JP2001266293A - System for supporting vehicle operation - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a vehicle operation supporting system that is effective in the improvement of the ratio of trips with passengers on a vehicle to total trips. SOLUTION: Support information showing business prospective areas where business access is easily and often made is set and registered together with information about business sections in the database DB of a car allocation center. A taxi has an AVM controller for transmitting a request signal requesting the car allocation center to transmit the support information and a display and a navigation display for displaying the support navigation transmitted from the car allocation center. The car allocation center discriminates the current location of the taxi transmitting the request signal in the case of receiving the request signal, also discriminates a nearest business prospective area from the discriminated current location and transmits support information showing the discriminated business prospective area.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a vehicle operation support system, and more particularly to a vehicle operation support system suitable for contributing to an increase in the actual rate of taxis.

[0002]

2. Description of the Related Art In a taxi company that owns several tens to several hundreds of taxis, usually, a radio AVM (Au) is used in order to manage the operation status of each taxi at a dispatch center.
tomatic Vehicle Monitorin
g) The system has been introduced. In this AVM system, a taxi is provided with a transmitting means and a receiving means for wirelessly communicating with a dispatch center, and a GP.
S (Global Positioning System)
em), a position measuring means and a controller are provided,
The position of the vehicle is periodically measured, and a signal indicating the measured position is periodically transmitted to the dispatch center. This method is called a voluntary calling method. Separately, each time a polling signal is received from the dispatch center,
A method called a polling method for returning a position signal indicating the current position and other data to the dispatch center may be employed.

[0003] On the other hand, the dispatching center includes a database storing business areas in the form of map information, transmitting means and receiving means for wirelessly transmitting and receiving signals to and from each taxi, and a management called an AVM server. Means,
By receiving position signals from each taxi, it is possible to manage where the taxi is in the business area in real time.

For this purpose, identification information is individually set in advance for each taxi, and the identification information is added to a signal communicated between the taxi and the dispatch center. Signals can be individually and collectively transmitted to taxis.

Various improvements have been proposed for the AVM system as described above, for example, in Japanese Patent No. 1776037.
No. 29524320, Japanese Patent Application Laid-Open No. 9-23301
9, Japanese Patent Application Laid-Open No. 9-312607 and Japanese Patent Application No.
No. -100205. However, previous proposals
The emphasis is on how to reduce interference from collisions of signals transmitted from dozens to hundreds of taxis to the dispatch center.

[0006]

On the other hand, it is also important for taxi companies to investigate how to improve the actual vehicle rate. The actual vehicle rate is a numerical value represented by (actual vehicle kilometers / total traveling kilometers). The actual vehicle kilometers are the traveling kilometers in the actual vehicle occupied by the customer, and the total traveling kilometers are calculated during the working hours for which a taxi is set. The total number of kilometers traveled. The minimum target of the actual vehicle rate is usually 50%.

It is an object of the present invention to provide a vehicle operation support system effective for improving the actual vehicle rate.

[0008]

SUMMARY OF THE INVENTION The present invention provides a transmitting means and a receiving means for transmitting and receiving a signal for wireless communication with a management center, and a position measuring means for measuring a current position. And a sales vehicle including control means for transmitting a position signal indicating the measured current position to the management center, a database storing information on the sales area, and wireless communication of signals between the sales vehicle. In a vehicle operation support system including a transmission center and a reception unit for performing transmission and reception, and a management center including a management unit that can receive the position signal and manage where the sales vehicle is in the business area, In the database,
In accordance with the information on the business area, support information indicating an expected business area where business is likely to be accessed is set and registered in advance, and the control means in the business vehicle requests the management center to transmit the support information. And a function of notifying the support information transmitted from the management center by a notification unit, and the management center transmits the request signal upon receiving the request signal. By determining the current position of the business vehicle, determining the nearest business prospect area from the determined current position, and transmitting support information indicating the determined business prospect area, the notification means in the business vehicle informs the nearest business area. The feature is that it is possible to notify the prospective business area.

[0009] Identification information is individually set in advance in the sales vehicle, and the identification information is added to a signal exchanged between the sales vehicle and the management center. Signals can be individually and collectively transmitted to business vehicles.

The support information includes area name information indicating an area name of a business prospect area and position information indicating a position, and the notifying means displays the area name information by voice or voice guidance. And display means.

The display means includes a first display for displaying the area name information in characters, numerals, and the like. The display means can further display a map image of at least a part of the business area, and displays the location information. A second display capable of displaying the current position based on the position signal measured by the measuring means may be included. In this case, the second display includes the discrimination based on the position information from the management center. The expected sales area can also be displayed.

When the business vehicle is a taxi and the management center is used as a dispatch center, they communicate via a radio base station and operate in the following manner.

[0013] That is, the support information indicating the prospective business area is information indicating an area where it is easy to pick up customers, and a signal indicating the fact is sent from the taxi to the dispatch center together with the position signal for each actual car on which the passengers are put. When receiving the signal indicating the actual vehicle, the management means in the dispatching center sets and registers the position information represented by the position signal as the actual vehicle position information in the database, and statistically processes the registered actual vehicle position information. Then, the support information indicating the prospective business area in the database is periodically updated, and the prospective business area having a large number of actual vehicles is transmitted as support information with priority.

[0014] Further, the dispatch center is provided by ATIS (A
advanced TrafficInformatio
n Service), means for inputting / updating traffic information indicating an area such as traffic congestion or an accident from the database to the database. In this case, the dispatching center transmits support information indicating the determined expected business area to the traffic congestion, In the taxi which received the traffic information together with the traffic information indicating the area of the accident and the like, in the map image around the current position by the second display, the identified business prospect area and the area of the traffic congestion, the accident and the like are displayed. The added map image can be displayed.

[0015] The dispatch center may further include means for inputting guidance information for taxi crew members in the database, in addition to information on events for each region, taxi break locations, taxi bays, and the like.

The taxi has means for storing daily business data in an IC card memory, and the dispatch center further has reading means for reading the business data in the IC card memory and storing it in the database. May be.

The transmitting and receiving means in the taxi can be realized by a portable telephone.

[0018]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment in which the present invention is applied to a taxi operation support system will be described with reference to FIGS. FIG. 1 shows a configuration of a management center connected to a radio base station 10, that is, a dispatch center 20, when the present invention is applied to a well-known AVM system. FIG. 2 shows a configuration in which the present invention is applied to a commercial vehicle, that is, a mobile station 30 mounted on a taxi. Of course, the AVM system used in the present invention can be applied to any of the above-mentioned arbitrary calling system and polling system.

In FIG. 1, a dispatch center 20 is set up for each taxi company or shared dispatch center. Each taxi company or shared dispatch center transmits the assigned radio frequency via a common radio base station 10. It is usually used to communicate with your own taxi.

The radio base station 10 has a receiving antenna ANT1.
, Receiver Rx1 and transmission antenna ANT2, and transmitter Tx
1 between the vehicle and the dispatching center 20 via a signal conversion interface IF1 via a telephone line LINE.
1 enables connection. Interface IF1
Converts the signal from the mobile station received by the receiver Rx1 into a signal for a telephone line, and converts the signal from the dispatch center 20 transmitted via the telephone line LINE1 to a signal for a wireless line.

The dispatch center 20 includes an interface I as a component for realizing a well-known AVM system.
F2, a communication control unit CC, an AVM server SV1, and an AVM personal computer C1. In addition, in order to receive a vehicle dispatch application from a customer, a telephone line LINE is required.
IF3 connected to 2 and private branch exchange P
BX, CTI (Computer Telephon)
e, Integration) server SV2, client computer C2, and printer PRT1.
The CTI server SV2 is also connected to the AVM server SV1.

AV connected to the AVM server SV1
The number of personal computers C1 for M is actually set according to the number of personnel arranged at the dispatch center 20, and information accompanying the AVM system is displayed on each display. In addition to displaying the number of empty vehicles and the total number of vacant vehicles for each of the divided regions by dividing the business area into multiple regions, the information displayed is the actual position of the taxi and the empty vehicle of the taxi traveling on the road map Is displayed as a number or the like. AVM server S
V1 is the location of taxis existing in the business area,
It manages the above display information by managing the type of actual vehicle, and processes the signals (for example, operation data) transmitted from each taxi of the company at every moment, as described later, to process the AVM personal computer. This is for displaying on the display of C1.

When a taxi dispatch order call is received from the telephone line LINE2 to the dispatch center 20 via the interface IF3 and the telephone exchange PBX, information on the customer is retrieved based on the telephone number and the customer name. The information about the customer includes the Hello Page phonebook data in the CTI server SV2 and the telephone number,
The customer destination is instantly searched from the customer data registered for the customer name, address, guide information, and the like. Then, on the display of the client personal computer C2, a house map or a road map and the location point of the customer are displayed based on the retrieved customer data.

On the other hand, the searched customer data is also sent to the AVM server SV1. The AVM server SV1 searches for an empty taxi running around the searched customer and sends the vehicle number data to the CTI server SV2,
On the map displayed on the display of the client personal computer C2, a plurality of empty vehicle number data are displayed in order from the closest to the customer. Furthermore, the empty taxi closest to the customer is identified from the displayed empty vehicle number data by the CTI server SV2.
Is automatically selected by the customer, the incoming customer name, address,
The route guidance information (in the case of a customer registered in advance) and position data are stored in the AVM server SV1-the communication control unit CC-.
The signal is transmitted from the interface IF2, the interface IF1, the transmitter Tx1, and the transmission antenna ANT2 to the selected empty taxi.

The above-described AVM system and a system for responding to a dispatch order via a telephone line are well known and are described in detail in the above-mentioned publication, and are not the gist of the present invention.

Referring to FIG. 1, an operation support system according to the present invention is connected to a communication control unit CC and a data server SV3 connected to an AVM server SV1, a data server personal computer C3 connected to the data server SV3, a database DB, and a database DB. A database personal computer C5, an interface IF4 for reading business data from an IC card 21 described later, a business data server SV4 for processing the read business data, a business data personal computer C4 and a printer PRT2 connected thereto. Including.
The sales data server SV4 is also connected to the database DB.

The database DB stores information covering the entire business area in advance. As this type of information, various forms are conceivable, such as storing an area in a business area together with the area name by specifying longitude and latitude information, or storing it in the form of map image information.
Hereinafter, a case where map image information is stored will be described. The map image information in this case is usually map image information closer to a house map than a road map displayed by a navigation system. In addition to such map image information, support information indicating a prospective business area in the business area is set and registered in the database DB in advance.
The expected sales area is an area with a large number of sales results, that is, an area where customers are easily picked up, and can be known by statistically processing past sales data. The support information includes area name information indicating the area name of the prospective business area and position information indicating the position. Of course, this support information is updated based on operation data from all taxi cars, as described later.

The database personal computer C5 is used by personnel at the dispatch center to input fixed data at any time and register it in the database DB. The fixed data is, for example, information on the location of festivals and regular events in the business area where taxis are operating, rest places for taxi crews, taxi bays, etc., customer service as taxi crew, driving manners, accident occurrence This is data for notifying the taxi crew of how to deal with the case, and other precautions regarding daily health. This notification can be given to all taxis currently open or temporary or to a specific taxi.

The database personal computer C5 is also a well-known ATIS (Advanced Traffic In).
Traffic information (for example, information such as a road name, a region name, longitude, latitude, and the like) indicating a congested area, an accident occurrence area, and the like, which is periodically transmitted from a formation service center, can be input. The display of the database personal computer C5 can display a map of the business area. Since the latest traffic information is transmitted from the ATIS center to the database personal computer C5, the latest information is displayed on the road map of the database personal computer C5. Traffic information is also displayed. This traffic information is also input and updated in the database DB through the database personal computer C5 as needed. That is, the latest traffic information is always stored in the database DB. Of course, this traffic information can also be transmitted to a taxi that is open.

The display of the business data personal computer C4 displays the data content output to the printer PRT2. That is, as will be described later, data output from taxi meters installed in each taxi (year, month, day, hour, minute, actual car, empty car spot name, fare corresponding to business section, etc.) Are stored in the memory of the IC card 21 in chronological order as a daily business record. The sales data of all taxi cars whose sales have been completed are read from the memory contents of the respective IC cards 21 via the interface IF4 and input to the sales data server SV4.
The business data of all the taxis entered into the business data server SV4 is stored in the database DB,
It is printed out from the printer PRT2 and displayed on the display of the personal computer C4 for business data. In addition,
The sales data server SV4 also has a function of performing statistical processing on the input sales data of all taxi cars, which will be described later.

On the display of the data server personal computer C3 connected to the data server SV3, information on data input / output in the data server SV3 is displayed.

In FIG. 2, a mobile station 30 mounted on a taxi includes a transmitting / receiving antenna ANT3, a receiver Rx2 and a transmitter Tx2, an AVM controller 31 connected thereto, an AVM controller 31, and an interface IF.
5 (Digital Video)
eo Disc) Car Computer 32 and Navigation Display (hereinafter referred to as Navi Display)
33. The AVM controller 31 also includes a GPS antenna ANT4 and a GPS
Receiver 34 is connected. AVM controller 31
Further, in addition to being able to receive data from the taxi meter 35, a microphone MIC and a speaker (not shown) for making a radio call with the dispatch center 20 are connected.

The AVM controller 31 has switches S1 to S6 for selecting various functions in addition to the power switch PS, and has a display 31-1 for displaying information such as characters and numerals.

As is well known, the DVD car computer 32 has a built-in antenna and receiver similar to the GPS antenna ANT4 and the GPS receiver 34, and stores map image information such as a road map. DVD
The device is mounted, and a road map can be displayed on the navigation display 33 based on the position data of the vehicle from the built-in GPS receiver, and the position of the vehicle can be displayed on the map. The DVD car computer 32 and the navigation display 33 can display the expected business area on the currently displayed map via the AVM controller 31 based on the support information from the dispatch center 20. In addition, a traffic congestion area and an accident area can be displayed based on the traffic information transmitted from the dispatch center. The DVD car computer 32 also has a VICS (V
vehicle Information and Co
It can also receive traffic information from a communication system center and display it on the navigation display 33. However, the DVD car computer 32 and the navigation display 33 may not be mounted in a taxi. In this case, when the support information is transmitted from the dispatch center 20, the display 31-1 of the AVM controller 31 displays the region name information of the prospective business region in characters or numbers. Of course, the area name information may be notified by voice from a speaker connected to the AVM controller 31. Further, in some cases, D
In some cases, the VD car computer 32 does not include an antenna and a receiver. In this case, the navigation display 3 is based on the position data from the GPS receiver 34.
3, a road map is displayed, and the position of the vehicle is displayed on the map.

With the above configuration, the mobile station 30 transmits real-time operation data to the dispatch center 20 by the operation of the AVM controller 31. The real-time operation data includes position data of the own vehicle obtained from the GPS receiver 34, taxi operation status data such as an actual vehicle and an empty vehicle from the taxi meter 35, vehicle number data as identification information, function data, and the like. In particular, during travel of an empty vehicle, the fact that the vehicle is empty and position data are transmitted at regular intervals or at regular intervals. The function data is data transmitted according to the selection of the switches S1 to S6. For example, when a taxi driver selects the switch S5, data including a voice signal for wireless communication is transmitted. When the switch S4 is selected,
Only when the vehicle is empty, data indicating that support information to be described later is requested is transmitted. In particular, among the real-time operation data, the position data, the taxi operation status data, the vehicle number data, and the like are transmitted to the communication control unit C in the dispatch center 20.
C, input to the database DB via the AVM server SV1 and the data server SV3. As a result, in the dispatch center 20, all the taxis of the company,
Since the types of empty vehicles and their positions are input and updated from time to time in the database DB, all taxis in the business area can be managed.

The taxi meter 35 has an IC having a memory.
A card is mounted, and data to be reported to the dispatching center among the real-time operation data from the taxi meter 35 is stored in the memory of the IC card as sales data during business operation.

In connection with the above-described response system for dispatching orders via the telephone line, the vacant car closest to the customer is selected, and the customer name, address, and route guidance information (registered in advance) are dispatched from the dispatching center 20. AVM) when the location data is transmitted
The customer position is displayed on the map image on the navigation display 33 by the DVD car computer 32 via the controller 31, and the traveling route from the own vehicle position to the customer position is displayed.

The operation support system according to the present embodiment having the above configuration will be briefly described as follows.

When a certain taxi turns on the switch S4 to request support information while the vehicle is running empty, the AVM controller 31 sends a request signal with the vehicle number information of the own vehicle from the transmitter Tx2 and the antenna ANT3 to the dispatch center 20. To be sent. The dispatch center 20 receives this request signal through the radio base station 10, the communication control unit CC, and the data server SV3. The data server SV3 determines the taxi that transmitted the request from the vehicle number information attached to the request signal, and also determines the current position of the taxi that transmitted the request signal from the database DB. The data server SV3 further determines a prospective business area close to the taxi that transmitted the request signal from the database DB, and transmits a response signal with support information indicating the area to the radio base station 10 via the communication control unit CC.
To send from. Of course, the assistance information is accompanied by the car number information of the taxi that transmitted the request signal.

The taxi that has transmitted the request signal receives the response signal from the dispatch center 20 and displays the response signal on the display 31-of the AVM controller 31 based on the support information.
1 displays the area name information, and displays the business prospect area on the map of the navigation display 33.

Note that a signal indicating this fact is transmitted from the mobile station 30 of each taxi to the dispatch center 20 together with the position data for each actual vehicle on which a customer is to be carried. When receiving the signal indicating the actual vehicle, the data server SV3 in the dispatching center 20 sets and registers the position information represented by the position data as the actual vehicle position information in the database DB, and statistically processes the registered actual vehicle position information. The support information indicating the business prospect area in the database DB is regularly updated.
Then, priority is given to the prospective business area where the number of actual vehicles is large and transmitted as support information.

When transmitting support information indicating the identified potential business area, the data server SV3 searches the database DB to find a congested area, an accident area, or the like near the potential business area determined by the search. Transmits this to the taxi that transmitted the request signal together with the support information as traffic information. The taxi receiving this displays a map image in which the business prospect area and the area of traffic congestion, accident, and the like determined by the navigation display 33 are added to the map image around the current position.

Hereinafter, a specific example will be described with reference to FIG. FIG. 3 shows the travel route of a taxi in the business area. In order to make the travel route easier to understand, the area is displayed in sections. .

A. Driving route of taxi M1 Empty taxi M1 enters from C (1, C), (2,
C), the switch S4 in the AVM controller 31 is turned on at the point P1, and the transmitter Tx2 of the taxi M1 is turned on.
A request signal SP1 is transmitted from the antenna ANT3 to the wireless base station 10 through the antenna.

In the radio base station 10, the request signal SP1 transmitted from the taxi M1 is received by the receiver Rx1. The request signal SP1 is transmitted from the receiver Rx1 to the interface I.
F1 → Interface IF2 of dispatch center 20 via telephone line LINE1 → Communication control unit CC → Data server S
Enter V3. In the data server SV3, the database D
B is searched, and in the time zone in which the request signal SP1 is received, the area ZP1 closest to the point P1 is selected from a plurality of prospective business areas having the highest business results (actual vehicle results), and the support representing the region ZP1 is selected. The information signal SZP1 is transmitted to the communication control unit CC →
Interface IF2 → telephone line LINE1 → transmitter Tx1, antenna ANT via interface IF1
Send a call to taxi M1 from 2.

The support information signal SZP1 transmitted from the radio base station 10 is received by the receiver Rx2 of the taxi M1,
AVM controller 31 → interface IF5 → DV
Navigation display 33 via D car computer 32
The area represented by the support information signal SZP1 is displayed on the road map as a destination point. However, taxi M
1 is not equipped with a car navigation system, the support information signal S is displayed on the display 31-1 of the AVM controller 31.
The area name indicated by ZP1 is displayed by letters and numbers.

When the taxi M1 becomes an actual vehicle around the area ZP1 and becomes empty at the point P2, the switch S4 has already been turned on at the point P1, and the taxi M1 sends the request signal SP2 to the radio base station 10 again. Send. In addition,
Even if the switch S4 is turned on, this request signal is not transmitted when the vehicle actually comes.

In response to the request signal SP2, the request signal SP1
As in the case of, the dispatch center 20 requests the request signal SP
Nearest business prospect area Z in the time zone when 2 was received
P2 is selected, and a support information signal SZP2 indicating this is transmitted to the taxi M1 via the radio base station 10. Similarly to the previous time, the taxi M1 receives the support information signal SZP2 representing the area ZP2, displays the place name of the area ZP2 on the display 31-1 of the AVM controller 31, and at the same time, as a destination point, on the road map of the navigation display 33. The expected business area ZP2 is displayed.

The taxi M1 travels toward the area ZP2, and becomes a real vehicle before the point (8, I) on the way, and
D) It becomes empty again near the point. Then, when the vehicle becomes empty again at the point P3, a request signal SP3 is transmitted to the wireless base station 10. As a result, the area ZP3 is selected, but since there is a one-way road, the set traveling course to the destination is (4,
C) → (4, B) direction. As a result, the vehicle becomes an actual vehicle at the point (4, B) and travels in the direction (4, A).

The above is the traveling route of the taxi M1.
That is, when the switch S4 in the AVM controller 31 is turned on while the taxi is running empty, the position data of the taxi at that time is transmitted to the dispatch center 20, and the corresponding business prospect area is returned from the dispatch center 20. Then, the destination is displayed on the display 31-1 in the AVM controller 31 of the taxi, and the navigation display 33 is displayed.

B. The traveling route of the taxi M2 The traveling route of the taxi M2 passes through (1, H) and (2, H), turns on the switch S4 at the point Q1, and returns to the area Z.
When the support information signal SZQ1 indicating Q1 is received and the vehicle becomes an actual vehicle and becomes vacant again at the point Q2, the nearest business prospect area for the point Q2 is the area ZQ2 of (9, E).
Although the distance is short, the area ZQ2 'of (9, B) is automatically selected by the data server SV3 of the dispatching center 20 because of an accident on the way. Similarly, since the area ZQ4 to be transmitted as a response to the request signal SQ4 at the point Q4 is a traffic jam, avoid this,
The area ZQ4 '(2, I) is selected.

If the vehicle does not become an actual vehicle in the vicinity of the initial business prospect area, the switch S4 of the taxi AVM controller 31 is turned off once and then turned on again, so that the new business prospect area for the point is assigned to the dispatch center. 20 transmitted from the AVM controller 3
The area name is displayed on the first display 31-1, and a new destination is displayed on the road map of the navigation display 33.

C. Driving Route of Taxi M3 by Conventional Arbitrary Traveling In the case of taxi M3, the switch S4 is in an off state, that is, a traveling route by an arbitrary operation (manual: determined by a crew member). For example, taxi M3 is (10,
Entering from A), it becomes a real car near the point (8, B),
The vehicle becomes empty again near (6, F), and after that, the vehicle travels through (5, J) with the empty vehicle at the discretion of the crew. During this time, when the taxi M3 becomes empty at the point (6, F), if the switch S4 is turned on, the expected business area Z is displayed on the display 31-1 of the AVM controller 31 and the navigation display 33. It means that there was a possibility of a real car.

The effects of the operation support system of the present embodiment are as follows. The most important purpose of taxi operation to increase the number of sink operations is to increase the actual vehicle rate. The actual vehicle rate is
As described earlier, this is represented by (actual vehicle kilometers / total traveling kilometers), and usually 50% is set as the minimum target.

In the taxi travel route diagram of FIG. 3, the actual vehicle rates of the taxis M1, M2 and M3 will be calculated as an example. One block in FIG. 3 is dkm.

Actual tax rate of taxi M1 = d × 19 / d × 2
8 = 0.75 ... 75% Actual rate of taxi M2 = d x 19 / d x 31 = 0.61
········· 61% Actual tax rate of taxi M3 = 6 x d / d x 14 = 0.42
······· 42% The problem of this operation support system is to improve the actual vehicle rate,
Specifically, the purpose is to reduce the distance between an empty vehicle and the next actual vehicle, and to increase the number of times of normal business and business that is generally referred to as “sinking business” even once. It will be understood from the above description that this can be realized.

As described above, there is a wireless dispatching in which the dispatch center 20 receives a customer's telephone order and dispatches wirelessly outside of the normal sinking business. Depending on the size of the city, there are some cities where the ratio of wireless dispatching to the total number of dispatches reaches 60 to 80%. Even in an area with such a business form, the switch S4
Is turned on, the expected business area is immediately input to the destination based on the information stored in the database DB of the dispatch center 20.

Therefore, when the revenues (operating revenues) are ranked in the order of A, B, and C, the plus of the number of operations of the traveling operation by the operation support system for the crew of the B and C classes is as follows.
With reasonable driving, the actual mileage will be increased along with the total mileage, so revenues will surely increase.

Next, the classification of business data from the IC card 21 will be described. High-income crews are designated as Class A, average-income crews as Class B, and low-income crews as Class C.

(1) Operation data for A-class crew members For A-class crew members, data obtained by summing up only A-class crew members is basically used as operation data.

(2) Operation data for crew members of B and C classes Operation data for crew members of B and C classes include:
Use the total of all taxi data. The selection of the operation data for the class A, the class B, and the class C is automatically performed for each vehicle number information by the data server SV3.

(3) Some cities, such as large cities and middle cities, have a high ratio of the number of wireless dispatches to the total number of business operations. If necessary, select a program in the data server SV3 for the B and C classes. Class A operation data can also be used.

Of course, in the data server SV3, the above combinations can be freely set.

Next, the morale of the taxi crew will be described. The dispatch center 20 automatically transmits, for each taxi, the total number of business operations since the start of the business day, the average number of operations per vehicle, the number of business operations of the largest taxi, etc., for all taxis, and the display of the AVM controller 31. 3
1-1 is displayed. In addition, as temporary transmission data,
Event guide of the day, rules as a taxi crew,
There are manners. Further, by turning on the switch S6 of the taxi AVM controller 31 from the taxi crew side, a taxi bay or a rest place near the point where the switch S6 is pressed is displayed on the navigation display 33 from the database DB of the dispatch center 20. Can be entered.

The antenna ANT in the mobile station 30
3. The transmitter Tx2 and the receiver Rx2 can be replaced by a mobile phone, but in this case, an interface needs to be provided between the transmitter and the AVM controller 31.

Although the embodiment of the present invention has been described above as applied to a taxi operation support system, the present invention is not limited to this, and can be applied to, for example, a home delivery system. In this case, the expected business area is a collection and delivery place for home delivery.

[0067]

As described above, according to the present invention, it is possible to provide a vehicle operation support system that is effective for improving the actual vehicle rate, and is particularly suitable for an operation support system that contributes to improving the actual vehicle rate for taxis. ing.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of a radio base station and a dispatch center to which the present invention is applied.

FIG. 2 is a block diagram showing a configuration of a mobile station mounted on a taxi to which the present invention is applied.

FIG. 3 is a diagram showing a taxi traveling route to which the present invention is applied and a taxi traveling route when not applied.

[Description of Signs] 10 Radio base station 20 Vehicle dispatch center 30 Mobile station 31 AVM controller 32 DVD car computer 33 Navi display 34 GPS receiver 35 Taxi meter

 ──────────────────────────────────────────────────続 き Continued on the front page F term (reference) 3E038 AA08 BA09 BB04 CB05 CB07 DA07 DB06 FA03 GA02 5H180 AA14 BB02 BB04 BB05 BB12 BB13 BB15 FF05 FF12 FF13 FF22 FF25 FF27 FF32 9A001 BB03 JJ05 JJ05 KK05 JJ05 JJ05

Claims (11)

[Claims] 1. A transmitting means and a receiving means for transmitting and receiving a signal for performing wireless communication with a management center, a position measuring means for measuring a current position, and a measured current position. A sales vehicle including control means for transmitting the indicated position signal to the management center; a database storing information on business areas; and transmission for wirelessly transmitting and receiving signals between the sales vehicle and the sales vehicle. A vehicle operation support system comprising: a management center that includes means for receiving the position signal and managing the location of the business vehicle in the business area by receiving the position signal. In accordance with the information about, the support information indicating the business prospect area where the business is likely to be accessed is set and registered in advance. The control unit has a function of transmitting a request signal requesting the management center to transmit support information, and a function of notifying the support information transmitted from the management center by a notification unit, Upon receiving the request signal, the management center determines the current position of the business vehicle that transmitted the request signal,
By determining the nearest business prospect area from the determined current position and transmitting support information indicating the determined business prospect area, the notification means in the business vehicle can notify the nearest business prospect area. A vehicle operation support system characterized in that: 2. The vehicle operation support system according to claim 1, wherein identification information is individually set in advance for the business vehicle, and the identification information is added to a signal communicated between the business vehicle and the management center. Thus, the management center can transmit signals to a plurality of business vehicles individually and collectively. 3. The vehicle operation support system according to claim 2, wherein the support information includes area name information indicating an area name of a prospective business area and position information indicating a position, and the notifying means includes the area name information. A vehicle operation support system comprising: voice guidance means for notifying by voice or display means for displaying an image. 4. The vehicle operation support system according to claim 3, wherein said display means includes a first display for displaying said area name information by characters, numerals, and the like. 5. The vehicle operation support system according to claim 4, wherein said display means is further capable of displaying a map image of at least a part of said business area and a position signal measured by said position measurement means. And a second display capable of displaying the current position based on the second display, wherein the second display is adapted to be able to also display the potential business area determined based on the position information from the management center. Characteristic vehicle operation support system. 6. The vehicle operation support system according to claim 5, wherein the business vehicle is a taxi, and the management center is a dispatching center, and these communicate via a wireless base station. system. 7. The vehicle operation support system according to claim 6, wherein the support information indicating the prospective business area is information indicating an area where a customer is easily picked up, and the taxi indicates the fact for each actual vehicle on which the customer is to be picked up. A signal is transmitted to the dispatch center together with the position signal, and the management unit in the dispatch center receives a signal indicating the actual vehicle, and sets and registers the position information represented by the position signal in the database as actual vehicle position information, In addition, statistical processing is performed on the registered actual vehicle position information, the support information indicating the business prospect area in the database is regularly updated, and the business prospect area with a large number of actual vehicles is preferentially transmitted as support information. A vehicle operation support system characterized by the following. 8. The vehicle operation support system according to claim 7, wherein the dispatch center includes an ATIS (Advanc).
ed Traffic Information Se
rvi), means for inputting and updating traffic information indicating an area such as traffic congestion or an accident into the database. Is transmitted together with the traffic information indicating
The display of (1) is capable of displaying a map image in which the identified prospective business area and the area such as traffic congestion and accident are added to the map image around the current position. 9. The vehicle operation support system according to claim 8, wherein the dispatch center further stores, in the database, information on an event for each area, a rest area of a taxi, a taxi bay, etc., and guidance information for a taxi crew. A vehicle operation support system comprising means for inputting. 10. The vehicle operation support system according to claim 9, wherein the taxi uses daily business data as I data.
A vehicle operation support system, wherein the vehicle dispatching center further comprises a reading unit for reading business data from the IC card memory and storing the business data in the database. . 11. The vehicle operation support system according to claim 1, wherein a mobile phone is provided as transmission and reception means in the business vehicle.