 33 ADL icon data 41 Image layer 42 Text layer 51 to 54 Line button

Claims (3)

[Claims] A line controller for forming a communication path between the line controller, a plurality of communication terminal devices connected to the line controller and accommodating a plurality of line buttons for communicating with the line; In a dealing communication system having a control device and a management terminal device for managing the communication terminal device, a display of the line button is performed by a combination of text data and image data. 2. A line controller for forming a communication path with a line, a plurality of communication terminal devices connected to the line controller and accommodating a plurality of line buttons for communicating with the line, and the line In a dealing communication system having a control device and a management terminal device for managing the call terminal device, each data of text data and image data to be displayed on the line button is shared corresponding to a line accommodation number or a destination dial number. A management terminal device, which is managed as data and downloaded to the communication terminal device. 3. A line controller for forming a communication path with a line, a plurality of communication terminal devices connected to the line controller, accommodating a plurality of line buttons and communicating with the line, and the line. In a dealing communication system having a control device and a management terminal device that manages the call terminal device, the line button includes a text layer that displays text data and an image layer that displays image data. A line button display method characterized in that the line button is displayed in three display modes designated by a display flag, a text display, an image display, or a text display and an image display.