JP2001283112A - Electronic commerce system and electronic commerce method and program recoding medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reduce huge man-hours for the change of home pages. SOLUTION: When a customer opens a first home page on the Internet, the product information (stock information, interchangeable article information, and auction information) of a manufacturer is displayed. The customer selects products which the customer wants to purchase on the first home page, and depresses an order button. Then, the first home page is jumped to the second home page of a sales trader linked with the first home page. More than one second home pages can be provided corresponding to each of the plural sales traders. Then, information including the purchase history, settlement accounts, and sock or the like is displayed in the second home page. The customer performs an order procedure on the second homage page. The first home page and the second home page are provided by the necessary data base and server. In this case, the first home page and the second homage page can be independently changed.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to electronic commerce, and more particularly to open electronic commerce using the Internet as a platform.

[0002]

2. Description of the Related Art In recent years, electronic commerce has been activated in Japan with the development of communication infrastructure such as the Internet. E-commerce is a business transaction between a supplier and a consumer that is conducted through the Internet or a dedicated network.
Explosive spread is expected.

[0003] In the conventional electronic commerce using the Internet as a platform, a consumer, whether an individual or a company, opens a homepage of a supplier or an agency and orders a desired product on the homepage. In other words, the supplier or the like sets up its own homepage on the Internet, displays products on the homepage, and provides guidance on product designation from consumers. Commodities include programs, music, information, stocks, patents, etc., in addition to articles. Consumers
On the home page, specify the product to be purchased and the quantity, enter the agreement for the product, the delivery address, the receiving method, the settlement method, etc., and then click the order button.

[0004] When the order reaches the supplier via the network, the supplier arranges the delivery of the article or downloads the program or the like via the Internet.
The product can be delivered to a company or home, received at a convenience store or station, or received at any other designated location. Payments are also possible with financial institutions via the Internet.

[0005]

In the above-mentioned conventional e-commerce system, the exhibition and ordering of goods are performed on the same site's homepage. Therefore, in a dynamically changing business environment, the following is required. There's a problem.

First, when a product is changed, it is necessary to change the home page including a part related to order / payment irrelevant to the product information. In particular, when the number of products is large or the life cycle of the products is short, the problem becomes serious. On the other hand, when a part related to ordering / settlement of the homepage is changed, it is necessary to change the homepage including a huge amount of product information. For example, in the case of an electronic component such as a semiconductor integrated circuit (IC),
Including the detailed information page of the product, it may reach tens of thousands of pages.

Second, it is necessary to change the entire homepage even when providing a transaction channel in a commercial transaction mode different from the conventional commercial transaction mode (mainly a settlement method). For example, in the past, large companies etc. were trading partners and the contents of transactions were managed by computer, but small companies such as individuals or ventures are also included in the transaction target, and conventionally, only affiliates or cooperating companies This is a case where a company has been doing business but has also started business with a general company, and this is no longer uncommon under the severe business environment in recent years. In such a case, a change in the settlement method or the like accompanies, but it is desirable to be able to cope without changing the conventional system. However, in the above-described conventional technology, if the number of trading partners to be managed becomes unspecified and large, computer management of the transaction contents becomes extremely complicated, and it is practically difficult to cope with the problem.

Third, it is difficult to construct a transaction form that aims to improve services to consumers and create business opportunities. Such service improvement and business opportunities for consumers include, for example, diversification of services by competing with multiple intermediate agencies, instant notification of product inventory status and expected delivery days, and number of purchases. Presenting the purchase price according to the price, discounting the price by the cumulative purchase amount or the cumulative number of purchases by the same purchaser, grasping the delivery status of the ordered product by the purchaser himself, guiding related products, presenting compatible products, distributing maintenance information , Selection of a product receiving place, selection of a settlement method, auction due to product shortage, follow-up of sample provision, and the like.

The present invention has been made in view of the above problems, and a first object of the present invention is to provide an electronic commerce system and method capable of flexibly responding to changes in goods and transaction forms. To provide.

A second object of the present invention is to provide an electronic commerce system and method for facilitating transactions with trading partners having different transaction forms while inheriting an existing commercial transaction form.

A third object of the present invention is to provide an electronic commerce system and method which facilitate improvement of services to consumers and creation of business opportunities.

[0012]

According to a first aspect of the present invention, there is provided an electronic commerce system comprising: a first home page provided on the Internet for a customer to search for information to be traded; When performing a transaction, the first home page jumps from the first home page, and is provided on the Internet for the customer to perform each processing of ordering, delivery, delivery status confirmation, and settlement. It has two homepages.

A second electronic commerce system of the present invention is an electronic commerce system having a customer terminal for a customer to perform a transaction operation, a first home page display subsystem, and a second home page display subsystem. The first homepage display subsystem displays a first homepage in response to a transaction request from the customer terminal, and a search / display database for storing transaction target information, and displays the first homepage on the first homepage. A search / display server for searching / displaying information of a transaction target from the search / display database while communicating with the terminal via the Internet, wherein the second homepage display subsystem performs order processing and settlement processing Order / payment database that stores information necessary for It said the first home page presents a site is different from the second home, while communicating via the customer terminal and the Internet on the second home page takes over control right from the search / display server,
An order / payment server that performs order acceptance processing and settlement processing from the customer terminal using the order / payment database, a delivery database that stores information necessary for article order processing and information on the delivery status of the article, A delivery server that takes over the processing control right from the order receiving / settlement server in accordance with an instruction on the second homepage and performs delivery processing and delivery status confirmation processing using the delivery database.

An electronic commerce system according to a third aspect of the present invention is an electronic commerce system having a customer terminal for a customer to perform a transaction operation, a first home page display subsystem, and a second home page display subsystem. The first homepage display subsystem displays a first homepage in response to a transaction request from the customer terminal, and a search / display database for storing transaction target information, and displays the first homepage on the first homepage. A search / display server for searching / displaying information of a transaction target from the search / display database while communicating with the terminal via the Internet, wherein the second homepage display subsystem performs order processing and settlement processing Order / settlement database that stores the information necessary for Was from the first home by jumping presents the site is different from the second home,
While taking over the processing control right from the search / display server and communicating with the customer terminal via the Internet on the second homepage, the order receiving / settlement process and the settlement process from the customer terminal are performed using the order receiving / settlement database. An order receiving / settlement server corresponding to the business partner to be executed, a delivery database storing information necessary for order processing of the goods and information on a delivery status of the goods, and processing control from the order receiving / settlement server according to an instruction on the second homepage. And a delivery server corresponding to the business partner that carries out delivery processing and delivery status confirmation processing using the delivery database by taking over the right.

According to the present invention, there is provided a search / display database for storing transaction target information, an order receiving / settlement database for storing information necessary for order processing and settlement processing,
A delivery database for storing information necessary for an article ordering process. When the customer makes a transaction request, a first home page is presented in response to the request, and search /
Search / display the information of the transaction target from the display database. Next, the customer jumps from the first homepage to the second homepage having a different site from the first homepage in accordance with a transaction intention from the customer. On the second homepage, while accepting communication via the Internet, order acceptance processing and settlement processing using the order / payment database are performed.
In addition, a delivery process and a delivery status confirmation process using the delivery database are performed according to an instruction on the second homepage.

[0016]

Next, embodiments of the present invention will be described in detail with reference to the drawings.

FIG. 1 is a conceptual diagram of a first embodiment of the present invention. In FIG. 1, when a customer wants to purchase an article, he or she first opens a first home page, which is the home page of the manufacturer of the article, on the Internet, searches for a desired product there, and confirms the product content and the like. I do. When the purchase is decided, the user clicks the "purchase" button on the first homepage. Then, a second homepage of a dealer or an agency (hereinafter referred to as a seller) linked from the first homepage is opened. The customer performs an ordering procedure operation on the second homepage. Since the contents are transmitted to the seller, the seller takes a procedure for delivering the goods to the customer. In the present embodiment, the main point is that the search for the article and the ordering of the article are performed at separate sites.

According to the present embodiment, since the manufacturer of the article directly manages the first home page for searching for the article, there is an advantage that the management of the update of the vast amount of article information can be performed in a timely manner. Further, since the seller directly manages the second home page for ordering articles, there is an advantage that it is possible to quickly cope with a change in the processing method of order settlement and delivery. At this time, ID information and password information necessary for changing the contents of the first and second homepages are provided so that only the managing manufacturer or distributor can manage the information, and the information is stored in the site of each homepage. You may keep it.

A site refers to a service program or data file unit having a logical location address on the Internet, provided for providing information and functions. Therefore, different sites have different location addresses.

FIG. 2 is a block diagram showing an embodiment of the present invention, in which customer terminals 1 and 2 of two purchasers A and B are shown.
, A first home page display subsystem 3, a second home page display subsystem 4, and a financial institution account management server 5 are connected via the Internet 6. It is intended for a sales system for electronic components, particularly ICs. The first homepage site and the second homepage site are different.

The customer terminals 1 and 2 are terminals operated by an article purchaser (customer) when they want to purchase an article, and may be simple terminals including personal computers and portable ones. . However, it has input means for accessing at least the first homepage display subsystem 3 and the second homepage display subsystem 4 via the Internet 6 and display means for displaying a response of the access result. There is a need. The customers as the purchasers A and B may be companies or individuals. The reason for two people is to simplify the explanation, and it goes without saying that there may be hundreds.

First home page display subsystem 3
Is a product for presenting a first homepage in response to access from the customer terminals 1 and 2 via the Internet 6, searching for sales product information on the first homepage, and displaying the information on the customer terminal via the Internet. Is a subsystem on the manufacturer side. For this purpose, a search / display database 30 and a search / display server 31 are provided.

The search / display database 30 stores sales article information to be dealt with. Specifically, as shown in FIG. 3, an article ID correspondence table, article price information, stock information, compatibility information, and sample provision It has a sales item information table including information. Compatibility information refers to information on in-house products or products of other companies that are compatible with the article, and is information for the convenience of customers. That is, since the compatible product is immediately known from the compatibility information, when the stock number of the product to be purchased is small, the customer can easily make an alternative. The sample provision information will be described later.

The search / display server 31 is connected to the customer terminals 1 and 2
In response to access from the Internet via
The first home page is presented, and on the search / display database 30, the sales article information is searched, and the sales article information is displayed on the customer terminal via the Internet.

Second homepage display subsystem 4
Responds to the instructions from the customer terminals 1 and 2 on the first homepage, presents the second homepage, accepts an order for goods from the customer terminals 1 and 2,
Perform delivery and settlement processing. For this purpose, the order / payment database 40, the order / payment server 4
1, a delivery database 42 and a delivery server 43 are provided. A plurality of second homepages can be provided, and the customer can specify which second homepage to open. The order receiving / settlement server 41 and the delivery server 43 are provided for each second home page.

The order receiving / settlement database 40 stores information necessary for order processing and settlement processing, and is specifically shown in FIGS. 4 (A), (B), (C) and (D). As described above, the sales information table (same as FIG. 3), the purchaser information table, the agency information table and the auction information table are provided. The purchase applicant information table includes the name, address, purchase history, and settlement account information of the purchase applicant. The purchase history is used to guide the product related to the product and to notify maintenance information of the product by recording the product purchased by the purchase applicant. Further, the agency information table includes an agency name, price information, and stock information, and the auction information table includes bidders,
Includes bid deadlines and bid prices. Auctions are often more likely to occur in the semiconductor industry when customers have more
This is a measure to be taken if C is desired to be obtained immediately or if the IC is out of stock.

The order receiving / settlement server 41 includes the customer terminals 1 and 2
In response to an instruction from the user, a second homepage whose site is different from the first homepage is opened. This is realized in the form of a link from the first homepage, or transfer of processing control authority from the search / display server 31 in terms of hardware. Then, on the second homepage, the order / payment database 40 is used to receive and place an order for goods from the customer terminals 1 and 2, and to connect with the financial institution account management server 5 via the Internet 6. Perform payment processing.

The delivery database 42 stores information necessary for ordering articles. Specifically, as shown in FIG. 5, the delivery company name, delivery staff name, delivery destination, scheduled delivery date and time, and delivery execution date and time are stored. Including a delivery information table.

When the delivery server 43 receives the delivery destination from the customer terminals 1 and 2 and, in some cases, the desired delivery date and time, it takes over the processing control right from the order receiving / settlement server 41 and refers to the delivery database 42. Delivery company. Then, the delivery information server 7 of the determined delivery company is notified of the article to be delivered, the delivery destination, and the desired delivery date and time.

The delivery information server 7 of the delivery company determines the delivery person and the scheduled delivery date and time, and notifies the delivery person terminal 8 of the delivery person about the goods to be delivered, the delivery destination and the delivery execution date and time, and The name of the person in charge of delivery and the scheduled date and time of delivery are notified to the information server 7. The delivery information server 7
The name of the delivery company, the name of the delivery person, and the scheduled delivery date and time are communicated to the customer terminals 1 and 2 via the Internet 6, and the delivery staff name and the scheduled delivery date and time are written in the delivery database 42.

Thereafter, when the delivery vehicle actually executes the delivery, the delivery person informs the delivery execution date and time from the delivery terminal 8 to the delivery information server 7 of the delivery company. The received delivery server 43 writes the information in the delivery database 42. In addition to home and office, convenience stores, stations, etc. can be selected.

The order receiving / settlement server 41 performs settlement processing with the financial institution account management server 5 via the Internet 6.

Next, the processing flow chart shown in FIG.
The processing of the present embodiment will be described with reference to the screen of the first homepage shown in FIG. 8 and the screen of the second homepage shown in FIG.

When customer A wants to purchase an article,
First, the user browses the first home page (step S in FIG. 6).
1). To do so, the customer A operates the customer terminal 1 to access from various malls provided by the provider or directly to the homepage of the article manufacturer.

As shown in FIG. 7, the first home page has an EF as shown schematically in the initial screen when the article is an IC.
A list of products is listed for each IC type such as T, bipolar, diode, and the like. Each product has an indication of whether it is sold at a fixed price or auctioned. this is,
Due to the supply and demand of ICs, this is a measure that may result in an auction (described in detail later). The customer A searches for a desired product on the list by the product name. Then, when the user clicks on the display location of the product, the user jumps to a page for displaying detailed information of the product, so that article information can be obtained on the page (SStep 2).

The contents of the article information are as shown in the sales article information table shown in FIG. The customer A selects an article by referring to the article price information, the stock information, and the compatible product information included therein (step S3). At that time, a compatible product can also be considered (step S4). The compatible product information may include products of other companies. Such compatible product information provides convenience to the customer. Dare to offer a compatible product of another company's purpose has the meaning of introducing the principle of competition and stimulating the relevant business unit of the company. The selection will be made taking into account each of the function, price and delivery date (steps S5, S6 and S7). When purchasing a plurality of articles, the above processing is repeated.

When the selection of the article to be purchased is completed, the customer A
Returns to the initial screen of FIG. 7, after confirming that all the purchased articles have been marked, clicks the "purchase" button. Then, the user jumps from the first homepage to the second homepage. In FIG. 2, the control of the processing is transferred from the search / display server 31 to the order receiving / settlement server 41. The customer A browses the second homepage as shown in FIG. 8 (step S8) and inputs order information (step S8).
9). Referring to FIG. 8, first, an "order sheet" is displayed on the second home page, so that customer A inputs a product name, a unit price (only at the time of auction) and a quantity. At this time,
The unit price is displayed corresponding to the product name in the sales product information table shown in FIG.

When inputting the order information, the names of all the purchased goods may be automatically input according to the mark on the first homepage, or may be input again on the second homepage. Is also good.

Next, the "Consent Form" is displayed, and the customer A peruses the contents and clicks the "I agree" button. This agreement describes the conditions of use and the limitations on manufacturer's responsibility in using the IC.

Next, the screen is switched to a confirmation screen, and the name, address and credit number are read from the purchaser desired information table of FIG. 4B and are automatically displayed. Customer A
Confirms and corrects it. Although not shown in FIG. 8, the contents of the agency information table shown in FIG. 4C and the contents of the auction information table shown in FIG. The coming screen appears.

On these screens, the customer A is presented with the stock status, the estimated number of days to be delivered, the cumulative purchase amount, and the discount amount based on the cumulative number of purchases. The stock status is quoted from the stock information in the agency information table, the number of days for delivery is calculated by the order / settlement server 41 from the quantity and stock information entered in the "order sheet", and the discount amount is in the purchaser information table. The order receiving / settlement server 41 calculates and displays the purchase history and the price information in the agency information table. The receiving place can be selected from a home, a company, a convenience store, a station and other designated places. Instead of inputting the credit number for direct debit shown in FIG. 8,
It is also possible to display a screen that allows the user to select the payment for the actual item in exchange for the payment.

When the customer completes the operation on the second home page by inputting all necessary items, he clicks the "order" button. The order receiving / settlement server 41 updates the purchase history in the purchase applicant information table according to the contents of the order, and transfers control of the process to the delivery server 43.

The delivery server 43 includes a delivery database 42
Refer to and determine the shipping company. Then, the delivery information server 7 of the determined delivery company is notified of the article to be delivered, the delivery destination, and the desired delivery date and time.

The delivery information server 7 of the delivery company determines the delivery person and the scheduled delivery date and time, and informs the delivery person terminal 8 of the delivery person about the goods to be delivered, the delivery destination and the delivery execution date and time, and The name of the person in charge of delivery and the scheduled date and time of delivery are notified to the information server 7. The delivery information server 7
The name of the delivery company, the name of the delivery person, and the scheduled delivery date and time are communicated to the customer terminals 1 and 2 via the Internet 6, and the delivery staff name and the scheduled delivery date and time are written in the delivery database 42.

Thereafter, when the delivery vehicle actually executes the delivery, the deliverer notifies the delivery information server 7 of the delivery company of the delivery execution date and time from the delivery terminal 8, and the delivery execution date and time are notified by the delivery information server 7. The received delivery server 43 writes the information in the delivery database 42. This is to prepare for a case where an inquiry is received from a customer in a case where delivery is not performed even when a scheduled delivery date and time is reached due to traffic congestion on a road or the like. Note that the delivery is performed to a location according to the input specification of the customer.

The order receiving / settlement server 41 communicates with the financial institution account management server 5 via the Internet 6.
Perform payment processing for the customer's account.

Next, a second embodiment of the present invention will be described. Referring to FIG. 9, it can be seen that the second embodiment is different from the first embodiment in that a second homepage is provided in one-to-one correspondence with a seller. The carrier is not important and may span multiple merchants.

FIG. 10 is a schematic diagram of the first home page in the second embodiment. As is clear from comparison with FIG. 7, FIG. 10 is provided with a button for designating a special dealer. The customer B can select a special agent when operating the customer terminal 2 to place an order. This means that, regarding the price in step S6 and the delivery date in step S7 in the flowchart of FIG. 6, which is also applied to the second embodiment, the service contents can be compared and purchased for each dealer.

The other points are the same as those of the first embodiment. Therefore, the order receiving / settlement server 41 and the delivery server 43 in the second homepage display subsystem 4 shown in FIG. The only difference is that they are provided. Therefore, FIGS. 3 to 8 can be applied to the second embodiment as they are, and the description of the operation is the same, so that the description is omitted. In FIG. 2, the order receiving / display database 40 and the delivery database 42 are shared by all order receiving / settlement servers 41 and all delivery servers 43.

By the way, in the IC industry, a shortage of ICs sometimes occurs. Further, even when the supply and demand relationship of ICs is balanced, some customers may want to obtain ICs faster than others because they may be expensive. In such a case,
Auction will take place. That is, a desired number of products are cut and sold from bidders who have offered high prices. This allows customers to fulfill urgent purchase requests,
Distributors will be able to make high profits.

In order to perform an auction, an asterisk is added to the product name on the first home page in FIGS. 7 and 10 to indicate that the product is to be auctioned. When customer B tries to purchase an item and opens the first home page of the site, the product name of the item is *
When the customer B clicks the purchase button, the processing according to the flowchart shown in FIG. 11 is performed on the second homepage.

Referring to FIG. 11, customer B first performs user registration (step T1), and then browses auction information (step T2). The auction information is the content of the auction information table shown in FIG. 4D, and includes other bidders, bid deadlines, and bid prices of others. Customer B considers the auction information and determines the bid target (step T3). Then, a bid right is applied (step T4). The bid right is
This is because the order receiving / display server 41 refers to the purchase history in the purchase applicant information table (B in FIG. 4) in the order receiving / settlement database 40 and preferentially treats a customer with a large accumulated purchase amount or a large number of accumulated purchases. .

When the bid right is not recognized (step T
5) During the bidding period in the auction information table (D in FIG. 4), the procedure from step T1 can be repeated (steps T1 to T6). When the bidding right is granted during the bidding period (step T7), the customer B inputs bid information (step T8). Specifically, the unit price in the order sheet shown in FIG. 8 is input. The seller aggregates bid information from all bidders (stored in the auction information table) and reports the purchaseable quantity of each customer on the second homepage for each customer. Subsequent input / confirmation operations on the second home page are the same as those described in the first embodiment with reference to FIG. Finally, the order is executed when the customer B clicks the “order” button. Further, the subsequent delivery and settlement are the same as those in the first embodiment.

In the embodiment described above, it is assumed that the first home page is dedicated to the search for article information, and the order is placed on the second home page. However, the present invention does not prevent such a form from being able to be ordered on the first homepage. That is, it is possible to place an order on the first homepage and on the second homepage. This is to provide a different ordering form by providing a second homepage without greatly changing the conventional system for searching for and ordering article information on the same homepage. .

Next, the sample providing system will be described. For example, when a customer such as a development engineer wants to use an IC on a trial basis, he or she often wants to obtain the IC immediately without going through an agency and without a troublesome ordering procedure. The sample supply system proposed here meets this need. For this purpose, as shown in FIG. 3, sample provision information is included in the sales article information table.

The customer who wants to receive the sample clicks the sample request button on the second homepage of the same site as the first homepage. Then, information recording the customer name, product name, date and time, etc. is recorded as sample provision information and delivered to the sales department. Sales department
Promptly deliver the requested quantity of samples to the customer.
Then, based on the sample provided information, visit the customer at a later date to understand the history of sample use,
This leads to a business negotiation or product improvement. Needless to say, the samples may be shipped via an agent.

In the above description, the object of the transaction is an article, but the present invention is not limited to this, and can be easily applied to programs, music, games, services, stocks, and the like.

Further, a program for causing a computer to execute the above-described electronic commerce method is recorded on a computer-readable recording medium such as a semiconductor memory, a CD-ROM, and a floppy (registered trademark) disk, and is read by the computer. May be executed. The program controls a computer provided with a search / display database, a computer provided with an order / payment server, and a computer provided with a delivery database, and functions as the above-described search / display server, order / payment server, and delivery server.

[0059]

The first effect of the present invention is that the homepage used in electronic commerce is separated into a search part for a transaction target and a part for ordering and settlement, so that even if one part is changed, the other part is changed. It is possible to provide an electronic commerce system and method that can flexibly cope with changes in products and transaction forms because it is not necessary or necessary to change the home page including the part of It is to become.

The second effect of the present invention is that even if it is desired to provide a transaction channel in a commercial transaction mode different from the conventional commercial transaction mode (mainly a settlement method), it is not necessary to change the entire home page, and therefore, the existing commercial transaction mode is not required. An advantage of the present invention is to provide an electronic commerce system and method for facilitating transactions with trading partners having different transaction forms while maintaining the same form.

A third effect of the present invention is that services are diversified due to competition among a plurality of intermediate agencies, instant notification of the stock status of products and the number of days to be delivered, presentation of a purchase unit price according to the number of purchases,
Price discount based on the cumulative purchase amount or the cumulative number of purchases by the same purchaser, grasping the delivery status of ordered products by the purchaser himself, guidance of related products, presentation of compatible products, distribution of maintenance information, selection of product receiving location, An advantage of the present invention is to provide an electronic commerce system and method for constructing a transaction form that aims to improve services to consumers and form business opportunities, such as selection of a settlement method and auction due to shortage of goods.

[Brief description of the drawings]

FIG. 1 is a conceptual diagram of a first embodiment of the present invention.

FIG. 2 is a block diagram of the embodiment shown in FIG. 1;

FIG. 3 is a view showing contents of a sales article information table stored in a search / display database 30 in FIG. 2;

FIG. 4 shows the contents of a sales item information table (A), a purchaser information table (B), an agency information table (C), and an auction information table (D) stored in an order / settlement database 40 in FIG. Figure

5 is a diagram showing contents of a delivery information table stored in a delivery database 42 in FIG. 2;

FIG. 6 is a processing flowchart in the embodiment shown in FIG. 2;

FIG. 7 is a schematic diagram of a first home page in the embodiment shown in FIG.

8 is a schematic diagram of a second home page in the embodiment shown in FIG.

FIG. 9 is a conceptual diagram of a second embodiment of the present invention.

FIG. 10 is a schematic diagram of a first home page in the embodiment shown in FIG.

FIG. 11 is a flowchart when an auction is performed.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Customer terminal 2 Customer terminal 3 1st homepage display subsystem 4 2nd homepage display subsystem 5 Financial institution account management server 6 Internet 7 Delivery information server 8 Delivery car terminal 30 Search / display database 31 Search / display server 40 Order acceptance / Payment database 41 Order / payment server 42 delivery database 43 delivery server

 ────────────────────────────────────────────────── ─── Continuing on the front page (72) Inventor Akio Tanaka 5-7-1 Shiba, Minato-ku, Tokyo F-term within NEC Corporation (reference) 5B049 AA01 AA02 BB11 BB36 CC02 CC05 CC10 DD01 DD05 EE00 EE05 FF03 FF09 GG02 GG04 GG07

Claims (17)

[Claims] 1. A first homepage provided on the Internet for a customer to search for information to be dealt with, and a jump from the first homepage when the customer conducts a transaction based on a result of the search; and An electronic commerce system comprising: a second homepage different from the first homepage provided on the Internet for the customer to perform each processing of ordering, delivery, delivery status confirmation, and settlement. 2. An electronic commerce system having a customer terminal for a customer to perform a transaction operation, a first home page display subsystem, and a second home page display subsystem, wherein the first home page display sub-system is provided. The system comprises: a search / display database for storing transaction target information; and a first homepage in response to a transaction request from the customer terminal, while communicating with the customer terminal via the Internet on the first homepage. , Search / display for searching / displaying the information to be traded from the search / display database
A display server, wherein the second homepage display subsystem includes an order / payment database storing information necessary for order processing and payment processing, and the first homepage by jumping from the first homepage.
A second homepage different from the homepage is presented, and a processing control right is taken over from the search / display server, and the order / payment database is used while communicating with the customer terminal via the Internet on the second homepage. An order receiving / settlement server that performs order acceptance processing and settlement processing from the customer terminal, a delivery database that stores information necessary for article order processing and information on the delivery status of articles, An electronic commerce system comprising: a delivery server that takes over a processing control right from the order receiving / settlement server and performs a delivery process and a delivery status confirmation process using the delivery database. 3. An electronic commerce system having a customer terminal for a customer to perform a transaction operation, a first home page display subsystem, and a second home page display subsystem, wherein the first home page display sub-system is provided. The system comprises: a search / display database for storing transaction target information; and a first homepage in response to a transaction request from the customer terminal, while communicating with the customer terminal via the Internet on the first homepage. , Search / display for searching / displaying the information to be traded from the search / display database
A display server, wherein the second homepage display subsystem includes an order / payment database storing information necessary for order processing and settlement processing, and a jump with a business partner designation from the first homepage. Presents a second homepage having a site different from the first homepage, and takes over the processing control right from the search / display server while communicating with the customer terminal via the Internet on the second homepage while receiving the order / payment. An order receiving / settlement server corresponding to the business partner that performs order acceptance processing and settlement processing from the customer terminal using a database, and delivery that stores information necessary for the article order processing and information on the delivery status of the article A database and a processing control right from the order receiving / settlement server according to an instruction on the second homepage. Electronic commerce system comprising the said partner corresponding delivery server performing the delivery process and delivery status confirmation process by using the following the delivery database. 4. A bidder,
When an auction information table including a bid deadline and a bid price is stored, and an auction is displayed on the transaction target information on the first homepage, and a customer who sees the auction applies for a bid right, the order receiving / settlement server sets By referring to the purchase history in the order / payment database, it is determined whether or not the grant is granted, and the customer is notified. When the customer bids on the second home page, the order quantity is determined using the auction information table. The electronic commerce system according to claim 2 or 3, wherein 5. The electronic commerce system according to claim 4, wherein at the time of the auction, a bidder can change a bid on the second homepage within the bid deadline. 6. The electronic commerce system according to claim 4, wherein at the time of the auction, the bidder can browse the bid price of another bidder on the second home page. 7. The transaction target information includes compatible product information including products of other companies.
Electronic commerce system according to any of the above. 8. The search / display database and the order receipt / settlement database include stock information of a transaction target,
The electronic commerce system according to any one of claims 1 to 7, wherein an inventory status and a scheduled delivery date can be displayed on the first and second homepages. 9. The search / display server refers to price information in the order / settlement database, calculates a selling price according to the number of orders from a customer, and presents the price on the second homepage. The electronic commerce system according to claim 2, 3, 7, or 8, wherein 10. The search / display server, wherein the order /
10. The system according to claim 2, wherein the discount amount is calculated by referring to transaction history information in a settlement database and presented on the second homepage. Electronic commerce system described in. 11. The search / display server according to claim 1, wherein:
The electronic commerce system according to any one of claims 2 to 10, wherein the transaction history information in the settlement database is referred to, and the customer is notified of transaction target information and maintenance information related to the transaction target. 12. The delivery server according to claim 2, wherein the delivery server responds to an inquiry from a customer, refers to the delivery database, and notifies a delivery status of an ordered business object. E-commerce system according to any of the above. 13. The electronic commerce system according to claim 1, wherein the customer can designate a receiving place of the business object ordered on the second home page. 14. The electronic commerce system according to claim 1, wherein the customer can specify a settlement method for the transaction object ordered on the second home page. 15. The electronic commerce system according to claim 1, wherein the first home page is managed by a manufacturer, and the second home page is managed by a seller. 16. A search / display database for storing transaction target information, an order / payment database for storing information necessary for order processing and settlement processing, and a delivery for storing information necessary for article order processing. An electronic commerce method in an electronic commerce system comprising a database, wherein a customer performs a transaction request operation, and a first home page is presented in response to a transaction request from the customer. A step of searching / displaying information of a transaction target from the search / display database while communicating with a customer via the Internet; and a step of jumping from the first homepage to the first homepage.
A second home page having a different site from the home page is presented, and while the second home page communicates with the customer via the Internet, the order receiving / settlement database is used to perform order acceptance processing and settlement processing from the customer. An e-commerce method, comprising: performing a delivery process and a delivery status confirmation process using the delivery database according to an instruction on the second homepage. 17. A search / display database for storing transaction target information, an order receiving / settlement database for storing information necessary for order processing and settlement processing, and a delivery database for storing information necessary for article order processing. Each of the provided computers presents a first homepage in response to a transaction request from a customer terminal, and communicates with the customer terminal via the Internet on the first homepage while searching for a transaction target from the search / display database. A search / display server for searching / displaying information; the first homepage being jumped from the first homepage;
A second homepage different from the homepage is presented, and a processing control right is taken over from the search / display server, and the order / payment database is used while communicating with the customer terminal via the Internet on the second homepage. An order receiving / settlement server for performing an order receiving process and a settlement process from the customer terminal, taking over a processing control right from the order receiving / settlement server according to an instruction on the second homepage, and using the delivery database to perform a delivery process and a delivery status. A computer-readable program recording medium on which a program for functioning as a delivery server for performing a confirmation process is recorded.