JP2002163691A - System and method for guiding to boarding gate in airport - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable even a passenger unfamiliar with airplane boarding to easily advance to a boarding gate. SOLUTION: The boarding ticket information of the passenger 1 is read from a boarding ticket carried by the passenger, the boarding gate is detected on the basis of the read boarding ticket information, and the route up to the boarding gate for the passenger carrying the boarding ticket is guided.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to an airport boarding gate guidance system and method.

[0002]

2. Description of the Related Art A passenger who intends to board an airplane completes a boarding procedure at an airport and then proceeds to a boarding gate by relying on information written on a boarding pass and a guide board in the airport. Here, the information on the boarding pass is the information at the time of boarding procedure.After completing the procedure, before boarding,
Boarding gates and departure times may change. Such change information will be announced on the in-house broadcast and on the information board. However, for some passengers unfamiliar with boarding airplanes,
In many cases, it is not possible to respond quickly and accurately to such changes, and in such cases the airport ground staff is often taken care of.

[0003] Conventionally, the conventional information boards and in-house broadcasts provided in airports are intended for an unspecified number of all passengers, and each passenger has a flight number written on his / her boarding pass. It automatically recognizes where the boarding gate is, and then uses that information and signboard information to find the route you need to follow, which can be very annoying and uncomfortable for inexperienced passengers. .

[0004]

Accordingly, the present invention provides
It is an object of the present invention to provide a boarding gate guidance system and method in an airport that allows even a passenger unfamiliar with boarding an airplane to easily proceed to a boarding gate.

[0005]

In order to achieve the above object, an airport boarding gate guidance system according to the first aspect of the present invention comprises a boarding pass reader for reading boarding pass information from a boarding pass owned by a passenger. , The passenger information system that stores the flight number of the departure flight, the latest departure time and the boarding gate, and the route to each boarding gate, and stores the boarding pass information read by the boarding pass reader. The corresponding boarding gate is detected from the passenger guidance system based on the
A guide terminal control device that outputs route information to the boarding gate of the passenger who owns the boarding pass, and guide display means for guiding and displaying the route to the boarding gate output by the guide terminal control device. Features.

According to a second aspect of the present invention, in the airport boarding gate guide system according to the first aspect, the guide terminal control device has, for each route to each boarding gate, information on stores existing in the route. In addition, information of a store corresponding to the route to the boarding gate is added and output.

According to a third aspect of the present invention, in the airport boarding gate guidance system according to the first aspect, the guidance display means comprises at least one of a screen display device and a printing device.

According to a fourth aspect of the present invention, there is provided a boarding gate guide method in an airport which reads boarding pass information from a boarding pass owned by a passenger, stores the flight number of the departure flight, and the latest departure time and boarding gate. With reference to the passenger guide system and the route to each boarding gate, the corresponding boarding gate is detected from the passenger guide system based on the read boarding pass information, and up to the boarding gate of the passenger who owns the boarding pass. The route is guided.

According to a fifth aspect of the present invention, there is provided the airport boarding gate guidance method according to the fourth aspect, wherein guidance is provided by adding information on stores existing along the route to the route to the boarding gate. I do.

According to a sixth aspect of the present invention, there is provided the airport boarding gate guidance method according to the fourth or fifth aspect, wherein the guidance is performed on at least one of screen display and printing.

[0011]

FIG. 1 is a block diagram showing a system for guiding a boarding gate in an airport according to the present invention. This system is provided with a boarding pass reader 2 that reads boarding pass information including a printed matter of a boarding pass owned by a passenger 1 who has completed a boarding procedure or a magnetically input item. The boarding pass information includes the flight number (code number, etc.) and departure time of the airplane to be boarded. A large number of boarding pass readers 2 are arranged at various places in the airport, as well as around the boarding procedure window. The boarding pass information read by the boarding pass reader 2 through an operation such as inserting the boarding pass into the boarding pass of the boarding pass reader 2 by the passenger 1 is added with identifier information unique to the boarding pass reader 2. The information is sent to the guidance terminal control device 4. This identifier information is useful as information for specifying the place where the boarding pass reader 2 is installed, that is, the place where the passenger is currently located. The guidance terminal control device 4 includes a storage unit 5 that stores map information for guiding a passenger to a boarding gate in an airport, and store information for guiding stores that sell goods or various services. At the same time, it is connected to a passenger guidance system 6 for providing the latest departure information based on the flight number of the departure flight.
The passenger guidance system 6 includes a storage unit 7 for storing the latest departure information, that is, the flight number, the corresponding departure time, and information such as the boarding gate. When the flight name information is received from the guidance terminal control device 4, The latest departure time information and boarding gate information corresponding to the information are obtained from the storage unit 7 and returned to the guidance terminal control device 4.

The guide terminal control device 4 uses the boarding pass reading device 2 identifier information received from the boarding pass reading device 2 and the departure information obtained from the passenger guide system 6 based on the boarding pass reading device 2 accessed by the passenger 1. The route from the installation location, that is, the location where the passenger is currently located, to the boarding gate to which the passenger 1 should travel is searched, and the route is displayed on the display device 3 using a map. In this case, the display contents of the display device 3 can be printed by the printing device 8 by the selection or designation of the passenger 1. As a result, the passenger 1 can proceed to the boarding gate with more assurance.

Note that the display device 3 and the printing device 8 can be arranged as independent components, and in some cases, can be arranged so as to be included in the boarding pass reader 2.

The guidance terminal control device 4 can also advertise a store by displaying, for example, souvenir information and service information of a store in the middle of the route to the route information.

According to the above-described embodiment, the passenger 1 simply reads his / her own boarding pass into the boarding pass reader 2,
Since the route from the current location to the boarding gate can be individually guided, the passenger can smoothly go to the boarding gate without hesitation even if he can not fully understand the contents written on the boarding pass. You can proceed. This allows
In addition to improving the convenience of the passengers themselves, the airport can also expect a significant reduction in the time required for ground staff to receive and respond to questions, thereby reducing the burden on airport ground staff. it can.

[0016]

According to the present invention, boarding pass readers are installed at various points in an airport, boarding pass information is read from a passenger's boarding pass, and the route to which the passenger should travel is guided, so that even an unfamiliar passenger can travel. It is possible to provide assistance to proceed smoothly to the boarding gate without much hesitation.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an embodiment of an airport boarding gate guidance system according to the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Passenger 2 Boarding pass reading device 3 Display device 4 Guidance terminal control device 5 Storage unit 6 Passenger guidance system 7 Storage unit 8 Printing device

Claims (6)

[Claims] 1. A boarding pass reader for reading boarding pass information from a boarding pass owned by a passenger, a passenger guide system storing flight numbers of departure flights, and the latest departure times and boarding gates. The route to the boarding gate is stored, and based on the boarding pass information read by the boarding pass reader, the corresponding boarding gate is detected from the passenger guide system, and the boarding pass of the passenger who owns the boarding pass is detected. An airport boarding gate guidance system, comprising: a guidance terminal control device that outputs route information to a gate; and guidance display means that guides and displays a route to a boarding gate output by the guidance terminal control device. . 2. The boarding gate guide system in an airport according to claim 1, wherein the guide terminal control device has, for each route to each boarding gate, information on a store existing in the route, and A boarding gate guidance system in an airport, characterized by adding and outputting information of a store corresponding to a route to a gate. 3. The airport boarding gate guidance system according to claim 1, wherein said guidance display means comprises at least one of a screen display device and a printing device. 4. A passenger information system which reads boarding pass information from a boarding pass owned by the passenger, stores the flight number of the departure flight, the latest departure time and the boarding gate, and determines the route to each boarding gate. An airport that detects a corresponding boarding gate from the passenger guide system based on the read boarding pass information and guides a route to the boarding gate of a passenger who owns the boarding pass. Inside boarding gate guidance method. 5. The boarding gate guide in an airport according to claim 4, wherein information on a store existing in the route is added to the route to the boarding gate for guidance. Method. 6. The airport boarding gate guidance method according to claim 4, wherein the guidance is performed at least one of screen display and printing.