JP2001325508A - Method and system for point management - Google Patents

Abstract

PROBLEM TO BE SOLVED: To actualize both sales promotion and user's profit at the same time. SOLUTION: A sale point providing mechanism device 20 and a service providing mechanism device 40 are connected to a point managing mechanism device 10 which issues and manages points, and the sale point providing mechanism device provides points for a user device 30, which applies for the provision of service by using the points. Consequently, when service or an article is purchased, the sale point providing mechanism device of the selling company provides points for the user device and the user can be provided with desired service by using the points in the user device.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a point management method for providing welfare-related services such as nursing and childcare using points provided to customers (hereinafter referred to as users) when purchasing services and / or goods. About the system.

[0002]

2. Description of the Related Art In general, a service provider such as a beauty salon or a massage shop, and a product sales company such as a department store or a specialty store provide points at the time of purchase from the viewpoint of increasing the user's willingness to purchase and promoting sales. Point management systems are widely used.

[0003] This type of point management system is a system that provides points in accordance with a user's payment price, and provides services and articles, discounts, and the like in accordance with points brought in by the user.

For example, when a point is provided to a user at a bakery serving as a specialty store, one point is issued for every 400 yen of the user's payment, and points corresponding to all payments are provided to the user. The points are set with a one-year expiration date. Here, as a service for the points, the bakery exchanges 10 points brought by the user for one bag of anpan (6 pieces) or 2 cakes.
The individual is handed over to the user, and one loaf of high quality bread is handed over in exchange for 15 points. In addition, a 1,000 yen shopping ticket will be delivered in exchange for 30 points.

On the other hand, unlike the viewpoint of sales promotion as described above, from the viewpoint of social welfare, individuals and organizations can provide free and paid services (eg, social contribution services provided by volunteers, boys, girls scouts, senior citizens associations, etc.). ), Points are given to individuals and groups according to the content and time of volunteers, and a point management system that allows individuals and groups who provide services in response to these points to receive services is provided. It is being built and operated.

The points given according to the contents and time of volunteers are, for example, (i) 10 points for picking up trash in the park for 1 hour, and (ii) 10 points for 1 hour for cleaning the river.
0 points, (iii) helping the elderly take a bath in 10 hours
0 points, (iv) orphanage comfort is given 35 points per hour, according to the nature of the service.

In this case, Mr. A performs (i) five times and (ii)
Is performed twice, (i) × 5 times + (ii) × 2
Times = 250 points will be provided.

[0008] Then, when Mr. A wants to request a volunteer to bathe his father, he can use this point to request a volunteer to bathe his father only twice.

[0009]

However, in the above point management system, the following (a) to (d)
There is a point I want to review like this. (A) For example, the company that issued the points (service /
An article sales company) operates a point management system from the viewpoint of promoting its own sales, and there is no point management system that is operated in consideration of user convenience.
Also, since almost all companies use a similar point management system for sales promotion, the function of sales promotion is becoming inadequate in the provision of goods and services simply corresponding to points. Increasing the point conversion ratio is meaningless because the profit decreases.

(B) Even if a point is provided when purchasing a service / article, the use range of the point is limited. For example, even if a point is provided at the time of purchasing a service / article, it is a point for sales promotion, and therefore can be used only by the company that provided the point. For this reason, it is difficult to find a partner company that only exchanges points, even if the company that provided the points expands the use range of points other than the company itself, and it will take time for alliances that involve other businesses, etc. There is a problem. Also, the points received by the user cannot be given to others.

(C) In some cases, a mark indicating the point of a non-profit welfare organization is printed on an article, and a user who has purchased the article collects the mark and donates it to a public organization. There is a point management system that can purchase the goods of the sponsoring company by sending it to a for-profit welfare organization. However, this type of point operation system only complicates the work for the user as compared with the above-mentioned point operation system for sales promotion, and is intended only for the number of points. I don't know if it's helping to increase sales.

[0012] In addition, at a member store of the point management system, a stamp (a stamp-shaped sticker) is received at the store at the time of purchase of an article, and the stamp is attached to a backing paper or a ledger, thereby accumulating points. There is a method of using points at an arbitrary store. However, in this method, it takes time to attach a stamp to a ledger or the like. Also, if you are a lazy person who collects stamps,
The stamp may not be affixed and may be damaged in a wallet or the like, resulting in disposal as garbage. Furthermore, even if the user collects stamps, the user often does not know where to send the stamps, and it is often unknown to the user what goods and services can be received by collecting points.

[0013] (d) The point management system for volunteers is an equivalent exchange system in which volunteers are received in accordance with the amount of volunteering. Service may not be available. Therefore, the point management system may not function. The present invention has been made in view of the above circumstances,
It is an object of the present invention to provide a point management method and system that can simultaneously realize sales promotion and user benefits.

It is another object of the present invention to provide a point management method and system having a wide use range.

Still another object of the present invention is to provide a point management method and system that can save the user from having to collect points.

[0016]

In order to achieve the above object, the gist of the present invention is to provide a point to a user at the time of purchasing a service / goods by a sales company, and the user receives a desired service using the point. The point is to provide a point management system that makes it possible. As a result, it is possible to simultaneously realize the sales promotion of the service / article sales company that provides the points and the profit of the user, and it is possible to construct a system that can also contribute to society.

The term “service” refers to existing services in general. In particular, the term “service” refers to a nursing care service related to nursing care insurance started in April 2000 or a nursing care service related to a childcare problem that is one of the causes of a declining birthrate. I do. Thus, for example, it is possible to mediate between the user who needs the nursing service and the service provider, or to reduce the economic burden of the user who needs the nursing service.

On the basis of the gist of the present invention as described above, the following means are specifically taken. The invention corresponding to claim 1 is a point management method for mediating for expanding a use range of points provided to a user for sales promotion, and a point management mechanism for issuing and managing the points. Providing a selling point providing mechanism for providing points to the user, and a service providing mechanism for providing services to the user, wherein the point operating mechanism issues points to the selling point providing mechanism; Wherein the selling point providing mechanism provides the user with points according to the purchase price received from the user among the issued points, and the service providing mechanism provides a service to the user. Obtain points from the user, notify the points to the point management organization, or The point management method includes a step of sending, the.

The invention corresponding to claim 2 is a point management method for mediating for expanding a use range of points provided to a user for sales promotion, and issues and manages the points. A point operating mechanism for providing a point to the user, a selling point providing mechanism for providing the user, and a service providing mechanism for providing a service to the user, wherein the selling point providing mechanism determines a value of the points to be purchased. Providing the monetary information to the point operating mechanism in accordance with the step; and issuing the points to the selling point providing mechanism in accordance with the monetary information; and Of providing points to the user according to the purchase price received from the user. The service providing mechanism provides a service to a user, obtains points from the user, and notifies or returns the points to the point operating mechanism; and the point operating mechanism performs the notification or returning. And depositing money information corresponding to the service value corresponding to the given points into the service providing mechanism.

Further, the invention corresponding to claim 3 is a point management method for mediating for expanding a use range of points provided to a user for sales promotion, wherein the point database relating to issuance of the points is provided. A service database relating to the relationship between the points and the service, a point management mechanism for issuing and managing points using the two databases, a sales point providing mechanism for providing points to the user, and Providing a service providing mechanism for providing a service, and as a process of the point managing mechanism, a step of confirming that money information has been received from the selling point providing mechanism, and a step of issuing points to the selling point providing mechanism. And issue of points to the sales point providing organization Updating the point database on the basis of, based on, when a point is notified or returned from the service providing mechanism, referring to the service database and confirming the notified or returned point; and after the confirmation, A point management method including: converting the notified or returned points into a service price; and depositing money information corresponding to the service price into the service providing mechanism.

According to a fourth aspect of the present invention, in the point operating method according to the third aspect, at least the identification information ID, the point balance, and the update date are stored as the point database for each sales point providing mechanism. It is a point management method that is performed.

According to a fifth aspect of the present invention, in the point management method according to the third aspect, the service database includes at least a name, identification information ID, and the number of points required for a desired service for each service providing mechanism. And a point management method in which the update date is stored.

According to a sixth aspect of the present invention, in the point operating method according to any one of the first to fifth aspects, the processing of the point operating mechanism is performed by a user who receives a service. Receiving the number of remaining points and desired service information from the user terminal device to be performed; extracting the number of points required for the desired service from the service database; remaining points received from the user terminal device and the extracted desired service. Comparing the number of points required for
As a result of the comparison, if the number of remaining points of the user is larger than the number of points of the desired service, the number of surplus points is calculated, and if the number of remaining points of the user is smaller than the number of points of the desired service, insufficient points are calculated. The point management method includes a step of calculating amount information corresponding to a number and a step of outputting the calculation result.

According to a seventh aspect of the present invention, in the point operating method according to the sixth aspect, the user terminal device is an IC card or a portable terminal, and the point provided by the selling point providing mechanism. Is a point management method for providing the stored points to the point management mechanism or the service providing mechanism when receiving service provision.

According to an eighth aspect of the present invention, in the point operating method according to any one of the first to seventh aspects, the service providing mechanism is intended to provide services related to nursing or childcare. It is a point management method to do.

Further, the invention corresponding to claim 9 is a point management system for mediating for expanding the use range of points provided to a user for sales promotion, and issues and manages the points. A point operating mechanism for providing a point to the user, and a service providing mechanism for providing a service to the user, wherein the point operating mechanism provides points to the selling point. Mechanism for issuing to the user, the selling point providing mechanism holds the points issued from the point operating mechanism, and among the held points, points corresponding to the purchase price received from the user are collected by the user. The service providing mechanism provides a service to a user, and Together get points from The, the point management system having means for notifying or return the point to the point operating mechanism.

[0027] The invention corresponding to claim 10 is a point management system for mediating for expanding the use range of points provided to a user for sales promotion, and issues and manages the points. A point operating mechanism for providing a point to the user, a selling point providing mechanism for providing a point to the user, and a service providing mechanism for providing a service to the user. Means for giving money information to the point operating mechanism in response thereto, holding points issued from the point operating mechanism, and providing the user with points corresponding to the purchase price received from the user among the held points. Means to do,
The service providing mechanism provides a service to a user, obtains points from the user, and has means for notifying or returning the points to the point operating mechanism. Means for issuing points to the selling point providing mechanism in accordance with the monetary information provided by the mechanism; and providing the service providing mechanism with monetary information corresponding to the service consideration in accordance with the points notified or returned from the service providing mechanism. And a means for depositing.

[0028] Further, the invention corresponding to claim 11 is a point management system which mediates for expanding a use range of points provided to a user for sales promotion, wherein a point database relating to issuance of the points is provided. A service database relating to the relationship between the points and the service, a point management mechanism for issuing and managing points using the two databases, a sales point providing mechanism for providing points to the user,
And a service providing mechanism for providing a service to the user, wherein the point operating mechanism confirms receipt of monetary information from the selling point providing mechanism prior to issuance of the points, After this confirmation,
Means for issuing points to the selling point providing mechanism; means for updating the point database based on issuance of points to the selling point providing mechanism;
Means for referring to the service database when a point is notified or returned from the service providing mechanism, and for confirming the notified or returned point; and after the confirmation, the notified or returned point is used as a service fee. A point management system comprising: means for converting; and means for depositing money information corresponding to the service consideration into the service providing mechanism.

According to a twelfth aspect of the present invention, in the point management system according to the eleventh aspect, the point database is provided for each sales point providing mechanism.
This is a point management system in which at least an identification information ID, a point balance, and an update date are stored.

According to a thirteenth aspect of the present invention, in the point management system according to the eleventh aspect, the service database includes at least a name, an identification information ID, the number of points required for a desired service, and This is a point management system in which update dates are stored.

According to a fourteenth aspect of the present invention, in the point operating system according to any one of the ninth to thirteenth aspects, the point operating mechanism is a user owned by a user who receives a service. Means for receiving the number of remaining points and desired service information from the terminal device;
Means for extracting the number of points required for the desired service from the service database; means for comparing the remaining number of points received from the user terminal device with the number of points required for the extracted desired service; and the result of the comparison, the user If the remaining number of points is larger than the number of points of the desired service, the number of surplus points is calculated, and if the number of remaining points of the user is smaller than the number of points of the desired service, the amount information corresponding to the number of insufficient points is calculated. This is a point management system comprising: means for calculating; and means for outputting the calculation result.

Further, an invention according to claim 15 is the point operation system according to claim 14, wherein the user terminal device is an IC card or a portable terminal,
A point management system comprising: means for storing points provided from the selling point providing mechanism; and means for providing the stored points to the point operating mechanism or the service providing mechanism when receiving a service. It is.

According to a sixteenth aspect of the present invention, in the point operating system according to any one of the ninth to fifteenth aspects, the service providing mechanism is for providing services related to nursing or childcare. It is a point management system.

(Operation) Therefore, in the invention corresponding to the first and ninth aspects, by taking the above means, the point management organization issues points to the sales point providing organization,
The sales point offer mechanism, of the issued points,
A point corresponding to the purchase price received from the user is provided to the user, a service providing mechanism provides a service to the user, obtains points from the user,
The point is notified or returned to the point management organization.

Thus, when a service / article is purchased, the sales point providing mechanism device of the selling company provides the user with the point, and the user can receive the service using the point. Profit can be realized at the same time.

Further, it is possible to mediate between a point providing mechanism (a department store, a specialty store, etc.) and a service providing mechanism (a service is provided directly or a service is arranged). Further, the point management system can mediate between the point providing mechanism and the service providing mechanism by mediating.

Further, since a company of a different type of business, such as a service / goods sales company or a service providing company such as a volunteer, is required, a wide range of use is inevitable.

Further, by setting a point management mechanism having an agent function as a third party organization, it becomes possible to distribute points with wide area versatility regardless of the degree of collaboration between corporate groups and corporations. The opportunity to use points will increase, and economic revitalization can be expected.

The service providing mechanism can expect an increase in service providing opportunities by participating in this system.

By activating this point distribution, the point management mechanism can expect an increase in profits such as commission income.

The invention according to claims 2 and 10 is as follows:
The selling point providing mechanism gives the monetary information to the point operating mechanism according to the value of the points to be purchased, the point operating mechanism issues points to the selling point providing mechanism according to the monetary information, and the selling point providing mechanism issues the issued point. Among the points, the points corresponding to the purchase price received from the user are provided to the user, and the service providing mechanism provides the service to the user, obtains the points from the user, and transfers the points to the point operating mechanism. Notify or return, and the point management mechanism deposits money information corresponding to the service consideration according to the notified or returned point to the service providing mechanism.

Thus, in addition to the actions corresponding to the first and ninth aspects, the point management mechanism performs all the settlement of points and cash, and all the service provision charges of the service provision mechanism are settled in cash. Company) can participate in this system without risk and can expect to enhance the service menu.

Further, in the invention corresponding to claims 3 and 11, the processing by the point management mechanism is to confirm that money information has been received from the selling point providing mechanism prior to the issuance of points, and after this confirmation. Issue a point to the selling point providing mechanism, update the point database based on the issuance of the point to the selling point providing mechanism, refer to the service database when the service providing mechanism notifies or returns the point, and The notified or returned point is confirmed, and after this confirmation, the notified or returned point is converted into a service fee, and monetary information corresponding to the service fee is paid to the service providing mechanism.

As described above, by using the point database and the service database, claims 1, 2 and
The same operation as the operation corresponding to 9 or 10 can be easily and reliably performed.

The invention corresponding to claims 4 and 12 is:
Since the contents of the point database are specified, the same operation as that of the third and eleventh aspects can be easily and reliably performed.

The invention according to claims 5 and 13 is:
Since the contents of the service database are specified, the same operation as the operation according to the third and eleventh aspects can be easily and reliably performed.

Further, in the invention according to claims 6 and 14, the point management mechanism receives the remaining number of points and desired service information from a user terminal device held by the user who receives the service, and receives the information from the service database. The number of points required for the desired service is extracted, and the number of remaining points received from the user terminal device is compared with the number of points required for the extracted desired service. As a result of the comparison, the number of remaining points of the user is larger than the number of points of the desired service In this case, the number of surplus points is calculated. If the number of remaining points of the user is smaller than the number of points of the desired service, the amount information corresponding to the number of insufficient points is calculated, and the calculation result is output.

Thus, in addition to the operation corresponding to any one of the first to fifth and ninth to fourteenth aspects, the point operation mechanism handles the processing between the user and the service providing mechanism, thereby reducing the load on the service providing mechanism. It can be expected that the service menu will be reduced in price and enhanced.

Further, the invention according to claims 7 and 15 is an IC card or a portable terminal as the user terminal device, which stores the points provided by the sales point providing mechanism, and is used when the service is provided. By providing the stored points to the point management mechanism or the service providing mechanism, in addition to the same operations as those according to claims 6 and 14, the user terminal device can hold the points. Unlike pasting, the labor of collecting points can be omitted.

The invention corresponding to claims 8 and 16 is:
Since the service providing mechanism is intended to provide services related to nursing care or child care, in addition to the same actions as those according to any one of claims 1 to 7, 9 to 15, the service providing mechanism also provides care services and child care services to the user. And contribute to society.

In addition, by making the service providing organization participate in a care / welfare service providing company / organization, there is a possibility that economical revitalization and enhancement of care / welfare can be simultaneously realized.

The user can reduce the cash payment burden for the nursing / welfare service by allocating the acquired points to the nursing / welfare cost.

[0053] The sales point providing mechanism is used for nursing care of the user.
We can expect an increase in sales due to the PR effect of welfare support.

[0054]

Embodiments of the present invention will be described below with reference to the drawings. (First Embodiment) FIG. 1 is a schematic diagram showing a configuration of a point operation system according to a first embodiment of the present invention. The point management system includes a point DB 11, a service DB 12, a point DB management unit 13, and a service D.
The point management mechanism device 10 including the B management unit 14, the point correspondence DB 21, the user DB 22, and the sales point providing mechanism device 20 including the point providing unit 23, the point storage unit 31, the point management unit 32, and the service request processing unit 33. And a service providing mechanism device 40 having a service content DB 41, a user DB 42, and a reception processing unit 43. In addition, a financial institution 51 having a deposit account of the sales point providing mechanism 20 is interposed between the point operating mechanism apparatus 10 and the selling point providing mechanism apparatus 20, and is provided between the point operating mechanism apparatus 10 and the service providing mechanism apparatus 40. Is provided with a financial institution 52 having a deposit account of the service providing mechanism 40. In this specification, the term “DB” means a database.

Here, the point management mechanism apparatus 10 is arranged in a point management mechanism for managing the entire system, and provides points in exchange for the price to the sales point providing mechanism 20 to respond to the user's application. A point management computer for providing the service providing mechanism 40 with user information, service contents, and a service price converted from points, and includes a point DB 11, a service DB 12, a point DB management unit 13, and a service DB management unit 14. I have. In addition, the point management mechanism device 1
0 is an agent function that can determine and execute what to process by itself from the viewpoint of enabling point distribution with wide area versatility irrespective of the degree of corporate group or corporate collaboration (corporate collaboration). Preferably.

The point DB 11 stores data for providing points in exchange for the price when the selling point providing mechanism 20 applies for the purchase of points, and is specifically shown in FIG. As described above, the point balance, the price of one point, the identification information of the corresponding financial institution 51, the update date (not shown), the point application means, and the point for each piece of identification information (eg, name, ID) of the selling point providing mechanism 20. The providing means is stored. As the point applying means and the point providing means, for example, means via a network such as the Internet can be applied, and address information (not shown) is registered.

The service DB 12 serves as an intermediary between the user and the service providing mechanism 40, and includes a service providing mechanism management file 12a as shown in FIG.
And a user management file 12b as shown in FIG. The service providing mechanism management file 12a stores, for each name of the service providing mechanism 40, a service content, a price of one point, a corresponding financial institution, an update date (not shown), point application means, point providing means, and the like. It is. However, the point application means may be omitted.

The user management file 12b contains the user ID
For each, a user name, user information (address, telephone number), service application status 1, 2,... (History numbers 1, 2,...), Point balance, and update date (not shown) are stored. In the area of service application status, date, service content, paid point amount, shortage amount, and user evaluation are stored for each history number. The item of the user information may be omitted by providing another management file or the like.

When the point DB management unit 13 receives a point purchase request from the sales point providing mechanism device 20,
It has a function of referring to the point DB 11, confirming whether or not the amount corresponding to the point requested to be purchased has been received from the corresponding financial institution 51, and providing the points to the sales point providing mechanism device 20.

The service DB management unit 14 stores the user device 3
0, when a service provided by the service providing mechanism is applied, a function of selecting the service providing mechanism by referring to the service DB 12 based on the service content applied from the user device 30; Service contents and user ID
And a function of notifying the user information and updating the service DB 12, and, among the points received (notified or returned) from the user device 30, the payment amount corresponding to the provided service to the service providing mechanism via the financial institution 52. A function of providing the service DB 12 and updating the service DB 12; generating a new point of the remaining amount by reducing an amount corresponding to the provided service from the points received from the user device 30; returning the new point to the user device 30; Function of updating service DB 12 and service providing mechanism device 4
0 and the user device 30
Evaluations (related services) received from Service D
It has a function of updating to B12.

The service DB management unit 14 searches the service DB 12 by the search operation of the operator, and, based on the obtained search result, displays screen information indicating, for example, the current situation as shown in FIG. Has the ability to create. Here, the screen information (user ID, user name, user information, service providing mechanism name, service contents, used points, shortage amount, payment status, service status, user evaluation) in FIG. It can be displayed. Further, the user evaluation can be used, for example, for cutting off a malicious service providing mechanism, and can also be used as basic data when creating rating information of each service providing mechanism.

The selling point providing mechanism device 20 is arranged in a selling point providing mechanism such as a beauty salon (service business) or a department store (article sales business), and purchases a user-provided point from the point operating mechanism. Is a computer for providing sales points for providing the user device 30 with points corresponding to the amount of the service and / or the goods when purchasing the service and / or the goods by the customer, the point correspondence DB 21, the user DB 22, and the point provision. A part 23 is provided. In addition, other sales point providing organizations include, for example, supermarkets, convenience stores, passenger railways (trains, buses, taxis), airlines,
There are shipping companies, travel agencies, food companies, restaurants, fast food stores, telephone companies, network companies, cleaning companies, courier companies, and the like.

The point correspondence DB 21 is readable / writable from the point providing unit 23. Specifically, as shown in FIG. 6, its own selling point providing mechanism (for example, U in FIG. 2)
Point balance held by A department store), 1 point price, point offer benefits, point fee payment amount, point offer method (cards are automatically provided or no cards are provided by application), applicable financial institutions, point applications Means, point providing means, and time information are stored.

The user DB 22 is readable / writable from the point providing unit 23. Specifically, as shown in FIG. 7, a user ID (for example, a card number or terminal number such as
The user name, the number of points (accumulated amount), the point usage status (date, number of input points), and the like are stored for each user device 30 (identification number for each user device 30).

When the point balance is equal to or less than the lower limit, the point providing unit 23 has a function of applying for purchase of points to the point management organization, a function of updating the point correspondence DB 21 according to the purchased points, and a function of providing own sales points. When the service and / or the goods of the mechanism are purchased by the user, it has a function of providing points to the user device 30 according to the purchase price and updating the user DB 22.

The user device (user terminal device) 30 is a data exchange device (for example, a portable terminal having a character input function and a character display function such as an electronic organizer, etc.) A character input function by a computer such as a mobile phone terminal equipped with a wireless communication circuit for transmission at the time of application for a service (including a case where the mobile terminal is connected to a mobile terminal such as an electronic organizer in addition to a single use) or a user terminal; A point storage unit 31, a point management unit 32 and a service request processing unit 33.
It has. It should be noted that the data exchange device is not limited to those described above, and the aforementioned devices may be used in combination. The point storage unit 31 is a storage unit readable / writable from the point management unit 32 and the service request processing unit 33. Specifically, as shown in FIG. 8, user information (address, telephone, Data such as a number, if necessary, nursing care certification information (necessary support or nursing care required 1 to 5), the number of remaining points, the number of received points, the service received, and the number of remaining points are stored.

The point management unit 32 holds the points at the time of purchase received from the selling point providing mechanism device 20 and the remaining points at the time of service request received from the service request processing unit 33, and based on the held points, The storage unit 31 has a function of updating the number of remaining points, the number of received points, and the number of remaining points.

When a service request is input by a user's operation, the service request processing section 33 stores, in addition to the service request, the user ID and user information of the point storage section 31 and the points themselves stored in the point management section 32. When a new function is returned to the point management mechanism apparatus 10 and a new point of the remaining amount reduced by the service equivalent is returned from the point management mechanism apparatus 10, the points are given to the point management unit 32 and the point storage unit 31 It has a function to update the number of remaining points. It should be noted that the service request may be configured such that the amount paid by points is specified as all or a part of the amount required for the service.

The service providing mechanism device 40 is disposed in a service providing mechanism that provides a service in exchange for a service price obtained by redeeming the points sent from the user device 30.
Amount (whole or part) received through 0, user ID,
It manages user information and application service contents.

Here, the service providing mechanism performs, for example, the conventional exchange of points for goods and the general service of a gardener, a home renovation company, a car maintenance company, etc. instead of the goods. In addition, nursing care services related to nursing care insurance starting from April 2000, and / or childcare services such as day care centers and nurseries are applicable. Such care services include, for example, home care / visit care (physical care, housework support, physical care and housework support are comparable), home bathing care, home care (from home care stations, from medical institutions), home rehabilitation, Home care management guidance, tsusho care, tsusho rehabilitation, short-term care for the elderly, cohabitation-type cohabitation care, specific facility resident life care, welfare equipment rental｝, home care support (creation of care service plan), or facility care (special care) All of the nursing homes for the elderly, nursing homes for the aged, and recuperation-type bed groups can apply for each unit time (date, time, time zone).

Specifically, the service providing mechanism device 40
It is a service providing computer for supporting the provision of the service described above, and includes a service content DB 41, a user DB 42, and a reception processing unit 43.

As shown in FIG. 9, the service contents DB 41 stores the service contents (service type and / or time zone) of its own service providing mechanism (eg, YA service in FIG. 3). Equivalent amounts and points are stored.

The user DB 42 stores information on users who have used the service before. Specifically, as shown in FIG. 10, for each user ID, user information, service contents used, Data of items such as (points), the number of points used, the shortage amount, service provision (pre / finished), and service charge receipt are stored.

Upon receiving the service contents applied for the user device 30 and the user ID and user information from the point management mechanism device 10, the reception processing unit 43 has a function of writing these in the user DB. It has a function of receiving (payment notification for) the payment for the provided service from 10 via the financial institution 52 and updating items such as the number of points used, the shortage amount, and the reception of the service charge in the user DB 42.

Next, the operation of the point management system configured as described above will be described. (Point Purchasing by Selling Point Providing Mechanism) In the selling point providing mechanism apparatus 20, as shown in FIG.
The point provider 23 periodically checks the point balance (ST1) and determines whether the point balance is equal to or less than the lower limit (ST2). This lower limit may be set by either the sales point providing mechanism or the point management mechanism based on the results so far. The term “periodic” can be freely set to one month, six months, or the like. For example, when year-end gifts and Christmas continue (when busy), it can be one day. Note that the operator of the point providing mechanism device 20 can also perform a point purchase procedure without setting the lower limit.

Here, when the point balance exceeds the lower limit value, the process returns to step ST1. Since the point balance is equal to or less than the lower limit value, a message to that effect is output and displayed. A request is made to the corresponding financial institution 51 to transfer the amount to the deposit account of the point management organization 10 (ST3), and the financial institution 5
When a transfer completion notification is received from ST1 (ST5) upon completion of payment (ST4), a point purchase request is transmitted to the point management mechanism 10 to apply for point purchase (ST6).

When receiving the point purchase request, the point management mechanism apparatus 10 credits the selling point providing mechanism 20 of the transmission source (ST7), and when the credit result is NG ((ST8: N), NG is returned). The processing is terminated by outputting the data. Here, since the credit result is OK, (ST
8: Y), referring to the point DB 11, it is confirmed whether or not the amount corresponding to the point requested to be purchased has been received from the corresponding financial institution 51 (ST9 to ST10), and the point D
After updating the point balance of B11 (ST11), the points are provided to the sales point providing mechanism device 20 (ST).
12).

In the selling point providing mechanism device 20, the point providing unit 23 updates the point correspondence DB 21 according to the purchased points (ST13).

(Providing Points to User) In the selling point providing mechanism device 20, as shown in FIG. 12, when the service and / or goods of its own selling point providing mechanism are purchased by the user, the point providing unit 23 is provided. But,
The purchase amount is confirmed (ST21), and points are calculated according to the purchase amount (ST22).

Next, the sales clerk asks the user whether or not the user is a member (ST23). If the user is a member, the process proceeds to step ST27. If the user is not a member, the process asks whether or not the user is a member (ST24). When becoming a member, the process proceeds to step ST27 through a predetermined enrollment procedure.

When not becoming a member, a question is asked as to whether or not points are required (ST25). When points are required, points are provided to a member card or the like of another sales point providing mechanism. The process ends. As another method of providing points to a user who does not become a member, for example, an approval stamp is placed on a receipt, and the receipt is put in a member card of a company (if simply forgetting the card) brought at a later date or a sales point providing mechanism of another company. A method or a method of handing out a magnetic card with recorded points (take out points using a card reader / writer or submit the card itself when applying for service), etc.
Any method can be applied.

When points are used in common by all sales point providing mechanisms (in the case of a common point form), points can be provided without asking the user whether or not the user is a member. .

On the other hand, when the user is a member in each of steps ST23 and ST24, the point providing unit 23
Is the user I in the point storage unit 31 of the user device 30
D is confirmed (ST27), points are provided to the user device 30 (ST28), and the user DB 22 is updated (ST29).

In the user device 30, the point management unit 32 stores the points at the time of purchase received from the sales point providing mechanism device 20, and based on the stored points, the number of points remaining in the point storage unit 31,
Update the number of points received and the number of remaining points.

(User Point Usage) As shown in FIG. 13, in the user device 30, when a service request specifying service contents is input by a user operation, the service request processing unit 33 responds to this service request. In addition, by transmitting the user ID and user information of the point storage unit 31 and the points themselves stored in the point management unit 32 to the point operating mechanism device 10 (ST3).
1) Apply for a service to the point management organization.

In the point management mechanism device 10, when the service DB management unit 14 receives an application for a service from the user device 30, it determines whether or not this application has points (ST32), and no points are provided. At this point, the process is terminated, but since points are provided here, the amount of service provided is reduced from the points received from the user device 30 to generate new points of the remaining amount, and the new points are transferred to the user device 30. 30, and the service DB 12 is updated (ST33).

When the point management mechanism device 10 returns a new point of the remaining amount reduced by the service equivalent from the point management mechanism device 10, the point management unit 32 stores the point and the service request processing unit 33 Update the remaining point count in the point storage unit 31 (ST3)
4).

In the point operating mechanism device 10, the service DB management unit 14 selects a service providing mechanism by referring to the service DB based on the applied service content, and selects a service providing mechanism of the selected service providing mechanism. The service contents, user ID, and user information for which the user device 30 has been applied to the device 40 are notified and (ST
35) Update the service DB 12 and specify the user information to transfer the service fee to the corresponding financial institution 52 of the service providing organization.
And the service DB 12 is updated (ST36).

When the service providing mechanism device 40 receives the service contents applied for the user device 30 and the user ID and user information from the point operating mechanism device 10, the service providing mechanism device 40 writes these in the user DB 42, From 10, the payment of the service charge to the financial institution 52 is confirmed, and the items such as the number of points used, the shortage amount, and the service charge reception in the user DB 42 are updated.

Next, when the writing and updating of the user DB 42 are completed, the service providing mechanism device 40 performs, for example, a display output or a printing output on the contents of the writing and updating to provide service to the service staff. Prompt. Further, the service person provides a service to the user in accordance with the applied service content (ST37).

After the service is provided, whether there is a shortage of points caused by time extension or addition of service contents is input to the service providing mechanism device 40 by the service person, and the user DB 4 in the service providing mechanism device 40 is input.
The items of the shortage amount and the shortage amount receipt (not shown) in 2 are written. If there is no shortage, step S
The process proceeds to T40 (ST38: N), but if there is a shortage (ST38: Y), the service providing mechanism device 40 refers to the service content DB 41, converts the additional content into a shortage amount, and charges the shortage amount. The data is transmitted to the user device 30 (ST39).

When the user device 30 receives the request for the shortage, the user device operates to transmit points corresponding to the shortage to the point management mechanism device 30 (ST4).
0), the point management mechanism device 30 transfers the amount converted from this point to the corresponding financial institution 52 as described above, and provides the same to the service providing mechanism device 40.

When the service providing mechanism device 40 confirms the payment of the insufficient amount, the service providing mechanism device 40 updates the item for receiving the insufficient amount in the user DB 42 to “completed” and transmits a service end notification to the point management mechanism device 10 ( ST41).

On the other hand, the user device 30 transmits the service content evaluation data to the point management mechanism device 10 by the operation of the user (ST42). In the point management mechanism device 10, the service DB management unit 14 updates the service DB 12 with the service end notification and the evaluation data received from the user device 30.

As described above, according to the present embodiment, when a service / article is purchased, the sales point providing mechanism device 20 of the sales company provides the points to the user device 30, and the user can use the points in the user device 30. Since the service can be provided, the sales promotion and the benefit of the user can be realized at the same time.

Further, since it requires a company of a different type of business such as a service / goods sales company or a volunteer or other service providing company, it naturally has a wide range of use.
In addition, since the user device 30 can hold points, unlike the pasting of a conventional seal, the trouble of collecting points can be omitted.

Various types of databases such as a point DB 10 stored readable / writable from the point DB management unit 11 and a service DB 12 stored readable / writable from the service DB management unit 12 are used as the point management mechanism device 10. Is provided, the above-described effects can be easily and reliably achieved.

Further, since the service providing mechanism device 40 is provided in a service providing mechanism for providing services related to nursing care or childcare, in addition to the above-described effects, it is possible to provide a nursing care service and childcare service to the user. Can contribute to.

Further, since the user device 30 is an IC card or a portable terminal device, the above-described effects can be easily and reliably achieved. For example, when the point management organization operates a point mediation site or homepage on the Web, the user accesses the site or the like,
A method of transmitting an ID number or the like stored in a user device composed of a C card, improving security by a function of the IC card, and further storing a program for automatically executing a necessary operation by the user in the IC card. By adopting a method in which the input is performed in advance, it is possible to eliminate an error in input of an operation such as an input of the number of points.

The user device 30 is a mobile phone, a PH
S, in the case of a portable terminal device such as a small computer, the user can be specified from the telephone number, and the setting is made to perform an input support function such as automatically transmitting the number of points that the user needs to input. You can also. In addition, the point management mechanism device 11 has a function (not shown) that can convert data so that necessary items can be easily displayed on a small display unit of the portable terminal device (user device 30).

Further, by setting the point management mechanism device 10 having the agent function as a third-party organization, it is possible to distribute points having a wide area versatility regardless of the degree of collaboration between company groups and companies.
The opportunity for the user to use the points increases, and economic revitalization can be expected.

The point management mechanism apparatus 10 performs all settlement of points and cash, and all service provision charges of the service provision mechanism in which the service provision mechanism apparatus 40 is arranged are settled in cash. It is possible to participate in this system without any restrictions and expect to enhance the service menu. In the description of the operation using the flowchart, the case where the user device 30 transmits (returns) the points themselves to the point management mechanism 10 has been described. A configuration for notifying the mechanism device 10 may be used, or a configuration in which both return and notification are mixed (for example, a configuration in which a user device for returning and a user device for notification are mixed in the system, or one device) (The configuration in which the user device can switch between the return mode and the notification mode).

By having the service providing organization participate in a care / welfare service providing company / organization, there is a possibility that both the economic activity and the enhancement of care / welfare can be realized at the same time.

The user can reduce the burden of paying cash on nursing / welfare services by allocating the obtained points to nursing / welfare costs.

The sales point providing mechanism in which the sales point providing mechanism device 20 is arranged can expect an increase in sales due to the PR effect of user care and welfare expenses support.

By participating in the present system, the service providing mechanism can expect an increase in service providing opportunities.

By activating the point distribution, the point management mechanism can expect an increase in income such as commission income.

(Second Embodiment) FIG. 14 shows a second embodiment of the present invention.
1 is a schematic diagram showing the configuration of a point operation system according to an embodiment of the present invention. In FIG. 1, the same parts as in FIG. 1 are denoted by the same reference numerals, and the changed parts in FIG. The description is omitted here. In addition,
In each of the following embodiments, the same description will not be repeated. This embodiment is a modification of the first embodiment, in which the point management mechanism device 10a is
This is a method in which the user device 30a directly applies for a service to the service providing mechanism device 40a without selecting (introducing) a.

More specifically, the point management mechanism device 10a
, The service DB management unit 14a omits the following functions (1) and (2) among the functions described above. (1) A function of selecting a service providing mechanism by referring to the service DB 12 based on the service content applied from the user device 30 when a service by the service providing mechanism is applied from the user device 30. (2) A function of notifying the selected service providing mechanism of the service content, user ID, and user information applied for the user device 30. Accordingly, the service DB management unit 14a has a function of writing the service contents, user ID, and user information applied for the user device 30a from the service providing mechanism device 40a to the service DB 12 when notified. Have been.

The service DB management unit 14a, from among the functions described above, processes the points directly received (notified or returned) from the user device 30.
The functionality has been slightly modified to handle points received (notified or returned) via.

Specifically, the service DB management unit 14a
Of the points received from the user device 30a via the service providing mechanism device 30a, a function of providing the payment price corresponding to the provided service to the service providing mechanism via the financial institution 52 and updating the service DB 12; From the points received via the service providing mechanism device 30a from the service providing device 30a, a new point of the remaining amount is generated, and the new point is returned to the user device 30a and the service DB 12 is updated. And has been changed to. Among the functions of the service DB management unit 14a, a series of functions from the point reduction corresponding to the provided service to the update of the service DB 12 through the generation and return of a new point are the service DB.
Instead of the management unit 14a, it may be executable by the service providing mechanism device 40, or may be executable by both 14a and 40.

The service DB management unit 14a is provided with other functions (service termination notification and service D related to evaluation).
The update function of B12) is as described above.

On the other hand, in the service providing mechanism device 40a, the reception processing unit 43a determines whether the function of processing the service application received from the point operating mechanism device 10a among the above-described functions is the service received from the user device 30a. The functionality has been slightly changed to handle applications.

Further, the reception processing unit 43 a
The points, user information, user ID, and service contents received from the user device 30a are transmitted to the point management mechanism device 10a in order to receive, through the financial institution 52, the payment amount corresponding to the provided service among the points received from the client device 0a. Function is provided.

The other functions (update function of the user DB 42 upon completion of the transfer to the financial institution 52) of the reception processing unit 43a are as described above.

In the user device 30a, the service request processing unit 33a changes the transmission / reception destination for the service application and the point return to the service providing mechanism device 40a instead of the point operating mechanism device 10 in each of the functions described above. ing.

Next, the operation of the point management system configured as described above will be described. The (purchase of points by the sales point providing mechanism) and the (point provision to the user) are as described above. (Use of Point by User) In the user device 30a, as shown in FIG. 15, when a service request specifying service content is input by a user operation, the service request processing unit 33a adds a point to the service request. By transmitting the user ID and user information in the storage unit 31 and the points themselves stored in the point management unit 32 to the service providing mechanism device 40a (ST31a),
Apply service to the service provider.

The reception processing unit 43a of the service providing mechanism device 40a writes the contents of the service received from the user device 30, the user ID and the user information into the user DB 42, and, among the points received from the user device 30a, In order to receive the payment for the service via the financial institution 52, the points, user information, user ID, and service contents received from the user device 30a are transmitted to the point management mechanism device 10a (ST31b).

In the point management mechanism device 10a, when the service DB management unit 14a is notified of the service contents, the user ID, and the user information applied for the user device 30a from the service providing mechanism device 40a, the application includes points. It is determined whether or not there is a point (ST32). If the point is not provided, the process is terminated. However, since the point is provided, the service providing mechanism device 40 is provided.
From the points received from a, a portion corresponding to the provided service is reduced to generate a new point of the remaining amount, and this new point is returned to the user device 30a (ST33).
a) Update the service DB 12.

When a new point of the remaining amount corresponding to the service is returned from the point management mechanism apparatus 10a, the user apparatus 30a stores the point in the point management unit 32 and stores the new point in the service request processing unit 33a.
Updates the number of remaining points in the point storage unit 31 (S
T34).

Further, in the point management mechanism device 10a, the service DB management unit 14a transfers the service fee to the corresponding financial institution 52 of the service providing mechanism by designating the user information (ST36a) and updates the service DB 12.

The service providing mechanism device 40a confirms the payment of the service fee from the point management mechanism device 10a to the financial institution 52, and updates items such as the number of points used, the shortage amount, and the service fee reception in the user DB 42.

As described above, upon completion of the writing and updating of the user DB 42, the service providing mechanism device 40a performs display output or printing output on the written and updated contents, and provides the service to the service staff. Prompt. Also, the service provision by the service person (step S
The operation after T37) is as described above.

As described above, according to the present embodiment, even if the user device 30a directly applies for a service to the service providing mechanism without going through the point operating mechanism, the first embodiment is also applicable.
The same effect as that of the embodiment can be obtained.

This embodiment is particularly preferable when applying for a service to a service providing mechanism that has been used before because there is no possibility that the point managing mechanism will introduce another service providing mechanism.

This embodiment can also be realized as a modification combined with the configuration of the first embodiment. In this modification, when the user device 30 + 30a applies for a service to the point management mechanism device 10 + 10a, it operates as in the first embodiment, and when the user device 30 + 30a applies for a service to the service providing mechanism device 40 + 40a, the second operation is performed. The point management system operates as in the embodiment. In other words, a system in which the operation is divided according to the service application destination from the user device is obtained.

(Third Embodiment) FIGS. 16 and 17 are schematic diagrams showing the configuration of a point management system according to a third embodiment of the present invention.

This embodiment is a modification of the first or second embodiment, in which a point transfer function is provided to all or some of the user devices 30, 30a. Here, each of the user devices 30 and 30a has, for example, a function in which the point management unit 32 transfers a point to another user device by a user operation in addition to the above-described function.

With the above configuration, a user who does not use much points can transfer points to a user who frequently uses points, so that an improvement in the rate of use of points can be expected. The user who frequently uses points is not limited to an individual such as an acquaintance, but may be a non-profit organization such as a city hall. In this case, based on the donated points, the city hall can apply to a service providing mechanism such as a handyman for picking up trash in parks and roads, cleaning the river, helping in bathing, and comforting orphanages.

In the present embodiment, similarly, the first
Also, the present invention can be applied to a modification in which the second embodiment is combined. Note that the method described in the above embodiment is a program that can be executed by a computer,
Magnetic disk (floppy (registered trademark) disk, hard disk, etc.), optical disk (CD-ROM, DVD
), A magneto-optical disk (MO), a semiconductor memory, and other storage media.

The data exchange device is an IC
It is not limited to a card or a portable terminal, but a simple storage medium (or paper) or a rewritable rewritable card.
The same effect as that of the present invention can be obtained even when a writable user terminal is provided with the functions of the point management unit 32 and the service request processing unit 33.

In addition, the present invention can be variously modified and implemented without departing from the gist thereof.

[0133]

As described above, according to the first and ninth aspects of the present invention, the point management mechanism issues points to the selling point providing mechanism, and the selling point providing mechanism issues the points from the user among the issued points. The points corresponding to the received purchase price are provided to the user, and the service providing mechanism,
The service is provided to the user, points are obtained from the user, and the points are notified or returned to the point management organization.

Thus, when a service / article is purchased, the sales point providing mechanism of the sales company provides the points to the user, and the user can receive the service using the points. Profit can be realized at the same time.

Further, it is possible to mediate between a point providing mechanism (a department store, a specialty store, etc.) and a service providing mechanism (a service is provided directly or a service is arranged). Further, the point management system can mediate between the point providing mechanism and the service providing mechanism by mediating.

Further, since a company of a different type of business such as a service / goods sales company or a service providing company such as a volunteer is required, a wide range of use is inevitable.

Further, by setting a point management mechanism having an agent function as a third party organization, it is possible to distribute points having a wide area versatility regardless of the degree of collaboration between corporate groups and corporations. The opportunity to use points will increase, and economic revitalization can be expected.

By participating in the present system, the service providing mechanism can expect an increase in service providing opportunities.
By activating this point distribution, the point management organization can expect an increase in income such as commission income.

According to the second and tenth aspects of the present invention, the selling point providing mechanism gives the monetary information to the point operating mechanism according to the value of the points to be purchased, and the point operating mechanism sells the points according to the monetary information. Issued to the point providing mechanism, the selling point providing mechanism provides the user with points corresponding to the purchase price received from the user among the issued points, and the service providing mechanism provides the service to the user. The point is obtained from the user, and the point is notified or returned to the point operating mechanism, and the point operating mechanism deposits monetary information corresponding to the service value corresponding to the notified or returned point into the service providing mechanism.

Accordingly, in addition to the effects of the first and ninth aspects,
All points and cash are settled by the point management organization, and all service provision fees of the service provider are settled in cash, so that the service provider (company) can participate in this system without risk and expect to enhance the service menu it can.

According to the third and eleventh aspects of the present invention,
In the processing of the point management organization, prior to the issuance of points, it is confirmed that monetary information has been received from the sales point provision organization, and after this confirmation, the points are issued to the sales point provision organization and sent to the sales point provision organization The point database is updated based on the issuance of the point, and when the point is notified or returned from the service providing mechanism, the service database is referred to, and the point notified or returned is confirmed. Alternatively, the returned points are converted into a service fee, and money information corresponding to the service fee is paid to the service providing mechanism.

As described above, by using the point database and the service database, claims 1, 2, and
The same effects as those of the embodiments 9 and 10 can be easily and reliably achieved.

According to the fourth and twelfth aspects of the present invention, the contents of the point database are defined.
An effect similar to that of the eleventh embodiment can be easily and reliably achieved.

According to the fifth and thirteenth aspects of the present invention, the contents of the service database are defined.
11 can be easily and reliably achieved.

Further, according to the inventions of claims 6 and 14,
As the processing of the point management mechanism, the number of points remaining and the desired service information are received from the user terminal device held by the user who receives the service, the number of points required for the desired service is extracted from the service database, and received from the user terminal device. The number of remaining points is compared with the number of points required for the extracted desired service. As a result of the comparison, if the number of remaining points of the user is larger than the number of points of the desired service, the number of surplus points is calculated. If the number is less than the number of points of the desired service, the price information corresponding to the number of missing points is calculated and the calculation result is output.

As a result, in addition to the effects of claims 1 to 5, 9 to 14, the point management mechanism handles the processing between the user and the service providing mechanism, so that the load on the service providing mechanism can be reduced and the service menu can be displayed. We can expect lower prices and enhancement.

Furthermore, according to the seventh and fifteenth aspects of the invention,
The user terminal device is an IC card or a mobile terminal, which stores the points provided by the sales point providing mechanism, and provides the stored points to the point operating mechanism or the service providing mechanism when receiving the service. Accordingly, in addition to the effects of the sixth and fourteenth aspects, the user terminal device can hold points, so that it is possible to save time and effort for collecting points, unlike the pasting of a sticker.

According to the inventions of claims 8 and 16, the service providing mechanism is intended for providing services related to nursing care or childcare, so that in addition to the effects of claims 1 to 7, 9 to 15, And provide childcare services to users and contribute to society.

[0149] Further, by making the service providing organization participate in a care / welfare service providing company / organization, there is a possibility of realizing the enhancement of the care / welfare together with the economic activity.

The user can reduce the cash payment burden for the nursing / welfare service by allocating the obtained points to the nursing / welfare cost. The sales point providing mechanism can expect an increase in sales due to the PR effect of user care and welfare expenses support.

[Brief description of the drawings]

FIG. 1 is a schematic diagram showing a configuration of a point management system according to a first embodiment of the present invention.

FIG. 2 is a schematic diagram for explaining a point DB in the embodiment.

FIG. 3 is a schematic diagram illustrating a part of a service DB according to the embodiment;

FIG. 4 is a schematic diagram illustrating a part of a service DB according to the embodiment;

FIG. 5 is a schematic diagram for explaining a function of a service DB management unit according to the embodiment;

FIG. 6 is a schematic diagram for explaining a point correspondence DB in the embodiment.

FIG. 7 is a schematic diagram illustrating a user DB according to the embodiment;

FIG. 8 is a schematic diagram illustrating a point storage unit according to the embodiment;

FIG. 9 is a schematic diagram for explaining a service content DB in the embodiment.

FIG. 10 is a schematic diagram for explaining a user DB according to the embodiment;

FIG. 11 is a sequence diagram for explaining the operation in the embodiment.

FIG. 12 is a flowchart for explaining the operation in the embodiment;

FIG. 13 is a sequence diagram for explaining the operation in the embodiment.

FIG. 14 is a schematic diagram showing a configuration of a point management system according to a second embodiment of the present invention.

FIG. 15 is a schematic diagram for explaining the operation in the embodiment.

FIG. 16 is a schematic diagram illustrating a configuration of a point management system according to a third embodiment of the present invention.

FIG. 17 is a schematic diagram showing a configuration of a point management system according to a third embodiment of the present invention.

[Explanation of symbols]

 10, 10a ... point management mechanism device 11 ... point DB 12 ... service DB 13 ... point DB management unit 14, 14a ... service DB management unit 20 ... sales point providing mechanism device 21 ... point correspondence DB 22 ... user DB 23 ... point provision Units 30, 30a: User device 31: Point storage unit 32: Point management unit 33, 33a: Service request processing unit 40, 40a: Service providing mechanism device 41: Service content DB 42: User DB 43, 43a: Reception processing unit 51, 52… Financial institutions

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06F 17/60 506 G06F 17/60 506 15/00 330 15/00 330A G07G 1/12 321 G07G 1/12 321M 1/14 1/14 F-term (reference) 3E042 CC01 CD04 EA01 EA06 5B049 BB11 BB41 CC05 CC36 DD04 DD05 EE01 EE05 EE23 EE28 FF08 FF09 GG04 GG06 GG07 5B055 BB12 BB20 CB10 CC10 EE02 EA19 KK EE02 EA21 KK AE12

Claims (16)

[Claims] 1. A point management method for mediating to extend a use range of points provided to a user for sales promotion, comprising: a point management mechanism for issuing and managing the points; Providing a selling point providing mechanism for providing points and a service providing mechanism for providing a service to the user, wherein the point operating mechanism issues points to the selling point providing mechanism; A providing mechanism for providing, to the user, points corresponding to a purchase price received from the user, of the issued points, the service providing mechanism providing a service to the user, Points for obtaining points and notifying or returning the points to the point management organization Point management method characterized in that it includes Tsu and up, the. 2. A point management method for mediating to extend a use range of points provided to a user for sales promotion, comprising: a point management mechanism for issuing and managing the points; A selling point providing mechanism for providing points; and a service providing mechanism for providing a service to the user, wherein the selling point providing mechanism provides the monetary information according to the value of the points to be purchased. And the point management mechanism issues points to the selling point providing mechanism according to the monetary information. The selling point providing mechanism purchases the points received from the user among the issued points. Providing points to the user in accordance with the price; Providing a service to the user, obtaining points from the user, and notifying or returning the points to the point operating mechanism; and the point operating mechanism paying for the service according to the notified or returned points. Depositing money information corresponding to the above into the service providing mechanism. 3. A point management method for mediating to extend a use range of points provided to a user for sales promotion, comprising: a point database relating to issuance of points, and a relation between a point and a service. Issue points using the service database and both databases
A point management mechanism for managing, a sales point providing mechanism for providing points to the user, and a service providing mechanism for providing a service to the user are provided. Confirming receipt of money information from the selling point providing mechanism; issuing points to the selling point providing mechanism; and updating the point database based on issuance of points to the selling point providing mechanism. When the point is notified or returned from the service providing mechanism, the service database refers to the service database, and confirms the notified or returned point.After the confirmation, the notified or returned point is referred to. Converting to service consideration; said service Depositing money information corresponding to consideration into the service providing mechanism. 4. The point management method according to claim 3, wherein the point database stores at least an identification information ID, a point balance, and an update date for each sales point providing mechanism. . 5. The point management method according to claim 3, wherein the service database includes:
A point management method characterized by storing at least a name, an identification information ID, the number of points required for a desired service, and an update date. 6. The point operating method according to claim 1, wherein the processing of the point operating mechanism includes: a point remaining number from a user terminal device held by a user who receives the service. Receiving desired service information; extracting the number of points required for the desired service from the service database; and comparing the remaining number of points received from the user terminal device with the extracted number of points required for the desired service. As a result of the comparison, when the remaining number of points of the user is larger than the number of points of the desired service, the number of surplus points is calculated, and when the remaining number of points of the user is smaller than the number of points of the desired service, Calculating money information corresponding to the number of missing points; and Outputting a point, and a point management method. 7. The point management method according to claim 6, wherein the user terminal device is an IC card or a portable terminal, stores points provided by the sales point providing mechanism, and receives a service. And providing the stored points to the point management mechanism or the service providing mechanism. 8. The point management method according to claim 1, wherein the service providing mechanism is for providing a service related to nursing or childcare. 9. A point management system for mediating to extend a use range of points provided to a user for sales promotion, comprising: a point management mechanism for issuing and managing the points; A selling point providing mechanism for providing points, and a service providing mechanism for providing a service to the user, wherein the point operating mechanism has means for issuing points to the selling point providing mechanism; The selling point providing mechanism has means for holding points issued from the point operating mechanism, and providing the user with points according to the purchase price received from the user among the held points, The service providing mechanism provides a service to a user, obtains points from the user, Points operating system and a means for notifying or return the point to the point operating mechanism. 10. A point management system for mediating for expanding a use range of points provided to a user for sales promotion, comprising: a point management mechanism for issuing and managing the points; A selling point providing mechanism for providing points; and a service providing mechanism for providing a service to the user, wherein the selling point providing mechanism provides the monetary information according to the value of the points to be purchased. Means for holding points issued from the point management mechanism, and means for providing the user with points according to the purchase price received from the user among the held points, the service The providing mechanism provides a service to the user, obtains points from the user, and Means for notifying or returning points to the point operating mechanism, wherein the point operating mechanism issues points to the selling point providing mechanism in accordance with monetary information provided from the selling point providing mechanism; and Means for depositing money information corresponding to a service fee corresponding to the point notified or returned from the service providing mechanism into the service providing mechanism. 11. A point management system for mediating to extend a use range of points provided to a user for sales promotion, comprising: a point database relating to issuance of points, and a relation between a point and a service. Issue points using the service database and both databases
A point management mechanism for managing, a sales point providing mechanism for providing points to the user, and a service providing mechanism for providing a service to the user, wherein the point management mechanism issues the points Means for confirming that monetary information has been received from the selling point providing mechanism, means for issuing points to the selling point providing mechanism after this confirmation, and issuance of points to the selling point providing mechanism Means for updating the point database on the basis of, when points are notified or returned from the service providing mechanism, means for referring to the service database and confirming the notified or returned points, A means for converting said notified or returned points into service consideration; Means for depositing money information corresponding to the service price into the service providing mechanism. 12. The point management system according to claim 11, wherein the point database stores at least an identification information ID, a point balance, and an update date for each sales point providing mechanism. . 13. The point management system according to claim 11, wherein the service database includes:
A point management system characterized by storing at least a name, an identification information ID, the number of points required for a desired service, and an update date. 14. The method according to claim 9, wherein
The point management system according to any one of the preceding claims, wherein the point management mechanism comprises: means for receiving the remaining number of points and desired service information from a user terminal device held by a user who receives the service; and the number of points required for the desired service from the service database. Means for extracting the number of remaining points received from the user terminal device and the number of points required for the extracted desired service; and, as a result of the comparison, the remaining number of points of the user is the point of the desired service. Means for calculating surplus points if the number is larger than the number, and calculating money information corresponding to the number of insufficient points if the remaining number of points of the user is smaller than the number of points of the desired service; outputting the calculation result And a point management system comprising: 15. The point management system according to claim 14, wherein the user terminal device is an IC card or a mobile terminal, and stores a point provided by the sales point providing mechanism, and provides a service. Means for providing the stored points to the point management mechanism or the service providing mechanism when receiving the points. 16. The method according to claim 9, wherein:
The point management system according to any one of the preceding claims, wherein the service providing mechanism is aimed at providing services related to nursing or childcare.